Presents
Top Tech Profiles of the Leading Technology Business Services Companies
Business & Decision CyberTrails • IT Partners Infusionsoft • mobiManage
Welcome to the In Business Magazine Top Tech special section, profiling technology business services companies that do so much to propel business. Technology has become a core aspect of every business enterprise, with the number of options expanding exponentially and advances that quickly turn yesterday’s “must-have” into today’s “obsolete.” g the Leadin Profiles of s Leading businesses in technology’s many fields call Arizona home. Once-promising y Busines Technolog Companies Services growth was squandered, but, as this issue’s cover story “Is Our Technology Drought Over?” reveals, Arizona is re-emerging as a significant hub in tech fields as diverse as aerospace, automotive, biotechnology and semiconductors, as well as software, Web applications and data centers. Opportunity is expanding, and more and more technology is founded here in the Valley. In Business Magazine is pleased to spotlight these Top Tech companies that are focused on directing technological advances to helping enterprises better their business.
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Tick, Tock, Tech: Our Place in Time Phoenix area claims its spot in technology’s history by Don Rodriguez
When it comes to the Phoenix metropolitan area’s evolution into a global technology center, don’t discount an impressive pedigree. The proof is in just one tech giant’s offspring that now dot the landscape: ON Semiconductor, Freescale, General Dynamics’ Advanced Information Systems and Iridium. From silicon solutions to global communications, all had their start as units of one company: Motorola. There was a time when working for the tech behemoth (Remember the east Phoenix campus on 56th Street north of Thomas Road?) meant a person likely had a career for life with one company. With Motorola’s humble beginnings in the early 1950s in a research and development lab in Phoenix — the company’s first outside Illinois — the seed was planted for more to come in the technology community.
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Over the years, some of the biggest players in technology eventually found their way to the Valley of the Sun. For anyone who has used a PC or one of countless smart devices, there’s a chance that the chips inside were fabricated at Intel’s facilities in Chandler. When it comes to aerospace and defense, Boeing’s Mesa site ultimately gave birth to one of the saviors of troops throughout the world with an airborne arsenal. It’s known simply as Apache. Even a first-time visitor getting off a plane at Sky Harbor International Airport gets a peek at A&D’s stronghold here simply by looking just across the tarmac to see the name Honeywell. These players in the global economy are really just part of the story. Small to mid-sized companies got their start through the years as vendors to supply the components and other parts that the large companies have needed to create their
products. This is a key reason that Arizona consistently is named one of the best places in the nation to launch a business. Name a tech trend and Phoenix has taken its place in the middle of it as the sector’s products — especially semiconductors, electronics, and aerospace and defense — have grown to become the state’s strongest exports today. Even Mother Nature has played a role by keeping away natural disasters like earthquakes while providing plenty of sunshine. The results are the Valley’s becoming a safe haven for data centers that house some of the world’s most sensitive information while renewable energy is finally taking hold. With researchers at Arizona State University now involved in such emerging fields as biotechnology and sustainability, new chapters surely will be written for technology’s history here. J u n e 2013
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Business & Decision Choosing the right business information integration partner can make or break your business. At Business & Decision (B&D), we have a reputation with our clients and industry experts alike for functional and technological expertise and have forged partnerships with all of the key technology vendors to provide you with the most appropriate solutions for your business needs.
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We contribute to the success of your project by driving maximum business performance through our global reach/ local approach. We leverage the knowledge of our 2,500 expert consultants and 10 strategic partners to work with you on a range of initiatives from proof-of-concepts to mission-critical, enterprise-wide, global solution delivery. We also offer full lifecycle support, from consulting to continuous improvement, through hosting and ongoing change management and are recognized by Gartner in their Magic Quadrant for BI and CRM Service Providers. B&D is an international consulting and systems integration company and a known leader in business intelligence (BI), customer relationship management (CRM), enterprise resource planning (ERP), enterprise performance management (EPM), data warehousing, and master data management (MDM), and a major player in life sciences
computer systems validation (CSV). B&D also has an FDA-qualified data center in the Philadelphia region supported by managed services for all industries.
Profile Company Name: Business & Decision Main Office Address: 8414 N. 90th St., Suite 101 Scottsdale, AZ 85258 Phone: (602) 244-1200 Website: www.businessdecision.us Number of Offices in Metro Phoenix: 1 Number of Full-time Staff: 250 (nationwide) City Nationally Headquartered: Wayne, PA CEO/Managing Director: Sylvain Thauvette No. of Years with Firm: 8 Year Established Locally: 2009 Specialties: Business Intelligence (BI), Customer Relationship Management (CRM), Cloud Solutions, Enterprise Resource Planning (ERP), and Managed Services & Hosting Solutions
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Top Tech
CyberTrails As the IT leader in Phoenix since 1995, CyberTrails helps small to mid-sized businesses select, implement and manage the right technologies to support their business goals. We appreciate your need to be strategic while also meeting the daily demands of running business-enabling technology and performing within tight budget constraints. We also know there aren’t enough hours in the day to be both strategic and operationally effective — that is where we come in.
Whether you need on-site or offsite support, CyberTrails possesses an impressive scope of expertise, able to solve wide-ranging technical complexities. Acting either as an extension of your IT department — strengthening existing competencies — or filling in for desired skill sets (either temporarily or on a permanent basis), we employ a success-based delivery methodology that assures the discovery and deployment of the right solution for your business. With our flexibility, rapid implementation and enthusiastic 24/7 customer support, you’ll get exactly what you need to fit your specific situation, which allows you to leverage the same kinds of technology as much larger companies do without the big financial commitment. With our dedication to providing best practices and best of breed in IT management today, getting IT Right for Your Business has never been easier!
Profile Company Name: CyberTrails Main Office Address: 1919 W. Lone Cactus Dr. Phoenix, AZ 85027 Phone: (623) 434-6079 Website: www.cybertrails.com Number of Offices in Metro Phoenix: 1 Number of Full-time Staff: 24 City Nationally Headquartered: Phoenix V.P. of Sales: Rick Estrada No. of Years with Firm: 3 Year Established Locally: 1995 Specialties: Managed Services, Hardware Sales, Virtualization, Back-up, Help Desk
Your Cloud Your Way! The Leading provider of Managed Information Technology Services in Phoenix! Public and Private Cloud Hosting • IT Hardware Sourcing and Sales Server Migration • Patch Management and Infrastructure Monitoring Data Backup and DR Planning • IT Consulting • 24/7 Help Desk
Should Your Company be on the Cloud? THINK. BEYOND. TECHNOLOGY
Visit www.cybertrails.com and download our free whitepaper.
SALES: 623-434-6079
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IT Partners IT Partners was founded in 2003 by technology industry veterans. Over the last 10 years, IT Partners has become an industry award-winning datacenter technology solution provider that supports mid-sized to large healthcare, financial services, manufacturing, government, education and tribal organizations. We are known by many customers as their “go to” datacenter solution provider — helping our customers to successfully design, deploy and integrate datacenter server, storage, networking and virtualization technologies.
IT Partners has a consultative approach that enables us to truly understand our customers’ needs and business requirements — ensuring that we recommend the best solution or approach to each customer’s unique situation and environment. Our consultants have years of experience working within mid-sized and global IT environments on missioncritical business application, disaster recovery, data back-up, protection and infrastructure initiatives. Customers say they work with IT Partners because our consultants have specialized knowledge of datacenter infrastructure technologies and virtualization. Our consultants utilize their “real world” expertise when working on datacenter projects to ensure projects are completed on time and within budget. If you are seeking a highly effective and collaborative team that possess the experience, skills and knowledge to help
support your mission-critical business application and infrastructure initiatives, we invite you to visit our website to learn more about IT Partners.
Profile Company Name: IT Partners Main Office Address: 6939 S. Harl Ave. Tempe, AZ 85283 Phone: (602) 667-0100 Website: www.goitpartners.com Number of Offices in Metro Phoenix: 1 Number of Full-time Staff: 32 City Nationally Headquartered: Tempe CEO/Managing Director: Gary Johnston, President; Willie Hawileh, CEO No. of Years with Firm: 10 Year Established Locally: 1993 Specialties: Data Center Infrastructure, Virtualization, IT Transformation/Optimization, Servers/Storage/Networking, Consulting Services
Your New Datacenter is Calling. IT Partners is known locally as our customers’ “Go To” IT Solution Provider – designing and implementing data center technology solutions the right way, the first time, on time and within budget. In recognition of our 10th anniversary, we wish to thank all of our customers, business partners and employees for the ongoing relationships, dedication and support. Visit our website to read more about our 10th anniversary server, storage, networking and consulting promotions.
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w w w.goitpartners.com/Ten
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Top Tech
Infusionsoft Founded in 2001, Infusionsoft is a custom software company that specializes in solutions for small-business owners who need an answer to the problems of using too many systems to manage their sales and marketing efforts. Today, the company founded by Clate Mask and Eric and Scott Martineau works with more than 14,000 small-business customers in 70 countries, and plans to reach 100,000 customers by 2016.
With innovative, all-in-one sales and marketing software solutions, Infusionsoft allows small-business owners to seamlessly manage their sales and marketing efforts, improving their cash flow and profit margins. Through a series of acquisitions, the company has added features to its existing software solutions. A newly acquired tool call “GroSocial” is currently helping customers generate leads through popular social Web sites Twitter or Facebook. GroSocial’s media marketing software helps users create a professional social media presence, capture leads and connect with customers around the globe. CustomerHub, acquired in 2012, offers customers a Web-based application that features a membership site and customer portal platform. The easy-to-use application helps small-business owners market and sell their goods and services online. As the only all-in-one sales and
marketing provider, Infusionsoft combines customer relationship management (CRM), marketing and e-commerce into a comprehensive Web-based solution perfect for the true small-business owner.
Profile Company Name: Infusionsoft Main Office Address: 1260 S. Spectrum Blvd. Chandler, AZ 85286 Phone: (866) 800-0004 Website: www.infusionsoft.com/inbiz Number of Offices in Metro Phoenix: 1 Number of Full-time Staff: 350+ City Nationally Headquartered: Chandler CEO: : Clate Mask No. of Years with Firm: 12 Year Established Locally: 2001 Specialties: CRM, Market Automation, Email Marketing, Social Media Lead Generation
The Small Business Success Machine. The only all-in-one sales and marketing software built for small business, Infusionsoft combines intelligent automation with powerful CRM, e-commerce, email marketing and social media tools. So you get big business functionality, right-sized for your business.
Get organized
Nurture leads, boost referrals
No contracts, no surprises
Integrated sales and marketing tools give you the who, what, when and where of your business at a glance.
Behavior-based triggers deliver the right message at the right time – without you lifting a finger.
Pay one low monthly subscription fee. Add users as you grow for instant scalability.
Eliminate manual tasks
Know your customer
Increase productivity
Intuitive automation tools take care of administrative duties so you can get down to business.
Comprehensive reporting tools provide key insights to help segment your audience and optimize your strategy.
An easy-to-use online platform means you and your team can work from anywhere, anytime.
Visit
infusionsoft.com/inbiz to see what Infusionsoft can do for you. © 2012 Infusionsoft. All rights reserved. 1-866-800-0004
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mobiManage MobiManage’s vision is simple: to build the best mobile solutions on the planet and give its clients the tools to engage their visitors, guests and customers. MobiManage is a true adaptive mobile technology company focused on building an open platform that integrates into any existing website, CMS, CRM or database. It ensures its clients have unique and engaging mobile products that integrate into a comprehensive mobile marketing platform, providing businesses with leading, cutting-edge mobile technology and marketing tools
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for easy and quick integration into marketing campaigns and strategies. MobiManage builds award-winning, engaging mobile solutions that harmonize with existing websites and marketing programs, all compatible with iOS Apple products, all Android platforms, Windows and Blackberry. Having designed more than 400 custom mobile websites and applications, mobiManage provides businesses with custom design and easy integration with CRM/CMS systems, all with the freedom and flexibility needed for growing businesses. Utilizing mobiManage’s mobiPlatform, clients can deploy, manage and support all mobile products, allowing for easy real-time changes. Integrated into the platform are a series of marketing tools that include mobile advertising, surveys, GEO location, SMS and more. MobiManage offers integrated responsive server-side website design and kiosk solutions with turnkey
interactive solutions, utilizing WordPress, Joomla, Microsoft and others. It offers free estimates/proposals.
Profile Company Name: mobiManage Main Office Address: 6900 E. Camelback Rd., Suite 840 Scottsdale, AZ 85251 Phone: (888) 355-6624 Website: www.mobimanage.com Number of Offices in Metro Phoenix: 1 Number of Full-time Staff: 10 City Nationally Headquartered: Scottsdale CEO/Managing Director: Douglas Ralston, President and CEO No. of Years with Firm: 6 Year Established Locally: 2007 Specialties: Custom App and Web Design and Development, Responsive Mobile-first Web Design, Software Development, Mobile Marketing, Kiosk and Tablet Products
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Technology as a Service
We make IT simple. Contact me for additional information: Larry Bua Executive, Business Vision and Innovation Direct: 602.828.2254 Larry.Bua@BestIT.com
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BUSINESS SIDE OF COX. Cox Business has built a robust Arizona infrastructure with 23,000 miles of 99.99+% reliable Hybrid Fiber/Coax connecting to a fully redundant national backbone. Cisco-certified technicians on the ground and continuous monitoring from our Regional Operations Center resolve problems before they impact your enterprise. It’s a network designed to exceed business continuity requirements and service designed to exceed expectations. That’s how we do business.
623-594-5238 coxbusinessaz.com
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