Scottsdale@Work - Mar-Apr 2009

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MARCH | APRIL 2009

Scottsdale Airpark Dynamic past creates a promising vision for the city’s future

plus AirpArk Business Owners sOund Off prOfile Of success Paul Sim and Laureen Leston Chamber Airpark Advisory Committee scOttsdAle’s HistOry HAll Of fAme

Scottsdale Hangar One

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RICk MCCARTneY, PubLiSHER MEDiA PubLiSHERS gROuP, LLC

debRA kuffneR, MAnAging EDiTOR SCOTTSDALE AREA CHAMbER Of COMMERCE

LouISe feRRARI, OPERATiOnS MAnAgER MEDiA PubLiSHERS gROuP dee dee HIxSon, CAMI SHoRe ACCOunT ExECuTiVES | MEDiA PubLiSHERS gROuP

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The Scottsdale Airpark is one of Arizona’s most powerful economic engines. What began as a few light industrial buildings surrounding a former military airfield has grown over the years into the Valley’s premier business center.

MICHeLLe JACobY, EDiTORiAL DiRECTOR MEDiA PubLiSHERS gROuP

STePHen GAMbLe, CREATiVE DiRECTOR MEDiA PubLiSHERS gROuP

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An Economic Engine

official publication of the scottsdale area chamber of commerce

MIke bIndeR, ASSiSTAnT EDiTOR SCOTTSDALE AREA CHAMbER Of COMMERCE

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if a miracle can be defined as something that theoretically couldn’t happen but is actually happening, then the Scottsdale Airpark is something of an economic development miracle. East/west transportation routes are interrupted by the airport. it has no definable center and its boundaries are a bit vague and cross over a couple of cities. it has grown organically, partly on private land and partly on land once held in the state trust.

SeRGIo dAbdoub, PHOTOgRAPHy

for years, the Airpark grew without the benefit of freeways among a mixed up group of surface streets. it was close to no other center of commerce, being miles away from downtown Scottsdale and even further away from downtown Phoenix. no single industry fueled its growth and no single industry fuels its current grandeur.

RICk kIddeR, PRESiDEnT & CEO rkidder@scottsdalechamber.com

businesses usinesses that had once been in towers in downtown Phoenix such as Dial Corp. relocated to the Airpark. Small businesses, one step above garage enterprises, grew up in the Airpark, and major corporations like Vanguard chose the Airpark as a place to build upon their already formidable success.

debRA kuffneR CHiEf OPERATing OffiCER dkuffner@scottsdalechamber.com CIndI ebeRHARdT ViCE PRESiDEnT ceberhardt@scottsdalechamber.com 4725 n. SCOTTSDALE ROAD, SuiTE 210 SCOTTSDALE, AZ 85251 PH 480.355.2700 fAx 480.355.2710 www.scottsdalechamber.com

boARd of dIReCToRS exeCuTIVe CoMMITTee boARd CHAIR KAREn WiTTMER-JEKEL

PubLIC PoLICY AdVISoRY CounCIL MiKE MAnSOn

VICe CHAIR KuRT ZiTZER, Partner Meagher & geer, PLLP IMMedIATe eP PAST CHAIR TOM SADVARy, President/COO Scottsdale Healthcare TReASuReR MARK EbERLE, Managing Director Henry & Horne, PLLP eConoMIC deVeLoPMenT AdVISoRY CounCIL ERiC LARSOn, Vice President Business Development A.R. Mays Construction

SCoTTSdALe eP PARTneRSHIP MELinDA guLiCK, VP Community Life DMb Associates AT LARGe MeMbeRS KuRT bRuECKnER, Partner Titus, brueckner & berry AngELA CREEDOn Community Development Manager Arizona Public Service

The Scottsdale Airpark miracle is primarily tied to the quality of life in this wonderful community.

The growth of the Airpark closely mirrors the growth of planned community residential options north of frank rank Lloyd Wright boulevard. inn short, the Airpark grew because the people who placed their businesses there wanted desperately to live in this great city. but ut what about tomorrow? Can the Airpark hold its position as the finest business address in the state? Of course, it can, but not by standing still. The Airpark has been in a constant state of evolution since the 1960s and must be allowed to continue to evolve. What little land remains will be developed one day. We must come to terms with redeveloping older sections of the Airpark.

The economic engine cannot survive if it slips into idle as other communities seek to replicate its success. The market will ultimately dictate the timing of the Airpark’s future and it will be necessary to look at this important part of our city in new and exciting ways. it has survived and thrived without unifying branding or entry points that say one has arrived. The Airpark must add definition to itself as a place and with that will come a greater sense of identity and brand. it must be allowed to grow, but it must also have the infrastructure necessary to support that growth.

Let the growth continue! yours in success, y

STEVE HELM Senior Manager / Property Manager Scottsdale fashion Square

eMeRGInG ISSueS MiCHAEL RyA Ry n, General Manager Scottsdale Republic/ The Arizona Republic

RiCK KiDDER, President/CEO Scottsdale Area Chamber of Commerce

MeMbeRSHIP AdVISoRY CounCIL DALE fingERSH, President The Right Direction

fOR A COMPLETE LiST Of MEMbERS Of THE SCOTTSDALE AREA CHAMbER Of COMMERCE bOARD Of DiRECTORS, PLEASE ViSiT: www.scottsdalechamber.com

Rick Kidder, President/CEO

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6360 E. THOMAS RD. SuiTE #210 SCOTTSDALE, AZ 85251 PHOnE (480) 588-9505 fAx (480) 584-3751 info@mpgcompany.com www.mediapublishersgroup.com © COPyRigHT 2009. ALL RigHTS RESERVED.

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2009 | SCOTTSDALE@WORK | mArcH / April

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COCHRAN pAINtING, INC.

Scottsdale at Work Magazine is published bi-monthly by Media Publishers Group, LLC. The publication is distributed to membership and made available to prospective members throughout the Greater Scottsdale area. We appreciate your editorial submissions and news for review by our editorial department by emailing editor@scottsdalechamber.com. To subscribe to Scottsdale at Work, please send check or money order for $16.00 to Media Publishers Group, P.O. Box 32055, Phoenix, AZ 85064 or call (480) 588-9505

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Photo: City of Scottsdale Aviation

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OFFERING:

©Copyright 2009, Media Publishers Group, LLC. All rights reserved. Media Publishers Group and the Scottsdale Area Chamber of Commerce reserve the right to refuse certain advertising and are not liable for advertiser’s claims and/or errors. The opinions expressed herein are exclusively those of the writers and do not necessarily reflect the position of the Publisher or the Chamber.

depArtments

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News Briefs Updates, Sound Bites, Kudos & More

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Events Calendar Network, Learn and Build Business

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Profile of Success Paul Sim and Laureen Leston Co-Chairs, Chamber Airpark Advisory Committee

feAtures

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Scottsdale Airpark The past, present and future of the city’s strongest economic engine

memBer cOmmuniQuÉ

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In Their Own Words Airpark business owners share the secret to their success

MC-1 Member Spotlight MC-2 New Members MC-4 Chamber Advantage

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Chamber@Work Scottsdale’s History Hall of Fame

ConneCT: Scottsdale@Work is for you, and about you.

What stories do you want to read? What business tips or resources would help you. E-mail your story ideas to Debra Kuffner at dkuffner@scottsdalechamber.com.

save the date

business Volunteer Awards / Shop Scottsdale Silent Auction Join us for a celebration of volunteerism and giving back!

May 7

RECENTLY COMPLETED WESTWARD HO HOTEL 618 N. CENTRAL PHOENIX, AZ 85004 4

mArcH / April | SCOTTSDALE@WORK | 2009

each year, the Chamber acknowledges many deserving individuals who are nominated by their Chamber peers and honored for their service to the Chamber and community. Our Annual business Volunteer Awards is a fantastic celebration filled with special awards and video presentations, wonderful food and drink, chances to win incredible auction items, music, entertainment and more!

DiD You Know? The first Airpark tenant broke ground in August 1968.

exposure opportunities for Your business To donate a silent auction item Call Monica hicks at 480-949-2172 To sponsor an award or be part of the celebration Call Tina Miller at 480-949-2283 To Nominate a Member email Cari Woods at cwoods@scottsdalechamber.com on the Cover: hangar One Facility at scottsdale Airpark designed by a collaboration between swaback Partners, pllc of scottsdale Arizona and Tihany design of New york; y Photo by Paul Warchol.

newsBrieFS

Discover the Difference.

Scottsdale Arts Festival Volunteers Needed

New Name, No. 1 Ranking frank Shelton, president of Central Arizona bank (formerly Valley first Community bank) is pleased to announce the bank was ranked as the top bank in Arizona with assets of $199 million or less. The ranking comes from the 2009 edition of Ranking Arizona, which conducts the largest business opinion poll in the state each year.

“The past year was a year of positive change for our bank,” says Shelton. “We underwent the name change to Central Arizona bank in connection with the opening of our new office in Casa grande. The bank’s new name more positively reflects the bank’s expanded market area. What has not changed is our team’s commitment to clients, business and civic involvement in the communities we serve.”

Sonoran Studios Debuts in Valley Local video and audiovisual production company Sonoran Visual Media has changed its name to Sonoran Studios. The company will still provide top quality video production and audiovisual services to businesses, organizations and political firms.

Sonoran Studios is a full-service video production company specializing in corporate, Web, nonprofit and tribute videos, as well as commercials for television.

Sonoran also helps clients get their videos onto the Web. “We are the only company we know doing all of that in this market,” says neil A. Schneider, Sonoran President and CEO. “People spend eight hours a day in front of their computer. The Web is the place to reach consumers and businesses with your marketing strategy.” for more information visit www.sonoranstudios.com or call 602-283-4440.

www.scottsdalechamber.com

The Scottsdale Center for the Performing Arts is seeking volunteers for the 39th annual Scottsdale Arts festival on March 20-22. Volunteers are needed for all-day shifts to assist with admissions, artist hospitality, food and beverage concessions, children’s activities and the online art auction. All volunteers are required to attend a one-hour festival training session in the Center’s Stage 2 theater on March 11 at 6 p.m. or March 14 at 10 a.m. Volunteers will receive a free commemorative T-shirt and lunch at the festival. To register, visit www.scottsdaleartsfestival.org or call 480-874-4673 for more information.

STARS Receives $50,000 Grant STARS (Scottsdale Training and Rehabilitation Services inc.), a private, 501(c)3 nonprofit organization founded in 1973 to provide education, training and employment for people with developmental or physical disabilities, recently received a $50,000 grant from the uS Airways Community foundation to support the renovation of their main Osborn facility in Scottsdale.

The uS Airways Community foundation has provided a muchneeded gift to support the renovation and replacement of furnishings for clients who depend on day treatment and training, employment training and placement, residential services, and social and emotional services that give them hope, dignity and independence. for information, visit www.starsaz.org.

Scottsdale Healthcare Hosts Health Event On April 4, join Scottsdale Healthcare and other local businesses at a special event featuring health and lifestyle demos, screenings and educational lectures targeted to men ages 40-65 and their spouses. get answers to health-related questions while making the most of your healthcare dollars with free valuations and health screenings.

The event runs from 9 a.m. to 1 p.m. at the Scottsdale Marriott at McDowell Mountain. for information or to register, visit www.shc.org or call 480-882-4636.

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Scottsdale Airpark [ By Michelle JacoBy ]

Chapter 1:

steeped in History The Scottsdale Airport began in 1942 as a civilian-run Army airfield during World War ii. named Thunderbird field ii, the facility served as a basic training facility for Army Air Corps pilots and graduated more than 5,500 students.

As significant as it was to American history, according to Scottsdale historian and author Joan fudala, the airport had a glitzy side to its beginnings.

“Hollywood producer Leland Hayward had a significant hand getting the Scottsdale Airport off the ground,” she says.

A movie producer in the 1930s and ’40s, Hayward operated the civilian flight school located at Thunderbird ii and assigned John Swope, a Hollywood photographer who was married to actress Dorothy Mcguire, to field manager. Together with test pilot John Connelly, the three men formed Southwest Airways, the private company that developed Thunderbird field airbases in the Phoenix area to jump-start the country’s pilot training program in preparation for the u.S. involvement in the war.

After the war was over, the Arizona State Teachers College (now Arizona State university) acquired the property to use as a satellite campus.

“The college decided to turn the land into a technical training school for gis,” says fudala. “They 6

mArcH / April | SCOTTSDALE@WORK | 2009

taught such things as car repair and air conditioning repair. However, it was so far away from the main campus that by 1953, the school turned it back over to the government.”

That same year, the Arizona Conference of Seventh Day Adventists acquired the airport and established Thunderbird Academy, a school that offered vocational training in such fields as mechanics, woodworking and welding. y years later, the school realized they had more property than they needed so they offered the airport landing strip to the city of Scottsdale in 1967. Architect george Tewksbury, known for his development of master planned communities, recommended the city turn the area into the Thunderbird industrial Airpark.

Casa Precision, the first airpark tenant, broke ground in 1968. “in the late 1960s, including Telos, Delavan and Casa Precision became the first businesses in the Thunderbird industrial Airpark,” says fudala. “They were located primarily on the west side of the airport, between Scottsdale Road and the runway.” in 1976, Armour-Dial — who owned such subsidiaries as greyhound and Armour foods — opened their research and development facilities at the airpark. “in the early days, the airpark was slower to develop. but in the 1980s, things really started to take off.” fudala says. “A big boost came when the city opened the Tournament Players Club in 1986, followed by Horse World, now known as WestWorld. Plus, the Phoenix Open started in 1987

Photos: City of Scottsdale Aviation, Scottsdale Historical Museum, Scottsdale Hangar One. Scottsdale Area Chamber of Commerce

From its beginnings as an army airfield in w world war ii to its standing as one of the largest employment centers in the state, the scottsdale airpark today is at a crossroads.

The 2,600-acre commercial area is a model for airport-based business parks and has been a significant force in creating revenue for the city. But with occupancy at its capacity, available land at a minimum and the challenges of our new economic reality, the question becomes apparent: where does the airpark go from here?

and brought a lot more people to the area.”

The east side of the airport began to see growth in the late 1980s with the opening of the first Scottsdale car dealerships including Lou grubb and Schumacher Mercedes. “b by 1999, the area was reaching build out, and the city and the chamber brought in a consultant to evaluate the airpark’s present and future,” fudala udala says. “The results showed the Airpark was one of the top employment centers in the state, solidifying it as a significant presence and contributor to the city.”

the past, present

and future

of the city’s strongest economic engine

Chapter 2 2:

Taking growth to new Heights Today, the Scottsdale Airpark is a 2,600-acre commercial area that has become a national model for airport-based business parks thanks to the efforts of Scottsdale business and community leaders. in the early 2000s, there were more than 25 national and regional corporations; 2,200 small- to medium-sized businesses; and 42,000 employees. According to reports, the workforce within the Airpark tripled in the last 10 years, making it the second largest employer in Scottsdale.

According to Wayne Rowan, publisher of the Scottsdale Airpark News News, the Airpark has rebuffed convention and virtually changed the perception of industrial parks from warehouses and auto mechanics to a dynamic community filled with a diverse group of businesses offering everything from upscale home décor to hightech services. “it’s t’s exactly the opposite of perception,” he says. “We’ve got a lot of businesses that run the gamut of categories. it’s grown to the point that people recognize that it’s a good place to work and live.”

Rowan also credits technology and the rise of the “virtual office” towards transforming the Airpark into a viable location for businesses.

“With a large portion of business being done virtually, small businesses now have the ability to set up shop in the Airpark without having to worry about the time and distance that once may have been seen as an inconvenience to customers throughout the Valley. What they’re essentially getting is the ability to have that sought after Scottsdale address on their business card.”

Still at the center of the Airpark is the Scottsdale Airport, which has grown with the businesses that surround it. in 2004, there were more than 450 aircraft based there, ranging from single-engine recreational planes to corporate jets. in addition, approximately 200,000 takeoffs and landings occurred, making it the second busiest single-runway airport in the country and the busiest corporate jet facility in the state.

“There was a lot of discussion for several years as to the viability of the airport and that it was costing money to the city,” says Rowan. “but >> 2009 | SCOTTSDALE@WORK | mArcH / April

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In 5 to 10 years, I wouldn’t be surprised if [the Scottsdale Airpark] had 75,000 workers and 5,000 to 6,000 businesses.”

- wayne ayne Rowan, Publisher Scottsdale Airpark News One of Scottsdale Airport’s biggest draws is Hangar One, a private jet hangar complex that exudes unparalleled service in a unique facility.

Through a collaborative effort between renowned architect Vern Swaback and prominent international designer Adam D. Tihany, the building is distinguished by a “paper airplane” structure that sits atop the main building.

Sleek and ultra-modern in design, the 130,000-square-foot facility has two hangars with more than 50,000-square feet of space, business services center and state-of-the-art conference room, secure underground garage, auto shop and showroom, and Club 360, a private club for hosting sophisticated social gatherings.

Chapter 3:

what the Future Holds

Greater Airpark Visioning Survey Last May, community members took part in developing a long-range plan for the greater Airpark, whose overall objective was to determine the community’s vision for the airpark. Here are some results: Top 10 assets of the Greater Airpark: n n n n n n n n n n

Top 10 improvements needed for the Greater Airpark: n n n n n n

With the Airpark at build out, the city is now looking ahead to the future and determining how the Airpark will evolve with the growing needs of local residents and businesses. Last May, the City of Scottsdale launched a new Scottsdale Visioning study with an emphasis on the Scottsdale Airpark.

“The community visioning sessions are made up of businesses and residents who have developed a list of priorities they feel need to be addressed,” says Scottsdale city planner Mary Troyan, who credits the participation of community members to the success of the plan. “We got a good turnout. Our most successful technique was an online survey. We received about 240 responses in addition to the 200-plus people who participated.”

On the list of priorities were such issues as mobility (traffic congestion), sustaining neighborhoods on the periphery, business diversity, sustaining aviation, adding more recreation and parks, enhancing identity through marketing and branding, and maintaining the area as a regional draw.

“We’ve developed a background report of the area that identifies issues in general,” says Troyan. “The next step is to create the plan. We anticipate going to the city council with the final plan in 2010. This will be part of the city’s general plan for 2011.”

According to Rowan, the Airpark is poised to become the largest employment center in Arizona. “in 5 to 10 years, i wouldn’t be surprised if we had 75,000 workers and 5,000 to 6,000 businesses,” he says. “Scottsdale has done a good job of developing the city. When you start looking at redevelopment, you’ll see taller and more high-tech buildings, which will attract more companies and a lot more tax dollars.

“The buildout will take place. Let’s make sure we do it right.”

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mArcH / April | SCOTTSDALE@WORK | 2009

Scottsdale Airport Location (proximity to Loop 101, Kierland Commons, Airport, destinations, residential areas, etc.)

Access (from freeways and roadways, and to parking) Efficient traffic flow Shopping/retail quality and diversity Diversity, type and quality of restaurants and entertainment facilities One of the largest employment and retail hubs in the state/job base/tax generator Parks, recreation, green and desert open spaces business/job quality and attraction Diverse, well-balanced land uses, particularly business types

n n n n

improve traffic flow and connectivity Mass/public transit into and around the area More parks, open/green/public space and recreational opportunities/connect to McDowell-Sonoran Preserve Reduce noise (air traffic, freeway, business, etc.) beautification/better landscaping needed become more pedestrian/cyclist-friendly need a tunnel (east to west under the airport) Continue to update streets/intersections improve signage for businesses improve access to the area

Suggestions on how to protect the Greater Airpark and surrounding area’s neighborhoods while maintaining the area’s business and employment competitive edge in the region: n n n n n n n n n

Maintain the separation of employment areas (and their traffic impacts) and established residential neighborhoods.

Develop meaningful and timely transportation systems into and around the greater Airpark, especially mass transit.

Ensure proper dialogue and communication between the city, area residents and developers/businesses. improve traffic flow. use new urbanism/mixed-use philosophies in the greater Airpark (similar to Kierland Common).

More noise abatement.

Encourage a more pedestrian/cyclist-friendly environment.

Maximize park space/landscape buffers that are well maintained. flight times/zones should be respectful of neighbors.

Source: greater Airpark Community Area Plan, City of Scottsdale

Photo: City of Scottsdale Aviation

the reality is that the airport generates more than enough money to pay for itself. in addition, its proximity to Scottsdale’s most high-profile events such as the fbR Open and barrett-Jackson Collector Car Auction is a huge attraction for companies that want to do business here.”

MeMber communique´ MarCh / aPrIL | SCOTTSDALE@WORK | 2009

OrganIzatIOnaLSPOTLIGHT

By Michelle Jacoby

Scottsdale Airport

Photo: City of Scottsdale Aviation

SDL

Scottsdale @ Work spoke with assistant aviation director Kim Hanna about what’s in store for the Scottsdale Airport’s future.

What new developments are taking place at the airport? What are the long-term plans?

We’re in the middle of a strategic business plan. Our users pay for the airport so it’s important we run it like a business. The plan is underway to help us to chart our future.

With approximately 200,000 takeoffs and landings, and an average of 10,000 passengers traveling through its gates each year, the Scottsdale Airport is one of the busiest single-runway facilities in the country.

The airport, however, isn’t responsible only for bringing in tourists and business travelers to the Valley. It’s also the center of Scottsdale’s only industrial zoned area that is one of the largest employment centers in the state.

“The airport and surrounding airpark is a major economic hub for the city,” says Kim Hanna, assistant aviation director for the Scottsdale Airport. “Many companies comment on the ‘briefcase’ factor. When a corporate jet flies in, that actually represents a large dollar amount being injected into the community. Not only do those travelers spend on accommodations, food and entertainment, but they also create revenue streams through leasing office space and using business services offered in the airpark.”

The Scottsdale Airport began in 1942 as a basic training facility for World War II Army Corps pilots. Since then, the airport has fallen under a number of ownerships including Arizona State Teachers College (now Arizona State University), who acquired the airport to start its own aviation program, and the Arizona Conference of Seventh Day Adventists, who established Thunderbird Academy.

In 1966, the City of Scottsdale purchased the airfield portion and has continued to own

www.scottsdalechamber.com

and operate it since. Today, the Scottsdale Airport operates as an enterprise fund with the city, and functions independently without any contributions from the general fund.

“The majority of our fees come from transient landings not based in Scottsdale,” says Hanna.

“We also get a fuel flowage fee from every gallon pumped, as well as other fees such as airport access and terminal usage.”

The Scottsdale Airport is currently undergoing a business plan in conjunction with the Greater Airpark Area Plan. The goal of the plan is to assess the current status of the airpark and from there, create a long-range plan that will ensure the success of the area and affirm its economic value to Scottsdale.

Potential plans for the airport include increasing weight limits and offering scheduled service. According to Hanna, thorough analysis — and input from the community — needs to be done to make those things happen.

“We’re a great model for other airports across the country,” says Hanna. “We’ve done a good job of regulating those operators outside of the fence and allowing them to include their business in our community.”

How has the Scottsdale Airport been affected by the growth in neighboring cities?

We have more competition now. The Glendale Airport has been growing in line with the development happening out there in recent years. When a corporate customer can reach their destination easier, that’s the competition. There are a lot of reasons for people to fly into Scottsdale, but we understand that neighboring cities do have an impact and because of that, we’re continually assessing the competition.

What new trends are happening in the aviation industry?

Today’s airplanes are much greener.

Airplane manufacturers are building more fuel-efficient models that are quieter and kinder to the environment. In essence, they are being friendlier neighbors by showing their commitment to helping the environment, an initiative that’s important to Scottsdale.

cONNect: Scottsdale Airport 480-312-2321 scottsdaleairport.com

JOIN NOW! Call us at 480.355.2700 or visit us on the Web at www.scottsdalechamber.com.

MC-1

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Please welcome the following new Chamber members who joined us in Dec. 2008 and Jan. 2009.

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Building green isn’t difficult. It all starts at home. Sustainability = Responsibility. Let’s get started!

Curves at Pinnacle Peak Phyllis Pittman 8900 E. Pinnacle Peak Road #C4 Scottsdale, AZ 85255-3646 480-214-3655 HOMEOPATHIC/NATURAL MEDICINE EDICINE Arizona Advanced Medicine Dr. Murray Susser 7425 E. Shea Blvd. #106 Scottsdale, AZ 85260-6411 480-950-9200 www.azadvancedmed.com HOTELS & RESORTS R – SCOTTSDALE COTTSDALE AREA REA

COPIER & FFAx EqUIPMENT Eq Arizona Business Systems Tom Braeger 16844 E. Avenue of the Fountain #202 Fountain Hills, AZ 85268-8449 480-816-1222 www.absinc-sw.com FINANCIAL PPLANNING LANNING/SERvICES Rogers & Kirby – Endorsed by Dave Ramsey Frank Kirby 7210 N. 16th St. Phoenix, AZ 85020-5201 602-748-1900 www.rogerskirby.com FINANCIAL PLANNING LANNING/S /SERvICES SERFCO – Oren Hutchinson Oren Hutchinson 4935 E. New River Road Cave Creek, AZ 85331-9018 480-710-3442 We show small business owners how to create a tax-free income for their future retirement, with no stock market risk. None.

Valley Financial Corporation Chris Rhodes 2730 W. Agua Fria Freeway #203 Phoenix, AZ 85027-7208 623-328-5802 www.valleyfin.com We focus on small business and corporate retirement plans, as well as annuities, life insurance, mutual funds, college savings accounts and tax advantaged investing.

GRAPHIC DESIGNERS & SERvvICES Lamb Creative Rory Lamb 7114 E. Stetson Drive #350 Scottsdale, AZ 85251-3245 480-291-9240 www.lamb-creative.com

Holiday Inn Express Anna Wolfe 3131 N. Scottsdale Road Scottsdale, AZ 85251-7217 480-675-7665 Features 170 two-room suites with refrigerators, microwaves, wet bars, two TVs, business center, complimentary breakfast.

Within walking distance of Old Town Scottsdale. Complimentary airport shuttle.

Evening managers reception.

INTERNET ADvERTISING ERTISING & SERvICES One Stop Marketing Jason Tayles 2122 W. Lone Cactus Drive #1 Phoenix, AZ 85027-2650 866-891-5361 www.onestopmarketing.com The one-stop solution for marketing your business on the Internet. We offer a proven, cost-effective, easy-to-use SEO program.

PEST CONTROL All Desert Pest Services Lee Maglanoc P.O. Box 3075 Tempe, AZ 85280-3075 480-446-7378 www.alldesertpest.com Pest/termite control and graffiti removal.

Specializing in scorpion extermination and termite colony elimination. Also provide organic or natural pest control upon request.

StrateGente Keely A. Bamberg 8050 N. 19th Ave. #434 Phoenix, AZ 85021-0648 480-993-5210 www.strategente.com StrateGente specializes in high-priority strategic marketing projects for growing companies. Our mission-based consulting process and assessment tool enable clients to maximize their entrepreneurial potential.

Saddle Ranch Chop House Rami Najjar 4321 N. Scottsdale Road Scottsdale, AZ 85251-3329 480-429-2263 www.srrestaurants.com All-American bar and high-energy rock/western chophouse. Great time. No cover charge.

SCHOOLS

The While You’re Away AZ-Pet Sitting Jordan Secore 602-882-7044 www.thewhileyourawayaz.com Your home pet sitting services offering pet owners an alternative to pet care.

Individualized care for people who truly consider their pets as family. Since 2008.

The Scottsdale School Wil Berry 14684 N. Frank Lloyd Wright Blvd.

Scottsdale, AZ 85260-3075 480-451-9442 www.thescottsdaleschool.com

basiC

REAL ESTATE – INvESTMENTS

ACCOUNTANTS – CPA

Arizona Investment & Trading LLC Jane Romley 7373 E. Doubletree Ranch Road #B-175 Scottsdale, AZ 85258-2035 480-315-9141 www.aztradingllc.com An international trade company. We execute contracts to supply the high growth market for goods, services and real estate ventures in the U.S. and Middle Eastern countries.

eeCPA, PLC Elizabeth Hale 7950 E. Acoma Drive #205 Scottsdale, AZ 85260-6964 480-596-8299 www.eecpa.com Scottsdale-Phoenix CPAs with more than 30 years experience. Full-service tax, accounting and consulting: LLC, Corporation, Trust, Individual. Extraordinary service in a timely fashion at a competitive value.

RELOCATION ELOCATION SERvICES

ALzHEIMER HEIMER’S CARE

Arizona Furnished Suites Ann Clarke 866-295-4420 www.arizonafurnishedsuites.com

Barton House Laura Berger, B.S.W. 7007 E. Mountain View Road Scottsdale, AZ 85253-1934 480-607-2898 www.thebartonhouse.com Barton House is a large, single-story home with 20 private rooms for individuals with Alzheimer’s needing long-term care placement.

RESORT LIFESTyLES

MARKETING ARKETING – SALES, CONSULTING

RESTAURANTS ESTAURANTS – WESTERN

PET GROOMING ROOMING, SITTING & BOARDING OARDING

MANAGEMENT ANAGEMENT CONSULTING Seity Deborah Peck, PhD 6501 E. Greenway Road #103 PMB 478 Scottsdale, AZ 85254-2070 480-922-7102 www.seity.com

Vermont Sandwich Co. Toby Dion 8880 E. Via Linda #104 Scottsdale, AZ 85258-5412 480-767-1651 www.vermontsandwich.com Exclusive homemade recipes, dressings, spreads, variety fresh sandwiches, soups, salads. Dine-in, carryout, catering.

JW Marriott Desert Ridge Resort & Spa Richard Hart 5350 E. Marriot Drive Phoenix, AZ 85054-6147 480-293-5000 Offers several levels of lifestyle memberships for individuals, families and corporations.

Enjoy our resort: golf, spa, social life, pools, travel rewards, restaurants, tennis and more!

ANTIqUES UES The Impeccable Eye Jill DeAndrea 6310 N. Scottsdale Road Scottsdale, AZ 85253-5417 602-565-5650 www.impeccableeye.com Purchasing and consigning fine antiques, vintage and estate items. Specializing in selling entire estates or collections. Art consultations, interior decorating, styling services available.

www.scottsdalechamber.com

JOIN TODAY! Call us at: 480.355.2700 or visit us on the web at: www.scottsdalechamber.com

APPAREL

FINANCING INANCING & LLOANS OANS

PUBLICATIONS

Dapper Dan’s Designer Tuxedos & Suits Bill King 7332 E. Earll Drive Scottsdale, AZ 85251-7206 480-947-1311

Arlington Richfield Frank Vogel www.arlingtonrichfield.com

Good Life News Inc. Joe Carroccio 2992 N. Miller Road #120 Scottsdale, AZ 85251-7943 480-329-3957 www.azgoodlife.com A non-partisan, non-religious, non-political paper to promote good health and nutrition, great relationships, spiritual growth, prosperity and creative endeavors. The “Boomer Guide to Living the Good Life ™”.

A ATTORNE yS-AT AT AW AT-L Lang & Baker PLC Kent Lang 8767 E. Via de Commercio #102 Scottsdale, AZ 85258-3374 480-947-1911 www.lang-baker.com From its downtown Scottsdale offices, Lang & Baker offers AV-rated expertise in construction litigation, real estate law, commercial litigation, creditors’ rights and bankruptcy litigation.

BUSINESS USINESS CONSULTANTS ONSULTANTS Dontje Group LLC John C. Dontje 29318 N. 146th St. Scottsdale, AZ 85262-6828 480-309-0949 COACHING Sedona Intensive Scott Carney P.O. Box 2309 Sedona, AZ 86339-2309 928-282-4723 www.sedonaintensive.com A boutique alternative therapy program. The program helps people resolve issues, discover their life’s purpose or find recovery from compulsions and addictions.

CREDIT CARD PROCESS EqUIPMENT/C UIPMENT HECK GUARANTEE UIPMENT/C First Data Lina Tcheremisina 12095 E. Bella Vista Drive Scottsdale, AZ 85259-6031 602-501-5513 www.firstdata.com EDUCATIONAL SERvICES The Art Institute of Phoenix – Bus. Dev. Eva Paronyan 2233 W. Dunlap Ave. Phoenix, AZ 85021-2859 602-331-7500 www.artinstitute.edu/phoenix

GOLF OLF SSERvICES Golf Channel Solutions Michael Loustalot HEALTH EALTH & PHySICAL FITNESS ITNESS Scottsdale Martial Arts Center Inc. Ray Hughes 9151 E. Bell Road #101 Scottsdale, AZ 85260-1520 480-951-2716 www.scottsdalemaritalartscenter.com Martial arts programs that teach important values and ethics to our youth and training for adults that will enhance their physical and business development.

INSURANCE – LIFE IFE/H /HEALTH/D /DISABILIT ISABILITy Futurity First Insurance Group Barbara Warren 4835 E. Cactus Road #325 Scottsdale, AZ 85254-3547 480-201-9731 www.futurityfirst.com

RESTAURANTS – ITALIAN Buca di Beppo Judy Johnson 3828 N. Scottsdale Road Scottsdale, AZ 85251-4428 480-949-6622 www.bucadibeppo.com Buca di Beppo is a family-style restaurant that prepares fresh, authentic Italian recipes that celebrate the intense flavors and aromas of the Old World kitchen.

The Cove Trattoria Daryl Monica 7001 N. Scottsdale Road #184 Scottsdale, AZ 85253-3662 480-951-8273 www.thecovetrattoria.com

Scottsdale@Work

has quickly become the business “authority” for member & non-member businesses throughout the Valley.

Get Your Share!

480.584.3750

info@mpgcompany.com

INSURANCE CONSULTANTS ONSULTANTS RETAIL – GIFTS & SPECIALTy SHOPS Howard Farkash Agency Howard Farkash 4301 N. 21st St. #36 Phoenix, AZ 85016-5575 602-909-8433 INTERIOR DECORATORS/DESIGNERS CD & K Designer Work Room Carol Hazelbower 7850 E. Evans Road #108 Scottsdale, AZ 85260-6919 480-609-8798

Urban Table...A Working Chef’s Market Traci Zitzer 10674 E. Bahia Drive Scottsdale, AZ 85255-9044 602-531-4704 www.theurbantable.com We prepare fresh, healthy, seasonal and hand selected organic food and foodstuffs made from scratch. Eat in, take out, corporate catering and box lunches.

RETIREMENT COMMUNITIES

P PACKAGING , CRATING & SHIPPING The UPS Store #1692 Michael McKie 4400 N. Scottsdale Road #9 Scottsdale, AZ 85251-3331 480-994-8200 www.theupsstore.com/1692.ntm We have all services your business needs, from packing and shipping to providing a business address, to one-stop source for copies, faxes, office supplies and more.

Sagewood Ellen Devine 20860 N. Tatum Blvd. #260 Phoenix, AZ 85050-4281 480-948-1398 Resort-style senior living community offering a full continuum of care. Scheduled to open January 2010.

Southwest corner of Tatum & Mayo boulevards. >>

Visit the Member Information Center at www.scottsdalechamber.com/member to learn about all the tools and resources available to help you survive and thrive in today’s economy.

Business and Tax Strategies Designed To Work Complete Accounting & Income Tax Service Located in the heart of Scottsdale, we serve our clients in a professional manner with a personable approach.

Please contact us and we’ll extend to you a FREE consultation on any of your business or tax matters.

Brent L. Ainsworth & Associates, LLC 480.756.0006 www.ainsworthllc.com 8205 E. Via de Ventura, Suite 140, Scottsdale, AZ 85258 MC-3

the ChaMber advantage –Let it WORK for you!™ RETIREMENT PLANS

TAx CONSULTANTS TA ONSULTANTS

ChariTable OrganizaTiOn

NON-PROFIT ROFIT O ORGANIzATIONS

American Pension Benefits Inc. Kevin Buckley 7702 E. Doubletree Ranch Road #300 Scottsdale, AZ 85258-2132 480-607-2648 www.apbfinancial.com A retirement plan consulting firm specializing in defining and designing successful retirement plan programs for companies of all structures and sizes.

H & R Block John Walsh 9180 E. Indian Bend Road #F-516 Scottsdale, AZ 85250-8510 480-362-1265

EDUCATIONAL SERvICES

Crohn’s & Colitis Foundation Beth Mulcahy 8098 N. Via de Negocio #201 Scottsdale, AZ 85258-2370 480-246-3676 www.ccfa.org A nonprofit organization dedicated, through a nationwide coordinated research program, to finding the cause of and cure for Crohn’s disease and ulcerative colitis, chronic and devastating intestinal diseases.

SKIN CARE NuSkin Enterprises Audrey Groteboer (480) 528-8199 www.lookyoung4life.nsedreams.com Audrey Groteboer, NuSkin Enterprises. Global leader in the anti-aging business. NuSkin has the trifecta of proprietary products scientifically developed, tested and proven to reverse the aging process!

TRAv RAvEL AGENCIES RAv GENCIES, CLUBS & TOURS The Tilmon Group Jim Tilmon 9155 N. 116th Place Scottsdale, AZ 85259-5994 480-348-0775 www.tilmongroup.com

STS High School Foundation Georgina Taddiken 6946 E. 2nd St. Scottsdale, AZ 85251-5305 480-970-6337 www.stsfoundation.org ENTERTAINMENT NTERTAINMENT – CONCERT HALLS & PPAAv AvILION Scottsdale Desert Stages Laurie Cullity 4720 N. Scottsdale Road Scottsdale, AZ 85251-7608 480-483-1664 www.desertstages.com An award-winning, non-profit theatre in downtown Scottsdale. Offers year-round high-quality entertainment, appealing to a variety of ages and musical tastes.

Gabriel’s Angels Pam Gaber 220 S. Mulberry Mesa, AZ 85202-1123 480-460-5333 www.gabrielsangels.org

Airpark Committee Provides Strong Foundation Members of the Chamber’s Airpark Committee play a vital role in helping the Chamber connect, inform and advocate on behalf of the airpark area. Thank you to our incredible committee members. We could not do it without you!

Thank you to our incredible volunteers. We could not do it without you!

Alex Toschi Alexia Matak Andrew Bourne Annie DeChance Art Preuss R.O.I. Barbara Keefe Bill Bergdoll Bill Chester Caryn Chappelear Dale Fingersh David Cooke David Porter Deborah Peck Elizabeth Hughes Jan Wehrle Jane Blacker Janice Neubauer Jason Roth Jen Graves Jen Town Jim Walker Joanna Whitley John C. Norling John Davis

Solution Interface Payroll Experts WayPoint Technologies City of Scottsdale-Aviation Department Marketing & Consulting LLC CareerHire, Inc. Bergdoll Insurance & Financial Svcs., Inc. Comerica Bank Scottsdale Republic/The Arizona Republic The Right Direction Strategic Resource Group, LLC Compass Bank PhD Seity Scottsdale Airpark News Colonial Life Russ Lyon Sotheby’s Int’l Realty First Fidelity Bank Payroll Experts City of Scottsdale-Economic Vitality Fox Sports Grill DataPreserve Frys.com Open Clark Hill PLC Boys & Girls Clubs of Greater Scottsdale

John F. Coyne John J. O’Neil Kim Hanna Laureen Leston Mara A. Lewis Mark Settell Mark Shore Patrick Hanley Paul Sim Rachel Busch Richard A. Breyer Rick Finkbeiner Rob Hess Rock Gaylor Roy Irwin Scot MacDonald Sean Garrison Sterling A. Smith Susan Timm Tammy Grove Tina Burger Tom Rohn Rohn Wayne Rowan

Pivot Business Resources, LLC First Watch of Arizona Inc. City of Scottsdale-Aviation Department Angel Errands Marketing & Consulting FASTFRAME Right Toyota Airpark Computer Solutions DataPreserve Gap View Business Advisors City of Scottsdale-Economic Vitality Central Arizona Bank Avail Partners Alliance for Affordable Services UMB Bank Arizona N.A. New York Life Johnson Bank N.A. Lewis and Roca LLP UMB Bank Arizona N.A. UMB Bank Arizona N.A. J Marcael & Associates Excel Commercial, LLC Financial Strategies, Inc. Scottsdale Airpark News

For more information about joining the airpark committee, please contact Debra Kuffner at 480-949-2169 or dkuffner@scottsdalechamber.com.

MC-4

www.scottsdalechamber.com

feAture: A Ature: AirPArK

In Their Own Words…

Scottsdale Airpark business owners sound off on the benefits of doing business at the airpark The airpark is a perfect business location. It’s in a beautiful setting, close to freeways and amenities, and our address is recognized nationally and internationally.”

— Andrew Bourne, Owner, Waypoint Technologies Chair, Airpark Advocacy Sub-Committee

“The Scottsdale Airpark is a community of businesses who are dedicated to helping each other grow. It’s a virtual cornucopia of new leads and opportunities. It is the place to network, prospect and close business. I have worked with clients in the Airpark for five years and look forward to many more.”

— Susie Timm, President, UMB Bank

“Choosing to locate in the Scottsdale Airpark area was a given to me considering I have lived and worked in the community for 20 years.

The combination of the expansion of north Scottsdale, the Loop 101 and the Scottsdale airport is the perfect setting for success in the Airpark.”

— Jan Wehrle, Colonial Life

“Scottsdale Airport is one of the busiest single runway, general aviation facilities in the country. It is also the epicenter to more than 30 national and regional corporations, creating over 42,000 jobs and still growing.

We’ve succeeded in designing one of the most successful airparks in the country emulated by many other cities across the nation.”

— Kim Hanna, Assistant Aviation Director, Scottsdale Airport

“When we decided to expand our operations into Scottsdale, we looked immediately at the Scottsdale Airpark. The community has a rich tradition of being a business incubator and we wanted to be part of that growth. We believe we made the right decision.”

— William “Bill” Chester, Manager, Comerica Bank

www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | mArcH / April

9

REGISTER: www.events.scottsdalechamber.com INFO: 480.355.2700

eVentsCALeNDAr Business After HOurs

signAture eVents AIRPARk TRAdEShOW Thurs., April 23 3-7 p.m.

Monterra at Westworld Meet your Airpark neighbors for food, fun and business development!

BuSINESS VOluNTEER NTEER AWAR AWARdS & ShOP SCOTTSdAlE SIlENT AuCTION Thursday, May 7 Help us celebrate our incredible volunteers who go above and beyond.

netwOrking - cHAmpiOns BreAkfAst WoRd of MouTH MARkeTInG beGInS HeRe! Held on the first and third Thursday of the month. free for members, guests $20. Purchase a 4-minute commercial or tabletop display for extra exposure. Sponsored by LunaDisc Entertainment, catered by Café Carumba. Advanced registration requested.

Thurs., March 5 30-SECONd ClAIM TO FAME F give your best 30-second commercial in front of 100+ businesses.

Scottsdale fashion Square Mall (food Court – Scottsdale & Camelback roads) 7:15-9 a.m.

Thurs., March 19 SCAVENGER huNT find your perfect client!

Sam’s Club 15255 n. northsight blvd.

7:15-9 a.m.

Thurs., April 2 30-SECONd d Cl ClAIM TO FAME F give your best 30-second commercial in front of 100+ businesses.

Scottsdale fashion Square Mall (food Court – Scottsdale & Camelback roads) 7:15-9 a.m.

Thurs., April 16 SPEEd NETWORkING it’s like speed dating for businesses. xona Resort Suites 7677 E. Princess blvd.

7:15-9 a.m.

netwOrking - yOung prOfessiOnAls GeT PHoenIx: THe PLACe foR R YounG PRofeSSIonALS.

if you are between the ages of 25 and 40, this is where you want to be for networking and professional development. fREE for gET members. for more info visit www.getphoenix.org

Thur., March 19 GET PhOENIx hAPPy hAPP hOuR Saddle Ranch Chop House 4321 n. Scottsdale Road 5:30-7:30 p.m.

Thurs., April 23 GET 1 yEAR ANNIVERSARy! NNIVERSAR in partnership with Latina future Magazine.

Location: TbD 5:30-7:30pm

The best social networking in Scottsdale! At our business After hours monthly mixers, you can network with 250+ business professionals in a relaxed social setting at unique and exciting venues throughout Scottsdale. Members free; guests, $20. Sponsored

by LunaDisc Entertainment and Scottsdale.com. Advance registration strongly encouraged.

Wed., March 25 JOINT OINT MIxER WITh APRO The Scottsdale Chamber and APRO are teaming up to bring you the best in Scottsdale networking.

Mondrian 7353 E. indian School Road 5-7 p.m.

inspire luncHeOns - cOnnecting wOmen fOr success Wed., March 18 NONA lEE general Council, Arizona Diamondbacks Scottsdale Resort and Conference Center 7700 E. McCormick Pkwy.

11:30 a.m. - 1:15 p.m.

Sponsored by Scottsdale Medi Weight Loss Clinics

Wed., April 15 kIM POST VP of Operations, Scottsdale Healthcare Tommy bahama Café, 15205 n. Kierland blvd.

11:30 a.m. - 1:15 p.m.

Sponsored by Scottsdale Medi Weight Loss Clinics

Learn more: Kristi Hall, khall@scottsdalechamber.com or 480.949.6288 Presented by: in partnership with Phoenix Woman Magazine and business of baskets, LLC

AirpArk fIRST fRIdAY dAY AIRPARk bReAkfAST dAY kfAST: kfAST AST: Presented by our Airpark Committee on the first friday of each month, this event promises airpark businesses access to opportunities, connections and insights to help you make informed decisions and get involved in the community.

Topics range from development to transit to the impact of special events and legislation. Members $15 ($20 day of event), guests $25 ($30 day of event). Advance registration required. Presented in partnership with the Scottsdale Airpark News.

fri., March 6 PR, MARkETING ANd SOCIAl MEdIA: STRATEGIES TO GET AhEAd Sassi 10455 E. Pinnacle Peak Pkwy.

7:15-9 a.m.

fri., April 3 NOW lENdING: FINANCING OPTIONS IN TOdAy’ A S ECONOMy Ay’ grayhawk golf Club 8620 E. Thompson Peak Pkwy.

7:15-9 a.m.

Thurs., April 30 lOS TRES AMIGOS 3 Chambers. unlimited opportunity. Join the Scottsdale, Phoenix and Tempe Chambers for networking.

City north 5-7 p.m.

All events subject to change.

Please check Web site for upto-date information regarding Chamber events.

FOR INFO ON ThESE EVENTS VISIT: events.scottsdalechamber.com or call: 480.355.2700

educAtiOn kno edGe IS PoW knoWL o eR: Successful business people share a common thread — a commitment to learning. Our educational programs are designed to give you a hands-on experience with oW real-life examples for tools, training and success. free for members (unless noted); advance registration required.

1st Wednesday of each month MEMBER EMBER ORIENTATIONS Scottsdale Area Chamber of Commerce 4725 n. Scottsdale Road #210 7:30-9 a.m.

10

mArcH / April | SCOTTSDALE@WORK | 2009

Wed., March 25 uNlOC l kING ThE POWER OF PuBlICITy lOC ICIT ICITy Presented by Robin Cook, Marketing with a flair Western international university, 8860 E. Chaparral Road #120 Members $20, guests $75 7:30-10 a.m.

Presented in partnership with The Scottsdale Republic

Wed., April 22 INTERNET NTERNET AdVERTISING AdVERTISING ESSENTIAlS Western international university 8860 E. Chaparral Road #120 Members $25, guests $75 7:30-10 a.m.

Presented in partnership with The Scottsdale Republic

CHAMBER@WORK

Scottsdale’s History Hall of Fame The Past Presidents’ Council of the Scottsdale Area Chamber of Commerce will honor three individuals and one nonprofit organization at the 16th Annual Scottsdale History Hall of Fame Dinner on April 14 at the Chaparral Suites Resort and Conference Center.

Since creating this Scottsdale signature event in 1994, the Council has selected 104 Scottsdale personalities and organizations to induct into the Scottsdale History Hall of Fame.

Tim Bray of Southwest Community Resources and the 1995/96 President of the Chamber’s Board of Directors serves as chair for this year’s dinner and induction, which will honor:

Myron Deibel

Diana Smith

Marc Miller

Arabian Horse Association of Arizona

A senior banking executive in Scottsdale for more than 20 years, Deibel served on the Scottsdale City Council from 1986 to 1990, as well as leading numerous local civic organizations as president or board member. A member of the Scottsdale Charros, he was instrumental in bringing the Oakland A’s and San Francisco Giants to spring training baseball in Scottsdale. He has also been a lifelong supporter of all things Western, especially Western art.

As publisher/editor of the Scottsdale Airpark News from December 1986 to August 1997, Smith was a key figure in the development of the Scottsdale Airpark as a major employment center with a neighborhood environment. She has served on countless city and civic boards, committees and task forces, and was president of the Scottsdale Chamber of Commerce, Scottsdale Leadership, Friends of the Scottsdale Public Library and Scottsdale Prevention Institute.

A respected Scottsdale certified public accountant and financial advisor since 1980, Miller has served as president of many local civic organizations including the Sunshine Rotary where, as president and board member, he helped the club obtain funds to make the McCormick Stillman Railroad Park handicapped accessible. As a Scottsdale Charro, he helped negotiate a new, long-term agreement with the City of Scottsdale and the San Francisco Giants.

Chartered in 1955, this group has hosted the world-renowned All Arabian Horse Show in Scottsdale since 1956. The Arabian Horse Association has ensured the growth of the show, the impact of the Arabian industry and the stature of Scottsdale as an Arabian center throughout five decades. Proceeds from the 10-day show have benefitted numerous Scottsdale and Valley charities. The group received the Scottsdale Chamber’s Sterling Award for excellence in 2006.

The event begins at 5:30 p.m. at Chaparral Suites. Dinner is $60 per person with corporate and group tables available at $1,200. Reservations are required.

Proceeds benefit the Scottsdale Historical Museum. For more information, contact Leslie Nyquist at the Scottsdale Area Chamber of Commerce at 480-949-2174 or lnyquist@scottsdalechamber.com.

Did You Know? The Airpark is a commerce and industrial area surrounding the Airport and consists of privately owned businesses within approximately 2,500 acres. www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | MARCH / APRIL

11

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MARCH / APRIL | SCOTTSDALE@WORK | 2009

Business 101: iSSUeS & ANSWerS Business issues are answered by Scottsdale Chamber members and area professionals in each edition of Scottsdale@Work. To submit your issue to our participants, please contact them directly. If you are interested in becoming an Issues & Answers advisor, please contact us at info@mpgcompany.com or call 480-588-9505.

bAnkInG

buSIneSS ConSuLTAnTS

buSIneSS fInAnCInG

ISSue: Can a bank be your single source for all of your financial needs?

ISSue: i’m feeling overwhelmed by the bad economic news and challenges we’re facing in our business. how can i get back in control?

ISSue: The financial crisis has made it almost impossible to secure a bank loan, even with good credit. Where else can a business owner turn for funding to keep cash flow to continue operations?

AnSWeR: y yes. Many banks can offer deposit and loan products as well as mortgages, insurance products, payroll services, retirement plans, investment options and payment solutions. it is important to know your bank and build a relationship with a banker that understands your needs. At Central Arizona bank, we are a full service bank that offers a full array of products and services to meet your financial needs.

AnSWeR: stop listening to the news and start listening to your customers! Turn off the TV, pick up the phone and speak with your best ones. how are they being impacted? how can you help? y you might uncover opportunities to help them solve their new problems. Also, pull your team together and agree on achievable goals in the current environment. decide what needs to be done to achieve those goals and do it! hold people accountable for their commitments to executing the plan they’ve agreed on. Most importantly, hold yourself accountable for being a good leader that facilitates positive action.

Anyone can hold the helm when the sea is calm!

AnSWeR: One option many are unaware of is factoring. Factoring can provide immediate cash by advancing against invoices. Factors make funding decisions based on the credit-worthiness of your customers, while a bank makes credit decisions based on a company’s financial history, cash flow and collateral. Most importantly, funding decisions are made in days or hours, while banks can take months. If your company provides goods or services to other businesses or government agencies, factoring may be a financing option for you to explore.

Formerly Valley First Community Bank Member FdiC

Michele J Yates, Vice President, Banking Services Officer 480-348-6216 michele.yates@centralarizonabank.com www.centralarizonabank.com

Paul Silm, CEO 480-361-8487 (office) 480-285-9455 (Mobile) paul@gapviewbusinessadvisors.com www.gapviewbusinessadvisors.com

Robyn barrett, Managing Member 480-947-9340 (office) robyn@factors-southwest.com www.factors-southwest.com

eMPLoYMenT SCReenInG

HeALTHCARe

LeGAL AdVICe

ISSue: if an employee background check is done, is it necessary to obtain a signed authorization? Can i include the authorization language in my general employment application?

ISSue: What are the top reasons my company should have an on-site healthcare clinic?

ISSue: should small businesses take extra steps to protect their assets?

AnSWeR: Top reasons include measurable cost savings customized to your company’s needs; increase in employee health, morale and productivity; decrease in worker absenteeism; on-site prescriptions, lab orders and medications; quick and easy specialist referrals; free visits with no co-pay or deductible and no claims generated; healthy employees through diagnosis and treatment (i.e., diabetes, heart conditions, acute infections, asthma, etc.); savings on time, money and gas; free smoking cessation and weight loss plans to ensure success with your goals; strictly confidential, voluntary and 100 percent HIPAA compliant services.

AnSWeR: yes. y small businesses need to segregate lines of business and ensure that they are complying with the necessary company formalities, just as large businesses do. These steps include keeping company minutes, where applicable, and making sure that the business’s Web site has the appropriate terms-of-use and privacy policies, thus avoiding unnecessary exposure for your business. These important practices will help prevent liability passing from the company to you.

AnSWeR: When an employer performs a background check on an applicant (or an existing employee) through a third-party company, the employer is governed by the Fair Credit Reporting Act (FCRA). This happens even if the employer does not request a credit file. FCRA requires that a signed release be obtained and that this authorization be “separate and distinct, whose sole purpose is the background check.” y you would be violating FCRA if you only had the release included in your general application, or if you had no release at all.

Healthcare Solutions Centers, LLC If you could have known, you should have known.®

Rudy Troisi, President 602-870-7711 rudy.troisi@reliablescreening.com www.reliablescreening.com

Frances J. Ducar FNP-C, MSN Phone (602) 424-2101 Fax (602) 424-2103 www.hcsonsite.com

Shawn M. Richter, Associate (480) 383-1809 srichter@buchalter.com www.buchalter.com

DiD You Know? More than 420 aircraft based at scottsdale Airport, from single engine recreational planes to numerous corporate jets. www.scottsdalechamber.com

2009 | SCOTTSDALE@WORK | mArcH / April

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prOfileOFsuccess Paul Sim and laureen leston Co-Chairs, Chamber Airpark Advisory Committee Designed to create a sense of community and connectivity between Scottsdale Airpark businesses, the Chamber Airpark Advisory Committee fosters opportunities to increase growth, create support systems and find solutions to business challenges. As co-chairs, Leston and Sim are responsible for creating these opportunities, as well as offering support for the business community’s efforts and goals.

“We facilitate discussion and agreement on committee objectives, and work with the team to achieve those goals,” says Sim, president of gap View business Advisors, who began attending meetings shortly after joining the Chamber.

Leston, owner of Angel Errands Marketing , first became involved with the committee as a volunteer marketing member. “i researched opportunities for professional and personal growth through my Chamber membership,” she says. “Our business community is vibrant and being able to share in business connectivity is very rewarding.”

one goal you’d like to accomplish for the airpark Laureen: To execute and implement quarterly marketing campaigns for our “Meet your y neighbors” block parties.

These are a great way for businesses to expand their networks, support growth within their community and gain new business opportunities.

biggest challenge facing the airpark Paul: Ensuring that airpark businesses can survive and thrive through the challenges of the new economic realities. in the long term, ensuring we have the infrastructure necessary to sustain growth and retain our position as the second largest center of economic activity in Arizona.

Professional expertise you bring to the committee

Photo: Sergio Dabdoub

Paul: Creating a great plan, getting excellent people and helping the team execute the plan with an unrelenting focus on goals.

Laureen: branded relationship marketing.

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do you know someone who is a Profile of Success?

Scottsdale@Work is looking for professionals, who embody the Profile of Success spirit.

Make your referral to: dkuffner@scottsdalechamber.com or 480-949-2169

mArcH / April | SCOTTSDALE@WORK | 2009

QuotABLe: The Airpark is an economic powerhouse worthy of its own brand within the greater whole of scottsdale. [it] is a point of pride for this community and emblematic of our great brand of quality.

- Rick Kidder, President /CEO,Scottsdale Area Chamber of Commerce

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