Visionary leadership moves Scottsdale in the right direction
SEPT - OCT | 2010
Stars Among Us
Business Volunteer Awards: Honoring those who bring business and community together
Plus Member Spotlight Barrett-Jackson Profile of Success Steve Helm, Westcor
(Left to right) Marion Kelly, Angela Creedon, Andrew Bourne, Dale Fingersh, Laureen Leston, Virginia Korte
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Scottsdale Work
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CO M M E R C E . CO N N E C T I O N S . CO M M U N I T Y
official publication of the scottsdale area chamber of commerce
RICK MCCARTNEY, Publisher Inmedia company
Which Way Scottsdale?
Michelle Jacoby, Editorial Director Inmedia company DEBRA KUFFNER, Managing Editor SCOTTSDALE AREA CHAMBER OF COMMERCE Mike Binder, Assistant Editor SCOTTSDALE AREA CHAMBER OF COMMERCE Benjamin Little, Graphic Designer Inmedia company louise ferrari, operations manager Inmedia company Ann Boeding, Kathlene Kuykindoll, Cami Shore account executives | Inmedia company Kerri Metcalf, Customer Service Inmedia company SERGIO Dabdoub, Photography
Rick Kidder, President & CEO rkidder@scottsdalechamber.com Debra Kuffner Chief Operating Officer dkuffner@scottsdalechamber.com Cindi Eberhardt Vice President ceberhardt@scottsdalechamber.com 4725 N. Scottsdale Road, Suite 210 Scottsdale, AZ 85251 Ph 480.355.2700 fax 480.355.2710 www.scottsdalechamber.com
Scottsdale has always been blessed with visionary business leaders—from Paul Galvin, who saw potential for Motorola in what is now southern Scottsdale; to Brad Casper, CEO of Henkel, who fights tirelessly on behalf of Scottsdale’s children through his support for education. Vision comes easily to those who have it and forever eludes those who are challenged seeing past the here and now. Vision is about imagining the possibilities and embracing change, not just because it is inevitable, but because change must be focused and directed if the entire community is to benefit. Vision is also about collective wisdom, the capturing of ideas from a vast array of sources in order to arrive at an integrated whole. In 2003, “Which Way Scottsdale?” embodied collective wisdom. Funded by business leaders and executed by the Morrison Institute for Public Policy at ASU, the report was a landmark for Scottsdale. Still debated and discussed today, “Which Way Scottsdale?” helped change the dialogue in our city and pointed out to all of us the challenges that lay at our feet. The report resides on our website today because it is as relevant now as it was when written. The time has come for the dialogue to continue and once again. With the help of the Morrison Institute, the Chamber is embarking on a new community discussion called “Next Steps Scottsdale,” building on the critical issues brought forth in 2003 and taking the discussion to new levels. The first phase of Next Steps Scottsdale will be a community symposium on Sept. 15 to begin the process of addressing the future of our city. There has never been a better time than now to begin to address the future. We need you to be a part of the discussion by participating in this important symposium and voicing your vision for the future of Scottsdale. Please join us!.
Board of Directors Executive Committee Public Policy Advisory Council Bill Heckman Heckman Marketing Associates
Board Chair Kurt Zitzer Meagher & Geer, PLLP Vice Chair Eric Larson AVB Development Partners Immediate Past Chair Karen Wittmer-Jekel
Member Value Advisory Council Steve Helm Westcor / Scottsdale Fashion Square
Treasurer Mark Eberle Henry & Horne, LLP
AT LARGE MEMBERS Jennifer Bongiovanni Karas, Green Ideas, Inc.
Economic Development Advisory Council Bryce Lloyd FirstBank of Arizona
Kurt Brueckner, Titus, Brueckner, Levine & Johnson, PC Judy Egan, JRE Enterprises, LLC
Emerging Issues Angela Creedon ASU Public Affairs
Dale Fingersh, The Right Direction
Scottsdale Partnership Melinda Gulick DMB Associates
Rick Kidder, Scottsdale Area Chamber of Commerce
Published by
6360 E. thomas rd. Suite #210 scottsdale, AZ 85251 Phone (480) 588-9505 Fax (480) 584-3751 info@inmediacompany.com • InMediaCompany.com © Copyright 2010. All Rights Reserved.
www.scottsdalechamber.com
Rick Kidder, President/CEO
Next Steps Scottsdale
Building an Action Plan for Economic Growth Doubletree Paradise Valley Resort Wed., Sept. 15 7 a.m. to 1:30 p.m
Great places reinvent themselves. Great places reflect a set of core principles derived from the community itself. Great places address their immediate challenges in light of the greater goal. Scottsdale must not just be great now, but rather must be great in perpetuity. Mediocrity is unacceptable. Join us as we discuss and develop new solutions for the economic development advancement of Scottsdale and the region. Engage with our community leaders in a setting that encourages bold thinking and strategic action. For sponsorship info, contact Cindi Eberhardt at ceberhardt@ scottsdalechamber.com or call 480-949-6282. For more information and to register, visit scottsdalechamber.com/nextsteps.
You can help us prevent waste by passing this publication on to a friend or business colleague and recycling it when you’re through. Please email dkuffner@scottsdalechamber.com to change the contact name or remove yourself from the mailing list. Thank you. 2010 | SCOTTSDALE@WORK | SEPT/OCT
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Scottsdale at Work Magazine is published bi-monthly by InMedia Company. The publication is distributed to membership and made available to prospective members throughout the Greater Scottsdale area. We appreciate your editorial submissions and news for review by our editorial department by emailing editor@scottsdalechamber.com. To subscribe to Scottsdale at Work, please send check or money order for $16.00 to InMedia Company, 6360 E. Thomas Rd., Scottdale, AZ 85251 or call (480) 588-9505
Stars Among Us
SEPT - OCT | 2010 | issue 18
contents Features
©Copyright 2010, InMedia Company. All rights reserved. InMedia Company and the Scottsdale Area Chamber of Commerce reserve the right to refuse certain advertising and are not liable for advertiser’s claims and/or errors. The opinions expressed herein are exclusively those of the writers and do not necessarily reflect the position of the Publisher or the Chamber.
Member Communiqué MC - 1 Member Spotlight Barrett-Jackson
7 Stars Among Us
Meet the 2010 Business Volunteer Award honorees Visionary leadership plays a key role in Scottsdale’s success
MC-1
Departments 5 Member News
News, updates and announcements
Photo: Sergio Dabdoub
17 In Focus Business Volunteer Awards Bus Tour 22 Profile of Success S teve Helm, Westcor Connect: Scottsdale@Work is for you, and about you. What stories do you want to read? What business tips or resources would help you?. E-mail your story ideas to Debra Kuffner at dkuffner@scottsdalechamber.com.
Save the Date
25th Anniversary Sterling Awards
Red Carpet Fall Tradeshow
Recognizing Excellence, Innovation and Community Stewardship Scottsdale Resort and Conference Center
Scottsdale Resort and Conference Center
Tues., Nov. 16 • Noon to 2 p.m. With a rigorous application, judging and selection process, the prestigious Sterling Award is one of the most coveted business awards in the Valley. As the Chamber’s marquee event, the Sterling Awards program embodies the spirit of our organization by celebrating the people and companies that make our community a great place to live, work and play. We hope you will join us for a magical event! For sponsorship info, contact Tina Miller at tmiller@scottsdalechamber.com or call 480-949-6283. Visit scottsdalechamber.com/sterling for more information.
Tues., Nov. 16 • 2 to 6 p.m. It’s showtime at the Scottsdale Area Chamber of Commerce and we’re rolling out the red carpet to celebrate and promote our local business community! Immediately following our 25th Annual Sterling Awards Celebration, our premier B2B fall tradeshow is your opportunity to make connections, build relationships and create buzz about your product! Help us celebrate our Sterling theme by dressing up and decorating your booth in our upscale red, silver and black theme. Be a part of this high-energy event and get face-to-face with Scottsdale’s business community. Reserve your booth today! Visit www.scottsdalechamber.com/tradeshow for more info.
QUOTABLE: “Management is doing things right; leadership is doing the right things.”
- Peter F. Drucker 4
SEPT/OCT | SCOTTSDALE@WORK | 2010
Sergio Dabdoub
15 Mediocrity or Greatness?
MC - 2 New Members MC - 3 Returning Members MC - 4 Events Calendar
membernews Chamber Hires New Team Member!
SCC Business Institute Offers Classes
We are pleased to announce the addition of Katie Gordon-Wheat to our sales team! Katie’s primary focus will be to develop new business and help Chamber members get connected. Katie brings to the Chamber more than 10 years of experience in business development within the engineering consulting industry. Prior to that, she worked in the staffing industry for eight years in sales/account management. Born and raised in Phoenix, Katie says she loves Arizona. She is passionate about animals and supports the Arizona Animal Welfare League, Arizona Humane Society and various no-kill shelters throughout Arizona. She also supports the Phoenix Rescue Mission. Katie and her husband live in Phoenix with a house full of “four-legged kids.” When they get some time away, they enjoy surfing, particularly in the Huntington Beach area. Please join us in welcoming Katie to the Scottsdale Area Chamber family!
Specializing in accelerated, accredited learning for adults, the Business Institute now offers short-term classes online and at its Scottsdale Airpark campus. Classes start regularly throughout the semester, giving students maximum flexibility. For more information, contact Michelle Rose at 480-4256910 or visit sccbi.com.
R&R Partners Wins “Best of the Capitol” Awards Arizona Capitol Times readers have named R&R Partners best public relations firm in the annual “Best of the Capitol” awards. The firm was also recognized for “Best Coordinated Campaign” for its work with the March of Dimes to save its program that screens Arizona newborns for congenital and metabolic disorders. The Arizona Capitol Times awards “are a reflection of where the Capitol community spends its money and who it listens to and learns from,” says editor Josh Coddington. R&R Partners managing director Matt Silverman and government relations director Jim Norton accepted the awards at the “Best of the Capitol” cocktail party and awards presentation held at Bentley Projects on June 15. “We get out of bed every morning energized by the challenge of helping our clients solve their problems,” says Silverman. “To be recognized for doing a good job at it is a thrill. We are honored to be among such a great group of professionals.” More than 1,000 poll responders voted on their favorites in 42 categories in this year’s “Best of the Capitol” awards. Visit www.rrpartners.com to learn more.
www.scottsdalechamber.com
Around the World in Five Days Enjoy some of the best international cinema that Arizona has to offer at the 10th Annual Scottsdale International Film Festival. The event begins on Friday, Oct. 1 and runs through Tues., Oct. 5, 2010 at Harkins Camelview 5. Learn more at scottsdalefilmfestival.com.
Media 88 Named Spectrum Award Top Finalist Media88 was recently named a Spectrum Award top finalist in nonprofit website design by the American Marketing Association – Phoenix Chapter for its work designing the Ballet Arizona website. An Arizona-based interactive agency and webbased application service provider, the company has successfully helped business and nonprofits improve marketing effectiveness and process efficiency by its online marketing strategies and web solutions, including its proprietary Content Management System, E-Marketing System and Online Event Registration and Management System. Media88’s client list includes the Phoenix Boys Choir, Actors Theater of Phoenix, Herberger Theater Center, Sedona Arts Center and the Scottsdale Chamber of Commerce. Visit media88.com for more information.
7th Annual Uncorked & Unplugged Sunday, October 17 Plan now to attend one of the Valley’s premier taste events! Uncorked & Unplugged offers a variety of gourmet foods, three stages of live entertainment, and the opportunity to sample premium wines and spirits from Diageo Chateau & Estate portfolio, as well as domestic and imported beers. All event proceeds benefit the Boys & Girls Clubs of Greater Scottsdale. Uncorked & Unplugged will be held Oct. 17 at Desert Ridge Marketplace. The main event is from 6 to 9 p.m., while the post-party runs from 9 p.m. to midnight. Visit uncorkedandunplugged.org for more details.
2010 | SCOTTSDALE@WORK | SEPT/OCT
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6 02 . 6 31. 26 0 0 | E n e s p a ñ o l 6 02 . 6 31. 2 3 02 | G e t a Q u o t e 1. 8 8 8 .70 6 . 4 070 | w w w. s c fa z . c o m scottsdale@work 08 2010.indd 1
8/6/2010 1:29:19 PM
Join Us For Uncorked & Unplugged! Sunday, October 17, 2010 at Desert Ridge Marketplace 6pm - 9pm: Main Event & Executive Club 9pm - Midnight: Post Party in the Executive Club
Benefiting
THE POWER OF POTENTIAL
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Now in its seventh year, Uncorked & Unplugged is a casual yet sophisticated evening under the stars and features the best in gourmet foods, fine wine and spirits, and exciting live entertainment.
For more info or to purchase tickets, visit www.uncorkedandunplugged.org/chamber or call 480.344.5681 today.
Advertising Design By Graphique Communications Design®
chamberfeature
Stars Among Us
Business Volunteer Award honorees shine a light on the power of bringing business and community together In recognition of those who encourage and instill the spirit of volunteerism into their business philosophy, the Scottsdale Area Chamber of Commerce hosts the Business Volunteer Awards, a program dedicated to acknowledging business leaders who go above and beyond to improve the lives of others and create a stronger community.
Story | Michelle Jacoby Photography | Sergio Dabdoub
www.scottsdalechamber.com
2010 | SCOTTSDALE@WORK | SEPT/OCT
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chamberfeature Legacy Award*
Hometown: Scottsdale
Virginia Korte
Profession: Community advocate
President/CEO Scottsdale Training and Rehabilitation Services (STARS)
Real life heroes: I enjoy stories of ordinary people who do the best with what they have. I also admire those who touch the lives of others, altering their lives for the better in ways they don’t even know about or understand…like my dad. He’s been gone since 1998 and I still hear stories of how he had an impact on others’ lives. Latest accomplishment: As president and CEO of STARS, I facilitated a formal partnership and collaboration between the organization and the Scottsdale Unified School District. This collaboration has the potential to benefit special needs children and adults for many years to come. Greatest achievement: I hope it hasn’t happened yet! Why I do what I do: Life is much more fulfilling when I reach outside of myself. Favorite quote: My dad’s: “The speed of the boss is the speed of the gang.” Motto I live by: Angeles Arrien’s Four-Fold Way: “Show up for life; pay attention to what has heart and meaning; speak the truth, without blame or judgment; be open to outcome, not attached to outcome.” *The Legacy Awards honors a Chamber member who has risen above the call of duty over a significant number of years, contributing not only to the Chamber, but also to the
Virginia’s Cause Virgina’s cause, simply put, is building community. Her involvement began in the early 1980s, when her neighborhood struggled to prevent the encroachment of a large commercial development. Since then, her work with nonprofit and charitable organizations has run the gamut, from education, to economic development, to preserving natural resources. Throughout her career, Virginia has been instrumental in such organizations as the Maricopa Community Colleges Foundation, Planned Parenthood AZ, and the Scottsdale Chamber of Commerce, among many others. She has served on the Governor’s Growing Smarter Advisory Council, Heritage Fund Council for the Arizona Game & Fish Department and the Arizona Town Hall. Throughout the years, however, the most important cause she’s been involved with is the preservation of open space. She was the executive director for the Center for Native and Urban Wildlife and is a past president of the McDowell Sonoran Preserve Commission. “I have a deep seated belief that preservation, for all communities and all natural environments, is the most important vision for our future.”
community at large.
Chairman’s Award* Dale Fingersh President The Right Direction
Hometown: Denver, Colo. Profession: Retired import business executive, avid traveler, wine connoisseur Real life hero(es): My son, Adam, whose achievements and successes epitomize infusing lifelong lessons into one’s day-to-day life. Adam is the type of person who doesn’t go to sleep at night with a sigh of relief, but rather excitement for what tomorrow brings. At 34, he is a vicepresident for Experian Corp. and, in my eyes, has accomplished more at his age than a lot of retirees do in a lifetime. He is a wonderful husband, father and son. It is an honor to have him as my hero. Latest accomplishment: Receiving the Chairman’s Award. To be honored with Karen Whitmer, the Chairman of the Board, simply doesn’t get any better. I was en-route to London when the award was announced, and Karen and Rick Kidder were kind enough to track me down and play a recording of the announcement. This brought tears to my eyes. I continue to enjoy the flavor of this award, as well as my past awards. Greatest achievement: Before moving to Scottsdale, I enjoyed ongoing successful business endeavors that resulted in being named “Man of the Year” two years in a row. This allowed me to travel to Europe and meet with the most prestigious wine makers of the world. After moving to Scottsdale, being involved in the programs and committees of the Scottsdale Area Chamber and being awarded the esteemed Segner and the Legacy awards. *The Chairman’s Award is a special designation bestowed at the discretion of the Board Chair to the one individual who has contributed most to a successful year.
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Dale’s Cause When Dale moved to Scottsdale from Denver in 1998, he didn’t waste any time getting acquainted with the community and becoming involved with various organizations, including the Scottsdale Chamber of Commerce. “When I moved here, I brought with me a strong connection to community service,” he says. “The Chamber has been a milestone for me because it allowed me to understand the spirit of the business and social community that I chose to live in.” According to Dale, the appeal, the cache of the Chamber gives its members the opportunity of involvement. “I took advantage of this membership ‘perk’ and became involved.” That may be an understatement. In the more than 10 years that Dale has been involved with the Chamber, he’s been on 16 committees and served as chair of three. He says he takes his commitment as a member of the Board of Directors and Executive Committee of the Board of Directors very seriously. This such come as no surprise, however, to those who know him and where he comes from. “I grew up in a home where community service was emphasized and found that it was a way of giving back. I learned that this was what established your individual personal identity,” Dale says.
chamberfeature Segner Award*
Hometown: Snowflake, Ariz.
Angela Creedon
Profession: Public affairs
Executive Director ASU Public Affairs
Real life heroes: My mom and dad. My mom is a strong Christian with a great sense of humor, while my father is one of the most intelligent and caring men I know. My parents raised me with tremendous values and for that, I am very grateful. Latest accomplishment: I am deeply honored to be recognized by the Scottsdale Chamber with the Segner Award. It is humbling to be recognized by such a great organization and I am pleased they recognized the work I did on behalf of the community and APS. I changed careers after 23 years and, while I value my time there, I’m ready to take on a new chapter in my career. Greatest achievement: My family. I have the kindest and most supportive husband, who I’ve been married to for 21 years. We have two fabulous boys, Josh and Jake, who have grown into terrific young men who laugh often and have a zest for life. Why I do what I do: I am very passionate about my love for Arizona and the communities I support in my position at ASU. I believe in building strong relationships and my role in Public Affairs allows me to work within the communities and support their efforts in building stronger and sustainable places to live. *Named after the Chamber’s first board chairman Wesley Segner, the Segner Award honors those who have followed in his legacy of leadership, community stewardship and
Angela’s Cause When it comes to bringing local businesses and the community together, no one does it better than Angela. As a community development manager for APS, she was responsible for building and fostering relationships between the utilities company and Valley communities to create strong and healthy environments for its residents. Angela is now using that experience and knowhow in her new position as Executive Director of ASU Public Affairs, where she is responsible for ensuring that the university is engaged throughout the Valley and growing and developing its presence in the community. Angela’s dedication to business and community is most evident in her work with the Scottsdale Chamber and the East Valley Partnership. An ardent supporter of strong leadership, she believes public policy focused on business development will allow Arizona to diversify its economy through the creation of jobs, which, in turn, will help to build a sustainable economic future. “We have a number of issues facing our state and these organizations have a progressive view on the solutions. They not only look at the problem, but they take a pro-active approach to problem solving,” she says. “I look forward to continuing my work with them for many years to come.”
active contributions to the success of the Chamber.
Segner Award*
Hometown: Indianapolis, Ind.
Marion Kelly
Profession: Healthcare administration
Director, Office of Community & Business Relations Mayo Clinic
Real life hero: My father, Donald Kelly, Sr. Latest accomplishment: Becoming a member of the AfricanAmerican Leadership Breast Cancer Roundtable, a meeting of African-American leaders in Arizona coming together to help with breast cancer awareness, education and healthcare disparities as they relate to African-Americans. Greatest achievement: Fatherhood—nurturing and raising three children who are on track with their specific educational and career goals. Why I do what I do: My job is different every single day. Whether I’m serving on the Scottsdale Chamber Board, or feeding the less fortunate at St. Vincent de Paul, or singing at a civic event, I enjoy every facet of my job. Favorite quote: My grandfather used to say to me, “Never let them see you sweat.” Motto I live by: Try to make someone’s day GREAT! *Named after the Chamber’s first board chairman Wesley Segner, the Segner Award honors those who have followed in his legacy of leadership, community stewardship and active contributions to the success of the Chamber.
www.scottsdalechamber.com
Marion’s Cause A leader in both the healthcare and social services realms, Marion names two causes he feels very strongly about: the Diversity Leadership Alliance and the Society of St. Vincent de Paul. “Both very different organizations that have the same impact on changing lives for the better,” he says. Dedicated to building a community in which every individual is equally respected and empowered, the Diversity Leadership Alliance hosts free monthly workshops geared towards targeted audiences that help build diversity and inclusion awareness. “Every aspect of the community participates in these workshops. The organization’s work is accomplished through corporate employee volunteerism,” says Marion, who is in currently in the planning stages of the 9th Annual DLA Conference, being held Oct. 19 at the Sheraton Phoenix Downtown. Marion is also actively involved with the Society of St. Vincent de Paul, an organization he says he has served both with sweat by mopping floors in the dinner hall and with planning skills by serving on the Annual Breakfast Planning Committee.
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chamberfeature Rising Star Award* Andrew Bourne CEO WayPoint Technologies
Hometown: Boulder, Colo. Profession: CEO and thought leader Real life heroes: People who do the right thing when no one is looking. Latest accomplishment: Being honored with this award from the Scottsdale Chamber! I’m also proud of growing another successful company—WayPoint Technologies—from the ground up. Greatest achievement: In my professional life, starting my first company, ITIC Inc., in the basement of my home in 1995 and selling it to a Fortune 500 firm five years later. In my personal life, my family. Why I do what I do: I enjoy chaos. Favorite quote: “We are not here for a long time; we are here for a good time.” – Bob Parsons Motto I live by: Today is a gift. *The Rising Star Award recognizes the accomplishments of promising new leaders whose volunteer spirit contributes to the success of the Chamber and the community.
Andrew’s Cause
Volunteer of the Year* Laureen Leston
Business Awareness Resource Executive, Scottsdale Airpark
Hometown: Sterling Heights, Mich. Profession: Business relationship facilitator Real life heroes: Joyce and Don Henry, James Leston and Michelangelo Latest accomplishment: Successfully creating opportunities for business owners to connect, share business and build relationships. Greatest achievement: Landing on my feet—in business, life and skydiving! Why I do what I do: Passion. Passion creates success, happiness and opportunities. Favorite quotes: “Laugh, love and live.” “Life’s a beautiful thing.” “This too shall pass.” Motto I live by: My glass is always half full and bubbling with opportunities. *The Volunteer of the Year Award recognizes an outstanding volunteer for his/her dedication, commitment and service to the Chamber.
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The consummate entrepreneur, Andrew has a head for business since earning a double major in finance and accounting from the University of Colorado, followed by a stint in the Peace Corps where he helped transform a small farm into a building block factory to meet the needs of the housing market in Costa Rica. That business acumen continued as he went on to start four profitable technology companies, including WayPoint Technologies, his latest venture that focuses on web technology. With such a passion for business, it’s no surprise that Andrew’s cause is the Scottsdale Chamber of Commerce and the Scottsdale Airpark. “I’ve been involved with the Chamber for four years as a volunteer, board member and current chair of the Airpark committee,” he says. “The Airpark is the second largest economic center in Arizona. Even so, the potential for this area is so much more.” A frequent public speaker, Andrew says he enjoys the interaction and teaching potential that comes with sharing your knowledge and experience with the business community. “It’s important to give back to the community in which you live so that it remains vibrant and enjoyable for the next generation,” he says.
Laureen’s Cause At a young age, Laureen learned that causes and nonprofits were inclusive of family, children, adults, businesses and social groups. “Growing up, my family was always there to help or assist family members who were sickly or wheelchair bound,” she says. “We cared for their needs and ensured they were safe. Whether it was making lunch or going for a walk, we were there.” Having been introduced to giving at a young age, Laureen says it was an easy transition into adulthood. “My involvement with the Scottsdale Lions Club and the Ambassador’s Give It Forward program with the Scottsdale Chamber offers many levels of fulfillment, not only for me personally, but for those receiving the benefits. Seeing the smiles and hearing the heart-felt ‘thanks’ is what giving is all about.” Laureen encourages others to become involved, particularly with the groups that are near and dear to her heart. “If you haven’t attended a Lions meeting or participated in the Give It Forward program, give us a try. We create opportunities within the community and assist in the growth of others,” she says. “My goal is to continually grow the community, one smile at a time.”
MEMBER COMMUNIQUE´
memberSpotlight
By Michelle Jacoby
www.scottsdalechamber.com
Connect: Barrett-Jackson 480-663-6255 barrett-jackson.com
Our inventory has gotten tighter. A lot of the great cars are sitting in collection and not for sale. We are seeing a lot of new customers coming in, though. As for prices, in some of the areas, prices are down and some up. Everything goes in cycles and I’ve seen it happen for years in everything from classics and ’50s cars to muscle and modified cars. Cars aren’t going like they were in 2007—that was some crazy money. But we are getting the far market value and as the economy gets stronger, we’ll see the big cars come out again.
How is Barrett-Jackson involved with the Scottsdale community? Why is it important to forge ties with the community and local business? The auction actually started as a charity fundraiser in the ’60s called the “Fiesta de los Auto Elegance.” It was held at the Scottsdale ballpark and helped raise funds for the library and community arts center. Since then, we’ve maintained our focus on the community, primarily groups and nonprofits that support children and veterans, including ChildHelp and the Wounded Warrior Project. In 2001, we established the Barrett-Jackson Cancer Research Fund at TGen in memory of my father and brother, Russ and Brian Jackson. Our pledge is to raise to $1 million dollars for cancer research and therapies.
JOIN NOW! Call us at 480-355-2700 or visit us on the Web at www.scottsdalechamber.com. www.scottsdalechamber.com
2010 | SCOTTSDALE@WORK | SEPT/OCT
N ew & Retu r nin g M embe r s
Led by chairman and CEO Craig Jackson, the company has a rich history that all began with Nellie and Russ Jackson, Michigan natives who had an affinity for classic cars. The couple moved to Scottsdale in 1960 and soon became active in the Classic Car Club of America. That same year, they met fellow car enthusiast Tom Barrett and, in 1968, the trio joined forces to launch the “Fiesta de los Auto Elegance” car show to raise funds for local charities, including the Scottsdale Library and a community art center. Over the years, the car show
Has the collector car market been affected by the economy? What has the company done to adjust to such conditions?
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A name undeniably synonymous with Scottsdale, Barrett-Jackson has been—and continues to be—a timehonored tradition in this city that has hosted it for 40 years.
Scottsdale @ Work spoke with Barrett-Jackson chairman and CEO Craig Jackson about the ins and outs of running one of the world’s most prominent collector car auctions.
E v ents C alenda r
Craig Jackson, Chairman and CEO, Barrett-Jackson
evolved and, in 1971, it became the Barrett-Jackson collector car auction. Four decades later, Barrett-Jackson is now run by Nellie and Russ’s son Craig, who had worked actively within the company and at the auction most of his life. He assumed the reins in 1997 and since then, has grown the organization exponentially. “For years, we had been known as an auction selling pre-war classics. When I took over, I asked our clients what type of cars they wanted and started changing the mix of cars to make it more inclusive,” says Jackson, who also became savvy to the power of electronic media. Complete with a presence on Facebook and Twitter, as well as iPhone and Droid apps, the company is reaching out to car enthusiasts all over the world. “I cut the deal with Speed Vision (Speed Channel) and I started offering live phone and online bidding,” he says. “By reaching out with electronic media and the Internet, we created a whole new way of showcasing the auction to people who normally wouldn’t have known it existed.” As for sales, in 2005, Barrett-Jackson began offering every vehicle at “no reserve,” meaning every vehicle was sold to the highest bidder. The result? Groundbreaking sales that reached its peak in 2007 with $112 million in Scottsdale sales alone. Add to that auctions in different markets and you’ve got a recipe for growth and success. “We brought Barrett-Jackson to Palm Beach, Fla., in 2003, followed by Las Vegas in 2008 and, most recently, Orange County, which launched in June,” Jackson says. But when it comes to the most popular and most anticipated, Scottsdale is at the top. “Scottsdale is still the biggest auction and is essentially the blueprint for other markets we’ve expanded to,” Jackson says. “I look at the same attributes Scottsdale has when we look for other venues: shopping, golf, dining and lifestyle elements. Scottsdale truly is a destination for our clients.”
Organizational Assets
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Photo: Sergio Dabdoub
Barrett-Jackson
membe r spotli g h t
SEPT/OCT | SCOTTSDALE@WORK | 2010
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NEWMEMBErs membe r spotli g h t | E v ents C alenda r | N ew & Retu r nin g M embe r s MC-2
Advantage Financial Planning/Services AXA Advisors LLC Erik Pedersen 14851 N. Scottsdale Road #103 Scottsdale, AZ 85254-2714 480-444-3749 axa-advisors.com Retirement planning, Educational planning and Estate planning
Classic Automobile Dealers Airpark Dodge/Chrysler/Jeep Stephen Gallo 7801 E. Frank Lloyd Wright Scottsdale, AZ 85260-1002 480-556-7400 airparkdodgechryslerjeep.com Airpark Dodge/Chrysler/Jeep’s mission is to create a positive and supportive environment that promotes customer satisfaction and a long-term competitive edge. Banks National Bank of Arizona Henry Shweiri 7375 E. Doubletree Ranch Road Scottsdale, AZ 85258-2034 480-998-7373 nationalbankofarizona.com The state’s fourth largest bank with 75 offices. Ranked No. 1 bank by “Ranking Arizona: The Best of Arizona Business.” Superior customer service and commitment to servicing businesses and individuals.
Please welcome the following new Chamber members who joined us in April and May 2010. Financial Planning/Services
Weight Control
Health Services & Home Health
Watermark Wealth Strategies LLC James Bruce 8377 E. Hartford Drive #110 Scottsdale, AZ 85255-5686 480-969-1717 watermarkwealth.com
Slim & Fit Chris Lombardo 15475 N. Greenway Hayden Loop #B-17 Scottsdale, AZ 85260-1617 480-607-7546 slimandfitaz.com In the business of changing lives one body at a time through education, portion control, nutrition and fitness, all while supporting clients in developing healthy habits.
Gemini Healthcare LLC Elizabeth Rose 14301 N. 87th St. #218 Scottsdale, AZ 85260-3690 480-948-1847 Offers the very best compassionate home care services for the adult/elderly that are quality managed and cost effective. Skilled home health services include nursing, physical therapy and home health aide.
Furnishings – Home Aaron’s Inc. Richard Mendoza 7214 E. Thomas Road Scottsdale, AZ 85251-7214 480-946-0171 aaronsinc.com A sales and lease company. Everyone is pre-approved, never a credit check. You can own in as little as 12 months. Guaranteed lowest price! Grocery Stores Oakville Grocery Co. Shannan Metcalf 15015 N. Scottsdale Road #D-100 Scottsdale, AZ 85254-2289 480-596-8200 Human Resources Management Right Management Mary Ann Luciano 2400 E. Arizona Biltmore Circle #2250 Phoenix, AZ 85016-2198 602-508-4580 right.com Right Management is the talent and career management expert within Manpower, the global leader in employment services.
Basic Attorneys-At-Law Bauman Loewe Witt & Maxwell PLLC Julie Skelton 8765 E. Bell Road #204 Scottsdale, AZ 85260-1321 480-502-4664 blwlawfirm.com A Scottsdale law firm with branch offices in Reno and Las Vegas, Nevada. Areas of practice include Large Property Subrogation, Fire Litigation, Insurance Defense, Construction Defects and Professional Liability. Business Services Arizona Center for the Blind Diane M. Larned 302 S. 28th St. Phoenix, AZ 85034-2623 602-258-2840 azcenterfortheblind.com Specializes in certified destruction of all types of confidential documents and material. We also offer customized recycling programs. Environmental Services
Communications Security & Alarm Systems Professional Technology Solutions Doug Greenwald 15955 N. Dial Blvd. #4 Scottsdale, AZ 85260-1636 602-697-2966 protechsolutionsaz.com Financial Planning/Services Taylor Wealth Management LLC Andrea Flores 17797 N. Perimeter Drive #D-101 Scottsdale, AZ 85255-5455 480-473-1703 taylorwealthmgt.com A comprehensive financial services firm committed to helping you improve your long-term financial success with personalized solutions and superlative service.
SEPT/OCT | SCOTTSDALE@WORK | 2010
ADT Security Service Inc. Adam Mick 3011 S. 52nd St. #115 Tempe, AZ 85282-3209 480-731-9889 With more than 120 years of experience and proven performance, ADT Security Services is the “sign of security” to thousands of satisfied customers throughout the world.
HMP Sustainability Solutions LLC Pooja Singh 10229 N. 92nd #I-103 Scottsdale, AZ 85258-4562 510-295-3692 hmp-sustainability.com Provides turnkey services in carbon management, including greenhouse gas management, climate change, sustainability, ISO environmental management systems and air quality, carbon offsets, and carbon trading at project and organizational level.
Web Design Furniture – Office Tempo Creative Inc. Josh Dolin 15955 N. Dial Blvd. #1-B Scottsdale, AZ 85260-1636 480-659-4100 tempocreative.com Scottsdale’s premier web design firm specializing in cutting edge website development, search engine marketing, social media marketing, ecommerce websites and business hosting plans.
Specialized Office Systems Inc. Don Hodges 19235 N. Cave Creek Road #100 Phoenix, AZ 85024-3025 602-485-0900 sossystems.com Business procurement consulting business. We provide the absolute best value on all of the consumables you need to run your business.
Valley of the Sun Home Care Jude Tarris 480-264-5252 valleyofthesunhomecare.com Provides a full range of non-medical services to help seniors remain living independently in the comfort of their own home. Hotels & Resorts – Scottsdale Area Best Western Sundial Jude Nau 7320 E. Camelback Road Scottsdale, AZ 85251-3404 480-994-4170 bestwesternarizona.com Insurance – Insurance Company Your Source Financial Jay Rabins 707 E. Northern Ave. Phoenix, AZ 85020-4154 602-343-1705 ysfi.com The Your Source Family of companies is a dynamic organization dedicated to providing counsel to financially successful families and businesses. Our firm provides direct access to sophisticated expertise, knowledge and services. Investment Management TCI Wealth Advisors Inc. Trisa Summers 7550 E. McDonald Drive #D Scottsdale, AZ 85250-6026 480-991-0401 tciwealth.com TCI is an independent, fee-only firm which provides objective financial advice and wealth management to individuals who are committed to achieving their financial goals. Janitorial Cleaning Services Care-Takers Building Maintenance Janet Ryczek 5730 S. 32nd St. Phoenix, AZ 85040-3833 602-304-2954
JOIN TODAY! Call us at: 480.355.2700 or visit us on the web at: www.scottsdalechamber.com Medical Clinics
Real Estate – Developers
Non Profit / Charitable Organization
Rajesh N. Soni MD PC Rajesh N. Soni 10210 N. 92nd St. #106 Scottsdale, AZ 85258-4532 480-385-9896 scottsdaledoc.com
The Lyle Anderson Co. Lyle Anderson 8777 N. Gainey Center Drive #205 Scottsdale, AZ 85258-2106 480-443-2630 andersonco.com
State Bar of Arizona Drew Williamson 4201 N. 24th St. #200 Phoenix, AZ 85016-6295 602-340-7230 azbar.org The State Bar of Arizona protects the public by regulating lawyers, promotes professionalism in the practice of law, and helps businesses market to attorneys.
Thank you to our Members who renewed in April and May 2010 25+ Years
Southwest Community Resources Inc.
Answer Now!
Brunswick Via Linda Lanes
Stonegate Community Association
Avalon LLC
Farmers – Lee Jones Insurance Agency
SunRidge Canyon Golf Club
Borgata of Scottsdale – Westcor
Fry Investment Co.
The Destination Manager LC
Brain State Technologies
Hilton Scottsdale Resort & Villas
The Driver Provider
Carol Dulis Insurance Agency Inc.
Jekel, Howard & Thomson LLP
The Pederson Group Inc.
Classic Residence @ Silverstone
Prestige Cleaners/Corporate
The Right Direction
Comerica Bank
Scottsdale Healthcare
Wide World of Maps and More – Phoenix
Comforcare Senior Services – Scottsdale
Scottsdale Medical Imaging Ltd.
XONA Resort Suites
Cullum Development
Southwest Gas Corp.
Dynamic Asset Management LCL
The Antigua Group
5+ Years
Executive Aircraft Maintenance
The Paper Place Ltd.
ACI
Farmers Insurance District Office
The Scottsdale Plaza Resort
Anne Cornelius CPA, PC
Holiday Inn Express
Titus Brueckner Levine & Johnson PC
AZ on the Rocks – Indoor Climbing Inc.
Human Capital Strategies
Vincent J. Russo M.D. Ltd.
BNC National Bank
J Phillip Glasscock PC
Westminster Village
C & R Tire and Auto Service
Jason Pesch Agency
Camidor Property Services LLC
Kercsmar & Feltus PLLC
10+ Years
Catalyst Computer Technologies
Kyle Moyer & Co.
Arabian Horse Association of Arizona
Elwood Body Works
Lang & Baker PLC
Arizona Sun Products Inc.
Five Star Ford
Lindamood-Bell Learning Processes
Bruce Bernloehr Auto Broker
Four Seasons Resort Scottsdale
March of Dimes Foundation
China Mist Tea Company
Gardner Graphics
Michael P. Leary LTD
Classic Residence by Hyatt
Jos. A. Bank Clothiers
Murphy Business & Financial Corp.
Desert Botanical Garden
Legends Cadillac Hummer Saab
New York Life
Desert Knights Sedans & Limousines
Maids To Order of Maricopa County
Northern Trust
Don Matheson-RE/MAX Fine Properties
Mark Matsock & Associates Inc.
Phoenix Realty Advisors
Franciscan Renewal Center
Morris Visitor Publications
QuantumPathic
Hello Arizona! Inc.
Notre Dame Preparatory High School
Radisson Fort McDowell Resort & Casino
Hunter Hagan & Company Ltd.
Picazzo’s
Reliable Background Screening
Johnson Bank N.A.
Russ Lyon Sotheby’s Int’l Realty
Richard E. Feldhake DMD
Keller Graduate School of Management
Scottsdale Charros
Scottsdale Cottonwoods Resort & Suites
Lady Bug Pest Control Specialists
Sheldon Smith CLU
Stanley Steemer Carpet Cleaners
LevRose Real Estate & Investments
SmithGroup Inc.
Steinberg Financial Advisers
Management Masters Inc.
SuperShuttle International
StorAmerica
Markel
Tesseract School
Strategic Resource Group LLC
Overland Gallery of Fine Art
The Phoenician
Suddenly Slimmer Day Spa
Roaring Fork
Transworld Systems
Taylor Insurance & Investments
Ronald Goldman
Two Men And A Truck/Scottsdale
The UPS Store #4160
Roofing Consultants of Arizona Inc.
Unlimited Resolutions Mediation
Scottsdale Emergency Associates Ltd.
1-4 Years
Urban Table...a working chef’s market
Shortridge Instruments Inc.
Achieve Results Consulting LLC
Western Heritage Insurance Co.
Sierra Pointe Retirement Community
Alarys Home Health Inc.
Whole Foods Market Scottsdale
SonoranSites Inc.
Ameriprise Financial
www.scottsdalechamber.com
What does it mean to be In Business?
11.01.10 © 2010 InMedia
2010 | SCOTTSDALE@WORK | JUNE/JULY
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EVENTSCALENDAR
REGISTER: www.events.scottsdalechamber.com INFO: 480.355.2700
membe r spotli g h t
Signature Events
business after hours
Not your typical event! From the dynamic energy of the Scottsdale Business tradeshows to the excitement of the Sterling Awards, attendees are sure to have a great time at these signature Chamber events. Wed Sept 15
Tues, Nov 16
Tues., Nov. 16
Next Steps Scottsdale
25th Anniversary Sterling Awards
“Red Carpet” Tradeshow
Building an Action Plan for Economic Growth Doubletree Paradise Valley Resort 7 a.m. to 1:30 p.m.
Celebrating Business Excellence, Innovation and Community Stewardship Scottsdale Resort and Conference Center Noon to 2 p.m.
B2B Fall Tradeshow Scottsdale Resort and Conference Center 2 to 6 p.m.
Networking - champions breakfast
Showcasing the best of Scottsdale! At our Business After hours monthly mixers, you can network with business professionals in a relaxed social setting at unique and exciting venues throughout Scottsdale. Members free; guests, $20. Sponsored by LunaDisc Entertainment. Advanced registration requested.
Word of mouth marketing begins here! Held on the first and third Thursday of the month. Free for members, guests $20. Purchase a 4-minute commercial or tabletop display for extra exposure. In partnership with LunaDisc Entertainment. Advanced registration requested.
| Thurs., Sept 16
Thurs., Oct. 7
Thurs., Oct 21
No Rules Networking
Mastermind Exchange
Roundtable Exchange
Sponsored by RB Balch Kitchens Southwest 15685 N. GreenwayHayden Loop 7:15 to 9 a.m.
Sponsored by RB Balch Scottsdale Fashion Square Food Court 7:15 to 9 a.m.
Sponsored by Living Strategies TrueWest Credit Union 7333 Via Paseo del Sur 7:15 to 9 a.m.
Featuring Dr. Gary Catalini, Superintendent, Scottsdale Unified School District Sponsored by RB Balch, hosted in partnership with ASBA, catered by Café Carumba Scottsdale Fashion Square Food Court 7:15 to 9 a.m.
Inspire Luncheons - Connecting Women for Success Get connected! Take advantage of this opportunity to expand your network and meet leading Arizona women who share their experiences that have shaped their success. Media partner: Phoenix Woman; gift partner: Business of Baskets.
| N ew & Retu r nin g M embe r s
Wed., Aug. 18
Wed., Sept. 22
Senator Carolyn Allen
Judge Lynn Toler
Presented by First Fidelity Bank, Sponsored by SMIL Scottsdale Resort & Conference Center 7700 E. McCormick Pkwy. 11:30 a.m. to 1:15 p.m.
Presented by First Fidelity Bank Scottsdale Resort & Conference Center 7700 E. McCormick Pkwy. 11:30 a.m. to 1:15 p.m.
Thurs, Aug. 26 “Escape to Italy” Buca di Beppo 3828 N. Scottsdale Road 5-7p.m.
Spec ial
Date
airpark
GET Young Professionals
The Power of Community. In partnership with airpark business owners and volunteers serving on the Airpark Committee, the Scottsdale Area Chamber of Commerce offers a variety of programs and resources to ensure the positive economic development of the Scottsdale Airpark. Fri., Sept. 10
Fri., Sept. 17
Ballot Measure and City Charter Amendments
Meet Your Neighbors
Presented by First Fidelity Bank, sponsored by Clark Hill Media partner: Scottsdale Airpark News Presentation partner: CCS Presentation Systems DC Ranch Homestead Community Center
$5 includes lunch and networking Green Choice Solar 15344 N. 83rd Way 11:30 a.m. to 1 p.m.
education knowledge is power! Successful business people share a common thread: a commitment to learning. Our educational programs are designed to give you a hands-on experience with real-life examples for tools, training and success. Free for members (unless noted); advance registration required. Wed., Aug. 25, Sept. 1 and Oct. 6
Thurs., Sept. 2
Member Orientation
Sterling Applications Workshop
Catered by Sam’s Club 4725 N. Scottsdale Road #210 7:30 to 9 a.m.
4725 N. Scottsdale Road #210 4 to 5:30 p.m.
SEPT/OCT | SCOTTSDALE@WORK | 2010
RSVP to cwoods@scottsdalechamber.com
Thurs., Aug. 19 “Take Me Out to the Ballgame” Chase Field 401 E. Jefferson getphoenix.org
FOR INFO ON THESE EVENTS, visit events.scottsdalechamber. com or call 480-355l-2700.
Events subject to change. Please check website for current details.
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Thurs., Sept. 2
30-Second Claim to Fame
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Which Way
Scottsdale
Greatness or Mediocrity?
“It is our responsibility to help facilitate the community vision about the future of our city to ensure that the next generation of Scottsdale is as great or greater than those that preceded it.” - Rick Kidder, president and CEO, Scottsdale Area Chamber of Commerce www.scottsdalechamber.com
Vision and dedication of Scottsdale’s leaders plays a key role in the city’s success Story | Michelle Jacoby
T
hroughout history, it has been the unconventional and unwavering vision of community leaders that has turned villages into empires, small towns into metropolises. There’s no question that any successful community is driven by the people who lead it and in Scottsdale, that sentiment couldn’t be more true. From strong political figures to nationally recognized business executives, Scottsdale has had its share of creative yet tactical individuals whose vision has elevated the city to its position as one of the most sought-after and desirable business locales in the country. Scottsdale business leaders are continuing that legacy of visionary leadership with Next Steps Scottsdale, a multi-year initiative designed to engage the Scottsdale business community in providing strong direction and viable solutions to grow Scottsdale into a powerhouse of business and commerce. 2010 | SCOTTSDALE@WORK | SEPT/OCT
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Building on the 2003 “Which Way Scottsdale” report, the initiative seeks to address the city’s current issues and tomorrow’s needs through careful analysis conducted by the Morrison Institute for Public Policy. Next Steps Scottsdale will take report findings further by engaging the local business community in building an action plan for future economic growth.
How it All Began “Nearly seven years ago, a group of Scottsdale business leaders gathered to discuss issues before our city. They saw the greatness that had been the building of the brand of Scottsdale and the incredible value of the business and residential synergy that made Scottsdale one of the finest communities in the country to live and work,” says Rick Kidder, president and CEO of the Scottsdale Chamber. “These business leaders, heads of some of Scottsdale’s largest employers, had the wisdom to understand that whatever strong opinions they might hold, those opinions were meaningless on their own if they failed to match the desires and hopes of the community as a whole. They did not seek to publish their own thoughts, but rather to understand where the people of Scottsdale were regarding the future,” he continues. The group then partnered with the Morrison Institute at ASU, who was charged with conducting a study and developing a public report that gave a true depiction of where the city was in terms of business and growth.
A Call to Action Described as a call to action, “Which Way Scottsdale?” highlighted the many benefits and positive qualities of the community, but also found a community divided—one that could potentially lose its identity if it did not come together as a whole. 16
SEPT/OCT | SCOTTSDALE@WORK | 2010
“More than any single motivation for the creation of ‘Which Way Scottsdale?’ was the intense desire of these business leaders to seek the path to the next generation of our great city,” says Kidder. “It required a bold move, sometimes tough for CEOs with strong opinions.” Thanks to the visionary leadership of those Scottsdale business leaders, the report is being resurrected and used as the foundation for Next Steps Scottsdale, a multi-year initiative, which kicks
off Sept. 15 with a one-day symposium that will discuss and develop solutions for the economic development and advancement of Scottsdale. “Next Steps Scottsdale is about helping the community come to grips with an exciting future,” says Kidder. “It is our responsibility as business leadersto help facilitate the community vision about the future of our city to ensure that the next generation of Scottsdale is as great or greater than those that preceded it.”
If You Go
Next Steps Scottsdale Building an Action Plan for Economic Growth Doubletree Paradise Valley Resort Sept. 15 7 a.m. to 1:30 p.m.
Breakfast Keynote Speaker Lattie Coor, “The Arizona We Want”
Workshops Legacy at Risk – How can Scottsdale retain and enhance its great quality of place?
Redefining Greatness – How can Scottsdale shape its niche in a new era?
The Scottsdale Story – How can Scottsdale play with 360-degree vision?
Region on the Rise – How can the three Scottsdales work together?
Tougher Agenda – How will “Can Do” Scottsdale get past the “Stopsdale” reputation?
Next Steps Scottsdale is open to Chamber members and the general public. Ticket prices are $125 for members and $150 for non-members. Corporate tables and customized investment packages are available by contacting Cindi Eberhardt at 480-355-2721 or ceberhardt@scottsdalechamber.com. For more information and to register, visit www.scottsdalechamber.com/nextsteps.
INFOCUS: Business Volunteer Awards Bus Tour Scottsdale Area Chamber events are the place to be! Connect with old friends, meet new people, learn new business skills and listen to experts speak on the topics important to you and your business. Be part of the energy and excitement by visiting events.scottsdalechamber.com and come on out to a Chamber event today! 1
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On June 25, the Chamber honored our volunteer leaders during the Business Volunteer Awards Bus Tour, a fun and lively event where event sponsors, judges, Chamber staff and fellow volunteers present recipients with their awards at their places of business. Award winners celebrated with their staff as we thanked them for their hard work and dedication to the Chamber and the community! Special thanks to our presenting sponsor APS, and to our event partners Dunn Transportation, Party Mart, Sun Devil Trophy and P.F. Chang’s. 1. Chamber president and CEO Rick Kidder kicks off the tour. 2. Marion Kelly celebrates his Segner Award with his wife and family. 3. Chamber members celebrate Volunteer of the Year, Laureen Leston. 4. Ambassadors Roy Irwin, Jim Gardner and Sheldon Smith. 5. Angela Creedon, Debra Kuffner and Laureen Leston enjoy the postevent lunch at P.F. Chang’s. 6. Participants receive details on their next stop. 7. Virginia Korte proudly displays her Legacy Award at STARS. 8. Laureen Leston shows off her award with Rick Kidder and Angela Creedon. 9. Kim Bacon and Reagan Palmer of Sam’s Club. 10. Christina Heide and John Frolich. 11. Marion Kelly with Rick Kidder and Greg Thomas from Mayo Clinic. 12. Pam Kelly, Tina Miller and Ann Rohn. 13. Ambassadors Mara Lewis, Heather Bryan, Tom Rohn, Roy Irwin, Paul Sim, Jim Gardner and Sheldon Smith. 14. Angela Creedon is all smiles after receiving her award. 15. Andrew Bourne proudly shows off his Rising Star Award.
www.scottsdalechamber.com
2010 | SCOTTSDALE@WORK | SEPT/OCT
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BUSINESS 101: issues & answers Business issues are answered by Scottsdale Chamber members and area professionals in each edition of Scottsdale@Work. To submit your issue to our participants, please contact them directly. If you are interested in becoming an Issues & Answers advisor, please contact us at info@inmediacompany.com or call 480-588-9505.
Accounting
Joshua Hayes, CPA Tax Partner (602) 264-8663
Airpark Networking
Healthcare Healthcare Solutions Centers, LLC
Sarah Hansen Business Development 480-355-2711
Frances J. Ducar FNP-C, MSN (602) 424-2101
jhayes@eidebailly.com www.eidebailly.com
shansen@scottsdalechamber.com www.scottsdalechamber.com
frances@hcsonsite.com www.hcsonsite.com
ISSUE: I was told that I may be able to recoup more of my Research & Development costs in 2010….Is this true?
ISSUE: I have a business located in the Airpark Area, how can I get more involved?
ISSUE: Can an on-site healthcare clinic save my company money in 2010 and 2011?
Answer: You may benefit from new rules pertaining to Research & Development (R&D) tax credits under Arizona law. Historically, qualifying R&D expenditures were recouped by businesses through nonrefundable tax credits. The credits offset current income tax, with any unused credits carried forward. The Arizona legislature passed SB 1254 recently, which made Arizona R&D credits partially refundable, regardless of taxable income. Essentially, certain businesses may file an application with Arizona to receive a grant-type allocation of a $5 million credit pool. The $5 million allocation is awarded on a first-come, first-served basis, so time is of the essence. You should speak with your tax advisor regarding your specific circumstances.
Answer: Getting involved in your local community is a great way to increase the visibility of your business, generate leads and build referral sources. The Scottsdale Chamber has many opportunities to get involved including: • Joining the Airpark Committee or one of our 5 subcommittees • Getting connected with our Airpark Linked-In Group • Helping plan our Run Around the Runway Event • Attending our quarterly Meet your Neighbors Luncheon • Attending our monthly First Friday Airpark Breakfast (FAB) events.
Answer: An on-site healthcare clinic would offer your company many methods to reduce healthcare costs through benefit claim reduction and avoiding catastrophic health illness, decreasing your company’s annual occurrence rates. Your employees will have easy access to the on-site clinic and receive immediate healthcare for wellness, preventative care, chronic illness, and, if necessary, referral to specialists within a week. Our onsite clinics are free to visit and will offer your employees generic medications on-site. With an on-site clinic your employees will be healthier and more productive saving your company more money in 2010 and 2011
Insurance
Legal Advice
Jeffrey Kirke Vice President (480) 951-4889
Marketing Rick McCartney, Principal (480) 588-9505
LeslieAnn Haacke Of Counsel (480) 383-1800
jkirke@holmesmurphy.com www.holmesmurphy.com
lhaacke@buchalter.com www.buchalter.com
www.inmediacompany.com
ISSUE: How can healthcare price transparency impact how employees use their healthcare plans?
ISSUE: If I sell or transfer a membership interest in a limited liability company (LLC) in Arizona, do I need to worry about whether it is a “security” for purposes of the securities statutes?
ISSUE: My social media efforts are so time consuming. What can I do to make these efforts more valuable?
Answer: The figures are staggering. America’s healthcare system is expected to double to be a $4 trillion industry by 2015. Unfortunately, the “buyers” of health care products and services are largely unaware of the overall price being paid and do little to alter their unhealthy lifestyles that escalate the cost. The solution? Patients must learn to take personal accountability, making a shift from being a passive patient to an active consumer. To do that, they’ll need the help of employers, as well as healthcare and health plan providers. With a well thought out healthcare plan, the responsibility for living a healthier life is returned to the individual, ultimately slowing the growing total healthcare expenditures the nation is facing.
Answer: In Arizona, any “investment contract” is considered a “security” for purposes of the securities laws. By definition, if a person invests money in a common enterprise and is led to expect profits solely from the efforts of a third party, it is a security. This includes real property investment contracts, transferable shares or other indebtedness. So a partnership or membership interest in an LLC may be considered a security under Arizona securities laws. Since the final answer depends largely on the level of the investors’ control, if any, each instance must be analyzed on a case-by-case basis.
Answer: Social media is such a time sensitive way of getting your message(s) across. For businesses, it is critical that what you place is truly valuable or informative to your followers. If it is just touting things of interest to you as the business owner, then you risk the loss of many followers. Offer deals, powerful information on your services or great benefits that show why your business rises to the top. Your followers will multiply and your efforts will not be wasted.
QUOTABLE: Delegating work works, provided the one delegating works, too. - Robert Half 18
AUG/SEPT | SCOTTSDALE@WORK | 2010
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More than 20 years of helping area businesses succeed. More than 20 years of helping area businesses succeed. Equal opportunity employer/program. Auxiliary aids and services are
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profiles: BUILDING YOUR BUSINESS In today’s economy, it’s helpful to know that there are resources available to assist you in challenging times like these. Building Your Business advisors offer years of experience, expert advice and unparalleled services that will help you grow your business or get it back on track.
A Law Firm for All Your Litigation Needs John C. Hendricks Partner, Meagher & Geer
John’s legal practice focuses on business and complex litigation. He counsels clients and litigates cases involving contracts, insurance coverage, products liability, the Uniform Commercial Code, environmental issues, CERCLA contribution, toxic torts, intellectual property, and personal injury. John has handled jury and bench trials in state and federal courts in Arizona, California, Iowa and Illinois. John has been awarded the highest possible Martindale-Hubbell Peer Review Rating, AV®.
John C. Hendricks, Partner Meagher & Geer 480.624.8569 jhendricks@meagher.com www.meagher.com/jhendricks
During the past 80 years, Meagher & Geer has earned a national reputation as a preeminent litigation and insurance defense firm. The firm has played a significant role in developing insurance case law in high profile insurance coverage actions across the country. We also represent nationally and regionally based corporations, public entities, non-profit organizations, and individuals in civil and commercial litigation. Meagher & Geer lawyers serve clients from offices in Scottsdale, Arizona and Minneapolis, Minnesota.
If you are interested in sharing your professional know-how and assisting companies that need your expertise, become a Build Your Business advisor by contacting us at info@inmediacompany.com or call 480-588-9505.
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InMediaCompany.com | 480.588.9505
20
SEPT/OCT | SCOTTSDALE@WORK | 2010
Providing a full range of legal services. John C. Hendricks, Partner 480/624-8569
jhendricks@meagher.com
8800 N. Gainey Center Drive, Suite 261, Scottsdale, Arizona 85258
Nationwide Employee Background Checks and Tenant Screening since 1990. Scottsdale Chamber Exclusive Preferred Provider for Background Screening.
Call for Special Discounts for Chamber members: 602.870.7711 www.reliablescreening.com If you could have known, you SHOULD have known.速 www.scottsdalechamber.com
2010 | SCOTTSDALE@WORK | JUNE/JULY
21
profileofSUCCESS
Steve Helm
Senior Property Manager, Westcor Growing up in Grand Rapids, Mich., Steve Helm got his start in retail very early on. In high school, he worked as a stock boy in a fabric and yarn shop, where he was eventually given an offer he couldn’t refuse. “The owner was interested in growing his business, so he offered to pay for my college education if I agreed to work for him for two years after [graduating],” he says. Helm not only kept his promise, he ended up working in the fabric business for 10 years after graduating from Kalamazoo College with a degree in economics in 1971. Soon after, he joined the Taubman Company, where he launched his career in shopping center management and development. “The first center I managed was The Mall at Short Hills in New Jersey, which, today, is one of the finest malls in the country,” says Helm. From there, he went on to work on Cherry Creek in Denver and the Biltmore Fashion Park in Phoenix in 1995. Two years later, however, he was transferred back to Detroit to oversee the opening of several shopping centers. But his love for the Valley remained and in 2005, an opening for property manager at Scottsdale Fashion Square gave him the opportunity to return. “My wife and I moved back and have loved living here ever since,” he says. Responsible for the day-to-day operation of the Biltmore, Kierland Commons and Scottsdale Fashion Square, Helm has seen the centers grow and evolve over the years. He has also been involved in a number of significant milestones for the company, including the recent mall expansion that brought Arizona’s first and only Barneys New York to Scottsdale. “Since coming to Fashion Square, I’ve been involved in the complete renovation of our valet parking area, floor tile replacement in the original mall and the expansion [featuring the] new Barneys New York department store,” says Helm. But his responsibilities don’t end there. Helm is also an active member of the Scottsdale Chamber of Commerce and the Scottsdale Convention & Visitors Bureau, and co-chairs the Westcor Volunteer Committee, which volunteered more than 10,000 hours in various community programs last year. As easy as he makes it look, Helm says he’s been faced with some significant challenges in his career—namely opening four shopping centers in 2001, which was made even more taxing with the 9/11 disaster. “That task taught me to be very organized, to surround myself with great people and to always have a positive attitude,” he says. “And to always remind myself that this is shopping—not brain surgery!”
Q&A Childhood ambition I wanted to be an attorney, which I’m glad I didn’t do. I’m having too much fun in retail.
Worst fear Heights. It’s even difficult for me to look over the railing on the upper level of the shopping center.
Guilty pleasure I love a good gin and tonic after work.
Best trait My smile.
Worst trait My weight. It’s been a constant battle, although right now, I’m winning!
Motto Treat others the way you want to be treated.
First job
Sergio Dabdoub
I mowed lawns and did yard work for my dad’s friends.
Connect: Westcor 602-953-6200 • westcor.com
QUOTABLE: “The very essence of leadership is that you have to have vision. You can’t blow an uncertain trumpet.” - Theodore M. Hesburgh 22
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Presenting Sponsor
Chairman Sponsors
Mastering the
Science of Service The 21st Annual Compete Through Service Symposium
November 3-5, 2010
The RiTZ-CARlTOn hOTel, PhOenix, AZ
Why should you attend?
now in its 21st year, the Compete Through Service Symposium brings together the most innovative business minds and thought leaders in an engaging environment to share ideas that will help you engineer a clearer concept of service strategy and delivery for the offerings of your organization. You’ll come away with strategies and actions to: • Deliver superior service in adverse conditions • Create and promote new and innovative service offerings • Develop service initiatives into marketable revenue-producers • Establish a culture of service that differentiates • Instill an overarching, unrelenting focus on the customer
To register or for more information, visit wpcarey.asu.edu/symposium
Arizona State University P.O. Box 874106 Tempe, AZ 85287-4106 Phone: 480-965-6201 Fax: 480-965-2180 wpcarey.asu.edu/symposium twitter.com/WPCCSL