Asian Traveller March 2018 by Mediasteps

Vol. 11

No. 06

Pages 36

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March 2018

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Highlights Vol. 11 I No.06 I March 2018

10 Citrus Retreats Alleppey- Paradise on earth

Cover Story: Dubai- Worldâ&#x20AC;&#x2122;s most glamorous destination

With world-renowned attractions and a unique visitor offering, Dubai is an exciting destination for professionals in the tourism industry

Be it a time to spend with family and friends, Citrus Retreats, Alleppey caters to every kind of traveller

Taiwan Lantern Festival: A blend of tradition and technology The exhibition sclale for this year festival reaches 50 hectares, making it the biggest lantern festival

24 22 Jet Airways Celeberates International Womenâ&#x20AC;&#x2122;s Day Jet Airways created a memorable guest delight moments for lady travellers to see the celebratory mood

A unique temple with lord Vishnu in three postures Dr S Bakthavatchalam talks about the famous Koodal Azhagar Koil, a famous Hindu temple dedicated to Lord Vishnu , in Madurai

FROM THE EDITOR'S DESK

CHEERFUL OUTLOOK FOR TOURISM

espite several incidents that adversely affected the tourism sector world over, the international tourist numbers grew a record 7% to reach 1.3 billion in 2017. But the challenge is to translate these numbers into benefits for all people and all communities associated directly and indirectly with this sector. While opening the 2018 edition of the ITB Berlin travel trade show Secretary-General of the World Tourism Organization (UNWTO) Zurab Pololikashvili, rightly pointed out the sector’s role and responsibility in contributing to sustainable development on a global scale. Tourism not only needs to consolidate the current growth rates, but also needs to grow better, observed the SecretaryGeneral. Sustainability is the key word here and “Leaving no one behind is the benchmark for true sustainability, which must also decouple growth from resource use and place climate change response at the heart of the tourism sector’s agenda.” While pointing out that tourism’s sustained growth brings immense opportunities for economic welfare and development he also warned about the challenges that come with it. Adapting to the challenges of safety and security, constant market changes, digitalization and the limits of our natural resources should be priorities, he added. Against the backdrop of tourism expansion in all world regions and the resultant socio-economic impact, education and job creation, innovation and technology, safety and security; and sustainability and climate change are the priorities for the sector to consolidate its contribution to sustainable development. So, we need to get our priorities right and the plans clear and work towards attaining the goal of inclusive growth.

Dr. G. Biju Krishnan

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Cover Story Dubai Tourism

Dubai- World’s Most Glamorous Destination Dubai has succeeded in imposing the tourism sector as a lead in global tourism map and became a center for attracting business visitors and tourists and shopping lovers

ubai is every bit fascinating with its energy, positivity and receptivity towards tourists from all parts of the world. With world-renowned attractions and a unique visitor offering, Dubai is an exciting destination for professionals in the tourism industry. Dubai is one of the seven emirates that make up the United Arab Emirates. The emirate is not only home to some of the world’s popular landmarks like the Burj Khalifa, it offers a host of activities for families and everyone else to enjoy. It is rather like an independent city-state and is the most modern and progressive emirate in the UAE, developing at an unbelievable pace in the tourist and trade sectors especially. As per new report, a recordbreaking number of international travellers flew into Dubai in 2017, further cementing the city’s position as one of the leading tourist capitals in the world. According to the latest data published by the Department of Tourism and Commerce Marketing (Dubai Tourism), Dubai is nearing its 2020 tourism target as it welcomed a total of 15.79 million visitors last year, up by 6.2 per cent over a year earlier. South Asia emerged as the number one source

of tourists for Dubai, with hordes of Indian visitors, amounting to 2.1 million, arriving in the emirate last year, up by 15 per cent from 12 months earlier. This is partly due to Dubai Tourism’s ongoing collaboration with Bollywood superstar Shah Rukh Khan in the multi-awarded #BeMyGuest campaign. Saudi Arabia was the second-largest contributor of tourists to Dubai at 1.53 million. The kingdom remained the highest driver of visitor traffic from within the Gulf Cooperation Council (GCC) region, although the overall number of Saudi tourists posted a 7 per cent decline from a year earlier. The United Kingdom was the thirdlargest source of tourists, delivering 1.27 million travellers – up by 2 per cent over 2016. Dubai has been nicknamed the “shopping capital of the Middle East.” The city draws large numbers of shopping tourists from countries within the region and from as far as Eastern Europe, Africa and the Indian Subcontinent. The Dubai Shopping Festival is a month-long

The Dubai Shopping Festival is a month-long festival held during the month of January each year

festival held during the month of January each year. During the festival the entire emirate becomes one massive shopping mall. Additionally, the festival brings together music shows, art exhibitions, and folk dances. Dubai World Cup is one of the most famous sports here. Created through the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, the Dubai World Cup provides a truly global stage upon which the best horses in the world come to compete every year. The biggest sporting and social occasion on the Dubai calendar, the US$30m race day is held at Meydan Racecourse on the last Saturday in March. It is the conclusion of the UAE racing season, featuring nine high-class races including six Group 1 and three Group 2 contests. Racing is brought to a close by the US$10m Dubai World Cup, won in 2017 by Arrogate.Festivities on Dubai World Cup day end with the spectacular Dubai World Cup show and entertainment show. These incredible tourist attractions to visit and outdoor fun things to do on your vacation to Dubai will make your Dubai holiday trip memorable one.

Dubai’s landmark building is the Burj Khalifa, which at 829.8 meters is the tallest building in the world and the most famous of the city’s points of interest. For most visitors, a trip to the observation deck on the 124th floor here is a must-do while in the city. The design for the 162-story tower combines local cultural influences with cutting-edge technology to achieve high performance in an extreme desert. The views across the city skyline from this bird’s-eye perspective are simply amazing. The slick observation deck experience includes a multimedia presentation on both Dubai and the building of the Burj Khalifa (completed in 2010) before a high-speed elevator whizzes you up to the observation deck for those 360-degree views out across the skyscrapers to the desert on one side and the ocean on the other. Back on the ground, wrapping around the Burj Khalifa, are the building’s beautifully designed gardens, with winding walkways. There are plenty of water features including the Dubai Fountain, the world’s tallest performing fountain, modeled on the famous Fountains of Bellagio in Las Vegas. Dubai’s excellent museum is housed in the Al-Fahidi Fort, built in 1787 to defend Dubai Creek. The fort’s walls are built out of traditional coral-blocks and held together with lime. The upper floor is supported by wooden poles, and the ceiling is constructed from palm fronds, mud, and plaster. In its history, the fort has served as a residence for the ruling family, a seat of government, garrison, and prison. Restored in 1971 (and again extensively in 1995), it is now the city’s premier museum. The entrance has a fascinating exhibition of old maps of the Emirates and Dubai, showing the mammoth expansion that hit the region after the oil boom. The courtyard is home to several traditional March 2018 | ASIAN TRAVELLER

boats and a palm-leaf house with an Emirati wind-tower. The right-hand hall features weaponry, and the left-hand hall showcases Emirati musical instruments. Below the ground floor are display halls with exhibits and dioramas covering various aspects of traditional Emirati life (including pearl fishing and Bedouin desert life) as well as artifacts from the 3,000- to 4,000-yearold graves at Al Qusais archaeological site. Dubai Mall is the city’s premier mall and provides entry to the Burj Khalifa as well as the Dubai Aquarium. There is also an ice-skating rink, gaming zone and cinema complex if you’re looking for more entertainment options. The shopping and eating is endless and there are nearly always special events such as live music and fashion shows within the mall. The most famous of these are the annual Dubai Shopping Festival in January and

February and the Dubai Summer Surprises Festival in July and August. The Bastakia Quarter in Bur Dubai is one of the city’s most picturesque heritage sites. It was built in the late 19th century by Persian merchants attracted to the city by its relaxed trade tariffs and takes its name from the town of Bastak in southern Iran. Many of the restored buildings here feature wind towers, an early but effective form of air-conditioning. Some are private homes, but many are open to the public. Bastakia occupies the eastern portion of Bur Dubai along the creek, and the coral and limestone buildings here, many with walls topped with wind-towers, have been excellently preserved. Windtowers provided the homes here with an early form of air conditioning - the wind trapped in the towers was funneled down into the houses. Persian merchants likely transplanted this

architectural element (common in Iranian coastal houses) from their home country to the Gulf. Lined with distinct Arabian architecture, the narrow lanes are highly evocative of a bygone, and much slower, age in Dubai’s history. Inside the district, you’ll find the Majlis Gallery, with its collection of traditional Arab ceramics and furniture (housed in a wind-tower) and the XVA Gallery, with a contemporary art collection (located in one of the historic buildings). Jumeirah Mosque is considered by many to be the most beautiful of Dubai’s mosques. An exact copy of Cairo’s Al-Azhar Mosque that is eight times its size, the Jumeirah Mosque is a fine example of Islamic architecture. This stone structure is built in the medieval Fatimid tradition, with two minarets that display

Dubai’s excellent museum is housed in the Al-Fahidi Fort, built in 1787 to defend Dubai Creek the subtle details in the stonework. It is particularly attractive in the evening when lit with floodlights. The Sheikh Mohammed Bin Rashid Centre for Cultural Understanding (which also runs a program of tours, lectures, Arabic classes, and cultural meals) organizes guided tours of the mosque designed to try to foster a better understanding of the Muslim faith. Tours begin at 10am daily, except Fridays. Deira is the area of Dubai north of Dubai Creek and south of the Sharjah border. It is the traditional commercial center of Dubai and the Creek and its dhows were the historic mode of transport. Today Deira is split in two parts. There are the old souks (Gold and Spices) near the waterfront, and Dubai International Airport covers a major part of the area into the creek inland. Deira suffers a lot from traffic congestion as the 7

Cover Story Dubai Tourism

bridges to Bur Dubai are at full capacity during the rush hour. In hidden backstreets the traditional life still takes place but it is not obvious to the tourist. Deira Gold Souk is world-renowned as the largest gold bazaar in the world. The Deira Spice Souk sells every imaginable spice, with stalls overflowing with bags of frankincense, cumin, paprika, saffron, sumac, and thyme, as well as the fragrant oud wood, rose water, and incense. The fish market provides a much less touristy experience. While in the district, culture lovers shouldn’t miss two of Deira’s finely restored architectural gems. Heritage House was built in 1890 as the home of a wealthy Iranian merchant and later became the home of Sheik Ahmed bin Dalmouk (a famous pearl merchant in Dubai). Today, it’s a great chance to see the interior of a traditional family home. The Al-Ahmadiya School, constructed in 1912, is the oldest school in Dubai and is now a museum of public education.

spectacular (and surreal) Ski Dubai facility inside. The indoor ski slope is complete with chairlifts and a penguin enclosure, all at a continuous temperature of -4 degrees Celsius. There’s also a cinema complex and a family entertainment center with a whole host of rides aimed at both the big and small. The shopping opportunities are boundless, as are the eating options, offering every conceivable world cuisine. Kite Beach is one of the best beaches in Dubai for kitesurfers, watersports and list of beach activities. This long, pristine stretch of white sand off Jumeirah Rd and next to a mosque is superclean and has lots of activities, including kite surfing, soap football, beach tennis, beach volleyball and kayaking. There are showers, wi-fi, toilets and changing facilities, plus lots of food trucks and cafes.

visitors a thrilling experience like no other. Featuring more than 100 incredible indoor and outdoor rides and attractions at Motiongate Dubai, Bollywood Parks Dubai, Legoland Dubai and Legoland Water Park, this labyrinth of fun will keep young hearts enthralled. What’s more, at the centrally located Riverland entertainment and dining boulevard, visitors will find delightful options for the whole family. Aquaventure Waterpark, based at Atlantis, The Palm on the Palm Jumeirah Dubai’s famous man-made island development - is a great place to cool off after a few days of hectic shopping and sightseeing. The water slide action here is excellent and world-class, with the Aquaconda, the world’s longest water slide; a ninestory-tall slide, aptly named the Leap of Faith; and water coaster rides. There’s also underwater safaris using seatrek helmets; a dedicated water play area for smaller children with slides; and for when all your energy has been used up, a 700-meter sweep of white-sand beach to chill out on. Jumeirah Beach is a white sand beach that is located and named after the Jumeirah district of Dubai, on the coast of the Persian Gulf. This strip of sandy white bliss is the number one beach destination for Dubai visitors. Hotels are

strung out all along its length, with this being one of the most popular places to stay for tourists. The beach has excellent facilities, with plenty of sun loungers, restaurants, and water-sport operators offering jet skiing. While in the area, brush off the sand for an hour and visit the Majlis Ghorfat Um AlSheef, just a short hop from the beach. Built in 1955, this was the summer residence of the late Sheikh Rashid bin Saeed al-Maktoum. The residence, made out of gypsum and coral-block, has been restored and maintains much of the original beautiful decor, giving you a better understanding of the opulent lifestyle of Dubai’s rulers. A captivating water, music and light spectacle in Downtown Dubai, The Dubai Fountain is the world’s tallest performing fountain. At over 900 ft in length – equivalent to over

Jumeira Beach is a white sand beach that is located and named after the Jumeirah district of Dubai, on the coast of the Persian Gulf two football pitches – The Dubai Fountain is situated on the 30-acre Burj Lake and performs to a selection of different melodies.

One of the city’s top tourist attractions, the Dubai Aquarium houses 140 species of sea life in the huge suspended tank on the ground floor of the Dubai Mall. As well as free viewing from the mall, if you enter the Underwater Zoo, you can walk through the aquarium tunnels. Different activities help you get a closer look at the sea life. Glass bottom boat tours (on top of the tank) are particularly popular. Mall of the Emirates is one of the city’s most famous malls with the

Dubai Creek is a saltwater creek located in Dubai, United Arab Emirates. Dubai Creek separates the city into two towns with Deira to the north and Bur Dubai to the south. The creek has been an influential element in the city’s growth, first attracting settlers here to fish and pearl dive. Small villages grew up alongside the creek as far back as 4,000 years ago, while the modern era began in the 1830s when the Bani Yas tribe settled in the area. The Dhow Wharfage is located along Dubai Creek’s bank, north of Al-Maktoum Bridge. Still used by small traders from across the Gulf, some of the dhows anchored here are well over 100 years old.

ASIAN TRAVELLER | March 2018

With three theme parks and one waterpark, Dubai Parks and Resorts offers

Resort focus

Paradise on Earth

n the lap of the nature with finest combination of style, luxury and comfort, this hotel is designed to caress you with abode of freshness. Be it a time to spend with family and friends or looking for a romantic getaway, Citrus Retreats, Alleppey caters to every kind of traveller. Try your luck on fishing in the backwaters, take a dip in the sunkissed pool, swim in your private pool, dine afloat in the floating restaurant or soothe your body and soul at the Paradisi to an exclusive magical Ayurvedic treatment that would make you feel energized. A stay at Citrus Retreats, Alleppey is an experience that calls you back time and time again. Three min Check-in, Free Wifi, Spa, Gymnasium, Located close to Alleppey finishing point, 24x7 reception, experience boat ride to reach hotel, travel sssistance, FOREX (Currency Exchange) are some of the features of

Citrus Retreats Alleppey.

Accommodation Private pool villa offers exotic and exclusive indulgences as each villa is carefully crafted and tastefully designed to meet the expectations of leisure travelers. Offering complete privacy, each villa has a private pool and all necessary comforts to make your stay memorable. Open your windows to experience the pleasing sight of light, water and sense fresh air. Each of the Lake view room opens up to a small sit out or verandah allowing you to treat your eyes to the beautiful bustling lake waters. A cup of coffee, fresh breeze and view of the blue lake, what

Surrounded by surreal beauty of Kerala Backwaters, Citrus Retreats in Alleppey is perfectly nestled on the lush shores overlooking Pallathuruthy River providing a unique and a tranquil surrounding that you can revel in

A stay at Citrus Retreats, Alleppey is an experience that calls you back time and time again more can make your holiday amazing? With natural scenery of rice fields, freshness of greenery everywhere and relaxing atmosphere, Paddy View rooms are designed with ultimate classiness. Dine in the most lively and classy ambience at Citrus Hotels. From the atmosphere to the worldclass cuisine, you are sure to experience a twist that would reinvigorate your taste buds. Citrus Retreats Alleppey has two best restaurants. Tamara is a multi cuisine restaurant

embracing the lotus theme serves tempting Indian, South Indian and Mediterranean cuisines. Biso is a natural floating restaurant overlooking the lush paddy fields by the backwaters where you can tickle your taste buds to the organic flavors of Mediterranean cuisine and the local South Indian cuisine.

For wellness and recreation Paradisi (Spa)

Indulge in the holistic healing treatment to heal, restore and rejuvenate you body and mind with exotic Aroma, Ayurvedic, herbal, natural and other spa therapies at Paradisi. From Thai massage to Aroma and Romance therapy, a treatment at Paradisi is truly rejuvenating.

Gymnasium

Are you cautious about your fitness ASIAN TRAVELLER | March 2018

and never miss out on daily workouts? Then donâ&#x20AC;&#x2122;t compromise while travelling, take full advantage of the ultra-modern state-of-theart fitness center at Citrus Retreats Alleppey. Citrus Retreats Alleppey also has an excellent conference hall. You can conduct your business events in style at 1080 Sqft fully equipped Citron conference hall. From WiFi, LCD projector, sound system to DVD player, Citron is fully equipped for your Business meet. The hotel has bagged thevTripAdvisor Certificate of Excellence award for four consecutive years. Founded in 2010, the Certificate of Excellence honours hospitality businesses that deliver consistently great service. This designation is given to establishments that have consistently achieved great traveller reviews on TripAdvisor over the past year. Hotel is located close to Alleppey finishing point, near Pallathuruthy bridge. It is located at a distance

of 95 Km (2 hours) from Cochin International Airport, 8 Km (25 mins) from Alleppey Railway Station and 6 Km (20 mins) from Alleppey Bus Station. Gaurav Pallial started his career as Management Trainee 14 years back and is now leading Citrus Hotels with 8 operating hotels and 5 hotels in the pipeline. March 2018 | ASIAN TRAVELLER

Gaurav Pallial, CEO of Citrus Hotels, started his career as Management Trainee 14 years back and is now leading Citrus Hotels with 8 operating hotels and 5 hotels in the pipeline. He has played a key role in the strategic growth and development of Citrus. He comes with rich experience in setting up and expanding hotel brands in India. With more than 15 hotels across 10 destinations, Citrus hotels are designed to offer a perfect magical experience. You could either dwell in the lap of the nature amidst the picturesque hills of Lonavla, relax in the fresh and vibrant rooms away from the harried life of the cities after your stressful business meet at Bangalore or Pune or just choose to unwind yourself by the rejuvenating backwaters of Alleppey, as each of the Citrus hotels has its own exclusivity. At Citrus hotels, it is all about experience and making memories by providing the best of hospitality. Driven by a team of young and

energetic professionals, the moment you enter the lobby till you leave, you would find the essence of freshness filled everywhere. With sophisticated colors, elegant dĂŠcor, flawless rooms, fully equipped gym, conference halls and relaxation corners, all the Citrus hotels are

an absolute paradise with ultimate comfort and stunning architectural design. Rooms are aesthetically done and speak of opulence. With floorto-ceiling windows, lush interior and crisp colors, each room is elegantly styled with cozy beds, special lighting, Tea/coffee maker, mini bar, snack basket, Wi-Fi, rain showers and flat screen TV. Citrus Hotels, Goa is located in the close vicinity of Calangute beach. From the moment you enter the hotel till you leave, you would find a tinge of

At Citrus hotels, it is all about experience and making memories by providing the best of hospitality liveliness and freshness in everything that sparks up your energy. Snuggle up in the comfortable and spacious rooms with all modern amenities, enjoy the vibrant atmosphere inside the hotel, treat yourself to the most special and the signature dish- pool side Wooden oven fired pizza or sink into the pool and sip your favourite cocktail at the exclusive pool side bar, 60ml- this hotel is sure to make you feel comfortable. Citrus Hotels in Jaipur, ideally located in the heart of the city, with all modern amenities and courteous hospitality creates an unforgettable experience for the guests. The well furnished accommodation options, Business Hall, Specialty Restaurant and bakery with cafe go a long way in ensuring that the guests have a comfortable stay. If you are looking for comfortable yet affordable rooms in Jaipur, Citrus

Hotels is your option. The luxurious wood floorboards, plush upholstered furniture, modern artwork complete the look. Citrus Hotels ensures an experience of a life time for its guests. Citrus Indore, located at Vijay Nagar, offers 41 well furnished, fully equipped rooms. Ideally located to the close proximity of major corporate houses and commercial centres, the hotel is an excellent choice for discerning business travellers. Known as the Commercial Capital of Madhya Pradesh, Indore was the capital of the Holkars. The largest and most densely populated city in central India, the city is popular for its history, monuments, food and bazaars. Even today, Indore holds the status of an important commercial center of Madhya Pradesh. At Citrus Hotels, Gurgaon you are welcomed in the lobby with a beautiful flower shaped ceiling light that brings a burst of freshness in and around. Enjoy the extraordinary hotel experience that you would wish to feel again and again. Adorned with extremely comfortable beds and ultra modern technology, the rooms are designed esthetically and decorated in tranquil. Citrus Hotel Karwar, located in the heart of the city, is a short distance away from Geethanjali Theater and Karwar bus stand and is easily accessible from the railway station. It is in close proximity to major tourist attractions like Rabindranath Tagore beach, Binaga beach etc. It take the zing up a notch and experience while retaining the same freshness, quirkiness and energy that Citrus is well known for it. 11

q&A

Houseboat industry needs a smooth sail: Geoji Sebastian Geoji Sebastian, Managing Director of Grandeur Houseboats, shares his views about present condition of Keralaâ&#x20AC;&#x2122;s houseboat industry and the contributions of Grandeur Houseboats in houseboat industry and Kerala tourism

Geoji Sebastian, Managing Director and Partner, Grandeur Houseboats

Houseboat industry attracts thousands of foreigners and provides jobs to the unemployed youth of Alappuzha and Kuttanad. Tell us about present condition of this sector? Houseboat industry attracts thousands of foreigners and provides jobs to the unemployed youth of Alappuzha and Kuttanad. Yes I agree with this. But now a day we are facing scarcity of skilled staffs. We suggest the tourism department to include the courses and training for the employees especially for the houseboat industries. Foreigners constitute the majority of tourists who rent houseboats every year. The houseboat industry thus contributes a good deal towards the valuable foreign exchange earnings of the country.

and created thousands of satisfied tourists by giving excellent services. Grandeur Marine International is the manufacturing division of Grandeur Group. This is the biggest house boat manufacturing unit in Kerala. We are the leading designer and builder of luxury sailing and power catamarans boats high-performance sailing, luxurious accommodation, expansive living spaces, and extravagant and innovative design features. We construct houseboat hulls in steel, wood and fibre. Our product range starts from the construction of canoes, One to Seven bed room deluxe houseboats, premium houseboats, Super Luxury Houseboats with bath tubs & Super Luxury Houseboat with Jacuzzi. Our TOP Kerala Houseboats Cruise Collection features the most popular cruise destinations like Alleppey Backwaters, Kumarakom Backwaters and Thottapally Backwaters. We deliver the best itineraries in Kerala houseboats. We ensure the lowest prices available for Kerala houseboats. These Kerala Houseboats cruises are in high demand but we can always offer them to you

What are the contributions of Grandeur Houseboats in houseboat industry and Kerala tourism? Grandeur houseboat has been one of Keralaâ&#x20AC;&#x2122;s leading Houseboats cruise vacation specialists since 2003. We are promoting Kerala houseboat all over the world 12

at exceptional value.

What do you expect from the Government for the development of houseboat industry? Government has to improve basic infrastructure like roads ,parking facility, check in points (Jetties), and night halting areas for house boats for the overnight staying and some evening activities also( cultural centers, Ayurvedic centers, shopping etc. ) Government should take steps to promote Kerala tourism and Kerala houseboat all over the world.

According to you, what can be done to improve the houseboat industry of Kerala? Cleanliness of the house boat and back waters should be done. Unlicensed tour guides who act as middlemen between boat owners and tourists are also active here. Such elements lay in wait at the railway station and the bus station for the unwary tourists. These practices should be stopped.

What are latest developments and plans of your company?

Ojus Sebastian, Managing Director and Partner, Grandeur Houseboats

We are commencing our house boat operations in Cochin back waters for that we have made five house

boats and operations will started soon

Would you please share with us the proudest and some of the unforgettable moments in your professional life? The proudest moment in my life is launching ceremony of our first house boat. This is also my unforgettable moment.

Where would you like to see yourself, say, 10 years from now? My vision is to make Grandeur the best houseboat company in Kerala with more than 50 houseboats in our lake.

About your family? Myself, wife, two daughters, father, mother and brother. My brother Ojus Sebastian is also Managing Director and partner in Grandeur Marine International.

Please tell us about your hobbies and other interests? Travelling, watching movies are my main hobbies.

Which is your favourite destination? Why? My favourite destination is Switzerland. I am very crazy about chocolates and watches.

ASIAN TRAVELLER | March 2018

World Architectural Travel

WAT announces unique travel experiences to the lesser known escapades Founders of World Architecture Travel (WAT) have been in the business of conducting well curated architectural tours since 2010

orld Architecture Travel (WAT), a global network for guided architectural tours, offers a unique travel experience to Mexico and Cuba. Themed ‘Time among the Maya’, the tour coordinated by a team of experienced architects, historians and academicians presents a comprehensively planned experience of the ancient and contemporary architecture of MEXICO and CUBA through guided city walks, culture trails and academic discussions. The team providing new perspectives about themes and issues that shape global architecture today - from the design of homes, to infrastructure and even further to urban landscapes. This tour will be conducted from May 17th to May 30th 2018. The tour costs INR 3, 15,000 plus GST (Inclusive of Travel, Stay in premium hotels, Food & Beverages and Expert Guidance). Mexico is a kinetic, chaotic metropolis, recognized as a cultural and design capital, with its unique synthesis of Aztec and indigenous elements, modernist philosophies and daring design, not to mention architectural masterworks by practitioners such as Luis Barragan, Felix Candela and Pedro Ramirez Vasquez defining it’s landscape Mexico, the city of palaces, also has the largest number of sites declared World Heritage Sites by UNESCO in the Americas. Cuba, once observed German scientist Alexander von Humboldt, is a kind of Caribbean Galápagos where

March 2018 | ASIAN TRAVELLER

The tours are interspersed with a blend of explorations, interactions, lectures, a peek into the lesser known escapades and much more that stimulates, enlightens and exhilarates contradictory curiosities exist side by side. This rich dichotomy makes for the eclectic architecture and multiethnic populace the country boasts of and is also the reason travelling in Cuba is guaranteed to be a sensational experience. The tours are interspersed with a blend of explorations, interactions, lectures, a peek into the lesser known escapades and much more that stimulates, enlightens and exhilarates. The tour features some of the architectural marvels in the region namely Teotihuacan, Ciduad de Mexico – Zocalo, Art Scene in Ciduad de Mexico, Casa Luis Barragan, Cuernavaca, Coyoacan, Merida, Tulum, Havana, Old Havana, Trinidad, Finca Vigia, Vinales and Cayo Jutias. World Architecture Travel is an exclusive portal dedicated to exploring architecture and culture,celebrating excellence from across the globe. Through strategic corporate alliances and association with various institutions, WAT offers a host of benefits to architectural travelers. WAT reaches out to individuals with a passion for architecture, urban design and culture and offers opportunities to experience places through its art, culture and architecture. WAT supported by WAF has inked a strategic brand alliance to offer a host of benefits to architectural travelers. WAT creates intellectually stimulating tours designed for people with enquiring minds and a desire to learn, understand and appreciate new cultures, places and people. Currently WAT offer tours to

40 destinations across the world. They provide you a well planned experience of contemporary architecture through city walks, culture trails and academic discussions. The passionate teams of planners bind in local architecture, building culture, current architectural developments, and urban design as part of your travel experience. Tours are open to professional groups of architects, solo travellers, designers and artists. The tours explore spaces and architectural achievements through interactions with significant builders and urban planners. WAT visit unexplored places, research industry practices to generate academic dialogue. WAT’s itinerary is planned with utmost attention to personal and professional enhancement. Brijesh Shaijal is the Founder and Managing Director of WAT. He founded the company in 2014 to combine his profession of architecture and passion for travel. As a recipient to over 10 prestigious awards for trendsetting design, he has a keen eye for structures and building trends. His work as an architect is embodied by his unconventional approach to design. Individualistic, practical structures and restoration of heritage monuments are his core areas of interest. At World Architecture Travel he plays a prominent role in planning the company’s growth into an influential organisation in the field of intellectual travel. 13

Arabian Travel Market

GCC visitors lead hotel check-ins across

Northern Emirates The number of ATM visitors interested in doing business with the UAE increased 54% between 2016 and 2017

CC visitors are driving demand in the UAE’s Northern Emirates, comprising more than 30% of hotel check-ins, which saw a positive uptick in Yearon-Year (YoY) occupancy, according to data released ahead of Arabian Travel Market 2018, which takes place at Dubai World Trade Centre from April 22-25. The data shows that of the overall increase in occupancy, in Fujairah, GCC residents now make up 39% of the emirate’s total occupancy levels, 34% in Ras Al Khaimah and 34% in Sharjah, a trend that ATM expects to continue. Simon Press, Senior Exhibition Director, ATM, said: “The Northern Emirates are becoming increasingly popular, especially with GCC visitors, as Fujairah, Ras Al Khaimah and Sharjah all recorded significant growth from the regional market in 2017. “There are many reasons. Improved transport infrastructure has certainly boosted staycations particularly from Dubai, Abu Dhabi and visitors from Oman, as well as new luxury properties and a host of new attractions has boosted arrival numbers.

With the launch of a shuttle bus service between Dubai International Airport and Ras Al Khaimah, visitors can be transported to the northern emirate within 45 minutes.” Reflecting this growth, during ATM 2017 the number of delegates, exhibitors and attendees interested in doing business with the UAE increased 54% compared to the 2016 edition of the show. While, the number of UAE visitors to the show has increased 38% over the last five years. Looking ahead to ATM 2018, more than 60 UAE exhibitors will participate in the show, including three new exhibitors: Desert Gate Tourism, A.A.Al Moosa Enterprises, and Carlton Hotels & Suites. Press continued: “Just as Dubai and Abu Dhabi have their own unique set of visitor attractions, we now see the northern emirates carving a stronger identity, supported by their respective tourism authorities, and this has underlined the growth in visitor numbers and the resulting performance of key metrics that we have seen.” In 2017, high visitor numbers increased overall average occupancy for the year with the UAE’s national

average occupancy reaching over 75% by the end of 2017. While the markets of the Northern Emirates are smaller than their Dubai and Abu Dhabi counterparts in terms of supply, they are evolving quickly. Ras Al Khaimah, is working on an unprecedented pipeline, which will more than double the number of hotel rooms, from 6,200 currently to 12,800, the largest

The number of UAE visitors to the ATM has increased 38% over the last five years proportionate pipeline in the GCC. With plans to attract one million visitors for the first time in 2018, adventure tourism plays a key role in Ras Al Khaimah following the high profile opening of Via Ferrata on Jebel Jais, in November 2016. With nature, culture and heritage, Sharjah also saw an increase in international arrivals in 2017 and, although traditionally dependent on domestic visitors, overseas arrivals are on the rise. Its current pipeline stands at 2,200 rooms. Fujairah’s hotel industry has transformed over recent months, with the closing of the near 40-year old Hilton Fujairah and the debut of new properties operated by Emaar Hospitality, Fairmont and Intercontinental. In total, the emirate will add 600 keys to its current stock of 4,300 rooms.

Press added: “The last 12 months have set the stage for more record-breaking arrival figures and hotel pipelines across the UAE. In line with their 2020 targets, each emirate is working hard to attract its share of domestic and international tourists and, as the figures demonstrate, their efforts are paying off.” Last year, ATM – considered by industry professionals as a barometer for the Middle East and North Africa tourism sector, welcomed over 39,000 people to its 2017 event, including 2,661 exhibiting companies, signing business deals worth more than $2.5 billion over the four days. This year the show theme is responsible tourism. Celebrating its 25th year, ATM 2018 will build on the success of this year’s edition, with a host of seminar sessions looking back over the last 25 years and how the hospitality industry in the MENA region is expected to shape up over the next 25. Arabian Travel Market (ATM) is the leading, international travel and tourism event in the Middle East for inbound and outbound tourism professionals. ATM 2017 attracted almost 40,000 industry professionals, agreeing deals worth US$2.5bn over the four days. The 24th edition of ATM showcased over 2,500 exhibiting companies across 12 halls at Dubai World Trade Centre, making it the largest ATM in its 24-year history. ASIAN TRAVELLER | March 2018

Kerala Tourism

Kerala developing its port towns into tourist hubs Tourists visiting Kerala usually head to the beaches or head for the hill stations, they are not much aware of the rich heritage of the port towns, a government official of the southern state has said. The state is now focusing on the development of its heritage sites in Malabar region as tourist hotspots, Jafar Malik, the additional director general of Kerala Tourism Department, explained, reports Money Control. The port of Muziris and the historic towns of Kodungallur, Pattanam and Paravur were once the trade hubs for businessmen arriving from Rome and Greece and other parts of the globe. The remnants of the port and the historic towns in North Kerala have been excavated and restored

the next five years.The international tourist arrival in Kerala stood at over 10 lakh in 2016 and its tourism department wants the numbers to increase by 100 per cent by 2022, he said. The development of the new tourist sites will draw more people to the state, he asserted.

to a large extent as tourist spots,” Malik, who was recently here to promote tourism in his state, said. Kerala wants to increase its domestic tourist footfall by 50 per cent in five years - from 1.31 crore in 2016 to 2.5 crore, the official said. Of the 1.31 crore domestic tourists, 1.31 lakh was from

Bengal alone, he said. “We have seen a rise in number of tourists arriving from Bengal in the past few years. The number has drastically increased from 35,000 even a few years ago to 1.3 lakh in 2016,” Malik said, adding that Kerala has set a target of 2.5 lakh tourist footfall from this state in

The port city that once figured in the spice route of merchants and traders from Persia, Greece and Rome is just over an hour’s drive from Kochi in central Kerala, the official said. “The Muziris heritage site is spread over a large stretch, encompassing parts of Ernakulam and Thrissur districts. People from different parts of the country and abroad will be able to soak in the rich culture of the region,” Malik added.

Kerala Government issues advisory regarding trekking

In view of the tragic death of several trekkers during the forest fire in the Kolukkumalai hills of Theni district in Tamil Nadu, the Chief Secretary and the Chairman of State Disaster Management Authority has issued directions to stop trekking to hills and also to ensure that all fire lines are cleared. In view of the situation, the state has issued 16

6-point instructions with immediate effect. Instructions are - No movement of members of public inside forest areas, without permission will be allowed. All programmes in which members of public are taken inside forest areas, like trekking, will be suspended forthwith. DFOs/WLWs will critically review the fire sensitivity of the areas where

visitors are to be taken, assess the safety of visitors and only after convincing that the visit is safe, the areas will be reopened. Such re-opening will be based on written report of the DFOs/WLWs and with the approval of the respective Chief Conservator of Forests. If any such site is re-opened for visit for the public, a 15 minute briefing will be given to the visitors before the visit begins. The briefing will include fire sensitivity of the area, need for not causing fire, precautions to be taken for personal safety, what to do in the case of accidental fire, etc. Visitors will not be allowed to take match boxes, lighters or any inflammable materials into the forests. This should be checked and ensured before they enter into the forests. The staff/ watchers accompanying the visitors will also take sufficient precautions for

personal safety including wearing of cotton clothes, carrying sufficient quantity of water, wireless/mobile communications etc. The state government has earlier declared that the wildlife sanctuaries and the forest areas would be remain closed until a new declaration comes into effect. The government has temporarily banned all trekking activities in the state following the fire in the Korangani hills of Kolukkumalai in Theni district. The fire broke out in the Kurangini hills in Theni district, when a group of 25 women and three children was returning from a trek organised by the Chennai Trekking Club to mark Women’s Day. On their way back on Sunday, the group was trapped on a hillock, surrounded by fire. Eleven trekkers are believed to be dead and 21 are suffering injuries. ASIAN TRAVELLER | March 2018

London buses promote Kerala tourism Thanks to the new mode of branding launched by the London state tourism department - ‘Bus branding’, as a result Kerala Tourism is currently enjoying a huge visibility on the streets of London, especially Central London. Five big London double-decker buses, with alluring visuals from ‘God’s Own Country’, are now running across the city, and will continue to ply the routes till end of March. The new tourism policy has clearly proposed focused campaigns and new marketing strategies. Red Buses in London, being experimented for the first time, has already caught the attention of the commuters and general public in London, the tourism official said. The double-decker buses, operating from five depots in Central

March 2018 | ASIAN TRAVELLER

BBC World and Al Jazeera channels.

London, have on display the picturesque Kerala backwaters and famed houseboats on one side and that Kathakali on the other. The wrap titled ‘#Go Kerala’ also provides the link to the official website keralatourism.org, reports Times of India. A couple of years ago the department had branded Kerala on taxis in the United Kingdom covering three cities London, Birmingham and Glasgow which had been a great success. The

branding was a part of new marketing strategies adopted in Kerala’s major source markets like the UK, one of the traditional and steady foreign markets which tops the list for several years with more than 1.5 lakh visitors. The year 2016-17 had also witnessed promotional activities in the Middle East, which included branding on cabs in Dubai, besides translites in airports in Saudi Arabia and Oman and television campaign through

“Last year, we put up static displays at 20 tube stations in London, targeting the commuters. They were huge displays on panels on both sides of the stations. With a minimum of four minutes of waiting time for trains at these stations, the visibility we could achieve was huge,” the official said. Realising the importance of innovative marketing tools and methods in the tourism sector, the government has been sanctioning crores of rupees for campaigns in both national and international markets, the official said. The domestic market has already witnessed campaign through TV channels, cinema halls, radio, airport translites and OTT (over the top) channels.

Aviation News

GVK’s CSIA Mumbai Airport adjudged World’s Best Airport

Amongst airports serving over 40 million passengers per year

umbai’s Chhatrapati Shivaji International Airport (CSIA), operated and managed by GVK MIAL, has been rated the World’s Best Airport for the Airport Service Quality (ASQ) Awards 2017 for customer experience by the Airports Council International (ACI). Selected by millions of passengers in a survey carried out by ACI, the trade association of 1953 member airports across 176 countries, the award reflects Mumbai airport’s excellence in service parameters that go towards satisfying the needs of travellers. As part of the ACI’s worldwide programme, passengers were surveyed across international airports for their feedback on 34 key performance indicators including airport access, check-in, security screening, restrooms, stores and restaurants. A highly regarded accomplishment in the aviation industry, this honour is a testament of GVK MIAL’s unflinching commitment towards operating with an approach that promises efficiency, safety and reliability. The award acknowledges the company’s endeavours towards offering a worldclass environment to all travellers transiting through the airport. Speaking on the occasion,

Dr. GVK Reddy, Founder and Chairman, GVK, said, “We are delighted to be conferred with this award. In 2007, when we had taken over the complete operations of the airport, the ASQ score was 3.53 and in ten years we have got it to hover around 4.99 out of a maximum 5. It is a testimony to the quality service provided during 2017 to over forty six million travellers by the thirty thousand odd airport community members comprising the CISF, Customs, Immigration teams, airline staff, F&B and retail teams, the housekeeping and maintenance units, and our employees who work at the airport with a mission to constantly raise the bar and create new benchmarks day after day.” “Going forward, we will continue to strive harder and innovate through

technology enabled services to delight our travellers”, Dr. Reddy added. GVK MIAL’s efforts have constantly been focussed towards placing CSIA amongst the world’s best airports. The evolution brought through CSIA with respect to services, functionality and operations personifies into a dynamic travel companion that its stakeholders cherish having on their side. Through

GVK MIAL’s efforts have constantly been focused towards placing CSIA amongst the world’s best airports providing an assortment of world-class facilities to travellers, including the GVK Jaya He New Museum, CSIA has continually made efforts in rendering travel to and from Mumbai as the most desirable and enriching experience. GVK Mumbai International Airport Pvt. Ltd (MIAL) is a Public Private Partnership joint venture between a GVK-led consortium and the Airports Authority of India (AAI). GVK MIAL was awarded the mandate for operating and modernizing Chhatrapati Shivaji International Airport, Mumbai (CSIA). Through this

transformational initiative, GVK MIAL aims to make CSIA one of the world’s best airports, which consistently delights customers besides being the pride of Mumbai. The new integrated Terminal 2 at CSIA enhances the airport’s capacity to service 40 million passengers and one million tons of cargo annually. Mumbai is the world’s most populous metropolis. The city is located on an island with a deep natural harbour and is the nation’s commercial capital. It is located on the west coast of India and is the capital of the state of Maharashtra. CSIA formerly known as Santa Cruz Airport and Sahar Airport, some locals are still using these names nowadays. The Chhatrapati Shivaji International Airport serves as one of India’s major international airports. It is the second busiest after Delhi Airport. It is one of the three airports in India to have implemented Airport Collaborative Decision Making (A-CDM) to ensure timely takeoffs and landings. Mumbai airport achieved a milestone of handling 969 aircraft (total departures and arrivals) in 24 hours. It aims for handling 1000 aircraft in a day. The airport is named after the 17tth-century Maratha emperor, Chatrapati Shivaji. It was re-renamed Chhatrapati Shivaji Maharaj International Airport. ASIAN TRAVELLER | March 2018

Partner State

Explore Kerala 2018

Organised By

Date: April 19 -21, Place: Mushrif Mall, Abu Dhabi Organised By

In association with Venue Partner

For more details, contact:

Mr Biju Nair Abu Dhabi, UAE Mobile: +971 566879984 bijunair@lulutravels.com

Dr G Biju Krishnan Kochi, Kerala Mobile: +91 9745 001 001 editor@mediastepsindia.com

Ms. Shaini Basheer Dubai, UAE Mobile: +971 502472255 shaini.bj@gmail.com

Mr Arun V S Doha, Qatar Mobile : +974 55287956 arun@mediastepsindia.com

Travel Survey

Amadeus research puts the spotlight on what Indian travellers want Spanning 14 markets, Amadeus Journey of Me Insights is the most comprehensive research on Asia Pacific (APAC) travellers to date

sia is today the world’s largest travel market, yet the vast majority of its population has yet to travel beyond their borders. This makes the Asian traveller a force to be reckoned with – one that presents the greatest opportunity for the travel industry, but also many challenges. To move the industry towards a closer understanding of travellers in the region, Amadeus has launched ‘Journey of Me Insights’, an Asia Pacific traveller study spanning 14 markets.

report on Indian travellers titled “Journey of Me Insights: What Indian travellers want”. From when and how Indian travellers plan and book their trips, to how and why they want to stay connected while travelling, to how frequently they use sharing economy services, and the types of new technologies they would be most interested in, the study takes a multi-faceted look at what Indian travellers want.

Albert Pozo, President of Amadeus Asia Pacific said, “There is no traveller today quite as important as the Asia Pacific traveller. Yet the irony is that even as we talk about the ‘Asia Pacific traveller’ – it doesn’t exist. The diversity we see across nationalities, gender and generation in this region is astounding. More than that, our research has showed us that the preferences, behaviours and demands of travellers vary enormously from one country to another. The industry must come to grips with this. The one-sizefits-all approach is a thing of the past.”

The personalisationprivacy paradox – 64% of Asia Pacific travellers interviewed are open to sharing personal data for more relevant offers and personalised experiences. Somewhat more cautious, 71% of Indian travellers feel the same. For travel providers, the mandate is clear – personalisation must be carefully balanced against rising privacy concerns. They will need to respect and protect personal data and the need for privacy at all times. Above and beyond adhering to legislation, travel players must be able to articulate ‘what’s the value?’ to get travellers to share their data.

As part of the Journey of Me Insights project, Amadeus today publishes a

The findings unveiled four themes for travel providers to focus on:

Get real: Recommendations they

can trust – Travellers take their lead from other travellers. Inspiration is the doorway to opportunity for travel providers, but authenticity is the key to unlocking it. Rather than the glossy pictures of travel brochures or the carefully curated Instagram feeds of celebrities, Asia Pacific travellers seek what’s genuine, and turn to their fellow travellers for inspiration. When planning trips, Indian travellers are most influenced by word of mouth from friends, family and colleagues as well as online booking sites.

India report reveals that 71% of Indian travellers would be open to sharing their personal information in return for a more personalised travel experience The right content, through the right channel, at the right time – In the world of travel, every engagement point matters. While the vast majority of Indian travellers would be interested in receiving travel recommendations from the moment they consider a trip all the way up to while they are on the trip, travel players must consider carefully how to connect with them and with what content. 34% of Indian travellers prefer to receive updates and recommendations about their trip through e-mail, with only 9% happy to be contacted via phone call. Recommendations that help ensure personal safety was the top choice for Indian travellers (33%), while itinerary tips were less popular (19%).

There are many Asias within Asia – The most dominant observation from Journey of Me Insights is that there is no consistent profile for the Asia Pacific traveller. Stark contrasts in behaviours, needs and preferences were observed across all geographic and demographic lines. For example, while 66% of Chinese travellers do most of their trip booking on mobile, only 55% of Indian travellers do so. Separately, while 70% of Japanese travellers have never used a sharing economy service for trip accommodation, almost half of all Indian travellers say they do so ‘often’ and ‘very often’. And while 73% of Indian travellers think it’s important to find service staff at the destination that speak a language they understand, only half (47%) of Malaysians do, with Hong Kong travellers (4%) even less likely to think the same. Journey of Me Insights was conducted in collaboration with YouGov across 14 markets in Asia Pacific including Australia, China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand and Vietnam. All figures, unless otherwise stated, were provided by YouGov. Total sample size was 6,870 adults across Asia Pacific who has travelled internationally in the last 12 months. Fieldwork was undertaken between 8th and 17th May 2017.

ASIAN TRAVELLER | March 2018

Score ACademy

Score Training Academy- Revolutionising the art of grooming Academy specializes in providing custom crafted sustainable training solutions for the domestic retail and hospitality sectors

lmost nine years ago, The Score Training Academy Private Limited (STAPL) founding team began to think about the benefits of harnessing the power of human talent to help improve their operational efficiencies. Products like BOSS and Cu-Del grew in demand and a small business was born to service the need. Score Training began life as School of Retail Excellence in 2007, a small learning and development business, operating as a 3-man army. As customers realized the value of these products, the business grew with demand and other likeminded members became involved. By May 2008, they incorporated a company named Score Training Academy Private Limited, which is their parent company to this day. Their dedication to providing access to Top End programs to blue collar / front line personnel with a tagline: “transforming talent”, Score Training was born, the name encompassing the cricket crazy nation’s obsession to score and make a mark for themselves in all walks of business, a view that has become our point of difference. As the world opened its eyes to the need to reduce its staff turnover and pressure to maintain margins and retain top talent, programs with F.E.A.S.T (Fun – Easy- AffordableSimple Techniques) approach to training helped address a lot of issues with Training Programs per se- lack of participant interest; high costs; complicated jargon or business lingo; High Turnover ratios. This very quandary set a small team of passionate retail and hospitality industry members on a quest to find suitable innovations, test them in real life situations and use the results to bring a range of all-round suitable products to Retail and Hospitality companies. Today, Score Training remains a driven, Chennai-based company committed to providing viable cost and eco-effective solutions to make retail houses and hospitality establishments more comfortable and efficient.

March 2018 | ASIAN TRAVELLER

The company specializes in providing custom crafted sustainable training solutions for the domestic retail and hospitality sectors including hotels, restaurants, cafes, chain stores. From small beginnings, some nine years ago, the business scaled up in 2015 to encompass all its other services. With a team of fulltime and part time network trainers speaking various Indian languages supported by highly efficient administration and management, the mixture of experience, youthful energy and total commitment to quality makes Score Training the economical and logical choice for everyone. Score Training started researching suitable alternatives to the (then) standard resources some 8 years ago in response to the customers’ enquiries. Originally a personal training business, the clients quickly picked up on the efficient bent of the business and started asking about other possible products that might ease their burden. Score started researching innovations in the learning and development arena and soon began expanding their products and services.

Score product range includes:

BOSS- Basics of Selling Skills: Suitable for hospitality and retail They have a number of programs and methods available in their range, each with their own benefits to suit individual & organizational needs. For example, the one-day workshop series has helped several beginners understand the nuances of selling skills and benefit from it and deliver high value performance for their employers. This has helped provide up to 300% increase in sales and improved use of premium products across a spectrum of trades. Cu-Del – The Customer Delight Program - Suitable for hospitality and retail

This innovation provides effective inputs for teams to understand empathy; helpfulness; observation skills; emotional intelligence; body language tips to ensure they are S-E-T for delivering consistent experience to their customers. A nursery reported remarkable improvement in sales as a result of staff starting to offer alternatives and / or taking down numbers and calling them when stocks arrive as opposed to a simple – “sorry sir, that is not available. DISHA- Suitable for service and manufacturing industries Disha is a CSR Training program for Blue collar workers, aims to provide life skills and essential knowledge on how to lead life better as part of CSR initiative. It provides- Staff are better aligned to corporate objectives, Reduced turn over and absenteeism, Better life standards and renewed focus, Planning benefits on all aspects of life. SMART – The Skill Development Course with a difference SMART is a resource augmentation skill development course designed to bridge the gap between the industry’s ever-increasing need for trained manpower and the reluctance of resources to pick up requisite skills. It is a 30-day scheme that imparts selling skills for beginners, both field and counter sales. They are sent to partner locations for on-the-job training during which they validate learnings and clarify doubts. Helps them get equipped to handle jobs in the right spirit and attitude. Score Training now operates with a team of full timers and part timers along with R Manoj Kumar and Kavitha the founding team and Johnson VJ and KAV Ramesh as directors, ensuring quality control and support for the trainers and content developers. 21

Aviation News

Jet Airways Celebrates Women’s Contribution on ‘International Women’s Day Jet Airways created a memorable guest delight moments for lady travellers to set the celebratory mood highlighting the professionalism and capabilities of the airline’s women employees, who are second to none.

In keeping with the global tradition of recognising the significant and growing contribution of women, Jet Airways, India’s full-service, premier international airline, celebrates the International Women’s Day (IWD) by operating flights with an all-women Cockpit and Cabin Crew members, along with a host of other measures, as part of its JetViva initiative. Observed annually on March 8, International Women’s Day represents an opportunity to acknowledge and appreciate women and their contributions as well as achievements in all spheres of life. Demonstrating confidence and pride in its women employees who comprise more than one-third of its workforce, this time the airline spreads the International

Women’s Day celebrations not only pan-India, but also on its long-haul, transatlantic flights. Additionally, Jet Airways is also undertaking a special in-flight fundraising drive to support the work of two leading NGOs working on women’s issues. The airline will contribute the benefits of these inflight collection proceeds to Mijwan Welfare Society that aims to empower the underprivileged with a focus on the girl child through education, technical skills and employment generation, and Save the Children India’s - Women’s Institute for Social Education, which provides vocational training programmes for adolescent girls from marginalised sections of society across Mumbai. The fund raising drive runs from until March 16, 2018 on all its domestic flights. Vinay Dube, CEO, Jet Airways, said, “International Women’s Day celebrates the presence and contribution of 22

Once on board, the celebrations commence with special inflight announcements specially greeting all the women guests on these flights immediately after take-off.

women in our midst. As India’s leading carrier and an equal opportunity employer, women have played an instrumental role in our growth and success. We take immense pride in not only working with them shoulder to shoulder every day, but also in having welcomed and flown countless women as our guests in our services to the nation over the last 25 years. Today, we thank our women employees for their efforts, passion and dedication to work as well as our guests in having given us the opportunity to be of service to them.” On the occasion of International Women’s Day, Jet Airways’ popular international flights Mumbai – Dubai - Mumbai, Mumbai–Doha and the long-haul transatlantic AmsterdamToronto services are staffed exclusively by an all-woman cockpit crew. The airline is also operating all women Cockpit and Cabin Crew flights on several domestic sectors including, Mumbai – Delhi - Mumbai, Mumbai – Ahmedabad – Mumbai, Mumbai – Delhi, Delhi – Bengaluru, Delhi – Mumbai, as also Mumbai – Bengaluru sectors. Notably, every aspect of some of these domestic flights is being managed exclusively by an all-women crew from a cross section of the business, including engineering, ground handling, ramp and airport services. The technical services are being attended by women aircraft engineers, technicians and flight dispatchers; while the nontechnical work on the ground is being handled by women duty managers, counter staff and security officers

Marking the occasion, Jet Airways is also creating memorable guest delight moments for lady travellers to set the celebratory mood. Fanfare activities including Lucky Draw contests will be carried out on select domestic flights by the crew operating 9W 301, 9W 332, 9W 807, 9W 807 and 9W 411 on March 08, 2018. The airline also surprises its women guests aboard these flights by presenting each one with a gift hamper consisting of a range of offerings from top brands such as Votre’s Skin Care; Lemon Tree Hotels as well as Jean Claude Biguine, Paris, amongst others. The day’s delightful moments, captured by the airline’s crew will be promoted via the airline’s social media platforms in order to share the snapshot of the day’s excitement with other guests. Jet Airways has been creating awareness about initiatives for women’s healthcare, education, empowerment

and inclusion in the society through ‘Jet Viva – Celebrating Womanhood’. It has been at the forefront of such initiatives over the past years and remains grateful for the support provided by its guests. Jet Airways is India’s premier international airline which operates flights to 64 destinations, including India and overseas. Jet Airways’ robust domestic India network spans the length and breadth of the country. ASIAN TRAVELLER | March 2018

Taiwan Tourism

Taiwan Lantern Festival: A blend of tradition and technology The exhibition scale for this year’s festival reaches 50 hectares, making it the biggest lantern festival ever held in Taiwan

th Taiwan Lantern Festival was officially opened on 2 March, with the lighting of the lanterns in the Main Lantern area. The exhibitions featured the main lantern which depicts an indigenous child with a Taiwanese dog, portraying the theme of Loyal Auspiciousness. Besides this main attraction, the innovative designs area showcased various exquisite traditional lanterns that embody traditional customs and auspicious themes; these surely to dazzled people. For the first time, full-field spotlights had been

used to shine the latitude and longitude beams in the sky and present the Tropic of Cancer going through the mountains, sea and plains of Chiayi County. The design incorporates folk culture and gave people a brand new sensory experience. International tourists who visited the “2018 Taiwan Lantern Festival” and presented their passport or relevant entry certificate from 4 p.m. to 9 p.m. on March 3-10 at the No. 1 Service Desk received a 2018 Year of the Dog DIY paper lantern, a limited edition gift 24

and a voucher (valid from March 3-10), which was used to access the Main Lantern Area to watch the light show. Items were limited to one per person, while supplies last. On the 15th day of the first lunar month, the Lantern Festival, also known as the Little New Year, celebrates an important traditional folk activity for the Lunar New Year. Traditionally, residents celebrated by setting off firecrackers, displaying hand-held lanterns, and going to temples to look at beautiful lanterns. Amid the fun atmosphere, it’s also a time to wish for peace and

prosperity for the country and people. Every year, during the Lantern Festival, throughout Taiwan, large and small scale celebrations are held. The biggest difference between the Taiwan Lantern Festival and the lantern festivals held in various counties and cities in Taiwan is that it integrates tradition and modernity. Based on traditional culture, the Taiwan Lantern Festival each year uses the animal sign on the Chinese zodiac as the theme of the main lantern. It also pays attention to traditional customs in

determining the location, construction and placement rituals. The Main Lantern’s base is designed based on the Chinese Eight Trigrams, which symbolizes Taiwan’s traditional philosophy and culture. The Main Lantern lighting ceremony time is selected based on what is considered an auspicious moment. It also involves the traditional blowing of the whistle. (When the President lights the lantern, a team of people blow whistles 9 times, when the Premier lights the lantern, the whistles are blown 8 times and when the Minister of Transportation and Communications lights the lantern, the whistle is blown 7 times). In addition to that, drumming, and hitting the gongs precede the lighting of Main Lantern. And with traditional etiquette, and folk tales as the theme, we cleverly combine lanterns with scenario-based technology to create an ambilight-like scenery. To bring refreshing

results to the public, a number of initiatives were planned for the “2018 Taiwan Lantern Festival,” including the center of attention, the Main Lantern “Loyal Auspiciousness “ which for the first time depicted not only the zodiac animal of the year but also include a Taiwan indigenous child waving, so that spectators can feel as if the child is greeting them and sending them good wishes with a smile. With the vigorous development of mobile payments and the introduction of cashless bazaars, the public also experienced the convenience and friendliness brought by science and technology. With influence from the collections of the National Palace Museum, this year they have also created a large reception gate called the “Tree of Life” to convey the richness and prosperity of life through lights and shadows. In order to showcase Taiwan’s intention to promote the protection

ASIAN TRAVELLER | March 2018

of the bay resources, the “Bayside Tourism Lantern Area” has also been established to demonstrate the unique vitality of Taiwan being surrounded by the sea. A National Palace Museum water lantern area has also been laid out, and set up a Lantern Festival environmental navigation area, an environmental live broadcast and digital carved water curtain projection. In addition, in order to provide excellent service to tourists, free Wi-Fi service has been provided as in previous years and an APP integrating marketing and smart phone navigation technology to allow tourists to fully grasp all that is on offer at the festival, from what’s delicious to eat to what’s fun to see. This is aimed at helping visitors enjoy the festival even more than ever!. The Ministry of Transportation and Communications’ Tourism Bureau’s Director General Joe Y. Chou said: In order to promote Taiwan’s unique traditional folk festivals, the Tourism Bureau, Ministry of Transportation and Communications, has been handling the Taiwan Lantern Festival since 1990. Combining with relevant talents and concepts in “art curating, installation art, architectural landscape and city marketing,” the Bureau hopes to not only present the exquisite traditional Lantern Festival, it also wants to use artistic methods to showcase Taiwan’s characteristics. Through years of constant innovation, the Taiwan Lantern Festival has become one of Taiwan’s premier folk festivals. It has been selected as one of the “World’s Best Festivals” by Discovery and praised by international media as a Disneyland without a roller coaster! Through the holding of the Lantern Festival, the development of various types of Lantern Festival celebrations in Taiwan will be further promoted and world-class lantern designing and March 2018 | ASIAN TRAVELLER

making technology will be cultivated. Chiayi County sits in front of a mountain range and faces the sea. It is the only county in Taiwan that spans Alishan, Siraya and Yun-Chia-Nan, three major national scenic areas. In addition to enjoying the sunrise and sea of clouds on Alishan, visitors can also visit the villages of the Zhou indigenous tribe on the mountain, as well as the eco-rich Aogu Wetland, Ruili Scenic Area’s Yanziya, the Dongshi Fisherman’s Wharf’s famous White Sand

The 30th Taiwan Lantern Festival in 2019 has been selected to be held in Dapeng Bay, Pingtung County Beach and eat delicious seafood, Fengtian Temple, which is dedicated to the worshipping of the Goddess Mazu in Xingang, and Bantou village cochin pottery village. Visitors also shouldn’t miss delicious

local food such as Minxiong goose, Budai seafood, Dongshi oysters, Xingang peanut candy, and duck soup. During this year’s festival, traveling to various tourist spots in Chiayi County during the day and enjoying the Taiwan Lantern Festival in the evening will surely be the best way to celebrate the festival. In order to promote Taiwan’s unique activities, the Tourism Bureau of the Ministry of Transportation and Communications has been highlighting the special festivals of Taiwan in the past few years. In addition to the continuous integration and marketing of the Taiwan Lantern Festival, and other Lantern Festival events, such as the Taipei Lantern Festival, the Kaohsiung Lantern Festival Art Festival, the New Taipei City Pingxi Sky Lantern Festival, Miaoli Fire Side Dragon Festival, Tainan Yanshui Beehive Rockets Festival, and Taitung Bombing of Master Han Dan Festival, since 2013

has been promoting the “Taiwan Tourism Calendar” program, which integrates information on various large-scale special events in Taiwan, including the upcoming annual meeting of the world’s most beautiful bays in Taiwan (Penghu), the Taichung World Flora Exhibition (Taichung City), the 9th Asian Birdwatching Exposition (Chiayi County) and other international conferences and activities. Visitors from home and abroad are welcome to visit the unique and magnificent sightseeing activities of Taiwan’s folk festivals. The 30th Taiwan Lantern Festival in 2019 has been selected to be held in Dapeng Bay, Pingtung County, and will be combined with the beautiful scenery of the bay. Taiwan is a convenient gateway to Asia for the Indian traveler. A number of airlines such as China Airlines, Cathay Pacific, China Southern and Thai Airways fly directly or with a stopover, in to the Taiwan Taoyuan International Airport, the Kaohsiung International Airport and the Taichung International Airport from the Indian metros of New Delhi, Mumbai, Chennai, Bangalore and Kolkata. Scoot Airlines also connects the cities of Jaipur, Amritsar, Lucknow, Chennai, Trichy, Kochi, Lucknow, Bangalore and Hyderabad with a stopover in Singapore to Taipei. 25

Wellness

Talise Spa at Madinat Jumeirah, Dubai launches new wellness programme Talise Spa introduces wellness experiences for guests and residents with a choice of 3, 7 or 10 day programmes

alise Spa at Jumeirah Al Qasr, Madinat Jumeirah, has launched a new wellness programme. The range of experiences includes a choice of three-, five-, or ten-day programmes to help guests detox and feel refreshed this spring. Every detail of the Wellness Experiences will be tailored to the guest’s needs. They can visit Talise Spa during the day or if they prefer, guests can completely disconnect from the outside world by staying in designated rooms and suites in the luxurious summerhouse villas of Jumeirah Dar Al Masyaf, Madinat Jumeirah.

and Wellbeing Chef Gabriele Kurz offer a selection of activities to help eliminate toxins. Choose from body treatments to private yoga classes, to nutritional meal plans – all activities have been designed to enable our guests leaving feeling fully restored and relaxed. The programmes also aim to change the mind set for a healthy lifestyle including eating right, exercising regularly, and keeping the mind calm and content. “We want to support our guests on their way to wellness by providing

Wellness Escape – 3 Day

This 3-day spa break is perfectly designed for some much-needed “metime”, as well as for those looking to start their journey of a healthier lifestyle, to maximise results and improve their mental and physical wellbeing through individualized experiences. The Wellness Escape includes a Smart Wellness Screening clinic supported by a supplement kit, infra-red sauna sessions, Spa treatments, private and group yoga classes, nutritional consultations

With the help of the latest Smart Wellness Screening at DNA Clinic the current health status will be analysed first, to create individual treatment plans for long term solutions. In addition to the treatments, the wellness programme includes a food plan that provides excellent support in detoxification, whilst enjoying nutritionally balanced and tasty food. There will also be a healthy in-room breakfast, lunch and dinner either brought to guests or served at selected restaurants within the resort on a daily basis. The specially designed programmes by Talise Spa Director Stephan Wagner 26

sophisticated programmes to educate and encourage a healthier lifestyle,” said Stephan Wagner, Director of Talise Spa. The food we consume on a daily basis directly affects our composition, including cell structure. Hence, it can be inferred that we can improve our overall health and wellbeing with every meal we enjoy. “To look good on the outside, one must feel good on the inside,” added Chef Gabriele Kurz.

and a session with the resort culinary concierge.

Detox Delight – 7 Day

In this 7-day experience you will learn limitless ways to detox your body while enjoying nutritionally balanced meals to support your inner journey and embrace new beginnings. The Detox Delight is designed for those looking for a healthier lifestyle with long term solutions, a better digestive absorption,

to boost the immune system and activate cellular detoxification. This programme includes a Smart Wellness Screening at DNA clinic supported by a supplement kit, infra-red sauna sessions, Spa treatments including lymphatic drainage and detox treatments, private fitness and yoga classes, nutritional consultations, a cooking class with Chef Gabriele Kurz and clinic follow up.

Rejuvenate Retreat – 10 Day

With this 10-day programme you will be able to enjoy a restorative and tranquil experience in our oasis of pure relaxation. Just like the 7-day programme you will extensively detox from the Inside Out. The 10-day programme continues to develop the learnings and experiences from the shorter programmes in a more extensive manner, allowing more time to adapt to a new way of living and incorporates a new treatment – the Alphasphere Deluxe (a holistic treatment focusing on human senses for relaxation and rejuvenation) in addition to all the treatments the Detox Delight programme offers. Set amidst the tranquil waterways and tropical landscapes of Madinat Jumeirah, Talise Spa is a true oasis of relaxation and rejuvenation. ASIAN TRAVELLER | March 2018

TAMIL NADU TRAVELLER

A unique temple with Lord Vishnu in Three Postures Koodal Azhagar Temple is a specimen of the wonderful art and tradition that prevailed in the place dating back to the Sangam period

Dr S Bakthavatchalam

oodal Azhagar Koil is a famous Hindu temple dedicated to Lord Vishnu located in the center of the city of Madurai, Tamil Nadu. Koodal is another name for Madurai and Azhaghar in Tamil means ‘The beautiful one’. The temple is an ancient one and very close to the famous Meenakshi Amman Temple. This temple is very important as the Thirupallandu, the first 12 verses of the 4000 Divyaprabadam, was sung by Periyalwar praising the splendor of Azhagar. The Lord was pleased and gave darshan as ‘Koodal Azhagar’. Beautifully sculpted and carved by adding different shades of colour, the majestic temple imposes itself in the eyes of the beholder. Six pujas are performed in this temple which covers an area of 2.5acres. What makes this temple so rare and unique, is the presence of three different postures of Vishnu at such proximity to each other. The temple complex is big and built in traditional style with big front Gopuram and beautiful Vimanam. Everyday thousands of pilgrims flock here and most importantly during the Tamil month of Vaikasi (May June). Glorified in the words of ancient literature, from the Sangam period to the works of Alvars, the temple is the present embodiment of unparalleled craftsmanship of a past era. Built by the Pandyas, the exact date of construction of the Koodal Azghar Temple is still shrouded in mystery. Historians believe that the temple finds mention in the Sangam literature that spanned from 300 BCE to 300 CE. Additions such as

Navratri, Vaikuntha Ekadasi are also much celebrated here.

Architecture

The elaborate flamboyant Dravidian style architecture is a treat to everyone’s eyes. The Koodal Azhagar temple has a giant gateway tower, a fivetiered rajagopuram that rises to a height of 125 feet and the complex covers a total area of about two acres. The enclosure around the grand temple is bounded by huge granite walls. Using special natural vegetable dyes and paint made from medicinal herbs from Kerala it was renovated in 2006.

pillared halls, sculptures and major shrines were made by the later Vijayanagar and Madurai Nayak kingdoms during the 16th century who used the temples to hold grand festivities and prayer ceremonies. As we can detect and trace back the earliest roots of the temple to the Sangam period, its presence reverberates in great Tamil literature poems and epics such as Paripaadal and Silappadikaram. The Brahmanda Purana, an ancient Hindu Sanskrit text describes this area in seven chapters in a detailed manner. Also, it is mentioned as a significant place during the four Vedic ages, Satya Yuga, Treta Yuga, Dwapar Yuga and Kali Yuga (a yuga is an era within a four-age cycle).

Festivals at Koodal Azhagar Temple

Without fail, prayers are offered to the gods six times a day. Weekly, monthly and fortnightly rituals are also performed in the temple premises. Annual festivities begin each year in the Tamil month of Vaikasi from May to June, when the dasavataram of Vishnu are enacted out. The most notable of all the festivals celebrated here is the fourteen-day Brahmotsavam and during this time that the main deity is decorated exuberantly, carried in a chariot and paraded around the temple. A ten-day float festival is held during the Tamil calendar month of Maasi (midFebruary to mid-March). Krishna Janmashtami,

The Ashtanga Vimanam over the structure is astonishingly placed. It is said to be the magnum opus of Vishwakarma, the divine architect. The shadow of the huge Vimana on the main structure does not fall on the ground. This type of Vimana construction is said to be found in only three other temples, at Uthiramerur, Thirukoshtiyur and Cheranmadevi temples in Tamil Nadu. This is the only Vishnu temple to have Navagrahas, the nine planetary deities - a visual imitation of the nine planets (one excluded now) in our solar system. Usually, they are only present in temples dedicated to Lord Shiva. Inner walls of the temple sanctuary depict paintings of ashtadipalakas (the eight guardian deities who protect the eight quarters of the world, in Hindu mythology).

How to Reach

Take a cab from Madurai which is at a distance of 20 km. The temple is barely five walking minutes away from the Madurai railway junction. ASIAN TRAVELLER | March 2018

NEWSLINE

Rediscover the magic of God’s own country with the iconic Taj Hotels Resorts Palaces Safaris

With summer holidays on the anvil, the iconic Taj Hotels Palaces Resorts Safaris brings together an eclectic mix of bespoke experiences at its hotels in Kerala; in their varied moods and flavours. Having pioneered Kerala as a tourist destination, Taj Malabar began its operations in 1986, a time when Kerala was not pronounced on tourist maps. Today having evolved as one of the most sought after tourist havens not just in India, but across the globe, Kerala presents a brilliant mix of culture, tradition and modernity and the Taj hotels dotting

the state present unique experiences to unleash Kerala in its different hues for the adventure loving traveler. Be it surrendering to the beauty of the pristine beaches, cruising through the serene backwaters or indulging in exotic culinary delicacies, the signature offerings at the iconic Taj properties capture Kerala at its diverse best. Imagine soaking into Cochin’s exquisite beauty with the perfect blend of old-world charm and world class luxury at the Taj Malabar Resort & Spa. Indulge in gastronomic delights by the

Cinnamon Coast at the hotel’s private three-bedroom luxury yacht while mesmerizing your senses with breathtaking views of the sunset by the sea. If the tranquil calm gets to you, light up your evening at the Taj Kumarakom Resort & Spa and play spectator to the daily ritual of a thousand lamps being lit. With women from surrounding villages performing the daily ritual, it is a memory created to linger long and brighten up your Kerala rendezvous. And if you are in a mood for love, head to Taj Kovalam Resort & Spa as you lose yourself to an exclusively crafted romantic tryst that promises to linger long. On the other hand, if beating stress is high on your agenda, head to Taj Bekal Resort & Spa for an afternoon of authentic and unplugged aromatherapy massage

sessions at the Jiva spa. Follow it up with an organic meal cooked with farm fresh ingredients such as coconut, tamarind, fine ground spices and dry fruit awaits to satiate your appetite with health alike. Established in 1903, the iconic Taj Hotels Palaces Resorts Safaris is Indian Hotels Company Limited’s (IHCL) brand for the world’s most discerning travellers seeking authentic experiences in luxury. From world- renowned landmarks to modern business hotels, idyllic beach resorts to authentic Grand Palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, worldclass service and modern luxury. The unique portfolio comprises 100 hotels across 62 locations around the globe including presence in India, North America, United Kingdom, Africa, Middle East, Malaysia, Sri Lanka, Maldives, Bhutan and Nepal.

Jordan comes to India His Majesty King Abdullah II bin Al-Hussein of Jordan attended a part of the Jordanian-Indian Business Forum that was held in New Delhi, where he promised potential investors all help possible to facilitate their businesses in Jordan, according to a Royal Court statement during his State visit to India. “... Let’s get things done and, please, do not be bashful with our ministers here. Tell them exactly what you think and what you need, and we will follow up to make sure that happens,” His Majesty told an audience of more than 300 businesspeople, investors and company representatives from both countries, who discussed means to enhance cooperation between Jordan and India.The forum, titled “Enhancing investment and 30

the Federation of India’s Chamber of Commerce and Industry, the Confederation of Indian Industry, the Associated Chambers of Commerce and Industry of India, and the government of India for “making the trip so successful”. partnership”, was organised by the Jordan Chamber of Commerce and the Jordan Investment Commission in cooperation with the Federation of Indian Chambers of Commerce & Industry (FICCI). In his remarks at the event, His Majesty expressed delight over visiting India along with the Jordanian delegation, public and the private sector representatives from Jordan and a number of Jordanian youth studying in India. His Majesty thanked

His Majesty said, “We have many challenges ahead of us, and… it is more important that people of different cultures and different backgrounds energise each other and come closer together, and I believe that our two-day visit here in India will be the new start of a relationship between our two countries”. The number of Indian tourists visiting Jordan is expected to increase after Amman eased the entry procedures for Indian nationals. Indian Nationals are now entitled to visa on arrival to Jordan according to

announcement made by His Majesty King Abdullah II bin Al-Hussein of Jordan. The seminar was preceded by a gala evening hosted by the Jordan Chamber of Commerce, in association with the Jordan Chamber of Commerce and FICCI. The gala was graced by the presence of His Excellency Issa Gammoh, Secretary General, Ministry of Tourism and Antiquities, Jordan; Majd Abu Arqub of the Jordan Tourism Board, plus several travel trade and media partners of Think Strawberries, the India Representative Office of Jordan Tourism Board. A symphony of food and music, the highlight of the evening was the special piano recital of Jordan’s renowned piano maestro Talal Abu Al Ragheb. ASIAN TRAVELLER | March 2018

NEWSLINE

Radisson Hotel Group launches at IHIF the Middle East and Africa.

Carlson Rezidor Hotel Group announces its rebranding to Radisson Hotel Group, effective immediately, at the International Hotel Investment Forum (IHIF) in Berlin. The new identity leverages the powerful, international brand equity of the Radisson name to drive awareness in the marketplace, increase marketing efficiency across the global portfolio and offer exceptional experiences to make Every Moment Matter for guests, owners and talent. Every Moment Matters will

be the new signature service philosophy of the company and all its hotel brands. The new go-to-market name, Radisson Hotel Group, capitalizes on a strong partnership between Radisson Hospitality, Inc. (formerly Carlson Hotels, Inc.) and Rezidor Hotel Group AB (publicly listed on Nasdaq Stockholm, Sweden and headquartered in Brussels, Belgium) who has master franchise agreements to develop and operate several brands across Europe,

Currently, the 11th largest hotel group in the world, Radisson Hotel Group is made up of eight hotel brands with more than 1,400 hotels in operation and under development. The launch of the group’s new identity is a significant milestone in a five-year operating plan that will transform the business and position it to become the preferred choice for guests, owners, investors and talent.

our portfolio, streamline operations, invest in new technology systems and align our team members to deliver on our signature, Every Moment Matters. ‘Every moment Matters’ is about how we do business at the Radisson Hotel Group and who we are at the core - a place of purposeful encounters. For everyone. Everyday. Everywhere. Every time. Our rebranding is just the beginning.”

“Today is the start of an exciting era for the Radisson Hotel Group, united by our new brand and longterm vision to become a top three hospitality company in the world,” said Federico J. González, President & CEO, the Rezidor Hotel Group and Chairman of the Global Steering Committee, Radisson Hotel Group. “Our five-year operating plan includes initiatives that redefine our value proposition, optimize

“The creation of the Radisson Hotel Group is an evolution of our long-term partnership with the Rezidor Hotel Group. Together, we are clarifying and executing new brand architecture to create more value for our guests and owners,” said John M. Kidd, Chief Executive Officer & Chief Operating Officer, Radisson Hospitality, Inc. “It’s the right time for us to align our strategic and operating plans and go-tomarket as one solid player.”

Hahn Air expands benefits for Travel Agency partners Hahn Air announced the evolution of its portfolio of services for partners worldwide. It launched additional benefits for registered travel agents, including VIP flights aboard Hahn Air’s aircraft and discounts on courses provided by the Hahn Air Business School. With its global infrastructure of connections to all major Global Distribution Systems (GDS) and memberships in almost all Billing and Settlement Plans (BSPs), Hahn Air enables more than 100,000 travel agents worldwide to issue the services of over 350 air, rail and shuttle partners on its HR-169 ticket. Besides these ticketing solutions, Hahn Air also offers a growing list of services that simplify travel agents’ daily business life, ranging from generally accessible to registered agents only. March 2018 | ASIAN TRAVELLER

Following a one-time registration on Hahn Air’s corporate website, travel agents from over 190 markets can take advantage of the exclusive list of services. The services have now been extended to include a VIP-journey from Dusseldorf to Luxembourg aboard one of Hahn Air Lines bizjet aircrafts at 50% of the official Product Experience Programme (PEP) rate. These additional advantages are offered on top of standard benefits, such as Securtix®, Hahn Air’s insolvency insurance covering all partner carriers, the 14-day refund guarantee and the GDS Ticketing Assistant which includes instructions on how to issue HR-169 tickets in GDSs. Registered travel agents have also had access to a free waiver for one Agency Debit Memo (ADM) per rolling

year and the ability to use Hahn Air’s HR e-Payment, a secure and fast UATPbased payment solution for HR-169 tickets. Finally, all account users have also been able to participate in games and competitions, standing a chance to win attractive prizes. “The travel agent community is the reason for our business and we are constantly trying to create new and exciting ways to foster even stronger relationships between us. We appreciate their growing

interest in our portfolio and value their trust in our ticketing solutions”, says Kimberley Long, Vice President Sales and Agency Distribution. Hahn Air is a German scheduled and business charter airline founded in 1994. Since 1999 it has specialised in distribution services for other airlines and has established itself as the market leader in indirect ticket distribution. Today, Hahn Air covers 190 markets and cooperates with more than 350 air, rail and shuttle partners as well as over 100,000 travel agencies. 31

NEWSLINE

Emirates Red Crescent, Aster Volunteers put a smile on 100 underprivileged children faces UAE Red Crescent. In 2001, the UAE Red Crescent had been selected as the second best humanitarian Authority at the level of the continent of Asia.

With the aim of bringing happiness on children’s faces, Aster Volunteers joined hands with the Emirates Red Crescent-Dubai and created a program called “Smile” to provide medical care and treatment to 100 underprivileged children. The program echoes the sentiments put forth by the Year of Zayed, designed to commemorate the memory of the late Sheikh Zayed 100 years after his birth. A reflection of the UAE’s Founding Father’s vision to promote the health and wellbeing of children everywhere, “Smile” invited the children at the Red Crescent premises—some orphaned and others rescued from various hardships— from countries including Syria, Yemen, and Iraq. The program saw participation of more than 24 medical and non-medical

volunteers, as well as the support of the CSR impact partner “Lighthouse Cohort” which also encouraged the children’s involvement in fun games, arts and crafts, and educational activities. The Smile program provided children with medical check-ups from General Practitioners and medical experts across specialties including ear, nose and throat (ENT); dental; and pediatrics supported by Aster and Medcare facilities in the UAE.

Emirates Red Crescent is a volunteer humanitarian organization that supports official authorities in times of peace and war. It started on the 31st of January, 1983 and was internationally attested as a member in the international Federation of Red Cross and Red Crescent Societies in 1986. In 1997, the role of the Authority had been enhanced by the acceptance of Her Highness Sheikha Fatima bint Mubarak, for the position of the honorary president of the

Aster Volunteers is a healthcare and wellness initiative that focuses on spreading hope and inspiring people to look out for each other. From a single clinic to a performance-driven healthcare enterprise spread across 307 establishments in 9 countries and growing, Aster DM Healthcare has transitioned into being a growing network across the Middle East and India. Currently one of the largest and fastest growing conglomerates in the MENA region, Aster DM Healthcare covers the full spectrum of healthcare services. An expansive portfolio includes hospitals, clinics and retail pharmacies.

IHCL takes additional strides to promote gender equality at the workplace procedures including IVF treatments, freezing of egg, embryo and sperm including artificial insemination.

The Indian Hotels Company Limited (IHCL) announced two new programs in-line with its commitment to promote equal opportunities for women. The first is an incentive program for referring women candidates which entails a 30-50 percent higher referral amount to employees in case their selected reference happens to be a woman. The second is a policy announcement to reimburse expenses for family expansion and overall health treatments which cover various medical 32

Dr. P V Murthy, Senior Vice-President and Global Head Human Resources, IHCL said, “We have been consistent in championing the cause for women equality. The extension of medical benefits and the women referral program is in-line with our commitment to encourage women for diverse roles in the company.” IHCL has been instrumental in enabling women associates to take a leap by breaking gender stereotypes. The company also provides seven months of paid maternity leave, with an ‘Extended Maternity Leave’ option to avail three

months of additional leave once the statutory leave period ends. Compulsory crèche facilities across all hotels have been yet another significant move by IHCL. Indian Hotels Company Limited (IHCL) and its subsidiaries, bring together a group of brands and businesses that offer an unrivalled fusion of warm Indian hospitality and worldclass service. IHCL operates 144 hotels globally across 4 continents, 11 countries and 72 locations. Incorporated by the founder of the Tata Group, Jamsetji Tata, the Company opened its first hotel - the Taj Mahal Palace, in Bombay in 1903. The iconic Taj Hotels Palaces Resorts Safaris is Indian Hotels Company Limited’s (IHCL) flagship brand for the world’s most discerning travelers seeking

authentic experiences in luxury. The brand’s unique hotel portfolio comprises world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic grand palaces. Vivanta provides travelers a contemporary and creative hospitality experience that matches their bon-vivant lifestyles. The Gateway Hotel brand welcomes guests to a refreshingly enjoyable and hassle-free experience, anytime, everywhere, offering the highest consistency in quality, service and style. Ginger, IHCL’s revolutionary concept in hospitality for the budget segment in India is also its largest. Ginger Hotels are designed and operated with the ethos of providing reliable, safe and clean rooms that provide guests with a restful sleep experience coupled with a refreshing and reviving start to each day. ASIAN TRAVELLER | March 2018

NEWSLINE

Roseate Hotels and Resorts bags PATWA International award for ‘Best New Boutique Hotel Chain’ Roseate Hotels and Resorts has been honored with the prestigious PATWA International award for ‘Best New Boutique Hotel Chain’ at ITB Berlin on March 8, 2018. The award was received by Dr. Ankur Bhatia, Executive Director, Bird Group on behalf of The Roseate and Roseate House in the presence of who’s who of the travel industry. Dr Bhatia said, “We are thrilled to have received the prestigious PATWA International award which is one of the most coveted and sought-after awards within the industry. It is an acknowledgement for the dedication and hard work that has been put in by every member of our team. With our growing portfolio of individually distinctive properties across destinations, we aim to

provide guests greater access, unprecedented choices and unparalleled benefits whether they travel for business or leisure.” Evaluated and selected by members of the international council of PATWA, this award recognizes the hotel chain that combines local experience with excellent style, service and hospitality. It also provides a distinguished boost to the credibility of the winning brand amongst its customers and competitors alike. Roseate Hotels and Resorts is a collection of uber

and contemporary in design each Roseate hotel has a story to tell. Key focus is laid on the service, aesthetics and detailing of hotels that pave way to stylized accommodation with high business efficiencies at city hotels and exquisite leisure option at resort location.

luxury hotels consisting of 5 niche hotels across India and the U.K with more under development. The name ‘Roseate’ comes from a bird with pink hued plumage. Avant-garde, imaginative

The Roseate New Delhi narrates a clear visual language, the iconic and recognisable standards as it’s primary goal. A one-ofits-kind urban resort with eight acres of refreshing greenery and tranquil waterbodies that blends seamlessly with its award winning architecture. Known as one of the best resorts in New Delhi, The Roseate is the perfect escape from tedious city life, yet only a few minutes’ drive from the airport and offices, embassies, shopping malls and markets in Delhi and Gurgaon.

Thomas Cook India leverages strong growth potential of Uttar Pradesh market Thomas Cook India’s Foreign Exchange business.

Thomas Cook (India) Ltd., India’s leading integrated travel and travel related financial services company, has identified the state of Uttar Pradesh as a significant growth market for its Foreign Exchange business and to leverage this opportunity, has opened two new counters at Lal Bahadur Shastri International Airport, Varanasi. The outlets were inaugurated by Anil Kumar Rai – Airport Director in the presence of Shouvik Chatterjee and Amit Gupta, Associate Vice Presidents of March 2018 | ASIAN TRAVELLER

Industry data highlights that Varanasi Airport has witnessed strong growth in passenger numbers- from 1 Million in 2014–2015 to 1.9 Million passengers in 2017–2018. In addition, Thomas Cook India’s internal research has reiterated the strong and growing potential of India’s Tier II & III source markets and based on high potential, Varanasi airport was selected for its new Foreign Exchange outlets. Varanasi is a key destination for foreign tourists visiting the famous Kashi Vishwanath Temple; equally for its significant and growing market of outbound travellers. The two new airport counters extend

Thomas Cook India’s Foreign Exchange distribution and reach for Uttar Pradesh to a total of 12 consumer access centres: 7 owned branches and 5 Gold Circle Partner (franchise) outlets.

Shastri International Airport, will offer travellers easy access to Thomas Cook India’s range of Foreign Exchange products and services- right at the airport on arrival or departure.”

Deepesh Varma, Sr. Vice President & Head - Sales & Relationship Management Foreign Exchange, Thomas Cook (India) Ltd. said, “Varanasi is a key and high growth opportunity for our Foreign Exchange business being a prime gateway airport for the Buddhist Circuit, also for Uttar Pradesh’s strongly emerging outbound travel segment. At Thomas Cook India, we have identified Varanasi as a powerful source market given strong growth continuum of 17% YoY for our Foreign Exchange business.”

Thomas Cook (India) Ltd. offers a broad spectrum of services that include Foreign Exchange, Corporate Travel, MICE, Leisure Travel, Insurance, Visa and Passport services and E-Business. The company set up its first office in India in 1881. The Thomas Cook India Group spanning 21 countries across 4 continents, a team of over 198,500 and a combined revenue in excess of Rs. 8700 crore (over $ 1.34 billion), operates leading B2C and B2B. The Group is today one of the largest travel service provider networks headquartered in the AsiaPacific region.

He added, “Our two new Foreign Exchange outlets at Varanasi’s Lal Bahadur

TEST YOUR KNOWLEDGE CONTEST - 117 1. What does NATO stand for? 2. Where is the official home of Santa Claus? 3. Which is the smallest country in the world? 4. Which is the largest country in the world in terms of land area? Gebhard F Rainer

appointed as CEO at Sandals Resorts International, Jamaica

Dimitris Manikis

appointed as MD and President (EMEA) at Wyndham Hotel Group

Craig A Waterman

appointed as Vice President ofOpenings & Transitions at Two Roads Hospitality, USA

5. What is the capital of Estonia? 6. Name the country which has given first time voting rights to women? 7. Which is the most populous country? 8. Which country has highest sex ratio in world? 9. Which is the safest country in Asia? 10. Name country which has highest per capita

Paul Collymore

appointed as General Manager at St Lucian hotel The Landings Resort and Spa, Saint Lucia

Christian Ruge

appointed as General Manager at Burj Rafal Hotel Kempinski, Saudi Arabia

Anshul Chawla

appointed as HR Manager at Courtyard by Marriott Agra

income in the world? Send in your answers to editor@mediastepsindia.com with TYKC 117 in the subject line. Answers should reach us before the 30th of this month.

Answers to TYKC - 116

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ASIAN TRAVELLER | March 2018