Traveltrade December 2012

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MONTHLY MAGAZINE OF THE TRAVEL INDUSTRY $5.50 | DECEMBER / JANUARY VOLUME 40 ISSUE 29

INCREDIBLE INDIA

Tours to suit all budgets

Hawaii Five-O The Aloha State is on track to receive more than 50,000 Kiwis over 2013

FIJI

Discover the cultural side of the Coral Coast


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CONTENTS

12

15 28

23 FEATURES 12 Coral coasting John Clarke travels to Fiji and discovers a whole new side of the Coral Coast

NEWS 3

Local news Wellington scores Sofitel and Tourism New Zealand wins big for its 100% Middle-earth campaign

15 India Traveltrade gets right into the heart of Rajasthan and looks at different tours to suit different budgets

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Gold Coast chases cruise ship interest Plans for a multi-billion-dollar cruise complex are underway for the Gold Coast

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AIME goes international

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Cruise news

23 Hawaii Five-O Hawaii Tourism Oceania aims to attract at least 50,000 Kiwis to the islands next year 28 Domestic Kiwis are looking to the cities for their summer break, and Dunedin puts on a Dunnerstunner summer

8

Brochure review

PROFILE 10 Alka Thapar from Rail Plus

Be kept in the loop!

EXPERT PANEL 31 Dollars and sense: Paul Davies Human resources: Diane Hallifax

Subscribe to Traveltrade and stay ahead of your industry www.traveltrade.co.nz or phone Sue on 09 529 3000 or email subs@mediaweb.co.nz

Subscribe this month and save 20% - normally $100...this month only $80.00 *subscription includes 2013 Directory *subscription offer ends 20th Dec 2012 Mediaweb, Subscriptions Dept, Freepost 288, PO Box 5544, Wellesley Street, Auckland 1141. Fax: (09) 529 3001

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EDITORIAL

Christmas cheer or Christmas drear? Cover shot courtesy of ia Hawaii Tourism Ocean

www.traveltrade.co.nz a Mediaweb magazine EDITOR: Hayley Barnett P: +64 22 030 0472 E: hayleyb@mediaweb.co.nz GROUP SALES MANAGER: Lisa Morris AD SALES: Tracy Fairey P: +64 275 174 574 E: tracyf@mediaweb.co.nz ADVERTISING/SALES CO-ORDINATOR: Pip Maclean P: +64 9 419 2259 E: ads@mediaweb.co.nz DESIGNER: Bex Mikaere PRODUCTION MANAGER: Fran Marshall P: +64 274 304 559 E: franm@mediaweb.co.nz CIRCULATION/SUBSCRIPTIONS: Sue McDiarmid P: +64 9 300 2671 E: subscriptions@mediaweb.co.nz ACCOUNTANT: Pam King P: +64 9 300 2670 E: pamk@mediaweb.co.nz PUBLISHER: Toni Myers

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Freepost 288,

PO Box 5544, Wellesley St, Auckland 1141 P: +64 9 529 3000 F: +64 9 529 3001 E: enquiries@mediaweb.co.nz PREPRESS AND PRINT: PMP PRINT ISSN – 0113 – 4043 All material published in traveltrade is copyright but may be published provided written consent is obtained from the publisher and that traveltrade is acknowledged as the source. Opinions are the authors’ and do not necessarily represent those of Mediaweb.

PUBLISHER’S STATEMENT OF DISTRIBUTION

December 2012

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Symbols of Integrity in Publishing

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Christmas is here! That joyous time of year when everyone relaxes and suddenly becomes warm, generous and jolly towards one another. Or not. It’s usually the time we find ourselves in a mad panic to scoop up those forgotten presents but end up stuck in traffic and doing loops around the parking lot waiting for someone to leave the mall. There’s always online shopping, you say? With the amount of people I know still waiting for their purchases to arrive, I’d rather not suffer the stress of becoming that person who blames the internet for their lack of gifts on Christmas day. Sometimes, I think a few of us would just like to skip Christmas altogether. And, of course, we can! We could head to Morocco, where Christmas

passes as just another day on the calendar, or to Russia where they don’t celebrate Christmas until January 7. Or travel to India, where I happened to return from earlier this month. You won’t see tinsel or sleigh bells around Rajasthan in Northern India, although you might hear a few stray fireworks left over from Diwali. See the feature on page 15. If you have decided to stay in Kiwiland, turn to page 28 for the low down on where everyone else is plans to be. Whatever you do, stay safe and stay sane! Hayley Barnett NZ Traveltrade editor Email: hayleyb@mediaweb.co.nz Phone: 022 030 0472 facebook.com/nztraveltrademagazine

WIN two passes to Movie World, Seaworld or Wet’n’Wild To celebrate the opening of three new attractions at Gold Coast’s Warner Bros. Movie World, Sea World and Wet’n’Wild Water World, Traveltrade is giving away two adult passes to the Village Roadshow theme park of your choice. The world’s first Justice League 3D – The Ride at Movie World, and the Constrictor at Wet’n’Wild opened earlier this year, and Seal Harbour is set to open at Sea World this month. Guests face the battle of their lives on a Justice League-themed ride as they come under alien attack, featuring a mix of animatronics and 3D technology. Wet’n’Wild’s the Constrictor features the tightest and highest banking turns in the world, where riders will hit speeds

The Constrictor at Wet’n’Wild

of up to 30km/h. Lastly, Sea World will open Seal Harbour this month, where guests can get up close and personal with the seals. To win, simply visit ➦ www.traveltrade.co.nz Congratulations to last month’s winners: Melodie Helbery, Flight Centre Queenstown, and Karlene Lee, House of Travel Ohakune.


LOCAL NEWS

Wellywood scores Sofitel Wellington will be the latest Kiwi hub to welcome the five-star Sofitel brand. The Sofitel Wellington, scheduled to open in 2014, will be the third Sofitel to open in New Zealand. It joins Sofitel Auckland Viaduct Harbour and Sofitel Queenstown. The hotel is being developed out of the former Apple and Pear Board Office Building, which will be stripped back and extra floors added. Sofitel New Zealand area general manager Wouter de Graaf says Sofitel Wellington will be the first internationally branded luxury hotel to be developed in the city for more than two decades. “It is a long time since a hotel development of this status has been announced in the national capital and it

will help attract significant increases in tourism, business travel and conferences to the city,” says de Graaf. The interior design will feature a monochromatic colour theme and all rooms will feature the Sofitel ‘MyBed’, an espresso machine and iPod docking station. The hotel will offer a ground-floor restaurant that will showcase the local produce and wines from the nearby Martinborough and Marlborough region, as well as a selection of French and imported wines. It will also feature function and meeting rooms including a 120-squaremetre conference room and two smaller meeting rooms, and a fitness centre and indoor pool.

Sofitel Wellington

International recognition for Middle-earth campaign It seems New Zealand has officially made the transformation into Middle-earth as Tourism New Zealand is rewarded internationally for its efforts. Tourism New Zealand’s 100% Middle-earth, 100% Pure New Zealand campaign has taken out the award for World’s Leading Destination Marketing Campaign in the World Travel Awards 2012 Grand Final. “We have identified a valuable opportunity to enhance the country’s international profile through its association with the filming of The

Hobbit trilogy,” says Tourism New Zealand chief executive Kevin Bowler. “Through our new 100% Pure New Zealand campaign we aim to leverage the attention that New Zealand will receive by starring in these movies, and convert that attention into travel. “Receiving recognition from the international tourism industry for the work we are doing is a great achievement.” The award winners were decided by tourism professionals in over 171 countries across the globe including travel agencies, tour and transport

companies and tourism organisations. The award comes at the end of a successful year for Tourism New Zealand having been voted Leading Tourist Board in the 2012 Australasian World Travel Awards, named the Favourite Country - Worldwide at the Telegraph Travel Awards and Favourite Emerging Destination Overseas at the Condé Nast Traveller Reader’s Travel Awards in India. The World Travel Awards were launched in 1993 to acknowledge and recognise excellence in the world’s travel and tourism industry.

December 2012

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NEWS

Gold Coast chases cruise ship interest The cruise industry may be lured to Australia’s Gold Coast if plans for a multi-billion dollar cruise complex come to fruition in the next four years. Gold Coast Mayor Tom Tate recently launched a worldwide Expression Of Interest campaign for developers to create a world-class integrated resort in the broadwater area of the city. The development must include a cruise ship terminal, to be built and operational by 2015. Other aspects of the integrated development include the possibility of a boutique casino adjacent to the terminal, as well as retail and residential developments. It is expected the final design and construction of the facility will be in the vicinity of A$3.5 billion. “The Broadwater Marine Project is a joint initiative of the Queensland State Government and Gold Coast City Council that,

in partnership with the private sector, will deliver what could be the largest piece of integrated tourism infrastructure developed in Queensland’s history,’’ says Tate. “The project will include delivery of a cruise ship terminal on State Government-owned land. In addition to the terminal, the multi-billion dollar integrated tourism facility could include hotels, a casino, super yacht facility, retail development, restaurants, entertainment and hospitality venues, commercial and residential development, significant open community space and recreation facilities.” A Gold Coast cruise ship terminal and associated tourism infrastructure have the potential to inject $750 million in additional tourism revenue annually into the Gold Coast economy and create more than 10,000 jobs by 2020. – Warwick Sinclair

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December 2012

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NEWS

AIME goes international Asia-Pacific Incentives and Meeting Expo (AIME) 2013, to be held on February 26 and 27 in Melbourne, has introduced new initiatives for its 21st show, including a dedicated space on the show floor for emerging technologies, as well as a new post touring programme to international destinations. For the first time, AIME is introducing international post tour itineraries in Singapore and Auckland. An four-day post tour itinerary to the transformed cityscape of Singapore is on offer to AIME hosted buyers who are interested in discovering first-hand the city’s cultural centres, botanical gardens and safaris, new-look Sentosa Island, and other attractions. AIME, in conjunction with Auckland Convention Bureau (ACB), Air New Zealand and partners, will also offer a four-day itinerary to Auckland that takes in a mix of the city’s experiences, and is an ideal option for convention and incentive buyers from Australian, European and North American markets who want to sample

the region. Also new for 2013 is the Future Events Experience – an area that will provide a forum to discuss the latest trends and challenges of the industry, as well as demonstrating emerging products and technologies. In addition, AIME is partnering with Australian event industry directory, the A LIST Guide, to bring a new exhibition concept to the show floor, the A LIST Open House. This will be a dedicated area where visitors can meet with new event suppliers and venues to gain inspiration for special events, functions and team-building or incentive activities. This face-to-face business area will bring the brands, seen in the Guide, to life and will provide an interactive experience for show attendees. AIME 2013 will kick off with Melbourne LIVE at the city’s new wining and dining precinct, South Wharf Promenade, located adjacent to MCEC. Attendees will be entertained by local personalities who will show off their love of Melbourne through art, music, food

On the floor at AIME 2012

and performance. The Saxton Ultimate Event will return again for the AIME 2013 show with a two-hour ride featuring names from the world of business, entrepreneurship, music, sport and motivation and illusion, including Mark Bouris, James Morrison and Layne Beachley. The event will be held from 7.45am to 10.00am on Tuesday, February 26, 2013 at Plenary 1, Melbourne Convention and Exhibition Centre. There will also be a light breakfast served alongside registration from 7am. ➦ www.aime.com.au

Stay ImpreSSed.

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December 2012

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NEWS CRUISING AGENTS CRUISE THROUGH TIME

Uniworld Boutique River Cruises recently hosted a group of Kiwi agents on the eight-day Castles Along the Rhine itinerary aboard S.S. Antoinette between Basel and Amsterdam. The river cruise explored Alsace, where the agents enjoyed a first-hand view of the Roman ruins, Romanesque churches and cathedrals the region is famous for. United Travel Manly director Trish Ryder, winner of the brand’s Top Cruise Shop four years

running between 2008 and 2011, joined the famil and describes the experience as true boutique travelling. “From the stunning food and wine to all the included excursions mixed with plenty of free time made this river cruising experience totally exceed my expectations,” she says. “The attention to detail and personalised service by the whole crew is just superb with nobody letting the team down.” House of Travel Ferrymead’s Mel Lowen described the famil as “elegant, indulgent and after seven days I felt part of a wonderful family”. Uniworld sales manager Greg Marett escorted the Kiwi group, which was made up of Geoff Leslie, HOT Remuera; Leah Morresey, UTD Feilding; Maria Wikaire, HOT Whangarei; Mel Lowen, HOT Ferrymead; Lance Brown, Calder & Lawson (HOT); Shelley Edwards, HWT Howick; and Trish Ryder, UTD Manly. Pictured are (l to r): Lance, Geoff, Maria, Mel, Greg, Trish, Shelley and Leah with S.S. Antoinette captain Jord Zwaal. There is still one month left for clients to take advantage of early booking savings on 2013 Europe and Russia river cruises by making a new booking and deposit prior to January 15, 2013. ➦ uniworldcruises.co.nz

ORION LAUNCHES NEW WEBSITE

Orion Expedition Cruises has launched a new website. Adding a new format, the site features: a simplified navigation bar; tool that allows the user to refine their search by choice of expedition, region, departure date, voyage duration, specific interest, experiences and ship; maps of the Asia Pacific region containing all the destinations Orion vessels explore; video footage of destinations; descriptions for each itinerary; live pricing; and a new ‘My Voyage’ section which provides background and information for guests who have booked but have not yet travelled. ➦ orionexpeditions.com

Asia-Pacific Incentives & Meetings Expo Melbourne Convention and Exhibition Centre Melbourne, Australia 26-27 february 2013 | aime.com.au

Now in its 21st year, the Asia-Pacific Incentives & Meetings Expo (AIME) is recognised as the premier event in the Asia-Pacific region for event and business travel organisers. As a buyer in the industry, we would like to invite you to apply today. benefits of being an AIME hosted buyer include:

you can attend AIME in a number of different ways:

Complimentary airfares, airport transfers, 4 to 5 star accommodation, Pre scheduled Appointments with exhibitors you choose to meet with, pre and post touring options around victoria and Australia, unrivalled networking opportunities and much, much more.

• As a fully hosted buyer (with airfares included) • As a semi hosted buyer • As an Appointment only buyer - NEW!

*

Australian buyers can choose to attend either one or both days

visit aime.com.au for qualification details

Apply today for AIME’s vIP hosted buyer Program at aime.com.au/apply

December 2012

AIME Is PART of ThE REED TRAvEl ExhIbITIoNs MEETINGs, EvENTs AND bUsINEss TRAvEl INDUsTRy PoRTfolIo

6

AIME Is owNED by MCvb

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ORION’S EXPEDITIO N S T O R E M O T E A N D R A R E LY VISITED SUB - A N TA R C T I C I S L A N D S Surrounded by the waters of the Southern Ocean, secluded and seldom visited, the Australian and New Zealand Sub-Antarctic Islands, regarded by UNESCO as one of the worlds’ precious regions of unique biodiversity, will be visited by the luxury expedition cruise ship Orion in December 2013 and February 2014. These expeditions particularly suit nature lovers and keen wildlife photographers as well as those with a spirit of adventure.

Orion is offering your clients: • A rare opportunity with only 500 visitors a year permitted to visit New Zealand’s sub-Antarctic Islands. • A birding paradise - the islands are blessed with large populations of many unique species, such as the Southern Royal Albatross, the Yellow-Eyed Penguin and the New Zealand Sea Lion. • O ne of the finest and best equipped ships in the world to bring them the experience of these remote islands - the Galapagos of New Zealand and Australia. • A n intimate experience with only 100 guests cared for by 75 crew.

AUCKLAND North Island Ta s m a n S e a

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Macquarie Island

Dunedin to Lyttelton (for Christchurch): departing 28 February 2014

Fares from AU$10,270pp twin share*

To make a booking call 1300 361 012 (Australia), 0800 44 44 62 (New Zealand), or visit www.orionexpeditions.com * Itineraries are subject to change due to weather conditions. Fares are per person, twin share in Australian Dollars based on Category A Stateroom including best savings available. Fares are correct at time of print. Savings vary by category type and sailing date and are subject to availability. Offer for new bookings only. OIHA1435


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self-contained Deluxe Rooms andspa. Penthouses estled exclusively in Port Vila island Bay, Iririki Island Resort each featuring their own private balcony offers an idyllic private hideaway just perfect luxurious each featuring their own private balcony spa. offers idyllic tropical private holiday. island hideaway perfect for aan relaxing This family just friendly resort luxurious self-contained Deluxe Rooms and Penthouses estled exclusively in Port Vila Bay, Iririki Island Resort At Iririki you have a choice of 2 pools in which to enjoy a for a relaxing tropical holiday. This family friendlyvistas resortof offers breathtakingly beautiful, panoramic each featuring their own private balcony spa. offers an idyllic private island hideaway just perfect At Iririki cooling dip, a range of watersports and activities and there you have a choice of 2 pools in which to enjoy a luxurious self-contained Deluxe Rooms and Penthouses estled exclusively in panoramic Port Vila Bay, Iririkiocean Island Resort the surrounding bay and out to the open is offers breathtakingly beautiful, vistas of yet for a relaxing tropical holiday. This family friendly resort is a total of 4 restaurants and bars with a wide variety of cooling dip, a range of watersports and activities and there each own private balcony spa.to enjoy a local offers anlocated idyllicout private hideaway just is perfect At Iririkifeaturing you havetheir a choice of 2 pools in which conveniently just 4island minute scenic ferry ride from the surrounding bay and to athe open ocean yet offers breathtakingly beautiful, panoramic vistas of and international dishes. Kids stay, play and eat free and will is a total of 4 restaurants and bars with a wide variety local for colourful a relaxingmarkets, holiday. Thisand family friendly cooling dip,have a range of watersports and activities andof the restaurants Duty Free shopping conveniently locatedtropical just aand 4 minute scenic ferry rideresort from At Iririkispending you a choice ofKids 2 pools inwhile which toadults enjoy athere the surrounding bay out to the open ocean yet is enjoy time at the Club the try out and international dishes. Kids stay, play and eat free and will breathtakingly beautiful, panoramic vistas of is a totaldip, of 4 restaurants and bars with aactivities wide variety of local inoffers Port markets, Vila. the colourful restaurants Dutyscenic Free shopping cooling range of watersports and andmassage there conveniently located just out a 4and minute ferry yet rideisfrom enjoy thespending ultimateain pureatindulgence with a therapeutic time theKids Kidsstay, Club while the adults try out the surrounding bay and to the open ocean and international dishes. play and eat free and will is abeauty total oftreatment 4 restaurants andFrangipani. bars with a The wide variety of local in Port Vila. the colourful markets, andscenic Duty shopping at Spa island offers the Your island accommodation spacious andFree inviting. conveniently located restaurants just a 4isminute ferry rideYou from the or ultimate in puretime indulgence with a while therapeutic massage enjoy spending at the Kids Club the adults try out and international Kids stay, play andand eatalso free caters and will in Port Vila.wonderful perfect backdropdishes. for romantic weddings for can enjoy garden, harbour orshopping ocean the colourful markets,tropical restaurants Free or beauty treatment atindulgence Spa Frangipani. island offers the Your island accommodation is spaciousand andDuty inviting. You the ultimate in pure with while a The therapeutic massage enjoy spending time at the Kids Club the adults try out small groups and conferences. views from individual private Fares or indulge in the in Port Vila.accommodation or beauty treatment at Spa Frangipani. The island the backdrop for romantic weddings and also offers caters for Your island is spacious inviting. You perfect can enjoy wonderful tropical garden, harbourand or ocean the ultimate in pure indulgence with a therapeutic massage www.iririki.com perfect backdrop for romantic weddings and also caters can enjoy wonderful tropical garden, harbour or ocean small groups and conferences. views from private Fares or indulge and in the or beauty treatment at Spa Frangipani. The island offers thefor Yourindividual island accommodation is spacious inviting. You views from individual or indulge can enjoy wonderful private tropicalFares garden, harbourinorthe ocean views from individual private Fares or indulge in the

www.iririki.com small groups and conferences. perfect backdrop for romantic weddings and also caters for www.iririki.com small groups and conferences.

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Idyllic beaches, tropical gardens and crystal clear seas Idyllic beaches, tropical gardens and crystal clear seas

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Relax and unwind in a tropical paradise Relax and unwind in a tropical paradise

Relax and unwind in a tropical paradise


NEWS BROCHURE REVIEW AUSTRALIA BROCHURE AAT KINGS AAT Kings has unveiled a new look 2013/14 Australia Guided Tours brochure. It includes the Northern Territory, Western Australia, Queensland, Southern Australia and Tasmania Guided Tours, as well as a selection of day tours and short breaks. Also included within the brochure are small group touring brands Inspiring Journeys and Aussie Adventures. AAT Kings now offers two travel styles, First Choice or Best Buys Guided Expeditions. First Choice Guided Expeditions offer luxury accommodation in centrally

INDIA AND NEPAL BROCHURE INSIGHT VACATIONS Insight Vacations has released its new 2013/14 India and Nepal escorted touring collection including eight new mini tours. Covering India (including Rajasthan, Kerala and India’s wildlife), Nepal, Bhutan and Sri Lanka, the new programme offers two luxury gold itineraries, three premium escorted journeys and the eight new mini tours which complement the longer seven to 13-day gold and premium journeys. Gold itineraries feature palaces, resorts and hotels. In Udaipur, clients stay on their own private island in

NEW EUROPE ADVENTURES INTREPID TRAVEL Intrepid Travel is adding six new small group sailing adventures to its 2013 Europe programme, after the launch of its sailing itineraries in Croatia, Greece and Thailand in 2012. Sail Italy – Aeolian Islands explores the volcanic island of Stromboli, as well as Lipari, Panarea and the port of Milazzo in Sicily. Sail Italy – Amalfi Coast visits Naples, Ischia, Pompeii, and Capri. For travellers with less time, there are four-day itineraries on the Amalfi Coast.

located areas and feature a higher standard of meals as well as ‘You’re Invited” experiences and more sightseeing inclusions. Best Buys Guided Expeditions are offered in Tasmania, providing travellers with comfortable accommodation within easy access to main centres and more free time. For 2013/14 AAT Kings is also introducing new early payment discounts for travellers to save up to 10 per cent on 2013/14 Guided Expeditions when booking and paying in full before February 15, 2013 regardless of date of travel. ➦ aatkings.co.nz

the white marble surrounds of the Taj Lake Palace and in Agra they stay in the Oberoi Amarvilas with views of the Taj Mahal. For each of the premium escorted journeys and mini-tours, clients stay at hotels including the Fairmont, Taj Hotels, Le Meridien and Hyatt Regency. Clients can save with Insight’s frequent traveller saving, which offers five per cent off to those who have travelled with Insight previously. A discount of five per cent is also extended for those travelling in small groups of five to eight people and to those booking two Insight Vacations’ tours together (reduction available on the lower-priced tour). ➦ insightvacations.com Sail Turkey – Gocek to Antalya cruises along the Lycian coast, visit ancient tombs and a Phoenician port, wander through villages, and spot dolphins in the Bay of Antalya. Intrepid’s new sailing adventures will depart regularly from April to October 2013 on fully-equipped yachts with an experienced crew and a maximum of eight passengers. Other highlights of Intrepid’s Europe programme include the newly-launched Russian Experience, a new Ukraine Highlights tour, and a new Highlights of Central Europe tour. ➦ intrepidtravel.com/nz

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December 2012

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9


PROFILE

Backon track

December 2012

Alka Thapar

10

Photo Credits || Rail Plus


As New Zealand general manager for rail specialist Rail Plus, Alka Thapar has spent the past six years moving the business in a new direction. Today, Rail Plus is known as one of the front runners of the Australasian travel industry. Thapar talks to Traveltrade about her lengthy career in travel, her greatest passions and plans for Rail Plus over 2013.

Q

Give us an idea of your career background.

At the age of 22 I left university and had my own business importing fashion clothing. I did that for 10 years before entering the travel industry and gaining an incredibly broad range of experience working for companies such as Travelplan, Jetset, Gullivers, Air New Zealand and Mike Henry Travel Insurance. When I was given the opportunity to join Rail Plus as general manager almost six years ago, I jumped at it.

Q

What have been the biggest challenges in your role so far and for Rail Plus in the New Zealand market during 2012?

I faced a huge challenge when I arrived at Rail Plus because at the time the business really needed a revamp and a new direction. I was able to use my experience and my relationships in the industry to turn things around and six years later we are by far the leading rail specialist in New Zealand and Australia. In terms of the past 12 months we’ve had to face a challenge that is becoming increasingly common in our industry – finding smart staff with the right attitude, passion and drive. It dismays me that automation seems to be turning so many young people into ‘processors’. All they know how to do is push buttons to generate quotes. It’s hard to find someone who thinks outside the square and has that desire to make people’s dreams become reality.

Q

What are your plans for 2013, both personally and professionally?

There have been a number of additions to the Rail Plus collection this year. What have been the more popular additions for Kiwis and how are sales going so far?

Our portfolio has continued to expand across the board. As well as new high-speed rail services we’ve added new luxury rail journeys and significantly increased the number and variety of sightseeing products, which has proven particularly popular. Sales are once again up and awareness of our product range has also risen.

Q

Does Rail Plus have any new offerings in store for the Kiwi market next year?

Agents will definitely see a number of new or enhanced products on offer. They can also look forward to more instantpurchase fares, which are cheaper and easily booked online. And we are looking at introducing some exciting service innovations via our new-look website.

Q

What about initiatives and incentives for agents?

Q

What do you enjoy doing in your spare time?

Q

What are you reading?

Q

Do you have any guiding principles?

Next year we are hoping to introduce at least two rail familiarisation trips to Europe exclusively for New Zealand travel agents. It will be a chance for local agents to experience some of the world’s best rail networks. We are also keen to unveil a ‘Rail Experts’ training programme, which will offer agents the opportunity to increase their knowledge and be rewarded for their efforts.

Laughing! I love the cinema and I’m also a real foodie. I love to cook and believe cooking should come from the heart so your food has soul, and when you put it in your mouth you can really taste the love. My idea of a fabulous dish? When I’m travelling it would have to be sangria, paella and a very handsome French Cuban man! I’m also in the midst of writing a book about my life. It’s about contemplation, love and family.

I’ve just finished the third book in the 50 Shades of Grey series, and yes I admit to not only reading all the books but being engrossed in mummy porn!

A couple of wonderful sayings come to mind. ‘How people treat you is their karma. How you react is yours.’ And ‘Keep calm, carry on? No thanks, I’d rather raise hell and change the world.’

December 2012

Rail Plus unveiled a wonderful new website recently and in 2013 we really want to raise awareness of our online booking tools and support services, and ensure agents are comfortable and confident in using them to book rail journeys. It’s about helping agents become more efficient while still offering our hands-on customer service when needed. In 2013 we will also be looking at new ways to help improve agents’ understanding of our full range of rail journeys, which goes well beyond Europe and the UK. Personally, life begins at 50 for me so 2013 is going to be a big year and a fun year. My children are my only real passion in life, so next year will also be about watching their careers and life unfold.

Q

11


FIJI

Coral coasting On a recent stay on Fiji’s Coral Coast John Clarke finds out why in many ways this unspoilt paradise is culturally and temperamentally suited to the Kiwi traveller. Nature tourism and Fiji seem a little incongruous – isn’t this the place where the gorgeous natural beaches are surrounded by luxury swimming pools, spas and swim-up bars? But the Coral Coast south of Nadi is really about the real Fiji - its traditions, its culture and the natural environment, with top resorts thrown in for good measure. The centre of the Coral Coast is the market town of Sigatoka on the banks of Fiji’s largest river of the same name. The Sigatoka river valley is an area of fertile arable land known as the salad bowl of Fiji and is dotted with traditional subsistence farming villages, these days with a bit of tourism, but tourism in a good way. Here’s why.

December 2012

SIGATOKA RIVER SAFARI On first glance one would think that charging up the river to the interior in a jet boat would be anything but low impact culturally sensitive tourism; but this is just what this innovative tourist operation is – both culturally and environmentally sound. From its small beginnings almost 20 years ago Sigatoka River Safari set out to slowly build relationships with the villages on the river, to develop a complementary and mutually beneficial tourist operation. And the result is that villages choose when and how often they wish to receive guests, and receive a fair share of each fee 12

charged. Villages are never visited two days in a row and take three months on, three months off. All monies are used by the villages for the villages, which has in effect meant a steady but non-invasive improvement in living standards. As our village guide Gus says; “Villages have chosen to make improvements in their own way, not in ways imposed from outsiders.” And it shows, healthy, happy kids, a few flush toilets and maybe one television, and nobody wandering about glued to a smart phone. The Sigatoka is a mighty large river and is subjected to regular periodic floods which rip down the valley creating more damage and change than a couple of jet boats a day can do. After a thrilling 30-minute boat ride up the river through magnificent scenery, which includes a stop on the river bank for a briefing on village protocol by our Fijian skipper (with the unlikely name of Highjack), we arrive at our village and are met by a member of the village, the afore mentioned Gus, who is to be our guide for the duration. The afternoon was spent wandering around the village, laughing with the local kids, drinking kava, enjoying lunch, singing and dancing. Impressions – genuinely welcoming, timeless, joyful and a sense that you are a welcome, honoured guest – to use an over done phrase: truly an authentic

Photo Credits || www.mediaweb.co.nz/services/photography

SIGATOKA RIVER SAFARI experience. Happy people on both sides. Highly recommended. Difficulty – 1/10. Value – 9/10.

THE SITE OF THE FIRST FIJIANS The Sigatoka Sand Dunes, Fiji’s first National Park on the Coral Coast, make for an excellent departure from resort living – and at $10 are a budget-friendly half-day trip for both families and the independent traveller. One of the first eco-tourism initiatives in Fiji, the sand-dunes and their accompanying visitors’ centre are a simple 45-minute drive from many of the Coral Coast resorts. The archeologically important dunes – site of many pre-historic finds over the past three decades – are also a fun way to spend a couple of hours. Guides are on hand for those who want to pay more for local knowledge about the area, but the easy-to-navigate bush paths through to the enormous dunes themselves are just as interesting on your own – and no one will be watching if you decide to sprint or roll down the undulating waves of sand. There is little signage and few others to distract from the natural beauty. The beach itself below the dunes is wild and shark-infested so visitors are encouraged to photograph the incredible driftwood rather than swim. But for a short, sharp, cheap release from Fiji’s commercial establishments, this stop is a winner.


WRITER JOHN CLARKE WITH A PACIFIC PYTHON

LUNCH WITH SIGATOKA RIVER SAFARI Don’t bring small children however, unless you wish to end up carrying them. Difficulty – 5/10. Value – 9/10.

KULA ECO PARK This park, just a short walk from the Outrigger on the Lagoon Resort, is the environmental showplace of the South Pacific and Fiji’s centre for the captive breeding of endangered species, and also provides free environmental education to Fiji’s school children. Kula started life as a “bird park” in the late 80’s, displaying typical aviculture species. It soon failed and the owner abandoned Fiji. By 1996 the park was

A MONIRIKI CRESTED IGUANA HATCHES in shocking condition with most of the birds either dead or dying from poor nutrition and care. The property was purchased by Kula Eco Park Management in January of 1997 and immediate action was taken to save the remaining inhabitants. Since then director Ramesh Chand has built up the park to what it is today; an operation dedicated to the preservation and protection of the wildlife of Fiji, through research and education. The park is entirely self-funding and relies on entry fees from visitors to sustain its programmes. It is also a great place to visit with an on-site restaurant, a beautiful walk through lush native forest

“Simply Unforgettable”

and the chance to see native flora and fauna up close. The park also allows visitors to get up close and personal with some of Fiji’s reptilian locals, such as pythons and iguanas.

The critically endangered Moniriki crested iguana

Tour Sessions Am Tour Departs 8.45am Pm Tour Departs 1.00pm Contact Us P: 0800 6501 721 or +679 6501 721 (anytime) E: safari@sigatokariver.com W: www.sigatokariver.com F: facebook.com/sigatokariversafari

December 2012

Sigatoka River Safari Fiji’s original jet-boat safari, Sigatoka River Safari offers a half-day, uniquely Fijian adventure into the heart and soul of Fiji, aboard custom-built safari jet boats. Passengers will travel along the Sigatoka River in jet boats to visit authentic Fijian villages and experience a day in the life of the real ‘kaiviti’ (Fijian). To bring the safari to life, a driver/ guide is assigned to each group and introduces passengers to the rich culture of the Fijian people and shares the history, customs and legends of the area. Sigatoka River Safari, has won of the Best Fiji Experience in 2008 Best Fiji Experience and Best Adventure Tour in 2007at the annual AON Fiji Excellence in Tourism Awards.

13


FIJI

MUSK PARROT Kula, with National Trust for Fiji, has just started a breeding programme for critically endangered Moniriki Crested iguanas and I was lucky enough to arrive just as one of only 20 of this rare lizard was hatching. Difficulty – 1/10. Value – 9/10.

WHERE TO STAY And finally those gorgeous natural beaches surrounded by luxury swimming pools and spas, of which the resorts have their share. Outrigger on the Lagoon epitomises the best on offer. A five-star resort set within 16 hectares of manicured tropical gardens that slope down to a private white sand beach. This luxury resort has all and more than one could expect of any such a facility anywhere in the world, but for me there are three special reasons why this resort stands above the rest. One is the sense of genuine warmth and hospitality that one feels in the place.

BEBE SPA SANCTUARY, OUTRIGGER ON THE LAGOON It may appear to be a large resort on the face of it – 207 rooms and suites plus 47 bures – but this hasn’t detracted from that same feeling of intimacy one finds in the traditional Fijian village. All are made to feel truly welcome and not once did we hear the dreaded words – “enjoy” or “have a nice day”. Two is The Bebe Spa and Sanctuary, situated on Vakalomalagi Hill – the highest point of the resort, with breathtaking views over the lush, undulating landscape and the crystalline ocean. Bebe houses eight treatment rooms, suspended from the main structure, which feature private balconies and open-air showers or sunken spa-baths with panoramic views. A range of face, body and massage treatments, some of which are Fijian. Bebe Spa Sanctuary combines escape and experience, giving guests spectacular views, personalised care and sublime relaxation. Then there is Kalokalo just above the spa – a full

service cocktail and Tapas bar with what I suspect is the best sunset view in Fiji. Three is simply the food. With a number of café/bars and four main restaurants, each with its own style of cuisine from Asia/Pacific crossover, traditional seafood and grill to classic fine dining with a Fiji twist. The whole shebang is overseen by the country’s most awarded chef, the brilliant Fijian born executive chef Shailesh Naidu. As one would expect, each restaurant is very good but it is the fine dining Ivi Restaurant that really stands out. Ivi is the most awarded restaurant in Fiji and is under the particular daily purview of another extremely talented chef, Fijian born sous chef Priya Darshani. Needless to say the cuisine is simply divine with service to match. All in all – a place where this writer intends to be again. Difficulty – 0/10. Value – 9/10. ➦ outrigger.com

THE CORAL COAST SEVENS

December 2012

November is the time for this threeday event at Sigatoka Park when 24 men’s teams and eight women’s teams battle it out for the i-Wau trophy and prize money. We were lucky enough to spend a couple of days at this year’s tournament taking in sevens rugby at its scintillating Fijian best, with a few teams from Australia, New Zealand and Tonga thrown in. Passion and heaps of fun and, much as Kiwis might like to disagree, it is Fiji that is the true spiritual home of the sevens game. Watch out for more on the 2013 event and trips to this growing spectacle in future issues.

14

Photo Credits || www.mediaweb.co.nz/services/photography


INDIA

Realit y

check in Rajasthan Hayley Barnett braves the planes, trains and auto-rickshaws of Rajasthan, India, on the search for those ah-ha moments everyone keeps talking about.

15


INDIA

December 2012

OLD DELHI Standing alongside young men on a quiet city rooftop as their kites cut through the sky. Watching canoes drift through lily pads in the early morning haze. Drinking with a royal nobleman as the sun sets over his village. Observing camel traders secure a deal over hot chai. There are few places in the world you can travel these days and receive genuine experiences like these that haven’t been deliberately set up for tourists, especially on a tour. So I was slightly dubious when a friend recommended I join a tour group for the Rajasthan leg of my trip to India. Apparently, I would be crazy not to. Even experienced travellers get in over their heads on this one. I’m glad I listened. The north of India is an intriguing, colourful, beautiful place, but boy is it crazy to get around. Intrepid Travel’s 15-day Classic Rajasthan tour aims to get travellers out of the usual tourist hubs and into the real Rajasthan by bus, train, jeep, taxi, rickshaw, car and camel. It’s a good way to experience India on your own but with the added comfort of knowing you will get on the right train. Having been, I’m not confident I would get to the front of the ticketing queue on my own, let alone into the mode of transport. 16

The tour of up to 12 people covers the usual tourist sites such as the Taj Mahal, Amber Fort and Udaipur, interspersed with visits to small villages and rural areas to observe a variety of different local lifestyles. It starts off in the chaotic centre of Delhi, the heaving heart of India. More than 40 million people inhabit this city and making your way through it, either on foot or cycle/auto rickshaw, is a must. There aren’t many who can handle the city’s tremendous energy for more than 24 hours so it’s a good thing Intrepid has limited this tour to one day, showing visitors off-the-beaten-track sites around Old Delhi such as a hidden rooftop for priceless views into a street market and the store of a renowned spice master for a lesson on spices and the startlingly huge range of tea. Our guide, Kartika, a young woman from the small town of Bhopal, has been living in New Delhi for six years and is as relaxed as any other city dweller, weaving the group of 12 through traffic and bartering with rickshaw drivers like a pro. “I am always prepared for everything,” she tells me confidently. “Nothing surprises me here.” Which is a good balance, because not an minute

Photo Credits || www.mediaweb.co.nz/services/photography

goes by that something doesn’t surprise me in Delhi. Around 55 of Intrepid’s India guides are locals, which not only eases communication but also gives you a better perspective on life in India. As we board the subway, Kartika points out the women’s carriage at the front, but we boldly brave the mixed, cramped middle carriages. Before leaving for India, I was warned that Western women are often stared at and sometimes grabbed - “They see our culture as being very promiscuous,” one woman told me. While the staring can be disconcerting, I found most locals were respectful and simply curious. During our visits to temples and palaces we were often gently guided into family photos, offered a handshake (which they always found amusing) and asked a few questions about our home countries. Moving out to the villages, it’s a similar story. Intrepid thoroughly researches each destination and changes visited areas regularly, which makes engaging with the locals easy and fun. Upon arriving in Madhogarh (a small town in the middle of rural Rajasthan), after a trip to the Taj Mahal and Red Fort, the initial feeling of barging in with “ the


JALEBI, A SWEET AND TASTY INDIAN SNACK

OLD DELHI

PUSHKAR CAMEL FAIR

Pichola, which dried up in 2008 after a weak monsoon season. Luckily, the lake is back and it’s hard to imagine what this romantic town would look like without its main attraction. Of course, there are other draw cards such as the numerous palaces overlooking the lake, as well as the shopping bargains to be had through Udaipur’s narrow winding streets. A large proportion of shopkeepers here are local artists, selling their own versions of the region’s famous miniature paintings. From here, it’s onto Pushkar. We were lucky enough to be here over the Pushkar Camel Fair. The small town is normally peaceful at any time of year bar November, but it’s during this month that the city is (arguably) at its best. The town comes alive with camel herders, traders and breeders from all over Rajasthan, gathering together to show off and trade their camels and horses. For tourists, there are a variety of shows to watch including the camel/horse dances in which the animals perform a range of tricks in front of a judging panel to the roaring applause of the large crowd around them. Clients can roam through the fair on a camel, sit more comfortably on a wagon or move about freely. After one night here, we’re on an overnight train back to Delhi. Fifteen

days go by in a blink. Fifteen days that might have seemed much longer had I attempted to wing my way around India’s largest state. Suddenly, Rajasthan has shifted from a lifelong dream to a lifetime of memories with just enough of a push outside my comfort zone to make it thrilling and comfortable enough to make it inspiring. Rajasthan should be on everyone’s travel bucket list. Intrepid Travel’s Classic Rajasthan tour is priced from $1660 pp.

WHEN TO GO November is a great month for festivals, with Diwali and the Pushkar Camel Fair going on, and it’s also a comfortable temperature in Rajasthan. From November through to April is the best time to go as this is winter, although it can get very cold in some places so take some woollies.

GETTING THERE Singapore Airlines currently operates twice daily from Auckland and daily from Christchurch via Singapore to India. Editor Hayley Barnett travelled through Rajasthan courtesy of Intrepid Travel. 17

December 2012

click click dot com” (as a guide eloquently put it back in Agra) subsides when an elderly woman rushes up to the group to introduce herself and her daughter. We walk around the village, chased by gangs of children hyped up for Diwali celebrations, as Kartika shows us around the various village hot spots – the school, the local potter, the tea houses. Besides the city and village stops, the group is given the opportunity to really go intrepid. We travel deep into the countryside and end up at a small lakeside retreat in Bijapur. Having the afternoon off and staying overnight in tents is a wonderful and relaxing change to moving through the noisy streets. The only sound is the light burr of a motorised fishing boat off in the distance and the occasional grunt from someone hitting a door post on their nightly loo run. While the bathrooms in each tent are more glamping than camping, when processing the local spices you become painfully aware that the walls are very, very thin. After one more night in Bijapur, in a beautiful old castle, we make our way to Udaipur. Though a tourist hotspot, Udaipur is still a must for intrepid travel seekers. Known as the Venice of India, the city is built on the fringe of Lake

BUNDI, THE SECOND BLUE CITY


INDIA

Journey

through India in style

December 2012

MAHUA KOTHI POOL India is a profusion of colour, chaos, sights, sounds and smells that will assault every sense on every level. “The first time you touch down in India can be quite overwhelming – the chaos, the smells the sounds – so it’s a good idea to have everything arranged for you to take away the hassle factor,” says World Journeys marketing manager Caroline Clegg. “For those wishing to visit India who really do feel a bit daunted by the prospect, going with a small group and a host is ideal. Everything is pre-booked and arranged, you know exactly what’s happening each day, and there is a host there to smooth the way. We have two such groups departing in 2013.” The Palaces and Wildlife of India small group hosted journey is a highlights itinerary. The 21-day tour departing October 20, 2013 suits the first-time visitor to India as it combines colourful history with the chaotic sights and sounds of modern India and its wildlife. Visit the Taj Mahal at sunrise, take a boat ride on the Ganges at Varanasi, examine intricate temple art, visit Amber Fort on elephant back, wonder at Lake Palace in Udaipur and search for a tiger in the Ranthambore National Park. Priced from $9985 per person share twin, this includes airfares ex AKL/CHC, accommodation in four and five-star hotels and lodges; transfers, sightseeing including entrance fees and park fees, plenty of meals, and tipping. A World Journeys host will accompany the group subject to a minimum 15 passengers travelling, and the maximum group size is 24. Airline taxes of $185 per person are additional. The South India and Sri Lanka small group hosted journey 18

Photo Credits || World Journeys

focuses on the beauty of the South, and also of the island of Sri Lanka. “On this 24-day journey departing March 2, 2013, we visit the old East India Company towns in southern India such as Chennai, and explore ancient ruins and the impressive rockhewn Hindu temples of Mahabalipuram,” says Clegg. “We visit the former French enclave of Pondicherry, wonderful hill stations from the days of the British Raj such as Munnar with its tea plantations and quaint township. In Kochi on the coast we explore the eclectic influences of the Dutch, Chinese and Portuguese, then there is the amazing experience of cruising the canals of Kerala on a private houseboat. Leaving India, we head for ‘Buddha’s island’ (Sri Lanka) to explore her beauty, and admire amazing historic landmarks and temples. Wildlife, stunning scenery, amazing culture and fantastic hotels offering a calm serenity at the end of each touring day make this trip a delight.” Priced from $9945 per person (share twin) this includes airfares ex AKL/CHC, accommodation in four and five-star hotels, transfers, sightseeing, entrance fees and park fees, plenty of meals, and tipping. The tour will go fully escorted from New Zealand with a minimum of 15 participants, and a maximum of 24. Airline taxes of $175 per person are additional. For those with little time, or who want something to start with that they can add additional arrangements around, recommend the Golden Triangle package, an eight-day independent tour with English – speaking local guides, which offers highlights including Old Delhi, the Taj Mahal, Fatehpur


KERALA BACKWATERS

RAMBAGH PALACE COURTYARD

MAHUA KOTHI SUNSET WITH &BEYOND

Sikri and Amber Fort. Priced from $995 per person share twin (three-star), this includes seven nights accommodation with breakfast, transfers by air-conditioned car and driver, sightseeing and entrance fees. Departures are daily, but bear in mind that the Taj Mahal is closed on Fridays, the Red Fort and Lotus temple are closed Mondays. Four, five and six-star options are available.

TIGERS SAFARIS ARE ON

World Journeys bring you the best of Antarctica with years of experience and personalised service.

World Journeys bring you the best of India, with years of experience and personalised service.

([SHGLWLRQ VW\OH FUXLVLQJ LQ FRPIRUW

• Independent tailor-made travel 3-star to 6-star 0 9 $QWDUFWLF 'UHDP 2FHDQ 1RYD

• Small group hosted tours including ights & superb &RULQWKLDQ ,, accommodation 6LOYHU ([SORUHU - South India & Sri Lanka, 2 Mar 2013 )O\ FUXLVH RSWLRQV DYDLODEOH - Palaces & Wildlife of India, 20 Oct 2013 6PDOO JURXS KRVWHG MRXUQH\V

Make India a part of your world. Call now on 09 360 7311 or 0800 117311 E. info@worldjourneys.co.nz www.worldjourneys.co.nz

E info@worldjourneys.co.nz

December 2012

World Journeys report that all four of &Beyond’s Indian jungle lodges have reopened following their annual closure for the monsoon season, with game drives going ahead as normal in the wake of the lifting of the interim ban on tourism in the core areas of India’s national parks. With only minimal changes envisioned to operations in the four reserves in Madhya Pradesh where they operate, &Beyond are confident they will continue to provide guests with the safari experience while remaining sensitive to their environment. Mahua Kothi lodge in Bandhavgarh National Park, and Bagh Van in Pench National Park are featured in World Journeys’ 15-day Jungle Odyssey itinerary through India’s wildlife parks, priced from $4065 (four star) or $9138 (five star) per person (twin) for the 2013 season (September through June). The itinerary also includes the deserted city of Fatehpur Sikri, the Taj Mahal, and the temples of Khajuraho. World Journeys currently has a Stay 5 / Pay 4 deal on tiger safaris with &Beyond, valid for new bookings only for travel to December 31, 2013. There is also Stay 6 / Pay 5 nights, or Stay 8 / Pay 6 nights, at any &Beyond lodges in India.

India

Antarctica

www.worldjourneys.co.nz &DOO QRZ RQ (09) 360 7311 or 0800 11 73 11

19


INDIA

India fast facts CURRENCY

WHEN TO GO

India Rupee (INR), 100 paise = 1 INR.

The most comfortable months for travellers over most of the country are October to March. The cooler hill stations are comfortable through the early summer months of April to June. India is generally very hot and humid through the main summer months of July to September.

The best time to visit India is November to April when the weather is most comfortable (summer can be hot and humid, with the possible exception of the highlands). There is also a plethora of festivals from November to April, which are a great addition to the travelling experience. India is renowned for its festivals and celebrations – each one a vibrant and colourful occasion so it should be possible for clients to enjoy at least one festival during their time in India. Diwali and the Pushkar Camel Fair are two of the most famous festivals celebrated in November each year.

SOCIAL CUSTOMS AND QUIRKS

HEALTH

The Indians are a very warm, generous and hospitable race. They are also quite curious so expect to be asked lots of questions about yourself. If entering a home, please remember to remove your shoes and appreciate that religious beliefs may well dictate certain behaviours. If you adopt a modest approach to your dress, speech and actions you will pretty much guarantee no major social gaffes.

Currently no compulsory health requirements to visit India.

LANGUAGE India has a number of official languages including Hindi, Urdu, Tamil, Bengali, Kashmiri, Kannada, Marathi, Gujarati, Telugu – and English is widely spoken.

WEATHER

VISAS It is now possible for New Zealanders to obtain a visa upon entering India but it is recommended that clients obtain a visa in advance from the Indian High Commission in Wellington.

Mumbai sophistication – REVIEW Mumbai, the rising economic powerhouse of India, is a city of contrasts. Beautiful, colonial buildings sit near clusters of large corporate towers, opposite beaches and monuments, and overflowing with character and charm. But it’s the glitz and glamour that the city of Mumbai is most famous for as the home of the Bollywood elite, and this is what clients should experience when they come here. A stay in a five-star Mumbai hotel should do the trick. At first glance, Sofitel BKC Mumbai

LUXURY ROOM

20

Photo Credits || World Journeys

looks like any other hotel in the growing financial district, until you enter the lobby. The flagship Sofitel in India is elegant, modern and spacious with no expense spared on even the most minute details. Only two years old, the hotel offers four restaurants (including a French chocolaterie), two bars, an outdoor pool, 11 meeting rooms, and the So Spa and So Fit gym. For the partiers, Jyran – a tandoor dining room – flows into an outdoor lounge that comes alive at night with regular DJs.

The hotel has 300 rooms including superior and luxury rooms, junior suites, and 31 suites and villas. All are designed by Isabelle Miaja with a blend of French style mixed with Mumbai edginess. The rooms come equipped with your own personal espresso machine, the award-winning My Bed, WIFI and all the amenities you could possibly need. All in all, a stay at the Sofitel BKC Mumbai is an experience. Just make sure clients remember to leave the hotel to a see a little of Mumbai itself! Rating: 9.5/10

PRESTIGE SUITE


Travel like a Maharaja

INDIA

THE INDIAN MAHARAJA

Photo Credits || Rail Plus

a well-stocked bar, a lounge car, a gymnasium, a steam bath and an Ayurvedic Massage Centre. Prices for the seven-night/eight-day journey between Delhi and Mumbai start from $5950 per person, twin share in Silver Class. Prices include all meals, entrance fees, two jungle safaris, a boat ride on Lake Pichola, a gala dinner in Udaipur or Jaipur, and English-speaking guides. ➦ railplus.co.nz

THE INDIAN MAHARAJA LOUNGE

FREE Kobo eReader Promo! Available to the first 50 Rail Plus bookings over $1500 that include a Eurail Global Pass. Bookings must be paid and ticketed by 27 Dec 12

December 2012

Rail Plus recently added another luxury train journey to its portfolio with the arrival of The Indian Maharaja, an eightday voyage between Mumbai and Delhi. The journey visits a number of attractions, with highlights including a gala dinner at Udaipur’s City Palace, a jungle safari in Sawai Madhopur, excursions to the Amber Fort in Jaipur and the Taj Mahal in Agra. Rail Plus general manager New Zealand Alka Thapar says The Indian Maharaja provides New Zealand travellers with a discerning way to explore a sometimes intense destination. “India is unmatched when it comes to colour and excitement, but New Zealand travellers can often find the experience a little overwhelming,” says Thapar. “The Indian Maharajah provides a new way to experience the country’s culture and attractions while travelling in comfort and style.” The train offers three classes of travel – Silver, Gold and Platinum – and the option of cabins and suites all offering private en-suites. Guests may dine at two restaurant cars serving Indian, Continental, Goan, Chinese and Maharashtrian cuisines, and the train also features

www.railplus.co.nz 21


INDIA

Inside India THE LAKE PALACE, UDAIPUR

December 2012

Stopovers Private Tours Small Group Tours Luxury Train Journeys Houseboats & River Cruises Culinary Tours Tea Gardens & Monasteries Spa Retreats Bespoke Travel

Toll Free 0508 100 111

www.innovative-travel.com

22

Photo Credits || Innovative Travel Company

Kiwi interest in India is soaring, according to specialist tour operators The Innovative Travel Company. “More and more New Zealanders are travelling to India and discovering a colourful country with a rich history, architectural delights and many traditions providing amazing and memorable experiences,” says Innovative managing director Robyn Galloway. The Innovative Travel Company has released a new Asia brochure for 2012-13 which features a range of holiday options for India. Ancient Kingdoms Holidays includes tailor-made itineraries such as the seven-day ‘Golden Triangle’ tour of three major cities in three different states, priced from $875pp twin (tourist class) and the 14-day Colourful Rajasthan tour of all the major highlights in the Rajasthan region, priced from $1835pp twin (first class). Economical upgrades to palace or heritage properties are also available on these and other itineraries featured in the brochure. Several luxury train itineraries are featured including the Palace on Wheels - eight days ex Dehli; Golden Chariot - eight days ex Bangalore, Deccan Odyssey - eight days ex Mumbai and The Maharaja Express - four to eight days ex Delhi. Other options include the eight-day Wildlife and Houseboats of Kerala itinerary ex Cochin. This private tour, priced from $1660pp twin (first class), offers an insight into a different side of India, relaxing on a houseboat on the waterways of Kerala, while taking in the sights of South India – including a wildlife sanctuary, fishing village, spice plantation and the night spots and restaurants of Mumbai. There’s also the chance to experience traditional Ayurvedic massages. Small group tours of both North and South India are featured, plus culinary tours which will please foodies with a mix of sightseeing and culinary highlights. All tours are hosted by local guides. “Clients couldn’t be in better hands with our local representatives in India,” says Galloway. “They are absolutely superb and testimonials from clients attest to this.”


HAWAII

Hawaii Five-O Hawaii Tourism Oceania and partners are ramping up for a record year with 50,000 Kiwis expected to grace Hawaii’s shores over 2013. So brush up on your Hawaii knowledge - find out what’s new on the island of Oahu and discover an island beyond the gateway that suits your client.

MAUI 23


HAWAII

December 2012

HAWAII RETURNS TO ITS ROOTS

HAWAII ISLAND

24

Hawaii is on track to achieve a target of welcoming 50,000 Kiwi visitors to its shores over 2013. Hawaii Tourism Oceania representative Darragh Walshe says the new Hawaiian Airlines (HA) flights starting from March next year, along with additional capacity from Air New Zealand, has allowed the tourism office to think big and go for what the tourism office has dubbed ‘Hawaii Five-O’. “With more airlift and added capacity we’re on track to achieving our goal of 50,000 Kiwis,” says Walshe. “This year we exceeded 20,000 so we’re 20 per cent up year to date.” HA’s new Auckland-Honolulu route is set to launch in March next year and the airline’s New Zealand sales manager Russell Williss says forward bookings are very solid. “The outlook for 2013 is very promising,” he says. “We’ve already upgraded the aircraft from the B767 to the A330 which gives us additional capacity. The key component now will be to consolidate and get ourselves established in the market.” Williss says part of the airline’s aim will also be convincing passengers to extend their holiday to a duel destination concept. “We are focused on Hawaii but we’re also promoting our beyond capabilities into mainland USA with our 11 online cities, which no other airline in this market can offer in their own right,” says Williss.


HAWAII IS A MELTING POT AND OFFERS AN ARRAY OF FOOD OPTIONS

WAIMEA CANYON, KAUAI

LANAI

He adds that HA plans to run a raft of famils once the airline is established after the launch next March.

MOLOKAI

Share the Hawai‘i Vista Study the following four photos and imagine yourself alongside the lucky travellers admiring a unique Hawai‘i vista.

HAWAII RETURNS TO ITS ROOTS

Photo Credits || Hawaii Tourism Oceania

Match the photo with the associated Hawaiian Island (Kaua‘i, O‘ahu, Maui, Hawai‘i Island) and be in the draw to win a Hawai‘i prize pack. Email your answer to info@hawaiitourism.co.nz by Dec 31st A

Waimea Canyon B

C

Waikiki

Halema‘uma‘u Crater

D

Ho‘okipa Beach

December 2012

Provided with more choice and availability, Hawaii Tourism Oceania is focused on promoting the new and more traditional sides of Waikiki, as well as getting Kiwis off the beaten track to less visited regions. “Right now we’re promoting experiences that take New Zealanders not just to the beach but also out to lesser known areas to show them the diversity of the destination,” says Walshe. “All of the islands have something different to promote. Hawaii Island has the volcano, Kauai has Waimea Canyon and Maui offers a range of experiences from white sand beaches to day trips out to vineyards.” But the tourism office’s biggest challenge is just around the corner. “As the New Zealand summer is our most challenging time to get Kiwis out into the Pacific, we’re ensuring that off-peak periods receive additional attention,” says Walshe. “Our summer is one of the best times to see Hawaii because of the whales, surf and the variety of events that take place around that time, including the Kona Coffee Festival. This is a great time to experience the arts and cultural feel of Hawaii Island as well as the volcano.” Tourism on the gateway island seems to have taken a cultural turn away from the glitz and glamour that is North American-style tourism. The recent rejuvenation of Waikiki on Oahu has seen the tourist area return to its roots with the new

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BUSINESS CLASS ABOARD HAWAIIAN AIRLINES

Waikiki Heritage Walking Trail, craft fairs and traditional food offerings. “People tend to think Waikiki is made up of a bunch of high rises around a beach, but there are many green areas and they’ve managed to bring the feeling of Hawaii back to Waikiki,” says Walshe. “There’s more of a cultural connection in terms of how it has mixed with tourism. It feels more unique now – Waikiki is not just a resort destination anymore.” If clients have around three or four days, suggest they go downtown. During the first and last Friday of every month there is live music inside the art galleries, which offer traditional art, and buskers in the streets. “Downtown Honolulu has this history about it and offers

Hula

HAWAIIAN AIRLINES’ A330

an array of restaurants and bars,” says Walshe. “Now there are more opportunities to eat out at restaurants which don’t offer the usual American fast food fare. Hawaii is a melting pot – it’s part of the United States but also has a heavy Asian influence, especially that of Chinese and Japanese.”

ALL THE WAy TO THE U SA

N O N - S TO P TO H AWA I‘ I F R O M AU C K L A N D & O N TO 11 U. S . C I T I E S C O M M E N C I N G 14 M A R C H 20 13

Your complimentary inclusions HawaiianAirlines.co.nz

December 2012

2 x 32kg baggage allowance pp

Hawaiian Inspired Meals

Island Beverages

Authentic Hawaiian Hospitality

Entertainment, blanket & pillow

Contact Hawaiian Airlines for more Information, Tel 09 977 2227 or email hawaiian@walshegroup.com

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Photo Credits || Hawaii Tourism Oceania


FEATURE

The islands of Hawaii Of course, Honolulu is just the start point for a multitude of adventures to be had throughout Hawaii’s islands. Here, Hawaii Tourism gives us an overview on what to expect of each of Hawaii’s main islands.

OAHU Sometimes called The Gathering Place, Oahu certainly lives up to its name. The third-largest Hawaiian island is home to the majority of Hawaii’s diverse population, a fusion of east and west cultures rooted in the values and traditions of the native Hawaiian people. It’s this fundamental contrast between the ancient and the modern that makes discovering Oahu so enjoyable. The clear blue waters of Kailua Beach meet the metropolitan cityscapes of Honolulu. The historic architecture of Iolani Palace meets the timeless memorials of Pearl Harbour. The big city of Waikiki meets the small town of Haleiwa on the North Shore. Whether clients are hiking atop Leahi (Diamond Head), enjoying some shopping, or simply unwinding on the sands of the island’s beaches, they’ll find variety at every turn on Oahu.

HAWAII ISLAND It’s easy to feel awed on Hawaii Island. From the molten magma flowing from Hawaii Volcanoes National Park to the snow-capped heights of Maunakea; from the green rainforests of the Hamakua Coast to the jet-black sands of Punaluu Beach; Hawaii Island is an unrivalled expression of the power of nature. To avoid confusion with the name of the entire state, the Island of Hawaii is often called the Big Island – it’s nearly twice as big as all of the other Hawaiian Islands combined. The dramatic size and scope of the largest Hawaiian Island create a microcosm of environments and

activities. On this island’s tableau, clients will find everything from extravagant resorts and golf courses to modest local towns and sacred Hawaiian historical sites, from the birthplace of King Kamehameha I to Hawaii’s first missionary church in Historic Kailua Village (Kailua-Kona). With so much to see, it’s best to experience the island in small pieces.

KAUAI Kauai is Hawaii’s fourth-largest island and is sometimes called the Garden Isle, which is an entirely accurate description. The oldest and northernmost island in the Hawaiian chain is draped in emerald valleys, sharp mountain spires and jagged cliffs, aged by time and the elements. Centuries of growth have formed tropical rainforests, forking rivers and cascading waterfalls. Some parts of Kauai are only accessible by sea or air. Beyond Kauai’s dramatic beauty, the island is home to a variety of outdoor activities. Kayak the Wailua River, snorkel on Poipu Beach, hike the trails of Kokee State Park, even go ziplining above Kauai’s valleys. But it is the island’s laid-back atmosphere and rich culture found in its small towns and along its one-lane bridges that make it truly timeless.

MAUI Stand above a sea of clouds high atop Haleakala. Watch a 45-foot whale breach off the coast of Lahaina. Lose count of the waterfalls along the road as you manoeuvre the hairpin turns of the Hana Highway. One visit and it’s easy to see why Maui is called The Magic Isle. The second-largest Hawaiian island has a smaller population than you’d expect, making Maui popular with visitors who are looking for sophisticated diversions and amenities

in the small towns and airy resorts spread throughout the island.

MOLOKAI AND LANAI Molokai and Lanai are often grouped with Maui as both are easily reached by ferry from this island. On foot, by bike or by four-wheel drive, Molokai is an island of outdoor adventure. Take the road less travelled and get red dirt in your shoes whether you’re hiking along the cliffs leading to Kalaupapa National Historical Park or discovering Papohaku Beach, one of Hawaii’s biggest white sand beaches. With a high percentage of its population being of native Hawaiian ancestry, Molokai is a place where Hawaiian culture thrives. The people of Molokai continue to preserve their rural lifestyle thanks to their love of the land, or aloha aina, and you can feel this aloha from small town Kaunakakai to sacred Halawa Valley. Hawaii’s past comes alive on Molokai. In Lanai, you won’t find a single traffic light and that’s exactly how the locals like it. Lanai can feel like two places. The first is found in luxurious resorts where visitors can indulge in world-class amenities and championship-level golf at The Challenge at Manele and The Experience at Koele. The other is found bouncing along the island’s rugged backroads in a four-wheel drive exploring off the beaten path treasures like Keahiakawelo (Garden of the Gods) and Polihua Beach. The smallest inhabited island in Hawaii, Lanai offers big enticements to its visitors. From the views atop the pine-lined Munro Trail to watching the acrobatic spinner dolphins from romantic Hulopoe Bay, Lanai is a special place where you’re sure to find serenity, adventure and intimacy. If you want to get away from it all, get away to Lanai.

HALEMA‘UMA‘U CRATER, HAWAII ISLAND

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DOMESTIC

KIWIS LOOK

TO CITIES FOR

SUMMER

December 2012

Oriental Bay, Wellington Wellington is the destination New Zealanders would most like to visit in the next six months, followed by Auckland, Christchurch, Queenstown and Nelson, according to the latest AA Mood of the New Zealand Traveller survey. Released by the Tourism Industry Association New Zealand (TIA), the survey also shows that Kiwis expect to stay away longer than their last summer break. AA Tourism general marketing manager Rebecca Cherry says that while 38 per cent of Kiwis are planning to stay at home, those who are heading away expect to stay away longer than last year. “Survey respondents told us they expected to be away 7.9 nights, up from 7.4 nights in each of the last two ChristmasNew Year periods,” says Cherry. “That increase may also partly explain why 21 per cent of New Zealanders expect to spend more on their trips this year, compared to last year.” Auckland looks to be the most popular destination but traditional summer holiday spots like Lake Taupo, Tauranga/ Mount Maunganui, and Coromandel can also expect to see an 28

influx of visitors. In the South Island, Christchurch, Queenstown and Nelson top the popularity poll. TIA chief executive Martin Snedden says most of those heading away on holiday will stay in a private home, bach or crib (70 per cent). Motels and holiday parks each attract 16 per cent of holidaymakers. “However, the results show that 62 per cent of those who need to book accommodation haven’t yet done so,” says Snedden. “While short booking patterns are a growing trend being noticed by tourism operators, people need to realise they may miss out on their preferred options if they leave it too late.” The survey also found that 69 per cent would like to travel around New Zealand more in the next six months than they are currently planning to. Finances and work commitments are the main barriers to more travel. Australia is New Zealand’s favourite destination for an overseas holiday in the next six months.


KIWI SUMMER

ON THE ROAD

Lake Frontier Switching islands for the summer holidays? DriveAway Holidays is offering discounted car hire prices for rentals in New Zealand for 2013. Clients can choose from a number of suppliers offering a range of vehicles from economy cars through to SUVs, mini vans and premium vehicles. As an added bonus, if they book by December 31 they will benefit from early bird deals for travel during May 2013. Alternatively, they can get off the beaten track and explore New Zealand in a motorhome. DriveAway Holidays offers a

range of motorhome vehicles to suit all budgets and needs. For travel between May and September 2013, take advantage of the early bird deal offering free days when collecting in Auckland, Christchurch or Queenstown: travel for seven days and pay for five days, travel for 14 days and pay for 10 days, travel for 21 days and pay for 15 days, or travel for 28 days and pay for 20 days. All deals are valid on selected vehicles only with selected suppliers, subject to availability. ➌ driveaway.co.nz

Your Road to Freedom with DriveAway Holidays World Wide Car and Motorhome Rental Search through over 60 suppliers in 135 countries to get the prices on your next car or motorhome hire

Lic No. 2TA6087

Photo Credits || Driveaway Holidays

December 2012

Book online now at www.driveaway.com.au or call us on 1300 723 972 24 hours a day 7 days 29


DOMESTIC

Nitro Circus Live

A DUNNERSTUNNER

Ride The Rhythm

December 2012

SUMMER

The city of Dunedin is set to sizzle this summer. Dunedin Tourism recently launched the new Dunnerstunner campaign, featuring a range of outdoor events and summery deals, and now Dunedin’s old prison is being transformed into a tourist attraction too. The Dunedin Prison Charitable Trust has raised $2.6 million to complete the refurbishment of the Victorian prison’s courtyard into an outdoor dining and gathering space, and to establish a gaol tour experience, and convert the warden’s offices into office and venue hire spaces. Meanwhile, there are plenty of events to get to during the summer months in Dunedin including Nitro Circus Live, an action sports show which will return on January 25. The show will come to New Zealand direct from a 13-stop tour across Europe. Headlining the tour will be the Nitro Crew from the MTV series and the 3D movie. And new for 2013, Ride The Rhythm promises to be a magical night of music and high-action equestrian entertainment. The Hollies will share centre stage with equestrians in their only South Island show, playing at the Forsyth Barr Stadium. The highlight of the equestrian action will be the McMillian Equine Feeds Super Grand Prix, boasting a $50,000 prize. Run over two rounds, the competition will feature some of Australasia’s leading jumping combinations. 30

The Hollies


DOLLARS AND SENSE

HUMAN RESOURCES

Have a happy cashflow at Christmas ■ Paul Davies pauldavies@travelaccounting.co.nz ➥ travelaccounting.co.nz Are you prepared for the next two months? Cashflow is critical to survival. Learn how to maximise your cashflow by managing the financial resources of your business. • Ask for a larger deposit on all bookings • Retain funds as long as you can before paying suppliers • Get your debtors on credit card or full payment upon booking • Pay your monthly creditors later than usual • Use your company credit card to extend your time to pay suppliers • Ask your suppliers for extended credit terms – payment over three months or longer • Get your GST refunds completed promptly • Chase overrides due and supplier rebates and hotel commissions • Sell any unwanted assets on Trade Me • Check your tax calculations and put off payment until next year if feasible

Minimise your expenses

Manage your business expenses better if you have not already done so. • Decide who can afford to take unpaid leave • Reduce the number of paid days per week • Ask your landlord for a rent holiday – repaid next year • Pay your telephone bill on a credit card • Reduce your expenses, both business and personal, to the minimum • When business is quiet get staff to take their holidays – this maximises productivity when they return • Get any projects completed over this time when staff are not so busy

Get funding in place early

■ Diane Hallifax Human Resource Advisor Everest Group Limited It is that time of year where businesses are planning their Christmas celebrations and everyone is getting into the spirit of the party season. Most of you will be putting on a staff function, whether that is a simple barbecue, a big night out, or drinks and nibbles on the last day of work for the year. It all seems fairly straightforward doesn’t it? Sorry to be the Christmas Grinch but it isn’t! The seemingly innocent festive celebrations, particularly when people have been drinking, can turn into an employment nightmare with fighting, bullying and harassment. As an employer you have obligations even when the work function is off-site. Your employees also have obligations and are still bound by their employment agreements and therefore must adhere to workplace policies and procedures. So as an employer what can you do to minimise your risk, provide a safe environment, ensure everyone has a good time and then get them all home safely? •

If you have under 18s working for you make sure they aren’t drinking alcohol and point them out to the bar staff. • Make sure there is plenty of food available and that it is served throughout the function. • While we focus on drinking being the medium for potential bad behaviour you also need to consider drug taking and monitor any behaviour that seems suspicious. • Ensure there is transport available to get everyone home safely. • Be clear about your expectations and that violence, harassment and other desirable behaviour will not be tolerated. • Prior to the function identify potential risks and take steps to minimise or eliminate them. • Arrange for senior managers to stay sober during the event. They may be able to identify and defuse situations before they get out of control. • Ensure you have a social media policy in place and communicate that. You don’t want staff posting on their Facebook or Twitter pages something that could bring your business into disrepute. Christmas parties are a great way to show your appreciation to your staff for all their hard work and to boost morale. With a bit of careful planning and some good management you can make sure that the Christmas party is talked about into the New Year, for all the right reasons.

December 2012

• Request a temporary overdraft well before you need it • Obtain a loan using the equity in your property • Obtain a loan using the equity in your insurance policy • Obtain a line of credit for emergencies well before you may require the funds • Flexirent any computer purchases • Extend the credit limit on your credit cards • Match your long-term assets with long-term debt so you have the cash to pay your bills

‘Tis the season

31


PART PIX

Hawaii leis it on

Hawaii Tourism Oceania presented the island of Maui to industry partners in Auckland recently. Maui Visitors Bureau representative Sherry Duong networked the night away alongside Darragh Walshe from Hawaii Tourism.

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Jessica Rowland, US Consulate; Sherry Duong, Maui Visitors Bureau; and Estelle Sarney, Herald on Sunday Hylda Bloomfield, Air New Zealand; Mandy Veale, Mondo Travel; Tuvae Siaosi, US Consulate Phil Harrison, Luxury Magazine and Dana Deree, US Consulate June Westenra, Orbit Corporate Travel; Sherry Duong, Maui Visitors Bureau Darragh Walshe, Hawaii Tourism Oceania; Mark Ferguson, CI Events; and Jim Donegan, US Consul General

Guangdong Tourism Bureau in town

Auckland tourism representatives joined delegates from the Guangdong Provincial Tourism Bureau for dinner at the Sofitel Hotel recently to discuss tourism and trade opportunities in the Guangdong region. The dinner preceded the arrival of 250 Chinese travel agents, who landed in New Zealand on December 10 as part of an international travel agent familiarisation, hosted by China Southern Airlines.

December 2012

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6. Zheng Jian, Tourism Service Co; Tang Zhuguang, Finance Department; Yang Tongjun, General Office Guangdong Government; Wang Zhihong, Guangdong Provincial Tourism Bureau; Lu Fengshun, The Tourism Service Co; and Ding Yan, Lin Jueyi, Wang Wenqing, all Guangdong Provincial Tourism Bureau. 7. The new China Southern Airlines A380 which 250 Chinese travel agents arrived on 8. China Southern Airlines CEO Tan Wangeng and members of the executive team arrived at Auckland Airport to a traditional Maori welcome 9. China Southern Airlines CEO Tan Wangeng receives a hongi

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