NZ Traveltrade March 2012

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Volume 40 Issue 20

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contents

PROFILE 2

Kim Milne from Carson Wagonlit Travel

DESTINATIONS 8

Weddings, Honeymoons and Romance

18 Walking and cycling holidays 20 European highlights 24 Antartica Update

EXPERT PANEL 29 Careers and training: Kathy Wolfe 30 Social Media: James Hacon 31 Human Resources: Diane Hallifax

COVER: Ultimate Villa Pool, Te Manava Luxury Villas & Spa

32 Dollars and Sense: Paul Davies

2013

NOW

www.traveltrade.co.nz a Mediaweb magazine editor: Rebecca Emery P: +64 21 667 377 E: rebeccae@mediaweb.co.nz JOURNALIST: Hayley Barnett P: +64 22 030 0472 E: hayleyb@mediaweb.co.nz MANAGING EDITOR: Graham Hawkes Group SALES MANAGER: Lisa Morris ad sales: Julianne Iudica P: +64 21 169 3541 E: juliannei@mediaweb.co.nz ADVERTISING/SALES CO-ORDINATOR: Pip Maclean P: +64 9 419 2259 E: ads@mediaweb.co.nz DESIGNER: Bex Mikaere PRODUCTION MANAGER: Fran Marshall P: 0274 304 559 E: franm@mediaweb.co.nz CIRCULATION/SUBSCRIPTIONS: Sue McDiarmid P: +649 300 2671 company aCCOUNTANT: Pam King P: +64 9 300 2670 E: pamk@mediaweb.co.nz

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March 2012

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1

PROFILE

Taking care of business Kim Milne, the new country director of Carlson Wagonlit Travel (CWT), shares some insights into the challenges that lye ahead and her goals for the future.

Give us an idea of your career background. What has led you to this new role?

I was always good at numbers so once I finished school I decided I would become an accountant - it didn’t take me long to realise this was not the path for me. Once I started working I was fascinated with workplace behaviour, culture and people, and I very quickly gravitated to HR and leadership.

I have held leadership roles in both the recruitment and insurance industries and have really enjoyed developing potential leaders and staff within the organisation. The opportunity to work for a large global organisation like CWT was exciting and the role combined all my passions.

What are your main goals in the role?

My focus will be on continuing to grow the business in 2012 as well as continuing to develop our client relationships. I am also passionate about developing my staff and creating a cohesive culture in the workplace.

March 2012

What sort of challenges do you foresee for the future?

Obviously the downturn in the market is something we have to prepare for but we are always focused on creating customer value; we have a strong committed team and we are continually improving in quality and efficiency.

How do you see CWT evolving in the marketplace?

We pride ourselves on being at the forefront of integrating travel technology and 2012 will see further advancements in this area. Smartphones and tablets are becoming the norm for most business travellers and at CWT we are focused on providing and recommending the right 2

Photo Credits || Jan Michael David

technology for our clients. We will continue to create sustainable competitive strength and service.

What has been your greatest achievement so far, both career and personal?

Workwise, my biggest achievement so far would have to be leading my previous team to win the overall award in the 2009 NZ Best Places to Work Culture and Climate Survey.

The effects of engagement on employee productivity, retention, and recruitment certainly make a difference to the bottom line.

Personally, it would have to be having three beautiful children, watching them all grow into loving, happy, unique individuals.

What do you enjoy doing outside of work?

When I’m not spending time with my family and socialising with friends, you’ll find me curled up on the couch reading or participating in a Les Mills combat class.

What are you reading?

I have a couple of books on the go at the moment, “5 Dysfunctions of a Team” by Patrick Lencioni and rereading “The Bronze Horseman” Paullina Simons.

What advice would you give to someone who aspires to be in your position?

You need to enjoy what you do, have a passion for seeing your staff develop and always do what you say you are going to do!

What are your guiding principles?

Admit when you have made a mistake and learn from them, be honest, be appreciative and always do what you say you are going to do.

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Everyone can explore The Rock Wellington Airport is so proud of its new terminal The Rock they want to ensure everyone gets the opportunity to see it by opening the doors for the public during the last week of March.

The opening times for everyone to explore The Rock are between 10am-12pm and 5pm-7pm daily, from Monday, 26 March until Saturday, 31 March. Complimentary parking will also be provided to people coming to view The Rock.

Not only has The Rock doubled international passenger capacity and vastly improved passengers’ facilitation and experience, but it has created an award winning and unforgettable talking point for visitors and Wellingtonians alike.

The Rock has now won 12 awards, the most prestigious being the Transport Category for the World Festival of Interiors at the 2011 World Architecture Festival in Barcelona. It was also recently named the fourth best

terminal in the world by Frommers in USA Today, and the Airport wants to make sure you get to see it.

Everyone can enter through international departures and JR/ Duty Free to get the full international departure experience. The Mojo café in The Rock will also be open, so visitors can enjoy a coffee and tasty café fare.

They will also get to see the special fish tank hosting a group of the local south coast fish who are cared for by the Island Bay Marine Education Centre.

By 2030 Wellington Airport’s passenger numbers will double to 10 million. The Rock was developed in preparation for the Rugby World Cup 2011 to double international processing capacity and meet future demand. It has already successfully managed the airport’s busiest day ever hosting three times the number of daily international passengers.

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➦ www.wellingtonairport.co.nz

March 2012

3

aime

AIME in a nutshell Powers combined

walkway leading to a kid’s library, arts

target. The first team to hit the target

In Darwin, the Holiday Inn Esplanade has

and crafts laboratory, kid’s café and

wins! For a full day session, this game

formed a partnership with the Darwin

internet/video corner. Taking centre stage

can be combined with other beach

Entertainment Centre (DEC) to create the

is a covered performance area where

activities such as football or volleyball

largest meeting facility within the city’s

children have the opportunity to put

to encourage camaraderie and teamwork

CBD. The DEC, which has been operating

their talent on parade. The Tree House

between colleagues.

in Darwin for over 25 years, has a tiered

Café, located on the second floor, serves

auditorium with capacity for up to 1050

a variety of all-time favourites from hot

Dubai’s looking good

delegates, with breakout rooms, trade

dogs and hamburgers to milkshakes.

Dubai Department of Tourism and

and exhibition all available on the same

In the outdoor area, three different

Commerce Marketing (DTCM) report

level. With 197 guest rooms, the Holiday

playgrounds are on offer catering to three

that visitor numbers from New Zealand

Inn Esplanade Darwin is the city’s largest

different age groups: one to three, four

are up four per cent on 2010. “2011

conference hotel

to 12, and 13 to 15 years old. The latest

has shown by far our highest growth

versions of Wii, Play Station 3, and Kinect

and could not be achieved without the

Kids rule in Thailand

XBOX are available at the internet/video

value support and commitment shown to

Angsana Laguna Phuket, the newest

corner, which is expected to be a hit with

Dubai as a destination by our key trade

addition to integrated resort Laguna

teenagers.

and airline partners, in addition to the unprecedented support from our industry

Phuket, has introduced the island’s first

and features its very own check-in area

kids’ club built around a tree house

for little ones. Designed for play and a

Something new from Alice

partners based in Dubai,” said DTCM

concept. The Tree House Kids Club (for

fun learning environment where parents

Alice Springs’ newest evening

director Julie King.

ages one to 16) offers generous play

can also join in, the club features four

entertainment is a progressive dinner

space for children spread over two floors

separate areas linked by a covered

with a difference. Guests are immersed

Full steam ahead

into the region’s history with live actors,

China has been expanding its high-speed

good food and murder mystery style

rail network, drastically cutting down

entertainment. The night starts at 630om

travel times between Shanghai and

and includes transport, a two course

neighbouring MICE hot spots such as

dinner, beverages and entertainment.

Suzhou and Hangzhou. For example,

➦ www.seitoutbackaustralia.com.au

Hangzhou is now 47 minutes away by train – a journey that previously took two

Angry Birds anyone?

and a half hours by car in light traffic.

It is predicted an increase in demand for two-city itineraries now that it’s possible to do a day trip to Hangzhou. In June 2011, the high-speed train service between Shanghai to Beijing was put into service. The journey between the two cities takes just five hours.

March 2012

Sarawak Convention Bureau offers

4

delegates the chance to play a real-life

Sunshine property update

version of iPhone game Angry Birds as

Novotel Twin Waters on the Sunshine

a breakout activity. The group is divided

Coast now has a new MICE venue.

into teams where they are be required to

Lily’s on the Lagoon, the property’s

build a catapult from scratch using the

signature restaurant was renovated in

items provided. No tools or hardware, just

July 2011 to allow for simultaneous use

simple ingenuity and lots of teamwork.

for conferences and events as well as

Each team is given three chances to

dinner events. The venue can now be

hit the target, failing which; an elected

divided into two separate spaces with an

team member is required to use his or

overall capacity of up to 250pax banquet

herself as a human catapult. An alley is

or theatre setting, 200pax cabaret and

created from a plastic sheet with water

40pax u-shape. Set over-water on the

and soap, and the human catapult has

property’s private lagoon the venue is now

to slide his or her body to reach the set

a premium conference space.

Heritage adds capacity in Nelson Work is well under way at the Rutherford Hotel Nelson A Heritage Hotel’s new conference centre. The conference centre development, which began in November last year, is due to open in late 2012.

The conference centre will house 700 people theatre style or 500 for a banquet and represents one of the largest conference centres to be built in recent times in the South Island.

The Nelson conference development is being built on the western side of the existing hotel on Nile Street and will comprise a 585 square metre conference space.

Adjoining the new conference space will be an outdoor garden for delegates to bask in Nelson’s famous pleasant climate on refreshment breaks or over a relaxed BBQ meal.

The new conference venue can be divided in to two large conference rooms. The Maitai two room will be

332 square metres and house 400 people theatre style and the Maitai one room will be 253 square metres and suitable for 300.

Tipped to be popular with event organisers will be the 280 square metres of pre-function area offering ample room for trade exhibitions and motor vehicle access is planned.

The conference centre will incorporate the existing conference facilities of the Waimea (capacity 150 theatre style), Wairau (80 theatre style) and Heaphy (capacity 50 theatre style) rooms for breakout space. Combined, the Waimea and Wairau rooms provide an ancillary conference venue for up to

300 people theatre style.

The hotel’s large-scale facilities offer huge potential for Nelson according to Rutherford Hotel Nelson A Heritage Hotel’s general manager, Bevan McGillicuddy.

“The new increased capacity offers a great opportunity to host larger events in the region which will bring many delegates and their partners to Nelson providing a big boost to the local economy,” says McGillicuddy.

Situated in the heart of Nelson’s CBD, Rutherford Hotel Nelson has 113 well appointed rooms and two popular restaurants.

Oceano seafood restaurant specialises in delicious fresh local produce, whilst award winning Miyazu restaurant offers the flamboyance of the teppan yaki table with authentic Japanese cuisine. ➦ www.heritagehotels.co.nz

More reasons to visit somewhere special

Rediscover New Zealand’s heritage with a growing range of stylish and welcoming properties in iconic destinations from the far north to the south.

Heritage Hotels and the Heritage Boutique Collection – beautifully appointed hotels and sophisticated conference facilities ensuring guests have even more reason to stay somewhere special.

www.heritagehotels.co.nz

March 2012

P29/18766

for reservations and enquiries please phone 0800 368 888 or email res@heritagehotels.co.nz

KariKari Peninsula • Bay of islands • aucKland • rotorua • Wellington • nelson • Hanmer sPrings • cHristcHurcH • aKaroa • QueenstoWn

5

news AUSTRALIAN LUXURY

March 2012

True luxury on Hamilton Island qualia is a unique Australian expression of world-class luxury, situated on the secluded northernmost tip of Hamilton Island surrounded by the unsurpassed beauty of the Great Barrier Reef. qualia is a truly special place where everything has been meticulously considered to relax the mind.

This world-class resort immerses visitors in a relaxed atmosphere, offering personalised and intuitive service. qualia’s sun-drenched northern aspect provides a choice of 60 individual pavilions, some incorporating private plunge pools.

Or, clients can experience the uncompromising luxury and privacy 6

of the Beach House with its own guest pavilion.

Facilities include two pools, a library, private dining room, two bars and restaurants and a fitness centre.

Guests also have their own golf buggy, allowing the rest of the island to be explored at a leisurely pace.

For a truly memorable experience, Spa qualia offers an extensive range of luxurious local and international treatments. The spa is an allencompassing, sensory experience with six deluxe treatment rooms, a relaxation area with steam room and outdoor tropical vichy shower, along with open air yoga and meditation pavilion.

For those with a more adventurous spirit, the Great

Photo Credits || Windward plunge pool couple

Barrier Reef is the perfect place to make some unexpected discoveries.

Head off on a diving or snorkeling adventure, or marvel at the wondrous diversity of underwater life on a reef tour. There are also all manner of watersports to pursue. qualia guest can also arrange for the services of a yacht and cruise the Whitsundays, unwind on Whitehaven Beach or take a scenic helicopter flight.

With a direct flight taking only two to three hours from international gateway cities on Australia’s east coast, Kiwis can leave in the morning and have their feet in the pool by the afternoon. ➦ www.qualia.com.au

Have you ever wished you could stretch precious seconds into leisurely hours? At our private and exclusive award winning qualia resort, you can relax and unwind with pristine surroundings and unmatched comfort. Experience the signature Bularri Yarrul ‘warm stone’ massage, the exquisite food and wine in the two superb restaurants or the simple joy of just lying in peace by one of the resort’s idyllic pools. If you decide to venture out of qualia you’ll discover that the beaches and waterways are some of the world’s best for sailing, diving, fishing and kayaking and that there are a range of fine dining restaurants to select from. For golfers, try our 18-hole championship golf course with challenging fairways and a clubhouse with 5-star cuisine. With just a 2 or 3 hour flight from most Australian mainland cities, arriving here is easy. Call +612 9433 3349 or visit qualia.com.au

G R E AT B A R R I E R R E E F

weddings

Passion in the Pacific The Pacific Islands offer a range of wedding packages, romantic touches for honeymooners and secluded hideaways for couples after the ultimate romantic escape.

Peppered with traditional touches and local charm, there is certainly something for all kinds of clients across the many destinations on offer.

Traveltrade updates some of the latest news and product information for 2012 with a particular focus on the offerings in the Cook Islands and Fiji.

Romance in flight Aircalin Hibiscus Service

March 2012

Romance is associated with the French and so the choice of Aircalin (SB) and New Caledonia as a destination for a wedding/honeymoon/romantic getaway fits the bill perfectly.

SB is the only full service airline flying between Auckland and Noumea. It is also the only carrier with a business class offering on the route.

“With a wedding or honeymoon being a special occasion, the idea of treating yourself to business class is a good one - particularly on a short flight when it won’t break the bank,” said sales manager Angela Hallett.

“The Sunday flight is particularly popular and appeal to those who have their wedding on a traditional Saturday and departing for their honeymoon the next day.”

8

Aggie’s update Aggie Greys Lagoon Beach Resort & Spa in Apia offers a fantastic location for a dream tropical wedding and is gaining in popularity with two recent weddings including All Black Jerome Kaino and Pua Magasiva from Shortland Street. Every detail of the wedding and reception is overseen by Aggie Greys groups and events manager Greg Meredith and his team.

The 18 hole championship Le Penina Golf course reopened in September 2011 and is now owned by Aggie Greys. To celebrate, from April 1 all resort bookings will receive a free round of nine holes.

The resort continues into 2013 with kids under 12yrs stay, play and eat free and Aggie Greys Hotel & Bungalows has the Kitty Katz Kids Club open seven days.

Currently, the hotel is offering a special of stay 5/pay 3 for sales to 30 April and travel to 30 November 2012. Aggie Greys Lagoon Beach Resort & Spa is offering a year round

stay 5/pay 4 and a special stay 7/pay 5 for travel 1 April to 31 October 2012, sales to 30 April plus a 2 for 1 spa and golf deal. All deals include return airport transfers and daily buffet breakfast.

Cooking up some romance Crown Beach Resort & Spa in Rarotonga is abuzz with new developments designed to enhance the romance.

Award-winning hair and make-up stylist, Sara O’Keefe has joined the resorts’ Spa Ariki to cater for fussy brides seeking top-of-the-line hair treatments, colouring and styling. O’Keefe’s professional experience includes being the creative director of the largest beauty academy in Australasia and winning more than 30 hairdressing awards in New Zealand.

The resort has also commenced building 18 new beachfront cabanas that will be decked out in flowing drapes and feature romantic round day beds. The cabanas are available will be available for hire at $25 per use and guests will be looked after by resort staff serving up a full range of food and beverages right on the beach.

A new beachfront bar with a rustic surf décor featuring cold beverages and snacks is underway as well.

Crown Beach continues to renovate and refurbish its villas and suites with new kitchens, new bathrooms and new décor. Once complete, renovations will move to public areas including restaurants and reception/lounge.

Moana Sands offers more

in the two-bedroom Beachfront Villas. Guests will also receive a $50 to $100 credit (depending on room grade) at the Sands Restaurant and Bar and for those booking the spacious villas there is also two days car hire thrown in and kids under 12yrs each receive a free round of golf and kids meal at the CocoPutt Mini Golf Course. Sales to 30 June and travel to 31 December.

Weddings at Te Vara Nui

Te Vara Nui Village is a prestigious Polynesian wedding venue in Rarotonga.

Located in the Muri Beach district, the setting offers picturesque waterfalls set amongst landscaped tropical rock gardens.

At the heart of the village lies a fresh water lake, framed by tropical flora. This centerpiece creates a unique backdrop for the performance stage.

Personalized service creates a special day for the

Aitutaki

All-inclusive costs: Adults $459 (incl. VAT) Child (2-11 yrs) $229.50, Infants (under 2 yrs FREE) For reservations and information phone us on Tel: 22-888 or see your hotel tour desk or a local travel agent. Major Credit Cards accepted.

Our Tour includes airport coach transfers from all Rarotonga hotels, round-trip airfares to Aitutaki, a fascinating island safari tour, lagoon cruise aboard the 21m catamaran Titi-ai-tonga, and a relaxing barbeque lunch of freshly caught fish. Beach towels and snorkeling gear are provided. We recommend you bring a light change of clothes, sunscreen, and your camera.

Tour departs from Rarotonga Airport at 8.00 AM and returns at 5.30 PM daily (except Sunday). Rarotonga hotel transfers begin at 7.00 AM for hotels furthest from the airport.

March 2012

Moana Sands in Rarotonga offers an idyllic location for a romantic escape or a dreamy tropical wedding.

The hotel is boutique and intimate, offering just 17 beachfront rooms all with a kitchenette and private balcony or patio. The villas, just a five-minute drive away offer spacious living with two bedrooms, two bathrooms, a lounge and full kitchen. All rooms and villas have beach and ocean views and offer the perfect opportunity for a buy-out situation for a wedding group if booked well in advance.

The Sands Restaurant and Bar can cater for all reception requirements. The restaurant is now operating complimentary evening transfers for the Villa guests. The service operates daily, bookings are essential and must be made by midday the day of dining.

Current deals include a stay5/pay4 plus a stay7/pay5

One unforgettable Day

www.airraro.com 9

Say ‘I Do’ in the Cook Islands

Includes FREE Wedding Ceremony & F&B Credits (conditions apply)

Sales to 30 Jun 2012, Travel to 31 May 2013

weddings.rarotonga@pacificresort.com / weddings.aitutaki@pacificresort.com

www.pacificresort.com / www.temanava.com

NEW! Premium Beachfront Bungalows at the ONLY resort directly on world-famous Aitutaki Lagoon! info@aitutakilagoomresort.com | AitutakiLagoonResort.com

VOTED a Top 10 family-friendly resort by readers of HOLIDAYS WITH KIDS magazine! Raro’s best resort for families of all ages! info@rarotongan.co.ck | TheRarotongan.com

March 2012

AWARDED a 2011 TripAdvisor Certificate of Excellence!

Rarotonga’s best + newest adults-only absolute beachfront resort. info@sanctuaryrarotonga.com | SanctuaryRarotonga.com 10

wedding couple and guests to remember. Packages can be tailored to the individual taste of each couple with special touches such as entrance by vaka (canoe) or a warrior welcome available.

The three “Are Kai” restaurant venues can cater for up to 250 seated guests and up to 300 for cocktails with views from every seat.

A series of delicious set menus, canapés and buffet style specialties are on offer along with many entertainment options.

Get married for free Muri Beach Club Hotel is offering all guests who book five nights in a deluxe beachfront hotel room a free Club Classic Wedding Package worth A$776.

Five nights in a deluxe beachfront hotel room is priced at A$2600 and the free wedding package includes a wedding coordinator, transfers to town, wedding license, celebrant/ minister, witness for wedding, head garland for bride, neck garland for groom, celebration bottle of Champagne, wedding gift on turndown and flowered archway on lagoon edge.

Offer is valid for sales until 30 June, 2012 and valid for travel until 31 March, 2013.

Winner of the 2010 best luxury boutique hotel in the World Luxury Travel Awards, Muri Beach Club Hotel, is a privately owned boutique adults only resort.

The resort boasts an enviable location on the best stretch of beach facing the famous Muri Lagoon on the island of Rarotonga.

The Point Restaurant & Bar features gourmet Pacific cuisine, theme nights and culinary specialties.

The spa offers facials, massage, pedicures, body treatments, manicures, waxing, cosmetics, massage, spa treatments and skin care.

Group savings The Rarotongan Beach Resort & Spa, adults-only boutique resort Sanctuary Rarotonga-on the beach and exclusive private island Aitutaki Lagoon Resort & Spa offer a range of wedding packages.

Currently, clients that book 50 nights or more (all guests combined) qualify for a free ‘Aruru - haven of love’ wedding package valued at $1999. Clients who book 100 nights or more will get an upgraded wedding package.

The Aruru package includes a ceremony at the resort location of choice, transfers to registry, celebrant/priest, bouquet, flowers, coconut palm planting, his and hers sarongs, personal resort website and the services of a wedding planner.

Meantime, clients who book three nights in a beachfront room at The Rarotongan Beach Resort & Spa receive a free upgrade to beachfront suite at new adults-only sister resort, Sanctuary Rarotonga plus other goodies.

The Rarotongan is located beside Aro’a Lagoon (Lagoon of Love) and has a range of activities to entertain wedding groups.

The array of accommodation options include adultsonly, honeymoon pool bungalow, self-catering absolute beachfront, interconnecting garden, beachfront rooms, three-bedroom private pool villa, two-bedroom suites.

Sales st

New Caledonia, where the French Riviera meets the South Pacific

Pacific Resort Hotel Group advises that their seven-night two island combo special sales date has been extended to 30 April with travel to 30 June.

Clients who stay four nights in a premium garden suite or higher room category at Pacific Resort Rarotonga and three nights in a premium beachfront bungalow or higher room category at Pacific Resort Aitutaki will receive two free return domestic airfares, food and beverage credits at both properties and daily breakfasts.

The Stay 5/Pay 4 specials for Pacific Resort Rarotonga, Pacific Resort Aitutaki and for Te Manava Luxury Villas & Spa have also been extended to 30 April. The specials include daily breakfasts and daily $50 food and beverage credits per room for the Pacific Resort properties; and include a complimentary bottle of wine and snorkelling cruise for two on Moana Roa at Te Manava Luxury Villas & Spa. For the good of your health

• Less than 3 hours from Auckland flying Aircalin • A city break, an island hop, or a self-drive holiday

• Modern Airbus fleet, including spacious A330 (271 seats) • The only Business Class service between Auckland and Nouméa

• Four convenient daytime flights every week between • Full ser vice, regardless Auckland and Nouméa of the fare paid. All meals, drinks, inflight • Choose Aircalin for great entertainment and 20 kgs of value fares and packages checked luggage included

Call (09) 977 2238 www.aircalin.com

Stay, Relax, Enjoy Stay at award-winning Coconut Palms Resort and experience the best of Vanuatu.

With accommodation options to suit everyone’s needs from self contained apartments to share rooms for the price conscious.

Relax in our crystal clear pool, drink the one of our bars and enjoy superb, creative island cuisine from our award winning restaurant.

Enjoy true Ni-Vanuatu hospitality. We pride ourselves on creativing a memorable experience for all our guests.

Coconut Palms Resort | Cornwall Street, Port Vila, Vanuatu Ph: 678 23696 | Website: www.coconutpalms.vu Email: sales@coconutpalms.vu

March 2012

Captain Cook Cruises first Pamper Me Yasawa Islands Cruise onboard the MV Reef Endeavour departs Port Denarau on Tuesday 12 June, 2012. Special guests include New Zealand fashion experts Cheryl Polwart and Karen Matich along with Debra Sadranu of Senikai Spa who will be holding fashion and beauty workshops for passengers.

As well as cruising the Yasawa Islands, visiting Fijian villages, swimming at white sandy island beaches, snorkelling colourful reefs and experiencing the warmth and friendliness of local Fijians, passengers will have the chance to share life changing fashion and beauty tips with fashion and beauty experts.

The four-night cruise is priced from FJ$1809 per person

11

twin share including all meals, accommodation, three workshops, daily island stopovers and water activities, guided island, village and school tours, snorkelling and glass bottom boat tours, tropical island lovo feast and kava ceremony, onboard entertainment and child minding.

Take the lot Toberua Island Resort in Fiji is offering groups of up to 30 people the chance to charter the whole island for $6000 per night.

Better yet, clients charting the island for a minimum of five nights, get a free Lomalagi Wedding Package valued at $2240.

Accommodation is in one of fifteen recently refurbished traditional bures, decorated in authentic Fijian style with comfortable contemporary furnishings. Each bure is fan cooled and comes with private indoor/outdoor bathrooms, a covered deck, hammock, beach chairs, refrigerator and tea and coffee making facilities.

Toberua Island Resort can keep any group entertained with a wide range of activities including golf, snorkeling, sailing, windsurfing, fishing, a salt water swimming pool, volleyball, table tennis, sport fishing and night snorkelling.

The deal requires a minimum five-night stay and is valid for travel from 1 April, 2011 to 31 March, 2012 and includes island transfers from Nausori Airport. Total island capacity is 45 guests and each extra guest (over 30 people) will be charged at A$100 per night. Children can stay at the resort free of charge.

Westin refurb The Westin Denarau Island Resort & Spa is currently undergoing the second phase of an exciting refurbishment project. It is expected to be completed by the end of March. Featured aspects of the work include main guestrooms, bathrooms and individual patio/ balcony areas.

“With our main target market being the discerning couples looking for a romantic getaway, we anticipate that this enhancement will continue to position one of Fiji’s finest resorts as a leader for the weddings and honeymoon market,” said Starwood Fiji managing director Shane Cunning.

The resort will continue normal operations during the refurbishment period and there will be minimal disruptions to guests at the resort during this time.

Luxury offering meets demand The Sofitel Fiji Resort & Spa has unveiled a new luxury room category with ten inspiring suites.

“Australian and New Zealand guests are becoming increasingly discerning,” said general manager Adam Laker, “With that comes an expectation for increased luxury, an expectation that Sofitel is now able to satisfy better than ever before.”

The new rooms reflect not only the evolution of the resort, but the more general evolution and sophistication of visitors to Fiji.

“Sofitel was surprised to record an 18 per cent increase in bookings for our suites in 2011. Armed with that

March 2012

Much more than just luxury, romance & waterfront accommodation in a tropical island paradise....

e: relax@villasvanuatu.com www.vanuatuaccommodation.vu 12

information, we felt that there was an opportunity to leverage that luxury aspiration and introduce a new room category that would rest between our superior room and prestige selections.

Wedding as you want it

As an added touch of luxury for couples and their families, the resort has an award winning Bebe Spa Sanctuary and hair salon, stylish accommodation options and packages including meal-plans, entertainment, recreational activities for all ages, tour desk and shops.

Exclusivity at last

The five-star Outrigger on the Lagoon Fiji offers wedding ceremony and reception packages from $5500 which includes the ceremony, reception for 50 guests and four nights’ accommodation for the bride and groom in a deluxe ocean view room complete with Talai Butler Service.

The package also includes a personal wedding coordinator, marriage license, transfers to the registry, a church minister or celebrant, floral arrangements including bouquets and button holes, a Fijian buffet dinner feast, venue hire, wedding cake and a three hour beverage package.

The Huka Retreats is proud to announce the re-launch of Dolphin Island, Fiji. The 13-acre private retreat now re-joins sister properties Huka Lodge, New Zealand and Grande Provence Estate, South Africa following an extensive period of renovation and refurbishment. The property offers a maximum of eight guests the ultimate private Pacific island experience, on an exclusive-use basis.

Dolphin Island is located just 20 minutes by boat from shore, on the tip of Viti Levu.

Disclaimer: Due to volume of material submitted for publication not all editorial could be accommodated in this issue.

The Perfect Spot For A Romantic Wedding Or Idyllic Honeymoon Retreat Ideally located on a beautiful white sand beach overlooking the sparkling waters of the blue lagoon, Aggie Greys Lagoon Beach Resort & Spa Samoa provides stunning scenery and the perfect spot for a romantic wedding or idyllic honeymoon retreat.

Exchange vows on an iridescent white sand beach with the smell of frangipani in the air and the waves lapping gently at the shore. Offering full facilities including a relaxing day spa, kids club, water activities and 5 restaurants the friendly team at Aggie Greys will ensure you have the special day you’ve always dreamed of.

March 2012

WWW.AGGIEGREYS.COM

Photo Credits || X;

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Kiwi flair Some of the themes coming through in Kiwi weddings at the moment may surprise some.

Millbrook Resort in Queenstown caters to a huge number of weddings throughout the year and has themes to suit all budgets…and tastes.

“There has been a rise this year in black and white themed weddings, which makes for a striking look with attire and themed dinners to match. Another trend is for soft, ethereal look using candles and native, natural plants and flowers as table decorations and for displays,” said sales executive Naomi Lindsay.

Lindsay said videography was also making a comeback and she was seeing more couples choose to have their day

FREE Club Classic Wedding

March 2012

Couple must stay a minimum of 5 PAID nights in a Deluxe Beachfront Room Book before 31 July 2012.

Travel from now until 31 March 2013

14 TravelTrade MBC March12.indd 1

8/03/2012 5:32:01 PM

turned into a short five-minute piece to send to friends and family after the big day.

Seasonal preference is also changing.

“Whilst summer is the most popular season to get married here, spring, autumn and especially winter weddings are increasingly popular. Winter sees snow on the mountains surrounding the resort, with perfect blue skies and crisp days, ideal for weddings in the clubhouse with the warm interiors and roaring fires creating a romantic and historic ambience.”

The grand entrance is another important aspect of a wedding with some couples choosing rather unusual options for the big arrival.

“Some guests have used our golf buggies as a way of arriving to the ceremony and have decorated the buggies as you would a vintage car.”

A helipad is on site for any guests who want to fly in.

Gold Coast for couples Queensland’s largest day tour operator the JPT Tour Group are a hasslefree option for couple looking for an overnight adventure from the Gold Coast.

A popular option is the iconic O’Reilly’s Rainforest Guesthouse and Lamington National Park. Activity options include couples massage, bird walk, Segway tour, hiking and treetop walk.

“The place is idyllic with a top notch restaurant and a cafeteria with views to take visitors breath away.

The hospitality of the O’Reilly family is famous and the chance to immerse in nature, breathe fresh mountain air and sigh at spectacular panoramic views with a loved one, rates pretty high in today’s fast-paced world,” said JPT Tour Group communications manager Allison Forner.

The O’Reilly’s & Lamington National Park Tour priced at $399 per person departs daily from

Brisbane and the Gold Coast and includes return coach transfers, dinner and breakfast and overnight accommodation in a mountain view room.

For couples looking to walk hand in hand on pristine beaches, JPT recommends an escape to Tangalooma Island Resort on Moreton Island where seas brimming with marine life, national parklands, towering sand dunes, shipwreck snorkelling adventures and resortstyle living, await.

Although it is reputedly the third largest sand island in the world, the undisputed highlight of a visit to Tangalooma is the thrill of wading into the ocean to handfeed wild dolphins at sunset.

The two-day Tangalooma Island Resort & Dolphin Feeding Adventure operates daily and is priced at $399 per person from the Gold Coast and $365 per person from Brisbane.

Package includes return transfers, 75-minute cruise, buffet breakfast, overnight accommodation, 40 activities and dolphin presentation.

Moana Sands Beachfront Hotel & Villas Rarotonga provides a wonderful idyllic location for a dreamy tropical wedding or romantic escape.

With a picturesque stretch of white sand beach and iridescent lagoon providing the perfect backdrop, there is no better place for you to exchange wedding vows or get to know each other better on your relaxing honeymoon away from the stresses of everyday life.

At Moana Sands we invite you to relax and enjoy another day in paradise.

March 2012

www.moanasands.co.ck

Photo Credits || X;

15

weddings — SAMOA

March 2012

Samoa tops wedding poll News and Lifestyle Giant CNN GO has voted Samoa’s Coconuts Beach Club Resort and Spa as the best wedding venue in the South Pacific, ranking it number 8 in the world.

Chosen for its unique and intimate ceremonies, the site highlights Samoa’s unique culture to make weddings memorable.

“Only in Samoa can you really experience authentic Polynesian culture and CNNGo are 100 per cent correct in suggesting this for a 16

Photo Credits || X;

wedding with a difference,” said Peter Sereno of Samoa Tourism Authority.

“We have a 3,000-year-old tradition called Fa’a Samoa that is found nowhere else in the South Pacific.

Fa’a Samoa celebrates the importance of family and marriage so you can be sure your wedding will be a memorable one when we incorporate elements of this tradition to your ceremony.”

Resorts including Coconuts Beach Club Resort and Spa offer Samoan

wedding packages for every budget, incorporating traditional elements such as the blowing of the conch shell and an address from the local “talking chiefs” representing each family.

“Samoa is truly blessed, having been awarded the best value destination in the region, we now have the most stunning wedding location in the South Pacific to add to our list of accolades. “ ➦ www.cnngo.com ➦ www.samoa.travel

Treasured memories are made in Samoa.

From beachside fale to Presidential Suite, Samoa offers a complete range of holiday accommodation options. Book your clients to Samoa and let them discover firsthand, how easy it is to fall in love with our beautiful islands.

www.samoa.travel

The Treasured Islands of the South Pacific

Walking and cycling

Walk this way

Cycling For Softies

March 2012

From the villages of France to the vineyards of Australia there is a walking or cycling itinerary to suit everyone.

For clients who have been to Europe several times and are looking for a more immersive experience, this style of holiday is a popular option according to a leading specialist.

“It is all about discovering the region, local experiences and mixing it up,” said A Walkers World/Cycling Europe director Jill Grant. “We are also finding clients are more focused on variety and like to do a cruise, stay in a villa and include a cycling trip.”

Grant said Kiwis were starting to cotton on to the value and experiential offering of walking and cycling trips.

“A few years ago Kiwis were not aware of how to travel in Europe – it was all about big coach tours with lots of stops.

Now people are starting to realise they can stay in nice hotels and small villages and experience the region by bike or on foot. Their luggage is moved for them each day so it is no hassle.”

Despite having a few itineraries in South America, Europe remains the big seller for Grant with barge and bike itineraries increasing in popularity.

“It is nice and easy, you only have to unpack once and it is reasonably priced.”

18

She urged trade to put the option of a walking and cycling trip to clients because they would keep coming back for more.

The Innovative Travel Co. has also reported increased interest from travellers keen to take a relaxed cycle and sail holiday.

The popular options include Croatia, Turkey, Greece, Italy, Vietnam and self guided options in Provence and the Loire Valley in France and through Bavaria.

“The guided options offer the chance to explore a destination up close and in a relaxed way with the opportunity to cycle as much or as little as desired. They are also ideal for the non-cycling partner who stays onboard the motor yacht/boat as it travels along the coast and enjoy the scenery, swim and explore the towns and villages at the ports of call,” said national sales manager Carol Wisker.

“With attention to detail, superb guides, maps and organisation the cost is very affordable for example Croatia eight days ex Omisalj exploring the picturesque Adriatic coastline and islands is priced from only $1876pp twin.”

Martyn Paterson from Outdoor Travel in Australia said walking holidays offered an excuse to enjoy life and return

Venice to Mantovam bike

Loire, France

Photo Credits || Loire, Venice: Innovative Travel Co.

twin share and includes all accommodation, meals, drinks and all trips, tours and transfers as outlined in the itinerary.

• Relaxed style cycle & sail for all abilities • Road & mountain biking, including self guided • Large selection of destinations • Walks in Tuscany, Umbria, Cinque Terre & Spain

Toll Free 0508 100111

www.innovative-travel.com

19

March 2012

home relaxed and rejuvenated, ready to show off new regional recipes to friends.

“Fantastic food, wonderful wine, luscious landscapes.

Clients can revive their heart and soul on a pleasure-filled cooking, wine appreciation and gentle walking holiday,” said Paterson.

However, Europe is not the only place where cycling holidays are gaining momentum. Luxury safari specialists Air Adventure Australia have released a new Cycling for Softies itinerary showcasing their guided cycle tour concept through Australia’s wine regions.

Departing from Melbourne, the five-day itinerary sees participants cycle their way through the rail trails and country lanes of Victoria’s wine country including; Milawa, Myrtleford and the Ovens and Buckland Valleys. Throughout the journey guests are treated to the region’s best food and wine and stay in luxurious boutique accommodation.

Managing director John Dyer said unlike many cycling tours, Cycling for Softies is all about relaxation and is suited to almost all levels of fitness.

“These tours are not about endurance, clocking up kilometres and rushing to the finish line,” said Dyer. “It’s gentle cycling so people have the freedom to enjoy the scenery and cycle as much or as little as they please. We have a back-up vehicle which people are free to hop on to when they fancy a break. Those who do want to up their kilometres have the freedom to go off and explore alone.”

Highlights of the tour include a two-night stay at the Lindenwarrah Boutique Country House set amongst its own vineyard, private cheese tasting at the famed Milawa Cheese Factory, a visit to EV Olives as well as meals and tastings at some of the region’s most popular wineries.

The all-inclusive tour is priced at A$1,950 per person

Cycling For Softies

EUROPE

European highlights

France

London Paris Brussels THINK EUROSTAR FOR TRAVEL

Travel smoothly between three of Europe’s most exciting cities; Paris, London and Brussels. Eurostar is the world’s most advanced train, whisking you under the sea through the famous Channel Tunnel taking you between London and Paris or London and Brussels in record time and in luxurious surroundings. London to Paris: 2hrs 15mins - HOURLY. London to Brussels: 1hrs 50mins - 9 services per day.

Make reservations up to 180 days in advance.

Italy TEMPO Holidays has a Classical Rome day tour that includes a three-hour guided tour through Rome’s historic centre visiting the Trevi Fountain, the Colonna of Marco Aurelio, Palazzo di Montecitorio, the Pantheon, Piazza Navona and Palazzo Madama - the home of the Senate.

The tour continues by coach past Castel Sant’Angelo to the magnificent St Peter’s Basilica, one of the world’s largest churches featuring significant works of art including Pieta by Michelangelo.

Classical Rome operates daily (except public holidays) at 9am.

BIRD SALE! LY R A E R TA S O R U E ing engine und via our book

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Travelling by rail is efficient, quick, affordable, safe and stress-free

March 2012

Rome

For Europe by Rail www.railplus.co.nz info@railplus.co.nz (09) 377 5415

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Photo Credits || France: Insight Vacations; Rome: Tempo Holidays

Norway, Geirangerfjord

Norway

Amsterdam et al

Clients could be tempted with the fjords and stunning mountains of Norway with a moneysaving cruise of a lifetime from Bentours.

The Scandinavian holiday specialist is offering special rates on its popular Norwegian Coastal Voyage for travellers booking by March 31, 2012 for travel on selected 2012 departures. The special also applies to the 6, 7 and 11 day journeys.

Rates start from $2,570 per person twin share for 12 days including onboard accommodation in an unspecified cabin; some meals and compulsory fuel surcharge.

Clients will experience the charming Hanseatic city of Bergen with its vibrant fish market, Kirkenes on the Barents Sea, Trondheim with its fjords and timber buildings.

APT reports “terrific pick-up” by New Zealand agents to the February preview offers on its 2013 European River cruising product.

The preview brochure hit the market early February with the following offers: 2013 cruises at 2012 prices, free airfares including air taxes on a variety of suite categories as well as savings of $1000 per couple for April-September departures on all Balcony suites.

All offers relate to pre-April 30 bookings when new fares will be introduced.

APT general manager marketing Debra Fox said that while the early booking deals were attractive the scope of APT’s product next year was considered an important selling point.

APT will have a fleet of 10 boutique river ships operating in 2013, vessels built in partnership with Amawaterways, Europe’s most successful river cruise company.

“The lead-in 15-day Magnificent Europe cruise between Amsterdam and Budapest, priced from NZ$8295 per person, twin share, has 58 departures scheduled so that is another key selling feature,” she said.

“And by booking early, agents are better able to secure the date and cabin type preferred by their customers.”

Among the other cruises listed in the preview brochure are the new RhineRhone itineraries, 21-day Magnificent Europe with Prague and Paris, 25-day Eastern Bloc & Magnificent Europe, 30-day Alpine Wonders & Magnificent Europe, 31-day Italy and Magnificent Europe, 26-day France & Magnificent Europe, Spain and Portugal, Croatia & Magnificent Europe, Turkey & Magnificent Europe and Anzac Dawn Service.

➦ www.bentours.co.nz

Hamburg The 3rd Hamburg Cruise Days festival takes place 17 to 19 August, providing a wide-ranging programme of events and activities that are sure to delight all cruise enthusiasts.

However, the real stars of Cruise Days 2012 are the seven cruiseliners, which will visit Hamburg during the festival, including the Queen Mary II and the Deutschland.

This year, for the first time, the area of the docks between the two cruiseline terminals in HafenCity and in Altona will also be actively involved in the event with a range of themed ‘islands’ enabling visitors to experience the world of cruising without ever leaving dry land.

Highlights on the water include Hamburg Cruise Night featuring a fleet of party boats on the Elbe and five cruise liners will glide down the Elbe, accompanied by a flotilla of small boats.

France Insight Vacations’ special 19-day tour departs Paris on 15 September, 2012 and travels through Reims, Champagne, Verdun, Strasbourg, Alsace, Beaune, Lyon, Dordogne, Medoc Peninsula, Bordeaux, Ile de Re, Nantes, Loire Valley, St Malo and Mont Saint-Michel.

The 2012 Travel Forum Members Tour is priced at $8255 per person, twin share, land only (single supplement priced at $2938) with bookings now open.

Travellers will also have the option to add a three-day extension posttour in Paris priced at $1563 per person, twin share, land only (single supplement priced at $590).

The 2012 Travel Forum Members Tour is the fourth itinerary to be designed exclusively by members of Insight’s online Travel Forum and follows last year’s trip to the Channel Islands, which is now a part of Insight Vacations’ 2012 Europe and Britain program.

Price includes sightseeing and highlights as per itinerary, premium accommodation in desirable locations, transport by luxury coach with business class legroom, delicious dining and the services of an experienced Tour Director.

➦ www.aptgroup.travel.co.nz

UK-Europe Self-Catering has access to an extensive range of self-catering accommodation in the UK and Europe.

City Apartments, Villas, Cottages, Farmhouses, Gîtes and Family Holiday Parks For the moderate to discerning independent traveller we have authentic quaint locations, giving you the opportunity to mix with the locals and feel less like a tourist. A home away from home experience with the flexibility to come and go as you please. Enjoy a relaxed holiday environment with value for your money.

UK-Europe Self-Catering www.uk-europe.co.nz info@uk-europe.co.nz Phone (09) 536 4200

March 2012

➦ www.insightvacations.com/nz

Photo Credits || Tempo Holidays

21

AIR FRANCE KLM a powerful European network Europe, being home to the AIR FRANCE KLM group, offers over 125 destinations. The AIR FRANCE and KLM networks are complementary and once combined, link Europe with the rest of the world.

to build your own trip to destinations operated by both airlines, combining a flight leg on KLM through Amsterdam with a flight leg on AIR FRANCE through Paris.

AIR FRANCE KLM gives you the choice of fare combinability, an innovative concept allowing you

Air France KLM serves more than 40 daily flights to 18 UK & Ireland destinations via Amsterdam / Paris.

Air France introduces A380 between Singapore and Paris: 3 weekly flights starting 04 June 2012 Comfortable, Spacious, Quiet Air France's 18 weekly connections to Europe via Singapore are operated by Singapore Airlines and Jetstar.

March 2012

Starting 04 June 2012, Air France will offer A380 flights three times a week (substituting the introduction of additional flights in May) and B777-300 flights four times a week.

From added comfort and soothing ambiance to areas dedicated to relaxation and discovery, the A380 offers an unrivaled travel experience.

22

More spacious: The A380 offers you the comfort of extra space and its interior is designed for tranquility and serenity.

rest and relaxation during your entire flight.

More eco-friendly: it consumes 20% less fuel than the A330!

Quieter: Benefit from a calm, soothing ambiance for optimal

More information: www.afkl.biz

ANTARCTIC

Antarctic encounters World Journeys are reporting a growing demand from agents who have clients wanting to cruise the last continent in comfort.

“For those very well-travelled clients, Antarctica is often top of the list of where to go next, and more often than not, they want to really experience it properly, as a once-in-a-lifetime trip,” said World Journeys director Angele Pirie.

“The wildlife and marine life have been totally wild and untouched for millennium, so it’s not uncommon to walk onto the ice and be surrounded by a huge rookery of Chinstrap penguins who are not all perturbed by you being there.”

She said visitors would also see sheets of ice calving off

Antarctica

World Journeys bring you the best of Antarctica with years of experience and personalised service.

• Expedition-style cruising in comfort • M/V Antarctic Dream • Ocean Nova • Corinthian II • Silver Explorer • Fly/cruise options available • Small group hosted journeys

E. info@worldjourneys.co.nz www.worldjourneys.co.nz March 2012

Call now on (09) 360 7311 or 0800 11 73 11

24

Photo Credits || World Journeys

giant ice walls and the myriad colours of blue of the sky, ice and water.

“During the summer months the light is amazing and is in daylight almost 24 hours.” The season for Antarctic voyages is short – from November through early March.

Visitors are limited to those travelling mainly by ship and therefore it is important clients book as early as possible to ensure a booking on their chosen voyage.

World Journeys offer independent cruising aboard the M/V Antarctic Dream, which is a fully refurbished icestrengthened vessel offering expedition style cruising, with the full comforts, and land excursions by Zodiac boats with expert naturalist guides.

An 11-day/10-night itinerary ex Ushuaia is priced from $9,455 per person share twin in the 2012/13 season.

Antarctic Dream also offer a new shorter 8-day/7-night itinerary which sees clients flying from Punta Arenas over Cape Horn and the notorious Drake Passage to the Shetland islands on the way to their Antarctic cruise, cruising the Drake Passage on your return (or vice versa).

World Journeys are also offering an escorted cruise journey to Antarctica in early 2013 aboard the Antarctic Dream plus a 10 per cent discount for deposits made by March 30.

M/V Antarctic Dream is an expedition vessel with ice-strengthened hull, built specifically for Antarctica exploration and totally refurbished to add the comfort of a small cruise ship (private bathroom in each cabin).

The vessel accommodates 80 passengers and allows a true expedition experience in the spirit of the early explorers, with multiple landings in the most unique settings of Antarctica.

feature

Antarctic in Style For fans of luxurious adventure, World Journeys offer 10-day Antarctic cruises aboard Silversea’s Silver Explorer, and 12day itineraries aboard Travel Dynamic’s Corinthian II. Both journeys operate round trips ex Ushuaia, the world’s southernmost town, and include land excursions by Zodiac craft where weather conditions allow.

Aimed at the high-end traveller who is looking for an expedition style cruise with an educational focus, World Journeys offer a 12day round trip to Antarctica from Ushuaia

(Argentina) aboard the Corinthian II .

The Corinthian II is a 114-passenger all-suite yacht with library, lounge, dining room, exercise room, swimming platform and wraparound sun deck with Jacuzzi.

Each day presents a new discovery, whether it’s cruising through ice-filled channels, observing crowded penguin rookeries or viewing minkes, humpbacks, and orcas cavorting in the sparkling waters. Priced from $13,690 with departures in Dec 2012 and Jan 2013. ➦ Worldjourneys.co.nz

Up close and personal

Hurtigruten visiting Stonington Island

Hurtigruten operates Antarctica Voyages annually between November and February on the MS Fram, a ship built in 2007 specifically for cruising in these waters with only 250 guests on board.

Voyages vary in length between 10 and 19 days with the longer voyages also visiting the Falkland Islands, South Georgia and the South Orkney Islands. All trips have an expedition team on board. Brochures are available from Brochure Net.

21-Day South America &

ANTARCTICA EXPLORER HOLIDAY ms Veendam departs Rio de Janeiro 20 December 2012

CELEBRATE THE HOLIDAYS ON THIS SAILING Passionate and intense, majestic and pure: South America is a continent of astonishing power. Discover a journey which showcases South America in all of its magnificent diversity, from exciting Rio de Janeiro to the wondrous ice world of Antarctica FARES

FROM

Interior Stateroom

$5,429

Ocean-view Stateroom

$6,549

Verandah Stateroom

$10,929

Photo Credits || World Journeys

March 2012

Fares are per person, share twin in NZ Dollars based on lead categories. Includes non-commissionable port taxes & government fees (correct as at 1/3/12) & all applicable discounts.

For new bookings only, subject to availability. Fares shown are for cheque and cash payments only, subject to currency fluctuations. Airfares are additional. Cancellation penalties and conditions apply. Holland America Line reserves the right to withdraw or amend fares at any time without prior notice. For more information and booking conditions please contact your travel professional or contact the New Zealand Representative FRANCIS TRAVEL MARKETING Ph: 09 444 2298 ~ enquiries@francistravelmarketing.co.nz

25

Polar exploration with World Expeditions If your clients have ever wanted to see wildlife that may include elephant seals, macaroni penguins, whales including orca and blue-eyes shags, a trip to Antarctica is for them.

A visit to the Antarctic Peninsula offers a unique insight into a world of haunting beauty with unsurpassed wildlife viewing.

This World Expeditions cruise includes regular landings on zodiacs where travellers walk among the multitude of penguin rookeries and seal colonies in the vicinity of Deception Island, Gerlache Strait, Paradise Bay and the Lemaire Channel. Accompanied by naturalist guide guests can explore the many sheltered bays and fjords of the region, whilst time at sea is spent looking for whales, identifying numerous sea birds and participating in informative lectures.

Time permitting, visits to scientific stations and historical sites are included.

The option to camp a night on the ice is also available on all of these expeditions.

UTRACKS EXPLORE THE WORLD YOUR WAY

World Expeditions offers worldwide walking & cycling holidays.

UTracks offers guided & self guided walking & cycling holidays in Europe. wFamily Adventures wSchool Groups wTailor-made itineraries wSmall Group departures wNo local or kitty payments wResponsible travel practices

March 2012

T: 09 368 4161 or 0800 350 354 worldexpeditions.com utracks.com

26

Photo Credits || World Expedition

“It really only hits you when you are disembarking at the end of your voyage the experience you have just had.

Antarctica is a surreal environment, cannot be compared to anywhere else and gets under your skin that you just want to return,” said World Expeditions general manager Tali Emdin.

“For the ultimate voyage to the very heart of Antarctica call one of the World Expeditions active travel experts about The Ross Sea. Departing from Bluff this is one of the most remote regions in the world and is only accessible for two months each year when the ice thaws.”

Steeped in history, the gateway was discovered by Sir James Clark Ross in 1842. It was to the Ross Sea region that many of the most famous explorers and adventurers came. They included Borchgrevink, Scott, Shackleton, Amundsen, Richard Byrd, Sir Edmund Hillary and others.

“Weather dependent, clients can visit five historic huts which capture the history of these explorers and their achievements,” says Emdin.

The Ross Sea region is the breeding ground for millions of Adelie and Emperor penguins and guests have regular encounters with both these species. New Zealand, America and Italy maintain scientific bases in the Ross Sea and welcome the few visitors that come each year.

“Our Ross Sea Expedition includes Subantarctic Auckland, Campbell and Macquarie Islands and aims to visit Cape Adare at the tip of the Ross Sea, home to the largest Adelie penguin rookery in Antarctica.” ➦ www.worldepxeditions.com

EXPLORE THE FROZEN CONTINENT

DIsCOvER THE wONDERs OF ANTARCTICA wITH LAN

LAN Airlines flies daily from Auckland to Santiago, Chile with onwards connections to over 80 destinations within South America.

The LAN Group consists of LAN Airlines, LAN Argentina, LAN Colombia, LAN Ecuador and LAN Peru.

LAN Airlines winner of the 2010, 2009, 2008 prestigious Skytrax award for Best Airline South America. For more information contact LAN Airlines on 09 3083352.

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Other pics on page....Sw have this?) imming Sports, and I ahve Athletics Day, a pic of the to do tomorrow Cross Country hockey team . (you to send Jan which i will ahve

“The team at Mediaweb can be depended

ARTS & CULTURE

ISSUE 07

A MAGAZINE FOR THE CORRAN COMMUNITY

CONSTAN

CE DUTHIE

Page 4 Worship

Page 6 CIE News Page 7 Scholarships Page 8 School News Page 10 Arts & Culture Page 14 Sports 12

“If you carry your childhood with you, you never become older.” - Abraham Sutzkever

2010 has been a year filled with cutbacks and cancelled TV shows, theatre has had limited ticket sales, films have been delayed and crews have waited while their start dates disappear or get pushed out. Without sounding clichéd, although it is true that when the going gets tough the tough get going I have been delighted at the help I have had in putting together the well supported 8th annual WIFT Awards. Doing so has reminded – even reassured – me that we indeed do have a thriving supportive community out there who – even in tough times – freely give their product, their expert advice and most of all their TIME. The show this year will again deliver a star– studded top rating entertainment extravaganza with a few surprises. The Eradus after party will give many a chance to catch up and celebrate the successes of the year (there have been so many!) but let’s not forget that the heart of the event is to support WIFT which, without such events and the opportunity to fundraise, could become yet another victim of the recession.

I would like to make a special welcome and mention to Susi Newborn, our new ED, and her side kick Nia, who have got their hands dirty with me, and had fun throughout, as well as my good mates and fair dinkum producers Gavin Wood and ChairAli Black. Special mention has to go to our Chair person Catherine Fitzgerald who has supported us all through this difficult year and just quietly got the job done. Enjoy the celebration, you deserve it, and EUREKA cheers to all you women out there who make a difference and are changing the world one frame at a time!

Debra Kelleher Producer WIFT Vice President

“Just let the

wardrobe

do the acting!”

– Jack Nicholson

T

WINTER 2009

and others tirelessly and steadily doing what they do so well in the engine room, all of our finalists demonstrate how important both leadership and collaboration is to delivering rich, and rewarding and thought provoking entertainment. The diversity of achievements is remarkable – we see the gamut of the screen industry – TV and film, the craft and technology, educational, documentary, entertainment, drama, marketing, current affairs, programming and policy making represented here.

Selecting winners in each of these categories was a challenge to the judges who undertook this difficult job so conscientiously. On behalf of WIFT NZ we thank them for their time and generosity of spirit Behind all of these women, we know are other women, the industry at large, families and the others who support what we do and the audiences whose enjoyment of our work makes it the best job in the world.

When times are tough, this is an industry which knows how to pull together and support one another. WIFT NZ actively pursues this goal: all its activities are designed to lead the development and strengthening of the screen industries and the role of women in them. For me and on behalf of the WIFT NZ Board, it is an honour to serve the purpose and members of this organisation. And we always welcome new members and supporters!

July 2009

WIFT NZ Magazine 2010 Awards Edition

product. I am happy to be contacted for

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kiwi l eade

“i’m struck by the tremendo and styles us variation of the effective in the personalit executive general managers ies s i’ve been and chief exposed effective to over the senior managers years. i’ve effective seen senior managers who are analytical who are charismat introverts and That said, there ic extroverts of New Zealand are some traits he .” leaders. “integrity associates with our public the best comes to service, for mind,” he example, in the world says. “is amongst and the least and down-to- generally high levels corrupt of integrity, earth honesty fair dealing leadership are elements .” of New Zealand in his first book, The Dance of Leadership identified passion, integrity, , cammock leadership courage and characteri faith as four stics. and and a sense critical he believes of self are a concern both pivotal of effective for others and discrete leaders. They characteri represent deeper level”. stics what he calls, so, “character and ask whether consider the effective at a Kiwi leaders not, of course, they display these you know characteri make them stics. This uniquely cammock does Kiwi. thinks New Zealander with little s’ and to be highly adaptive capacity to “do much influences our approach and innovative to leadership few resources ” . our competen is, he says, a hallmark. himalayan ce with “i think Trust raising money internatio of ed hillary’s the best of New Zealand nally and expertise in the early projecting into remote 1960s,” he says. places in Nepal

w w w. s i r p e t e r b l a k e t r u s t . o r g

The Kiw i lead Celebrating leadership If you were

to try to find it would be a template hard to go for the Kiwi past people Peter Blake. leader, like sir ed high achieving hillary or but down-toyet sir earth, adventure humble, out of the ordinary of human rs who push endeavou back the r without sense of caring barriers losing the common for the wider touch or These are a the home-gro community. exemplify a Kiwi leadershipwn heroes who probably mayor and best brand, according leadership to Waitakere advocate “our brand is about working Bob harvey. work rate damned for the whole hard and project... it’s pushing the and adroit. based on our physicality being nimble gets some as yachtsme global notice.” n and mountain eers

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New Zealand’s best leaders, people who he says, are drive things more enablers from the small for that.” than front, he adds.

“We are too small perhaps, but New punching Zealander above their s have been weight on known for leaders have the world risen to the stage and top in a wide science and Kiwi academia range of spheres to commerc do they have from e or creative attributes arts. so – in common typically Kiwi? that could be labelled leadershi eadership p comes in all shapes, cammock sizes , christchu hristchurc rch-based h-based academicand ages. Peter consultan t and one , managem of the nation’s suggests best leadership ent that leaders come in all writers, shapes, sizes and ages.

in New Zealand

IN THIS ISSUE: 08 The Kiwi leader 16 Leading at speed

rship

further detail”.

Jo Brosnahan Chair, Leadership New Zealand

Is there any leadership such thing as a distinctive style? If so, relevant New what are are these its elements Zealand to today’s and how world?

Reg BiRchfie ld seaRche

s foR clues.

“More recently, small, highly the New innovative Zealand america’s organisati designer] ons like cup campaign John Britten and [motorcyc and compete le at a world-clas his team showed our capacity s level with of their competito to a fraction rs.” of the resources There are, of course, dozens of innovator similar s operating in New Zealand world-class are unquestio in similar nably leaders ways and include movie in their field. makers, actors, These innovator who writers, sports designers s , engineers people and , artists, the “i think we have a capacity like. getting too full of ourselves to be successful without arena he ,” says cammock thinks “our . in the business best ceos little more tend to be frontlinehumble and connecte d than some a of their overseas J u ly 2 009

“I am pleased to recommend Mediaweb for Leade

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26 When the going gets tough

4

publication team and produce a great

I have done the determina without the tion to concentrat e myself on habits of punctuality , order, and one subject diligence, at a time.”

– Charles Dickens

Page 22 Corran Old Girls

www.corran.scho ol.nz

he WIFT NZ Awards 2010 shine the spotlight on 18 women whose contribution to the screen industry has marked them out as women to celebrate this year. With some at the helm of major ground breaking projects and businesses,

Catherine Fitzgerald WIFT President

.school.nz

them to those wishing to access a talented

Constance Duthie Scho larship 2009 : Kathleen Appleby

K

athleen Appleby was complete when her ly lost for name was words Duthie Scholarsh announced just as busy as the Constanc ip winner on the sports 2008, but at prizegivi e her silver those that ng in Decembe Duke of Edinburgfield and has just know the in the least complete r Year 12 student h Award. bit surprised A school d were not librarian, . The recipient gence awards School Guide Ball Committ of countless since her and ee and part earliest days is well known diliChalleng of the successfu on this year’s in Year 1, as one of e, Kathleen Kathleen l Corran Stage at Corran, the hardest also, rather fit in a six-week achieving working amazingly, outstand students participa exchange had time ing academic Toronto, ting to the visit to Havergal to Canada earlier results and maximum A member College in in school in the year.

A talented life. of the Senior artist, Kathleen Chapel Choir, Choir, Chamber mark in Kathleen received the 2008 Choir and has made the top IGCSE tion to the CIE exams an enormou achieved music departm in her year the highest s contribu contribu-to attend ent and had group and average year for the two of Corran’s the opportun grade at IGCSE Corran in Melbourne. music tours subjects she ity her She is currently to Brisbane sat. and working Keen on examinat hard towards both soccer ions later and netball, her AS Level in the year engineer Kathleen and hopes ing degree has been to pursue and possibly Forces further an “I never could explore the down the have done Defence track. without what

Vicki Jayne

Hello All

I have no hesitation in recommending

Photo credit:

PRESIDENT & VICE-PRESIDENT UPDATE

Page 20 From the Counsellor

President’s Update

www.corran

upon to deliver a very high quality product in a timely manner and at a reasonable cost.

E

arly in May, a bus load of Year 10-13 travelled out drama students to Massey Annual Regional High School to take part Sheilah Winn in the The first group, Shakespeare Festival. directed by performed Head of Drama a 15-minute Aimee Cronin, scene from Dream, portraying A Midsumm er Night’s group of amateur the adventures and comedic romance actors and forest. the fairies of a that inhabit a moonlit The second group performe minute scene d a student-d from the irected fivecomedy Twelfth with mind games and Night, a play mischief. the scene filled Directed by acted out Meg Wakelin, a prank played character s. on two unsuspec ting The students all did an spirit from amazing job. those involved The dedication was great of acting talent and to see, as at Corran. is the deep pool A huge amount of fun was decorating had creating the students characters with glitter, taches and and liquid crayon finally and moussey High School seeing the scenes come to life on stage. the MasBehind the scenes was just as important leigh Wales, Natalie Seagar, with helpers Natty Sergent Thompson Ashtaking time and parent out of their Suzanne made up for day to get their scenes. the thespians The biggest was drama helper of teacher Aimee all, however, Cronin who event working organised extremely the hard as a with her direction, director, supportin entire and pulling g Meg all the loose Well done to everyone ends together. who took Festival is a great way part; the Sheilah to bring the experience Winn Bard’s words Shakespeare to life and as he meant to it.

Page 5 Jessie Ellis – Head Girl

Vice-President’s Update

SHIp

Midsummer Madness at Massey

Page 1 Principal’s Message Page 2 Chairman’s Message

Page 19 Friends of Corran

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CAREERS AND TRAINING

Training your team: Finding the balance I read an article recently that pointed out how much money organisations spend on ineffective training.

As someone who has worked as a senior manager and HR professional for a number of years, I am a big believer in the 70-20-10 rule when it comes to training: • 70% of learning takes place on-the-job, through ‘real life’ experience • 20% comes through receiving feedback and observing or learning alongside others • 10% comes from formal ‘classroom’ training.

This model helps keep your training programme balanced, ensuring a mix of hands on and theoretical or knowledge-based learning.

Classroom learning has a place in this balanced approach, but the 70-2010 model reminds us that most people learn most of the skills they need ‘on-the-job’.

Travel is a great example of an industry where people do their best learning in a real work environment.

Working in travel requires extensive Investing in talent is an investment in the future of your business.

Supporting Sam Chambers through a Modern Apprenticeship in Travel paid off for United Travel Mairangi Bay.

knowledge of systems, processes and destinations, but it also requires customer service and people skills.

These ‘soft’ skills are difficult to learn in a classroom environment.

Whether you are training staff who are new to the travel industry or upskilling more experienced agents, the training you offer needs to include a balance of different types of learning.

Your training also needs to deliver return on investment. A recent US study found that 40% of people who participate in off-job training fail to apply their new knowledge to their job when they return to the workplace, and only 50% of training investments result in improved performance.* ATTTO qualifications offer something for professionals at each stage of their career – from school leavers through to senior travel planners and managers. They help organisations align their internal training with national skill standards, and they give employees the recognition of a national qualification.

More importantly, however, ATTTO training gives employees

skills they can apply in their jobs immediately. Because training is completed on-the-job, ATTTO’s travel industry qualifications help connect the dots between formal learning and practical, applied skills.

Spending your training dollars wisely can make a real difference to the confidence, motivation and productivity of your team. And if training includes the right mix of appropriate on- and off-job learning, it can deliver real return on investment. It is proven time and time again that engaged employees provide innovative and sustainable productivity. Training is part of that strategy and good for business. *http://www.insideretail.com.au/IR/ IRNews/Training-dont-waste-yourtime-or-money-4274.aspx Kathy Wolfe is Chief Executive of the Aviation, Tourism and Travel Training Organisation (ATTTO).

See www.attto.org.nz for more information about ATTTO’s specialist travel industry qualifications, or call 04 499 6570 to talk the ATTTO team about your training needs.

Samantha Chambers United Travel Mairangi Bay ATTTO Trainee of the Year / TAANZ Travel Trainee of the Year ATTTO A+ Awards 2011

“Sam’s blossoming into a valuable asset to our business; there’s no doubt she may have taken a different path if it weren’t for the ATTTO training,” says manager Chris Harrop.

March 2012

Find out how we can help you get the most out of your people – call 04 499 6570 or visit www.attto.org.nz

29

SOCIAL MEDIA

Ever feel like your talking to yourself?

In the past couple of years everyone has been taken to the social media bandwagon so to speak, with the first stop often being Facebook. Please don’t get me wrong, as an ardent Facebooker both personally and professionally, I see this as a very positive notion. What does somewhat worry me however, is the number of businesses who seem to be happy standing in the corner of the party speaking to themselves, so to speak.

Like with any form of marketing, no matter how electrifying your content or message - unless you’ve got an audience it just isn’t going to be heard. If you are reading this and thinking that you fall into this boat, don’t worry, you’re not alone. This is a predicament even some of most notable travel brands seem to find themselves in. One well known travel brand I follow has been posting virtually daily for over a year now, with a grand total of 150 fans – of which it looks like nearly half are staff, not to mention their respective family and friends.

I’ve worked with travel and tourism companies in several ways to grow Facebook fans, here are a few of my top suggestions;

March 2012

•

30

Add a line to your email signatures with links to your main social media channels, with a clear message telling your customers what you want them to do. i.e. Like Us on Facebook

•

Be sure to include a Facebook ‘Like Box’ on your website rather than a link, this way people can ‘Like’ your page without leaving your site. You can this social plugin in the ‘Resources; section of your Page Admin section.

•

Actively encourage your customers to ‘Like’ your Facebook page at events. Often just reminding people to do this will create likes, however if you really want to up the ante, put up an incentive.

•

Under the Admin Section of the new Timeline Facebook page, you’ll find a tab called build audience. From here you can invite subscribers to your email newsletter to become Facebook fans too.

•

Facebook advertising is a superb way to build a fan base and online exposure cost effectively. Allowing you to target your customers in ways you may not have imagined. Log-in and give it a bash; just be sure to be explicit in what action you want people to take.

● James Hacon Executive Consultant Sales, marketing, brand and product development ➦ www.jameshacon.com

Human resources

Who’s the boss?

Does fear grip you when you think about have a difficult conversation with a particular staff member? Do you have some staff that you are afraid to manage because of their attitude and behaviours?

•

Managing people can seem somewhat overwhelming at times. It is both the most enjoyable and most difficult part of being a manager. And when it gets too hard, or a dominant personality takes over you can sometimes feel like giving up.

As a manager, supervisor, or team leader, having to criticize or discipline a staff member’s performance is a task you can dread. However your failure to do so properly will often “snowball” and have a negative impact on your whole staff ’s attitude, morale, motivation, and productivity. Your failure to establish clear behaviour and performance standards will, in turn, affect your own personal success as a manager thus making you look bad to your own boss and your staff.

We often talk to managers who don’t confront the undesirable behaviours of certain staff members and they say ‘that is just the way Sue is’ or ‘if I confront John he will probably file a personal grievance’ or ‘I just can’t be bothered dealing with the aggravation’. As managers you have an obligation to ensure that all staff are being treated fairly and that means being consistent in managing staff.

• •

Leading means setting the example you want to see in others. There’s no fear in that, is there? It’s easy to talk yourself out of doing something, why not spend a little extra time talking yourself into doing something. That could be the very thing that gives you your next break or pushes you on to greatness. ● Diane Hallifax Director

Everest Group Limited

Everest Group Limited are Human Resource Specialists that help you make people management easy. They provide businesses with advice and assistance on recruitment, HR policy and practice, training, development and health and safety. ➦ Contact them on 07 8570716 or www.everestgroup.co.nz 31

March 2012

There is hope! With brave and positive management you can change attitudes and behaviours. Your failure to speak up or discipline can results in the appearance of unfairness to all concerned. Your productive staff see your control being undermined and feel taken advantage of while the problem staff member continues to take advantage of you.

So what can you do change the unwanted behaviours of an individual?

• Say ‘no’. When the staff member asks for something that is a discretionary reward then say no. If they haven’t earnt the privilege and are coming to you

•

knowing you will back down then saying no sends the powerful message that you won’t be intimated by them.

Tackle the behaviour head on. Pull the staff member up on the behaviours that are not acceptable in your workplace. If you don’t what a certain behaviour then you have to stop it.

Communicate to the staff member about how you feel about their attitude and behaviours. Let them know that you won’t tolerate any longer and that if it persists you will have to take further action.

Reward good behaviour and ensure that staff who are exhibiting the types of behaviour you want are acknowledged for that.

Show your productive employees that you are in control before the undesired behaviour takes root and becomes part of your staff ’s culture.

dollar and sense

In the travel industry change is inevitable.

Can you think of another industry that has faced so many large changes over the past 10 years and many people and business’s are now stronger than ever?

What would your business friends say if you told them that “their major suppliers were going to stop paying them to sell their products and become their biggest competitors�?

These threats are over and above the volatile economic conditions that we live with every day.

The best way to deal with change is to take an honest inventory of where you are at and make new plans to minimise the threats and maximise your opportunities.

In accounting terms this is a business plan and budget. Now is a good time to do this. Most business’s financial year ends 31 March or 30

June. The new financial year is about to commence and if you have dreams, plans and a team to motivate it is helpful to have a plan.

What are the elements of a good plan?

The PRESENT • An assessment of the economic environment. • The outlook for travel from New Zealand over the next year. • An assessment of your own local environment. • An assessment of your own strengths, weaknesses, business opportunities and threats. • An analysis of your current financial performance.

The FUTURE • My Vision (the reason that the business exists)

•

My Mission Statement (how I am going to achieve my vision – be specific)

My PLAN • Sales and Marketing Plan • Commissions Plan • Information Systems / CRS Plan • Staffing and Training Plan • Administration Plan • Financing Plan • Other ie asset sales and purchases Take the time now to have a good look at where you are at, and where you want to be – then put some numbers to the plan – that’s the budget!!!!

Paul Davies Director Travel Accounting Chartered Accountants Specialising in Travel

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