Transport for Transplant
Medical Services understands the specialist needs of transplant teams and their coordinators. We have the resources, experience and expertise to provide safe, timely and efficiently managed services in an area where every minute counts.
Our fully trained and dedicated staff can provide the reliability and service standards required for the safe and timely delivery of human organs, tissues, blood and medical teams to destinations throughout the United Kingdom and Europe.
Our control centre is operational 24 hours a day, 365 days a year, including Bank Holidays. We have a range of modern response vehicles that can generally be available within the hour from request.
State-of-the-art systems Our control room can fully track each one of our vehicles, pin pointing the nearest resource and providing accurate updates when and where required. Our command and control system provides a fully auditable record of resource movements. Drivers have hand held mobile data terminals that capture all the key points within a journey. The device can even obtain a signature on the screen as proof of delivery, and then automatically e-mail this across to the booker upon completion of the journey. Our vehicles all have satellite navigation to allow drivers to plan the most efficient routes, and confidently provide estimated time of arrivals, traffic allowing. Our blue light drivers are all trained to IHCD standards, and undergo regular refresher and assessments to ensure high levels of competency. Our team recognises the critical nature of the service required and integrates seamlessly with your teams to provide a service that you can totally rely on.Through our network of 23 depots in England and Wales we can ensure an appropriate and timely response up and down the country.
Support and deliver As well as the organ retrieval, blood and blood products, stem cell and tissue collection and delivery services we also have modern, comfortable transplant team vehicles. Again these vehicles are available 24 hours a day, 365 days a year. Our customers with specific contracts in place with us benefit by having a
“Our team recognises the critical nature of the service required and integrates seamlessly with your teams to provide a service that you can totally rely on� dedicated account manager to support the service and ensure all movements happen without any difficulties. For ad hoc provision we are still able to offer support from any of our trained customer services team in case of any difficulties. Our staff are helpful to assist and support the needs of the team throughout the planned journey. They constantly work to build strong relationships with the coordinators, allowing our drivers to become an integral part of the team working towards successful transplants and saving lives. Medical Services recognises the need for the equipment and staff to be repatriated to their originating centre and therefore will ensure that this is planned for. We have experience in organising and planning transplant and organ retrieval
teams using both road and air transportation. Our booking team are familiar with the urgent needs of coordinators around the country to ensure a fast well communicated response to their needs. Medical Services contractually manage and operate these services for a number of organisations around the UK at present. We have built a strong reputation based on ability to provide a first class focused service.
www.medicalservicesuk.com info@medicalservicesuk.com 0207 014 1050