Convention Guide

Honoring our Past Shaping our Future Convention Guide

Global Convention August 28-30, 2012 The Cosmopolitan of Las Vegas

Table of Contents Welcome........................................................................................................1 Convention Map........................................................................................ 3 General Information................................................................................. 4 Agenda.......................................................................................................... 5 Keynote & Guest Speaker Bios...............................................................8 Workshop Descriptions...........................................................................9 Notes............................................................................................................ 10 Marketplace Map.......................................................... Marketplace Tab Exhibitor List..............................................................................................11 Marketplace Passport Sweepstakes.................................................... 13 Vendor Partners........................................................................................ 15

Welcome!

The Church’s/Texas Chicken bi-annual meeting is a time for Franchisees and Restaurant Teams, Vendor Partners and Restaurant Support Company Employees to gather together as one brand, one voice and one team. As you know, this is my first convention since joining the Church’s/ Texas Chicken Family back in September, 2011. I’m excited about the journey we are taking together to reach our collective goals.

Many of you have a long history with Church’s. Yet, some of you are fairly new members of our family. But all of you are part of our awesome brand’s future. Each of you will help set the course for not only the brand’s future, but your personal future as well.

Over the next few days, you will hear from me and the leadership team about our commitment to you and how, through a collaborative effort, we can reach our goals of increasing sales and profits over the next five years.

Jon Gordon, our keynote speaker, author of the best-selling book The Energy Bus, will impart ways in which you and your team can fuel your life and work with positive energy that can help lead to positive results and success.

Speaker Mel Kleiman is an expert on recruiting and retaining passionate employees and building a strong team that will ultimately contribute to your bottom line. Mel will share tips that you can immediately put to work when you return home.

John Bowie and his Operations team will be conducting a workshop that will focus on enhancing productivity by improving communication and increasing positive interactions with team members. The workshop will provide strategies to stay positive in the face of change, challenge and adversity and ensure that your teams get on The Energy Bus. Rob Crews and his Marketing team will lead a workshop designed to showcase effective local store marketing strategies and tactics that can be used to combat competitive attacks on the streets where Church’s and our customers live, work and play.

And last but certainly not least, we’ll celebrate Church’s 60th Anniversary, a proud heritage of serving generations of loyal customers the best darn chicken in the world!

Looking forward to spending time with you – Honoring our Past, Shaping our Future.

All the best,

Jim Hyatt Chief Executive Officer

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©2011 The Coca-Cola Company. “Coca-Cola,” “open happiness” and the Contour Bottle are registered trademarks of The Coca-Cola Company.

Proud sponsor of the Custom Copy

Global Convention August 28-30, 2012 The Cosmopolitan of Las Vegas

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General Information

General Information

Convention Map

All Convention Activities Take Place on the 4th Floor

Mont-Royal 2: Street Fighting Your Way to Beat The Competition Workshop

Mont-Royal 1: The Energy Bus Workshop

ELEVATOR M

Yaletown

4 3 2 1

Nolita

W

ELEVATORS

W M

ELE

ESCALATOR

VAT OR S

Mont-Royal Commons

2

Chelsea

Chelsea Commons

ELEVATORS

1

Harmon Hall

Mont-Royal

Thursday Lunch CIFA Annual Meeting

General Session

Marketplace

Registration & Information

Entrance

Entrance

Executive Team/ Franchise Roundtable

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General Information Registration & Information Desk Hours – Chelsea Commons Tuesday, August 28 Wednesday, August 29 Thursday, August 30

8:30 a.m . – 8:00 p.m.

7:00 a.m. – 5:30 p.m.

7:00 a.m. – 4:00 p.m.

Attendee Badges All attendees must wear Convention badges at all times to gain access to the 2012 Global Convention sessions, meals and events. Security staff will be at all venues to check badges.

All Access Badges Allow Entry to:

Guests Badges Allow Entry to:

• • •

•

• •

General Sessions Breakfast and Lunch Meals Welcome Reception, Gala Reception, Gala Dinner Workshops

Welcome Reception Gala Reception, Gala Dinner

Convention Attire • •

General Sessions, Welcome Reception, Workshops: Business Casual Gala Reception, Gala Dinner: What you would wear to a special celebration at an upscale restaurant • Men: Jacket and tie • Women: Dress, blouse, pants or skirt suits

Marketplace Hours Tuesday, August 28 Wednesday, August 29

Thursday, August 30

Welcome Reception Breakfast Product Tasting Lunch Breakfast

7:00 p.m. – 9:00 p.m.

7:00 a.m. – 8:30 a.m.

12:30 p.m. – 2:00 p.m.

7:00 a.m. – 8:30 a.m.

Convention Attendee Meals Tuesday, August 28 Welcome Reception Cocktails and Hors d'oeuvres

Marketplace

7:00 p.m. – 9:00 p.m.

Wednesday, August 29 Breakfast

Marketplace & Chelsea Commons

7:00 a.m. – 8:30 a.m.

Product Tasting Lunch

Marketplace & Chelsea Commons

12:30 p.m. – 2:00 p.m.

Breakfast

Marketplace & Chelsea Commons

7:00 a.m. – 8:30 a.m.

Lunch

Nolita Ballroom

12:30 p.m. – 1:30 p.m

Gala Reception

Chelsea Commons

6:30 p.m. – 7:30 p.m.

Gala Dinner

Chelsea 3 (General Session Ballroom)

7:30 p.m. – midnight

Thursday, August 30

Free Wi-Fi Available in: • • 4

Convention attendees’ hotel rooms All areas of Convention activities on the 4th Floor

Agenda

Agenda

AGENDA - Tuesday, August 28 8:30 a.m. – 4:30 p.m.

Exhibitor Set-Up

Marketplace

9:30 a.m. – 5:00 p.m.

Convention/Hotel Check-In

Chelsea Commons

6:00 p.m. – 7:00 p.m.

General Session Welcome Jim Hyatt, Chief Executive Officer

Chelsea 3

CIFA Overview Khaled Habash, President, CIFA Jim Hyatt 7:00 p.m. – 9:00 p.m.

Welcome Reception

Marketplace

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AGENDA - Wednesday, August 29 7:00 a.m. – 8:30 a.m.

Breakfast / Marketplace Open

Marketplace & Chelsea Commons

8:30 a.m. – 5:15 p.m.

General Session

Chelsea 3

8:30 a.m. – 9:15 a.m.

Opening Remarks Jim Hyatt, CEO

9:15 a.m. – 10:00 a.m.

Marketing Rob Crews, EVP, Chief Marketing Officer

10:00 a.m. – 10:15 a.m.

Awards Presentation

10:15 a.m. - 10:45 a.m.

Break

Harmon Hall & Chelsea Commons

10:45 a.m. – 12:30 p.m.

General Session Continues

Chelsea 3

10:45 a.m. – 11:30 a.m.

Ad Fund Rob Crews Sherry Ulsh, Senior Director Marketing Finance

11:30 a.m. – 11:45 a.m.

Jim Hyatt

11:45 a.m. – 12:30 p.m.

Product Development Kirk Waisner, Chief Chicken Officer, SVP, Research & Development

12:30 p.m. – 2:00 p.m.

Product Tasting Lunch/ Marketplace Open

Marketplace & Chelsea Commons

2:00 p.m. – 5:15 p.m.

General Session Continues

Chelsea 3

2:00 p.m. – 2:10 p.m.

Jim Hyatt

2:10 p.m. – 2:50 p.m.

Operational Excellence John Bowie, President, U.S. Operations

2:50 p.m. – 3:20 p.m.

Customer Satisfaction Zack Kollias, EVP, International

3:20 p.m. – 3:35 p.m.

Awards Presentations

3:35 p.m. – 4:00 p.m.

Break

Harmon Hall & Chelsea Commons

4:00 p.m. – 5:00 p.m.

Keynote Speaker Jon Gordon

Chelsea 3

5:00 p.m. – 5:15 p.m.

Closing Remarks Jim Hyatt

Free Evening – Have Fun!

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AGENDA - Thursday, August 30 7:00 a.m. – 8:30 a.m.

Breakfast / Marketplace Open

Marketplace & Chelsea Commons Marketplace

8:30 a.m. – 3:30 p.m.

Exhibitor Tear Down of Marketplace

8:30 a.m. – 12:30 p.m.

Workshops

8:30 a.m. – 10:20 a.m.

Session 1 The Energy Bus Workshop John Bowie and Operations Team Group Spicy

Mont-Royal 1

Street Fighting Your Way to Beat The Competition Rob Crews and Marketing Team Group Original

Mont-Royal 2

10:20 a.m. – 10:40 a.m.

Break

Mont-Royal Commons

10:40 a.m. – 12:30 p.m.

Session 2 The Energy Bus Workshop Group Original

Mont-Royal 1

Street Fighting Your Way to Beat The Competition Group Spicy

Mont-Royal 2

12:30 p.m. – 1:30 p.m.

Lunch

Nolita Ballroom

1:30 p.m. – 3:30 p.m.

Final General Session

Chelsea 3

1:30 p.m. – 1:45 p.m.

Jim Hyatt

1:45 p.m. – 2:15 p.m.

Global Supply Chain Barry Barnett, SVP, Global Supply Chain

2:15 p.m. – 3:15 p.m.

Guest Speaker Mel Kleiman

3:15 p.m. – 3:30 p.m.

Closing Remarks Jim Hyatt

3:30 p.m. – 6:30 p.m.

Free Time for Attendees Not Required in Meetings Listed Below

3:45 P.M. – 5:00 p.m.

CIFA Annual Meeting (CIFA Members Only)

Nolita Ballroom

5:00 p.m. – 5:45 p.m.

Executive Team/ Franchisee Roundtable (Church’s ET / Franchise Owners only)

Nolita Ballroom

6:30 p.m. – 7:30 p.m.

Gala Reception

Chelsea Commons

7:30 p.m. – Midnight

Gala Dinner and Awards (DJ/Dancing)

Chelsea 3

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Keynote and Guest Speaker Bios Wednesday, August 29 4:00 p.m. – 5:00 p.m.

General Session Jon Gordon Keynote Speaker Jon Gordon’s best-selling books and talks have inspired readers and audiences around the world. His principles have been put to the test by numerous NFL, NBA, college coaches and teams, Fortune 500 companies, school districts, hospitals and nonprofits. He is the author of international best-selling books including The Energy Bus, The No Complaining Rule, Training Camp, The Shark and The Goldfish, Soup, The Seed and his latest The Positive Dog. Jon and his tips have been featured on “The Today Show,” CNN, “Fox and Friends” and in numerous magazines and newspapers.

Previously, Jon has owned nine restaurants and brought the Moe’s Southwest Grill franchise to Northeast Florida where he opened four stores.

Jon is a graduate of Cornell University and holds a Masters in Teaching from Emory University. He and his training /consulting company team are passionate about developing positive leaders, organizations and teams.

When he’s not running through airports or presenting keynote speeches, you can find Jon playing tennis or lacrosse with his wife and two “high energy” children.

Thursday, August 30 2:15 p.m. – 3:15 p.m.

General Session

Mel Kleiman Guest Speaker Mel is a renowned consultant, speaker, author and trainer. In addition, he is a pragmatic business man who has owned Hertz Rental Franchises. Mel is the founder and president of Humetrics, a leading consulting firm that has focused for more than 25 years on the development of systems, tools and training programs for recruiting, selecting and retention of exceptional frontline hourly employees and their managers.

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Workshop Descriptions Thursday, August 30 Mont-Royal The Energy Bus Workshop 8:30 a.m. – 10:20 a.m. – Group Spicy 10:40 a.m. – 12:30 p.m. – Group Original Mont-Royal 1 John Bowie and Operations Team Join John Bowie, President of U.S. Operations and his Team for what promises to be the ride of your life! This workshop is about setting the tone for our great brand – combining high energy with team work to have immediate, positive impact and drive results. We’ll explore strategies to accelerate our business through improved communications, positive interaction and cultural leadership. You’ll leave this workshop Enlightened, Engaged and ENERGIZED! It’s time to climb aboard The Energy Bus!

Street Fighting Your Way to Beat The Competition Workshop 8:30 a.m. – 10:20 a.m. – Group Original 10:40 a.m. – 12:30 p.m. – Group Spicy Mont-Royal 2 Rob Crews and Marketing Team Rob Crews, Chief Marketing Officer and his Team will share solutions for turning up the volume on revenue generation within your 4 walls. We’ll discuss the Revenue Matrix and how to use it to build a customized Local Store Marketing plan that will put more dollars on the bottom-line for you. You don’t want to miss this session. It promises to provide a better return on investment than the casino downstairs!

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NOTES

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Marketplace

Marketplace

Marketplace Map 810

809

806

805

905

808

804

803

802

90 3 2 90

3

1 90

2

0

60

01

3 0

10

60

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70

10

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2 70

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60

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800

0

705

10

801

70

4

812

10

1006 1005 505

205

312

405

313

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1 1 2

2

10

1

20

40

1

1

10

0

20

40

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50 50 50

3

3

10

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Chelsea 5

302

ENTRANCE

308

ENTRANCE

813

301

Chelsea 1

300

Exhibitor List - Alphabetical Visit our exhibitors and learn how they add value to the Church’s/Texas Chicken System.

And don’t forget your passport located in your convention badge. See page 13 for details.

3M Drive-Thru

J&J Snack Foods Corp............................. 1001

.....Communication Products................. 809

La Costeña / Vilore Foods Co Inc.......... 313

ASAP Maintenance................................... 802

Levenson & Hill........................................ 1000

AyrKing Corporation................................ 904

Magnesol XL Filter Powder..................... 300

Basic American Foods ............................. 900

McCain Foods USA.................................... 600

Beverage-Air................................................ 812

McClancy....................................................... 103

Bunge............................................................ 602

MTWFS, Frymaster, Kolpak,

C.H. Guenther & Son, Inc. /

.....Manitowoc Ice........................................705

.....Pioneer Foods.........................................204

Muzak............................................................ 809

Cargill.............................................................. 901

National Frozen Foods..............................202

Cascades Tissue Group.............................203

NCR Corp...................................................... 810

Church’s Image/Design.............. 308 & 404

New Bakery Company.............................. 102

Church’s Leadership/CIFA.................... 1006

Newly Weds Foods, Inc...........................1003

Church’s Marketing....................................505

P & G................................................................603

Church’s Operations/Training.............1005

Performance Foodservice/Roma......... 500

Church’s Partners Foundation

PMR.................................................................205

........................................... Chelsea Commons

R.F. Technologies, Inc............................... 301

Cintas............................................................. 804

Ralcorp........................................................... 201

Coca-Cola.......................................................... 1

RDS.................................................................. 810

CSM Bakery Products............................... 808

S & D Coffee..................................................704

Custom Foods............................................. 806

Seating Concepts, Inc...............................402

Dart.................................................................. 813

ServiceCheck Inc........................................700

Dr Pepper.......................................................100

ServSafe

Ecolab Pest Elimination............................905

.....(National Restaurant Association).... 401

Entera Branding.......................................... 501

SMG.................................................................502

Fifth Third Bank..........................................405

Southwest Traders..................................... 902

Flowers Bakeries..........................................803

SR Max Slip Resistant Shoe Company.702

Franklin Machine Products.................. 1004

TAG..................................................................803

Genpak.......................................................... 804

Tampa Maid Foods, Inc............................ 801

Golden State................................................. 104

The Wasserstrom Company....................903

Griffin Industries......................................... 701

TriMark South.............................................. 312

Heinz Foodservice......................................503

Ultrafryer Systems..................................... 400

Hockenbergs..............................................1002

Valassis...........................................................302

Horizon Milling...........................................703

Vaughan Foods Corp.................................805

Huhtamaki/Paris Pkg................................ 601

Ventura Foods............................................. 604

IntegraColor..................................................101

WAND Corporation....................................403

International Paper................................... 200

World Pay...................................................... 800

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Exhibitor List - Numeric Coca-Cola.......................................................... 1

SR Max Slip Resistant Shoe Company.702

Dr Pepper.......................................................100

Horizon Milling...........................................703

IntegraColor..................................................101

S & D Coffee..................................................704

New Bakery Company.............................. 102

MTWFS, Frymaster, Kolpak,

McClancy....................................................... 103

.....Manitowoc Ice........................................705

Golden State................................................. 104

World Pay...................................................... 800

International Paper................................... 200

Tampa Maid Foods, Inc............................ 801

Ralcorp........................................................... 201

ASAP Maintenance................................... 802

National Frozen Foods..............................202

Flowers Bakeries..........................................803

Cascades Tissue Group.............................203

TAG..................................................................803

C.H. Guenther & Son, Inc. /

Cintas............................................................. 804

.....Pioneer Foods.........................................204

Genpak.......................................................... 804

PMR.................................................................205

Vaughan Foods Corp.................................805

Magnesol XL Filter Powder..................... 300

Custom Foods............................................. 806

R.F. Technologies, Inc............................... 301

CSM Bakery Products............................... 808

Valassis...........................................................302

3M Drive-Thru

Church’s Image/Design.............. 308 & 404

..... Communication Products................ 809

TriMark South.............................................. 312

Muzak............................................................ 809

La Costeña / Vilore Foods Co Inc.......... 313

NCR Corp / RDS.......................................... 810

Ultrafryer Systems..................................... 400

Beverage-Air................................................ 812

ServSafe

Dart.................................................................. 813

.....(National Restaurant Association).... 401

Basic American Foods ............................. 900

Seating Concepts, Inc...............................402

Cargill.............................................................. 901

WAND Corporation....................................403

Southwest Traders..................................... 902

Fifth Third Bank..........................................405

The Wasserstrom Company....................903

Performance Foodservice/Roma......... 500

AyrKing Corporation................................ 904

Entera Branding.......................................... 501

Ecolab Pest Elimination............................905

SMG.................................................................502

Levenson & Hill........................................ 1000

Heinz Foodservice......................................503

J&J Snack Foods Corp............................. 1001

Church’s Marketing....................................505

Hockenbergs..............................................1002

McCain Foods USA.................................... 600

Newly Weds Foods, Inc...........................1003

Huhtamaki/Paris Pkg................................ 601

Franklin Machine Products.................. 1004

Bunge............................................................ 602

Church’s Operations/Training.............1005

P & G................................................................603

Church’s Leadership/CIFA.................... 1006

Ventura Foods............................................. 604

Church’s Partners Foundation

ServiceCheck Inc........................................700

........................................... Chelsea Commons

Griffin Industries......................................... 701 For company descriptions please see our Vendor Partner Directory beginning on page 15.

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Marketplace Sweepstakes Marketplace Sweepstakes Official Rules NO PURCHASE REQUIRED, HOWEVER YOU MUST BE PRESENT AT THE GALA DINNER DURING THE DRAWING ON THURSDAY, AUGUST 30, 2012 IN ORDER TO WIN A PRIZE 1.

ELIGIBILITY: To Participate: YOU MUST BE PRESENT TO WIN. The Convention Marketplace Sweepstakes (the “Sweepstakes”) is only open to convention franchisee registrants (franchisees, franchisee employees and employees of Cajun Operating Company, (“Church’s Chicken/Texas Chicken”) aged 21 or older, attending the convention in Las Vegas, Nevada. Vendors, suppliers, convention exhibitors, distributors and members of the immediate family (spouse, parent, siblings, and children) and those living in the same household of each are not eligible to enter.

2. ENTRY PERIOD: The Sweepstakes begins at August 28, 2012 at 7 p.m., and ends at August 30, 2012 at 8:30 a.m.

3.

HOW TO ENTER: Complete a passport by visiting each booth in the convention Marketplace and getting your passport stamped at each booth you visit. Once you have completed your passport, bring it to the entry station located at Church’s Leadership/CIFA booth 1006, where it will be validated for entry. Once validated, the passport entry will be entered into the drawing. One passport entry per eligible Convention registrant. All entries must be received and validated by August 30, 2012 at 8:30 a.m.

4.

PRIZES: There will be three prizes. One will be a $5,000 credit towards the purchase of OPs focus equipment items and two will be Apple iPad2s. Winner is responsible for any applicable taxes associated with receipt of a prize. All expenses related to the acceptance and use of a prize and not specified in these Official Rules are the sole responsibility of the individual winner. The odds of winning a prize are determined by the total number of eligible entries received at the end of the Sweepstakes Entry Period. The prize for franchisees will be the $5,000 credit toward the purchase of approved OPs focus equipment items; the prize for franchisees’ employees will be an iPad2 and the prize for employees of Church’s Chicken/Texas Chicken will be an iPad2.

5.

WINNER SELECTION. The Drawing will be conducted under the direct supervision of Church’s Chicken/Texas Chicken. Winners will be announced at the time of the Drawing and must present themselves to one of the judges located at the stage, within two minutes from the time their name is announced and produce legal identification to claim their prize. If the potential winner does not respond within five minutes, he/she will forfeit the prize and another passport card entry will be drawn for the same prize.

If your name is called and you are present, please be aware that you have not won any prize until your eligibility and compliance with these Official Rules have been verified.

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Marketplace Sweepstakes (cont.)

6.

GENERAL CONDITIONS: By participating in the Sweepstakes, entrant warrants that he/she fully and unconditionally agrees to and accepts these Official Rules and the decisions of the judges which are final, binding and conclusive on all matters relative to this Sweepstakes. Church’s Chicken/Texas Chicken reserves the right to disqualify entrants who fail to follow these official rules and regulations or who make any misrepresentations relative to eligibility, or any aspect of the Sweepstakes, drawing and redemption of prizes. Entry constitutes permission to use the winner’s name, photographs and/or voice recordings for publicity purposes without additional compensation or permission, except where prohibited by law.

7.

RELEASE: By participating in the Sweepstakes, entrant releases Church’s Chicken/Texas Chicken, its parent companies, subsidiaries, affiliates, directors, officers, employees, and agencies (collectively, the “Released Parties”) from any liability whatsoever, and waives any and all causes of action, related to any claims, costs, injuries, losses, or damage of any kind arising out of or in connection with the Sweepstakes or delivery, misdelivery, acceptance, possession, use of, or inability to use any prize (including without limitation, claims, costs, injuries, losses, and damages related to personal injury, death, damage to, or destruction of, property, rights of publicity or privacy, defamation, or portrayal in a false light, whether intentional or unintentional), whether under a theory of contract, tort (including negligence), warranty or other theory.

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Vendor Partners

Vendor Partners

Thank You to Our Family of Vendor Partners for Sponsoring and Exhibiting at the Church’s / Texas Chicken Global Convention Platinum Sponsor

Gold Sponsor

Silver Sponsor

Supporting Sponsors

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Thank You to Our Vendor Partners Communications Sponsors

Partner Support Sponsors

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About Our Vendor Partners 3M DRIVE-THRU COMMUNICATION PRODUCTS 3M™ Wireless Communication Systems Model XT-1 Faster, more accurate orders. Improved communication. Better customer service. 3M is able to help you achieve these with the perfect combination of advanced technology, forward-thinking support and responsive service. Our wireless communication system is built to ensure years of more efficient operations that can help grow your bottom line. When you look at all we have to offer, it’s clearly the sound decision.

ASAP MAINTENANCE ASAP Maintenance is the recognized specialist in walk-in cooler and freezer repair and restoration. Our signature manufactured products include replacement cooler and freezer doors and floors, reline panels and refrigeration systems, ASAP Maintenance Inc. also provides a full range of product installations and a turnkey approach: from demolition, electrical and walk-in assembly to refrigeration installation, and start-up run-test procedures. In addition, we provide ice machines and replacement HVAC systems and facilities repair services nationwide.

AYRKING CORPORATION AyrKing has established a reputation for quality food equipment for over 40 years. With sales people that are really degreed engineers in disguise, our engineering ethos permeates all we do, from the fit and finish of products to the design details woven into our batter carts and marinators. AyrKing offers simple, durable, lasting equipment that performs in your restaurant, day in and day out. Don’t just take our word for it, ask your fellow franchisees. Chances are that they’ll prefer our batter carts and marinators over others.

BAGCRAFT PAPERCON Bagcraft Papercon has been a key resource within the foodservice packaging marketplace since 1948, helping enhance the quality, preparation and presentation of food products worldwide. Today, we are the leading provider of paper-based, flexible foodservice packaging in North America. Our company is committed to developing innovative, practical and sustainable packaging solutions that deliver exceptional value, diverse choices and new technologies to foodservice, supermarket, convenience stores and food processing companies. Visit www. bagcraft.com for more information.

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About Our Vendor Partners BASIC AMERICAN FOODS Family owned and operated since its founding in 1933, Basic American Foods is now the world’s largest and most recognized producer of dehydrated potato and bean products. With nearly 40 patents, BAF is a leader in providing sides with back-of-the-house convenience and scratch-like taste to foodservice operators around the world.

BASIX RESTAURANT SERVICES BASIX Restaurant Services functions as a supply chain network manager, coordinating the movement of products throughout our clients’ supply chains. We reduce our clients’ overall logistics spend by enabling them to “own” their supply chain without having to take ownership of their supply chain assets. Basix partners with our clients to implement the plans we develop to achieve supply chain savings and operate in a totally transparent manner. Our clients benefit because we enable them to defragment their supply chains, reducing overall logistics costs.

BEVERAGE-AIR Founded in 1944, BEVERAGE-AIR®, now part of the ALI GROUP, is a leading manufacturer of commercial refrigeration equipment to the foodservice industry. With over 65 years of experience designing and building commercial refrigeration products, BEVERAGE-AIR and its employees are dedicated to excellence in engineering, manufacturing and customer service. BEVERAGE-AIR products are manufactured in Brookville, PA, with corporate headquarters located in Winston-Salem, NC.

BUNGE Bunge Oils is a leading producer of oils and margarines in the US and worldwide. Bunge Oils transforms commodity oils into valueadded food ingredients for restaurants, bakeries and food producers.

Bunge Oils’ products are sold in markets that reach consumers everywhere, every day.

C.H. GUENTHER & SON, INC. / PIONEER FOODS Since 1851, C.H. Guenther & Son, Inc. / Pioneer Foods has served foodservice operators with a full range of value-added, grainbased products, including gravies, biscuits, muffins, waffles, dessert items, batters and breadings. Customized formulations are available upon request.

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About Our Vendor Partners CARGILL Cargill is an international producer and marketer of food, agricultural, financial and industrial products and services.

Founded in 1865, the privately held company employs 139,000 people in 65 countries. Cargill helps customers succeed through collaboration and innovation, and is committed to applying its global knowledge and experience to help meet economic, environmental and social challenges wherever it does business.

CASCADES TISSUE GROUP Cascades is a $4 billion dollar vertically integrated paper company with 100+ plants in 8 countries, and one of the ‘greenest’ manufacturers of napkins, towels and tissue products in North America. We also have a broad range of dispensing systems, as well as foodservice towels and sanitizing wipes. Coming soon: Cascades Tissue Group is launching the world’s first ‘Intelligent’ Antibacterial Hand Towels for foodservice – the only product that offers optimized hand hygiene through its lasting effectiveness...just by drying your hands!

CINTAS Headquartered in Cincinnati, Cintas Corporation provides highly specialized services to businesses of all types primarily throughout North America. Cintas designs, manufactures and implements corporate identity uniform programs, and provides entrance mats, restroom supplies, promotional products, first aid, safety, fire protection products and services, carpet and tile cleaning and document management services for approximately 900,000 businesses. For more information about any of these services, contact the National Service Team at 1-800-795-7368.

COCA-COLA The Coca-Cola Company is the world’s largest beverage company, refreshing consumers with more than 500 sparkling and still brands, including Diet Coke, Fanta, Sprite, Coca-Cola Zero, vitaminwater, Powerade, Minute Maid, Simply and Georgia. CocaCola Foodservice and On-Premise has proudly been a partner of the Church’s system for fifty years. For more information, please visit www.cokesolutions.com.

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About Our Vendor Partners COMMAND PACKAGING As the first U.S. manufacturer with an Environmentally Preferred Rating (EPR) and as a recipient of the California state SWAP Award towards waste reduction, Command Packaging has earned an unsurpassed reputation for innovative product design and quality while leading the industry with environmental solutions. From custom to stock bag programs, we are the leading resource for bags. Command Packaging’s Recycling Difference: Through our official in-house recycling center, we source, clean and process our own recycled materials that go into the production of carryout bags made locally in the USA to benefit our local communities. Learn more about Command Packaging’s recycling efforts at www.commandpackaging.com.

CSM BAKERY PRODUCTS CSM Bakery Products, based just outside of Atlanta, manufactures a wide range of bakery products and ingredients for in-store and foodservice markets as well as artisan and industrial bakeries. With 14 manufacturing facilities, two research and development centers and 3,500 plus employees, CSM Bakery Products is one of the largest bakery manufacturers in North America. The company’s family of brands includes some of the industry’s most trusted brands including Brill, Best Brands, Henry & Henry, Multifoods, Fantasia, Karp’s, Telco and Orth.

CUSTOM FOODS Custom Foods is a high quality, custom manufacturer of soups, sauces and side dishes for national restaurant chains. We are a national leader in research and development and customer service, and provide one-of-a-kind service to our customers.

DART Dart sets the industry standard of excellence by efficiently providing high-quality foodservice packaging solutions and exceptionally reliable service. Dart manufactures a broad range of quality single-use products for the foodservice, retail/consumer and food packaging industries, and is the world’s largest manufacturer of foam cups. We have also been at the forefront of efforts to recycle polystyrene foam foodservice products. Top to bottom, Dart stacks up as the proven leader in providing quality, service and convenience to foodservice markets worldwide.

DR PEPPER With a brand heritage spanning more than 200 years, Dr Pepper Snapple Group’s portfolio includes more than 50 brands and hundreds of flavors of carbonated soft drinks, juices, teas, mixers, waters and other beverages.

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About Our Vendor Partners ECOLAB PEST ELIMINATION When you partner with Ecolab® Pest Elimination, you can have confidence that your business and people are protected from pests.

Industry-leading, science-based protocols are personally delivered

by Service Specialists who understand your business. You can trust Ecolab® is always there helping you at each and every location.

ENTERA ENTERA, Inc is a full service National Sign Company that was established in 1980. We have also serviced and managed projects outside of the United States including Puerto Rico, the Bahamas, Canada and more. Any scope of work outside of the United States is within ENTERA’S capabilities. We are a large national provider of interior and exterior signage. We handle all of the elements of the process including: site investigation and survey, permits and permit investigation, variance procedures, drawing and design, engineering, manufacturing, Trade Dress, shipping, installation, final inspection and customer sign-off. We allow nothing to come between us and the highest quality of customer service. Our customers come first.

FIFTH THIRD BANK With more than 150 years of experience, Fifth Third Bank has the expertise, leadership and innovative technologies to help your organization succeed in a rapidly changing marketplace. As a trusted partner, we are committed to providing comprehensive, integrated Working Capital Management solutions to help streamline your operations and optimize your cash flow.

FLOWERS BAKERIES Flowers Bakeries is a leading producer and marketer of packaged bakery foods in the United States. The company operates 44 highly efficient bakeries that produce breads, buns, rolls, snack cakes and pastries, which are distributed fresh to foodservice and retail customers in the Southeastern, Southwestern and mid-Atlantic states and frozen, to national foodservice and retail customers. Currently we produce Church’s Mini Texas Toast, which is in test, along with frozen dinner rolls, seeded steak buns and the 3 1/2” seeded value-bun on the west coast.

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About Our Vendor Partners FRANKLIN MACHINE PRODUCTS FMP is the authorized Church’s Chicken-approved distributor of replacement equipment parts and accessories. The custom equipment parts catalog produced exclusively for Church’s, details the most commonly used parts, including those most needed for UltraFryer®! All stock items are shipped the day they are ordered right up until 7:00 PM Eastern time.

Call 1-800-257-7737 to place an order or request a catalog.

GENPAK Genpak is the leader in premium quality, single use food packaging products, from classic deli containers to the latest compostable food packaging. We are totally dedicated to our customers and to continuously delivering high quality, functional, finished products. From the clear hinged and foam hinged containers we are best known for, to our line of drinking cups and serving bowls, we are always in search of ways to offer cutting-edge products that our customers demand.

GOLDEN STATE FOODS Golden State is a leading manufacturer of custom sauces, dressings, condiments and syrup products. We are a partner to a variety of national, regional and international restaurant chains and food manufacturers. Golden State is a unique, management-owned company with an unparalleled commitment to customer satisfaction.

GRIFFIN INDUSTRIES Griffin Industries provides the most reliable and efficient used cooking oil removal services and trap grease maintenance to the restaurant industry. Our exterior B.O.S.S. spent shortening removal system is a hands-free, safe and efficient removal grease management solution. The system is designed to minimize employee and customer exposure and risk from the handling of spent shortening. Griffin responsibly recycles these used greases into environmentally conscious products, including animal feed ingredients and renewable fuels.

HANOVER FOODS Hanover Foods, in business since 1924, is the largest privately owned, vertically integrated, “seed to plate” food processor in the eastern United States, producing over 25 million cases of canned, frozen and refrigerated products each year. Hanover Foods has a broad range of production capabilities: canning, IQF freezing and blending of vegetables, dry beans and rice, pouch and tray packaging, frozen entrees, side dishes, pastas and soups. Hanover is committed to producing premium quality products and developing and maintaining strong customer relationships.

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About Our Vendor Partners HEINZ FOODSERVICE H.J. Heinz Company, offering “Good Food Every Day”™ is one of the world’s leading marketers and producers of healthy, convenient and affordable foods specializing in ketchup, sauces, meals, soups, snacks and infant nutrition. Heinz provides superior quality, taste and nutrition for all eating occasions whether in the home, restaurants, the office or “on-the-go.” Heinz is a global family of leading branded products, including Heinz® Ketchup, sauces, soups, beans, pasta and infant foods (representing over one third of Heinz’s total sales), Ore-Ida® potato products, Weight Watchers® Smart Ones® entrees, T.G.I. Friday’s® meals and snacks and Plasmon infant nutrition. Heinz is famous for its iconic brands on six continents, showcased by Heinz® Ketchup, The World’s Favorite Ketchup®.

HOCKENBERGS Hockenbergs Food Service Equipment & Supply is a full-service dealer founded in 1908 in Omaha, NE. For more than 100 years, we have provided equipment, design, installation, supplies and consultation to customers across the food service spectrum. We have always operated on the belief that well-planned, well-equipped and well-run facilities can feed more people, faster and more economically. Customers count on us as a single source for all their needs and a partner they can depend on.

HOLMES FOODS INC. Holmes Foods Inc, located in Nixon, TX, is a fully integrated processor of chickens. Our birds are hatched at our company hatchery in Gonzales, TX, and delivered to local farms within 24 hours, where our poultry specialists work closely with the farmers to humanely raise top-quality, healthy birds. These birds are fed a specially formulated diet, primarily consisting of milo, soybean meal and corn that is carefully tested to ensure a topquality feed that contains no traces of pesticides or other contaminants. The raw materials are converted to feed at our company-owned feedmill. In addition, birds from each house are tested for avian influenza and pesticides prior to processing. There are absolutely no hormones or steroids ever added to Holmes Foods feed. This process allows us to produce a healthy, wholesome, all natural product that is made with only the finest quality ingredients.

HORIZON MILLING As a leader in the flour milling industry, Horizon Milling was formed as a joint venture uniting the milling expertise of Cargill, Inc., and CHS, Inc. Uniquely positioned to respond to the ever-changing needs of our customers, Horizon Milling goes beyond supplying top-quality ingredients by offering milling expertise to get the best performance from baking ingredients, national resources to bring more ingredient options, and innovative people to share new ideas in product development, efficient delivery, risk management and more.

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About Our Vendor Partners HUHTAMAKI / PARIS PKG Huhtamaki Americas, headquartered in DeSoto, Kansas, is a specialty packaging organization that provides many of the world’s most recognizable consumer goods packaging and foodservice containers, as well as the Chinet® brand of disposable tableware and insulated hot cups. Huhtamaki’s history and future is filled with regeneration, innovation and solid development.

IDEAHOUSE STUDIOS IdeaHouse Studios is a graphic design firm which creates visual solutions for a wide variety of clients across varied markets.

If creativity was a weapon — we’d be a nuclear warhead. Visit ideahousestudios.com or call 770-534-4644.

INTEGRACOLOR IntegraColor is one of the 50 largest printing companies in North America, perfecting eight printing methods over 50 years in business. IntegraColor’s “Under one Roof” model gives clients more services than other printing companies: finishing, fulfillment, structural design and internet-driven technological solutions. These inhouse services enable IntegraColor to help companies large and small achieve savings by simplifying the supply chain, delivering higher consistency in print quality/brand image, providing freight cost savings and improving the overall speed to market. This is something that is very difficult to achieve when using multiple suppliers. IntegraColor delivers all these services from one 400,000 square-foot production and warehouse facility in the Dallas-Fort Worth, Texas area.

INTERNATIONAL PAPER International Paper (NYSE: IP) is a global paper and packaging company with manufacturing operations in North America, Europe, Latin America, Russia, Asia and North Africa. Its businesses include uncoated papers and industrial and consumer packaging, complemented by xpedx, the company’s North American distribution company. Headquartered in Memphis, TN, the company employs approximately 70,000 people and is strategically located in more than 24 countries serving customers worldwide. International Paper net sales for 2011 were $26 billion. Temple-Inland Inc., which was acquired in February 2012, had 2011 net sales of $4 billion. For more information about International Paper, its products and stewardship efforts, visit internationalpaper.com.

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About Our Vendor Partners ITECH DIGITAL iTech Digital develops next-generation video surveillance solutions designed to help Church’s Chicken owners mitigate risk, manage assets and maximize bottom line profitability. With an experienced eye on the restaurant industry’s unique business challenges, iTech Digital combines its proprietary software with cutting edge hardware and superior customer service to offer cost-effective digital surveillance and monitoring solutions. We are proud to be the preferred provider of digital video surveillance for corporate Church’s Chicken locations!

J&J SNACK FOODS CORP. J&J Snack Foods Corp. is a manufacturer, marketer and distributor of an expanding variety of nutritional, popularly priced, branded niche snack foods and beverages for the food service and retail supermarket industries. The Company is listed on the NASDAQ exchange as “JJSF”, and serves both national and international markets. Our growing portfolio of products includes frozen soft pretzels under SUPERPRETZEL®, Pretzel Fillers® and other brand names; ICEE® frozen beverages; LUIGI’S® Real Italian Ice, Whole Fruit®; frozen juice bars under the Minute Maid®, SHAPE UPS® and CHILL® brand names; TIO PEPE’S® churros; The Funnel Cake Factory® funnel cakes; and cookies under the READI-BAKE® brands.

JOBAPP NETWORK, INC. JobApp gives any company with a decentralized workforce what it needs to hire the best person for the right job, right now. You identify the top 20 percent of applicants at a glance, engage the best candidates quickly and, just as efficiently, you draw a bead on a new employee’s best next move within your company . But that’s only what the candidate and hiring manager might see. Behind the scenes, paperwork is eliminated from the entire process, from application (whether by phone or online), through on-boarding and performance management. Hiring compliance? Done. Tax credit eligibility? Handled.

Headquartered in Bloomfield Hills, MI, JobApp is online at www.jobappnetwork.com

KAGOME Experience the taste of Kagome, a leader in customized culinary sauces worldwide. In 1988, Kagome Japan established Kagome Inc. (Kagome) in Los Banos, California. The state-of-the-art production facility was completed in 1990 and we began shipping sauces to restaurant chains across the nation. Today, Kagome is known as one of the premier customized sauce developers and manufacturers for foodservice, servicing customers domestically and as far away as Asia, the Middle East, Latin America and Australia. To meet growing demand, Kagome has increased capacity at the Los Banos facility and in 2007 acquired and modernized Kagome Creative Foods. This acquisition has optimized distribution in the eastern portion of the U.S, and provided new product and packaging types to our Kagome portfolio.

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About Our Vendor Partners KOCH FOODS • •

•

America’s Chicken Specialist Independently owned, with a consistent growth trend. We are a vertically integrated processor, positioned for continued growth and the capability of providing our customers with all their poultry product needs.

As one of America’s largest poultry processors, we specialize in fresh and frozen foodservice. We are privately owned and positioned for continuous growth, with a full line product and a focus on customer service beyond expectations

LA COSTEÑA / VILORE FOODS CO INC. Founded in 1983, Vilore was named in honor of the founder of Conservas La Costeña, Don Vicente Lopez Resines, whose great vision of perseverance is present in all facets of the Vilore Organization. Our Mission is to create “Best-In-Class” Hispanic selling strategies that satisfy the continuing and growing need for real Hispanic consumer products throughout the United States and Canada. Vilore Foods is the exclusive importer, distributor and marketer of leading Hispanic brands in the U.S. and Canada. Through innovative strategies, Vilore has obtained leadership in the authentic Mexican Dry Grocery Category. We distribute a wide variety of Mexican products from our 470,000 square-foot facility in Laredo, Texas and our 150,000 square-foot facility in Imperial, California.

LEVENSON & HILL Levenson & Hill has served the Church’s Brand and its franchisees with pride since 1990. L&H is an independent agency with deep roots in retail, restaurant and entertainment marketing nationwide.

Today, the agency’s central mission is multiplying the impact of Church’s advertising investment with media research, planning and buying, field marketing, systemwide and local retail and event promotion, multicultural marketing and advanced analytics. All Church’s stakeholders are invited to stop by the Levenson & Hill booth at the Marketplace, say “hello” to the L&H team, learn what’s new in the agency’s portfolio of services and discuss what more Levenson & Hill can do to help your business succeed.

MAGIC VALLEY

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About Our Vendor Partners MAGNESOL XL FILTER POWDER The Dallas Group, a specialty chemical company, is the world’s premier producer of adsorbent synthetic magnesium silicate: MAGNESOL XL. Since 1973, it’s been used for the filtration of edible oils in the foodservice industry. MAGNESOL XL is an FDA & USDA-approved adsorbent filter powder that removes solid and dissolved impurities from used edible oils – extending the life of the oil and maintaining a consistently high-quality fried product.

Manitowoc Foodservice, Frymaster, Kolpak, Manitowoc Ice Manitowoc Foodservice manufactures best-in-class food and beverage equipment for the global foodservice market including: • Frymaster - leading supplier of commercial fryers • Kolpak - specified leader in custom walk-in coolers • Manitowoc Ice - leading supplier of commercial ice machines

MARKETING WORKSHOP The Marketing Workshop is a strategic market research consultancy that utilizes a fully integrated approach to providing business solutions. MWI is unique in that we have the full complement of specialists in house. Our research practitioners have diverse backgrounds encompassing client side and research agency experience. We serve our clients in an advisory role by incorporating the use of science and analytical techniques coupled with experience. Wisdom, Imagination and Science allow us to Enlighten you with the utmost confidence.

MCCAIN FOODS USA McCain Foods USA believes innovation is the key to great products, market success and customer satisfaction. Our goal is to build America’s best food company by delivering products that meet the needs of consumers who want good food with nutritional benefits, convenience, taste and indulgence at affordable prices. We continue to build our success by not only utilizing cutting-edge agronomy and superior technology, but also by sharing our expertise in sustainable agricultural practices with our growers and by supporting programs and practices that reduce our environmental footprint. McCain Foods is the world’s largest producer of frozen French fries. Thank you for an outstanding partnership!

MCCLANCY McClancy offers significant advantages in the highly competitive food industry. We have certified organic production capabilities and offer research and development, custom blending and co-packing.

Our in-depth expertise spans more than 65 years and includes work in all key food industries.

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About Our Vendor Partners MCGRIFF, SEIBELS & WILLIAMS As one of the most progressive insurance brokerage firms in the United States, McGriff, Seibels & Williams leads the way with innovative programs to protect our clients’ financial interests. Our experienced professionals work with some of the world’s largest corporations to design state-of-the-art insurance solutions for a full range of needs.

MEGAPATH MegaPath Corporation operates one of the largest end-to-end communications networks in the country, providing both commercial and wholesale services. The company provides a full range of data, voice and security services for small, medium and enterprise businesses nationwide, as well as wholesale solutions to the carrier and service provider markets.

MegaPath helps businesses easily and securely communicate between their headquarters, employees and business partners to lower costs, increase security and enhance employee productivity. To learn more about MegaPath’s managed IP data, voice and security services, please visit www.megapath.com.

MIRUS MIRUS provides above store reporting and analysis solutions for restaurant companies. Our clients increase their revenues and profits by leveraging the value of the data in their point of sale, back office and enterprise systems. promotion analysis, loss prevention, customer service times, and overtime reduction are a few of the benefits our clients report. MIRUS gives you a single place to consolidate all your data, and the tools for reporting and understanding what it all means.

MUZAK At Muzak, we’re passionate about the experiences we create and how they impact your business. Your customer experience is a business muzak opportunity. Muzak partners with Church’s in strategic and creative ways to maximize this opportunity and ensure that every aspect of the customer experience works for you. We offer end-to-end solutions for music, messaging, digital signage, commercial television, scent, drive-thru and audio/video system design.

More than 60,000 Quick Service Restaurants trust Muzak to keep the cars rolling through and their business operating at peak efficiency and profitability. We are a comprehensive single source solution. From equipment, system design and installation to the fastest, most reliable service network in the industry, Muzak leads the way in everything drive-thru.

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About Our Vendor Partners NATIONAL FROZEN FOODS National Frozen Foods Corporation has proudly supplied corn to Church’s/ Texas Chicken for decades. Headquartered in Seattle, we are one of America’s premier frozen vegetable processors with plant operations in Washington and Oregon. Offering the Best of the Great Northwest since 1912, we are 100 years and still growing!

NAVIGANT CAPITAL ADVISORS Navigant Capital Advisors is the dedicated corporate finance business unit of Navigant (NYSE: NCI). Navigant is a specialized, independent consulting firm providing financial, operational, dispute and regulatory advisory services to large companies, financial institutions, legal counsel and government agencies facing the challenges of uncertainty, risk, distress and significant change. We offer independent and objective advice supported by advanced technical skills, proven competence and in-depth industry knowledge. Investment banking, private placement, merger, acquisition and divestiture services offered through Navigant Capital Advisors, LLC. Member FINRA/SIPC.

NCR CORPORATION NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business. NCR‘s assisted- and self-service solutions and comprehensive support services, address the needs of retail, financial, travel, healthcare, hospitality, entertainment, gaming and public sector organizations in more than 100 countries. NCR (www.ncr.com) is headquartered in Duluth, Georgia.

NEPTUNE FOODS Neptune Foods is one of the largest processor of quality “value added” seafood items since 1954. Neptune Foods voluntarily packs under USDC Fishery Inspection. Additionally, we employ a complete staff of qualified food technologists and quality control personnel. Currently, our Los Angeles plant is certified for both MSC (Marine Stewardship Council) for wild and ACC/BAP (Best Aquaculture Practice) for farmed species. This demonstrates our commitment to sustainable seafood.

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About Our Vendor Partners NEW BAKERY COMPANY The New Bakery Company is a world-class baker of sandwich buns that supplies Church’s a high quality bun. In addition, New Bakery Company worked with Church’s Research and Development to create the unique Southern Bun for your restaurants. We are also a past honoree of the “Supplier of the Year” by Church’s.

NEWLY WEDS FOODS, INC. Newly Weds® Foods is a world leader in food ingredient technology for the food processing and foodservice industries. We provide customized profiles complementing all aspects of product development spanning flavor, texture, appearance, processability, yield and stability through food coatings, seasonings and functional ingredients. Integrated product development resources include a culinary team, highly experienced R & D group, technical process consultants, regulatory expertise and food product trend analysis. www.newlywedsfoods.com

ODYSSEY We were established in 1981 by a few employees who shared a passion for two things: seafood and Seattle. In 1992, we opened our own Seattle-based custom processing plant, Northwest Seafood Processors. We have over 30 years of experience and a commitment to bring you premium quality seafood. For more information on our products visit www.treasuresbyodyssey.com.

P & G PROFESSIONAL P&G Professional is the exclusive provider of the Church’s Cleaning, Sanitation and Food Safety program...featuring trusted, employee-preferred brands and best-in-class automatic dispensing equipment for reliability and value, backed with responsive service, support and training materials.

PERFORMANCE FOODSERVICE/ROMA Performance Foodservice/Roma distributes approximately 7,000,000 cases of fresh chicken and groceries each year to 1,100 Church’s Chicken locations from the East Coast all the way to the Colorado and northern New Mexico markets. There are 11 distribution centers that deliver to Church’s Chicken including Denver CO, Temple TX, Victoria TX, Batesville MS, Houma LA, Rock Island IL, Indianapolis IN, Swedesboro NJ, Richmond VA, Austell GA and Orlando FL. Performance Foodservice/Roma is proud to have been a partner of Church’s Chicken for the last 27 years. We wish Church’s Chicken nothing but success in the coming year. Thank you for your business and partnership!

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About Our Vendor Partners PILGRIM’S PRIDE Pilgrim’s is the second-largest chicken producer in the world, with operations in the United States, Mexico and Puerto Rico. We employ approximately 38,500 people and have the capacity to process more than 36 million birds per week for a total of more than 9.5 billion pounds of live chicken annually. We operate 25 fresh processing plants and eight prepared foods cook plants. Our primary distribution is through retailers and foodservice distributors.

PMR PMR has been a leading representative of food service equipment since 1971. We represent innovative manufacturers specializing in top foodservice equipment. PMR - Foodservice Equipment Representatives for Duke, Blodgett & Hatco.

R.F. TECHNOLOGIES, INC. R.F. Technologies, Inc. provides same day Nationwide Repair Service and Sales for drive-thru systems, surveillance systems, drive-thru timer systems, order confirmation systems, pointof-sale, drive-thru replacement parts, music and TV, as well as no-contract monthly maintenance programs. RFT sells and repairs all makes and models including: 3M, HME, Panasonic, Quail Digital, Epson, Samsung, PAR, Citizen, Ithaca, Big Dog, Fast Track, HyperActive Technologies, Delphi and Texas Digital.

RALCORP FROZEN BAKERY PRODUCTS Ralcorp Frozen Bakery Products, a Division of Ralcorp Holdings (NYSE:RAH), produces branded and custom bakery products, and markets them to leading customers in the foodservice, in-store bakery, retail and club channel industries. Ralcorp is the industry’s primary source for consistently delivering delicious baked goods, offering a comprehensive line of frozen griddle products, refrigerated dough, pre-baked cookies, premium frozen biscuits and biscuit mix, artisan breads, oatmeal and frozen, pre-baked breads and rolls.

From our thirteen facilities in the U.S. and Canada, Ralcorp utilizes sophisticated equipment and processes to reduce time, labor and cost for operators and retailers, while providing consistently high quality for consumers.

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About Our Vendor Partners RDS Retail Data Systems, established in 1950, is the nation’s largest independent provider of Retail Point of Sale solutions. With over 26 locations, covering the 50 States, Retail Data Systems currently services and supports thousands of customers nationwide.

We listen to you. We work together to understand your business, identify your needs and provide solutions that add value to your operations as well as provide a proven return on your investment.

RICH PRINTING Rich Printing is a full service commercial printer specializing in print, warehouse and fulfillment services for franchisors and multilocation retail chains across the country as well as internationally.

Our print services include short run digital to long run conventional offset printing, wide format printing and promotional products. www.richprintinginc.com.

RITTER DISPOSABLES, INC. Ritter Disposables, Inc. is your source for a variety of non-woven materials from printed beverage and linenreplacement napkins to kitchen wipes and table covers. We also offer custom products and packaging to meet your exact specifications. In business for over 20 years, we have constantly sought out the best and most innovative materials and technologies and remain committed to making sure our customers receive the very best for less.

S&D COFFEE S&D Coffee, Inc. is the nation’s largest custom roaster and the largest blender of Iced Tea for the Food Services Industry. In continuous operation since 1927, S&D Coffee serves over 80,000 customers through national distribution and direct store delivery. S&D Coffee has been distinguished for supplier excellence by many of the largest retailers and consumers of coffee and iced tea. For more information about S&D Coffee got to www.sndcoffee.com.

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About Our Vendor Partners SCHREIBER FOODS, INC. Schreiber Foods, Inc. • Largest privately held cheese company in the world **7,300+ Partners worldwide

**100% ESOP • Diversified customer base • Over 60 years of experience • Broad product mix – refrigerated dairy • Leading full line cheese supplier to the foodservice, retail, chain stores and family casual/ QSR industries: 99% private label

SEATING CONCEPTS

Seating Concepts Craftsmanship that Performs

Seating Concepts is your complete source for high performance dining room furniture. Our product lines satisfy the needs of almost any food service operator. We feature fiberglass, wood and laminate booths that can be customized to fit any food service operation. Our broad selection of chairs (metal and wood), bar stools, cluster seating, table tops, bases and outdoor patio furniture will help enhance your customers’ dining satisfaction. Our trash receptacles, divider walls, planters and other custom millwork items come with the same guarantee of excellent quality and craftsmanship.

SERVICECHECK, INC. ServiceCheck is the premier customer recovery and feedback service provider for restaurants in North America. The company’s complete end-to-end solutions include a 24/7/365 live-answer Customer Recovery and Feedback Program, Employee Hotlines, Quality Assurance Helplines as well as Crisis Management and Social Media Solutions.

SERVSAFE (NATIONAL RESTAURANT ASSOCIATION) Don’t gamble on food safety – Celebrating its 5-Millionth Manager Certification in 2012, ServSafe®, from the National Restaurant Association®, is the industry’s leading food safety training and certification program. One of only three ANSI/ASTM nationally certified providers, ServSafe® accredited programs are available for BOTH Managers and Food Handlers, meeting the requirements of nearly all local health authorities, and recognized by “A” level insurance underwriters in mitigating risk. Online and printed training/testing solutions are available.

Protect your guests, staff and business! ServSafe®!!!

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About Our Vendor Partners SMG Service Management Group, Inc. (SMG) is the leading guest experience analytics agency that improves performance for global brands. By helping everyone from the CEO to the unit manager understand the factors that define a superior guest experience, SMG develops a prescriptive set of actions that improve operations and grow brands. SMG will have representatives available to answer your questions and guide you through the reporting website.

SONATA Sonata Software (www.sonata-software.com), headquartered in Bangalore, India, is a global IT and product engineering services company. With more than 2500 employees located in seven global delivery centers, Sonata and its affiliate companies serve clients in the US, Europe, MEA, India, Australia and APAC. Sonata’s key service lines include Business Intelligence and analytics, application development management (ADM), mobility, cloud, social media, testing, enterprise services (ERP and CRM solutions) and infrastructure management services. We have a proven track record working with QSR chains in delivering 24 x 7 x 365 IT support services for their headquarters systems as well as restaurant systems such as POS terminals and receipt printers, manager’s workstations, drive-thru speed-ofservice timers and order confirmation displays, etc. – providing significant cost savings, operational efficiencies and enhanced customer service.

SOUTHWEST TRADERS, INC. Southwest Traders, Inc. has provided customer product distribution to literally thousands of independent operators as well as regional and national food chain accounts. Our ever-increasing direct distribution area currently covers 20 western states. Because of our diverse dry, fresh, frozen and minus 20-degree capabilities, we provide an enormous time savings, along with the convenience of a one-stop shop and delivery service. Southwest Traders offers the benefits of working with one supplier for all your business needs, which in turn, provides you, our customers, with the valuable time to grow your business. We have redesigned our internal operation to achieve high goals for our fill-rates, along with a growing staff of sales and customer service professionals to assist in both answering questions and providing our customers with distribution solutions to enable the growth of their business.

SR MAX SLIP RESISTANT SHOE COMPANY SR Max believes you deserve the best comfort, selection and style.

That’s why we offer over 130 slip-resistant styles from nine top brands, including our SR Max brand footwear, which features industry-leading slip resistance and comfort technologies. Discover the fastest growing slip resistant shoe provided today!

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About Our Vendor Partners TAG The Advantage Group (TAG) partners with firms to develop comprehensive programs designed to maximize returns, reduce costs and minimize “headaches” affiliated with equipment and facilities. Nearly two decades ago we began by moving food service equipment into and out of supermarkets. We have since expanded into a firm providing equipment and services worldwide for all aspects of the food industry. Our clients range from businesses on “Main Street” to global firms traded on “Wall Street.” TAG is a global leader in managing, remanufacturing, buying and selling restaurant and food-related equipment.

Regardless of the stage of a client’s growth, transition or restructuring, TAG can reduce costs through equipment reuse (remanufactured or surplus new) and enhance efficiency by providing a singular point of contact for all stages of the business life.

TAMPA MAID FOODS, INC. Since 1971, Tampa Maid has been owned by Watkins Industries, a privately-held family business. It is a leading supplier of value-added shrimp and specialty seafood to the food industry throughout North America. We source, process and market value-added seafood for both retail and foodservice.

THE WASSERSTROM COMPANY Based in Columbus OH, The Wasserstrom Company is one of the nation’s leading distributors of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high-quality products from the industry’s leading manufacturers. Wasserstrom carries one of the most diverse and comprehensive product lines in the foodservice industry, offering everything from tabletop items, kitchen supplies, service and storage products and maintenance tools to foodservice furnishings, fixtures, large and small equipment, millwork and custom fabricated stainless. Wasserstrom stocks an extensive line of products, offering over 35,000 different smallwares items that ship from multiple distribution centers strategically located throughout the United States. Customized catalogs, management reports, 24/7 Internet ordering and an experienced, knowledgeable customer service staff are just a few of the value-added services that Wasserstrom offers. For more information call 800-999-9277 or visit www.wasserstrom.com.

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About Our Vendor Partners TRIMARK SOUTH For more than 60 years, TriMark USA has built a national reputation for excellence without sacrificing the local attention you deserve.

Through our nine divisions and 15 offices across the United States, our foodservice professionals can meet all of the demands of today’s commercial kitchen.

We have more than 700,000 square feet of warehouse space nationally and more than 800 foodservice professionals who you can rely on to get the job done right. TriMark South is pleased to offer you a full range of services and solutions to your most complex requirements including: Small Wares and Equipment Distribution, Multi-Unit National and Regional Chain Fulfillment, Specialized Kitchen Design, Custom Fabrication and Project Management and Installation.

TURNER RESEARCH NETWORK Turner Research Network is a marketing research and consulting firm that specializes in providing consumer and B2B insights for chain restaurants and foodservice companies. With offices in Atlanta and Seattle, TRN serves clients throughout the US and internationally. TRN supports restaurant marketing and product development teams in many ways: from new product concept validation to product taste tests to advertising claim support.

In addition, they are experts at conducting interviews on site with restaurant customers.

TYSON FOODS, INC. Tyson Foods, Inc. is one of the world’s largest processors and marketers of chicken, beef and pork, the second-largest food production company in the Fortune 500 and a member of the S&P 500. The company produces a wide variety of protein-based and prepared food products and is the recognized market leader in the retail and foodservice markets it serves. Tyson provides products and services to customers throughout the United States and more than 130 countries. Through its core values, code of conduct and Team Member Bill of Rights, Tyson strives to operate with integrity and trust and is committed to creating value for its shareholders, customers and team members. The company also strives to be faith-friendly, provide a safe work environment and serve as stewards of the animals, land and environment entrusted to it.

ULTRAFRYER SYSTEMS Ultrafryer Systems provides its customers the most effective solution for their frying and shortening management needs in the food service industry. Located in San Antonio, Texas, Ultrafryer Systems, a privately owned company, started in the business of building commercial fryers in 1969. Our quality is built-in, not added on. We are committed to providing excellent support and service for our customers.

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About Our Vendor Partners VALASSIS Valassis is a leading media and marketing services company delivering a world of value through our RedPlum media that reaches consumers how, when and where they want. We offer the only blended media solution in the industry and deliver value in the places consumers regularly look – the mailbox, newspaper, online and in-store. No other media company integrates programs across all these value touch points.

VAUGHAN FOODS CORPORATION Vaughan Foods Corporation is a full line fresh produce processor.

We service the national chain restaurant industry and the foodservice distributor industry with more than 1000 high-quality, fresh-processed vegetable items each day. We own/operate our own climate controlled transportation system with GPS tracking. We perform pre-planting and pre-harvest testing. Our processes and facilities are HACCP- and Origin of Growth tracking system compliant. Our in-house laboratory and QA Departments maintain an exemplary point score for both product and plant food bacteria safety.

VENTURA FOODS The roots of Ventura Foods go back to the late 19th century, in the richest growing regions of the United States. Building on a tradition of hard work, quality products and attention to the changing needs of customers and consumers, the company continuously expanded and evolved. Ventura Foods developed a reputation for providing foods that consumers enjoy, while supplying commercial customers with ingredients for their success: products, services and programs that enhance business and increase sales. Ventura Foods specializes in custom sauces, dressings, margarines, shortenings and bases. We are the proud supplier of Church’s honey butter topping, buttery oil and liquid biscuit shortening.

WAND CORPORATION WAND Corporation, with 30 years of experience, is the leader in QSR technology, staying true to its roots. Whether counting chicken pieces or lowering food costs, streamlining labor, managing shrink, using biometric log-ins or displaying beautiful 1080p Digital Menu Board content, WAND is a one-stop-shop that does it all. Thanks, Church’s!

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About Our Vendor Partners WNS WNS (NYSE: WNS), is a leading global business process outsourcing company offering business value to 200+ mid-tier to fortune100 clients by combining operational excellence with deep domain expertise. We deliver an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes thru worldwide centers, including South Carolina - US, Costa Rica, India, the Philippines, Romania, South Africa, Sri Lanka and the United Kingdom.

WOMBLE CARLYLE Womble Carlyle is a full-service business law firm with more than 550 attorneys in 14 offices in Silicon Valley, California; Georgia; North Carolina; South Carolina; Virginia; Washington, DC; Maryland and Delaware. Womble Carlyle is perennially ranked among American Lawyer magazine’s list of leading firms in the country. Womble Carlyle delivers innovative and value-driven solutions to client needs in intellectual property, transactional, litigation and numerous practice areas. Visit us at www.wcsr.com and on Twitter @wcsrtwit.

WORLDPAY WorldPay is a leading, single-source provider of electronic payment processing services. WorldPay brings expertise and resources to securely process millions of transactions every day. Processing payments for more than 500,000 businesses, we manage the entire processing experience in-house: transaction authorization, settlement of funds and customer service. A single-source provider with direct connections to all major card networks, WorldPay provides value pricing and delivers reliable service to the counter, the pump‌to the point of sale. Certified on most POS systems, WorldPay delivers a range of payment options, including credit, PIN-secured debit, checks, gift cards and more.

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George W. Church, Sr.

Celebrating 60 Years of Proudly Serving Generations of Loyal Customers, the Best Darn Chicken in the World!