CLIPS April 2007

Target gives back over $2 million a week to education, the arts and social services.

// // // // // //

01 02 04 06 08 09

VOLUME 18 APRIL 2007

LETTER FROM THE PRESIDENT DESIGNER FORUM DESIGN TRENDS CULTURE FASHION

10 11 12 14 15 16 17

// // // // // // //

BUILDINGS OFFICE MANAGEMENT FURNITURE HEALTH SOHO TECHNOLOGY CASE STUDY

Corporate Headquarters 81 S. 9th St. Suite 350 Minneapolis, MN 55402 Ph 612-343-0868 Fx 612-332-5733 Toll Free 888-333-4664 TCI-1 (Retail Store) 2470 West 79th Street Bloomington, MN 55431 Ph 952-885-7600 Sales Office / Showroom 1365 North Road, Suite C Green Bay, WI 54313 Ph 920-884-0265 Sales Office / Showroom 1020 John Nolen Drive Madison, WI 53713 Ph 608-257-0521 Sales Office / Showroom 2804 Rib Mountain Drive, Suite E Wausau, WI 54401 Ph 715-849-3131

From the President International expansion, the competitive marketplace and increasingly discerning customers all motivate us at Target to continuously upgrade our ability to serve our clients by delivering exceptional value. Recently we have realized that our basic contribution to the dynamic world of office interiors depends entirely on our ability to: Innovate – introduce new ideas, services and creative ways to increase value and productivity to our clients’ workspaces; Source – relentlessly search for new products and technologies that will establish our customers as leaders in their businesses; and Implement – continuously strive for flawless execution in the fulfillment of workplace plans and strategies.

The degree to which we succeed in these important areas allows us to extend the depth and scope of our service to our ever-growing roster of small, medium and large scale business partners.

This edition of CLIPS welcomes Tim Carl, a key professional from HGA – one of the most respected firms in our industry - to our Designer Forum. His reminder of the importance of careful communication is relevant to all of us.

Sales Office / Showroom 801 North Perryville Road Rockford, IL 61107 Ph 815-398-3300

Remember as always, if you would like any of the articles in full text form, please contact Megan.Sciera@target.com.

targetcommercialinteriors.com

Sincerely,

© 2007 Target Commercial Interiors

CLIPS is a service provided by Target Commercial Interiors to help keep you informed of industryrelevant trends, issues and ideas. We survey the literature, summarize key articles and present them in a digest format for your convenience. Full text articles are available by contacting Megan.Sciera@target.com.

CLIPS is printed on paper that contains 10% post-consumer recycled content.

Joe Perdew, President

1

CLIPS

envision innovate inspire sustain discover source create implement dream adapt

Corporate Headquarters 81 S. 9th St. Suite 350 Minneapolis, MN 55402 Ph 612-343-0868 Fx 612-332-5733 Toll Free 888-333-4664 TCI-1 (Retail Store) 2470 West 79th Street Bloomington, MN 55431 Ph 952-885-7600 Sales Office / Showroom 1365 North Road, Suite C Green Bay, WI 54313 Ph 920-884-0265 Sales Office / Showroom 1020 John Nolen Drive Madison, WI 53713 Ph 608-257-0521 Sales Office / Showroom 2804 Rib Mountain Drive, Suite E Wausau, WI 54401 Ph 715-849-3131

From the President International expansion, the competitive marketplace and increasingly discerning customers all motivate us at Target to continuously upgrade our ability to serve our clients by delivering exceptional value. Recently we have realized that our basic contribution to the dynamic world of office interiors depends entirely on our ability to: Innovate – introduce new ideas, services and creative ways to increase value and productivity to our clients’ workspaces; Source – relentlessly search for new products and technologies that will establish our customers as leaders in their businesses; and Implement – continuously strive for flawless execution in the fulfillment of workplace plans and strategies.

The degree to which we succeed in these important areas allows us to extend the depth and scope of our service to our ever-growing roster of small, medium and large scale business partners.

This edition of CLIPS welcomes Tim Carl, a key professional from HGA – one of the most respected firms in our industry - to our Designer Forum. His reminder of the importance of careful communication is relevant to all of us.

Sales Office / Showroom 801 North Perryville Road Rockford, IL 61107 Ph 815-398-3300

Remember as always, if you would like any of the articles in full text form, please contact Megan.Sciera@target.com.

targetcommercialinteriors.com

Sincerely,

© 2007 Target Commercial Interiors

CLIPS is a service provided by Target Commercial Interiors to help keep you informed of industryrelevant trends, issues and ideas. We survey the literature, summarize key articles and present them in a digest format for your convenience. Full text articles are available by contacting Megan.Sciera@target.com.

CLIPS is printed on paper that contains 10% post-consumer recycled content.

Joe Perdew, President

1

CLIPS

envision innovate inspire sustain discover source create implement dream adapt

3

E. Tim Carl, AIA, LEED AP Vice President, Hammel Green and Abrahamson CLIPS

Since joining Hammel Green and Abrahamson in 1998, Tim Carl has built a reputation for simple, authentic designs on a diverse range of project types. Tim believes in the power of the architectural idea, often exhibited in his early sketches, and his buildings are rooted in a deep understanding of both the contexts and communities he serves.

His highly collaborative style thrives in the multi-disciplined environment of HGA. Prior to joining HGA, he was at the Minneapolis office of Ellerbe Becket where he led a number of high profile projects abroad – planning large mixed-use and transportation projects while navigating the complex working relationships overseas.

Tim’s work has received industry recognition as well as numerous state and national awards. In 1993 he was named by Progressive Architecture magazine as one of the country’s top emerging young architects. Since 1999 his work has been honored with seven AIA Minnesota Honor Awards. In 2004 his work for General Mills was one of eleven international finalists in the Architectural Record/Business Week Awards. His work has been published in Architectural Record, Contract, Dwell and the Minneapolis Star Tribune. This past year his design for artist live/work space received the AIA National Housing Committee Design Award.

DESIGNER FORUM

CLIPS

2

General Mills World Headquarters Expansion - Golden Valley, Minnesota

Tim graduated cum laude from the University of Notre Dame in 1986 and spent his third year studying in Rome, Italy. He has lectured and is a frequent Visiting Critic at the University of Minnesota. Tim has served on numerous design juries for organizations including the Minnesota, Alaska and South Dakota AIA chapters. He has been the chair of the AIA Minnesota Committee on Design and Awards since 2003. In 2007 Tim will be the Chair of the AIA National Committee on Design Fall Conference. His most recent lecture was on sensitive additions to modern architecture at the Weisman Art Museum in Minneapolis.

The Benedicta Art Center Expansion, College of Saint Benedict - St. Joseph, Minnesota

The Fine Art of Listening

E. Tim Carl, AIA, LEED AP

It is important to respect, care about, and listen attentively to the inhabitants of the places we, as architects and builders, help to make.

The best buildings emerge not from the application of an abstract style but from the close engagement of the complex and delightful ways in which buildings can shape our lives. Memorable form, orientation, light, materials and program can all be orchestrated to help us enjoy our cities more, encourage us to go to the theater or the library, to do better work.

our clients, while engaging with a project to uncover its every detail and nuance. By understanding the original intentions of General Mills mid-century campus and its impact on their culture, we helped them create a more interactive and productive place to work, while promoting pride in the company. In a similar way, we were inspired by the historical context of Maryland neighborhoods and the patchwork patterns of folk art quilts in the creation of affordable housing for artists outside of Washington D.C.

The increasingly challenging requirements of building delivery should not constrain the design potential of a project. The application of experience and skill in a genuinely collaborative process can effectively incorporate goals of design, budget and schedule. Architecture is a social process, the success of which relies on good communication between all the collaborators – client, user, community, builder and architect. Consistently, strong relationships between collaborators foster solutions that are responsive, creative and more personal.

I lead a studio of diversely talented people who share this philosophy.

Our team’s hallmark is approachability and accessibility. We listen to

Our projects traverse the varied landscape in which we live and work from the enhancement of a landmark modernist corporate campus, to a sensitive addition to a revered college performing arts center. This cross-pollination of experience and talent helps us approach each project with a fresh outlook. It is important to maintain an environment in which the best ideas can come forward to be scrutinized, developed and made better through an inclusive collaboration. The goal is to create buildings that are more sustainable and more successful by being embraced – accepted and cared for - by the people using them.

designer forum

3

E. Tim Carl, AIA, LEED AP Vice President, Hammel Green and Abrahamson CLIPS

Since joining Hammel Green and Abrahamson in 1998, Tim Carl has built a reputation for simple, authentic designs on a diverse range of project types. Tim believes in the power of the architectural idea, often exhibited in his early sketches, and his buildings are rooted in a deep understanding of both the contexts and communities he serves.

His highly collaborative style thrives in the multi-disciplined environment of HGA. Prior to joining HGA, he was at the Minneapolis office of Ellerbe Becket where he led a number of high profile projects abroad – planning large mixed-use and transportation projects while navigating the complex working relationships overseas.

Tim’s work has received industry recognition as well as numerous state and national awards. In 1993 he was named by Progressive Architecture magazine as one of the country’s top emerging young architects. Since 1999 his work has been honored with seven AIA Minnesota Honor Awards. In 2004 his work for General Mills was one of eleven international finalists in the Architectural Record/Business Week Awards. His work has been published in Architectural Record, Contract, Dwell and the Minneapolis Star Tribune. This past year his design for artist live/work space received the AIA National Housing Committee Design Award.

DESIGNER FORUM

CLIPS

2

General Mills World Headquarters Expansion - Golden Valley, Minnesota

Tim graduated cum laude from the University of Notre Dame in 1986 and spent his third year studying in Rome, Italy. He has lectured and is a frequent Visiting Critic at the University of Minnesota. Tim has served on numerous design juries for organizations including the Minnesota, Alaska and South Dakota AIA chapters. He has been the chair of the AIA Minnesota Committee on Design and Awards since 2003. In 2007 Tim will be the Chair of the AIA National Committee on Design Fall Conference. His most recent lecture was on sensitive additions to modern architecture at the Weisman Art Museum in Minneapolis.

The Benedicta Art Center Expansion, College of Saint Benedict - St. Joseph, Minnesota

The Fine Art of Listening

E. Tim Carl, AIA, LEED AP

It is important to respect, care about, and listen attentively to the inhabitants of the places we, as architects and builders, help to make.

The best buildings emerge not from the application of an abstract style but from the close engagement of the complex and delightful ways in which buildings can shape our lives. Memorable form, orientation, light, materials and program can all be orchestrated to help us enjoy our cities more, encourage us to go to the theater or the library, to do better work.

our clients, while engaging with a project to uncover its every detail and nuance. By understanding the original intentions of General Mills mid-century campus and its impact on their culture, we helped them create a more interactive and productive place to work, while promoting pride in the company. In a similar way, we were inspired by the historical context of Maryland neighborhoods and the patchwork patterns of folk art quilts in the creation of affordable housing for artists outside of Washington D.C.

The increasingly challenging requirements of building delivery should not constrain the design potential of a project. The application of experience and skill in a genuinely collaborative process can effectively incorporate goals of design, budget and schedule. Architecture is a social process, the success of which relies on good communication between all the collaborators – client, user, community, builder and architect. Consistently, strong relationships between collaborators foster solutions that are responsive, creative and more personal.

I lead a studio of diversely talented people who share this philosophy.

Our team’s hallmark is approachability and accessibility. We listen to

Our projects traverse the varied landscape in which we live and work from the enhancement of a landmark modernist corporate campus, to a sensitive addition to a revered college performing arts center. This cross-pollination of experience and talent helps us approach each project with a fresh outlook. It is important to maintain an environment in which the best ideas can come forward to be scrutinized, developed and made better through an inclusive collaboration. The goal is to create buildings that are more sustainable and more successful by being embraced – accepted and cared for - by the people using them.

designer forum

Cubicle Farm Reform Dave Gussow

DESIGN

5

St. Petersburg Times; September 12, 2006, pD1

Summary: This article alerts readers to a makeover currently underway around the office cubicle. The author looks to a number of experts in office design to help create a picture of what design changes are coming. Among the more interesting predictions: • Larger companies putting the manager’s office in the middle of the office, with workstations surrounding it (and getting the window views) • Higher ceilings and suspended lights will take the glare out of computer screens • “Softer issues” will gain in importance as daycare and cafeterias become more prevalent and wireless notebook lounge areas are increasingly used to generate conversation and ideas within companies.

CLIPS

CLIPS

4

Companies Use Design To Create Specific Cultures Daniel Schoonmaker Grand Rapids Business Journal; August 14, 2006 v24 i33 pB3

Summary: Matching a company’s skills and attitude to the tasks required of it is crucial to success. This article notes, however, that companies perceive themselves differently than they actually are fully 80% of the time.

design

This is a lesson learned the hard way by office furniture maker Haworth, Inc. When it began, Haworth fitted the profile of a “clan” organizational structure, as defined by the University of Michigan model. They were open and friendly, internally-focused and driven by group cohesion. Over time, however, the company evolved into a “hierarchy” organizational culture with management control and a focus on security and efficiency.

Their objective – a “market” culture within an aggressive, results-oriented company – failed to fit with the culture they had actually created. Objectives were being missed and the company seemed becalmed.

This article explores how Haworth is currently using workspace solutions to influence a cultural change. In particular, their collaboration with the University of Wisconsin not only helped them to adjust their culture and direction but has resulted in a “Ideation Lab” which helps to create customized office designs with a mix of public and private spaces that fit a chosen culture.

Cubicle Farm Reform Dave Gussow

DESIGN

5

St. Petersburg Times; September 12, 2006, pD1

Summary: This article alerts readers to a makeover currently underway around the office cubicle. The author looks to a number of experts in office design to help create a picture of what design changes are coming. Among the more interesting predictions: • Larger companies putting the manager’s office in the middle of the office, with workstations surrounding it (and getting the window views) • Higher ceilings and suspended lights will take the glare out of computer screens • “Softer issues” will gain in importance as daycare and cafeterias become more prevalent and wireless notebook lounge areas are increasingly used to generate conversation and ideas within companies.

CLIPS

CLIPS

4

Companies Use Design To Create Specific Cultures Daniel Schoonmaker Grand Rapids Business Journal; August 14, 2006 v24 i33 pB3

Summary: Matching a company’s skills and attitude to the tasks required of it is crucial to success. This article notes, however, that companies perceive themselves differently than they actually are fully 80% of the time.

design

This is a lesson learned the hard way by office furniture maker Haworth, Inc. When it began, Haworth fitted the profile of a “clan” organizational structure, as defined by the University of Michigan model. They were open and friendly, internally-focused and driven by group cohesion. Over time, however, the company evolved into a “hierarchy” organizational culture with management control and a focus on security and efficiency.

Their objective – a “market” culture within an aggressive, results-oriented company – failed to fit with the culture they had actually created. Objectives were being missed and the company seemed becalmed.

This article explores how Haworth is currently using workspace solutions to influence a cultural change. In particular, their collaboration with the University of Wisconsin not only helped them to adjust their culture and direction but has resulted in a “Ideation Lab” which helps to create customized office designs with a mix of public and private spaces that fit a chosen culture.

CLIPS

6

Designing The Office Of The Future

TRENDS

Grand Rapids Business Journal; August 14, 2006, v24 i33 p81

trends Democracy In The Workplace Traci Fenton The Christian Science Monitor (Boston); August 23, 2006, pO9

Summary: Readers are warned that business leaders face a new wave of workers who want to be actively engaged and contributing forces in the marketplace. This demand for engagement is attributed to five trends: • Technology, the Internet and a leveling of the playing field by MySpace, Wikipedia.com and blogs • A backlash against the greed of Enron; • The success of political democracy throughout the world • The arrival of Generations X and Y who expect to have a voice at work • The search for meaning at work as MegaTrends 2010 calls the “search for meaning” the number one megatrend of our time.

This article declares that this democratic age will result in a democratic approach to business.

Taking A Meeting With Cream And Sugar. Coffee Shop ‘Offices’ And Telecommuting Is On The Rise, Trend Spotters Predict Joyce Gannon Pittsburgh Post Gazette; January 1, 2007, pA7

Summary: This article warns that Wi-Fi shops and other “defacto offices” will be far more crowded in 2007 as people start setting some boundaries between their hectic careers and their personal lives. “It’s a way of getting out of the home offices. We need to walk out of the front door to go to work.” Trying to slow down and separate home and work is looming as one of the big trends of the year. Exacerbating this situation is another trend spotted by this author – the number of telecommuters will rise in 2007 because people want to avoid “supercommutes” in an era of high gas prices and environmental concerns. The authors advice? Arrive early to secure a good spot!

7

CLIPS

Summary: This article notes that the generation entering the workforce today is technology-based, networked, mobile and “highly interactive,” with values that make it difficult for them to adjust to a traditional hierarchical business structure. The author insists, however, that this culture will invade the office and greatly impact office design. Design constructs like acoustical privacy will give way to the adaptive interaction favored by this generation; office furniture has already begun to adapt: • Large work surfaces are no longer needed since the big-box computers have given way to small, mobile laptops • Many offices are empty for long periods as Wi-Fi and VoIP enhance the mobility of the workforce • An increase in the percentage of single adults in the workplace causes many to look to the workplace for “social connections.”

The office takes on a more residential feel as workers spend more and more time there.

The role of office design becomes one of “humanizing technology.”

Workstations will be outfitted to recognize users and will adjust light settings, climate control and chair height for each user. Readers are assured that a number of furniture companies are working to incorporate biometric and Radio Frequency Identification technology into product offerings. At this point, muses the author, furniture companies are becoming desirable acquisition targets for tech companies.

CLIPS

6

Designing The Office Of The Future

TRENDS

Grand Rapids Business Journal; August 14, 2006, v24 i33 p81

trends Democracy In The Workplace Traci Fenton The Christian Science Monitor (Boston); August 23, 2006, pO9

Summary: Readers are warned that business leaders face a new wave of workers who want to be actively engaged and contributing forces in the marketplace. This demand for engagement is attributed to five trends: • Technology, the Internet and a leveling of the playing field by MySpace, Wikipedia.com and blogs • A backlash against the greed of Enron; • The success of political democracy throughout the world • The arrival of Generations X and Y who expect to have a voice at work • The search for meaning at work as MegaTrends 2010 calls the “search for meaning” the number one megatrend of our time.

This article declares that this democratic age will result in a democratic approach to business.

Taking A Meeting With Cream And Sugar. Coffee Shop ‘Offices’ And Telecommuting Is On The Rise, Trend Spotters Predict Joyce Gannon Pittsburgh Post Gazette; January 1, 2007, pA7

Summary: This article warns that Wi-Fi shops and other “defacto offices” will be far more crowded in 2007 as people start setting some boundaries between their hectic careers and their personal lives. “It’s a way of getting out of the home offices. We need to walk out of the front door to go to work.” Trying to slow down and separate home and work is looming as one of the big trends of the year. Exacerbating this situation is another trend spotted by this author – the number of telecommuters will rise in 2007 because people want to avoid “supercommutes” in an era of high gas prices and environmental concerns. The authors advice? Arrive early to secure a good spot!

7

CLIPS

Summary: This article notes that the generation entering the workforce today is technology-based, networked, mobile and “highly interactive,” with values that make it difficult for them to adjust to a traditional hierarchical business structure. The author insists, however, that this culture will invade the office and greatly impact office design. Design constructs like acoustical privacy will give way to the adaptive interaction favored by this generation; office furniture has already begun to adapt: • Large work surfaces are no longer needed since the big-box computers have given way to small, mobile laptops • Many offices are empty for long periods as Wi-Fi and VoIP enhance the mobility of the workforce • An increase in the percentage of single adults in the workplace causes many to look to the workplace for “social connections.”

The office takes on a more residential feel as workers spend more and more time there.

The role of office design becomes one of “humanizing technology.”

Workstations will be outfitted to recognize users and will adjust light settings, climate control and chair height for each user. Readers are assured that a number of furniture companies are working to incorporate biometric and Radio Frequency Identification technology into product offerings. At this point, muses the author, furniture companies are becoming desirable acquisition targets for tech companies.

Barbara Giasone Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Summary: This article explores how Thales Raytheon uses a network of employee clubs to bring their workforce together to promote teamwork and foster greater competitive advantage. Three standout clubs were: • Raytheon Black Employees Network – helping African-American employees reach their full potential • Winning Opportunities for Women – providing mentors, networking and career development support • Young Engineers and Scientists Network – offering support to recent college graduates through outreach programs, seminars and social events.

CULTURE

CLIPS

8

culture Chaos By Design Barbara Giasone Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Summary: In contrast to Raytheon’s carefully orchestrated “culture clubs,” this article tells of Google “thriving at the edge of chaos.” Its 1.3 millionsquare-foot headquarters is a wild mix of volley ball courts, motorized scooters, free cafeterias and hallway bull sessions. Risk-taking is prized, supervision is light and failure and success are accepted with nearly the same enthusiasm. The corporate culture that has evolved is one where ideas are constantly churning and where product offerings are fashioned without the necessity of turning an immediate profit.

fashion

Corporate Culture

ElekTex® Powers Fashion-Conscious Professionals With IPod®-Enabled Tailored Suit; Apparel Company, Bagir, Chooses Eleksen To Create High-End Tech Fashion

Diane Domeyer Business Wire (New York); September 13, 2006, p1

Summary: Eleksen Group plc, the world’s leading provider of touch-sensitive smart fabrics for consumer electronics in apparel and accessories is producing iPod suits for Bagir Corp. Their ElekTex® smart fabric touchpad technology transforms a lapel into a 5-button electronic control panel. The resulting iPod suit is machine washable and wrinkle-resistant. Available in five styles, it combines fashion and function as well as personal style and mobile entertainment and communication.

The problem with this, according to the author, is that the company’s famous search engine continues to generate nearly all of Google’s considerable profits. The new products and services – and there are many – have failed to contribute significantly to the company’s bottom line.

CLIPS

This article does find new profit potential simmering just below the surface and show how new website add-ons like Google-Earth help to plant Google’s search tool bar on more and more computers, leading to more and more ad revenue. Acquisitions like My Space and new features like ad auctions are discussed and some final thoughts on Google’s direction are provided.

9

Barbara Giasone Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Summary: This article explores how Thales Raytheon uses a network of employee clubs to bring their workforce together to promote teamwork and foster greater competitive advantage. Three standout clubs were: • Raytheon Black Employees Network – helping African-American employees reach their full potential • Winning Opportunities for Women – providing mentors, networking and career development support • Young Engineers and Scientists Network – offering support to recent college graduates through outreach programs, seminars and social events.

CULTURE

CLIPS

8

culture Chaos By Design Barbara Giasone Orange County Register (Santa Ana, Calif.); June 26, 2006, v28 i4 p61

Summary: In contrast to Raytheon’s carefully orchestrated “culture clubs,” this article tells of Google “thriving at the edge of chaos.” Its 1.3 millionsquare-foot headquarters is a wild mix of volley ball courts, motorized scooters, free cafeterias and hallway bull sessions. Risk-taking is prized, supervision is light and failure and success are accepted with nearly the same enthusiasm. The corporate culture that has evolved is one where ideas are constantly churning and where product offerings are fashioned without the necessity of turning an immediate profit.

fashion

Corporate Culture

ElekTex® Powers Fashion-Conscious Professionals With IPod®-Enabled Tailored Suit; Apparel Company, Bagir, Chooses Eleksen To Create High-End Tech Fashion

Diane Domeyer Business Wire (New York); September 13, 2006, p1

Summary: Eleksen Group plc, the world’s leading provider of touch-sensitive smart fabrics for consumer electronics in apparel and accessories is producing iPod suits for Bagir Corp. Their ElekTex® smart fabric touchpad technology transforms a lapel into a 5-button electronic control panel. The resulting iPod suit is machine washable and wrinkle-resistant. Available in five styles, it combines fashion and function as well as personal style and mobile entertainment and communication.

The problem with this, according to the author, is that the company’s famous search engine continues to generate nearly all of Google’s considerable profits. The new products and services – and there are many – have failed to contribute significantly to the company’s bottom line.

CLIPS

This article does find new profit potential simmering just below the surface and show how new website add-ons like Google-Earth help to plant Google’s search tool bar on more and more computers, leading to more and more ad revenue. Acquisitions like My Space and new features like ad auctions are discussed and some final thoughts on Google’s direction are provided.

9

Cheryl Soltis

Super Tall And Ultra Green

Jude Stewart

Wall Street Journal (Eastern Edition); August 1, 2006, pB7

MetropolisMag.com/Next Generation; August, 2006

Summary: This article notes that "green" building practices have been adopted as far away as China, focusing on the Pearl River Tower in Guangzhou, scheduled for completion in 2009. The objective of this project is to create the first zero-energy super tall building in the world. New green building techniques and materials are being used to minimize energy usage, with the building's external wall, underfloor radiant system and ventilation alone combining to reduce energy consumption by about 40%. Systerms developed to exploit the climate of the Pearl River Project are set to harvest wind, humidity and solar power that will resullt in a net creation of energy by the building.

buildings

BUILDINGS

CLIPS

10

Adobe Photoshops Its Headquarters Green

Lloyd Alter TreeHugger.Com (Blog)/Design & Architecture; February 18, 2007

DESKBOUND: Even If You’re Stuck In Your Cubicle, You Can Stay Active And Brighten The Day

Summary: Readers of this article are provided with a step-by-step method for creating and sustaining a healthy workstation. The author notes that having a healthy workstation starts with how it is configures – the height and angle of keyboard, chair and computer monitor should all be adjustable to fit your individual needs and you should have sufficient workspace and legroom to move around and change positions. Other insights: • Concentration is encouraged by staying hydrated and eating small, nutritious meals every 3-4 hours • Move around every 20-30 minutes by doing light exercises • Every 90 minutes get up and walk down the hall away from your computer.

The author provides seven tips for avoiding eyestrain as well as insights into proper desk posture. A number of quick exercises are offered that help to reduce fatigue.

Faith Dawson

The Atlanta Journal-Constitution; September 6, 2006, pK6

11

CLIPS

Summary: When Adobe started building its headquarters in 1996 green buildings were not yet all the rage. After California's 2001 energy crisis they started thinking about retrofitting, and are now the first renovation of a major office building to achieve LEED platinum.

They changed landscaping and reduced water usage by 75%; converted urinals to waterless models; recycle 95% of their waste and added sophisticated controls on lighting and HVAC. Not only is it green but it saves a million bucks a year in operating costs. Good photospread at CNet. Full Text: Copyright TreeHugger.Com, Aug 2005.

Summary: Office relocation – even a move to a different desk within an office – can be stressful. This article provides readers with a guide to successfully moving a business. The key, according to the author, is how the move is presented to employees. Experts note that there is always a bit of anxiety when change is about to occur. The author suggests allowing employees input, ideally including them in planning for the new office. Stress is further reduced by giving employees as much information as possible. Among the tips provided: • Offer information: pictures of the new office or a tour • Give people a chance to ask questions • Allow employees to control what they can – for example, give them the opportunity to personalize their new workspace.

office management

Making An Office Move Hassle-Free; Discussion And Preparation Can Ease Relocation Stress; Including Employee Input

Cheryl Soltis

Super Tall And Ultra Green

Jude Stewart

Wall Street Journal (Eastern Edition); August 1, 2006, pB7

MetropolisMag.com/Next Generation; August, 2006

Summary: This article notes that "green" building practices have been adopted as far away as China, focusing on the Pearl River Tower in Guangzhou, scheduled for completion in 2009. The objective of this project is to create the first zero-energy super tall building in the world. New green building techniques and materials are being used to minimize energy usage, with the building's external wall, underfloor radiant system and ventilation alone combining to reduce energy consumption by about 40%. Systerms developed to exploit the climate of the Pearl River Project are set to harvest wind, humidity and solar power that will resullt in a net creation of energy by the building.

buildings

BUILDINGS

CLIPS

10

Adobe Photoshops Its Headquarters Green

Lloyd Alter TreeHugger.Com (Blog)/Design & Architecture; February 18, 2007

DESKBOUND: Even If You’re Stuck In Your Cubicle, You Can Stay Active And Brighten The Day

Summary: Readers of this article are provided with a step-by-step method for creating and sustaining a healthy workstation. The author notes that having a healthy workstation starts with how it is configures – the height and angle of keyboard, chair and computer monitor should all be adjustable to fit your individual needs and you should have sufficient workspace and legroom to move around and change positions. Other insights: • Concentration is encouraged by staying hydrated and eating small, nutritious meals every 3-4 hours • Move around every 20-30 minutes by doing light exercises • Every 90 minutes get up and walk down the hall away from your computer.

The author provides seven tips for avoiding eyestrain as well as insights into proper desk posture. A number of quick exercises are offered that help to reduce fatigue.

Faith Dawson

The Atlanta Journal-Constitution; September 6, 2006, pK6

11

CLIPS

Summary: When Adobe started building its headquarters in 1996 green buildings were not yet all the rage. After California's 2001 energy crisis they started thinking about retrofitting, and are now the first renovation of a major office building to achieve LEED platinum.

They changed landscaping and reduced water usage by 75%; converted urinals to waterless models; recycle 95% of their waste and added sophisticated controls on lighting and HVAC. Not only is it green but it saves a million bucks a year in operating costs. Good photospread at CNet. Full Text: Copyright TreeHugger.Com, Aug 2005.

Summary: Office relocation – even a move to a different desk within an office – can be stressful. This article provides readers with a guide to successfully moving a business. The key, according to the author, is how the move is presented to employees. Experts note that there is always a bit of anxiety when change is about to occur. The author suggests allowing employees input, ideally including them in planning for the new office. Stress is further reduced by giving employees as much information as possible. Among the tips provided: • Offer information: pictures of the new office or a tour • Give people a chance to ask questions • Allow employees to control what they can – for example, give them the opportunity to personalize their new workspace.

office management

Making An Office Move Hassle-Free; Discussion And Preparation Can Ease Relocation Stress; Including Employee Input

Offices Think Outside The Box

FURNITURE

Seattle Times; July 23, 2006, pG1

Summary: Office space is shrinking and privacy is scarcer than ever. Some furniture designers are responding to this problem by changing the cube to provide privacy while other designers are keeping Generation Y happy by doing away with office enclosures altogether. In one version of the cubicle, curvilinear panels of translucent glass with sliding doors and windows surround workers with light while screening out distractions. This article notes that cubicles are now seen as cumbersome. “Scootable” furnishings are the rage. Industry research suggests the key to a sense of privacy is not isolation but control over one’s environment.

Light, temperature and noise controls rather than walls are the current keys to creating privacy.

13

furniture

Steelcase Bringing Cradle-To-Cradle Thinking To The Rest Of Us

It’s All About Me

CLIPS

CLIPS

12

Barbara Rose

Sofia Galadza Contract (San Francisco); June, 2006, v48 i6 p80

Bill Breen Seattle Times; Mar, 2007, i113

Summary: Steelcase's Think chair is arguably the most environmentally benign piece of furniture ever--free of PVCs, CFCs, VOCs, and other bad seeds from the chlorine family. This past November, the company's 100% recyclable Answer product line became the first workstation to win cradle-to-cradle certification. And that, apparently, was only the beginning: This pioneer in highperformance, environmentally sustainable office furniture is now preparing to roll out an online diagnostic tool -- the inelegantly named EcoDesign Project -- to help companies assess their products' environmental footprint. An online questionnaire will collect data on materials, production processes, use, disposal, and myriad other factors; an algorithm will then analyze the user's choices with respect to human health, the environment, and the bottom line. "Since the diagnostic combines life-cycle thinking and materials chemistry, it gives you a very complete environmental picture of your product's impact," says Allan Smith, Steelcase's chief of environmental strategy. "Product development teams can then use the analysis as a benchmark for, say, eliminating all carcinogens." No longer just a furniture maker, Steelcase is now manufacturing intelligence.

Summary: One of the most common problems in open office environments is striking a balance between privacy and informal interaction. "When you have spontaneity-which is important for collaboration-privacy is sacrificed," says Joel Van Wyk, senior product manager, systems, at Herman Miller. "People will go hide out in conference rooms or work away from the office, and they won't be around for idea sharing." My Studio, the company's new line of systems furniture, aims to solve that problem. Through a range of design features by Douglas Ball-a veteran in the cubicle design field-users have control over privacy, as well as how much they connect with fellow workers.

My Studio is designed for the knowledge worker, someone with nonrepetitive, cognitive tasks. Ball explains My Studio was conceived by backtracking to an era when knowledge workers had private offices.

"I went back to when there were desks, returns, credenzas, and I put the person at the center." Then again, points out Ball, "Our approach was to not pretend we were creating a private office, but a new space that optimizes a smaller footprint." Ultimately, the goal was to create a space the user can control.

My Studio can be broken down to four key concepts. The first, called Vanishing PointTM, is about making the station feel larger and more spacious than its actual footprint (which ranges from 6-ft. by 8-ft. to 8-ft. by 10-ft.). Fostering the flow of light was key; there are gaps between the side planes, spine, and translucent panels. Walls stand on glides, which make the system float, and the curved corners on the exterior walls promote a greater feeling of spaciousness, says Ball.

About FaceTM, the second concept, addresses the computer placement in the workstation. Traditionally, users have faced their computers with their backs to the aisle. With My Studio, users can orient their

computers so they can have a view of the doorway and their surroundings without necessarily being seen, according to Ball.

The third concept, Zone LogicTM places the user at the center of four purpose-specific zones-Create, Display, Organize, and Filter-that support different aspects of work. Filter is what sets this system apart from others; doors, shutters, and translucent walls filter out or welcome coworkers. Similarly, Permeable PrivacyTM, the fourth concept, expands users' control over interaction with translucent glass shutters that open and close like sliding windows.

The overall aesthetic of My Studio-steel, translucent glass, neutral colors, and curved corners-is complementary to its key concepts. Ball explains the neutral look is intentional. "People give the inside its own personality." It helps that the interior has warm, furniture-like elements, including a bookcase and overlapping planes.

The result: "The number one comment we receive is that it feels good to be in the space," Van Wyk notes. If feeling good is feeling in control, then it's mission accomplished.

Offices Think Outside The Box

FURNITURE

Seattle Times; July 23, 2006, pG1

Summary: Office space is shrinking and privacy is scarcer than ever. Some furniture designers are responding to this problem by changing the cube to provide privacy while other designers are keeping Generation Y happy by doing away with office enclosures altogether. In one version of the cubicle, curvilinear panels of translucent glass with sliding doors and windows surround workers with light while screening out distractions. This article notes that cubicles are now seen as cumbersome. “Scootable” furnishings are the rage. Industry research suggests the key to a sense of privacy is not isolation but control over one’s environment.

Light, temperature and noise controls rather than walls are the current keys to creating privacy.

13

furniture

Steelcase Bringing Cradle-To-Cradle Thinking To The Rest Of Us

It’s All About Me

CLIPS

CLIPS

12

Barbara Rose

Sofia Galadza Contract (San Francisco); June, 2006, v48 i6 p80

Bill Breen Seattle Times; Mar, 2007, i113

Summary: Steelcase's Think chair is arguably the most environmentally benign piece of furniture ever--free of PVCs, CFCs, VOCs, and other bad seeds from the chlorine family. This past November, the company's 100% recyclable Answer product line became the first workstation to win cradle-to-cradle certification. And that, apparently, was only the beginning: This pioneer in highperformance, environmentally sustainable office furniture is now preparing to roll out an online diagnostic tool -- the inelegantly named EcoDesign Project -- to help companies assess their products' environmental footprint. An online questionnaire will collect data on materials, production processes, use, disposal, and myriad other factors; an algorithm will then analyze the user's choices with respect to human health, the environment, and the bottom line. "Since the diagnostic combines life-cycle thinking and materials chemistry, it gives you a very complete environmental picture of your product's impact," says Allan Smith, Steelcase's chief of environmental strategy. "Product development teams can then use the analysis as a benchmark for, say, eliminating all carcinogens." No longer just a furniture maker, Steelcase is now manufacturing intelligence.

Summary: One of the most common problems in open office environments is striking a balance between privacy and informal interaction. "When you have spontaneity-which is important for collaboration-privacy is sacrificed," says Joel Van Wyk, senior product manager, systems, at Herman Miller. "People will go hide out in conference rooms or work away from the office, and they won't be around for idea sharing." My Studio, the company's new line of systems furniture, aims to solve that problem. Through a range of design features by Douglas Ball-a veteran in the cubicle design field-users have control over privacy, as well as how much they connect with fellow workers.

My Studio is designed for the knowledge worker, someone with nonrepetitive, cognitive tasks. Ball explains My Studio was conceived by backtracking to an era when knowledge workers had private offices.

"I went back to when there were desks, returns, credenzas, and I put the person at the center." Then again, points out Ball, "Our approach was to not pretend we were creating a private office, but a new space that optimizes a smaller footprint." Ultimately, the goal was to create a space the user can control.

My Studio can be broken down to four key concepts. The first, called Vanishing PointTM, is about making the station feel larger and more spacious than its actual footprint (which ranges from 6-ft. by 8-ft. to 8-ft. by 10-ft.). Fostering the flow of light was key; there are gaps between the side planes, spine, and translucent panels. Walls stand on glides, which make the system float, and the curved corners on the exterior walls promote a greater feeling of spaciousness, says Ball.

About FaceTM, the second concept, addresses the computer placement in the workstation. Traditionally, users have faced their computers with their backs to the aisle. With My Studio, users can orient their

computers so they can have a view of the doorway and their surroundings without necessarily being seen, according to Ball.

The third concept, Zone LogicTM places the user at the center of four purpose-specific zones-Create, Display, Organize, and Filter-that support different aspects of work. Filter is what sets this system apart from others; doors, shutters, and translucent walls filter out or welcome coworkers. Similarly, Permeable PrivacyTM, the fourth concept, expands users' control over interaction with translucent glass shutters that open and close like sliding windows.

The overall aesthetic of My Studio-steel, translucent glass, neutral colors, and curved corners-is complementary to its key concepts. Ball explains the neutral look is intentional. "People give the inside its own personality." It helps that the interior has warm, furniture-like elements, including a bookcase and overlapping planes.

The result: "The number one comment we receive is that it feels good to be in the space," Van Wyk notes. If feeling good is feeling in control, then it's mission accomplished.

Stress: The Ten Top Ways To Beat It. We’re Feeling The Strain More Than Ever, New Research Shows.

But Don’t Worry, Says Jeremy Laurance; Here Are Some Simple Ways To Stay Calm Jennifer Holloway OH & S Canada; January/February, 2006 v22 i1 p24

HEALTH

CLIPS

14

soho

Summary: Workplace stress has become a major health issue, with women suffering more from stress than men. This article includes ten ways to reduce stress levels and improve the quality of work life. Among the more interesting suggestions: • The need to understand what stress is, from the “flight or fight” response to the role of stress hormones • While many take a drink or listen to music, the most effective remedies remain exercise (which boosts the body’s endorphin levels) and changing your attitudes (learning to accept what you cannot change) • Avoiding joining successful organizations with their twin stresses of change and instability.

Bullying Bosses Could Be Busted / Movement Against Worst Workplace Abusers Gains Momentum With Proposed Laws Carolyn Said San Francisco Chronicle; January 21, 2007, pF1

Summary: Continuing harassment in the workplace – from repeated verbal abuse to humiliation – can have serious consequences, including a range of physical and psychological health problems.

It is so widespread that 1 in 6 Americans reports being bullied at work.

Alison Grant Summary: As the popularity of telecommuting grows, employers are facThe Plain Dealer (Cleveland); June 4, 2006, pB1 ing new twists on legal issues they had long since considered settled at the office. Companies are being taken to court for not paying overtime and for knowing telecommuters are regularly working through their lunch hours. Among the emerging issues identified by this article:

What happens if telecommuters slip in their home office and injure themselves? Does workers’ compensation apply? What about accidents with vendors such as computer techs fixing home office PCs or clients visiting a teleworker at home?

15

Companies have a right to look at everything stored in office PCs, but what about things stored in home office computers? Do employers have a right to inspect the home office computer if they suspect someone is downloading unauthorized material or sending information to a business competitor?

This article highlights a growing movement against workplace bullying, with legislation being introduced that asks employers to correct and prevent such abuse and gives victims the right to sue for limited damages. Currently studies show that it’s usually the victims who pay – 37% of victims were fired, 33% quit and 17% were transferred. The bullies were punished in only 4% of the cases.

An injured telecommuter would be denied workers’ compensation if there is no clear delineation between work time and personal time.

The author examines recent case law and discusses ongoing anti-bully efforts. Employer opposition is examined, as are the costs in lost productivity and healthcare expenditures. The article ends with a list of websites to use for further information.

The author believes many of these issues could be put to rest with carefully worded telecommuter agreements and guidelines. Nonetheless, she expects continued questions – and lawsuits – as companies and employees wrestle with these issues.

CLIPS

health

Taking A Big Risk – Surge In Telecommuters Creates New Twists, Novel Legal Questions And Employer Problems

Stress: The Ten Top Ways To Beat It. We’re Feeling The Strain More Than Ever, New Research Shows.

But Don’t Worry, Says Jeremy Laurance; Here Are Some Simple Ways To Stay Calm Jennifer Holloway OH & S Canada; January/February, 2006 v22 i1 p24

HEALTH

CLIPS

14

soho

Summary: Workplace stress has become a major health issue, with women suffering more from stress than men. This article includes ten ways to reduce stress levels and improve the quality of work life. Among the more interesting suggestions: • The need to understand what stress is, from the “flight or fight” response to the role of stress hormones • While many take a drink or listen to music, the most effective remedies remain exercise (which boosts the body’s endorphin levels) and changing your attitudes (learning to accept what you cannot change) • Avoiding joining successful organizations with their twin stresses of change and instability.

Bullying Bosses Could Be Busted / Movement Against Worst Workplace Abusers Gains Momentum With Proposed Laws Carolyn Said San Francisco Chronicle; January 21, 2007, pF1

Summary: Continuing harassment in the workplace – from repeated verbal abuse to humiliation – can have serious consequences, including a range of physical and psychological health problems.

It is so widespread that 1 in 6 Americans reports being bullied at work.

Alison Grant Summary: As the popularity of telecommuting grows, employers are facThe Plain Dealer (Cleveland); June 4, 2006, pB1 ing new twists on legal issues they had long since considered settled at the office. Companies are being taken to court for not paying overtime and for knowing telecommuters are regularly working through their lunch hours. Among the emerging issues identified by this article:

What happens if telecommuters slip in their home office and injure themselves? Does workers’ compensation apply? What about accidents with vendors such as computer techs fixing home office PCs or clients visiting a teleworker at home?

15

Companies have a right to look at everything stored in office PCs, but what about things stored in home office computers? Do employers have a right to inspect the home office computer if they suspect someone is downloading unauthorized material or sending information to a business competitor?

This article highlights a growing movement against workplace bullying, with legislation being introduced that asks employers to correct and prevent such abuse and gives victims the right to sue for limited damages. Currently studies show that it’s usually the victims who pay – 37% of victims were fired, 33% quit and 17% were transferred. The bullies were punished in only 4% of the cases.

An injured telecommuter would be denied workers’ compensation if there is no clear delineation between work time and personal time.

The author examines recent case law and discusses ongoing anti-bully efforts. Employer opposition is examined, as are the costs in lost productivity and healthcare expenditures. The article ends with a list of websites to use for further information.

The author believes many of these issues could be put to rest with carefully worded telecommuter agreements and guidelines. Nonetheless, she expects continued questions – and lawsuits – as companies and employees wrestle with these issues.

CLIPS

health

Taking A Big Risk – Surge In Telecommuters Creates New Twists, Novel Legal Questions And Employer Problems

“Podcasts,” the article explains, “are audio programs posted on the Internet that can be downloaded onto personal computers or portable music players.” A number of companies are now using podcasts in their training and recruiting efforts. Employers are expected to begin using podcasts to make their job descriptions come alive and reach “passive” job seekers who want to learn about employers without revealing anything about themselves.

16

CLIPS

Master Of Your Domain Claire Ince

Summary: This article concerns itself with the creation of office automation systems that have the potential to transform workplaces into “smart offices” with computerized features such as programmed light switches, voice command systems and remote security cameras. While such systems streamline office operations, similar automation will become available to consumers to control household functions, including lighting, heating and cooling, entertainment equipment and security systems. After discussing the range of possibilities, this article concludes with a list of steps readers can take to find the right technology for their circumstances.

HAIR EXCELLENCE Sun Prairie, WI With TJK Design Build Design/Finishes & Furnishings

by Target Commercial Interiors Appealing building finishes in unique applications make this a standout space for clients and employees. Interior architectural features such as curved walls, custom millwork and dropped ceiling clouds create warmth, interest, and a bit of suspense about “what’s around the corner.”

Elegant seating and warm textures complement custom-designed workstations, allowing technicians to deliver the best experience available.

Services and products provided included: > Space planning • Color palette and finish selections • Cabinetry design and details > Specification of furniture fixtures and equipment • Furnishings, flooring, window covers and accessories.

A

2006 Wisconsin ASID Gold Award Winner

17

CLIPS

TECHNOLOGY

Black Enterprise; September, 2006, v37 i2 p54

case study

Computerworld; January 30, 2007, v40 i5 p48 Summary: Global consulting firm Bain & Co. usually employs executive visits, DVDs, brochures and its Website to recruit management students. This article focuses on a new and unusual recruitment tool Bain is using this year – a podcast.

technology

The Uncertain Future Of The Desktop Barbara Gomolski

“Podcasts,” the article explains, “are audio programs posted on the Internet that can be downloaded onto personal computers or portable music players.” A number of companies are now using podcasts in their training and recruiting efforts. Employers are expected to begin using podcasts to make their job descriptions come alive and reach “passive” job seekers who want to learn about employers without revealing anything about themselves.

16

CLIPS

Master Of Your Domain Claire Ince

Summary: This article concerns itself with the creation of office automation systems that have the potential to transform workplaces into “smart offices” with computerized features such as programmed light switches, voice command systems and remote security cameras. While such systems streamline office operations, similar automation will become available to consumers to control household functions, including lighting, heating and cooling, entertainment equipment and security systems. After discussing the range of possibilities, this article concludes with a list of steps readers can take to find the right technology for their circumstances.

HAIR EXCELLENCE Sun Prairie, WI With TJK Design Build Design/Finishes & Furnishings

by Target Commercial Interiors Appealing building finishes in unique applications make this a standout space for clients and employees. Interior architectural features such as curved walls, custom millwork and dropped ceiling clouds create warmth, interest, and a bit of suspense about “what’s around the corner.”

Elegant seating and warm textures complement custom-designed workstations, allowing technicians to deliver the best experience available.

Services and products provided included: > Space planning • Color palette and finish selections • Cabinetry design and details > Specification of furniture fixtures and equipment • Furnishings, flooring, window covers and accessories.

A

2006 Wisconsin ASID Gold Award Winner

17

CLIPS

TECHNOLOGY

Black Enterprise; September, 2006, v37 i2 p54

case study

Computerworld; January 30, 2007, v40 i5 p48 Summary: Global consulting firm Bain & Co. usually employs executive visits, DVDs, brochures and its Website to recruit management students. This article focuses on a new and unusual recruitment tool Bain is using this year – a podcast.

technology

The Uncertain Future Of The Desktop Barbara Gomolski

Target gives back over $2 million a week to education, the arts and social services.

// // // // // //

01 02 04 06 08 09

VOLUME 18 APRIL 2007

LETTER FROM THE PRESIDENT DESIGNER FORUM DESIGN TRENDS CULTURE FASHION

10 11 12 14 15 16 17

// // // // // // //

BUILDINGS OFFICE MANAGEMENT FURNITURE HEALTH SOHO TECHNOLOGY CASE STUDY