HKS Internship Documentation Package

ARCH 807 HEALTH AND WELLNESS INTERNSHIP DOCUMENTATION

MELANIE P. D’SOUZA SUMMER + FALL 2016 HKS ATLANTA THE UNIVERSITY OF KANSAS M.ARCH ‘17

HKS, Inc. is ranked among the top healthcare architectural firms in the world by Modern Healthcare and BD World Architecture. Opera ng from 24 offices worldwide, HKS focuses on innova ve healthcare design, process and delivery.

Chicago, IL Detroit, MI

The firm’s award-winning healthcare architecture includes 3,500 unique projects represen ng 157,000 beds and 367 million square feet. HKS projects have garnered numerous awards and coverage in worldwide publica ons. The firm’s healthcare specialists are highly respected interna onal speakers.

The Atlanta office also serves corporate, avia on, conven on centers, educa on & hospitality sectors.

E Z yW 'ŽĂů ͗ ƚ ůĞĂƐƚ ϱϬй ĐŽŵƉůĞƟŽŶ

ŽŶƚƌŝďƵƚĞ ǁƌŝƟŶŐ ĂŶĚ ĚŽĐƵŵĞŶƚĂƟŽŶ ƚĂůĞŶƚƐ ƌĞŐƵůĂƌůLJ ƚŚƌŽƵŐŚ ,<^͛ ǁƌŝƟŶŐ ƉůĂƞŽƌŵƐ ĂŶĚ ƌĞĐŽƌĚŝŶŐ ƉƌĂĐƟĐĂů experience

ŶŚĂŶĐĞ ŽƌĂů ƉƌĞƐĞŶƚĂƟŽŶ Θ ĐŽŵŵƵŶŝĐĂƟŽŶ ƐŬŝůůƐ ĂŶĚ ŝŶĚƵƐƚƌLJ ŬŶŽǁůĞĚŐĞ ƚŚƌŽƵŐŚ ,<^ ǁŽƌŬƉůĂĐĞ ĂĐƟǀŝƟĞƐ ĂŶĚ ĂĐĂĚĞŵŝĐ ŶĞƚǁŽƌŬŝŶŐ ǁŝƚŚ ƚŚĞ ,ĞĂůƚŚ ^LJƐƚĞŵƐ /ŶƐƟƚƵƚĞ Ăƚ 'ĞŽƌŐŝĂ dĞĐŚ

ĐƟǀĞůLJ ƉĂƌƟĐŝƉĂƚĞ ŝŶ ĐůŝĞŶƚ ǀŝƐŝŽŶŝŶŐ ƉƌŽĐĞƐƐĞƐ͕ ĐŽŵŵƵŶŝĐĂƟŽŶ ǁŝƚŚ ĐŽŶƐƵůƚĂŶƚƐ͕ ƉƌŽďůĞŵͲƐŽůǀŝŶŐ͕ ŵĞĚŝĐĂů ƉůĂŶŶŝŶŐ ĂŶĚ ĚĞƐŝŐŶ ĚĞĐŝƐŝŽŶƐ ƚŚƌŽƵŐŚ ŝŶƚĞŐƌĂƚĞĚ ƉƌŽũĞĐƚ ĚĞůŝǀĞƌLJ

ACADEMIC

PERSONAL

EXPERIENTIAL

Washington D.C.

Dallas, TX Houston, TX

My HKS Experience Map (United States)

May 2016 Jan 2017 RESEARCH hƟůŝƐĞ ,<^ ƌĞƐŽƵƌĐĞƐ and project experience to inform ƌĞƐĞĂƌĐŚ ĂŐĞŶĚĂ ĨŽƌ <h ,ĞĂůƚŚ ĂŶĚ tĞůůŶĞƐƐ ^LJŵƉŽƐŝƵŵ

TECHNOLOGICAL Master and exploit the ŝŶƚƌŽĚƵĐƟŽŶ ŽĨ ĚZŽĨƵƐ͕ Ă ŚĞĂůƚŚĐĂƌĞ ŵĂŶĂŐĞŵĞŶƚ ƉƌŽŐƌĂŵŵŝŶŐ ƚŽŽů ƚŽ ĂŝĚ ĂŶĚ ĂĐĐĞůĞƌĂƚĞ ĚĞƐŝŐŶ ĚĞǀĞůŽƉŵĞŶƚ ƚŚƌŽƵŐŚ ŝŶƚĞŐƌĂƚĞĚ ƉƌŽĐĞƐƐ

PROFESSIONAL ŶĐŽƵƌĂŐĞ ŝŵƉůĞŵĞŶƚĂƟŽŶ ƐƚƌĂƚĞŐŝĞƐ ŽĨ ǀŝĚĞŶĐĞͲ ĂƐĞĚ ĞƐŝŐŶ ŝŶ ŚĞĂůƚŚĐĂƌĞ ǁŚŝůĞ ǁŽƌŬŝŶŐ ƚŽǁĂƌĚƐ ĂŶ ƐƚƵĚLJ ƐĐŚĞĚƵůĞ ĨŽƌ ĐŽŶƟŶƵŝŶŐ ĞĚƵĐĂƟŽŶ h 'ŽĂů ͗ ƚ ůĞĂƐƚ ϱϬй ĐŽŵƉůĞƟŽŶ

Atlanta, GA

While Atlanta was my home office, my internship expanded beyond design responsibili es into engaging research and collabora ng with mentors across various specific firm offices - which enabled me to not only collaborate with expert talent across the firm, but also enhance my comfort level with the HKS family.

Towards the start of the internship, I therefore charted out a work plan summary of objecƟves (le ).

Design Responsibili es (Team Members) : Extension of the Piedmont Atlanta Hospital Design team Research Experience (Mentors + Partners) : Collabora on on academic thesis on Senior Living Campus communi es

Although throughout the design realm of my internship, I worked primarily on this single project, I was fortunate to experience it through a signficant me period from Concept Design stage towards the end of Design Development. Moreover, the local condi ons of the project benefited my sense of project context.

2016

Client Visioning

MAY

JUN

Design Development

Design JUL

GRAND LOBBY SPINE

AUG

SEP

OCT

NOV

Documents DEC

2017

JAN

Piedmont Atlanta Hospital is adding a new bed tower to improve access and capacity at their flagship campus. This urban, community hospital is landlocked on a prime site in Atlantaâ&#x20AC;&#x2122;s Buckhead neighborhood. This new tower, will open up a prominent corner providing street-level retail and circula on.

The design focuses on enhancing the pa ent experience while suppor ng an increasing intensity of cases, par cularly cardiovascular, with the incorpora on of the Piedmont Heart Ins tute.

MAIN PATIENT TOWER

TYPICAL MEDSURG UNIT

PIEDMONT ATLANTA HOSPITAL IMAGE COURTESY: HKS ATL

INTRODUCING THE CONCEPT OF SOUTHERN HOSPITALITY During client visioning sessions, the Piedmont team employed an innova ve approach towards understanding their user groups. Through exploring various personas of the diverse Atlanta popula on, we were able to iden fy nodes of ac vity within the building that could translate to direct programming elements that serve a variety of needs for each persona. This helped us think about the synergy between intellectual and emo onal journeys of Piedmont’s guests, thus bringing home the concept of Southern hospitality. Cra ing these iden es made for an enjoyable inves ga ve process!

The Greens

CONSTRUCTING THE JOURNEY 1

Address

2

Arrival

3

Parking

4

Plaza

5

Lobby

6

Stairs

7

Food & Beverage

8

Auditorium

9

Courtyard

10

Donor Wall

11

Lounge

12

Sacred Space

13

Clinical Space

14

Patient Rooms

12

0430hrs

0700hrs

0900hrs

Health story: Mr. Green is having surgery 2100hrs

W IT LE AD CH TE

Access and Linkages

9

personal timeline

GRAPHICS COURTESY: HKS ATL

CLIENT VISIONING + PROGRAMMING : PERSONA-NODE MAPPING

ENR

14

TS

13

M EN

home cooking

14

D

13

Interests: Grandchildren, their church,

TI N

Profession: Retired

I CH E

Married 60 years

EMOTIONAL JOURNEY

UPL IF

G

Comfort and Image

“The Grandparents”

[EQ]

MO

Uses and Activities

H

A NT IC IP

G

12

MAN U H

S EED EN AT

Sociability

reens

PHYSICAL JOURNEY

PIEDMONT JOURNEY

9

The

[IQ]

Some of my key design responsibili es involved: - engagement of client and users through the modelling of physical mock-ups and virtual reality gears - formula ng construc on documents, par cularly life safety and ceiling design - scope reduc on exercises - facilita ng communica on pla orms for co-ordina on - documenta on of integrated project delivery PIEDMONT TEAM AT THE ATLANTA OFFICE

DESIGN DEVELOPMENT : MOCKUPS

At the Atlanta office, the organisa onal culture greatly supported my environment not only as a young learning professional but also served as a founda on for my personality development in a holis c manner.

Through various outreach projects and design excursions through HKS’ commendable service record- I was able to apply my social conciousness as a public interest designer.

Clockwise L to R: Plan ng historic streets with Trees Atlanta, engaging in community feedback with urban pop-up studio Atlanta City studio, planning and building structure with AIA Canstruc on Drive and Design compe on

Addi onally, Project Kaleidoscope- an internal training effort at the Atlanta office, helped boost a culture of reciprocal mentoring within the office by empowering young professionals to comprehend and synthesise various stages of client engagement and design through the means of a make-believe project execu on and realis c design reviews and cri que.

This in turn enabled confidence in my presenta on and marke ng skills- in addi on to my side involvement in research efforts with the firm.

PROFESSIONAL DEVELOPMENT: PROJECT KALEIDOSCOPE