M E L A TO RO WAT E RS
LEADING MILLENNIALS MELATORO.COM
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LEADING MILLENNIALS • Challenges • Values • Leadership Style • Resources • Books, TED Talks, Articles, Research
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CHALLENGES • High expectations • Not detailed-oriented and able to follow instructions • Need structure & constant guidance • Fast paste • Less respect for
authority/institution Yale melatoro.com University
W H AT M I L L E N N I A L S V A L U E
• Structure & Mentorship • Collaboration • Work-life integration • Purpose & Engagement
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CLEAR STRUCTURE
Frontal Lobe
“The frontal lobe gets rewired during our twenties. The frontal lobe is the part of the brain that can imagine the future and balances emotion with reason. Late teens they learn about adulthood and the brain is ready to learn and says tell me what I need to know.” – QUOTE FROM “MANAGING THE MILLENNIALS: DISCOVER THE CORE COMPETENCIES FOR MANAGING T O D AY ’ S W O R K F O R C E ” BOOK BY CHIP ESPINOZA
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MENTORSHIP • Millennials need constant feedback • Constructive feedback to allow for growth • Languages of Appreciation • Words of affirmation (praise, approval) • Face-to-face quality time together (quick, short check-in
meetings)
• Rewards (gamification, silver stars, points, food, $) Yale melatoro.com University
MENTORSHIP: BOARD OF DIRECTORS Parents
Manager Industry Idol
Career Counselor
Colleagues
Professor
Me-
llennial
Official Mentor Friends
Academic Advisor Partner
Life/Career Coach They don’t need just one mentor. They are looking to network with everyone and build a large and diverse support group (a.k.a. board of directors).
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C O L L A B O R AT I O N • A team gives millennials more: • support and guidance • motivation from competition • peer accountability • opportunity for leadership • Millennials grew up participating in structured team activities such as
sports, music, team-based video games, school team projects and clubs. Yale melatoro.com University
W O R K - L I F E I N T E G R AT I O N “Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.” –STEVE JOBS •
Different than Generation X that values work-life balance, Millennials (Generation Y) look for work-life integration, where they merge the two. It’s important for them to do work they love and they take that passion everywhere with them. There is no separation between professional and personal time.
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PURPOSE & ENGAGEMENT • Look for meaningful work that makes a difference • Think globally to change the world for the better • Seek constant challenge to satisfy high expectations • Rewrite their own job descriptions to have more impact
• Need to be engaged, heard, valued and trusted • Care about social and environmental issues Yale melatoro.com University
HOW TO LEAD MILLENNIALS Be Patient Provide Perspective
Leverage Strengths Support Growth
Build
Challenge
ER Employees
EMPOW
Work Hard
Listen, Listen, Listen
TrustProvide Structure
Relate Connect Be A Mentor
Model & Endorse Vulnerability
“I Don’t Know”
Allow Responsibility
Lead with Questions Have Fun Create Conditions
Stand Up for what’s Right
where they motivate each other Yale melatoro.com University
BEST PRACTICES FOR LEADERSHIP • Connect their role to the mission of the organization • Keep them engaged and invite them to the table • Allow both authority, ownership and accountability • Use competition and gamification for millennial
employees to motive each other
• Create a team-based workplace structure • Use a coaching leadership style Yale melatoro.com University
COACHING LEADERSHIP STYLE • Ask open-ended questions to help millennials grow • Get to know them and listen to their ideas • Use empathy to build trust and connect • Inspire and empower their initiatives • Give feedback and hold them accountable • Provide perspective with permission and have fun
brainstorming all the possibilities together
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POWERFUL COACHING QUESTIONS • How can this position help you in your path?
What would you like to learn about? How can you impact our organization’s mission though this role? How can you contribute value to our team?
• How committed are you to reaching your goals on a scale from 1 to 10?
What is standing in the way? How can I help you reach your goals? How would you like me to hold you accountable to achieving your goals? How would you like to be acknowledged and rewarded? How often would you prefer feedback?
• If you were me, what solution would you come up with?
I don’t know, let’s find out together. What resources can we use to find the answer? Tell me more about your idea and your vision on how to implement it. If we divided all the elements of the problem, what would the pieces be? What would success look like at the end?
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RESEARCH & ARTICLES
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T E D TA L K S O N M I L L E N N I A L S
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BOOK RESOURCES
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My mission is to empower young leaders to create a more compassionate world through emotional wisdom. What is your mission as a leader? Mela Toro Waters Leadership & Organizational Coach, Speaker, IT Specialist Yale melatoro.com University