RULES AND REGULATIONS BVG MARINA IXTAPA Dear guest: Welcome to the condominium BVG Marina Ixtapa! Our desire is that your stay here is a very pleasant one, that is why we ask you to please read this document carefully. We prepared it especially for you, so you know which are the most important rules of our condominium. For everybody’s safety and well being we invite you to comply with it. Thank you. ARRIVING AT THE CONDOMINIUM BVG MARINA IXTAPA All persons who visit or are temporary guests at any condo will be asked to wear a bracelet at all times during their stay. It is absolutely mandatory to do so. Those who do not have it on, will be denied access to the condominium, cannot make use of the pool and beach furniture and umbrellas and will not be allowed to eat or drink at the dinner room. If you remove the bracelet or lose it, you need to immediately request a replacement at a cost of $350.00 (three hundred and fifty PESOS 00/100) per bracelet. The bracelet must be delivered to the reception of the Lobby at the end of your stay. In the off-season, guest who whish to invite visitors to spend the day, can do so by informing the administration office previously. Their visits will be allowed only within the condo they are occupy and at the dinner room. They may not make use of the BVG facilities such as: swimming pools, lounge chairs, umbrellas, beach “palapas”, gym, spa, etc. During the high season (Christmas, new year, Easter and Passover) guest’s visitors are not allowed in public areas, under any circumstances. Pets of any kind are strictly prohibited. Access to the condominium parking lot will not be allowed to any: trailer, camper, boat, trailer, jet-ski or commercial vehicle. The number of vehicles that you can park inside the parking lot depends on the size and number of bedrooms of the apartment you are renting or staying at. Please inquire at the administration office for the exact number. The lobby area is only for leaving off and picking up of passengers and luggage. It is forbidden to park in that area. Likewise, it is forbidden to park in the covered parking lot directly under the tennis court (its private property). WITHIN THE CONDOMINIUM The maximum number of occupants allowed by apartment, was determined according to the number of bedrooms each unit has: one bedroom apartments: 4 people; two bedrooms: 6 people; three bedrooms: 8 people; 4 bedrooms: maximum 10 people. It’s very important that you take into consideration that children over two years old will be considered as adults for the purposes of this regulation. We invite you to please respect the number of people allowed in the condo you are occupying, otherwise you will be asked to leave the premises. Courtesy and respect for other guests is expected from you. Audio and video volumes must be moderated. Use of headphones is advised at the pool and beach areas. In the gym, the use of headphones is strictly mandatory. In the lobby area we ask you to please refrain from using any audio players. It is strictly prohibited to hang towels, clothing, or similar items on the condo’s terraces.
Electric grills are allowed only on terraces, charcoal grills are strictly prohibited for safety reasons. The intercom is for internal communication in the condominium. Misuse and offensive language through this device will cause immediate disconnection and the owner will fined up to $1,000.00 pesos. If the Television, air conditioning, faucets, WC’s or any equipment is not operating properly in your condo, please contact the administrator or the owner of the apartment where you are staying . They will be able to give prompt solution to any problem. Note: For security reasons: upon your arrival, the condominium maintenance personnel activate water, gas and electricity. So please advice the administration office immediately as soon as you arrive. At the time of your departure, we ask you to please also notify the office to be able to disconnect them. Thank you! GARBAGE DISPOSAL Garbage should be placed in plastic bags and disposed of at trash chutes placed on every floor, according to the instructions printed on the chute’s door. For security reasons please do not throw glass or cardboard containers through the garbage chutes. It could cause an accident or the obstruction of the chutes thereof. It is forbidden to leave trash bags in the hallways, outside the doors and on the floor beneath the trash chutes. Please help us recycle the garbage. Dispose of glass, cardboard, and crushed plastic bottles in the plastic containers located on each floor by the exit stairs. DINNING AREA / BAR Dining area/bar Opening hours: 8 hours to 19 hours. Bar Opening hours: 12.00 hours to 20.00 hours The use of shirt and shoes is required. Please do not place your feet on top of the chairs. RECEPTION / LOBBY The use of shirt and shoes is required. Please do not put your feet up in the armchairs and do not sit on the tables. Drinks, food and coolers of any type, are not allowed in this area. GAME ROOM Hours: 9:00 a.m. to 10:00 p.m. The pool table is for the exclusive use of adults or children over 12 years accompanied by an adult. Billiard balls are provided at the administration office. There will be a charge in the event of damage or loss of the billiard balls. LARGE SCREEN TV AND CINEMA ROOM Hours: 9:00 a.m. to 9:30 p.m. The use of shirt and shoes is required. It is forbidden to enter with food. BUSINESS CENTER Hours: 9:00 a.m. to 7:00 p.m. This area is exclusively for guests over 15 years old. Children are not allowed in this area. We ask you to please abstain from downloading videos, music, etc.
POOL AND BEACH AREA Hours: 8:00 a.m. to 10:00 p.m. The use of swimwear is mandatory. Babies should always wear a proper pool diaper and a swimsuit on top. If the baby poops the pool his parents will be credited to a fine of $ 3,000.00 pesos 00/100 MN) To enter babies into the pool it is mandatory to put diapers for pool and swimsuit on top of it. People that are wearing any kind of bandage will not be allowed inside the pool. The kavanas, which are located around the pools, are privately owned. Please refrain from using them. The pool and jacuzzi located on the South side of the condominium are exclusively for adults. You are not allowed, for any reason, to relocate or reserve pool or beach furniture. If for more than half an hour you leave a towel unattended on an unoccupied lounge chair by the pool or beach area, security personnel will remove it. Only red towels embroidered with the number of the apartment, which are provided by the administration, will be allowed in the pool and beach areas No Diving. No coolers by the pool and beach area. The use of glass and Styrofoam glasses and containers is absolutely forbidden in the pool and beach areas. Playing with balls, floating toys, mattresses and/or frisbees inside the pool and in the pool area is forbidden. Inflatable floating devices are not allowed inside the pool. If you have trash or if you smoke, please dispose of your cigarette and waste in the proper containers installed in all common grounds of the BVG Marina Ixtapa. It is absolutely forbidden to introduce food inside the pool. Food and drinks consumed in the pool area must be purchased and consumed at the dinner room and bar. BEACH Balls and frisbees may be used in designated areas. The beach in front of the BVG is considered a Certified Beach. It is absolutely forbidden to introduce glass or Styrofoam containers of any kind. Please help us keep our beaches clean and safe. If you have trash or if you smoke, please dispose of your cigarette and waste in the proper containers. No campfires allowed. GYM The gym hours are: 6:00 a.m. to 10: 00 p.m. The gym is exclusively for owners and for those guests who stay at the BVG Marina Ixtapa for longer than 15 days. In high season (Easter week, and Christmas) only owners and their immediate family members will be allowed inside the gym. During the low season the use of the fitness center will have a cost of $100.00 pesos per day. This fee must be paid directly at the administration office prior entering the gym area. The use of proper sports attire is required. Sports footwear is mandatory. Children under fifteen years old are not allowed inside the gym. Young people between the ages of 15 and 18 will be allowed in, only if accompanied by an adult. The air conditioning cannot be turned on before 9:00 a.m. During the high season a daily exercise program will be taught
free of charge exclusively to owners and their immediate family members. Guests, who stay longer than fifteen days, may participate by paying a fee previously assigned by the Administration office. Guests, whose stay is less than fifteen days, will only have access to daily exercise programs during the off-season, with a fee per day assigned by the Administration office. This fee must be paid fully before entering the program. SPA Opening hours: 10:00 a.m. to 6:00 p.m. We ask you to please take a shower before entering the SPA. Use of bathing suit and towel is mandatory. Massage, manicure and pedicure have a cost, which will be charged at the time of booking them at the SPA. The use of sauna, steam and Jacuzzi is exclusive of owners, unless some of these come included in a package of the SPA. CHILDRENS PLAYROOM Opening hours: 10:00 a.m. to 6:00 p.m. Unaccompanied children will not be allowed in this area. TO INSURE SAFETY, AN ADULT MUST REMAIN WITH THEM AT ALL TIMES AND SUPERVISE THEIR ACTIVITIES AND THE PROPER USE OF THE MATERIAL, TOYS, AND FACILITY IN GENERAL. BVG MARINE IS NOT RESPONSIBLE FOR ANY ACCIDENT THAT MAY OCCUR TO ANYBODY INSIDE THE CHILDRENS PLAYROOM. It is forbidden to remove toys or any material from the playroom. Please take care of the toys and make sure to put them away before you leave. We all appreciate a clean and ordered space for our children to play in. Thank you. TENNIS AND PADDLE COURTS Hours: 7:00 a.m. to 10:00 p.m. We ask you to please go to the lobby and book beforehand the court of your choice and time you would like to play. You may use the courts for an hour if it is a singles match, or for two hours if it is a doubles match. You are allowed up to a fifteen-minute delay to make use of the court, time that will be deducted from the playtime assigned in the previous paragraph. The use of proper attire is mandatory. We sincerely hope to make your stay pleasant and memorable. We appreciate your visit. That is why we respectfully ask you to please comply with the internal regulations we have provided you with and remember that this is a condominium, not a HOTEL. Thank you. I hereby state that I have read and understood the present document and me and my family and friends agree to comply with BVG MARINA IXTAPA rules and regulations. NAME.________________________________________
DEPARTMENT: ______________ DATE: ______________________ SIGN: _______________________