A MESSAGE From OUR CEO As those of us who usually travel frequently know well, absence does indeed make the heart grow fonder. I know many people are missing the opportunity to travel as they usually do, whether that’s for leisure or business, to journey to fresh places or familiar, meeting new friends or old. Alongside the changes to our daily lives, there are constant reminders of the massive impact the pandemic has had on the world, in lives lost and economies ravaged. Not least on the airline industry, which has seen demand fall more than sixty per cent year on year. Despite this, Caribbean Airlines has continued operations where possible, and maintained our laser-like focus
on passenger and staff safety, with the addition of a whole range of new practices and protocols to ensure air travel is as safe as it can be from the threat of the coronavirus. Caribbean Airlines continues to work closely with public health authorities and international bodies to make certain that the protocols we follow are in line with international best practices. And, as the largest airline network in the region, we continue to support the Caribbean wherever we can, whether providing repatriation flights to many countries, or enabling the transport of temperature-controlled shipments of vaccine to the Caribbean from several territories worldwide, including Europe, India, and the United States.
Our cargo operations have been even more essential during these difficult times. Throughout the pandemic, they have transported goods into and out of the region, maintaining muchneeded connectivity and commercial links. The cargo team continues to offer expansive global and regional connectivity through our scheduled freighter services, specially approved flights, charter flights, and interline arrangements. And, even while we had to drastically reduce the number of passenger flights, we have continued to add new destinations to our network and ensured our people and fleet are ready to support the return to travel normality, when it comes. This includes developing our services further, with digital improvements, ever-expanding cargo offerings, and enhanced duty-free. For our Caribbean Miles and Club Members, the heart and soul of our business, there is also good news. Your loyalty means everything to us, so we’ve made sure your benefits will remain intact until 2022. By then, of course, we hope the fantastic progress on vaccines has enabled our way of life and commerce to truly kickstart recovery. Meanwhile, wherever, whenever you are traveling‚ we wish you a safe and wonderful experience, and thank you for choosing Caribbean Airlines.
Garvin Medera Chief Executive Officer
