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PULLING IT ALL TOGETHER
FY21 MATERIALITY ASSESSMENT.
The results of this year’s stakeholder survey confirm we have identified and continue to focus on the right areas of our business. Building this knowledge into our business planning continues to add value to Mercury and enhances the important relationships we hold with our many stakeholder groups. Our five pillars represent the key drivers of material value creation for our business. Together with our fifteen focus areas they enable us to integrate what matters most to Mercury and our stakeholders. They form the framework for our long-term strategy, mid-term goals and shortterm business planning and reflect the six capitals of the Integrated Reporting <IR> framework (see below). Our FY21 strategy review was undertaken against a broad context of the risks and opportunities presented by the external environment and what’s happening in the world around us. Combining that wide perspective with what’s important to our stakeholders enables us to consider how our approach may need to evolve to ensure we continue to create value.
OUR PILLARS <IR> CAPITALS
CUSTOMER
PARTNERSHIPS SOCIAL & RELATIONSHIP
KAITIAKITANGA
PEOPLE NATURAL
MANUFACTURED
HUMAN
INTELLECTUAL
COMMERCIAL FINANCIAL
A materiality assessment, like the one presented below, helps to visualise these aspects by combining what matters most to our stakeholders and what matters most to us. Our materiality assessment this year has been updated to include the results of our FY21 stakeholder survey that confirmed our stakeholders understand that our focus areas, although defined under five pillars, are in fact inter-related. This visualisation also presents a picture of all that is important and enables a cross-check to ensure our priorities remain aligned to what matters most.
