@ FOLLOW-UP CARE: BY THE NUMBERS
ONE The number of Emergency Departments in Northeast Philadelphia with a senior care nurse navigator.
12
The average number of senior Emergency Department patients receiving followup calls from Senior Care Nurse Navigator Lindsay Lion every day.
150
The number of languages the hospital’s translation service provides for follow-up calls to patients.
FALL 2015
First-class follow-up care HOW NURSE NAVIGATORS CAN HELP SENIORS STAY WELL The morning after falling and hitting her head on a sink in her home, 72-year-old Philadelphian Linda Fein was concerned. “I wasn’t dizzy or nauseated, but things didn’t feel right,” she recalls. She debated—should she call relatives who live 20 minutes away? They’d gladly help. But Linda, a retired librarian, treasures her lifelong independence. “I’m not going to bother them unless I know something’s serious,” she says. After some deliberating, she thought, “This is ridiculous—just go to the hospital and have it checked out.” To Linda’s relief, a CT scan in the Emergency Department at Nazareth Hospital showed everything was OK. And two — Continued on page 2
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THE SECRET TO AGING WELL Three tips for staying healthy
COUNT ON OUR CARE We are experts on aging
BE OF GOOD CHEER Five ways to keep your spirits up
FIND US ONLINE Check us out on the web: mercyhealth.org/locations/ nazareth-hospital.