Case Study Jeroen Bosch Hospital - Idera (ENG)

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CASE STUDY Idera SQL Diagnostic Manager at the Jeroen Bosch Hospital Jeroen Bosch Hospital

The result

The JB hospital is responsible for a care area of 360,000 inhabitants. The hospital was created through a merger between the Bosch Medical Center and Carolus-Liduina Hospital in 2002. Currently there are four branches. The hospital is the largest employer in the region and has 4,000 employees and 240 medical specialists. They serve more than 500,000 outpatient visits and 60,000 hospital admissions each year.

Thanks to Idera's SQL Diagnostic Manager, the DBA’s can now act proactively. For 5 years already, the Jeroen Bosch Hospital uses Idera SQL Diagnostic Manager as a tool to keep their SQL databases operational. Meanwhile, the IT department has grown to 65 employees, of which two DBA’s are responsible for 75 SQL servers. Over the years, the DBA’s are very satisfied with the updates of Diagnostic Manager, and they feel that Idera is making the proper adjustments to assist in their analysis.

The problem 5 years ago, the need for an SQL Server Management tool began to grow. At that time, one DBA was responsible for managing 25 servers. The maintenance was a tedious task as it happened with self-written scripts. As a result, the DBA could only act reactively and it was impossible to undertake preventive actions. All of this created the need for software that would facilitate and improve the server management.

The solution A project was set up with the aim of testing several software tools and to compare them so as to achieve higher efficiency from each DBA. They researched several software packages on different criteria such as performance, usability, price, etc. Idera Diagnostic Manager came out of the equation as the strongest product on the market.

"Before SQL Diagnostic Manager one DBA could maintain a maximum of 20 servers. In the current situation, 2 DBA’s maintain 75 servers and they also work proactively to the SQL databases in order to predict and prevent problems "-. DBA JB hospital We can speak of a productivity increase per administrator of more than 50%. A strong point of Diagnostic Manager is that the tool can provide you both with an overview and the opportunity to undertake root-cause analysis. JB hospital has recently increased the number of servers that are monitored by Idera Diagnostic Manager. “SQL Diagnostic Manager gives me a quick and clear overview of any problems as well as the ability to perform an extensive search, so that I can implement an efficient solution immediately." - DBA JB hospital

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