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WINTER STORM MOMENTS

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Patient Stories

Patient Stories

Amid the harsh winter storm that struck Texas in February, members of the San Antonio Jeep Club and other vehicle alliances stepped up to help Methodist Hospital employees safely get to work. Equipped with vehicles and experience designed to handle difficult off-road conditions, the Jeep Club was able to provide over 150 employees commutes to and from work. Staff acknowledged the club members’ community stewardship with a recognition reunion.

Methodist Children’s Hospital certified Child Life Specialists, Charlesy Crocker, Lauren Owen-Ramirez, Caroline Wilson and Jenna Painter set out to make sure the children were able to play in the snow from their hospital rooms. They filled dozens of tubs full of snow. Although it was a race to make it from the parking lot, up the elevators, to the patient rooms before the snow began to melt, the pressure was worth it after seeing the eyes of each child light up. For some children, this was the first time they had seen snow in person, making it even more special to be able to provide such a memorable experience!

Evelyn Luna, Chris Dunbar, Melissa Weinman and Jennifer Powell warmed up hands and employee hearts with hot chocolate at

Methodist Hospital | Stone Oak!

“This year’s Winter storm was one to remember. We couldn’t have made it through without exceptional staff like EVS Lead, Abraham Dennis. Abraham volunteered to go out and pick up his colleagues that couldn’t make it to work because of the road conditions. He even helped get his director’s truck free after getting stuck on the side of the road. When the trash service wasn’t able to make their pick-ups, Abraham personally transported the excess trash across the parking lot to help clear the loading dock. Abraham spent every night that week in the hospital to ensure he would be available for anything his team might need. The best part, he did it all with a big smile and an unwavering willingness to help. Abraham is such a valuable part of our EVS and Methodist Hospital | Northeast family.”

Peter Moreno, North Campus FNS Supervisor at Methodist Hospital | Stone Oak, treated the rehab team like royalty as they make MHSORC their home away from home for the night.

Methodist Hospital

| Texsan CFO, David Heckman, helped set up air mattresses in the MOB for staff spending the night in the hospital.

Alice Ziegenfuss, Nursing Support, and Kate Cherubin, Director of Telemetry spread the love and warmth on the cold days by making valentine cards for all the patients at

Methodist Hospital | Northeast.

WINTER STORM MOMENTS

"My team worked 24-hour shifts, staying overnight and alternating days driving back and forth through the weather. They operationalized a backfill of a DA tank to get water from tanks and the fire department through the building to heat it. They managed multiple sprinkler line ruptures and the associated floods. They also managed multiple fire alarms due to loss of water pressure, our fire pump, and two steam leaks. They sacrificed their time with their families and the multiple personal power losses, water losses, etc. to be there for our patients and the community.”

Ronni Bishop Director of Facilities Methodist Hospital | Stone Oak

EVS and CVTS employees at Methodist Hospital | Northeast bring snacks to all the employees working long hours.

Caption applies to both photos above: The wonderful care team in the Transplant Unit stayed night and day for a week to care for transplant patients at Methodist Hospital | Specialty and Transplant. EVS Aide Luis Gomez, and Meli White, RN, venture out into the snow at Methodist Hospital | South.

Keri McGinnis, RN, from the Methodist Hospital CATH Lab Call Team, helped inflate air mattresses and assemble cots in the John Hornbeak building so staff could have a place to sleep. ICU Charge Nurse, Allisyn Narro, was one of the major reasons the ICU at Methodist Hospital | Northeast was successful during the crazy SNOVID 2021 week. She worked every single day of that week, pulling 14+ hour shifts while waiting for oncoming RNs to safely arrive. Not only was she willing to come in and take care of the patients when the snowstorm hit, but took care of her co-workers as well. She showed up with a car full of groceries for the staff and toiletries for the nurses staying at the hospital. She also covered shifts for her co-workers who could not make it in because of weather. She kept morale up and made sure every single patient and nurse had what they needed during that difficult time.

Employees line up for the River City Produce popup market at Methodist Hospital | Metropolitan that was quickly set up for our employees to have access to purchase fresh produce and essential food items.

Methodist Hospital | Metropolitan’s ER team showed true resilience throughout the challenges that the weather brought including serving a record number volume.

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