Goal: Innovate to Improve Mobility, Complement Transit, and Advance Equity and Sustainability

Implement and partner on innovative new services and products that complement and support transit and use public space equitably and efficiently. Innovations should support fair labor practices, include data-sharing and other accountability measures, and serve priority populations.

Objective: Metro and partners adopt innovative services and products that complement and support transit and make efficient, equitable use of public spaces.

Technological advances have resulted in new mobility models that offer new, convenient, and flexible ways to get around. Examples include autonomous vehicles and e-hailing. They can complement transit by giving riders first- and last-mile connections to and from transit. They can also offer cost-effective ways to serve lowdensity areas. Other innovations allow real-time bus arrival information, provision of incentives to choose the most sustainable mode, and seamless trip planning using multiple modes. Metro will integrate innovative mobility services with transit equitably. The result: people can get where they need to go, when they need to get there, easily and safely. Intended outcome: Metro pilots and implements as

part of its network innovative mobility services, products, and programs that improve regional mobility, complement transit, and advance safety, equity, and sustainability.

Strategy: Develop criteria for innovative mobility pilot projects that address community needs, help deliver key outcomes, and align with policy goals.

Criteria should align with Metro’s Mobility Framework. For example, innovative services and programs should:  Address the needs of priority populations, parents and guardians, youth, and others with unique travel needs.  Engage with community stakeholders early in the development of pilots.  Complement and bring people to the transit system.  Provide Metro with data for improved planning, operations, and integration.

Strategy: Use guidance in Metro’s Service Guidelines to design, work with community and partners, and evaluate pilot programs.

Metro will follow guidance in its Service Guidelines to plan and evaluate service programs and potentially transition them into permanent services. An example is pilots for on-demand, flexible service. The Service Guidelines create a prioritization methodology and provide a framework for evaluating pilots based on productivity, efficiency, and equity.

Strategy: Enhance communications and outreach to raise awareness about

innovations.

Metro will involve communities early in planning, designing, and evaluating pilots and service investments. This will ensure projects support equity goals and address the needs of priority populations. Metro will develop marketing and communications campaigns that promote awareness of the services, especially among priority populations. Resources will be provided for campaigns to build ridership.

Strategy: Support jurisdictions in developing innovation partnerships that center around Metro’s values.

If desired by partners, Metro will work with jurisdictions to develop a framework for engaging with innovative mobility services. The framework could include values of safety, equity, and sustainability that private provider partners should demonstrate. It could also include consistent regulations, such as guidelines for allocating space and right-of-way to meet pedestrian and transit needs and discourage singleoccupant vehicles. The framework could also include opportunities to connect with private providers and other resources.

Objective: Innovative services follow fair labor practices, share data or other accountability measures, and serve priority populations.

As a public agency, Metro will ensure that its partnerships with private providers align with its values and help build an integrated mobility system. Intended

outcome: Private mobility services follow guidelines that enhance equity, sustainability, and access to the transit system.