Mexico Health Review 2015

Page 1

2015



“It is essential to develop a Universal National Healthcare System that treats each citizen equally, regardless of working status”

Dr. Mercedes Juan López, Minister of Health



In 2015 Mexico moved a step further to achieving its aims of universal healthcare coverage, with 96.7% of the population now covered by one or more of the key public institutions. Ensuring access to healthcare through the construction of a universal National Healthcare System is part of the government’s National Development Plan 2013-2018, the ultimate aim of which is an inclusive Mexico. The improving access to healthcare, combined with an aging population, and growing middle class, is also increasing consumer demand for medicines, creating a thriving pharmaceuticals market. Simultaneously the country is witnessing an epidemiological shift from communicable diseases to chronic degenerative diseases, due in large to the well-documented growing obesity problem. Looking to address what many experts have characterized as a ticking time bomb for public budget, the government is seeking to transform the nation’s healthcare model from a treatment centered one focused on disease prevention. Policies and programs that support innovative R&D for new medicines are being supported, with reforms to encourage investment, and to strengthen the country’s scientific and technological infrastructure being implemented. At the same time the sector’s regulatory agency COFEPRIS has been enacting swathes of reforms aimed at improving access through the streamlining of processes for pharmaceutical business operations, which has also resulted in a thriving generics market.

Mexico Health Review 2015 is being released at this time of transformation to provide the most comprehensive overview of the healthcare and life sciences industry. Through a series of insightful interviews with the public, private, and academic sector leaders, combined with in-depth analysis and data, the publication aims to foster industry communication and development, and serve as a catalyst for growth.


ALL RIGHTS RESERVED Š Toguna, S. de R.L. de C.V., 2015. This annual publication contains material protected under International, United States and Mexican Laws and international Treaties. Any unauthorized reprint or use of this material is prohibited. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system without express written permission from Toguna S.A. de C.V. Mexico Health Review is a registered trademark. The publisher has made all reasonable efforts to provide accurate information, and the information contained in this publication is derived from sources believed to be true and accurate. However, the information in this publication should not be considered to be complete or definitive, and may contain inaccuracies or typographical errors. The publisher accepts no responsibility regarding the accuracy of information and use of such information is at your own risk. The publisher will not be liable to any party for any direct, indirect, special or other consequential damages arising out of any use of information in this publication. The publisher provides no representations or warranties, express or implied, including any implied warranties of fitness for a particular purpose, merchantability or otherwise in relation to any information provided by the publisher in this publication.

ISBN: 978-0-9968026-0-4


TA B L E O F C O N T E N T S 1

STATE OF THE SECTOR

8

CLINICAL RESEARCH & INNOVATION

2

PUBLIC HEALTHCARE

9

MEDICAL DEVICES & INFORMATION SYSTEMS

3

PRIVATE HEALTHCARE & INSURANCE

4

BIG PHARMA

5

BRANDED GENERICS & OTC

12

PHARMACIES, PACKAGING, & DISTRIBUTION

6

BIOTECHNOLOGY

13

MEDICAL TOURISM

7

DIAGNOSTICS

14

DOING BUSINESS IN MEXICO

10 11

THERAPEUTIC COSMETICS & BEAUTY

DIET & OBESITY



The last decade has been one of change for the Mexican healthcare sector. Population aging and

the increase of chronic non-communicable diseases are part of a significant demographic and epidemiologic transition fully driving the demand for healthcare services and placing universal coverage at the top of the government agenda. As a result, the healthcare sector value chain shows a positive outlook with the number of medical care units increasing by 14% between 2003 and 2013, government spending in medicines growing 64% from 2008 to 2012, and pharmaceutical companies investing more than MX$200 billion between 2007 and 2013.

This chapter provides a comprehensive overview of the current state of the sector, and puts the recent achievements into context based on the perspectives of the key stakeholders. It will also provide an analysis of regulation and governmental policy developments. Finally it will discuss the current status of the national healthcare system and the road to convergence.

HIGHLIGHTS • The sector as it stands • Demographic and epidemiologic considerations • Structure of the healthcare system • Healthcare policies implemented by COFEPRIS • The Sectorial Program for Healthcare • Public and private partnerships

STATE OF THE SECTOR

1


Our contribution to improving health is to research and develop innovative medicines that make a real difference in the treatment of patients. In a world where health challenges are increasing, we are committed to using the best science for life. And to make this a reality, we have invested more than US$ 4.2 billion in Research & Development around the world in 2013 in search of solutions that make a difference to people's health, because we know that health is our most valuable asset.


CHAPTER 1: STATE OF THE SECTOR 6

ANALYSIS: Universal Healthcare in a Changing Landscape

9

ANALYSIS: Key Figures & Decision Makers

10

VIEW FROM THE TOP: Mikel Arriola, Federal Commissioner of COFEPRIS

13

SPOTLIGHT: Key Policies

14

VIEW FROM THE TOP: Dr. Armando Ahued, Secretary of Health of Mexico City

16

VIEW FROM THE TOP: Rafael Gual, CANIFARMA

18

EXPERT OPINION: Healthcare 2020 Mega Trends, Deloitte’s GOV2020

20

VIEW FROM THE TOP: María Eugenia Bonilla-Chacín, World Bank

22

VIEW FROM THE TOP: Francisco Xavier Valdez, IMS Health

24

VIEW FROM THE TOP: José Campillo García, FUNSALUD

26

VIEW FROM THE TOP: Roberto Tapia Conyer, Carlos Slim Foundation

28

VIEW FROM THE TOP: Augusto Bondani, Former CAS of COFEPRIS

29

VIEW FROM THE TOP: Dr. Dagoberto Cortés Cervantes, CANIFARMA / Hormona

30

VIEW FROM THE TOP: Cristina Viruega Aranda, TAPVS

31

SPOTLIGHT: Third Party Authorization

32

VIEW FROM THE TOP: Dr. Enrique Graue Wiechers, UNAM School of Medicine

33

ANALYSIS: The Sectorial Program for Health 2013-2018

34

EXPERT OPINION: José Alarcón, PwC

5


UNIVERSAL HEALTHCARE IN A CHANGING LANDSCAPE Health protection is a universal right in Mexico as dictated by Article four of the Federal Constitution. Nevertheless,

DEATHS AND DISABILITY PER RISK FACTOR (DALY per 100,000)

only in 2015 has this achievement become attainable with

cardiovascular diseases

96.7% of the population currently covered by one or more healthcare institutions. This development can be attributed of President Enrique Peña Nieto’s National Development

cancers

12%

to a new alignment with one of the five fundamental goals

24%

chronic respiratory diseases

11%

Plan 2013 – 2018, the ultimate aim of which is an inclusive diabetes

Mexico. One proposed strategy to achieve the measures set out in the Plan consists of ensuring access to healthcare services through the construction of a universal National

12% 21%

Healthcare System, in which prevention, protection, and

other NCDs

14%

6%

communicable, maternal, perinatal and nutritional conditions

promotion of health are prioritized.

injuries

DEMOGRAPHIC AND EPIDEMIOLOGIC CHANGES

Source: WHO

Mexico is in the midst of significant demographic and

average of 9.3%. Of the total healthcare expenditure

epidemiologic changes commonly associated with its

in Mexico, 51.7% is invested by the public sector and

current transition toward becoming a fully developed

48.3% is private, according to the WHO. Out-of-pocket

country, with an increasingly aging population and the

spending

rise of chronic and degenerative diseases. Life expectancy

the largest percentage among OECD countries and a

increased from 41.5 years in 1940 to 74.3 in 2012, with a

factor that could present a significant access barrier to

significant reduction in mortality levels across practically

healthcare services. Furthermore, human resources are

all demographics, a level of progress mainly caused by

a vital component in the improved performance in any

higher living standards. As Mexico’s population ages,

healthcare system, meaning that the strain of Mexico’s

the population pyramid is destined to invert, with the

healthcare sector is further exacerbated by the fact that

largest group consisting of individuals between 50 and

the number of physicians in Mexico is around two per

55 years old by 2050, in contrast to ten to 25 years old

1,000 inhabitants, which falls below the WHO minimum

in 2010. Developments in hygiene education and public

recommendation of 2.9. Not only does Mexico need more

infrastructure, with the introduction of potable water

physicians, but also a more equitable distribution across

and proper sewage disposal, have played an important

the different regions and states.

represents

91.5%

of

private

expenditure,

role in shifting Mexico’s epidemiologic profile from a focus on acute infections to chronic non-communicable

THE NATIONAL HEALTHCARE SYSTEM

diseases. In 1990 the three main causes of death in

In Mexico, the healthcare system is comprised of the

Mexico

pneumonia,

public and private sectors. The former includes institutions

and diarrhea, whereas today cardiovascular diseases,

such as The Mexican Social Security Institute (IMSS), the

diabetes mellitus, and malignant tumors are the principal

State’s Employees’ Social Security and Social Services

causes of mortality. In fact, 25 years ago, seven out of ten

Institute (ISSSTE), Petróleos Mexicanos (PEMEX), the

Mexicans fell within parameters for a normal Body Mass

Secretariat of Defense (SEDENA), and the Secretariat

Index (BMI), but the current scale indicates that seven

of the Navy (SEMAR), all of which offer social security

out of ten Mexicans are overweight. All of these factors

for a total of 72 million people including employees and

represent a strain on the healthcare system, creating a

their families. Additionally, the Ministry of Health, State

necessity to adapt in order to improve public access to

Healthcare Services (SESA), the IMSS-Oportunidades

high quality services.

Program (IMSS-O), and Seguro Popular rely on the federal

were

cardiovascular

diseases,

and state governments as well contributions to cover the

6

Despite its progress, the achievement of similar indicators

unemployed and self-employed, who otherwise pay out of

to those of other OECD countries remains a challenge

pocket expenses for private healthcare. The private sector

for Mexico. The average life expectancy across OECD

consists of insurance companies as well as healthcare

countries is 80.1 years and the neonatal mortality rate 2.8

providers such as private hospitals, clinics, and consulting

per 1,000 births, compared to 8.6 in Mexico. In addition,

offices. The number of people with private insurance is

healthcare spending in Mexico represents 6.2% of the

8.9 million, just 7.3% of the population. Beneficiaries tend

gross domestic product (GDP), well below the OECD

to duplicate coverage in both public and private sectors,


20 18

16.9

%GDP HEALTHCARE EXPENDITURE OF OECD COUNTRIES (%GDP)

6.2

5.9

5.4

Estonia

Turkey

7.1

6

MEXICO

7.3 Chile

Luxemburg

6.8

7.5

7.3 Israel

7.6 Korea

8.1

8.0 Hungary

Czech Republic

8.9

9.1

9.0 Iceland

Ireland

9.1 Finland

Australia

8

Slevak Republic

9.3

9.3 United Kingdom

9.2

9.3 OECD

Italy

9.3 Norway

Greece

9.4

9.4 Slovenia

9.5

Spain

Portugal

10.0

9.6

New Zealand

10

Sweden

10.9

Canada

10.3

Denmark

Japan

11.0

10.9

Austria

Belgium

11.3

11.1

Germany

11.6

11.4

France

Switzerland

12

11.8

14

Netherlands

16

4 2 Poland

US

0

private

public

Source: OECD 2014

and therefore optimizing services while expanding access

which represent 80% of the total sales volume. This trend

remains a challenge for the national healthcare system.

is caused by patent expirations, decreased prevalence of the drug development process globally, the Mexican

The National Commission of Social Protection for Health

market’s price sensitivity, the national generics policy, and

(CNPSS), also known as Seguro Popular, was created by

new regulations on bioequivalence resulting in increased

means of reforming the General Law of Health in 2002 with

confidence in generics. From 2008 to 2012 government

the aim of providing health protection for all people without

spending in medicines increased by 64%, but integrating

social security. Having been implemented in 2004, the

new medicines into the catalogs of the General Health

organization offers The Catalogue of Universal Healthecare

Council and institutions such as IMSS and ISSSTE remains

Services (CAUSES) as well as the Fund against Catastrophic

a challenge for innovative pharmaceutical companies.

Health Expenditure (FPGC). Its creation is aligned with governmental efforts to achieve universal healthcare

By largely abandoning the development of new antibiotics,

coverage, and the agency currently provides protection for

big pharmaceutical companies have now placed an

55.6 million Mexicans.

increased

importance

on

chronic

and

degenerative

diseases such as diabetes, a market with a value worth

HEALTHCARE SECTOR VALUE CHAIN

MX$6 billion. With the fierce competition generated by the

Providers within the healthcare sector include hospitals,

introduction of generics, big pharmaceutical companies

clinics, pharmaceutical companies, medical devices and

are being increasingly forced to adapt strategies including

infrastructure, pharmacies and diagnostics laboratories,

incorporating generic drugs into their portfolios or

among others. According to the National Healthcare

establishing an increased focus on innovation, often through

Information System (SINAIS), the number of medical units,

the acquistion of other innovative companies.

consisting of private and public hospitals, ambulatory care, and social assistance units, increased from 19,505 to 22,228

Distribution channels also underwent important changes

between 2003 and 2013, which represents a 14% increase.

between 2014 and 2015, with mergers and acquisitions as

An important phenomenon is the growing number of

well as new international players transforming the rules

people visiting doctors at pharmacies as pharmacy chains

of the game in the segment, pushing manufacturers to

continue growing across Mexico.

develop new negotiation schemes within the supply chain. After the local plant requirement was derogated in Mexico,

Mexico is the eleventh largest pharmaceutical market in

many companies were able to adjust from a focus on

the world and the second largest in Latin America, with

manufacturing to concentrating investment on innovation.

an average growth rate of 4.3% per year between 2007 and 2013. The industry is worth approximately US$13.2

Investment in clinical research in Mexico is set to increase

billion as reported by the National Chamber of the

from US$160 million to US$500 million in ten years, according

Pharmaceutical

representing

to the Mexican Association of Pharmaceutical Research

1.2% of the country’s GDP. Growth in the pharmaceutical

Industry

(CANIFARMA),

Industries (AMIIF). Mexico invests 0.54% of its GDP in

industry in Mexico is largely driven by generic medications,

research and development (R&D) and this figure is expected

7


to increase to 1% by 2018. Pharmaceutical companies

allowing additional treatments for more than one million

established in Mexico allocated 13% of their total investment

patients in the public sector. As for innovative medicines,

to R&D in 2011, representing MX$22.6 billion with 37.4% of

Mexico recently became the fastest country to authorize

this figure assigned to phase III clinical trials, according to

commercialization of new molecules. COFEPRIS issued 133

CANIFARMA. Furthermore, a significant part of the clinical

new market authorizations for 20 different therapeutic areas

research in the pharmaceutical industry is concentrated on

covering 73% of mortality causes in the country between

biotechnology. Today 35% of new drug registrations in Mexico

2010 and 2014. In addition to improving approval times

are biopharmaceuticals, most of which are designed to treat

for medicines, COFEPRIS became the fifth Latin American

cancer and neurologic and rheumatologic diseases. The

regulatory agency to receive the PAHO certification as a

legal and regulatory framework for biopharmaceuticals

reference body in 2012, enabling Mexican registrations to be

in Mexico is complete and clear, with a special focus on

recognized in seven countries in the region. COFEPRIS was

biocomparables, which are the subsequent versions of

also declared a functional agency for vaccines by the WHO

biotechnology medicines after patent expiration.

in 2014, now belonging to an elite group of 28 countries that possess this accreditation.

Regulatory improvement is inextricably linked with the above-mentioned improvements. COFEPRIS issued 23,736

While achieving universal coverage in Mexico has been

sanitary registrations from March 2011 to February 2015,

a difficult and ambitious process, the process can be

partly due to the implementation of a pre-authorization

galvanized with the cooperation of all actors in the value

process in which processing time was reduced by

chain. Increasing access to healthcare products and services

approximately two years on average. In addition, 31 active

is a common goal within the industry, with the ultimate aim

substances have been released since October 2011, resulting

of improving the health of the Mexican population in order

in 340 new market authorizations of generic medicines

to propel Mexico to the forefront of the world stage as a

that relate to 71% of mortality causes in Mexico, and

more productive and economically prosperous country.

STRUCTURE OF THE MEXICAN HEALTHCARE SECTOR STRUCTURE OF THE MEXICAN HEALTHCARE SECTOR Sector Public Social Security

Ministry of Health

Private

Funding Govermment Individuals contribution

Employee’s Employer contribution

Workers contribution

Contribution of the Federal Govermment

Contribution of State Govermments

Health Seguro Popular Recovery fees

Purchasers ISSSTE

IMSS

PEMEX SEDENA MARINA Hospitals, clinics and physicians of these institutions Providers

Ministry of Health and SESA

IMSS Oportunidades

Hospital, clinics and physicians of these institutions

Hospital, clinics and physicians of these institutions

Users Workers of the formal sector

Source: PwC

8

Families of the workers

Retirees

Self - employed people, workers of the informal sector and unemployed people

Individuals

Employers

Private insurance companise

Private providers

Population with payment capacity


DR. MERCEDES JUAN LÓPEZ Minister of Health Having started her career as a surgeon specializing in rehabilitation medicine in Hospital Mocel, Dr. Mercedes Juan subsequently went on to become a Professor at the Interdisciplinary Center for Health Sciences of the Mexican National Railways. Subsequently, she began her political career and in 1988 she was appointed Undersecretary of Health Regulation and Development at the Ministry of Health, going on to become Secretary of the National Health Council of the Ministry of Health in 1994. She is the first woman to hold the title of Minister of Health. Dr. Juan has received several awards in recognition of her work, including the Benito Juárez medal awarded by the Mexican Society of Geography and Statistics and the Commissioner’s Special Citation from the FDA.

MIKEL ARRIOLA PEÑALOSA Commisioner of the Federal Commission for the Protection Against Sanitary Risk (COFEPRIS) Mikel Arriola holds a degree in Law from the University of Anahuac North, a Master’s degree in Public Policies and Public Administration from the London School of Economics and Policital Science (LSE), as well as a Master’s in Law from the University of Chicago. Arriola acted as Chief Compliance Officer of Financiera Rural and Deputy Director General of Banrural from 2003-2005. In 2007, he began his political career as Assessor at the Tresury, before going on to become General Director of Planning and Revenue at the Undersecretariat of Revenue and subsequently the Head of the Tax Legislation Unit at the same institution. On his arrival to COFEPRIS, Arriola enacted a sweeping reform of regulatory procedures, streamlining the approval process for pharmaceutical registrations and during his tenure; COFEPRIS has been named as a National Regulatory Authority of National Reference by PAHO and as a Functional Regulatory Agency for vaccines by the WHO.

DR. GABRIEL O’SHEA CUEVAS Federal Commisioner of the National Commission for Social Healthcare Protection (CNPSS) A graduate from the Medical Faculty of the University of Guadalajara, Dr. O’Shea specialized in Ophthalmology, and is certified by the Mexican Board of Ophthalmology. After working as a Professor, he became Assessor in the 55th and 56th Legislatures of the Federal Chamber of Deputies. Dr. O’Shea was subsequently appointed Director of the California Transplant Center in the State of Mexico, and in 2009 he was named Undersecretary of Health and General Director of the Mexican Institute of Health. In January this year, as Head of CNPSS, Dr. O’Shea implemented an initiative charging more than 1,400 managers with the responsibility for ensuring that the needs of the more than 57 million Seguro Popular affiliates are met.

JOSÉ ANTONIO GONZÁLEZ ANAYA Director General of the Mexican Institute of Social Security (IMSS) José Antonio González Anaya obtained a degree in Economy and Mechanic Engineering from the Massachusetts Institute of Technology (MIT), as well as a Master’s in Economy and a Doctorate in Economy from Harvard University in Massachusetts. González is a respected authority on economic issues, having had numerous books published including “Macroeconomic Reforms in Latin America: The Second Round.” In 1991, he held the position of Director of Economic Analysis at the Technical Secretariat of the Presidential Office. As well as working at the Ministry of Finance and Public Credit during the administrations of Vicente Fox and Felipe Calderón, he was a Senior Economist at the World Bank in the Bolivian, Paraguayan and Peruvian divisions. González also works as an academic at the University of Stanford in California.

9


| VIEW FROM THE TOP

A MODERN POLICY FRAMEWORD FOR A NEW ERA OF HEALTHCARE MIKEL ARRIOLA Federal Commissioner of COFEPRIS Q: What is the origin and function of COFEPRIS?

COFEPRIS represents 9.8% of the GDP, including the food

A: Historically Mexico did not have an autonomous body

industry, tobacco and alcoholic beverages, drugs, chemical

to execute policies relating to pharmaceuticals, so all

products, fertilizers and pesticides manufacturing, and

registrations were issued through the Ministry of Health.

medical, dental and ophthalmic disposable materials.

In 1984, constitutional reforms declared health a universal right in Mexico, although the tools to implement this

Q: What have been the key elements of your strategy

reform were not available until 2001 when Julio Frenk, the

since you were named Federal Commissioner?

Minister of Health at that time, made the changes to the

A: With so many registrations and renewals being requested

General Law of Health that created a financing entity for

after 2005, COFEPRIS faced a crisis by 2010, at which

public healthcare, known as Seguro Popular, along with the

point 8,000 marketing authorizations were unattended

regulatory agency COFEPRIS. The mission of COFEPRIS is

due to inefficient processes. This had a negative impact on

to protect the population from sanitary risks by means of

the market and meant that few products were available, at

several powers such as preventive measures, the issuance

high prices, to the point where COFEPRIS was not globally

of new regulations, combating informality, and the power

competitive. After being named Federal Commissioner

to act in the case of an emergency. The establishment

in 2011, the first strategic move made by my team was to

of COFEPRIS was the first step in creating a modern

expand access to medicines. The policy we implemented

policy framework for the regulation of pharmaceutical

was focused on opening up access to more alternatives

goods, and has driven significant increases in government

for medicines, vaccines, and medical devices. In 2010, 152

drug purchasing to achieve universal coverage. Drug

registrations were issued, and since 2011 we have issued

registrations have in reality been conducted in Mexico

more than 24,800, representing a market expansion of

since the 1920s; however, because manufacturers were not

around US$2.4 billion, as well as a 16,300% increase in the

required to renew their registrations, information on the

number registrations.

number of products available in the market was practically nonexistent. Only in 2005 did renewals become mandatory

We adopted two specific policies in order to empower

for all medicines, vaccines, and medical devices, which was

the consumer. Our first concerned generics and involved

a great step forward for the industry in terms of quality

unblocking 32 active substances related to 71% of mortality

and regulation. Today, the value of products regulated by

causes in Mexico that did not have generic versions despite their patents already being expired. Not surprisingly, these drugs had the highest prices in Latin America. We identified

OUT OF POCKET SPENDING (%) 60

the clinical applications related to those 32 substances, separated them by groups, and issued joint generics

53.8

53.0

52.1

50

51.1

49.6

authorization. The economic impact was positive, creating 48.0

45.5

44.8

40

competition among the generics that entered the market at the same time. By March 2015, 357 new generics made from these 32 active substances were on the market, representing savings of US$1.5 billion and an average price reduction of

30

61% for both public and private sectors. In fact, drug prices 20

prescribed for the three main causes of mortality in Mexico – cardiovascular diseases, diabetes, and cancer – decreased

10

91% on average. Furthermore, while generics represented 54% of the volume and 30% of the value of the total

Source: Ministry of Health

10

2012

2011

2010

2009

2008

2007

2006

2005

0

pharmaceutical market in 2010, these figures reached 84% and 52% of the total market in 2014, respectively.


The penetration and growth of generics in the market

our excellent scientific assets. We received the PAHO

comprises one of the best examples in the world on how

certification in 2012 to become the fifth reference

to improve access to medicines. Our other strategy is to

agency in Latin America. Sanitary registrations issued

launch new molecules on shorter timeframes; at one point

by COFEPRIS are currently recognized in seven Latin

we had the world’s slowest approval times. FDA and EMA

American countries: Ecuador, El Salvador, Colombia, Chile,

approval did not add value to our authorization process,

Costa Rica, Panama, and Belize. Exports have benefited

and the cost of this approval was also very high. As a

from other countries’ trust in Mexico. In the past, for every

result, we implemented an innovation-focused policy in

US$1 we exported we were importing US$7. Now the ratio

2012, and began to authorize applications from FDA and

is 1 to 5, with exports increasing 30% in the last two years.

the European Union within 60 working days. The number of new molecules registered increased from three in 2010

Q:

What

are

the

main

objectives

of

the

new

to 150 between 2012 and 2015. In addition, prices dropped

biopharmaceuticals regulation?

from MX$6,000 for a molecule for cardiovascular diseases

A: Since 2009, following reforms to the health legislation,

to MX$1,000, with per capita expenditures dropping from

biopharmaceuticals have been recognized under Mexico’s

MX$2,000 in 2010 to MX$700 in 2014-2015, on average.

legal and regulatory framework. Such products have strong growth potential since our per capita consumption

As a policy maker, my main task is to protect the consumers

is US$1 a year, compared to US$120 in developed

from

health

countries. New regulations provoked controversy, since

care products has dropped from 5% (of total household

health

risks.

Household

expenditure

on

some biosimilars registered as generics were bought by

expenditure) in 2006 to 2.5% today. Our measures have

the IMSS and ISSSTE. Safety was of huge concern due

been effective in reallocating resources, helping families to

to the lack of the necessary clinical trials. To balance

reduce their expenditure on medicines and use it for other

innovative biopharmaceuticals and biosimilars, we set

necessities. We have also managed to generate equilibria as

up strict requirements for such products. The regulations

a consequence of other policies of ours that have favored

issued in December clearly state that authorization of a

innovative manufacturers. We are now more competitive

drug depends entirely on clinical trials proving the safety

in terms of authorizing clinical trials and attracting these

and efficacy of that drug. Innovative products are the

to Mexico by means of two specific agendas. IMSS is both

reference for comparability tests on new biosimilars, while

the country’s biggest supplier of medicines and the biggest

established biosimilars have a timeframe in which they can

employer of doctors. Mexico’s National Institutes of Health

be characterized. Those who fail to comply will be phased

are highly specialized in many diseases and their research can

out. With the rules now widely available on how to launch

compete with developed countries. We have authorized both

biosimilar products, local manufacturers can comply with

IMSS and the National Institutes to pre-review and authorize

the market’s entry requirements more easily. The legal

clinical trials, reducing authorization from 3 months to 1

and regulatory pathway is now clearer here than in many

month. This promotes innovation in the country and presents

Asian, East European, and Latin American markets, so

an appealing message for investors. One key element in

we expect a lot of investment to come to Mexico. Our

bringing clinical trials to Mexico is the time regulatory

regulations are based on EMA standards, currently the

agencies spend on approving study protocols. Although

highest measure for biosimilars authorization. Finally,

60% of trials are conducted in the US – with most of the rest

active pharmacovigilance in the National Institutes of

taking place in Europe – we were also losing money to Costa

Health has already been implemented for these products.

Rica and Colombia. To make Mexico more competitive we needed to sort out backlogs in the authorization of clinical

Q: What can you tell us about COFEPRIS’ concerns of so-

trials. This industry invests US$80 billion annually, of which

called ‘miracle products’?

only US$300 million reaches Mexico.

A: We have a policy of zero tolerance for these products. A reform was issued in 2012 to regulate the advertising of

Q: How does the PAHO certification and recognition by

products that are not registered as medicines but are sold

other international bodies help Mexico?

based on treatment capabilities and curative promises. That

A: Such recognitions have an impact on the balance of

year, we phased out 60 products and 3,500 TV spots per

trade. Though Mexico is a manufacturing country, we

month. Then we obliged TV companies to ask for sanitary

have a trade deficit in pharmaceutical products because

registration before selling advertising spaces, enabling us to

we neither innovate nor export enough. Three years ago,

eliminate these products from television. Because we have

the international agenda was relegated, so COFEPRIS

official powers to attack the illegal market, our first target

did not have a recognized presence in the world despite

was “miracle” products, a non-regulated sector which poses

11


a risk to public health. As a non-regulated sector, more than

Q: What was COFEPRIS’ contribution to taxes on sugary

2.5 million units of miracle products were banned during

drinks and the ban on TV advertising promoting unhealthy

2011-2015, compared to 40,000 in 2010. Our task now is

food?

to ensure that all advertising of registered products is very

A: The tax was launched by the Ministry of Finance as

clear and does not provide misleading information.

part of the agenda to attack obesity. The three-point plan consists of prevention, medical attention, and regulation.

Q: The approval process for medical devices has changed

Our responsibility were the regulations implemented in

of late. How will this improve the sector in the short-term?

February 2014, which prohibited TV advertising during

A: A risk analysis we conducted in 2011 led us to deregulate a

programs with audiences predominantly consisting of

market of 14,000 registered medical devices. Up to that point,

children. As a result, we were able to reduce the amount of

the number of requirements for both simple and complex

spots of these products by 40%. Our new processed food

devices was the same, and this represented a huge obstacle

labelling policy has taken effect in July 2015, meaning that

for market entry. This policy’s first phase deregulated 1,669

companies have to be very clear on both their products’

products as medical devices, which represented 12% of the

total calories and the percentage of daily calories each

total market and saved the industry around MX$4 billion. Last

portion represents according to the source of nutrients.

December’s second phase deregulated 573 more devices,

The National Institutes of Health supported this initiative,

lowering prices, boosting access, and saving MX$1.4 billion. A

which is intended to work in an integral manner to fight

new policy was also issued, recognizing medical devices from

obesity.

Japan, the US, and Canada and authorizing them within 30 working days. Now, these foreign products represent 20% of

Q: What are your top priorities for 2015?

the total medical devices industry in Mexico. A fast turnaround

A: First, we must keep expanding the market, internally and

time is vital, since updated versions of medical devices are

externally, helping to tip the balance of trade. Renewing

often released within 6 or 8 months. Third parties are now pre-

our PAHO certification is another important priority ahead

authorized to register medical devices, decreasing approval

of our audit. Another target is the illegal market. Expanding

times from 30 months to 20 working days. To incentivize the

our robust formal market is our primary weapon, while

industry’s growth access must expand. The Mexican formula

informing consumers that prices are lower in the formal

to accelerate growth and improve access to medical devices

pharmacy stores than in the informal market is another.

has been quite straightforward. Growth stood at 1.8% during

Finally, COFEPRIS remains committed to protecting the

2008-2010 and increased to 20.3% in the 2010-14 period.

population from sanitary risks. As a result, we expect to

There is a clear correlation between efficient regulation and

deliver even better results both to consumers and the

industrial growth.

industry as a whole.

CHANGE IN APPROVAL TIMES SINCE PASSING OF INNOVATION ACT 400

360

350 300

300

290

270

250

220

200

203

180

180 150

150

120

120 90

100

60

50

Source: COFEPRIS

12

Mexico (after agreements)

Brazil

India

Argentina

UK

US

China

Australia

Spain

Singapore

Saudi Arabia

Canada

Mexico (before)

0


| REGULATION SPOTLIGHT KEY POLICIES

requirements for biotechnologicala, further amendments

Since 2010, COFEPRIS has used regulation as a tool for market

were required to smooth out regulatory processes. Legislation

transformation. The commission has an impressive reach,

has now brought regulations in line with best international

regulating MX$151 billion worth of pharmaceutical products

practice on pharmacovigilance, manufacturing, and labeling.

per year. The interventions into health regulation have not

A major opportunity exists for potential investors. Per capita

only made higher-quality medications more freely available

consumption of biodrugs stands at US$1 per year, while

to consumers, but have also revolutionized pharmaceutical

developed countries’ per capita spend is US$120.

production. FDI into Mexico has reached US$350.6 billion since 2000, and the commission has focused on smoothing

Outlook: Legislation has made a point of holding

the regulatory path to market for investors. With 390,000

biotechnological and biosimilar drugs to high international

people employed directly and indirectly in the industry, the

safety standards, while the dropping of barriers to market

removal of barriers to market entry will bring with it higher

entry means that the Mexican health sector would appear

employment. Mexican pharmaceutical companies view

to be bidding to become a global leader in this new field.

COFEPRIS approval as a springboard to FDA certification, while major players have identified Mexico as a regulatory

INNOVATION POLICY

benchmark for the Latin American market. A number of

Between 2011 and 2014, 133 new innovative medicines –

flagship policies stand out as the main achievements to date.

across 20 different therapeutic classes – were launched, targeting 73% of the main causes of death in Mexico. Tadalafil,

GENERICS POLICY

the heart medication, is an example of an innovative drug

COFEPRIS’ generics’ policy pivots on making quality drugs

which has flourished in Mexico. Prior to entry into the market,

accessible to the Mexican consumer, both in the public

domestic consumers had to pay MX$20,670 for the product,

and private sectors. By focusing on drugs which treat the

with customs clearance and importation spiking the price.

main mortality causes – cardiovascular diseases, diabetes,

After regulation, Tadalafil costs the consumer MX$8,100.

and cancer – the benefit passed on to Mexicans is clear.

Cancer drug Prolia and diabetes medicine Empagliflozina

Drugs intended to treat these illnesses now cost less

also saw price-drops of an average of 70% Another major

than a tenth of that prior to new regulation. According to

change has been the removal of the local plant requirement.

figures, treatments for diabetes, cancer, and cardiovascular

Until 2011, Mexican law required drug companies to have a

illnesses have dropped in price by a similar margin. Since

manufacturing plant on Mexican territory to enter the market.

October 2011, the commission has released 32 active

Since the repeal of this law, 387 pending registrations have

substances, for use in 357 new generic medications.

been cleared for entry.

The new drugs address 71% of mortality causes to the estimated 1 million Mexican patients that have used the

Outlook: Innovative drugs are expected to draw investment

drug. Meanwhile, competition between new products has

of US$100bn over the next five years, as barriers to entry

resulted in a 61% drop in prices to the buyer – and a US$1.5

are cleared and regulations become easier to navigate.

billion saving to the economy as a whole.

COFEPRIS also predicts a 100% increase in the workforce of innovative firms operating in Mexico.

Outlook: COFEPRIS is likely to push this further. As of 2014, generics accounted for 84% of market volume and 52% of

MEDICAL DEVICE POLICY

market value. Application processes for drugs with FDA

COFEPRIS’ 2011 risk assessment led to the deregulation

and EMA approval are now under 60 days. With three new

of 14,000 registered medical devices, lowering a major

molecules registered in 2010, and an average of 50 per

barrier for entry. 1,669 devices were cleared for the market

year registered between 2012 and 2015, the streamlining of

in December 2011, and a further 573 products released in

regulatory processes is likely to continue.

January 2015. The deregulation freed up a total of MX$1.4 billion, representing more than a sixth of the total medical

BIOTECHNOLOGICAL MEDICINES POLICY

devices market. New policies allow medical devices from

Biotechnological medicines have found themselves in a phase

Japan, the US, and Canada to enter within 30 working days.

of latency. While only 26 biotechnological and two biosimilar drugs have been approved for the market over the last six years,

Outlook: Better regulation is improving utilization of

35% of all of all applications for sanitary registration for new

medical devices amongst the public as well as increasing

molecules are for biotechnological drugs. This has to do with

access to new technologies. With significant related

the cautious pace of legislative reform for biotechnologicals.

reductions to both family and governmental medical

While legislation did clear up uncertainties around the

expenditures the market is set to grow.

13


| VIEW FROM THE TOP

HEALTHCARE IN THE CAPITAL: A CHALLENGE AND AN OPPORTUNITY DR. ARMANDO AHUED Secretary of Health of Mexico City Q: In your opinion, what would constitute the most

the principal pathology in the country, and a chronically

significant challenges currently faced by the Mexican

overlooked issue, is oral health. We are also integrating

healthcare system?

education about healthy and unhealthy foods, as well as

A: The changing face of the healthcare industry within Mexico

portion control. As part of this program, we have enforced

City presents complex issues requiring innovative strategies

guidelines to make schools cavities-free and we recently

and solutions, which constitute both a challenge and an

declared a school with 1,700 students free of cavities. The

interesting opportunity. Demographic and epidemiologic

promotion of healthy eating habits and oral hygiene at a

transitions already represent a significant burden for both the

young age is invaluable to foster a generation of healthy

public and private healthcare system in Mexico. Population

grownups and to prevent chronic problems caused by an

aging directly impacts healthcare systems as a direct result

overwhelmingly overweight and obese population.

of the rise of chronic and degenerative diseases such as diabetes, hypertension, cardiovascular and cerebrovascular

Q: In terms of the obesity crisis, what measures have been

diseases, cancer, and metabolic diseases. This generates

taken during your administration to tackle the growing strain

a greater need for specialists, resources, and technology,

placed on the healthcare system by chronic degenerative

exacerbating the strain on the Mexican healthcare budget

diseases?

and representing a significant challenge for the country due

A: Mexico currently has the highest level of childhood

to its focus on a reactive treatment model rather than on the

obesity and the second highest level of adult obesity, which

implementation of effective strategies for prevention. The

constitutes a sanitary emergency due to its correlation to

healthcare system must undergo several transformations

chronic and degenerative diseases. There is overwhelming

in order to address this shifting epidemiology. As a result,

evidence to suggest that seven of the ten main causes of

our strategy focuses on prevention, health promotion, early

death, including certain cancers, are associated with obesity.

detection, and effective adherence of patients to treatments.

As a result, addressing this problem would greatly alleviate

We have implemented a more proactive model aimed at

the strain on the healthcare system. Mexico City’s government

preventing chronic conditions and providing medical care

is employing several measures, including traffic light guides

in a timely way. In order for Mexican population to be able

on food packaging to indicate nutritional value and installing

to comply with guidelines for healthy balanced lifestyles,

water fountains in schools to lower soft drink consumption.

education is a priority.

Subsequently, a law was issued specifying that water is to be offered in restaurants for free. To promote physical activity

Q: What strategies have you implemented in order to

we are currently increasing the number of urban gyms in

address these aforementioned chronic healthcare issues?

public spaces from 600 to 1,000. We also promoted small

A: An important factor in addressing this crisis is

positive lifestyle changes with the installation of machines

acknowledging that the responsibility for healthcare not only

inside subway stations to dispense tickets to anyone who

lies with the authorities; any strategy must be implemented

completes 10 squats. Within the subway system, we have

at a grassroots level within the family. It is crucial to empower

another program called “Ola Blanca” to measure blood

the public with the necessary knowledge and capacity for

pressure. Finally, our program “Menos sal, más salud,” in

self-treatment by stimulating the modification of inherent

collaboration with the Mexican Association of Restaurants,

lifestyle habits. One of my main agendas as Mexico City’s

enforced the removal of salt from restaurant tables to combat

Secretary of Health has been the incorporation of obligatory

consumption levels, a major cause of hypertension.

healthcare education at schools. This way we are addressing

14

the issue in an integral and intrinsic way at a young age,

Q: The Mexican Genome Project found that unique genetics

before unhealthy habits can become ingrained. For example,

within the Mexican population create higher susceptibility

we have implemented a program called “SaludArte” aimed

to diabetes. Which implications does the disease have for

at demonstrating effective tooth brushing techniques since

the population?


A: Diabetes is the second highest contributory factor to

examination,

pharyngeal

exudate,

electrocardiogram,

mortality after cardiovascular diseases. Mexicans inherently

prostate-specific antigen test, mammography, Papanicolaou

carry some genes associated to type 2 diabetes, the onset

test, and ovarian ultrasound are provided at no cost. The

of which is associated with an unbalanced diet, high sugar

challenge remains on increasing access to create a universal

intake, and sedentary lifestyle. Treatment for consequences

healthcare system.

such as dialisis throughout the progression of the disease can cost up to MX$2,000 per session becoming a major burden

Q: One of your most successful programs is “El médico en

for both private and public healthcare. Raising awareness

tu casa.” What gaps was this designed to address and what

of the disease among patients is crucial for alleviating

results has the program generated?

risk factors during early stages through lifestyle changes

A: “El médico en tu casa” stemmed from an urgent need to

and adherence to treatment. Unfortunately, studies have

reduce neonatal and maternal mortality in the delegations

found that seven out of ten people neglect to make these

of Iztapalapa and Gustavo A. Madero. We began to map the

changes despite being provided with information regarding

demographic with a door-to-door initiative, and realized

potential complications. Concern rises only after the disease

that the health problem in Mexico extended beyond pre-

has progressed irreversibly, despite the fact that early

natal care. The program began with a staff of 3,000 medical

interventions bear lower costs and are more effective.

professionals and later extended to the 16 delegations of Mexico City. Since the program started in September 2014 we

Q: Mexico has low cancer screening rates - what efforts are

have visited 1,660,000 homes and have provided treatment

being made to create a more preventative mindset?

for 103,000 people in vulnerable conditions, 17,000 people

A: We have implemented sizable campaigns promoting

living with disabilities, 90,000 elderly people confined

prostate cancer detection as preemptory testing is not

to their homes, 900 bedridden patients, 140 terminal

carried out in 85% of men and 99% of people never undergo

patients receiving palliative care, and 90 people who have

a colonoscopy. Thus cancer is diagnosed at advanced

been abandoned. Of the 19,618 pregnant women we have

stages when it has already metastasized. Early cancer

treated so far, 6,700 had previously never received pre-natal

detection increases treatment options and the possibility of

checkups, even on the second or third trimester, largely due

curing it. As for breast and cervical cancer, 65% of women

to a lack of education about the importance of these visits.

fail to be tested on a regular basis in Mexico despite the

We also implemented the Law of Anticipated Will which

prevalence of units providing prostate-specific antigen tests,

allows terminal patients the option to die at home, provided

mammography studies, and ovarian ultrasounds for free. We

with palliative care and medical staff. Recently, the National

have 12 clinics conveniently situated at subway stations and

Polytechnic Institute (IPN) announced that 3,600 of its

two in the Supply Center in Mexico City that carry out daily

physicians will participate in this program. The government

tests, but clearly there are more needs to be done to combat

plans to audit every home in Mexico City, so even those with

poor detection rates.

social security are not being overlooked. I am extremely optimistic this initiative will provide medical support to the

Q: What strategies have you implemented to increase

most vulnerable members of society.

access to healthcare services within Mexico City? A: In Mexico City we have two complementary healthcare

Q: In terms of your legacy, how would you characterize your

systems; the Law of Gratuity covers 90% of the public and

mindset towards the Mexican healthcare sector?

Seguro Popular 80%. Seguro Popular covers costs accrued

A: While all issues related to health are multi-faceted,

by catastrophic diseases with the national institutes of health

complex, and in constant flux, efforts to address them should

and the hospitals of the Ministry of Health, while Gratuity

be consistent and comprehensive. We are considering the

offers primary and secondary level care in clinics and in the

possibility of opening two new general hospitals, a clinic for

32 secondary public hospitals in Mexico City. The Law of

HIV/AIDS, a geriatric clinic, and remodeling ten health centers.

Gratuity states that those who live in Mexico City with no

We are committed to continue working to change the public

access to social security are automatically granted access

mindset to incorporate healthy habits. Provided the public

to free medical consultations, medication, laboratory tests,

begin to lead a healthy, balanced, responsible lifestyle, the

medical imaging tests, hospitalization, and surgeries as well

pressure on the healthcare system can be alleviated greatly.

as to all health promotion, prevention, and early detection

Our proactive healthcare model is setting the foundations

programs. In the medical units at subway stations checkups

for future administrations to focus on prevention and health

are performed, complemented by laboratory and medical

promotion and we have been pioneers in issuing laws designed

imaging tests to detect the 66 most prevalent diseases in

to protect vulnerable members of society and guaranteeing

Mexico. Hematic biometry, blood chemistry, general urine

more comprehensive access to healthcare services.

15


| VIEW FROM THE TOP

A UNIFIED FORCE FOR INDUSTRY GROWTH RAFAEL GUAL Director General of the National Chamber of the Pharmaceutical Industry (CANIFARMA)

Q: As Director General of CANIFARMA what is your

evidence that pharmaceutical companies chose to belong to

overview of the pharmaceutical industry?

CANIFARMA. Fifteen years ago every company that operated

A: The pharmaceutical industry has greatly evolved in

in Mexico had to subscribe to their umbrella organization so

the last five years. In the past four years we designed a

belonging to CANIFARMA was mandatory. The legislation

development program and introduced it to the transitioning

has been modified and nowadays pharmaceutical companies

government in 2012. We have also made a point of the

can choose whether to stay or leave us. They chose to remain

potential the pharmaceutical industry has to become one of

and we have about 200 members organized in sections

the pillars of the Mexican economy. In 2013 both the Minister

such as medical devices, pharmaceutical companies, and

of Health and the Vice-minister of Economy on the new

veterinarian companies. Thus, we are neutral mediators

government acknowledged the pharmaceutical industry

between pharmaceutical companies. We take the same

as a strategic area for the health sector and a priority for

stance on the competition between generics and innovative

the Mexican economy, which in turn created a number of

medication and that between innovative biotechnologicals

opportunities to foster the growth of the pharmaceutical

and biosimilars. In every case we promote a fair and neutral

industry, and its involvement in development programs.

environment for the negotiations.

Q: What are the pillars for the advancement of

Q: What is your perspective on the cooperation between

CANIFARMA?

pharmaceutical companies and the public health sector?

A: There are three pillars for advancement. The first is to

A: Pharmaceutical companies are enthusiastic to cooperate

focus on industrial development in order to increase the

with the public sector, especially to perform clinical trials.

participation of the pharmaceutical sector in the chemical

To foster this cooperation the most important factor

gross domestic product from 17 to 20%, for which we

would be to reduce the time required by the public sector

are working alongside the government. The second is to

to authorize clinical-trial protocols, which would in turn

increase clinical research in Mexico. We are negotiating

encourage companies to increase their involvement with

agreements towards this objective with IMSS and several

the IMSS. There is progress in this regard as COFEPRIS

National Institutes of Health, such as nutrition and

has already improved their regulatory processes, but there

oncology, as our country can become the most important

are several obstacles, mainly the complicated procedures

center for clinical trials in Latin America with the support

of approval of new drugs in the formularies of IMSS and

of these institutions. The main obstacle is the long time

ISSSTE, who represent the largest share of the sector.

required to move forward the legislation for clinical trials.

CANIFARMA’s main objective is to facilitate and optimize

The third pillar is to improve the regulatory framework, for

the time for the approval of clinical trials in Mexico.

which we are working alongside COFEPRIS, who acquired recognition as a national reference regulatory agency from

Q: What measures should be taken in order to reduce the

the Pan American Health Organization (PAHO) in 2012.

time required for new medicines to come to the market?

This is a huge asset for the pharmaceutical industry since

A:

it opens new markets in Latin America.

be helpful and we hope that these institutes will work

Standardizing

these

different

procedures

would

together to this end. On the other hand, the industry has to

16

Q: What is CANIFARMA’s role in the pharmaceutical

create new processes to introduce innovative medications

industry?

to these institutions. A joint venture between both parties

A: CANIFARMA is unique in Latin America. Most countries

would be convenient so as to share the risk of introducing

have only two organizations representing each side:

new medications, by sharing also the cost of treatment

innovative and generics. Mexico is the only country to have

against its effectiveness; this is, if the drugs provided by

an umbrella organization like CANIFARMA which brings them

the industry improve the result of the treatment, the cost

both together and can mediate between them. We have

would be paid by the public sector. If on the contrary, the


treatment is ineffective the pharmaceutical companies

established mechanisms to facilitate the access to these

would cover the costs of the treatment.

funds for smaller companies by promoting meetings and providing mediation between them and financial

Q: Some companies might believe that Mexico does not

institutions. We started this process in June 2013 with

have the proper facilities for manufacturing medications.

support from the government and have now a number of

In your opinion what does Mexico need to become a

success stories with national and international companies.

manufacturing hub? A: I think that Mexico is already a manufacturing hub. Some

Q: Is pharmaceutical innovation too expensive for national

local companies may not be satisfied with the regulatory

pharmaceutical companies?

framework and the tax incentives, but many small foreign

A: It may be expensive but there is funding and work with

companies come to Mexico and grow in the Mexican market.

several institutions that carry out innovative research,

Big pharma may have some problems to maintain their

through mechanisms such as the CANIFARMA R&D prize

facilities in Mexico because their global policies must be

for universities, or the relationship of research institutes

adapted to Mexico. However, they recognize that our country

and scientists with different companies. The problem is

has very strong advantages, such as the size of the population,

that institutes and universities develop many interesting

a strong local market, and a privileged geographical

molecules that never reach the market. CANIFARMA

situation. Besides, Mexico has a strong intellectual property

is working to develop the linkage between research

framework, and the new PAHO recognition is also a warranty

institutions

for the investment of international companies.

problem is the dependence of the public health sector on

and

pharmaceutical

industries.

Another

generic medications. IMSS and ISSSTE have the final say Q: Are imports and exports balanced within the country?

to determine the cost of medications. The advantage of

A: The current market is very unbalanced for Mexico. We

generics is that they are safe and thus can be provided to

have to import many active pharmaceutical ingredients and

a large number of patients at a more affordable cost. The

there are little exports to Latin America. The exports market

public health sector, with its limited budget, is unwilling to

is growing with the PAHO recognition but there is still a lot

fund innovation, even if it would be advantageous in the

of work to be done. We believe that the market for active

long term. This problem however, is not unique to Mexico, it

principles will be balanced in three or four years and our

is quite common of public health sectors all over the world.

sector will not be dependent on imports from other countries. Q: What is the public health sector’s main priority? Q: Are there any opportunities for innovation in Mexico?

A: Right now, the public health sector is mainly interested

Who should fund them?

in treating the main diseases that affect the Mexican

A: Mexico has several opportunities for innovation on

population, such as diabetes and cardiovascular diseases.

clinical research. President Enrique Peña Nieto has

Since a large population of patients requires treatments

proposed to increase the investment in R&D to 1% of the

for these diseases, there is not enough budget to treat

GDP by 2018 but this target is unlikely to be achieved.

other illnesses that affect smaller numbers of patients.

We believe that investments on R&D should come from

Prevention programs to reduce this type of ailments are

pharmaceutical companies in joint ventures with the

being implemented, but CANIFARMA is not involved in this

government. The pharmaceutical industry invests about

process as this is a public health decision. These programs

3.7% of their sales in R&D in Mexico, a very different figure

aim at reducing the cost of treatment by controlling the

than that from the government.

progress of the disease.

Q: Companies that are just beginning their operations

Q: There are predictions that in 2020 Mexico will become

in Mexico often claim that it is very difficult to acquire

a manufacture center in Latin America. How close are we

financial support. Should CANIFARMA become involved?

from that?

A: When companies are just starting they may find

A: It’s a work in progress. We have to accelerate the

difficulties to acquire funding, but this is slowly changing.

growth of the pharmaceutical industry in order to achieve

Our recent recognition as a priority sector for the Mexican

this goal. Our objectives are to increase governmental

economy is opening doors. Right now we receive support

support for the development of innovative medicines,

from several institutions such as Nacional Financiera and

to improve negotiations with the companies that are

the National Institute for Entrepreneurs (INADEM). Also

affiliated to CANIFARMA, and to promote their growth.

Bancomext and ProMéxico provide financial support

Our final objective is to increase the number of members

for exports and CONACYT funds research. We have

in the chamber to 250, in the different sections.

17


| EXPERT OPINION

HEALTHCARE 2020 MEGA TRENDS

electronic medical records (EMRs). Analytical tools take

Extract from Deloitte’s GOV2020 - The dominant health

into account patients’ genetic profiles to suggest the best

care trend in 2020 is, quite simply, pervasiveness. Mobile

treatment options and explore alternate treatments based

health apps, telemedicine, remote monitoring, and ingestible

on the experiences of others with similar symptoms and

sensors generate rich data streams, allowing doctors and

genetic profiles. Year 2020 sees the creation of warehouses

patients themselves to track every heartbeat, sneeze,

of health data that use big-data analytics to identify patterns

or symptom in real time. Bioinformatics and analytics

and inform public health decisions and research.

allow for personalized risk assessments and tailor-made medicine. Breakthroughs in robotics, 3D printing, and stem-

Participatory medicine

cell research make surgical procedures safer and improve

Patients use their own health data to make better

outcomes. Health care systems shift their focus to wellness

decisions. Patient-centered information networks, such

and prevention to compete against insurgent competitors.

as Crohnology for Crohn’s disease, help people better manage their health, share best practices with fellow

PATIENT-POWERED HEALTH CARE

patients, and lower medical costs by tap-ping into the

“Tailor-made” medicine

knowledge of the crowd.

The use of bioinformatics in health care grows exponentially. Based on human genome sequencing and body composition,

NEXT-GENERATION CARE

custom medicines, and treatments are developed and

Holography-assisted surgery

prescribed to patients. This helps treat dreaded illnesses

Specialized surgeons perform holography-assisted surgery

such as cancer and genetic disorders—where failure rates

to treat patients remotely and instruct other physicians

of medicines are historically high. Government closely

on operating procedures. Holography makes surgery less

oversees research, testing, and therapeutics; regulates

invasive and potentially offers better outcomes for patients,

accuracy and affordability; and plays a centralized role in

while also freeing up surgeon time. Philips and RealView

determining best practices for treatment plans.

Imaging have developed live 3D visualizations that can be touched and marked up to help doctors during surgeries.

The mHealth revolution Mobile technology proves to be a game-changer for

3D printing in health care

health care. The ubiquity of mobile phones and growing

3D printing technology revolutionizes surgical practices,

health needs make “mHealth” an afford-able and easily

giving practitioners access to identical replicas of certain

accessible alternative to traditional health care. Advanced

body structures—and eventually organs. It reduces surgical

mHealth applications include telemedicine, sophisticated

errors and improves rehabilitation in post-op. Joint

diagnostics

into

replacement surgeries are cheaper and use customized

smartphones, personalized services, and self-monitoring.

prints of patient’s joints. Medical education uses this

Governments address security and privacy risks arising

technology to create cheaper prototypes for teaching,

from the growth of mHealth.

avoiding ethical issues associated with using cadavers.

THE DATA REVOLUTION

Breakthroughs in stem cell research

Social media analytics in health care

Developments in stem cell research lead to the production

Anonymized data from social networks are used for

of synthetic organs and smart drugs to improve physical

biomedical research, personalized medicines, clinical trials,

and mental function. Breakthroughs such as induced

and the construction of predictive models. Advances in

pluripotent stem (iPS) cells short-circuit the long debate

health-focused, natural-language data processing allow

over the use of human embryos in research and speed up

analysts to use big data to identify the decisions patients

stem cell therapies to cure human disease. Government

make and, more importantly, why they make them.

incentivizes research and development and introduces

Government uses social media analytics to gain insights into

policy measures to navigate ethical issues hindering

patients’ consumption patterns and health requirements.

widespread market adoption of this tool.

through

attachments

plugged

Health care analytics is a $21 billion industry in 2020. Remote monitoring

18

Evidence-based care

Sensor-enabled remote monitoring devices transmit vital

Doctors use high-end analytics to diagnose and treat patient

patient biometrics to physicians and other caregivers in real

conditions by mining massive clinical information from

time. 2020 sees the use of ingestible “smart pills” with sensors


to wirelessly relay information on health indicators within the

Outcome-based payment

body to a smartphone. Doctors can track health indicators

2020 sees the growth of value-based care models that link

more closely and receive precise information about which

the price of care to the value of the performance or health

medications their patients actually took, and when.

outcome, holding medical practitioners accountable for the care they provide. The model is driven by performance

Health care robotics

metrics such as hospital readmissions or patient ratings,

Robots sterilize surgical tools without human intervention,

and by linking doctor payments to patients’ health.

reducing the incidence of infection and freeing up hospital staff time. Robotic systems dispense drugs in pharmacies

Rise of private health insurance exchanges

with zero errors while automated kiosks allow patients

Private players form a significant part of health insurance

to enter medical symptoms and receive customized

exchanges in the United States and some other countries.

recommendations

New exchange products supported by technology open new

and

information.

Automation

dramatically reduces errors and helps improve outcomes.

avenues for these players, offering customers more options.

The global medical robotic systems market reaches $13.6

Private exchanges match public ones in terms of volume and

billion in 2018.

spread insurance products at competitive prices.

HEALTH CARE SYSTEMS

HEALTH CARE IN DEVELOPING NATIONS

An expanded definition of health

“Nutrition transition” and disease paradox

Health care systems evolve from “sick care” to wellness.

Globalization, rising incomes, and a shift to sedentary

Nutrition, behavioral, environmental, and social networks

work spur the growth of lifestyle diseases in developing

act as vital health foundations. Health care is defined not

countries, including obesity, certain types of cancer,

by care facilities but by the status of consumers’ health.

diabetes, strokes, and heart attacks. As global fast-food

2020 sees the convergence of allopathic and alternative

chains expand and cheap, calorie-rich foods become

medicine,

widely available, countries undergo a “nutrition transition,”

and

management.

of

physical

Government

and

behavioral

promotes

medical care

changes in health, diet, and exercise that accompany

through incentives, requirements, and payment models,

wellness

economic progress. This engenders a shift from curing

particularly in countries where it is the primary payer.

disease to controlling and managing chronic conditions. Globally, over 1.5 billion adults are overweight; 500 million

Integrated care

of them are obese.

Accountable care organizations (ACOs), patient-centered medical

homes

(PCMHs),

outcome-based

payment

Growth of telemedicine

models, providers, physicians, and payers join together

As

to provide patients with bundled services, providing

nations improves, telemedicine extends health care—and

care at lower cost. Hospital-physician alignment allows

particularly access to specialist care—to more citizens. Local

prioritized

treatment

for

patients

requiring

the

communication

infrastructure

in

developing

urgent

clinics and practitioners can consult remote specialists via

attention. Electronic health records and e-prescriptions

video-conferencing, mHealth applications, and remote

improve accountability and transparency. Government

diagnostic tools. Chinese and Indian companies continue

encourages integrated care to systematically raise health

to invest heavily in video-related health technology in

care standards.

parts of Africa. Existing mobile network operators may subsidize telemedicine programs.

Communities as health care providers Aging populations and a growing disease burden raise the

Focus on preventive health care

demand for skilled health care professionals, potentially

Long-term prevention and management is achieved

creating a shortage across the globe. As a result, health

through

care systems increasingly rely on community outreach,

encouraging healthy habits. Public-private partnerships

peer-support initiatives, and partnering with patients

deliver vital health information through mobile phones to

and families to supplement care. In developing nations,

mothers in low- and middle-income countries in Africa and

community health care workers with little training provide

Asia. Messages are targeted to each stage of a woman’s

education, support treatment, use diagnostic devices, and

pregnancy so that the information reflects what she is

deliver medicines, allowing specialists to handle more

experiencing, establishing an emotional connection and

complex tasks.

encouraging healthy behavioral changes.

education

and

awareness

campaigns

and

19


| VIEW FROM THE TOP

SUSTAINABLY REDUCING POVERTY THROUGH PUBLIC HEALTH INVESTMENT MARÍA EUGENIA BONILLA-CHACÍN Senior Economist for Health of the World Bank Q: The World Bank’s mission is to eradicate poverty. Few

CONAPO. Challenges remain, however, and the aging

would argue with the sentiment that health is wealth -

of the population and the burden of NCDs, such as

what role does health promotion play in reaching your

diabetes, cardiovascular diseases, and cancers, is quickly

objectives?

intensifying. Disability-adjusted life years lost (DALYs)

A: Increased income growth improves health outcomes,

are a measure of overall disease burden, referring to the

and improvements in health have a positive impact on

life expectancy years lost due to ill-health, disability, or

wealth. Both are required for the sustainable reduction of

early death. According to our research in 2013 with the

poverty. Investments in public health, childhood nutrition

Institute for Health Metrics and Evaluation (IHME), the

programs,

have

three leading causes of DALYs are diabetes, ischemic heart

important positive impacts on cognitive and non-cognitive

disease, and chronic kidney disease. Thanks to the creation

skills. The knock-on effects include improved learning

of Seguro Popular, the country has also made significant

capacities, increased school completion rates, better labor

development in access to health services and in financial

market outcomes, and greater productivity. Moreover, the

protection

latter two increase individual incomes, society’s incomes,

Regardless, the country faces important challenges to

and adult health outcomes.

ensure better health outcomes and financial protection

and

early

childhood

development

against

catastrophic

health

expenditure.

in case of ill health. Large inequalities in outcomes and Q: What are the highlights of the Country Partnership

healthcare resources exist across federal entities and the

Strategy for Mexico?

health system as a whole remains fragmented, causing

A: The Mexico Country Partnership Strategy (CPS) covers

inefficiencies in the use of resources. Internal organization

the fiscal years from 2014 to 2019 and is aligned with

is subject to the same inefficiency.

the goals of Mexico’s National Development Plan (NDP) for 2013-2018. It suppports the Mexican government’s

Q: What specific strategies should Mexico implement to

development agenda for increased productivity and

eradicate poverty and promote health?

inclusive and sustainable growth. The CPS fosters the

A: Mexico already has experience with programs aimed

corresponding goals of ending extreme poverty and

at eradicating poverty, particularly through Prospera, the

promoting sustainable, shared prosperity. To promote

renowned conditional cash transfer program, where cash

an integrated social protection system, the CPS not only

transfers provided to poor families are contingent upon

fosters integration of the health sector, but the plan

children going to school and receiving preventive health

extends to improving the functioning of the health system,

care services. In addition, Seguro Popular was created to

especially primary care, as concerns the shift from acute

improve health outcomes and ensure financial protection

illness response to the prevention and control of chronic

against the costs of illness among those with no social

conditions. The latter tend to be non-communicable

security coverage, who are more likely to be poor. This

diseases (NCDs), such as diabetes and heart disease,

program has been successful in improving health insurance

which relate in particular to obesity.

coverage, health care utilization, and financial protection among its beneficiaries. However, there are still significant

20

Q: How would you summarize the current health situation

gaps in improving effective coverage of services by

in Mexico, and what are the main challenges to ensuring

enhancing the quality and thus the effectiveness of the

the right quality of care for all its citizens?

services provided to improve health outcomes among the

A: Mexico has achieved important gains in health outcomes

poor. In addition, there is a need to generate fiscal space to

over the last decades, with reductions in maternal and

be able to progressively increase the package of services

child mortality, and the control of communicable diseases.

covered by this program, particularly those covered by

Between 1960 and 2012, average life expectancy in

the Fund for Protection against Catastrophic Health

Mexico increased by 17 years, according to data from

Expenditure.


Q: Mexico’s epidemiological profile has switched from

Q: Mexico’s obesity crisis is causing a spike in chronic

infectious to chronic degenerative diseases. What is the

diseases. What can be done to improve nutrition

World Bank’s strategy to tackle this problem?

education amongst poor communities?

A: Our knowledge base and financial services, as well

A: Mexico’s obesity crisis is playing a major role in the

as our ability to bring various stakeholders together,

rise of chronic diseases and many developing countries

mean that the World Bank can support health systems

are facing this issue. There is no magic pill to prevent and

in preventing and controlling NCDs. As a multisector

control obesity. Nevertheless, a number of promising

institution, the World Bank can support countries in

policies have proven to be effective in improving diets

the design and implementation of population-based

and promoting physical activities with some directly

interventions. These strategies focus on NCD-related

affecting Body Mass Index. The Mexican government

risk factors such as unhealthy diets, physical inactivity,

has implemented many promising policies aimed at

tobacco use, and alcohol abuse. The World Bank also

halting the increasing prevalence of obesity in the

supports several countries around the world to strengthen

country, including a comprehensive national strategy for

health surveillance systems which monitor NCDs and

the prevention and control of overweight, obesity, and

their risk factors. Finally, the World Bank supports several

diabetes.

countries in reforming health care networks to ensure early detection and control of these conditions. Many health

This strategy has three pillars. The public health aspect

systems in the developing world were designed to respond

includes surveillance, health promotion, education, and

to acute episodes of illness and to provide maternal and

prevention. The other batch of policies seeks to improve

child care, but not to be proactive in ensuring the health

access to services for the prevention and control of NCDs.

of the population under their responsibility, a model that

Finally, cultural change requires regulation and fiscal

is unsuited to early detection of chronic conditions, clinical

policy, including new food-labeling regulations, controls on

prevention, or to coordinated care across health providers.

marketing foods to children, and taxing sugar-sweetened

In this context, the World Bank Group supports several

beverages and high-calorie foods of low nutritional value.

countries in changing the care model to one which adheres

The World Bank Group is prepared to support these and

to these conditions, as well as supporting chronic patients

any other activities aimed at helping to halt the increase in

in their self-treatment.

obesity in Mexico.

www.codigof.mx

21


| VIEW FROM THE TOP

BREAKING DOWN MARKET COMPLEXITIES, OPTIMIZING THE ROAD TO GROWTH FRANCISCO XAVIER VALDEZ General Manager, Mexico & Central America, IMS Health Q: How has IMS Health’s role as an advisor to the health

portfolios. While COFEPRIS has considerably improved

industry been evolving?

the speed of regulatory processes in medicine registration,

A: IMS Health has several platforms globally, designed to

there are still some slow stages. Adding new medications

address our client needs in terms of customer relations and

to the portfolio of governmental institutions is a slow

marketing. We offer popular consulting services for portfolio

process since, to be approved, a drug has to be accepted

segmentation, salesforce effectiveness, market access, and

by the General Health Council and has to be integrated

healthcare economics. The services we have traditionally

into IMSS’ National Formulary. Analyzing all these steps,

provided are still in high demand, but the face of the market

IMS Health has determined that incorporating medicines

has changed considerably in the last few years. We want IMS

into the public sector generally takes about 4.2 years.

Health to become more technology oriented, so we provide specific software for monitoring campaigns and we have

Q: What are the recommendations that IMS Health is

new social media services to help our clients track their social

making in terms of the streamlining of these processes?

networks. We are also branching out in order to provide more

A: Some of these approval procedures are repetitive and

technology-oriented services, and now have a consulting

unnecessary. If a drug is available in another country and is

group specialized in data warehousing. IMS Health aims to

already approved in Mexico by COFEPRIS, it should be ready

help clients build reports and manage scorecards, which

to be incorporated into the public health sector. If COFEPRIS

will facilitate managers with decision-making processes. We

has decided that a drug complies with all regulations, it

decided to implement these services after observing that our

should not be necessary to repeat the approval process with

clients are facing a more complex environment and need to

a second organization. However, there are always budgetary

make well-informed decisions. Many consulting companies

considerations for each individual institution. COFEPRIS is

provide a large amount of information but very few of

making new products available but some institutions are

them actually process this information to provide insights

reluctant to introduce them to the public, as they prefer to

to clients. Our objective is to create strong tools to provide

save money by buying generics and biosimilars. In my opinion,

these insights, to become a data-based company, and have

the money saved by introducing generics should be used

the right technology to support our services.

to purchase innovative medicines, but in reality this is not always a possibility. The government must make important

Q:

What

have

been

the

most

recent

dynamics

decisions between improving its services and increasing

characterizing the health sector in Mexico?

coverage to more patients. It is not easy to determine the

A: The market in Mexico is very complex, and we have

most appropriate way to utilize this money, as IMSS also has

observed that the retail market is not growing as fast as

to tackle other economic challenges such as pensions.

expected. Last year the market for medications grew just

22

0.4% in terms of value and decreased in terms of units. The

Q: What is the market potential for biosimilars in Mexico?

main problem is the current competition between generics,

A: In comparison to the US or Europe, Mexico has

branded generics, and branded medications. There is also

more availability for biosimilars. This is a very positive

competition between the different distribution channels,

development for manufacturers, as they are creating new

with independent pharmacies competing with chain

and innovative ways to make biosimilars. The production

pharmacies and supermarkets. Conversely, the public

of biosimilars will also allow these companies to grow

health sector has grown 10.8% in terms of value. There

by acquiring the necessary technology. The increased

are interesting opportunities for growth in the public

popularity of biosimilars is beneficial to institutions, as

sector with the inclusion of new chemical entities as well

they now have more available products at a reduced cost.

as new biological products, but the public sector is slow

Increased competition also means it is good for the market.

in acquiring these products and not every governmental

The only problem manufacturers of biosimilars are facing

institution is including these new pharmaceuticals in their

is the recent legislation change. Some biosimilars were


erroneously labeled as generics and these products must

by buying drugs for several institutions, including ISSSTE.

now comply with additional tests in order be properly

Making centralized decisions is more strategic for public

reclassified. Mexican biosimilars are subject to trials in order

health institutions, as it places them in a better position

to preserve their license and continue to be commercially

to negotiate prices and conditions with sellers. In the

available. While this presents a challenge, Mexico has

past, prices for the same medications varied depending

several compliant companies that will easily be able to meet

on which public institution acquired them, but now the

the requirements of the new regulatory framework.

pricing is homogenized. The only problem to overcome is determining which institution will make the primary

Q: In which direction is the pharmacy market developing

decisions concerning the medication and service needs

in Mexico?

of each institution as the services provided and treatment

A: IMS Health has seen a large growth in Mexican pharmacy

guidelines can vary greatly between institutions.

chains while their competition has slowly declined. Last year, we saw a decrease in sales of drugs at supermarkets and,

Q: Why should investment in the development of the

while sales for independent pharmacies have increased,

health industry be a priority for the government?

competition driven by the large portfolio held by larger

A: Health directly impacts productivity, so investment should

pharmacies have forced many independent sellers to close.

be a priority for the government. The government may not be

Equally, patients prefer chains, as they usually go to the

investing enough to satisfy the health needs of the Mexican

closest pharmacy available, thus chains benefit from their

population but it is currently facing budget constraints in

economies of scale. Chains also have loyalty programs that

every area, not just healthcare, so the authorities may not

reward habitual purchases, something that is only possible

be able to address all current needs. The healthcare budget

if the company is large enough to negotiate with suppliers.

was recently reduced by US$663 million as a direct result of the decrease in oil prices. Now, with analysts predicting

Q: What is your opinion on the increase of physicians at

that oil barrel prices will not rise above US$50-60 in 2016,

the point of sale in Mexico?

the government is taking preventive measures to mitigate

A: There are around 15,000 physicians in pharmacies, which

the impact on the economy and adjusting the budget to

is beneficial for the patient as it provides accessibility, and

prepare for next year’s predicted losses.

is also convenient for the pharmacy chains as it enables them to capture more sales. There are not enough doctors

Q: What priorities are top of the list for IMS Health in 2015?

to meet patient needs, so doctors within pharmacies can

A: We want to provide more services and technology tools

help to alleviate the pressure on primary care physicians,

for our clients so they can focus on the market rather than

subsequently benefitting the saturated public health sector

wasting their time on market analysis and cross-referencing

by saving money. Some people may believe there is a

data. We have several new services for our clients and, as

conflict of interest, as physicians at the point of sale would

a result of our recent acquisition of Cegedim, this year we

be motivated to sell products from the pharmacy where they

are planning to launch a prescription business, specializing

work. We do not believe this is a problem, as doctors are not

in customer services management solutions and physician

obligated to prescribe a specific brand and pharmacies must

information. I believe we will have a positive year financially

ultimately respect the brand prescribed by the physician.

and will be providing more services and products.

Q: There is a proposed reform to the General Law of Health that plans to integrate IMSS, ISSSTE, and Seguro Popular. What would be the benefits of this integration? A: The subject of integration is a complex topic. The idea of integrating these institutions was created during the government of President Vicente Fox, but implementation has been difficult as these institutions are very different in terms of services, capacity, cost, platforms, types of hospitals, and logistics. Homogenizing all these services is difficult as there is no consensus on how to provide them or how to charge for them. However, there is some consensus in terms of acquisitions, and drug purchases are being consolidated by the main public institutions. As the leading institution, IMSS is setting purchasing trends

23


| VIEW FROM THE TOP

PRIVATE SECTOR PRINCIPLES, PUBLIC SERVICE MOTIVATIONS JOSÉ CAMPILLO GARCÍA Executive President of FUNSALUD Q: What are FUNDALUD’s greatest strengths?

Q: Do you foresee a convergence between ISsSTE, IMSS,

A: FUNSALUD was founded 30 years ago as a private

and Seguro Popular?

organization funded by Mexican businessmen. The 100 initial

A: The very fragmentation of all three institutions makes

funders worked as a think-tank to connect private-sector ideas

the current model unsustainable in the long run. So

with public policy in health. As a think-tank we are ranked at

convergence is inevitable, but we don’t know when it will

number 12 in the world and our goal is to become the benchmark

happen. First there must be collaboration and coordination

for private interactions with the public sector. One of our

across hospitals and facilities regardless of the institution

strongest points is our associates from the pharmaceutical

they belong to. Consolidated purchasing, referencing, and

industry, who keep us abreast of new innovations. Data

counter-referencing of patients are all basic and necessary.

on disease and technological trends helps us formulate

FUNSALUD first proposed universal health care between

public policy proposals, rather than simply promoting new

2011 and 2012, but this as a process that will take from 20

developments. Our proposals are always independent and

to 30 years as the system must respond to long-standing

neutral, since we are not a PR company. FUNSALUD aims to

problems, such as inefficiencies in expenditures and increased

produce policy documents to influence the public sector with

costs due to duplicated services. In this situation the one

scientific evidence. Ours is a neutral arena aimed at building

who suffers most is the patient, and so segments of the

consensus so that we can reach conclusions beyond political

population already affiliated to public healthcare institutions

considerations or media presence. We eliminate conflicts of

are increasingly using private services. Recently, we have seen

interests between industry and the public authorities, since

the appearance of health services in pharmacies. According

after receiving funding from the private sector we leave the

to our research, from 50,000 to 60,000 doctors now provide

name of the company and the commercial brands aside.

consultations and issue prescriptions at the point of sale.

Therefore, the monetary contributions become neutral capital

Generally their professional profile is the same of those hired

both for the Government and FUNSALUD.

in the public sector and this service has the advantages of being close, efficient, and readily available. In our opinion, this

Q: What are the most concerning things about health

form of privatization is not necessarily appropriate or helpful.

problems in the Mexican population?

These doctors do not provide a deep analysis and instead of

A: Mexico’s population and society are changing rapidly.

clinical records, they provide brief commentaries. Moreover,

Our population is growing older and faces lower rates of

because the phenomenon grew spontaneously, there are a

infectious diseases and higher rates of chronic ones. Since

variety of regulatory gaps to overcome. COFEPRIS has tried

the 1960s, our society has transitioned from a rural to a

to regulate doctors at points of sale, but they do not have the

mostly urban makeup, with 72% of Mexicans living in cities.

capacity to monitor every one of them.

This has changed the way disease impacts society, with

24

pollution, urban criminality, and poverty influencing the

Q: To what extent are Mexico’s unique health problems a

health of Mexico’s population. The rise of diabetes depends

result of genetics and of lifestyle?

partly on this population shift, the changes it entails for

A:

nutrition habits, and other environmental factors. About 10

predisposition to certain illnesses, but low physical activity

million Mexicans suffer from diabetes, making this a real

and poor nutrition have a greater impact. The preference

epidemic. Among adults 20 years and older, 9.17% have

for leisure activities gravitates more towards TV and

been diagnosed with diabetes. Of all people with diabetes,

videogames and contemporary jobs encourage a sedentary

46.95% also have with hypertension, 4.47% have had a

lifestyle. Also in Mexico, exclusive breastfeeding during the

stroke, and 54.46% have a reported family background of

first six months of an infant’s life is less frequent, which

diabetes. It is estimated that a large number of people are

we observed in a survey on feeding habits subsequent

diabetic but undiagnosed, which is worrisome as diabetes

to breastfeeding. Many children are already obese by

is preventable and treatable if detected at early stages.

the time they enter kindergarten or elementary school

Recent

works

in

genetics

indicate

a

genetic


and that means that parents contribute decisively to the

a national cancer registry together with the Secretary of

phenomenon of obesity. The responsibility for prevention

Health, INCAN, and the Institute for Public Health. It will

strategies lies within the Secretary of Health, but without

include both hospital and population based information at a

inter-institutional collaboration it will not be possible to

national level. We are involving the pharmaceutical industry

solve the problem and measures such the taxation of soft

to provide adequate funding for this initiative.

drinks will be ineffective. Since this new tax was imposed in 2014, around MX$16 billion has been collected. However,

Q: What other projects is FUNSALUD developing?

not a single peso has reached the Secretary of Health

A: One of our successful initiatives is the repatriation of

as the funds went to the Treasury and were utilized for

medical talent, including 150 highly qualified surgeons

other purposes. In my opinion the collection from this tax

and scientists from the US. To do this, incentive programs

should go to the health sector or to other sectors that

were designed to match the incomes of Mexican medical

could invest them in public health. Unfortunately, this is

professionals working in the United States. FUNSALUD

not in our current political culture. Integral collaboration is

also launched the initiative of the National Institute of

needed, from SAGARPA to the Ministry of Education. For

Genomic Medicine (INMEGEN), which today is a strong

instance, dietary habits cause problems, but the industry

and an influential institution. We want genetic medicine

must produce healthier foodstuffs – so SAGARPA and the

to have an influence on diabetes treatment among other

Secretary of Labor should be involved

non communicable diseases. To this end, FUNSALUD is backing an ambitious initiative from INMEGEN to

Q: FUNSALUD has several initiatives for health promotion.

repatriate more scientists as they complete their PHD

What is involved in this type of program?

postgraduate work. We are seeking to repatriate at

A: We run some specific projects as a consortium, funding

least ten scientists over a ten-year period, with a

those areas we seek to develop. For instance, breast cancer

US$106 million scheme called Cátedras de Excelencia

is on the rise and the country does not have enough human

Watson-México en Ciencias Genómicas. We also have

and financial resources to set up the right strategies and

established a joint collaboration with Nestlé. The Nestlé-

tools to tackle it. While breast cancer is considered treatable

FUNSALUD fund was established twenty years ago and

if detected at early stages, many cases only reach public

supports scientific research and the generation of policy

services when they are already at critical stages and that

concerning nutrition. It is also a resource for scholarships

places them beyond the capabilities of a public hospital.

to develop talent. This fund is a benchmark for the

This causes more suffering for the patient and family, and

industry worldwide, not just in Mexico. Our goals for this

more expenses for the system. For example, last year

year are to promote wider, deeper participation between

a huge expansion of the National Institute of Oncology

public and private sectors, across all fields and through

(INCAN) was inaugurated and two weeks later it was already

diverse formats, and to develop a public policy proposal

overcrowded. If all institutions are allowed to become critical,

on nutrition and obesity, along with the national registers

there will be no budget or talents that suffice. At present,

for kidney disease and cancer. We are also planning to

these institutions have no exact figures for cancer patients,

start an evaluation system for all hospitals, private and

only estimates. FUNSALUD is leading an initiative to develop

public, which we lack in Mexico.

25


| VIEW FROM THE TOP

A FOUNDATION TO ACCELERATE INNOVATION ROBERTO TAPIA CONYER CEO of Carlos Slim Foundation

Q: What is the purpose of the health division of the Carlos

measurement tools to classify individuals by risk category

Slim Foundation and what are the main challenges you

and provide personalized treatment options. MIDO has been

have been trying to address?

implemented in primary health units, subway stations and

A: The Carlos Slim Foundation’s health division aims to

bus hubs, setting a new paradigm in health services outreach

fully utilize its capacity to shake up the Mexican system

and proactive prevention. As for infectious diseases, we are

and accelerate innovation. Even though we have an alliance

focusing on reengineering the national vaccination program

with the Ministry of Health, this objective has been rather

by developing a new information system, based on an

complicated as the current system is static and resistant

innovative electronic vaccination card, to improve decision

to change. There are also many constraints, including fixed

making and immunization coverage. At the same time, we

budgets and complex regulatory processes. Since there is

are working on the development of a therapeutic Chagas

strong accountability for mistakes, many individuals are

vaccine and supporting policy making for the possible

afraid to take any innovative measures. The current system

introduction of the dengue vaccine in Mexico. We also have

hampers innovation and is unable to adapt to evolutions in

educational programs such as our on-line training platform

the public’s health and lifestyle.

PIEENSO and are investing in research and development for genomics, cancer, metabolomics, and proteomics.

Q: What specific programs have you established to help achieve the goals of the Foundation?

Q: What are the central aims of the PIEENSO program?

A: We have defined several areas that we believe to be

A: Around 66% of physicians and nurses in basic health

aligned with the main health problems faced by the

clinics have not received continuous education courses

country. The first is maternal mortality, which remains a

following graduation. They are unaware of innovative

large problem despite strong efforts to reduce it in Mexico

clinical management and treatments, updated national

over the last 20 years. The reason behind the high rate of

and international guidelines, and new medications for

maternal mortality is the lack of systematic early access to

illnesses like diabetes. We decided to use technology as

prenatal care services and the quality of care. To help solve

a platform to promote education for health professionals

this problem, our first step has been to create a network in

and created several online courses to address the issue.

low socioeconomic areas with high maternal mortality rates,

With the endorsement of institutions such as UNAM, the

which includes community health posts, midwifes, mobile

Joslin Diabetes Center in Boston, and the Mayo Clinic,

units, primary health units, and general and specialized

among others, we are producing valuable continuous

hospitals. Through these networks, and by using information

education programs. The content of the courses is

systems developed by the foundation, our goal is to identify

developed by experts using formats such as video-lessons,

women in the early stages of pregnancy and provide them

documentaries, and interactive exercises. We have trained

with access to quality care. Another major challenge to the

about 12,000 people with this program over the last four

health system as a whole, and a huge financial burden, is

years on issues relating to maternal health, diabetes, breast

the growth of non-communicable diseases such as obesity,

cancer, cervical cancer, vaccines, and genomics.

cardiovascular diseases, and diabetes. It is 31 times cheaper

26

to prevent diabetes than to treat it and therefore prevention

Q: How much of a problem is medical access in Mexico

is crucial. While the government is conscious of the problem,

and how is the foundation working this issue?

implementing the proper prevention strategies has proved a

A: Clinics often do not have the necessary medications and

challenge. For this reason the foundation takes a systematic

laboratory tests, and studies have shown that patients have

approach to tackling the problems of diabetes, obesity and

to visit clinics 3.5 times on average in order to obtain the

hypertension, including creating Integrated Measurement

prescribed medications. Approximately 46% of patients that

for Timely Detection (MIDO), an early detection and

visit hospitals or clinics are forced to buy their own drugs

proactive

from external pharmacies as they cannot acquire them

prevention

strategy

that

uses

innovative


for free through the system. This is mainly due to a lack of

genetic risk profile for this disease. We are now working

resources within budgets as well as a lack of communication

with the National Institute of Medical Sciences and Nutrition

between clinics and secondary care units. There is also little

Salvador Zubirán to develop a low cost genomic test to

incentive to change the current system, since people who

measure individual genetic risk of developing diabetes.

use these clinics take whatever medicine they are given as

Haplotypes have been identified that determine whether

they have no alternative. They are also unable to complain

an individual could be sensitive to Metformin or other

or provide proper feedback as they are afraid of being

medications, which will greatly help to identify the most

denied service. We are trying to change that, through our

appropriate treatments for each specific individual. In the

model CASALUD, which proposes a new approach in health

case of breast cancer we are collaborating with the National

care delivery, using a variety of technology-based tools

Institute of Oncology to implement a genetic risk diagnosis

to facilitate better care in Mexico. CASALUD is based on

platform for the early detection of this disease in women.

five pillars: proactive prevention and detection of chronic diseases, evidence-based disease management, supply

Q: Should money obtained from taxation of junk foods

chain improvements, capacity building of health care

be used for educational programs and other initiatives

professionals, and patient engagement and Health.

relating to public health? A: The objective of the recent soft drinks taxation strategy

Q: What partnerships does the organization have to

was to impose high prices that would dissuade people

promote these programs?

from buying soft drinks regularly. Unfortunately, the money

A: We are always working in partnerships, the most

collected from this tax could not be utilized in prevention

important of which is with the Ministry of Health. Our

programs as Mexico’s fiscal system does not permit the

collaboration with the Secretary of Health, Dr. Mercedes

targeted use of money collected from specific taxes. So while

Juan-López, and her team, has been highly successful.

the tax for soft drinks did lead to a drop in sales, the funds

Together we have implemented our models across

could not be used to directly benefit the nation’s health.

the country, bringing innovations, sustainability, and

The authorities have been wary of this particular topic since

accountability elements and allowing us to contribute to

a situation that arose concerning the use of tobacco taxes,

better public health policy. Other important partnerships

when certain branches of the government tried to utilize

are with the National Institutes of Health and universities

the collected money for specific health programs. Despite

like UNAM, IPN, CINVESTAV, and the University of Yucatán

the funds being raised as a result of a penalization of the

(UADY). We strive to facilitate interaction between these

tobacco industry, many people frowned upon the idea of the

entities to reach our common goals. In the same vein,

funds being channeled into public programs. The taxation of

we partner with private companies that have promising

tobacco was seen as a great accomplishment but the large

technology and practices to speed up transfer of

complications stemming from the use of the funds led the

innovation into practice. With the same objectives, we have

government to avoid future direct allocations of tax revenues.

partnerships with strong international institutions such as the Broad Institute of MIT and Harvard, the University

Q: What are your priorities for 2015?

of California, San Francisco (UCSF), Baylor College of

A: The CASALUD model on non-communicable diseases

Medicine, UNICEF, the Inter-American Development Bank,

(NCDs) has already been implemented by the Foundation

the Bill & Melinda Gates Foundation and The Carter Center,

in 20 of the country’s 32 states but we want to expand

among others.

this to at least 26 states by the end of 2015. We are helping the government to analyze the logistics of the

Q: The Carlos Slim Foundation’s partnership with the

introduction of the dengue vaccine, which will make us

Broad Institute has seen you invest in genomic research

one of the first countries to implement it. We also have a

in Latin America – how involved is Mexico in this research

program for dengue surveillance in Mexico and we want

at the moment?

to have an impact in education. Also, we are delighted

A: This area of research is gaining pace as Mexico has had a

that this year the Ministry of Health will be introducing the

National Institute of Genomic Medicine (INMEGEN) for the

electronic vaccination card as its new vaccine information

past ten years. Our initiative brought together INMEGEN, the

system. In addition we are implementing a very successful

Broad Institute, the world leading institution in the field of

program focused on maternal and child health, nutrition

genomics, and several other Mexican research institutions.

and immunizations that addresses the needs of women

The goal of our initiative is to study the genomic bases of

and children in the poorest areas of Chiapas, Mexico and

diabetes and different types of cancer in the country. We

Guatemala, Belize, Honduras, El Salvador, Costa Rica,

are very happy to say that we have discovered a Mexican

Nicaragua, and Panama in Central America.

27


| VIEW FROM THE TOP

DEFINING THE RIGHT NATIONAL POLICY FOR BIOTECHNOLOGY DRUGS AUGUSTO BONDANI Former Commissioner of Sanitary Authorization (CAS) of COFEPRIS Q: What was the process followed to create the regulatory

laboratories in developing their products before they

framework for biosimilars?

are presented to the NMC. All of this ensures that the

A: It was believed that biosimilar medicines could not have the

evaluation of a new molecule by COFEPRIS is carried out

same safety and efficacy as innovative medications because

comprehensively, and that the efficacy and safety of the

characterizing and comparing proteins was rather difficult.

medication are systematically examined.

However, with technological advances in characterization and more adequate designs of pre-clinical and clinical trials,

Q: Do you see biotechnological medicine as potentially

it is possible for biosimilar medications to be compared with

lucrative for Mexico?

innovators in terms of safety and efficacy. The first significant

A: The importance of biotechnology medicines is growing in

development in terms of regulating biotechnology drugs was

Mexico as well as internationally. Currently, I do not believe it

the 2007 Interinstitutional Forum at the Mexican Chamber

is very lucrative for Mexico since the majority of the national

of Deputies hosted by President of the Health Commission.

pharmaceutical laboratories are registering biotechnology

After this modifications to the law were issued, and during

medicines with active ingredients that are manufactured

my time as Commissioner we collaborated further with

abroad. At the moment the sale of biotechnological

CANIFARMA. These meetings lead to the creation of the

medication comprises between 15% and 17% of the total sales

Regulation of Biotechnology Medicines. This represented

in the pharmaceutical sector, and they are expected they

a big challenge for biosimilars that had been approved

will be 40% and 50% in the next few years. If laboratories

without the adequate pre-clinical and clinical studies to

in Mexico only manufacture biosimilars with imported raw

prove efficacy and safety. However, at that time, stopping

materials, we will depend on the import prices, making us

their sale would have represented a serious problem for the

vulnerable. In turn, this could provoke a shortage of essential

health sector in economic terms. Therefore, it was necessary

life-saving medications for patients with chronic and terminal

to reach agreements with CANIFARMA, resulting in certain

diseases. At the moment, there is only one laboratory in the

norms and guidelines to temporarily solve the problem. It is

country manufacturing biocomparables self-sufficiently.

expected that all biosimilar products will have the adequate studies to demonstrate safety and efficacy for use by the

Q: What are the principal problems faced in the production

Mexican public in a reasonable time.

of biotechnological medications? A: Biosimilar medications are already being made by

28

Q: How efficient is the process COFEPRIS follows to

major companies alongside innovative products. Moreover,

authorize new molecules including biopharmaceuticals?

countries with adequate national medication policies like

A: The current approval process demands laboratories

India, China, South Korea, and Brazil perform clinical trials

to submit their applications before the New Molecule

to demonstrate efficacy and safety, using hundreds of

Committee, which is comprised of independent experts,

test subjects with high cost implications. Disregarding the

medical

from

expense of implementing techniques to produce biosimilars

Universities and Scientific Academies. This body then

in our country, it is very challenging for a national laboratory

presents its opinion to COFEPRIS, which further evaluates

to afford clinical trials incorporating the same number of

the medicine in question. With respect to biotechnological

patients. As a result, the only way for Mexico to compete

medication, there is a Subcommittee of Biotechnological

in this field is by following the example of other countries

Products made up of experts in the fields of pharmacology,

and implementing a national policy for biotechnology

toxicology, statistics, immunology, and bioethics. This body

medications. At the moment, I am working on a project with

evaluates the submissions and presents its findings to the

FUNSALUD to draft a document setting the requirements for

New Molecule Committee (NMC) so that they can evaluate

this policy. It is important that Mexican companies develop

the medicines thoroughly. There is also a Subcommittee

biosimilars from scratch to produce innovations, as this is

of Developing Products, which supports pharmaceutical

what will really bring attention and investment to Mexico.

specialists,

and

notable

investigators


| VIEW FROM THE TOP

THE RISE OF GENERICS IN A CHANGING MARKETPLACE DR. DAGOBERTO CORTÉS CERVANTES Former President of CANIFARMA, CEO of Hormona

Q: How is the increasing presence of generics changing

COFEPRIS consist of these fixed combination products.

the marketplace?

These products represent an interesting opportunity since

A: The use of generics represents significant savings in

it is challenging to produce fixed-combination products.

public expenditure. The government now spends 80% of

They require a lot of research, laboratory testing, and highly

its budget on innovative medicines, which in terms of units

specialized chemists. However these products do sell for

only represents 20% of its purchases. Conversely, generics

higher prices than regular generics.

represent 80% of total purchases and yet only comprise 20% of the budget. A good example of this is Atorvastatin,

Q: What are the main misconceptions about Mexico’s

which treats high cholesterol. It was first developed by

health sector that need to be corrected?

Pfizer and branded as Lipitor. Lipitor has been a worldwide

A: Twenty five years ago, Mexico imported only 10% of raw

success and was the number one selling pharmaceutical in

materials needed to produce a pharmaceutical product,

Mexico. Once the patent expired, it only took two months

but today we import 95%. Mexico’s numerous free trade

for five generic versions to enter the market, which resulted

agreements have made our sector very dependent on

in a price drop of 66%. Immediately after the price drop, the

foreign countries, especially on India and China, and 65% of

social security system that used to buy Lipitor increased

the ingredients we import come from these countries. This

its purchases by 200%, driven by a huge increase in the

can cause serious problems for pharmaceuticals as once a

number of patients who could access the treatment. The

drug is approved, ingredient suppliers cannot be changed

increasing use of generics is also important considering

as the pharmaceutical company can only use ingredients

Mexico’s changing demographics. Years ago, the product

from the supplier listed in the sanitary registry. If a registered

portfolio of a Mexican pharmaceutical company would

foreign supplier has a problem with the delivery or prices

have 70% of drugs targeted to fight infectious diseases.

go up this presents a big problem. As a consequence, the

Today chronic diseases, mental diseases, and degenerative

social security system that used to buy that drug finds itself

diseases are the top killers. Medicines for cancer,

in difficulty too. We have highlighted this problem to the

hypertension, diabetes, and high cholesterol have now

current adminstration .

become the top priorities. Pharmaceutical companies are constantly studying the market in order to be ready to

Q: What role should R&D play in transforming Mexico into

bring a generic version of an innovative product as soon as

a key exporter?

the patent expires. This begins three or four years before

A: We have to discontine our culture of manufacturing

the patent expires in order to have the generic version

commodities and look to become a manufacturer of high-

ready and waiting. The increasing presence of generics is

technology and high-quality generic products. R&D is

beneficial for big pharma as well as the generics market,

undoubtedly the right way forward. If Mexico is able to

since it opens up the sector to new innovative products.

understand the needs of foreign countries in terms of top mortality causes, healthcare systems, and purchasing

Q: How can pharmaceutical producers innovate in this

behaviors, millions of new potential consumers can be reached.

competitive market?

Mexico is lagging behind the OECD standard, in terms of R&D

A: Mexican pharmaceuticals are looking to offer fixed

investment, but plans to increase this spending by 1% by the

combinations of medicines by identifying ways to integrate

end of 2015 have been announced. Efforts should focus on

the active ingredients of two medicines into one pill. This

biotechnology as these are the products of the future. A

will reduce side effects and the number of pills in a dose,

group of Mexican pharmaceutical representatives recently

while increasing general comfort, which is especially helpful

travelled to South Korea to look for business opportunities in

for elderly people, who may to take five to six pills per day.

the biotech field through technology transfer initiatives. The

This is another way of adding value to a generic product.

aim of this trip was to reduce the time it will take Mexico to

Approximately 20% of the sanitary registries granted by

become a manufacturer of biotech products.

29


| VIEW FROM THE TOP

BREAKING BARRIERS WITH A UNIQUE AUTHORIZED THIRD PARTY MODEL CRISTINA VIRUEGA ARANDA Director General of TAPVS Q: How do you describe TAPVS history?

that we head the list of ATP’s with 30% of the total

A: First of all, we have to make a distinction between two

market share, from which more than 60% is focused

different entities. On the one hand we have the sanitary

on medicines (our core business), positioning TAPVS

health state regulators and, on the other hand, authorized

as the market leader. We also offer our customers the

third parties (ATP’s) as auxiliaries to the authority since the

evaluation of medical devices as well as facility inspection

1990’s health law reform. The Congress created this figure

to complement our services, making TAPVS a one-stop

as a tool of the Ministry of Health to increase its coverage by

shop option. To date, we have evaluated about 2,500

providing not only a Favorable Technical Opinion (FTO’s) of

application dossiers as an extension of coverage of the

marketing authorization licenses, but also a recognition of

Health Authority in order to reduce the release time of

bioequivalence. Initially, the third party figure rose ten years

the marketing authorizations.

ago with bioequivalence studies, since in order to have a marketing authorization license for generic drugs, this was

For the pharmaceutical industry we represent a better time

the main requirement. However, there are many other fields

to market, providing an 85% time reduction. We give our

in which ATP´s are applicable, such as the tequila industry.

clients the possibility of commercializing their products and at the same time help ensure that the Mexican population

In 2011, the Mexican authorities introduced the figure

has much freer access to medicines. Access leads to

of Authorized Third Parties in order to accelerate the

competition, which in turn leads to lower prices. The

authorization process of medicines and medical device

benefits are passed on to the people. One particular thing

applications. It is important to mention that COFEPRIS

we are proud of is that we have regulated new molecules to

has a wide coverage that ranges from cosmetic products

treat 70% of chronic diseases. This way, our work directly

to complex drugs molecules. No single institution could do

addresses the leading causes of death in Mexico including

this job alone — nor is there a budget in the world that could

diabetes, cardiovascular, respiratory, among others, and

possibly cover it. The Health Authority has used this tool to

directly influences the health of the country.

make their work more efficient. Q: What sorts of challenges do you face in your day-toWhen the opportunity came our way, we visualized

day activities?

TAPVS. During my time as head of the legal department

A: Our work means breaking barriers. We come to the

at COFEPRIS from 2000 to 2006, I established a strong

pharmaceutical industry with a fresh pair of eyes and we

background in regulatory law, as well as a long working

are committed to the safety and quality of products, which

period in the pharmaceutical industry. We synthesized both

means we have to be highly aligned with current regulations.

of these aspects of my career to create a company that

That is, if the product does not meet the standards set by

could provide services to the pharmaceutical industry by

the health authority COFEPRIS, we are jointly responsible

being an extension of the health authority.

for any effect on the health of the population. This means that our review has to be very thorough. We have a shared

Q: How do you measure your progress as an institution?

responsibility with the laboratory, helping to ensure that

A: We started TAPVS with 14 employees and have today

the product is perfect. The government does not absorb

become a company of more than 82. We expect to have

the cost of authorized third parties; it is the third party

100 employees by the end of 2015. About 80% of our team

itself who does. Likewise, the decision to go through this

is composed of technical professionals representing the

path depends only on the industry. Therefore it is not an

heart of TAPVS. We try to merge youth with experience,

imposition on the health authority, but an alternative.

creating a unique combination of professional reviewers,

30

which has had a high-end result in front of COFEPRIS and

Q: How does the work of TAPVS measure against similar

our clients. At present, COFEPRIS statistics demonstrate

institutions in other countries?


| REGULATION SPOTLIGHT A: Since we are not simply an advisory body, but a

THIRD-PARTY AUTHORIZED CENTERS

regulatory one, our work is governed by executive

In March 2011, the federal government launched

legislation from a national level. Some of our multinational

a strategy that aimed to reinforce the position of

clients have begun to ask us to export our model abroad.

COFEPRIS as sanitary regulator and strengthen the

They have noticed that some countries have extremely

pharmaceutical policy, which had a backlog in the

slow regulatory agencies, or else have complicated

issuance of 8,000 applications for health supplies

barriers to entry that block access to that country’s market.

and long approval times. This was largely due to

As an authorized third party regulatory agency, we are

every document filed in COFEPRIS being processed

located outside the scope of government and commercial

through a single authorization lane. To expedite the

interests. This is what establishes our impartiality. If you

sanitary authorization process, specialized lanes were

look at the list of companies that have chosen us to work

implemented under a risk-based approach, enabling

with them, they are mostly multinational companies with

products to be properly categorized and evaluated.

high standards of compliance, so there is no favoritism.

In addition, two months later, in June 2011, public calls for authorized third parties were published in the

Q: Do you have any overseas expansion plans?

Official Journal of the Federation, with the objective

A: The scheme of authorized third parties as regulatory

of reducing sanitary authorization waiting times from

verification units exists nowhere else in the world. The

two years to four months.

concept of a third party in other countries is just as a certifying body. Other nations have a version of this

Third-party centers are entitled to evaluate the

process, but it is not the same as it is in Mexico. We are,

submissions

in essence, a private sector extension of the government.

renewals of sanitary registrations for medical devices

Some people and foreign governments have shown interest

or allopathic drugs, vitamins, and herbal drugs. In

in our model so as to translate it into one for their own

addition, they can conduct verification visits for the

countries. We have to explain to them what the scheme

certification of good manufacturing practices. There

of an authorized third party is, along with its benefits, to

are 18 authorized third-party companies currently

make it cross borders. This of course is always based on

in operation and, to date, 3,561 products have been

the best practices that guide us in the Mexican legislature.

authorized in less than 20 days. This has allowed

of

pre-dossiers,

modifications,

and

COFEPRIS to significantly reduce the processing Q: What is your short-term development plan?

time of each individual filing. For instance, processing

A: Firstly, we want to obtain biotechnology certifications.

times for new product registrations have been

Until we have these documents in our hands, we will not

reduced by two years on average. The approval of

consider this year to have been successful. We are also

these registrations was carried out by 86 evaluators in

seeking approval to regulate other categories of medicines,

the verification units, who contribute to the activities

including vitamin supplements. This will help reach the overall

performed by 138 evaluators in COFEPRIS. In this way,

number of products entering the market. Another wider

besides being a unique model in the world, third-

goal is to keep up our standards, continuing to build the

party centers represent the right arm of COFEPRIS

pharmaceutical industry’s trust in us. We have most recently

when it comes to improving processing times, which

expanded into technology, an area in which we had been

are now competitive in global markets.

pushing to enter for quite some time, as well as vaccinations. Controlled drugs are already under our mandate, so we are

IMPACT OF THE PRE-AUTHORIZATION PROCESS ON APPROVAL TIMES

currently reviewing regulations on drug categories 4, 5, and 6, along with vitamins. Given our pioneer status in the

discussions with Colombian regulators, so concretizing that relationship is the next step. Regulatory bodies in Peru, Bolivia, and Venezuela have made inquiries about our model and how it can be transferred to their own markets. Finally, regulatory bodies in Argentina have presented us with their authorities’ structures, so this indicates the beginning of a sharing relationship there.

Process type

export the model to other countries. We have had productive

modifications

the Mexican market, we believe we have the know-how to

extension

registration

field of regulation and our strongly established position in

COFEPRIS approval

30

Pre-authorized approval

4.5

COFEPRIS approval

6

Pre-authorized approval

3.75

COFEPRIS approval

2

Pre-authorized approval .05 months 0

5

10

15

20

25 30

Source: COFEPRIS

31


| VIEW FROM THE TOP

EDUCATING THE PHYSICIANS OF THE FUTURE DR. ENRIQUE GRAUE WIECHERS Director of UNAM School of Medicine

Q: What are the main milestones of the School of

for doctors are centralized and certain areas of Mexico,

Medicine?

mainly large cities, have an excess of doctors, while rural

A: The School of Medicine has more than 436 years of

areas have a shortage. This is a socioeconomic problem as

history and has long been influential in the way Mexico

doctors naturally seek work where the best opportunities

develops its medical human resources. We are closely

are available. The health sector must stimulate migration

affiliated with the country’s health sector as a whole and

to unpopular areas, perhaps by establishing different

have 3,568 professors and approximately 18,000 students,

payment plans and incentives. Infrastructure must also

of which 7,000 are undergraduate students and 11,000 are

be overhauled in order to address these problems, which

postgraduate students. Every year we receive between 800

requires solutions from both the Ministry of Finance and

and 1,000 students while 850 students graduate. Most of

the Ministry of Health. In my opinion, we have a sufficient

our undergraduate students join the university through the

number of general practitioners and we may soon have an

direct admissions system based on high grades obtained at

excess in comparison with international parameters. This is

high schools affiliated with the university, while there are 300

potentially problematic as these doctors might soon face

additional places for which 16,000 students compete each

problems finding employment.

year. Since the process is highly competitive, we can ensure that we welcome the best students available and provide

Q: Are doctors inside pharmacies affecting the sector?

them with the most comprehensive education possible.

A: While this vision may have been initially beneficial, the

To enter our graduate program, 40,000 candidates take a

phenomenon is now beginning to have a negative impact

national examination based on which 7,500 are selected.

on the health sector. In theory the practice is beneficial as it increases the availability of medical services, however the

Q: What are the most important changes that have been

problem is that these small consulting rooms do not provide

made to the curriculum during your tenure?

quality care and often sell only the medicines available

A: The school updates its curriculum approximately every six

at that specific pharmacy. The practice must be better

years. The latest changes were made in 2010, thus the next

regulated by the government and improvements must be

update will be implemented between 2016 and 2017. The

made in order to ensure that they have all the necessary

most recent updates involved a deep and comprehensive

diagnostic equipment needed to provide quality care. This

approach to the shifts in Mexico’s epidemiological profile,

practice is also detrimental to general practitioners since,

focusing mainly on degenerative diseases. Our goal is,

while it provides them with steady work, salaries are low.

and has always been, to prepare doctors according to the needs of the population. This curriculum accounts for

Q: What are your main research priorities?

both Mexico’s aging population and the rise in chronic

A: We carry more than 120 different research lines

degenerative diseases, including hypertension, diabetes

conducted by 280 researchers. Our research lines are on

mellitus, rheumatism, and Alzheimer’s, among others.

par with those of developed countries, and the only area

We are including new subjects such as geriatrics and are

for improvement is the transfer of knowledge. UNAM

updating several programs to provide an improved focus

is currently prioritizing improvement of the technology

on nutrition, diabetes, and hypertension. Despite this we

transfer process from simply generating ideas to developing

will not disregard infectious diseases.

inventions and patents. To increase the probability of research projects reaching the market, we have created a

32

Q: What can be done to mitigate the shortage of

division focused exclusively on the transfer of technology,

specialists in certain medical areas?

which will allow researchers to send their patents to a

A: The health sector has been developing disproportionately,

centralized system to facilitate their incorporation into the

creating an excess of physicians in certain specialties and a

market by making technologies available to companies

shortage in others. Another problem is that most resources

who may wish to commercialize them.


THE SECTORIAL PROGRAM FOR HEALTH 2013-2018 One of the goals of the National Development Plan 2013 –

elimination,

2018 is for an inclusive country, and health plays an essential

The Universal Vaccination Program is one of the most

role for welfare and human capital. President Enrique Peña

developed in the world with 14 vaccines, which, along

Nieto stated in the Sectorial Program for Healthcare 2013

with an integral strategy aimed at controlling most of the

– 2018, that it is necessary to promote a transformation of

vaccine-preventable infectious diseases, managed to cover

Mexico’s 70 year old National Healthcare System in order

88.6% of children under one year old. During the three

to adapt to the current social, economic, epidemiologic,

National Health Weeks, more than 34 million vaccines

demographic, technological, and environmental changes.

were administered, while 29 million doses were applied in

This program is the instrument through which the Federal

the influenza season. Moreover, preventive actions were

Government establishes the strategies and actions to

taken against potential entrance of Chikungunya virus,

achieve the goals concerning healthcare defined in the

including notifying the epidemiologic system and training

National Development Plan. With six core objectives, 39

for surveillance units all over the country. MX$69.2 million

strategies and 274 action lines, it indicates the pathway

were allocated as soon as the first case of transmission

toward achieving a universal healthcare system.

was confirmed in the state of Chiapas in November 2014.

of

health

protection

infectious

diseases.

both the population and the National Healthcare System as malignant tumors are the third cause of death in the

2. Ensuring effective access to quality healthcare

country. A very important strategy for ensuring effective

services

access to quality healthcare services includes improving

3. Reduction of risks affecting the health of the

cancer detection and access to treatment, especially for

population in any activity

breast, cervical, and prostate cancer. In 2014 more than 2

4. Removal of gaps related to health between

million mammograms were carried out in the public sector

different social groups and regions in Mexico

and 2,396 and 1,872 new cases of breast and cervical

5. Ensuring generation and effective use of health

cancer were respectively diagnosed early. In addition,

resources of

of

detection of cancer. This represents a growing concern for

and

promotion and disease prevention actions

6. Construction

eradication

Unlike developed countries, Mexico has low rates of early

THE SIX OBJECTIVES 1. Consolidation

and

the

universal

1,292 medical professionals were trained in detection and

National

control of breast cancer.

Healthcare System under the leadership of the Ministry of Health

Central to health is the improvement of access to quality, safety, and efficacy of drugs and medical

RENOWNED STRATEGIES AND RESULTS

supplies. COFEPRIS continues to increase the number

One of the most prominent strategies implemented within

of new molecules approved as well as the number of

the aforementioned first objective is the National Strategy

released molecules for generics registrations, and has

for Prevention and Control of Overweight, Obesity, and

been recognized by the WHO and PAHO as a reference

Diabetes. It comprises actions such as developing prevention

regulatory agency.

campaigns

for

chronic

non-communicable

diseases,

promoting physical activity among individuals, families,

The introduction of universal healthcare is arguably

and in schools and communities; improving monitoring

the most pivotal of all the objectives. The current

systems for diabetes, hypertension, dyslipidemia, and

administration aims to guarantee access to healthcare

overweight and obesity; and early diagnosis of the latter

for all Mexicans according to the Constitution. Seguro

in schools, workplaces, and communities. The “Chécate,

Popular has now registered 57.3 million people, a general

Mídete, Muévete” campaign was found to encourage 61%

population coverage increse of 3.1%, and a 4.7% increase to

of the audience to make lifestyle changes, according to the

elderly coverage since 2013. Integration of the system also

Ministry of Health.

took some steps forward with collaboration agreements between the different institutions at federal and state

Strategies for health protection against transmissible

level. IMSS-Prospera signed agreements with Seguro

diseases

Popular, ISSSTE, and the states of Oaxaca and Chiapas,

have

vaccination

also

been

campaigns

and

implemented, early

comprising

diagnostics

and

while SEDENA and SEMAR were incorporated into the

treatment. Strengthening the epidemiologic surveillance

services exchange program of the General Agreement of

system is key to improving decisions concerning control,

Collaboration.

33


| EXPERT OPINION

ROADMAP FOR THE TRANSFORMATION OF THE

behavior, with sedentary lifestyles causing obesity, which

HEALTHCARE SYSTEM - ROLE OF PUBLIC PRIVATE

in turn could increase medical costs by 30%. Deaths from

PARTNERSHIPS (PPPS) By José Alarcón, Partner at PwC -

chronic degenerative illnesses are expected to increase

With an estimated 16% of Mexican citizens who still

by 15% in the next decade. Moreover, climate change and

cannot access medical care, PWC Partner and Leader of

resource scarcity will have a massive impact on healthcare,

Healthcare Practice José Alarcón Irigoyen believes that the

as by 2050 it is estimated that 50% more energy, 40% more

system could be on the brink of a collapse, which could

water and 35% more food will be required in order to satisfy

provoke reform and a complete overhaul of the system.

the expanding population. The implication of the need for

Alarcón believes change must be accelerated through

more resources will be huge if the Seguro Popular system

collaboration between the public and private healthcare

attempts to remain operating under the current system.

sectors. Alarcón cites five mega trends that are changing the face of medical cover, not only in Mexico but globally.

One of the most significant trends of this generation is the

The first trend is changing demographics driven by a rapidly

speed of technological advancement. In 2003, a global

expanding middle class and an ageing population. By 2030,

population of 6.3 billion people was using 500 million

it is predicted that spending on the middle classes will reach

connected devices. By 2020, with a predicted population

US$55.7 trillion, an increase of over 250% compared with

of 7.6 billion, there are expected to be 50 billion connected

US$21.3 trillion in 2009. By 2050, 21% of the world population

devices, which equates to roughly 6.5 devices per person.

will be 60 years old or above. Alarcón also believes that the

Technology, according to Alarcón, has the potential in the

evolution of Mexico’s population will be very different to

medical field to transmit more complex services to more

that of other demographics, such as Asia and Europe.

remote regions and the evaluation of new technologies will be imperative in the fight to reduce costs. New generations

The second trend explored by Alarcón is the change in

are also looking to access medical care through new

economic power. The E7 countries will increase their

channels and patients are increasingly looking for a

combined GDP to US$138.2 trillion by 2050, eclipsing the

customer experience from their health providers, such as

UD$69.3 trillion which will be held by G7 countries the

they would experience from any other industry. In order

USA, Japan, Germany, the UK, France, Italy, and Canada.

to account for these changes, Alarcón believes that they

The implication of a growing GDP, says Alarcón, will be a

have to be faced on three levels. The first is on a country-

growing demand for healthcare. Healthcare will also be

wide scale, through measures to ensure efficiency and

impacted by accelerated urbanization, with most of the

effectiveness. This will be the responsibility of public,

population of the Americas becoming urbanized by 2030.

private and industrial sectors, as well as continents and

By 2020, it is estimated that four out of every 100 people

regions and will ensure political and macroeconomic

in the world will be Hispano-Americans, developing the role

stability, balance, intra-industrial competitiveness, human

of the Latin-American community within the international

infrastructure,

healthcare system. In turn, urbanization impacts intrinsic

measure will be within specific sectors and will focus

and

effective

legislation.

The

second

CURRENT HEALTHCARE PROVIDER FOCUS AND AREAS REQUIRING FURTHER ATTENTION Current Healthcare Provider Focus and Areas Requiring Further Attention (Source PwC)

Continuum of care Preventive Care Primary Care Immediate Care Specialty Visit Diagnostics Complementary Treatment Emergency Care Hospital Services Rehabilitation Care Long-term Care Specialized Nursing Residential Care End-of-life Care further attention is needed

Further Attention is Needed

health providers generally focus on these areas

Health Providers Generally Focus on These Areas Source: PwC

34


on transparency, with oversight by suppliers, providers,

focus onto areas like preventive and primary care and

lenders and regulators. This sector will take into account

specialized healthcare would mean more effective use of

research and development, investments, and regulation of

the budget due to early detection of illnesses and therefore

healthcare. The third level will be the responsibility of the

less pressure on the public healthcare system. With this

individual entity with a focus on compliance and regulated

multichannel approach that is already implemented in places

by legal bodies and companies. The responsibility of this,

like the Basque Country and the UK using call centers and

segment will be the monitoring of controls, information

technology, the private sector could provide the infrastructure

and communication and risk assessment.

and charge according to use. Another accelerator discussed by Alarcรณn in which the public and private healthcare sectors

If nothing changes, Alarcรณn believes, the cost of the public

could work cohesively is through strategic purchasing. The

healthcare industry will increase to breaking point. At the

public sector would offer contracts to the private sector in

same time, the shortage of qualified healthcare professionals

certain areas, for example buying medical supplies in bulk. In

is expected to increase from 7.2 million in 2013 to 12.9 million

effect, all of the medical supply companies would enter into

by 2035. As a result, qualified healthcare professionals will

bidding wars for large public contracts and therefore more

be moving from developing to developed countries, meaning

competitive prices would be available for the public sector.

that educated healthcare professionals are becoming scarce in developing populations. At the current rate, the world will

Accelerator four would provide private companies with

require 2.2 million hospital beds, two million extra doctors

payment based on results delivered. In this way, a shift in

and six million extra nurses by 2034. With appropriate

priorities would be required from targeting monetary input

measures in place, a saving of US$90 trillion could be made.

to focusing on outputs. Spending on medical staff and

Mexico would be required to spend an additional 1.5% of its

equipment would obviously still be needed, but rather than

GDP in addition to the current 6.2% spent on healthcare in

trying to stem the spiraling health problem, preventive care

order to meet demand.

and early detection would be incentivized, and this in turn would result in better outcomes for the patient, therefore

According to Alarcรณn, sharing resources between the

relieving the strain of reactionary healthcare.

public and the private sectors could be an effective way to alleviate the pressure on Seguro Popular. With the access

The final accelerator would maximize technology use.

and quality offered by the public sector, as well as the

Using mHealth, better connections can be made with

efficiency and innovation that the private sector contributes,

patients in rural areas and the quality of care could be

the system could be remodeled using a combination of five

improved allowing medical staff to optimize time. Using

accelerators. The first accelerator proposed by Alarcรณn is

this technology, Alarcรณn estimates that the total healthcare

comprehensive funding for synergy between the public

costs could be reduced by US$3.8 billion, freeing up 10%

and private sectors, which can be done in a number of

of the current healthcare spending for reinvestment in

ways. Firstly, with competitive a Seguro Popular, the

research and development projects. The system could

government

non-essential

also provide an additional 2.3 million patients with access

services to private institutions. Another method would be

can

sub-contract

certain

to healthcare. In the Monica Pretelini Hospital in Toluca,

increasing efficiency in a small number of specialized areas

robots have already been introduced to support physicians,

by working with private institutions. A more comprehensive

facilitate medical education in hard to reach areas, reduce

option would be for the government to subcontract

travel costs and increase operating room response times,

privatized healthcare for the 90 million Mexicans who do

with encouraging results.

not have access to medical cover, dividing the costs of those who are able to pay and those who are not. Finally,

In Mexico, a major problem facing the healthcare system is

certain procedures that are oversubscribed in the Seguro

the focus on reactionary care rather than preventive care.

Popular system, such as dialysis, could be contracted to

Although in the short term, implementation of preventive

private insurance companies.

care may be costly for the public health system, the private sector could support this process by implementing the

The second accelerator would be the implementation of

five accelerators and over the long term, public healthcare

networks in order to better proportion the type of medical

costs could be reduced significantly. This system could

attention given to patients. For example, at the moment,

not only save the government a considerable amount of

substantial

money, and result in a healthier workforce, allowing the

resources

are

focused

on

hospitalization,

emergency rooms and diagnostics. However, shifting the

country to prosper further.

35


36


Comprising social security institutions and the Ministry of Health at the federal and state levels, the Mexican public healthcare system is striving to achieve universal coverage and integration.

With this goal in mind, the major institutions are moving towards unifying payment systems and undertaking consolidated purchases, an approach which in 2015 resulted in savings of up to MX$4.6 billion. Access to healthcare services has improved with Seguro Popular covering 55.6 million people in 2014 and the total healthcare spending growing from MX$231 billion in 2004 to MX$524 billion in 2013. Nevertheless, challenges such as reaching the four million people with no coverage, avoiding affiliates duplication, and addressing quality issues remain paramount.

This chapter aims to provide an overview of the efforts made by the major institutions to improve access to healthcare services. We also look at prevention programs, innovative models, and education and research projects executed by the Ministry of Health and the National Health Institutes. Perspectives from the key industry figures are presented and examined.

HIGHLIGHTS • Changing landscape of the public healthcare sector • Integration of the sector • Consolidated purchases • Prevention programs • Professionalizing research

PUBLIC HEALTHCARE

2



CHAPTER 2: PUBLIC HEALTHCARE 40

ANALYSIS: Transformations Awaiting the Public Sector

42

INSIGHT: Dr. José Antonio González Anaya, IMSS

44

VIEW FROM THE TOP: Pablo Kuri Morales, Undersecretary of SPPS

46

VIEW FROM THE TOP: Dr. Gabriel O’Shea, National Commissioner of Seguro Popular

48

ANALYSIS: Looking Back at Ten Years of Seguro Popular

48

ANALYSIS: The Road to Public Market for New Medicines

50

SPOTLIGHT: Consolidating Public Purchases

51

EXPERT OPINION: Joaquín Miranda, IMS Health

52

ANALYSIS: Unbalanced Human Capital Supplies

54

VIEW FROM THE TOP: Dra. Teresa Corona Vázquez, INNN

56

VIEW FROM THE TOP: Dr. David Kershenobich Stalnikowitz, INCMNSZ

58

VIEW FROM THE TOP: Dr. Antelmo Abelardo Meneses García, INCAN

39


TRANSFORMATIONS AWAITING THE PUBLIC SECTOR The Mexican public healthcare system is composed

purchases, IMSS led the major purchase of medicines and

of mutually complementary services provided to 1,182

medical supplies for 2015 which involved ISSSTE, PEMEX,

hospitals by both, the Ministry of Health and social

SEDENA, SEMAR, 21 national institutes of health, and 16

security. Total public expenditure on healthcare increased

federal states with savings of MX$4.6 billion.

by 127% between 2004 and 2013, from MX$231 billion to MX$524 billion, representing 3.3% of the GDP. The Ministry

Some of the remaining challenges include improving access

of Health that includes hospitals, National Institutes of

to services and avoiding duplicated coverage. For instance,

Health, and supports Seguro Popular relies on Federal

Seguro

and State financing. On the other hand, social security

Expenditure (FPGC) integrated 208 suppliers for medical

includes institutions like IMSS, ISSSTE, PEMEX, SEDENA,

care - including private and public clinics – located mostly

and SEMAR, which receive funding from individuals,

in Mexico City, State of Mexico, Jalisco, Tamaulipas, and

employers, and workers. In 2014, 57,952,000 people were

Guanajuato, while the other states still have few providers.

affiliated with IMSS and 12,753,000 with ISSSTE, while

In addition, the Superior Audit of the Federation (ASF)

in 2012 PEMEX possessed 755,000 affiliates, SEDENA

estimated that nearly four million Mexicans had no access

832,000 and SEMAR 279,000. Seguro Popular provided

to any healthcare institution this year. Yet 12.7 million

cover for over 55.6 million people in 2014.

people affiliated to Seguro Popular are also covered by

Popular’s

Protection

Fund

for

Catastrophic

IMSS, ISSSTE, PEMEX, and IMSS Oportunidades, therefore, As part of the National Development Plan 2013 – 2018, The

through closer collaboration, institutions could avoid

Sectorial Program of Health imposed the guidelines for

duplicating affiliates in order to allocate adequate resources

achieving a universal and integrated national health system.

to those who cannot access healthcare.

Attempts have been made to integrate public healthcare institutions, such as the unification of the payment system

Demographic and epidemiological changes are galvanizing

and a move toward consolidated purchases. Dr. Gabriel

the generation of strategic collaborations with the private

O’Shea, National Commissioner of Seguro Popular believes

sector. IMSS spent MX$29 million on private hemodialysis

“the merger will concern portability and convergence, with

and radiotherapy services in 2014. In addition, it has

the primary goal for convergence being unifying payment

manifested its intention to subrogate more services,

scales.” Despite the fact that a consensus has not yet been

including treatment for 16,000 people with diabetes, a

reached, over 15 different meetings have been held to

contract for which 16 private companies were interested

improve dialogue between IMSS, ISSSTE, Seguro Popular,

in participating in tenders. ISSSTE outsources auxiliary

and the Ministry of Health. Regarding consolidated

services for diagnostics as well as physiotherapy treatments.

TIMELINE - THE DEVELOPMENT OF THE MEXICAN HEalthCARE SYSTEM

Creation of Hospital General de México

Creation of social services to provide healthcare to rural communities

1905

1935

IMSS starts providing services in Mexico City

1943

1944

IMSSCOPLAMAR becomes IMSS Solidaridad

1979

1989

1917

1943

1960

1983

Creation of the General Health Council

Creation of IMSS

Creation of ISSSTE

Enactment of the General Law of Health

Sources: Ministry of Health and COFEPRIS

40

Creation of the Ministry of Health and Assistance

Creation of social services to provide healthcare to rural communities


Lack of specialists has been particularly problematic, since Mexico has two general physicians and specialists per 1,000 people, while the OECD average is 3.2. According to Dr. Enrique Graue, Director of the Faculty of Medicine of UNAM, the health sector has developed inconsistently, causing an excess of physicians in certain specialties and a shortage in others. Additionally, for some areas of Mexico – mainly large cities – there is a surplus of doctors, while rural areas are facing shortages. Addressing the issue, Dr. Teresa Corona, Director General of the National Institute of Neurology and Neurosurgery (INNN) said, “patients living in different regions do not have access to these resources, obliging them to travel to one of these three cities [Mexico City, Monterrey, and Guadalajara] and representing a burden for the National Institutes of Health.” To solve this, she goes on, “health services in every single state could be consolidated to increase the number

from endocrinologists, cardiologists, ophthalmologists,

of general and specialty hospitals.” As for Dr. David

nutritionists, and psychiatrists on a monthly basis, and as

Kershenobich, Director General of the National Institute

they develop better awareness of the implications of their

of Medical Science and Nutrition (INCMNSZ), the problem

disease and learn how to manage it, they are then given

is not dictated by a shortage of specialists but on a lack

annual appointments.”

of general practitioners. The INCMNSZ has implemented telemedicine solutions to provide support to doctors in

In addition to creating innovative models for medical

several parts of Mexico.

care, research is now at the core of the National Institutes of Health’s strategy. The INNN has developed a research

Quality is increasingly becoming prioritized among the

line on neurocysticercosis – a common infectious disease

Ministry of Health, IMSS, ISSSTE, PEMEX, SEDENA, and

in Mexico – as well as neurodegenerative diseases such

ISSEMyM, with 18 hospitals belonging to the institutions

as Parkinson’s disease and dementia. The INCMNSZ is

accredited by the General Health Council. Generating

establishing a promising research line to elucidate the

innovative models is vital in offering more comprehensive

role of the interaction between intestinal microbiota and

medical care. For instance the INCMNSZ implemented a

human genes in developing chronic diseases. Moreover,

new treatment model that could be easily incorporated

the

into the health system. Dr. Kershenobich explains “in

institutions such as the Broad Institute of MIT and

INCMNSZ, patients with diabetes no longer visit the

Harvard to identify Mexican gene variants associated to

hospital

diabetes.

frequently,

instead

Creation of COFEPRIS

2001

1992 The Ministry of Health and Assistance becomes the Ministry of Health

receiving

integral

care

Modification to the General Law of Health strengthening COFEPRIS

2003

2003 Creation of the System of Social Protection in Health (Seguro Popular)

organization

Creation of the National Center for Technological Excellence in Health (CENETEC)

2004

2005 Seguro Popular incorporates 31 states

collaborates

with

international

COFEPRIS introduces the Program for the Continuous Liberation of Generics

Modification to the General Law of Health including generic names into medical prescriptions

2011

2013

2012

COFEPRIS recognized as a regulatory reference agency by PAHO

41


PURCHASING POWERHOUSE BRINGING BETTER HEALTHCARE As the most important health institution in Mexico, the

month in order to renew their prescription. Now doctors

Mexican Social Security Institute (IMSS) currently has

can provide re-fillable prescriptions to those patients,

two main priorities: to improve the quality and speed of

which save time and can be used for up to three months.

medical services, and to financially heal the institution.

Patients with these prescriptions can visit the pharmacy at

The institute is constantly faced with difficult decisions, as,

IMSS to pick up medication without visiting their doctors,

while the health needs of the population keep growing, the

releasing seven million spaces for consultations.

budget to meet those needs does not. Thus, IMSS must constantly evaluate the effectiveness of the measures

The institute also has strong plans to renew and expand its

it implements in order to decide the best way to spend

infrastructure, thus it has developed an ambitious program

its budget, always taking into consideration the need to

for this purpose in which MX$5 billion (US$333 million) will

improve services for its affiliates. As IMSS states, “the most

be invested in 2015. This expansion program will promote

important part is ensuring the best possible impact for the

the growth of medical units under savings and efficiency

70 million Mexicans that we are responsible for.”

criteria. In order to do this, a new model for medical

“Consolidated purchases have allowed IMSS to save a total of MX$4.5 billion (US$300 million) in the past two years.”

Dr. José Antonio González Anaya, Director General of IMSS

Last year, IMSS faced an substancial deficit that led it

units, which takes into account the needs of our affiliates,

to implement a process for financial healing. By the

was created. Through an analysis of IMSS infrastructure,

president’s instructions, from the beginning of the current

existing demand, and productivity of existing infrastructure,

administration, IMSS implemented a series of measures

the locations where it was necessary to prioritize new

to raise the productivity and efficiency of the services

infrastructure were determined. The considered expansion

provided by IMSS, without increasing the financial

for 2015 includes the construction of 28 new units for general

resources invested in them. In order to do this, the institute

practitioners and the substitution of 12 in bad condition or

established a program focused on the deregulation,

which are located on sublet property. Recently, the new

simplification,

which

Hospital General Regional de Reynosa was put into partial

became the most ambitious program in its history. IMSS

and

digitalization

of

services,

operation and now second level hospitals in Villa de Alvarez,

also aims to strengthen transparency and competency

Leon, Nogales, and El Marques are under construction, and

for all buying processes, due to the fact that it is the

tenders will soon begin for four more hospitals.

second largest purchaser of goods and services in the

42

country. Additionally, the institute intends to increase the

In 2015, IMSS led the largest consolidated purchase of

excellence of medical attention. An example of the results

medications for the public sector, which incorporated 42

of these measures is the digitalization of worker-employer

participants and consisted of about MX$51 billion (US$340

fees, which 650,000 out of 800,000 registered businesses

million). This acquisition represented savings of MX$4 billion

now pay online. This measure allowed the institute to

in comparison to 2014, which, added to the savings from

save MX$200 million a year on bank commissions, mail

2013, represent a total of MX$8.3 billion (US$533 million) for

commissions, and paper. Another example is consolidated

all participants. For IMSS, savings from these consolidated

purchases of medications, which are now led by IMSS for

purchases for this year represented MX$2.5 billion (US$166

the health sector as a whole. These purchases allow several

million), which, added to the MX$2 billion (US$133 million)

institutions to buy medicines and supplies at wholesale

savings of last year, represent a total of MX$4.5 billion

prices, which are very low. This initiative has allowed IMSS

(US$300 million) savings. To strengthen this integral strategy,

to save MX$4 billion on medicines over the last two years,

in March 2015, IMSS implemented the pilot program called

enabling it to buy more. Finally, the institute has created

Vales Medicamentos (Medication Vouchers) in Mexico City.

re-fillable prescriptions. Previously, some patients with

This program allows patients to acquire medicine at any of

controlled chronic degenerative diseases, such as diabetes

IMSS’ 60 pharmacies in Mexico City if it is not available from

and hypertension, had to visit their main practitioner every

the local general practitioner’s unit. This program has been


highly successful. At this point the institution is buying 20%

12% for children between five and nine years of age. During

of medicines and expending MX$4 billion (US$260 million)

that same period, the number of diabetes diagnoses has

less in order to ensure opportune supply to help patients

risen from 2.1 million to 7.4 million, and early detection has

acquire their medicines as soon as possible.

expanded to the age of 20. Given the importance of early nutrition, a change was implemented to the eating regimes

Mexico is facing an epidemiological shift with chronic

of IMSS’ daycares in 2013. As a result, a significant decrease

non-communicable diseases affecting a larger number of

on the percentage of overweight and obese children from

Mexicans than infectious ones. This situation has grown to

two to five years old was perceived. “From January 2013 to

the point that if the government does not invest enough

May 2015, we perceived that children who spent more time in

to handle these diseases, the costs associated to obesity

IMSS daycare would pass from an overweight or obese status

and diabetes will completely consume the budget for public

to a normal weight,” IMSS mentioned. “On average, 4% of

health services by 2050. In order to tackle this growing

overweight children and 7% of obese children who attended

problem, several government institutions are implementing

for less than a year reduced their weight to a normal level.

strategies to handle these diseases, including IMSS. While

When children attended between one and two years, these

the rate of these diseases is growing, for the last few years

percentages were raised to 18% and 21%, respectively, while

the institution has managed to reduce the mortality rate

they were again raised to 45% and 27% respectively for

linked to chronic non-communicable diseases in comparison

children who attended for more than two years.”

to the rest of the health sector. Even so, IMSS believes that there are still opportunities to improve the efficiency of

IMSS

prevention processes and detection and control of patients

responsibilities. The institute states that “the results we have

without raising costs.

obtained these last two years do not mean that the financial

is

extremely

mindful

of

its

achievements

and

pressures of the institute have been solved, there is still a lot of On the matter of prevention, IMSS has focused on increasing

work to be done and the challenges for the next few years are

the number of preventive checkups through PREVENIMSS,

still formidable.” The reduction in the use of reserves in 2013

a highly successful program. Through the last decade, the

managed to place the institution on an inflexion point which

number of checkups went from eight million to 29 million by

set the way towards a healing process of its financial situation.

the end of 2014. The goal for this year is to get to 30 million

For IMSS, 2014 was a year for consolidation of results, since

of checkups for PREVENIMSS. IMSS has also successfully

the use of reserves was halved for the second consecutive

led the program Chécate, Mídete, Muévete, managing to

year while the service was improved. The results accomplished

align the efforts of the government to change Mexico’s

over the last few years will give the institute financial breathing

eating and exercise habits. In order to handle diabetes,

room and allow it to expand its infrastructure and consolidate

strong efforts have been implemented for early detection.

and institutionalize its services in 2015 and the rest of this

Between 2006 and 2014, the child obesity rate monitored

administration. These improvements will provide tangible

by IMSS diminished from 6.3% to 5.8% and from 14.8% to

benefits in favor of the more than 70 million affiliates.

43


| VIEW FROM THE TOP

PUBLIC HEALTH CENTRAL TO NATIONAL WEALTH PABLO KURI MORALES Undersecretary of Prevention and Health Promotion at the Ministry of Health (SPPS) Q: What is the most concerning aspect of Mexico’s

universal coverage of all necessary services, devices, and

epidemiological profile?

medicines: preventive medicine, quality of medical care,

A: The major challenge in Mexico seems to be the rise in

and effective access to healthcare services. The objective

non-communicable diseases, as well as the prevalence

is to work alongside medical professionals, doctors, nurses,

of emerging and reemerging diseases, meaning that

and social workers, who have to be constantly trained.

resources within the health sector must be optimized.

Physicians and nurses are generally concentrated in large

The Mexican public health system registers 44 million

cities for several reasons, such as financial gain, access to

diagnoses per year, of which about 26 million constitute

proper training and facilities, and recognition, so there is

respiratory diseases and five million gastrointestinal

no encouragement to move and work in rural areas. Also,

diseases, while urinary tract infections are the third most

we do not have a proper evaluation system to analyze the

prevalent. Despite the fact that chronic diseases such as

quality of their work and properly incentivize them.

hypertension and diabetes account for only the fourth highest diagnostic rate, they are the leading cause of death

Q: What would such an evaluation system look like?

in the country. While the SPPS identifies and addresses the

A: Since many people work in rural communities, it is

problems, these conditions often arise because of a lack

more difficult for us to evaluate their performance and

of communication, education, or finances, and as a result

measure the impact of the healthcare policies that we are

it is necessary to develop comprehensive approaches to

implementing. In order to provoke change, we are working

alleviate the impact of these problems.

to establish an independent system, which will be operated and coordinated by the Autonomous University of Nuevo

Q: What actions are required in order to address these

Leon (UANL). The university is currently finalizing the

problems effectively?

three strict indicators that will be applied to all the policies

A: We must ensure that universal coverage becomes a

implemented by the government and when complete,

reality, which means creating a system where people

these will be applied comprehensively across the Mexican

have comprehensive access to treatment instead of being

states. While Mexican states are decentralized, their health

insured in name only. Preventive medicine, quality of

strategies are aligned to the national strategy and since

medical care, and effective access to healthcare services

July 2014, when this program became a priority, we have

must be developed in order to support universal coverage

become aware of the contributions of each Mexican state

to all services, devices, and medicines. The main objective

to the national goal. We published a baseline for this

is to work alongside medical professionals, doctors, nurses,

information at the end of the second quarter of 2015,

and social workers, providing constant training while

which will now be updated every six months.

providing motivation through new incentives. Physicians and nurses are generally concentrated in large cities, with

Q: In what other ways can communication be facilitated in

little incentive to move and work in rural areas, a personnel

order to ensure resources are not squandered?

shortage which is exacerbated by the fact that we do not

A: There is a problematic lack of communication between

have a proper evaluation system to analyze the quality of

states and between different levels of government, such as

work and provide adequate incentives.

Secretariats of Health in each state and federal authorities, as well as information breakdowns between the managerial

44

Q: What are the actions that need to be carried out in

level and operational level within the states. This is why we

order to increase the diagnosis of chronic diseases?

are making an integral effort to improve our communication

A: Mexico does not have a diagnostics problem, the main

strategy, and since communication greatly depends on

issue is that we have to secure universal coverage, where

individual authority, this problem can be solved by strong

people have real access to the system instead of being

leaders. We hold meetings every 45 days to communicate

insured in name only. Three pillars are needed to support

the necessary guidelines that the states must follow, and


these meetings are complemented by national annual or

in urban areas, where many parents are not at home for

bi-annual conferences. Current technologies also allow us

meals and cannot consistently monitor the products

to hold meetings remotely.

consumed by their children. In large cities, it is also difficult for children to walk to school due to a complex number of

Q: What prevention programs is the SPPS currently

factors, making them more reliant on cars, and although

implementing, and how are they structured?

there have been initiatives to solve this, more attention is

A: One of our famous media campaigns is named

required.

“Chécate, Mídete, Muévete” (Check Yourself, Measure Yourself, Move Yourself), which constitutes the first phase

Q:

of an awareness raising project about the importance of

implementing prevention programs?

monitoring health indicators, and will be complemented

A: The main problem is a lack of personal responsibility

by a second phase in which we offer implementation

and we must educate the public to take responsibility

techniques. Another program included changes to Article

for their health and that of their families. For instance we

3 of the Mexican Constitution to prohibit the sale of

provide information about risks associated with vector-

unhealthy products in schools. We are also developing

borne diseases, and its pervasiveness within unhygienic

care networks for diabetic patients, with demonstrative

environments with accumulation of garbage. We have

projects in 21 states, and while these only cover primary or

also observed that implementation varies greatly from

secondary care, they also work as an outreach program for

program to program and easier initiatives to implement

people in remote communities. Moreover, there is a pilot

are generally those for which only environmental changes

program underway to create electronic registrations for all

are required, such as using insecticides to kill mosquitoes

patients and we have also changed regulations to prohibit

carrying dengue fever, and due to administration of a single

all advertisements of sugary beverages to children while

injection, vaccination programs tend to be straightforward.

creating a new tax structure for these products.

We find that is it more difficult to impact ingrained habits

What

are

the

most

challenging

issues

when

and influence people to make long-term, significant Q: On what basis are the prevention programs created?

lifestyle changes, even to the detriment of their health.

A: Public healthcare policy requires consistency as each administration inherits the legacy of that which precedes

Q: Which strategies will be implemented to prevent chronic

it, and this government has certainly built upon the

diseases from consuming the public health budget?

experiences of previous ones. Due to feedback from

A: We already allocate a significant proportion of the

international forums provided by organizations such as the

healthcare budget to treatment of chronic diseases and

WHO, the majority of health programs may be reinvented

addressing their further reaching implications. We know

or relaunched, using experiences from national and global

that 70% of Mexicans are overweight, the majority of whom

best practice. However, addressing healthcare challenges

will subsequently present symptoms of chronic diseases at

is not solely a government responsibility and requires a

some point in their lives. At the current rate, it appears

considerable contribution from society as a whole.

that complications caused by these diseases will consume the budget and even require exponentially increased

Q: How are the funds collected from the sugar tax being

healthcare expenditure. Although the problem has existed

distributed to promote health?

for many years, Mexico is only now beginning to react by

A: Due to previous issues with similar public programs,

changing healthcare guidelines, but several decades are

general taxes such as these cannot be earmarked for a

required in order to truly have positive impacts and invert

specific purpose. A small percentage of the proceedings

the trends. Our current strategies are modest but we have

collected from the sugar tax were given to public

formulated three realistic and comprehensive goals, the

schools, a contribution that must be complemented

results of which can only be measured over the long term.

by municipalities acting to enforce federal regulations

We want to reduce the speed at which these diseases

and monitor the products sold in schools. Article 114

grow, increase the number of people receiving adequate

of the Mexican Constitution stipulates the duties of

treatment, and implement prevention strategies across

municipalities, and these terms include protecting the

Mexico. Other groups have tried to launch strategies to

health of their citizens, which is an issue that presently

combat chronic diseases, but providing medicine alone

lacks a committed approach. For example, the prevalence

will prove an ineffective method without the cooperation

of obesity in children would be greatly reduced if families

of the Mexican public in changing inherent lifestyle

were adequately educated about healthy eating, and

habits, and the incorporation of environmental and social

the nutrition problem tends to be a more concentrated

determinants.

45


| VIEW FROM THE TOP

THE FIRST LINE OF DEFENSE FOR PUBLIC HEALTHCARE DR. GABRIEL O’SHEA National Commissioner of Seguro Popular Q: As the National Commissioner for Seguro Popular,

diseases, including breast cancer, uterine cancer, prostate

what can you tell us about its creation and purpose?

cancer, diabetes, HIV, cardiovascular diseases, and cornea

A: As an ophthalmologist and a transplant surgeon, I was

and bone marrow transplants.

the first physician to become National Commissioner. Before accepting this position, I was Secretary of Health for

Q: Mexico’s public health expenditure is below the OECD

the State of Mexico. This state has the largest health system

average. How can Seguro Popular help the Mexican

in the country, covering 16 million inhabitants, so I had real

government improve its healthcare investments?

experience dealing with the public health sector on a large

A: While there may never be enough investment in

scale. When I took this position, I was already familiar with the

healthcare, it is possible to improve results by prioritizing

particulars of the public health system, its programs, budget,

needs and ensuring that budgets are used appropriately.

priorities, strengths, weaknesses, and areas of opportunity.

The public health sector should focus on a range of

The Social System for Health Protection (SPSS), also known

factors, such as preventive measures to control chronic

as Seguro Popular, was created as a social alternative for

diseases, consolidated acquisitions to ensure a steady

health protection for Mexicans who were not affiliated to

supply of drugs, and more efficient control of the

any other public health institution, such as IMSS or ISSSTE.

resources transferred from Seguro Popular to the states.

One of the main reasons for its creation was to reduce the

Seguro Popular used to have no control over how the

out-of-pocket costs that Mexicans paid for medication and

states utilized the budget granted to them by the central

medical services. The introduction of Seguro Popular has

government, which led to problems as money was allocated

reduced these costs from 56.2% in 2003 to 45.2% in 2012,

to unrelated areas. To resolve this, President Enrique Peña

according to the OECD.

Nieto urged the central health sector to increase control by modifying the General Health Law. These changes

Q: What is the extent of treatments covered by Seguro

were implemented in June 2014 and now this ensures a

Popular?

higher supply of medicines, more adequate equipment

A: Seguro Popular covers 100% of primary healthcare,

for state hospitals, and more doctors and nurses. Seguro

which comprises medical consultations with general

Popular has also implemented other measures to improve

physicians,

other

healthcare, including Programa 32x32, which encourages

preventive studies. It also covers 85% of secondary care,

an exchange of services among all 32 states in Mexico.

which is comprised of four basic specialties: gynecology,

Finally, our current administration has financed 227

pediatrics, general surgery, and internal medicine. Finally,

projects to construct, renovate, and equip hospitals in 22

it covers 100% of tertiary level care through the Fund

states, with a total investment of US$300 million.

vaccinations,

mammograms,

and

for Catastrophic Expenses, incorporating 59 expensive

46

procedures using reserves amounting to US$903 million.

Q: What were the main changes made to the General

To reduce this sum, the Mexican government should make

Health Law?

prevention a priority. It is believed that 80% of the diseases

A: The recent changes to the law strengthened transparency

that Mexicans contract in their lifetimes can be solved at

in the use of resources. We also increased penalties from four

the first level of care, if diagnosed in time. Currently, there

to seven years in prison and fines from 1,000 to 500,000

are 64 million Mexicans with diabetes who are not in control

days of minimum wage to whoever misuses Seguro Popular

of their blood glucose levels and in 15 years, these patients

resources. The improvements to the law also allow patients

will need highly advanced and expensive procedures such

to receive medical attention at public hospitals in any

as dialysis, amputations, or laser photocoagulation to treat

state in the country while empowering them to request

diabetic retinopathy. Through the Universal Catalog of

reimbursement from the patient’s state of residence. This

Health Services (CAUSES), Seguro Popular offers several

was not possible before and states simply had to absorb

procedures for the detection and prevention of preventable

those costs. This convergence will also allow refunds


between different institutions. Other changes include the

exceed the capacities of the public health sector, we have

consolidated purchasing of medications. The collaboration

agreements with 35 private hospitals, from which Seguro

between ISSSTE, IMSS, and the National Institutes of Health

Popular can solicit services.

of 17 states, gave IMSS a stronger position to negotiate lower costs. In 2014, more than US$206 million were saved

Q: The upcoming reform of the General Health Law is

by consolidating the purchases of five states. In 2015, the

expected to integrate the public health sector, including

scope was broadened to 17 states and US$519 million

IMSS, ISSSTE, and Seguro Popular. How will this precisely

were saved. Since Mexican states are autonomous, the

affect Seguro Popular?

acquisition of medicines cannot be managed at the federal

A: This process will focus on portability and convergence

level, meaning that even though they receive their budget

for it will not be possible to merge all these institutions

from federal reserves, they ultimately decide how to spend

into a single body, as each has its own collective contract,

it, which is why it is necessary for states to agree and

payment scales, and union that will prevent a complete

consolidate their purchases.

merger. Our first goal in this process is to unify the payment scales, which is far from straightforward. We

Q: How do you ensure the provision of quality services?

have had 15 different meetings about this subject over

A: Many believe that Seguro Popular is a public institution

the last two years but no consensus has been reached.

comprising hospitals, doctors, and medicines, but in reality

Still, we have already unified delivery services and

Seguro Popular is a large insurance organization that works

emergency attention. We recently signed a general

as a financial instrument. We seek to guarantee that our

agreement between IMSS, ISSSTE, the Ministry of Health,

affiliates can provide high-quality healthcare, a process

and Secretariats of Health in different states to provide

to which we contribute in several ways. The quality of a

pregnant women with access to 463 specialized clinics

hospital is generally evaluated according to its equipment,

in Mexico.

personnel, infrastructure, and the availability of medication. To ensure this quality, we have created the State Regime

Q: How much do the complications stemming from

of Social Health Protection (REPSS) that organizes visits to

chronic diseases cost Seguro Popular?

hospitals and clinics to monitor the quality of the services

A: The budget for the prevention of chronic diseases

provided and ensure that patients receive efficient and timely

stands at US$1 billion. Years ago, Mexican lives were mostly

treatment and medication. REPSS also ensures that patients

threatened by infectious diseases but now we are dying

are not being overcharged for these services. Finally, we also

of conditions such as diabetes, strokes, and cancer, which

created guidelines with the Treasury to delineate Seguro

are extremely expensive for the public health system. Our

Popular’s expenditures. The guidelines stipulate that 30% of

priority is to improve the quality of health services and to

the funds sent to the states must be spent on medication

increase preventive measures to limit chronic diseases.

and deposited in the Federation Treasury (TESOFE), where

These measures take the form of prevention campaigns,

the central government can monitor usage. This is intended

one of which is currently seeking to promote the preventive

to eliminate the shortage of medication.

detection of breast cancer by bringing mammograms to rural communities. There are also campaigns for preventing

Q: The public health sector receives a large amount of

smoking, detecting prostate cancer, and providing prenatal

patients but has a limited amount of hospitals and a

care to pregnant women. In my opinion, the budget for

budget deficit. How can it still meet its obligations in

preventive measures should be raised by 50% in order to

terms of adequate care?

reduce future costs.

A: The budget for Seguro Popular for 2015 is approximately US$5.2 billion. Of this budget, 40% is spent on salaries, 30%

Q: Is there any campaign focused exclusively on rural

on medication, 20% on preventive measures, 6% on REPSS,

areas to address healthcare issues?

and 4% for building new hospitals, rehabilitating old ones,

A: Yes, but they should ideally be rolled out nationwide.

and the acquisition of new equipment. Around US$187

We provide health services for The Ministry of Social

million is used every year to improve infrastructure. President

Development’s Prospera program, the goal of which is to

PeĂąa Nieto has made 26 healthcare commitments, mainly

help the poorest in the country. It involves an initiative to

to renovate hospitals and replace obsolete equipment,

fight hunger in rural communities and provides educative

which will largely be funded by Seguro Popular and the

materials in more than 20 indigenous languages on

Ministry of Health. However, while our number of affiliates

several topics, such as preventing unplanned pregnancies.

has greatly increased, the number of public hospitals has

Prospera has a budget of about US$313 million to address

remained static. In cases where the needs of the patients

these issues.

47


LOOKING BACK AT TEN YEARS OF SEGURO POPULAR The implementation of Seguro Popular in 2004 increased

diseases has fallen from 15.4% to 10.8%. The introduction of

access to healthcare for all Mexicans. Prior to this,

Seguro Popular heralds a major advancement in Mexico’s

coverage was reserved only for those employed by the

development. However, the fact that the percentage of the

government, the formal sector, or individuals with enough

population with access to the healthcare system nearly

economic resources to afford private healthcare. This

doubled in less than ten years presents a huge challenge.

system overlooked more than 50 million Mexicans who were either self-employed, unemployed, or working in

To improve infrastructure the government spent over US$5.3

the large informal sector. Today an increasing number of

billion in the last decade to build, expand, and refurbish more

the population has gradually received essential medical

than 2,750 hospitals, clinics, and other primary points of

coverage. In 2014 the program provided basic healthcare,

medical care. Focus was provided not only to infrastructure,

hospital care, and preventive medicine to 55.6 million

but also on providing appropriately qualified medical

Mexicans. Certain medical services such as infant and

personnel as well as timely and effective healthcare. Some

newborn vaccinations were recently included through the

state hospitals remain understaffed, leading to average

Medical Insurance for a New Generation initiative.

waiting times of 90 minutes before an incoming patient receives any assistance. This is especially problematic in

The system is financed by the federal government in

remote and rural locations, since most medical specialists are

collaboration with the state governments, plus public

concentrated in the urbanized areas of the country. Despite

contributions. One of the main goals is to provide inclusive

the fact that in 2012, among all OECD countries, Mexico

access to otherwise unaffordable treatments. According to

produced the fifth highest number of medical graduates per

reports Seguro Popular has on average reduced expenses

100,000 people, efficient allocation of resources still proves

by 36.8% in general and by 51.7% for households in which

arduous.

hospitalization was required. The government has vowed to increase spending on healthcare from 7% to 10% of total

Meeting the demand for medicines is another challenge.

expenditure to maintain and further improve the level of

The budget of Seguro Popular is relatively low at only

medical care of the Seguro Popular. Since its introduction,

US$200 per person each year, and most medicines are paid

life expectancy has risen to 75.4 years, which is similar to

on an out-of-pocket basis, which leads to a large demand

that in the US. Meanwhile, infant mortality has reduced

for cheap effective drugs. Although out of pocket expenses

from 18.2% to 14.1% and the proportion of communicable

have been reduced from 53% to 45% of the total private

THE ROAD TO PUBLIC MARKET FOR NEW MEDICINES Drug regulation remains a complex process. In order to

its own right. From discovering a molecule to conducting

reach the Mexican public market, new medicines must

in vitro tests, from preclinical studies to clinical trials,

pass through a number of processes. Drug development

the early life of a new drug can last between eight and

and import require separate processes, but both new local

12 years. The number of molecules that become safe and

medicines and imported drugs are subject to COFEPRIS

effective medicines remains somewhere around one out of

approval and to General Health Council (GHC) evaluation.

every 10,000.

The drug must then be included on the National Formulary before being evaluated by public institutions, and finally

Changes to the COFEPRIS administration have streamlined

being made available to hospitals.

the process, but difficulties remain. In the past, the transfer from GHC approval to the National Formulary could take up

48

A 2014 survey conducted by IMS Health found that the

to 1.3 years, followed by examination periods of eight months

process took an average of 4.3 years. Despite COFEPRIS

as the relevant public institutions examine the drug’s case for

speeding up the overall process to 3.1 years, Mexico’s

incorporation in their formularies. Indeed, the number of new

regulatory processes lag far behind the UK, Japan (two

medicines included in IMSS’ register has dropped from 24 to

years each), France (1.8), and the US (1.1). Indeed, the

four between 2011 and 2013. ISSSTE’s register included 23

development of particular drugs is a complex process in

new drugs in 2011. In 2013, none were added.


healthcare expenditure since the introduction of Seguro

of the Seguro Popular, both the number and the span of

Popular, they are still much higher than the OECD average of

deliveries has greatly increased, which has in turn intensified

18.5%. Meeting this demand provides huge opportunities for

the formidable task of timely and effective distribution.

pharmaceutical companies to diversify their portfolios with generic products and supply the market with cost-effective

The biggest hurdle is taking the next step in developing

drugs. A further challenge is the distribution of medical

comprehensive universal healthcare in Mexico. While

equipment and medications to remote rural locations in

Seguro Popular has pushed the industry into a new

Mexico, not only because these locations are isolated, but

phase, it was only the precursor in the modernization of

also because medical equipment and medicines are strictly

the country’s healthcare system. Large inconsistencies

regulated and require the implementation of effective

remain between hospital standards as well as Irregularities

environmental controls during distribution. With the advent

between the different insurance types.

AFFILIATES OF IMSS, ISSSTE & SEGURO POPULAR (millions)

Number of affiliates to IMSS, ISSSTE, and Seguro Popular (millions of people)

60

50

40

30

20

10

0 2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

IMSS ISSSTE Seguro Popular

Source: INEGI

Source: INEGI 2014 (in the case of IMSS and Seguro Popular the data is up to June 2014; for ISSSTE the data is estimated up to December 2014). The pilot phase of Seguro Popular took place in 2002-2003

ISSSTE’s rate of rejection stands at 24%, with that of IMSS’

of reasons were not disclosed. The problem is reciprocal.

rising to 71%. Question marks over economic valuation

Pharmaceutical companies must be prepared to submit

led to 62% of IMSS rejections. Where the remainder of

proper scientific, clinical, and economic evidence data.

rejected substances is concerned, 15% were of uncertain

Meanwhile, the burden is on public institutions to streamline

safety and effectiveness, 8% failed to reach a population

processes so that medicines are made available to patients

study sufficient to be considered, – and the remaining 15%

within a shorter space of time.

ROADMAP TO ACCESS TO NEW MEDICINES IN THE PUBLIC MARKET

Drug development

COFEPRIS approval (safety and efficacy)

8-10 years

2 months

General Health Council evaluation

Institutions evaluation

1.3 years

Drug available in public instutions

1 year

8.5 months

3.1 years Sources: IMS Health, General Health Council

49


| SPOTLIGHT

CONSOLIDATING PUBLIC PURCHASES

Industry (CANACINTRA) and the National Association

Medicine procurement comprises efforts such as managing

of Health Supplies Distributors (ANDIS) to expedite the

tenders, defining contract terms, assuring pharmaceutical

process and provide sufficient information to interested

quality, obtaining competitive pricing structures, and ensuring

parties. In order to improve competitiveness, IMSS signed

medicines are listed in the national formulary, according

an agreement with the Federal Economic Competition

to the WHO. In December 2014, Mexico made advances

Commission (COFECE) to design more competitive

in meeting these requirements, with IMSS completing the

acquisition models in which the number of products

largest consolidated purchase in the history of the Mexican

submitted into the tender process increased, generating

public system. The institution reported savings of MX$4.6

savings of MX$1.2 billion (US$80 million). Additionally, a

billion (US$30 million) due to a decrease in prices compared

more competitive price point was achieved by purchasing

to the previous year. An estimated MX$51 billion (US$340

80% of each medicine from the lowest bidder and 20%

million) were invested in medicines and medical supplies

from the second lowest, contrasting to the 60/40 model

for 2015, MX$8 billion (US$533 million) more than in 2014,

employed in 2014.

benefitting more than 90 million affiliates. The success of this process relied on an inter-institutional collaboration led by

The combination of these factors represented useful

IMSS in which the number of participants involved increased

opportunities for an increasing number of companies

from 14 to 42, including IMSS, ISSSTE, PEMEX, SEDENA,

interested in submitting proposals, which grew by 5%

SEMAR, all 21 national institutes of health, and 16 federal

this year. The competition opened up for generics too,

states. This purchase included 14 tenders comprising more

with the 12 most important distributors decreasing their

than 1,900 different drugs and wound care supplies, and a

participation from 81% in 2013 to 72% in 2014 and 58% in

volume that rose from 1.3 billion in 2014 to 1.5 billion units

2015. Moreover, the increased participation of SMEs was

this year. Financial savings from generics and wound care

witnessed by increased participation, from 73 in 2013 to

supplies were estimated to stand at MX$3.9 billion (US$260

126 in 2015. According to Social Communications at IMSS,

million) while MX$620 million (US$ 41 million) were saved

promoting competitiveness in terms of price and quality,

from the purchase of innovative medicines.

guaranteeing

transparency

throughout

the

process,

budget optimization, and most importantly, ensuring The authenticity of all sanitary registrations was verified

procurement of medicines for the population, collectively

through a collaborative agreement with COFEPRIS, while

have a positive impact on the Mexican economy. More

Transparencia Mexicana A.C. guaranteed a transparent

consolidated purchases are expected to take place in

process. In addition, 20 meetings were held between

the coming years as the health system moves toward

CANIFARMA, the National Chamber of Transforming

universality and integration.

MEDICINES & SUPPLIES PURCHASED BY IMSS 2015

MEDICAL EQUIPMENT PURCHASED BY IMSS 2015

227 422 634 674

hased by IMSS in 2015 s (Source: IMSS)

nes

l supplies

es

25,659

Medical equipment purchased by IMSS in 2015 MX$ thousands (Source: IMSS)

Medical devices

4,822

General surgical instruments

1,793

acients and psychotropics

3,499

Specialty surgical instruments

Medical equipment items

tory supplies

ctive matrial

ormulas

7,611

9,701

23,880

medicines medical supplies vaccines stupefacients & psychotropics Source: IMSS

50

laboratory supplies

specialty surgical instruments

radioactive material

medical devices

infant formulas

general surgical instruments

medical equipment items


| EXPERT OPINION

OPPORTUNITIES FOR THE HEALTH SECTOR

• •

elements

simplifying

the

A minimum sentence of four years in prison for those The strengthening of the information mechanisms and accountability

reached US$911 million this year. Such pressures have resulted in underinvestment in infrastructure and medical

of

found to be diverting public funds

difficult financial situation. The IMSS presents a deficit for approximately US$1.6 billion while that of the ISSSTE

establishing

as a governing body of the Ministry of Health

Health - One of the biggest challenges facing the Social Security institutions of Mexico (IMSS and ISSSTE) is their

The

consolidation of the Social System for Health Protection

By Joaquín Miranda, Engagement Manager of IMS

The transfer of resources from the federal government to federal entities may be made in cash or in kind

equipment and have forced institutions to seek different schemes to reduce operating costs. One of the actions that these organizations have engaged in is the practice

These

of consolidated purchases in which they can obtain a best

consolidated purchases along the Mexican states despite

reforms

have

not

established

mandatory

price through volume.

obvious financial savings, but if a large number of states are expected to participate, this may facilitate a reform in

GOALS AND OPPORTUNITIES FOR THE GOVERNMENT

the near future to compel states to consolidate medical

IN THE NEAR FUTURE

purchasing.

Medical Units Drug Supply An

adequate

administration

of

contracts,

supplier

Distribution Schemes. The distribution models vary

deliveries, inventory control in central stores and medical

from institution to institution. For instance, IMSS uses

units, as well as the purchase of items that fall out with

a decentralized model, which is managed by its own

the tender system will be the main goals for public

resources, ISSSTE uses a centralized model which is

institutions to be able to guarantee the drug supply in

managed by a third party, PEMEX has a mixed model,

its pharmacies. This issue has been an ongoing complaint

and Seguro Popular models of distribution vary by

from users at the main public institutions in the country

state. The government should define once and for all

in the last years.

the distribution model for medical supplies which will be most suitable for institutions to achieve adequate supply at a reasonable cost.

Consolidation of Seguro Popular Purchases With the introduction of “Strategy 5.5- Promoting Efficient Spending on Medical Supplies in the Health Sector

Consolidated Purchasing of Other Products and

Agenda 2013-2018,” the use of consolidated purchasing of

Services. The health sector is seeking to increase its

medical supplies for the public sector was implemented.

savings through schemes that allow it to consolidate

Additionally, the reforms approved are focused on

other types of acquisitions like medical equipment,

improving transparency in the handling of Seguro Popular

integral medical services and vaccines. This has already

resources among those at the forefront. These laws include:

begun and should become a priority in the near future.

PURCHASES 2012 VS 2013 (number of product types)

MEDICINES ACQUIRED PER INSTITUTION

400

800

357

350

700

300

632

600

250

500

467

400 300

68

195

159 56 NSHAE

0 ISESALUD

2

PEMEX

2

ISSSTE

Increase 1-9%

Same price

Decrease 1-9%

Decrease 10%

Decrease 30%

0 Decrease 50%

225

100

6

Increase 50%

25

Increase 30%

8

37

Increase 10%

50

252

200

IMMSS

100

SEDENA

166

150

SEMAR

200

Source: IMS Health

51


UNBALANCED HUMAN CAPITAL SUPPLIES Mexico’s economic credentials are impeccable at a macro

developed unevenly, with excesses in some specializations

level. Designated an “emerging power” by the G8, and

and shortages in others. Medical students seem to have

an upper-middle income country according to the World

little interest in specialties which they perceive will not

Bank’s indices, Mexico is undoubtedly one of the world’s

provide the high economic compensation and prefer

major economies. A large and strong working population

those that they believe will, such as plastic surgery. Low

is essential for economic growth, but experts remain

salaries play a strong hand in the decision according to

concerned about the country’s ability to look after its

the National Union of Workers of the Ministry of Health

workers.

(SNTSA), which states that specialists in some states earn MX$7,000 (US$455) a month.

Despite Mexico’s upper-middle income status, the country suffers from a problem associated with developing nations:

A look at figures from the Mexico’s health-workers’ union,

a shortage of doctors.

the National Union of Workers of the Ministry of Health (SNTSA), tells the full story. With specialists in some states

According to WHO statistics, the global gap of 7.2 million

earning MX$7,000 (US$467) a month, medical students

professional health workers in 2012 is likely to rise to 12.9

and practitioners choose to go elsewhere, seeking work

million with damaging consecuences. Overwork tends

in well-remunerated sectors, such as plastic surgery, and

to shorten consultations, hence lowering the quality of

higher-income states, fir example Mexico City.

medical care and increasing the price that patients have to pay due to limited competition.

Mexican universities also lack the capacity to prepare such specialists. Applications for single programs routinely

In 2014, INEGI registered 281,000 physicians who are

surpass the 25,000 mark, when an entire medical school

currently working professionally. According to the WHO,

may only have the capacity for one quarter of that 632

in 2011 Mexico had 2.095 physicians per every 1,000

number. Meanwhile, the shortage of specialists continues

citizens, with 2.5 doctors per thousand people being the

in areas as oncology, geriatrics, neurology, psychiatry, and

US average. Both are below the WHO recommendation of

nephrology.

2.9. A greater problem faced by the Mexican healthcare system is a shortage of specialists and their uneven

The load of patients per specialist is a heavy one. The

concentration in the Mexican territory. According to

Mexican Society of Oncologic Studies states that there are

INEGI, Mexico currently has only 1.2 specialists per 1,000

only 1,200 oncologists in Mexico responsible for treating

people. “The shortage of specialists is due to a lack of

125,000 new cases of cancer per year. The problem is

planning from the central government, along with poor

passed on directly to the patient, with 80,000 Mexicans

planning of physicians’ retirement plans,” says Dr. Enrique

dying every year of malignant tumors. “Of the more

Graue Wiechers, Director of UNAM School of Medicine.

than 115 schools of medicine in Mexico, only eight teach

According to Dr. Graue Wiechers, the health sector has

oncology,” says Dr. Antelmo Abelardo Meneses García,

UNAM APPLICANTS

29.2%

27.2%

28.9%

27.1%

26.5%

26.3%

5,464

6,375

6,251

6,291

6,372

6,476

6,964

6,939

2009

2010

2011

Source: Interinstitutional Commission for the Formation of Human Resources for Health

2013

25.5%

2012

23.7%

accepted

52

22,027

2008

23,103

26,315

2007

21,386

26,259 23,846

2006

23,050

24,959


Director General of the National Institute of Oncology (INCAN). Geriatric care is also lagging far behind, ten

Whatever the strategies eventually adopted across the

million elderly people require highly specialized care

health sector, they must be comprehensive. Mexico’s

throughout Mexico, according to the National Institute

disease burden crosses demographics, class lines, and

of Older Persons (INAPAM). There are only 400 geriatric

state limits. Solutions to the problems facing healthcare

doctors available to look after them. Finally, chronic

must do the same.

kidney failure affects nine million Mexicans, with only 800 nephrologists available to treat them. Another significant problem for the sector according to Dr. Teresa Corona Vázquez, Director General of the Nacional Institute of Neurology and Neurosurgery (INNN), “has nothing to do with the lack of specialists. The issue lies in the concentration of specialists around the urban centers of Mexico City, Guadalajara, and Monterrey.” Patients living in other states do not have access to these resources, forcing patients – including those requiring emergency care – to travel to these three cities. The burden weighs heavily on the country’s National Institutes of Health, which struggle to treat such a large number of individuals. Physicians often prefer to stay in large cities, as job opportunities tend to gravitate around urban hubs. According to Dr. Graue Wiechers, “doctors are unwilling to travel to places where they feel unsafe, or where they feel they will not be able to grow professionally and economically.” Dr. Corona Vázquez, of the INNN, agrees, with reference to a high-specialty Hospital in Tapachula, Chiapas, whose state-of-the-art equipment is not enough to attract specialists to the area. Chiapas is not the only state affected: Oaxaca, Veracruz, Guerrero, the State of Mexico, Quintana Roo, Hidalgo, and Puebla report a steep specialist deficit. Varying strategies have been proposed to solve this problem. The director of UNAM’s medical school, believes that this is a joint problem for the Treasury and the Ministry of Health. “The health sector has to stimulate migration to those areas, perhaps by establishing different payment plans. The whole sector must be better planned to solve this problem.” Dr. Corona Vázquez recommends strengthening health services in every single state in order to increase the number of general and specialty hospitals, so that hospitals in neglected states can provide competitive employment offers. Raising salaries appears to be one way forward identified by important players. The National Union of Workers of Social Security (SNTSS), in conjunction the State Delegation of Chihuahua and the Business Coordinating Council of Chihuahua, has proposed raising salaries by 46% to attract specialists to that state. One unconventional alternative proposed by Dr. David Kershenobich Stalnikowitz, Director General of the National Institute of Medical Science and Nutrition Salvador Zubirán (INCMNSZ), incorporates telemedicine. “General physicians can request specific information from remote specialists which reduces the necessity of having specialists spread all over the country.”

53


| VIEW FROM THE TOP

MULTIDISCIPLINED RESEARCHERS DRA. TERESA CORONA VÁZQUEZ Director General of Instituto Nacional de Neurología y Neurocirugía (INNN) Q: You have been involved with this institute for the past

disease, while Amerindian genes seem to confer certain

22 years and directed it since 2007. What have been your

protection. We are still studying different origins according

greatest achievements during this time?

to the subtypes of multiple sclerosis in Mexico, which is

A: When I began working at INNN, my personal goal was

the result of cumulative efforts over many years including

to become an active participant of the institute’s research

research on an endogamous community in the Lacandon

system and the National Coordinating Commission of the

Jungle, where this phenomenon appears to be nonexistent.

National Institutes of Health and High Specialty Hospitals

The reason for this may be that this population’s genes are

(CCINSHAE) in order to continue my trajectory within the

purely Amerindian, or may be influenced by epigenetic

National Research System (SNI). This research eventually

factors such as the surrounding environment. This population

led to the creation of the INNN’s clinic for multiple sclerosis

also frequently suffers from intestinal infections and there is

as, at the time, we noticed a rise in the number of patients

a hypothesis that suggests that infections of this type confer

suffering from this disease both in Mexico and in Latin

certain protection from other immune diseases, such as

America. Later, I was appointed Director General of INNN

multiple sclerosis. There are new medicines being developed

by its board. The objective of this clinic is to provide

to treat this disease, the only problem is that they are too

appropriate care to patients through a multidisciplinary

expensive for the majority of the Mexican population.

approach including rehabilitation, support groups, and neuropsichiatry. I also established several research lines

Q: What are the main challenges that the institution is

such as neurocysticercosis, an extremely common disease

facing nowadays?

in our country and currently, our clinical laboratory for

A: The institute provides medical attention to individuals who

neurodegenerative diseases is expanding its research lines

do not have social security of any kind, but we also receive

to include Parkinson’s disease, and dementia, among others.

patients with social security who desire to be treated at the

In addition, having worked in the Education Division. We

National Institutes of Health. We have a scale of six different

manage to standardize all the specialties in the institute to

ways to reimburse treatment costs. Out of our entire patient

assimilate UNAM Faculty of Medicine’s post-graduate studies

base, 85% belong to the first three possibilities, which means

and now we are incorporated as part of this campus. We

that they are able to cover less than 15% of the real cost. The

have created 31 different post-graduate programs besides

INNN must provide high quality treatments and care for all

our specialties, including a nationally recognized specialty

patients without taking into account their economic means.

in neurology created in collaboration with CONACYT. This

While our mission is to provide quality care, all National

division has grown enormously and it is still growing. INNN’s

Institutes of Health were created for scientific research,

greatest strength and advantage is that we can cater to

distinguishing us from other health institutions. INNN has one

all specialties related to neurological sciences, including

of the highest research levels in proportion to its number of

clinical, biomedical, and even sociomedical. Our students

researchers, as we have the greatest amount of members

are able to develop a multidisciplinary and integral approach

of the SNI due to the high number of research topics on the

to neurology. We also have courses on neurogenetics,

central nervous system. Both Europe and the US have declared

neurochemistry, and neurophysiology, as well as laboratories

2015 the Year of the Brain, with the aim of educating society

on

and improve care for chronic non-communicable diseases

inflammation,

neuroimmunoendocrinology,

and

immunology, among others.

related to the brain. As the country is facing an epidemiologic shift, the INNN is facing a demographic transition, meaning

54

Q: What is the cause of for the increase in multiple sclerosis?

we must re-evaluate and innovate our schemes. The average

A: There is no specific reason at the moment, but we believe

age of our researchers is between 40 and 50 years old, so we

it to be a genetic problem. Mexicans are a mixed race with

expect an extremely bright future with young researchers that

genetic material from many sources. We have perceived

are producing promising research and will continue to do so

that Mediterranean genes experience a susceptibility to this

for the next ten to 15 years.


Q: Are you receiving patients from Seguro Popular? What

Q: What would you suggest to tackle the problems arising

other collaborations does the institute have?

out of the shifting epidemiological profile?

A: Recently, Seguro Popular replaced our molecular

A: At this point, the health sector must focus on prevention

imaging unit and agreed to replace our linear accelerator

and improve access to healthcare. It is well-known that

for radioneurosurgery which is extremely expensive but will

several factors influence the development of cerebrovascular

benefit a large number of patients. This linear accelerator will

diseases, all of which are related to obesity and the lack

allow us to provide non-invasive treatments for brain tumors

of physical and mental activity. The Ministry of Health is

and other neurological diseases. At this point we receive

currently implementing several prevention campaigns and

patients aged under 18 from Seguro Popular who require

removing unhealthy food from schools, but these strategies

treatment for brain tumors, and we hope to expand access

should be continued and expanded. The Mexican population

to adults in the near future. Our institute does not treat

must become aware of the correct strategies to prevent

children but we are collaborating with the National Institute

these diseases, which include changing their eating habits

of Pediatrics when needed. We are now installing a state-of-

and increasing physical activity. Nowadays there are good

the-art NMR spectrometer funded in part by the Fundación

programs to promote healthy habits to school children

Gonzalo Río Arronte – which has greatly supported us over

which is an essential step to preserving the health of the

the years – with the other half of the funds donated by

Mexican population. Within the institute we are providing

Beneficencia Pública. One of our main goals is to keep the

programs to prevent these diseases including one that offers

institute at the forefront of treatments and medical devices.

continuous education for physicians in order to help them provide external consultations to prevent diabetes, obesity,

Q: Mexico is currently facing a lack of specialists in many

and hypertension. We also have various programs in other

areas – is this the case for the INNN?

areas, including 14 support groups for several diseases, one

A: This is a serious problem but while we may need

of which is for families of patients with dementia to help

more data on this topic, we have perceived a small lack

them manage the constant stress and violence they face.

of specialists in neurosciences. The main problem is not the absence of specialists but the fact that those

Q: How are you collaborating with other institutions to

with specialized skills are concentrated in Mexico City,

extend your research?

Guadalajara, and Monterrey. There is a High-Specialty

A: The regulations of the National Institutes of Health restrict

Hospital in Tapachula, Chiapas, which has excellent

us from providing several services. Currently, the external

resources and equipment but few doctors wish to relocate

resources we get are related to our research areas and come

to this area. Rural areas lack private hospitals and clinics,

mostly from CONACYT and some private companies or

so physicians are unable to earn competitive salaries,

foundations. On the other hand, we are able to provide some

which reduces interest in those regions. On the other

services like the Positron Emission Tomography (PET) scans,

hand, hospitals in Mexico City have many specialists that

which are much less expensive in the INNN than through

strong competition exists for every single job.

a private institution. Providing external services is not prohibited by current regulations, but these modifications

In my opinion there are enough neurologists to combat these

aim to increase the services available for private hospitals

diseases yet science has become extremely reductionist,

and create agreements with private insurers to increase

with specialists for each disease, including multiple sclerosis,

availability of funds. On the other hand, every institute is

amyotrophic lateral sclerosis, dementia, and cerebrovascular

able to provide different services for the private sector, for

diseases. Since the field has become reductionist, the

example the National Institute of Public Health performs

general sentiment seems to exist that there are not enough

surveys for private companies. This topic is still under

specialists even though qualified neurologist is not necessary

evaluation, and while we at the INNN have been slightly

to diagnose any of these diseases. Specialists are often

more restricted, there are projects that we are interested in

necessary to make a precise diagnosis or special treatments

developing including biomedical markers for some diseases.

but this is not always the case. Q: What are your priorities for 2015? Mexico is undergoing an ‘incomplete’ epidemiologic

A: This year we want to finish the construction of the new

transition and demographic shift: because we are still

linear accelerator and NMR spectroscopy units, and some

facing infectious diseases, as well as maternal and infant

of our newest infrastructure. We also plan to develop our

health problems, common to developing countries, but

research areas and improve the quality of our services. Last

we are also facing illnesses typically associated with

year, INNN celebrated its 50th anniversary and our goal is

developed countries such as dementia and Parkinson’s.

to continue growing in research, education, and care.

55


| VIEW FROM THE TOP

GROUNDBREAKING MODELS FOR INTERNAL MEDICINE DR. DAVID KERSHENOBICH STALNIKOWITZ Director General of Salvador Zubirán National Institute of Medical Science and Nutrition (INCMNSZ) Q: What have been the latest developments and

in order to educate the populations on nutrition and train

achievements of INCMNSZ?

medical personnel to be able to handle nutritional needs.

A: The INCMNSZ was created to address nutrition and

The INCMNSZ currently supports other institutions such

internal medicine, focusing on all aspects of the internal

as the Ministry of Social Development (SEDESOL) and

medicine for adults but traumatology and gynecology.

the Government of Mexico City in specific programs such

Ours is a third-level hospital with advanced equipment

as SaludArte. Also, we publish the Nutrition Notebook

and trained personnel capable of handling highly complex

(Cuaderno de Nutrición) addressed to all the population

situations. We have expanded the ER from 400m to

to instruct them on health improvement. Our tactic

1,600m. A common problem up to this point was that

against obesity is to focus on nutrigenomics, and we stand

patients waiting for emergency consultations were in

as the forefront of this area worldwide. The INCMNSZ is

the same room as hospitalized patients in semi-critical

currently researching endemic food to understand how

condition. We have also improved our methodology to

they affect the genes of the population, and to determine

treat ER patients by providing manuals detailing the

their role in the obesity crisis.

process to triage patients which used to take up to five hours. This handbook has speeded up the admission

Q: What is the institute’s research focus at the moment?

process to three minutes after the patient arrives. We

A: In the area of nutrition we have an important research

have also upgraded the emergency area included a simple

project on gut microbiota, which will have a considerable

tomography, dialysis equipment, and procedural rooms to

impact on the Mexican population. There are more genes

provide fast attention for emergencies. We receive more

within our gut flora than in our own genes, so our goal

than 100 emergency patients on a daily basis with complex

is to map their interaction. It is a popular opinion among

cases that have not found resolution in other hospitals. We

researchers that the genes of our gut flora are strongly

have also worked for the past two years in creating our

related to the development of several diseases, including

own electronic system, which will link all our services and

chronic ones. We also have research lines in internal

will be portable to allow doctors to provide consultations

medicine mainly in obesity and diabetes.

outside the institute. The institute is collaborating with the Broad Institute

56

Q: The institute is responsible for several nutrition

of MIT and Harvard in Boston, to map polymorphisms

programs, including “Un kilo de ayuda” (A Kilogram of

in diabetics. We determined that some polymorphisms

Help). What impact have these programs had?

increase the possibility of developing diabetes mellitus

A: The institute was founded when malnutrition was a

by a multiple of six. A third area is related to infectious

large problem in Mexico. Nowadays, the percentage of

diseases, inculding HIV and tuberculosis, for which we

the population facing this problem has greatly reduced,

have biosafety level 2 and 3 (BSL 2 and 3) laboratories

but it is still an important matter for the country. At

One of our latest accomplishments is our Research

present, we face the opposite problem: obesity and

Support Network (Red de Apoyo a la Investigación),

its consequences, an issue that is threatening a large,

launched in January this year alongside the National

growing percentage of the Mexican population. Two very

Autonomous University of Mexico (UNAM), the National

different sets of knowledge are required to tackle both

Institute of Oncology (INCAN), the National Institute of

segments of the spectrum. To handle undernourishment,

Cardiology (INC), and the National Institute of Genomic

we run several programs including “Un kilo de ayuda,”

Medicine

which is focused on supporting nutritional development

repatriate 15 Mexican researchers that were living abroad,

by providing nutritious food to the most marginalized

and required the creation of a core laboratory within our

areas of the country. We are also present in many

institute to provide assistance to researchers in several

indigenous communities in Oaxaca and in Tarahumaran,

areas.

(INMEGEN).

The

network

allowed

us

to


Q: An important problem in Mexico is the lack of

visits, the patient is fully aware of his or her disease,

specialized physicians, especially in rural areas. What is

and prepared to manage it without constant sessions.

the institute doing to address this situation?

Further consultations, are only required once a year. This

A: I believe that the problem is the lack of general

model has been highly successful and it has even been

practitioners.

telecommunication

incorporated to other hospitals. There is a similar need to

systems, including television, internet, and cellphones, it

With

the

current

change these models for other diseases, such as leukemia

is not necessary to have specialists all over the country as

and lymphoma. While the INCAN is responsible for dealing

consultations can be provided by general physicians who

with these diseases, our responsibility is creating novel

may request specific information from remote specialists.

models of care.

The institute integrates several telemedicine classrooms to provide remote consultations and conferences. The main

Q: How do you approach research and innovation within

thing to focus on is educating the general population and

the institute?

providing them the way to change their habits and prevent

A: Medicine requires the cooperation of all the national

diseases. Educating physicians on the available resources

and international institutions to keep up with the latest

and the best way to use them is a crucial element of our

developments in research and education in order to

work. Because nutrition is a complex issue, it requires long

provide the best care to patients. In September, we will

and sophisticated solutions, not just more specialists.

have a training program for doctors so they can update their knowledge on internal medicine. For example, in

Q: What are the profiles of your university collaborators

the area of Hepatitis C we are working with the newest

and your students?

direct antiviral agents that are able to cure the disease

A: We are collaborating mainly with UNAM, since our

instead of just managing it. In this case, we are bringing

residents are incorporated to UNAM’s training programs.

a researcher who developed one of these medications. In

For undergraduate studies, we are collaborating with

the area of anesthesia, there is a new concept called pain-

the Panamerican University, La Salle University, Anahuac

out, which mitigates post-surgery pain, for which we are

University, Tecnológico de Monterrey, and the Autonomous

also bringing researchers involved in the development of

University of Nuevo Leon (UANL), among many others.

this new technique. For this program, we always identify

Through the years, the institute has searched for the best

15 global leaders in their respective fields to share their

ways to select its residents. Now, just to be eligible for

knowledge on generating new ideas. We also plan to

our admission tests, a student’s grades have to be within

continue with the Cathedra Salvador Zubirán, which

the top 10% of his or her university. Every year, we receive

aims to bring to Mexico foreign researchers interested in

about 500 requests that comply with this requirement. All

working and living here for a year.

undergo a written examination and personal interviews with several members of the institution. From this demographic, we select a total of 160 residents. We focus on selecting committed and involved doctors interested in teaching and doing research. This allows us to select the best students to improve our human resources. Q: Besides education and innovation, on what other areas do you focus to improve public healthcare in Mexico? A: Our responsibility as an institute is to develop healthcare models that can be incorporated into the health system. For example, chronic non-transmittable diseases such as diabetes mellitus, hypertension, and chronic renal damage cannot be cured, only managed. As such, they require attention not just from one doctor or specialist but from several over the patient’s entire life. The previous system required a patient to have frequent 15-30 minute consultations with several specialists over the course of various days, and our new model provides integral care where patients receive several consultations one day over the course of six hours. After four monthly medical

57


| VIEW FROM THE TOP

IMPROVING EARLY CANCER DIAGNOSTICS DR. ANTELMO ABELARDO MENESES GARCÍA Director General of Instituto Nacional de Cancerología (INCAN)

Q: How has the INCAN evolved over the years?

A: We have noticed a fluctuation in the frequency of some

A: I have worked for INCAN for more than 32 years, the

types of malignant tumors. For example, cervical cancer was

past two as Director General, so I am fully aware of the

historically the most frequent malignant neoplasm. However,

institute’s evolution. INCAN was created in 1946 with goal

from the beginning of 1990, prevention and diagnostic

of educating oncologists, providing excellent patient care,

programs were intensified reducing this type of cancer. The

and performing research on many cancer related areas

increase of the hypercaloric diet which raised overweight

in Mexico. Research is what differentiates institutes from

and obesity levels to more than 70% of the population,

hospitals. In 1982, when I arrived at the institute, it was a

alongside diminished physical activity and increased alcohol

strong institution for education and patient care but not

consumption, led to an increase in breast cancer. Another

for research. Through the years this has changed. At this

large factor is the rise of non-communicable diseases which

point the institute focuses more on applied research as our

killed 40% of the population in 1980, but now represent 80%

goal is to find solutions that may help patients as soon

of death causes. The rate of several types of cancer can be

as possible. Our main research lines focus on the most

lowered through lifestyle changes as many of them are related

frequent types of cancers in the country such as breast,

to smoking and to the consumption of red meat, processed

cervical, prostate, colon, lymphoma, ovary, and pulmonary

foodstuffs, and soft drinks instead of fruits, vegetables, and

cancer. Over the last few decades, INCAN has defined

cereals. Other factors are the exposure to viral agents such

itself for its academic relations with foreign institutes,

as hepatitis B and C. For those reasons, INCAN is currently

including MD Anderson, Houston Cancer Center, the Broad

promoting the “Programa Integral de Prevención y Control

Institute, ICO Barcelona, and Harvard School of Medicine.

de Cáncer” (Integral Program for Cancer Prevention and

INCAN is a decentralized institution that receives patients

Control, PIPCC) to address risk factors that can be modified

without public or private insurance, so between 30%-40%

in order to reduce the incidence of these types of cancer.

of our patients abandon treatment due to the high costs of medications.

Q: How does INCAN support patients beyond providing excellent medical attention?

Since the introduction of Seguro Popular, we have increased

A: INCAN provides support in several areas, including

the rate of covered patients. Ten years ago only 4% of our

helping

patients were able to receive the best available care. The

equipment, and supplies, and providing them emotional

reason for this is that only half the population has access

and psychological support. For example, we have a

to medicine through social security. The other half does not

program denominated “Unidades Funcionales” (Functional

have any type of health insurance and they often cannot

Units) which has allowed us to improve attention, reduce

pay for it. Seguro Popular covers some types of cancers and

waiting times, and increase the systematization of INCAN’s

keeps increasing the number of diseases covered every year.

patient registries. The study of the specific characteristics

In 2005 it covered cervical cancer, in 2007 breast cancer,

of every patient has allowed us to develop more research

then lymphoma, testicle cancer, prostate cancer, bone

protocols and incorporate more patients. After determining

marrow transplants, and colon cancer. Now, 36.5% of the

that most patients of ovarian cancer were young but were

population has full coverage giving them access to the best

already in advanced stages, a group of doctors gave a

available treatments. INCAN was introduced into Seguro

proposal to the Chamber of Deputies which allowed us to

Popular in 2005 which has allowed the institution to increase

create a functional gynecological oncology unit. A group of

the number of patients and their adherence to treatment,

Deputies helped us gain a MX$5 million (US$333 million)

reducing treatment abandonment to less than 3%.

budget for this unit, which was subsequently raised to

patients

to

acquire

medications,

medical

MX$11 million (US$733 million) in 2012 and now comprises

58

Q: How has Mexico’s epidemiological profile evolved over

about MX$35 million (US$2.3 million). This has allowed us

time?

to cover about 700 patients on all stages of the disease,


besides providing them rehabilitation. The “Centro de

prevention. These events are meant to be undertaken twice

Apoyo de Atención Integral” (Support Center for Integral

per year in states where these programs are viable, and we

Attention) provides quality psychological therapy for

have received several requests from states interested in

patients and their families, reducing the hardships in facing

incorporating “Cancerotón.”

the disease and its collateral effects. For patients who have survived this disease, INCAN has created a program called

Q: Is INCAN authorized as an Enabled Unit to facilitate the

“Supervivientes del Cancer” (Cancer Survivors) which aims

approval process for clinical studies?

to create a registry of patients who have survived for more

A: Yes, we belong among the Enabled Units and we are

than five years. This registry aims to collect information

already offering services for clinical trials. To this date

on the characteristics of the patients, their life quality,

we have supported seven different projects on their pre-

and integration to their work and society. It also collects

approval stage. We believe this area will grow exponentially

information on relevant legislation. Cancer survivors

mainly because we are improving our infrastructure.

commonly present side effects which alter their physical

We now have a new hospitalization area and a unit for

appearance and cause them to be discriminated by society,.

bioequivalence studies and clinical studies in phase I.

For instance they can lose their jobs, be rejected by their

These units will bring investments from international

own partners, and may become unable to obtain health

pharmaceuticals, reinforce medical attention, and generate

insurance. We are focusing on creating research policies

new research projects. Before the creation of the Enabled

and to generate legal and emotional support for patients

Units, the approval process for clinical protocols took

subscribed to this registry.

about 12 months. Now this process has been halved, which

The stories of survivors can

prove to cancer patients that cancer does not equal death.

will stimulate investments in this area.

Q: What other projects is INCAN developing?

Q: How is INCAN helping promote prevention and early

A: We have several strategies to support the population at a

detection for patients?

national level. Some of them are the development of a national

A: Following the Presidential initiative to develop the PIPCC,

registry based on the population, the “Cancerotón,” and the

INCAN began a series of meetings from 2008 to diagnose

PIPCC. The country has some hospital and histopathological

the state of cancer in Mexico. INCAN has begun to coordinate

registries, but it never has had a national registry of cancer

alongside specialists of different Health Institutions to establish

patients. A registry of this kind would allow us to determine

this program and diagnose the state of the infrastructure

incidence rates (new cases per 100,000 habitants), gain

of oncological units, equipment, and human resources,

information on the state of different malignant tumors and

among others. This is being elaborated by an intersectoral

their evolution over the years, and to register mortality for

board taking into account the objectives of the institute for

every new case on an annual basis. We began this registry

prevention, timely diagnostics, treatment, rehabilitation, and

on Merida, Yucatan, and we hope to see our first results

palliative care for cancer patients. Nowadays, from 60% to

by mid-2016. With the help of the International Agency for

70% of malignant tumors are diagnosed at advanced stages.

Research on Cancer (IARC) we are going to develop the

For example, breast cancer in Mexico is only diagnosed early

second registry of this kind on Guadalajara, and afterwards

10% of the time, while in the US 60% of breast cancer cases

on Monterrey. Having information on these three cities will

are diagnosed at early stages. Stomach cancer is another

allow us to have a representative sample of the incidence

example, as in Mexico it is diagnosed early only on 3% or 4%

of cancer in Mexico. This registry collected information from

of cases while in Japan is diagnosed early 90% of the time. A

local health institutions, including IMSS, ISSSTE, SEMAR,

late diagnosis of cancer can be catastrophic for the economy

PEMEX, and SEDENA, and it will enable us to generate public

of patients and their families, and for the public sector. Our

policies aimed to control cancers and tumors. The program

strategy focuses on prevention and timely diagnostics to

“Cancerotón,” created through INCAN’s patronage, aims to

prevent the progression of this disease. If this does not

bring information regarding cancer to the general public

happen, many resources are invested on patients in advanced

and to collect financial resources to acquire equipment or

stages that have a low opportunity for remission. Our current

develop specialized clinics aimed towards early diagnostics

priorities are to consolidate medical attention, professionalize

of breast, cervix, prostate, and colon cancers, as well as

oncology education, establish the “Colegio de Investigadores”

tumors on the esophagus cardia union. This program will

(College of Researchers) to define their main research

also allow states with good infrastructure to implement a

lines, and strengthen human resources for chronic non-

clinic for hereditary cancer in order to develop research lines

transmittable diseases. We are also going to strengthen our

for cancer prevention. The final goal is to actively engage

campaigns on several topics, including smoking and obesity

the public to make them aware of the importance of cancer

and the exposure to viral agents and pollution.

59



Mexico’s healthcare expenditure was 6.24% of the GDP in 2013, of which 48.3% represented

private expenditure according to the World Bank. Out of pocket spending represented 91.5% of the total private expenditure, with the little remaining covered by insurance companies. 20142015 witnessed the growth and expansion of big private hospital groups and their continuous quality improvement through General Health Council certification. At the same time insurance companies are increasing the number of products and services offered to the healthcare sector.

Achieving universal healthcare coverage requires closer collaboration between the public and private sectors. Private hospitals are open to collaborate with public institutions subrogating specialized services, while insurance companies are developing highly valuable cooperation models in which they could manage public budget with increased efficacy and significant cost-savings.

This chapter will examine the role the private sector has to pay in supporting universal coverage, along with the measures being taken to increase insurance levels.

• Quality of Mexico’s private hospitals • Integrated healthcare initiatives • Collaboration between public, private hospitals and insurance companies • Insurance penetration • Insurance policies and programs for chronic diseases

PRIVATE HEALTHCARE & INSURANCE

3



CHAPTER 3: PRIVATE HEALTHCARE & INSURANCE 64

ANALYSIS: Development of Private Healthcare in Mexico

65

MAP: Hospitals Accredited by the Joint Commission International

66

SPOTLIGHT: Process of GHC Certification

66

ANALYSIS: GHC Certified Hospitals in Mexico

68

VIEW FROM THE TOP: Alejandro Alfonso Díaz, ABC Hospitals / ANHP

70

VIEW FROM THE TOP: Javier Flores Hinojosa, Hospital San José |Hospital Zambrano Hellion

72

VIEW FROM THE TOP: Dr. Edmundo Mesta Casavantes, Hospital Ángeles Valle Oriente

74

VIEW FROM THE TOP: Alejandro Franco, Hospitaria

76

VIEW FROM THE TOP: Adriana Cavazos, Ginequito

78

VIEW FROM THE TOP: Dr. José Enrique Islas Varela, Insemer

79

ANALYSIS: Legislating Assisted Reproduction

80

VIEW FROM THE TOP: Juan Ignacio Gil Antón, GNP Seguros

81

ANALYSIS: Increasing Health Insurance Penetration Levels

82

VIEW FROM THE TOP: Juan Alberto Vélez Arredondo, Seguros Multiva

84

ANALYSIS: Bespoke Insurance Policies for Chronic Diseases

85

VIEW FROM THE TOP: Rogelio Domingo Lozano Gonzáles, Vitamédica

63


DEVELOPMENT OF PRIVATE HEALTHCARE IN MEXICO Mexico’s private healthcare infrastructure consists of

complying with high-quality requirements for medical

more than 3,000 private hospitals and clinics containing

attention and patient security – and eight are accredited by

35,000 beds according to INEGI statistics. In 2014, the

the gold standards of the Joint Commission International

Ministry of Economy stated private hospitals have played

(JCI). GHC’s requirements are aligned with those of JCI

a significant role in improving medical infrastructure in

and improve hospitals’ image while guaranteeing the best

Mexico since 2007, with a foreign direct investment (FDI)

medical practice, earning patients’ trust and preference.

of US$234 million in the last fourteen years. The market is dominated by major hospitals, such as Hospital ABC and

COLLABORATION BETWEEN PRIVATE AND PUBLIC

conglomerates including Grupo Ángeles Servicios de Salud,

SECTORS ON THE RISE

Grupo Star Médica, Christus Muguerza, among others,

At a time when Mexico is striving to achieve universal

which are paving their way for economic prosperity and

coverage, the importance of collaboration between the

growth. Three major trends characterize today’s private

public and private sector has become greater than ever

healthcare environment, namely consolidation and growth

before. Mexico has the largest out of pocket spending among

of hospital groups through expansions and certifications,

OECD countries – 45% of the total healthcare expenditure

development of highly specialized clinics and insurance

and 91.5% of private spending in 2013. According to the

services, and greater collaboration between the private and

OECD, out of pocket expenditure can create barriers to

public sector. Achieving universal coverage is perhaps the

healthcare access as households are more likely to delay

major driver as well as a growing middle class demanding

or forgo necessary medical attention when having trouble

high quality accessible services.

affording medical bills, resulting in financial crisis when the accumulated costs become so high that patients can

Private hospitals are diffusing competition to areas

no longer afford basic necessities such as food or clothing.

outside the three big cities. Grupo Ángeles Servicios de

The WHO recommends that countries keep out of pocket

Salud acquired CIMA México’s hospitals in the Northern

spending below 15% of the total health spending. In an effort

area of the country and announced plans to build three

to decrease out of pocket spending, private hospitals are

more hospitals and three medical towers in June 2015, while

willing to collaborate with public institutions by providing

Grupo Star Médica revealed its determination to expand to

them with highly specialized medical services. In the last

Veracruz, Chihuahua, Tijuana, and Leon. Moreover, Grupo

five years, IMSS has increased its expenditure on private

Christus Muguerza aims at duplicating its sales between 2014

services such as hemodialysis and radiotherapy from US$1

and 2017 through strategic alliances and operating existing

billion in 2009 to US$1.7 billion in 2014. Moreover, according

hospitals in the Western and central areas of the country with

to Xavier Valdez, Director General at IMS Health, IMSS

an FDI of US$100 million from its American partner Christus

recently announced a public tender to subrogate medical

Health. Along with expansion plans, private hospitals are

care for 16,000 diabetic patients to private institutions.

aspiring to obtain certifications. At present, more than 100

All of this represents attractive business opportunities for

private hospitals have been certified by the General Health

private hospitals and an example of cooperation between

Council (GHC) – the national elective recognition for hospitals

both sectors in improving access to medical care. Besides

HEALTH INSURANCE COVERAGE IN MEXICO 10,000

8,917

8,000

30%

70%

2,254

2,439

5,018

6,128 3,578

2,973

2,581 30% 2013

1,994

4,239

2012

1,465

2,012

4,222

2010

1,274

4,099

2009

3,889

3,934

2008

1,049

3,843

Source: SESA Accidentes y Enfermedades, INEGI

64

6,678 70%

2007

2,980

2206

985

6,476

4,029

2005

2,835

2003

0

3,820

5,354

6,093

5,339

2004

2,000

5,118

5,947

2011

6,000 4,000

8,659

7,991


subrogating services, public institutions could be further

in Mexico as well as the high cost of private insurance

aided by insurance companies, which could manage

coverage. The same consulting firm explains insurance

budgets and mitigate the administrative burden of the

policies are expensive for the average Mexican due to low

hospitals. The Mexican Association of Insurance Institutions

integration between public and private healthcare, while

(AMIS) is pushing forward a proposal which would enable

in other countries private insurance is a complement for

insurance companies to administer payments, manage

public coverage. In addition to increasing their market

risk funds, structure medical attention networks, and offer

penetration, insurance companies are aware that chronic

complementary coverage and integral programs for patients

diseases are the leading cause of death in Mexico, as well as

with chronic diseases, helping Seguro Popular to improve

of their economic impact. For instance, Seguros Monterrey

transparency, efficacy, cost savings, and productivity.

New York Life has an insurance policy, called Afronta, which covers cancer, heart attack, multiple sclerosis,

INSURANCE COMPANIES STILL HAVE LOW MARKET

stroke, Parkinson’s disease, and organ transplantation. AXA

PENETRATION

Seguros offers Vida DBTS, an exclusive life insurance for

Insurance companies also face the challenge of increasing

people with diabetes, while Seguros Multiva is focusing on

their market penetration in Mexico, as well as offering

developing programs for preventing diabetes. 2014 and

insurance policies for chronic and degenerative diseases

2015 have been characterized by strategies implemented

like diabetes and cancer. Today, 8.9 million people

by hospitals and insurance companies to expand their

have medical insurance – constituting 7.3% of the total

coverage while simultaneously providing the population

population – with only A, B, and C+ socioeconomic sectors

with quality medical services. More changes are expected

having access to it. According to PwC, the reasons for this

such as acquisitions, innovations, and greater collaboration

low market penetration include a lack of insurance culture

between private and public institutions.

| HOSPITALS ACCREDITED BY THE JOINT COMMISSION INTERNATIONAL

1

2

3

4

1. CHIHUAHUA, CHIHUAHUA

3. CANCUN, QUINTANA ROO

Clínica Cumbres Chihuahua (2008)

Hospital Galenia (2012)

Hospital Ángeles Chihuahua (2012) Centro Oncológico Chihuahua (2014)

4. MEXICO CITY ABC Medical Center IAP (2008)

2. SAN PEDRO GARZA GARCIA, NUEVO LEON

ABC Santa Fe (2008)

Hospital Ángeles Valle Oriente (2008)

Médica Sur S.A.B. de C.V. (2014) Source: Joint Commission International

65


| PROCESS OF GHC CERTIFICATION 1. SUBSCRIPTION AND SELF-EVALUATION Minimum

requirements

for

application

2. AUDIT include

Once the self-evaluation is approved, the hospital can

prerequisites that the hospital has been operating for

pass to phase two: a three-strand audit of patient care,

at least one year, and has the basic health license issued

internal systems, and other GHC standards. Auditors must

by the Mexican government. In addition, standards

be accompanied by a secretary from the hospital to take

relating to policies, procedures, and information systems

minutes of the inspection, ensuring that the voluntary nature

must be met at three levels: essential, necessary, and

of the hospital’s decision is respected. The inspections are

recommended. A hospital must comply with the entirety

conducted from an office space the hospital provides, and

of the first category, 80% of the second, and 50% of

are accompanied by feedback sessions at the end of the day.

the third. Because patient safety is the focal point

These feedback sessions allow for the immediate redress of

throughout the process, a commitment to high-quality

issues on the part of the hospital without effect on the status

standards must form part of the hospital’s mission

of the hospital’s certification process. The inspection body

statement.

produces a preliminary report, which allows the hospital

GHC CERTIFIED HOSPITALS IN MEXICO AGUASCALIENTES

Hospital Santa Catalina

Centro Hospitalario de Aguascalientes

Hospital Santa María Chapalita Hospitales Ángeles del Carmen

BAJA CALIFORNIA

Mundo Físico

Centro Médico Hospital del Prado Instituto de Oftalmología de Baja California

MEXICO CITY ASMED

CHIHUAHUA

Asociación para evitar la Ceguera en México

Centro Médico de Especialidades del Conchos

Centro Médico Dalinde

Christus Muguerza del Parque

Centro Hospitalario Sanatorio Durango

Clínica Panamericana de Chihuahua

Clínica CIME

Hospital Ángeles Chihuahua

Faco Laser Centro de Oftalmología Avanzada

Hospital Star Médica Ciudad Juárez

Hospital Español

Hospitales de Juárez

Hospital Médica Londres Hospital Merlos

COAHUILA

Hospital Trinidad

Beneficencia Española de la Laguna

Hospitales Ángeles Clínica Londres

Hospitales Ángeles Torreón

Hospitales Ángeles Metropolitano Hospitales Ángeles México

GUANAJUATO

Hospitales Ángeles Mocel

Hospital Insurgentes de Irapuato

Hospitales Ángeles Roma

Hospital San José de Celaya

Instituto de Oftalmología Fundación de Asistencia Privada

Hospitales Ángeles Leon

Conde de Valenciana

Médica Avanzada Contigo

Instituto Médico de la Visión

Médica Campestre

Laser Ocular Lomas Médica San Luis

JALISCO

Médica Sur

Centro Oftalmológico San Ángel

Operadora HMG

Centro Médico Puerta de Hierro

Sanatorio Oftalmológico Mérida

Hospital Country 2000 Hospital México Americano

MICHOACAN

Hospital Real San José

Hospital Fray Juan de San Miguel

Hospital San Javier

Hospital Star Médica Morelia

Hospital San Javier Marina

Sanatorio La Luz

Source: General Health Council, 2015

66


to address concerns without an impact on the application

3. DECLARATION

process. The first three days of the audit focus on medication,

The preliminary report is revised by the auditors and the

infections, and facilities. For the audit to be effective, the

commission before a decision is issued. The pass-grade

hospital’s board and personnel must all be present at an initial

for the audit requires hospitals to score five out of ten

conference, during which the hospital director introduces

for each standard requirement, with six out of ten for

the institution. The hospital’s risk management strategy is

each subsection, and an average of five across the whole

tested during a simulation, with an emphasis on the handling

standardization process. Where hospitals partially complete

of hazardous materials and response to emergencies. The

the required standards but pass the observation, or vice

preliminary report checklist includes punctuality, organization,

versa, they are given six months to fulfil the remaining

staff interactions, and interactions between staff and auditors.

criteria. Once approval is issued, the hospital must pass a

The report is intended to delineate the patients’ perception

verification audit, along with periodic, random visits by the

of the services they are receiving, as well as documenting the

auditors. If the hospital fails the certification process, it must

objective effectiveness of diagnosis, treatment, and recovery.

wait six months before it can make another attempt.

NAYARIT

STATE OF MEXICO

Centro Médico Puerta de Hierro Tepic

Centro Médico de Toluca

Hospital San Javier Nuevo Vallarta

Coorporativo Hospital Satélite Hospital de Especialidades Bosques de Aragón

NUEVO LEON

Hospital Río de la Loza

Audiodiagnóstico Alta Especialidad

Hospital San José Satélite

Christus Muguerza Clínica Vidriera

Hospitales Ángeles Lomas

Christus Muguerza Hospital Alta Especialidad

Novavisión Laser Center

Christus Muguerza Hospitales Clínica Cuauhtémoc y Famosa

Sanatorio Florencia

Clínica Supera García

Star Médica Hospital Vivo Parador Azteca

Doctors Hospital

Star Médica Lomas Verdes

Hospital Clínica Nova OCA Hospital

SONORA

Servicios Médicos Quirúrgicos de Monterrey

Hospital CIMA Hermosillo

Servicios Hospitalarios AVE

Hospital San José de Ciudad de Obregón

Supera MexFam

Hospital San José de Hermosillo

PUEBLA Hospital Puebla

QUERETARO Centro Láser de Querétaro Hospital San José de Querétaro Hospitales Ángeles Querétaro

QUINTANA ROO Centro Médico de Cozumel Hospital Amerimed Cancún

SAN LUIS POTOSI

TAMAULIPAS Beneficencia Española de Tampico Clínica Hospital CEMAIN Hospitales Ángeles Tampico Hospital Christus Muguerza Reynosa San Ángel Hospital

VERACRUZ Hospital Covadonga Córdoba Hospital Covadonga Orizaba Hospital Español de Veracruz Hospitales Ángeles Xalapa

Hospital Lomas de San Luis Internacional Hospitales Ángeles Centro Médico del Potosí

YUCATAN Centro Médico de las Américas

SINALOA

Clínica de Mérida

Hospital Fátima

Oftalmérida

Hospital Sharp Mazatlán

Star Médica Mérida

67


| VIEW FROM THE TOP

PRIVATE SECTOR APPROACHES, PUBLIC SECTOR PRINCIPLES ALEJANDRO ALFONSO DÍAZ CEO of ABC Hospitals and President of the National Association of Private Hospitals Q: To what extent are Mexico’s private hospitals now on

permitted to publish it, but many hospitals perceive a

par with the leading hospitals of the world?

risk in making certain figures publicly available due to

A: We encourage hospitals and clinics in the private

the possibility of damaging the hospital’s reputation with

sector in Mexico to focus on improving the image of the

unfavorable data. The way forward is to share information

country’s hospitals on a global scale. At ABC, we measure

within the private hospital association, a measure I have

our performance against the institutional standard, which

promoted for a long time.

is based on data from our affiliated hospital in Houston, Methodist International.

Q: Mexico’s recent reforms have had a limited focus on the health sector. What opportunities for reform, if any, have

The lack of indicators available in terms of Mexico’s

been missed?

hospitals is one of the things that must be addressed,

A: Although the healthcare sector has been performing

and the situation is exacerbated by the lack of shared

well, it has not received intense focus and any reforms

information between hospitals. Many hospitals fail to

implemented require time to bear fruit. The demographic

collate information in the right way and others are simply

changes taking place in Mexico are going to have an

wary of sharing. As the first hospital in Mexico to share

impact economically. Soon, current specialists will retire

clinical results online, we were disappointed that other

and young professionals will be required to fill the vacuum

hospitals did not follow suit. Our affiliation with Houston’s

in healthcare provision. Both the political gains and the

Methodist Hospital provides access to data that we can

real gains have to be examined when addressing this issue.

use as a benchmark, which is complemented by regularly

Many politicians want to build big hospitals, because that

reviewed indicators.

creates immediate impact, but this must be complemented with a long-term focus on areas such as the creation of

We aspire to be on par with any leading hospital in the world

talent, addressing the lack of physicians, nurses, and other

and we are industry leaders in certain specializations, such

healthcare professionals. The private hospital association

as neurosciences, orthopedics, cancers, and surgeries. In

has been stressing the importance of action with both the

order to achieve a high level of success, it is necessary

local and federal authorities.

to work over many years to change behaviors with the understanding that the hospital’s principal purpose is

At ABC we have three times the number of installations

providing quality treatment to patients. One mistake in

in place compared to ten years ago, but paying for

healthcare can change lives irreparably, so quality is non-

construction and new equipment is the easy part,

negotiable.

provided that funds are available. The daily running of the hospital is the area in which most focus should be

Q: With access to data regarding hospital standards in

centered, especially staff training, quality standards,

Mexico so limited for patients, how has ABC gone about

and provision of effective care. Fortunately, the current

creating awareness of its quality and services?

Minister of Health is aware of this issue and is working to

A: Sadly, information on quality of hospitals, surgeons

address it.

and procedures in the country is simply not available.

68

ABC has been actively promoting transparency in this

At ABC we put a lot of money into education, with an

area for several years, but in terms of our own reputation

investment of US$15 million every year. We recently began

we have so far been entirely reliant on first hand

working in conjunction with one of the most prestigious

recommendations and word of mouth. However, access

schools of medicine in Mexico, Tecnológico de Monterrey,

to required information is essential to both patients and

and we have built an entire student facility at our Santa Fe

professionals in order for the industry to evolve. The

campus. This is one of the only organizations in Mexico to

information is currently generated, and we are legally

host a fully integrated teaching hospital.


Q: How can cooperation between the various governmental

decrease in the average price per patient, meaning that

institutions help to prepare the entire industry for the

our cost-benefit ratio has improved. Ultimately, insurance

challenges that lie ahead?

companies are our partners, with an inextricable link

A: Policy makers in this country must recognize the

created by a mutually beneficial relationship in terms of

important and previously overlooked role of private

patient numbers. We have also implemented welfare

hospitals in improving the country’s healthcare situation.

programs that run concurrently with our regular activities,

Private hospitals tend to be perceived as a manner of

the scale of which continues to grow as we become more

compensating for inefficiencies in the public sector, and

profitable. We have learned that if our patients and quality

the potential for referrals from public hospitals is not fully

are our focus, then profits will naturally see a positive

capitalized on.

impact.

Furthermore, too much installed capacity in the private

Q: What is one of the most exciting long-term objectives

sector is underutilized. In the private sector, we receive

for the hospital?

paying patients who are often only able to attend

A: One of our biggest challenges is to promote our

appointments at high traffic times such as mornings,

presence nationally and to provide access in previously

evenings, and weekends, leaving considerable potential for

untapped areas. In certain cities, populations lack access

the sale of services to the government at fixed costs that

to the sort of healthcare quality that ABC can offer, which

are lower than those we charge to the private segment.

is a challenge we want to address. I would like to see ten

This will not impact treatment provided to our current

hospitals opened in ten different locations in Mexico over

patient base, but will enable optimization of the facilities

the next decade.

we have in place. Our attitude to competition means we want to provide Q: Which misconceptions create the view that private

an appropriate range of services across a variety of fields.

hospitals exist only to serve the wealthy?

One factor requiring attention is acquisition of talent,

A: This perception is something that really bothers me,

because with our current geographic spread, talent can be

but due to the exponential improvements in medicine,

easily shared, but this will be made increasingly difficult

associated costs have been increasing. As an industry, we

with the procurement of more hospitals across widely-

are in danger of outpricing medical access despite our

spread areas.

highly developed medical services. We are working to reduce costs and refocus our attentions, allowing greater

Q: How would you like to be able to define the legacy of

access to the services we provide. Premium services will

ABC hospitals in the Mexican healthcare industry?

always be available for those who can afford them, but

A: I would like young doctors to focus less on individual

wider services should be more accessible.

advancement in favor of peer collaboration. It is only through working collectively across various fields and

For the last 50 years, the premium segment, ABC Plus,

institutions that patient care can be adequately prioritized.

has been our main focus in the provision of healthcare.

Simultaneously, by continuing to provide high-quality

However, having conducted studies on the population,

services across a wider demographic, we can make a real

we have found that the ABC Plus segment is expected

impact on the medical industry, achieving higher levels of

to experience limited growth in the future, whereas the

success.

economy segment has more growth potential. We will continue to invest in being able to provide first-class

We currently have a program in place designed to tackle

services, but we have now also made the strategic decision

pediatric congenital heart disease in collaboration with

to invest several billion pesos in more widely accessible

a not-for-profit institution called Kardias. As part of the

services.

program, we have so far performed approximately 100 surgeries on patients who were previously on long waiting

Q: What practical measures are you taking to increase

lists, using funds generated from ABC plus patients.

access whilst maintaining profit? A: For a long time, ABC has had a small quantity of patients paying a high cost for their healthcare, presenting the challenge of improving quality while reducing cost. In the last five to six years, we have been developing

The National Association of Private Hospitals was established to bring together the industry’s private institutions with the aim of improving the quality and prevlance of private healthcare in Mexico.

our relationships with insurance companies due to the

69


| VIEW FROM THE TOP

LEADING NORTHERN TEACHING HOSPITAL JAVIER FLORES HINOJOSA Director General of Hospital San José / Hospital Zambrano Hellion

Q: What is the relationship between Hospital San José

built with the specific intention of specializing in oncology

and Hospital Zambrano Hellion?

and cardiology, but afterwards we expanded our specialty

A: Both hospitals are part of the health division of the

portfolio to open several institutes that treat diverse

Tecnológico de Monterrey. Hospital San José will turn

diseases.

46 this year and has 200 beds, while Hospital Zambrano Hellion is only three years old and has 60 beds. Both are

Q: Does belonging to Tecnológico de Monterrey give

general hospitals that also provide highly specialized

these hospitals any advantages?

treatments as part of tertiary care, and are completely

A: Tecnológico de Monterrey shares our clear mission of

equipped with diagnostic imaging and hemodynamics.

providing improved services by educating excellent medical

The main difference is that Hospital San José provides

professionals. In 2014, we took an important step by

radiotherapy services. Our alliance with the School of

establishing our National Medical School at three different

Medicine of Tecnológico de Monterrey helps us support

campuses:

both hospitals. Hospital San José is perceived as both a

Tecnológico de Monterrey also has a strong R&D area,

medical school and as a specialized hospital, since we are

and its biotechnology center carries out groundbreaking

heavily committed to educating our medical professionals.

research. Sadly, we are unable to use any of its research

Monterrey,

Mexico

City,

and

Guadalajara.

because the expense involved in commercialization requires Q: How would you compare Mexican health standards to

external financing.

those in other countries? A: It is difficult to define a specific standard, since several

Q: What are the benefits of being part of the Monterrey

indicators must be considered and several major Mexican

health cluster?

institutions are interested in providing the best quality

A: The health cluster was created as a public-private

healthcare for patients. We are mainly concerned with

synergy in Monterrey, intended to position the city as

clinical outcomes, so we are establishing standards to be

a health hub. This is a long-term goal to which every

used across Mexico. Sadly, there is little public information

hospital contributes by providing qualified professionals

in Mexico comparing quality and patient outcome across

and to promote medical tourism. Moreover, the Director of

hospitals, so we are obliged to compare ourselves with

Nursing at Hospital Zambrano Hellion is now the president

foreign hospitals. As affiliates of the Houston Methodist

of the cluster’s Nursing Committee.

group in the US, we exchange and implement guidelines on best practices in our operation, administration, and clinical

Q: Do you consider Monterrey to be a popular destination

practice, thereby improving the quality of patient care.

for medical tourism? A: We continue to treat many medical tourism patients, but

70

Q: To what extent has the epidemiological shift in Mexico,

numbers have declined since 2004-2007 for example when

changed the approach of the hospital?

we received about 500 patients every year for bariatric

A: The epidemiological profile has changed significantly in

surgery. At the time this procedure did not have FDA

Mexico. Chronic diseases have replaced infectious diseases

approval in the US, but it was approved in Mexico, which

as the main cause of mortality in the Mexican population.

meant that this number dwindled once the FDA approved

In response, three years ago we established three strategic

the procedure in the US. We have made several efforts to

lines of action, prioritized at a financial and infrastructural

promote medical tourism through international fairs, and

level.

myocardial

we work with several brokers who sell our services abroad.

infarctions, heart failure, and other vascular diseases. Our

These brokers send us patients for highly specialized

neurology strategy treats cerebrovascular accident and

surgeries, but not as many as before. Niche work like

neurodegenerative diseases, while our oncology work is

bariatric surgery could boost sales again. Such procedures

focused on breast cancer. Hospital Zambrano Hellion was

become popular abroad when performed by highly trained

The

first

is

cardiology,

treating


medical professionals. Other factors have negatively

ISSSTE Nuevo Leon to provide tertiary care to federal

influenced medical tourism, such as the rise of organized

workers. The negotiation process for subrogating services

crime. Generally, 15% of our patients come from outside of

usually revolves around specific needs. For instance, Hospital

Monterrey, but between 2009 and 2011, we had very few

San José is accredited to provide care for breast cancer,

patients from other parts of Mexico. During these years we

cervical cancer, and pediatric cancer to Seguro Popular.

received absolutely no foreign patients and the number of

I can confidently state that our breast cancer program is

domestic patients plummeted, although the situation has

the most successful in Mexico. Since 2010, we have treated

greatly improved since.

650 patients per year from Seguro Popular. The number of patients gradually increased as word spread about the

Medical tourism comes about through efforts of individuals

availability of our services through Seguro Popular.

performing dental and cosmetic surgery. Other surgeries are usually covered by the patient’s health insurance in

Q: What certifications do Hospital San José and Hospital

their home countries. However, opportunities still remain

Zambrano Hellion have today?

for other specializations, such as with trauma patients.

A: We are currently working towards becoming accredited

These patients have either visited doctors who could not

as an academic medical center by Joint Commission

provide treatment or do not have medical insurance in

International (JCI). We are likely to obtain this accreditation

their home country. Procedures carried out in Mexico are

since we are collaborating with the School of Medicine

usually 30-40% less expensive than in the US, while the

of Tecnológico de Monterrey. JCI has accredited several

quality standards are the same. Insurance providers could

organizations worldwide, three of which are in Latin America.

lower their costs by outsourcing patients to Mexico.

We are currently submitting the necessary information and we expect to be accredited by the end of 2015. Hospital

Q: What percentage of your patients have medical

San José has already been certified by Mexico’s General

insurance and how many pay out of pocket?

Health Council (GHC), showing that we can adhere to strict

A: Numbers fluctuate but we estimate that 75% of our

certification standards, and Hospital Zambrano Hellion is in

patients have medical insurance while the rest pay out

the final stages of GHC certification.

of pocket. In Mexico, only 8.6 million people have health insurance, representing 7.3% of the population. In most of

Q: There are a high number of specialized physicians

Mexico, there is little interest from consumers to acquire

in large cities, but this number is substantially lower in

medical insurance, but larger cities like Mexico City and

rural areas. What can private hospitals do to increase

Monterrey are beginning to develop a different attitude.

coverage? A: The School of Medicine of the Tecnológico de Monterrey

As the Mexican population continues to increase, the

covers the entire state of Nuevo Leon. As mentioned, 15% of

government will have to outsource services to us, and it

our patients come from rural areas. Besides collaborating

is the responsibility of the entire health sector, including

with several smaller hospitals, our clinics provide emergency

public and private hospitals, medical insurers, and the

care for highly specialized procedures and we are building a

government, to anticipate this change. Mixed plans that

clinic in Santa Catarina with the assistance of municipal and

split the costs of medical care between the public health

state governments to provide medical care for low-income

sector and private hospitals are possible. Primary care

patients. We also began by providing ophthalmological

could be provided by the public health sector, with highly

care at that clinic before developing medical treatments

specialized medicine financed by health insurers and

for women and children. Another project aims to improve

provided in private hospitals.

the education of our doctors while increasing medical coverage in the entire Monterrey metropolitan area. The

Q: Is the amount of services you provide increasing or

School of Medicine of Tecnológico de Monterrey offers

decreasing as the public health sector strives to achieve

undergraduate and graduate courses, as part of which we

universal healthcare?

provide undergraduate education that takes place in our

A: We already sell services to the public health sector,

hospitals, while our postgraduate training at various centers

including IMSS and ISSSTE. This involves a bidding process

throughout the state. This program has been made possible

among the private hospitals interested in providing services

through collaboration between our hospitals and Nuevo

to the public sector. Such services are beneficial for us

Leon’s Ministry of Health. During the ten years since this

because they increase our patient numbers, and we are

work began, our students visited several hospitals to gain

able to incorporate public patients without affecting our

insight and experience, and medical coverage in the region

own patients. Since 2010, we have had an agreement with

has increased as a direct consequence.

71


| VIEW FROM THE TOP

A NEW VISION FOR A THIRD LEVEL HOSPITAL DR. EDMUNDO MESTA CASAVANTES Director General of Hospital Ángeles Valle Oriente

72

Q: Hospital Ángeles Valle Oriente is the result of the

comprising 42,000m2. We closed the ER as it did not

acquisition of Hospital CIMA – what is the new vision for

comply with national norms and we started afresh with

the hospital?

the construction of a new, appropriately equipped ER. Our

A: Grupo Ángeles acquired Hospital CIMA at a time when the

goal is to expand the ICU and focus on critical medicine,

hospital had fallen into bankruptcy due to an overall lack of

meaning we had to build an imaging department to allow us

understanding about the complexities of the private sector. In

to accommodate for emergencies. Currently, we have eight

Mexico there is a complicated interrelation between the public

beds in the ICU with plans to expand to 18 but we also want

health sector, the private health sector, and private insurance

to create a separate pediatrics ICU with eight beds. In fact,

companies, which private hospitals have to understand in

the restructuring of the hospital is so comprehensive that

order to thrive. The hospital had neglected to invest in the

when completed, only the original chapel will remain. We

appropriate equipment and infrastructure, and it fell behind in

expect the occupation level within the hospital to average

these areas. It was also the only hospital in Mexico dedicated

at least 60%, since in the private sector when a hospital

to pharmacovigilance, which is not a business model that can

reaches 75% occupancy it indicates that the hospital must

support a general hospital in this country and the appropriate

look at expansion. The situation is different from the public

investments to turn it from a pharmacovigilance hospital into a

sector where it is possible to achieve 100% occupancy with

general hospital were not made. Grupo Ángeles is an investor

ease. Such a feat is not desirable for private hospitals, as

in other successful CIMA hospitals and it wanted to establish a

having such high occupancy makes logistics complicated

hospital in Monterrey, since hospitals are heavily dependent on

and can place patients in unsafe conditions. Safety is one

private insurance companies and more than 20% of insurers

of our main concerns along with quality, so for that reason,

in Mexico are based in Monterrey. What interested us about

60% occupancy is the appropriate level to provide the best

hospital CIMA particularly was its location and its employees.

quality and safety to our patients. Another part of the project

After acquiring Hospital CIMA we started a complete

is a new 20-story tall building that we will start to construct

renovation of the infrastructure and equipment.

in March once we have obtained all the necessary permits.

Q: As newcomers to Monterrey, how do you plan to

Q: Do you think hospitals in Mexico can compete with

compete with local hospitals?

those in developed countries?

A: First of all, we want to learn from the mistakes of the past.

A: It is impossible to compare private hospitals in Mexico

Grupo Ángeles therefore wants to become the best-equipped

with those in the US or Europe, since the systems are unique

hospital group in Mexico, an ambition that we are already

to each country. Our goal is not to compete with hospitals

working to accomplish. For example we were aware that

in other countries but to become the best hospital in our

Doctors Hospital had a state-of-the-art 256-slice CT scanner,

specific area and to have the best equipment and the best

which was the best in Monterrey. We always aim to stay ahead

technology. No hospital can excel in every area so we must

of the competition, so we acquired a more advanced 384-slice

choose fields in which to specialize. At Hospital Ángeles,

CT scanner from Siemens. In the US there are no more than

we want to focus on clinical care, particularly radiology,

ten of these CT scanners, and there are probably only three

neurology, orthopedics, and internal medicine. We chose

of them in Latin America, and we are the first hospital to have

these specialties by analyzing current statistics on morbidity

this technology in Mexico. In order to be leaders in equipment

and epidemiology for the area, and since obesity is among

and technology we are not just renovating, but orchestrating a

the main diseases currently affecting the health of Mexicans,

complete reengineering of the hospital.

we are focusing heavily on cardiovascular disease.

Q: What capacity are you aiming for the hospital to have?

Q: How many of your patients have private insurance, how

A: At this point we have 75 beds and we are planning

many pay out of pocket, and how closely do you work

to expand to 150 beds with the anticipated final area

with insurance companies?


A: About 90% of our patients are insured and the remaining

in Mexico, and even in the US, are having trouble finding

10% pay out of pocket. We currently have several contracts

enough qualified nurses, even though a lot of universities

with private insurers and we plan to work more closely with

and medical schools are investing in educating these

these companies to make the system more efficient. In

professionals. The lack of interest in nursing as a profession

Mexico, very few people would invest in medical insurance

is largely due to the fact that nurses are not compensated

in the past as they were unaware of the benefits. Unlike the

adequately. While government agencies pay nurses a

rest of Mexico, however, people in Monterrey tend to have

determinate amount, private institutions cannot afford

greater awareness of the importance of medical insurance

to pay the same levels as we do not receive money from

due to US influence. Since private hospitals are dependent

the government to subsidize these costs. Currently, we are

on private insurers it is not possible to build these types

setting up education programs in collaboration with UDEM

of hospitals in areas that do not have the necessary

and Tec de Monterrey. We are only beginning to build the

population to support them.

infrastructure for residents and interns, and plan to start the internship program and a residency in radiology this year.

Q: What is your perspective on the potential to develop Mexico’s medical tourism sector?

Q: To what degree do you collaborate with the public

A: In my opinion there is no medical tourism industry in

sector?

Mexico, only private and singular efforts for out of pocket

A: We are currently collaborating with IMSS, ISSSTE,

services. Foreign patients come to Mexico for services that

and PEMEX to provide treatments for specialties and

their own insurance companies and healthcare systems

sub-specialties. The public sector mostly approaches us

will not provide, such as cosmetic and bariatric surgery.

for surgeries that require advanced equipment. We are

It is unlikely that patients with health insurance in other

planning to strengthen this collaboration with the public

countries will come to Mexico for medical care. It could

sector in the future when we have more of the necessary

be possible to develop a real medical tourism sector in

infrastructure. We provide the same high quality standards

Mexico, but several reforms would be required, such as

to all of our clients, but with some paying out of pocket and

an overhaul of policies of foreign insurance companies,

others insured, the amount they pay varies. Patients receive

which currently do not tend to cover medical expenses in

the same services with the only variation sometimes being

Mexico. This move could save insurance companies money

the rooms allocated to them. We are limited by the fact

but may affect private interests, as Mexico’s image is not

that IMSS and ISSSTE are not always willing to send their

as prestigious as other countries in terms of healthcare.

patients to our hospital, so we can only provide support.

Patients may also need to return to Mexico for aftercare,

At this point, it is more convenient to have one hospital

which could be problematic. These changes will not take

providing services for the public sector and a different one

place in the short to medium term as Mexico needs to

for private sector patients. At the moment, we are focusing

change its worldwide image to make patients feel safe.

on the A and B+ sectors of the population.

In this way, I do not believe that medical tourism is a real bankable approach, so while I would offer the services, I

Q: What specific goals does Hospital Ángeles have for

will not invest heavily in the practice.

2015? A: We have several goals. We must acquire all the necessary

Q: What current certifications does the hospital have?

equipment and prepare our medical professionals by

A: We are accredited by the Joint Commission International

training them in different centers with a high patient volume,

(JCI) and we are working on obtaining the accreditation

a project that will take about three years. Also, we plan to

from Mexico’s General Health Council (GHC). The former

start the construction of the new building and to obtain

has two different standards - process and structure - and

the GHC certification. I have no doubt we are going to

the latter has stricter requirements than those of the JCI.

achieve these goals, as from my point of view we have many

To get the accreditation from GHC you have to comply

advantages. We buy larger volumes at more competitive

100% on structure and 80% on process, and, as a results,

prices than anyone else and Hospital Ángeles Valle Oriente

not all hospitals in Mexico are accredited by GHC.

is backed by the whole Grupo Ángeles. Doctors are aware of the many advantages we offer and experienced physicians

Q: What are the biggest challenges that Hospital Ángeles

prefer us over the competition. I am a firm believer in a free

Valle Oriente, and the hospital sector in general, is

market where competition is based on a hospital’s statistics

currently facing?

of mortality, morbidity, and results, and with this in mind

A: One of our largest problems is the recruitment of nurses.

physicians will prefer our hospital. In the long term we aim

This problem is not exclusive to our hospital, as all hospitals

to build more hospitals in Monterrey.

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| VIEW FROM THE TOP

INCREASING MEDICAL CARE IN GENERAL ESCOBEDO ALEJANDRO FRANCO Director General of Hospitaria Q: What motivated the choice of General Escobedo,

our case means that Hospitaria would need to have the

Nuevo Leon as the location for Hospitaria?

foresight to allocate resources today that will generate

A: An investment company that owned the land occupied

revenues after six to 12 months. Unfortunately, we do not

by the hospital in General Escobedo was interested in

have the capabilities to work in this way right now but it

starting a new business and founded Hospitaria in 2012.

is something we will certainly consider in the future. In my

The company conducted extensive market research and

experience, when a private hospital signs a collaboration

studied the area to understand the specific needs. Until

agreement with a public institution, its equipment and

recently, people from the surrounding community had to

operating rooms become saturated with external patients,

travel all the way to the center of Monterrey in search of

and this can discourage direct patients. We received a

high-standard medical services. In order to establish a high

collaboration proposal from one of the biggest public

quality hospital with specialized infrastructure in this area,

healthcare institutions a year and a half ago, which we could

the investment company had to partner with an expert

not accept because it was not in alignment with our growth

in healthcare services and finally decided to work with

strategy at that time. In hindsight, if we had accepted the

Ginequito. In addition, the World Bank also contributed

project, our growth would have been constrained.

financially to this project. Q: What are the biggest challenges facing physicians in Q: How does Hospitaria’s business model differ from

Nuevo Leon today?

other private hospitals in the area?

A: Mexico is the second most obese country in the

A: The mission of this second-level hospital is to provide

world. Educating the population on preventing disease

medical care at a fair price. Our mission is not providing

and leading a healthy lifestyle is challenging because it

cheap services, but giving patients the opportunity to pay

requires a cultural transformation. Average life expectancy

a fair price for services received. In the biggest private

in Mexico has increased over the years, but this also means

hospitals the percentage of patients that are insured can

that people suffer from chronic and degenerative diseases

be as high as 90%. At Hospitaria, 50% of our patients have

instead of dying from acute and infectious diseases. The

private insurance, while the other 50% pay out-of-pocket.

number of highly specialized physicians is increasing in

This requires the hospital to work more efficiently because

Mexico, but it is not easy to treat the complications arising

the latter group expects to see the benefits of every peso

from diabetes or to prevent cardiovascular problems when

paid. Contrastingly, privately insured patients are less

patients do not receive timely treatment. People are not

demanding because they perceive our services as part of the

accustomed to having annual check-ups or consulting a

benefits they receive for having insurance. This model will

physician when they feel sick. Transforming this mentality

allow us to also satisfy a future need for public healthcare,

is a difficult task for all parties.

which will consist of public institutions actively looking for private hospitals that can help them relieve their healthcare

Q: Which special programs or activities do you have for

burden. Hospitals that are able to provide excellent services

promoting prevention and opportune diagnostics?

at lower costs are the ones that will capture the attention of

A: We are convinced that improving health goes hand in

the public institutions.

hand with community work. We want people to experience our generosity and support, so we visit different companies

74

Q: What factors should be considered when deciding to

in the area to discuss breast cancer, accidents, obesity,

collaborate with public institutions in order to open the

and other topics. Some companies are concerned about

doors to their patients?

high levels of absenteeism. For instance, a company

A: Collaborating with public institutions, although altruistic,

shared with us that their female employees are frequently

is a complicated business. There are significant delays for

absent because their sons have addiction problems and

government institutions in terms of payment, which in

are often involved in street fights. We invited a psychiatrist


to help these women to preemptively identify problematic

such as pain intensity can only be properly expressed in

behaviours in their sons. We have also provided free

your native language. We expect the number of foreign

medical consultations within both the residential and non-

patients to increase in the medium term, but we need

residential areas of Escobedo and San Nicolás, Nuevo

to consolidate this market first and we do not want

León, which included basic blood tests and dietitian

our current patients to wrongly perceive the hospital

services. We have signed agreements with 80 companies

as providing expensive treatment because we receive

to provide them with emergency services, and we expect

foreign patients. Other private hospitals have completely

to be providing services to 150 companies by the end of

different price scales for foreigners, but currently we

this year. We believe it is important to have a significant

do not operate in this way. This could perhaps become

impact on the companies we are working with rather than

a competitive advantage in terms of attracting more

simply increasing our contract numbers.

medical tourists to our hospital.

Q: Are you currently providing any type of education

Q: What are your strategies for consolidating the business?

program?

A: We rely on our physicians and promotion campaigns.

A: One of the requirements that hospitals need to comply

We offer free membership for young physicians as well

with in order to become a teaching hospital is to have the

as highly specialized ones as both groups are invested

certification of the National Health Council. Hospitaria

in expanding their patient base. In this way Hospitaria

was founded two and a half years ago and hospitals are

represents an excellent platform for both patients and

ineligible to apply during their first year, so we are still in

physicians. We also have a very well-defined strategy

the process of becoming certified. Once we receive the

based on providing competitive prices and discounts to

certification we can start offering education programs. This

insurance companies. ABC Hospitals, Starmedica, Christus

does not apply to nurses and we are currently developing

Muguerza and other groups offer discounted treatment of

an education program for nurses.

between 15-28%, while we give discounts of 3-4%. Insurance companies accept this discount level because our baseline

Q: How have the requirements for the National Health

prices are already competitive. We have visited the general

Council certification changed and what other certifications

managers of several companies that have around 3,000

are you looking to acquire?

employees and pay up to US$380,000 for annual insurance

A: I had the opportunity to be involved in the Joint

policies. Each year this amount increases by US$63,000–

Commission International (JCI) certification of Hospital

US$95,000 due to the economic value of accidents in the

Christus Muguerza, which was the first hospital in Mexico

workplace. Hospitaria helps these companies lower their

to obtain this certification. At that time, the requirements

expenses through the offering of lower prices. In addition,

for certification set by the General Health Council (GHC)

we intermittently offer promotional discounted prices for

were not strict at all, but since then the level of exigency

different services and laboratory tests.

has increased tenfold. The requirements are similar to the JCI and nowadays they perform audits. Our current

Q: To what extent are private hospitals becoming more

focus is on obtaining the national certification and then

open to sharing data on clinical outcomes?

we can look outwards for an international certification.

A: We are part of the Mexican Consortium of Hospitals.

There is a Canadian certification that would be interesting

All of the hospitals that are part of the consortium share

to explore. These certifications are not only useful for

their outcome data, which are then collectively published.

providing patients with the most effective services, but

Nevertheless, hospitals still keep the information regarding

also for building a strong brand. This hospital complies

their underlying causes of treatment failure and mortality

with all FDA norms and requirements and the whole

confidential. Moreover, the names of the hospitals and

infrastructure was designed based on strict security

physicians are always protected, so the readers can only

parameters.

access the figures.

Q: Have you identified any interesting opportunities to

Q: What are your top priorities for 2015?

promote medical tourism within the hospital, and is this

A: My first priority is consolidating Hospitaria. I have

an area you are focusing on?

personally witnessed the inauguration and development

A: About 5% of our patients come from the US, Canada,

of several hospitals and I am impressed with Hospitaria’s

China, and Japan. These foreigners mainly work for

evolution. Our goal is to open eight hospitals in the next

companies based near the hospital. We have bilingual

ten years and we are also planning to expand to other

and multi-lingual physicians, which is important as factors

parts of the country.

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| VIEW FROM THE TOP

COMPLETE CARE AT ATTRACTIVE PRICES ADRIANA CAVAZOS Commercial Manager of Ginequito

Q: What are the roots of Ginequito’s unique positioning?

the general population and not be perceived as a hospital

A: Ginequito was founded in Nuevo Leon 39 years ago

solely for female care. The hospital will be connected to

by a group of gynecological doctors concerned with

the Ginequito wing that has 60 rooms, as well as to our

female and newborn health. Since then, we have been

other medical centers. In this way, the whole infrastructure

innovators. We were the first hospital in Mexico to employ

will become a comprehensive, interconnected medical

the gynecological laparoscopy, using glasses and cameras

complex. In addition, another wing will be opened for

to operate with keyhole incisions. We are also experts and

consultations, which will allow the doctors to remain close

leaders in assisted reproduction. The hospital is home to

to their patients.

the IECH fertility center, which saw the birth of the first

76

Mexican baby conceived through assisted reproduction.

Q: What differentiates Ginequito from other private

Assisted reproduction techniques can cause multiple

hospitals in terms of infrastructure and relationships with

pregnancies that can be high risk and babies can be

insurers?

born in critical conditions. In response, we have acquired

A: Ginequito focuses on the C and C+ segments, which

extensive experience in neonatal intensive care and have

have seen a shortage of beds within the private sector.

created the appropriate infrastructure in our Institute

Other hospitals have facilities aimed at A and B segments

of Maternal-Fetal Medicine, where the most specialized

that are not fully occupied. At Ginequito, 60% of patients

studies are carried out on pregnancy outcome, serving as

pay out of pocket and 40% have some form of health

a reference for other hospitals. We are currently working

insurance. We develop our relationships with insurers by

on a program incorporating feedback from parents who

offering competitive prices and charging for what the

have had premature, high-risk babies and who have

patient actually needs and uses, since we realize that the

subsequently left the hospital without complications.

patients seek to manage their expenses and streamline

Additionally, we have always been concerned with teaching

costs just as much as the insurance companies. We also

and innovation regarding this specialty. As a result we act

try to be as efficient as possible with our pricing since

as a base for the Gynecology Council exams that evaluate

insurance companies evaluate hospitals according to their

the doctors practicing in this field. Ginequito is also a

average annual costs in order to decide which policies can

medical society, and in our two medical centers we have

be covered. Our price level caters to all insurers, including

around 200 doctors practicing, the majority of whom are

policies with low and high premiums. Our doctors are

gynecologists. There is no other institution in Nuevo Leon

aligned with this strategy since it is their responsibility to

with the same concentration of specialists.

order the procedures and tests for the patients.

Q: How many patients do you treat each year and what

Q: What measures have you implemented in order to

have been the highlights of Ginequito’s growth in recent

widen access for patients?

years?

A: We facilitate hospital access through packages that

A: Currently, we treat an average of 6,000 patients

include complete medical care but are more economic.

per year, 80% of whom are obstetrics patients and the

Doctors can offer these packages at preferential rates

remaining 20% require other female medical procedures. In

to patients facing financial difficulties. We also offer

2005, a floor was opened for surgical medical specialties,

payment plans as Alivio Capital, specializing in healthcare.

which also caters to general surgical procedures for men,

Ginequito has been involved in high impact projects like

without taking the focus from our main differentiator -

Hospitaria, a relatively new hospital located in Escobedo,

women. In the middle of 2016, we will open a new wing

Nuevo Leon, which was created to facilitate access to

for general surgery and specialty care that will belong to

comprehensive medical and professional attention in an

a new general hospital with 50 beds. This will be part of

area that previously lacked a hospital. Additionally, we

Ginequito, but will receive another name so as to target

have an agreement to treat public sector employees from


the town of San Pedro. Such towns have clinics for first

promotes the exchange and publishing of information to

point of medical attention but all the patients requiring

help generate more transparent and accurate statistics on

hospitalization and surgical intervention have to be

a national level. We also belong to the Mexican Consortium

transferred to a reference hospital. Private hospitals are

of Hospitals, which includes 32 private hospitals from

always open to negotiating with the public sector to find

across the country and is dedicated to building synergies

ways to increase the number of patients treated through

and sharing best practices in terms of medicine, ethics and

mutually beneficial arrangements.

human resources organization. We are accredited by the General Health Council with one of the highest qualifications

Q: How much interest is there from foreign patients in

and we are in the process of becoming recertified, which

seeking treatment in Monterrey and in Ginequito?

requires being audited. Having a prestigious certification

A: In reality, we receive very few patients in terms of

represents various advantages while also intensifying our

hospitalization and obstetrics because few foreign people

goal of continuous improvement.

want their children to be born in Mexico. However, in the field of fertility we see many foreign patients. Other procedures

Q: What are your main priorities for this year?

like cosmetic surgery, bariatric surgery, and varicose vein

A: Ginequito is a private hospital with the highest number

surgery are also attractive for medical tourists. Patients are

of births in Nuevo Leon and we are looking to solidify this

looking for specialization and we have qualified doctors who

leadership position through our focus on specialization

are recognized at the national and international level. In fact,

and support of doctors. Ginequito is a hospital with an

attraction of foreign patients to Monterrey is determined by

open-door policy, which means that the institution is

medical specialization and not by perception of the city

committed to help solve the problems faced by doctors

as a tourist destination. Additionally, we participate in the

just as much as those faced by patients. This is one of our

Health Cluster along with other private hospitals with the

main differentiators. Given that the group is expanding,

objective of making a united effort for the promotion of

it is important for us to enlist new doctors from other

medical tourism. We have established useful links between

specialties for the new General Hospital. Finally, this year

the hospitals and are focusing on strengthening each one

we will undergo the recertification process by the General

while mitigating the competition between us given that

Health Council, which undoubtedly will consolidate our

each hospital is defined by its specialty. The cluster also

strength and success.

Healthcare integral services analysis

Medical technology management training

Consulting and management of healthcare architectual projects, based in national and international references Investment and management analysis for healthcare projects

Clinical engineering department outsourcing services

Healthcare infrastructure and medical equipment planning

Reserch studies for planning and evaluation of new technologies

Risk assessment for medical technology procurement and management

Technovigilance management services for healthcare enterprises and hospitals

Escocia No. 24 Oficina B, Col. Parque San Andrés, Delegación Coyoacán, C.P. 04040 Distrito Federal, México. Tel: 011-52-55-53363815 011-52-55-56687440 /Escalabiomedica @Escalabiomedica

77

The key to the success of your projects in infrastructure and health technologies


| VIEW FROM THE TOP

ACCESSIBLE FERTILITY TREATMENT IN DEMAND DR. JOSÉ ENRIQUE ISLAS VARELA Director General of Insemer

Q: How do you define infertility, and how many couples in

Q: How do chronic diseases, such as obesity and diabetes,

Mexico are facing this problem?

impact fertility?

A: Infertility is categorized when a couple is unsuccessful

A: These factors negatively affect the possibility of getting

after a year spent trying to conceive through unprotected

pregnant. In the few cases where patients have diabetes or

sexual relations. Some of our patients had failed to

hypertension, we ask them to control their blood sugar or

conceive for up to 15 years before coming to us. Several

blood pressure before starting treatment. Our patients are

have even visited other clinics and doctors without success.

mainly young and healthy people who do not present these

Therefore, one of our main goals is raising awareness

diseases. However, obesity has been proven to reduce the

about infertility and reducing the number of couples who

viability of implantation, so we require that obese women

are under the impression that this problem can never be

reduce their weight to increase the chances of a successful

solved. About 15% of couples between 25 to 45 years old

pregnancy. Our treatment often includes various alterations

have fertility problems. We receive approximately 5,000

to patients’ lifestyle. They have to visit a psychologist to

patients per year and we perform In Vitro Fertilization

determine whether they are suffering from stress, depression,

(IVF) for about 1,000 of them. Most patients only require

or anxiety, or to help determine whether any problems within

preliminary treatments to get pregnant instead of an entire

the relationship might reduce their success rate. Our patients

round of IVF. The main factors that contribute to infertility

must also visit a nutritionist if they have weight problems. We

are smoking, living a sedentary lifestyle, endometriosis,

prefer not to start treatment until these situations have been

and age. The latter is the most significant factor as women

resolved so as to maximize the success rate of the procedure.

above 38 years old will find it difficult to successfully get

Nevertheless, we will still treat a couple even if they refuse to

pregnant due to the decreasing quality of the ovum. This

change their lifestyle to improve the success rate. Our ethical

same issue leads to increased risk of misscarriage and

committee helps us decide the proper course of action for

developmental problems.

specific cases. For example, we cannot accept patients who suffer from AIDS or terminal diseases, while women can also

Q: What is Insemer’s success rate?

be rejected due to their age.

A: Insemer aims to become an institute that can solve up to 90% of infertility problems. Our IVF treatments

Q: Which role do certifications and partnerships with

have a success rate of 50% after the first procedure, 75%

other hospitals play in your services?

after the second procedure, and above 90% once we

A: We are certified by the Advance Fertility Center of Texas.

reach the fourth treatment. This places us in the top five

This hospital helps Insemer to improve its techniques while

reproduction clinics in Mexico, and we are proud to say

we send physicians there for training. We also collaborate

that these numbers are consistent with the success rates

with Hospital Español, Hospital Ángeles, and Hospital

of clinics in Spain, the US, and the UK. A major problem

ABC to perform cesarean sections. We do not have other

for couples seeking IVF is that they often do not have

certifications yet, but we are working to obtain ISO 9000.

access to such treatments or switch doctors if the initial

This is a complex process for a hospital since there are

procedure fails, which can be detrimental as it is better

different regulations for every single profession within the

to undergo the entire process with the same doctor.

hospital, from nurses to administrative assistants, as well

This enables a doctor to better understand the specific

as for every specific room in the hospital, such as waiting

characteristics of each couple and implement necessary

rooms and operating rooms. We are working to obtain this

changes to improve the success rate of future procedures.

certification by the end of 2015.

The whole process, including laboratory tests and drugs

78

for ovulation stimulation, costs approximately US$7,000.

Q: Given that fertility treatments are not covered by

This compares to an average cost of US$21,000 in the US

insurance companies, do you offer financial support

for a treatment with the same success rate.

schemes for low-income patients?


A: We provide several discounts as we often receive

a reduced cost. The waiting list for one round of IVF in a

middle- to low-income patients. High-income patients

public hospital is eight months. Sadly, our government

usually travel to the US for fertility treatment. For some

perceives IVF as an unnecessary luxury and private insurers

reason, many of them tend not to trust Mexican doctors,

are unwilling to cover it for the same reason.

which is unfounded as Mexico has many highly experienced doctors. Our success rates are on par with those in the US

Q: How far away are we from being able to choose the

while our services are far cheaper. However, it is difficult

characteristics of our children?

to persuade many high-income patients of the value of

A: It is impossible to modify features such as hair or

seeking treatment in Mexico.

eye color but not to change the basic genetic profile of the parents. Parents can work with donors that have

Q: Which role could subsidized fertility treatments and

the desired physical qualities, and we can carry out

cooperation between public and private clinics play in

preimplantation genetic diagnostic tests to screen for

increasing access to such services?

genetic abnormalities. This is far more important than

A: Only two hospitals in Mexico provide subsidized fertility

picking superficial features such as eye color. Efforts are

treatments, the National Institute of Perinatology and

currently being made to determine the future health of

Centro Medico Nacional 20 de Noviembre, but they do not

a baby before birth. It is impossible to repair an embryo,

collaborate with private clinics. This differentiates Mexico

but it is possible to distinguish the healthiest embryo

from other countries. In the UK the NHS pays for the first

from those available. By mapping the chromosomes in an

round of IVF, while Argentina has passed a law allowing the

embryo, we are able to detect its predisposition toward

government to fund fertility treatments in private clinics. We

several types of cancer, hypertension, and diabetes, for

currently have the capacity to perform 2,000 treatments

example. Our studies offer a 99.9% certainty of a healthy

per year but we only perform half that number. If the public

embryo but, after implantation, further studies are

sector were willing to collaborate with us, we would be

performed to confirm the fetus health. So far, we have

able to acconditionate an additional 1,000 treatments at

never made a mistake.

LEGISLATING ASSISTED REPRODUCTION Mexico is well-positioned in terms of having advanced

same-sex couples that wish to procure surrogacy services.

fertility treatments, yet there is no legislation or public

Furthermore,

policy regarding assisted reproduction procedures to help

exclude certain people by default based on prerequisites

the 180,000 yearly registered infertility cases. This opens

such as age and, in extreme cases, marital status. The issue of

a debate about creating pertinent legislation for these

discrimination in the health system is pointed out by Pronahi,

procedures in order to guarantee citizen rights to form a

an organization that helps people diagnosed as infertile,

family and freely decide on the number of children they

which believes that the legislation should guarantee fertility

wish to have, as stated in Article 4 of the Constitution.

treatments for same-sex couples as well.

Some believe assisted reproduction should be part of the

Dr. Ingrid Brena, a researcher at UNAM’s Institute of Juridical

public healthcare system’s reproductive health portfolio,

Research, highlights the dangers in the lack of legislation for

related to family planning. At the moment there are no

surrogacy. She urges the authorities to guarantee the rights

policies that guarantee assisted reproduction services for the

of all the people involved in the procedure. She points out the

whole population, and there is no invigilation or regulation

complications in registering children born from surrogacy for

for private institutions that provide services. According to

male same-sex couples who have to undergo an adoption

CEFAM, a center specialized in female fertility, the most

process even if the child shares genes with one of the fathers.

simple assisted reproduction treatment in Mexico costs

According to her, most problems in this area come from the

MX$15,000, while more complex procedures, like surrogacy,

fact that many local civil regulations require the name of the

cost at least MX$690,000. Currently, the term “infertility”

mother stated in the birth certificate to match the name of

refers to couples that have been unsuccessfully trying to

the parents wishing to register the newborn. Considering

conceive for over a year, and excludes recurring pregnancy

that there have been at least eight initiatives to legislate

loss and couples that have failed to conceive again after a first

surrogacy, none of which proceeded to anything concrete,

child. The discussion on the right to assisted fertilization also

Dr. Brena accuses legislators of putting their beliefs ahead of

gives a voice to single women who wish to be mothers and

a social problem that affects millions of Mexicans.

many

assisted

reproduction

techniques

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| VIEW FROM THE TOP

INSURANCE POLICIES TO IMPROVE ACCESS TO PRIVATE HEALTHCARE JUAN IGNACIO GIL ANTÓN Corporate Insurance Director of GNP Seguros Q: What factors have driven GNP Seguros’ growth within

productive, meaning that they perform better. However,

the health and life insurance segment in particular?

selling lifestyle changes is difficult as people do not realize

A: As the market leader in the corporate and individual

that this is a valuable investment. Consumers may be willing

insurance sectors, we have an excellent network of

to buy gym memberships, but convincing them to follow

stakeholders and branches. We also have the biggest

a health regimen is difficult. We want businesses to have

distribution chain of any insurer in Mexico. This is a competitive

larger and healthier workforces; we are not here just to sell

market, but we have a secure position. Our network has

a policy. We are beginning to offer businesses methods

strengthened over time, through the relationships developed

to reduce insurance expenses in order to improve and

with hospitals, doctors, clinics, and other stakeholders in

make medical attention more cost-effective. Since 90% of

the health sector. In fact, it is difficult to find a healthcare

clients referred to a hospital are covered by some insurance

provider who is not associated with us in some kind of

company, our intention is to lower the cost for hospitals.

business relationship. Our market share accounts for one

The affordability of private hospitals depends on insurance

third of all people who are insured in Mexico, amounting to

companies. If we become more expensive, then so do

approximately 1.1 million corporate clients.

they. Our goal is for private healthcare to become more affordable for more Mexicans. As such, our work is aimed at

Q: How has the market for private health insurance in

reducing the cost of healthcare for our clients. To work with

Mexico been evolving?

the public sector, we must take advantage of our strengths.

A: The incidence of serious illness is growing. Cancer and

We generally have better patient records management than

diabetes are taking up a large and growing outlay, both from

the public sector. IMSS can launch huge packages, such as

individuals and from the public health budget. As our lifestyles

an insurance program for diabetes serving around 16,000

change, more of us suffer from diabetes, hypertension, and

people, but it is not in the nature of a business to do this.

stress. While the number of people suffering from such

What we can offer is a more streamlined documentation

illnesses is growing, the proportion of policy holders remains

process to speed up the provision of treatment and the

quite low. While life quality, in general, is better than in the

issuing of policies, and tighten financial plans.

past, changing habits mean that health depends more on prevention than on surgical procedures. This will mean that

Q: What are GNP Seguros’ plans to improve its client’s

people get sick less often, and less severely, and it is possible

life quality?

to reduce the number of people suffering chronic illness with

A: We want to be seen as more than an insurance company

prevention programs. Companies and families can spend

by directly taking part in the health of Mexicans. Our

less on medical treatment if we have a healthier population.

interest in becoming a better company does not stop at

Knowledge is power here. By surveying risk factors, such as

an increase in revenue; we want to change the concept of

age and weight, we can predict what illnesses the population

health towards changes of habits and illness prevention.

is likely to suffer. Based on this data, we can help people

Consequently, our focus is improving the health of our

embark on a health management program. We foster

clients. Since Mexican women have a high incidence of

improvement in life habits, with a view to boosting health and

breast cancer – a preventable, treatable illness – we have

life quality. In investing in the lives of our clients, we are doing

offered check-ups and mammograms to all women who

something good for them.

have an insurance policy with us since 2013. We are also covering psychological costs related to the disease, both

80

Q: How would you describe GNP Seguros’ current

to the patient and to the family. This would reduce the

interactions with the public and the private sector?

pressure for IMSS and other public insurers. From a study

A: Since a number of cancers are related to lifestyles, the

on 2,000 people who made small changes in their basic

cost of these illnesses can be reduced with lifestyle changes.

health and fitness programs we observed an average 30%

Employees who get sick less often are happier and more

reduction in illnesses of all kinds across the group.


INCREASING HEALTH INSURANCE PENETRATION LEVELS The insurance sector in Mexico has a good balance

in Health in Mexico, published by AMIS and FUNSALUD in

between life insurance and non-life insurance, with the life

2015, cost is the main reason people do not seek medical

segment accounting for 45% of the total written premiums

attentions. Today 84% of the population is covered by public

in 2015. This proportion is expected to remain stable by

and private health insurance, leaving 16% or 18.7 million

2019. Both segments are forecasted to grow between 6%

people. Paradoxically, it is estimated that 64% of out of

and 7% per year. Among the factors contributing to such

pocket spending is either redundant to public expenditure

growth rates, population ageing and the increase in life

or incurred by the unprotected population.

expectancy are perhaps the most significant ones. This means that in the upcoming years, the number of people in

There exists a significant opportunity for both public and

the retirement age will continue driving the growth of life

private institutions to expand protection. The potential market

insurance premiums, since people who are older than 65

for private insurance is large, currently representing only

years tend to buy life products so as to feel more secure.

4.1% of total health expenditure. The top five general private

Improving healthcare provision and access to medicines is

insurers in Mexico are Metlife (16.23%), GNP (11.77%), AXA

vital to support the further growth of this segment.

Seguros (11.82%), Banamex (5.53%), and BBVA Bancomer (4.36%). In the individual health insurance segment the top

Government

efforts

to

expand

healthcare

coverage

five are Plan Seguro (42.52%), MediAccess (40.4%), AXA

through Seguro Popular have resulted in increased public

Seguros (7.68%), General de Salud (9.24%), and Centauro

spending, nevertheless, Mexico’s out of pocket expenditure

(0.09%). As Seguro Popular has expanded affiliations with

remains the highest among OECD countries. A larger

the lowest income population, the private insurance sector is

penetration of health insurance would help in reducing this

now more likely to grow in an effort to reduce out of pocket

figure. Microinsurance products have good prospects of

expenditure. Two options are depicted in this area: innovation

growth and 66% of the Mexican population are potential

in the private insurance sector that is complementary but

microinsurance customers.

independent from the public sector, and innovation in the private insurance sector in close collaboration with public

Only 7.3% of Mexico’s population has health insurance.

institutions, aimed at significantly increasing private and

According to a study, Towards Universal Financial Protection

public insurance and reducing out of pocket spending.

81


| VIEW FROM THE TOP

HEALTH INSURANCE PORTFOLIO SEES DOUBLE DIGIT GROWTH JUAN ALBERTO VÉLEZ ARREDONDO Director General of Seguros Multiva Q: Having worked for 30 years in the insurance sector,

A: The situation regarding chronic diseases is strongly

how would you characterize the evolution of the Mexican

related to education and socioeconomic levels, since most

market?

of the people suffering from these diseases are unaware of

A: The Mexican insurance market has become more

how to prevent them or of how to seek insurance services.

complex in a variety of ways: the largest insurers

Research into Mexico’s epidemiological profile indicates that

worldwide are entering the market, creating new trends,

most patients who suffer from these diseases are uninsured.

and introducing international best practices. This makes

While this is prevalent in Mexico, it has not yet affected the

the local market more competitive yet more saturated,

insurance industry, as we have not perceived a substantial

with local insurance companies having to work harder to

increase in the number of claims related to chronic diseases.

compete with the newcomers. Another factor affecting the

Based on the experiences of foreign insurance companies,

insurance market is the introduction of new technologies,

we are planning to launch a product focused on these

allowing consumers to be better informed about available

specific diseases. This can be complicated because we want

products and push insurance companies to improve

to provide the best quality service to this segment of the

services. Technologies are becoming more sophisticated

population, while, on the other hand, providing coverage for

and there is a worldwide initiative to adopt risk-based

already obese or diabetic people could pose a problem for

capital approaches to improve corporate governance. In

insurance companies. The very nature of insurance is that it

addition, new insurance regulations were implemented in

works by collecting small payments from a wider number

April 2015. These regulations explain the basic procedures

of people to cover the large costs of a limited number of

necessary to implement the risk-based capital approach

medical conditions. The best policy for a health insurer is

in Mexico. While similar systems are already implemented

to acquire as many customers with as few health issues as

worldwide, Mexico will be the first country in Latin America

possible to enable it to properly cover the medical needs of

to implement this model for the insurance sector.

very sick customers. For that reason the increasing number of people who are sick will negatively impact our currently

Q: What measures is Seguros Multiva taking to differentiate

healthy customers. By opening the door to include people

itself in this increasingly competitive market?

with chronic diseases, we will have to increase our prices.

A: While each company is different and has its own

We have to find the right balance in order to be able to offer

competitive

a competitive product for healthy people and those with

advantages,

Seguros

Multiva

has

the

advantage of being a Mexican company that belongs to

chronic diseases.

Grupo Empresarial Ángeles and Grupo Financiero Multiva, both of which support our growth. Seguros Multiva

Q: Do you foresee health insurance coverage improving

has many different business lines, but we are placing a

in Mexico?

particular focus on health. Last year, more than half of our

A: There is a poor insurance culture in Mexico, as 50% of

premiums came from the health sector, and this should

healthcare expenditure is paid out of pocket. However,

grow to 70% in 2015. Grupo Empresarial Ángeles has been

we are seeing increasing demand for health insurance

instrumental to our growth, as we provide health insurance

products from the general public. Most Mexicans use

for all its groups, including Grupo Financiero Multiva,

public services when they have a medical need, but they

Hospitales Ángeles, Camino Real, and Imagen. We are also

are becoming increasingly aware that social security might

working with several government organizations, such as

not be able to satisfy all their requirements and therefore

the UNAM, while seeking to build up our presence outside

are considering alternatives to complement their coverage.

of Mexico City.

We are also seeing increased demand as healthcare costs are rising and more people are realizing that they will need

82

Q: How is the insurance sector reacting to Mexico’s aging

insurance at some point in their lives to be able to afford

population and the increase in chronic diseases?

the best medical services.


PERCENTAGE OF THE TOTAL POPULATION WITH PRIVATE MEDICAL INSURANCE

expect similar growth for 2015, both in individual clients and corporate insurance. It will become increasingly difficult to continue to grow at this rate but we expect to

Year

Percentage

2003

3.7%

2004

3.9%

most insurance companies as the entire insurance industry

2005

4.9%

grew by about 3% in 2014 in Mexico. We opened three new

2006

5%

2007

5.6%

2008

5.7%

continue expanding to the rest of Mexico, given the many

2009

6%

areas where we do not have offices. We want to take full

2010

6.1%

advantage of the Grupo Ă ngeles network to fulfill our

2011

6.9%

2012

7.6%

2013

7.3%

be able to maintain double-digit growth for the next few years. Our rate of expansion is much larger than that of

branches last year in Puebla, Queretaro, and Leon in order to provide more comprehensive services to our clients for health, automotive, and other types of insurance. We will

potential. Our main priority for 2015 is to fully comply with new regulations, the second is to sustain our growth rate, and the third to improve our services for insurance holders and insurance agents. To do so we are working on several initiatives to improve our IT platforms, to

Source: SESA Accidentes y Enfermedades, INEGI

make our products more competitive, and to ensure they Q: How will the recent changes in the legal framework

comply with our clients’ needs. We are also promoting

impact your business?

several initiatives to improve working conditions for our

A: We expect that this reform will drive the entire industry

most valued capital: our employees.

toward a higher degree of professionalization and more corporate

governance.

This

reform

will

encourage

the sector to be more careful about the risks that it is underwriting, which will be positive for the whole sector. In the long term, the new regulations will push us towards innovation and efficiency, even though the learning curve will have an initial cost. Implementing said regulation will be expensive, as we will require more actuaries and new employees, as well as the improvement of our IT infrastructure and acquisition of new systems in order to produce the information required by the regulator. The initial increase in our expenses will impact our business and all others in the industry, which subsequently will have an effect on insurance prices. Therefore, this reform will negatively impact the immediate growth of the insurance industry, as new companies may have trouble starting up and smaller companies will not be able to afford the new regulatory requirements. However, some experts claim that the industry will be consolidated by 2017. While it may be necessary for us to pass the cost of implementing this new regulation onto our customers, we must be conscious of maintaining a competitive advantage now that the market is becoming more competitive. Q: How will your expansion manifest itself in 2015? A: Seguros Multiva currently has health insurance policies for around 45,000 people. We are a small insurance company but we are growing rapidly. In 2014, the company grew by 30% overall, but our health area grew by 50%. We

83


BESPOKE INSURANCE POLICIES FOR CHRONIC DISEASES Obesity is becoming a rising health concern in Mexico,

risk of hypertension by 21%, diabetes 26.3%, breast cancer

with 73% of adults over the age of 20 obese or overweight

22.41%, prostate cancer 44.67%, dyslipidemia 9.63%, and

according to IMCO. The country has already overtaken the

metabolic syndrome 4.68%. Similarly BBVA Bancomer offers

US and is one of the most obese countries in the world,

a popular health insurance package designed for those with

only surpassed by several small island nations in the Pacific

cancer, called RespaldoSeguro Contra Cáncer. If a patient

and a number of Middle Eastern countries. As a result, the

holds this product, the policy will pay out upon receiving a

prevalence of chronic diseases such as heart conditions

cancer diagnosis. The product is currently owned by around

and diabetes is steadily rising. It is estimated that chronic

50,000 people and the price starts at MX$150 per month

obesity related diseases cost the Mexican government

depending on individual circumstances. The policy is paid to

approximately US$3.5 billion annually. A person with

the beneficiaries upon death of the holder. Seguros Monterrey

diabetes spends approximately a third of their income on

New York Life (SMNYL) has sold 2.9 million of their Afronta

medical costs in Mexico. As part of the Seguro Popular

policy, which is designed to be taken out after diagnosis with

program for Mexican citizens there is access to treatment

a chronic or terminal disease such as Parkinson’s disease,

for chronic obesity related diseases at the Diabetes and

multiple sclerosis, and cancer. The policy works in a similar

Obesity Clinic in the Hospital de Especialidades of the

way to BBVA Bancomer’s RespaldoSalud cover and contains

Centro Medical Nacional Siglo XXI. However, providing

an identical 180-day cooling off period.

this care is a massive strain for government resources, especially as the number of people living with diabetes

These are welcome developments given the strain that

is expected to increase by 175% to 11.9 million patients

diseases like diabetes put on the government-funded

by 2030, according to CENETEC. As the government

Seguro Popular program. It is also a large market since it is

struggles to cope with demand, a private healthcare

estimated that ten million Mexican citizens have diabetes,

market is emerging, targeted at those living with chronic

but is it an effective business model for companies to offer

diseases like diabetes.

such a service to chronic patients? The answer is that the insurance policies have extremely strict requirements for

Typically, after being diagnosed with a chronic disease, it

payouts, while there are certain exclusions for payment,

is difficult for patients to find comprehensive, affordable

such as contraction of skin cancer and melanoma, cancer

healthcare due to the continual need for expensive medical

related to AIDS or HIV, and lung cancer as a consequence

procedures and medication, as well as the predisposition

of smoke inhalation, among others. In cases such as obesity,

to developing further chronic degenerative health issues.

companies are beginning to see untapped markets which

In 2012, AXA Seguros launched the first health insurance

may not initially seem to be profitable. However, for the

package in Mexico designed especially for those with

AXA policy alone, no similar product exists on the market,

diabetes called Vida DBTS. The benefits of the package are

meaning that the company has a monopoly position in a

two-fold: not only is it designed as a life insurance policy,

market consisting of ten million customers. Although the

but it also helps to cover lifelong health costs. Moreover, if

policy may not at first make business sense to the untrained

the patient’s condition is declared terminal, they can expect

eye, the list of restrictions and payout limits greatly reduces

to receive a payout of 30% of the value of the policy. The

the cost to the company. Such products are in great

cost of the insurance fluctuates depending on the type,

demand because people with chronic diseases have no

age and personal circumstances of the patient. However,

other viable, comprehensive option for healthcare coverage

someone of the age of 40 would generally expect to pay

and therefore are generally willing to pay higher premiums.

MX$1,000 per month. A man aged between 35 and 40

84

years old can receive a guaranteed payout of MX$1 million

The question of treatment over prevention is still a challenging

with a policy costing MX$986 per month, depending on

issue for the Mexican government. Currently, public spending

other factors. GNP Seguros offers the program GNP Cuida

on treatment of illnesses is 11 times greater than that on

tu Salud to generate positive changes in general health

education aimed at prevention. The government seems to

by evaluating the risk for developing several diseases and

be making an attempt at restrospective treatment rather

providing recommendations to promote a healthy lifestyle.

than preventing initial development of chronic diseases. The

It targets six chronic and degenerative diseases such as

private health insurances offered by companies such as AXA

diabetes, obesity, dyslipidemia, hypertension, breast cancer,

and BBVA Bancomer may help to alleviate some of the strain

and prostate cancer, and covers 15,000 employees at ten

on the Seguro Popular system so that the government can

different companies. A study conducted among 2,000

redirect funds to education campaigns, in turn mitigating the

people participating in the program showed it reduced the

need for such insurance products.


| VIEW FROM THE TOP

TAILORED IN-HOUSE CORPORATE INSURANCE ROGELIO DOMINGO LOZANO GONZÁLES Director General of Vitamédica

Q: What is the story behind the creation of Vitamédica?

then focus on healthier people to help them eliminate

What is Vitamédica’s main role in the healthcare sector?

unhealthy habits such as lack of exercise, a poor diet, and

A: Vitamédica was created through the merger of two

high levels of stress. We also want to help them identify

healthcare services administrators: Meximed and Vitamédica.

specific genetic factors that potentially increase the risk

It was created to address the previously unsatisfied need

of developing certain diseases. Chronic diseases require

to provide health services to the employees of two banks.

an integral management, so we are creating more and

Vitamédica is a unique organization in the healthcare

more specific programs to provide these prevention and

sector of Mexico due to its service philosophy, excellence,

diagnosis services.

coverage, and a win-win negotiation scheme. We are backed by more than 20 years of experience and we currently have

Q: How does Vitamédica choose its suppliers?

four business lines: Products and Insurance, Reversion

A: We have a series of stringent requirements in place for

Banks, Assistance, and Business and Preventive Health.

suppliers, doctors, clinics, and hospitals. For instance, we

These were designed for the creation and administration

ask doctors to be able to prove their medical qualifications

of medical service networks. We mainly provide service

and we ensure that they are accredited by the council

to banks, insurance companies, and corporations. Some

in their specific specialties. Vitamédica ensures that all

examples of our services are compensation processes and

clinics and hospitals have the necessary operational and

the administration of medical services from the first level

sanitary permits. To facilitate access to medications for

of attention to hospitalization, which are provided through

patients who are located in rural communities where there

a network of more than 10,000 suppliers, more than 6,500

are no pharmacy chains we are currently working with

doctors, hospital services, and pharmaceutical services with

approximately 150 and 200 independent pharmacies. It

more than 6,800 points of sale on more than 600 locations

is common for rural areas to have few medical services,

on the whole country. We work mainly by providing health

thus it is sometimes necessary to relocate complex cases

services required by companies to their employees, but we

to areas with better resources. In some cases it has even

also work with companies that are interested in improving

been necessary to move patients to the areas of the

their employees’ quality of life. We do not generate

country with a high concentration of medical facilities,

insurance policies, we only administer them.

like Mexico City.

Q: What do chronic degenerative diseases represent for the

Q: What are your priorities for 2015?

healthcare sector and how does Vitamédica address them?

A: We are focusing on improving the service we are

A: The need for medical services is rising, which is

providing to our current customer base rather than looking

accompanied by an increase in the number of healthcare

for more clients. We will also begin to implement two

policies and insurance. On the other hand, the price of

different business lines focused on contained measures

medical services has also risen as a byproduct of the

to create a more effective system for available services,

increasing prevalence of chronic degenerative diseases

and on the development of prevention strategies with a

which are starting to become a large burden on Mexico’s

specific focus on diabetes, hypertension, and metabolic

healthcare system. We believe this problem is of great

syndrome since they are the fastest growing diseases

importance so we are gradually focusing on prevention

on the Mexican population. We are trying to develop

programs. We have initiatives aimed at individuals who

prevention strategies which will allow better management

are at early stages of the disease, as well as preventive

of resources to simplify access to specific services. This

measures for those who are healthy. The goal is to

is important as our country does not have the necessary

promote healthy habits to avoid the incidence of acute

doctors and specialists available in every area, so it will

cardiac events that require immediate hospital attention.

be necessary to widen our network in order to facilitate

Our strategy is to begin with high-risk individuals and

access to medical professionals.

85



Mexico is the eleventh largest pharmaceutical market in the world and the second largest in Latin America with an average annual growth of 4.7% and FDI of US$2.86 billion between 2005 and 2012. The increase in life expectancy and pharmaceutical expenditure, an improving regulatory framework, and a stable business environment are the major drivers for industry’s growth. The pharmaceutical landscape is however undergoing an important transformation with the increasing demand for cheap drugs, patent expirations, changes in the distribution segment, and

important mergers and acquisitions forcing big pharmaceutical companies to adapt strategies to stay competitive. Access to new medicines also remains a topic of major importance to be addressed in order to promote the industry’s competitiveness.

This chapter will provide an assessment of the recent changes in regulation and industry trends as well as a discussion of the strategies implemented by big pharmaceuticals to stay ahead of the competition in these times of change. As innovation remains at the core of big pharma companies, access to new medicines and barriers to innovation in Mexico will be examined as well as business opportunities in the orphan drug niche market.

HIGHLIGHTS • Changing landscape • Competitive strategies • Regulatory improvement • Access to new medicines • Focus on R&D and innovation • Orphan drugs

BIG PHARMA

4



CHAPTER 4: BIG PHARMA 90

ANALYSIS: Universal Health Demands Propel Growth

92

VIEW FROM THE TOP: Cristobal Thompson, AMIIF

93

INNOVATIVE DRUG SPOTLIGHT: Zykadia (Certinib) from Novartis

94

VIEW FROM THE TOP: Ugo de Jacobis, AstraZeneca Mexico

96

VIEW FROM THE TOP: José Alberto Peña, GlaxoSmithKline

98

VIEW FROM THE TOP: Miguel Salazar Hernández, Boehringer Ingelheim

100

VIEW FROM THE TOP: Rafael Suárez, Ferring Pharmaceuticals

101

INNOVATIVE DRUG SPOTLIGHT: Striverdi Respimat (Olodaterol) from Boehringer Ingelheim

102

VIEW FROM THE TOP: Tomás Bordonaba, Grünenthal

102

ANALYSIS: 3D Drug Printing Gets FDA Go Ahead

104

VIEW FROM THE TOP: Dr. John Markels, Merck Sharp & Dohme

105

INNOVATIVE DRUG SPOTLIGHT: Dolutegravir from GlaxoSmithKline

106

VIEW FROM THE TOP: Karel Fucikovsky, Pierre Fabre Médicament

107

INNOVATIVE DRUG SPOTLIGHT: Imbruvica (Ibrutinib) from Janssen-Cilag

108

VIEW FROM THE TOP: Luis Calderón, Alexion Pharmaceuticals | AMIIF

110

ANALYSIS: Bringing Hope to Patients with Rare Diseases

111

VIEW FROM THE TOP: Dr. Dea Herrera, AFM

112

ANALYSIS: No Sign of Slow Down for M&A Activity

113

SPOTLIGHT: Trans Pacific Partnership

89


UNIVERSAL HEALTH DEMANDS PROPEL GROWTH Mexico is the eleventh largest market for pharmaceuticals

importance of generating and maintaining brand loyalty

in the world and occupies second place in Latin

among Mexican physicians.

America after Brazil. 20 of the 25 leading international pharmaceuticals are operating in Mexico, demonstrating

Mexico also offers several advantages for the manufacture

the strength of the sector. According to ProMéxico, from

of pharmaceuticals, including its proximity to the US and its

2005 to 2013 an annual average of US$400 million a

low manufacturing costs. Miguel Salazar Hernández, Director

year was received in foreign direct investment totaling

General of Boehringer Ingelheim Mexico, explains that for

US$3.46 billion of overall investment in the industry. In

the company manufacturing advantages include “a lot of

2013 the pharmaceutical sector’s production was valued

flexibility allowing customization of services for patients,

at US$13.98 billion and, based on ProMéxico’s average

benefitting the social security system, and enabling us to

annual growth projection of 9.6% from 2014 to 2020, this

mantain competitive costs. Mexico is proving to be more

figure is expected to climb to US$24.21 billion by 2020.

competitive in the manufacture of pharmaceuticals than

Furthermore, in 2013 Mexico’s pharmaceutical exports

China.”

were valued by ProMéxico at US$1.7 billion with the main markets being the US and Latin America.

While Mexico’s pharmaceutical sector seems to be in an excellent position, it faces hindrances such as

Mexico’s

patented

austerity policies, expiration of patents, and the rise of

medicines, which represent 51% of the market (US$7.4

current

market

is

divided

into

generic medications. The industry is also adapting to a

billion), generics, which comprise 35% (US$5.1 billion),

changing market as the country conforms to a shift in its

and the remaining 14% represents over the counter (OTC)

epidemiological profile, from infectious diseases to chronic

products (US$2.1 billion). In terms of volume, COFEPRIS

degenerative diseases. This has emerged as a result of an

states that generics represented 84% of the market in 2014

aging population, a sedentary lifestyle, and the growing

and this figure is expected to continue rising.

number of overweight and obese individuals. Chronic diseases are becoming an increasing burden for the

Rafael Gual, Director General of CANIFARMA, states,

healthcare sector. The latest Survey of Health and Nutrition

¨the industry has evoloved greatly over the last five years

(ENSANUT 2012) showed that at least 60.6 million

and we have designed a strong development program¨.

Mexicans, 52% of the population, are either overweight or

The association recently published its first census of the

obese. The Mexican Institute for Competitiveness (IMCO)

pharmaceutical industry and identified a 7.2% share in

indicates that the main causes of mortality in Mexico are

manufacturing GDP, ranking the sector as one of the

diabetes, cardiovascular diseases, and tumors. IMCO has

largest manufacturing sectors in Mexico, second only to

discovered that “obesity can also be a risk factor for other

the automotive sector. According to CANIFARMA, 80,000

diseases, it can be a drain on a system where people are

people are currently employed in the sector, approximately

hospitalized and treated due to being overweight, and

45% of whom are sales representatives, demonstrating the

it causes absenteeism in labor terms as well as a loss

PATENT DRUG MARKET FORECAST 100

20

75 US$10.2 billion 10

50 US$7.4 billion 25

Source: Business Monitor International

90

2023f

2022f

2021f

2020f

2019f

2018f

2017f

2016f

2015f

2014f

2013

2012

2011

2010

2009

0


of productivity.” A central issue for any government is

manufacturing plant in Mexico in order to encourage the

ensuring access to medication for its entire population,

introduction of new medicines into the country. Patent law

thus there is now a growing interest in the development of

was also modified to include chemicals and now patents

medications to treat these diseases.

initially grant protection for 20 years with the possibility of a further three year extension.

The innovative pharmaceutical sector is also facing challenges. Cristobal Thompson, Executive Director of

It is important to consider that the pharmaceutical

the Mexican Association of Pharmaceutical Research

industry may not just be affected by local regulations but

Industries (AMIIF), is concerned with the limited access to

also by international ones. The Trans-Pacific Partnership

pharmaceutical innovation because “according to a report

(TPP), a proposed trade agreement on economic policy,

developed by IMS Health last year, patients in the public

is advocating initiatives including the protection of clinical

system have access to less than 10% of innovation approved

data, an agreement for which Mexican organizations like

by COFEPRIS. Innovative treatments that are being

AMIIF are currently involved in negotiations on behalf of

approved take almost five years to do so, which, compared

the innovative sector. Socorro España Lomelí, Executive

to key global markets with similar levels of economic

Director of the National Association of Medication

development, constitutes the longest timeframe.”

Producers (ANAFAM), paints a less favorable picture of this treaty as she believes that it could create complications for

Nonetheless, Ugo de Jacobis, AstraZeneca’s President

Mexican industries who may take a long time to reach the

and Director General, points out that “Mexico, along with

standards proposed by the TPP thus delaying industrial

Brazil, is one of the few countries in the Latin American

growth, exports, and the development of biotechnological

region

pharmaceutical

medications. Several groups, including Doctors without

innovation.” Mexico is not necessarily leading in R&D at

borders and Oxfam, warn that this treaty will stall growth in

this point in time, but this is steadily changing. Prior to the

developing countries as it will affect patents and increase

administration of President Enrique Peña Nieto the total

the cost of medications. Most discussions between

amount of investment in R&D in Mexico was just 0.37% of

TPP members are private and thus public information

GDP, an extremely low amount in comparison to the 6%

remains limited, meaning that determining the potential

average of the OECD. This is perhaps the ideal time to take

implications is difficult.

that

continues

to

invest

in

advantage of the federal government’s new philosophy concerning R&D, pledging an increase in spending to 1%

The rise of generic medications may seem like a threat to Big

by the end of this year.

Pharma but this is not necessarily the case. As Dagoberto Cortés, former head of CANIFARMA and Director General

There is still ground to be gained. For example, while

of Hormona, states that “generics represent significant

COFEPRIS has streamlined its approval process, at this

savings

point innovative medicines still take up to five years to

thus freeing up budget for the acquisition of innovative

be approved by the National Formulary. COFEPRIS is in

medicines. Currently, 80% the government’s budget is

the process of homogenizing its regulations in line with

used for innovative medicines, which now represent less

international authorities in Central and South America and

than 20% of its acquisitions by volume. International

was recently recognized by PAHO as a regulatory agency

pharmaceuticals are also creating new strategies to adapt

of reference. Gema Moreno Vega, Partner and Leader

to the shifting market. Thompson states that now “almost

of Life Sciences and Healthcare Industry at Deloitte,

all of the big pharmaceutical companies have a generic

states that this recognition will “allow companies to sell

company or division within the corporation” and many are

a product in [Central and South America] as soon as it is

developing biosimilar products. De Jacobis also mentions

approved in Mexico whilst harmonizing regulations with

AstraZeneca’s strategy to provide “integral services and

those of the FDA.”

disease management programs.”

Local regulations will prove an important factor in promoting

Mexico currently seems to offer fertile ground for productive

innovation and strengthening the pharmaceutical sector in

investment where the pharmaceutical industry can find

Mexico. John Markels, General Director at Merck Sharp &

plenty of opportunity to grow. Recent epidemiological shifts

Dohme (MSD), states that “Mexico is an very good place to

may increase the need for innovative medications to treat

do business” as companies can take advantage of a “growing

the growing patient population, and regulatory changes by

population, large market, strong IP protection, improving

the government are expected to ease the introduction of

regulatory infrastructure, a significant private laissez-faire

new medications into the country while safeguarding the

market and a significant public market.” Mexican authorities

health of its citizens. While the Mexican healthcare sector’s

have modified and created new regulations in order to

reliance on generics may be perceived as a threat to the

facilitate the production of medications in Mexico. In 2008,

industry, innovative strategies to adapt to this market could

the government gradually eliminated the need to have a

turn this into a further opportunity for growth.

in

government

expenditure

on

medicines,”

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| VIEW FROM THE TOP

PUSHING FOR AN INNOVATIVE HEALTH SYSTEM CRISTOBAL THOMPSON Executive Director of Asociación Mexicana de Industrias de Investigación Farmacéutica (AMIIF)

Q: As an advocate of pharmaceutical innovation, how

A: The national legal framework has evolved but there

would you harness Mexico’s innovative strengths and

are still some issues that need to be addressed. Firstly,

what needs to be done to create an optimal environment

it is necessary to guarantee effective enforcement of

for innovation promotion?

formulation and use of patents in order to mitigate the

A: The low level of access to pharmaceutical innovation is

risk of product infringement. Secondly, there is a huge

a concern. According to a 2014 IMS Health report, patients

concern regarding the require protocol for removing

in the public system have access to less than 10% of the

products found violating patents from the market.

innovation approved by COFEPRIS. Mexican approval of

Thirdly, linkage systems must include patent use in

innovative products is the slowest compared to global key

accordance with the Court precedents. Furthermore,

markets, taking as long as five years. With non-commutable

the statutory reform of implementation of regulatory

diseases on the rise, it is essential to give the patients the

data protection is still pending, as the guidelines in force

opportunity to access the available treatment options at

could be questioned or revoked at any time. Finally, it is

the earliest stage of their disease. We believe that a higher

necessary to establish clear criteria for the importation

efficiency in health spending (current spending of 6.2% is

of raw material or finished product for those importers

the lowest in all OECD countries) is the first critical step.

that are seeking a marketing authorization, due to

There is then a need to increase the spending to levels

the possible abuse of the Bolar exemption by some

similar to the average of OECD countries.

importers.

MEXICAN PHARMACEUTICAL INDUSTRY DATA Proportion of GDP

1.2%

Proportion of manufacturing GDP

6.8%

Annual exports (US$ billions)

2.2

Q: The regulatory agency is now more efficient – nonetheless, what key areas need to be addressed in order to bring more investment to Mexico? A: The current officials in COFEPRIS have offered the pharmaceutical

industry

an

open

communication

Health expenditure (percentage of GDP)

6.2%

channel as the main mechanism of interaction between

Health expenditure per capita

1,048

authorities and industry. This environment allows us

Total pharmaceutical market (US$ billions)

13

Direct jobs

74,600

Indirect jobs

313,605

to have a platform to promote the use of international standards

from

clinical

research

to

marketing

authorization. With the adoption of these international standards by COFEPRIS, we have the recognition from PAHO and the WHO of the Mexican regulatory authorities

Source: COFEPRIS, CANIFARMA & INEGI

as a reference agency for drugs and vaccines.

Another area of great interest is Clinical Research, in which innovation industry currently invests US$160 million a year.

There are currently two main challenges: firstly, to find

Despite COFEPRIS’ improvement of protocol approval,

out how to harness the potential of Clinical Research in

further acceleration in the next two to three years in line

Mexico as the main opportunity to attract investments

with benchmark countries means investment levels could

from pharmaceutical companies. In order to do so,

reach over US$500 million a year. Yet another factor that

we must implement a clear pathway for the clinical

would contribute to an increase in this type of investment

protocols authorization process. Secondly, in terms of

is tax benefits.

the initial steps for introducing new products into the national market, it is critical to ensure the transparency

92

Q: Is the Mexican based big pharmaceutical industry

and efficiency of the New Molecule Committee and its

satisfied with the current patent protection environment

subcommittees to avoid unnecessary delays when a new

in the country?

product submission has been filed. We are currently


working with COFEPRIS on both issues and we expect

in the development of new medicines or in the research

to have made developments by the end of the year.

of new uses. Furthermore, this legislation extends to all national and transnational companies who invest in

Q: How can multinational companies collaborate with

clinical research; anyone can be the subject of protection.

the government in order to further improve access to

Regarding the TPP negotiation, AMIIF has presented its

pharmaceuticals?

position to the Mexican government and we are following

A: There are common priorities for pharmaceutical

the negotiation. I would say that companies cannot be

companies and the government when it comes to health.

clasified as exclusively innovative or generic. On one hand,

Having a healthy population and reducing recovery

almost all of the big pharmaceutical companies have a

time increases productivity in the workforce. Under this

generic company or division within the corporation and

scope we understand that innovation and technology are

some of them are working to develop biosimilar products.

strategically crucial to reaching our target. That is why we

On the other hand, there are generic companies investing

are developing new collaboration frameworks aimed at

in research and development. In this way their positions

improving processes and generating data. One of our most

are not completely divergent.

ambitious government proposals relates to innovation access models.

Q: What are AMIIF’s goals over the coming year? A: We aim to continue working to accelerate patient

Q: How will the Clinical Data Protection initiative benefit

access to innovation and to work in alliance with the public

the local pharmaceutical industry? Do you believe the

sector to pave the way for attracting increased investment

innovative and generics industries can reach agreement

in the field of Clinical Research. We want to become

on their varied positions on the matter?

a strong actor in supporting the transformation of the

A: Clinical Data Protection refers to the process of

health system in order to achieve superior outcomes by

obtaining protection against unfair commercial use and

increasing the expenditure and spending more efficiently.

reliance on the information enclosed in the product

We advocate the premise that we are all patients, so we

dossier. As a matter of principle, clinical data protection

will adhere to our commitment of contributing to better

gives peace of mind to those who invest millions of dollars

healthcare in Mexico.

| INNOVATIVE DRUG SPOTLIGHT ZYKADIA (CERTINIB) FROM NOVARTIS

a phase I study and 37.1% in phase II study. While at this

Highlighted as one of the four new medications to treat

point there is insufficient clinical information to determine

lung cancer approved by the FDA since 2011, Zykadia is the

whether patients treated with Zykadia live longer, a

result of an approach based on a thorough understanding

median duration of response was estimated at eight and

of a disease and its causes. Zykadia was developed to treat

half months in the phase I study and nine months in the

non-small cell lung cancer (NSCLC) caused by a defect of

phase II study. Further studies are being implemented to

the anaplastic lymphoma kinase positive (ALK+) gene .

measure the effects of Zykadia over longer periods of

While NSCLC represents about 85% of lung cancers, only

time. Zykadia was approved by the FDA in April 2014 and

approximately 5% of patients’ tumors are ALK+, leaving

by the EMA in February 2015. It was approved for use in

these patients with few treatment options. Several of

Mexico by COFEPRIS in March 2015.

these patients can effectively use crizotinib (another AKL

NH

inhibitor), but there is a small subset that is unresponsive

Cl

or intolerant to this medication. Novartis Pharmaceuticals developed this drug specifically to inhibit the autophosphorilation of AKL and the proliferation of ALK mediated cells to limit tumor growth. Zykadia has shown an objective response rate of 56.4% on

S

O

N H

N N

N H

O

O

93


| VIEW FROM THE TOP

SETTING THE PACE FOR SPECIALIZED INNOVATION UGO DE JACOBIS President and Director General of AstraZeneca Mexico

Q: Which particular AstraZeneca accomplishments do

six new products over six years. This includes our broad

you think have been pivotal to advancements in the local

pipeline of next-generation medicines, focused on four

market?

main disease areas: breast, ovarian, lung, and hematological

A: Today, AstraZeneca is a company worth US$26.1 billion.

cancers. Moreover, the company’s portfolio for respiratory

We are expecting strong and consistent revenue growth to

diseases includes drugs for chronic obstructive pulmonary

meet our targets for 2017, leading to annual revenues of more

disease (COPD) and asthma, among others, and we are

than $45 billion by 2023, when we hope to be serving close

developing several promising assets to treat inflammation

to 200 million patients globally. Since the merger between

and autoimmune diseases. Consecutively, we are investing

Astra and Zeneca in 1999, AstraZeneca has been defined as

in human capital to attract new talent, hence science and

one of the most innovative companies in Mexico, setting the

innovation is at the center of this transition, and our staff

pace for developing and launching new medicines onto the

and organizational culture must support this.

market. We have an innovative portfolio, with several market-

94

leading products, across cardiovascular disease, diabetes,

Q: To what degree do you need to work with the Mexican

oncology, and respiratory diseases all of which shows how

public sector to reach these goals?

AstraZeneca has been exceptional in matching strategy

A: We stand out in the way we manage our medical affairs

with execution. In 2001, AstraZeneca was ranked the 18th

capabilities, which is a specialty many companies lack. We

largest pharmaceutical company in Mexico. Today, we are in

are now closer to key opinion leaders and stakeholders,

fifth place, having climbed 14 positions due to the strategic

running continuous education programs, and developing

management of important medicines such as Crestor and

relationships with the public sector. It is clear that Mexico

Nexium. We are leading with these products even in the

is moving in the direction of providing universal healthcare

face of competition from generics. Today, AstraZeneca

coverage, so we must build strategic alliances with public

is shifting towards the development of highly specialized

entities so that patients can access our innovative products.

medicines, with biologics now accounting for almost 50%

In the past, AstraZeneca’s stability relied on its primary

of our pipeline. Naturally, we are aware of the importance of

care portfolio. Today, with increasingly innovative medical

primary care so we will maintain our diabetes and respiratory

advances, complicated healthcare delivery and budgetary

portfolio. However, our plans for innovation focus on further

issues, we have to develop new alliances and partnerships

specialization within our main therapy areas with targeted

with public institutions to generate advances in science and

medicines, including immunotherapies, with a view to

care to the Mexican population. This is the only way we can

building a more sustainable, durable, and profitable company.

truly impact society and help patients.

Q: Why was a transition from primary care to highly

Q: How would you rate Mexico’s medical innovation

specialized areas implemented as a strategy in Mexico?

capabilities

A: Three strategic priorities support the implementation

Colombia and Argentina?

of this transition on a global level: achieving scientific

A: Mexico, along with Brazil, is one of the few countries in

leadership, a return to growth, and becoming a great place

Latin America that continues to invest in pharmaceutical

to work, specific goals that were set so that AstraZeneca

innovation. Public hospitals were not available for clinical

could become a leading company in the specialty care area.

research in the past but this has changed and IMSS can

Return to growth represents reallocating resources to our

now conduct a considerable proportion of the clinical trials

main therapy areas and key growth platforms. In Mexico,

operating in Mexico, which will strengthen innovation.

we employ four growth platforms that focus on acute

Moreover, some years ago, COFEPRIS saw significant

coronary syndrome, and diabetes, respiratory, and oncology

delays in the approval of clinical trials. This used to take

portfolios. Our goal is to become one of the three leading

more than 24 months, discouraging companies from

companies in this sector, and to do so, we will be launching

carrying out clinical trials in Mexico. Today, this process has

in

comparison

with

countries

such

as


been accelerated with the aim of Mexico becoming one

proposals for the government. It is impossible to compete

of the most efficient countries in launching new products.

with generics on price, but we know that our medical

Drugs tested on Mexican patients can now be registered

and scientific expertise and global experiences, including

much faster, which means Mexico is closer to becoming a

integral services and disease management programs are

reference country for clinical trials in the region. COFEPRIS

second to none. In addition to this, companies should

has recently been recognized by PAHO as a regulatory

develop more programs addressing affordability issues.

reference agency, making the approval process for new

In Mexico, we have incorporated innovations in different

drugs easier in both Mexico and Latin America.

public institutions across the country by demonstrating the cost-effectiveness of doing so.

Q: Does Mexico represent a significant R&D base for AstraZeneca?

Q: What should be done to improve oncology care in

A: Mexico has become an important country for our R&D

Mexico?

operations in the area of clinical trials. Currently, Mexican

A: I do not think Mexico lacks oncology care, as there are

patients are participating in a total of 27 clinical trials. We

several oncology clinics throughout the country. However,

will soon be conducting several new oncological clinical

there seems to be a lack of coordination of efforts in this

trials, and the fact that IMSS has reopened the door to

area. Few resources are allocated in specialized clinics

these trials represents a big opportunity for advancing

and more awareness is needed regarding the importance

research. Furthermore, AstraZeneca funds local innovation

of treating such diseases in specialized units. Oncology

carried out by CINVESTAV and UNAM under the

institutions can integrate their services in order to

investigator-sponsored research scheme. Two key aspects

work alongside other organizations, such as local and

for advancing innovation in Mexico are improving access to

global diagnostic laboratories, companies that transport

innovations and ensuring that we have strong intellectual

biological samples, and clinical research centers. Moreover,

property law for pharmaceutical and biotechnological

infrastructure requires further improvement. To achieve this,

developments. If both aspects are addressed, companies

the government needs to improve communications among

will be able to operate efficiently in Mexico and more

different institutions as there exists a breadth of knowledge

patients will benefit from the medicines.

base in IMSS and in the National Institutes of Health.

Q: Do you foresee a clash between the innovative and the

Q: What motivated AstraZeneca’s sale of its Over the

generic sector as they grow?

Counter (OTC) portfolio to Genomma Lab?

A: We welcome a robust and competitive generic sector.

A: AstraZeneca defines its core business as a being

However, we need to ensure that regulatory and legal

biopharmaceutical innovations. We focus on the discovery,

frameworks value innovation and the underlying intellectual

development,

property

improved

medicines, which is why the Mexican OTC portfolio was

medicines for patients. It provides the incentives required to

sold. We do not foresee future efforts to penetrate the

conduct the research and development that produces new

OTC market, as it is not part of our corporate strategy.

medicines for patients globally. It takes approximately 10-15

Innovation is our main focus, so this was a mutually

years and over US$1 billion to develop a medicine. For every

beneficial arrangement. Other pharmaceutical companies

medicine that makes it to patients, there are thousands of

have more diverse portfolios, while AstraZeneca is working

other drug candidates that have failed.

on creating innovation organically. We have 13 New

necessary

to

develop

new

and

and

commercialization

of

prescription

Molecular Entities in the pipeline, either at the pivotal phase Q: With healthcare expenditure in Mexico still at only 6.2%

2-3 stages or under regulatory review. We are focusing on

of GDP, do you see real innovation being supported in the

the highly specialized and personalized medicines of the

medium term in Mexico?

future, which is pure science.

A: Mexico’s expenditure on healthcare is certainly below the Latin American average, but it seems that more

Q: How does access to information influence the

opportunities for innovation may occur. Public budget

development of the Mexican Health sector?

savings from using generics could potentially be directed

A: Mexico has sufficient data and information about health,

into innovation. Seguro Popular is willing to provide access

although it is not updated as frequently as that of Europe

to innovative medicines too. Greater collaboration between

and the US. Mexico is pretty similar to other parts of the

the private and public sector is necessary to include more

world: half of the patients do not know they have a given

innovative products in the National Formulary. On the other

disease, and only half of those who are aware of their

hand, the private sector has to develop new collaboration

disease receive treatment.

95


| VIEW FROM THE TOP

ADDING VALUE IN A DYNAMIC AND DIVERSIFIED MARKET JOSÉ ALBERTO PEÑA Vice President of GlaxoSmithKline (GSK) Q: What role does Mexico play in the global strategy of

currently in the process of being approved by the IMSS

GSK and how important is the local market?

Formulary, which will allow widespread access. With

A: Mexico is usually considered an emerging country, but

increased diagnoses of Lupus in recent years, it represents

the Mexican pharmaceutical market is in many respects

an excellent opportunity for GSK and for patients who

mature and at the same level of development as some

can now receive a treatment that not only focuses on the

European countries. Mexico is among GSK’s top 20

symptoms but also on controlling the disease.

global markets, and is a country where a lot of innovative programs have been undertaken. Although challenging,

Q:

Some

pharmaceutical

Mexico is attractive to GSK beyond business and sales

generics and OTC portfolios in order to fully focus on

terms, due to its dynamics and diversification. R&D has

innovation – where is GSK focusing its efforts?

seen exciting growth locally in recent years. Vaccines

A: We recently closed a three-way deal with Novartis, in which

are at the core of our R&D activities, and Mexico was

we divested our oncology business. In turn we purchased

the top recruitment country for the first global rotavirus

the vaccine business from Novartis, and a joint venture was

vaccine. In addition, we had a successful experience last

created where GSK is the major shareholder of the OTC

year in conducting clinical trials for asthma and COPD.

consumer business. The four long-term corporate level

Approximately 10% of all patients that participated in

priority areas for GSK are respiratory, HIV, vaccines, and the

these multi-national trials were recruited in Mexico, and as

consumer business. Additionally, GSK has been a pioneer in

we presented local data for the drug registration process

HIV treatments since the 1980s and we have products without

to COFEPRIS, our product was approved within 90 days,

a patent or with expired patents, as well as a new series of

representing a significant improvement on the previous

innovative products that we will be bringing to Mexico in the

three-year timeframe. Nevertheless, there are still some

near future. Our strategy for Mexico comprises six priorities:

challenges to overcome regarding the approval process

respiratory,

for biologics and vaccines in order to ensure better access.

products that do not have a patent. The consistent revenues

HIV,

vaccines,

companies

urology,

have

divested

dermatology,

and

from these areas are then further invested in innovation Q: How do you address potential approval delays?

and growth. Dermatology is an interesting segment of the

A: Access to innovative medicines is one of the most

pharmaceutical industry that is growing faster than the

significant challenges that we currently face in Mexico.

industry itself. We began to prioritize dermatology with the

The Mexican government faces many constraints in

acquisition of Stiefel in 2010 and the subsequent purchase

terms of budget and regulatory procedures. What needs

of the local leader in 2011. We have previously managed all

to be highlighted is that more effective treatments can

of our therapeutic areas in a very similar way, and now we

enable patients to become economically active again in

customize our strategy based on both our internal needs and

a shorter time and can therefore have a direct impact on

the external environment in Mexico.

productivity. For this reason, it is important to explore the new paradigm in which innovative products are evaluated

Q: Vaccines have been the subject of much controversy

on a case-by-case basis.

recently, how is GSK dealing with confused consumers? A: Unfortunately, there is a global movement in some

96

Q: GSK recently launched an innovative drug for the

countries against vaccination, which should be addressed.

treatment for Lupus – what is unique about this treatment,

Vaccines have been responsible for some of the most

and is it available privately and publicly in Mexico?

important

A: In September 2014 we launched Benlysta, which is the

eradication of polio, smallpox and significant progress in

first real innovation for Lupus that has been developed

the fight against many other diseases including cervical

in the last 50 years. The National Formulary has already

cancer. The statistics regarding practically eradicated

approved the drug making it available privately and it is

diseases such as measles, that have recently seen

developments

in

healthcare,

namely

the


significant outbreaks in the US and the UK are compelling.

these projects really transform the way the government

Independent clinical trials and post marketing surveillance

and the pharmaceutical industry collaborate.

have been conducted for vaccines, the results of which show that there is no correlation between vaccines and

Q: What needs to be done to further improve the clinical

some of the key issues in question.

trials industry? A: The clinical trials industry has strong potential in Mexico.

Q: How have the different changes in the distribution

I visualize that the investment in R&D can be tripled or

segment, such as the bankruptcy of Casa Saba and the

quadrupled in the next three to five years. Infrastructure,

closing of local pharmacies, affected GSK?

human resources, and the necessary experience exist in

A: There have definitely been significant changes in the

the country. We have conducted clinical trials for many

distribution segment in the last couple of years. With more

products in Mexico including a trial for Benlysta. We must

than 30% of the market share, Casa Saba had powerful

ensure that all of the different actors work together in

distribution

order to remove the potential barriers so that Mexico can

capacities,

particularly

to

independent

pharmacies, managing to reach 18,000 out of the total

be visibly more attractive and competitive.

25,000 to 30,000 pharmacies that operate in the Mexican market. The independent pharmacies are the ones that

Q: What are your top priorities for 2015?

have suffered the most during this transformation and we

A: We recently re-shaped the way we run the business and our

have plans this year to diversify our distribution channels,

strategies in Mexico. We want to ensure excellent execution

so we are looking for previously unexplored options such

at all levels, creating value equally for our shareholders,

as working with regional distributors.

our people, healthcare professionals, and patients. We are working closely with decision makers in order to hold the

Q: What collaborations do you have with bodies such as

right discussions to improve access to innovation and to

CONACYT and academia for advancing research?

understand the difficulties we know the government is

A: We recently signed an agreement with CONACYT to

currently facing. We expect the vaccine business to keep

sponsor placements for Mexican postgraduates in different

growing, and we applaud the efforts of the government

GSK centers around the world according to their specialized

in implementing the official vaccination program, which

field. As a unique project in pharmaceuticals, CONACYT

is arguably one of the best in the world. As global leaders

and GSK are very proud of the venture, and it has helped

in this field we want to provide further support now that

to generate further dialogues about a separate initiative

there are several difficulties in the global supply of vaccines.

that consists of funding research projects in Mexican

Despite the many challenges that the private market is

institutions and research groups. Significantly, GSK will

currently facing, we want to provoke changes in the market

not claim rights on the results from such projects, because

in order to maximize our opportunities in this dynamic

our larger aim is the development of scientific research in

sector. Finally, we have a global agreement with Save the

Mexico. The country has a phenomenal base of researchers

Children. It is rewarding to belong of a company that takes

and there is a lot of clinical research happening that we

its social responsibility, previously by working with different

want to support. We know from previous experience that

stakeholders that are not related directly with our business.

RM Pharma Specialists is made up of a team of experienced professionals committed to developing a leadership position in conducting and controlling clinical research studies Quality and continuous improvement is at our core. Our services include: • Conduction of phases II to IV clinical studies specializing in rheumatology • Conferences and workshops on rheumatology and clinical research for general physicians and other specialties • Clinical studies monitoring • Development and implementation of Standard Operation Procedures for clinical sites

97 Amores 734, Colonia del Valle. Delegación Benito Juárez. C.P. 03100 México, D.F. Tel.: 53364206 y 59150592


| VIEW FROM THE TOP

LOCAL MANUFACTURING CONFIDENCE HERE TO STAY MIGUEL SALAZAR HERNÁNDEZ Director General of Boehringer Ingelheim

Q: Where is the Mexican Boehringer Ingelheim office

While the marketing strategy will change over the next

positioned in relation to the global office?

few years, doctors will mantain the right to choose

A: From our Mexico City office we run seven companies

patient medication. The shift may occur over the next

throughout Central America, and our presence makes

15 years, meaning we must make several enhancements

us

company

to the pharmaceutical industry to ensure the most

internationally. Whenever Boehringer Ingelheim wants

innovative medicine is available for all patients. Mexico

to develop a new product, the corporate headquarters

can improve its healthcare system, it just needs a push in

tends to consult the top ten offices, so it is vital for

the right direction.

the

tenth-biggest

office

within

the

Mexico to belong to this group. Not only do we expect to mantain our position, but by 2020, we expect to

Q: What is Boehringer Ingelheim doing to improve

have grown due to the 3.5% market share we enjoy in

access to its range of innovative products?

Mexico. The average for our branches worldwide stands

A: Access is a challenge for all country directors in

at 1%, which means we are outperforming our own

pharmaceutical companies. Our products add a lot of

company’s benchmark. At this point, 75% of our income

value to standards of care, and that ultimately creates

comes from prescription medicine, between 12-15% from

added value for money. For example, the most used

OTC products, and the rest from animal care. Driven

anticoagulant in Mexico is 60 years old, despite many

by research, discovery, and the development of new

new

molecules, we are the only privately owned multinational

challenged this product with a new anticoagulant

in Mexico. Unlike public companies, which respond to

effective on intracranial bleedings. We also produce

market trends, our stability gives us the advantage of

a drug for diabetes, which is an improvement on the

being able to make long-term plans. After all, our stocks

traditional treatment. Innovation is our aim, and so far

will not fall if one of our products fails, so we are free to

COFEPRIS has been quick to approve our products,

decide the direction our company takes.

given the quality of clinical and monitoring data behind

innovative

medications.

Boehringer

Ingelheim

us. Once an innovative drug has been approved, it can Q: What do you identify as the main drivers for the

often only be accessed through the private market. This

Mexican pharmaceutical market, and how are company

means that 80% of patients that could benefit from these

strategies changing to adapt to the evolving dynamics?

drugs are unable to access them. Although COFEPRIS

A: Mexico’s situation is rather unusual since it is a

has made progress there is still work to be done by the

developing country that behaves like a mature market. In

General Health Council (CSG), ISSSTE, and IMSS. We

contrast to double-digit growth seen in other emerging

are trying to convince the public institutions to opt for

markets like Russia and China, that of Mexico has not

innovation, but it will take time to see good results and

exceeded 3% in recent years. Our growth patterns are

support from authorities.

more similar to mature markets like the US. Mexico’s pharmacy spending in the healthcare sector tends to

Q: Do the restrictions on sales to the private sector

be out of pocket, but this is the country’s only typical

affect the overall profitability of the market in Mexico

“emerging market” behavior. This dynamic means that

for innovative companies like Boehringer Ingelheim?

few people are actually sustaining the sector’s growth,

A: The current situation does not have an impact on our

resulting in an imbalance from society’s perspective.

sales, but patients are affected by reduced access to innovative medicines. Boehringer Ingelheim’s forecasts

98

Ideally, all demographics should have equal access to

are not based on money but on an index called the

quality medical care. The pharmaceutical landscape is

“Patient Capture Benefit Rate.” This is calculated in

changing as a whole, forcing many companies, including

terms of the number of patients who will potentially

Boehringer Ingelheim, to develop new business models.

benefit from our products.


Patients come first for us, then doctors. This strategy

Q: Do you plan to incorporate generics into your

has made us the second-fastest growing company every

portfolio of products or are you planning to divest

year for the past five years. Mexico is, at this point, a hub

certain areas to focus on others?

for clinical research, we also have a center for molecular

A: We are not a generics company, but we have sold

animal research in Guadalajara. While many companies

generics since the 1970s. Our portfolio includes several

are moving plants from Mexico to other countries,

generics,

Boehringer Ingelheim’s stability means we can take

our strongest performers. We carry out third-party

long-term decisions to mantain our core therapeutic

manufacturing, but this is only a very small portion of our

areas in Mexico.

work. We try to accelerate the life cycle of our products

with

an

anti-hypertension

drug

among

to benefit patients, so to that end we are increasing our Our core areas consist of diabetes care, respiratory and

research division and our capacity for biosimilars. Unlike

cardiovascular care (including anticoagulants), as well as

many other international pharmaceutical companies, we

oncology. We also plan to move into anti-infectives and

do not plan to divest our OTC area. On the contrary, we

central nervous system products. Narrowing our research

are interested in acquiring companies with strong OTC

into the areas where we believe we can contribute the

divisions. To reach new customer bases, our consumer

most increases our impact. While we have an acute

healthcare product division will work with a new set of

disease research area, we have put more emphasis on

products from the end of this year or the beginning of

chronic disease treatments, having invested millions

2016. This division adds value to Boehringer Ingelheim.

of euros in our manufacturing facilities, reflecting the

Most of our OTC products – such as Lonol, Pharmaton,

confidence we have in their growth potential. Of all

Bisolvon, and Buscapina – enjoy top positions in the

the pharmaceutical manufacturing plants operating in

market, and bring in a sizeable portion of our income.

Mexico, only ours are approved by the FDA to export

The sector remains attractive in spite of its growing

prescription medicine, consumer health care (OTC) and

complexity.

animal health products into the US. While the US is one of our main markets, we also sell to Canada, Asia, Africa,

Q: Are biotechnological products important for your

and Europe.

work the Mexican market? A: Although we are the number one manufacturer

Q: What are the advantages of manufacturing in Mexico?

for biotechnology products worldwide, we do not

A: Mexico is proving to be more competitive in the

commercialize all our products, since we also carry out

manufacture

Our

third-party manufacturing. For four years, Boehringer

operations here can be flexible, and our services

of

pharmaceuticals

than

China.

Ingelheim and Eli Lilly have worked together on diabetes

customized to benefit patients and the social security

research. One of the diabetes care drugs we plan to launch

system alike. Our costs are also very competitive. We

is a biotechnology product, but we do not yet carry out

have even closed factories in other countries in order

biotechnology production in Mexico. Nevertheless, we

to move production to Mexico. There have been doubts

do plan to launch some biosimilars, as these benefit

about Mexico’s capacity to supply to the 300 million-

both Mexican patients and local governments, with an

strong US market, but Mexico has proven its capability

aim of entering the market within the next three to five

for quality and capacity. Soon, 80% of our diabetes

years. Currently we sell two innovative products which

products will be produced in Mexico.

are well-established in the market, one for cancer and the other for strokes.

Q:

How

important

are

community

initiatives

to

Boehringer Ingelheim?

Q: What are your expansion plans within Mexico?

A: Our manufacturing operations provide many jobs

A: We are set to move the manufacture of 80% of our

and we are proud of our plant in Xochimilco, which

diabetes care products to Mexico, bringing worldwide

has supported the community for almost 50 years.

export opportunities to the country. Among our pipeline

Social sustainability is close to the heart of Boehringer

products over the next five years are several innovative

Ingelheim. We are engaged in supporting entrepreneurs,

compounds

education, and healthcare. Annually, 1,800 of our

therapeutic areas. To realize this potential, we must

employees serve the community in our “Value Through

expand our factories and reach more doctors. To this

Innovation Day,” with activities ranging from teaching

end we are tripling our access team as this is the team

in impoverished communities to painting schools. This

that explains the value of our products to the authorities

year, we are running a reforestation day.

and helps facilitate the regulatory approval process.

with

significant

potential

in

several

99


| VIEW FROM THE TOP

GOOD GROWTH POTENTIAL FOR NICHE PRODUCTS RAFAEL SUÁREZ Director General of Ferring Pharmaceuticals

Q: What is the main focus of Ferring’s activities in Mexico

and now we only have two, focusing on both the private

and how do these support your aims of improving

and public sector. In the second year we expanded our

healthcare for the population?

sales to hospitals by strengthening our sales force. We

A: Ferring Pharmaceuticals has been in Mexico since 1997,

realized that we needed to allocate more resources to

and our products are well recognized and positioned

this as well as to innovation in digital tools. We provided

in the field of obstetrics. Our philosophy is “people

our

come first,” and that applies to patients, doctors, and

and developed websites, and electronic materials to

employees. The focus of our obstetrics products is the

cover physicians. In this third year we are focusing on

reduction of maternal mortality. Physicians need effective

consolidating expansion. The results of the first two

medicines

life-threatening

years have been good and we are building the basis

situations. Additionally, we provide fertility products

for the future, as well as looking for opportunities to

to clinics. Forming a family is something that many of

grow either organically or abroad in the Latin American

these patients have been trying to achieve for years,

region. We are launching products for obstetrics and for

so it is very motivating for us to help them realize their

gastroenterology.

for

the

management

of

sales

representatives

with

tablets,

materials,

dreams. Furthermore, we have a social responsibility program called Bebé en casa, which is a website that

Q: Does Ferring engage in any local R&D activities, and

helps couples that cannot have a baby and that have

what could be done to attract more research?

financial constraints. Patients fill out a form and go to the

A: Ferring Pharmaceuticals has many research centers

clinic and if they comply with certain characteristics they

across the globe, but not in Mexico. However, we do

are provided with discounts on fertility medicines. This

conduct phase III clinical trials in Mexico, so Mexican

program started three years ago, and is now implemented

patients are also part of our R&D and innovation activities.

in 20 clinics. More than 70 babies have been born under

The more patients we get to participate in studies in

this project. Another social responsibility project is a

Mexico, the better. AMIIF recently signed an agreement

fertility project called Proteger. Female cancer is a health

with IMSS to accelerate the process for conducting

concern right now for our government, so when a woman

clinical trials in the IMSS, which will promote growth of

is diagnosed with breast cancer, before she receives

the clinical studies industry and innovation in Mexico.

chemotherapy, she can go to one of the participating

Moreover, when a drug obtains market approval, it still

clinics to get her eggs collected and frozen, and when she

takes several years to become available to the public

is cancer-free she can go back to the clinic and become

sector due to the pharmacoeconomic data required by

pregnant.

the different institutions and as a result the number of molecules approved by the General Health Council is still

Q: After moving from Merck to Ferring Pharmaceuticals,

lagging. Therefore, improvement in this regard is essential

what were your main objectives?

to leveraging innovation in the country.

A: Ferring produces high-quality drugs that are very well

100

positioned in the European market as well as in other

Q: Mexico’s attentions on biotechnology are steadily

countries, and the company has very good projections,

increasing – how does the country’s development pace in

which represents an opportunity for me to contribute to

this regard compare to other markets?

the company’s development and growth. I was given the

A: The growth of the biotechnology sector in Mexico is

opportunity to take a General Manager position, which

evident in the amount of innovative products that multi-

has allowed me to manage the manufacturing plant in

national companies are launching in the country, which is

Lerma, the State of Mexico as well as the commercial

comparable to levels in other markets. Additionally, more

office. It took me a year to understand and restructure

local companies are opening extensive manufacturing

the business. When I started we had three business units

plants in the country. The biotechnology business is a


hot topic from a regulatory viewpoint today, especially at

catalogue of services and products available for patients

COFEPRIS. We have to make sure that all products, whether

insured by the Seguro Popular, and it includes medical

innovative or biosimilar, comply with the requirements to

attention for complex diseases such as prostate cancer.

guarantee safety and efficacy.

A greater convergence of the public and private sector is needed to improve access to healthcare services,

Q: COFEPRIS has improved many of its processes to bring

and private hospitals will play a role in helping the

more products to the marketplace – what have been the

government in the short-term. This process obviously

practical implications for companies like Ferring?

takes time and we need to figure out how best to support

A: COFEPRIS has worked very hard not only for the

such integration.

biotechnology sector, but also for improving the process of drug registration in general. In the past, it took one

Q: What main opportunities have you identified for your

year for a drug to be approved. This process was recently

growth?

accelerated, and a new molecule can now be approved

A: The obstetric sector is growing. Working with the public

within 60 days. Regarding traditional molecules, they

sector is an opportunity for us in order to make sure that

have to make sure that processes with time delays do

patients have access to our products. In the private sector,

not get reintroduced when the five-year administration

our products are very well positioned, and there is a huge

period of COFEPRIS comes to an end. COFEPRIS has

room for growth. We have recently launched some new

developed new communication channels to improve

products and we are still in the learning curve phase

processes, which must be maintained over time. As for

with physicians who are using our products. Additionally,

biopharmaceuticals, studies to prove their efficacy and

we want to consolidate our expertise in our four key

safety must be complete.

therapeutic areas. Even though Mexico is an emerging market, it is not growing that much in general terms.

Q: Do you see the need for greater convergence of the

However, for niche products we expect good growth.

public and private sectors?

We are expected to develop more partnerships, and aim

A: The public sector is working on implementing

to launch more products into the market. In terms of the

universal healthcare coverage and its needs to ensure

region Brazil is a larger market and will see more growth,

that all diseases are covered. For instance, CAUSES is the

however Mexico constitutes a close second.

| INNOVATIVE DRUG SPOTLIGHT STRIVERDI

RESPIMAT

(OLODATEROL)

FROM

receptors reducing the inflammation response in the lung

BOEHRINGER INGELHEIM PROMECO

by relaxing the bronchi thus permitting the increase of

Chronic obstructive pulmonary disease (COPD) affects 8%

air flow. Unlike other bronchodilators, it can be used daily

of the Mexican population and kills 21,000 Mexicans every

over prolonged periods of time as it has very few and mild

year. The National Institute of Respiratory Diseases (INER)

adverse effects.

predicts that this disease will become the third mortality cause in Mexico by 2020. COPD is characterized by a

Developed by Boehringer Ingelheim, Striverdi Respimat

progressive breakdown of lung tissue by an inflammatory

was first approved for use in the UK, Denmark, and Iceland

response after exposure to irritants. The two main risk

in 2013. In July 2014 it was approved by the FDA for use in

factors for this disease are smoking and exposure to coal

the US and it was approved by COFEPRIS in March 2015.

or wood smoke, making this disease especially prevalent in developing countries. COPD’s main symptoms include respiratory problems, wheezing, coughing, and chest tightness, and can be fatal if left untreated.

O

O HN

Striverdi Respimat is a highly selective long-acting beta-2

H N O

adrenergic agonist (LABA) developed specifically to treat COPD. This drug mimics the effect of epinephrine at beta-

OH

OH 101


| VIEW FROM THE TOP

BRINGING BETTER PAIN MANAGEMENT SOLUTIONS TOMÁS BORDONABA Director General of Grünenthal

Q: Grünenthal established operations in Mexico in 1998.

new products and our access to institutions. This has led us

Since then, how has Grünenthal come to consider the

to launch three new products in the last two years with one

potential of the Mexican market?

of these, Palexia, obtaining National Formulary approval in

A: Latin America is Grünenthal’s engine of growth. Our

record time. Our third strategy is business development,

sales in Latin America have reached US$500 million and

in which we are looking for new companies and brands to

we aim to double that to US$1 billion by 2020. This would

acquire in Mexico and Brazil.

see our operations in the region surpass those in Europe. Naturally, Mexico and Brazil will be vital in making that

Q: Why do you feel Palexia was able to be approved in the

strategy feasible. Curiously, Mexico and Brazil are among

National Formulary so quickly?

the youngest companies in the group with Grünenthal

A: Palexia was approved in seven to eight months as

only having been established in Brazil three years ago.

opposed to the four year average. The reason Palexia was

In comparison, we began operating in Peru in 1968 and

so quick in securing approval is that it is a new product

in Ecuador in 1973. This means we have less products

which provides an effective value proposition for chronic

and sales in Mexico and Brazil than in the rest of Latin

pain. As opposed to strong opioids like morphine, Palexia

America, but we are confident that the market here will

works based on a dual mechanism. It is particularly good

grow faster. In Mexico, Grünenthal has already reached

at handling combinations of neuropathic and regular pain.

US$51 million in sales but we want to achieve US$100

It also has fewer side-effects than its competitors while

million by 2018.

being available at a reasonable price. We are now in the process of getting the approval of institutions like IMSS,

Q: What is your current strategy for the local market?

ISSSTE and Seguro Popular.

A: We are looking to maximize the presence of our existing product portfolio among the private and public health

Q: What is the most difficult part of submitting

sectors. We are also seeking to accelerate the launch of

applications to different institutions?

3D DRUG PRINTING GETS FDA GO AHEAD Scientists have been developing 3D printing technologies

process was carried out using a 3D scan of a pig trachea

for almost 30 years but only recently has the technology

and the FDA approved material polycaprolactone (PCL).

come to the forefront of the medical and pharmaceutical

Since the surgery, the baby’s trachea has completely

industries, raising the potential to deliver drugs in a

regenerated and the PCL is expected to degrade naturally

personalized format that could revolutionize the sector. In

in the patient’s system, causing no long lasting side effects.

August 2015 the FDA approved the first ever 3D printed

In the same year, Organovo successfully printed a human

drug for consumer consumption. Spritam, an epilepsy

liver using 3D bioprinting techniques.

treatment, will be produced by US pharmaceutical Aprecia and will, according to the company, “transform the way

Since then, within the pharma industry in particular, it has

patients experience taking medication.”

been found that 3D printing can actually overhaul and improve the administration of drugs due to its capabilities.

102

In 2013, researchers from the University of Illinois, the

Researchers at the University College of London School of

Institute of Genomic Biology and the University of

Pharmacy have been able to print different shapes of drugs

Michigan worked in collaboration to 3D print an artificial

using a technique known as “hot melt extrusion.” This is

trachea for an infant with the rare tracheobronchomalacia,

relevant as convincing findings have revealed that the

which causes the windpipe to continually collapse. The

shape of a drug considerably impacts its effectiveness. For


A: We have to customize our value proposition to specific

Pain, which presents a range of tools, such as online

countries and institutions. Our submissions show the result

classes, live courses for hospitals, and specific workshops

of global clinical trials, compare the price point with that of

for areas like cancer or palliative care. We also teach how

the competition, and also show how each drug will impact

to use the drugs available in Mexico to treat different types

Mexico’s epidemiological profile.

of pain. This remains a priority for Grünenthal.

Q: Grünenthal has global clinical trials and invests

Q: How are you advancing the state of palliative care in

significantly in R&D. Do you hope to carry out clinical

Mexico?

trials and R&D in Mexico?

A: As part of our battle against chronic pain, we are

A: This area is now more accessible in Mexico and presents

advocating for better palliative care practices, which sees

considerable

public

us work alongside organizations like FUNSALUD. It is

institutions to benefit from clinical trials in the same way as

unquestionable that advances in this field will benefit patients

the private sector has for years. It will also give Mexico a lot

and their families. But the Mexican mindset about death does

of exposure around the world. As for Grünenthal, we have

not make this an accessible topic. However, the country is

two or three clinical trials underway in a combination of

accumulating more palliative care specialists as people age

private sector hospitals and smaller public sector facilities.

in the country. One effective practice has been put in place at

Until now, we have not been able to access larger public

the National Pediatrics Institute, where parents are trained in

institutions for clinical trials but we would be very happy to

palliative pediatric care and the hospital takes equipment to

revisit this subject with IMSS. Mexico has excellent research

the patients’ home, which reduces the level of stress for the

centers that will provide good results but this has not yet

patient and for the family.

opportunity.

This

finally

allows

been explored on a large scale. Q: What are your top priorities in 2015? Q: What training and education programs do you provide

A: We need to continue growing by maintaining the regular

for physicians to become familiar with your products?

launch of new products, marketing successfully, and boosting

A: We invest significantly in medical education, especially

our presence in private and public institutions. We also want

to deal with chronic pain which is not given enough

to help develop palliative care initiatives that are being put

attention in Mexico, despite the fact that 30 million people

in place by the government. We feel this is a crucial issue in

suffer from chronic pain. This ranges from back pain, which

Mexico. Additionally, we are always looking for advantageous

is the main cause of debilitation in Mexico, to terminal

companies to acquire. We integrated Empresas Andrómaco

illnesses which cause sufferers to die in a great deal of

in Chile in 2013 and we would like to replicate that with

pain. Early detection is vital in order to prevent pain from

Mexican firms that have a history of growth and whose

becoming chronic. Our flagship program is called Change

products, like ours, have a degree of differentiation.

example, the shape of the drug can determine how fast the

cites the more affordable cost in recent years, claiming that

medication is released, which may be a particular benefit

3D printing procedures which would previously have cost up

in the administration of certain products including blood

US$30,000 can today be as cheap as US$500.

thinners and immunosuppressants. The traditional process of manufacturing drugs, however, does not have the same

Despite the now established uses of 3D printing for

capability of producing them in the same complex shapes

devices, for the first time 3D printed drugs are being made

as 3D printing methods.

available to consumers, and it remains to be seen how this will impact the industry. Chris Rivera, President and

The 3D printing industry in 2012 was valued at US$2.2 billion

CEO of the Washington Biotechnology and Biomedical

but this should more than double to US$5.2 billion by 2020.

Association, believes that if 3D printing is able to adopt

In Latin America, the process is evolving equally quickly. In

an effective business strategy, the result could be a drop

Mexico, a doctor used 3D printing techniques to create skin.

in profits for traditional pharmaceutical production. On

Carlos Ramirez, Director of the Mexico, Central America and

the other hand, he sees this as a unique opportunity for

Caribbean division of 3D printing company STRATASYS,

innovation if the sector can collaborate with scientists to

believes that the technology is becoming more and more

integrate the techniques into marketing strategies. The

accessible and widely used. Javier Cruz, Engineering Director

prospect of personalized medicine brought directly to the

of 3D Insoft believes that, in the next two years, 3D printing

home of the consumer is sure to be one of the biggest game-

will become a massive industry within the medical sector. He

changers in recent years

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| VIEW FROM THE TOP

FOCUSING RESOURCES TO TAKE ON THE MARKET DR. JOHN MARKELS Director General of Merck Sharp & Dohme (MSD)

Q: MSD, known as Merck in the US and Canada, is one of

third focus is virology, including Hepatitis C and HIV. We

the largest pharmaceutical companies in the world. What

have outstanding HIV products including non-nucleoside

is Mexico’s role in your global strategy?

reverse-transcriptase inhibitors (NNRTIs) and integrase

A: MSD has the same goal for Mexico as it does for the

inhibitors, which were important parts of the revolution that

rest of the world: to deliver innovations that can improve

helped transform HIV from a death sentence into a chronic

and save lives, something that we have been doing for

disease. Our final operation tackles Alzheimer’s, a disease

over 100 years. Mexico is a strategic country for MSD for

for which cases are doubling every five years and which has

several reasons and it is part of MSD’s Emerging Market

so far been intractable. MSD has a novel drug in phase III

Commercial Organization which is specific to Latin

that inhibits the production of a peptide protein, which is a

America, the Middle East, and Africa. Despite challenges

precursor to the build-up of plaques in the brain.

such as insecurity, Mexico is a strategic place to conduct business, and constitutes one of our top two Latin

Q: How has the increase of generics in Mexico affected

American markets for many reasons, namely its growing

your sales?

population, large market, strong IP protection, improving

A: MSD’s strategy is innovation. Certain companies have

regulatory infrastructure, a significant private laissez-faire

a generics line incorporated within their business model

market, and a significant public market. In spite of all this,

while others have chosen to ally with other companies.

the Mexican market does not see double-digit growth like

But the generic business model is beneficial to us provided

certain other emerging markets. Mexico is also a clinical

that intellectual property is respected and protected. It is

research base for us. We currently have 41 protocols in

also valuable to the system as it frees up money allowing

different areas but one of my main goals is to find ways

the government to acquire large quantities of cheaper

of increasing the amount of clinical research carried out

medications, meaning the money saved can be re-invested

in Mexico. Clinical trials in Mexico are cost-effective and

to acquire innovative drugs. This has been a challenge

efficient while the country also has the infrastructure to

in Mexico but not impossible. We are now working with

quickly enroll patients. At this point we are working both

regulatory authorities to help ensure that the government

with the public and the private sector equally, and the only

dedicates money to innovation so people can access the

basic research we are doing here is a study on pediatric

medication they need. At the same time, we are facing

cancer, which is carried out by the Merck Foundation with

the dilemma of what to do after our products age. So

FUNSALUD.

far, our medical representatives have focused on creating awareness among doctors about the value of our products,

Q: What are your main product lines in Mexico?

but a complementary sales strategy is needed in which we

A: MSD has developed a broad range of products over many

partner with local companies that are more focused on

years. The first line covers cardiometabolic issues, such as

branded generics, which is a particular benefit to us as we

diabetes, heart disease, and hypertension. For diabetes,

can use their sales experience.

we have developed Sitagliptin, which controls blood sugar

104

without common side effects such as hypertension. We

Q: MSD divested most of its OTC portolio to Bayer and

have also launched a new DPP-4 inhibitor with extended

acquired Schering-Plough - what motivated these moves?

release and we are developing statin drugs. Our second

A: While some companies choose to work in many

range is women’s health, including contraception, fertility,

different areas, we are focusing our resources on areas

and osteoporosis. With this in mind, another concern is

where we can have an impact on health and where

that Mexico has one of the highest rates of teen pregnancy

innovations can make a difference. OTC is an exciting and

in the world, which local health authorities recognize as

expanding segment but it was not our core business, but

one of the country’s most significant challenges, which

MSD has made several recent decisions that are altering

we are helping to address in a government initiative. The

its long-term business strategy. Five years ago, we bought


Schering-Plough, which forced us to alter our production

our pharmacy chain customers. The market itself is also

and business plans, and subsequently we had a very large

changing and now pharmacy chains are offering medical

number of manufacturing sites and a significant level of

consultations at the point of sale, which may be perceived

over-capacity. As part of the merger, we had to restructure

as a threat by some but may represent and interesting

our manufacturing strategy which required closing some

opportunity to adapt.

plants, moving others, and opening new ones to ensure we had the correct manufacturing infrastructure. As

Q: What expansion plans do you have for Mexico?

Mexico is critical for our company, we maintained our

A: We are always looking for new expansion opportunities.

manufacturing presence here while consolidating it to

For example, MSD just bought Cubist Pharmaceuticals,

an efficient core instead of having many underutilized

one of the largest and most productive antibiotics

units. We take manufacturing extremely seriously and we

manufacturers. The world requires a revolution in the

believe having a single, high-quality facility is far more

antibiotics market, as the number of antibiotic-resistant

strategic than to try and manage a vast network in every

bacteria is increasing worldwide and the situation is

country.

becoming highly dangerous.

Q: Mexico has faced several challenges in the healthcare

New products to fight these bacteria are needed, which

distribution area of late. How has this affected your sales?

is why we incorporated Cubist Pharmaceuticals’ research

A: MSD has a hybrid strategy, wherein we use distributors

lines into our business strategy. MSD also has a global

for the public and private sector, while working directly

deal with Samsung for biologics, a process that is now at

with pharmacy chains. Either of these strategies can work

phase III and we are currently bringing these products to

well depending on the customer. Casa Saba going bankrupt

Mexico. By growing organically, our goal is to be the best

certainly created a disruption for the entire industry. Casa

healthcare company in Mexico which means becoming the

Saba was our largest distributor but, since the bankruptcy,

fastest-growing multinational, which will be achieved by

we have learned how to effectively reach patients and we

making smart global acquisitions in each country. These

are now stronger than before. In comparison, we have a

global deals have significantly increased our rate of growth

mutually beneficial relationship with our distributors and

in the past years.

| INNOVATIVE DRUG SPOTLIGHT

DOLUTEGRAVIR FROM GLAXOSMITHKLINE

patients (those who have) but it showed superiority in been

comparison to other treatments for treatment-naïve adults

infected by the Human Immunodeficiency Virus (HIV)

and adolescents. Dolutegravir is used in combination with

with thousands more being infected every year. While

two other nucleoside reverse transcriptase inhibitors.

Around

35.3

million

people

worldwide

have

immunotherapy drugs have turned this disease from a death sentence to a manageable condition, not all

Dolutegravir is commercialized in the US as Tivicay and

available drugs are effective for all patients as some have

was approved by the FDA in August 2013. It was approved

been infected by drug resistant variants of the virus.

by the European Commission in January 2014 for use in the European Union and it was approved by COFEPRIS in

Dolutegravir

is

the

latest

March 2015.

second-generation

integrase strand transfer inhibitor approved by the FDA and it has demonstrated impressive anti HIV efficacy. This drug inhibits HIV-1 integrase, an essential protein for the replication of the virus

CH3

inside the host’s cells. Dolutegravir quickly reduces

treatment-naïve patients (those who have not taken any type of HIV therapy) and treatment-experienced

O

F

H N

N H

F

O

N

levels of HIV virus in the body and causes fewer side effects than other medications. It is useful both for

OH

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| VIEW FROM THE TOP

INNOVATIVE PRODUCTS FROM HEALTH TO BEAUTY KAREL FUCIKOVSKY Director General Mexico and Central America of Pierre Fabre Médicament

Q: Which markets does Pierre Fabre specifically target

product access at all points in the trade chain between

and how do you divide your two core business lines?

our company and our distribution partners.

A: To date Pierre Fabre splits its two business lines in a deployed concept described as ‘From Health to Beauty’.

Q: Does Pierre Fabre share the current focus on orphan

The two companies of the group are Pierre Fabre

and specialized drug development?

Dermocosmetics and Pierre Fabre Médicament. Our

A: We have commercialized an orphan drug to support

concerns are divided between health (45%) and beauty

bone marrow transplants to adult and pediatric patients.

(55%). Both Pierre Fabre Dermocosmetics and Médicament

We also recently signed a local license agreement with

offer leading products in their respective sectors, and we

Ferring Pharmaceuticals for the launch and distribution of

are strong in gynecology, angiology, and general medicine,

tranexamic acid, a gynecological product already approved

with one of our most distinguished products Navelbine

by COFEPRIS. However, a focus on highly specialized

Oral prescribed for patients suffering breast and lung

products and biopharmaceuticals is premature due to

cancer. We distinguish ourselves from other companies

access constrictions and budget issues. That said, R&D

by working closely with our physicians to provide support

investment for companies like Pierre Fabre is key to our

on continuous medical education. Locally, we emphasize

long-term innovation strategies. As such, we continue to

business development, so that we stand out as partner of

invest in oncology solutions, however I expect companies

choice for new entrepreneurial pharmaceutical companies

to reduce R&D budgets due to access limitations and patent

seeking to enter the Mexican pharmaceutical market,

protection losses. The Ministry of Health and COFEPRIS have

as well as established companies requiring additional

significantly improved approval processes for innovation

expertise and access capabilities. We have also worked

drugs, but access to the institutional market, remains a

with key leaders in the field of oncology to introduce a

concern. The time it takes for a new molecule to reach the

new PFM molecule to treat bladder cancer. We believe

market from the laboratory stands at almost four-and-a-half

in innovation, invest heavily in R&D, and will continue to

years, longer than in other Latin American countries.

seek the support of legal and regulatory entities to ensure that innovation in pharmaceuticals will be available for the

Q: How is the changing distribution landscape impacting

benefit of patients.

the market and your strategies? A: Old players are leaving the arena and major companies

Q: What opportunities do you see in the Mexican

are continuing to expand. As chain pharmacies grow in

dermocosmetic market?

number and enter new market territories, we see distributors

A: The young dermocosmetic industry is not the only

seeking integral solutions for consumers and patients.

therapeutic sector rich in opportunities. Today there are

The public health care system is also evolving, presenting

more players in the sector, with a consumer base more

lower operational and distribution costs, and improving

aware of the treatment, brands, and access options,

services to patients. Distributors for the institutional sector

which generates more room for competition. The

are developing operations to optimize treatments for

dermocosmetic market is attractive from a business

individual patients. This requires a substantial amount of

perspective, as the typical consumer in this sector has a

investment and technology development. As new players

more voracious appetite for novel and ethical products

integrate and different trade rules form, we expect to see

and services. One challenge is to communicate with

major changes in the coming years.

our consumers in an ethical and transparent way, while

106

simultaneously listening to feedback. A process that

Q: What social responsibility initiatives is Pierre Fabre

depends on direct and digital marketing, customer

working on in Mexico?

relations management, database marketing, and person-

A: We work with the main healthcare institutions on

to-person promotion at points of sale. This ensures

chronic disease detection campaigns and programs.

In


future we expect to continue providing efficient, accessible

greatly on R&D, not only to develop new products, but

treatments for various pathologies, like we have with

with an aim to enhancing existing products by adding new,

Hemangiol, a product developed to treat hemangioma

beneficial components.

in pediatric patients. Thanks to its therapeutic success, Hemangiol has been rapidly approved by the FDA and is

Q: CANIPEC and PROFECO signed an agreement banning

currently undergoing the COFEPRIS registration process.

products with ambiguous advertising. Has this new visibility been beneficial to the market?

Q: Pierre Fabre has a long history producing medicines

A: Visibility is critical, and while there has been progress,

from phytochemicals and natural extracts. Is the company

there remains room for improvement. Chambers of

continuing to develop this area? Is there confusion over

commerce and our own authorities must continue working

phytochemicals and herbal supplements?

together to enhance the regulations and advertising of

A: Pierre Fabre’s origins lie in the development of organic

pharmaceuticals and dermocosmetics. As an industry,

medicines. Fabroven is a root extract developed by our

we will continue delivering safe, effective products and

late founder, and it was on the back of this product that

treatments to the market, and will continue to use the

the company was founded. Fabroven has been in the

correct and appropriate advertising channels.

market place for over 50 years, so it is a well-established, well-studied product which possesses solid scientific and

Q: What are your main objectives for the coming years?

medical recognition with an emphasis on its distinction from

A: Our pharmaceutical business has much more to deliver

herbal supplements. Like any drug, phytopharmaceuticals

from an organic growth perspective. This is a priority

comply with the highest standards of manufacture and

of ours. We will continue to establish strong alliances

quality assurance. European consumers are buying more

with local and multinational companies to promote and

natural products, while Mexico has a long history of using

distribute products. We are also in negotiations with

plants as medicines. Mexican universities such as the one

other global pharmaceutical companies such as Medinova

at Chapingo conduct extensive research on plants, and

and Medigene, whose innovative products are ready for

their work on agave cactus fungi may well contribute to

promotion within the women’s health market, a segment

cancer treatments. The dermocosmetic market focuses

that we aim to prioritize.

| INNOVATIVE DRUG SPOTLIGHT

IMBRUVICA (IBRUTINIB) FROM JANSSEN-CILAG

was approved by the FDA in November 2013 for the

Most cancer treatments have focused on killing cells that

treatment of mantle cell lymphoma and in February 2014

divide rapidly, a prominent feature of cancerous cells. A

for chronic lymphocytic leukemia. It was approved for use

huge problem with this approach is that many healthy

in Mexico by COFEPRIS on March 2015.

cells also divide rapidly causing numerous side effects to

O

most cancer treatments. A growing alternative to this are

N

targeted therapies which are currently among the main foci of anticancer drug development.

N

First designed by Celera Genomics in a structure-based approach to create a molecule to inactivate Bruton’s tyrosine kinase (BTK), Imbruvica was then acquired by Pharmacyclics and Johnson & Johnson’s Janssen-Cilag division. Imbruvica is a targeted therapy for the inhibition

N N

N NH2

of BTK, a crucial enzyme for B-cell development. This drug forms a covalent bond on the active site of BTK which inhibits the enzyme, which is essential for the survival of malignant B-cells thus its inhibition blocks the signals that

O

drive their uncontrolled growth and division. Imbruvica

107


| VIEW FROM THE TOP

ORPHAN DRUGS - THE RIGHT ACCESS PATH LUIS CALDERĂ“N CEO of Alexion Pharmaceuticals and President of the Mexican Association of Pharmaceutical Research Industries (AMIIF)

Q: How many obstacles remain to the development of a

any use without conscious corresponding human capital

thriving biopharmaceutical sector in Mexico?

development?

A: The challenge that Mexico is facing today is the

A: I think this is a multi-faceted problem. Healthcare

lack of access to innovative products. COFEPRIS has

expenditure in Mexico is only 6.2% of GDP, which is very

certainly made a great effort to improve approval times.

low compared to the average of 9% within OECD countries.

However, public institutions such as IMSS, ISSSTE, and

Furthermore, considering that 50% of that expenditure

Seguro Popular still have certain things to do in order to

comes from out-of-pocket expenses, the government

improve their processes and increase access within the

invests only 3.1% in health expenditure. A large part

public market to medicines. Processes should speed up in

of this budget goes to administrative costs and other

order to bring drugs to the population that needs them.

processes, rather than being invested in medical training

Additionally, the number of physicians who specialize

and medicines. Therefore, resources should be better

in therapeutic areas where biologics are prescribed

allocated to improve the healthcare system. It is not that

is concerning; for instance, there are around 600

the government is not playing its role but it is taking a long

hematologists in Mexico, which is a very small number

time to effect the transformation of the whole sector. On

when you consider that we have a total population of

top of that, the national healthcare sector is complicated

120 million. The same happens in other specialties such

due to health disparities in the Mexican population. While

as endocrinology, where there are only 180 physicians.

chronic conditions including diabetes, obesity, and cancer

Endocrinologists should treat patients with diabetes, so in

represent a crisis for the sector in terms of mortality rates,

order to take advantage of biologics there is a huge path

there are still 30 million people below the poverty line

to follow to increase the number of trained physicians

who require basic primary care services and medicines,

from different hospitals.

such as antibiotics. It is therefore a big challenge for the government to create effective strategies to address

Q: Why is specialization such a challenge and what should

such disparities, as well as to define the top-priorities and

be done to address the issue?

develop the necessary infrastructure for the future.

A: Specialization is necessary to address the modern challenges in the healthcare sector. In the 1980s, the

Q: Notwithstanding these challenges, have there been

Mexican population increased dramatically and, in order

encouraging developments?

to meet the growing demand for healthcare services for

A: Many new biotech-driven companies are entering

children, the government established the right incentives to

the market, and COFEPRIS has successfully shortened

create more pediatricians. I do not see the same intensity in

the approval times for new molecules. Mexico was

the government’s agenda to address the need of specialists

the first country to grant market authorization for two

in therapeutic areas for chronic and degenerative diseases.

biopharmaceutical products, which was the result of

In addition to this, the general knowledge that physicians

several moves such as improving the clinical research

are obtaining in school with regards to chronic and

pathway in the country, as well as recognizing other high-

degenerative conditions is still lagging. If they do not enter a

quality regulatory agencies such as the FDA and EMA.

high-specialty and get clinical training in specific areas such

COFEPRIS has significantly improved its review process,

as diabetes and obesity, their knowledge is very limited.

which certainly represents a benefit for the industry.

Thus, better education and training programs for physicians

Companies are now authorized to start developing but

are necessary in Mexico. In fact, this reduces the number

not commercializing biosimilars eight years before patent

of biopharmaceuticals that are available in the marketplace.

expirations.

Q: The government has recently developed a regulatory framework for biopharmaceuticals and biosimilars. Is this

108

Q: What role is AMIIF hoping to play in developing the market?


A: We are working on a joint effort with COFEPRIS to

in which third-party organizations such as the national

develop the right norms for biopharmaceuticals, biologics,

institutes of health are now allowed to participate in

and biosimilars. We have learned a lot from international

the approval process for study protocols. AMIIF and

experience on biologics and it is a dynamic field that has

COFEPRIS recently signed a collaboration contract with

dramatically changed in the last ten years. The clinical

IMSS for the latter to also participate in such processes,

studies that are required for product approvals are

and furthermore, IMSS is now authorized to conduct more

completely different from those required for generics.

clinical studies than before. Therefore, more innovation is

Therefore, this is a matter of continuous learning in

coming to Mexico not only for Alexion but in general terms.

order to keep the pace with harmonized regulations

It is expected that many companies expand their research

and new developments. The same thing will apply for

activities in the country, which I am sure will benefit the

nanotechnology and stem cells therapy. Regulation is

whole Mexican industry.

always lagging behind innovation because it is impossible to regulate what does not exist yet. The challenge for

Q: Do you believe Mexico should pick an area to focus on

COFEPRIS is to develop transparent processes for the

for economic development based on investment returns?

approval of biosimilars, and we are collaborating with

A: This is a matter of the government deciding where it

them in this regard.

wants to win and how. A couple of years ago, the South Korean government set the bold goal of becoming a

Q: How is this progress impacting the orphan drugs

leader in the innovative pharmaceutical market. They

segment on which Alexion focuses on?

signed agreement contracts with the US, redefined

A: Orphan drugs have a specific approval pathway for

their intellectual property model, and heavily invested

market authorization to obtain orphan drug designation,

in the pharmaceutical industry. Similarly, the Mexican

which is very different from the one that traditional

government has to decide if it really wants to win in the

products follow to get sanitary approval. Also, the

biotech and healthcare sector, and if it is willing to invest

approval process for orphan drugs is not as lengthy as for

more in this field. Progress will not only happen due to

traditional products; it is a faster and less complex process

entrepreneurship but it requires a huge amount of money

that takes 40-60 days. Last year, COFEPRIS developed

and resources. This sector is very risky and high a return

a draft norm for orphan drugs along with AMIIF, which

of investment is needed to sustain a biotech business. The

will be approved in the upcoming weeks or months.

government needs to realize that a risky sector has higher

Hopefully, this will bring certainty to the regulatory status

failure rates, and in addition high interest rates make this

of orphan drugs.

sector even a more difficult one for business development. Therefore, a clear play-to-win strategy is needed in Mexico

Q: How challenging is it to obtain approval for drugs that

to invest the right resources in the right sector, whether it

are targeting such a small handful of patients?

is automotive, energy, or biotech.

A: Firstly, our products have to comply with regulatory requirements. Once we get approval, we submit a proposal

Q: Should Mexico be looking to other countries, such as

to the General Health Council, and then we request access

South Korea and Brazil, as role models?

to one of the different Institutions. In the past, it was very

A: In terms of innovation, Mexico could replicate what

difficult to get approval from the General Health Council,

South Korea has done regarding intellectual property law

as it was mandatory to present a cost-effect analysis for

and creating the right environment for innovation. South

orphan diseases, which is practically impossible because

Korea is a unique example of how products have been

there is no data to build a consistent model for an accurate

developed and how they have emerged from the pipeline.

assessment. Fortunately, the cost-effect analysis was

Brazil has a complete different approach due to the fact

recently replaced with a budget impact model by decision

that it decided to take the biosimilars path rather than

of the General Health Council, which accelerated the

the innovation one. In order to bring biopharmaceuticals

approval process for orphan drugs.

to the country, it has to be defined that of would happen through the innovation path or biosimilars one. Being an

Q:

Do

you

envisage

Alexion

and

other

major

emerging market, we need to take a look at which path

pharmaceutical companies bringing R&D projects to

is more successful than the other. The government is

Mexico?

realizing that the opportunity to go abroad is important

A: There have been several changes in the Mexican

and that will be transforming the industry. I do not know

regulatory environment and market to support this. We

whether the focus will be on innovation or on generics

have a better and quicker regulation for clinical studies

and biosimilars, as this is not yet clearly defined.

109


BRINGING HOPE TO PATIENTS WITH RARE DISEASES Infectious and chronic diseases have occupied the main

to the less than ten approved in the 1970s. Another

focus of both the public and private health systems and rare

encouraging factor is the Human Genome Project. Since

diseases have taken a back seat. Rare diseases are those

it is estimated that approximately 80% of rare disease

that affect a small number of individuals, although there is

are of genetic origin, sequencing the human genome has

no universal definition of which diseases classify as rare and

allowed great progress for personalized medicine, yielding

how many sufferers there are, as numbers vary from country

tools for treating many previously unexplored conditions.

to country. While in the US a disease is considered rare if

Also genetic markers allow doctors to diagnose a patient

it affects less than one person per 1,500, in the European

population before it even begins to show symptoms.

Union the requirement is one per 2,000 individuals. Mikel Arriola, head of COFEPRIS classified a rare disease as one

In Mexico the total number of individuals affected by rare

that affects one person in every 2,000, but this number may

diseases is undetermined, but COFEPRIS recently stated

vary by geographic area and time period. These diseases

that approximately 50,000 patients have been diagnosed.

are often genetic and in some cases there are as few as

Another large problem is that clinical studies of ODs are

only one or two documented cases. Their low prevalence

limited by the small number of available patients thus

makes them extremely difficult to detect and quantify and

slowing their introduction into the country. Taking into

there are no concrete numbers of how many exist, but it

account the impressive and on occasion prohibitive costs of

is estimated that there may be about 6,000 or 7,000 such

ODs, Mexico’s public health sector faces a difficult decision

diseases and each week five more are identified.

between providing life-saving medicines to a few patients at extremely elevated costs or treating many more patients

Rare disease diagnosis is often challenging. Exact numbers

with less expensive medicines. Soliris, for example, can only

are uncertain, but it is estimated that around 350 million

benefit 77 diagnosed patients in Mexico but would imply

people worldwide are currently suffering from a rare

spending US$34 million on its development.

disease. Developing countries face even more uncertainty as quality healthcare services are not guaranteed, making

Even so the current COFEPRIS administration has made

it even less likely for patients to obtain a timely diagnosis.

sustained efforts to introduce ODs to Mexico. In January

Even after patients are diagnosed they are unlikely to obtain

30th 2012 the articles 224 Bis and 224 Bis 1 were added to

an effective treatment as few pharmaceutical companies

the National Law of Health with the aim of facilitating the

are willing to invest in orphan drugs (ODs) to treat them.

approval and introduction of ODs to Mexico and allowing

The drug development process is highly expensive and

the Ministry of Health to propose recommendations to

time consuming; development of a single medication

the National Institutes of Health for the development of

can take more than ten years and cost millions of dollars.

these medicines. The effect of this law was significant and

As these drugs target very few individuals, a recovery of

immediate. In the past three and a half years 52 orphan

invested capital is unlikely. This fact makes ODs extremely

drugs have been introduced to Mexico in comparison to

expensive and unattainable to many patients. For example

the single drug approved in 2010. Over the course of 2015,

Alexion Pharmaceuticals’ Soliris (eculizumab), used to treat

19 new ODs have been approved by COFEPRIS.

paroxysmal nocturnal hemoglobinuria, costs US$440,000 per year of treatment. At this point it is estimated that the cost of an OD is 19 times higher than the cost of regular medication with patients ultimately covering the costs. The

AUTHORIZED NEW ORPHAN DRUGS

Number of authorized new orphan drugs (Source: COFE 13

2010

prices of ODs are set on a case by case basis but generally the smaller number of patients who benefit from the drug,

2011

7

the higher its cost. 2012

While

the

process

has

been

laborious,

both

13

the

governments and pharmaceutical industries are promoting

2013

7

the discovery and development of ODs, giving hope to numerous patients. In the US the Orphan Drug Act of

2014

9

1983 provided economic incentives for developers of ODs including seven years of market exclusivity, tax credits, and grant funds. Since this act was passed about 500 new ODs were approved, a large number in comparison

2015

3

0

Source: COFEPRIS

110

3

6

Accumulated total: 52

9

12

15


| VIEW FROM THE TOP

BRINGING TOGETHER ACADEMIA, INDUSTRY AND GOVERMENT DR. DEA HERRERA President of Asociación Farmacéutica Mexicana (AFM) Q: What are the main activities and goals of AFM?

these chapters, we stay informed about the curricula of

A: We create opportunities for our colleagues and members

pharmaceutical science courses and provide advice on

to gather and exchange knowledge as well as promoting

how to improve or modify them to ensure that students

technology transfer. Our expo has been running for 44 years,

graduate with the widest possible skillsets. Our publication,

over which time, it has grown to become the nationwide

the Mexican Journal of Pharmaceutical Sciences, includes

ExpoFarma that exists today. We also hold an annual National

scientific articles written by university researchers and

Conference of Pharmaceutical Sciences, which brings

provides advice for CONACYT.

together students, academics, industry professionals, and government officials to discuss the direction of the country’s

Q:

pharmaceutical sector and set future objectives. For 2015

pharmaceutical studies in Mexican universities?

What

else

can

be

done

to

further

promote

the congress focused on pharmaceutical formulation due to

A: We need to invest more in education. AFM promotes well-

its trend affecting the pharmaceutical industry worldwide.

educated and well-trained pharmaceutical professionals as

To tackle these problems we invite experts from the US,

one of the best investments Mexico can make for the future

such as FDA personnel or leading academics, to share their

of its healthcare sector. Adequate education will drive the

experience with Mexican professionals. Finally, we organize a

innovation of new medications and technologies in Mexico.

Healthcare Regulation Summit primarily concerning industry

AFM also promotes many activities with students as they

players, who must abide by national regulations of drug

will be the future leaders of COFEPRIS, other government

manufacture and sale in Mexico. We bring them together

organizations, and private companies. We want them to

with healthcare policy-makers so that they may jointly

realize as early as possible the importance of all these

assess the impact of regulations on the industry and study

sectors working together to develop Mexico’s healthcare

any amendments or areas of mutual concern. Alongside

sector. Furthermore, they must understand that education

these major events, AFM offers a range of training courses,

is a continuous process given how quickly pharmaceutical

covering technical issues that concern the pharmaceutical

companies evolve.

industry. We also conduct talks, the topics of which evolve each year depending on prevalent industry trends.

Q: Why did ExpoFarma 2015 focus on topics such as manufacturing?

Q: What is the traditional profile of AFM’s members?

A: ExpoFarma revolved around different areas related to

A: Our members are not companies, but individuals

pharmaceutical manufacturing, including the production

enrolled in pharmaceutical science programs. We also

of pharmaceuticals, new technologies to determine the

work with experts and professionals from a wide range of

best raw materials, automation of manufacturing solutions,

industries related to the pharmaceutical sector. Besides

and strategies to analyze each step of the production line.

our strict membership criteria, we also seek to nurture our

We want to pitch all these ideas to potential clients, such as

influence and outreach by maintaining very close relations

local laboratories that may not have the resources to carry

with government agencies, such as COFEPRIS. For

out research abroad and buy these new technologies.

instance, we organize the Healthcare Regulation Summit jointly with COFEPRIS and CANIFARMA to maximize the

By exhibiting these technologies at our events, we allow

scope of our audience and offer a participation incentive

potential clients to realize the benefits of investing in them.

to the industry, government, academia, and students.

As President of AFM, I have a full-time position at the Autonomous University of Morelos where I run a research

Q: How do AFM collaborate with academic institutions on

lab. I prefer to see the piece of equipment working and

research matters?

compare it to competitors’ technologies than simply

A: AFM has student chapters in different universities

listening to a technician’s explanation. This ideology

across Mexico, which all have academic advisors. Through

pervades all our activities at AFM.

111


NO SIGN OF M&A SLOW DOWN Recent years have been busy in terms of global M&A deals

Mexico based business in a US$34 million deal, expanding

and the pharmaceutical sector has played a significant

the company’s operations in the country.

role. According to IMAP’s Global M&A Pharma Report 2015 lower tax rates in 2014 were a major driver for deals, but

As for Latin America, 2014 was a busier year than 2013

the main motivator was growth ambitions. Following a

with 24 reported transactions mostly taking place in Brazil

major joint innovative deal between Novartis and GSK the

and Mexico. Important acquisitions such as Profarma by

two now own a global OTC leader, GSK grew it’s vaccines

ameriSourceBergen were seen. Moreover, the number of

division, and simultaneously Novartis divested its animal

transactions undertaken by companies with private equity

health unit to Eli Lilly.

shareholders has been showing a steady grow. The Mexican based group Invektra (Sanfer), now partly owned by General

In the first quarter of 2015 global pharmaceutical deals

Atlantic, is a good example of inorganic growth (Labinco

reached US$59.3 billion, a 94% increase over that same

in Colombia is now part of More Pharma). Chile played the

period a year ago, and the highest value for this stage in

leading role in 2014 in terms of acquisitions with Abbott

any year since 2009 according to Thompson Reuters. Half

acquiring CFr (recalzine) for the amount of US$3.4 billion –

way through the year consultants KPMG reported a total

by far the largest transaction in the region. Experts believe

of US$221 billion worth of deals had been completed. This

this seems to be a unique strategy rather than a trend

predatory environment has created what some experts have

since no other big pharmaceutical company has acquired a

characterized as a trigger-happy climate, with companies

regional branded generics enterprise before.

eager to buy before they are bought. Huge deals such as AbbVie’s US$21 billion deal for Pharmacyclis, and Pfizer’s

The reasons behind the long-term flood of activity are,

US$17 billion deal for Hospira have created ripples in the

according to experts, multi-faceted, but the key motivators

industry, with experts uncertain of the real returns that will

are investor pressure and diminishing opportunities for

be seen from such massive investments. The world’s largest

innovation. In the generics sector combining efforts can

generic drug maker Teva Pharmaceutical industries acquired

see reduced costs and increased efficiency at the same

Allergan’s generics business for US$40.5 billion, and Allergan

time. When it comes to the bigger picture and how all

in turn purchased biopharma firm Naurex for US$560 million.

this activity will impact healthcare itself, the hope is that

Valeant Pharmaceuticals was the successful purchaser of

combined efforts in the face of high cost innovation and

Salix Pharmaceuticals in a US$15.8 billion bidding war with

fewer new discoveries, will lead to optimized R&D and

Endo International. Ireland’s Perrigo acquired Pantheon’s

better access for the public.

TRANSACTIONS WITH A DEAL VALUEThan LARGER THAN US$2MergerMarket, BILLION Transactions With A Deal Value Larger US$ 2BN (Source Thomson Reuters, IMAP research) Actavis / Allergan

63

Actavis / Forest

23

Novartis / GSK’s oncology

15

Bayer / Merck & Co’s OTC unit

14

Merck & Co / Cubist

8

Roche / InterMune

8

McKersson / Celesio

7

LabCorp / Covance

6

Eli Lilly / Novartis Animal Health

5

Mylan / Abbott’s generics (ex-US)

5

GSK / Novartis’ vaccines

5

Mallinckrodt / Questcor

5

Perrigo / Omega Pharma

4

Sun Pharmaceutical / Ranbaxy

4

Merck & Co. / Idenix

3

Abbott / CFR

3

Otsuka / Avanir

3

Meda / Rottapharm

3

Forest / Aptalis

3

Endo / Auxilium

2

0

10

20

30

40

50

60

Deal value $ (billion) scale

non-core business disposal

Main deal drivers:

Scale

Source: MergerMarket, Thomson Reuters, IMAP research

112

add-on to core business

Non-core business disposal

Add-on to core business

70


| SPOTLIGHT

TRANS PACIFIC PARTNERSHIP

the US is currently promoting a 12 year data-exclusivity on

The Trans-Pacific Partnership (TPP), a proposed free trade

biotechnological drugs. Some parties, including Partner at

agreement (FTA) involving Australia, Brunei, Canada, Chile,

Olivares Alejandro Luna Fandiño, believe that this treaty

Japan, Malaysia, Mexico, New Zealand, Peru, Singapore, the

will allow for the growth of the Mexican Life Sciences

US, and Vietnam, is creating both anticipation and anxiety

industry. Since the TPP promises strong IP protection, it

among its members and other third parties. The TPP began

can stimulate local R&D and the introduction of innovative

as an expansion of the Trans-Pacific Strategic Economic

medicines into the country by international companies.

Partnership Agreement between Brunei, Chile, Singapore, and New Zealand, but since 2008, and other eight countries

On the other hand, the TPP raises several controversial points

have joined the negotiations while several others have shown

as its regulations also influence local economic activities

interest in incorporating. To join negotiations, prospective

including government purchases and IP protection. Another

members must prove to be committed to the goals of the

concern is that, by stimulating trade among its members,

treaty and must be approved by a consensus of the current

countries that currently trade with Mexico may shift their

members. Mexico was invited to participate on June 18th

trade to other members of the TPP thus reducing Mexico’s

2012, during the G20 in Los Cabos. While negotiations were

exports. The TPP is raising strong concerns on healthcare,

meant to finish in 2012, this treaty is still being discussed to

as its application could potentially impact many health

this date due to the sensitive nature of some of its clauses.

policies especially in developing countries. One of those

One of the reasons for this controversy is the fact that,

policies relates to the patent of pharmaceuticals. Dr. Suerie

unlike several other trade agreements, the negotiations

Moon, Research Director and Co-Chair of the Forum on

for the TPP have been performed behind closed doors

Global Governance for Health, recently spoke on Vector

thus the public only has minimal information available. As

Pharma 2015 on the potential dangers this treaty could

negotiations have extended beyond expectations, several

bring to developing economies, especially in the matter of

members are introducing strategies to streamline the

health. This fear is shared by other groups including Doctors

process. For example, US President Barack Obama has

Without Borders and Oxfam International. Current World

put TPP on the US Senate Fast Track which will allow for

Trade Organization (WTO) regulations state that patents last

a faster resolution, be it approval or rejection. A concern

for 20 years, but new regulations introduced by the TPP such

of this move is that it does not allow for the revision and

patent linkage and data-exclusivity could potentially expand

modification of individual policies within the TPP.

this timeframe, placing a great burden on the manufacture of generic and biosimilar medications. These measures

The TPP envisions eliminating tariff and nontariff barriers to

would negatively affect Mexican manufacturers of those

trade and harmonizing trade agreements among members.

medications, which would have to either remove products

Many believe it to be a mayor opportunity for Mexico. Luis

from the market or delay their introduction. Patients in

Roberto Abreu, president of the National Association of

developing countries would also be heavily affected by

Mexican Importers and Exporters (ANIERM), praised the

these measures, since generics can represent up to a 90%

potential of the TPP to open new markets, mainly with

cost reduction in comparison to a patented medicine.

Australia, Brunei, Malasia, New Zealand, Singapore, and

Therefore, patients in developing countries depend on these

Vietnam, with which Mexico has no current FTAs and few

reduced prices for acquiring life-saving medications and

exports. The TPP also aims to strengthen patents and the

their disappearance from the market can have catastrophic

exclusivity of medical data, which prevents regulatory

effects on their lives. Another considerable effect would be

agencies from registering generic versions of drugs for a

“investor-state dispute settlements” which will allow private

determinate number of years. Mexico is currently part of

companies to sue member countries for damages if they

the North American Free Trade Agreement (NAFTA) and

estimate that future profits may be affected.

the Agreement on Trade-Related Aspects of Intellectual Property Rights (TRIPS), both of which enforce exclusivity

With no final date (formal or informal) for negotiations in

of medical data and protect it from unauthorized replication

sight, the TPP is still undergoing alterations and many topics

for five years but they are not strongly enforced. The TPP

are still on the table. Many groups are still concerned about

aims to strengthen current patent law and its enforcement

the implications of the TPP for developing and developed

by adding additional intellectual property (IP) protection

economies but there is still room for negotiation on several

mechanisms, including patent linkage, extensions on

of its points, thus there is still time for all sides to discuss

patent life or compensations due to regulatory delays,

controversial topics and generate agreements that will be

and data package exclusivity for new compounds. Also,

beneficial for all parties.

113



General mistrust historically led to generics playing a minor role in Mexico largely resulting

from a lack of regulation that allowed low quality drugs to flood the market. By 2010, however, COFEPRIS had improved regulation leading to a gradual change in the public perception towards a more general acceptance of generics. Since October 2011, 32 active substances have been released corresponding to 357 new market authorizations of generic medicines, resulting in an average price reduction of 61% and improved access to treatments for more than one million patients in the public sector. Currently generics represent 80% of the market in terms of volume, but only 20% in terms of value.

This chapter will outline the improvements in regulation and the growing role of generics in meeting Mexico’s healthcare needs. The strategies used by pharmaceuticals to create branded generics and attract a loyal consumer base in the market will also be examined. Furthermore the manufacturing and growth possibilities of over the counter drugs is reviewed as well as the increasing number of private label drugs entering the market.

HIGHLIGHTS • Generics policy • Regulatory improvement • Pharmacy own-brand products • Entrance of Indian companies • OTC products

BRANDED GENERICS & OTC

5



CHAPTER 5: BRANDED GENERICS & OTC 118

ANALYSIS: Generics Commanding the Pharmaceutical Market

119

ANALYSIS: An Unrivaled Generics Policy

120

VIEW FROM THE TOP: Socorro España Lomelí, ANAFAM

122

VIEW FROM THE TOP: Dr. Dagoberto Cortés Cervantes, Hormona

124

VIEW FROM THE TOP: Alfredo Rimoch, Liomont | ANAFAM

126

VIEW FROM THE TOP: Efrén Ocampo, Psicofarma

127

VIEW FROM THE TOP: Américo García, Apotex

128

VIEW FROM THE TOP: Eduardo Sosa, Aspen Labs Mexico

130

VIEW FROM THE TOP: Adrián Ruiz, Hetlabs Mexico

131

ANALYSIS: Bioequivalence Studies Shifting Generics Paradigm

132

VIEW FROM THE TOP: Eugenio García-Verde Salazar, Glenmark

133

VIEW FROM THE TOP: Luis Abel Zerecero Mañon, Laboratorios Keton

134

VIEW FROM THE TOP: Juan Francisco Hernández, Wockhardt

135

VIEW FROM THE TOP: José Ángel García Hinojosa, Loeffler

136

ANALYSIS: OTC Market Exceeds Growth Predictions

137

VIEW FROM THE TOP: Julio Barrios, Colgate

138

INSIGHT: José Luis López, Industrias Suanca

139

SPOTLIGHT: Tightening Advertising of Miracle Products

117


GENERICS COMMANDING THE PHARMACEUTICAL MARKET Stepping in to fill many gaps in the healthcare sector,

45% of the market value, according to an analysis done by

the generics’ industry in Mexico has evolved remarkably

FUNSALUD with data from IMS Health. The generics’ market

in the last decade. Fifteen years ago, local manufacturers

comprises branded generics sold to the retail market and

were distrusted by the general public and the medical

pure generics sold to both public institutions and retail

community due to quality issues and safety concerns.

market. Sales to government represent 70% of the total sales

Big pharmaceutical companies were acutely aware that

of generics, which already make up 80% of the medicines

a huge wave of patent expirations was approaching, but

bought by public institutions. On the other hand, the private

at the time most local manufacturers did not have the

label segment is the fastest growing in the private market

necessary resources and capabilities to be competitive.

due to the rapid expansion of pharmacy chains, growing

Many changes have occurred in the last five years though,

importance of supermarkets, and increased customer loyalty

leading to a robust and thriving market for generics as well

and convenience in terms of cost and accessibility.

as millions of Mexicans having access to world-class, lowcost generics.

Developing more strict regulations has been key to improving the general perception of generics. Mexican

Mikel Arriola, Commissioner of COFEPRIS, stated that in

Norm NOM-177 establishes the mandatory requirements

the last four years the number of generic medicines on the

– including bioequivalence studies – for generics to

market grew 15,000%, from 153 in 2010 to 23,500 in 2014.

be approved as interchangeable with their reference

For Mexicans, the entry of generics means a reduction

products. This norm is aligned with global standards and

in the annual medicine expenditure from MX$2,100 to

has certainly managed to ensure safe and efficacious drugs

MX$750.

prevail in the pharmaceutical market, such as patented

IMPACT OF COFEPRIS REGULATIONS ON GENERICS’ PRICES IN THE PRIVATE MARKET 6,000 Average reduction in prices MX$1,052 (reduction of 62%)

5,000 Reduction of 82% in price

4,000 3,000 2,000

Reduction of 61% in price

Reduction of 88% in price

Reduction of 89% in price

Reduction of 81% in price

Reduction of 86% in price

Reduction of 72% in price

Reduction of 79% in price

Reduction of 81% in price

Reduction of 83% in price

Reduction of 80% in price

Reduction of 68% in price Reduction of 70% in price

Reduction of 73% in price

Reduction of 59% in price

1,000

Cefepime (respiratory)

Cefepime (respiratory)

Zoledronic acid (bone)

Escitalopram (psychiatry)

Valsartan (cardiovascular)

Telmisartan (cardiovascular)

Montelukast (respiratory)

Irbersartan (cardiovascular)

Losartan

Clopidrogel (cardiovascular)

Sildenafil (erectile dysfunction)

Olanzapine (psychiatry)

Pioglitazone (diabetes)

Bicalutamide (oncology)

Atorvastatin (cardiovascular)

0

Source: COFEPRIS

The main drivers for generics are patent expirations, the

medicines and interchangeable generics. Besides, low

implementation of more strict regulatory requirements

quality and counterfeit products have been phased out of

ensuring quality and safety of generics, elimination of

the market. Rafael Gual, Director General of CANIFARMA,

barriers to market entry, growth of pharmacy chains

explains the strength of generics lies in increased trust in

commercializing generics and own brand products, and last

their safety and efficacy and in the fact they are provided

but not least, patients and government’s demand for low

to a large number of patients at low costs.

cost medicines. Today Mexico is the country with the second

118

largest penetration of generics, representing 84% of the total

The government has also implemented an effective

pharmaceutical sales in 2013 – up from 50% in 2010 – and

pharmaceutical policy aimed at improving access of the


population to a well-supplied drug market comprising

Another important area of growth for local companies and

both innovative and generic medicines. According to

manufacturers are OTC products. IMS Health estimated

COFEPRIS, since 2012, 357 generic drugs have been

the growth of the market for OTC products will grow by

released with 32 active substances to treat 71% of

21.4% between 2011 and 2016. Nevertheless, some of the

the mortality causes in Mexico. This has resulted in

big players in this market have faced several difficulties

accumulated savings of more than US$1.5 billion and

in supplying drugs this year as a result of major issues

allowed to treat more than 1.12 million additional patients

affecting the distribution segment. The most relevant areas

in the public sector. Moreover, generics’ prices have been

are gastrointestinal disorders, pain, vitamins, respiratory

reduced by an average of 62% in the private market. Prices

problems, and dermatological products. Additionally,

for atorvastatin and bicalutamide, for instance, are 89%

COFEPRIS has taken important steps regarding tightening

and 88% lower compared to the innovators’ respectively.

of regulations for OTC products as to prevent miracle

Drugs for diabetes and cardiovascular diseases are

products from expanding in the market. The future for

actually 83% and 55% lower in Mexico than the average in

generics in Mexico seems promising. Quality is increasing

South American countries. This has ultimately made the

and there is a consensus among consumers and physicians

Mexican generics’ industry more competitive, capable

that generics are as effective as innovators, creating strong

of expanding to other countries and attracting foreign

opportunity for competition with big pharmaceutical

investment.

companies.

AN UNRIVALED GENERICS POLICY In 2011, when Mikel Arriola was appointed Federal

used to treat 71% of causes of mortality in Mexico, such

Commissioner of COFEPRIS, there was a backlog of 8,000

as hypertension, diabetes, asthma, cancer, and arthritis,

drug registrations waiting for approval. In 2007, generic

meaning that the medicines will have significantly further-

drugs accounted for 44% of all pharmaceuticals sold in

reaching effects on the public health system. According

Mexico. After Arriola implemented an overhaul of approval

to Arriola, the central objectives of the pharmaceutical

processes, the backlog was cleared and, by the end of

policy are to create a wider and more effective range of

2011, the ratio of generics on the pharmaceutical market

therapeutic options and to promote competition in order

had soared to 71%. The timeframe for generics approval

to continue to reduce healthcare costs.

has dropped from 360 days to 60 days, with COFEPRIS estimating that the cost associated with the process has

Consumption of generics over the last four years has

been reduced by 90%.

increased by 30% to 84% of total pharmaceutical volume, highlighting increasing acceptance by public of

With these reduced timeframes, 357 generic medications

generic medication, largely due to the implementation of

were released from 2012 until March 2015, reducing costs

bioequivalence testing. An estimated 51% (US$7.4 billion)

in pharmacies on average by 61%. The government has also

of the Mexican pharmaceutical market now consists of

saved money as a result of the initiative, with more than 80%

patented innovative drugs, while generics represent 35%,

of volume of drugs purchased by the public health sector

valued at US$5.1 billion. Over the counter medications

constituting generics, while the agency spent only 20% of

constitute 14% of the market, earning US$2.1 billion.

its budget on these acquisitions. In contrast, the remaining

CANIFARMA expects the generics market to overtake

80% of the government healthcare budget is spent on

innovators both in value and volume by 2018.

innovative medications, which make up less than 20% of its pharmaceuticals in terms of volume. FUNSALUD estimates

Although out of pocket spending has reduced by 5% in

that the cost of patented drugs can be up to twelve times

the years from 2000 until 2012, Mexico’s out of pocket

higher than generics.

expenditure still significantly outweighs the OECD average. Moreover, predictions indicate that with the proposed TTP

As well as implementing new legislation, COFEPRIS has

agreement, access to generic drugs could become more

used various techniques in order to comprehensively

difficult due to the treaty’s higher level of patent protection.

consolidate the functions of the organization. These

Moreover, there is the risk that the government may overrule

include outsourcing to private healthcare companies and

the tax exemption for pharmaceutical drugs if it fails to see a

relaxing the import regulations related to pre-approved

lack of growth within other economic sectors. The legislation

medications. As a result of the work carried out by Mikel

implemented by Arriola and his team at COFEPRIS has

Arriola, in 2012, the WHO recognized COFEPRIS as a

had a significant impact on the pharmaceutical market, as

reference body for medicines and biological products. The

well as on the economy. The question for the future will be

approved drugs are not only cost-effective, but they are

whether or not this growth can be sustained.

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| VIEW FROM THE TOP

MANIFESTING MARKET POTENTIAL SOCORRO ESPAĂ‘A LOMELĂ? Executive Director of ANAFAM

Q: What services does ANAFAM offer to the companies

Q: Did the bioequivalence studies improve the image of

it represents in Mexico and what are the advantages of

generics for the general public?

belonging to the association?

A: The pharmaceutical industry as a whole had to

A: The association represents 27 different entities, including

proactively

laboratories, companies, and public institutions. Through

medications with methods including implementation

the association, we create different initiatives to support

of political and advertising campaigns, education of

the national industry to manifest its position and monitor

physicians, and the hosting of conferences and training

its interests. We also promote initiatives facilitating tenders

courses. We had to raise awareness that generics are not

in consolidated purchasing of high quality medication

necessarily the same as biosimilars and provide proof

for the public sector in order to bring healthcare to the

through bioequivalence testing. We made concerted

public. We collaborate with COFEPRIS to establish norms

efforts to educate the government health agencies

for national and transnational companies alike and in this

and their subsidiaries, primarily about the economic

way, development of the industry is promoted globally. We

benefits these products represent. Currently 20% of the

want to generate an increased competition for the national

government’s pharmaceutical budget is used to buy

industry to enable compliance with FDA standards.

generics, which represent 80% of acquisitions, while 80%

demonstrate

the

benefits

of

generic

of the budget is used to buy innovators that constitute Q: The generics industry currently represents more than

20% of total acquisitions. Generics, therefore, have created

85% of the market volume. What have been the key

tremendous benefits for the economy, patients and the

factors in creating this growth?

health sector in general. Generics have also benefitted the

A: The generics market gained momentum in 2010 thanks

end customer, since they have facilitated a reduction in out

to a legislative change subjecting generic medicines to

of pocket spending from 49.6% to 44.1% over the last four

bioequivalence studies, which guarantees that the generic

years according to COFEPRIS data.

has the same efficacy and behaves in the same way as

120

the innovator. COFEPRIS registrations guarantee that the

Q: How does the production of branded generics by

medications comply with the bioequivalence norms and

international companies impact the local industry?

any non-compliant medication is immediately removed

A: This has posed a challenge, but it has also forced the national

from sale. The performance of these studies prompted

industry to increase competition and cooperation, and the

national laboratories to overhaul their infrastructure and

support of the healthcare authorities has in turn promoted

increase the quality of generics while simultaneously

R&D within local industry. In 2010, with the expiration of so

working to extend their market share. After the expiration

many patents, many national companies began to focus

of several patents in 2012, national laboratories began to

their resources on research and invest in infrastructure and

produce generic versions and transnational companies

equipment to increase competition and various national

decided to continue manufacturing the same medications

companies focused their efforts on the acquisitions to boost

but to commercialize them as generics. Moreover, the

their generic lines. They collaborated with the government

healthcare authorities realized the need to obtain a large

agencies to strengthen national regulation in order to

quantity of medication at a low cost in order to satisfy

compete overseas. A significant area of focus for the whole

the needs of the public health sector. The appointment

sector is reducing dependency on importing materials from

of Mikel Arriola as director of COFEPRIS created a

abroad. Before NAFTA was ratified in 1994, Mexico had a

clearer interpretation of the legislation after expiration

strong pharmachemical industry but this treaty forced many

of an innovative patent, creating more opportunity for

small companies out of business. The pharmaceutical sector

the manufacture of generics. The Continuous Release of

became dependent on importing core pharmachemical

Generics Program has subsequently allowed the release of

materials and currently 95% of raw materials are imported.

more than 357 generics since 2012 until the present day.

The national pharma industry in Mexico is attempting to return


to self-reliance and not depend so much on importation of

by the Institute of Intellectual Property to grant a patent,

raw materials, which mainly come from China and India. The

which can take a number of years. This treaty is highly

pharmaceutical industry is confident in the growth potential

controversial and has strong opposition from several

of pharmachemicals in Mexico, given the support of the health

groups, including Doctors Without Borders.

authorities and the federal government. Now Commissioner Arriola is implementing various measures to promote more

Q: Are you concerned the TPP will be approved too soon?

competition in the sector through a modification of the Good

A: We still do not know whether or not the TPP will be

Practice regulations relating to medication manufacture

implemented but recently the US government assigned the

(NOM-059-SSA1-2013) and drugs (NOM-164-SSA1-2013), the

legislation to its fast track. We have been in negotiations

purpose of which is motivating companies to adhere to the

and we are worried that if this law passes through the fast

high quality standards demanded by the FDA.

track process and is approved without a comprehensive analysis of each individual part, it will have a catastrophic

Q: What strategies have been implemented by the sector

effect on the national pharmaceutical industry. The main

to increase exports?

problem with this regulation is with biotechnological

A: The current vision of the industry is investment to

medications, which have existed in Mexico for 20 years,

increase competition, which will facilitate exportation.

even though no proper regulation exists for them. The costs

However, many of the companies we represent export

implicated in completely characterizing these medicines

within Latin America, especially now that the Pacific

to comply with the TPP proposal can cost between US$5

Alliance has been introduced so we are currently

million and US$6.2 million, which is not feasible for small

negotiating with these countries to improve healthcare

companies that possess several molecules. We must

regulations so that they can export pharmaceuticals to

improve communication with the authorities since these

Mexico. At the moment, we are working towards FDA

costs are unacceptable for laboratories, and will generate

recognition of Mexican registrations and COFEPRIS has

highly inaccessible prices for patients who will be priced

also received international recognition by the Panamerican

out of accessing the medications that they need. Currently

Health Society and the WHO. The organization is currently

the public health sector is the main buyer of these types of

working towards accreditation by the Pharmaceutical

medications so if the costs increase, the public sector will

Inspection Convention and Pharmaceutical Inspection

not be able to provide medicine universally.

Cooperation Scheme (PIC/S). Currently only 27 countries are recognized by this association.

Q: What has been the market impact of pharmacy ownbrand pharmaceuticals?

Q: What does the Trans-Pacific Partnership (TPP)

A: In my opinion this benefits the sector, since they form

contribute to the national industry?

part of a wide range of pharmaceutical products. The

A: The current TPP proposals for reform are strongly

pharmacies producing these brands are national and

influenced by international pharmaceuticals, mainly from

international generics manufacturers. The presence of

the US, which could be problematic for the Mexican

doctors in pharmacies is a completely commercial initiative

industry since one of the issues the TPP deals with is the

that can be seen as a double-edged sword. If the medicine

strengthening of intellectual property regulations. Any

does not have the desired effect, the patient can lose trust

delay in Mexico meeting the imposed standards would

in all the products with that pharmacy’s brand, unaware

directly impact the growth of the industry, exportations,

that this medicine was produced in a laboratory that has

and the development of biotechnological medications

no affiliation with the pharmacy, therefore inappropriate

by local laboratories. One concern is that the TPP is

distribution of these products affects the manufacturing

proposing protection clinical data for biotechnological

laboratory. Mexicans are not accustomed to verifying

medications for 12 years in addition to 20 years of patent

the manufacturer of the medicine. For this reason, it is

protection, which would paralyze Mexican production

necessary to ensure that all pharmaceuticals, generic or

of biocomparables and would create enormous costs

otherwise, comply with all quality and safety regulations.

for the government in the purchase of biotechnological

Many pharmacy chains provide assurances that their

pharmaceuticals. Another problem is the lengthening of

suppliers maintain high standards of quality, with the

patents, supposedly extending the patent by the time taken

aim of protecting their brand. As an association, we host

by COFEPRIS to authorize the health registrations, which

events in collaboration with ANADIM and ANAFARMEX

would be acceptable since COFEPRIS has streamlined its

to promote education around generics and we feel that

process of registration authorization. However, another

the entire industry is jointly liable in the prioritization of

goal is to extend the patent by the amount of time taken

common objectives.

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| VIEW FROM THE TOP

STRONG BASE LINE BOOSTS INNOVATION DR. DAGOBERTO CORTÉS CERVANTES CEO of Hormona

Q: How has Hormona’s presence in Mexico evolved

Q: How opposed are the viewpoints of the international

throughout its long history of operations in the country?

and national pharmaceutical companies on this subject?

A: The current owners acquired this company in 1987.

A:

At the time, they were seeking a company which had a

companies which are in a strong position in terms of the

solid reputation within the Mexican medical community.

resources needed to conduct the clinical trials on new

Hormona started its pharmaceutical investments in Mexico

biotechnological products. On the other hand, there

after the Second World War, when importing drugs from

are national companies waiting to release biosimilar

Europe became very difficult. At that time there was a

products when the patent for a major biotechnological

huge lack of product for the Mexican market, and the

drug expires. National companies, although prepared to

government was very concerned about supply, so Hormona

carry out the necessary basic trials to confirm that the

took advantage of the opportunity to synthesize its own

drug is therapeutically safe, are opposed to carrying out

steroidal products and to manufacture local products

the same clinical trials conducted on the drug’s original

for local needs, subsequently becoming one of the most

release twenty years ago. The pharmaceutical chamber,

important providers for the government sector. At the

CANIFARMA, is striving to align the needs of both sides,

end of the 1990s, Hormona entered into agreements with

identify lines of mutual perspective, and represent them

international companies that already had strong product

both fairly. Finally, the Health Ministry must consider

bases. Today, we have agreements with GSK, Novartis

the pharmaceutical needs of the population, including

AG, Sanofi, Menarini, MSD, along with a number of other

the social security situation. The primary objective of

major companies, to sell branded generics. We have used

COFEPRIS is to ensure that all products available to the

these partnerships to transfer technology, and to build a

Mexican market are manufactured using the highest

manufacturing facility which can produce drugs in Mexico.

standards, and that Mexicans have access to the right

On

one

hand,

there

are

major

pharmaceutical

drugs. Ultimately, this need will be prioritized over the Q: How is the Mexican pharmaceutical industry evolving?

views of the pharmaceutical companies.

A: In December 2014, Mexican Official Norm 257 was

122

implemented, which governs the conditions under which

Q: What are Hormona’s main strategies as a national

new biotechnological products can be registered, as

company to prepare for the shift to biotech products?

well as renewing those sanitary registers which were

A: At Hormona we are reinforcing our product base line,

approved previously. Most international companies have

since it is the success of those products that will provide us

already conducted the major clinical trials needed for such

with the resources to invest in biotechnology. In Korea we

products and have already made significant investment.

have found two promising options for collaboration, but

Fortunately, Mexican law allows national companies to

those in the US appear limited. There are two characteristics

import finished products directly from abroad and to store

that we would like any prospective perfect partner to have.

them here, removing the need to spend millions of dollars

The first is the quality of their product portfolio. A good

manufacturing the products in Mexico itself and as a result,

partner would be a company with a presence in treatments

many national companies are seeking partners from abroad.

for the top five mortality causes in Mexico- diabetes,

The Mexican Health Ministry has created opportunities for

cancer, metabolic syndrome, obesity, and cardiovascular

local companies abroad though its efforts to internationalize

disease. We often encounter excellent companies, but with

and standardize Mexican regulations, which has opened

strengths in areas such as Ebola or HIV, which for us is not

the doors for us to internationalize. We are increasingly

the right match. The government mainly purchases those

looking beyond Mexico for exportation opportunities. At

types of drugs, and the reality is that just 17% of our total

the moment we export to Colombia, Argentina, and to five

revenue comes from the public sector. Secondly, we want

Central American countries. However, we want to look more

partners to be able to sign contracts for at least ten years,

to European, African, and Asia Pacific markets.

and have a strong pipeline for that ten-year period. We


are ruling out the possibility of making acquisitions locally

Q: How do you think the practice of physicians at the

with the aim of saving time and resources.

point of sale should be addressed? A: We have been working with the government to highlight

Q: How do you position each new drug in the market?

both the strengths and weaknesses of this market trend.

A: It is necessary to recognize that today the market

There are 13,000 private clinics in the vicinity of drug

share of pure generics is 65%. When it comes to branded

stores, conducting more than 350,000 consultations per

generics these drugs hold a unique place in the market,

day, which equates to almost 100 million consultations per

as both physicians and consumers remain loyal to specific

year. The health systems do not have the capacity to carry

branded generics. Twenty years ago it was easy to bring a

out that many consultations alone and therefore these

drug to the market, but today there are so many options it

private offices serve a function. What we are trying to do

is no longer straightforward. Building a brand for a generic

is establish a balance between the benefit and the risk,

drug is a crucial tool in gaining market share. In terms of

which relates to a potential conflict of interest. Doctors

trust for generics, consumers are confident now that if a

need to have complete professional freedom to prescribe

drug has approval for the Mexican market then it meets

whichever medication they believe is best, rather than being

all of the required standards. In the last ten years we have

restricted to prescribing the own-label drugs available at

launched more than 35 products to the Mexican market,

that particular point of sale. If not, there is a clear conflict

and perhaps only 20% of those are innovative drugs.

of interest. Fortunately, the authorities are examining the

However, we have also developed our own technology,

situation to establish the right balance. Drug stores also

which differentiates our products from other generics,

need to be sure that they have the right resources in place

and both physicians and consumers in Mexico recognize

to provide for prescriptions without having to substitute

this. We have carried out our own research to improve

alternative drugs. We have seen cases where a prescribed

commonly used products, reducing the frequency of

drug has been replaced with an alternative drug and a

dosages by developing slow-release capsules.

mistake in the name of the active ingredient led to serious health consequences for the patient. We must be ready to

Q: What do you see as being the main trends that will

foster a universal health system and that means utilizing all

define the future of the Mexican pharmaceutical market?

options available while ensuring stringent quality control.

A: Undoubtedly biotechnology will define the future. Genomic medicine is another area that we are exploring,

Q: What can national pharmaceutical companies do to

but it is still in the early stages of development. Thirty

carve out a valuable niche in the market?

years ago, just two million people were over 65 years old.

A: The unique challenge for Mexican pharmaceuticals is to

Today, there are 11 million. Over the next twenty years this

become powerful manufacturers while also developing their

figure is also expected to grow to 20 million. This poses

own technology. The days when the only role of national

a huge problem for the government. For the universal

companies was to reproduce drugs upon patent expiry

healthcare system, the Seguro Popular system is a huge

are long behind us. The problem is that a lot of Mexican

burden. The government has to be aware of this, and

companies are not proactively taking advantage of the

the pharmaceutical companies must quickly adapt the

opportunity to provide new technology for current drugs

configuration of their portfolios. Those companies that

and differentiate their products. We believe that the future

still believe that epidemiology will focus on infectious

for Mexican pharmaceutical companies is to become value-

diseases in the future will not survive. Drug stores have

adding entities by developing their own technology. Last year

also become a significant feature of the country’s health

the pharmaceutical industry imported US$500 million worth

landscape. For the big chains, own-label drugs are not

of goods, but exported only US$100 million. At present, the

a threat to pharmaceutical companies, but rather a

pharmaceutical industry imports 90% of the Active Principle

complementary point of sale. The days when pharmacists

Ingredients (API) needed to produce drugs, making us

were the gatekeepers of all medication are now gone.

dependent on external sources. To address this, we must

The growth in over-the-counter products means that

re-establish the pharma-chemical industry in Mexico. Thirty

consumers play a much bigger role in choosing their own

years ago, we produced 85% of the ingredients we needed to

medications. The sellers, however, are not manufacturing

manufacture drugs. This changed when Mexican borders were

the drugs. As such, it remains our ultimate responsibility

opened for trade and we are now dependent on countries

to ensure access to quality drugs. The only problem

like China, India, and Korea for our active ingredients. We

that we have seen arising out of the trend of in-store,

have held dialogues with the President and informed him

own-label drugs is the coinciding introduction of onsite

about our concerns. Mexico’s future governments have a big

physicians.

task ahead of them.

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| VIEW FROM THE TOP

STAYING AHEAD IN A COMPETITIVE LANDSCAPE ALFREDO RIMOCH CEO of Liomont, President of ANAFAM

Q: What is the story behind Liomont’s 75-year presence in

range of high-specialization products which can address

the Mexican pharmaceuticals industry?

age and obesity-related diseases.

A: Liomont was founded in 1938 by a German chemist who developed his own products. The company decided

Q: With competition increasing and M&A growing in the

to focus on the private sector early, at a time when

pharmaceutical sector, how much of a challenge will it be

many locally based companies were involved solely in

for Liomont to maintain its top-ten market position in the

the public sector. Only a handful of companies in Mexico

coming years?

have developed as we have: the majority remain focused

A: Defining our current overall ranking is difficult. While we

on the public sector. In fact, today, 40% of our units are

are positioned eighth in terms of volume, we are number 16

distributed to the public sector. This represents only 7% of

in terms of value. This is because we position our products

our sales, however, since associated prices are so low. Our

at more accessible prices. For many years, we were the

commitment to ethics and quality, embodied in our slogan,

fastest growing company in the pharmaceutical industry

“pharmaceutical ethics since 1938,” is another pillar to our

in Mexico. Lately this has slowed down due to competition.

success. What this involves in practice is a commitment to

Mexico carries a weight of expectation as an emerging

promises made, as well as to the best in product quality

market open to global investment. Of the developing

and business practice. Our mission is to be a synonym for

countries in our region, Mexico has shown particular

quality and trust.

promise in terms of stability and opportunity, which has attracted foreign companies to the country. The resulting

Q: What role should private companies like Liomont play

competition has forced us to adapt our strategies. At the

in improving access to healthcare amongst the general

same time, this is also a sector whose low growth runs

public in Mexico?

contrary to expectations. So far in 2014 the pharmaceutical

A: Central to this topic is the guarantee of fair access to

market in Mexico has not actually grown in value at all. In

products when patents expire. Today, in many countries,

terms of volume the growth has been negative. The contrast

governments struggle to fulfil their responsibility to

between expectations and reality is hard to understand. I

provide national healthcare, putting a huge stress on

believe that alternative markets are growing, but under the

public finances. Private companies play an important role

statistical radar. Mexico’s increasingly stringent regulatory

in increasing accessibility, particularly those which can

climate means that established practices are no longer

provide generic alternatives to expired patents. We all

viable in terms of cost and speed issues. Staying ahead of

know patented products are much higher in terms of cost,

the game is therefore becoming crucial. For companies to

so, as local companies, we can provide important access

grow they must look to the global landscape for inspiration.

to cheaper products. At the same time, government is

Partnership with foreign companies in specific areas is a

responsible for immediate accessibility, so they must be

promising approach, as is expansion through exportation.

able to avoid the financial pressure of relying on expensive imports.

Q: What measures is Liomont taking to expand its capabilities?

124

Q: In what areas does the company have the largest

A: Purchasing small innovative companies is one interesting

impact potential?

option and we are actively searching for opportunities. We

A: We have an extensive product line, which mostly

also wish to ensure that we have a strong technological

addresses age-related chronic disease, cardiovascular

platform. Our manufacturing site’s technology is EMA-

issues, and high-specialty drugs. When a patent for a

approved. We now export to European countries including

major drug expires, 30 different registrations of its active

Spain, Italy, and Portugal. After an FDA audit, we are now

ingredient appear immediately, eroding the market.

selling products in the US, with further products awaiting

Presence in major markets is important, but so too is a

authorization. A global mindset is vital for any company


aiming for longevity in the industry. Liomont has stayed one

A: An innovative drug can take ten years to advance from

step of new regulatory requirements in Mexico, while other

the laboratory to the market. We are currently working

companies find themselves impacted by such rapid changes.

on one innovative drug with an academic institution

By matching international standards throughout our history,

and, while the success of a particular project cannot be

we have been able to anticipate changes in the local market.

foreseen, a sustained effort is vital for the industry. Today, there are perhaps ten companies in Mexico which could

Q: What are the deepest challenges facing pharmaceutical

compete with Liomont. To combat this, South Korea offers

companies?

one possible model. Before South Korea could establish

A: Incremental innovation is the fundamental concept

long-term strategies to foster innovation, a complete

for how companies from other countries have achieved

overhaul of regulatory practices and incentive schemes

growth. This happens in countries like Japan, Korea, and

was carried out.

China, where companies continually strive for incremental innovation. Ultimately, this means the private sector

Q: How do you see the market in Mexico evolving over the

collaborates with universities on joint research initiatives.

coming years both generally and for Liomont itself?

To duplicate this, Mexico must overcome some basic

A: Currently, generics and branded generics make up

problems in the way that researchers work. Researchers

around 70% of the industry. The two are difficult to

are paid a bonus for publishing results, which cannot then

separate since some off-patent innovative drugs continue

be patented – to the detriment of the industry. Without

to be marketed by innovative companies. Branded

product protection, it is difficult to launch a project.

pharmaceuticals comprise 75% of the market’s value. In that

Additionally, researchers distrust industry. As a country

sense the balance is very asymmetrical. In future, generics

we must work to bridge communication between private

may increase to around 80% of market volume. In other

and academic sectors so that our joint aims are clearly

countries, niche markets are important for determining

understood and we can collaborate effectively.

what products may succeed in the long term. We live in an age of excess production, thanks to a plethora of global

Q: What is the timeline for bringing an innovative drug to

producers. If the effect of the major reforms currently

market for Liomont? Do you see more Mexican companies

taking place meets expectations, then the country should

becoming innovators?

be able to reach new heights in pharmaceuticals.

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| VIEW FROM THE TOP

DOMINATING PRIVATE NEUROPSYCHIATRY MARKET EFRÉN OCAMPO Director General of Psicofarma Q: What is Psicofarma’s role in the Neolpharma group and

A: We do produce innovative drugs. One is a combination

how is the market for neuropsychiatric disorders growing?

of three existing products. We have international patents

A: The Neolpharma group encompasses five manufacturing

in the fields of oncology and neurology that have resulted

companies – NeolSyM, Alpharma, Neolpharma, Psicofarma,

from collaborative research with UNAM. We are also

and a company acquired in Puerto Rico – plus 14 other

conducting research in biotechnology and nanotechnology.

service providing companies. Psicofarma focuses on the

We have launched 15 controlled products, but our aim

private market for neuropsychiatry and is the most important

today is to complete more new drug applications. We have

company in the Neolpharma group. This a growing market,

a significant amount of health research ongoing in Puerto

both globally and in Mexico. By number of prescriptions

Rico, where we already have a medicine to reprogram cells

and product portfolio, it boasts the biggest market share

against several types of cancer. It is already FDA approved

in neuropsychiatry in Mexico. We have experienced double-

for clinical trials, as an orphan drug, and its patent was

digit growth over the last seven years.

recently granted in the US.

Q: Who are your main customers, and what are the latest

Q: Which certifications do your plants have and how does

trends in this specialty area?

this influence you export position?

A: Our main buyers are patients, so we approach

A: Our plants comply with best-practice regulations in

specialized

and

manufacturing. The growth of COFEPRIS has helped Mexico

psychiatrists to promote our products. The recent work of

consolidate its presence in the region. Psicofarma already

a number of oncologists has linked cancer to psychological

exports to Central America and Pacific South America, while

problems, meaning that specialists want their patients to

another project to target Atlantic South America is being

be emotionally stable. Studies performed in the UK have

developed in the medium term. Finally, our NDA product

established that lower levels of anxiety and depression

approval in the US is being submitted for drug registration in

lead to more patients following through in all phases of

the European Community. In addition, we have joint ventures

their treatment. This increased treatment efficacy has a

with several Indian companies, one of which is an important

significant impact on quality of life and remission.

player, with well-established R&D and manufacturing

physicians

such

as

neurologists

processes for biotechnology drugs. Psicofarma is interested Q: What are the most common mental disorders in Mexico?

in producing biotechnology drugs in Mexico, importing

A: Bipolar disorder, epilepsy, depression, and anxiety are the

APIs and operating some clinical trials. Our eyes are also on

most prevalent mental disorders. As the Mexican population

Chinese companies producing biopharmaceuticals. As for

ages, conditions like Alzheimer and Parkinson’s disease

APIs, we acquired a manufacturing plant formerly owned by

become more common. Mental disorders are frequently

Schering Plough in Mexico, and are currently renewing it. The

neglected and misunderstood in Mexico because of a lack

first phase of this project consists of supplying Neolpharma’s

of proper information on the topic. People are not used to

companies in Mexico before branching out to Puerto Rico.

visiting the doctor when they feel emotionally unstable, or even when the elderly present symptoms such as dementia.

Q: What is the strategy behind having a manufacturing

This is in spite of the fact that these disorders represent a

plant in Puerto Rico?

burden for patients and families alike. Such disorders still

A: Puerto Rico is under US jurisdiction, so it is an excellent

carry a stigma for the family members of patients. More

platform for penetrating the American market and is a

education and early diagnosis, then, are essential to help

manufacturing hub for Latin American pharmaceutical

people access proper treatment.

companies interested in producing generics. We are working closely with the government of this country and have

126

Q: What role does innovation play in your business

recently launched a product for hyperthyroidism in Puerto

strategy?

Rico, which represents about one third of the market share.


| VIEW FROM THE TOP

ADAPTING TO A BRANDFOCUSED MARKET AMÉRICO GARCIA CEO of Apotex

Q: How would you describe the evolution of the generics

adopted aggressive strategies when launching new products

market in the company’s 18 year presence?

but we are currently launching ten to 15 new molecules a year. the

Today, foreign companies are very interested in the Mexican

pharmaceutical industry was not focused on generics. As

market, with companies from India entering the country

Mexico is a brand-focused market, it was difficult to establish

with aggressive strategies. We are now in the process of

a foothold when we began. A few key distributors already had

increasing our capabilities and generally, the presence of

contracts with innovative companies, and were not interested

more competition makes it a more challenging arena. We

in generics. When we began to develop new channels,

should not underestimate any of our competitors. That being

including directly supplying pharmacy chains, Apotex was

said, the sector is not as dynamic as in other countries and

able to harness the true potential of the market Once it

many companies that were established years ago could not

was established that generics are high-quality drugs, many

keep pace with the new regulatory requirements, and so

companies entered the market. Today the market consists of

disappeared or were acquired.

A:

When

Apotex

entered

the

Mexican

market,

pure generics and branded generics, which contrasts with the situation in developed countries. The pure generics market

Q: What have the main developments been within the

represents just 5% in sales value and 14% in units of the total

industry?

pharmaceutical market and is dominated by the pharmacy

A: Physicians at pharmacies is something not seen in

chains. However, pharmacy chains will soon have portfolios

other countries. This approach was first considered to be

full of products with expired patents and we must be smart in

unregulated and unethical but today it represents a major

analyzing the products that need to be launched to improve

relief for the public system, as doctors in pharmacies

our portfolio and our brand. This means being more than just

provide important medical attention to patients. Instead

a manufacturer for pharmacy chains. We will enter other high-

of preventing the practice, the government is regulating

value market segments and develop new channels.

it. Physicians should be responsible for providing patients with the best course of treatment, and resist pressure from

Q: How different is Apotex’s production portfolio in

pharmacy chains to prescribe certain drug lines. As Seguro

Mexico to its original market in Canada?

Popular continues to develop, so will the opportunities for

A: We do not have the same portfolio in Mexico as we do in

greater convergence of insurance companies, public bodies,

Canada. Apotex produces more than 58 products in Mexico,

potential investors, and pharmacy chains. From a business

our biggest sellers being omeprazole, oral electrolytes, and

point of view, COFEPRIS forces companies to adhere to the

nimesulide. In Canada, Apotex employs 2,000 scientists in

same rules, meaning that our competitors are on par with

R&D and locally we also have a specialized R&D team. We

us. There is more control over the third parties authorized to

are currently building a new manufacturing site in Mexico

conduct bioequivalent studies and approval times are faster.

to double our manufacturing capacity as pill production accounts for 43% of our sales. We hope to double this through

Q: Where would you like to see Apotex in five years?

technology transfer agreements. I am also implementing a

A: In five years, Apotex aims to be the number one generics

new model for launching products, as well as setting up new

company in Mexico and to penetrate the therapeutic

processes, and a renewed culture for the commercial team.

areas of most valuable to our customers. Finally, Apotex will increase its presence in Latin America. There is an

Q: How challenging is it to create brand differentiation?

excellent opportunity for us to gain leverage and we intend

A: Even when generics were perceived as low-quality products,

to be a driver of change. A biosimilar for Filgrastim will

the Apotex brand was trusted and we have maintained this

be launched in the US shortly, with the supervised version

reputation. We still have room for improvement because

of the product commercialized in Mexico. We are seeking

our business processes and customer relations need work,

partnerships and alliances with other companies to bring

and our portfolio must expand. In the past, Apotex has not

these products to Mexico and Latin America.

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| VIEW FROM THE TOP

A DIVERSIFIED PORTFOLIO FOR SUCCESS EDUARDO SOSA Director General of Aspen Labs Mexico Q: What role does Mexico play in Aspen Labs’ vast global

Our other division is pharmaceutical, in turn subdivided into

presence?

three areas. The first is women’s health, an area on which

A: Aspen Labs has operated for 160 years, enjoying great

we are focusing our expansion efforts. We have acquired

success in many countries. Throughout that time, Latin

several branded products for this division from Merck

America has been an instrumental region for our growth.

Sharp & Dohme, including contraceptives and hormone

We incorporated in Mexico in 2004, and we view the

replacement therapies. The second subdivision is critical

country as one of the top five most important emerging

care, for which we have two of the most important products

markets for our business. In 2016, we estimate that Mexico

for thromboembolic diseases. Finally, our prescription

will represent 36% of Aspen Labs’ total value in Latin

subdivision includes cardiology, steroids, corticoids, and

America and 6% of its global value.

drugs for controlling uric acid.

Q: What has been your main strategy for growth in the

Q: Aspen Labs is investing US$20 million in a manufacturing

local market?

plant in Vallejo, near Mexico City. What is the goal of this

A: In Mexico, our business is divided between nutrition

investment? What function will the plant serve?

and pharmaceuticals. We recently acquired Nestlé’s infant

A: This plant used to belong to Wyeth Pharmaceuticals

formula division (previously Wyeth), which now represents

and was divided into pharmaceuticals and nutrition. Pfizer

60% of our total sales in Mexico. We have a slightly different

acquired that plant but decided to move its pharmaceutical

approach to the commercialization of these products to

branch to another location. Therefore, we acquired it solely

Nestlé, since we have our own R&D division dedicated to

for our nutritional line. However, we have now reversed that

improved nutritional alternatives. This formula is a nutritional

decision and will be investing to reactivate the pharmaceutical

product, not a medication, so our promotion strategy

line. Half of the money was used to update the plant and

revolves around its benefits and its alignment with the

obtain COFEPRIS authorization to begin manufacturing

nutritional needs of infants. We are invested in promoting

pharmaceuticals there once more. We are beginning to

lactation, but remain aware that, for several different

produce corticoids and analgesics and the plant will also

reasons, such as work or medical disability, mothers are

manufacture our OTC line, with nine brands for Mexico and

sometimes unable to breastfeed. More Mexican women are

two to export to Central and South America. The other half

now engaged in full-time work, and so they do not have the

of the investment was used to improve our capacity for

time to breastfeed. In these cases, it is extremely important

nutritional products. At this moment, the Vallejo plant is

to use formula to provide proper nutrition to babies under

producing our main nutritional product for Mexico and Latin

a year old. We also have products aimed at providing the

America, which is infant formula for stages one, two, and

proper amount of vitamins and minerals to children from

three. This investment will also allow us to produce special

one to five years old. The formula is the closest alternative to

formulas for reflux and other conditions. Manufacturing in

breast milk available and the best option to prevent obesity.

Mexico gives us several advantages. We can keep costs low and be more competitive, react faster to the country’s market needs, and generate more jobs for the Mexican population. Q: How important is Aspen’s OTC line to its growth strategy? A: At this point we have one OTC product called Nytol which is used to combat insomnia. In the next twelve months, we will introduce three different brands in this area to strengthen our OTC presence. The OTC market is growing extremely fast. However, this popularity has made

128


the sector very competitive, so we often have to compete

only do so with certain products that are not expensive to

with cheap products that are well marketed but do not

produce. This is not sustainable for our more expensive

deliver on their claims. Our strategy is to differentiate

products so we channel them through the private market.

ourselves with clear results and through the demonstration of the efficacy of our products through science. Branding

Q: Why does the Mexican market have such a preference

is one of the most important factors for the success

for generics?

of our OTC products. This has become evident as more

A: Mexicans still have a lot of respect for prescriptions. If

companies have started to invest heavily in branding in the

physicians prescribe a specific brand, patients are more

last couple of years. We intend to increase our investments

likely to respect the brand than to look for a generic, even

in this area and reduce our investments in other promotion

though the name of the active pharmaceutical ingredient

techniques, such as exhibitions and point of sale activities.

(API) is available to them in the same prescription. Doctors are also prescribing branded generics, which they

Q: Have you perceived any change in your usual

trust. This may be because they are reluctant to risk their

distribution channels?

patients’ health by switching to unknown generics. There

A: Distribution channels have changed in recent years both

is a recent law that states that pharmacies must respect

in our nutrition and pharmaceutical lines. Our nutrition

the name of the brand being prescribed, which stops them

clients, especially those in retail, are increasingly requesting

from substituting the product for a generic alternative.

to deal directly with us instead of using wholesalers.

This is still not always the case but we have observed that

This can be either good or bad for us depending on the

about 50% of prescriptions are respected without being

capacity of the retailer and the demand for our products

switched. However, physicians at the point of sale is a new

in their specific geographic zone. Many times, retailers

trend and sometimes they are far more likely to prescribe

are interested in dealing directly with us but risk facing

medicines that favor the specific pharmacy they work at.

large losses if they do not have the right market volume.

Every manufacturer could be negatively affected by this

Pharmacy chains are becoming unwilling to keep relying

practice, as this risky behavior increases every year. Our

on distributors but are still facing this risk, due to not

strategy to compete with such problems is to increase

having distribution capacity. Distribution may be easy in

our brand equity by promoting the real benefits of our

Guadalajara, Monterrey, and Mexico City but not in rural

products and generating confidence among doctors and

areas. This is why we balance our sales based on the needs

patients as to the quality of our products. We also have

of each region. On the pharmaceutical side, the distribution

strong pharmacovigilance to guarantee our products’

channels have undergone considerable changes especially

safety and quality.

after the fall of Casa Saba. Many manufacturers are starting to abandon distributors and instead deal directly with the

Q: What are your main growth plans for increasing Aspen

point of sale. Other distributors are allying with each other

Lab’s position in the market?

to remain strong in the market.

A: In Mexico, we are trying to increase our sales to be among the top ten pharmaceutical manufacturers by

Q: How important is the generics portfolio for Aspen

2020. We are currently in 27th place so we need to secure

Labs?

double-digit growth for the next three years to achieve

A: We have two different areas for generics. One is branded

this goal. To help with this goal, we are also planning to

generics, which are our core business and where we work

acquire new brands for specialized products and to launch

with medical representatives. The second area covers

new ones in our prescription and nutritional area. These

pure generics, which are manufactured for tenders to the

new launches will be a particularly important pillar of our

Mexican government. We do not have a sales force for these

growth. Over the next three to five years, we will research,

products as they are sold in tenders. This was our initial core

develop, and launch nutritional products for adults and

business in 2004 but we are now reducing its scope. We are

for certain conditions, such as diabetes, cancer, and

no longer focusing so heavily on tenders: instead, we are

metabolic diseases. At this moment, we have completed

shifting our attentions to branded generics and nutritionals.

our integration so we hope to increase our nutrition

The majority of our generics are already part of national

market share at least by eight points in 2016. We are also

bids on which our competitive edge is distribution and price

improving our brand equity as Aspen Labs. While we are

point. However, most of our branded generics are not part

highly recognized in South Africa, Australia, and other

of such bids. Part of the reason we are moving away from

parts of the world, this is not the case for Mexico. As such,

public tenders is that they bring a lot of pressure to lower

we are investing a lot of time and money in branding to be

prices. While we are able to be competitive in bids, we can

recognized as an international company.

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| VIEW FROM THE TOP

HIGH HOPES FOR LOCAL MANUFACTURING ADRIÁN RUIZ Director General of Hetlabs Mexico

Q: What has been your experience of establishing a

A: Indian companies have generally had limited success

foothold in the local market?

in this area in Mexico. For us, it has been easier to focus

A: Globally, many markets have seen price erosion in

on our big pharma customers over the last five years that

generic products, but Hetlabs still sells branded generics

are working on the renewal of market authorizations. For

here in Mexico, maintaining a competitive price base, and

example, we are working with the best ARV companies

supporting the improved regulation that has helped to

and we supply products to them. We maintain a good

temper the prevalence of competitors with low quality drugs.

margin because we are vertically integrated. In reality this

We have been operating in Mexico for three years, investing

is a joint venture because they have the image, capabilities

over US$50 million in clinical trials, in pharmaceutical studies,

for distribution, and market knowledge, and we are experts

and in registering products. COFEPRIS has successfully

in product development. Our new factory will be able to

audited nine of our factories in India, covering more than 200

supply products to the Government that are not part of any

products, and we have now attained 22 market authorizations

deal with our current customers. We have to respects the

in Mexico. Our Latin American operations began in Mexico,

contracts and agreements we have with our private partners.

where we partnered with major companies to act as a provider

So we have some patented products that we will launch

of APIs. We are now looking to open a factory in Mexico to

directly to the market and for these we have strong partners

serve as a base for these markets at a cost of US$150 million.

for marketing and creating their image.

At the moment, we only import products to Mexico, but plan to produce finished dosage forms in the country from the

Q: What kind of innovative products are you developing?

first half of 2016, when our manufacturing site is established.

A: We produce innovative products in the cardiovascular area

Although Mexico was an important manufacturer of APIs in

for obesity and dyslipidemia, as well as for central nervous

the past, it has lost competitiveness in this field.

system. We are conducting clinical trials for these products, which is essential in gaining the confidence of physicians

Q: How has Mexico’s attractiveness as a healthcare base

and improving the image of Indian companies. Regarding

improved due to recent regulatory changes?

biotechnology products, we are not developing innovative

A: The regulation is now clear, allowing for clinical trials to

biopharmaceuticals at the moment, only biosimilars.

be performed only within the medical community. In the

However, the only biosimilar product that was registered

past, such trials were commercial and aimed at gaining

for the Mexican market, Rituximab, was recently withdrawn.

data to sell products or formulate a market strategy.

There are plenty of good clinical research centers in Mexico.

COFEPRIS’ regulatory processes mean that Mexico is

National institutes of health have excellent physicians,

becoming a much more attractive market for clinical trials.

and some of the best doctors specialized in obesity and

Quality is improving in Mexico along with certainty among

diabetes are Mexican. Unfortunately, there are not enough

consumers and physicians that generics are as effective

investments to develop this area, which should not solely

as innovators, which in turn improves competitiveness and

be viewed as the responsibility of the government. The

allows the opportunity for direct competition with bigger

government should be a regulator but the private sector

companies. We own 30%of the HIV market making us

has to provide more services. In Mexico, almost all clinical

market leaders and we are active participants in the WHO

trials for the pharmaceutical industry are phase III and IV

Program to combat AIDS, collaborating with African health

studies. Phase I and II studies also need to be conducted in

authorities. We also hold patents for certain antiretrovirals

the country and more companies should invest in this area.

(ARV). CONACYT’s interest in pushing these innovations

The Mexican government is investing in R&D but it is not

to market creates a promising opportunity in ARV, in

enough and companies have to invest more in the country.

biotechnologicals, and in oncological products. Q: To what extent does Mexico need to improve its image Q: How easy is it to penetrate the public sector market?

130

regarding the quality of the country’s clinical trials?


A: There are plenty of good clinical research centers in Mexico.

A: Clinics at the point of sale are a reality nowadays, but

The National Institutes of Health have excellent physicians.

it is essential that their doctors comply with regulatory

Some of the best doctors specialized in obesity and diabetes

requirements. Authorities must ensure that they provide

worldwide are Mexican. Also, surgeons fly from Mexico to the

patients with the medicines that were prescribed. The

US to carry out heart surgeries. Unfortunately, there are not

branded products that pharmacy chains sell are produced

enough investments to develop this area, and that is not only

with Good Manufacturing Practices (GMP) by other

the responsibility of the Government. In developed countries,

companies, so our challenge is to learn how to compete

it is the participation of the private sector that drives the

with such products and to introduce successful branded

development of this sector. The Government should be a

generics. It is not a matter of choosing between brands, but

regulator but the private sector has to provide more services.

about visiting a physician and obtaining the product that

In Mexico, mostly all clinical trials for the pharmaceutical

was prescribed. In this regard, authorities should ensure

industry are phase III and phase IV studies, so phase I and

that physicians are always updated about new medicines

phase II need to be conducted in the country too, and more

and those that are no longer prescribed.

companies should invest in this area. There are big Mexican companies doing clinical trials for orphan drugs in the US

Q: What are your main goals for the next year?

and Mexico. Multi-national companies are losing their patents

A: Our factory will supply products to the government.

and they do not have plans to expand their R&D activities

We want to be recognized as the best option for branded

to Mexico, unless they identify a particularly big opportunity

generics and high quality APIs, and to be among the top

here, such as the vaccines market. The Mexican Government

20 pharmaceutical companies in terms of sales. As for

is investing in R&D in the country, however the budget is not

generics, we carried out a comparison among Indian and

enough, so companies need to invest more in the country.

non-Indian companies and, according to IMS health data, we are the most successful company of the last 20 years,

Q: Pharmacy chains are selling their own brands of

despite having entered this market only three years ago.

medicines and have doctors at the point of sale. How

We have 20 market authorizations, which will rise to 40 by

does this impact the pharmaceutical industry?

the end of 2015.

BIOEQUIVALENCE STUDIES SHIFTING GENERICS PARADIGM Making bioequivalence studies a mandatory requirement

control tests based on either the Mexican or international

was a necessary step that COFEPRIS took in 2010 to ensure

pharmacopoeias. Results from interchangeability studies are

quality and efficacy of generics in a market previously

only valid for subsequent batches of the generic medicine

flooded by low quality drugs called similares. Mexican

obtained by the same manufacturing process. Moreover,

Norm

necessary

clinical trials for such studies must be conducted under

tests and methods to demonstrate interchangeability

the quality and ethics standards established by the General

and biocomparability of drugs and biopharmaceuticals,

Law of Health, Regulation for Health Research, Norm NOM-

respectively, as well as the requirements third-party

012, CONBIOETICA, Good Clinical Practice, etc., and can

laboratories must comply with to perform such studies.

be performed on either healthy volunteers or patients,

Interchangeability tests are scientifically sound studies

depending on the nature of the medicines being evaluated.

NOM-177-SSA1-2013

establishes

the

including bioequivalence, bioavailability, and comparison of dissolution profiles, aimed to ensure that a generic

The implementation of these requirements is directly

medicine has the same quality, quantitative composition in

associated to both the increasing levels of acceptance of

active substance, and pharmaceutical form as the reference

generics among the population and the positive impact of

product – an innovative product facing patent expiration.

Mikel Arriola’s Generics Policy, such as savings of US$1.53 billion in government expenditure, increased capacity to

For any given generic medicine, third-party units and sponsors

treat more than one million patients in the public sector,

can only use one batch, while the reference drug must be

decreased out of pocket expenditure, and average price

determined by the sanitary authority. Both the testing drug

reduction of 61%. This has resulted in the pharmaceutical

and its reference must comply with the Good Manufacturing

market comprising only two type of medicines: patented

Practices, as established by NOM-059, and have quality

drugs and interchangeable generics.

131


| VIEW FROM THE TOP

SPRINGBOARDING FROM A SINGLE ENTRY POINT EUGENIO GARCÍA-VERDE SALAZAR Director General of Glenmark Q: Glenmark Pharmaceuticals is headquartered in Mumbai,

had a meeting with the India-Mexico Business Chamber to

but has a global outlook – what role does Mexico play in

promote collaboration between both countries to facilitate

the company’s international strategy?

trade. Mexican regulation requires COFEPRIS to inspect the

A: Glenmark has grown quickly from being a company with

manufacturing plants of companies importing products and

an estimated value of US$30 million to more than US$1 billion

it has already inspected and approved several of Glenmark’s

in just 14 years. We have expanded to 88 countries and have

manufacturing plants. Mexico has several useful commercial

15 manufacturing plants worldwide as well as five research &

trade agreements which allow Mexico to recognize good

development centers. Between 2008 and 2009, we opened

manufacture practices in other countries and vice versa, but

offices in Mexico, Venezuela, Peru and Ecuador and currently

this does not imply that COFEPRIS will be able to accept

Mexico is one of Glenmark’s top priorities as a country with

the product immediately.

a strong healthcare economy and sales potential. Our first challenge was to introduce our dermatology line to the local

Q: How have you adapted to the expanding market and its

retail market, as at the time the Glenmark brand was unknown

inherent differences?

in Mexico. Following that the next challenge was to integrate

A: Mexico consumes the second highest levels of generics

a team of qualified professionals who are fully compliant

after the US, and the consumption is much higher than that

with our values, goals, and identity. Glenmark covers

of Germany, the UK, and France. The pharmaceutical market

several different therapeutic areas including dermatology,

in Mexico has grown only slightly in value over the past

respiratory, oncology, and cardio metabolic. We also have a

five years, by about 2 to 3%, but it has grown considerably

strong research arm that is currently conducting studies on

in volume, at more than 20%, due to the introduction

arthritic pain and biotechnology. Our strategy in Mexico has

of generics. Generics have allowed the government to

differed slightly from our general global strategy as we began

significantly reduce their medicine expenditure, negotiate

with only a single prescription product for dermatology

better prices, and provide treatment to more patients,

and a dermocosmetics line. From that point we prioritized

therefore acquiring resources to finance other medical

the creation of operations, stimulation of cash flow, and

projects. Two years ago we sold exclusively to the retail

submission of a diversified product line. In Mexico 20% of our

market, whereas today, we sell 80% to the retail market

products are innovative, and some are patented, while the

and 20% to the government. Our goal is to reach 60%

remainder of our local portfolio consists of branded generics.

within the retail market and 40% within the public sector.

Q: What were the biggest challenges you encountered

Q: What are your expansion plans?

establishing a product base?

A: Glenmark Pharmaceuticals was recognized as the Best through

Company Across Emerging Markets and Best Overall

distributors, and gaining the support of key investors in

Pipeline in 2011. We will keep working to obtain greater

Mexico has been extremely difficult. Several investors

market share, mainly in the dermatology and respiratory

have had negative experiences with companies originating

areas, which are our strongest at this point. We will expand

from India or China, some of these companies entered the

our oncology portfolio, as well as other areas such as

Mexican market temporarily and subsequently withdrew

diabetes and cardiology, which are both important divisions

their products. Convincing companies of our long-term

for Mexico. Glenmark will also continue researching its key

investment viability was problematic. The other issue is

therapeutic areas and we will seek other areas to expand

that India, China, and Korea all represent manufacturing

on. We also plan to expand specific business lines within the

threats to local industry and the main way for the local and

government sector, since we have an extremely well defined

international industry to protect itself against competition

strategy in the public sector. Glenmark Mexico has grown

has been through perpetuation of the preconceived

more than 250% in terms of personnel in the last four years

negative image of foreign products. However, we recently

and at an increased rate in terms of sales.

A:

132

The

Mexican

market

operates

mainly


| VIEW FROM THE TOP

LOCAL SUPPORT FOR FOREIGN MARKET ENTRANTS LUIS ABEL ZERECERO MAĂ‘ON Director General of Laboratorios Keton Q: What market requirement did Laboratorios Keton set

company using raw materials with uncertain origins or a

out to fill and how has the market changed?

company that fails to meet quality standards.

A: Laboratorios Keton started out as a manufacturer of generics and now works mainly with assembly laboratories

Q: What is your main production strategy?

on behalf of between eight and ten foreign companies,

A: Today we are mainly dedicated to assembly, which

some of which are market leaders. Currently, Laboratorios

represents 80% of our income with the remaining 20%

Keton has 140 employees, some with almost 35 years of

coming from the laboratories we represent. In Mexico,

seniority, of which 26 are highly specialized technicians.

active ingredients are rarely produced, mainly originating

Previously, no specialization was required from employees,

from India or Italy. Currently, COFEPRIS is carrying out

the only requirement being a minimum knowledge of

an in-depth audit of all the distribution and storage

the pharmaceutical industry. The situation has changed

companies in order to ensure that they have specific

drastically, and today highly qualified specialists are

facilities to accommodate the pharmaceutical industry,

required in each division of the company. There was also

such as refrigeration chambers, and that they follow all the

a lack of regulation within the industry and now we are

necessary requirements in handling the drugs.

directly regulated by 20 different authorities. COFEPRIS is currently carrying out an in-depth audit of all distribution

Q: How has your production strategy changed?

and storage companies in order to ensure that they have

A: We currently manufacture beta-lactam antibiotics and

specific facilities to accommodate the industry. Many of

oral cephalosporins in two different areas within the same

the national companies have merged, and others have

plant, but we are trying to integrate both areas. We only use

been absorbed by international companies. For this reason,

well-known laboratories that comply with all the COFEPRIS

there are sufficient skilled individuals in the country to

guidelines in order to eliminate potential risk for ourselves

promote the development of the industry.

and our clients. Moreover, if the product encounters a manufacturing problem or fails quality control testing,

Q: How do you help companies enter the local market?

we are responsible for that product and we are therefore

A: Laboratorios Keton has represented several foreign

obliged to cover the corresponding costs, so the substitute

companies over the last 12 years, providing not only

laboratory must be approved by us as well as by our main

representation and legal support, but also manufacturing

client. At the moment there are few laboratories dedicated

facilities. We implemented this business plan as a reaction

to assembly since much greater profit is generated by the

to the local plant rule. As a result, many foreign companies

sale of the product than by its manufacture.

could only operate through hosts in the country, who registered brands on their behalf under a domestic company

Q: What are your plans for expansion of Laboratorios

name. We have worked within the pharmaceutical industry

Keton?

for approximately 56 years, so the company name generates

A: We are considering opening a new plant within the

trust within the pharmaceutical world. We also ensure that

next five years in order to manufacture mainly antibiotics

the products we import fully comply with all quality control,

and possibly oncology medications and other high

labelling, and security requirements in the country of origin

specialty products, which will require an investment of

as well as in Mexico. Legally the registrations belong to

approximately US$5 million. We are also bringing our

Laboratorios Keton but we have an agreement in which we

own products to market, but this will be a long term plan

pledge to return the registration when requested or at a

since this would currently place us in direct competition

specified point in time. In order to begin collaboration, we

with our own clients. We are planning to locate 60-80%

have a policy of visiting the main offices and manufacturing

of the investment for the plant from public funds, such

plants of a given company. Under no circumstances do we

as CONACYT, due to a general lack of private funding

take unnecessary risks by agreeing to collaborate with a

sources.

133


| VIEW FROM THE TOP

UNIVERSALLY ACCESSIBLE INSULIN TREATMENTS JUAN FRANCISCO HERNÁNDEZ Vice President Latin America of Wockhardt

Q: What role is Mexico playing in Wockhardt’s global

Q: Who do you mainly sell to in Mexico?

strategy?

A: We sell both to the government and to the private

A: Wockhardt has a suitable portfolio for chronic diseases

sector. In the private sector we sell mostly to pharmacy

so Mexico was a logical step for us, since the country

chains, working directly with them so that we can set the

takes the lead worldwide in several chronic diseases such

final price for each of our products. Today 60% of our sales

as diabetes and this is the first epidemiological problem

go to the government but I would like to increase our sales

in Mexico. Our local portfolio is exclusively focused on

to the private sector to 60%. One of Wockhardt’s goals is

this and consists of insulin and oral antidiabetics. In

to make insulin treatments accessible to everyone and we

June 2012 we established the Wockhardt Latin American

have an international foundation that aims to make insulin

headquarters in Mexico, and at this point all sales in Latin

accessible to low income diabetics worldwide.

America are directed through Mexico. Q: What key innovations are you bringing to market? Q: What was the company’s strategy to position itself in

A: We have a R&D facility that produces innovative products

the market?

and in Mexico we have introduced Wosulin Dispopen, a

A: Wockhardt is in charge of its own representations and

single use, affordable, insulin dispenser. This pen, which

distribution as we do not currently have any lcoal joint

was developed and patented by our company, facilitates

ventures We produce mostly branded generics but we

the delivery method and simplifies their treatment. Patient

also have an R&D department which will launch three new

acceptance is very important in this market and we

antibiotics in the next two years. We are also an innovative

observed that patients followed their treatment using this

company for biotechnology products and have our own

product. Our goal is to introduce this pen to each Seguro

plant to develop APIs for insulins, which helps us to

Popular office in every state to present its advantages and

maintain competitive costs. We also need to be prepared

its moderate price in comparison to vials. The problem is

for the fact that diabetes will worsen for future generations

that to work in the public sector a medicine has to enter

and attempt to change the current culture with disease

the National Formulary, which may take up to three years.

prevention strategies.

We have been in this process of submitting this product for approval for about a year and it may take about one

Q: As an Indian company, what barriers did you have to

more year for it to be accepted.

overcome to enter the Mexican market?

134

A: Indian and Chinese companies have a negative reputation

Q: What are your most important short-term expansion

in Latin America and we needed to convince authorities and

plans?

doctors of the quality of our products. Currently, Mexican

A: We want to expand to include central nervous diseases

manufacturers use raw materials from China or India, since the

such as Alzheimer’s, epilepsy, Parkinson’s, and oncology

local API manufacturing business has basically disappeared.

products. We have a solid portfolio of medicines for

Most companies focus on importation and commercialization

these diseases and therefore, we believe that we can fill

of APIs and approximately 80 to 90% of the raw materials

this gap. Our brand is strong enough to provide many

come from either of those countries. One of our main

national and international companies with products

strategies is to have all plants certified to comply with the

with the same API but under different brands. In Mexico

regulatory guidelines from the largest regulatory authorities

we produce insulin for two of our own brands and also

around the world, including FDA, TGA, COFEPRIS, and MISA.

for GlaxoSmithKline. These two products are targeted

We want to be seen as a reliable company, trusted by doctors,

towards type I and II diabetes. This year my priority is

so we invest considerably in clinical trials. Wockhardt has its

to consolidate our diabetes portfolio in Mexico and to

own CRO in India that performs our bioequivalence studies

launch other antidiabetic products. We want to increase

and more than 150 clinical trials a year.

our profits in Mexico to US$20 million this year.


| VIEW FROM THE TOP

SAVVY STRATEGIES FOR A FRAGMENTED MARKET JOSÉ ÁNGEL GARCÍA HINOJOSA Marketing Vice President of Loeffler

Q: What are Loeffler’s main product lines and what is your

evolved and now pharmacies are obtaining larger discounts,

approach to developing these?

sometimes up to 50-70%, transforming the market and

A: Loeffler, part of the Grupo Loeffler Russek group, was

lowering prices. Today it is unusual for pharmacies to

created 15 years ago. The Loeffler brand focuses on generics

operate under the “market of three” approach as selling

and veterinary, Russek on manufacture, and Farmacenter

products at the lowest possible price while generating the

as a distributor for the health sector. Since 2000, Loeffler

highest possible profit is the main aim.

has seen double-digit growth every year and our business doubles every three years. Our line of OTC products is our

Q: What do profit margins today look like in comparison to

largest in terms of numbers but lowest in terms of value. The

past structures and how do you choose your distribution

price for OTC generic products is comparatively low and our

avenues?

products sell 40% cheaper than the originals. While we sell

A: The sale of branded medicines may leave the producer

a lot of these products, they represent just 8% of our profits,

with a 30% profit while the sale of generics may leave a 70%

even though these products grow by about 25% per year. We

profit, but the prices of generics are low in comparison. Our

work exclusively with salesmen, distributors, and pharmacies.

laboratory sells products at a much smaller price than any branded medication, which fits within our goal to sell high

Q: To what extent are the changing dynamics within the

quality products at an accessible cost. Additionally, some

point-of-sale area also impacting the market?

companies are starting to eschew distributors and prefer

A: It is apparent that the market is shifting towards

to negotiate directly with the point of sale. While our core

pharmacy chains but small pharmacies are still in

business is through distributors, we have been approached

demand by the general public. The market is constantly

directly by pharmacy chains. The market for distributors is

changing with old pharmacies closing and new ones

still very large and strong however. Many new companies

opening, although the market is too large for pharmacy

are starting to create small pharmacy chains with five

chains to completely overtake the competition and small

to eight branch offices, mainly for generics. This area is

pharmacies are creating alliances between themselves.

quickly growing and starting to become our core business.

There is strong competition coming from Chinese and Indian pharmaceuticals, which produce generics in high

Q: In what way have you structured your sales strategy?

quantities and at low costs. While competition is fierce,

A: Sales to the government represent between 15-18% of our

this represents an opportunity to improve processes and

total sales. The rest goes to major retailers selling own brands.

infrastructure and offer products of superior quality.

We also sell to pharmacy chains, to generics pharmacies, and manufacture for large laboratories. Producers approach us

Q: How would you characterize the local distribution

as they know that our plants follow strict safety and quality

market?

regulations. Manufacturing for international pharmaceuticals

A: Distributors have different approaches depending on

was our core business, but we have been slowly abandoning

their size and clients. The two largest distributors work

this, as it is more convenient for us to produce generics and

with the five largest wholesalers, and they work mostly

OTC products. This was an internal strategic decision not

with brands. Regional distributors work mostly with

brought about by market shifts. While many international

generics. There are about 800 regional distributors in

pharmaceuticals are closing their manufacturing plants,

Mexico and of those about 25 stand out from the rest. The

more generics producers are entering the market. The

commercialization process of generics is very different from

generics market is growing enough that gradually generics

branded medicines, and has been known as a “market of

are starting to resemble branded pharmaceuticals. For

three.” A third of the utility is for pharmacies, another for

example one of our main products started selling at a rate

distributors, and the remainder for manufacturers. This was

of 70,000 units and now sells from 250,000-300,000 units.

how the generic market was conceived but it has gradually

People recognize it and request it by name.

135


OTC MARKET EXCEEDS GROWTH PREDICTIONS The presence of more pharmacies per head in Mexico

increase in profits in 2013 as a result of introducing two

than

regulatory

new products into the market, Neurobion and Floratil. The

environment, and high level of foreign investment has

OTC market is propelled partly by longer life expectancies

created formidable pharmaceutical and medical devices

and an aging population, hand in hand with a strong

markets. Expected to be worth US$27.9 billion by 2020,

domestic production industry, and a favorable regulatory

according to GlobalData, Mexico’s healthcare industry

environment. Pharmaceutical companies may also seek

engages over 350 domestic and multi-national companies

to exploit switch opportunities (the formal process of

in the manufacture of pharmaceutical products in Mexico.

switching a prescription-only medicine to an OTC medicine)

As a result, consumers increasingly understand the power

to protect revenues from branded drugs that are about to

of the active ingredients, rather than brand, and buying

lose their patent protection and take advantage of newly

products at lower prices contributes to the growth of store

available channels such as supermarkets and the internet.

any

other

country,

an

improving

brands and generic products within OTC medicines. Many drugs previously restricted to prescription-only status,

OTC MEDICINE CATEGORIES

are becoming available over the counter. These products

Category

2012 (US$ millions)

AAGR 2013-2017 (%)

are considered safe, and their increased use indicates that

Health Care Products

23

4.6

and taking some of the financial burden of drug treatment

Analgesics

301

1.3

Sleeping Pills and Relaxants

13

1.8

Cold and Cough Medicines

649

3.4

Stomach Conditions Relief

461

4.3

Ear Conditions Relief

1

0.0

Eye Conditions Relief

34

3.7

Dermatological Products

337

2.8

Smoking Cessation Aids

3

2.1

Injury Treatments

19

0.8

patients are taking greater responsibility for their own health from public and private health systems and insurance companies. Mexico’s OTC medications have experienced a tightening of regulations partly in response to an increase in drug-resistant strains of infectious diseases. In the past, patients without adequate supervision have taken improper doses of antibiotics, causing diseases to mutate into stronger strains untreatable with existing vaccines or antibiotics. Nevertheless, while authorities do not want to discourage sensible out of the pocket spending, COFEPRIS regulations seek to protect the population from irresponsible use of products, and the increasing numbers of doctors at points of sale provide guidance to minimize self-medication.

Source: ProMéxico

The population could continue to see growth in over the counter medications, benefitting patients with low incomes as a result of more competitive prices, as well as companies that wish to enter into the Mexican market with

An estimated 1,187 brands of OTC products were reported

the assurance that the sector will continue to expand in the

in 2012 to be on sale in Mexico, compared to 700 brands

short to medium term.

in 2007. In Europe and North America, strategies to encourage consumers to treat minor ailments without aid from state infrastructure and public finances require a complex partnership between government agencies, healthcare professionals, pharmacists, and retailers. In the Mexican healthcare industry, top pharmaceutical companies such as Genomma Lab mostly deal with generic drugs, exemplified by the almost 500 new brands of OTC products in just five years. In 2014 Electrolit, Aspirina, Next, Tempra, Sal de Uvas Picot, Suerox, Vitacilina, Pedialyte, Alka Seltzer and Agrifen accumulated the greatest sales volume in units in Mexico, while Merck, Genomma Lab and GlaxoSmithKline continue to acquire more OTC products. Merck reported a 55%

136


| VIEW FROM THE TOP

OTC MAMMOTH LEADING ORAL HEALTH EDUCATION JULIO BARRIOS School Program & CSR Coordinator, Colgate

Q: Dental health is usually relegated as a cosmetic

City, Morelia, Leon, Monterrey, Guadalajara, Puebla,

problem by different institutes of health – what can be

Veracruz and San Luis Potosi. We are also expanding

done to change this perspective?

the program to incorporate isolated rural communities

A: This perspective can be changed by analyzing the

with the help of different Universities and the ADM, as

severity of the consequences of poor dental health

well as that of our eleven ambassadors that are able to

that affect people in a biological, psychological, and

provide treatment to approximately 1,000 children per

social way and the relationship of these factors to other

day in these areas.

diseases such as diabetes. Unaddressed oral problems, such as cavities, can lead to extremely expensive

Q: Are you collaborating with public or private health

treatments, absenteeism in the workplace, and at times

institutions to create similar programs?

even fatal complications. Colgate is working with other

A: Colgate is collaborating with the organization Reading

institutions to provide education programs on basic

is Fundamental to promote Healthy Bedtime Habits,

dental health for patients. We are also implementing the

although this has yet to be implemented in Mexico. We

“Saludarte” program for health professionals alongside

promote healthy habits through Bright Smiles, Bright

the Mexican Dental Association (ADM) and the Ministry

Futures by focusing on daily brushing that includes hand-

of Public Education (SEP).

washing, exercising, teeth brushing, and following a healthy diet. For this purpose, Colgate works closely with several

In this initiative, we train teachers from different

government agencies, governmental dependencies, and

Universities, like the Autonomous University of Mexico

other private organizations. These institutions include the

(UNAM), about daily brushing, dental emergencies, and

Integrated Family Development (DIF) from Mexico City

general topics surrounding oral heath so they can share

and Puebla, the Mexican Ministry of Health (SSA), and the

their knowledge with their students and patients. We are

Alliance for a Cavity Free Future. Colgate is promoting

collaborating with oral health education departments

the Global Handwashing Day and through Bright Smiles,

in schools by offering different videos that teachers

Bright Futures we promote hand-washing, due to a firm

can use to show the students how to brush their teeth.

belief that oral health is multi-faceted and constitutes

Colgate also distributes flyers and brochures at schools

more than just teeth brushing. Therefore, we encourage

with different teeth brushing techniques and all the

other healthy habits to prevent bad hygiene and therefore,

necessary information to help the parents provide an

diseases.

appropriate oral education to their children. Q: Is Colgate planning to create more programs of this Q: When was the global Bright Smiles, Bright Futures

type?

program implemented in Mexico and how many children

A: Colgate is planning to expand on existing programs,

have you treated in the country?

through

A: This program has been active for 25 years, and

governmental institutions, the private sector, schools,

throughout that time, over 40 million children have

universities, and other dental health professionals. We

benefitted from its implementation. Over the past four

believe in a continuous improvement and the creation

years, the average number of children that have received

and implementation of new material that will be more

treatment has been 2.2 million per year and Bright Smiles,

appealing to people and schools. Our main goal for this

Bright Futures has now increased its coverage. We are

year is to create a culture of daily brushing and to change

working closely with various oral health specialists and

ingrained perceptions regarding oral health. We plan to

private and governmental institutions to help us attain

help over 2.3 million children with our programs and to

our goals. This program is currently being implemented

reach a larger demographic by providing donations of our

in different towns around the country such as Mexico

Colgate NeutrAzúcar toothpaste.

enriching

the

support

given

to

different

137


SOLID MARKET FOR GENERIC ALIMENTARY SUPPLEMENTS In 2000, Industrias Suanca was founded as a generics

The company is also beginning to sell via a Farmacias del

pharmaceutical laboratory and today the company offers

Ahorro initiative called Diabetics’ Corner. Walmart is the

a wide range of products including injectable medications

largest distributor of Suanca medications and supplements,

and tablets, and has now expanded into alimentary

and so convinced of the strength of the Suanca’s products,

supplements. In accordance with Good Practice Regulations

the supermarket giant would like to acquire the formulas to

laid out by COFEPRIS, Suanca separated these two lines,

produce an own brand version. López says that the company

contracting a third party to manufacture the supplements.

has no interest in selling the brand, but points of sale remain

The separate company was named Vitapromin, allowing

limited. As a result of the distribution costs involved in selling

the separation of these two elements, and enabling the

directly to small pharmacies, the first sales point is usually

new company to sell under the Codifarma brand.

the Central de Abastos market place, from where products

“The advantage of working with the government is the quantities ordered by public institutions, often tenders of more than a million units” José Luis López, Director of Administration and Finance for Industrias Suanca

José Luis López, Director of Administration and Finance for

are resold to private doctors and small shops, making sales

Industrias Suanca, explains that the company principally sells

monitoring complicated.

to the public sector. To be able to sell to the private sector the company would have to invest heavily in advertising,

Suanca works with an external assembly plant to package

slowing long-term growth. The company operates a full

their products. High standards of production and hygiene

line of products born from the Vitapromin supplement,

must be assured beforze contracting any health sector

which consists of a combination of vitamins and other

distributor. Industrias Suanca also monitors raw materials

nutrients, both in powder and liquid forms. Subsequently, the

and attains certified products, as well as employing

company has created more products aimed at the private

a quarantine periods. However, the conservation of

market including Vitapromin Kids, and GlucoPromin. The

high quality standards is not difficult for the company,

two product launch into the private sector has been slower,

due to experience following more stringent quality

yet GlucoPromin has assumed a position in the market,

measures selling

largely due to its reasonable price in comparison to direct

model requires to very clear registers to monitor the

competitors, whose products tend to be imported and

production value of each product, manufacturer, price,

in liquid form, which is more costly to transport. The high

and sales. Being able to access these documents allows

number of diabetic patients requiring this type of medication

the company to check patents and understand which

maintains a constant client base.

products are being developed. Suanca intends to develop

pharmaceuticals. Suanca’s

business

new food supplements, having witnessed the success The biggest competitors facing Industrias Suanca are

of Glucopromin. This will include specialized products

international companies, possessing a considerable body

for expectant mothers to meet calcium and folic acid

of merchandisers with hundreds of medical representatives.

requirements, as well as a new supplement for mature

While the Mexican market is heavily oriented toward brands,

adults, requiring a new line of investigation and innovation.

the equivalent product Ensure is priced much higher, limiting

138

access for some customers out of which Industrias Suanca

In the future the company hopes to expand into

has built a strong client base. A customer can save 25% of the

promoting their products directly to doctors via

cost of buying Ensure, which retails at at US$74 per month.

medical visitors as well as through new collaborations

Although Ensure currently occupies 95% of the market,

with pharmacy chains, as impulse buys when displayed

customers continue to demand lower prices and Industrias

at the point of sale or as complements to prescribed

Suanca is confident there is a market gap. Pharmacists

medicine. López insists that pharmacy collaborations

cannot recommend products with different ingredients to

will be the main focus for the medium term, because

those requested but doctors at the point of sale can prescribe

profound market research into points of sales is a long

a variant, which allows Suanca to penetrate the OTC market.

process.


| SPOTLIGHT

LIMITING ADVERTISING OF MIRACLE PRODUCTS

by celebrities to incite the public to buy immediately using

“Miracle products,� promising everything from weight

limited time offers.

loss and reversing aging to curing cancer, diabetes, osteoporosis, and many other diseases, lack the clinical

In

2012,

the

General

Health

Law

Regulation

on

studies necessary to support their claims. They come in

Advertisement (RLGSMP) was modified to regulate

many forms, including creams, medications, supplements,

the publicity of OTC products and eliminate products

infusions, and even exercise equipment and are usually

with unverifiable claims. These regulations obliged TV

accompanied by media campaigns on radio, television,

companies to request sanitary registration before selling

and magazines. Miracle products are not subject to any

advertising spaces and to notify the Ministry of Health

type of tests nor have they been examined by Mexican

on every sold spot. It also allows the Ministry of Health to

regulatory authorities. Moreover, their manufacturing

force media to suspend the advertisement of any product

process has not been inspected with the same scrutiny

violating these regulations within 24 hours and increases

applied to pharmaceuticals and some may contain toxic

fines from 60% to 400% for manufacturers, distributors,

ingredients.

and traders. Fines can now reach up to 16,000 days of minimum wage.

Every medication must complete rigorous clinical trials so that its safety and efficiency can be approved by

COFEPRIS is responsible for regulating the market and

COFEPRIS before reaching the market. OTC medications,

enforcing this law and after the reform was implemented,

which do not need a prescription, are the only products

the council created a mechanism called Copy Advice,

which can be advertised. Before 2012, due to loopholes

which is a tool to pre-analyze advertising projects before

in Mexican legislation, these products were allowed to be

submission to COFEPRIS.

registered as nutritional supplements, herbal remedies, or beauty products, all of which are subject to fewer

The organization has also made several agreements with

regulations than medicines. Since they promote their

CANIPEC and PROFECO to enforce this legislation and in

ability to cure numerous diseases at an affordable price,

2011 it eliminated adverts from 60 brands. According to

they became extremely popular among the general

COFEPRIS, from 2011 to 2015 a total of 2.5 million units of

population, risking exposure to undocumented side

miracle products were banned.

effects and potential toxicity. Despite

the

changes

in

regulations

to

limit

their

Since these products are not prescribed by physicians they

advertisement, the general public continues consuming

base their publicity entirely on television, radio, magazines,

these products. In order to solve this problem, stronger

and newspapers, and are generally aimed at middle aged,

enforcement of regulations may be necessary alongside

middle class individuals looking for fast solutions for

educating the general public on the dangers that miracle

complex problems. On television they are usually endorsed

products present.

TRENDS IN MIRACLE PRODUCT PURCHASING AFTER NEW REGULATION FOR ADVERTISING

60

60

58 52

50

47

45

49

CANIPEC agreement 47 41

40

38

Copy Advice starts

PROFECO agreement march 13, 2012

40 31

30

30 Suspension orders and advertisement rejections

20

Creation of and reforms to General Law of Health Regulations on Publicity Matters

10 0

feb11

mar11

apr11 may11

jun11

jul11

publication

enforcement

Assurance to CV Directo and Innova

aug11 sep11

6 1

oct11

nov11 dec11

jan12

0

feb12 mar12 apr12dec12

0

0

2013

2014

Source: COFEPRIS

139



The biotechnology industry in Mexico is growing at an annual rate of 25% and employs an

estimated 25,000 people. The discovery of the genome and its relationship to illness is leading to major investments into targeted therapies that address underlying causes of disease and its pathways. Industry professionals throughout Mexico agree that biotechnology will compliment the disease treatments of the future and be pivotal in supplying healthcare needs. With a complete regulatory framework for biopharmaceuticals and their subsequent versions after patent expiration, called biocomparables, Mexico is ready to grow in a market that already represents 35% of all new drug registrations.

This chapter will discuss the current state of the sector and its main drivers including regulation. An overview of the biotechnology clusters will be provided together with insights on the development potential of the market from the key industry players. Remarkable developments in the fields of genomics, personalized medicine, and regenerative therapies taking place in Mexico will be addressed along with an assessment of the remaining measures needed to enable Mexico to reach its potential.

HIGHLIGHTS • Role of Biotech in supporting the future demand for medicine • Research clusters • Regulatory framework for biopharmaceuticals • Genomic and personalized medicine • Regenerative medicine

BIOTECHNOLOGY

6


PHARMACEUTICAL & BIOPHARMACEUTICAL INDUSTRY

PRECLINICAL STUDIES

BIO-EQUIVALENCE STUDIES

FOOD ANALYSIS

ENVIRONMENTAL TESTING

RESEARCH AND DEVELOPMENT

D. R. Instituto Politécnico Nacional (IPN), Unidad Profesional Lázaro Cárdenas, Prolongación de Carpio y Plan de Ayala s/n, Col. Santo Tomás, C.P. 11340, Delegación Miguel Hidalgo, México, D.F.

contacto@udibi.com.mx mperezt@encb.ipn.mx smpt.2011@hotmail.com udibi@ipn.mx T: 57296000 / EXT: 62557 y 62543


CHAPTER 6: BIOTECHNOLOGY 144

ANALYSIS: Undisputed Potential for Biotechnology

145

INSIGHT: Dr. Eduardo García-Luna Martínez, UDEM BioCluster

146

VIEW FROM THE TOP: Sandra Sánchez y Oldenhage, PROBIOMED

148

INSIGHT: Dr. Carlos Eduardo Medina de la Garza, CIDICS UANL

150

INSIGHT: Dr. Cristóbal Noé Aguilar, SMBB

151

ANALYSIS: New Norm to Clear Pathway for Biopharmaceuticals

152

VIEW FROM THE TOP: Dr. Gerardo Jiménez Sánchez, GBC Group

154

EXPERT OPINION: Dr. Hugo Barrera Saldaña, Vitaxentrum

157

VIEW FROM THE TOP: Dr. Hugo Barrera Saldaña, Vitaxentrum

158

VIEW FROM THE TOP: Jesús Esparragoza Fox, ReHealth

160

VIEW FROM THE TOP: Elvin Penn, Amgen

161

SPOTLIGHT: Third-Party Authorized Centers for Biocomparability Studies

162

LABORATORY SPOTLIGHTS: INMEGEN | UNAM IBT | UDIBI

163

SPOTLIGHT: Biotechnology Clusters: Nuevo Leon, Jalisco, Morelos, and Guanajuato

164

VIEW FROM THE TOP: Dr. Gustavo Cabrera, Global Biotherapeutics

166

VIEW FROM THE TOP: Alejandro Calderón Díaz, Grupo IFACO

168 INSIGHT: Dr. Juan Padierna, LEI 169

INSIGHT: Enzo Gravina, Bioconnect

143


UNDISPUTED POTENTIAL FOR BIOTECHNOLOGY Biotechnology, defined as the use of cells, cellular

A significant drawback of biotechnological drugs is that

components, and biological processes to develop new

they can be much more expensive than conventional

technologies, has numerous applications in many areas

therapies. Prolonged timeframes required to identify the

including industry, agriculture, and healthcare. This area is

target therapy and determine its genetic sequence, create

rapidly developing and in 2013 the market worldwide was

the need for greater investment in biotechnology R&D than

valued at US$270.5 billion and is expected to grow at a

conventional drugs (20%-25% of revenue in comparison

compound annual growth (CAGR) rate of 12.3% from 2014

to 15% according to EuropaBio). Taking into account

to 2020, according to Grand View Research. One of the

the complexities in developing new biotechnological

strongest areas of biotechnology is biopharmacy, which

drugs

and

represented 62.1% of revenue in that same year. This area is

large

pharmaceuticals

followed by bioservices (24.7%), which refers to the use of

companies in order to economize on development

biotechnology in preclinical and clinical research. Among

costs, and biotechnology companies are implementing

the reasons for the growth of this market is the current

manufacturing and commercialization schemes. Smaller

trend from international pharmaceuticals to launch their

firms are also collaborating with pharmaceuticals or

own biotechnology products, either by creating their own

academic institutions to fund R&D. Investments in R&D

biotech division within existing companies or by acquiring

in medical biotechnology are expected to grow by 4.2%

biotech firms. In 2018, seven of the 10 top-selling drugs will

annually and reach US$30.5 billion in 2020, according to

be biopharmaceuticals. Large biotechnology companies

IBISWorld.

in

replicating are

their

manufacture,

acquiring

many

biotechnology

such as Novo Nordisk and Amgen are now powerful players in the pharmaceutical sector due to the strong link

Mexico has more than 20 years of experience in the

between biotechnology and the drug discovery process.

biotechnology industry with over 132 products registered.

While the mayor players in the field are based in Europe

The industry now represents 35% of the applications for

and the US, biotechnology production in India, China,

new medicines, according to COFEPRIS. Most of these

and other emerging countries has expanded by double

medications are intended to treat cancer, rheumatologic,

digits over the past few years, leading pharmaceuticals to

and neurological diseases. Mexico is focusing mainly on

outsource R&D to these markets.

biocomparables, also known as biosimilars, the generics

GLOBAL BIOTECHNOLOGY MARKET REVENUE BY SECTOR

of biotechnological drugs for which patents has expired. In 2015, 32 products with combined sales of more than US$50 billion will lose their patent, representing a huge

5.5%

opportunity

for

biocomparables

manufacturing.

Nevertheless, due to the complicated manufacturing

7.7%

biopharmacy

62.1%

process, which often requires live, genetically modified organisms, biocomparables require a much more complex

bioservices

manufacturing process than regular medicines. Several laboratories are undertaking this production including

bioagriculture

24.7%

Probiomed, Landstainer, Psicofarma, Liomont, and Pisa. Mexico is one of the few developing countries with a strong

bioindustrial

regulatory framework for biotechnological products and biosimilars. In 2009, article 222 Bis was added to the General Health Law to define the legislative basis for the regulation of biotechnological products and biosimilars. This legal

Medical biotechnology has brought many positive changes

framework had several loopholes as many medications

to the practice of medicine, leading to new ways to design

were registered as conventional generics in order to avoid

and produce medications targeted at a molecular level, the

implementing compliance measures. Between 2009 and

development of more accurate tests for disease diagnosis

2014, around 65 products were registered as generics

and even genetic and proteomic tests for disease

under less strict regulatory requirements, but in December

prevention, and the possibility to use gene therapy to cure

2014 the publication of the Mexican Official Norm 257 led

diseases previously considered incurable. Biotechnology

to their reclassification and demanded producers perform

also brings the promise of personalized medicine, which

necessary biocomparable studies. Currently, all biosimilars

will allow tailored therapies for individual conditions and

must prove their safety and efficacy, as well as their close

needs.

similarity to the reference product.

Source: Grand View Research 2014

144


HOLDING ON TO BIOTECH TALENT IN MONTERREY Nine years ago, through combined efforts from the

dangerous viruses and bacteria. Among their projects

government, universities, and interested parties from the

are new preventive treatments for the dengue virus and

private sector, the Monterrey BioCluster was created.

HIV, such as a gel that prevents its transmission. The same

The initiative was originally conceived to compliment the

laboratory is exploring the genetic map of Mycobacterium

development of biotechnology in Monterrey, solidifying

tuberculosis, investigating how it becomes resistant to

it as a strategic economic industry. Its pioneers set

antibiotics in order to develop a cheap treatment and

objectives to group small companies entering the sector,

to prevent its transmission. Treating antibiotic-resistant

transfer global knowledge to Monterrey, attract qualified

tuberculosis can cost up to US$750,000 per person, so

professionals to develop innovative products, and create

reducing these costs would remove a substantial drain on

public awareness of the importance and versatility

public health spending.

of biotechnology. The cluster is now well positioned to communicate the importance of the sector to the

As well as investing in the eradication of infectious

government, as well as to provide its member companies

diseases, the university’s School of Medicine and Medical

with the necessary knowledge for expanding.

Specialties is not neglecting chronic disease. Clinical trials and research projects in multiple locations are investigating

As Director of the Health Sciences Division of the

certain chronic diseases.

University of Monterrey (UDEM) and President of the Biotech Cluster, Eduardo García-Luna seeks to integrate

The School of Dentistry is contributing to the battle against

different areas of the health sector into a development

chronic diseases, as people with non-controlled diabetes

program for the region. García-Luna’s personal goal is to

or chronic metabolic syndrome generally have poor oral

increase awareness and innovation in every area related to

health. Nutrition also performs an essential role in the

biotechnology, including health, energy, garbage disposal,

prevention of chronic diseases, so UDEM is managing an

and food, because he believes that biotechnology can be

education project to help the development of communities

harnessed to solve a multitude of problems. He also plans

and allow people to have a balanced lifestyle.

to expand the number of companies in the cluster from 35 to 40 before stepping down. One of the cluster’s goals is to reduce the timeframe between a product’s introduction to the market and its point of sale, as well as to avoid unnecessary approval expenses, such as repeated procedures. To address this, UDEM and other institutions are working on a process to apply efficient transfer of technology models from other countries to Mexico. This analysis of tried and tested strategies helps optimize resources and saves valuable

“The objective of the BioCluster is to gather the strength of all small companies, attract

transfer

qualified

knowledge, professionals

to develop innovative products, and create public awareness of

time.

the importance and versatility of

The government recently pledged to increase R&D

biotechnology”

investment from 0.54 to 1% of GDP, which will be granted through funding programs from CONACYT among other

Dr. Eduardo García-Luna Martínez, Director of the Health Sciences Division of the University of Monterrey (UDEM) and President of the BioCluster

institutions. Both the cluster and UDEM collaborate with CONACYT, receiving funds for startups and for the creation

Mexico has seen certain clusters succeed and others fail,

of intelligence within the sector. Meanwhile, UDEM is

but in the health sector, the successful clusters have been

working closely with CONACYT and other funding centers

those that promote integration and education within the

in Mexico to promote basic science, as other areas are

sector. The biggest challenge will be to change existing

more concerned with clinical trials and clinical research.

perceptions within the sector and persuade people that clusters allow a country to compete globally and

While these are perhaps more interesting areas, basic

share information. The Monterrey BioCluster is clear on

science key to keeping the whole pipeline moving. This

these objectives and Guadalajara has excellent clusters,

has led UDEM to host one of very few biosafety level

although there is still plenty of ground to cover in the

3 laboratories in the country, working with extremely

rest of Mexico.

145


| VIEW FROM THE TOP

SETTING THE GLOBAL BENCHMARK FOR MEXICAN BIOTECHNOLOGY SANDRA SANCHEZ Y OLDENHAGE Director General of PROBIOMED Q: After heading up Amgen Mexico, what prompted your

is now manufacturing and commercializing biosimilars.

move to local giant PROBIOMED?

Looking at the size of the market and the number of patents

A: I made this move for a number of reasons: the

expiring, the coexistence of innovative products with

challenge it represented, the prestige of PROBIOMED,

biosimilars is crucial for healthcare systems to be able to

and my desire to build a legacy by projecting a Mexican

meet future patient demand from a treatment perspective.

company that cares for health and patients. The founder

In this way, savings that arise from the use of biosimilars

of PROBIOMED, Jaime Uribe de la Mora, recognized the

can be further invested in innovative drugs. I expect the

need for evolution to propel the company forward, and

government will be forced to implement such strategies in

this will be part of his legacy. De la Mora started selling

the medium term.

APIs 45 years ago and moved on to selling generics and ultimately biosimilar products. He has reinvented the

Q: How can Mexico become more innovative and therefore

company and adapted to numerous market changes.

more competitive?

Today, PROBIOMED is the only company in Mexico that

A: This industry can be a real engine of innovation but is

produces biotechnology products from the gene to the

in dire need of an industrial development policy. Mexico

finished product, relying on four manufacturing plants

has the highest and second highest levels of childhood

and employing 1,300 collaborators.

and adult obesity respectively worldwide. Obesity causes cardiovascular diseases and diabetes, which means 70-

Q: What are the essential elements needed to progress

80% of patients will end up in dialysis and the system will

the company from a local family company to an

run the risk of collapsing. Biopharmaceuticals are mainly

institutionalized global player?

used for chronic and degenerative diseases as they are

A: First and foremost, we need to get the right corporate

more effective and are better suited to our physiology

governance and structure in place. It is vital to implement

than chemically synthesized molecules. However, this does

strategy, structure, and objectives in order to align

not exempt all players to from continuing to work on on

accountability

prevention strategies.

and

communication

throughout

the

company. Furthermore, by continuing to ensure ROI and by launching innovation and excellence strategies, we

Q: Where is PROBIOMED aiming to position itself in terms

can ensure that the company is capable of surpassing

of value proposition in this highly competitive industry?

the competition. Timing is also a key factor for success.

A: Today, PROBIOMED is the only company in Mexico

Being the pioneer in this field, and having launched 16

that is able to manufacture high-quality products at a low

biotechnology products in the last 17 years, PROBIOMED

cost. We develop from the gene’s inception to the final

has a competitive edge. The company is very proud of

medication, whereas most pharmaceutical companies

what we have accomplished in 45 years. Competing with

import finished products and very few import APIs to

big pharmaceutical companies is no easy feat and we

manufacture final products. In contrast to traditional

are now an industry leader that poses a threat to most

generics,

incumbents. With increased focus on patient needs, we

significant innovative processes, such as the genetic

plan to continue expanding as a global innovator.

engineering of living organisms, and the use of bioreactors

the

manufacturing

of

biosimilars

requires

for the production of proteins and antibodies. It is essential

146

Q: What role should biotechnology products play in

to promote local manufacturing so that Mexico does not

treating chronic and degenerative diseases?

become reliant on importation. PROBIOMED is also the

A: The market dynamics in Mexico are mainly driven by

only company in the world that has a complete portfolio

a demographic and epidemiologic transition that in turn

of medication for unmet medical needs such as cancer,

is putting pressure on everybody’s budget. The biggest

rheumatoid arthritis, end stage renal disease, multiple

business opportunity in the biopharmaceutical industry

sclerosis, and diabetes.


Q: Is enough being done to push forward the development

from the market. However, we are undergoing a process

of the biopharmaceutical industry in Mexico?

of renovation where every company will have to submit

A: Mexico has made impressive progress from a regulatory

more data to support their registration as per NOM 257.

standpoint in a very short time. With the new benchmark

COFEPRIS has therefore granted a specific timeframe to

NOM 257 regulations, innovative biopharmaceuticals and

allow companies to conduct the necessary studies to gain

biosimilars will be able to coexist in the Mexican healthcare

approvals as biocomparables.

system, protecting patients’ safety and efficacy. Before the regulatory framework for biosimilars was developed, safety

Q: How important are exports to your growth strategy

requirements were not as strict as they are now. The new

and what obstacles stand in the way?

norm requires characterization and biocomparability studies

A: With the international recognition of COFEPRIS, it will

as well as safety and efficacy trials that demonstrate their

be easier for Mexican companies to penetrate markets

high similarity to the reference products. PROBIOMED fully

in Latin America. Our value proposition is being able

believes in this approach but the country is still not fully ready

to provide high-quality products at low costs, which is

for this in terms of infrastructure. If a full characterization

exactly what governments and patients are looking for.

study is required, no local supplier can do this in Mexico. The

We are currently exporting to 14 countries across four

Mexican industry needs more investment and support that

continents and we will expand this to countries with a real

will allow companies to meet regulatory requirements and

demand for our products. Unlike in Mexico, countries like

ensure quality standards.

Brazil, South Korea, India, Malaysia, and Russia incentivize the manufacturing of biotechnology. Since manufacturing

Q: Is PROBIOMED planning to perform the mandatory

plants require huge investments, we are still deciding which

studies abroad in order to gain registration renewals?

country would provide the best location. Strong incentives

A: We want to ensure we fully comply with the new regulation

include ten-year tax exemptions, a guaranteed percentage

as it impacts PROBIOMED at all levels of its process. For

of government contracts, and a price incentive in exchange

approval in Mexico, clinical trials can be done locally, but

for technology transfer through a local partner. Some

some tests will have to be outsourced internationally,

countries will even match 30-50% of the initial investment

such as physicochemical characterization. COFEPRIS will

as long as the company invests in the country.

evaluate this on a case-by-case basis and publish a set of requirements for a specific product, according to previous

Q: What does the foreseeable future look like for the

studies and available information. There are approved

biotechnology sector in Mexico?

third-party organizations for bioequivalence studies but

A: We are working with universities and research centers

that is not the case for biocomparability.

in Mexico and other countries such as Brazil, Germany, and Russia. We have 1,300 employees in Mexico and a

Q: What is your perception of the withdrawal of Rituximab

lot of them are highly qualified investigators. Today, the

from the market and how does this impact patients?

biotechnology industry is growing at around 25% a year and

A: PROBIOMED’s Rituximab was not withdrawn from the

will maintain a double-digit pace for the foreseeable future.

market due to a lack of quality or efficacy. It was due to

Interestingly, local companies are growing the most while

a legal situation in which the Supreme Court of Justice

the share of multinational companies is actually decreasing

entitled COFEPRIS to determine whether biosimilars

in Mexico due to the expiration of patents and the rise of

approved under previous regulation should stay on the

generics. Furthermore, while Mexico is lagging behind the

market, given the allegations of the innovator company.

US and Europe in terms of development, technological

Since there was no regulation for biosimilars at the time

advances will disrupt the whole industry’s dynamics in the

Rituximab was registered, COFEPRIS decided to revoke

medium term. As for genomics, it will take another two or

its registration until new regulations were in place. IMSS,

three decades for them to truly have an impact on patients

the biggest consumer of this drug in Mexico was spending

and the wider industry. Targeted medicines are central to

MX$1 billion on the innovative product on an annual basis.

the genomics revolution and specific drugs are starting

When Rituximab entered the market, expenses went down

to be developed and prescribed for certain types of

to MX$200 million with double the number of patients

cancer, replacing the standard chemotherapy treatment.

being treated. We are working closely with COFEPRIS to

This is the promise of personalized medicine, but a lot of

meet every single requirement, which represents a colossal

research is still needed. Unfortunately, the timeframe from

investment of time, money, and resources. As for the other

discovery to development is becoming longer as diseases

65 biosimilar products that were previously registered as

are found to be more complex than previously expected,

per the generics regulation, they will not be withdrawn

significantly increasing the required investment.

147


DEVELOPING INNOVATION THROUGH COLLABORATION With 34 centers aimed at building knowledge and

team investigating the potential effect of molecules and

innovation,

of

medicines which may be useful candidates for further

Nuevo Leon (UANL) is an integral part of Monterrey’s

research and development. “This work involves detailed

growing health cluster and the Center for Research and

projections and tracking to see if these molecules merit

Development in Health Sciences (CIDICS) is something

further investigation,” says Medina de la Garza. “Many

of a flagship in the university’s innovation strategy.

molecules are still protected by patents, and this extends

Founded in 2009 by Dr. Jesús Ancer Rodríguez, the

to specific usage of medicines. Securing patents is the

center’s watchword is integration. CIDICS’ research staff

first step toward using established medicines for new

is supervised by professors at UANL’s health sciences

purposes.”

the

National

Autonomous

University

schools, ensuring that research addresses the priority health needs of Mexico’s northeastern region. While

Not content to let innovation develop in isolation, CIDICS

CIDICS does have a strong biotechnology focus, its work

takes care to channel innovation and healthcare where it is

on genomics puts UANL at the vanguard of personalized

most needed. “Our public health department works closely

medicine in Mexico.

with IMSS and a number of hospitals run by the state’s

“The idea behind CIDICS was to build a dome under which we could bring together all of the university’s multidisciplinary laboratories in a spirit of collaboration, blending disciplines which had previously been thought of as separate” Dr. Carlos Eduardo Medina de la Garza, Director General of CIDICS, UANL

Secretariat of Health,” says Medina de la Garza. “All of their “The idea behind CIDICS was to build a dome under which

successful research is channeled into this collaboration,

we could bring together all of the university’s multidisciplinary

in the hope that policy will be based on our work.” The

laboratories in a spirit of collaboration, blending disciplines

work of CIDICS translates from the campus to the issues

which had previously been thought of as separate,” says

most directly affecting people living in Nuevo Leon, with

CIDICS’ current Director General, Carlos Eduardo Medina de la

extensive outreach campaigns in a number of municipalities

Garza. “All of our research now takes place in the same center,

throughout the state. Medina de la Garza describes the

meaning better laboratories and inventive installations. For

center’s outreach work with some pride. “We work on very

instance, clinical studies and biological models for medical

clear-cut issues, such as teenage pregnancy. We also run

testing exist side by side.” CIDICS has grown quickly, with 150

a working group on addiction and violence prevention

researchers and students comprising the center’s 18 working

programs. One of our highest-level doctors focuses her

groups. “The most important areas of research are genomics,

work on reintegrating addicts who are in recovery. This

molecular biology, and experimental therapy,” explains

is unusual for research centers, so we are proud of these

Medina de la Garza. “A lot of our research – particularly in

successful social experiments. The next step is to involve

gene therapy – is tested out at hospitals in Nuevo Leon. We

high-tech genetics studies in attacking diseases that

concern ourselves with the pre-clinical stage, while clinical

affect the population. In this way, we can connect genetics

testing takes place in the hospitals. At our University Hospital

research directly with health,” he adds, going on to mention

‘Dr. José Eleuterio González,’ we have done a lot of successful

three of the major chronic diseases affecting the Mexican

work on prostate cancer. The major advantage of CIDIC is that:

population: diabetes, obesity, and breast cancer.

our researchers work directly with doctors. Our commitment to integration means that our researchers belong to faculties

Certain barriers remain ahead. While the center’s medical

where they are working as professors. This interaction covers

capacity and infrastructure are not in doubt, Medina de la

all the main bases of our work, from medicine to odontology,

Garza acknowledges the distance to be run in attracting

from psychology to nursing, public health and nutrition, and

more medical tourism to the area. “We want to give foreign

biological and sports science.”

patients a greater sense of trust in our services. We need to strengthen our brand, both in other states and abroad,” he

148

Immunomodulators constitute one area of innovation

says. “We need state government policies to get behind us,

in which CIDICS is a leader, with the Center’s research

however, and to promote innovation. We already receive a


lot of US citizens, with many of them seeking transplants

regard.” Within CIDICS, however, the spirit of collaboration is

from Dr. David Gómez Almaguer, Head of the Hematology

strong. “What really excites me is the degree of cooperation

Service.” Another barrier is to get other members of

between schools,” Medina de la Garza says. “We share a

Monterrey’s health cluster to work in a spirit of collaboration

common purpose. All medical investigation requires deep

“A lot of the players tend to pursue their own interests,” he

involvement from the major players in that field, so we are

explains. “A sense of the greater good is important in this

lucky we to have a team which recognizes this.”

149


BIOTECHNOLOGY SOCIETY CONNECTING STAKEHOLDERS In recent years there has been a positive effervescence in the

Canada, ceasing to be just a service provider or source of

biotechnology sector in Mexico. As an important player in

raw materials.

Latin America, Mexico outpaces the rest in the development and application of innovative biotechnologies for agriculture,

“Bio-networks are already operating with the aim of

mining, biofuels, animal and human health, among others.

strengthening the sector, Aguilar states. He further explains that

clusters

promote

competitiveness

and

regional

Dr. Cristóbal Noé Aguilar, President of the Mexican Society

economic development based on certain local advantages,

for Biotechnology and Bioengineering (SMBB) explains

like natural resources and geographic conditions.

several government programs – CONACYT, SE, SAGARPA, SEP, SEMARNAT, SENER, state governments – are promoting

While they concentrate researchers and companies, perhaps

research, development, and innovation in this area, driving the

a more interesting feature is their capacity of generating spin-

generation of a new biotechnology industry. Micro, small, and

offs aimed at developing and commercializing innovative

medium enterprises have been created successfully. Most of

products, which ultimately contributes to economic growth.

them are important sources of bioproducts, fine chemicals, and biomolecules for pharmaceutical, food, agricultural, and

Mexico has several poles of biotechnological development

environmental sectors.

along the country. However, few of them have managed to achieve the creation of clusters and these are growing and

Although, most of the financial resources come from

becoming the drivers of the biotechnology industry. Some of

entities such as CONACYT, an important of number of

the clusters Aguilar considers the most relevant due to their

projects have been financed by complementary programs

remarkable work are BioCluster in Monterrey, Nuevo León,

supporting collaborations between enterprises, government,

Cluster BioTQ in Querétaro, BioBaja in Baja California, and

and academia, including high educational institutions and

the RedBlac, specialized in biotechnology for dairy products.

research centers.

They include more than 50 members such as important

“The biotechnological sector has been positively dynamic in recent years.

Several

governmental

offices have begun to stimulate research,

development,

and

innnovation in the area” Dr. Cristóbal Noé Aguilar, President of the Mexican Society for Biotechnology and Bioengineering (SMBB)

enterprises, universities, and research centers. “There is an enormous potential to strengthen the emerging clusters in Jalisco, Morelos, Yucatán, Sinaloa, Sonora, Veracruz, Coahuila, among others,” he adds. Large investments are done in training and high-quality scientific programs, while further promoting, improving, and multiplying the efforts made in the field remain important challenges. “Mexico is reaching unprecedented sustained growth of its biotechnology, taking significant steps in building its research and production capacity of modern biotechnology,” explains Aguilar. The SMBB gathers more than 2,000 members, many of them students and young

Aguilar identifies two major drivers for this industry. Firstly the

researchers, biotechnologists, and some well-known industry

government is committed to increasing investment in R&D,

professionals, who participate in improving public perception

with life sciences and biotechnology being two of the most

of biotechnology, the regulatory framework, and intellectual

relevant focus areas; secondly, the consolidation of existing

property protection.

clusters will promote the creation of new biotechnological

150

centers dedicated to R&D in the four areas of biotechnology:

Some of the activities of the SMBB are aimed at demanding

food, pharmaceutical, agricultural, and industrial. World-

new and better financing mechanisms by promoting better

class education programs in these areas are key to Mexico’s

workforce development. To achieve this, it is essential that

development. “Several under and postgraduate academic

the government and related public institutions as well as

programs are forming the biotechnologists and bioengineers

agencies adapt their policies and operations to meet the

of the future, who require new strategies to be hired by

changing needs. Finally, according to Aguilar, it is necessary

companies, academic institutions, and research centers,”

to continue to strengthen networking, knowledge sharing,

Aguilar adds. To achieve this, he stresses the importance

exchange of technology, and most importantly business

of developing a government plan for Mexico to become

investment, for all actors to get involved in supporting the

an equal and efficient partner to Europe, Asia, USA, and

growth of this sector.


NEW NORM TO CLEAR PATHWAY FOR BIOPHARMACEUTICALS On December 11, 2014, Mexican Official Norm NOM-257-SSA1-2014 was published in the Official Journal of the Federation (DOF), setting out the requirements for the evaluation, registration, clinical trial authorization, and required specifications for biotechnology medicines. These medicines make up the most innovative drugs for cancer, rheumatoid arthritis, diabetes, and other chronic and degenerative diseases, and account for 35% of all new drug approvals. The complex manufacturing processes for biopharmaceuticals – comprising genetically engineered microorganisms and cells – make them expensive and challenging to replicate on a ‘generic’ level upon patent expiry. Nonetheless, with such high prices, alternatives are essential for public access and the growth of Mexico’s biocomparable market is seen as key. As Francisco Kuri, New Developments Manager of Landsteiner Scientific, warned at the Biopharma 2014 event in Mexico City, an unaffordable and inaccessible medicine is a medicine that essentially does not exist. In Mexico to date, the market entry of biocomparable products has already contributed to price reductions of up to 96% in the field. The approval of the Norm now goes some way to establishing an equal playing field for all biotechnology producers in the hope of allowing the industry to thrive. Article 222 Bis of the General Health Law provided the definition and legal basis for biopharmaceuticals for the first time in Mexico in 2009. This established that the sale of only innovative and biocomparable biopharmaceuticals would be allowed in Mexico, and all biopharmaceuticals needed to comply with strict tests to demonstrate quality, safety, and efficacy. In October 2011, further requirements for products’ quality, safety, and efficacy validation were specified by virtue of the Regulations for Health Supplies (RIS). Subsequently, Mexican Official Norm NOM-177-SSA1-2013 was published in September 2013, setting out the tests and methods for drug interchangeability, including guidelines and requirements for third parties and research centers performing biocomparability studies. A period of uncertainty amongst the biotechnology community followed, in which companies feared the withdrawal of biogenerics from the market. The implementation of NOM 257 now clarifies the position further and should therefore provide some relief. The norm sets out the role of COFEPRIS and its New Molecules Committee and Biotechnology Products Evaluation Subcommittee in determining the necessary tests for biocomparables on a case-by-case basis. The mandatory implementation of the quality assurance program, including process validations, product and process auditing, and preventative and corrective actions reporting is also established. Furthermore the norm dictates that authorization of clinical trials to use biotechnology drugs will follow the same process as any other pharmaceutical. Pharmacovigilance must be conducted according to NOM220-SSA1-2012 and biocomparability studies according to NOM-177-SSA1-2013. Reference drugs for biocomparability studies must be registered in Mexico and COFEPRIS will publish a list of authorized reference biopharmaceutical drugs online. Prior to the development of the regulatory framework for biosimilars in Mexico, local companies registered biocomparables under the general generic category. Now that the regulation is approved and implemented, companies must comply with new, stricter requirements in demonstrating their biocomparability in order to renew current registrations. Such measures should reduce the likelihood of disputes similar to that between Roche and Probiomed, which culminated in the withdrawal of Probiomed’s Rituximab biocomparable from the market. To address such scenarios, NOM-257-SSA1-2014 includes a transitory article allowing companies an extended timeframe to meet new requirements and present the necessary tests required by COFEPRIS. This will also create both demand and opportunities for research centers and local laboratories in Mexico to provide services for the complete range of biocomparability studies. Sandra Sanchez y Oldenhage, Director General of Probiomed, stresses the essentiality of biocomparables in meeting public health needs, with innovative biophamaceuticals representing a considerable strain on the public budget. Beyond even accessibility, on a broader level Sanchez believes that biocomparables will support further research and development by allowing greater reinvestment in future innovations. Mikel Arriola, head of COFEPRIS, has confirmed his commitment to establishing a complete, modern, and transparent rule system for both local and multinational manufacturers of biotechnology with the aim of placing Mexico at the forefront of the industry within Latin America. Former Comissioner of Sanitary Authorization of COFERPIS and industry expert, Augusto Bondani, believes that the new Norm is conducive to achieving a national policy for biotechnology. Looking ahead, Bondani emphasizes that further efforts by the government are essential and should include prioritization of new biopharmaceutical drug applications at COFEPRIS, the opening of the IMSS to clinical trials and biocomparability studies, increased investment of funds through CONACYT, and, following the precedent of Korea and India, provision of fiscal incentives for biotechnology companies.

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| VIEW FROM THE TOP

BRINGING CUTTING-EDGE GENOMIC APPLICATIONS TO MEXICO DR. GERARDO JIMÉNEZ SÁNCHEZ CEO of GBC Group Q: What has been your role in the sequencing of the

into economic wealth and our work included a broad variety

human genome in Mexico?

of applications, such as healthcare, food, environmental

A: I was responsible for producing the first medical

management, and oceans preservation, among others. After

analysis of the Human Genome Project (HGP), which was

I finished my term at INMEGEN, we established GBC Group,

published along with the first draft of the HGP in Nature

a biotechnology consulting group that develops solutions for

in 2001. The whole genomic sequence was completed

business challenges in different areas including healthcare

later in April 2003. This deepened my knowledge of the

and food science. Later, we established a second company,

impact genomics has on medicine, which is the first step to

Genómica Médica focused on making DNA technologies

developing key public health solutions. In 2001, following

available to local communities and utilizing genomic tools

discussions with Professor Guillermo Soberón, then

to produce innovative methods for DNA extraction. We

Executive President for the Mexican Health Foundation

had designed projects for our customers, but found that

(FUNSALUD), about the implications of the HGP in

many were difficult to carry out due to lack of knowledge,

Mexican healthcare, an alliance was established with the

infrastructure, and specific details that required technical

Ministry of Health, CONACYT, UNAM, and the private

skills or technology which is currently unavailable in Mexico.

sector through FUNSALUD, with the aim of evaluating the

That was a main driver leading to the foundation of Genómica

feasibility of developing a national strategy for genomic

Médica, which now implements projects for our customers

medicine in Mexico. The study defined key participants, the

through our genomics laboratory established in Mexico City.

appropriate legal structure, and the funding sources. The

Later in 2012 we established “Genómica y Bioeconomía” a

Secretary of Health, under the leadership of Julio Frenk,

nonprofit organization, whose strategic liaisons consist of

proposed the creation of the National Institute of Genomic

bringing together the government, scientists, and CEOs in

Medicine (INMEGEN) in 2002, and it was finally founded

order to push forward genomics innovation in Mexico.

as the 13th National Institute of Health in Mexico in 2004. We brought Mexican human resources from abroad and

Q: What does a greater understanding of genomics really

acquired all the necessary infrastructure and technology.

represent for the global economy in the years ahead, and what role can Mexico play?

Q: How has the sequencing progressed?

A: In 2009, the OECD published the report called Bioeconomy

A: One of the most important achievements of INMEGEN

2030 on the role that genomics will play in the global

so far has been sequencing the Mexican Genome Diversity

economy in the next decades. This report shows very clear

Project. We visited large cities and rural communities

trends that indicate genomics will be a major contributor

in Mexico to collect DNA samples. One of the biggest

to the economy by 2030. In November 2013, we held the

challenges was creating understanding in ethnic groups

International Forum on Genomic Innovation and Economic

about the value of their participation in the project, thus

Growth, which focused on how to translate genomic

we conducted community engagement processes in their

innovation into wealth and wellbeing. The Forum was

own language. The Mexican genome project was published

attended by the Secretary General of the OECD, José Angel

in the Proceedings of the National Academy of Sciences

Gurría, as well as experts around the world on areas such as

in 2009. A number of genomic medicine initiatives have

biotechnology and innovation. At the same time President

used this information to further conduct anthropologic

Obama announced that the Human Genome Project saw a

and medical lines of research in this area.

return of US$141 per dollar invested, meaning that the total return has been about US$1 trillion. As for Mexico, innovation

152

Q: What inspired your venture into the private sector with

generally takes longer than in more developed countries,

GBC Group?

mainly because of the lack of incentives and infrastructure,

A: In 2006, I was elected President of the OECD Working Party

with a heavy regulatory burden. As genomics innovation

in Biotechnology. This area is focused on translating science

translates into better medicines, prevention strategies and


quality of life, smart investments can have a huge impact.

Q: How accessible are these sorts of services to those

Canada champions in health, food, and environmental

covered by the public sector?

applications of biotechnology, while the US champions

A: This sort of service can translate science into major

in healthcare applications, and the UK is making forward-

public health benefits, although as of yet we have only

looking policies to develop genomic innovation responsibly.

launched these tests for the private sector. The cost of

I want to see Mexico championing in translating science for

service in Mexico is much lower than in the US, at just a

emerging economies.

fraction of the price. However, we must bear in mind the different healthcare systems, as in many cases this service

Q: What have been the Mexican Genome Diversity Project’s

is covered by health insurance companies in the US, and by

most important discoveries and how has Genómica

public systems in Europe. As well as financing, education is

Médica translated them into commercial applications?

needed so that people become aware of the technological

A: The aim of this project was to analyze the genetic

innovations for healthcare.

components of Mexican mestizo and other ethnic groups. We know that there are several genetic differences among

Q: What are the main barriers to the commercialization of

African, European, and Asian populations, so we wanted to

research in Mexico?

find genetic commonalities. The results showed that despite

A: Scientists often believe that research should not

the fact that Mexicans share 99.9% of their genetic sequences

be commercialized since many are not accustomed to

with the rest of the world, there are a number of genetic

thinking as entrepreneurs, and they do not see science as

variants that are more prevalent in the Mexican populations

a means for creating wealth. In contrast, in other countries,

and some variants are involved in the way an individual

it would be imprudent for governments to invest money in

would respond to a medical treatment. Thus by identifying

science without thinking about the return. Basic science

a collection of those variants present in the Mexican

is important, but so is financing sources and budget

population, we translated that knowledge into genetics tests

allocation for scientific innovation. Scientists in Mexico

to prevent adverse reactions to commonly used drugs. We

could be taught how to apply science to solve problems

have implemented DNA tests that can help clinicians avoid

with major economic impacts. Innovation is at the core

prescribing a drug that will damage an individual’s health,

of knowledge economy, and new developments can

calculate personalized doses based on that individual’s

take from five to 20 years to generate profits, as well as

genetic makeup, or provide recommendations for alternative

requiring significant levels of investment.

medications that will best treat a given patient. The number of genetic tests available is increasing and we are one of the

Q: To what extent are you working with the academic

first Mexican companies to offer those services to the public.

sector to tackle this problem? A: We became aware that universities wanted to translate

Q: What particular DNA tests have you developed based

knowledge into applications, but that there was no

on such findings?

place they could send their samples for DNA extraction

A: This project sheds some light on other diseases and

and analysis in Mexico. For this reason, we established

genetic variants as well, and we have developed six different

a laboratory to receive biological samples for DNA

molecular diagnostics for pharmacogenomics testing that

extraction, and there we carry out DNA amplification,

are the first genomic tests for public health in Mexico. These

sequencing, and final analysis. DNA is traditionally

tests reveal the optimal dose of a specific drug as well as

obtained from blood samples, but there are several

its maximum recommended dose for an individual. We

benefits to using saliva since it does not require syringes,

examined the 140 drugs for which the FDA has authorized

refrigeration, specialized personnel, or sophisticated

pharmacogenomics tests and then we selected those

infrastructure. We have become the exclusive distributor

medications of most relevance to our healthcare sector. For

of

instance, simvastatin is used all over the world for treating

extraction from saliva, designed to extract DNA and

high cholesterol. Some people have a risk for muscular

RNA from humans and other species. Furthermore, we

damage when they take simvastatin and the FDA defines the

are developing an innovative solution in which filter

risk as low, medium, or high. At Genómica Médica, we can

paper is used for collecting blood or saliva for DNA

read the genetic variants involved in metabolizing simvastatin

extraction. The sample can be sent at room temperature

in a patient’s saliva sample. Based on the results we can

to our laboratory where we can extract DNA from it, a

provide the recommended dose for the drug based on the

process that can potentially be used to bring genomics

genetic variant using international therapeutic guidelines.

to rural communities in Mexico. I believe that Mexico has

This represents a complete paradigm shift in medicine.

enormous potential for innovation and growth.

certain

Canadian-manufactured

kits

for

DNA

153


| EXPERT OPINION PIONEERING CONTRIBUTIONS TO GENOMICS AND

the Human Growth Hormone (HGH) - which also houses

PERSONALIZED

the genes for normal human growth hormone (hGH-N),

MEDICINE

By

Dr.

Hugo

Barrera

Saldaña, CEO Of Vitaxentrum

human growth hormone-variant (hGH-V) and human chorionic somatomammotropin (CSH) - was recognized

I. ORIGINS OF THE GENOMIC REVOLUTION

as the most direct predecessor and one of these key

The Nobel Prize winner Dr. Renato Dulbecco proposed

pieces The information gathered on this locus (~66,500

sequencing of the human genome in 1985 to strengthen

nucleoids; which we will refer to as chapter GH of HGP),

cancer research and many scientific leaders adhered to

will become a mine that we have to excavate to extract the

his idea. In 1988 the US government entrusted the Human

basic applied value of genes and other elements, allowing

Genome Project (HGP) to the Department of Energy

us to illustrate how genomic information can contribute

which collaborated with the National Health Institute and

discoveries that can later be transformed into biomedical

prestigious investigation centers in US, Europe, and Asia. In

and clinical innovations.

Latin America, my laboratory was named by the UNESCO headquarters as the center for regional development of

III. FROM GENERALIZED MEDICINE TO PERSONALIZED

the HGP and hosted no fewer than ten theoretical-practical

MEDICINE

courses. The HGP formally began in 1990 to reveal the

The HGP accelerated the discovery of the genetic causes

complete sequence of accumulated hereditary material

of many illnesses and, as a result of this knowledge, the

on our cells chromosomes. As a result, scientists aspired

development of new laboratory exams for diagnosis,

to learn how many genes constitute an entire genome,

classified in subtypes, evaluate the risk of hereditary

to bring greater understanding to the species’ evolution,

illnesses,

identifying genomic variations that differentiate people,

take and even predict the response they will have to

populations and ethnicities, as well as determining the

treatments. At these levels genomic medicine is referred

genetic roots of illnesses and the variations in response to

to as Precise or Personalized Medicine, which in relation

medicine from different patients.

to pharmochemicals and its search to explain variability,

diagnose

the

course

that

the

illness

will

is called Pharmacogenetics. When referring to medication In April 2003, on the fiftieth anniversary of publication on

such as the new biological bases (biomedicine) in which the

DNA structure by James Watson and Francis Crick, the

goal is to anticipate if there would be a response or not,

project was officially concluded with a statement from the

should a cell alteration be present or not as a result of a

White House informing the North American population

gene mutation, it is called precise or personalized medicine.

and the rest of the world that our genome consists of around 3 billion pairs of nucleotides (A, G, C and T) and

Pharmacogenetics and personalized medicine brought with

is made up of approximately 23,000 genes, of which the

them the new mantra of modern medicine “the right doses

regions that direct the synthesis of proteins (exons) barely

of the right medicine for the right patient at the right time,”

represent 2%.

revolutionizing the concept of the same pill for all patients with the same illness, and converting it into a different pill

Throughout the human population, the genome contains

for each illness according to the individual characteristics of

similarity of up to 99.9%. The remaining 0.1% that

that group of patients. As a result patients are connected

distinguishes individuals is made up of around three million

at a genomic level with the correct treatment, avoiding

Single Nucleotide Polymorphisms (SNP).

not only ineffectiveness, but also adverse effects that can even lead to fatal consequences. This validates the idea

II. PROVIDING EVIDENCE OF THE FEASIBILITY OF THE

suggested by Hippocrates almost 2,500 years ago, that “it

HGP

is far more important to know what person has the disease

The fact that the HGP had managed to gather funds by the

than what disease the person has.”

beginning of 1990 was made possible thanks to lobbying from Watson, among others, before the US Congress,

The causes of a drug being ineffective or toxic are varied.

in addition to numerous scientific and technological

Diverse studies have discovered that certain SNPs present

advances that were pivotal to considering the project

in genes of the proteins responsible for absorption,

feasible, despite its scale and considerable complexity for

transport, metabolism, and elimination of drugs (processes

that time.

jointly referred to as ADME) can be the reason for the level of success of a given drug. The branch of genetics that

154

Whilst maintaining proportion, our daring project to

studies these genes is called pharmacogenetics and is

manually sequence the chromosomal site or locus of

sometimes interchangeable with pharmacogenomics.


IV: PROOF OF ACCOMPANIMENT OF PERSONALIZED MEDICINE The concept of the existence of particular cellular conditions that are necessary for a medicine to work

8. In 1994, Everardo González defended his thesis on the topic of designing a new method via PCR for the DxM of hGH locus deletions.

is not new. For decades, and certainly well before our

9. In 1998 the FDA approved the monoclonal

HG concept was completely formed, it was well known

antibody (mAb) anti.EGFR Herceptin® for

that those children that lacked the gene responsible for

expressed breast tumors.

the hypothesis of normal growth hormone production

10. That same day the diagnostic HerceptTest

(hGH-N) did not respond to injections of the artificial

packet was approved as an accompanying test

version created with genetic engineering or reengineered HGH (HGHr), because their immune systems detected it

for said expression. 11. As a result of this group of patients, Herceptin®

as a foreign object and produced antibodies to eliminate

became

it from the body.

diagnostic package approved by the FDA.

the

first

personalized

product/

12. The FDA labelled, recommended or requested When my colleagues in paediatrics heard about our world

accompanying tests for a growing list of cancer

record involving the human genome they suggested a new

therapies, cardio-vascular illnesses, transplants,

challenge for me: to find a way to be able to distinguish

neurology, and psychiatry.

the infants a priori that responded and those that didn’t. This challenge motivated me to develop something that,

Currently, it is estimated that up to half of drugs in the

up to that point in time, had been the first diagnostic test

development process target cellular alterations that result

of accompaniment invented in the world, to the extent that

from genome mutations, which means that their approval

this case pre-empts the effectiveness of the treatment of

will be conditioned by the FDA to accompany therapeutic

slowed growth as a result of a hormone deficiency.

use with the molecular test that reveals the genomic condition which is indispensable for its efficacy and safety.

V. REWRITING HGP Just as described above, translating the discovery of the

VI. THE BUSINESS OF GENE DIAGNOSIS

complete sequence of the hGH locus into a method that

Routine genetic and genome diagnostics are not yet offered

would, for the first time ever, facilitate the distinction of

either in hospitals or laboratories. This is because it is a high-

infants with a hormone deficit and could benefit from the

risk business, since the market is only beginning to prepare

artificially engineered hormone, was the means for us to

to adopt this radical technological change. Moreover, the

become pioneers in two major revolutions in biology and

medical community is not yet sufficiently informed to

medicine: the HGP and personalized medicine, the history

understand its findings and reach, an indispensable element

of which is summarized in the box below.

to organize and incorporate its results into clinical practice. Furthermore, in some cases, not even laboratories that

1. In 1985, the Nobel Prize winner Dr. Renato

claim to be dedicated to Molecular Biology, possess all

Dulbecc, reflected that the best way to

the necessary information to offer validity and necessary

advance cancer research would be through

utilities, especially when many discoveries and genomic

human genome sequencing.

predictions have not yet begun to corroborate with clinics’

2. In 1989, Chen and colleagues sequenced

follow-up, which can sometimes take years of patient care.

the locus of the growth hormone, supplying crucial evidence to the feasibility of the human

Since this requirement of expertise is combined with

genome.

necessary sophisticated experimental infrastructure as well

3. In 1990, the HGP was debuted.

as considerable investment, in addition to highly skilled

4. The first draft of human genome sequencing

personnel and prepared executives to manage the business

was published in 2001. 5. The sequencing of our 23,000 genes was registered in 2003. 6. The GenBank became the reference for biology and medical investigation (genetic variation).

world, SMEs such as ours, dedicated to Molecular and Genomic Biology, are the most suited to sparking off this kind of promising business - more so if they join alliances with visionary investment groups in the health sector. There are many companies that, having begun as SMEs in the US

7. In the 1990s, the idea of designing individually

and having a solid base early on, are becoming huge success

tailored treatments according to each patient’s

stories. One can hope that in our country we will continue

genome was conceived, but rarely applied.

to be actors, not just spectators, in this genomic revolution.

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| VIEW FROM THE TOP

A NUCLEUS FOR R&D AND INNOVATION DR. HUGO A. BARRERA SALDAÑA Founder and CEO of Vitaxentrum

Q: How was Vitaxentrum created and how has it evolved

Q: Which of these areas do you think presents the biggest

over the years?

growth potential?

A: Vitaxentrum is the home of two companies, Innbiogem,

A: Mexico has huge scientific capacity, especially in

a consulting firm, and Vitagénesis, a biotech and genomics

agricultural and industrial biotechnology, but there are

start-up. After starting Vitagénesis we built Vitaxentrum

very few good human health genomics and modern

to both host and create a nucleus of R&D and innovation

biotechnology experts, despite the many opportunities

in order to translate discovery and invention capacities

in that field. The area of diagnostics is always evolving,

into solutions that benefit society. We spent two years in

whether due to new regulations or to the release of new

UANL’s incubator program before acquiring the necessary

products to combat cancer and other conditions. Recent

equipment through state funding and CONACYT. With

conferences I have attended revolved around such cutting-

Vitaxentrum, the outcome was quality scientific research

edge innovations as liquid biopsy, a new technique for

to render great technology, which in turn opened up

analyzing blood to detect cancer cells and their DNA.

interesting business opportunities. The next step was

Many new applications will continue to emerge as the

to expand the region’s biotech and genomics industrial

market moves forward.

ecosystem. To achieve this, we started with the worldclass biomedical research and graduate program we had

Q: With all of Vitagénesis’ results being published in

initiated in the mid 1980’s at UANL, and then we developed

scientific journals, does the company also file for patents?

technology services units. Subsequently, we helped to

A: We secured a couple of very important patents when I

create the university’s technology transfer center. We

was at university. The first was a new process to produce

then continued with the creation of a new university

recombinant human growth hormone, which was granted

undergraduate

biotechnology.

in the US, Europe, and Japan. We even licensed that

Finally, we proposed, designed, and raised funds for new

technology to a leading Mexican biotech company. A

entrepreneurship infrastructure in the form a bio-incubator

gene therapy patent was also granted, though it remains

at the State Technology Park in Monterrey.

unlicensed because Mexico is not fully ready to begin gene

program

on

genomic

therapy at the clinical level. A major obstacle in producing Q: What types of clients does the company attract in the

our clinical-grade gene therapy vectors has been the

sector?

absence of a production facility. However, while funding

A: The first are those who hire us to improve their

used to be difficult to secure in this field, the Mexican

bioprocesses,

molecular

government has now allocated more grants to high-tech

biology, genetic engineering, and genomics. The second

endeavors. However we remain far behind the US in terms

are big pharmaceutical companies and hospitals often

of regulatory oversight and development programs for the

needing DNA testing to help them better diagnose or

healthcare industry.

given

our

proficiency

in

predict a patient’s treatment outcome. The third are the clinics, hospitals, and physicians, which are always

Q: How can different players boost entrepreneurship in

seeking support in our specialist areas of molecular

Mexico’s healthcare sector?

diagnosis,

Furthermore,

A: True entrepreneurship, where people take real personal

we are constantly writing applications for grants and

risks in starting companies, is a very new concept in Mexico,

collaborating with leading international institutions

and young graduates still prefer to start companies in

so that Vitagénesis can acquire new technology and

traditional sectors. The healthcare industry has not been

remain at the forefront of global developments. Finally,

seen as a major target for entrepreneurs. To help with this,

we regularly publish our discoveries and inventions in

at Vitaxentrum, Innbiogem identifies important needs, and

prestigious scientific papers, and are seeking to gain

works with Vitagénesis to contribute high-tech solutions

international quality certifications

and move them forward within the market.

prognosis,

and

prediction.

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| VIEW FROM THE TOP

HIGH HOPES FOR NASCENT STEM CELL THERAPY INDUSTRY JESÚS ESPARRAGOZA FOX Managing Director of ReHealth Q: What have been the highlights of ReHealth Regenerative

physicians, and COFEPRIS. Stem cell therapy requires

Therapies’ activities since its creation?

physicians to do a proper evaluation and follow-up with

A: Stem cell therapy is still a nascent field in Mexico

patients. Furthermore, there is still a lot of misinformation

with great expectations for the next five years. ReHealth

about this field, many people think stem cells are

Regenerative

in

miraculous and can cure any condition. This leads them

partnership with DaVinci Biosciences, based in Costa

to pay up to US$80,000 to receive stem cells in hopes

Mesa California, with the aim of providing storage,

that their condition will be cured. Several of our patients

commercialization, and implantation of stem cells for

have done this abroad and we have had to explain to them

patients with cardiovascular diseases and sports injuries

that this was an unethical, unprofessional service. We then

in Mexico. We receive full technical and scientific support

explain to them that stem cells may possibly improve

from DaVinci Biosciences, which has recognized Mexico’s

their quality of life. We explain to them the properties of

potential and capabilities in the medical and scientific

stem cells that may help in their condition and they are

fields. Nevertheless, bigger investments are needed in this

ultimately very satisfied with the explanation and service

country. For instance, stem cells can be extracted from

we provide. Alongside this, we have someone dedicated

bone marrow, quantified, and visualized in our laboratory,

to visiting and training physicians to explain the scientific

but replicating them remains a challenge that requires

background and medical results of stem cells, since most

sophisticated technology. For the time being, we export

doctors are not familiar with them, which is a barrier to

bone marrow stem cells to The BioBox, an affiliate of

expand access to this treatment. Regarding the technical

DaVinci Biosciences for storage and cryopreservation in

and infrastructural aspects of stem cell therapy, Mexico

hopes that if needed at a later date patients can use these

has many brilliant scientists that are perfectly capable of

rather than having another procedure done. We are in the

doing research and developing competitive technologies.

works of replicating DaVinci’s technology in Mexico. This

However, more investment is necessary to acquire

system will allow us to work in the cardiovascular, lung,

specialized technology and infrastructure. For instance, we

orthopedics, traumatology, and diabetes areas, but we

would like to have a laboratory with DaVinci Biosciences

have plans to also cover autoimmune diseases. We plan

equipment, however, access to funding is harder and takes

on commencing a fully funded clinical study once all

longer in Mexico, which delays the development of new

appropriate regulatory approvals are in place. In addition,

services that cover specific needs in the market. We are

as part of the DaVinci Biosciences’ family of companies,

also looking for the same equipment and supplies being

DV Biologics sells and supplies different types of human

used in California but, despite everything being available

cells to biotechnology and pharma companies engaged in

in Mexico, these are all being manufactured abroad. As for

drug discovery and development.

clinical trials, conducting a formal study protocol is very

Therapies

(ReHealth)

was

created

costly and can easily reach in excess of US$500,000 in Q: What are the most important barriers to producing and

Mexico, with the insurance alone to cover the study costing

commercializing stem cells in Mexico?

US$30,000-40,000 and this is only for a small number

A: Stem cell research is fascinating and many research

of patients. Mexican scientists are thus prevented from

groups around the world are busy advancing knowledge

advancing promising lines of research. However, ReHealth

in this field. Nevertheless, their therapeutic application is

is taking small but solid steps in each of these aspects

rather new and limited to certain hospitals and clinics in

and continued effort will consolidate our position in the

developed countries. There are many diseases that could

healthcare industry.

be treated with stem cells, but the medical community

158

is very careful not to prescribe them without sufficient

Q: Many patients have their eye on countries like Mexico

medical

safety.

for cheaper medical treatments. Do you have any plans to

In addition, more education is needed for patients,

join the hospitals already profiting from medical tourism?

evidence

about

their

efficacy

and


A: Between 60-70% of our patients are from the US and

multiple sclerosis with very interesting results. We are now

Canada, who come to Guadalajara to receive our stem

commencing with five clinical studies on stem cells’ safety for

cell therapy. However, while patients come to this city for

cardiovascular and rheumatoid arthritis through a CRO that

particular treatments or physicians, medical tourism in

manages all these trials. In addition, we are very interested in

Guadalajara has not received a lot of attention yet. In order to

stem cells and their effect on aging. There is research that

strengthen our presence abroad, we attend major networking

suggests stem cells can prevent the shortening process of

and academic events, such as the Annual World Congress on

cells’ telomeres to a certain degree, slowing down aging.

Anti-Aging Medicine in Las Vegas, where we explain who we

Telomeres are the tails of chromosomes that become shorter

are and what we can do for patients. While many are unsure

with every cell division, determining the life span of the cells.

about coming to Mexico, we are making headway and to help

This research line received a Nobel Prize some years ago,

speed this process up we need to generate agreements with

but the only laboratory that is currently able to measure

clinics, laboratories, and hotels to offer complete medical

telomeres the correct way is based in Spain. This research

tourism services for our patients. Patients often tell us what

group in Spain is investigating the effects of diet, exercise,

kind of tests they need ahead of time so we can help them

and other lifestyle factors on the length of cells’ telomeres.

find the right diagnostic clinics and physicians in Guadalajara,

Other physicians are using stem cells for other issues such

which goes a long way toward helping them to better plan

as articulations, sports injuries, diabetes, and inflammatory

their stays. Finally, there is a significant American and

diseases. We are also very interested in generating important

Canadian community of retired people based near Chapala

data regarding their efficacy for chronic and degenerative

Lake in Jalisco, from where many people come to us looking

diseases, such as Alzheimer’s and Parkinson’s. Unfortunately,

for treatment for various ailments.

brain diseases are still very risky to deal with because the cells have to go inside the brain, and no sustained therapeutic

Q: You have already mentioned the ongoing research on

effect has been detected as of now. Stem cells are immune

stem cells therapy, but what is your contribution to this

regulators with anti-inflammatory abilities. They can create

field and are you conducting clinical trials in Mexico?

new blood vessels in a process called angiogenesis. As

A: In the beginning, we were interested in extracting stem

scientists, we need to be able to objectively measure all of

cells from bone marrow and inserting them into the heart.

the benefits; while remaining focused on the therapeutic

We then started using these for spinal cord injuries and

effect we are investigating to truly improve quality of life.

November 18 -19, 2015

Centro Banamex, Ciudad de México, DF

Mexico’s leading event for pharma, biotech and academia The global pharmaceutical landscape is changing and Mexico is perfectly placed to benefit. Treating chronic diseases in traditional markets like the US and Europe has become saturated and the focus has switched to emerging markets like Mexico and Latin America as a whole. Big pharma investors are becoming more and more attracted by Mexico’s favorable regulatory incentives such as the elimination of mandatory manufacturing requirements. The 3rd annual Biopharma Mexico conference celebrates this growth and ushers in further investment. It brings together local and international pharma, principal investigators and scientists from the country’s main universities, COFEPRIS and payers to discuss opportunities and challenges in the sector.

Mikel Arriola

Alexis Serlin

Edvard Philipson

Federal Commissioner COFEPRIS

Country President Novartis Mexico

Vice President, Latin America Ferring Pharmaceuticals

REGISTER TODAY Register today at www.terrapinn.com/mexicohealthreview or scan this QR pattern with the camera on your smartphone. 159


| VIEW FROM THE TOP

PRIORITIZING ACCESS TO GLOBAL INNOVATION ELVIN PENN Director General of Amgen Q: How supportive is Mexico as a location for Amgen’s

to come to market in 2017. Our initial three biosimilars

innovation efforts locally?

are all in pivotal studies. Two additional biosimilars are

A: Our biggest responsibility is to ensure that all the

clinically ready and four are in the process of development.

science and technology that Amgen develops for patients

We see biosimilars as a very good opportunity, not only

is brought to Mexico, and that patients have full access to

from the commercial standpoint but also for improving

new medicines. We have nine products available in Mexico,

patient access to medicines. In order to thrive in

seven of which are included in the National Formulary. Our

Mexico, biopharmaceuticals and biosimilars need a clear

areas of focus are oncology, nephrology, cardiovascular,

and strong regulatory framework. With this in mind,

bone

neuroscience.

COFEPRIS recently included biotechnology products

Unfortunately, new medicines can take up to four years

under the umbrella of Norm 257 and through AMIIF, we

to gain access into the National Formulary and to public

participated in the development of this new norm. Its

institutions’ formularies. However, over the last two years

effective implementation is crucial for developing the

approval times have been optimized with COFEPRIS.

industry and guaranteeing the efficacy and safety of all

Despite the long timeframes for inclusion, Amgen will

products that are available in the market. Mexico is a

continue to bring more innovative products to Mexico and

country full of opportunities for R&D. Amgen’s global

is a multinational leader in the biopharmaceutical sector

investment was US$4.1 billion last year, and in Mexico we

in the country. At the moment our pipeline is among the

have invested more than US$19 million in clinical trials

most remarkable in the industry in terms of innovation.

over eight years. We have 18 ongoing clinical trials on

diseases,

inflammation,

and

cardiovascular diseases, osteoporosis, and cancer in Q: How has the biotechnology sector grown in Mexico in

different centers such as the National Institute of Medical

the last years? What does this represent for Amgen and

Science and Nutrition Salvador Zubiran (INNSZ) and

for your ambitions as General Manager?

Hospital La Raza. One of them targets high cholesterol

A: The Mexican pharmaceutical market is worth US$15 billion

levels, which is evolocumab (AMG 145) and 300 Mexican

and is the second-largest in Latin America after Brazil, which

patients are participating in clinical trials for this drug.

represents a big opportunity for biotechnology. Additionally,

Others target specific gene variants or mutations and

pharmaceuticals represent one of the sectors with the most

can be classified as personalized medicine. For instance,

significant growth in the Mexican economy. According to a

we have a product for colorectal cancer for a specific

study conducted by FUNSALUD, the biotech sector grew

population that has a particular gene mutation.

44% between 2011 and 2012, and continues to outperform the rest of the pharmaceutical industry in terms of growth.

Q: What challenges need to be overcome for Mexico to

According to COFEPRIS, 35% of the products being approved

fulfill its potential in the biotechnology industry?

are biotech drugs. For companies like Amgen, this is an

A: Mexico must take significant steps toward improving

excellent outlook. Therefore, at a local level, one of our most

patient

important duties is innovation. As General Manager, part of

institutes are the authorized third parties that review study

my function is to challenge the status quo, and pushing

protocols, while IMSS has recently transformed its internal

forward innovative solutions and initiatives on a daily basis is

process to allow pharmaceutical clinical trials. As such,

essential for the different goals that we need to accomplish.

Mexico will be able to fulfill its potential as an R&D hub in

access

to

medicine.

Today,

national

health

the region. We are collaborating with the government and

160

Q: Do you agree that including biosimilars in the

associations to identify solutions to the different ailments

portfolios of innovative companies can lead to savings for

in the Mexican healthcare system. These improvements

reinvestment in R&D?

will help us achieve our most important goals, which are

A: I completely agree with this strategy. In fact, Amgen has

bringing innovative products and biosimilars to Mexico

nine biosimilars in development, with the first expected

and making them available for patients.


| SPOTLIGHT THIRD-PARTY

AUTHORZIED

CENTERS

FOR

Probiomed explains that there is no supplier in Mexico that

BIOCOMPARABILITY STUDIES

can do the full characterization of biocomparable products

Biotechnology represents a promising alternative over

therefore more investment is needed to support and

chemically synthesized drugs for chronic and degenerative

develop the necessary infrastructure for local companies

diseases,

biocomparables

to meet regulatory requirements and ensure quality

were developed. Before the regulatory framework for

standards. This could ultimately push forward the local

biocomparables was developed in Mexico, 65 products

industry and increase the number of patients who benefit

were

from high quality biocomparables at low costs.

but

registered

as

as

patents

expited,

traditional

generics

by

several

companies, at a when quality and safety requirements were more lenient. Norm 257, issued in December 2014, requires characterization studies that demonstrate the safety and efficacy of all biocomparables as well as their similarity to reference products. This has resulted in a backlog of

AUTHORIZED THIRD-PARTY UNITS FOR ANALYTICAL CHARACTERIZATION AND PRE-CLINICAL STUDIES IBT UNAM

biocomparables awaiting evaluation for compliance with the new regulations. Failing to meet the required standards will result in product withdrawal from the market. This also means that public healthcare institutions that have been using biocomparables prior to the new regulations, that transpire to not meet the new requirements, will need to replace these drugs with their innovative versions at considerably higher prices.

UNIPREC INMEGEN CIATEJ UDIBI UANL

The whole biotechnology industry is still developing worldwide but the global environment remains somewhat cautious about biocomparables. Approval timelines for regulatory processes are significant as Mexico competes

AUTHORIZED THIRD-PARTY UNITS FOR CLINICAL STUDIES

with countries all over the world and rapid approvals are extremely important for the success of a new medication. Fortunately, timelines in Mexico are better than in other Latin

CECYPE Accelerium

American countries, according to Jose Luis Viramontes, Remote Site Management and Monitoring Director of PPD Latin America, but the process for biocomparables is more complicated than that for small molecules, and therefore slower. COFEPRIS will evaluate biocomparable drugs on a case-by-case basis and will publish a set of requirements for a specific product. Therefore, some products may

Bioemagno IPharma Laboratorio ClĂ­nicos Puebla

Source: Mexico Health Review

need more studies than others and some companies will practically need to start from scratch if they want to stay in the game. To make these decisions, COFEPRIS has implemented a strategy that is comparable to that of any advanced country and formed a Biotechnology Products Evaluation Subcommittee, managed by experts on the subject and which passes its decision onto the Committee of New Molecules, which in turn confers with the COFEPRIS. Moreover, it authorized third-party units to offer analytical characterization and pre-clinical studies, as well as clinical studies for biocomparables. Although such third-party units have experts in the field, Sandra Sanchez y Oldenhage, Director General of

161


| LABORATORY SPOTLIGHTS NATIONAL

INSTITUTE

OF

GENOMIC

MEDICINE

tackle problems in several areas including health, energy,

(INMEGEN)

environment, and agriculture. It now has more than 100

Created in 2004 in response to a revolution in biological

researchers and is responsible for hundreds of publications.

sciences and in experimental biology at the time, INMEGEN

One of the main goals of the institute is to educate future

is a national and international leader in genomic research.

professionals and its Bachelor in Genomic Sciences is

As the eleventh National Institute of Health, the institute

currently producing its eighth generation of graduates.

was created as a result of the Promoter Consortium of

The institute also has an MSc and a PhD program on

Institute of Genomic Medicine, integrated by UNAM,

Biochemical Sciences and provides several workshops on

the Ministry of Health’s National Council of Science and

bioprocesses, biosecurity, and microscopy.

Technology, and the Mexican Foundation for Health. The institute aims to incorporate much of the biomedical

At this point the institute is divided into five departments,

research and molecular oriented research into the Mexican

consisting of Cell Engineering and Biocatalysis, Molecular

healthcare sector.

Biology of Plants, Genetics of Molecular Development and Physiology, Molecular Microbiology, and Molecular Medicine

At the time of INMEGEN’s creation the human genome

and Bioprocesses. As leaders in genomic research, IBT has

project was believed to generate many opportunities for

collaborated with national and international institutions

health and the institute aimed to bring those benefits to

in many different countries, including but not limited to,

Mexico. Over time it has created several projects with

the US, Germany, Belgium, France, Spain, Turkey, Brazil,

companies in the private sector and universities, including

Japan, and Australia. The institute is also working with

UNAM and the Broad Institute. INMEGEN has also led

such private sector organizations as Landsteiner Scientific,

many research lines, including within pharmacogenomics,

Laboratorios Liomont, and Innbiogen.

oncogenomics,

proteomics,

nutrigenomics,

and

the

genomic of infectious and chronic diseases, among others.

IPN’S UNIT OF DEVELOPMENT AND RESEARCH OF

The institute has also led the largest study on diabetes

BIOPROCESSES (UDIBI)

on the Latin heritage population and discovered a gene

Created in 2012 to perform preclinical studies for biologic

variant specific to the Latin American population that

and pharmaceutical products for the pharmaceutical

explains the propensity of Mexicans to develop diabetes.

industry, UDIBI is now undergoing a consolidation process to become a laboratory for preclinical, clinical, and

UNAM’S BIOTECHNOLOGY INSTITUTE (IBT)

biocomparability studies of biotechnological medications.

Located in Cuernavaca, Morelos, UNAM’s IBT was created

As part of the installations of the National School of

more than 30 years ago with the aim of developing research

Biological Sciences of IPN, UDIBI aims to expand on the

to generate knowledge on molecular biology, cell biology,

research goals of IPN and to link the results to other

biochemistry,

institutions.

microbiology

immunology,

biochemical

engineering, genomics, and bioinformatics, among many others. The institute’s goal is to use biotechnology to

UDIBI

has

four

immunology,

main

cellular

laboratories,

microbiology

specializing

and

cell

in

culture,

experimental models, and chromatography, and currently offers four different services. The first is the analysis of

pharmaceuticals

and

biopharmaceuticals

through

studies in vivo and in vitro. The second is the detection of pathogens in food through state-of-the-art equipment and highly qualified professionals. The third is analysis of water and the toxicity of pesticides. Finally, UDIBI offers its highly qualified professionals, services, and tools to support the development and evaluation of new pharmaceuticals. In order to promote R&D in biotechnology, UDIBI is allied with UNAM’s Unit of Preclinical Research (UNIPREC) and

the

Medicine

and

Diagnostics

Development

Network (RedFarmed). UDIBI now provides in vitro pharmacokinetics and pharmacodynamics studies for the development of biosimilars, biocomparability studies, quality control tests, and several tests for clinical trials.

162


| BIOTECHNOLOGY CLUSTER SPOTLIGHTS NUEVO LEON One of Mexico’s manufacturing hubs and engines of economic growth, Nuevo Leon is also a technology innovation center with a significant involvement in the biotechnology industry. The academic sector contributes to this position, with the Nuevo Leon Autonomous University (UANL) offering several graduate programs in biomedicine, molecular biology, and agrobiotechnology, among others. Similarly, the ITESM Biotechnological Center integrates its chemical engineering, agrobiotechnology, biology, and biomedicine programs with innovative business models. The Technological Research and Innovation Park (PIIT) was created through a partnership between the government, universities, and the private sector. Some of the fields developed in the park include nanotechnology, biotechnology, healthcare, and advanced materials. The state also hosts an important biotechnology cluster aimed at supporting the acquisition and application of scientific knowledge in the field, as well as transferring and commercializing technology in order to create products, processes, and services that address the market’s needs. The cluster brings together higher education institutions, government entities, and close to 35 private companies. JALISCO Jalisco enjoys a reputation as one of Mexico’s forerunners in clinical research, healthcare, and the manufacturing of pharmaceuticals and advanced technology. In addition, this state is home to prestigious educational institutions and research centers, such as the University of Guadalajara (UdeG) and the Centro Universitario de Ciencias Biológicas y Agropecuarias (CUCBA), focused on health, genetics, neurobiology, molecular and cellular biology, and agrobiotechnology, among others. The Guadalajara-based Western Biocluster (Bioclúster del Occidente) is an association tasked with increasing the competiveness of pharmaceutical and biomedical companies that operate in Jalisco, as well as promoting the development of new biotechnology firms. This cluster includes higher education institutions, such as UdeG, ITESO, and Guadalajara Autonomous University, as well as entities such as the Regional Chamber of the Transformation Industry, the Science and Technology State Council, and several pharmaceutical and veterinary science companies. The cluster’s goal is to promote the growth of life sciences in Jalisco while protecting and commercializing patents developed in the region. Additionally, the cluster has made technological and academic cooperation agreements with clusters in other cities across the world. Its lines of research are involved in the production of vaccines for veterinary use, studies on possible cures for cervical and uterine cancer, and research on the liposomes found in food, among others. MORELOS The state of Morelos has a significant talent pool specialized in areas related to biotechnology. Morelos accounts for the second largest number of memberships in the Mexican Biochemistry Society and the second largest number of registered life science researchers in the National Researchers System, as well as being home to several research centers focused on biology, genomics, and health. UNAM heads the Morelos life sciences cluster, as it has a Biotechnology Institute specialized in vegetable molecular biology, molecular medicine, and biotechnology, and a Genomic Sciences Center. Nonetheless, there are other outstanding research centers such as the National Public Health Institute, which carries out investigations on diseases like HIV, diabetes, tuberculosis, and cancer, among others, and the Center of Biotechnology Research, which belongs to the State of Morelos Autonomous University and focuses on biological control, natural products, and the environment. GUANAJUATO Guanajuato is well-acquainted with institutions doing research on biotechnology, and the National Laboratory of Genomics for Biodiversity ranks highly on the national list of such institutions. This is one of the most internationally important centers dedicated to sequencing and performing functional analysis of the genomes of plants, animals, and microorganisms with potential applications in agriculture, medicine, and even assorted industries. The center is part of the National Polytechnic Institute’s Center of Research and Advance Studies (CINVESTAV), a center of excellence in basic and applied research related to agricultural biotechnology. The support of the state government and CONACYT has enabled CINVESTAV to develop graduate programs in vegetable biotechnology and to have highly knowledgeable researchers in areas like biochemistry, biotechnology, and microbiology. The Technological Institute of Celaya is another important member of this cluster, as it offers specialized programs in chemistry, biochemical engineering, molecular biotechnology, and bioengineering, among others. A distinctive feature of this institution’s researchers is that they always seek commercial applications for their projects, as can be witnessed with its wide range of patents for the agriculture and food industries that have been acquired by national and international companies. Other relevant institutions in Guanajuato include the University of Guanajuato’s Institute of Experimental Biology and the National Institute of Forestry and Agriculture Research.

163


| VIEW FROM THE TOP

CULTIVATING ENTREPRENEURSHIP IN GENE THERAPY DR. GUSTAVO CABRERA CEO of Global Biotherapeutics Q: What opportunities and barriers did you identify when

of principle therapeutic experiments for type 1 diabetes

you founded Global Biotherapeutics?

and hemophilia A, with extremely encouraging results. We

A: When we established the company in 2009, we

are aiming at completing proof of principle therapeutic

identified several gaps in the field of gene therapy, such

and toxicological data sets on large species by late 2016.

as finding the right way to deliver genes to specific cells

Furthermore, we have begun to draw regulatory road

or organs. Today, it is still difficult to deliver an insulin

maps towards phase one clinical trials and we are aiming

gene to a diabetic patient without any risk, as is the case

at Investigational New Drug (IND) filings with the FDA by

when delivering clotting-factor genes to patients suffering

early 2017, as well as filing with the European Medicines

from hemophilia. These problems have existed in the field

Agency (EMA). Due to the length of the licensing process,

for the last 20 years, and my partners and I realized the

scientists in a research center, university, or national

technology we are generating is the ideal solution that also

institute usually request government funding, but we chose

represents a commercial opportunity. Our gene delivery

the alternative route of establishing a startup. Startup

platform will revolutionize the field of gene therapy and

companies in developed countries have three possible

may finally allow patients to realize the potential of gene

funding options: angel investors, venture capital firms and

therapy to treat genetic diseases and chronic illnesses.

national funding sources which invest in startups, or private

Developing a new idea and then pitching it to the global

investment from family and friends. Global Biotherapeutics

market can be challenging, especially in countries like

is currently traveling through the valley of death. We have

Mexico where a culture of entrepreneurship is in its

not sold our technology yet because our patents have just

infancy. We are interested in transferring this technology

been published, and we need to have a well-articulated

to big pharmaceutical companies. We have overcome

intellectual property strategy to attract big companies. We

many barriers, since opening an office with a laboratory

recently submitted our first paper on our technology to the

infrastructure, having the permits to import our reagents,

European Society of Gene and Cell Therapy (ESGCT), with

and

complex

another paper appearing in the journal Molecular Therapy.

processes in Mexico. CONACYT has provided considerable

We also presented the technology in Washington, and are

support through various funding programs, and has been

willing to license this technology to major companies, but

patient in understanding the potential of the technology

major pharmaceutical companies generally only begin to

that we are developing. Through identifying the fact that

show interest after IND filings are complete.

obtaining

corresponding

licenses

are

Mexico’s government had become interested in stimulating alternate means of wealth creation and economic growth,

Q: What diseases are you aiming to tackle?

with knowledge and technology at the core of this trend,

A: Since GBT has developed a platform technology through

we are seeking to shift the balance from Mexico’s main

which several pathological conditions could be treated,

economic drivers like oil, tourism, and mining, towards

several criteria are taken into consideration when selecting

innovation in the biomedical field. GBT’s biggest priority

GBTs therapeutic programs. We are currently focusing on

for 2015 is conducting safety and efficacy studies for type

developing three therapeutic programs to combat diabetes,

1 diabetes and hemophilia A on large animal species.

hemophilia and cancer respectively, a program specifically aimed at areas with unmet medical needs. We applied for

164

Q: How close are you from transferring or licensing this

a grant in order to develop a solution for diabetes type I,

gene therapy delivery platform?

and as the government has a vested interest in developing

A: So far, we have successfully proven that our gene delivery

solutions, the proposal was granted. We chose hemophilia

technology is safe and effective in rodent and porcine

because it is a pathology involving just one damaged gene

models using reporter genes, we have developed novel

that could be easily repaired using gene therapy. In terms

laparoscopic surgical devices for the future implementation

of cancer treatment, our technology is robust and extremely

of GBTs technology in humans and we have initiated proof

safe, and our laboratory results suggest it may well be


useful for solid tumors. For investment purposes, companies

therapeutic programs, in compliance with both FDA

require promising data, which we have presented for our

and EMA requirements, and with this feedback we will

gene therapy technology. Meanwhile, we are still generating

subsequently work in collaboration with COFEPRIS, with

data on biodistribution, toxicology, safety, and efficacy which

a view to implementing standard practices for phase one

are the most important elements to evaluate in gene therapy.

clinical trial authorization in Mexico. We have also held several promising meetings with the heads of the National

Q: How do you ensure your platform is safe?

Institute of Medical Sciences and Nutrition Salvador

A: While some current gene therapy techniques encounter

Zubiran (INCMNSZ) and the National Institute of Oncology

toxicology problems, such as altering hepatic biomarkers

(INCAN), discussing the potential for introducing phase

and other side-effects, our platform does not. Insulin to treat

one clinical trials in Mexico.

type 1 diabetes or factor VIII to treat type A hemophilia, for example, both consist of naturally-occurring endogenous

Q:

proteins encoded within human DNA structures, meaning

universities, research centers and other companies to

that the process of drug discovery dramatically changed

advance your technology?

with the arrival of biotechnology. We deeply understand

A: So far we have worked in collaboration with many

the molecules in terms of their structure, their physiology,

world-class prestigious scientific institutions in Mexico

their pharmacological and toxicological profiles, and their

to help us develop our technology, such as CINVESTAV’s

therapeutic dose windows. In the field of gene therapy,

Pharmacology Department, UNAM’s Instituto de Química,

the challenge has been developing processes to deliver

UNAM’s Instituto de Biotecnología and UAM Xochimilco, as

these DNA sequences that encode the therapeutic protein

well as organizations like the National Institute of Genomic

to a target organ in a manner that is safe, controllable,

Medicine, National Institute of Pediatrics, and the INCMNSZ.

and yields sufficient therapeutic protein to cure the

We view these interactions as historically fundamental in

condition. The fact that GBT’s technology meets all these

Mexico’s transition to an economy of knowledge and these

requirements displays that, far from creating risk, we can

affiliations earn us additional credibility within the industry.

greatly reduce the danger involved in hepatic-based gene

From these inter-institutional collaborations, not only do

therapy. We complement these processes with extensive

our institutions learn the complex process of biomedical

in vitro tests that provide information about how cells

pharmaceutical innovation, we also benefit financially from

and tissues react in the presence of this therapy, as well

CONACYT’s funds.

What

partnerships

have

you

established

with

as employing stringent risk management techniques, such as applying scientific rigor, quality control in terms of

Q: What problems have you experienced in presenting the

personnel and affiliates and incorporating any necessary

technology to major pharmaceutical companies?

development points.

A: Regenerative medicine is divided into two branches: gene therapy and stem cell therapy. We are actively seeking

Q: In what way are COFEPRIS regulations conducive to

partners within the pharmaceutical industry that might

launching gene therapy technologies within the Mexican

be interested in GBT’s hepatic vector delivery platform.

market?

Companies such as Sanofi, GSK, AstraZeneca, Novartis, Novo

A: Mexico is a relatively young country, which is developing

Nordisk, and Baxter have expressed interest in the emerging

rapidly, meaning that terms like innovation, scientific

biomedical field of regenerative medicine and have made

entrepreneurship, and research and development remain

substantial investments with other startup companies. We

relatively new concepts in our collective consciousness.

have also tried to collaborate with Mexican pharmaceutical

Our regulatory body COFEPRIS must make a concerted

companies, but efforts have been relatively unsuccessful

effort to maintain the global pace and must prioritize

since Mexican pharmaceutical companies are comfortable

the implementation of adequate guidelines for new

within the domestic market and do not view innovation as

technologies like gene therapy, since enforcing these

a driver for growth. Mexican pharmaceutical companies

rules and guidelines is at the core of acquiring global

overlook the concept of innovation as a central element of

credibility. Given our geographical proximity to the US,

corporate competitiveness and survival generally perceiving

Mexico has the potential to become a major strategic hub

R&D as a luxury rather than a vital investment. The innovation

of pharmaceutical development, and although COFEPRIS

process iis time consuming and expensive, yet the rewards

has made strides in terms of regulatory framework,

in global markets are hugely attractive and we want to be

there are still no regulatory guidelines for gene therapy

the pioneer that positions Mexico as a nation with the talent,

in the country. As a result, we contracted a European

the passion, the drive, the focus, the perseverance and the

firm to draft GBT’s regulatory protocols for our various

knowledge to innovate and compete on a global scale.

165


| VIEW FROM THE TOP

INCREASINGLY SOPHISTICATED THIRDPARTY MANUFACTURING ALEJANDRO CALDERÓN DÍAZ Director General at Grupo IFACO Q: As a reaction to the developing market, how has the

A: Since GBT has developed a platform technology through

company evolved since its creation?

which several pathological conditions could be treated,

A: Grupo IFACO was created as a third party manufacturer

several criteria are taken into consideration when selecting

for international companies, but during the 1970s we

GBTs therapeutic programs. We are currently focusing on

changed our business model to incorporate an increased

developing three therapeutic programs to combat diabetes,

focus on our own brands. The removal of the regulations

hemophilia, and cancer respectively, a program specifically

requiring international companies to have a manufacturing

aimed at areas with unmet medical needs. We applied for a

plant in Mexico saw a drop in the country’s production

grant in order to develop a solution for type I diabetes, and as

capacity as factories were relocated. Since then, the

the government has a vested interest in developing solutions,

Mexican generic market has increased in volume but

the proposal was granted. We chose hemophilia because it

reduced in terms of value, with products more accessible

is a pathology involving just one damaged gene that could

to the general population even as pharmacies’ profit

be easily repaired using gene therapy. In terms of cancer

margins are adversely affected. Pharmaceutical companies

treatment, our technology is robust and extremely safe,

are therefore renting underused spaces to manufacturing

and our laboratory results suggest it may well be useful for

companies. The arrival of international companies in Mexico

solid tumors. For investment purposes, companies require

has provoked seismic changes in the market and initiated a

promising data, which we have presented for our gene

return to third-party manufacturing practices, both for raw

therapy technology. Meanwhile, we are still generating data

materials and finished products. We have also expanded

on biodistribution, toxicology, safety, and efficacy, which are

into biotechnology and the complexity of these products

the most important elements to evaluate in gene therapy.

has seen us develop and implement highly sophisticated schemes in collaboration with several different actors. The

Q: What adjustments are you making to your generics line

resulting strategies are similar to joint ventures, with the

in response to increased competition?

common goal being the development and production of

A: From the outset, we have focused on the quality of our

biotechnological products.

products as a key perpetuator of growth. We are expanding our offices by 5,000m2 to increase our biotechnological

Q: In what ways are you collaborating to manufacture

capacity, as well as investing in panels and equipment

biotechnological products?

that have never been used previously in Mexico. Once

A: While we have been manufacturing human growth

our plant expansion is complete, we want to secure

hormone and insulin for several years, we are now

accreditation from the FDA and EMA for the production

beginning to integrate more complex molecules that

of biocomparables and generics. COFEPRIS does not

require specialized equipment and professionals. We are

currently have collaboration agreements with either agency

collaborating on this project with several companies from

but their approval will greatly simplify exports. We must

the US since these investments demand a level of skill and

be capable of guaranteeing that the products released to

investment that no one company is capable of providing.

market are of the highest quality, although our products are

The collaboration also fuses our two principal knowledge

already comparable to those products we currently use as

bases, with the ultimate goal of developing and exporting

references. Our product lines range from common drugs

these products, since our production capacity exceeds

with a cost of approximately MX$20 to highly sophisticated

the demand of the Mexican biopharmaceutical market.

products, and our drug development strategy involves the

Biotechnology is a medium-term investment, meaning

release of a generic equivalent as soon as a given patent

that it generally takes longer to see a return than similar

expires, meaning that COFEPRIS approval is our priority.

investments in chemical products.

Another goal is to make our products accessible to those without social security, since half of Mexico’s population

Q: What diseases are you aiming to tackle?

166

faces a restrictive budget and a lack of access to medication


and healthcare services, and as a solution we aim to lower

Q: What challenges has Grupo IFACO faced during its

prices for products aimed at that demographic. The key to

time in the manufacturing industry?

this is a new distribution channel called the “impulse market”

A: After the 1985 earthquake in Mexico City, the government

consisting of large wholesalers who sell to pharmacies, small

encouraged manufacturers to diversify in terms of locations,

hospitals, and clinics generally frequented by individuals

so we moved our three laboratories and their corresponding

with a low income.

offices to Guadalajara. Collaboration with the Biocluster in the region has been problematic, since many companies

Q: How have distribution channels evolved in the last few

are unaccustomed to cooperating. We have worked with

years to meet market requirements?

universities, but collaboration with private companies

A: Traditional channels have been impacted by the

is made difficult by a lack of government regulation.

introduction of international pharmaceuticals to the

Moreover, through Cryopharma we produce seven different

market. The pharmaceutical market has also changed

active

enormously since the introduction of generic medicines at

the manufacture of our own brands, but we have since

the end of the last century. This has given the industry a

begun to commercialize them to third parties. Several API

dynamism that it had been lacking for decades, and has

manufacturers left the country before pharmaceutical

forced existing market leaders to adopt more strategic

producers followed suit, meaning a lack of competition for

policies. The largest retailers used to be national companies

the domestic industry; a problem that has been exacerbated

such as Nadro and Casa Saba, but regional companies

by increased competition from India, China, and South Korea.

have encroached on the potential offered by the impulse

A further complication is that medications sold to the public

market by focusing on the pacific, southeastern, and

continue to drop in price. When the API is manufactured in

central regions of the country. These distributors are

Mexico, this product fulfills the “national content degree”

isolated and their territories do not overlap, and so their

required by government regulations, provided that the

business model is to create strong relationships with their

API represents 65% of the final price with the remainder

clients and intensify local presence.

constituting foreign products, manufacture, and distribution

pharmaceutical

ingredients

(APIs),

initially

for

costs. Fulfilling the national content degree allows a product Q: The Trans-Pacific Partnership (TPP) aims to lengthen

to participate in the government’s tenders, which account

patent protection - how does this agreement affect your

for 80-90% of the government’s purchase of medications,

business lines?

medical supplies, and devices. This requirement was obtained

A: Mexico has experimented with several different free

from acquisition laws influenced by free trade agreements

trade agreements, so we have learned to adapt quickly

with the US and the percentage has been slowly increasing

to change. NAFTA oversaw the development of a legal

from 50%. The problem is that the final price of a product has

framework for patents and industrial property but this

been lowering and this, alongside the high exchange rate, has

subsequently led to abuses, mainly from patent-owners

generated concern within the industry.

attempting to extend their protection period. The TPP also aims to implement other conditions, such as a specific

Q: What are your expansion plans and priorities for 2015?

waiting period for the clinical data of biopharmaceuticals.

A: We hope to have completed construction of our new

The TPP will be principally beneficial in countries where

biotechnology plant in Jalisco by the end of this year,

companies generate patents for global enforcement. On

increasing API production and incorporating new product

the other hand, these regulations will limit the amount

lines such as prefilled syringes. By this point, we will have

of medications that the government can acquire at low

an aggressive commercialization scheme in place to

prices through consolidated purchases, meaning that the

tackle the impulse market. Our attention is focused on

population is likely to face restrictions in access to certain

distributors to government departments which do not

medications. Mexico is in a precarious situation since our

operate through tenders. Next year we plan to restart

regulation for biotechnological drugs is rather new and

new promotion strategies targeting doctors and patients,

most innovative medicines are biopharmaceuticals, so

which we aim to accomplish with select products, since our

increasing the patent protection period will limit Mexico’s

short-term goal is to enter this niche market. Eventually,

market participation. A major issue is transparency and

production capacity will be high enough to justify exports.

due to the highly confidential nature of the majority

COFEPRIS’ reputation as a regulatory agency is solidifying,

of the discussions and proposals thus far, there is little

which will facilitate the acquisition of international

public knowledge of the exact wording of the proposed

certifications. We currently have strong partners for our

law. CANIFARMA, just like all agencies involved in these

current biotechnological lines, but are constantly looking

negotiations, had to sign a confidentiality agreement.

to extend our collaborations.

167


BRINGING IMMUNOTHERAPY RESEARCH TO THE INDUSTRY After 25 years in a comfortable position as a research

the quantification of sexual hormones, and later with

professor at the IPN’s National School of Biological

a methodology for measuring interferons, the proteins

Sciences, Juan Padierna decided to branch out alone

released in response to pathogens. This methodology

and pursue the establishment of his own clinical analysis

was much more complex than the previous, involving

laboratory with his brother, Luís Padierna Olivos, and son,

cell cultures, virology, biochemistry, cell biology, and

Alberto Padierna. The two brothers had studied the immune

biostatistics and was a stepping stone into broadening their

system, analyzing diseases such as AIDS, viral infections,

expertise even further. They began to take advantage of the

and cancer, so it was logical that the laboratory would take

vast network of researchers accumulated over the years at

advantage of this vast experience in immunotherapy.

IPN, allowing them to create innovative methodologies and

“Recently molecular biology has become more aknowledged by professionals; however, more efforts are needed to push forward applications such as genomic and personalized medicine” Dr. Juan Padierna, CEO of Laboratorios de Especialides (LEI)

With little funding success, was far from guaranteed, but

attract new investment in 15 different fields ranging from

fortunately for the Padierna family the project was swiftly

accounting to veterinary medicine.

padded out with patient referrals from their existing network of connections, supporting their niche project

LEI started using molecular biology to diagnose HIV in the

from the outset without depending on external funding.

1990s, to measure how patients responded to treatment.

Most of their ideas came from knowledge gathered through

Later, they moved towards diagnosis, but since regulatory

research which had yet to be applied in the industry. For

authorities require further tests to confirm a positive

example, when evaluating a patient whose immune system

diagnosis, molecular biology has progressed slowly in Mexico:

had been compromised by a disease such as AIDS, cancer,

professionals until recently lacked knowledge of molecular

or tuberculosis, it is more important to know the cellular

biology, and either did not know the basics or were surprised

immune response than the humoral immune response,

at the cost of performing these tests. Over the last two or

and to test this response they used intradermic stimuli.

three years, molecular biology has become more recognized

If there was no reaction, they analyzed the macrophage

by these professionals. Since the company’s main goal was

migration inhibitory factor, followed by a very simple

to increase knowledge in order to provide a wider range

measurement of the number of T lymphocytes and their

of services, they invested in creating a molecular biology

involvement in a positive or negative response. Such tests

laboratory in Mexico, following the specifications of the CDC.

are basic and have been performed since the beginning of

This laboratory is self-sustaining and is key to the company’s

the twentieth century, but they had not been integrated,

aim to foster a culture for molecular biology, which can

and incredibly no other laboratory in the world performed

implement genome therapies and personalized medicines.

these integrated tests. Padierna’s intention with such tests was, from the start, to make other laboratories dependent

With

on their work, to become leaders in the industry.

that knowledge is not enough anymore. They rely on

it’s

scientific

rooted

background,

LEI

knows

collaboration to offer a specialized service that is different

168

LEI’s initial work as a clinical analysis laboratory allowed

from organizations focused on innovation with technology

them to branch into other areas rapidly and by 1992 the

transfer units that require someone to generate an idea and

Padierna family started working with Serono, a national

someone to develop it for the market. LEI is able to adapt

pharmaceutical producer aiming to measure the potency

to very specific requirements and to the letter, performing

of a thymus extract acting as an immunopotentiator, borne

original research and collaborating with various universities.

on Juan Padierna’s international expertise in rosettes, the

To mention but a few, an education project with the Technical

required methodology for this procedure. This was the

University of Tecámac provides training and experience to

first step in their collaboration with the pharmaceutical

students, and a joint project with IPN expands their research

industry and the success encouraged Serono to seek their

into investigating Streptococcus pneumonia, the results of

expertise performing more difficult procedures involving

which will be used by pharmaceutical companies.


BIOTECHNOLOGY CONNECTIONS In 2007, after an in-depth analysis of Mexico’s healthcare

opportunities for all parties interested in the sector. To

needs and strengths, Bioconnect was created. While other

develop Mexico’s life sciences sector, every opportunity

companies focusing on the Mexican life sciences area were

ought to be explored.”

mostly concerned with linking academia to the government, Bioconnect aimed to implement a triple helix concept,

At this point, Bioconnect is strongly interested in

a successful model for university-industry-government

attracting investors. To this end, the company is working

relationships. The company focuses on a key event aimed

to align the interests of a range of key stakeholders,

at

business

including entrepreneurs, universities, angel investors,

opportunities within the Mexican life sciences industry, a

mentor networks, and venture capitalists. Bioconnect’s

sector strategic to the generation of business and investment

conferences, and innovative programs focus on relationship

opportunities. The event, which is currently in its seventh

building to provide new opportunities for universities and

edition, aims to foment strategic interactions to promote

researchers in Mexico. Bioconnect is currently collaborating

innovation and bring together the main players in the sector,

with CONACYT and supports students to promote their

academia, government, and industry. The event offers the

projects by giving them the necessary information relating

opportunity to connect with leaders in the sector, conduct

to commercialization in the country. Gravina says, “we

business meetings, attend conferences on the main events

are obliged to make entrepreneurs and science students

facing the healthcare industry, and propose new projects.

aware of possible funding routes. We also provide support

Bioconnect has tirelessly worked to link academic research in

throughout the process of obtaining those funds.”

identifying

and

capitalizing

on

Mexican

life sciences with market opportunities in the health sector. At this point the sector is facing important opportunities, as well

While the company is strong, there is a strong desire to

as challenges to close the gap between these three players.

expand. In 2015 Bioconnect aims to continue integrating

Enzo Gravina, Director General of Bioconnect, explains that,

the

“aggressive strategies will bring together all stakeholders

universities, and consultants into the existing structures of

in the life sciences industry.” In his opinion these strategies

the life sciences industry. As Gravina expalins “we plan to

are vital in order to raise the science and technology sector

link these potential projects across the industry, promote

to 1% of the national GDP. Gravina believes that “the sector

development in the field of technology throughout the

needs to generate more jobs and new scientific discoveries,

country. We will also continue to promote Bioconnect as

but also must invest in networking and technology-transfer

an excellent technological partner for all research centers.”

technology

developed

by

research

centers,

169



Many Mexicans are either diagnosed in the late stages of disease or not diagnosed at all, which

represents a serious threat to public health. Areas of particular concern include diabetes, cancer, and other chronic and degenerative diseases. Innovative measures should be taken to ensure timely diagnosis as a means of supporting prevention and providing promptly treatments. The diagnostics business is growing in Mexico, and laboratory chains are expanding and improving their quality standards. Additionally, new techniques and services are being developed and provided such as DNA tests for HPV, HCV, HIV, cancer, telemedicine, and biomarkers for personalized medicine. The Government is developing new norms for diagnostics, such as NOM-041-SSA2-2011, which sets the standard for prevention, diagnostics, treatment, control and vigilance of breast cancer. Greater convergence is needed amongst insurance companies, private hospitals, the pharmaceutical industry, and the public sector when it comes to access to diagnostics, especially for the low-class socioeconomic class.

The chapter will provide an analysis of the diagnostics field in Mexico, its principal actors, their actions for improving access to diagnostics, quality standards and innovative tests and the important link between diagnostics and prevention.

HIGHLIGHTS • Role of diagnostics in the prevention of disease • Diagnostic chains • Quality certifications of diagnostics laboratories • Innovative techniques for viral and complex diseases • Government actions for increasing access to diagnostics

DIAGNOSTICS

7



CHAPTER 7: DIAGNOSTICS 174

ANALYSIS: Diagnostics: The Front Line in Early Detection

176

VIEW FROM THE TOP: Carlos Hernández Álvarez, Siemens Healthcare Diagnostics

178

VIEW FROM THE TOP: Carlos Septien Michel, Grupo Diagnóstico PROA

179

ANALYSIS: Franchise Market Support Boosts Laboratory Chain Coverage

180

VIEW FROM THE TOP: Abelardo Perches, CTR Scientific

182

EXPERT OPINION: Aldo Zavalza Mendoza, IMS Health

183

INSIGHT: Julián González, Check-up Center

184

VIEW FROM THE TOP: Félix Valverde Espinoza, Quest Diagnostics

185

SPOTLIGHT: Laboratory Automation in Mexico

186

VIEW FROM THE TOP: Franck Admant, bioMérieux

187

ANALYSIS: Gene Sequencing Changing the Rules of Drug Prescription

188

SPOTLIGHT: Prenatal Diagnostics

189

ANALYSIS: Reduced Margins of Error for Mammograms

173


DIAGNOSTICS: THE FRONT LINE IN EARLY DETECTION With an ageing, increasingly urbanized population, the

There are significant opportunities for the diagnostics

country is facing an unprecendented challenge in the tackling

segment in Mexico. For instance, late HIV testing comprises

of obesity-related chronic illnesses, which are pushing the

50% of all new identified seropositive cases in Mexico. In

already stretched healthcare budget to breaking point. In

addition, 50% of breast cancer patients are diagnosed

addition, emerging infectious diseases such as influenza A

at stages three and four of the disease according to the

H1N1 and Chikungunya fever require modern techniques to

National Institute of Public Health (INSP), and 14,000

be identified and studied thoroughly. In the current medical

new cases of prostate cancer are diagnosed annually, of

environment, there is a greater need than ever to develop

which 8,000 are in advanced stages. A study aimed at

more sophisticated diagnostic methods and to make them

describing the prevalence of early diagnosis and treatment

available for people to be diagnosed in a timely manner.

of hypertension in Mexico found that 47.3% did not know

This is aimed at alleviating the strain on overburdened areas

they had this condition.

of the health system, such as primary clinics and hospitals, and shift focus onto preventative care and early detection.

Diagnostics companies such as Grupo Diagnóstico PROA, Quest Diagnostics, Laboratorios Dr. Moreira, Laboratorio

In 2012, the global market for diagnostics represented

Médico Polanco, Check-Up Center, and Analitek are

US$45.6 billion and is expected to grow by 7% annually

emerging as market leaders in preventative medicine

over the next five years according to Frost and Sullivan.

in Mexico. Much of the diagnostic technology such

At this point the US and Europe account for 60% of this

as tomography has been in use for decades, but only

market. In developing countries diagnostics growth is

recently has its value been capitalized upon, as health

led by the local government’s need to provide access to

professionals realize that long-term savings of early

quality healthcare, but it is being hampered by budget cuts

diagnostics outweigh the initial costs. Laboratory chains

and regulatory hurdles. Diagnostics is a rather large area

for diagnostics are growing steadily in Mexico and their

that comprises several different methods and strategies.

value proposition is based on easy access, certifications,

Carlos Hernández Alvarez, Regional Director of Siemens

and customer-oriented services. Economies of scale and

Diagnostics Hispanoamerica, explains that there are three

knowhow have also been key in their growth.

general methods for diagnostics: “the first method, which focuses on the physical test from a physician, is a technique that is rarely used nowadays. The other two methods are much more popular through imaging techniques or through clinical tests.” The latter is constantly being updated and new tests are under perpetual development to facilitate and speed up diagnosis. For some diseases a timely diagnostics may be the difference between life and death. One of the biggest costs for the health system in Mexico is obesity-related diabetes, with 6.4 million people suffering from this disease according to ENSANUT. On the surface, diagnostics may seem problematic due to the costs associated with research and equipment, but a study published by the NIH found that pre-emptive eye tests to diagnose chronic diseases, such as diabetes, meant a decrease in overall health costs for the patient, less absenteeism and a reduced likelihood of employment being terminated. Moreover, a study carried out by the Epidemiology and Health Services Research Unit of IMSS in 2010 found that for each US$1 invested in prevention

174

through the pre-diabetes and hypertension program

Developments in the in vitro diagnostics segment –

PREVENIMSS, between US$84 and US$323 would be

molecular diagnostics for infectious diseases, chronic

saved over a twenty year period. The study concluded that

diseases, oncology, and genetic testing – has made

there was also still room for government investment in

it possible to detect diseases in a more accurate and

prevention and diagnostics.

effective way. Félix Valverde Espinoza, Regional Director


of Quest Diagnostics Mexico, states that “a growing

Among the first applications of personalized medicine

worldwide trend is the rise in molecular and DNA-based

investigations is trastuzumab, a monoclonal antibody

tests.� These can comprise clinical tests for several

used to treat a specific form of breast cancer in which the

viruses and bacteria and are of utmost importance to

HER2 protein is over-expressed. This type of breast cancer

the population. For instance, in 2009 the Institute of

represents 30% of all cancers of this type and generally

Diagnostic and Epidemiological Reference (InDRE), the

does not respond to standard therapy. Other such

Mexican counterpart of the Center for Disease Control

examples include Zykadia, a drug that has been approved

(CDC), required rapid implementation of protocols for

recently in Mexico, developed to treat non-small cell lung

the detection of AH1N1, popularly known as swine flu to

cancer (NSCLC) caused by a defect of the anaplastic

measure and control the outbreak in Mexico. Other new

lymphoma kinase positive gene (ALK+). While NSCLC

developments are tests for the detection of HIV and

represents about 85% of lung cancers, only approximately

the Human Papillomavirus (HPV) with the objective of

5% of patients’ tumors are ALK+. Personalized medicine

identifying several strains. For example, the FDA approved

can also be used in other areas, such as cardiovascular

a new assay for the differentiation of HIV-1 and HIV-2

diseases. The main method to prevent rejection of a heart

antibodies, and HIV-1 p24 antigen in July 2015. HIV-1 is the

transplant was an endomyocardial biopsy, an invasive

most common strain of HIV worldwide and HIV-2 is most

procedure that cannot be used on all patients. Now,

commonly found in West Africa, but cases of HIV-2 have

genetic tests performed on a blood sample are a non-

been identified in other countries. Differentiating between

invasive alternative to manage the care of post-transplant

both strains is important as, while both diseases show the

patients.

same symptoms, they progress at different rates and thus require different treatment schemes. This test, the BioRad

Mexico is moving forward in the acquisition of new

BioPlex 2200 HIV AgAb assay, can be applied to children

technologies for diagnosis. Although initially costly,

over two years of age, adults, and pregnant women. It can

advanced diagnostic methods such as genomic sequencing

also be used to screen organ donors. As for HPV tests, the

and preemptive tomography testing can reduce the long

cobas HPV Test which simultaneously detects 14 different

term financial demands on the health service. Moreover, the

high-risk HPV types provides specific information on HPV-

negative implications associated with manual diagnostics

16 and HPV-18. This test amplifies DNA using Polymerase

could be avoided and human error could be even further

Chain Reaction (PCR) and nucleic acid hybridization to

minimized,

identify high risk types at infection levels. It is meant to be

diagnostic techniques such as differential diagnosis and

used as a primary screening tool for cervical cancer and, if

pattern recognition. With an emphasis on diagnostic R&D,

results are positive, it should be followed by a colposcopy.

the medical industry could be revolutionized to the point

along

with

time

consuming

traditional

of longer life-expectancy, shorter waiting times, and an The completion of the Human Genome Project in 2003 has

optimization of services at a lower cost within both the

been a catalyst for an overhaul of the diagnostics industry,

public and private sectors.

heralding the introduction of a new, more accurate form of diagnostics based on genomic sequencing. The global genomic mapping project streamlined the diagnostic processes, facilitating a more comprehensive understanding of diseases, allowing physicians to prescribe appropriate treatments and more accurately predict potential side effects, as well as permitting the scientific community to identify mutations linked to fatal diseases such as cancer. In addition, the project led to the Mexican Genome Diversity Project, which was completed in 2009 and produced findings that revealed inherent differences in Mexican Mestizo DNA that make the population more susceptible to certain chronic diseases. This also resulted in significant implications for personalized treatment, recognizing that genetic make-up not only differs from population to population, but also on an individual level, and the smallest unique mutations can mean that a viable treatment option for one person is ineffective or even detrimental to another. The development of genomic mapping on a wider scale will not only encourage increased access to preventative medicine, but also a more targeted and accurate means of diagnosis, minimizing the possibility of complications during treatment.

175


| VIEW FROM THE TOP

STRIVING TO EXPAND AUTOMATION AND INNOVATION CARLOS HERNĂ NDEZ ALVĂ REZ Hispanic America Regional Director, Diagnostics Division of Siemens Healthcare Diagnostics Q: How long has Siemens Diagnostics operated in Mexico

future. Another challenges lies in providing information

and how important is this country to your global strategy?

to the Mexican medical community, which is often

A: Siemens Diagnostics is the combination of several

unaware of the latest developments in diagnostic testing.

companies that merged 80 years ago, including Bayer

For example, Vitamin D tests are utilized worldwide,

Diagnostics, Dade Behring, and DPC. These companies

especially north of the Equator where citizens get low

were all reference points for diagnostics and were present

sun exposure. While this test is extremely useful for

in Mexico for many years. Thus, the merger meant that

Nordic countries, it also provides a lot of information for

Siemens Diagnostics immediately had a strong diagnostics

countries like Mexico. This test has become widespread

division with an important presence in Mexico. Our priorities

in South America over the last four years but it has been

are to expand automation and lean laboratory principles in

largely ignored in Mexico. It can help to predict cardiac

the Mexican market, and to introduce innovative tests that

and renal diseases but doctors have not adopted it. We

are not used in Mexico, such as tumor markers and vitamin

need to educate the market as to the benefits of these

D tests. We also want to make clients comfortable with our

tests but this has proven to be extremely complicated so

products and services and demonstrate that the company

far. Our sales are not very different from those of other

is in Mexico for the long run. Siemens Diagnostics has a

companies. The government accounts for 70-75% and the

long term plan for Mexico and the rest of the world. It is

rest is taken up by the private sector. While the private

investing heavily in our country to reach the position it has

sector is growing in Mexico, our government is constantly

in other markets like the US.

challenged by the increased demand from an aging population and growth of chronic diseases.

Q: What are the main opportunities for your products in

176

Mexico?

Q: What percentage of the healthcare budget is allocated

A: In vitro diagnostics and laboratory automation are

to diagnostic equipment?

highly important fields that are currently underutilized in

A: This is a difficult number to determine. There is a

Mexico. The reason is that both the public and private

rule of thumb worldwide that states that roughly 4%

healthcare sectors face severe constraints, whether due

of healthcare budgets are spent on the operation of

to swingeing budget cuts or investor concerns. These

laboratories, where around 70% of clinical decisions are

pressures are not unique to Mexico; other countries

made. In Mexico, this calculation is not straightforward as

are also facing an aging population, a prolonged rise in

the healthcare system depends on a variety of systems

chronic diseases, and budget cuts from their respective

and institutions. While hospitals have clear budgets

governments. However, while citizens in other countries

for medical devices, these are not properly defined.

are demanding more resources from their government,

Approximately US$474 million is spent on IVDs but this is

Mexico must respond to budget cuts either by reducing

tallied up as part of expenditure on medical devices. Thus,

costs or reducing investments in less profitable activities.

authorities have to choose to spend on medical devices,

While automation is being used to liberate resources

medical products, or even treatments themselves. This has

and increase efficiency in the likes of Argentina and

led to a situation where institutions prefer to spend their

Chile, this trend is very contained in Mexico. The Mexican

budgets on tried and tested products. Another problem

government is also trying to implement a strategy that

is that all information on treatments and expenditure is

focuses on prevention, mainly for obesity and diabetes,

decentralized. There are reams of laboratory information

but could also consider the potential that laboratory

spread across many laboratories but no one seems to

testing has for this same purpose. IVD tests can provide

be using them for research purposes. We obtain most

early diagnostics that allow health professionals to make

of our information from surveys carried out by market

timely decisions in the management of chronic diseases

consultants as there is little access to public records for

and prevent greater expenses to the health system in the

such information.


Q: How can this situation be fixed so that laboratories can

A: Opinions about such innovation are mixed. Most of

share data and what would be the impact of implementing

our customers demand IT solutions as they are faster

a shared database?

and easier than informing patients manually. It is now

A: It is this rather frustrating to know this information

essential for most companies to have an information

exists but is not being used in the right way. For example,

system that will generate reports and store data about

patients tested for tumor markers, hormones, glucose,

the patient’s medical history. However, no single analyzer

or cholesterol leave records at their hospitals but that

can perform all tests so all laboratories must have a

information is kept on stand-alone systems. This means

range of different equipment to fulfill all their needs.

a holistic, multi-centric analysis of this information

We call these standalone systems. With standalone

cannot be implemented; it must be carried out through

systems, laboratory technicians often need to move

smaller analyses at every single center. There are ethical

back and forth in the lab to perform all necessary tests,

considerations as patients have a right to privacy but

or to divide the sample into smaller ones that can be re-

we can obtain a lot of significant information without

expedited wherever necessary.

violating their privacy. This data will allow us to determine many trends in the health of the Mexican population.

Automation can connect all standalone instruments into

While many hospitals publish information of this kind, a

an intelligent unit that performs all the necessary tests

complete database of all this data should be gathered

without human intervention. This will allow laboratories to

from all hospitals to determine the right trends. Without

relocate people to optimize their time instead of forcing

these networks, research cannot blossom as researchers

them to repeat tasks. Automation will also reduce the need

are isolated. When this information is consolidated,

for manual sample manipulation, thereby reducing the

I am sure researchers will find data that will allow

risks of contamination, human error, and hazards to health

them to tackle many of Mexico’s health problems in a

care practitioners. To date, few Mexican laboratories have

comprehensive way.

incorporated this automation equipment. While such new pieces of equipment entail high initial costs, worldwide

Q: Siemens Diagnostics has a very broad range of

experience is that laboratories realize permanent cost

products. What are your major divisions?

reductions and productivity increases in the long-term.

A: We have several major divisions. One of them

The total cost of ownership, accounting for time spent,

is

encompasses

the training staff undergo, and the number of samples

hormones, tumor markers, infectious diseases, allergies,

immunochemistry,

which

usually

performed, among other factors, should be properly

and clinical chemistry. Another is automation, in which

considered when making a holistic analysis of the

we are putting a lot of effort as we have the technology

implementation of these technologies.

and knowhow to rapidly develop it. We have an additional division covering hemostasis, hematology, and specialty

Q: How much do you rely on distributors and how do you

tests. Within this division, we have instruments to

choose them?

manage coagulation and hematology, including blood

A: A large segment of our market is handled by

cell counts and special tests such as therapeutic drug

integrators,

monitoring and the measuring of plasmatic proteins. We

specialize in providing turnkey solutions to laboratories.

also have a specialized division named “point of care”

While we have a large portfolio, there is no company

which targets small clinics, outpatient and specialty

anywhere that can fully cover all the needs of all

centers. This division has a very unique mix of products

laboratories. Integrators take care of consolidating the

since these isolated centers need smaller instruments

needs of the market and providing complete solutions.

and a lot of connectivity to send the information they

They also provide technical and logistic services to

collect to larger systems. The final area is our molecular

remote areas that we are unable to access, and make

biology division, which is producing innovative and

investments that governmental institutions may be

unique biotechnology products. For example, we have

unwilling to make. We also have distributors that

put forth specialized molecular biology tests allow that

make our products available into different segments

detect HIV/AIDS with higher certainty than other types

and geographies across the country. We are investing

of tests.

heavily in properly training our distributors to ensure

highly

sophisticated

companies

that

that they are qualified to represent our products. In Q: How open are your customers to adopting new trends

some way, they represent us even better than we would

in informatics and digital communications and what is the

represent ourselves since they have the advantages of

role of automation?

a local presence and knowledge.

177


| VIEW FROM THE TOP

LEADING DIAGNOSTICS CHAIN EYES EXPANSION CARLOS SEPTIEN MICHEL General Corporative Director of Grupo Diagnóstico PROA

Q: How would you describe Grupo Diagnóstico PROA’s

will gradually increase our efficiency, and as the general

position in Mexico? What are your plans as its new

population begins to be more aware of preventive measures

director?

to safeguard health we will be able to lower costs by making

A: As clinical analysis and imaging laboratories, we are market

our systems more efficient. Personal economics will also play

leaders. We have 200 branches in seven states in Mexico

a part in our growth. Our challenge within the sector is to

which makes us leaders in terms of coverage and we plan

develop methods for providing necessary tests at affordable

to continue to broaden into other regions. This expansion is

prices. Other laboratory chains are entering the market

part of our organic growth and will be performed through a

and we welcome competition since we believe that clients

complete analysis of the area and optimization of logistics

provide indirect feedback about the quality of services when

for sample handling and transportation and will require

choosing a provider. The challenge is to implement the

modification of our business practices to adapt. We are also

necessary internal infrastructure to be able to satisfy client

anticipating inorganic growth, through acquisitions and

needs, especially since customers are becoming increasingly

alliances with laboratories in the region and we are seeking

demanding and aware of consumer rights.

access to large populations that we can service through our current structure. At this point our expansion plans

Q: Is Grupo Diagnóstico PROA working with the public or

are limited to Mexico, with a view to growing at a rate of

the private sector?

20 branches per year. As Director, I am currently focusing

A: We are working with both. In the case of the private sector

on optimizing internal controls and processes allow us to

we are implementing several strategies, such as provision

become more efficient and reduce our operation prices.

of services to insurance policies for major and minor health

This will help us to handle our planned expansion and to

expenses. By increasing these collaborations, insurance

provide integral services for our patients and physicians, as

providers are able to offer these products to their clients and

well as working within the medical community to provide

optimize the cost-benefit ratio of their policies. Furthermore,

better services and foster collaborative growth. We also

the public health sector is becoming increasingly saturated

want to provide added value in the form of genomic tests,

so it is becoming increasingly necessary to provide

more advanced systems, and more specialized studies,

competitive services to care for these patients. Grupo

while maintaining our position at the forefront of the sector.

Diagnóstico PROA is also collaborating with the public health sector, which has plans to subrogate some services

Q: How would you describe the Mexican market for

such as hemodialysis, diabetes treatments, and laboratory

diagnosis?

management. As the government has limited services and

A: We perceive that Mexico has a lot of potential for growth

the population’s healthcare needs keep increasing, it is

in the diagnostic sector, mainly in preventive diagnosis. At

becoming more necessary to outsource to third parties from

this point the country needs to improve its infrastructure

the private sector that can match these needs. We aim to

and provision of raw materials for molecular and genetic

generate mutually beneficial collaboration strategies with

diagnosis in order to be better equipped and to nationalize

the government and as the population expands, so will the

testing. We as service providers have an opportunity

need for these services.

to perform tests targeted at diseases that are currently

178

growing in the population. Laboratorio Medico del CHOPO

Q: Do you believe there is a growing interest on prevention

provides these tests at affordable prices which is beneficial

on the general population?

for the health sector as a whole as it lowers the general

A: Yes, I believe there is a growing awareness on preventive

costs of medicine and creates greater accessibility. We are

care and individuals are becoming increasingly aware of

complementing this by providing access to state of the

the implications of preemptive healthcare. The government

art equipment through escalation of costs which allows us

is also implementing prevention campaigns such as

to offer more competitive prices. A larger volume of tests

“Chécate, Mídete, Muévete” and Grupo Diagnóstico PROA


is allocating more funding to advertising in anticipation of

institutes of health on several tests to analyze the human

growing demand. Our goal is not to create alarm but to

genome. At this point, the most common DNA tests are

generate awareness of the many types of tests available

paternity tests, which have been used for many years. We are

to the public, including genetic tests that will allow the

also collaborating with universities and we have a scholarship

mapping and prediction of potential susceptibility to

program as we try to maintain relationships with future

certain diseases. We already offer genetic tests and, while

medical professionals. We are currently collaborating with

these are still relatively few in number, we are planning

Universidad La Salle, Universidad Autónoma Metropolitana

to promote this area. These tests are expensive and by

(UAM), the National Council for Professional Technical

performing them on a large scale we hope to lower prices.

Education (CONALEP), the National Evaluation Center for Higher Education (CENEVAL), and the National College of

Q: What areas of diagnostics are you planning to expand?

Colposcopy Education and Research.

A: We plan to expand our imaging services to provide greater value to both our patients and the medical community and we

Q: Does Grupo Diagnóstico PROA have any certifications?

are actively incorporating telemedicine into our practices to

How important are they for the sector?

optimize our timescales and coverage. Some of our equipment

A: Certifications are extremely important for us as

already incorporates telemedicine software and automatically

they provide the certainty that we are implementing

sends data to physicians in real time upon completion of tests.

international standards for our clients. We cannot overstate

We are also increasingly using the internet to electronically

their importance in terms of patient safety and security,

mail test results to doctors and patients and we have a

especially with the growing public awareness of quality

cellphone app which allows results to be downloaded onto

standards within the medical industry. Our advantage is

a smartphone. These services will greatly benefit rural areas

our capacity to perform a large number of tests with high

by utilizing large networks. Another growing market trend is

quality and thus have lower unit operation costs, whereas

the automation of devices, which we are already incorporating

smaller laboratories may have trouble obtaining these

into our laboratories. We are currently working with several

certifications as these will raise operational costs.

FRANCHISE MARKET SUPPORT BOOSTS LABORATORY CHAIN COVERAGE In an effort to generate more jobs in Mexico, in 2007, the

There are many benefits to franchising a store instead of

former Governor of the State of Mexico, Enrique Peña

owning one. Firstly, franchises are an extremely effective

Nieto announced the launch of a new project aimed to

way to establish brand loyalty and trust from the consumer.

support franchises. Although there was no shortage of

Additionally, while higher profits tend to be generated by

clinical laboratories in Mexico, they typically operated on

owning a business outright, the risk level can reach 80%

a small scale and were extremely fragmented. Now, with

within the first five years. By entering into a franchise, this

an increased focus on franchising, some companies such

rate will not exceed 5% in the first five years, according to

as Laboratorio Médico del Chopo and Laboratorio Médico

consultancy firm, Gallástegui Armella Franquicias.

Polanco have been able to increase their market share within the industry, with the latter even being named one

Profitability of franchises, however, is highly dependent

of the top 25 franchises in Mexico among companies such

on the size of the investment, the business model and the

as Subway and Häagen-Dazs.

financial fundamentals. A constant review of business models and concepts is essential in order to maintain profitability of

The laboratories have seen an annual growth of 30%, due to

franchises, according to Juan Manuel Gallástegui, director

increased awareness among the Mexican population. This is

of consultancy Gallástegui & Armella. Careful analysis is

reflected in the fact that Laboratorio Médico Polanco owned

required in order to reduce overheads and investment,

ten units and 20 franchises in 2007, compared with the 49

while at the same time maintaining standards of quality

branches it currently owns. According to INEGI data, the

and service, therefore generating a higher rate of return.

average monthly earnings of the company are US$845,000,

The aim of franchising, says Enrique Alcázar of Alcázar &

80% of which comes from franchises and only 20% from

Aranday, is to reduce costs for the central company, while

owned stores.

simultaneously increasing presence and market positioning.

179


| VIEW FROM THE TOP

MOLECULAR BIOLOGY DIAGNOSTICS ON THE RISE ABELARDO PERCHES CEO of CTR Scientific

Q: What are the main changes you have seen in the

industry. In academia our main customer base is within

market for diagnostics equipment while working for CTR

biomedical research and in the industry we are focusing

Scientific and how has your business strategy helped you

on industrial and quality control to support the monitoring,

to remain competitive?

prevention, and correction of environmental problems

A: I have worked for CTR for more than 35 years, and

before they occur. In the healthcare area we sell to both

during that time I have witnessed many changes in the

the public and the private sector, since it is not viable for

industry. Similarly to the communications industry, the

us to sell exclusively to one area. IMSS and ISSSTE are the

medical technology industry has undergone significant

main players in the public sector and IMSS is the largest

transformation in terms of how equipment operates, the

buyer in the country, with more purchasing power than

methodology used by doctors to request diagnostics,

any other institution in Latin America. IMSS is a strong

and the way patients provide information. We have seen

negotiator and is able to acquire products at very low

enormous growth in all areas of the medical devices market

prices, in part due to consolidated purchasing. The private

over the last five or six years. Today we have a diverse client

sector in Mexico is also growing at an accelerated rate,

base, including schools, hospitals, clinics, and research

which is helping to reduce the burden carried by IMSS.

centers, from small technical schools to the National

CTR Scientific owns investments in the private sector in

Institute of Genomic Medicine in Mexico City. CTR Scientific

every major city in Mexico but, in comparison to the public

has operated for 45 years and a key factor in our strategy

sector, the private sector is still comparatively small.

to continue being competitive in the market is remaining aware of the current global market fluctuations. Twenty

Q: How rapidly is Mexico evolving from a technology

years ago any new technology took from eight to ten years

perspective?

to be introduced to the local market, whereas the current

A:

timeframe can take less than a year. Unfortunately that is

certain industries and the country is quickly acquiring

not the case for clinical laboratories, since their equipment

the latest technology in DNA sequencing. Polymerase

must undergo a time-consuming registration and approval

Chain Reaction (PCR) is a Nobel Prize-winning process

mechanisms by COFEPRIS, a process which has been

that rapidly replicates DNA. The PCR process was

streamlined in recent years. Even so, the situation has

patented 15 years ago and is now used widely by

improved considerably as COFEPRIS has been improving its

crime scene investigators due to its enhancement of

approval process. Globalization has allowed companies in

derivative techniques, helping to simplify evaluation

Europe and the US to expand into Latin America, meaning

and interpretation. Most research institutes in Mexico

that new platforms are being introduced to the Mexican

act as a platform for significant research using PCR and

market. In my opinion the healthcare system in Mexico is

DNA sequencing. Development of the DNA sequencing

among the best in the world. One current problem is that

process allows medical professionals to assemble a

sometimes diagnostics technology is not properly utilized in

comprehensive overview of patient history, as well as

Mexico, which is a lost opportunity. The reason is that labor

predicting potential future illnesses. Many universities

costs in the US are high compared to Mexico, therefore in

and research centers are now opening biotechnology

the US it is sometimes necessary to speed up a process in

laboratories and, while several years ago most in-depth

order to save costs. The situation is very different for Mexico

research was conducted in areas in and around Mexico

as labor is much cheaper than equipment.

City, the industry has seen a recent expansion across the

Mexico

is

developing

quickly,

especially

within

country, lately. Universities such as the UNAM and the Q:

180

What

areas

are

you

predominantly

providing

Instituto Politecnico Nacional’s Center of Investigation

equipment to?

and Advanced Studies (CINVESTAV), among many others,

A: At this point half of our sales come from the healthcare

are paving the way for areas such as Nuevo Leon, Jalisco,

area and the other half from academia and the private

Guanajuato, and Colima to be considered as influential


areas for biotechnology. CONACYT is also prioritizing

the doctor’s interpretation of clinical tests and do not

the provision of financial support of the doctors carrying

require

out research as well as capitalizing on investment from

detection depends heavily on pathology and biopsy

companies with interest in these technologies. Most

examination, which are complicated to process, as they

people think that Mexico invests little in research but

require surgery and a complex sample preparation, a

CONACYT’s investments are growing every year and the

process that includes freezing, cutting and dyeing, before

results are promising. The trend of leaving the country

microscopic analysis. New microscopes have higher

to work in the US or the UK is becoming a less attractive

resolution and displays that allow oncologists to analyze

option for medical professionals and contrarily there

samples on screen. While automation is important in this

are greater levels of foreign investment in Mexico. Many

area, an oncologist’s experience is irreplaceable. One of

people are unaware of the significant work carried out by

the most complex specialties in medicine is pathology,

the government within the sector over the last 12 years,

as it requires a lot of experience in the interpretation of a

an effort which has allowed current research centers to

number of different tests as well as extensive knowledge

obtain extremely qualified researchers and excellent

of the patient.

sophisticated

laboratory

equipment.

Cancer

equipment. Q: How receptive is the local market to new technologies? Q: Is there any specific area of diagnosis where there is a

A: The most effective way for us to decide whether a new

particular need for good equipment?

technology conforms to our business model is by listening

A: One of the fastest growing areas in Mexico is molecular

to our clients’ needs. Regardless of the capabilities of any

biology diagnostics or PCR. Most diagnostics test work by

new technology price is always an issue in Mexico and

detecting the antigen to a given infectious disease rather

locally many people may fail to correlate the high cost of

than the virus itself. These techniques only provide about

new technology with the amount of R&D carried out. We

85% accuracy whereas molecular biology techniques

must tropicalize foreign systems to comply with pricing

permit the detection of the DNA of the virus itself. Molecular

within the Mexican range and every new technology must be

biology techniques, although allowing for approximately

evaluated in order to gauge whether or not it will be a viable

99% certainty, are more difficult to implement as samples

product here. The delay in introduction of new technology

must be purified, replicated, and interpreted by highly

to the Mexican market is often caused by adaptability issues,

specialized professionals. Even so, this area is growing

particularly in terms of price perception and affordability,

rapidly as doctors are increasingly seeking high speed

but as technologies age and become more affordable, the

and reliability for their laboratory tests. The Institute of

possibility of success within Mexico increases.

Diagnostic and Epidemiological Reference (InDRE), the Mexican counterpart of the Center for Disease Control

Q: What are your expansion plans and what are your

(CDC), implemented the fastest protocol for the detection

priorities for 2015?

of H1N1 in 2009. In less than six months the InDRE installed

A: At this point we have eight offices in Mexico, the main

PCRs in every state laboratory in Mexico in order to detect

one being based in Monterrey and the second largest in

and control the disease and today all state laboratories have

Mexico City. We want to open new offices in areas where

their own PCR instruments. Another area of development

research centers are growing in prominence, such as the

is the automation for clinical chemistry in several tests,

Yucatan peninsula and Baja California. We are also trying

including glucose, cholesterol, uric acid, and red and white

to expand into forensics and environmental laboratories.

blood cell counts. This is just for diseases as there are

In addition we organize the annual Expo Científica CTR in

different techniques for clinical chemistry and microbiology.

Mexico City, an event that includes two days of conferences, where 40 vendors from all over the world can promote

Q: In what way is technology demand increasing for the

their technology. We also organize a conference in food

detection of chronic and degenerative diseases?

safety, which is important for Mexico as food exports

A: This is a unique area as it is heavily dependent on

are among its largest sources of income and each food

human examination of samples. For instance, autoimmune

export is required to be thoroughly tested for pesticides

diseases are detected by pathologists who analyze the

and pathogens before exportation. We will also host a

pattern of the antinuclear antibodies using a fluorescence

one-day seminar on vector borne disease Chikungunya,

microscope

rheumatologist

the prevalence of which is growing in Mexico. We want to

determines the type of autoimmune disease found in the

create awareness of the disease in order to be prepared

sample. The detection of autoimmune diseases, including

to deal with it as it is contracted in tropical environments

Crohn’s, rheumatoid arthritis, and Graves’, depends on

through mosquito bites.

and

subsequently

a

181


| EXPERT OPINION

PATIENT JOURNEY: HOLISTIC VISION, FOCUSED

patient going directly to a point of sale or to a doctor’s

STRATEGY

surgery. This phase of patient experience is full of

By Aldo Zavalza Mendoza, Qualitative Manager, IMS

myths and preconceptions that block access to medical

Health - Our industry dedicates huge financial effort and

attention. Both the form and content of communication

countless working hours to healthcare. Still, one forgets on

must therefore be tailored to the patient. We have

occasion that health is more than a theoretical, economic

treated patients who are in denial, having lived under

and medical concept. At the center of our ideas is an

the impression that they “thought this would never

extremely important person: the patient. We understand

happen.”

that the process of living through an illness involves a doctor and market conditions. All the same, we cannot

The third priority involves dealing with the patient’s

assume that understanding the market and understanding

reaction to diagnosis, and, above all, the needs that

medicine automatically means that we can see illness from

emerge in this type of ‘mourning’ process. While the

the perspective of the patient. For this reason, we seek

pharmaceutical industry does provide patients with

first-hand information directly from people in treatment.

information intended to help the doctor, we need to

At IMS Primary Intelligence, we took on the obligation

understand that the patients’ main needs at that moment

of focusing on and revising the concept of health from

are emotional. They do not think of themselves as a

the perspective of the patient. “Patient Journey” is the

patient but of their position within a nuclear family. We

expression of our hope to contextualize illness in all phases

also see a kind of voluntary misinformation, since most

of patient experience.

patients are not prepared to accept the consequences of what their illness means in real terms, and process

SOCIO-CULTURAL FACTORS

this data in such a way that delays their own consent to

Firstly, we must understand that every illness involves a

medical intervention.

cultural context. Living with diabetes in Mexico is very different to living with diabetes in France, for instance.

UNDERSTANDING

TREATMENT

CYCLES

AND

Access to medical treatment and services is different

CHALLENGES

in both countries, and so is the way in which illness is

A discussion of the treatment process naturally covers

experienced. Social constructs oblige us to revise our

economic implications and patients’ understanding.

entire perspective. It is curious to discover, for instance,

In the case of a patient living with diabetes, we must

that a Mexican patient will “socialize” illnesses in particular

examine if the patient’s dietary and hygiene habits

ways. Male diabetes patients tend to hide their illness for

change to reflect this new reality. Often, taking a tablet

fear of their masculinity being called into question. Home-

seems like enough of an intervention, leading to a

made remedies are also an integral part of the Mexican

relaxed – even careless – attitude to their health. Patients

response to illness.

have trouble integrating medical treatment into healthy living habits. We see a real opportunity here to develop

Breast cancer and diabetes are therefore the two diseases

medical tools that result in integrated, across-the-board

we have chosen to focus on, as they are the most relevant

care for patient health.

national health priorities. We aim to discover patterns of behavior and assimilation of the two diseases, both of

To date, we are taking steps to understand the stages of

which impact the doctor’s approach to the patient and the

long-term chronic or acute illnesses. For hospitals to truly

course of action taken. One of the keys to the exercise is

follow these stages, they must take stock of the patient’s

to understand that the patient is more than a diagnosis, a

economic, emotional, and social life. The Patient Journey

medicine, or a statistic. The concept of the “patient” is a

includes two key factors in its analysis, one being the

complicated matrix made up of social contexts, anxieties,

stakeholders who influence and intervene in patient’s

family, and emotional needs. Much of this data is from a

information and decision-making, as they deal with the

source doctors could never replicate.

needs specific to each phase. Understanding all of these factors allows us to design effective strategies to bring

PATIENT-PATHOLOGY RELATIONSHIP

182

us closer to the patient in an effective way. However, we patient’s

cannot afford to leave the human factor out of health

perception of their own illness, what information they

treatment. The patient turns to us for guidance and they

make use of, and where they found this data. At a basic

are undoubtedly one of our most important, substantial

level, this means understanding what factors result in a

sources of information.

Subsequently,

we

must

understand

the


EMPLOYEE CHECKUPS IN DEMAND FROM CORPORATIONS The

economic

cost

of

The

stress

is

technology. “It is true that we are the first company to

skyrocketing, manifesting

bring the full-body scan to Mexico from the US,” says

itself in low productivity,

González. “Tomography, a scan which covers the area from

work

work-related

Julián González, Managing Director of Check-up Center

absenteeism,

company

is

also

considered

an

innovator

in

and

the head to the pelvis, has been in use there for twenty

health problems. In 2013,

years. Within three years of us adopting the technology,

GNP Seguros stated that

two of the main hospitals in the country followed suit.” The

Mexico had the highest

scan is combined with comprehensive medical checkups

rate of work-related stress

processed by Quest Diagnostics’ laboratories, which

worldwide, with 75% of

provides a full scan on the lipids profile, HIV status, thyroid

employees

reporting

stimulation hormones (TSH), Cardiac C-reactive proteins,

high levels of anxiety Check-up Center has uncovered

and cardiovascular homocysteine. Urine tests also provide

opportunity in adversity. The company offers quick, non-

information on diabetes, meaning that the disease profiles

invasive body scan consultations at two clinics, one in

covered by Check-up Center coincide with the main health

Santa Fe and the other near Insurgentes Sur: Mexico City’s

issues faced by Mexico’s new urban class.

white-collar stress hotspots. Managing Director Julián González ties his company’s recent success to increased

Given that Mexico’s health and obesity problems are

stress levels worldwide. He cites steady growth figures

associated with a shift towards a sedentary nature, Check-

from the company’s foundation in the year 2000, but notes

up Center seeks to integrate health improvements into

that the industry saw increased demand in the wake of

a healthier professional lifestyle. As companies begin to

the 2008 world financial crisis. “Most of our customers are

witness healthcare integrated into workers’ contracts, Check-

multinational companies,” he explains, “whose managers

up Center’s portfolio has grown to 200 companies, including

have become increasingly concerned about the health and

several major international ones who include these services

wellbeing of their workers. After all, employees are more

in employee benefits packages. The majority of Mexican

exposed to stress nowadays.”

insurance firms already cover Check-up Center services. González wants to take his message of positive lifestyle

Check-up Center is not only targeting stressed-out office

change further. Not only does his company intend to prevent

workers, however. Its check-up packages are the spearhead

health problems, they are also capitalizing on the country’s

for early intervention medical treatments in the country.

growing awareness of health and fitness as a lifestyle choice.

Mexico’s movement from a primarily rural to a primarily

“We are not looking to target professional athletes but people

urban society has meant a shift in its disease landscape.

who exercise as a hobby, especially those who prefer extreme

In the past, acute, communicable disease constituted

sports or who exercise for several hours a day. Current sports

the country’s primary health cost. However, as sedentary

medicine research thoroughly describes the hazards in

urban lifestyles become the rule, Mexicans tend to suffer

practicing certain sports without prior medical examinations.

from chronic diseases such as diabetes, certain cancers,

We are currently designing appropriate protocols to provide

and cardiovascular illness.

highly specialized tests for these individuals as they need adequate evaluations to ensure their health and safety.”

The culture surrounding healthcare and its apparatus remains associated with the acute diseases landscape, however,

González is conscious of the importance of early

particularly where diabetes is concerned, as patients do not

intervention in preventing major health crises and of the

report symptoms until complications occur. The procedures

value of his company’s format in preventing life-threatening

required after this point can often be costly. Private hospitals

complications. “Our focus is on Mexico’s main causes of

are the first ports of call, and therefore the first to benefit from

disability and death. We avoid procedures that do not

the spending. Check-up Center wants to turn this around. “We

address these,” he says. “Mexicans generally do not take

only provide patients with diagnosis and recommendations, if

preventive health measures, only visiting their doctor or

necessary. We do not offer treatments, prescribe medicines,

taking diagnostic tests when they notice serious symptoms

or suggest further procedures,” says González. “Since we are

or find themselves in an emergency. We want to change

not seeking to promote any treatments, patients are confident

this culture. To that end, we are developing prevention

that we are providing a comprehensive service, recommending

campaigns aimed at our clients and the companies who

medicine based on evidence, whereas hospitals may be trying

employ us, as they are equally concerned with creating a

to sell them something.”

culture of prevention in the country.”

183


| VIEW FROM THE TOP

A QUEST FOR PREVENTION AND TIMELY DIAGNOSTICS FÉLIX VALVERDE ESPINOZA Regional Director of Quest Diagnostics Mexico Q: What is the Mexico’s role in your corporate strategy?

of our laboratories are specialized in concrete areas so not

A: Quest Diagnostics has worked in Mexico for more than

all samples can be analyzed at every laboratory. Most of

40 years and the country is one of our priority markets in

our equipment is expensive and it is more cost-effective to

Latin America. We first entered this market by acquiring

concentrate a large volume of tests in a single location, which

Laboratorios Frontera, one of the most important diagnostic

is why some of our laboratories receive samples from across

companies in Mexico City. Our operations in this country are

the globe. Furthermore, while automation is becoming a

different from the rest of Latin America. We work mainly as

trend worldwide, it is not gathering pace in Mexico. One of

a reference business, which means the tests that hospitals

the likely restrictions in introducing automation to Mexico

cannot process are mailed to our laboratories in the US

is that it requires a high volume of tests in order to fully

and the results are transmitted online. Alongside this, we

capitalize on the benefits of the technology. Many Mexican

also have local offices and laboratories that allow us to

patients may be unwilling to undergo or unable to afford

provide services within Mexico and neighboring countries.

these tests and we need to work to convince them of these

Our main defining character is innovation as we provide

advantages. Our testing process is very competitive and

exclusive tests and are constantly developing new ones.

very efficient, with the longest waiting period being the time

We work with hospitals, physicians, insurance companies,

needed to mail the sample to the laboratory. We overcome

other laboratories and companies that are implementing

this somewhat by having IT platforms that are connected

wellness programs or drug testing. On occasion, we offer

to our corporate systems, so we are able to easily transfer

our services directly to patients, but this remains a small area

results to laboratories and physicians.

that we need to expand. Furthermore, we offer innovative tests which are already available in the market, but of which

Q: What are the trends in the diagnostics sector and what

few Mexican physicians are aware. We are raising awareness

are the newest tests you have introduced to the market?

of our newest tests and services by providing more

A: We have several different tests in every area but our

comprehensive information to physicians and hospitals.

largest portfolio of tests covers oncology, neurology, and,

Among other activities, we organize training and informative

infectious and cardiovascular diseases. Despite this, we are

sessions for physicians. Our main communication channels

always developing new technologies and we have the most

in Mexico are hospitals and laboratories, through which we

diverse set of tests possible. However, a growing worldwide

ultimately communicate key information to physicians.

trend is the rise in molecular and DNA-based tests. These are not common in Mexico yet, although demand is steadily

Q: Who are your main customers?

increasing. While there are many new tests being developed

A: While we do work with the public sector, we focus

in this area, few companies can provide them. The area of

mainly on the private sector as it usually has the economic

personalized medicine is also growing but these procedures

resources and the incentives to acquire the most modern

take considerable time and money. These tests are

tests. While public hospitals belonging to IMSS and ISSSTE

extremely accurate and beneficial for patients as, not only

have sound infrastructure and qualified physicians, they

can they provide unique and precise information but they

usually have limited budgets due to the high quantity of

can also guide doctors to provide effective treatments and

patients they must treat. This is another reason leading

to suggest targeted prevention strategies. With the help

us to send certain tests to the US. While we can perform

of our main suppliers we are trying to automate some of

most tests in Mexico, it is not economically feasible for us

our services. It is only viable to automate the most popular

to perform all of them here given the large investments

areas of the business in order to gain the most benefits.

in equipment and personnel this would require. Most

184

importantly, moving all tests to Mexico will not improve our

Q: Do you believe that Mexico could grow enough in the

service times or efficiency since we cannot run tests every

next five years for Quest Diagnostics to concentrate many

single day without a set minimal volume. Furthermore, most

tests in the region?


A: Absolutely. Mexico currently has a young population

A: The first requirements to set up a business like ours are

but this will change in the near future to provide us with an

efficient couriers and proper sample preservation. Our

opportunity to work on prevention. It is common for Mexicans

laboratories worldwide are certified by ISO and the College

to wait for a disease to manifest itself before treating it,

of American Pathologists. In addition to this, our network

which may incur increased costs and lower their quality of

comprises more than 2,200 Patient Service Centers, with

life. Insurance companies could help us to raise awareness

more than 45,000 employees supported by a medical and

about different diseases and of the tests that could be used

scientific staff of more than 700 M.Ds and PhDs, whose key

to diagnose them. Some insurance companies are actually

focus is putting patients first. We plan to grow both in Mexico

already including these tests in their policies. Ultimately,

and in Latin America. At this point, we are offering our tests in

prevention is better for the whole sector as it improves

almost every country in Latin America as demand is growing

patients’ lives and helps save costs by reducing the number

through the region. Within Mexico, we want to increase the

of preventable diseases. We are collaborating with public

number of Patient Service Centers (PSC) in Mexico City

and private institutions to promote prevention and timely

and the metropolitan area. However, while there is potential

diagnostics, especially for emerging infectious diseases. We

to expand, it is not our main focus at this point since we

have specific tests for reproductive clinics to measure the

are able to cover all our clients’ needs with our current

health of an expectant mother and monitor the growth and

laboratories. We currently have 29 Patient Service Centers

development of the fetus. These tests are becoming more

in Mexico City and six in Ciudad Juarez, Chihuahua, and our

common as women are having children later than ever.

main focus in Mexico is to offer our specialized tests. Quest Diagnostics also wants to work toward offering diagnostic

Q: What plans do you have to expand and consolidate in

solutions to employers, pharmaceutical companies, and

Mexico?

Contract Research Organizations (CROs).

| SPOTLIGHT LABORATORY AUTOMATION IN MEXICO

samples over a certain point and to modify specific routines.

Laboratory automation has various advantages including

Contrastingly, the modular model creates independent work-

time optimization, increased efficiency and accuracy, and

cells that perform specific tests individually and samples

a reduction in human error. This strategy can be used in

must be transported among them by technicians. This model

diagnostics, drug discovery, and research laboratories across

offers the advantages of requiring a smaller initial investment

several research areas. There are many reasons to automate

and smaller infrastructure while providing more flexibility

a laboratory including a shortage of qualified technicians

and allowing users to prioritize tests and samples.

and economizing time for researchers, thus laboratory automation is becoming a trend in countries where labor

While laboratory automation seems to be advancing,

costs are high. Laboratories with a limited budget may also

Mexico has failed to follow the trend. Carlos Hernández

decide to invest in automation to save costs over the long

Alvárez, Hispanic America Regional Director at Siemens

term. The firm Research and Markets expects the trend of

Healthcare Diagnostics, considers that this trend is very

automation to grow at a compound annual growth rate of

contained in Mexico because a general perception is that

7.0% from 2014 to 2019. Driving the growth of this market

the equipment is too expensive. Félix Valverde Espinoza,

are numerous factors including equipment miniaturization,

Regional Director of Quest Diagnostics Mexico, shares a

higher reproducibility and accuracy, and a larger market.

similar point of view. In his opinion the high volume of tests needed to fully capitalize on the benefits of the technology

There are currently two models for automation of clinical

is a likely restriction in the introduction of automation

laboratories, known as the modular model and the complete

to Mexico. Another problem is labor costs, as Abelardo

automation model. The latter has the advantages of allowing

Perches, CEO of CTR Scientific, tells us that in Mexico

an integral management of the sample, offering savings

labor is much cheaper than new equipment. Despite the

on disposable equipment, and a better optimization of

difficulties, this area is growing in Mexico. Perches tells us

equipment and human resources. On the other hand this

that the automation of clinical chemistry is growing for

model requires a strong initial investment, large infrastructure,

many different tests. It is true that, being a convenient

and provides low flexibility to increase the number of

alternative, automation is here to stay.

185


| VIEW FROM THE TOP

TAKING MICROBIOLOGY DIAGNOSTICS TO THE NEXT LEVEL FRANCK ADMANT Director General of bioMérieux Q: How does Mexico compare to the rest of the world in

differentiating between countries. We would then be able

terms of opportunities in the diagnostic market?

to provide customized advice to each country because

A: Despite the move to help millions of people access basic

this cannot be generalized globally. Antibiotic resistance

medical care through the Seguro Popular, there are still gaps

happens to be different across the globe. Therefore,

and opportunities in the healthcare sector. Each country

epidemiologists and infectologists in Mexico will look at

has its own issues and must find solutions according to

drug resistance information and identify which is more

their capabilities and resources, so comparing countries

common in the country. This can be a valuable input to

only makes sense if one can learn from others’ experience.

determining which antibiotics are still worth administering

One area I believe Mexico could improve is the fight against

and in which dose. bioMérieux can connect the software and

antibiotic resistance. The US has a five to ten year action plan

provide customized advice to prescribe the right antibiotic.

to fight antibiotic resistance, and the WHO has a database

This is expected to save millions of dollars; pharma budgets

software called WHONET aimed at collecting and analyzing

are usually between 20-25% of hospitals budgets, while

information on resistance to specific drugs at varying doses,

microbiology only represents 3-5%, showing that Mexico

in which countries such as Colombia, Argentina, and Chile

has a considerable opportunity for growth in diagnostics.

are involved. bioMérieux is participating in this initiative and

In addition, patients with infectious diseases are not usually

this is a valuable tool for physicians to prescribe the right

screened and isolated, increasing the probability of wide

antibiotics at the right dose. Mexico has not yet reached the

spreading resistant infectious agents in hospitals.

same level of commitment in this area, so there are still plenty of commercial opportunities to fill this gap.

Q: What are the most important projects that you are implementing in Mexico?

Q: Do you have any plans to stand alongside WHONET in

A: A syndromic approach to microbiology is overtaking

this battle against antibiotic resistance in Mexico?

the simple search for the bacteria or virus that is causing a

A: We see it as a duty to work with the Ministry of Health,

given disease. We now know that this is too simplistic: since

the state institutions, IMSS, and Seguro Popular to tackle

septicemia presents a problem for contamination because

this issue. Unfortunately, this topic is frequently viewed as

a patient can die within three to five days from this disease

a consumption of resources in the public sector because

and blood cultures to test antibiotics take the same length

it is a long term investment. However, patients stay for a

of time to test. Two years ago we began a study in patients

longer time in intensive care units simply because the right

who had experienced multiple hospital admissions in La

antibiotic was not administered, costing US$2,500 per day

Raza, to develop a sepsis protocol as there is no specific

for every patient. Finding the right antibiotic thus represents

medicine for this condition and physicians need to act as

daily savings for the institutions, but we are struggling to

quick as possible. This protocol uses rapid microbiology in

convince physicians that investing now and waiting two

which the diagnosis is ready within 24 hours, so we think

to five years for the return of investment will be worth it in

it is the solution to mitigate this potentially fatal problem.

the long run. We can understand this reticence as budgets

We would like to see this protocol being included in the

have been constrained in the short-term, however the bigger

Basic Formulary and we are interested in participating in a

picture has to be taken into account because it is not unusual

tender process to implement it in public institutions. This is

in this industry for returns to be seen ten or 20 years after a

a unique opportunity that is connected to the antibiotics-

study or initiative is started.

resistance issue and will also be important in a population like Mexico, where 6.4 million have been diagnosed with

186

Q: Are you developing specific technology for the

diabetes, a disease that increases the risk of gangrene.

government to help them with his problem?

We plan to stick to the protocol and are opposed to short

A: We have software that collects data and stores it, and

cuts, but locating resources to provide these solutions in

is aiming to connect all units to automated data, before

hospitals will be our biggest challenge.


Q: What does such rapid microbiology technique consist of?

hospital, and therefore exposure to infection. As for

A: Traditional microbiology techniques include sample

chronic and degenerative diseases, the diagnostic market

collection, inoculation, growing bacteria or fungi in petri

for diabetes is saturated with products such as glucose

dishes, antibiotic sensitivity testing, among others can

monitors, but we are aimed at providing added-value

take up to three weeks to identify which microbacteria

applications for infectious diseases as well as chronic ones

as well as the right treatment. We are working on a new

such as cardiovascular diseases and cancer. For instance,

technology that can cut this down to 24 hours providing

the biomarker procalcitonine provides a prompt and

physicians with enough information to make a decision

accurate diagnosis of sepsis and is being used by many

regarding prescription and dose. This rapid microbiology

of our customers today. BioMérieux invests in acquiring

tool relies on molecular biology techniques and mass

knowledge on biomarkers in order to develop quick

spectrometry, and can be part of an automated laboratory

lifesaving diagnostic solutions for physicians.

aimed at increasing productivity and gaining recognition of its quality processes. Therefore, we are focusing on

Q: Do you offer training courses as part of an after-sales

technology for laboratory automation in the private sector.

service of diagnosis equipment? A: We consider it part of the duty to train staff with

Q: Are you developing specific services for the private

the devices we sell before they purchase them for their

sector?

laboratories, and the company also offers a certified

A: We serve both the private and public sector, and

one-week course in collaboration with local universities

although they require different services and innovation, we

relating to resistance and diagnostics. bioMérieux hopes to

adapt to the needs of each client. Rapid microbiology is

sow the seed of interest among professionals that could

part of what we are offering to reduce patient turnaround

eventually join our ranks in the fight against resistance to

times, relevant to both sectors by reducing time in

antibiotics.

GENE SEQUENCING CHANGING THE RULES OF DRUG PRESCRIPTION As a result of the sequencing of the human genome in

pathways traced by psychotropic drugs may be effective in

2003, paradigms in medical research and treatment have

helping patients choose between an array of options based

shifted forever. Genomic science has brought personalized

on their side effects.

medicine closer to reality. The main effects are visible in clinical trials, when test groups are targeted according to

Pharmacogenomics is no magic solution, of course. Drugs

speed of metabolism of certain drugs. This filter obtains

act across more than one gene, and genetic diseases tend to

more consistent results earlier, shortening the time-to-

be caused by variants or mutations in more than one gene.

market for new drugs.

Nor do genes act in isolation. Thinking of genes as a kind of naturally occurring switch, environmental issues are the

Precision is the key word here. Around 2.2 million severe,

stimulus necessary to activate or deactivate them. Without

adverse events occur every year in the US as a result of

these catalysts in a person’s surroundings, genetic illnesses

medications. One third of these are due to interactions

may remain latent throughout the lifetime of the carrier.

between genes and drugs, not between drugs and drugs. Gene variations in leukemia patients can dictate the type of

One indisputable fact is the long-term financial worth of

treatment they can receive. Some require 10% of the stated

investment in genomic sciences. However, few laboratory

dose. Abacavir - an antiretroviral drug effective in combination

chains and independent companies currently provide

with other drugs against HIV - causes hypersensitivity in

pharmacogenomic or otherwise personalized treatments

between 5% and 8% of its patients during the first six months

to the general public. In Mexico, Genomica Médica, offers

of treatment, a reaction which is associated with a gene

six different pharmacogenomics tests including a DNA test

variant. Screenings for the variant are now a standard part of

aimed at identifying genetic variations of SLCO1B1, which

treatment with regimens containing Abacavir. In an industry

encodes the metabolizing protein of the cholesterol-reducing

where the practice is to increase dosage when a patient is not

drug simvastatin. Another test focuses on identifying genetic

responding, pharmacogenomics can guide doctors to a less

variations of the enzyme CYP2C19, which is responsible for

risky resolution of the issue. Finally, studying the biochemical

the metabolism of clopidogrel.

187


| SPOTLIGHT PRENATAL DIAGNOSTICS

or both must carry the same autosomal-recessive disorder.

Developed as an additional practice to prenatal diagnostic

If there is no strong family history of the disease and if

for parents who risk the transmission of a severe genetic

either of the parents carries a recessive mutation, they

disorder, preimplantation genetic diagnosis (PGD) tests the

may be unaware of the risk until either birth or prenatal

cellular material from embryos that have been fertilized in

testing. In some cases, one or both of the parents carries

vitro. PGD can also tests oocytes, which are gametocytes

a dominant mutation of the gene and is thus aware of

produced in the ovary during gametogenesis, to determine

the risk of passing it to their children. Before PGD these

the risk factor for in vitro fertilization (IVF). While embryos

parents had options including using a donor who is not

affected by a genetic disorder can be viable, children

a carrier, adopting a child, or avoiding reproduction. Now

may suffer from a physical or cognitive disability or even

PGD can be used to select an embryo with minimal risk.

a decreased lifespan. Parents can use prenatal testing to determine whether the fetus is carrying a genetic condition

Generally, the technique is used to test for three different

serious enough to merit the consideration of potential

categories of genetic disorders. The first is single-gene

termination of the pregnancy. Many parents prefer to avoid

disorders, which can be either autosomal dominant,

such decisions if possible, so PGD is an optimal choice as it

autosomal recessive, or X-linked recessive, and for which

negates the need for selective pregnancy termination. PGD is

the specific mutation is already known. The second refers to

often recommended for potential parents who have a family

X-linked disorders, for which the specific gene mutation is

history of genetic conditions or chromosome problems,

not known but the disorder can be avoided by gene selection.

those who have a child with a serious genetic condition, or

Finally, the third refers to chromosomal rearrangements. PGD

those who have terminated a pregnancy after detection of

is ideal for parents who carry the same autosomal-recessive

complications through prenatal testing, but it can be used

gene disorder. Common disorders of this kind include

by any parent who undergoes IVF. The procedure carries the

Huntington’s disease, Marfan syndrome, sickle cell disease,

same risks as IVF, including potential damage to the embryo

cystic fibrosis, and spinal muscular atrophy. All of these are

but it is largely considered safe by most physicians. Generally

life long diseases and their severity varies from person to

every embryo produced by IVF is tested for these diseases

person, many affecting quality of life and expectancy. PGD

and only those that are found not to carry risk are implanted.

is a sophisticated technique that is only currently utilized in specialized laboratories, but there are more than 70 centers in Mexico already offering these tests. José Islas Varela, CEO of Insemer, highlights the importance of preimplantation genetic diagnosis for at-risk couples to determine whether an embryo has a greater chance of suffering from certain genetic diseases. As Varela states, “by mapping all the chromosomes in an embryo, we are able to detect predispositions towards several types of cancer, hypertension, and diabetes, among several other diseases. Our studies provide 99.9% certainty of a healthy embryo but, after implantation, further studies are performed to confirm the fetus health.” While many genetic disorders can be diagnosed from a

188

PGD was introduced in the 1990s and initially used to

single cell, having only one cell limits the scope of the tests.

determine the sex of the embryo. This technique continues

This differs in the case of prenatal diagnosis, as biopsied

to be used for diseases only affecting one gender, but it has

samples provide hundreds of cells from which doctors can

since evolved and PGD is now used to screen for more than

obtain large quantities of genomic DNA. There are also time

200 genetic diseases. PGD requires IVF, embryo biopsy

constraints as results must be available within 12 to 48 hours

and the use of either fluorescent in situ hybridization

in order for the embryo to be viable for IVF. Moreover, the

(FISH) a technique that uses fluorescent probes labeled

test cannot completely eliminate the risk of a genetic disorder

DNA or RNA strands to hybridize the target DNA sequence

as some of these disorders have not been thoroughly

to identify and quantify it or polymerase chain reaction on

studied. Nonetheless the technique is advancing at a rapid

a single cell. It can detect Mendelian disorders, structural

speed alongside advances in molecular genetics, thus it is

chromosome abnormalities, and mitochondrial disorders.

a favorable alternative for many potential parents and, as it

In order for parents to carry a reproductive risk either one

improves over time, it will provide a wealth of information.


REDUCED MARGINS OF ERROR FOR MAMMOGRAMS Breast cancer, one of the principal causes of death among

When

women is receiving increased attention from an IPN project.

a standard test database for researchers for direct

Only 10% of malignant breast tumors are caught in the initial

comparison of the results. Few mammographic databases

stages, which does not paint a particularly encouraging picture

are publicly available, but one of the most easily accessible

of the future for breast cancer diagnoses. This, combined

databases, and therefore the most commonly used, is that

with data from a study that tested almost 90,000 women in

operated by the Mammographic Image Analysis Society

Canada, half of whom received annual mammograms while

(MIAS). Films in the MIAS database have been digitized

the remainder received a single physical exam, highlights a

to 50 micron pixel edge with a Joyce-Loebl scanning

pronounced necessity for scientific advances in this area of

microdensitometer, a device linear in the optical density

research. For about 22% of the patients tested over a 25-year

range 0-3.2 that represents each pixel with an 8-bit word.

period who were diagnosed with invasive breast cancers,

Luna explains that the neural network has been tested on

treatment was not available, not needed or not wanted.

the globally used database of ‘mini-MIAS’ but developers

Furthermore, the original recommendation of yearly or bi-

would prefer to carry out investigations using an image

yearly mammograms for women over 50 years of age in

bank created with Mexican patients, rather than from

Mexico has not proven to offer any reduction in mortality

an organization of UK research groups. The use of data

beyond diagnoses achieved with physical examinations or

collected from the local demographic would provide more

usual care.

accurate guidelines for scientists, overcoming challenges

benchmarking

an

algorithm,

scientists

use

in human genetic diversity. Demand exists to improve accuracy of mammograms. Using artificial neurons and algorithms, the IPN aims to

Luna explains that their plans include representing each

combat the elevated number of false positives attained

mammogram numerically to create a guide in which

from mammograms, to achieve an earlier, more accurate

new mammograms can be introduced and identified as

diagnosis. Benjamín Luna Benoso, a specialist at the College

presenting cancer or not. The IPN’s objective with this project

of Information Technology, as well as Rolando Flores Carapia

is to support doctors and radiologists to make the most

and student Hugo Flores Gutiérrez from the Center of

appropriate decisions regarding diagnostics, and ultimately

Innovation and IT Development have been investigating the

to replicate treatment success and use resources as efficiently

use of digital mammograms employing neural networks that

as possible. With significant variations in genetics being

are sensitive to breast tissue density, markers, and pectoral

highlighted by the international Human Genome Project

muscle. Their technology is designed to detect whether the

and more relevantly the Mexican Genome Diversity Project,

patient has cancer through a series of steps following digital

accurate diagnostics techniques and technology to improve

image processing, segmentation of the digital mammogram,

mammograms are becoming essential to the cost-effective

characteristic extraction, classification, and response.

optimization of the Mexican healthcare system.

189



With only 0.45% of the GDP invested in R&D activities in Mexico, further investment is needed,

and the Government has pledged to increase investment up to 1% by 2018. New funding programs are being initiated by CONACYT. A history of uncommercialized research is being addressed, with the aim of brining innovatoins to the public. At the same time, technology-transfer offices are emerging in order to assist with the commercialization of knowledge.

Only 1.2% of multinational clinical trials are conducted in Mexico. Investing in the local clinical trials business has many advantages, including a large population of “naïve” treatment patients with a broad range of diseases, many professionals, and an ideal geographical location. Clinical research centers are improving quality levels and acquiring certifications in order to attract more trials. Moreover, Contract Research Organizations (CROs) are growing at double digit pace, and working their way to consolidation through professionalization and process optimization. COFEPRIS has implemented several strategies to accelerate study protocol process reviewing and approval, while IMSS has opened its doors to the conduction of clinical trials. This chapter will discuss major trends in the clinical trials industry. Helix cooperation between universities, the government, and the private sector will be examined as well as the current successes in this respect.

HIGHLIGHTS • Clinical trials and CROs • Basic and applied research at Universities and Institutes • R&D initiatives and possibilities • Technology transfer

CLINICAL RESEARCH & INNOVATION

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CHAPTER 8: CLINICAL RESEARCH & INNOVATION 194

ANALYSIS: R&D Expansion in Mexico

196

VIEW FROM THE TOP: Dr. Enrique Cabrero, CONACYT

198

VIEW FROM THE TOP: Dr. Xavier Soberón, INMEGEN

200

INSIGHT: Dr. Manuel Zertuche, School of Biotechnology and Food Science ITESM

201

VIEW FROM THE TOP: Dr. Miguel Beristain Hernández, School of Life Sciences ITESM

202

VIEW FROM THE TOP: Dr. Sonia Mayra Pérez Tapia, UDIBI

204

ANALYSIS: Certification Brings More Clinical Trials

205

MAP: World Clinical Trials

206

VIEW FROM THE TOP: Jenny Paredes, ACROM

207

VIEW FROM THE TOP: Miriam Serrano, APEIC

208

VIEW FROM THE TOP: Dr. José Luis Viramontes, PPD | Former President of ACROM

209

VIEW FROM THE TOP: Cecilia Moreno, PPD

210

INSIGHT: Arturo Rodríguez, Infinite Clinical Research

211

ANALYSIS: The 13 Principles of Good Clinical Practice (GCP)

212

VIEW FROM THE TOP: Karen Hahn, ICON

213

VIEW FROM THE TOP: Jenny Paredes, PRA Health Sciences

214

VIEW FROM THE TOP: Dr. Sergio Guerrero, Accelerium Clinical Research

215

ANALYSIS: Units to Support Pre-Authorization (UHAPs)

216

VIEW FROM THE TOP: Melissa Rosales, RM Pharma Specialists

217

INSIGHT: Dr. Raúl Sansores, Centro Respiratorio de México

218

VIEW FROM THE TOP: Dr. Juan Alfredo Tamayo, COMOP

219

VIEW FROM THE TOP: José Luis Mata, Inspire Pharma

193


R&D EXPANSION IN MEXICO While Mexico has focused on growth and economic stability

the other hand an area that is growing strongly in Mexico

for the past few years, the country has fallen behind on

is clinical trials. It is estimated that only one in every ten

R&D. In 2014, Mexico held the 66th position on the Global

thousand developed molecules is released commercially

Innovation Index Ranking. R&D is of extreme importance

and new drug application (NDA) numbers have been

to economic development as innovation is created through

dropping worldwide. Clinical trials play a pivotal role in

research, the use of human capital, and existing knowledge

the pharmaceutical industry as they are essential for the

development. The country has made considerable efforts

development of new medications from these molecules.

to develop this area but so far results have been limited. According to the OECD, R&D represented 0.54% of the

As the strategic importance of emerging markets increases,

GDP in 2014 which is considerable lower than the 2.36%

clinical trials are set to flourish in Latin America, with Brazil

average of other OECD countries. Recently, President

and Mexico showing the fastest growth rates. Unfortunately,

Enrique Peña Nieto’s administration pledged to increase

Mexico currently participates in only 2,213 out of 177,688

healthcare R&D expenditure to 1% of GDP by 2018 and

multinational studies. Thus, the different players of the

subsequently fund more programs to produce high-

Mexican healthcare sector and pharmaceutical industry

quality research in related fields such as biotechnology

must implement several measures to attract more trials to

and health. Dr. Enrique Cabrero, Director of the National

the country. Dr. Luis Miguel Beristain, Head of the School

Council of Science and Technology (CONACYT), believes

of Life Sciences of Tecnológico de Monterrey, points that

that the country will be able to reach this goal by 2018.

in Mexico the overall cost of clinical trials is estimated to be 31.5% lower compared to costs in the US. In spite of

CLINICAL TRIAL PROTOCOLS APPROVED IN 2013

reduced costs, the US National Institutes of Health cites Mexico’s participation in multinational studies at only 1.2%

1.9%

of studies conducted globally in 2014.

2.3%

Mexico has qualified professionals, certifications, and regulations based on international standards, but the

54.1%

country lacks collaborative efforts and the efficient allocation of resources. Organizations must collaborate to develop more innovative research projects and increase their capabilities of locating funding, rather than struggling alone as is so often the case in Mexico. There is a significant

41.7%

opportunity for Mexico to create, join, and manage national and international research networks. For example, if several contract research organizations CROs in the

private sector

not sponsored research at national institutes

sponsored research at national institutes

IMSS

country collaborated to develop research, refer volunteers, and share best practice, this would go a long way toward attracting more R&D to Mexican shores. Clinical trials stimulate the economy due to the need for pharmaceutical

In order to reach international levels in R&D, CONACYT is

companies to sponsor studies and hire (CROs), local

currently implementing the Special Science, Technology

hospitals, universities, and research centers in which to

and Innovation Program (PECiTI). This program aims to

conduct them. This represents more job opportunities,

gradually raise the monetary resources for R&D until they

technical development for medical and non-medical staff,

reach 1% of GDP, contribute to the investment of human

the possibility to develop new medicines, and increased

capital, promote the development of local the vocation

opportunities for patients to access the latest treatments.

and capabilities of local STIs to strengthen sustainable and

In terms of career development, working on clinical trials

inclusive regional expansion, and to fortify the scientific

for new molecules represents an excellent opportunity for

and technological infrastructure of Mexico. The council

researchers in terms of experience and trains them with

is also implementing several programs for promoting the

advanced knowledge of emerging treatments.

sector including a Postgraduate Scholarships Program which granted scholarships to more than 400,000 students

With this in mind, there are several factors that influence

from national and international institutions. Additional

the decision of a sponsor to bring clinical trials to Mexico.

programs by CONACYT to promote R&D in Mexico are

For instance, Mexico has a privileged geographical location,

the National System of Researchers (SNI), the Innovation

a large ethnically diverse population, qualified staff, low

Incentives Program (PEI), and Cátedras CONACYT. On

costs, treatment-naïve test subjects, and an improving

Source: WHO

194


regulatory framework. On the other hand, a considerable

comprise specialized guidelines based on international

drawback for investors is the current long approval times

regulations as well as the Good Clinical Practices (GCPs)

for clinical trials. In order to reduce approval times, and

of the International Conference on Harmonization (ICH),

indirectly make Mexico more attractive to potential

which are a set of homogenized ethical and quality

investors, COFEPRIS recently implemented a procedure in

standards for the protection of subjects who volunteer

which the National Institutes of Health pre-authorize study

for clinical trials. Many professionals involved in this kind

protocols within four weeks. Eleven support units (UHAPs),

of research in Mexico are already trained and qualified

including IMSS and UNAM’s hospital, are expected to be

on ICH’s GCPs, but these standards will soon become

approved for validation in the short term. Unfortunately,

mandatory. Hopefully, such changes will enhance quality

although drugs approved by the FDA do not need to

and competitiveness in Mexico.

undergo a renewal process, COFEPRIS requires renewal every five years, representing an administrative burden

The Mexican healthcare sector and pharmaceutical industry

for both the regulatory agency itself and companies that

could capitalize on the country’s potential for more clinical

finance R&D.

trials and bring more foreign companies to the sector. If several clinical research organizations in the country

“These issues need to be addressed if we really want to

worked jointly to attract more studies, develop their own

improve Mexico’s competitiveness,” says Sandra Martínez,

collaborative research, refer volunteers, and share good

Regulatory Affairs Director LATAM from Aspen Labs.

practices, the resulting collaborative environment could

Mexican Official Norm NOM-012-SSA3-2012 establishes

be a valuable starting point for driving change. Moreover,

mandatory

researchers,

closing the gap between the industry and academia may

pharmaceutical companies, sponsors, ethics committees

be indispensable in reducing the number of basic research

and the regulatory agency must comply for research

projects that neither emerge into the market nor realize

projects involving human subjects. Reforms to this NOM

any valuable application in society.

requirements

with

which

7.8

7.34

6.95

Vietnam

Thailand

India

9.45 Argentina

8.09

9.8

10.83 Brazil

10

Nigeria

11.6

11.62 China

South Africa

11.68 Ucraine

13.28 Russia

11.72

13.55 Chile

UAE

13.66 Colombia

12.38

14.27 Mexico

17.4

15

14.36

23.24 Japan

20

Malaysia

24.18 Australia

25

21.32

25.12 Singapore

27.15

27.59

30

28.52

CLINICAL RESEARCH & INNOVATIONS: INTELLECTUAL PROPERTY GLOBAL INDEX

5

Indonesia

Turkey

Canada

New Zealand

France

UK

US

0

Source: Global Intellectual Property Center

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| VIEW FROM THE TOP

OPPORTUNITIES AND CHALLENGES IN THE KNOWLEDGE ECONOMY DR. ENRIQUE CABRERO Director of CONACYT Q: What are the biggest opportunities and challenges

development was about 0.54% of GDP in 2014. In European

that you identified for CONACYT when you were named

countries, the figure is above 2%. Our most important tool

Director?

here in Mexico is our Specialized Science, Technology and

A: We have a plan for the next few years that addresses

Innovation Program (PECiTI), produced in conjunction

the main challenges we have faced. Our Special Program

with academia, entrepreneurs, and other social actors.

for Science, Technology, and Innovation identifies the

The program lobbies to raise the monetary resources for

need for further investment in these three areas. Further

R&D until they reach 1% of GDP. The second component

issues include the lack of specialized human capital, the

seeks to contribute to investment in human capital,

different levels of scientific development across regions,

while the third promotes the capacities of local science

the need to promote linkages with the productive sector,

and technology actors, so that regional development

and the need to strengthen scientific and technological

will be both sustainable and inclusive. PECiTl also builds

infrastructure. Our main challenge as a country is to

connections among institutes of higher education, and

develop the capabilities required to create a knowledge-

connects public research centers with enterprise, in a

based economy. Empirical evidence demonstrates there

bid to generate knowledge with a practical purpose.

is a positive relationship between economic welfare

The final objective seeks to strengthen the scientific and

and investment in science and technology. Science and

technological infrastructure of Mexico.

technology expenditure leads to more innovation, with the result that competitiveness increases in tandem with

Q: CONACYT is widely recognized for its funding

economic growth. Thirty years ago, countries like Taiwan,

programs and scholarships. What are your most important

Finland, and Korea had similar GDP per capita levels to

programs, and how have they grown over the last five

Mexico, and are now economically prosperous countries.

years?

In this administration, we share the idea that knowledge

A: Our Postgraduate Scholarships Program has granted

is required to enter a new era where human capital is the

363,694

main production value.

institutions in Mexico. During the same period, CONACYT

scholarships

to

study

at

higher

education

sponsored 42,764 students to study in prestigious schools

196

Q: President Peña Nieto has pledged to increase R&D

abroad. Another distinguished program is the National

expenditure to 1% of GDP by 2018. How does this translate

System of Researchers (SNI) that provides financial

into CONACYT’s strategy, action plans, and budget?

stimulus and academic recognition to excellence. Founded

A: The present administration has given unprecedented

30 years ago, the SNI has become a fundamental part of

support to science and technology. The budget assigned

the higher education system, as well as being adopted by

for 2015 is almost 25% bigger than 2012’s budget, proving

other Latin American countries. Additionally, CONACYT’s

the government’s interest in developing science and

Innovation Incentives Program (PEI) supports scientific

technology. Should this tendency continue, we will reach

research

our goal of 1% by 2018. It is important to mention that,

innovation, with a particular emphasis on micro-, small- and

nowadays, the government is the main investor in gross

medium-sized enterprises. One of the important aspects of

domestic expenditure in research and development,

this program promotes the connection of enterprises with

providing 72% of that total. I expect that public funding,

higher education institutions and public research centers.

consistent public policy, and direct and indirect incentives

Finally, Cátedras CONACYT, is a new tool focused on young

to enterprise will boost activity in this sector. This will favor

researchers with strong potential, which promotes the

the interest and commitment of entrepreneurs seeking

integration of human resources into the portfolio of those

to invest in these areas. The proportion of GDP directed

who already have a PhD. Doctors are integrated to the

to research and development is lower than in developed

public research centers and higher education institutions to

states. Mexico’s gross expenditure on research and

develop projects in priority areas for the nation.

projects,

technological

development,

and


Q: What specific measures have you taken to support

Millimeter Telescope, the largest and most complex

research projects and promote innovation in the states

scientific instrument ever built in Mexico. Another flagship

that are lagging such as Chiapas, Guerrero and Oaxaca?

project is the High Altitude Water Cherenkov Gamma-

A: Last January, representatives of four public research

Ray Observatory. Both of these are the product of the

centers belonging to CONACYT signed the Strategic Alliance

collaboration between the US and Mexico. Establishing

for Sustainable Development in the Pacific-South Region

strategic alliances with international partners is essential

(ADESUR), agreeing to work side by side on projects related

in today’s globalized world. We must admit that we

to food sustainability, sustainable tourism, agricultural

have

biotechnology, functional food and nutraceuticals. Coconut

and to recognize that the current problems require

production chains were an area of particular focus. We

multidisciplinary approaches and do not follow physical

recently designed 32 innovation state agendas, made up of

borders. We are doing our best to keep students in Mexico,

495 projects for the most important economic sectors in

by providing them with access to job opportunities. Our

each state. Currently, we are working with our colleagues

Professorships program, created two years ago, offers

at the Ministry of Economy, as well as several other financial

the opportunity for recent PhDs to work at public higher

agencies, in order to coordinate funding and target these

education institutions, public research centers, and federal

projects in the states of Chiapas, Guerrero, and Oaxaca. Life

and state institutions which conduct scientific, social or

science and health topics are very important for us. These

technological development research. So far, the program

topics define the PECiTl and our main requests for support

has created 799 jobs.

limited

resources

for

addressing

all

priorities

include those directed at solving national problems through the application of science. Moreover, our recently created

Q: What are CONACYT’s aims in terms of national and

professorship program focuses on regional and national

international standing over the next few years?

priorities.

A: We are working hard to encourage research, development and innovation throughout our programs. In the future,

Q: How do you compare Mexico’s R&D and innovation

CONACYT will give society ownership of own knowledge

levels in this field to the rest of the world?

economy by connecting social needs to education

A: This administration is focusing its efforts the transition

institutions, research centers, and enterprise. To this end,

to a knowledge-based economy. We have made significant

specialized human resources must be incorporated into

progress, if we compare the increase in the economic

the labor market. Infrastructure is required to strengthen

resources assigned to science and technology in previous

research. The creation of spaces with digital connectivity

years. Over the long term, we want to top the list of

will allow us stakeholders to store, transfer, share and

countries that invest the most in the Straits Time Index, on

analyze substantial amounts of information.

a par with Korea, Israel, Japan, and the US. We are working hard to reach our current goal of increasing research and development expenditure to 1% by 2018. While realistic, this goal is also a challenge, given current economic conditions, and our main challenges are to increase budgets and to build a national system of science and technology investment. We also aim to connect enterprise with the academy and research centers, and to develop science and technology in this way. Q: Do you see international partnerships growing? What would you recommend for companies and universities interested

in

establishing

strategic

alliances

with

international partners? A: At CONACYT, we are constantly looking to sign agreements with international universities and higher education institutions, so that our grant holders can access the best quality education. The same goes for companies and research centers. International partnerships have also contributed to the development of megaprojects in our country, such as the Alfonso Serrano Large

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| VIEW FROM THE TOP

GENOMIC MAPPING AT THE FOREFRONT OF INNOVATION DR. XAVIER SOBERÓN Director General of INMEGEN Q: What is the main aim of INMEGEN?

we should have a shared analytical platform for the entire

A: The institute was established in response to the major

public health sector, which will help with the molecular

revolution in biological sciences and in experimental

characterization of tumors. That means that the private

biology in general. The focus on health, specifically in

sector may also participate by using technology developed

the genomics field, was triggered by the human genome

in Mexico or imported from abroad.

project. When the institute was conceived I had the opportunity to participate in some of the early discussions

Q: To what extent are you collaborating with the private

concerning how the project should be developed due to

sector in this regard?

my expertise in DNA chemistry, protein structure, and

A: We have around ten different collaborations with

function. We were aware that the human genome project

different companies in several areas. We have some of

would bring about a lot of opportunities for research

the most developed facilities for technology transfer and

within the healthcare industry, which was one of the initial

the most developed internal regulations approved by our

reasons the funding was provided for such a large project.

governmental body which allows us to engage in contracts with the private sector. Some of these regulations lack

Q: How successful has INMEGEN’s journey been so far?

enforcement in the other institutes, so we are more

A: Our foundation at INMEGEN is our solid and large staff

advanced because we know that this field is contemporary,

of exceptional researchers, which is a real asset as many

and will continue to produce more business opportunities.

institutions struggle to attract such high caliber scientists.

198

There are also several examples of high quality outputs,

Q: What is the role of INMEGEN’S Technology Transfer

but one area that has been particularly acclaimed was our

Office?

collaboration with the Broad Institute of MIT and Harvard,

A: Our technology transfer office is registered with

through which we produced some important papers

CONACYT, which means that we benefit from some of

related to the unique characteristics of the Mexican genetic

the incentives that CONACYT provides for innovation. We

background. This was the largest study conducted on a

already developed three projects within the industry, but

population with Latin heritage and a previously undiscovered

there is also the potential for five more. Typically a company

gene variant was discovered, accounting for roughly 25% of

will approach CONACYT to propose collaborating with us on

the diabetes epidemic in the country as it was found that

a project and our researchers will work with the companies

Latin Americans, especially Mexicans, are particularly prone

directly to provide them with some of our expertise and

to developing diabetes. This indicates that the genome is an

technological capabilities. In such cases, there are clear

area we particularly need to investigate.

rules of usage and protection for the intellectual property.

Q: How far away are you from producing medicine to treat

Q: How do you anticipate INMEGEN’S recent agreement

Mexico’s individual genome expressions, and what role

with IMPI will lead to increased patent registrations by the

will both the public and private sectors play in this?

institute?

A: This will happen soon and there are several areas where

A: We identified the field of genomics as having a lot

we are more advanced in this sense, certainly when it

of intellectual property so we signed a knowledge

comes to cancer. One example is the discovery that the

sharing agreement with IMPI. INMEGEN can help IMPI to

inherited propensity for cancer is related to several genes

understand and anticipate some of the issues that it will

that we have discovered, such as the BRCA1 and BRCA2

face in technical terms, and in turn they keep us aware

genes that indicate a high risk for breast cancer. Of course,

of new regulations and rules. Many developments will

there are certain diseases that are particular to certain

be patented but only a fraction of those will become

populations, but cancer is more of a global disease, and

actual products, so we should not over-emphasize the

is more similar in different parts of the world. Very soon,

intrinsic value of a patent. Of course, we realize that it is


completely necessary, specifically when interacting with

a little too young and inexperienced to compete with our

large companies, to produce patentable results.

scientists in Mexico. In a strategic area such as systems biology, it is not easy to recruit scientists, as they are in

Q: Why is INMEGEN so unique in Mexico when it comes to

high demand globally. Collaborating with the National

technology transfer?

University, CINESTAV and the health sector, we are trying

A: Most of my peers in other institutes are not allocated

to obtain private funding to enter into a similar program

the resources to carry out research in this field, so when

with the Howard Hughes medical institute for which we

a promising project arises they are forced to decline or

want to recruit ten young scientists per year over the

work on it in their own time. There is not a single other

course of ten years so that we achieve critical mass.

health institute that has a technology transfer office, or has internal regulations regarding the distribution of benefits

Q: How challenging is it to acquire new infrastructure and

and royalties. It is not something that is part of the culture

to what extent do you outsource when there are gaps?

in the health science sector.

A: We are extremely well equipped in terms of infrastructure but what many people do not realize is the speed at which

Q: The government has pledged to increase expenditure

equipment becomes obsolete. There is a perception that

on R&D to 1% of the GDP – how do you hope this will

we do not require equipment as critically as some other

impact the sector?

institutions so we have not been successful in attaining

A: Over the course of my 30 year career, this promise has

funding from recent programs. We are buying around US$2

been made at least six times. This is the first time that I

million worth of new equipment this year and at the national

have seen an actual reflected increase in real terms. The

level, we will have some fairly solid capabilities for genomic

highest investment we previously saw was when we got

investigation. We can also capitalize on established

close to 0.45% of GDP. Now we have reached a level of

connections abroad, and we are open to using some of the

0.54%, which shows real improvement. Some of my more

whole genome sequencing currently being carried out with

basically-trained scientists are now devoted to innovation

the large international companies due to cost restrictions.

and are working directly with companies, so we are very well positioned to benefit from that particular pledge.

Q: What are the main obstacles facing the advancement of genome research in Mexico?

Q: How do INMEGEN researchers interact with universities

A: The main obstacle is persuading the clinical area that

like UNAM, and how do you foster talent growth?

the research is valuable. The significance of the discovery

A: A collaborative environment has been fostered over time.

of the human genome is on par with the discovery of

Some UNAM researchers work with institutes on a sub-

antibiotics and the development of surgery. Over the

contracted basis and institutes fund some research. The

coming decades, a lot of energy will be required to

National University will also pay for scientists and technicians

train and persuade physicians to experiment and adapt.

from several institutes to work on multi-disciplinary projects.

Homogenizing clinical practice guides and training staff to

This can create tension because CONACYT has created

utilize the new technology will also be a key issue which

a new modality to hire young research scientists who are

needs to be addressed.

distributed into different research placements but who are significantly better paid for their level of expertise compared

Q: Is the main challenge that the government refuses to

with our own scientists from the same program. The fact that

invest the required amount to fund training? Or does the

research scientists are not paid competitively is a problem

clinical sector itself not quite understand the scope of the

that we need to address because these researchers are well

transformation it will have to undergo?

renowned and they realize that they are an asset. Sadly

A: There are challenges everywhere, but I think one of

one of the main reasons that Mexican talent is leaving the

the main challenges has been the ability to communicate

country is because of low salaries, among other issues such

effectively with the clinicians, which is absolutely necessary

as difficulties in getting decent financing and the lack of

to advancing research. I think that this research will

capacity for speedy and pertinent expenditure.

transform things so completely, that the community will be resistant to the changes for a while. Also, the government

Q: How successful have your initiatives with private

still wants to see a return before investing more money.

companies been in attracting talent back to Mexico?

When we start developing new ways to treat diabetes, to

A: We had a program financed by the Televisa foundation

classify the patients, and to develop treatments, they will

in which we made an international call for scientists.

be convinced that they will recover any investment as well

Unfortunately, some of the most qualified candidates were

as making a significant profit.

199


TURNING RESEARCH INTO PRODUCTS – ACADEMIA’S ROLE Monterrey Institute of Technology and Higher Education

entrepreneurs with tools to advance their projects. For

(ITESM) is commited to advancing research and innovation

Dr. Zertuche, Mexico is well positioned for quality biological

in Mexico. Within ten years, the university has generated

research and its application to the health sector. The country’s

vast knowledge and expertise in the biotechnology field,

biggest challenge, however, remains creating and exporting

enabling them to help the food and life science industries

its own technology rather than importing and distributing

optimize their bioprocesses. Expanding biological systems

it. “Mexico has a solid platform to launch solutions onto the

and extraction and purification processes has resulted in

market, the problem is that very few are willing to capitalize on

many benefits, proving that biotechnological research could

it. I believe that if we continue at the same rate of growth that

have a pronounced impact on many fields such as agronomy,

has been seen over the past few years we will have a mature

energy, pharmaceuticals, environment, and food science. The

industry in the next ten years and will see a lot of Mexican

Monterrey Campus focuses on the health sector in general including pharmaceuticals and nutrition, with modern research lines in the field of genomics and diagnostics. Dr. Manuel Zertuche, Director of the School of Biotechnology and Food Science, says that the college “has been putting a lot of effort into developing new technologies, new medical devices, and sensors to improve diagnostics.” Nanotechnology is also a promising field set to revolutionize health and life sciences. In Mexico it is quite common for researchers to limit their research to publication instead of commercialization. In this regard, Dr. Zertuche explains that, “when a researcher publishes his findings, it means that he has indeed contributed in some measure to his field of study and is a good indicator that innovation has been reached. Nevertheless, publishing articles should not be a scientist’s sole objective; findings should impact society with innovative products or services.” To achieve this, more mechanisms that connect academia

“What really matters to us is the journey from patent to finished product or consumable. We have registered over 350 patents over the past ten years, which is not a vast number compared to the total number of patents filed in Mexico, but sizeable when it is compared to other institutions” Dr. Manuel Zertuche, Director of the School of Biotechnology and Food Science at ITESM

with the private sector could be developed. The university

products entering the market,” Dr. Zertuche affirms. Synthetic

understands the value of this sort of relationship and has

biology and nanotechnology are predicted to become niche

created links between students, professors, and companies.

industries requiring Mexican participation. To achieve this,

Spaces where companies are invited to view and participate

Dr. Zertuche says is necessary to change specialists from

in project development with their expertise and capital have

researchers to developers and to start negotiating with

been created. In this way the Biotechnology Center created

other nations in order to create innovations. Finding a way to

a protein product called Provita, which has captured

effectively market ideas to potential investors is key. To tackle

the interest of several companies due to its potential

this the college invites international institutions to further

applications. Provita is a soluble stable protein that can be

develop their most promising projects.

added to water, milk, and even solids, in order to enhance nutritional value. It is intended to help address the problem

Dr. Zertuche’s priorities are to continue this work and to

of high calorie, low protein food consumption. Provita has

increasingly push the biotechnology and food engineering

the same amino acid content and quality as animal protein,

divisions to the next level. Attracting the best talent is an

but a lower cost and environmental impact.

important goal for the university to keep its leadership position and entrepreneurial environment. Additionally, the

200

Since 2005, ITESM has been the leader in patent filing

ITESM Monterrey Campus recently created ClusterTEC in

in Mexico, but

it is not the university’s biggest focus.

order to enhance its research, innovation, and entrepreneurial

ITESM has the largest technology transfer system in the

capabilities, since connections with companies have proved

country, and in less than ten years has created 15 industrial

to be useful for graduates to commercialize their ideas and

parks where ideas born in the university are developed.

open new businesses. Finally, Dr. Zertuche reinforces his

The university’s business incubator helps researchers

commitment to advancing innovation: “Academia plays a very

in all phases of product design and development until it

important role in improving the country’s innovation level and

reaches the market, with an academic group providing

we are determined to continue working with this resolution.”


| VIEW FROM THE TOP

CONNECTING ACADEMIA AND INDUSTRY DR. MIGUEL BERISTAIN HERNÁNDEZ Director of Monterrey Institute of Technology and Higher Education (ITESM) School of Life Sciences

Q: What is ITESM Mexico City Campus’s relationship with

COFEPRIS approval. Our researchers work extensively on

research?

the same molecules to minimize the required amount of

A: ITESM is endeavoring to be the best academic institute

testing. Most researchers in public universities unfortunately

in Latin American and, to achieve this, our main focus

do not have the financial resources to carry out molecular

is strengthening our production of academic research.

tests on biological systems, so normally only conduct in vitro

Although we have excellent researchers, the vast majority

and in vivo tests. We focus more on preclinical and clinical

of our expertise has been centered on teaching. Mexico

areas as well as biotechnology and biomedical therapies.

City Campus still has no medical graduates yet since the

One of our Directors created a diagnostics platform through

medical curriculum is relatively new, but each semester, 20

information systems under ITESM’s intellectual property and

nutritionists, 30 biotechnologists and 17 medical biologists

its technology has been applied to the early detection of

graduate. To strengthen research, a year ago we decided

cervical cancer. Our university has helped companies engage

that all professors had to generate an adequate research

in the generation of technology. Our greatest achievement

profile under which to develop projects to attract financing

lies in our creation of a greater diffusion of medical prevention

from international or private funds. Our professors now

and early diagnosis.

spend less time in seminars and devote most of the day to research areas of interest. A success example is Dr. Jorge

Q: How important are partnerships between academia,

Valdez’s research in biotechnology, for which he has been

public bodies, and the private sector?

awarded the Rosenkranz prize.

A: Research represents a common interest to all parties. We are building links with international universities in order

Q: What are some of the main challenges facing the

to create research networks to accelerate the exchange of

country?

medical information. We are also working with industrial

A: Mexico faces a significant challenge as, despite possessing

and biomedical engineers to improve hospital processes

advanced epidemiological profiles, patient mortality is high

and address key shortcomings in the technical and

due to inadequate medical training. To some extent the

administrative management of hospitals. This way, we

country is a contradiction. Within its borders highly qualified

seek multidisciplinary partnerships to improve processes

doctors and progressive medicine can be found, but the

so that patients receive quality, efficient, and humane care.

inequitable distribution of specialized medical treatment is

We have been asked to support a research center in the US

evident. Fortunately, in Mexico there are expert physicians

dedicated to cancer research due to the low prevalence of

willing to distribute their time between both high-tech

evolved cancers in that population. ITESM also collaborated

private hospitals and hospitals lacking in proper facilities.

with the EU and ProMéxico on a project to help certify 40

The School of Life Sciences is adapting to the shifting

clinical research centers. On undertaking this project I

epidemiological profile by focusing on chronic diseases, as

became aware of the size of the clinical research market

well as continuing its work on contagious infections. Work

globally, but noted that Mexico lacked the same impact in

on non-transmittable illnesses should not impede research

the industry. Despite a high level of bioscience expertise

on still-prevalent infectious diseases. It remains crucial to

and significant talent in Mexico, there seems to be a national

work on solid information systems to accurately detect

and international reluctance to conduct studies here as it

possible disease outbreaks.

is perceived that protocols are not strictly followed and quality is not guaranteed. There have been instances of

Q: Much of the University research carried out in Mexico is

data manipulation, which has serious implications across

never commercialized - why is this?

the medical industry. As a result, even the smaller Mexican

A: The majority of public universities focus their efforts on

clinical sites are now seeking to be certified under quality

basic research. Before developing a new treatment, numerous

standards and, measuring by current progress, we expect

clinical trials must be performed in order to gain FDA or

to be close to certifying 37 of the 40 clinical sites.

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| VIEW FROM THE TOP

A PIONEERING LOCAL RESEARCH CENTER DR. SONIA MAYRA PERÉZ TAPIA Executive Director of the Unit of Research and Development in Bioprocesses (UDIBI)

Q: How did your involvement in the Transfer Factor Project

regulatory affairs, and quality control tests. Our quality

lead to the establishment of the UDIBI research center?

control standards set us apart and specific guidelines,

A: Transfer factor has a long history in Mexico. When it was

norms, and ISO standards are implemented at UDIBI. It is

discovered in 1955, knowledge in the field of immunology

difficult to find a laboratory in Mexico that works with Good

was in its infancy, so when Dr. Sherwood Lawrence found

Laboratory Practice, so we stand out in this regard. We

that partial immunity to infectious diseases was transferred

are still too small to really compare ourselves to research

from immune cells to others, he believed only one molecule

centers in Europe and the US, but our quality services are

was responsible for that effect, which was designated

the same as those from other universities in the world

‘transfer factor’. Later on, as the field of immunology

despite being cheaper. We can perform viral validations

developed and the different biological processes were

for biologics at one-tenth of the average price in US, which

gradually understood, transfer factor remained a mystery.

is about US$1-2 million. At present we provide two local

Respected Immunologist Dr. Sergio Estrada Parra met

companies with such services, and are negotiating with a

Dr. Lawrence at a conference about 40 years ago, and

multinational company for preclinical studies, validation,

discovered that the transfer factor’s action was mediated by

and proof of concept of different molecules.

a mix of more than 1,000 peptides. In 1971 the first product was registered at the regulatory agency and 30 years ago

Q: How is your long-term vision for UDIBI evolving?

Dr. Estrada started producing a small batch of this product

A: We have to take advantage of the different trends

from leukocytes of healthy people in the Escuela Nacional

developing in the pharmaceutical industry right now.

de Ciencias Biologicas of the Instituto Politecnico Nacional

Firstly, we want to focus on providing more specialized

(IPN). I have been working on transfer factor for 20 years. In

services for the development of biocomparables. Later, as

the project’s early stages, there was a great need for more

our expertise is developed, we want to produce innovative

preclinical studies and general development, but we quickly

biopharmaceuticals. UDIBI is a National Laboratory that

moved from producing 20 to 1,000 bottles of transfer

receives funding from CONACYT, and therefore we are

factor a year, and now we are producing 500,000 bottles

committed to providing services for academia. I am part

per year. The product has gained COFEPRIS approval in

of Red Farmed, which is a network for pharmaceutical and

its injectable and oral forms and, due to it being obtained

diagnostic method development at CONACYT, and one

from leukocytes of human blood, strict guidelines and

important goal they are working toward is to find four or

requirements must be complied with, especially for viral

five molecules with a satisfactory research background in

control. As the project continued growing, we needed a

order to transform them into actual products. In order to

larger scientific staff to increase our production capabilities

continue being a National Laboratory, UDIBI has to invest in

as well as to advance our knowledge of transfer factor and

R&D for products that can be commercialized and at present

immunology. As a result we also started providing services

we have about 15 molecules under preclinical development

for the biopharmaceutical industry, and so a designated

that can be transformed into products. The R&D process

research center was founded in 2012, called UDIBI.

encompasses basic research, proof of concept, preclinical studies, and clinical trials. We have several molecules

202

Q: What is the main focus of UDIBI at this point, and

and medical devices in the basic research stage, but only

how would you compare its standards on a national and

a handful of them manage to evolve to the next stage,

international level?

during which the proof of concept and preclinical studies

A: We provide pharmacokinetics and pharmacodynamics

are designed and executed. If positive results are obtained,

in vitro studies for the development of biosimilars. Our

major pharmaceutical companies may be interested in

biggest contracts are for providing biocomparability

conducting clinical trials and we can create technology-

studies, as well as identifying several blood analyses for

transfer agreements with multinational companies with this

clinical trials, expert advice for scientific projects and

purpose and if not, UDIMEB has its own clinical studies unit.


Q: Have you found accessible funding for the projects and

Q: How is the Government reacting to this pressure?

how attractive do you think the field is for investors?

A: The government has already changed the law, but this

A: We are receiving funding from IPN and the private

problem still manifests in research institutes. The government

sector, but we need even more investment to keep

is also investing more in life sciences, and CONACYT recently

growing. I see a lot of opportunities and we also have

signed a contract with SANOFI to provide training in this

the option to expand the business by collaborating with

company, which benefits graduates as well as SANOFI.

the private sector. Mexican authorities removed the local

The National Institutes of Health receive funding from the

plant rule some time ago, and for this reason many big

Government, but their activities and initiatives are different

pharmaceutical companies closed manufacturing plants

from those in public Universities. The latter have business

in the country but continue selling products in the Mexican

incubators that are available to every start-up. Also, the

market. However, the same companies are required to carry

budget and administrative process of research centers and

out test drugs for quality, which is a significant business

projects are determined by the university and a simpler

opportunity. The National Entrepreneurship Institute

administrative process for this kind of projects is necessary.

produced a report that highlights the biopharmaceutical

UDIBI comprises the transfer factor project, services for the

sector as a priority for the Mexico City area, due to the

pharmaceutical industry, and medical care to patients, which

presence of qualified professionals, companies, hospitals,

are considered different projects that receive money from

the regulatory agency, certified laboratories and research

different sources. Even though projects are successful and

centers, although these activities are not yet truly

create a reliable revenue stream, money is not allowed to be

integrated.

used according to the needs of the center. The Government should be aware of this problem and create new models for

Q: What needs to be done for R&D and innovation to

the administration of research centers and projects.

thrive in Mexico? A: The first stumbling block to innovation in Mexico is the

Q: What role should clusters play in helping support

conflict of interest that exists in institutes. Investigators at

industry growth?

institutes are not allowed to commercialize their research

A: There are health clusters in Morelos, Nuevo Leon,

or to create variations, and they do not receive significant

Queretaro, Jalisco, and Mexico City, but none of them are

compensation for their discoveries or products they

functioning properly. The most important cluster with

invent. This explains why transfer factor is still only a

the longest history is in Monterrey, but generally health

project in this institute, even though it has commercial

clusters are not well organized in Mexico. Good planning

potential. Red Farmed published a study on state-of-the-

should involve the participation of companies, institutions,

art of biopharmaceuticals in Mexico and found that there

regulatory agency, and all agents of the innovation cycle,

were hundreds of molecules in research centers that do

but instead there is a lack of collaboration between

not have the appropriate support to become products.

companies, academia, and the government. In Morelos the

Certain articles of the Science and Technology Law and

land intended for developing the cluster is empty because

the Public Servants Law have been reformed to authorize

no security has been established in the area and it does not

the creation of companies by employees but nevertheless

have the necessary services for it to function. A few years

institutes have stringent policies in this regard. Therefore,

ago, the whole sector had great expectations for the cluster

fostering innovation in Mexico relies on shifting the

in Cuernavaca, but it has not been a successful initiative. At

mindset of both Directors and researchers, and this is

present, we work directly with the private sector instead of

the only way for it to thrive. Researchers are expected

being part of a cluster, but we are open to participating in

to engage in passion-driven scientific endeavors without

clusters in the future if they are properly structured.

any commercial or monetary ambitions. However R&D activity can benefit everyone in Mexico if the right policies

Q: What is your strategy for communicating your services

and incentives are implemented. I strongly believe this

to big pharmaceutical companies?

paradigm will change in the next few years since the

A: First of all, a greater budget is needed for improving

number of scientists that are pressuring the Government

our visibility, and we need to incorporate a marketing and

to allow commercializing research is increasing. If this

public relations team into UDIMEB, as well as financial and

does not happen, scientists will continue to leave research

regulatory experts. Furthermore, we need a strategic plan

centers and even the country, to join companies offering

for developing alliances with bodies such as CANIFARMA

more incentives. Not supporting researchers in the

and COFEPRIS for establishing new projects and providing

right way has a dramatic impact on R&D and innovation

more services, which will create jobs for students and

indicators in Mexico.

PhDs. We expect this to take several months.

203


CERTIFICATION BRINGS MORE CLINICAL TRIALS In 2012, The Mexico City Campus at Tecnológico de

According to Dr. Victor Belalcazar, Director of Icaro, one of

Monterrey announced a two-year project to assist 40

the clinical research centers that earned the certification,

clinical research sites in becoming certified to ISO

“there is nothing more important than improving quality as

9001, the global standard for quality management. In

a means to increasing competitiveness.” Yolanda Cervantes,

collaboration with the Competitiveness and Innovation

Clinical R&D and Medical Affairs Vaccines Director at

Program (PROCEI) and the European Commission, the

GlaxoSmithKline Mexico, said that more research centers

aim of the program was the training and certification of

are expected to join this initiative and become part of the

40 Mexican small and medium enterprises (SMEs) that

collective drive for quality that Mexico is experiencing.

conduct clinical studies. The clinical trials industry in

Similarly, Francisco García Zetina, Executive Director of

Mexico is expanding, and more collaboration among key

Products and Establishments Approval of COFEPRIS,

players is necessary to promote further development.

stated that certified clinical research centers will undergo

Working for the professionalization of clinical research

less regulatory scrutiny, although by its very nature

and improving the quality of knowledge possessed by all

the requirements are constantly adapting to prevent

actors in the industry will ideally position Mexico as an

compromise of patient security.

attractive investment opportunity for more multinational clinical trials and aid the country to become a clinical

Regarding clinical research in other Latin American

research hub in the Latin American region.

countries, Humberto Reynales, CEO of the Center of Attention

and

Medical

Investigation

(CAIMED)

and

The project began with the concept of developing an

President of the Colombian Association of Clinical

innovative quality model for clinical research centers.

Research Centers (ACIC), described a norm requiring

International regulations as well as the Good Clinical

Colombian research centers to be certified by the

Practice (GCP) standards were reviewed to incorporate the

Colombian regulatory agency INVIMA. ACIC enforces

best requirements and recommendations into the model.

several protocols such as ethics committee improvement

Subsequently, several SMEs were contacted to participate

and training for researchers. Furthermore, he highlighted

in the project, selected according to their experience,

the importance of developing a collaborative network in

knowledge and technological capabilities. According to the

Latin America for strengthening the clinical trials industry

Project Leader, Dr. Dora Carranza, Director of the Clinical

in the region, while applauding the already high standard

Research Unit of Tecnológico de Monterrey, Mexico City

of clinical research professionals and quality practices.

Campus, one of the biggest challenges was transforming investigator mindsets from an exclusive focus on patient

The 40 SMEs are located throughout the Mexican

care to the acknowledgement of the research units as

territory and the next step in the training process is to

businesses, requiring a business strategy, quality policy

build a network of certified quality centers with the

and standard procedures.

aim of consolidating their presence in the industry and working with related associations, such as the Alliance of

The Mexico City Campus of the University undertook

CROs in Mexico (ACROM) and the Mexican Association

training of staff from the 40 research centers through

of

courses

the

Investment in the clinical trials industry in Mexico could prove prudent since Mexico has a large untreated patient

implementing a quality management system enables

pool, a high prevalence of a variety of chronic degenerative

companies to increase customer satisfaction by process

diseases, and an array of highly qualified professionals.

control and monitoring. In the clinical trials field, both

Moreover, the country’s geographical proximity to the US

patients and multinational companies are clinical site

and other Latin American countries has created a strategic

customers, so not only must high quality sites comply

advantage. Mexico has proved to be able to conduct

with GCP and regulatory requirements, but also prove

high quality clinical trials through exemplary audits and

capabilities in quality planning, strategic allocation of

inspections results, and recently COFEPRIS developed

resources, evaluation of suppliers, personnel training

a pre-authorization process in which nine Institutes of

and documentation, all of which must be specified in a

Health can review and pre-authorize study protocols

standardized procedures manual. Employment of such

within 20 days. While Mexico continues to develop its

protocols ensures that patient safety is guaranteed and

R&D capabilities, hosting more clinical trials becomes a

customer requirements are met. An authorized company

catalyst for the creation of jobs, as well as representing a

accredited the research centers to ISO 9001 standards.

therapeutic alternative for patients.

204

than

two

services

(AMIIF).

and

more

consultancy

Industries

over

of

direct

Pharmaceutical

Developing

course

and

Investigative

years.


| WORLD CLINICAL TRIALS Map of Number of Clinical Trials in the World (Source: ?)

World 195,286 Canada 14,117

Europe 54,440

South Asia 3,196

US 86,605

Africa 4,657

Southeast Asia 3,991

Mexico 2,401

Middle East 8,138

Japan 3,748

Central America 2,227

North Asia 3,621

Australia 5,136

South America 6,656

East Asia 18,896

Canada 14,117 United States 86,605 Mexico 2,401 Central America 2,227

South America 6,656

Europe 54,440 Africa 4,657 Middle East 8,138 North Asia 3,621 East Asia 18,896

South Asia 3,196 Southeast Asia 3,991 Japan 3,748 Australia 5,136 Source: www.clinicaltrials.gov

205


| VIEW FROM THE TOP

AN ASSOCIATION TO SUPPORT CRO GROWTH JENNY PAREDES President of ACROM

Q: You were recently named president of ACROM. What

delayed our work and the approval process. Now, we meet

are your plans and goals for the association?

with the Ministry of Health on a monthly basis to discuss the

A: ACROM was established five years ago with three

new regulations and representatives of every association

primary aims: to become known as the main Mexican body

review all the information. We are now able to have an open

for clinical research, to upskill staff on project management

and frank discussion with regulatory authorities. However, we

and study coordination, and to organize conferences with

do not expect many changes to the current regulation, since

national and international organizations. These three

these alterations would only add to the elements companies

main goals have been addressed, so we are evolving

must comply with. Instead, any modifications should help

towardsdirect influence on Mexican legislators by working

authorities to catch up with their backlog and become more

in conjunction with other associations such as COFEPRIS

efficient by standardizing processes across the country.

and the National Bioethics Commission, responsible for the legislation governing all the ethics committees in the

Q: You are also creating an association of CROs in Latin

country. We also work with IMSS in its push to increase

America. To what extent will you ally yourself with existing

its number of clinical trials nationwide. The CROs under

CRO associations in other countries?

ACROM currently conduct 90% of all research in Mexico.

A: In 2014, we began an initiative called ACROM LATAM, aimed at uniting all CRO associations in Latin America.

Q: Does ACROM place importance on the creation of

The goal is to standardize processes and to harmonize

relationships with academia and research organizations?

communication across all the countries involved. We are

A: We are collaborating with some universities like UNAM,

still working toward this goal since, at this point, we are still

ITESM, UAM, and La Salle to establish research training

establishing ACROM LATAM’s regulatory framework. There

models. We also want to organize a job fair to ensure

are many different working cultures involved, making

that students are aware of the wide range of possibilities

our standardization efforts all the more complex. At the

that clinical research can offer as a career. The expansion

same time, ACROM is also trying to gain recognition by

of clinical research should create many new jobs but, if

TransCelerate, the main association of CROs in the US in

students are unaware of its existence, we will have a lack

order to increase its presence and influence.

of qualified professionals. After that, the next step is to raise awareness about the importance of commercializing

Q: To what extent do you expect the clinical trial industry

research. There is still a lot of work to be done here as

to grow in Mexico within the next three to five years?

many investigators do not understand the need to

A: This area grew by 5% in the last five years but has the

commercialize research. CONACYT has a comprehensive

potential for considerable future growth. Mexico has a

scholarship program with CANIFARMA but these are too

lot of strengths but the main one is the size of its patient

focused on basic research and not on clinical research.

population, which will only keep growing. The public

We need to work together to increase the number of

health sector already no longer has the capacity to provide

clinical studies being carried out. In 2014, we signed a

services to this vast population, so by carrying out clinical

collaboration agreement with AMIIF because they expect

research in Mexico we would be able to offer patients more

to make a huge investment on clinical trials by 2020.

options for care. Patients in Mexico still have a good patientphysician relationship, meaning that they trust their doctor’s

206

Q: COFEPRIS will publish a revision of NOM 12 this year.

prescriptions and suggestions. This is highly dissimilar

How will this affect ACROM and its members?

to other countries where patients often request a second

A: The industry has witnessed considerable change in the

or a third opinion. Another advantage is that most of the

last three years as COFEPRIS has become far more open to

Mexican population lacks access to health insurance, which

collaborating with associations in the review and proposal of

makes clinical research potentially beneficial for them as an

new policies. The old regulations were often confusing, which

alternative to access innovative treatments.


| VIEW FROM THE TOP

THE RIGHT CLINICAL RESARCH PROFESSIONALS MIRIAM SERRANO President of the Association of Professional Specialists in Clinical Research (APEIC) Q: What is APEIC’s mission? Can you tell us about some

professionals receive a direct reward from continuous,

of its key activities?

specialized education, a steady job, and from highly

A: Our mission is to convene all the area’s clinical research

competitive salaries. Mexico has great potential to grow

professionals so as to establish a tight network. Our main

in clinical research, so this is a fertile field for young

goal is to strengthen our human capital and maximize

professionals who are integral in accelerating this growth.

Mexico’s competitiveness in the field of clinical research. In the short term, APEIC focuses on building strategic

Q: Plenty of research projects are being overlooked. How

alliances with various stakeholders in clinical research,

are you closing the gap to increase productivity and

which

competitiveness in research?

include

the

relevant

government

authorities,

research institutes, patients, and pharmaceutical industry

A: First of all, APEIC works hard to ensure that both

players. We also seek to work with independent review

sectors realize that clinical research speaks only one

boards and ethics committees (IRBs and IECs), contract

language, as defined by scientific and ethical principles

research organizations (CROs), and other vendors.

and regulations. By sticking to this script, it will eventually become clear that everybody is pursuing the same goals.

Q: What needs to be improved to attract further

The most efficient way to achieve these goals is by working

multinational studies?

together and capitalizing on every possible synergy. On

A: The research industry in Mexico is facing a number

one hand, the pharmaceutical industry needs scientific

of noteworthy challenges at the moment. The industry

breakthroughs to drive innovation. On the other hand, the

is sensitive to changes in clinical trial timelines and the

academy depends on technical and economic support to

startup time in clinical trials is one of the most relevant

continue research. As a result, the academy and industry

indicators of global competitiveness. The number of

should and must be a highly productive partnership. This

clinical trials conducted in Mexico over the last five years

partnership is crucial to the local pharmaceutical industry

has fluctuated, and a direct correlation can be observed

and academy, since it will enable the Mexican industry

between

variations.

to shift from replicating products such as generics and

Research industry growth is stalling overall, and therefore

biosimilars to developing innovative solutions that address

reducing startup times is key if we are to capitalize on

those local health needs that are not currently being met.

Mexico’s full potential, which could amount to three

Furthermore, the academy will benefit from transforming

times the current investment levels. We need to be sure

its research programs into tangible benefits for society,

that all key stakeholders across the board are aware of

which is the common goal of both sectors.

regulatory

timelines

and

these

their responsibilities where regulatory requirements are concerned.

Q: What other major events have you planned for this year? Can you tell us about your main priorities going

Q: To what extent does clinical research appear to be an

forward?

attractive and profitable field for young professionals?

A: Our first priority is to carry out a census on the current

A: The ideal clinical research professional is an individual

state of medical knowledge among clinical professionals

whose experience, training, and education provide the skills

nationwide. Based on this data we can identify training

to yield high quality data. Research subjects’ rights, safety,

needs and thereby plan our annual academic program,

and well-being are protected by local and international

which

regulations, as well as scientific and ethical standards.

conference. We also plan to launch the National Program

Therefore, an awareness of all of these regulations is

of Certification of Clinical Research Professionals (CRP),

crucial. Another important factor is the researcher’s ability

with a view to demonstrating that CRP in Mexico have the

to meet trial commitments – timelines, recruitment, quality

skills, knowledge and expertise required to compete at a

assurance as well as their own predictability. Research

global level.

will

then

be

integrated

into

our

national

207


| VIEW FROM THE TOP

ASSURING OPTIMAL SITE QUALITY PARAMOUNT DR. JOSÉ LUIS VIRAMONTES Director of Remote Site Management and Monitoring at PPD and Former President of ACROM

Q: How would you classify Mexico’s success in attracting

Q: Is COFEPRIS taking the right action in order to speed

clinical trials to date?

the process along?

A: By comparing the number of trials implemented in

A: We have seen significant cooperation and COFEPRIS

Mexico to other countries in Latin America, we can perceive

has proposed new initiatives to improve timelines. They

that we are in a competitive position. There is evidence

separated approvals from amendments, which used to

that the quality of research in Latin America is on par with

run simultaneously and was problematic since there are

any other country in the world. Although there are some

usually several amendments per protocol. We are also

problems in the region, we have also clear strengths and

exploring other alternatives, such as the possibility to run

we are trying to promote the industry among decision-

the ethical committee approval process parallel to the

makers all over the world. To attract foreign companies, we

approval process by COFEPRIS. Right now, unlike in other

are increasing our collaboration with academia and with

countries, this process is sequential: ethical committees

research institutions, with a host of great researchers who

have to approve the proposal before it can be submitted

have a mainly academic approach. I would say that their

to COFEPRIS. In 2013 a new and efficient initiative called

focus is on clinical training and academic research so they

Unidades Habilitadas para la Aprobación de Proyectos

have little interest in clinical trials. At the same time, clinical

de Investigación (UHAP) was launched. Nine units were

investigators perceive the CROs as intermediates between

created at the most important national institutes of health

themselves and international pharmaceuticals. So our

in Mexico with the objective of accelerating the approval

current goal in Mexico is to improve our relationship with

process. Working independently from ethical committees,

universities and research institutions in order to promote

they evaluate the documentation, and within 30 days submit

the importance of recognizing professionals in the field of

it to COFEPRIS who will then require only 20 days to review

clinical research.

it, reducing the approval time by about a month. COFEPRIS also has a new initiative to alleviate their backlog of clinical

Q: What is your opinion on the timelines involved in

trial approvals before the end of the year called the Grupo de

bringing a product to the market in Mexico?

Alta Productividad (GAP). They contact every company that

A: Mexico has very well defined processes to approve clinical

has projects with pending approvals, requesting additional

trials. We are working together with the government to

information as needed in every case, and once provided, they

address pertinent issues, and timeframes in Mexico are now

agree on a meeting to review the submission.

shorter than in other Latin American countries. The approval

208

process takes about six months from the beginning of the

Q:

process to the final decision by the regulatory authorities. In

certifications – how important are these?

More

clinical

research

centers

are

acquiring

general we are working within very competitive parameters

A: We all agree that training and certification will bring

and on average, the speed of obtaining approval is faster

widespread benefits to the industry. However, while

than that of other large countries. There are three steps that

certifications are useful, by themselves they do not prove

dictate the whole approval processes. Firstly, the company

that a site is compliant with regulatory practices. Certification

submits the subject drug to regulatory authorities. While this

is different to effective performance. A global problem is the

is a relatively efficient process, there are still some areas of

lack of a certification that can guarantee quality performance

opportunity to simplify our internal procedures. The second

in research. A company needs internal certification to prove

step is related with the approval from ethical committees

they are compliant with ICHs and GCPs and that they are

as required by the regulatory agency. The third component

trained in good clinical practices but there is no official

in the clinical trials approval process relates to the agency

accreditation for this. Like in many countries, in Mexico there

review (COFEPRIS). They have an official timeline of three

is no mandatory certification to conduct pharmaceutical

months, and although timeframes have improved, there are

research. As CROs, we are most concerned with assuring the

still delays and backlogs.

quality of the site.


| VIEW FROM THE TOP

OUTSOURCING CLINICAL RESEARCH TO DRIVE COMPETITIVENESS CECILIA MORENO Head of Clinical Operations at PPD Q. How seriously is the CRO industry taken as a sector in

opportunity to optimize resources and expertise within the

its own right in Mexico?

region and boost our delivery features to the benefit of our

A: CROs play a significant role within the clinical research

clients. The Northern Cone is augmented and balanced by

(CR) industry in Mexico and all over Latin America, mainly

the Southern Cone, which is comprised of Argentina, Brazil,

due to the general trend of outsourcing CR services. In

and Chile.

Mexico this is partly a result of the integration of the local CRO industry association in ACROM, and its important role

Q: Recently IMSS opened to clinical trials – are you hopeful

in interacting with the industry and the regulatory authorities

this will incrase clinical trial levels?

such as COFEPRIS. In the coming years, the CRO industry,

A: IMSS and has an impressive infrastructure, with almost

as a recognized sector, will keep on acting as a consolidated

2,000 medical units nationwide, of which 36 are third-level

driver to promote the competitiveness of Mexico.

hospitals. In 2013, IMSS provided more than 125 million office visits, which equates to more than 350,000 a day. Over

Q: In spite of its strengths, only 1.2% of global trials are

the past ten years, few companies have conducted clinical

conducted in Mexico - how can this be improved?

trials within IMSS, but this new direction is now opening the

A: In general, all of Latin America has the potential to

possibility to conduct pharmaceutical studies in its facilities.

increase its participation in the pharmaceutical research

This openness should be considered as very positive, with

market. As an emerging country, Mexico still needs to

the hope of substantially increasing Mexico’s potential to

develop and regularly promote its advantages, such as its

compete for large global and regional trials.

geography, population, epidemiology, economy and medical infrastructure. The three most important factors in which all

Q: What is your perspective of Mexico as a platform for

stakeholders are working together are the improvement of

managing more clinical trials?

professionalization of clinical sites, the implementation of a

A: Latin America is attractive to global investors given

more efficient regulatory process to approve clinical trials,

its large population, and wide accessibility, among other

and finally the encouragement of greater collaboration

factors. Under these circumstances, Mexico currently has

among academia, regulatory authorities and the industry.

a great opportunity to become the regional leader in CR

Working in an integrated manner within the region will also

due to its current positive macroeconomic environment

help to increase its competitive position in terms of country

and open regulatory position. There is a general effort

mix determination and resource optimization.

in Mexico to replicate as much as possible the proven successful Korean model (Korean Network for Clinical

Q: What role does the PPD office in Mexico play locally

Trials, KONECT), which may help growth.

and regionally? A: Mexico was the third office PPD opened in Latin America

Q: How do the ongoing delays in approving and opening

in 1999, after Brazil and Argentina, in response to the

new protocols impact CROs?

growing potential of the region. During the last 15 years,

A: The average clinical trial approval timeline in Mexico, about

PPD’s main role in Mexico has been to support the global

six months, can be considered competitive when compared

and regional business through using the highest quality

with other Latin America countries. However, it is widely

standards. In the local market, PPD has been building a solid

recognized that there are still many key development areas

image with strong and proactive participation in most of the

that must be addressed. COFEPRIS is actively proposing ways

local CR forums. In Mexico we have always been responsible

to enhance the efficiency of its internal processes, to address

for clinical operations conducted in Central America and

the approvals backlog. They are also requesting the industry

the Caribbean, and since 2014 we have been part of PPD’s

help with the process by holding meetings to discuss all

Northern Cone of Latin America, which includes Colombia,

pending approvals and collectively reviewing all the relevant

Ecuador, Peru, and Venezuela. This structure offers us the

information, and so far this strategy has been effective.

209


REGIONAL DEMAND FOR LOCAL CLINICAL RESEARCH KNOW-HOW Only 15 years ago, the Mexican clinical trials industry was

In its 15 years of operation, Infinite Critical Research has

virtually non-existent. With very few experts in the country

developed significant expertise in financial planning

and with a lack of proper regulations, big pharma companies

and risk management to protect itself against uncertain

were simply uninterested in bringing clinical trials to Mexico.

revenue streams.

This combination of factors led Arturo Rodríguez, CEO of Infinite Clinical Research, and his partner to found Infinite

Aside from these financial constraints, Infinite Critical Research

Clinical Research as a CRO that could provide regulatory

has had to keep up with the evolution of Latin America as a

affairs

and

destination for clinical trials. Mexico only emerged as a clinical

international CROs. Today, he sees his company as a unique

research hub in recent years after its regulations for the

success story in the Mexican clinical trials industry. Competing

industry finally caught up with expected standards. In 2000,

with multinational CROs is no easy task. As the headquarters

when the CRO took its first steps, Argentina was the preferred

of the largest pharmaceutical companies are located

location for clinical trials in the region. “The situation changed

abroad, the selection of countries for conducting clinical

dramatically as Mexico improved its services, competitiveness,

trials is also performed outside of Mexico. Furthermore,

and specialists,” says Rodríguez.

services

for

pharmaceutical

companies

international CROs have the size, resources, infrastructure, and knowledge to conduct and manage multinational clinical

Recently the public authorities have taken real steps to help

trials as outsourcing services for pharmaceutical companies,

bring more clinical trials to Mexico. IMSS has been open

allowing them to dominate the global market. Nevertheless,

to conducting clinical trials without holding intellectual

whenever companies begin operations or open protocols in

property rights, and Infinite Clinical Research has a number

a new country, they face the challenge of complying with

of ongoing clinical trials with IMSS that have shown

local laws and regulations, which requires experienced and

promising results. COFEPRIS has also been transformed: in

knowledgeable personnel. According to Rodríguez, Infinite

2012, it conducted audits of clinical research sites, followed

Clinical Research has been catering to this need since its

in 2013 with a process to verify the compliance of ethics

foundation: “we have provided 70% of the international

committees as well as the certification of specific CROs in

CROs based in Mexico with legal support to establish their

2014. Alongside this, COFEPRIS has implemented a pre-

operations in the country. This is better than competing

authorization process in which the National Institutes of

against them by trying to attract clinical trials,” he says.

Health can review protocol submissions within two weeks. According to Rodríguez, these steps have reinforced

“The challenge for local CROs is

to

provide

services

and

support pharmaceuticals with the same quality and expertise as international CROs” Arturo Rodríguez, CEO of Infinite Clinical Research

Mexico’s leadership position in Latin America at a time when different players in the clinical trials industry are increasing their quality standards. Infinite Clinical Research is ready to capitalize on the changes taking place by expanding in Mexico, as well as in Central America and the Caribbean. “These countries need Mexico’s support for developing this promising industry, which is beneficial to patients and national economies. We have experience in promoting clinical trials in countries

210

This is not the only challenge facing local and smaller CROs

with environments that do not allow them to meet their

as drug development is also a high-risk business. With

full potential,” reveals Rodríguez. “Besides this, we will

only one out of 5,000 molecules becoming an approved

consolidate Infinite Clinical Research in Mexico now that

drug, billions of dollars are invested in molecules that may

the world has begun to recognize the advantages of

seem to be apparently safe and effective in early stages of

conducting clinical trials in the country.” Despite this

development, but ultimately turn out to be insecure and/or

positive vision for the future, he still hopes for one final

ineffective later on before being canceled. “Multinational

change. He believes that Mexico must undergo a cultural

CROs are absolutely aware of this risk, and they plan their

transformation to move beyond a widely held belief

operations and budgets accordingly,” states Rodríguez.

among Mexicans that clinical research is an unethical way

However, such advanced planning is trickier for local

of experimenting with patients. “Conducting clinical trials

CROs. If a protocol managed by Infinite Clinical Research

must be recognized as a highly regulated professional

is canceled due to security issues, up to five months may

activity

lapse until a new contract for a study protocol is signed.

innovations,” he concludes.

that

benefits

people

with

very

important


THE 13 PRINCIPLES OF GOOD CLINICAL PRACTICE (GCP) GCP is the global standard for conducting research involving human beings. It comprises 13 ethical and

5. Clinical trials should be scientifically sound, and described in a clear, detailed protocol.

scientific quality principles aimed at protecting the safety

6. A trial should be conducted in compliance with the

and well-being of human participants and applies to all

protocol that has received prior Institutional Review

clinical investigations, with a particular emphasis on clinical

Board (IRB) approval, Independent Ethics Committee

trials of medicinal products and medical devices. It was

(IEC) approval or favorable opinion.

developed by the regulatory authorities of the EU, Japan,

7. The medical care given to, and medical decisions

and the US, in a group named the Tripartite International

made on behalf of, subjects should always be the

Conference on Harmonization (ICH). The agreement was

responsibility of a qualified physician or, when

finalized in 1996, and became effective in 1997. Soon after

appropriate, a qualified dentist.

implementation, the GCP gained international recognition

8. Each individual involved in conducting a trial should

as a benchmark for best practice, becoming a reference for

be qualified by education, training and experience to

many regulatory agencies around the world while creating local regulations for clinical trials.

perform his or her respective task(s). 9. Freely given informed consent should be obtained

1. Clinical trials should be conducted in accordance with

from each subject prior to clinical trial participation.

the ethical principles that originate in the Declaration

10. All clinical trial information should be recorded,

of Helsinki, and that are consistent with GCP and the

handled, and stored in a way that allows its accurate

applicable regulatory requirements.

reporting, interpretation, and verification.

2. Before a trial is initiated, foreseeable risks and inconveniences

should

be

weighed

against

11. The confidentiality of records that could identify

the

subjects should be protected, respecting the privacy

anticipated benefit for the individual trial subject and

and confidentiality rules in accordance with the

society. A trial should be initiated and continued only

applicable regulatory requirement(s).

if the anticipated benefits justify the risks.

12. Investigational products should be manufactured,

3. The rights, safety, and well-being of the trial subjects

handled, and stored in accordance with applicable

are the most important considerations and should

good manufacturing practice (GMP). They should be

prevail over interests of science and society.

used in accordance with the approved protocol.

4. The available nonclinical and clinical information on an investigational product should adequately support the

13. Systems with procedures that assure the quality of every aspect of the trial should be implemented.

proposed clinical trial.

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| VIEW FROM THE TOP

BRINGING PHASE I STUDIES TO MEXICO KAREN HAHN Director of Clinical Trial Management at ICON

Q: What role does Mexico play in ICON’s global strategy?

as larger molecules, which involve complex protocols and

A: ICON is a multinational company from Ireland that opened

study designs, are replacing them. These studies are harder

its Mexico office in 2004 and is now the largest in the region.

to manage as they involve different tests and information

We have two hubs in Mexico, one for commercialization

than regulators are accustomed to. Another emerging area

and another for medical safety. The latter now incorporates

is clinical trials for medical devices. ICON and other CROs

about 30 people and provides services to Latin America,

are also starting to bring Phase I studies to Mexico, which

Europe, and the US during Phases II and III including post-

are scarce due to a lack of experience conducting these

commercialization studies and regulations. The FDA is

studies, making international companies reluctant to bring

highly interested in results from our Mexican offices, as

them into the country. The country has many strategic

Hispanics are one of the largest minorities in the US and it

advantages in terms of attracting these studies such as

is easier to capture patient data in Mexico than in the US.

lower costs and highly qualified professionals.

Q: In what ways can CROs differentiate themselves as the

Q: In your opinion, does Mexico have the correct

marketplace becomes more competitive?

regulatory environment for clinical trials?

A: We are heavily investing in technology and recently

A: We do not yet have the appropriate regulation but

launched eConsent (eIC) which was developed using insight

COFEPRIS is working on modernizing the system. It is

provided by research from Carnegie Mellon University. This

important for us to communicate the knowledge that we

is built on our Firecrest technology platform that enhances

have gained over the years and to implement the necessary

study performance by delivering a range of tools, services,

reforms in order to be able to compete with other countries

applications and solutions for more effective investigator-

in Latin America. COFEPRIS has implemented some novel

patient engagement, leading to better study management.

efficiency strategies, such as the High Productivity Group

We are providing this service for all our clinical studies and

(GAP), which was in charge of reviewing all the pending

other companies are hiring us based on that system, even

submissions last year. Also implemented was the Enabled

those that are conducting their own clinical trials but want

Units for Pre-judgement Support (UHAP), a group made up

to incorporate our Education Technology Platform.

of nine national institutes that are supporting COFEPRIS in its pre-approval process. COFEPRIS also received international

Q: How much work is there actually right now for CROs?

recognition last year from the WHO as an approved

A: At this point 60% of clinical trials in Mexico are conducted

Regulatory Agency in Vaccines as well as PAHO endorsement

by CROs and ICON is one of the top five companies in this

after their inspection. We need to build on this recognition,

area in terms of size, projects, and revenue. Pharmaceutical

and while this will be a relatively slow process, eventually

industries see us as partners and trust us to provide insight

COFEPRIS will be recognized by the global industry.

into clinical development and conduct whole programs, not just single studies. We support our clients in early phase

Q: Is there a positive perception from patients of clinical

studies by helping them to determine which molecules are

trials in Mexico?

most promising using technology that can predict to a certain

A: Patients used to have a negative perception of clinical

extent the functionality of a molecule. We are also starting to

trials, and we have been working to change this. An ongoing

conduct bioequivalence studies and we have trials specific to

issue that discourages patients is that Mexican regulations

vaccines that are new to Mexico’s national health system.

prohibit their remuneration. We are only allowed to pay healthy volunteers and then only a small stipend that

212

Q: What are the main trends being seen in the clinical

cannot qualify as a salary, so there is a need to focus on

trials industry driving ICON’s growth?

other benefits we can deliver to participants such as access

A: At this point biosimilar studies are more common than

to high level medical attention and to novel study drugs or

generics. The number of small molecule studies has reduced

devices.


| VIEW FROM THE TOP

OPTIMAL ENVIRONMENT FOR ONCOLOGY STUDIES JENNY PAREDES Manager of Clinical Operations at PRA Health Sciences

Q: How have you tailored your local presence in Mexico to

to adapt, but now we are able to implement risk monitoring

fit the particular market here?

on a daily basis with real-time data provided through

A: We carry out both full service studies and embedded

technology. The systems facilitate the process and make

studies, the latter being a brand new department integrated

us more detail-oriented. Further benefits of the technology

into our infrastructure. We did this by acquiring a local CRO.

we use include the fact that the client is given the same

We currently service around ten local contracts within the

information that we see, and we are able to interpret results

department of embedded studies alone. The embedded,

more quickly, meaning we can implement action plans

or implanted model, involves situating a resource within

within hours. An emerging market within clinical trials is

the company to monitor the study carried out by client.

mobile clinical trials, incorporating smartphones, meaning

This diversification has created a significant opportunity

that in the future even a laptop will not be necessary.

for us, although we still see demand for our full service studies. We find that the full service studies cater more

Q: Do you think typical late diagnosis of cancer patients in

to international needs, whereas the embedded research is

Mexico is an opportunity for CROs like PRA?

mainly carried out locally, due to the higher level of control

A: This issue has a significant impact on PRA in particular,

the option provides to the client.

since the majority of our studies are conducted in oncology and we are a renowned company in this field. Around

Q: What type of training do you provide in order to keep

75% of our studies centers on oncology, with roughly 25%

employees up to date about the various industry changes?

constituting Central Nervous System (CNS) studies. There

A: Each member of our team, CRA or otherwise,

is definitely an opportunity in the field and there are two

undertakes an initial 30-day training program upon joining

favorable factors for PRA. One is the fact that the Mexican

the company. The process involves training on local

population places great importance on physician-patient

Standard Operating Procedures (SOPs), client SOPs and

relationships, meaning that they do not tend to seek second

project-specific SOPs and this forms the basis of the CRA’s

opinions since they have an inherent trust in their primary

continued growth within the company. Every three months,

care physician. The other advantage is the prevalence of

PRA has a standard of issuing updated SOPs, since the

late diagnoses in Mexico. Despite efforts by the government

industry is constantly changing, so all PRA employees are

in campaigning for breast cancer awareness, there still

regularly retrained. Each CRA must also pass a quality visit,

exists a pronounced lack of education, meaning that poor

meaning that the functional manager monitors the CRA

populations generally do not understand the implications of

within the working environment, and this is carried out at

the disease and do not seek medical treatment.

least once or twice a year depending on the complexity of the study. It is not project-specific, but gives us an effective

Q: How do potential clinical trial patients access

indication of the quality of the study, understanding of the

information about relevant studies?

study, and whether the sponsor requirements are being

A: We have identified awareness-raising as an area in need

met. We also implement an annual online four-day CRA

of development. At the moment, we generally advertise

assessment, which gauges the training quality provided to

through newspaper advertisements and word-of-mouth.

the CRA and whether or not employees are up to date with

Sometimes

developments in the current clinical research industry.

we also have doctors who specialize in certain diseases

physicians

provide

recommendations

and

or conditions acting as oppinion leaders, who identify Q: How has the incorporation of technology impacted the

potential patients through their own practices and medical

way in which clinical trials are conducted?

contacts. It is becoming easier to communicate with patient

A: Technology has created a significant change in

associations, who can facilitate discourse at a patient level.

monitoring, which impacts quality of training and the way in

Additionally, social networking is now invaluable in terms of

which quality reviews are carried out. Initially, it was difficult

raising awareness, so we advertise through social media.

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| VIEW FROM THE TOP

WORLD CLASS LOCAL RESEARCH FACILITIES DR. SERGIO GUERRERO President/CEO of Accelerium Clinical Research

Q: What does your considerable experience in the regional

range of clinical trials including dental studies, bioequivalence

clincial trials industry tell you about Mexico?

and biotechnology studies from phase I to phase IV for the

A: In 2000, I was relocated to Mexico and at that stage it was

testing of drugs, biologics and medical devices. We are

clear that Mexico was participating in very a small number of

among the very few research sites that have the required

clinical trials. Most clinical trials were performed in Europe,

international infrastructure to perform Phase I clinical trials

Canada and the US, mostly because the pharmaceutical R&D

in Mexico. We performed our first phase I trial just last year

areas were concentrated in those countries. Pharmaceutical

so this is still a very small operation. Of our current studies,

companies slowly began to explore the option of Latin

80% are clinical phases and 20% bioequivalence studies,

America playing a part in clinical trials. There are three key

since 95% of our studies are commissioned by international

countries that interest pharmaceutical companies: Brazil,

companies from the US or Europe.

Argentina, and Mexico. Pharmaceuticals are generally more interested in these countries for clinical trials due to

Q: What are some of the main challenges facing the CRO

their established regulatory framework and experienced

sector in Mexico?

medical professionals. Mexico itself is a significant country

A:

due to the evolution of regulatory framework and the

appropriate research sites and meeting the deadlines

better understanding of clinical research practices among

for recruiting the number of volunteer subjects for each

investigators and ethics committees. Additionally, the

study contracted. Our international indicators illustrate

presence of the significant transnational CRO industry means

that the clinical research industry is 50-60% behind

that Mexico is now the second most significant country for

schedule due to incomplete patient recruitment within

participation in clinical research in the Latin American region.

the allocated time. A research site usually requires from

The

biggest

challenge

for

CROs

is

selecting

three to 20 patients for a clinical trial depending on the Q: What is the history of Accelerium in performing clinical

drugs being studied and the study selection criteria.

trials?

Selection criteria are also strict, and when selecting one

A: Accelerium was created in 2011 for the execution and

patient for a particular trial more than two thirds of the

administration of clinical trials in Mexico. We are pioneers

evaluated patients are rejected due to incongruity with

in the industry, working alongside the biotechnology and

the study criteria. If a site fails to complete the patient

pharmaceutical industries in collaboration with regulatory

recruitment within the allotted time it can be difficult for

agencies in order to increase our international exposure.

the CRO to promote future studies with the same client.

Now we offer several services to the local and international

Perhaps it is necessary to work on oversights related to

pharmaceutical industries including reviewing project

training and site infrastructure in order to create better

feasibility, recruiting investigators and patients, and

standards among the research sites.

ensuring that studies follow national and international regulations. We have all the necessary resources to perform

Q: How do you identify the right patients?

clinical trials including a management teams, clinical

A: Our first step is to analyze the patient population and

teams, investigators, laboratories, quality assurance, and a

the local incidence of the disease needed for any particular

pharmacy. We also have experienced clinical teams with

clinical trial. Subsequently, we approach physicians or

qualified specialists, nurses, technicians, and ethics and

investigators for potential patients that qualify according

research committees. Our facilities and equipment are

to the study criteria. The second strategy is to publish an

fully functional with 36 beds and specialized areas for

advertisement in the local newspaper directed towards a

interchangeable drug and biotechnology studies.

particular disease or study. Patients associations proved to be an effective method of recruitment since we were

214

Q: What type of studies does Accelerium perform?

able to find many groups of patients that have the same

A: Our current 6.1km facility was created for the execution of a

disease and are seeking alternative treatment.


UNITS TO SUPPORT PRE-AUTHORIZATION (UHAPS) Nine enabled Units to Support Pre-authorization (UHAPs) of clinical trials were created as part of the collaboration framework to evaluate clinical research protocols between COFEPRIS and the Coordinating Commission of the National Institutes of Health and High Specialty Hospitals (CCINSHAE), with the aim of improving the authorization process for clinical trials in Mexico. 1.

Children Hospital of Mexico Federico Gรณmez

2. National Institute of Cardiology Ignacio Chรกvez 3. National Institute of Oncology (INCAN) 4. National Institute of Medical Science and Nutrition Salvador Zubirรกn (INCMNSZ) 5. National Institute of Respiratory Diseases (INER) 6. National Institute of Neurology and Neurosurgery Manuel Velasco Suรกrez (INNN) 7. National Institute of Rehabilitation 8. National Institute of Public Health 9. CCINSHAE

215


| VIEW FROM THE TOP

LOCAL RHEUMATOLOGY STUDIES EXPERT SEES STEADY GROWTH MELISSA ROSALES Director General of RM Pharma Specialists Q: What is the story behind the creation of RM Pharma

us, as well as becoming the site with the largest number of

Specialists?

patients worldwide in one study in rheumatoid arthritis, in

A: RM Pharma was established in 2009 to provide consulting

2013. The audit of the sponsor produced zero findings, which

services to the pharmaceutical industry and to conduct

positioned the site and Mexico as a country where studies

clinical studies as an independent monitor. Entrepreneurship

are conducted with high quality and meet international

has been at the core of RM Pharma since its creation. My

standards. However, if we were to have an inspection by

experience in the pharmaceutical industry compelled me to

the FDA this would allow us to continue learning from

take the risk of creating my own company, and it started as

observations or findings generated to improve our current

a clinical research site specialized in rheumatology in 2010.

quality management system. In addition, this should be

That same year we were selected to conduct two studies,

replicated in other clinical research sites in the country to

and by 2013 we had 12 studies to conduct that year.

improve the image of Mexico as a partner of choice in which to conduct future clinical studies.

Q: What is the impact of autoimmune diseases in Mexico? A: The field of autoimmune disease in Mexico is similar to

Q: What other activities does RM Pharma have besides

other countries in the region. It is important to point out

clinical trials to promote health in Mexico?

that autoimmune diseases cover a wide spectrum of clinical

A: At RM Pharma we have an annual plan for disseminating

entities, affecting joints, connective tissue, skin, liver, lungs,

health information. For example, we generate quarterly

and thyroid gland, among others. We are working mostly

conferences for patients and the general public on

on rheumatic autoimmune diseases; of these, rheumatoid

autoimmune

arthritis is the most pertinent. It affects 1-2% of the

associations and provide workshops on nutrition and

population and is one of the main causes of disability in

stress management.

diseases

and

we

approach

patient’s

Mexico. The coverage of social security has increased in recent years and several efforts have been made to inform

Q: Only 1.2% of multi-national clinical trials are conducted

the general population about this rheumatic disease.

in Mexico – what needs to be done to attract more studies? A: In the past, there was no legal certainty for the

Q: Being certified by ISO 9001, what are the advantages

authorization of trials, with rules and requirements varying

of implementing a quality management system in the

with each new head of the COFEPRIS. Today this situation

organization?

is changing with new proposals from COFEPRIS to reduce

A: With this system we have an overview of the tasks that

protocols approval time and the generation of a national

need to be done, not only one particular task at a time.

database of clinical research sites and a database of

Moreover, the quality management system ensures the whole

Principal Investigators operating clinical research in Mexico.

process is recorded so it can be reviewed and discussed

Both databases will be elaborated by the pharmaceutical

at any time, which is convenient for all participants at the

companies and CROs in order to reduce approval timelines

center. The ISO 9001 would also be helpful to promote our

to 20 days. Nevertheless, there is not yet enough clarity as

site by implementing new protocols so that any CRO can be

to how and when this process will start. In addition, in the

confident about the quality provided by our site knowing it

majority of the cases, research sites and pharmaceuticals

has an external and international certification. To date, few

or CROs meet all of COFEPRIS’ requirements, but because

Mexican centers have achieved this qualification.

of the lack of legal certainty, a large number of late starting protocols remain in Mexico due to long official

216

Q: As an FDA audits candidate, how does this influence

approval timelines. Since most clinical research studies

RM Pharma and Mexico’s global reputation?

are international with a competitive recruitment approach,

A: RM Pharma was the top patient recruiter around the world

expected delays prevent some pharmaceutical companies

for a particular study. This achievement was important for

from conducting studies in Mexico


FIGHTING THE BATTLE AGAINST LUNG DISEASE As chronic and degenerative diseases currently play a major

with the creation of jobs and foreign investment. Therefore,

role in big pharmaceutical companies’ innovative portfolios,

this should be a significant motivation for collaboration

the need to conduct clinical trials for such diseases increases.

between

In Mexico today, the risk of chronic and degenerative diseases

companies, and research centers.

the

regulatory

authorities,

pharmaceutical

has overtaken the risk posed by contagious diseases and infections, and respiratory disease is no exception. Tobacco

The work of Dr. Sansores also includes developing a

smoking has a prevalence of 14 to 20% in the Mexican

cutting edge smoking cessation program which is tailored

population, which equates to 20 million smokers, and is

around the individual personality traits of each patient.

directly related to cardiovascular and cerebrovascular

As a general rule, approaches to smoking cessation take

diseases, diabetes, and chronic obstructive pulmonary

a blanket approach and “more effective results will be

disease (COPD). Leading to serious complications such as

seen if programs are tailored to meet patients’ needs on

emphysema, chronic bronchitis, and bronchiolitis, COPD is

a personal basis,” explains Dr. Sansores. There are key

already the fourth most common cause of death in Mexico.

differences among patient genotypes which account for

One company involved in combatting these diseases in

varying levels of neurotransmitters and behaviors and as a

Mexico is Centro Respiratorio de Mexico (CRM), specializing

result, it is not appropriate to assume that a method which

in clinical trials involving respiratory and pulmonary function.

is successful with one patient will be equally effective

“Clinical trials can be a promising alternative for patients who do not have access to private or public healthcare services, especially when dealing with chronic diseases that incur lifelong expenses” Dr. Raúl Sansores, CEO of Centro Respiratorio de México

CEO Dr. Raúl Sansores explains “clinical trials can be a

with another. Ultimately, in genomics there will be a lot of

promising alternative for patients who do not have access to

opportunity for innovation of this type of tailored medicine

private or public healthcare services, especially when dealing

and testing in the coming years.

with chronic diseases that incur lifelong expenses.” In this way, the clinical trials industry helps the healthcare sector in

Dr. Sansores is vocal in raising awareness about the

lessening the burden of disease, efforts that can be further

dangers of smoking and the prevalence of chronic

supported by increasing quality standards in Mexican clinical

smoking-related conditions. Taking into consideration that

research sites. Dr. Sansores is an advocate of investment in

COPD has a prevalence of 12% in smokers, CRM engaged

safety procedures and adopting the quality and commitment

in a mass media program calling for universal smoking

that exists in labs in the US and Europe, so CRM was recently

cessation on November 19, coinciding with World COPD

certified to ISO 9001. According to Dr. Sansores, “taking

Day. On Smoking Cessation Day which falls on March 31,

risks when conducting clinical trials can compromise

a number of activities are carried out in order to raise

patient safety, so this quality accreditation is a worthwhile

public awareness of the issue. Moreover, as COPD is an

investment in that it guarantees all operations within the site

underdiagnosed disease with up to 90% of COPD patient

are standardized, monitored, and effectively managed.”

symptoms going undiagnosed in Mexico, the clinic provides pulmonary function tests free of charge with the

With the recent efforts in reviewing the Mexican Official

aim of preemptively detecting COPD.

Norm NOM-012-SSA3-2012, focus is increasingly being placed on refining the quality requirements for conducting

In terms of expansion, CRM has plans in the near future to

clinical trials and Dr. Sansores describes this development

expand the research center in terms of infrastructure and

as a necessary step. However, he believes that the approval

staff. Developing capabilities for conducting bioequivalence

process for study protocols could be further improved. This,

studies will be a major focus and expansion into new

along with sites’ certification, could strengthen Mexico’s

specialized areas of study such as metabolic disorders are

competitiveness in terms of attracting multinational

in the pipeline. The main goals for CRM are to increase the

clinical trials to Mexico. Clinical trials do not only benefit

number of clinical trials conducted and develop partnerships

the patient, but bring economic advantages to the country,

for establishing new projects in different fields.

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| VIEW FROM THE TOP

TACKLING CHALLENGES FROM BONE DISEASE TO RENAL FAILURE DR. JUAN ALFREDO TAMAYO CEO of the National Committee for the Prevention of Osteoporosis (COMOP) Q: What led you to establish the National Committee for the

Q: Some major reforms have been announced to the

Prevention of Osteoporosis (COMOP)?

public structure - do you see these being implemented?

A: Under harsh economic conditions but with the financial

A: There is a widespread general impression that large

support of pharmaceuticals, I founded COMOP in 1994.

public institutions, such as IMSS and ISSSTE, do not need

The original objective was to perform a range of studies

to be reformed given their successful 60-year history,

with the National Institutes of Health. These studies cover

which complicates any attempts to integrate them. There

clinical trials and epidemiological studies, incidence, and

is already a measure of cooperation between public

prevalence of bone disease. Today, we have expanded

institutions, such as consolidated purchasing of medication

this to include prevention work and we have a clinical

from pharmaceutical companies, which saves millions of

trial facility and our own medical review board. We follow

dollars. On the other hand, many areas, such as drug and

strong standards for quality and transparency, and are

treatment delivery, cannot be fused. The fragmentation

ISO 9001 certified. We are collaborating with companies

between the 32 Secretariats of Health is enormous and

all over the world and are recognized by the European

thus very hard to overcome. Furthermore, one of the largest

Commission and Tecnológico de Monterrey. We have been

obstacles to transforming the health sector is the change

full members of the International Osteoporosis Foundation

of administrations every six years. Every new administration

since 1999.

implements different changes and regulations, making the process of reaching a consensus more convoluted. On the

Q: How challenging was it to acquire funding for COMOP?

other hand, the private sector is ready for change. The

A: We have been working with private donors and

most appropriate solution would be to reach an agreement

pharmaceuticals for more than ten years. Once the

between the public and the private sector.

financial pressure caused by the economic crisis was alleviated, corporations once again sought to provide

Q: Beyond osteoporosis, what other areas of study have

financing through philanthropy. We opened the first

you focused on?

entrepreneur society, Access Salud, where both the

A: I have extensively researched methods for the detection

non-profit and the for-profit sectors could collaborate.

of early-stage kidney disease. These diseases are a

NGOs participate through COMOP while companies are

big financial drain on healthcare resources all over the

administered by Access Salud. We are now looking at

world. Early detection would allow the increased survival

the venture capital programs offered by National Monte

of those suffering. I worked with several investors to

de Piedad or the Bill and Melinda Gates Foundation. We

develop a network of human dialysis centers. Today, there

have business plans for expansion and we want to make

is a growing trend to open specialized clinics in Mexico

franchises.

to cater to diseases as the public sector is currently not offering the most cost-efficient treatments. We have

218

Q: What health initiatives is COMOP involved with?

several initiatives to address kidney disease. Firstly, we

A: We have an initiative called “Bone Health Through Life,”

have a collaborative program, edX, the online education

in which we monitor bone health from birth to the end of

platform which launched in June 2015. Secondly, we

a patient’s life. We are also focusing on dignified aging

want to promote the early identification of non-dialysis

and reestablishing our old advocacy groups that were

dependent kidney disease, for which we are developing a

forgotten during the periods of economic uncertainty.

network of 16,000 doctors. This initiative started in 2015

From 1994, we polished the integrated services for health

and will seek to improve the standard of primary care in the

with the program “Niños y Adolescentes +Fuertes, +Altos,

specialized treatment of kidney disease. The third focus is

+Sanos,” a joint collaboration with the World Health

on hemodialysis, namely the promotion of nutrition and

Organization. We are the only center in Mexico with that

nephroprotection in collaboration with pharmaceutical

collaborative agreement.

companies.


| VIEW FROM THE TOP

FACILIATING CLINICAL PROTOCOLS JOSÉ LUIS MATA Director General of Inspire Pharma

Q: What were the most important opportunities you

the traditional structure of setting up and managing research

identified in the CRO industry segment?

from our facilities, we embed ourselves in the habitat of the

A: Inspire Pharma was established in 2013 with the idea of

patient and investigator. This reduces project risk by ensuring

developing a different kind of clinical research center. We

that investigation procedures are carried out in a familiar

wanted to bridge a gap between two sides of the sector.

environment for patients and physicians alike.

On one side, the pharmaceutical industry is in dire need of professionals trained in clinical research and on the

Q: What proportion of your clients is represented by CROs

other, the private medical community has a high patient

and how have their criteria for research sites evolved?

flow rate but does not perform clinical research due to a

A: Around 70% of our customers are represented by CROs.

lack of knowledge and experience in the field. Therefore,

When selecting a research center, they mainly look for

Inspire Pharma can help the pharmaceutical industry

extensive experience in conducting clinical trials and a high

to identify researchers and physicians who meet all the

population of potential patients. Our working model involves

necessary requirements for conducting clinical research.

providing the necessary experience and knowledge to obtain

Simultaneously, we can train and advise these physicians

quality results while our partners provide clinical expertise

on the correct procedures for carrying out the entire

and high patient volume. Our partners agree that the best

research process surrounding clinical research. Therefore,

way to develop quality clinical research is to develop projects

we facilitate the process of conducting clinical protocols in

in the same environment the patients are accustomed to, so

Mexico due to our quality research services.

they have a deep understanding of our infrastructure model and provide invaluable support. Developing Phase I projects

Q: What do physicians need to understand better about

is not currently in our immediate plans. Furthermore, patients

the clinical trials industry?

experience real benefits through Inspire Pharma. The main

A: Doctors are not familiar with many aspects of the

advantage for the patients involved in such research is the

pharmaceutical industry, such as functionality, purpose

access they are given to a new generation of drugs and

and the avenues for professional development it can

medical devices with the potential to help cure their diseases,

offer them. To counter this, we propose the integration

as well as being able to access private healthcare services,

of education related to clinical research into university

which will closely monitor the development of their condition.

curricula, and in the meantime, forums should be created to train doctors on target areas and to help future researchers

Q: What do you look for in potential clinical research

better understand the pharmaceutical industry. We believe

sites?

that, by educating physicians about key issues facing the

A: All our procedures are based on operating manuals and

clinical research industry, future medical specialists will

SOPs that meet the requirements of any quality system,

be trained with a clear idea of how their medical practice

but do not have a certification by an official entity such as

correlates with clinical research. As a result, there will be

ISO. So far, none of our clients have requested that specific

more opportunities for conducting clinical trials in Mexico.

certification but we believe that it would beneficial for COFEPRIS to create specific accreditations for research

Q: What are the priority areas for your clinical trial studies?

centers. This would be a long term project and we do not

A: We are working on projects related to ophthalmology,

anticipate the implementation of these measures in the near

metabolism, and medical weight loss devices. We determined

future. We have also participated in FDA audits and we know

these areas as our priorities since the incidence of diseases

that we are subject to further audits at any given time. Our

related to these specific fields is high in Mexico, yet treatment

operations rely on manual procedures because we realize

options remain limited, providing the ideal environment for us

there is a direct correlation between the number of successful

to support the country’s medical infrastructure. We are also

audits received by Mexican companies and the attraction the

unique in terms of research centers as, instead of adopting

country poses as a beneficiary of foreign investment.

219



There is a large presence of foreign medical device manufacturers in Mexico due to the country’s manufacturing strengths and the open economy. Mexico is the ninth exporter of medical devices in

the world and is the number one supplier for North America with a market share of 35%. Regulation improvements are also being implemented, such as the Fast Track Health Accord, which allows devices to be approved within thirty days if they are already approved by the FDA or the Canadian authorities. Systems connectivity is becoming more important in healthcare, where equipment and devices play a vital role in monitoring patients in both critical and stable conditions. The growing fields of teleradiology and digital health are thus becoming more relevant in today’s daily medical practice.

The chapter will provide an overview of the medical device manufacturing landscape and examine the improving regulatory process. The role of integrators in providing valuable solutions to both innovative manufacturers and hospitals will be analyzed as well as the opportunities for information systems and digital health in advancing medical care.

HIGHLIGHTS • Manufacturing clusters • Acquisition in the public system • Systems and e-health • Integrators • Regulatory improvement

MEDICAL DEVICES & INFORMATION SYSTEMS

9


El momento en que la calidad te hace parte de la industria. Nosotros trabajamos para este momento.

// CALIDAD

HECHA POR ZEISS

ZEISS se ha consolidado en el mercado mexicano desde 1912, siendo hoy la empresa líder en máquinas de medición por coordenadas, posicionándose como un socio reconocido en la industria. met La metrología industrial de ZEISS es un sistema perfectamente equilibrado: desde los componentes hasta los sensores, software, y los mejores especialistas. Todos los equipos están diseñados para ofrecer los resultados más confiables en el menor tiempo posible.

Customer Interaction Center 01800 24 93477

www.zeiss.com.mx


CHAPTER 9: MEDICAL DEVICES & INFORMATION SYSTEMS 224

ANALYSIS: Medical Devices: An Evolving Industry

226

VIEW FROM THE TOP: Pablo Dávila Gutiérrez, AMID

228

VIEW FROM THE TOP: Alejandro Paolini, Siemens Healthcare

230

VIEW FROM THE TOP: Carlos Jimenez, B. Braun Aesculap

231

VIEW FROM THE TOP: Paulina Escobedo, B. Braun Medical

232

VIEW FROM THE TOP: Sergio Villa Escobosa, BioSkinco

234

ANALYSIS: Classification of Medical Devices According to Risk

235

VIEW FROM THE TOP: Rima Alameddine, CR Bard

236

VIEW FROM THE TOP: Claudia Cárdenas Alanis, Escala Biomédica

237

VIEW FROM THE TOP: Francisco Morales, 3M Health Care

238

VIEW FROM THE TOP: Edna Álvarez, Malvern Instruments

239

VIEW FROM THE TOP: Martin Ferrari del Sel, Dräger Mexico

240

VIEW FROM THE TOP: Luis Nieto, ConvaTec

241

VIEW FROM THE TOP: Ángel de Vecchi Armella, VECO

242

EXPERT OPINION: IMS Institute for Healthcare Informatics

244

INSIGHT: Ulises Bacilio Pérez, Grupo PTM

245

VIEW FROM THE TOP: Marianela Santos Flores, Health Angel Monitor Systems

246

VIEW FROM THE TOP: Antonio Carrasco Ruiz, PLM

223


MEDICAL DEVICES: AN EVOLVING INDUSTRY The Medical devices industry has been growing closely alongside the medical sector. This area is exceedingly large as it incorporates an extremely wide variety of devices. The Global Harmonization Task Force defined a medical device as any article, instrument, apparatus, machine, appliance, implant, software, or material used for many different purposes including, but not limited to, prevention, diagnosis, or treatment of a disease or an injury, the support of life or physiological processes, disinfection of medical devices, and control of conception. The global market for medical devices continues to grow but it is being impacted by three different trends: value-based health care, increased regulations, and internal resource constraints led by the downturn of the economic sector. The production of medical devices worldwide was valued at US$624 billion in 2013 and it is expected to grow at an average annual rate of 7%, thus the sector is expected to reach US$996 billion by 2020, according to ProMéxico. The industry has grown considerably in Mexico, and it is considered to be an important economic sector. According to ProMéxico and INEGI, Mexico currently has more than 2,344 companies with more than 148,000 workers dedicated to the manufacture of medical devices, most of them located in Mexico City, Nuevo Leon, Baja California, Chihuahua, Tamaulipas, and Sonora. Mexico is attractive for international

Currently, Mexico is both the largest medical device importer

manufacturers of medical devices as the country can offer

and exporter in Latin America and it is expected to remain

competitive costs, highly qualified professionals, and a

so for the next few years. According to Espicom, more

geographically strategic position from which to export to

than 90% of medical devices produced by Mexico in 2014

Latin America. The evolution of this sector can be attributed

were exported to the US. The rest is divided among other

to many factors within Mexico including scientific and

markets, including France and Belgium. ProMéxico declares

technological progress, a prolonged life expectancy, and an

that total exports for 2014 reached US$7.7 billion. The main

aging population. ProMéxico states that Mexican production

products exported are medical, surgery, and odontology

of medical devices was valued at US$14.6 billion in 2014 with

instruments (74%), followed by orthopedic devices (11%)

an expected average annual growth of 7.2%.

and respiratory and massage equipment (7%).

Production of OF medical devices in Mexico PRODUCTION MEDICAL DEVICES IN2008-2014 MEXICO

(Source: ProMéxico with dates of System of National Accounts, INEGI and Global Insight, 2015 ) 15,000

14,188

14,360

2012

2013

14,627

13,423 12,161 12,000

9,276 8,578

9,000

6,000 2008 US$ Million Source: ProMéxico, INEGI, and Global Insight

224

2009

2010

2011

2014


MANUFACTURING COSTS IN THE MEDICAL DEVICES INDUSTRY COMPARED TO THE US

Manufacturing Costs In The Medical Devices Industry (Source: Global Trade Atlas and ?, 2015) Mexico -18.9%

CAN -5.4%

-20

-15

NED -5.0%

UK -4.3%

FRA -2.8%

-10

ITA -1.6%

JPN -1.1%

-5

AUS -0.7%

GER 0.2%

0

5

Source: ProMéxico

The country is extremely attractive for international

The final three are odontology supplies, surgical materials,

companies as the sector attracted US$1.9 billion in direct

and hygiene products.

investments from 2000 to 2013. Among the main reasons for the interest shown by international companies to produce in

Medical devices are classified according to risk factors set out

Mexico are the considerably lower manufacturing costs of

in articles 82 and 83 of the regulation of Health Supplies, and

medical devices, which cost 18% less to produce in Mexico

COFEPRIS has defined three classes. Class I includes devices

in comparison to the US.

already known in most medical practices with proven safety and efficacy, as well as those devices that are not inserted

Mexico is among the only 34% of countries with a medical

into the human body. Class II refers to devices that are

device policy incorporated into the National Health

already used in medical practices but are manufactured with

Program, according to the WHO. COFEPRIS is responsible

different materials or are used at different concentrations,

for the classification and regulation of all medical devices

and include those that are inserted into the human body

and, taking into account the large number and variety, the

but do not stay inside for more than 30 days. Finally, Class III

Technical Committee of Healthcare Supplies has divided

devices are those that remain in the body for more than thirty

them into six categories based on their intended use.

days. Their approval process and subsequent introduction to

The first is medical equipment, which refers to specific

the market depends on this classification.

instruments to provide medical or surgical attention, or to be used in the exploration, diagnostic, treatment, or

The medical devices industy represents a promising

rehabilitation of patients. The second are prosthetics

area of development for the economy. Backed by a solid

and every device intended to replace or complement an

legal framework and strong regulations to ensure Good

organ or tissue in the human body. The third are diagnostic

Manufacture Practices and avoid the introduction of

agents including antigens, reactants, and growth and

low-quality products, the medical device market is well

contrast media to be used in clinical and preclinical tests.

positioned for expansion.

Mexican exports of medical devices 2008-2014 (Source: ProMéxico with data from Global Trade Atlas, 2015)

MEXICAN EXPORTS OF MEDICAL DEVICES 8,000

7,699

6,886

7,000 6,343 6,072 6,000

5,798

5,064

5,138

5,000 2008

2009

2010

2011

2012

2013

2014

US$ Million Source: ProMéxico, INEGI, and Global Insight

225


| VIEW FROM THE TOP

IMPROVING ACCESS TO WORLD-CLASS DEVICES PABLO DÁVILA GUTIÉRREZ President of AMID

Q: What is your overview of the medical device industry in

Q: Mexico is the ninth largest exporter of medical devices

Mexico and what role does AMID play?

worldwide – do you believe the industry can grow further?

A: The medical device industry is extremely large,

A: Mexico can grow as an exporter of medical devices and

encompassing

NMR

incorporate itself into the top three, but the process will

spectrometers. The industry is divided into several niche

be challenging as several steps must be taken in order to

areas so it is difficult to define it as a whole, as each sector

accomplish this. The first is improving the internal market

behaves differently. The main commonality of the industry

for medical devices. Mexico’s internal consumption of

is its extremely fast growth in Mexico and its potential to

medical devices is relatively low and in order to attract

contribute both to the health and economy of the country.

external investments into the country this has to improve.

COFEPRIS divides the industry according to risk. The

While we are in ninth place as medical device exporters, we

council has a list of basic medical devices that do not

are in 26th place as consumers. The second is to promote

need to be registered, and the others are classified into

the consumption of more Mexican raw materials as at

different groups, all of which have different requirements.

this point their use is minimal. Alongside the Treasury’s

The problem is that once a medical device has been

General Directorate of Light Industries, we are analyzing

approved by COFEPRIS it can be sold to the private sector

the market in order to determine the main requirements

in Mexico but not to the public one, since it must first be

of the manufacturing industry in Mexico. We want to bring

approved into the National Formulary. To be incorporated

together international manufacturers of medical devices

into the National Formulary, a product needs approval by

and local producers of raw materials in order to foment

the General Health Council (GHC) which selects products

cooperation, strengthen the sector, and promote the

according to the needs of the Mexican population. After the

growth of the local industry.

several

fields

from

sutures

to

GHC has approved a specific device it must then undergo a second revision by each specific institution which aims

Q: What is needed to strengthen R&D in Mexico?

to incorporate it. Thus, when a product is approved by

A: Our government needs to provide more incentives

COFEPRIS, it can only reach a very small percentage of

within this sector. At this point there are some initiatives

the public, as most of the Mexican population uses public

from CONACYT, but Mexico is still far from becoming an

health services and hospitals belonging to IMSS and

industry that generates innovative medical devices. We are

ISSSTE.

working alongside IMSS’ innovation division to bring R&D to Mexico. Now we are focusing on applied research, which

Q: What are the main trends seen in the market for

will eventually allow the sector to develop basic research.

medical devices?

226

A: Several areas are being innovated. An area that is

AMID is also aiming to generate clinical studies to

growing is interconnectivity among devices to allow a

determine

faster and easier transfer of information. Several hospitals

studies are currently not being brought to the country

are attempting to digitize their electronic records in order

as we do not have adequate regulatory guidelines for

to make them easier to access by doctors, which will

their implementation. In Mexico we have large health

allow these hospitals to provide faster and more efficient

institutions, experienced doctors and nurses, and a

services for patients. Another trend is minimally invasive

large patient pool, especially in terms of obesity-related

surgery which requires smaller and more advanced

diseases such as diabetes. As a result, performing clinical

equipment but is less traumatic for patients. Long-term

studies in Mexico would be ideal for several companies in

implants, which can last a patient’s whole life, are also

the US and Europe. Mexico has many experienced doctors

a focus in the industry. All new developments focus on

with innovative ideas, thus we are hoping to collaborate

preserving patient health while being safe for use by

with the IMSS to develop strategies for these doctors to

medical professionals.

develop their own research lines.

the

efficacy

of

medical

devices.

These


Q: COFEPRIS recently removed 573 medical devices from

service for each given device. Distributors are essential

the list of products requiring registration - what impact

partners for us and we require that they be experts on

has this had?

their fields. Distributors have evolved and are now much

A: Removing these devices from the market will be beneficial

more professional. AMID’s companies are conscious of the

for COFEPRIS as it will allow their regulators to spend

importance of partnering with professional distributors to

more time analyzing innovative medical devices. This will

be able to provide better services and face less risks.

allow medical devices to come to the country faster to help improve the lives and productivity of Mexicans. In fact, less

Q: What other training services do you offer for

than 10% of the Mexican patients have access to innovative

distributors?

medical devices today. The medical devices industry is

A: We have a committee that focuses on ethics and

the most complex for COFEPRIS as it is under constant

compliance as we believe these to be cornerstones for

renovation and so it submits the largest amount of registries

all negotiations. Compliance is a pillar for us and we

for examination. In AMID we currently have 7,100 sanitary

were the first association in Latin America to publish an

registries for 310,000 products with COFEPRIS and over

ethics code for healthcare. All companies that belong to

the next five years we are planning to introduce 1,400 new

AMID are committed to conducting business with the

products. These numbers only represent the 24 companies

utmost transparency and honesty and we are pushing our

that belong to AMID, rather than the sector as a whole.

distribution partners to follow these standards. As well as

COFEPRIS is drafting new regulations for pharmacovigilance

our ethics committee we provide two different training

which aim to oversee whether these medical devices are safe

services, the first designed to help doctors and nurses keep

and to notify regulatory authorities of every negative effect

up to date on the latest medical devices on the market and

or side effect. The goal is to ensure the safety and quality of

their use. Since medical devices evolve so fast, physicians

every product released onto the market.

are often unaware of the latest devices so we train professionals on the safe use of these new technologies. In

Q: How would you describe approval timelines for medical

2014 we provided training for more than 25,000 medical

devices?

professionals among all of AMID’s members, a number that

A: Approval processes are extremely lengthy and can

continues to grow each year. The second one, which we

take several years. A common problem of these long

are implementing alongside our Committee for Regulatory

timelines for the approval of medical devices is that while

Affairs and COFEPRIS, are workshops for our associates to

a product is being approved new variations are being

create simplified dossiers for new products according to

created, meaning that the recently approved products are

the authorities’ requirements. We are trying to introduce

outdated when they finally reach the market. There are

good practices for the introduction of new sanitary

currently less new medical devices being introduced to

registries. AMID is also preparing a training program on the

the market in comparison with generics as the evaluation

impact of the new norm for the Recognition of Revenue for

process for medical devices is based on the guidelines

all General Directors of our companies.

for pharmaceutical approval, so it has many unnecessary requirements. Clinical trials for pharmaceuticals require a large number of people and are extremely expensive. On the other hand, medical devices require a smaller population and shorter timelines so they remain state-ofthe-art when they are approved. One of our goals is to

ACQUISITION OF MEDICAL DEVICES IN MEXICO Less than 10% of Mexican patients have access to innovative medical devices

global average Mexico’s average

collaborate with regulatory authorities to generate specific

18%

19%

guidelines for medical devices. 15%

A: Distribution channels have certainly evolved over the last few years. Mexico is too vast for all medical device

13%

-18%

-38%

8%

9%

8%

2012

changed for medical devices?

11%

2011

enormously over the past few years – have they also

12%

2010

Q: Distribution chains for pharmaceuticals have changed

-33%

-28%

-26%

-33%

13%

14%

10%

companies to have a presence in each region of the country,

Next 5 years

in the installation, use, and repair to provide a timely

2014

Thus we require our distributors to be highly qualified

2013

especially as medical devices require specialized services.

Source: AMID, PwC, and Strategy& analysis

227


| VIEW FROM THE TOP

CLOSING THE GAP BETWEEN THE DEVICE AND THE SERVICE ALEJANDRO PAOLINI Executive Vice President of Siemens Healthcare Q: What is the role of Mexico in Siemens Healthcare’s

Q: Do you believe that healthcare is a priority for the

global strategy?

Mexican government?

A: Siemens Healthcare currently represents less than 20%

A: Healthcare has not been the government’s top priority

of Siemens’ total revenue. However, the healthcare division

for the last two years. In 2014, the medical devices market

remains an important business as the area represents

did not grow as expected for that very reason. At the time,

a significant segment of the company’s profit and we

the government was more concerned with the Energy and

generate a large portion of its cash flow. Healthcare is a

Tax Reforms. However, healthcare will eventually become a

profitable business and global trends indicate that the

priority that can no longer be postponed. Mexico currently

industry will continue growing in Mexico and worldwide.

invests around 6% of its GDP on healthcare, which is low for

Mexico is by far our most relevant market in Latin America

the OECD. Taking into account Mexico’s infrastructure and

and presents great short- and medium-term potential.

population, the government should immediately increase

Excluding Brazil, Mexico is the largest market for us

investments to cover the current demand. The previous

in Latin America, with Colombia in second place but

presidential administration implemented Seguro Popular,

not even making up half of Mexico’s size. On the global

but there are still many gaps to be covered in terms of

scale, Mexico is in tenth place among the second wave of

the number of available talents, infrastructure, medical

emerging countries so it is appropriate to call this country

equipment, and medicines. Siemens wants to cover those

a land of opportunity.

gaps in medical devices as it provides a complete portfolio for all medical devices needed in different markets.

Q: What is your main focus within the healthcare division?

Siemens is widely recognized for its high-level innovative

A: We provide medical devices mainly for diagnostics and

technologies but we do not only sell the latest equipment.

for prevention and we are the only company that covers the

For example, developing countries such as Mexico need

whole spectrum for diagnostics, including two out of three

equipment that is both affordable and good enough to

methods of diagnosis. The first method, which focuses on

cover the large demand. Siemens can offer advanced yet

the physical test from a physician, is a technique that is

affordable solutions to fulfill this need. We are aware that

rarely used nowadays. The other two methods are much

resources are limited and the healthcare sector must look

more popular: through imaging techniques or through

at every aspect before making a decision.

clinical tests. Most companies cover either just imaging

228

or laboratory, not both. Naturally, this means that we face

Q: What proportion of your sales goes to the government

different competitors such as GE and Philips for imaging,

and what percent to the private sector?

and Abbott and Roche in the laboratory segment. This

A: The exact percentages differ from year to year, but

coverage is an opportunity for us as the healthcare sector

an average of the last five years indicates an even split

is continuously growing due to an aging global population.

between both sectors. In the last three years, we mostly

Usually, a person spends 60-70% of their total healthcare

sold to the private sector, since the previous governmental

expenditure in the last 20 years of their lives. In contrast,

administration did not invest in healthcare during their

Mexico’s health profile is starting to resemble that of

last year and the current administration has not increased

other developed countries as communicable diseases are

its investments. In contrast, the private market has been

being replaced by chronic ones, such as obesity, cancer,

quite active, as large private healthcare groups have been

diabetes, and cardiovascular diseases. As long as Mexico

expanding either by acquiring or building brand new

continues growing, the incidence of these diseases will

hospitals. These different growth trends reflect different

only increase. However, one of the main challenges that

needs. While IMSS and ISSSTE have basic needs and do

Mexico must face is the fact that, while chronic diseases

not need the latest technologies, the National Institutes of

are clearly increasing, the public healthcare system still has

Health are focused on cutting-edge research and therefore

to treat communicable diseases.

require the latest equipment. The needs of the private


sector also depend on the type of hospital and its patients,

is only around 30 units per year, which makes it too small

but its main focus is to achieve an investment return.

for us to have local plants dedicated to this sector. Our main competitors are in the same situation and most

Q: How are digitalization and technological developments

international

changing the devices sector?

process in Germany and the US from which most products

A: Digital health and information solutions are quickly

are imported. Furthermore, the medical devices industry

growing in the healthcare sector. It has become clear that

is highly regulated and must remain that way. Our devices

the future lies in the digitalization of services. Siemens has

must be safe and efficient and the public must be certain

already discontinued the use of analog equipment and

of that fact. Therefore, the challenge for all countries is

all our systems are digital. We are making considerable

to have a strong and efficient regulatory authority whose

investments in the development of new operating systems.

main objective is to protect the population. Conversely,

We are also focusing on technology for medical imaging

regulatory authorities cannot be so restrictive that they

in many areas and we are developing new software for

become barriers for innovation. In that sense, COFEPRIS

processing images. For example, we have invested in the

has made huge progress in the last three years, especially

development of the Picture Archiving and Communication

since Mikel Arriola took office. The situation has improved

System (PACS). Another crucial driver is that medical

dramatically but it must keep doing so. COFEPRIS has

resources,

heavily

changed the regulatory framework for medical devices

concentrated in some parts of the country while they are

and has eliminated more than 500 medical devices from

essentially inaccessible in others. Digitalization can help

its list, since they did not comply with regulations. Since

to close this gap as it allows clinics to perform specific

then, several manufacturers have praised Mexico for

tests in remote areas of the country but with specialists

easing up on regulations and making it easier to develop

immediately being able to analyze them from a distance.

new technologies here. Our goal, as part of AMID, is to

Despite this opportunity, Mexico still has a long way to go

help COFEPRIS increase its efficiency. One of the main

as several parts of the country do not even have access

advantages of Mikel Arreola’s administration is that it has

to basic equipment. Closing this gap will be a slow and

always been open to conversation and to new ideas.

including

medical

devices,

are

manufacturers

center

their

production

gradual process that will take considerable time. Q: What are your top priorities for 2015? Q: Do you foresee Siemens manufacturing devices within

A: Our main priorities are to meet our commercial targets and

Mexico and how do you view the change in regulations for

continue expanding as we meet all the necessary conditions

medical devices?

to outgrow the market. While Siemens Healthcare does not

A: Siemens has nine plants in Mexico for several devices

currently have a manufacturing base in Mexico, our plans

but none for healthcare products. This is because it is

are focused on solid and continuous business expansion

complicated to manufacture medical devices in Mexico,

as we expect that the market will grow. We want to take

as the industry requires a high level of technology as

advantage of our strong position and expand our leading

opposed to mass production. For example, the Mexican

position in the diagnostics market, since we are the only

market for Magnetic Resonance Imaging (MRI) equipment

company covering the complete diagnostics sector.

229


| VIEW FROM THE TOP

EDUCATION AND DEMONSTRATION KEY TO COMPETITIVENESS CARLOS JIMENEZ Director General of B. Braun Aesculap Q: How has B. Braun Aesculap adapted its product lines to

technologies such as spinal implants that are well-

accommodate for the unique Mexican market?

established in developed countries. These spinal implants

A: We have chosen to invest in Mexico and we are making

will soon be manufactured at our plant in the State of

great efforts to create dialogue with important players in

Mexico as part of a new worldwide system which will

the sector, such as the Ministry of Health. B. Braun has also

see an increase in our production capacity in Tuttlingen,

joined AMID in an effort to provide a better quality of life

Germany, while several of the production processes will be

to patients. One of the biggest priorities for B. Braun is

outsourced to various countries, including Mexico.

innovation, which is often rejected as a huge expense. Still, while innovative treatments can initially be more expensive,

Q: As part of this outsourcing process, to what extent do

a thorough analysis of the complete value chain must be

you have to upskill your personnel in Mexico?

implemented to determine total costs, and this has shown

A: We do not have highly qualified technicians in Mexico

that innovative technologies can often be less expensive in

as we either have engineers who are overqualified

the long-term. We are collaborating with stakeholders to

or production workers who do not have the proper

change this mindset.

qualifications to operate our machinery. Therefore, we implemented

our

own

five-to-eight-year

educational

Q: B. Braun initiated a joint venture with Promedici in

program in the plant. The process is long as employees

1993. What made Aesculap the right partner at the time

must become experts in each specific competency before

and how has the partnership evolved over the years?

advancing to the next. The problem is that, as employees

A: This joint venture began after an alliance with IMSS,

become more valuable, they also become more attractive

which allowed us to produce in Mexico and specified that

to competitors. Several companies are unwilling to invest in

a certain percentage of our products must be consumed

the training of their employees as they fear high employee

at IMSS institutions. The institute actually became the

turnaround, which is common in other industries. While

promoter of the alliance between B. Braun and Promedici

this is a risk for us, we believe that our compensation

since it was interested in increasing the production of

package and social environment will allow us to retain

medical devices in Mexico. One device that we developed

these individuals as they recognize that they have the

alongside Mexican doctors is a hip replacement, which

opportunity to progress with B. Braun.

is called the Logical System of Arthroplasty (SLA). This product was developed for a specific anatomic situation

Q: How are you creating awareness about the new

found in Mexicans, as it has been discovered that the

products that you are developing?

population has a slightly thinner femur and hip bone.

A: We are investing heavily in our consultancy services. At this point, 40% of our sales are surgical instruments as

230

Q: After IMSS’ manufacturing requirement was lifted, B.

well as endoscopic and hemodialysis systems. We are also

Braun reduced its production in Mexico but kept its plant

attempting to overcome the common difficulties faced by

open. How has your manufacturing strategy in the country

producers in participating directly in consolidated sales.

evolved over the years?

Very few companies in Mexico are able to deliver to such

A: We are currently planning to increase our production

a wide spread of locations within 24 hours, so we must

capacity and to bring products to Mexico as a result of

determine a way to keep prices competitive while reaching

B. Braun’s strategy to increase its number of production

our clients on time, which has led to us handling about 50%

plants in developing countries. Thus, our product portfolio

of our sales directly and 50% through distributors. This

in Mexico must expand, especially in terms of highly

is slightly unusual for most international companies that

innovative products that are currently only available in

depend on distributors, but we like to work directly with

developed countries due to the possibility of incentivized

many clients as distributors are concerned with products

reimbursement.

and do not offer consultancy services.

We

are

also

introducing

innovative


| VIEW FROM THE TOP

INTEGRATING SERVICES FOR COMPLETE THERAPEUTIC SOLUTIONS PAULINA ESCOBEDO Director General of B. Braun Medical Q: B. Braun Medical came to Mexico in 2011. How has the

Q: Who are your main clients?

company evolved since then?

A: Currently, 80% of our clients come from the public sector

A: B. Braun Medical has had an interesting journey in Mexico

and 20% from the private sector. Our target is to increase our

and we have consistently reached our development targets

strength in the private sector and we are in a strategically

in terms of sales growth and revenue. The Mexican market is

effective position to meet that goal. Hospitals in the public

highly complex for us as we are competing with companies

sector generally use integrators to provide complementary

that have been in Mexico for many years, and it has been

services from several different institutions but since we are

challenging to position ourselves as leaders to bring innovation

manufacturers of both devices and pharmaceuticals we

to the market. B. Braun Group in Mexico is determined to

have the unique advantage of offering complete packages

grow 20% yearly in Mexico. The two divisions that represent

for comprehensive medical treatment.

B. Braun Medical (Hospital Care and Out Patient Market) constitute 65% of sales globally, so we expect to localize this

Q: How did you collaborate with DHL to come up with the

trend by the year 2020, with revenue over US$61 million. B.

most appropriate model for your logistics center?

Braun Medical has the strategic vision to incorporate itself into

A: Logistics services are an extremely important part of our

the Mexican market by improving quality of care. A potential

strategy. While we generally prefer to interact directly with

obstacle to meeting this goal is the lack of certifications and

our clients, in cases where we are unable to do so, we look

unification of practices between different hospitals and out-

for partners with common interests that are able to provide

patient care settings. In September 2012 the publication of

quality services for the end user. DHL offers a specialized

the Official Mexican Norm 022 that defines the Conditions

service for pharmaceuticals, called PharmaShare, which has

for the Administration of Infusion Therapy created the

proven to be innovative, efficient, and safe. An important

opportunity for discourse. Hospitals are now incorporating

challenge for a medical device company is prompt delivery

these good practices and acquiring certifications. We are

of products to hospitals in emergency situations, which is

helping hospitals through these processes as it is extremely

easier to achieve using third-party logistics as we can control

important for end users in hospitals to be well informed and

delivery times at reasonable costs. DHL fully complies with the

up-to-date about medical practices.

regulatory requirements of COFEPRIS and private hospitals and after having worked with them since October 2014, this

Q: What therapeutic areas does B. Braun Medical see as

collaboration has allowed us to reduce logistics costs by 20%.

most important in Mexico? A: B. Braun Medical works in both medical devices

Q: Devices approval can take up to four years – how do

and pharmaceuticals. We are in the unique position of

you tackle this challenge?

supplying complete therapeutic services related to each

A: We have discovered that integrating services has

medical device, including equipment, disposables, and

accelerated approval times. COFEPRIS is currently taking

medications necessary to obtain the best outcomes for

into account the relevance innovation has for devices, and

patients, providing an integrated service as manufacturers.

while this has proven complex approval times are being

B. Braun Medical is currently focused on two therapeutic

reducing. We are working together to bring innovation into

areas: one being infusion therapy and the other pain

the country. Collaboration begins with the preparation of

therapy. Statistics show that 90-95% of patients that

dossiers to import new devices. It is necessary to provide

visit hospitals require some type of IV treatment, so it is

complete and detailed documentation at every step of the

extremely important to develop protocols both for general

way for all the devices that we bring into Mexico. We also

situations and for specific problems faced by individual

create market access departments. We are trying to bring

patients. In terms of pain therapy, we are global leaders

international experience to the country and apply it to

in regional anesthesia and we provide medical assessment

solve national problems, and we are building foundations

on the best products for specific problems.

to support the launch of good technology in Mexico.

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| VIEW FROM THE TOP

CUTTING-EDGE BIOLOGICAL WOUND TREATMENT SERGIO VILLA ESCOBOSA CEO of BioSkinco Q: How was Bioskinco founded?

for closing chronic wounds of several patients, we decided to

A: Bioskinco was founded in 1998 in search of cell therapy

get involved in this other field of healthcare, always focused

and biotechnology projects developed by Mexican scientists.

on benefitting patients at the hand of specialists, and aware

In 1999 an agreement was signed with CINVESTAV to

that it was a long road competing with many big companies

bring Epifast, which is now a registered trademark, to the

and quality products. In the year 2010, we participated in

market as a start-up project. The product was developed at

the MEDICA conference in Dusseldorf with the support of

CINVESTAV by renowned researchers under the leadership

ProMéxico, offering the world important advantages for

of Dr. Walid Kuri-Harcuch, whose work in turn was based

patients, their families and the healthcare system through

on that of Dr. Howard Green, who developed a human

this unique Mexican technology. Given this current status, we

keratinocyte cell culture in the 1970s. During the time that

believe that Epifast is ready to go international.

he worked with Professor Green, Dr. Kuri-Harcuch, who was then an advanced student, incorporated new developments

Q: How does Epifast work?

into the process, and when he returned to his research

A: Epifast is a layer of cultured human keratinocyte cells

in México he applied a cryopreservation into the layer of

that are produced from a certified cell bank obtained from

human keratinocytes, which allowed the layer of cultured

a foreskin. The human keratinocyte cells have been checked

cells to be stored and carried by a Vaseline gauze for at

for any kind of contamination from bacteria and viruses

least two years at -70°C. This cryopreservant is a Mexican

and to certify that are disease-free. When the product is

innovation, owned by Bioskinco. The production of Epifast

applied to the wound, it encourages healing by delivering

started in December 2000 and the story of Bioskinco has

human growth factors, such as human cells, that allow the

actually written by and due to the success of Epifast. During

tissues to heal in their own healing process. Epifast is a

the first six years of operation, the company focused on

biological product that releases Human Growth Factors

convincing authorities, hospital directors, clinicians, and

like Transforming Growth Factor (TGF) Alpha & Beta. These

nurses of the important role of Epifast in the treatment of

factors, among many others, trigger signal pathways that

burns and the advantages that it represents. The focus of the

allow wounds to heal with the patient’s own cells and tissues.

authorities that we met with was to save money, although always while saving lives and maintaining high-quality

Q: Who are your biggest customers?

standards of care. Some doctors offered their experience

A: Bioskinco’s biggest customer is IMSS. The second largest

to make a cost-efficiency study on the use of Epifast, which

customers are the individual state healthcare systems

showed excellent cost savings of 28-55%. Some physicians

and institutes in various Mexican states. Most states have

who are leaders in the treatment of burns published their

an important support from the Seguro Popular System,

experiences on the benefits for patients when using Epifast,

which covers at least 50 million low- and middle-income

such as less pain, fewer surgical procedures, as well as

people, presenting an enormous task in the New Mexican

better outcomes with less scarring, all of which result in a

Healthcare system. Other important clients are the PEMEX

shorter hospital stay, among other savings and advantages.

hospitals, the Armed Forces and Navy hospitals, the Federal Workers healthcare system or ISSSTE, and the healthcare

232

Q: How did the Epifast brand grow?

system for state workers available in almost all the states

A: During the first five years of Bioskinco, several surgeons

of Mexico. In the private sector many important hospitals

created their own learning curve for the use of Epifast in burn

use Epifast. Insurance companies cover the use of Epifast

cases, including a surgical procedure called “early tangential

at private hospitals, clinics, and in doctor’s offices as the

excision.” Many more doctors and nurses understood the

best treatment for their patients and clients. Private

role of Epifast as a coadjutant for an improved treatment

health insurance companies are therefore very important

of the patients. During that same period, and after many

customers. Finally, private distributors are important

health professionals using Epifast as part of the treatment

customers of Bioskinco based on their knowledge of several


clients and institutions and the opportunities that they offer

Latin America, and we visualize the next step to be Europe,

to expand and deepen the market presence of Epifast.

and other countries like Canada, US, India, and China. After several participations at MEDICA we opened a branch in

Q: How sophisticated is the market for burn treatments

Germany in 2013 and we are in the process of providing

at this point?

the necessary documentation to EMA for registration. We

A: There are several biotechnology based products, most of

are working closely with Mexican authorities to facilitate

which were developed in the US, Asia, or Europe. The market

this internationalization process, and we have its support.

for basic and advanced wound care and burns products is

Inside the company, we plan to increase our production

currently dominated by large international pharmaceuticals,

capabilities by 2017, in order to meet the requirements

like Smith & Nephew, ConvaTec, BSN Medical, MĂślnlycke

of both, national and international markets. This includes

Health

Sciences

investing enough to double our production capacity in

Corporation, and many others, that mainly produce market

the next four years. We will be looking for alternatives to

biomaterials,

financing it next year.

Care,

Organogenesis, equipment,

Integra

nanomaterials,

Life

hydrocolloids,

ointments, creams, supports, gauzes, although the fewest sold by them are biological products. These products are

Q: What are your priorities for 2015?

generally focused on different stages of the wound and burn

A: One is to raise awareness among more surgeons,

treatment process and are based on animal and/or synthetic

physicians, nurses, and hospital administrators of the

compounds like collagen and others, and their technology

benefits of Epifast in the treatment of burns and wounds.

focus is very different from ours. The companies named

We are also working very closely with health professionals

above and many others, big and medium size, have been

to encourage them to publish their experiences and to

unwilling to get involved in cell culture, as it is an extremely

present them in as many forums as possible. Another very

complicated and regulated process. The vast majority of

important priority is to work on a Prospective Study on

cell-based product therapies are developed in different R&D

the benefits of Epifast in the treatment of several types

labs around the world, or are being tested in clinical trials,

of burns and wounds, and to improve the knowledge in

or are in a Phase I or II for registration. However, very few

both fields for the sake of the patients. One important

are competitors as a perfect substitute for Epifast, and

decision that has to be made is whether to develop a

not many as dressings for healing, mostly for covering. We

portfolio for burn and wound treatments. That process

compete in the burns and wound care market with many

was just started with the support of our German branch,

products that are designed to dress wounds and burns using

which is bringing several projects to the table for analysis.

a different mechanism of action. These medical dressings

Finally, it is essential to continue growing. We prefer to do

are manufactured by international companies, among many

this cautiously and sustainably with balanced finances,

others, and most of them are based for distribution in MĂŠxico

ethical and good practices. Bioskinco and Epifast are

as competitors of Bioskinco and Epifast.

focused on bringing hope to many patients who suffer from skin traumatisms, burns, and chronic wounds, and

Q: What are your expansion plans?

to improve their quality of life provided by the hands of

A: We are looking at Internationalization. More specifically

surgeons, physicians, nurses, healthcare professionals, and

we are in the process to export Epifast to several countries in

authorities of MĂŠxico and the world.

233


CLASSIFICATION OF MEDICAL DEVICES ACCORDING TO RISK In

December

2014,

COFEPRIS

re-classified

573

products no longer requiring sanitary registration for commercialization, including previously considered low-

with a proven safety and efficacy record •

risk medical devices as well as those no longer considered

This measure represents savings of MX$1.38 billion and

Class II: those that are known in the medical practice with variations in their materials, and are not usually in

health supplies. Removal of sanitary requirements is part of a strategy that aims to reduce barriers to market entry.

Class I: those that are known in the medical practice

the human body for more than 30 days •

Class III: those that are known in the medical practice and are usually in the human body for more than 30 days

the total number of deregulated products now makes up 2,242, with accumulated savings of MX$5.4 billion since

The Health Products Technical Committee issued 20 rules

2011.

that COFEPRIS uses to determine the class of the device. Several companies offer consultancy services to help

It is vital to accurately classify medical devices prior to

with aligning applications with COFEPRIS requirements,

beginning the registration process by submitting a detailed

documentation,

Registration Dossier that includes complete technical

translations even acting as independent Mexico Registration

product

information

and

applicable

testing

grouping

strategies

for

registration,

results.

Holders. Since 2012, an option of incorporating third-party

Improper classification can impact the regulatory approval

reviewers (TPR) has been made available by COFEPRIS.

process and associated costs. Therefore, it is important to

This option requires companies to pay an independent

correctly determine each device’s classification following

accredited commercial TPR to pre-approve applications.

the rules promulgated by COFEPRIS according to the

TPRs are local Mexican companies and are not associated

following categories:

with any globally recognized registrars or notified bodies. COFEPRIS will then complete a final review and issue the

Medical

equipment

(appliances,

accessories

and

registration certificate.

instruments for medical use) •

Prosthetics, orthotics, and functional aids

A fast track process, the Equivalency process, is offered

Diagnostic agents

as a regulatory route to companies that have approval

Dental supplies

in Canada, the US, or Japan. Companies must meet

Surgical materials

other route-specific requirements, such as having been

Hygiene devices

inspected by the FDA with an available inspection report, but this can greatly accelerate and simplify the process

Medical devices in Mexico are subsequently further

for companies launching products that have already

classified according to risk, using a version of European

undergone a rigorous review through a credible regulatory

rules adapted to the Mexican market:

authority.

MEDICAL DEVICES

NO

YES

Low

2,242 List of products that are no longer classified as medical devices

Source: COFEPRIS

234

I

98 “IA”

Medium

High

II

III


| VIEW FROM THE TOP

LATIN AMERICA IN THE SPOTLIGHT RIMA ALAMEDDINE Vice President & General Manager, Latin America of CR Bard

Q: How does the Mexican market compare to the rest of

(INCAN), the National Institute of Pediatrics (INP), and the

Latin America?

National Institute of Neurology and Neurosurgery (INNN).

A: Bard Mexico celebrated its 20th anniversary a few

While we would like to boost our public-sector presence,

months ago, making Mexico our longest standing base

this depends on the registration processes and requirements

in the region by far. Our growth here has passed through

of the National Institutes of Health. Once we meet these

various phases. Four years ago, for instance, we began

requirements, we will shift our focus to obtaining tenders.

to take steps to expand our market presence to a point which covered the entire country. Our five divisions now

Q: Do you think it is necessary to have a universal,

have distribution partners nationwide. Mexico’s role in

homogenized regulation within the Latin American

Latin America is a major one, both in terms of revenue and

region?

recognition. Finally, the strong brand recognition we enjoy

A: It would be incredibly beneficial, not just to the industry

here is a significant factor in operating on the scale that we

but to the economy, if Latin America implemented a

do. This means that new channel partners tend to be very

common, regional framework for regulation for all new

receptive to collaborating with us.

product registrations. It is extremely challenging and expensive for companies to invest and explore the market

Q: What are the divisions of Bard here in Mexico?

because registration is required individually in every country.

A: First, Bard Access Systems (BAS) provides all of our access

Most of the revenue from the Latin American region comes

catheters. Bard Peripheral Vascular (BPV) provides devices

from regulated countries. Given that some registrations can

such as stents that prevent blood clots from traveling to the

take up to a year and a half to be approved, patients are

lungs. Bard Medical Division (BMD) is diverse and, along

being deprived of access to the best technology, the best

with the Foley and Sunza supplies, encapsulates colostomy

products and the best medical devices.

bags for urinary tract infections and gastrointestinal issues. Another path we are exploring is patient temperature

Q: Do you have manufacturing plants in Latin America

management, effective in preventing brain damage and

and specifically in Mexico?

other complications during certain procedures. Our fourth

A: Our BAS division has three manufacturing plants in

division is Bard Biopsy Systems (BBS), which supplies a range

in Nogales, Reynosa, and Ciudad Juarez. These plants

of biopsy devices for various parts of the anatomy. Finally,

were chosen due to their strategic position close to the

Davol covers hernia repair. While all five have been growing,

border with the US. In this way they can support the

access systems are particularly strong at present since we are

entire manufacturing process north of the border, while

generating enormous amounts of information. For example,

still availing of the costs and logistics advantages gained

we have been demonstrating to the medical community the

through operating in Mexico. The products are partially

benefits of inserting a peripheral catheter rather than putting

assembled in Mexico, and subsequently sent to the US for

it into the jugular or inserting an intravenous (IV) catheter.

completion. From the US, they are distributed within Latin

As a result, the BAS division has enjoyed accelerated growth.

America and all over the world.

Q: Who are your main clients within the public and private

Q: What is the role of integrators in Mexico?

sectors in Mexico?

A: One single provider whose portfolio includes contracts,

A: The private sector accounts for about 70% of our business,

maintenance, payments, and processes is extremely useful.

with public health accounting for the rest. However, we have a

This is where integrated services have played a vital role in

presence in both sets of institutions. Our main private-sector

Mexico. Some even have the capacity to overhaul whole

clients are the ABC, Star Médica, Médica Sur, and Grupo

systems, providing not only technology and hardware,

Angeles hospital chains. We work with a number of public

but also carrying out site adjustments so as to begin

health institutes, including the National Institute of Oncology

operations at optimum capacity.

235


| VIEW FROM THE TOP

HELPING HOSPITALS ACHEIVE TECHNICAL EXCELLENCE CLAUDIA CÁRDENAS ALANIS CEO of Escala Biomédica

Q: What type of projects helped to strengthen your

within budget constraints to attain sufficient medical

reputation in this growing field?

supplies, as well as making concerted efforts to eliminate the

A: We help hospitals to achieve excellence in their technical

discrepancies between healthcare provisions in major cities

operations by identifying their needs and problems, and

and rural areas. The government supports digital health,

sharing our technical and operative expertise to solve them.

which requires improved medical infrastructure and crucial

The timescales involved in these projects can range from just

data management, since portable electronic medical records

one month to four years, depending on the scope involved

are still lacking in Mexico and these developments require

and the customers’ requirements. We participated in a major

effective communication strategies.

expansion project for the National Institute of Oncology (INCAN) where we provided clinical engineering assessment,

Q: How have international certifications changed the face

technical guidance, evaluation of equipment acquisitions,

of Mexico’s health sector?

and assessed the risk of moving facilities and installing new

A: The biggest advantage of international certifications is

infrastructure. Our largest current project is the construction

the standardization of high-quality services and procedures,

of the Naval Medical Center for the Secretariat of the Navy.

which will lead to incremental numbers of foreign patients coming to Mexico due to greater confidence in adequate

Q: Are there sufficient biomedical engineering jobs in

levels of service and regulation. The Joint Commission

Mexico for talented graduates and what areas are they

International (JCI) is currently debating to the prospect

particularly interested in?

of increasing the number of foreign patients that JCI-

A: I have noticed that biomedical engineering students

accredited hospitals can receive.

seem particularly interested in developing prosthetics and medical equipment. These areas are certainly growing in

Q: How would you compare public and private hospitals

Mexico but not at an appropriate pace to accommodate

with regards to their acquisition and use of digital health

for the number of students that graduate. Therefore, they

technologies?

often need to find jobs in different fields or move to other

A: Public and private hospitals experience common

countries, meaning that much of Mexican talent is lost or

problems regarding data management and adequate

constrained. However, CONACYT has developed numerous

infrastructure and few have sufficient funds allocated to

programs to support students, and universities are striving

acquiring the latest equipment, meaning that a better

to raise funds for R&D projects in nanotechnology, tissue

allocation of resources is needed on all sides. Electronic

engineering, and genetic engineering, among others.

medical records in public and private hospitals use

As a means of supporting this ongoing process, Escala

similar processes but lack of infrastructure and process

Biomédica has set up an internship program that gives

management

students the opportunity to participate in specific projects.

incorporate the system within the public sector.

makes

it

difficult

to

comprehensively

These include the creation of valuation models for highimpact technology and for primary, secondary, and tertiary

Q: What is your opinion of the new COFEPRIS norm for

care hospitals, new purchasing schemes, guidelines for

technovigilance?

telemedicine, and efficiency indicators.

A: This new norm is significant for the development of safer medical devices but its content should be clearer.

236

Q: What would you highlight as the key needs of the

The system that will be adopted for reporting and

current Mexican healthcare system?

managing events related to medical devices is crucial

A: One of the most important trends in the Mexican healthcare

for the success of technovigilance, and this will be easier

system today is the move towards universal coverage. In

to implement since hospitals are already familiar with

order to achieve this, the agency must implement a more

the general requirements due to their experience with

streamlined infrastructure and employ an effective system

pharmacovigilance.


| VIEW FROM THE TOP

GLOBAL REACH BRINGS LOCAL GROWTH FRANCISCO MORALES Health Care Division Director at 3M

Q: As the new director of 3M Health Care in Mexico, what

Q: What barriers does Mexico have to face to achieve a

are your main goals?

complete digitalization of its healthcare services?

A: I can see many opportunities to accelerate the growth

A: Mexico’s healthcare system has embraced the transition

of the healthcare sector in Mexico. 3M encourages its

from paper to electronic format over the last ten years,

scientists to create connections across countries and

which provides portability and data availability, but there

divisions. However, while we have two centers (the

is still a long way to go. This data can be valuable if it

Innovation Center in Mexico City and the R&D Center in

follows systematic processes that would create accurate

San Luis Potosi) in Mexico, we currently do not have a

coding, grouping, and analysis through statistical tools.

team of researchers on healthcare. This does not stop our

This analysis can generate information that could lead to

researchers from creating connections among different

improved outcomes and cost. The challenge continues

businesses in Mexico and countries such as Brazil or China

to be the creation of a database culture, which directly

to tackle healthcare problems. These connections are of

benefits hospitals and payers.

utmost importance for 3M as they allow us to grow our business and create more innovative products. We have

Q: How important is innovation for 3M Health Care?

several R&D centers and 46 technology platforms around

A: To promote innovation, 3M has implemented two different

the world, as well as 11 technology platforms in Mexico.

initiatives. Firstly, the company enables the exchange of ideas across countries and research areas and also allows its

Q: How significant is Mexico to 3M’s Health Care Division?

researchers to spend 15% of their time working on individual

A: Health Care is integral for 3M. In 2014, global company

projects with all the company’s resources at their disposal.

sales were US$32 million, constituting a healthcare and

Secondly, 3M has well-established processes to transfer

organic local currency sales growth of more than 5.8%. We

research to the market. For example, we have developed

also invest 5.6% of our revenue in R&D, as we are fueling

products in the nanotechnology area which can be used

innovation through investment. On a positive note healthcare

for microreplication or for dental applications. Another area

is a relatively stable area, and has not been as negatively

with multiple purposes is adhesives, an area for which 3M

impacted as other industries during times of economic

is renowned. We have adhesives for industrial applications,

instability. We cannot overlook or neglect this area as it has

such as gluing metal to plastic, and for healthcare, to bond

an important influence on people’s lives. In Mexico, we are

dental implants to the dentin. Most of our research areas

focused on oral care yet we have several other divisions

strongly collaborate with academic institutions, research

including the health information system, which produces

centers, and professional associations. We have created a

software for hospitals and a platform for food safety. The

healthcare academy, which is a global initiative to provide

importance of healthcare software is growing in Mexico but

education through lectures and webinars. In Mexico, our

it has just scratched the surface. 3M is working with hospitals

innovation center in Santa Fe aims to bring customers closer

to create enhanced coding processes to allow them to collect

to our technologies and show them the solutions we provide.

meaningful data and group episodes. Q: How would you compare Mexico’s healthcare level to Q: Who are your main clients?

the rest of the world?

A: The public and private sectors are equally important

A: Mexico is the second largest market in Latin America

for us. We have seen that both share three core priorities.

and provides a significant number of opportunities for 3M.

One is access, this means efficiently increasing their patient

I believe that Mexico is making considerable progress in

coverage. The second aspect is cost, since all hospitals have

healthcare, which will continue in the future across both the

budget constraints. Finally, the third element is quality, as all

private and public sectors. E-commerce is growing rapidly

the healthcare institutions are aiming to provide the highest

and it is already strong in the US so many of the tools that we

possible quality with the resources available to them.

have developed for that segment could be brought to Mexico.

237


| VIEW FROM THE TOP

MEXICO: THE GATEWAY TO LATIN AMERICA FOR MEDICAL DEVICES EDNA ÁLVAREZ Latin America Manager at Malvern Instruments Q: What significance does the Mexican biopharmaceutical

techniques helps to push drugs more rapidly through the

industry hold for Malvern Instruments’ global operations?

development pipeline.

A:

Malvern

Instruments

provides

technological

solutions for many industries – from automotive to

Q: What measures have you been taking to increase your

biopharmaceuticals. We have direct operations in 15

expertise in the large molecule area?

countries and have local support in a further 77. The

A: Our BDI team works with end customers who

past decade has seen biopharmaceuticals become

have analytical needs and also with those who lead

the fastest growing type of therapeutic agent. The

technology development, in established organizations

challenges of moving from the development of small

or in small companies and academia, enabling effective

molecule drugs to dealing with more complex biological

communication and solution sharing. Uniquely, embryonic

materials are considerable and wide ranging and

technologies are often provided directly to pharmaceutical

new analytical tools are needed to bridge the gap.

partners for review and assessment, exposing them to

Malvern’s Bioscience Development Initiative (BDI) is an

technologies they may not otherwise have seen and

independent, entrepreneurial organization. It partners

providing a low-risk opportunity to test out novel ideas.

with industry and academia to rapidly identify and

This quickly determines whether or not a technology is

assess analytical problems and bottlenecks within

likely to provide a useful solution, which will ultimately

biopharmaceutical development and manufacturing,

decide if it is progressed through to the next stages of

to design and deliver technological solutions. The

traditional product development.

European and US biopharma markets are already very large and Latin America is an emerging market with very

Q: Researchers in Mexico do not have the culture of

promising growth opportunities for the next five years.

commercializing research – how does this impact the

We established a direct presence in Mexico in 2013. The

instrumentation industry and to what extent are you able

bulk of research is conducted in Europe and the US, but

to support your clients in this respect?

developing countries are allocating more resources to

A: Mexico has great potential for growth but some

R&D. Mexico is two to three years behind developed

barriers need to be overcome to fulfill it. One barrier is the

countries in terms of R&D and acquisition of technology

lack of entrepreneurial culture. Scientists should be more

but it is the gateway for all of Latin America.

interested in commercializing research and creating startups that could benefit a lot of people with their innovative

Q: What are the company’s key strengths and how

products or services. We have very remarkable scientists

challenging is it to move into new areas?

who have applied for grants and obtained funding in

A: Our materials characterization systems are used by

order to conduct research and purchase our instruments.

scientists and engineers to solve challenges associated

238

with maximizing productivity, developing better products,

Conversely, we have also seen scientists with impressive

and getting them to market faster. Malvern’s analytical

ideas that do not secure any financing. Whenever we

instruments address a wide variety of measurement

establish first contact with a prospective client we listen

needs, helping users accelerate research and better

to their needs so we can come up with a solution. Then

understand the materials they work with. Malvern’s

we work on a justification process and run samples and

analytical toolkit for small molecule applications supports

demos in the lab to present along with some results.

the characterization of active pharmaceutical ingredients

This brings certainty to our clients and is very useful for

and excipients, alone and in formulations, for innovative

building trust and close relationships. Only when we are

and generic drug development. Used throughout drug

certain that our technology can provide a solution for

discovery, formulation development, and pharmaceutical

a customer do we make a sales proposal and provide

manufacturing, Malvern’s combination of complementary

support with comparison tables and other evidence.


| VIEW FROM THE TOP

WORLD CLASS ANESTHESIA AND VENTILATION DEVICES MARTIN FERRARI DEL SEL General Manager of Dräger Mexico Q: What role does the country represent for Dräger’s

ventilation devices. We are the biggest supplier worldwide

global strategy?

within these two areas. In the last three years, we have

A: Last year was significant as we celebrated our 125-year

renewed our critical care ventilators portfolio and now we are

anniversary globally and our ten-year anniversary as Dräger

carrying out a similar overhaul within our anesthesia division

Mexico. Our company is a family owned business and our

by launching new devices worldwide and in the Mexican

current CEO, Stefan Dräger, represents the fifth generation

market where we have already positioned and installed our

of the family to run the company. We are part of the Central

top technology anesthesia workstations. A unique solution

and South America Region, with headquarters in Panama

that we offer worldwide is the Pulmovista 500, an Electrical

City and offices in Brazil that have been established for

Impedance Tomography device, which is a breakthrough

60 years. This is our youngest market, established in 2012

in mechanical ventilation. Until now it was not possible to

to improve our customer intimacy and as a support to

determine the regional distribution of bedside ventilators, now

our seven subsidiaries. In Mexico, our operations began in

our non-invasive EIT solution visualizes regional air distribution

2004, and since then, we have been growing considerably

within the lungs in real time. In terms of software, Dräger

as a sales and service organization. Mexico is a key player

provides several products to monitor patients and remotely

in our region and worldwide and most of our global

access their medical information. We are most proud of the

strategies are employed in the country. We have a broad

interconnectivity and communication between our devices

network of distribution channels throughout Latin America

and the different world-class Hospital Information Systems via

to provide territory coverage and customer support.

HL7 protocol. This capability offers remote access to patient information, using our wide range of clinical systems such as

Q: Who are your biggest customers in Mexico and what

the Innovian information management system that creates a

does Dräger define as being its competitive advantage?

complete, continuous, digital record of the patient´s critical

A: Our main client is the public sector but the private sector

care information. Currently in Mexico we have already installed

is a strategic target for us. We were engaged for the new

some of these solutions, but there is a long way before it

building of INCAN. Our involvement began in the design

becomes a standard in the main health institutions.

and planning phase of critical care areas and operating rooms, extending to the current clinical training stage.

Q: How far away is Mexico from achieving a complete

We are working with 38 private clinics from the Private

digitalization of health services?

Hospital Consortium that are formalizing their business to

A: The digitalization of processes and information in the

accommodate more patients. We hope to offer packages,

healthcare sector is relatively well-established, but Latin

for example an Intensive Care Package, to make clinical

America always seems to be the last area for investment in

investment more economically viable. Our competitive

new projects or renewals. The majority of health investment

advantage lies not only in our technology and innovation

tends to go towards primary health needs and digitalization

but also in our capability of providing a comprehensive

is seen as a luxury, not as an essential technology. This is

and integrated solution to the hospitals, which is why we

beginning to change in the private segment. Our priority

have a dedicated Solution Center and Dräger Academy

is to offer long-lasting products, reducing long-term cost

departments operating in Mexico, as well as our Lifecycle

of ownership and providing more connected treatments,

Solution Department that that takes care of the complete

which will consequently reduce medical errors. We offer a

buying experience of our customers and business partners.

system called Smart Care that was developed only ten years ago, which is an automated weaning system to speed up

Q: What innovations are you bringing to the market this

recovery times by 30% in ICUs, reducing potential infection

year and how did you choose their clinical area?

exposure. There is still collaboration required between

A: Our main two core areas are operating room and critical

health institutions and authorities to provide and set the

care units, and our biggest markets constitute anesthesia and

proper standards in this emerging digital world.

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| VIEW FROM THE TOP

FOSTERING AWARENESS TO IMPROVE PATIENT OUTCOMES LUIS NIETO Director General of ConvaTec Q: How many years has ConvaTec operated in Mexico?

A: One key challenge this industry has to face is patient

What attracted the company to this market?

awareness. Patients, their families, and society in general

A: ConvaTec is a global medical products and technologies

need to be more aware and more effectively incorporated

company with leading market positions in ostomy care,

into the healthcare system. We have developed some

wound therapeutics, continence, and critical care, as well

projects with the aim of covering parts of the country

as infusion devices. Our products provide a range of clinical

where patients do not know about our products, as well as

and economic benefits, including infection prevention,

addressing economic exclusion by improving access. We

protection of at-risk skin, improved patient outcomes, and

view it as an industry responsibility to help reach excluded

reduced total cost of care. ConvaTec has been present in the

patients. We use traditional sales calls, seminars and other

Mexican market for the last 30 years, as part of the Bristol

type of events to reach these patients and we have set

Myers Squibb group. We became an independent company

up a program to provide primary care and access to our

in 2008, and because Mexico is an emerging market, we see

products. This helps patients to understand that they have

investment in the country as an opportunity for coverage

the ability to overcome the limitations they believe they

and growth.

have after having an ostomy. We help patients understand that they can live an active life again, as well as recovering

Q: How do you differentiate your portfolio from your

their social and work lives.

competitors’ products? A: We are developing and launching products faster than

Q: Who are your main customers at this point and how do

ever before. Our traditional areas are ostomy care and

you see this base evolving?

wound management, but we recently entered the critical

A: We sell to the public and private entities, with a variety

care area. In future, we plan to roll out products for surgery

of channels, services, and portfolios. There are many efforts

and anesthesia among others. As our products are of a very

from different groups to enable ostomy and diabetic

high quality, we intend to approach every segment of the

patients to access more funding and reimbursement for

market. The goal for us is to be known for our excellent

aftercare products, but the results right now are gradual.

integrated services, for clear customer orientation, and for

Once ostomy patients are discharged from the hospital,

growing patient awareness.

70-75% go on to buy their products themselves. Some patients are now pushing public and private payers to

Q: In ConvaTec’s experience how is the regulatory

cover medical supplies. There are important economic

environment in Mexico?

reasons why they should provide such products. The more

A: The regulatory affairs environment is improving. We

patients recover their normal lifestyles, the faster they can

have seen significant progress in the product registration

go back to work and reintegrate to society as productive

process. A number of alternatives to the process are now

individuals.

open, including FDA equivalence, third-party authorization, and so on. These new options make it possible to register

Q: How easy is it to collect data in Mexico about the type

a product and launch it into the market much faster and

of patients you provide for?

more efficiently. We have gained approval for more and

A: It is complicated to acquire specific data and this

more products in Mexico, and patients are ultimately the

is a problem in Mexico that is not only limited to our

ones who benefit. Healthcare professionals are using also

field. We rely on experience and estimations. Currently

better technologies with better results.

we have to estimate the market value and market share. There are companies in the data and statistic

240

Q: How are ConvaTec and the wider industry attempting

fields doing an excellent job at addressing this gap and

to address the challenges facing this segment of the

assessing markets. We will see in a few years how market

market?

intelligence evolves.


| VIEW FROM THE TOP

LOCAL EXPERTISE BOOSTS AIR PURIFICATION SPECIALISTS ÁNGEL DE VECCHI ARMELLA Director General of VECO Q: How has VECO evolved since its foundation?

products. Even though our critics disagreed, we were

A: VECO is a family company founded in 1968 and

perfectly able to provide quality products, which allowed

created in order to provide direct services and supplies to

us to grow in the market. Many years later, former President

pharmaceutical laboratories. We faced many challenges

Carlos Salinas de Gortari opened the market to foreign

at the beginning, as there were many low-quality and

products, thus increasing the competition. Recently the

counterfeit products on the market. While the amount of

market has become centralized. While there are around 500

low-quality products has diminished, so too has the number

companies in Mexico able to manufacture them, the market

of laboratories, with only the most competitive remaining.

has centered in only four. This has discouraged competition

Others either close or are acquired by international

as the cost to implement a plant of this type is too high.

companies. When we created VECO, there were 650 pharmaceutical laboratories in Mexico, but now, according to

Q: Besides the need for continuous renovation, what other

our calculations, there must be approximately 130, of which

strategies have companies implemented to compete with

few are Mexican-owned. VECO began by commercializing

foreign companies?

equipment to manufacture medicines. We then moved on to

A: We began by exporting products. In 1974, we created

the development of fume hoods and laminar flow cabinets,

Veco do Brasil and we opened an office in the US in 1977.

used to provide a sanitary environment for experiments,

We currently export to Europe, the Middle East, and all of

to avoid sample contamination, and to protect users form

Latin America. Now that markets are open, we compete

toxic fumes. Our fume hoods have HEPA (High Efficiency

with companies from all over the world. We are currently

Particle Arrestance) filters capable of filtering particles

focusing on the construction of clean rooms, which were

down to 0.003mm. Some are able to filter as far down as

initially used for the manufacture of computers but now are

0.00001mm. Gradually, we decided to stop manufacturing

mostly used in hospitals and pharmaceutical laboratories,

devices that were not economically profitable, deciding

for many reasons including the preparation of mixtures for

instead to focus on fume hoods, as the product range

chemotherapy. In those cases patients must be completely

has gained strength in the market. We are working as

isolated inside these rooms as their immune systems are

two different companies, VECO and de Vecchi Ingenieros,

compromised. At this point the public sector represents

within Grupo Devinsa, and we collaborate with Vectech

60% of our sales and the rest goes to the private sector.

Pharmaceutical Consultants, an international consulting company which validates pharmaceutical manufacturing

Q: What are the main opportunity areas for these air

practices to ensure they comply with regulations.

purification systems? A: These systems will always be necessary for the

Q: What was VECO’s strategy to position itself in the

production of large numbers of medicines. When we

market?

first created the company air purification inside these

A: At the beginning, we imported our filters from Sandia

rooms was achieved with UV light, but this light causes

National Laboratories. This manufacturer developed these

skin damage. We are constantly trying to follow the latest

filters for NASA, which used them for space travel as

trends pushed forward by international markets. At the

instruments had to be completely free from dust which

beginning, we did not develop our own technologies

could damage them. In 1972, we began to manufacture

as we used to adapt those from foreign companies, but

equipment in Mexico under the slogan “quality is developed

gradually we began to develop our own products. Our

throughout the entire process.” While this motto is important

main advantage is our size, which allows us to have great

for many sectors, it is extremely relevant for healthcare as

versatility to create highly specific products to address

this area deals with peoples’ lives. When we started we

individual needs. We work with the pharmaceutical

were heavily criticized by international manufacturers, as

industry on research, manufacture, and quality control,

the law at the time strongly regulated the sales of imported

and we also work with university and hospital laboratories.

241


| EXPERT OPINION

PRIORITIES, PITFALLS, AND PROMISES FROM THE

build stronger relationships with customers by providing

IT WAVE

new value, reducing costs by doing more with less and

By IMS Institute for Healthcare Informatics - Life sciences

optimizing the commercial organization, and improve the

companies are a vital player in the healthcare delivery system

effectiveness and agility of commercial teams, including

through their discovery, development, manufacturing, and

speed and effectiveness of decision making.

marketing of innovative treatment options for patients. They play an important role in improving access and supporting

The needs of life sciences companies seeking to realize the

the appropriate use of medicines by physicians through

full potential of current technology are broad and diverse.

education and awareness programs. A more efficient and

However, over half of our survey respondents indicated the

effective system results from the active participation of

greatest needs were associated with data – gaining greater

physicians, investors, patients, and manufacturers, even if

insights and value from data, integrating data sources,

interests are not always aligned and contradictory positions

and delivering it faster to end users. This may reflect the

are sometimes taken.

urgency with which tangible advances are needed in light of the business and commercial needs of these companies.

Information Technology (IT) has long been viewed as

This also suggests that a very different information

a function or department that supplies data support

technology investment focus, activities, success measures

and delivery services. Within a life sciences company,

and roles are required more today than in past decades.

its purpose is to store and process information on core functions of the business, such as sales and distribution of

The role of the Chief Information Officer (CIO) also needs

medicines, and to disseminate that information to internal

to be very different, both in terms of managerial and

users in their sales, marketing, or analytic departments.

technical skills, as well as the profile and role that he or she

Over the past ten years, basic tasks of the IT function

has within the executive management team. With direct

– data integration, warehousing, help desk support,

operating budgets typically exceeding US$100 million

and report generation – were commoditized and often

annually and investment budgets similarly scoped, the

outsourced. However, as companies become more focused

CIO can now be viewed by brand managers, operating

on developing new approaches designed to optimize

leaders and executive leaders as the critical linchpin to the

commercial performance, management teams are turning

company achieving success – with its partners in healthcare,

to technology-based approaches that can support these

investors, and employees. Life sciences companies now

aims through cloud-based platforms, applications, system

have more information than ever to understand medical

integration, and analytic tools. Technology is being utilized

prescriptions, patients, and investors. However, their

as a critical means by which companies can better align

information systems are frequently not in a position to use

their activities across departments internally, take actions

this data to deliver additional value to these customers. This

that are better tailored to customer needs, and be readily

might include efforts to tailor communication to physicians

flexible to adjust course and tactics. Properly utilized IT is

with specific patient profiles, provide reimbursement

seen as the means by which companies can simultaneously

services to ensure patients receive financial support (when

CAPABILITIES OF CURRENT CAMPAIGN MANAGEMENT SYSTEMS

Capabilities Of Current Campaign Management Systems (Source: IMS Health Technology Survey, 2014) Create and run multi-step behavior triggered campaigns Inform future campaign design using outcomes tracked from past campaigns Provide campaign performance data in near-real time Create and run multichannel marketing campaigns 0%

20%

40%

does not do this

Does not do this Source: IMS Health

242

Not well

Ok

60%

not well

Very well

80% ok

100% very well


entitled to it), or deliver education materials tailored to the

Campaign performance data in near-real time

prescriber’s interests. In commercial terms, they typically

To ensure launches are successful and to correct their

fail to optimize marketing tactics due to a lack of advanced

course rapidly if needs be, companies require campaign

functionality in their multichannel marketing (MCM)

performance data in near-real time. To avoid squandering

system, namely the ability to run multichannel marketing

resources it is critical to understand what is working.

campaigns or multi-step behavior-triggered campaigns,

Advanced analytic tools combined with streaming data

provide campaign performance data in near-real time, or

allow companies to rapidly micro target campaigns only

inform future campaign design using results tracked from

to where they are effective.

past campaigns. Informing future campaign design using outcomes Companies recognize the need to improve their customer

tracked from past campaigns

engagement, with 71% of respondents saying investments

Closed loop systems can improve insights and support

in their MCM system are ‘extremely or very important’

marketing decisions by recording customer preferences, and

and nearly 90% of those from large companies saying the

by measuring the success of the overall campaign. ‘Intelligent’

same. Cloud-based multichannel marketing applications

MCM applications can learn from past customer responses

can deliver the following and align commercial activity to

and allow companies to deliver more relevant messages over

customer needs:

time. This can ensure that physicians are equipped with the information they need to help them deliver better patient

Multichannel marketing campaigns

care. It can also help ensure healthcare provider time and

Finding the ways doctors will listen and learn about

company resources are not wasted. Ultimately the key value

medicines is critical, as is the delivery of effective

of new intelligent cloud-based MCM systems is that they give

messages across channels. Systems should be able to

greater control to the end user. The problem presented in

deliver coordinated customer contacts across channels to

past systems was that users relied on third-party vendors

ensure messages are received, but deliver them only to the

for campaign planning, execution, and measurement, and

specific subgroups of customers who benefit from hearing

often had significant lag-times to deploy campaigns; cloud-

this message.

based applications put greater control in the hands of brand managers giving them the ability to execute directly through a

Multi-step behavior-triggered campaigns

cloud-based interface. They can design their own campaigns

In the past, customers were grouped into segments and

or refine dashboards and analytics to measure performance.

marketing was based on those static classifications. Event

Experts in life sciences commercialization activities indicate

and decision tree models of marketing are now built

that with such cloud-based and user-directed MCM system

into cloud-based MCM systems and allow refinement of

technology, cost reductions of 25-35% are achievable, with

marketing activities based on customer’s earlier action

additional benefits from lower campaign administration and

- for instance, delivering written clinical trial data to a

management costs, improved customer response rates and

provider who attended a lecture discussing a new study.

campaign revenue gains.

LIFE SCIENCES COMPANY NEEDS

Life sciences company needs (Source: IMS Health Technology Survey, 2014) 77%

Creater insights and value from data 59%

Integration of data sources

51%

Faster delivery of data to end users 41%

Integration of point-solutions or systems for improved workflow

40%

Qualified teams and infrastructure to support existing applications

38%

Greater use of unstructured data

34%

Ability to acquire and integrate third-party tools

30%

Improved privacy and security Data cleansing and curation Additional IT/technology talent

26% 20%

Source: IMS Health

243


UTILIZING TELEHEALTH TO BRING FASTER RADIOLOGY RESULTS With an increasing burden on medical health professionals,

do not have the technology to overcome these problems.

Ulises Bacilio Pérez, CEO of Grupo PTM saw a gap in the

At Grupo PTM, Bacilio has developed software which

market for an increased focus on telehealth. At age 16, he

can provide results almost immediately, overcoming low

learned to develop Enterprise Resource Planning (ERP)

bandwidths without image quality loss.

software, which he attempted to employ to effectively administrate the health records of his family’s hospital

The company works almost exclusively with private

in the State of Mexico. Unable to finish the project at

hospitals, at times integrating certain small public sector

the time, given its complexity, he decided to continue

projects, mainly with mobile units in rural areas that are too

the project independently in later years. After medical

remote to have efficient access to hospitals. The government

school, Bacilio witnessed the need for administration

has supported this initiative, creating mobile units for

software within the National Institute of Oncology, citing

indigenous communities to carry out several tests such as

that the few radiologists in the hospital could barely cater

mammograms. This can be problematic at times, according

to the demand of the 3,000 patients per month seeking

to Bacilio, especially transmitting images from these rural

treatment at the hospital.

areas to hospitals in main cities with low-quality software

“Many small companies are developing innovative software for pathology, indicating that the sector development challenges are not to do with technology market conditions but other factors” Ulises Bacilio Pérez, CEO of Grupo PTM

“The public health system is too large to provide

and poor infrastructure. However, this type of technology

appropriate care for all patients, and long waiting lists

leaves a much smaller carbon footprint as it minimizes

for treatment are common,” explains Bacilio. “I always

travel and it is not necessary for clients to spend money

believed that automation could streamline the process

on printing materials. The current pillars of focus for Grupo

as doctors have large caseloads, yet must spend much

PTM are radiology, teleradiology, and CT scans. Due to time

of their time searching through physical records.” The

constraints and the strength of the competition, some of

software was developed at a cost of US$30,000 but was

the software developed by the company was created under

subsequently sold for US$300,000, which is relatively

public platforms, such as the OsiriX Imaging Software for

inexpensive within the industry. In the first and second

medical imaging, which is free, FDA approved, and was

years, the company expanded by 200%, in the third year,

adapted by Bacilio to meet the needs of the Mexican

growth was 100% and the company’s founders featured

market. In conjunction with Play Business, the company

on the front cover of CNN Expansión in September 2014

has also developed the Consultapp smartphone app, which

as Entrepreneurs of the Year.

provides medical diagnoses in Spanish through a cellphone. The app is able to provide specialist consultations and can

Although the company was born due to a necessity for

even call an ambulance for the patient.

IT products within hospitals, Grupo PTM now provides a platform for a range of services, including one that

The company is looking towards mHealth (mobile health)

can store radiology images economically and efficiently.

as the future of the company, and this year plan to further

These programs are intended to help doctors reduce the

develop Consultapp, along with other applications. Bacilio

amount of paperwork required to organize appointments

has expansion plans stretching into other specialties,

or transmit images and information to technicians and

such as radiology, ophthalmology and pathology, not

other doctors.

only within Mexico, but also other Spanish-speaking countries. Since similarities exist between the Mexican

244

The healthcare system in many developing economies is

and Colombian healthcare market, Bacilio indicates that

extremely complicated, due to fragmented developments

Colombia may be the next step in development, but

in infrastructure and slow internet speeds. The largest

stresses that considerable strategy and knowledge of the

files can reach up to 1GB and with the relatively low 10-

local market and population will be required before Grupo

20kbps upload speeds in Mexico, many companies simply

PTM will consider expanding outside of Mexico.


| VIEW FROM THE TOP

TELEHEALTH STARTUP AIMS TO INSPIRE MARKET DEVELOPMENT MARIANELA SANTOS FLORES Director General of Health Angel Monitor Systems Q: How advanced is telehealth in Mexico compared to the

Q: How do you envisage the system being utilized?

rest of the Americas?

A: The system comprises software that records and sends

A: Telehealth refers to a broader scope of remote

the information and hardware that collects it. The hardware

healthcare services than telemedicine. While telemedicine

can be variable, as many different devices and sensors can

refers specifically to remote clinical services, telehealth

be used. The platform will eventually be able to receive

can refer to remote non-clinical services, such as provider

information from any device in the market. We are mainly

training, administrative meetings, and continuous medical

focused on providing services with the software and

education, in addition to clinical services. In Mexico,

integration. Once installed and configured, the platform

there is a general impression that telehealth programs

advises the doctor who will provide medical attention from

are exclusively for audio or videoconferences and image

a remote location. An example use area is dermatology

sharing. In reality these are just a subset of a vast area

where 90% of prescriptions are OTC so it would be easy for

that public and private health institutions could take

dermatologists to diagnose and prescribe remotely. Doctors

advantage of to make a difference either in prevention

in those pharmacies will simply need to apply the sensors

or in patient health recovery. Mexico is still not aware of

to the patient, which will collect and send all the necessary

the full potential of these technologies, leaving us behind

information to the cloud where a specialist will be able to

other countries in Latin America, such as Costa Rica,

remotely download and interpret it. The technology is being

Colombia, and Chile. I believe this will improve over the

implemented in hospitals and pharmacies. The service will

next three to four years. This technology is inexpensive

be completely free for patients as it will be funded by a third

and easy to access from any mobile device. One of our

party, possibly the pharmacies themselves.

main aims is to prove that developing start-ups in Mexico is possible for everyone.

Q: How well regulated is this area right now? A: COFEPRIS is currently not regulating telehealth devices

Q: How was Health Angel Monitor Systems born?

at the required speed to trigger market growth and cover

A: I have created a total of eight spinoff companies in the

different needs, but the commission is expected to be

telecommunications industry, including the telemedicine

involved in the regulation of medical gear and services

startup. I conceived the idea of creating a monitoring service

used in telehealth. We are collaborating with COFEPRIS to

with the value proposition of allowing medical practitioners

create Mexican regulations for these systems. This process

from different specialties to monitor patient vital signs

has moved slowly, however, as the market is not fully aware

and other indicators remotely, so as to develop new levels

of the benefits of these products and services. We have

of service. I saw more than 200 similar applications in

already received approval from some European regulatory

Europe, but none of them could be specifically applied to

agencies, among others.

Mexico, so I had to develop one to address our specific needs. The device developed has sensors that are able to

Q: What are your expansion plans?

detect up to 25 different inputs from humans, such as ECG

A: We are going to use the contact center with the platform

12 Leads, temperature, and heart rate, through one easily

already developed to rapidly expand regionally to countries

to handle and portable medium. This information is sent in

that are already open to this technology. We are also starting

real time to our secure cloud from any mobile device, and

a project with the Mexican Consulate–General in California

is afterwards made available to doctors to enable remote

where we will monitor the health of Mexicans living in

diagnosis. I began this with a partner in Silicon Valley, and

the US. This program aims to provide medical advice for

we took three years to develop the device in an Italian

Mexicans who may not speak English or have insurance. An

university. With the support of INADEMS and CONACYT I

electrocardiogram costs about US$1,300 in California but

developed a two-year strategy alongside MIT to create the

our service will be available for free at the consulate and will

software and the hardware.

provide patients medical information online and in Spanish.

245


| VIEW FROM THE TOP

DIGITALIZING TRADITIONAL MEDICAL PUBLISHING ANTONIO CARRASCO RUIZ CEO of PLM Q: Across seven decades of experience, how has the

prescribe, we act as a legal instrument. Quality is vital, but

company evolved to the present day?

so is layout. For a book to be user-friendly and add value

A: The company was created in 1942, with goal of creating

it needs to be navigable. The PLM Medical Dictionary’s

the Mexican equivalent of the Vidal pharmaceutical

index, for instance, allows you to use five pages to scan

dictionary which was unavailable in Mexico at the time. In

5,000. We applied this same principle to our website;

this single compilation, the entire industry’s drugs are listed

our search engine algorithms are engineered to make

by name, as well as common questions about the drug,

the medical researchers’ job straightforward. The beauty

its interactions, their combinations, and their chemical

of today’s metadata management technology is that you

form. PLM has changed substantially from 1942 to the

can link information in one place with thousands, even

present date. Now we are a multinational company, and

millions of articles worldwide. Technology has moved the

our headquarters in Mexico are managing offices in Central

patient to the center of the medical ecosystem. Patients

America, Colombia, Ecuador, and Peru. We have also

are more aware of what is happening within their body,

invested in Venezuela and Chile. What has not changed is

what medicines they are taking, and this increases their

that we are still the number one source for doctors looking

consumer power. In the past, if a doctor told a patient that

for pharmaceutical information. Doctors trust PLM to be

they need methadone they would take it regardless of

neutral and unbiased by commercial pressures. This is why

whether they know what it is or not.

we work with 72% of doctors in the region. With 74 years of experience behind us, several generations of doctors have

The doctor’s role remains important so our information is

worked with PLM which amounts to millions of patients

written in the language of the doctor, and this must be

treated using our information.

translated for our patients. Without knowledge of certain terms, the situation may be dangerous. Self-medication

Q: How important is it for PLM to remain neutral in the

happens a lot in Mexico, with antibiotics for example

delivery of information?

until recently, to the point that it poses a public health

A: Doctors do now come to us seeking advice on specific

risk. Irregularities do exist in the supply of certain drugs.

products. They come for the most up-to-date, accurate

Additionally, the chronic diseases faced today such as

information available, in a convenient layout. Since

diabetes, obesity, and heart problems, require medical

the beginning PLM has collected information on the

treatment over a lifetime, which is more doctor-oriented.

pharmaceutical industry without ever launching a single original product into the market. This is crucial for our

Q: How do you perceive Mexico’s position in the trend of

neutrality. Doctors listen to their patients, and then consult

digitalizing services? Is its implementation realistic here?

us. We notice that whenever a public health campaign is

A: As the leader in health, the public sector must develop

launched, the hits on our website and apps soar, because

a better understanding of the digital world for this to

doctors turn straight to us for guidance.

happen. Their role is to standardize practice, such as the electronic medical prescription. The Ministry of Health may

246

Q: What inspired your decision to start producing apps

issue many norms, but these do not describe what is truly

and begin digitalization?

happening in the world. In terms of health in the digital

A: It was based on a change in accessibility trends.

age, interoperability is the name of the game. In Spain,

Content is key in this industry, in print publishing and in

for example, provinces currently log electronic patient

the digital world. As long as you have solid content, you

records. The same discussion around interoperability

will be read, regardless of whether you produce an app, a

between federal and state health services is beginning to

website, or a book. All of our content has been regularized

happen in the US. They too are discussing ways to make

by the appropriate agencies of individual countries in our

the health system interoperable, as this is how health will

region, and since we list what a doctor can and cannot

be financed in the future.


Q: Has your human capital hiring changed with the

of these clients, however, see any attraction in entering

business’ own changes in direction?

the Mexican market.

A: IT is the largest department in our company, with 20 members. We have also replaced our Clinical Pharmacy

Q: What are your more significant priorities for the

Practitioner writers with a dedicated laboratory for

following year?

research and information. The staff of this library has

A: Our center of gravity has shifted from being a publisher

specialized Master’s degrees in Scientometrics, with

to a digital means of distributing information. Our target

qualifications in information searching and procurement,

is to complete that shift by the end of this year. We will

database structuring, and ontology engineering. This is a

not yet invest in hospitals with the app as it is a huge ERP

huge change for our company. The trend toward Internet

investment, but we are managing small-scale investments

use minimizes competition with other Mexican companies

first. Earlier this year, we launched a combination

producing similar books. Language will not be a barrier

pharmaceutical product for hospitals, which is intended to

much longer, when computers can translate complex

boost patient hydration. Our next step is to ensure that the

technical scientific texts and even slang without difficulty.

drug is correctly administered. Setting dosage is one step, and the possibilities for duplicity (two drugs replicating

Q: Do you have plans for expansion in the near future?

the same effect) and counter interactions is the next.

A: Our expansion depends on technology. At present, we are a best-practice company for IBM’s software,

Q: Do you share the data that you obtain from doctors’

hardware,

search patterns of physicians?

and

cloud

technology,

contributing

to

conferences on our use of the software. Once we roll

A: We share this data with our clients in the pharmacy

the format out across the board we will be able to

industry as a value added service. The information includes

enter any market with ease. In just two years, we have

the number of, for example, gastroenterologists who have

registered 180,000 doctors operating in the region, so

consulted a product’s article on the app and site, and when

momentum is building. However, Apple, Samsung, Oracle,

they did so. The time data is particularly important if there

and many other technology companies have extensive

has been a sales drive or a public health campaign, for

health branches, none of which reach Mexico, a market

instance. We have logged 220 million searches since the

containing millions of people, because it is “too small” or

launch of our database in 2012, mainly from our regional

“not ready.” To get the market ready, all that is needed is

countries. Our meetings used to concern publishers,

organization. The US invests approximately US$40 billion

printers and front covers for our books, but now we ask

in health technology, spread across imaging, radiology,

about how we can make navigation quicker and easier,

and IT systems. In Mexico, the figure is much smaller: we

to cope with our database’s averages of 2,500 users per

work with some small startups, generally from Spain or

second, for instance. Technology will change the way we

the US, to whom we sell our databases on demand. Few

sell, distribute, and seek out medical help.

247



When it comes to cosmetics, Mexico has a positive balance of trade with a US$1.5 billion surplus. The market for therapeutic cosmetics products in Mexico has boomed in the last decade with

increased purchasing power raising demand levels. The cosmetics market has also evolved into a dermocosmetic one in which therapeutic product market share is steadily growing. The market for dermatological products had a 6% value growth in 2013, which is higher than the pharmaceutical industry’s average in Mexico. Moreover, 486,499 treatments were carried out in the cosmetic surgery field in 2013. Treatments offered are on average 40% cheaper than in the US, the number one market in the world for cosmetic surgery, and the quality is rated as similar and almost all doctors and staff are bilingual. Mexico itself is rated as the third largest consumer of cosmetic surgery behind the US and Brazil.

This chapter will look at the market for cosmetic surgery in Mexico as well as the current state of and the potential for therapeutic and beauty products.

HIGHLIGHTS • Dermocosmetic products • Beauty & cosmetic products • Quality of cosmetic surgery • Regulatory improvement • Innovative treatments

THERAPEUTIC COSMETICS & BEAUTY

10



CHAPTER 10: THERAPEUTIC COSMETICS & BEAUTY 252

ANALYSIS: A Leading Global Position in the Cosmetics Market

254

VIEW FROM THE TOP: Carlos Ramón Berzunza Sánchez, CANIPEC

256

VIEW FROM THE TOP: Ricardo Spinola, Farmapiel

258

VIEW FROM THE TOP: Blanca Miller Kobisher, SMCME

258

VIEW FROM THE TOP: Geraldine Waked, Sesderma

260

INSIGHT: Oscar Monroy Medicina Estética Europea

261

INSIGHT: Alejandro López, Cosmetobelleza Natural IM

262

VIEW FROM THE TOP: Carlos de Kruyff, CDM Labs

264

INSIGHT: Fernando Álvarez, FBD

264

TECHNOLOGY SPOTLIGHT: Nanotechnology and DNA Repair

266

INSIGHT: Frank Rosengaus, Ultrabody

267

VIEW FROM THE TOP: Dr. David Kirsch Kleiman

251


A LEADING GLOBAL POSITION IN THE COSMETICS MARKET Complementing the mainstream healthcare sector both in

the market over countries that do not benefit from the

terms of production and generation of employment, the

same proximity to the US. The cosmetic surgery and

beauty industry encompasses cosmetics, personal care,

dermocosmetics industries have grown rapidly, especially

and OTC products. There are, however, notable differences

in Mexico’s northern states, and both offer attractive

in the barriers to entry for each sector. The cosmetics

business opportunities from an investment perspective. For

sector is subject to fewer regulations than the traditional

example, in contrast to ten years ago, all the major players

pharmaceutical industry, and consequently it is easier for

for dermal fillers now have a presence in Mexico. Besides

companies based in Mexico to represent foreign brands.

Mexico’s proximity to the US, two significant global trends

This has resulted in a thriving market. In 2014, Mexican

have been catalysts for growth. An increased consumer

exports of cosmetics and personal care products totaled

awareness of the impact of sun exposure has resulted

US$3.8 billion while imports amounted to approximately

in a 50% rise in sales of solar protection between 2008

US$1.9 billion. Mexico is the largest exporter of such

and 2013, and the masculine personal care segment has

products in Latin America, and currently exports more than

registered a 36% growth over five years. Carlos Berzunza,

the rest of the region combined. The value of the Mexican

Director General of CANIPEC, a not for profit organization

market for beauty products is estimated to be US$10

joining the National Chamber of the Cosmetics Products

billion, positioning the industry in 10th place globally.

Industry, and the National Association of Personal Care and

Mexico has a competitive advantage in certain areas of

Home Products Industry, emphasizes the male cosmetic

2,603 2,603 837837

2,347 2,347 840840

1,889 1,889 716 716

1,722 1,722 755755

1,576 1,576648648

2,950 2,950 886886

market as a significant growth opportunity, especially in

EXPORTS (US$ million)

countries like Mexico with large populations. The entry of more women into the Mexican labor force is resulting in a general rise in income per household. In 2013, the skin-care and hair-care segments grew 8%, while dermatological products grew 6% reaching MX$4.4 billion. This growth rate exceeded the growth of the overall pharmaceutical market, but dropped in 2014 with consumers restraining their spending on beauty products and other markets due

cosmetics

2013 2013

2012 2012

20112011

2010 2010

2009 2009

2008 2008

to increased taxes on some food products and beverages.

to national GDP in 2014 and this percentage is increasing, seeing 14% growth over five years. Most CANIPEC affiliates

1,419 1,419 451451

1,308 1,308 416416

produce personal care or home care products, but the 1,309 1,309 383383

1,080 1,080312 312

862862288288

national market, which are estimated to generate more than 300,000 direct and indirect jobs, contributing 1.2%

domestic hygiene

IMPORTS (US$ million)

1,010 1,010336336

CANIPEC represents 80% of the companies in the formal

organization also works with companies that provide raw materials, assembly plants, traders, and manufacturers of own label goods. Despite the challenging economic conditions experienced in 2009, CANIPEC reported stability in the cosmetic sector. Investments made during this year led to an increase in production capacity, mainly for exports, meaning Mexico continued to offer attractive investment opportunities. Foreign direct investment in

2013 2013

domestic hygiene

2012 2012

20112011

2010 2010

cosmetics

2009 2009

2008 2008

the cosmetics industry over the last nine years averaged US$300 million per year. As for aesthetic and cosmetic procedures, Mexico had 1,550 plastic surgeons in 2014 providing 706,072 procedures, The Mexican market for beauty products is estimated to be US$10 billion, positioning the industry in 10th place globally with an expected growth of 14%.

Source: Euromonitor International

252

including nonsurgical treatments like botulinum toxin and hyaluronic acid injections, and surgical ones such as liposuction, rhinoplasty, among many others, as reported by the International Society of Aesthetic Plastic Surgery


(ISAPS). Companies that form part of CANIPEC follow

that are required by physicians, dermatologists, and

a Code of Self-Regulation and Advertising Ethics for

specialists. Plastic surgeons and medical professionals

Cosmetic Products and Homecare Products (COSMEP)

are a good example of our key customer base,” explains

which incorporates 19 principles such as legality, veracity,

Spinola. In response to some of the main general trends

honesty, fair competition, respect, dignity and comparative

in the industry, Farmapiel is focusing on suncare lines and

advertising.

affiliated products as well as therapeutic treatments for scarring.

An area in which some experts have identified key opportunities are those specialties where differentiated

The use of phytochemicals as active ingredients within

solutions can be introduced, particularly in the field of

dermatological lines is also on the rise, and while European

therapeutic cosmetics. Ricardo Spinola, CEO of Farmapiel,

consumers have set the precedent for consumption of

a local dermatological company, is focusing on this area

products containing these ingredients, Mexico has a pre-

for that very reason. “We see clinical dermatology as

Columbian tradition of using plants as medicine. Many

our key segment, including the provision of products

research centers in Mexican Universities are interested in this field and companies like Pierre Fabre are importing

COSMETICS MARKET IN 2013 (US$ million)

lines to Mexico. The ingredients derived from plants used by researchers are the result of combining chemistry,

Position by country

Sales

United States

73.2

screening, as well as original observations or proposals

Germany

42.9

from external partners, and require specialist knowledge,

19

which the Mexican labor force is able to offer. “There are

France

chemical

taxonomy,

epidemiology,

high-throughput

many excellent products in the market place that have

Italy

16.8

China

44.2

Japan

39

their origins. When it comes to phytopharmaceuticals,

United Kingdom

16.9

they must have and prove the highest standards of

Russia

14.1

Mexico

10.8

a natural source, including aspirin, and these products should not be disregarded or minimized because of

manufacture and quality processes,” explains Pierre Fabre’s Director General for Mexico and Central America Karel Fucikovsky.

253


| VIEW FROM THE TOP

COSMETICS AND PERSONAL CARE MARKET RIPE FOR GROWTH CARLOS RAMÓN BERZUNZA SÁNCHEZ Director General of CANIPEC

Q: CANIPEC incorporates the National Chamber of

billion, representing a surplus of almost two to one. Within

Cosmetics Products and the National Association of

this industry, Mexico is the biggest exporter in Latin

the Home and Personal Care Industry - what is the

America, and at the moment we export more than the rest

association’s focus?

of Latin America combined. Currently we are in 11th place

A: CANIPEC was initially called the National Chamber of

in cosmetics and 12th in domestic care products in terms

Industry and was first designed as a branch of the National

of exports but one of our long-term goals is to become

Chamber of the Transformation Industry (CANACINTRA).

one of the principal exporters on a global level.

One of the most influential moments in the history of the Mexican chambers was when the requirement to operate

Q: What sort of growth has the market seen in recent

as a government subsidiary was annulled. Previously, a

years and how much potential is there for continued

company could not form part of the business industry

momentum?

without belonging to a chamber, but this clause was declared

A: The market has significant potential and, although

unconstitutional by the Supreme Court of National Justice

through our strategies we have achieved significant

due to its violation of freedom of association laws. In this way,

growth, we must continue capitalizing on the momentum.

each chamber was given the freedom to recruit companies

The continuous expansion of this sector is around 5-6%

as affiliates by offering powerful incentives. At CANIPEC,

annually, with the exception of 2014, a particularly complex

we prioritize the generation of added value, which means

year in which the personal care industry grew less than

creating an agenda that propagates interest and supports

1% and that of domestic care grew by about 3%. This

our members. In 2010, a ten-year strategy was formed by

environment was caused by various factors including the

CANIPEC affiliates in the cosmetic sector in order to align

global economic situation, and variations in the conversion

our values with the companies’ individual business plans. In

rates. Since all our measurements are taken in dollars in

a new initiative in 2011, we decided to incorporate the home

order to compare them with other countries, and internal

care industry into our operations, and since then we have

circumstances like modifications in tax laws.

represented both industries and currently have 65 affiliate companies, representing approximately 80% of the market

Q: What are the main sales and distribution networks

of each business area. Currently, Mexico is the second largest

for CANIPEC members and to what extent is this aspect

market in Latin America with a value of more than US$15

changing?

million between cosmetics and personal care products.

A: The majority of our affiliates manufacture personal care or home care products, or belong to the value chain within

254

Q: What are the main features of this ten-year strategy?

this industry. We also work with companies that provide

A: We have two strategies, one designed for cosmetics,

raw materials, assembly plants, traders and manufacturers

drafted in 2010, and the other for the domestic care

of own label goods. This industry has four distinct sales

sector that was completed in 2014. Both have various

channels. Firstly, the direct sales channel constitutes

commonalities since one of our main aims was to

companies that operate through sub-contracted self-

incorporate both industries under the CANIPEC umbrella in

employment, mainly through sales catalogs. Secondly,

order to generate synergies. These strategies have similar

there are companies dedicated to retail sales, which

objectives in developing the national and international

generally tend to be convenience stores. Thirdly, there are

markets and attempting to strengthen exportations from

prestige stores, like department stores and pharmacies.

Mexico. Currently, Mexico is in receipt of a significant

Finally, we have companies using specialized channels to

amount of foreign direct investment and also possesses

distribute products, like dermatological pharmacies, spas,

a strong national investment sector. In 2014 we exported

or professionals within beauty salons. Different sub-sectors

US$3.9 billion worth of home and personal care products

within this market are facing an uneven evolution and one

from Mexico and we imported approximately US$1.9

of the challenges we face is coordination of the entire


market due to fluctuations in individual products. Certain

of each country must ensure the health of consumers, and

products face permanent demand but others see sales

we are working with the various authorities to promote

corresponding with delimited periods and seasonal factors.

regulatory controls within the industry. We are collaborating

It is not possible to determine a generalized behavior but

with COFEPRIS, PROFECO, and IMPI among others, but

we have seen a strong rise in own brand products.

we must also raise consumer awareness by implementing protocols to guarantee the purchase of legitimate products,

Q: How important is it for CANIPEC to help foster

beginning with the use of legitimate distribution channels.

innovation within the industry and what are your main

On occasion, misleading advertising campaigns have

strategies in this regard?

meant that companies have claimed that products belong

A: This industry is highly focused on R&D of new products

to a different sector or have made unsubstantiated claims

and as a result invests heavily in this area. Our objective

about the efficacy of a product. This affects consumers

as CANIPEC is to create a competitive, innovative, and

and the industry equally, in terms of wasting money and

global business, providing added value across the industry.

fostering unfair competition. The companies that form part

This covers everything from educational tools to support

of CANIPEC have created a Code of Self-Regulation and

business decisions and we also try to provide members

Advertising Ethics for Cosmetic Products and Homecare

with useful figures and trends within the sector. The

Products (COSMEP) which incorporates 14 principles such as

industry is extremely open to free trade, and as a result

legality, veracity, honesty, fair competition, respect, dignity,

we carry out constant information exchanges with our

and comparative advertising among others.

counterparts in other countries and disseminate the trends that our companies have seen. We also try to provide our

Q: With which other organizations are you collaborating?

members with a more favorable business climate so that the

A: We are collaborating with various organizations,

companies can expand in both national and international

such as SEMARNAT with which we have now created an

markets. To facilitate foreign trade we are working closely

agreement for the promotion of sustainable consumption.

with the government on various initiatives. Last week we

We are also working with the Undersecretary of Industry

attended a summit of the Pacific Alliance in Peru, which

and Commerce of the Ministry of Economy in order to

was attended by Enrique PeĂąa Nieto along with his Latin

increase the strategic value of the personal care and home

American counterparts. These alliances present excellent

care sectors. We are currently implementing complex

opportunities, and through communication between the

protocols with various stakeholders in order to promote

Business Chambers of Colombia, Chile, Peru and Mexico

the development of the sector, such as the integration of

we managed to obtain an agreement ratified by the

productive chambers that have the potential to generate

representatives of each country in order to allow us to

more than 185,000 direct and indirect employment

present our respective governments with a unique plan to

opportunities, notwithstanding the income generated from

simplify the necessary negotiation processes. Our proposal

self-employment. We work closely with the Undersecretary

is angled towards a regulatory convergence, which would

of External Commerce, the Undersecretary of Industry and

facilitate market access to comply with the regulatory norms

Commerce, and the Undersecretary of Competition and

of our country, therefore fostering bilateral and reciprocal

Regulations. We also collaborate with the legislative to

trade. These initiatives started by consensus between

strengthen the regulatory requirements of the sector using

private sector agencies three years ago. Government

international practices as a baseline.

representatives in the Ministries of the Economy and various health authorities analyzed the proposal and decided to

Q: What are the main trends in the personal care sector?

approve it. This provides solid evidence of the work that the

A: We observed an increase in the masculine care market.

industry can perform through collaboration and has served

Previously, there were very few products focused on men

for the implementation of better practice.

and now we are seeing that the stigma associated with these products has declined. However, certain sectors such as solar

Q: Is the industry affected by the introduction of low

protection products require promotion, as Mexicans tend

quality products from China or India?

not to use enough solar protection to combat the damaging

A: To overcome this challenge, CANIPEC is promoting more

effects of the sun. CANIPEC is highly involved in advertising

educated consumption. Our companies always seek to

and regulation and in promoting an informed consumption,

guarantee that the products are secure and trustworthy, since

providing the consumer with product information, tips,

strong investments are made in the creation and promotion

recommendations,

of their brands and therefore employing bad practices would

Additionally, we make a concerted effort to discredit

be detrimental to their business. The regulatory authorities

inaccurate industry information provided to the consumer.

and

correct

usage

instructions.

255


| VIEW FROM THE TOP

ADVANCING INNOVATION IN CLINICAL DERMATOLOGY RICARDO SPINOLA CEO of Farmapiel

Q:

major

or using products to treat acne for example. The other

pharmaceutical companies in the dermatological field as

You

have

a

long

history

working

for

factor benefitting the sector is the increase in economic

well as with a major hospital. What made you decide to

purchasing power of Mexico. More and more people will

branch out on your own with Farmapiel?

have access to healthcare, including dermatology over

A: My long-term ambition has always been to branch out

the coming years. Both of these trends should have a

as an entrepreneur. I have for the most part worked within

positive impact on the growth of the dermatology sector

the dermatological field throughout my career, although

in general.

I had the honor to be selected as CEO for Medica Sur in 2011. Medica Sur was implementing a new strategy and

Q: How dynamic is the current dermatological climate in

I spent two and a half years there helping them realize

Mexico and where is your main focus?

that vision. The hospital is home to some of the best

A: As with any other pharmaceutical business, it is

physicians in Mexico, even in Latin America, that are highly

extremely competitive and has many players. Mexico has

professional and ethical, and I was very proud to be a part

always been an attractive market because of its size and its

of the team. However, recently the opportunity arose for

opportunities for growth. The competitive environment is

me to acquire Farmapiel and the company met my target

tough in general terms, and dermatology is no exception.

requirements in terms of size and therapeutic class, which

We believe however that the opportunities exist for

was dermatology. There are very few pharmaceutical

companies that want to introduce differentiated solutions

companies in Mexico that are truly local. Farmapiel was

to add value for physicians and their patients. There are a

founded in 1991 in Mexico and was a family owned business

lot of commercial activities in dermatology but what we

until I acquired it in 2013. I am not venturing into the

are focusing on is therapeutic solutions. We see clinical

business entirely alone - I recently invited a private equity

dermatology as our key segment, not necessarily consumer

fund, EMX Capital, to hold a majority stake in the company

products, but rather products that are required by

and it has been productive to have them on board. This is

physicians, dermatologists, and specialists. Plastic surgeons

the first stage in my growth plan for the long-term future

and medical professionals are a good example of our key

of the company.

customer base. Nevertheless, we do not limit ourselves and we do sometimes see potential opportunities to provide

Q: How have evolving consumer and patient patterns

products for other sectors or niche activities. Thankfully

changed the dermatological industry?

our team is capable and expert enough to be able to be

A: I think there are two critical factors in Mexico’s case

flexible. The innovation we have in this field is much more

when dealing with looking at the potential growth of

advanced today than it was ten years ago. Patients have

dermatology products. One is that people’s health and

access to better information, better products, and more

habits have changed significantly compared to 20

comprehensive, integrated solutions. So while we focus on

years ago. On a global scale, people take better care

therapeutics, a degree of activity in the commercial arena

of themselves, wanting to live a healthy life and look

is of course essential and companies need to be involved in

younger. This has also increased the life expectancy to an

promotional activities and distribution processes.

average of 75 to 80 years old. Increased life expectancy

256

leads to a corresponding growth in dermatology and the

Q: What sorts of therapeutic products are you focusing on?

industry has developed on a large scale in the last few

A: When I acquired Farmapiel, the company specialized

years, with a major impact on the health sector. There are

in clarifying agents and products for wound healing and

an infinite number of specialists today who are able to

for acne. Now we are expanding the different sectors of

diagnose every kind of skin problem. In terms of skincare,

the company to include sunscreens and products to treat

people have more of a desire to protect and care for their

more severe conditions such as atopic dermatitis. Our aim

skin, and so are more amenable to wearing sunscreen

is to develop products centered on improving the health of


patients’ skin, creating better quality of life and confidence.

A: The regulatory environment in Mexico has been

We have products for the treatment of acne and scars and

rapidly catching up to international standards. In terms

conditions such as keloid scars. We also have lightening

of therapeutic care, dermatology products must be

products for age spots, sunspots, and radiation spots. We

validated and certified in Mexico through the Ministry

provide pediatric products and therapeutic solutions for

of Health. Personally, I would like to see processes

allergic reactions that affect the skin. We have launched

progressing faster, but the government has provided us

new products, including sunscreens, products to help

with different routes such as pre-reviews to speed the

reduce hair loss, and others designed for specific skin

process up. These options may be appealing depending

conditions. In fact, hair loss products make up some of the

on company priorities.

top selling dermatological products in the industry right Q: To what extent do you see Mexico being able to develop

now in Mexico.

as an R&D hub for dermatological products? Q: How have you devised your production strategy?

A: I think Mexico has interesting opportunities and we

A: We currently import semi-completed products from

have been working with the Ministry of the Economy,

the US and Europe to pack and finish in Mexico. We have

CANIFARMA, and CONACYT to consider our options for

recently acquired a manufacturing plant in San Juan del

innovation in dermatology. In collaboration with other

Rio, Queretaro, which is being remodeled to comply with

companies with interesting ideas we are exploring ways to

COFEPRIS requirements. Our plan is to have a first-class

work together and to bring about, new medical solutions.

manufacturing site for semi-solid dermatology products,

At this point, we are looking at different dosing ideas in

including creams, gels, ointments, lotions, and solid

terms of the way in which some of the dermatological

form products. We will continue importing the cosmetic

products are being packaged. We have explored this with

products with the best reputations. In Europe and the

international companies in the US and Europe. We expect

US, there are some refined cosmetic advantages that we

to work very closely with some universities; in fact, we

want to keep in the market. On a separate level we have

have already been working with UNAM. From time to time

identified an opportunity to undertake manufacturing in

we also work with other universities in different parts of

our Mexican site for some highly specialized dermatology

Mexico. CANIFARMA has access to specific programs with

companies, not only in Mexico, but elsewhere too.

the Ministry of Economy and ProMéxico.

Production sites in developed countries have become more expensive and more complicated to operate and we

Q: What export potential is there for Farmapiel’s products?

see an opportunity to become a high quality, low cost

A: As well as contract manufacturing, we are also looking

producer. Due to our proximity to the US, we have also

at exporting our products, firstly to Central America and

considered doing some contract manufacturing for some

the Caribbean. Activities by groups such as ProMéxico

companies there.

serve as excellent gateways for companies like ours to enter world markets. We may look at opportunities

Q: Do counterfeit products in the dermatological market

in the US and Europe because we are certain to see

severely impact the sector?

some interest from that market. To achieve this goal

A: This type of illegal activity takes place everywhere in

we have ensured that our equipment is top notch in

the world. In Mexico we have seen that the authorities are

order to meet the expected quality standards of the

taking legal action to prevent the distribution of counterfeit

US and European companies. We obtain some of our

products but there are still more procedures to consider.

equipment from Mexico and some abroad, and we find

CANIFARMA has been actively working, through specific

the equipment locally to be high quality at low cost. Our

committees to pursue distributors of counterfeit drugs in

goal is to obtain certifications in different countries as

Mexico and they have seen promising results so far.

evidence that, despite being able to provide a low cost, our quality is high. The documentation of processes

With any advancement in technology or packaging, the

and systems for pharmaceutical companies is extremely

threat of counterfeiting is imminent, so constant awareness

important in order to minimize potential risks and errors.

is required.Fortunately, Farmapiel has never had to deal

Through this, we ensure good manufacturing practices

with such problems.

and this can be more important than the equipment itself. The recent recognition of COFEPRIS by the WHO

Q: Is the regulatory environment in Mexico regarding

and the PAHO is beneficial for the industry and having

dermatological

recognized standards from the regulatory agencies

products

support a thriving industry?

sufficiently

structured

to

makes us a member of an elite, compliant group.

257


| VIEW FROM THE TOP

CONTINUOUS MEDICAL TRAINING FOR NON-INVASIVE AESTHETIC PHYSICIANS BLANCA MILLER KOBISHER President of the Mexican Scientific Society of Aesthetic Medicine (SMCME)

Q: What was the strategy behind the foundation of the

Q: What kind of training programs do you offer, and to

SMCME?

whom?

A: Both the SMCME and the Pan-American Institute of

A: The SMCME and IPPC provide continuous medical

Scientific Professionals (IPPC) were set up to promote

education accredited by the UNAM for medical doctors

knowledge, professional skills, values, and doctor-patient

who require medical and clinical knowledge for their daily

relations to medical doctors living in Mexico and Central

practice. Our programs have been designed and reviewed

America, without doctors and specialists having to travel

to cater to the needs of medical doctors, and submitted

outside the Western hemisphere. UNAM’s accreditation

to UNAM’s Department of Continuous Education at the

and recognition of our educational program got us off the

FES Zaragoza campus. In recent years, this campus

ground, along with permissions from health and education

reviewed and approved our program, meaning that those

authorities. The typical SMCME member is a medical doctor,

doctors who graduate from our courses receive a diploma

with that term including general practitioners, specialists

from UNAM FES Zaragoza, which is recognized by the

and even subspecialists, who are interested in the field

Health and Education authorities, and by COFEPRIS. We

of minimally invasive aesthetic and anti-aging medical

have participated both with government and with health

procedures. We are fundamentally an education organization

regulation institutions to provide a legal framework for this

for doctors. Medical treatments do not fall under our remit.

field of activity.

| VIEW FROM THE TOP

HARNESSING THE POWER OF LIPOSOMES GERALDINE WAKED Director General of Sesderma

Q: What were your initial goals upon joining Sesderma

creating brand loyalty by listening to the demands of

and what have you achieved to date?

the Mexican market and today, we are one of the most

A: When I was appointed as Director General, I pledged to

recognized brands in Mexico among physicians and final

strengthen Sesderma’s participation in the Mexican market

users, and our participation has become stronger with a

by enhancing the benefits, technology, and efficacy of our

team that consists of committed representatives that truly

products, as well as building a team committed to the

believe in the brand they represent.

corporate mission, vision, and values. In order to penetrate

258

the local market, consolidation of our relationship with

Q: What is Sesderma’s competitive advantage in Mexico’s

physicians was crucial, since we have a common goal of

crowded health and beauty market?

providing patients with effective skincare solutions. Dr.

A: Our main strength relies on our comprehensive catalogue

Gabriel Serrano, Sesderma’s owner, recruited me due to

of innovative products, but the best way to compete is by

my 16 years’ experience launching brands to the Latin

offering products with the highest quality in the market

American retail market. Our strategy has focused on

and to continue investing in R&D. We offer clinically proven


Q: What are the most popular products in the aesthetics

A: We work with one non-profit organization in order to

market in Mexico? What training do you provide on the

assist the general public. Beauty is not exclusively for

risks surrounding low-quality products?:

the rich, and should be open to every sector of society.

A: The OTC products with the largest growth in Mexico

Improved access to treatment is required. The SMCME and

are sunscreens and products for pigmentation disorders,

IPPC constantly collaborate with international medical

with botulinum toxin, absorbable facial fillers, and skin-

societies in aesthetic medicine to promote the quality

hydrating products being the most important prescription

and excellence in our educational programs. Many such

goods. The Mexican market offers products that comply

institutions have similar university programs in their own

with the sanitary regulations, as well as those that do

countries, so we maintain extensive ties to offer medical

not, so physicians should be wary of the products they

doctors the latest information in this field.

prescribe. The SMCME and IPPC are continuous medical education institutions. Our interest lies in imparting to

Q: The medical tourism industry has grown considerably

doctors the scientific, evidence-based knowledge they

over the past few years. How is this sector influencing

need to conduct ethical patient-doctor relationships, and

aesthetic medicine and what needs to be done to increase

to develop a skill-set geared towards minimally-invasive

Mexico’s position?

procedures

anti-ageing

A: Medical tourism is a natural outcome of the evolution

techniques. The SMCME and IPPC only recommend and

in

aesthetics

medicine

and

of aesthetic medicine. Many of the medical doctors who

use products approved by government authorities, but

have come to develop medical knowledge, ethical values,

we do not endorse any brands, and nor do we participate

and skills of minimally invasive procedures in aesthetic

in the commercialization of any products that are not

medicine and anti-ageing have established successful

approved for medical practice. Our educational programs

clinics which minister to this growing market. Since doctors

are not built around any specific products.

should constantly update their medical knowledge and skills through ethical medical practice to assure a steady

Q: How do you collaborate with other organizations for

growth of this sector, medical tourism can only benefit

promoting innovation and quality in this field?

doctors and our work as a whole.

formulas incorporating nanotechnology, which guarantee

catalogue contains 500 products sold in Spain, of which 220

effective results within a short timeframe due to the

are available in Mexico today, whereas Mediderma has 102

enhanced skin penetration of liposomes containing active

products in Mexico. We are unique in terms of innovation,

ingredients. This results in people who use or prescribe

reflected in our “listening to people’s skin” slogan and the

our products trusting the brand and it generates loyalty

groundbreaking work carried out by our R&D department in

in physicians who witness our products’ efficacy on a

developing products demanded by the market. For instance,

daily basis and act as a communication channel between

we have entered the genocosmetics market with DNA-

patients and ourselves. Their input is therefore invaluable to

repairing products putting us at the forefront of cosmetics

us because it helps us understand the market and develop

innovation by meeting specific customer requirements.

quality products that can be marketed at a fair price. Q: What are your plans for consolidating and expanding Q: What are your main distribution channels and current

your presence in Mexico?

product lines?

A: We must align with the corporate strategy and

A: Our two main distribution channels are physicians

consolidate last year’s work. We will continue working

and pharmacies. We have a line called Mediderma for

collaboratively with physicians and focusing on the

exclusive professional use and provided only to physicians.

retail market to increase accessibility to final users and

Pharmacies, on the other hand, distribute Sesderma products

effectively provide beneficial products to the public. We

at a national level, within both health and beauty divisions.

want to become physicians’ preferred option when it

Health comprises products for pathologies, while beauty

comes to exclusive professional products based on efficacy

consists of hygiene, antioxidants, depigmentation products,

and quality. Finally, we are planning to incorporate integral

capillary products, anti-aging, and we are introducing a

medical visits, which begin with distribution channels and

new genital rejuvenation line. The complete Sesderma

end in at-home treatment.

259


BRINGING AESTHETIC MEDICAL INNOVATIONS TO MARKET The last few years have seen many doctors breaking into

Veracruz, and Cancun. For Monroy, it has been easy to

the field of aesthetic medicine, which has experienced a

adapt marketing strategies to the Mexican skin and

significant market growth that makes it easier to import

population. “The growth of social media means that

products and launch them on the Mexican market just a

most of our customers are already acquainted with

week after Europe. Medicina Estética Europea is taking

mesoaesthetic pharmaceutical products even before they

advantage of this opportunity. Having started as a family

are launched to the local market,” Monroy says.

company, its initial goal was to create a company to import cosmetic products with an initial client base of four major

Recently COFEPRIS has closed several unaccredited

cosmetics companies. Today, Oscar Monroy, Commercial

aesthetic clinics that were operating illegally or providing

Director of Medicina Estética Europea is convinced of the

unregistered products. Monroy believes COFEPRIS is

strength of the market. “Our innovative products are able

doing a great job in regulating the sector and closing

to keep pace with their European counterparts,” he says.

clinics that were operated by unqualified professionals

Medicina Estética Europea manages top-quality product

or

lines from mesoestetic Pharma Group, a pharmaceutical

guidelines also record sanitary data for every cosmetic

laboratory recognized as international leaders in the field

product imported into Mexico, including ingredients and

of dermatology and aesthetic medicine.

therapeutic requirements. Monroy explains, “Regulation

were

providing

unsafe

treatments.

Regulatory

for cosmetics is considerably less strict than it is for Mesotherapy is at the core of Medicina Estética Europea’s

cosmetic medicines. At Medicina Estética Europea, we

business. This is a non-surgical cosmetic treatment

do not sell skin medications, only aesthetic products, nor

that targets the mesoderm by using electroporation

do we have an interest in incorporating them since the

equipment. As a complement to aesthetic surgery,

aesthetic market is relatively large.” Monroy also stresses

mesotherapy is particularly effective against cellulite,

the importance of developing education courses for

signs of ageing, and unwanted pigmentation. Struggling

professionals interested in opening an aesthetic clinic

to get people to familiarize themselves with new niche

so as to provide guidance on required regulations and

products is something that companies frequently face.

certifications.

“When the company was created, these products and procedures were almost completely unheard of in Mexico,

Future plans for the company include expanding its

so we encountered a great deal of skepticism,” Monroy

national coverage. Monroy is determined to capitalize

explains. Today, however, it is extremely common to

on regional and national conferences and symposiums

find non-invasive, hyaluronic acid-based products that

by promoting the best products for aesthetic cosmetic

can alter the skin without damaging it. Monroy believes

medicine. Events are an excellent way to stay up to date

there are significant growth opportunities for aesthetic

with the latest technologies. Moreover, Monroy states,

products formulated with non-reticulated hyaluronic acid

“Over the course of 2015, we hope to consolidate our

without a filler effect like the company’s Mesohyal range.

business, strengthen ties with our current clients, and

This substance provides the skin with additional moisture,

expand into other states. Nuevo Leon is first, followed by

improving its quality and elasticity in both facial and body

Baja California, since both are strong markets. Finally, we

treatments

will strengthen our sales force, bringing products closer to our clients and educating them on our products.”

Medicina Estética Europea targets qualified physicians and dermatologists, generally those with aesthetic medicine studies that are backed by a Mexican institution. This goes hand in hand with education workshops run by laboratory-hired professional speakers at medical conferences. The company held its last event at the PanAmerican Institute of Scientific Professionals (IPPC), and it also holds events on proper skin care across the country, including Veracruz, Cancun, Merida, Mexico City, Guadalajara, Monterrey, and Tijuana. As exclusive distributors for prestigious brands, Medicina Estética Europea has an extremely large, prosperous market, especially in humid and hot climates, such as Merida,

260

“When

the

company

was

created, mesotherapy products and

procedures

were

almost

completely unheard of in Mexico. Today, non-invasive, hyaluronic acid-based products are very common” Oscar Monroy, Commercial Director of Medicina Estética Europea


A NATURALLY DERIVED WINNING FORMULA From the very start, Cosmetobelleza Natural IM has put

strategic advertising. Cosmetobelleza made its name with

quality at the center of its business. The company’s rapid

mass-scale publicity campaigns. The same is true today.

expansion has not compromised this guiding principle.

Bus hoardings, radio, and word of mouth remain the three

Founded in 1989, Cosmetobelleza is the market leader in

axes of the company’s marketing strategy. “This means that

mascara sales, with its naturally produced makeup range

our cosmetics market is focused in the center of Mexico

on sale at all of Mexico’s biggest retailers and major

City,” says López, but from there it radiates into every state

pharmacy chains. From Walmart to Liverpool and Palacio

in the country. The industry’s biggest distributors, Coppel

de Hierro, the company’s products are available to both

and Walmart, are the major department store chains in

the Mexican luxury market and the low-income customer

the country, with a presence in every state of Mexico. In

base that accounts for the majority of consumers.

addition, López attributes the success of the company

“Since few cosmetic companies use actual natural elements, Cosmetobelleza’s connection to Mexico’s herbal tradition gives it an edge over many competitors in the market” Alejandro López, Director General of Cosmetobelleza Natural IM.

“Most big brands only sell image, presence and packaging.

to close collaborations with Mexican providers. Having

They ignore the product,” says Alejandro López, Director

an international presence has also been a priority for

General of Cosmetobelleza. “The surface of our brand is

López. Consumer appeal for quality products has driven

not sophisticated, but the product we sell is of the highest

Cosmetobelleza to establishing a presence in Guatemala,

quality. Because of our commitment to what is inside the

Panama, Costa Rica, Colombia, Peru, and Ecuador, with

packaging, customers prefer our brand to those that spend

the aid of ProMéxico, and considering entrance to the

money on superficial aspects of their marketing.”

Brazilian market in the short-term. From its Texas offices, Cosmetobelleza manages a growing US presence. The

Healthy living has become a mainstream topic over the

brand’s other developed markets include Spain, England,

last two decades, with natural product companies such as

and Australia. The company also had a lengthy partnership

Cosmetobelleza – a company that prides itself on being free

with Jolie de Vogue, the biggest makeup manufacturer

of animal testing - being the main beneficiaries of this shift.

and distributor in Colombia, which ended only when the

Indeed, the company’s trajectory reflects wider trends in the

latter was bought by L’Oréal. “Even though technically we

industry. “We began as a tiny startup, and slowly we have

are competitors, distributors in Central and South America

reached the level of a mid-scale business. INEGI’s statistics

have asked us to manufacture products for them,” López

define ‘large businesses’ as those which have a workforce

explains.

and sales-rate similar to ours,” according to López. As the company awaits COFEPRIS export permits to Cosmetobelleza adapts long-established traditions into

enter the Brazilian market, the Cosmetobelleza director

its unique selling point. The country’s history of natural

is sanguine about industry regulation. “As president of

products is far richer than that of many other countries

ANIPRON, a non-profit association bringing together

and López uses this as a competitive advantage. “Since

natural product companies, I had the opportunity to

few cosmetic companies use actual natural elements,

contribute to discussions at COFEPRIS and observe the

Cosmetobelleza’s focus on Mexico’s herbal tradition gives

regulatory changes. The requirements for cosmetics

it an edge on many competitors in the cosmetics market,”

are very different to medical products. I feel that if a

he explains. “All we need is COFEPRIS authorization to

business complies with basic requirements it should

send out a whole raft of such products,” says López.

have no problem with COFEPRIS.” López has witnessed the regulatory improvement Mexico has undergone in

Balance is the focus for Cosmetobelleza going forward,

the last years as things starting to change. Moreover,

with

with

Cosmetobelleza has received the most favorable evaluation

international growth. What is impressive about the

national

brand

consolidation

in

synergy

in terms of manufacturing with a five year certificate of

company is its commitment to quality products over

Good Manufacturing Practice.

261


| VIEW FROM THE TOP

MARKET CONSOLIDATION BRINGS OPPORTUNITY FOR SMART DISTRIBUTORS CARLOS DE KRUYFF Associate & Managing Director of CDM Labs

Q: What led you to undertake the role of Managing

our portfolio. As distributors is critical to protect ourselves

Director of CDM Labs and what is your perspective on the

by having a wide variety of products. At this point we are

dermatologic market?

only working within the cosmetics arena, but our objective is

A: I have been in the pharmaceutical business for almost 30

to cover other dermatological segments such as therapeutic,

years, the last 18 years as managing director for a French/

aesthetic, and corrective products. Some of these segments

Swiss dermatology company in charge of Mexico and Central

are growing exceedingly fast and have nearly doubled in the

America. As result I have a deep knowledge and experience

past year.

of dermatology and its market. I previously collaborated with Dr. Jorge Ocampo Candiani, a Key Opinion Leader in

Q: How do you identify the different products that you

this field and one of the most accomplished dermatologists

include in your portfolio?

in Mexico and worldwide. Dr. Ocampo is President of the

A: We have to map the dermatological market, a process

Ibero-Latin American Dermatology College (CILAD), Head

that has two phases. In the first we analyze all the segments

of Dermatology at the Autonomous University of Nuevo

of the markets to identify which are strongest and which are

Leon (UANL), and founder of CDM Labs. He asked me to join

growing fastest. We also investigate what our competitors

the company in June 2014 and from that point onwards, we

are doing. In the second phase, we analyze the price and

have been developing the company to be more professional

the profile of the product. We carry out this process for all

to enable us to become strong players in the dermatology

segments of the market to identify which areas to focus on.

sector. We are a small company but we want to become

The most important segment for dermatologists is always

one of the main dermatology companies in Mexico. The

acne, which represents the majority of dermatological

current landscape of the dermatology market is complex

consultations. With the recent mergers and acquisitions

as there have been several mergers and acquisitions that

in the dermatological market many products have been

have completely changed the market. In the last few

withdrawn and this is a large area of opportunity for us.

years, a number of large pharmaceutical companies have acquired dermatology companies, completely modifying

Q: In what direction are you planning to develop the

the prescribing habits and market conditions, changing

company’s acne line and what challenges have you been

priorities and focus, but also creating new business

facing?

opportunities. Many companies are taking advantage of

A: While there is no magic pill for acne, there are effective

the situation, some of them with their own dermatology

treatments such as oral isotretinoin, which covers all

divisions, and they are developing innovative products to

the four physiological effects of acne, although it must

attack the opportunities.

be administered carefully. Some products containing oral isotretinoin from important companies have been

262

Q: CDM Labs was stablished in 1991 as a family company.

withdrawn from the market, leaving a gap. At this point

How has the company evolved and how do you want to

there are only two branded generic medications for it.

see it evolve further?

Commercializing pharmaceuticals is not easy however

A: At CDM Labs we are currently distributors, not yet

and COFEPRIS has strengthened their requirements

manufacturers. From 1991 we have worked with GenovĂŠ

for new additions. We identified some potential foreign

Dermatologics and since 2015 we have been collaborating

partners but their products could not meet all the

with Laboratoire Dermatologique ACM, a French company.

necessary requirements, and we were forced to abandon

We have several current goals and the largest is to

those. For cosmetics, it is easier as there is no strict

professionalize all of our processes, policies, and personnel.

registration process in Mexico. The only requirements are

We want to further the education of our employees and

that an official advice form is submitted, and packaging

to hire more experts in the field of dermatology. In the

recommendations and guidelines are followed, therefore

meantime we will focus on introducing more products to

commercialization is less time-consuming, which is perhaps


why the market is saturated with cosmetics. The council is

and key for our company as they already have a complete

more concerned with pharmaceuticals, medical devices,

infrastructure and regional coverage many patients for our

and biological products at the moment, but I believe this

products. We have an exclusive line of products for Doctors

will change in the near future. These potential changes will

under the brand DermoBase, with specific promotional

be beneficial for companies with proper infrastructure and

initiatives. We provide doctors with their own brand and the

internal regulations that can comply with all the necessary

opportunity to offer something different to their patients.

requirements. On the other hand, companies that do not

This is a growing trend, since other companies are realizing

have their regulations in order will find themselves in

that promoting to doctors is an efficient way of generating

trouble. This change will be a filter that will lead to the

more business. This strategy is becoming more popular, not

withdrawal of low quality products from the market.

just in dermatology. Distributors are also specializing in other areas and favoring those that require special conditions in

Q: When do you believe these new regulations will be

storage and quick distribution. Companies are putting more

implemented?

and more focus on service to doctors but also to patients,

A: It is likely that in the coming years COFEPRIS will implement

since this last audience is becoming more informed and

a more strict registration process for cosmetics, requiring

prepared due to internet and social media campaigns.

documentation of the product and of its manufacturing process. In the Americas, only the US and Mexico do not

Q: What is your opinion of the incorporation of plant

have strict regulation processes. Brazil, Argentina, Central

extracts and other natural ingredients to medications?

America, among many other countries in Latin America

A: The trend of adding phytochemicals to products is

have such regulations. While these processes are not as

growing and such lines are seeing success especially in

complex as one for a medication, it does regulate the

Europe, and there is a great opportunity in countries like

market. COFEPRIS is closing clinics that do not comply with

Mexico. In the second half of 2015 we will launch two

regulations and withdrawing unregulated products from sale.

products that include phytopharmaceuticals, one to treat

Miracle products and certain procedures can be dangerous,

Rosacea and another that is similar to a corticosteroid

especially if they are not properly regulated. Many devices

and will treat several skin conditions. These products

can also be dangerous if used improperly by inexperienced

are comparable to medicines since they have proven

individuals who may not take safety measures.

therapeutic effects derived from plants. There is a large area of opportunity in Mexico for phytopharmaceuticals.

Q: What is your strategy to compete with the inexpensive,

The general population is unaware of these products and

low quality products that are filling the market?

doctors only trust branded pharmaceuticals which have

A: The main thing that differentiates us is that we work closely

clinical studies to support them. We have clinical studies

with doctors who endorse our products. Our main strategy

for the products we will launch this year and we have

is to direct our promotional efforts to doctors who prescribe

studies that prove our products will have a comparable

our products to their patients. Dermatologists normally

effect to other medications. The companies we are working

prefer to prescribe recognized and patented brands and

alongside have clinical support and medical endorsement

products, so promotion that comes from ethical and serious

so they will focus on targeting consumers, as there are many

companies with clinical and technical support are welcome.

consumers who never visit dermatologists and only use

These doctors prescribe mostly patented medicines and

self-medication. Over the counter products are significant

sometimes branded generics, even though in Mexico these

opportunity areas for us and, while we are already present

products are safe since they now require bioequivalence

in many pharmacies, we are working to further increase

tests, in the case of oral medications. For that reason we have

our visibility. We are working on two different fronts for

to focus on branding our products and ensuring that our

promotion: through physicians and through pharmacists to

brand is renowned and respected. In dermatology, there are

properly inform our final consumer.

no large price differences between patented medicines and branded generics. Previously our commercial distribution

Q: What are your top priorities for 2015?

plan would focus on three different schemes. One is the

A: We are focusing on growth in many areas of the company

traditional way, which is distributing to the sector through

and adopting a 360° approach. To increase the number of

wholesales. The second is to work with Pharmacy Chains,

products we distribute, the number of employees, and rising

like Farmacias San Pablo, Farmacias Paris, or Farmacias

productivity in our operations. Our main goal is to tackle the

Dermatologicas, among others. The third is to work with

outcomes of the market mapping we performed to detect

specialized distributors who sell directly to small clients

opportunities, to optimize our spending and resources, and

and doctors pharmacies. This strategy is highly efficient

focus on demand.

263


COMMERCIALIZING COSMETICS CONTAINING NANOMATERIALS The cosmetics and dermatology sector in Mexico has

Leorex brand and Álvarez wants to increase this number

many strengths for companies hoping to enter the market.

to 20. Firstly, the Leorex mask was launched, followed by

Firstly, there are not as many generics being introduced

the booster, a specialized treatment for the face and neck,

as in the mainstream pharmaceutical market. Secondly,

and then a moisturizer, serum, and eye gel. The latter three

the sector is expected to see double-digit growth over

products are already sold directly to the public and will be

the next decade due to rising demand. Finally, cosmetics

sold in pharmacies in the next two to three years.

are far easier to register in Mexico than other products, which often require two to three years for market approval.

Leorex employs nanoparticle technology. The world

The whole field of aesthetic medicine is growing rapidly

market for products that contain nanoparticles is expected

and many institutions and specialists are becoming more

to reach US$2.6 trillion in 2015. The Leorex mask is applied,

involved as they recognize this potential to build clientele

and the nanoparticles build a matrix that adheres to the

and brand trust, as well as boosting profits. This evolution

skin and contracts, providing anti-aging properties within

is evident at aesthetic medicine conferences where the

15 minutes. The reaction is physical, not biochemical, and

range of doctors and professionals present is expanding.

lasts eight to ten hours. The mask can be applied in clinics,

“We were initially interested in placing our products in regular pharmacies but there are significant barriers to entry the market for smaller companies to this segment.” Fernando Álvarez, Director General of FBD

FBD focuses on the private dermatology and cosmetics

and FBD recommend it be applied directly before an event

market, which is considered to be more transparent and

or social occasion.

easier to access than the public sector. The company elected to represent the Leorex brand in Mexico, and expert

As a cosmetic, Leorex could be sold everywhere but

management of the distribution channels and market

FBD strategically decided not to target the OTC market.

dynamics by Fernando Álvarez, Director General, meant it

Leorex is sold by prescription through specialized doctors

embarked on this new venture wholeheartedly. There are

only. Although this is not a legal requirement, it allowed

five products currently being commercialized under the

the company to overcome the barriers to entry into the

| SPOTLIGHT

NANOTECHNOLOGY AND DNA REPAIR.

has proven to contribute both to the prevention of DNA

DNA repair enzymes

damage and its repair. Photolyase in products for skincare

UV-B rays (290-320 nm) damage skin DNA through the

is generally prepared from Anacystis nidulans and listed in

formation of cyclobutane pyrimidine dimers (CPDs). If

labels as plankton extract, some examples include PRIORI

left unrepaired, CDPs are mutagenic and contribute to

MD’s Clinical Recovery Serum, and Ocean Rescue Marine

photocarcinogenesis through suppression of the skin’s

Contour Cream.

immune system. CPDs are the principal cause of melanomas.

264

Sunscreens prevent this by protecting the skin from UV-B

Nanomaterials as carriers

rays, either reflecting these rays or transforming them into

Nanotechnology, the science of manipulating matter at

heat. Topical application of the enzyme photolyase, for

a miniscule level, has numerous applications. In the case

instance, recognizes and binds to CPDs, reverting them

of skincare products, nanomaterials act as drug carriers

to normal form after exposure to photoreactivating light

and are able to pass the almost impermeable skin barrier.

(300-500nm). The addition of photolyase to sunscreens

A current trend in cosmetics production is incorporating


pharmacy market for smaller companies, and work through

FBD presents its marketing plans to the original brand owners

physicians and special dermatological pharmacies, such as

before formulating a Mexico-specific strategy , which is

Farmacia Dermatologica and San Pablo. The pharmacies

adjusted according to feedback and experience. However,

themselves assume no responsibility for the development

the company retains exclusivity agreements that ensure it

of a product, and companies are therefore required to

can tak final decisions on producing Leorex, PE Serum, and

pay for access to shelf space, ensure a certain amount of

Epiology successfully in Mexico. The company also chooses to

rotation, and sometimes pay extra for additional branding

work with SMEs, with the belief that they are often capable of

or advertising. This makes the initial investment quite

driving innovation more than big pharmaceuticals. Extremely

hefty. Having seen many companies’ distribution channels

high quality aesthetic medicine is available in Mexico. Álvarez

expand rapidly by working directly with physicians, Álvarez

cites major hospitals employing plastic surgeons who provide

still perceives plenty of room for the enterprise to grow

an excellent level of care, although salons and spas are

working solely with dermatologists and plastic surgeons.

evolving from simply giving massages to offering full aesthetic procedures, which will require careful legislation.

In terms of intellectual property rights to protect the Leorex technology, the company holds the patent in Israel and in

FBD’s

Mexico, as well as that of another technology, PB Serum,

authorities will implement even stronger regulations in

which is based on enzymes. PB Serum applies the technology

the cosmetic sector, though as part of a broader vision

used in FBD products alongside other machines, such as radio

for the country’s healthcare sector. Regulations need to

frequency, carboxytherapy, and electroporation, and is unique

be designed alongside a profound understanding of the

in its field and it has no direct competitors with the same

knock-on effects of new regulation on the rest of the

quantity of clinical trials or a compelling body of evidence.

sector. According to Álvarez, the Mexican healthcare

Director

General

anticipates

that

Mexican

system has certain urgent priorities and cosmetics are The company has also launched Epiology, an innovative

being regulated, but as part of a chain of measures for the

treatment from New Zealand to fight acne, that has already

entire industry and involving clinics and hospitals directly

undergone clinical trials in New Zealand. Epiology began as an

to maintain strict controls on the whole industry.

OTC product in pharmacies in New Zealand but FBD decided to begin selling it through dermatologists. The product

FBD

contains an immunodefensive protein that possesses anti-

dermatologists and plastic surgeons. Álvarez also has high

inflammatory effects, coupled with an activator to maximize

hopes for PB Serum and their Epiology products. Álvarez

these effects. This treatment is derived from a natural source,

is positive about the future of the Mexican dermatology

does not cause skin irritation, and remains classified as a

market. He notes that there are opportunities for Mexican

cosmetic. Álvarez’ experience in the acne market meant

companies to represent foreign brands in the country,

his strategy to offer the product via dermatologists was a

as companies based in the US or the EU do not always

triumph, resulting in the dermatologists FBD works within

consider Mexico as a priority market. However, FBD has

Mexico being invited to present their experience with

seen that once it presents a business case to them, they

Epiology at a dermatology conference in New Zealand.

are also often enthusiastic about the country’s potential.

clinically proven ingredients into cosmetics through the

vesicles

use of nanomaterials. This trend is meant to fill the gap

believed to be able to fuse with cell membranes to release

between beauty products that cleanse and moisturize and

content inside the cell. These are the most studied and the

therapeutic cosmetics with demonstrated efficacy. Many

used carriers in cosmetics. Nevertheless, studies on their

major cosmetic brands are incorporating nanotechnology

ability to permeate the skin are inconsistent. Fullerenes –

to their products, such as L’Oreal’s RevitaLift Double

carbon spheres of approximately 1nm in diameter – can

Lifting, and Lancome’s Rénergie Microlift. Sunscreens are

encapsulate medications within their spherical structure

the most common cosmetic products using nanomaterials,

but are mostly used to capture free radicals. Finally, solid

with titanium dioxide and zinc dioxide compounds in

lipid nanoparticles are oily droplets of lipids used to

doses of 20nm to provide broad protection against

protect encapsulated ingredients from degradation and

ultraviolet light. The nanocarriers currently used for

deliver cosmetic agents over a long time. These particles

skin care include liposomes, fullerenes, and solid lipid

are able to improve penetration into the strateum corneum

nanoparticles. Liposomes, concentric mono or bilayered

and can enhance the UV protection effect of sunscreen.

plans

to

continue

generally

positioning

composed

of

Leorex

among

phospholipids,

are

265


MORE LOCAL AND FOREIGN PATIENTS KEY TO GROWTH In 1995, when Dr Frank Rosengaus heard about a cutting

beyond the reach of most patients as some treatments at

edge non-invasive surgical procedure on the cusp of

Ultrabody are priced competitively and payment plans are

being approved by the FDA, he knew he had to bring the

offered. One issue that dissuades people from undergoing

procedure to Mexico. The procedure is now one of the

facial plastic surgery is misinformation on procedures.

most popular non-surgical procedures in the world - laser

Another challenge is the need for greater enforcement

hair removal. With this success, Rosengaus expanded his

of regulations. Just like any other surgical or medical

portfolio in innovative technology, setting up Ultrabody in

procedure, regulations state that certified board doctors

2006 as a hub for pioneering the latest surgical procedures

should perform cosmetic surgery but these laws are often

in Mexico. Ultrabody has since introduced many previously

not enforced due to lack of resources.

unheard-of procedures in Mexico, including a non-invasive Dr. Rosengaus also wants to change the views of the medical

way of destroying fat through lypolisis.

industry in Mexico, promoting medical tourism hotspots for As part of the Scientific Committee on Facial Plastic

foreigners, and sees wellness tourism as an area of potential.

Surgery, Rosengaus has a definite advantage in being

The country could further exploit its potential in terms

constantly aware of new promising technology and

of medical tourism considering its strategic geographic

procedures. Rosengaus believes that Mexico’s long history

location facing competition from countries like Costa Rica

of participation and innovation in facial plastic surgery

and Argentina that have heavily promoted their medical

serves as a remarkable foundation for further innovation

tourism industry. Mexico also needs to modify regulations

being brought to the country. Facial plastic surgery schools

so companies are able to adapt to new medicines and

were first established in Mexico in the 1940s, and over time

technologies faster, according to Rosengaus. Location

the country has developed a solid reputation. Through its

is another important factor in what kind of patients each

sister agency Ultimate Medical, Ultrabody now offers a

Ultrabody Clinic receives, says Rosengaus. Seven years ago,

range of education programs for plastic surgeons, as well

the organization opened a series of medical spas offering

as providing teaching courses to students. Students come

legal, minimally invasive procedures that can be performed

from Chile, Argentina, Cuba, and Colombia, to receive

outside a clinic. The main office in Mexico City mostly

personalized

courses,

receives Mexican patients, whereas the spas rapidly became

and learning procedures such as Simultaneous Cadaver

medical tourism destinations, with the clinic in Riviera

Dissection and Patient Application.

Maya being favored by European clients and the clinic in

education

through

specialized

“Mexico has had facial plastic surgery schools since the 1940s and the country has developed a solid reputation over that time� Dr. Frank Rosengaus, Director General of Ultrabody,

Locally Rosengaus is also seeking to increase the

Monterrey mostly receiving American clients. Rosengaus

penetration of well-established facial plastic surgery,

believes the medical tourism industry should be capitalized

since only 2% of Mexicans utilize this type of service. As a

on and promotes the Mexican medical tourism industry

physician, he is now largely concerned with non-invasive

around the world during speaking assignments in China or

procedures such as Botox and injectable dermal fillers,

while treating patients across Latin America and Asia.

which are the two most applied procedures in Mexico

266

by volume after vaccines. In the US, 6 million Botox

Developing innovative techniques in medicine, however,

applications are made a year for aesthetic or therapeutic

requires the promotion of clinical trials, which, according

purposes. Filler use has also greatly evolved in the past 20

to Rosengaus, has been a slow and complicated process.

years. Rosengaus believes their popularity can be increased

Although Ultimate Medica is currently performing clinical

in Mexico since studies show they are safe, fast, reliable,

trials, merging with Ultrabody is not a possibility at the

and can be used to solve many issues that cannot be

moment, and therefore Rosengaus is seeking ways in

addressed with surgery. It is a misconception, Rosengaus

which Ultrabody can bring clinical trials in facial plastic

believes, to say that these procedures are financially

surgery to Mexico.


| VIEW FROM THE TOP

NO SHORTAGE OF WORK FOR COSMETIC SURGEONS DR. DAVID KIRSCH KLEIMAN Plastic Surgeon

Q: What has been your experience of the cosmetic surgery

has also helped us. Surgeons used to do facial surgery

industry in Mexico and how has it evolved?

manually and with replacement tissues, which was very

A: I have been performing plastic surgeries for 35 years

invasive. Advances in laser technology mean that such

and have treated thousands of cases. A passion for plastic

operations can now be performed quickly, less invasively

surgery will always motivate me in this field. When I first

and with less scarring. Many of my patients hear about

began practicing in Monterrey, there were only three main

me through word of mouth. Cosmetic surgery remains a

plastic surgeons working in the city, however over the years

taboo among Mexicans and they are unlikely to openly

this number has grown and we have become overworked.

discuss procedures they have undergone. Nevertheless, if

My approach has been to allow my consultations to run as

they are satisfied with the result, they do recommend their

long as needed to ensure I understand the needs of my

surgeon to their friends and relatives. However, although

patients. I also provide insurance to cover any follow-up

US patients insist on quality, as plastic surgery becomes

surgical costs and hospital care, should a problem arise

more popular in Mexico, a new problem has arisen. Patients

after the surgery.

are not looking for the best surgeons but for the most affordable options and we must be careful to ensure the

Q: What are the most commonly requested plastic surgery

supply of cosmetic surgeries meet standards approved by

procedures in Monterrey?

the FDA. This needs continued attention and support from

A: Cosmetic surgery is the most common type of

the authorities.

surgery in private practices while reconstructive surgery is more commonly found in emergency rooms and

Q: What should medical tourists do when choosing a

the public system. Within cosmetic surgery, the most

plastic surgeon in Mexico?

popular operations depend on the age of the person.

A: First of all, they should go to the American Society of

Teenagers usually request nose and ear jobs or breast

Plastic Surgeons. It is very difficult to enter its ranks so it

augmentation, although some do approach my practice

stands as an excellent guarantee of quality. The Society

for breast reductions. Young women tend to favor breast

holds records of Mexican members and recommendations

enhancement and liposuction, and later in life reserve

made by their patients. Patients must always check the

consultations

the

track record of their surgeon and many potential patients

appearance of ageing, such as facelifts. Recent mothers

from the US call me to confirm my credentials and whether

may want to have tummy tucks and liposuction on the

I can perform the surgery they need before traveling.

to

discuss

surgeries

that

reduce

abdomen. I have patients who continue to consult me well into their 80s, for example, I have an 87-year-old client

Q: What other problems does Mexico need to solve to be

who traveled from New Zealand so that I could operate

a respected plastic surgery destination?

on her face, breasts, and abdomen. I consult many unique

A: Mexico needs serious, well-trained, and dedicated

patients and provide all kinds of cosmetic surgery.

plastic surgeons. Anyone in this profession must respect the control and supervision of the Mexican Association of

Q: Have you seen any significant interest from medical

Plastic Surgery ,all their results must be supervised and

tourists?

any problematic cases must be reviewed in front of a jury

A: In the past, I received more patients from the US than

of their peers. Transparency is the only way for Mexico to

from Mexico, due to lower prices here and a broader

truly become a first-class plastic surgery market. National

acceptance of plastic surgery in the US. Until now, private

and local associations would also benefit from being more

clinics in Mexico offered surgeries cheaper than public

proactive in collecting data about operations, so as to

hospitals. However, these hospitals have realized what a

identify problematic areas and evidence of our successes.

promising market they are missing out on and are now

Finally, it is crucial to be fully open with their patients

trying to attract patients too. The evolution in technology

about the type of products to be used in their procedures.

267



With 73% of the population overweight and 35% obese, Mexico faces the challenge of allocating the necessary resources to prevent the healthcare budget from collapsing in the next 30 years. Three major causes have been identified including high calorie intake, sedentary lifestyle, and genetics. Obesity not only leads to chronic and degenerative diseases such as diabetes,

cardiovascular diseases, and several types of cancer, but also represents an economic burden for the country, hampering productivity and competitiveness. The annual loss associated with early death from diabetes is US$5.5 million. In response to this, the government is developing new programs to tackle obesity, including a new taxation law to discourage the consumption of sugary drinks approved in 2013 as well as new food labelling requirements.

This chapter will assess the present and future consequences of the diet and obesity crisis as it stands today, and examine the measures being taken by the government. The work of several associations and foundations is crucial in this endeavor as well as that of pharmaceutical companies developing innovative treatments for obesity. The significance of the food industry will also be examined along with a focus on the growing market for healthier, organic, and functional foods. Finally, the growth of the health and fitness club industry is examined.

HIGHLIGHTS • Obesity, diabetes & cardiovascular diseases • Governmental programs • Novel treatments for obesity • The role of the food industry • Fitness programs

DIET & OBESITY

11


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OF THE MEXICAN HEALTH INDUSTRY AGENDA MEXICO HEALTH SUMMIT 2016 8:00

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8:30

Opening Remarks: Looking back at the last year

9:00

Using Regulation to Improve Access to Healthcare

9:30

New Commercial Models for Pharmaceuticals

10:30

Networking Coffee Break

11:00

Key Opportunities for Public Private Partnerships in Healthcare

11:30

Private Healthcare: Better Cover, Better Care

12:00

Biotechnology in the Post-Genomic Era

13:00

Networking Lunch

14:15

Converting Life Science Research into Commercial Success and Consolidating as a Regional Clinical Trials Hub

15:15

Medical Devices – Market Demand and Access Strategies

15:45

Networking Coffee Break

16:15

Mexico’s Obesity Crisis – The role of the regulators and the food industry

17.00

Preparing for the Digital Health Revolution

17:30

Closing Remarks

17:45

Networking Cocktail

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CHAPTER 11: DIET & OBESITY 272

ANALYSIS: Collaborative Solutions for Weighty Problems

274

VIEW FROM THE TOP: Gabriella Allard, Mexican Diabetes Association

276

VIEW FROM THE TOP: Gisela Ayala Téllez, Mexican Diabetes Federation

278

EXPERT OPINION: Fatima Masse, IMCO

280

INNOVATION SPOTLIGHT: The Pharmaceutical Fight Against Obesity

281

REGULATION SPOTLIGHT: Chécate, Mídete, Múevete

283

ANALYSIS: The Growth of Health and Fitness

284

VIEW FROM THE TOP: Fabián Bifaretti Zanetto, Sports World

286

ANALYSIS: Scientifically Proven Weight Loss Solutions

287

VIEW FROM THE TOP: Bensi Levy Ferré, The Green Corner

288

VIEW FROM THE TOP: Janus Skøt, Arla Foods

290

VIEW FROM THE TOP: Sonia Almeida, Nestlé Mexico

292

INSIGHT: Ernestina Polo, Nestlé Nutrition Fund

293

INSIGHT: Grecia Flores, Stevia Bonda

294

VIEW FROM THE TOP: Antonio Cruz, Kurago Biotek

296

INNOVATION SPOTLIGHT: Probiotic Supplements

297

ANALYSIS: Impact of Mexican Tax on Sugary Drinks so Far

298

VIEW FROM THE TOP: Carlos López Patán, Productos Medix

300

VIEW FROM THE TOP: Benjamin Beckhart, Metco

302

REGULATION SPOTLIGHT: Battling Obesity - A New Food Labeling Norm

303

INSIGHT: Angeles de Gyves, WWC

271


COLLABORATIVE SOLUTIONS FOR WEIGHTY PROBLEMS Figures dating back to 1988 reveal that at that time 25% of

companies are developing combined medicines in order to

the Mexican population was overweight and 9.5% was obese.

treat obesity more effectively.

Today the country has the second highest obesity levels in the world. According to the National Survey of Health and

A lack of physical activity not only contributes to obesity,

Nutrition (ENSANUT), 73% and 69.4% of adult women and

but is also associated with the development of chronic

men, respectively, are overweight, while 35% of the total

and degenerative diseases, such as diabetes, dyslipidemia,

population is obese. Understanding the key factors that

osteoporosis, and some types of cancer. Sedentary lifestyles

contribute to such high levels of obesity is an important task

represent a high risk factor for premature mortality. There

for both the public and private sector in order to develop

is a significant opportunity for experts to develop welfare

effective strategies to fight the problem. In 2014, the Mexican

programs and to work to incorporate different types of

Institute for Social Security (IMSS) conducted a study that

exercise into people’s lifestyle, both as a preventive and

concluded that sedentary lifestyle, high calorie intake, and

therapeutic approach. At the moment, the recreational

genetics were the three most significant causes of obesity in

sporting events industry is facing an unprecedented boom.

Mexico. The impact of the consequences of obesity go beyond

Between 2010 and 2012, the number of sports centers in

patient health, representing a serious threat to the public

Mexico increased from 2,200 to 7,800, indicating increased

system. A comprehensive study conducted by the Mexican

awareness of the importance of tailor-made programs for

Institute of Competitiveness (IMCO) showed that the social

obese and diabetic customers. More organizations are

cost of type-2 diabetes is US$5.3 billion, which is a significant

interested in encouraging people to exercise, while at the

burden on both the country’s budget and productivity.

same time promoting brand positioning.

Addressing

obesity

The National Institute of Genomic Medicine (INMEGEN) is

represents both a challenge and an opportunity for the

conducting innovative research to elucidate the genetic

healthcare and food industries. High calorie intake and

factors that contribute to the development of obesity.

an unbalanced diet put children and adults at serious

This research is focused on the Mexican population as

risk of disease, opening a new window of opportunity

an extension of the global Human Genome Project. As

for food companies to develop healthier product lines.

a result it is hoped that new information will soon be

With new policies and regulations such as the tax on soft

available on the genes responsible for obesity, as well as

drinks, the prohibition of television advertisements for

their interaction with the environment, which may lead to

unhealthy foods, and new food labelling and ingredients

the development of new medicines. Other organizations

requirements, many food companies are reassessing

are making great efforts to promote integration of the

formulations

the

factors

contributing

to

strategies.

different players in the healthcare industry. EXPODON is

Education also has an important role to play in preventing

an annual trade show bringing together major enterprises

and treating childhood obesity, and parents may require

with health and nutrition institutions, in order to diffuse

specialized advice on what kind of food and beverages

information on the features of chronic and degenerative

children should be consuming.

diseases, their treatments, their harmful effects, and

and

rethinking

marketing

methods of prevention. Events such as these help raise Food companies are aware that consumers are increasingly

awareness about the problems that Mexico is facing, as

seeking

sugar-free

well as highlighting areas of interest for investors. Overall,

products, often recommended by physicians. The market

more initiatives are necessary to increase convergence in

for health food is worth US$22.4 billion in Mexico, and is

health services and to reach out to isolated communities.

healthier,

organic,

low

fat,

and

expected to grow 10% per year according to Euromonitor.

272

More ethical innovation is needed to improve affordability.

The country’s well-known public program, Chécate, Mídete,

Pharmaceutical

significant

Muévete was implemented as part of the National Strategy

resources in research and development for the treatment

for Prevention and Control of Overweight, Obesity, and

of diabetes, high cholesterol, and cardiovascular diseases.

Diabetes, with the larger aim of promoting healthy lifestyles

Unsurprisingly, Mexico is an opportune environment for

to the Mexican adult and infant population. The authorities

conducting clinical trials around these medical conditions.

can also look to effective programs implemented in other

Moreover, generics are bringing economic benefits to

countries in order to develop population-based approaches

Mexican patients. According to CANIFARMA, when Lipitor’s

to childhood and adult obesity prevention, as recommended

patent expired, five generic versions of atorvastatin

by the WHO. One example can be seen in Chile, whose

entered the market, resulting in a price drop of 66%. Other

12-month,

companies

are

investing

school-based

obesity

prevention

program


targeted dietary intake and physical activity, and proved to be effective in controlling obesity in 1500 children. Similarly, the Australian government has conducted special surveys to identify behavioral patterns and high-risk lifestyle choices that contribute to obesity. A program called Healthy and

ENSANUT SURVEY 2012 80

50

healthy eating, regular physical activity, and guidelines to

40

these examples, population-based approaches to this problem must be developed within the country, due to the

25.6

20 10

problem requires a solution involving all major health

0

obesity problem.

29.6

30

unique cultural and socioeconomic differences. A universal players. Collaborative action is crucial for solving Mexico’s

73.0

60

Active Australia was developed to provide information on manage weight. Although Mexican authorities can follow

69.4

70

1.0

1.4

underweight

normal

overweight or obese Source: ENSANUT

273


| VIEW FROM THE TOP

BATTLING THE DIABETES EPIDEMIC GABRIELA ALLARD Director General of Mexican Diabetes Association

Q: In what way are trends in consumption habits

influence to other states through electronic means, such

influencing the prevalence of diabetes in Mexico?

as capitalizing on our already strong Facebook presence.

A: The Mexican population is consuming more processed

We are not allied with the Mexican Diabetes Federation

foods. Even with a balanced diet, most of the food we

(MDF). We perform similar work but they engage solely in

consume is processed or canned and contains large

education while we supplement education with treatment

amounts of salt or sugar. As a society we are not looking

projects.

after our health and this trend is not necessarily set by individuals but by our culture. The fight against diabetes is

Q: Are you currently involved in any projects to provide

complicated. On one hand, we have to take responsibility

medical services for diabetic patients? How do you

for their own health. Diabetes is a chronic disease

finance these projects?

so, instead of visiting a physician only when showing

A: We are a nonprofit organization so our projects are

symptoms, patients must learn that periodic doctor

funded through alliances and donations from third parties.

visits are required to manage the disease and prevent its

For the past five or six years we have operated a clinic where

progression. Our work with health professionals intends to

patients can access medical services with diabetes specialists

provide comprehensive training in diabetes treatment. We

at a reduced cost. In 2014, we provided 7,500 medical

currently have an education platform for online courses

consultations in total and we currently provide approximately

and we have 70 students who will be certified by Anahuac

500 every month. We follow an interdisciplinary model

University.

where we offer patients all information they may require to educate themselves on managing their condition in the form

Q: Do you educate patients on what foods they must

of medical visits. We employ several doctors specialized in

avoid?

diabetes treatment, including internal medicine exeperts,

A: To ensure that healthy food is available for people

odontologists, ophthalmologists, podiatrists, nutritionists,

living with diabetes in particular, we have a joint initiative

and psychologists These doctors are all experts on diabetes

with the Ministry of Health and Fundación Mídete called

and they educate every patient they treat on how to manage

Restaurantes por la Salud. We contracted three chefs to

this disease. We have a non mydriatic retinal camera to

create a healthy menu and each restaurant that affiliates

perform retinographies for patients with diabetes related eye

with us will receive this menu and guidelines that they must

problems.

provide to their clients. Right now we collaborate with 20 restaurants, with our ultimate goal being the inclusion of

Q: Do you have more alliances with companies in the

every restaurant in Mexico. We must also acknowledge

private sector?

that treatment should be much more multi-faceted and

A: We have created alliances with several companies. We

the solution lies not only in dietary stability. The health of

created the Feel Healthy program alongside the Secretary

each patient is influenced by several factors such as the

of Health, Dr Armando Ahued Ortega, and the General

evolution timeline of the disease, weight, insulin resistance,

Director of Sports World, Fabián Bifaretti. We provide

work and personal environments, and daily habits like

100 grants to patients with obesity, hypertension, and

smoking and exercise. While there are general nutrition

diabetes. As part of the program, several doctors taught

guidelines,

gym trainers on diabetes management and the proper

every

patient

requires

an

individualized

treatment plan.

treatments for individuals with high glucose levels. A psychologist supplemented this by training patients to

274

Q: Which associations are you directly working with?

exercise regularly as part of a healthy lifestyle, while a

A: We work with Fundación Mídete, Fundación Chespirito,

nutritionist taught the trainers the inherent differences

and the National Human Rights Commission. Right now we

in nutrition for a diabetic patient. This program is almost

only work within Mexico City but our goal is to expand our

a year old and we are measuring our success through the


high number of obese people who have lost a significant

COFEPRIS, and that it is low in fat, sugar and salt. When a

amount of weight, hypertensive people who have managed

product is endorsed by our association, the consumer can

to control the condition, and diabetic patients who have

be certain that it is a quality product. One of the products

managed to regulate their glucose levels with exercise. As

we approved was Alpura’s DBT milk, which is low in fat

part of our program, people living with diabetes are also

and fortified with vitamins, with a formula created by

provided with blood tests every three months to check their

Universidad Iberoamericana. All products endorsed by our

glucose levels. This is the first time that a sports center has

association can be seen on our webpage.

provided facilities to a specific project designed for treating diabetes, hypertension and obesity. Sports World and the

Q: What is your strategy to continue to reduce the levels

MDA are working in collaboration to ensure high quality for

of diabetic sufferers in the near future?

the patients, several of whom have ultimately chosen to

A: The association’s council is constantly looking for new

affiliate with the sports club. We are also collaborating with

programs to implement. I believe that it is possible for us

Roche and, through this organization we provide a mobile

to lower the prevalence of obesity in Mexico through the

unit that performs glucose test and provides information to

combined efforts of several associations and institutions

the general public, as well as to the employees of several

as well as the Ministry of Health. We are also seeing

companies such as SXY JNS’s foundation Transfórmate and

involvement from companies that would not previously

Alpura. We also have relationships with pharmaceutical

have shown any interest. There are developments in the

companies such as Abbott, Bayer, and Novartis.

provision of healthier new products for diabetics, and we feel that providing healthier alternatives to basic foodstuffs

Q: Do you collaborate with food companies to promote

is vital for Mexicans so they can control their diabetes.

healthier alternatives?

We are seeing several initiatives from food giants such as

A: Many companies are releasing products for diabetics in

McDonalds introducing healthier options in its restaurants.

an effort to exploit the large market of nine million people.

Mexico has a significant responsibility to reduce the

However, some of these products provide no real benefits

prevalence of this chronic disease but it is likely that we

to those living with diabetes. Several companies that

will not see significant results until at least ten years, as

produce products for diabetics are interested in obtaining

young people are becoming more aware of these health

our endorsement as a marketing advantage, so we must

problems than their parents’ generation. At the moment,

closely monitor and guide companies through this process.

the principal requirement is greater involvement from the

Every submitted product is revised by a chemist, a doctor

government to create programs to supply healthy foods

and a nutritionist to ensure that it is an ethical product,

to schools. Preventive measures are significantly less

follows regulatory guidelines proposed by the FDA and

expensive than treating diabetes.

275


| VIEW FROM THE TOP

EMPOWERING PATIENTS TO MAKE BETTER INFORMED DECISIONS GISELA AYALA TÉLLEZ Executive Director of the Mexican Diabetes Federation Q: The complications associated with diabetes are one of

in the everyday experience, so that patients can monitor

Mexico’s main causes of death. What factors have caused

glucose levels in the blood, as well as minor health

this epidemic?

complaints such as flus. The idea is to prevent or reverse

A: Late diagnosis is a feature of doctor-patient relationships

complications, and also to promote positive mental

in Mexico. Studies have shown that patients are diagnosed

attitudes. Common sense has a role to play in changing

10 years after they have contracted the condition. Diabetes

the perception of health in Mexico, since there is so much

has no painful symptoms, and so in a culture which does

contradictory health information surrounding diabetes.

not encourage check-ups, the outlook tends to be worse

One myth we must discard is that heathy food is always

for patients who only go to the doctor when they feel

more expensive. We need to upskill patients to enable

ill. In fact, if a person suffering from diabetes feels ill, it

them to follow the right recommendations for treatment.

is an indicator that the condition is very advanced. If the disease is caught early and controlled in an appropriate

Q: What role does the FMD have in coordinating efforts

manner, life expectancy is not affected. Without early

within the field of diabetes care?

intervention, however, life expectancy can be reduced

A: We try to join together the large number of organizations

by up to ten years. Another issue about the culture is

that are working on the issue. At first, since there were

the failure of patients to stick with a treatment program.

no organizations of this kind in Mexico, we learned a lot

Less than half of patients abandon these programs for

from the International Diabetes Association, along with

reasons including the complexity of therapies, given that

other such groups in the US. We launched the FMD in

the treatment involves taking medicines through different

Monterrey, before replicating the model in a number of

means at different times of day. Access to health services

other cities nationwide. Later, there was a need to unite

and medication is another major issue, since health

all organizations of our kind. For the moment, we have 19

centers do not often stock the required medicine. Without

member associations, and we hope to end the current year

medication, treatment becomes more complicated, with

with 22. Civil society has an enormous responsibility in

patients and their families paying out of pocket to cover

this regard. A number of major challenges are required to

costs. The issue is worse for economically disadvantaged

keep these associations alive, since their strength depends

societies. The treatment programs for chronic illnesses

on those volunteers who dedicate their time to this work

last a lifetime, and must be adjusted based on a range of

without pay. We want all of our member associations to

factors, including age, weight, severity of the condition,

provide the same level of care, wherever they are located.

and the person’s level of physical activity. All the same, some patients follow the same treatment program using

Q: An estimated 60% of patients do not follow doctors’

the same medical regime for 20 years or more, when the

instructions,

treatment must be adjusted to prevent complications.

alternatives for their prescriptions. How does FMD

Lifestyle, long working hours, and low incomes aggravate

intervene in seeing that doctors’ orders are followed?

the fact that Mexicans have a genetic propensity towards

A: The best way to do this is to help patients to understand

contracting diabetes.

why doctors have prescribed them particular medicines.

with

35%

of

these

seeking

cheaper

It is better for patients to know what is happening in their

276

Q: How does the Mexican Diabetes Federation (FMD) help

own bodies, rather than simply taking medicine without

to educate people?

understanding what it does. This is a primary reason for

A: We want people to know what diabetes is and what

patients abandoning medical treatment. As such, we

they can do to manage the condition. Many of the habits

believe it is necessary to issue patients with the challenge

we recommend developing involve basic self-checking,

of living better, so as to motivate them to continue with

such as healthy eating, exercise, and following medical

treatment. Informed patients make better decisions.

instructions. We try to help incoporate theese practices

Education must start with basic information, such as the


fact that there is no such thing as healthy foods –only

diabetes mellitus. Our collaboration extends to work

healthy portions. While health spending represents a

regulating cholesterol and lipid consumption, which is

large-scale outlay, it must be looked at as an investment.

relevant to hypertension. We are also part of a monitoring group on non-transmittable chronic diseases, which is

Q: Estimates indicate that treating diabetes is 30 times

charged with evaluating the government’s strategies.

more expensive than treating prediabetes. What is

Since medical professionals require a great deal of training

necessary to promote timely diagnosis?

in order to boost efficiency, our role is to contribute on

A: Treating prediabetes is about supplementing lifestyle

questions concerning education.

changes with improvements to diet, increased physical activity,

paramount,

Q: How does the FMD decide what foods to recommend

supported by some kind of medication to control blood

and

a

reduction

of

belt-size

to people living with diabetes? What criteria lie behind

sugar levels. Every year that diabetes can be avoided

these recommendations?

represents a large saving in treatment. The government

A: This initiative was created to offer patients support in

program Chécate, Mídete, Muévete has proven useful

purchasing products. Our seal guarantees that contents

for the promotion of diagnostics and healthy lifestyles,

indicated on the label are suitable for a diabetes patient’s

though it could do with putting greater emphasis on self-

diet –as well as for a healthy lifestyle in general. The process

monitoring, since knowing how to measure food portions

involves laboratory testing, verified by third parties. Our

and to choose the right exercise habits are crucial here.

criteria relate to the amounts of salt, carbohydrates, and fat

Promoting cultural change means encouraging younger

in a given product. We assist in the labelling of products,

and older people to go for regular check-ups to detect

as well as contributing to the communications strategies

medical conditions early. Empowering patients through

of food companies. In this way, we meet the needs of our

education is necessary, since Mexico’s treatment offer is

patients. We believe that no foods should be prohibited,

of an extremely high standard.

since this makes these same products more desirable. The central pillar of this aspect of our work is a healthy diet

Q: What is the main target audience for the online

based on healthy portions of different foods.

educational programs offered by the FMD? A: Organizations such as ours cannot simply focus on

Q: What are the FMD’s plans for this year?

patient care without scientific backing, so the advice

A: We want to strengthen ties between the 19 organizations

we offer is backed up by both patients and medical

that comprise our federation. We also hope to contact

professionals. All patients need a multidisciplinary team

other groups so as to spread our influence throughout

behind them. We publish one magazine for patients,

the country. We also run camps for children with Type

and another for doctors. We also organize congresses

1 diabetes, which we hope to expand with the help of

divided according to the same structure, inviting doctors,

more volunteers. We also have a program for some 200

nutritionists, nurses, psychologists to one, and bringing

children in marginalized conditions who are living with

patients to another. The idea is to phrase the same

this illness. Our relationship with the pharmaceutical

information in language which each separate group will be

industry is strong, and we intend to use this as an asset

comfortable with. The congresses are successful, and bring

in assuring that more patients follow through on their

in around 2,000 attendees each. We want doctors to have

treatment plans.

the most up-to-date tools for diabetes, helping them to communicate the right message to their patients. This is the objective of our online course. Since 80% of patients with diabetes are attended by a primary healthcare provider, this sector must be highly trained, knowledgeable, and give the most up-to-date health recommendations. This necessity extends to nurses, whose role is important, since they must supplement a 15-minute doctor’s consultation. Q: What has your involvement been with the government schemes such as the tax on sugary drinks and the regulations on food advertising? A:

We

have

participated

in

outlining

government

regulations on prevention, treatment and control of

277


| EXPERT INSIGHT

OBESITY:

COSTLY

and families. Secondly, a sick worker is less productive and

EPIDEMIC FOR MEXICO

A

takes more days off, which harms firms and the economy

By

in general. But, how big is the economic toll?

Fatima

Masse,

Consultant, IMCO - Several that

IMCO developed a simple methodology to measure the

Mexico faces an epidemic

aggregated costs of obesity, based on national statistics,

of overweight and obesity.

the GBD and economic theory. First we identified the

The last National Survey

number of cases and deaths of diabetes attributable to

of Health and Nutrition

high BMI. Then, we estimated the monetary loss associated

(2012) showed that almost

with said cases and mortality. These calculations are based

61 million Mexicans suffer from this problem, which is

on conservative assumptions, such as average income loss

equivalent to 52% of the total population. Three in every

for productive years (not the value of statistical life).

indicators

Fatima Masse

prove

ten adults are obese. This statistic makes Mexico the Organization for Economic Co-operation and Development

We found that almost 60,000 deaths of patients who had

(OECD) country with the second highest levels of obesity

been diagnosed with diabetes in 2012 were attributable to

after the US. According to the Global Burden of Disease

overweight and obesity. Around 45% of these happened in

(GBD) 2010, high body mass index (BMI) is the main risk

productive ages (15-65 years). Also we estimated that by

factor for developing non-communicable diseases such as

2012 there were almost 8.6 million people in the country

diabetes, cardiovascular diseases, cancer (breast, colon

living with diabetes. Half of whom are unaware they are sick.

and prostate, among others) and disorders in muscles and

It is those 4.3 million that pose the greatest challenge, given

bones. Moreover, in the most recent edition of the GBD

that most of them will not go to the doctor until they develop

(2013), diabetes is the third cause of disability in Mexico.

some diabetes-related complication such as blurry vision, neuropathy or kidney failure, to name only a few. By the time

DEATHS AND DISABILITY PER RISK FACTOR (DALY per 100,000)

they begin treatment, it is likely that procedures will be more expensive and their disability levels could be higher than they would have been had they sought care earlier.

HIGH BODY MASS INDEX High fasting plasma glucose

In economic terms, we estimated that all the diabetes cases

Dietary risks

and deaths attributable to obesity generate social costs

Alcohol use High blood pressure

totaling over US$6 billion (MX$85 billion) each year. From this

Smoking

amount, 73% constitutes to medical treatment expenditure

Physical inactivity

for those who know they are sick (either covered by the

High total cholesterol

government in public services or by families that use private

Ambient particle pollution Ocupational risks

care). The rest comprises income lost due to premature

Drug use

mortality and absenteeism. The social costs that we found

Household air pollution

are not trivial. For example, they account for half the budget

Suboptimal breastfeeding

to build the new airport in Mexico City, one of the current

Other

diabetes 55%

cardiovascular 31%

musculoeskeletal disorders 9%

neoplasms 4%

2,500

2,000

1,500

1,000

500

administration’s main infrastructure projects, and probably 0

Source: Global Buredn of Disease

one of the largest projects of its kind in recent history. One of the main findings of our study was the impact overweight and obesity has on the labor market. Every year Mexico loses more than 400 million working hours due to diabetes that can be attributed to obesity (attaining medical services or physical discomfort). Each worker with this

278

Traditionally, obesity has only been studied from a health

disease misses on average ten days of work per year due to

perspective. However, this risk factor also threatens the

his or her condition. In practical terms, this is the equivalent

country’s economic competitiveness. This is because,

to almost 185,000 full-time workers, which accounts for 32%

firstly, non-communicable diseases require long-term

of all formal jobs created in 2014 (based on the Mexican

treatments that are expensive and can become a huge

Social Security Institute numbers). If nothing is done about

burden on financial stability for both health institutions

this situation, by 2018 this number could increase by 14%.


According to the National Survey of Occupation and

budget assigned to the national prevention strategy. For

Employment 2014, 63% of total workers declared not

2015, this program had a budget of over US$24 million

having access to medical services. Despite the efforts that

(MX$320 million). This is equivalent to less than US$1 per

the government has made to increase health coverage,

person with overweight or obesity. However, taxes on

this statistic might reveal that not every Mexican has actual

sugar-sweetened beverages and high-density calorie food

coverage due to waiting times or dubious quality. To quantify

are projected to collect more than US$2.5 billion (MX$33

the resulting costs, we developed a simple analysis to quantify

billion) in 2015, which is 100 times greater than the budget

treatment costs in private healthcare for two scenarios

assigned to prevention actions. The budget should be

measured over 30 years. The first scenario involves a person

consistent with the official public discourse that claims that

who has pre-diabetes and controls it with a balanced diet,

dealing with this epidemic and non-communicable diseases

exercise, and routine laboratory tests. The second one is a

are public health priorities.

person who has pre-diabetes, but does not change habits and develops complications until eventual death.

The second recommendation is to improve health statistics. Today, the most complete source of data on health is the

In this second part of the analysis, we found that it is 20

National Survey of Health and Nutrition. However, it is a

times cheaper for a person to change habits than treat

survey that is only released every six years and does not

“complicated” diabetes. The accumulated loss for the first

comply with open data standards, for example it requires

case adds up to US$7,000 (MX$92,000) in 30 years or

an account to download databases and some data has not

an average of US$235 (MX$3,095) per year. Meanwhile,

been released three years after the survey was conducted.

the accumulated loss for the second case adds up to

To make matters worse, administrative records from

US$150,000 (MX$1.9 million) over 30 years or an average

public institutions are extremely hard to compile, given

of US$5,000 (MX$66,000) per year. An average worker

the different information systems that each institution

in Mexico earns US$4,700 (MX$61,896) per year, meaning

uses. The use of technology, such as electronic files with

that the average worker’s total income is not enough to pay

standardized formats, could help in gathering this data

for the medical bills of “complicated” diabetes. This reality

and facilitating its dissemination for proper study such as

often leads affected families to bankruptcy. Based on our

by disease and municipality.

results, it seems that spending on obesity and associated non-communicable disease prevention is cost-effective, not

The third recommendation is to create what we call a National

only for the public sector but also for families themselves.

System to Fight Obesity, as an institutional mechanism

The current administration has made considerable efforts

to coordinate different ministries and other levels of

to prevent and control this epidemic. Policies to this end are

government. The implementation of some actions considered

articulated through an ambitious national strategy that aims

in the national strategy exceeds the sphere of competence of

to tackle these issues from many angles. Today we are the

the Ministry of Health. For example, the regulation of food

only country in America with national taxes on sugar-added

and beverages offered to children in schools should be a

beverages and high-density calorie food. Recently, a labeling

coordinated action between the Ministries of Health and

system for foods was established by law. Furthermore, rules to

Public Education. However, to this date there is no mechanism

obtain a distinctive stamp for healthy products were recently

that can enforce this coordination or that is subject to public

approved. Also, there are many policies to improve children’s

accountability. A mechanism to make the decision-making

habits: a ban on publicity for food and beverage with high

process more efficient must be introduced.

sugar content or fat on television and movie theaters before a certain time, rules for types of products sold in schools, and

Lastly, the forth recommendation is to create incentives for

funding to install water dispensers in some public schools.

firms to promote healthy lifestyles among their workers. Despite the fact that these initiatives can be extremely

We have identified four elements that could undermine

helpful, 99% of Mexican companies have less than 51

the government’s fight against obesity. These are: 1) very

employees and it could be difficult for them to invest in these

few resources dedicated to prevention, 2) low quality of

actions. Thus, financial and fiscal incentives designed for

health statistics, 3) a lack of mechanisms to guarantee

small and medium firms could be a first step. In conclusion,

coordination among different ministries and other levels

obesity is not only a matter of health. The dimension

of government, and 4) lack of incentives for companies to

that this epidemic has reached could have disastrous

promote healthy lifestyles. To overcome these challenges,

repercussions. Therefore, investing in prevention may be a

IMCO has four proposals. The first one is to increase the

way of investing in a more productive future.

279


| INNOVATION SPOTLIGHT THE PHARMACEUTICAL FIGHT AGAINST OBESITY Obesity treatments tend to have a common limitation, focusing on outcomes rather than processes. Medical advice tends towards a slightly more aggressive version of the basic rules of healthy living: reducing fat and bad carbohydrates, increasing exercise and mobility; and keeping related illnesses at bay with a high fiber intake. While wealthier patients can look to bariatric treatments as an alternative, for the majority of people living with obesity the treatment landscape has been a bleak one. Other avenues remain open, with variants on the common The use of drugs against obesity is a complex issue.

anti-obesity template currently undergoing in preclinical

First, obesity is not simply a physiological problem. The

trials. The targeting of pathways in metabolic tissues such

illness is governed by a complicated matrix of social

as adipocytes, liver muscle, and skeletal tissues, is one

and psychological factors, linked with factors like the

option. Since the body is programmed to conserve its

individual’s own well-being all of which are likely to inhibit

weight, metabolisms tend to slow down in response to

the effectiveness of a drug-based intervention. Where

reduced calories. Amlexanox tweaks metabolic response,

pharmacological interventions have been attempted,

by inhibiting two genes associated with energy storage and

their history does not give much cause for optimism.

caloric burn. With the “brake” released, the body is free to

Amphetamine derivatives were used throughout the 1950s

burn energy without the metabolism noticing. Other possible

and 1960s, but discontinued in the decade that followed

next generation anti-obesity drugs employ GLP-1 receptor

owing to concerns about cardiovascular risk and their

agonists, which lower body weight. In general, these drugs

potential for abuse. Serotonin-releasing agents emerged

are adaptations of existing products used to treat diabetes.

as a solution in the 1980s. Once again, though, links to serious health issues such as pulmonary hypertension and

While vagal blockade treatments such as the Maestro

cardiac problems– forced their discontinuation.

VBLOC System continue to be explored, the trend has shifted towards launching new combinations and altering

The following generation of anti-obesity drugs born

existing medications. A look at the FDA’s to-do list of

in the mid 1990s inhibited hunger by working with

pending drug approvals indicates the degree to which

cannabinoid receptors in the brain. In this way, appetite

these companies are examining obesity treatments as

could be controlled and weight gain suppressed. By

potential territories for expansion. Liragitude, for instance,

2008, links surfaced between a major brand leader and

is simply the type 2 diabetes drug Victoza administered at

severe psychological symptoms, which was subsequently

a higher dosage. Contrave combines existing endocrinal

withdrawn from the market. The major competitor followed

and cardiovascular compounds to produce a new formula

soon after, associated with digestive problems.

to combat obesity, while Beloranib is an entirely new molecule with a US$45 million investment powering it to

The field of anti-obesity medication is littered with a plethora

the forefront of the market.

of “magic bullets” that have proven ineffective. Some

280

have been withdrawn because of adverse effects not fully

Medical devices are also evolving. Pioneering gastric

exposed by clinical trials, while others fail to make it out of the

and intragastric balloons have been launched by Apollo

laboratory. However, major pharmaceutical companies are

Endosurgery and Allurion Technologies, while GI Dynamics’

beginning to venture into new territories. At the beginning

duodenal-jejunal bypass sleeves are awaiting FDA approval

of January, EnteroMedics’ Maestro Rechargeable System

by the end of 2015. Yet other drugs, such as Glucagon, act

was approved by the FDA. The product sends electrical

on pancreatic hormones to contain further complications

signals to block the nerves around the stomach, decrease

of obesity such as type-2 diabetes. The body’s intake of

hunger spasms, and create the feeling of satisfaction. The

fat lowers, while the metabolism moves faster. The ideal is

next major candidate for chemical interventions is Contrave.

a “polytherapeutic” drug, made up of combination agents

A combination of naltrexone – approved for the treatment

that act on more than one biological mechanism. The goal

of alcohol and drug addictions – and the mood stabilizer

of an anti-obesity drug capable of producing effects as

bupropion, the drug is aimed at patients who are unable to

dramatic and lasting as surgeries remains distant, but it is

lose weight through diet and exercise alone and who do not

possible to envision integrated therapies including drugs,

have the avenue of weight-loss surgery open to them.

surgery, and eventual lifestyle changes.


| SPOTLIGHT CHÉCATE, MÍDETE, MUÉVETE

breast cancer and diabetes are only reported once they

It is a misconception that health services are financial

have developed complications serious enough to warrant

black holes. In fact, health is profitable. For every dollar

an emergency trip to health professionals. Regular check-

invested in Mexican healthcare, the country gets back 13

ups are not yet a part of Mexican culture but the program is

in boosted productivity according to a report produced by

seeking to promote a change of attitudes towards medical

Legal Momentum’s Family Initiative and the MIT Workplace

treatment. This particular change is crucial, according

Center. Neglecting the issue is the real cause of the expense.

to Gisela Ayala Téllez, Executive Director of the Mexican

Obesity has overtaken alcoholism, hypertension and

Federation of Diabetes, who attributes the gravity of

smoking as the primary cause of diabetes, cardiovascular

Mexico’s diabetes issue to failures in prevention. “Diabetes

disease, and cancer. These three chronic illnesses account

does not cause pain until the condition is advanced,” she

for more deaths than any other cause and there is an

explains. “In a culture that does not encourage check-ups

additional correlation between obesity and liver, colon,

unless there are symptoms, this is a major problem for

and ovarian cancers. Finally, in 90% of cases of Mexico’s

patients who do not notice or present problems.”

most prevalent chronic disease, type 2 diabetes, obesity has been found to be the cause in a report by the WHO.

The rest of the Chécate, Mídete, Muévete program includes an educational aspect, with Mídete – ’measure yourself’

The Ministry of Health has begun to recognize the cost,

– teaching the public how to check for lumps, how to

both human and financial, of leaving obesity unaddressed,

monitor cholesterol levels, and healthy weight-to-height

accepting figures issued by the WHO and the country’s

ratios. Téllez is clear on the importance of this aspect of

own statistical body, INEGI. The Chécate, Mídete, Muévete,

the plan. “People need to know what to look for,” she says.

program is an integrated awareness-building program

“Measuring what they eat and knowing the importance of

forming part of the National Strategy for Prevention and

exercise can prevent a great many issues.”

Control of Overweight, Obesity, and Diabetes. It belongs to the first objective of the Sectorial Program for Health,

Finally, Muévete – ‘move yourself’ – highlights the

which focuses on consolidating health protection and

importance of a small amount of daily exercise in bringing

promotion and disease prevention actions.

about positive lifestyle change. This comes in conjunction with laws requiring children to perform two hours’

The media presence of the campaign is ubiquitous,

exercise per week. According to official information on the

with TV and radio channels featuring segments during

achievements of the Chécate, Mídete, Muévete program

most advertising breaks, and its jingle audible on public

released by the Ministry of Health, 61% of the target

transport. The project is threefold, with one aspect for

audience decided to make lifestyle changes including

each of the imperatives that give the program its name.

eating habits and physical activity as a result of this

The multi-platform awareness campaign is intended to

campaign. In addition, it had efficacy levels of 85% in terms

support a program on nutrition and physical activity aimed

of the number of people who remember the campaign’s

at the parents of young children. Guiding the mission is the

message after some time. In terms of impact on incidence

aim of eliminating processed food from kitchens, boosting

of related diseases, 378,950 people were diagnosed with

the consumption of fruit and vegetables, and replacing

diabetes and 476,411 new cases of hypertension were

high-sugar drinks with water.

detected in 2014, which were 4.5% and 4.9% lower than the figures reported in 2013, respectively.

The educational materials being issued are comprehensive, including five manuals, three guides, and a number

Other measures taken to tackle the obesity problem in 2014

of posters. New promotional materials feature single-

included 32 strategies launched in each federal state with

sentence mottos, bright colors, and simple illustrations.

specific goals and actions aligned to the National Strategy for

In addition, a number of mobile health-promotion units

Prevention and Control of Overweight, Obesity, and Diabetes.

are currently touring two of the country’s least urbanized,

Additionally, the General Hospital of Mexico implemented the

most remote states, Colima and Hidalgo. A closer look at

Patients’ University program, aimed at educating patients

the elements of the Chécate, Mídete, Muévete allows us to

to share information regarding their disease within their

explain why.

community. Finally, to evaluate the results of the National Strategy, the Mexican Observatory of Non-communicable

Chécate – check yourself – encourages preventive check-

diseases gathers the participation levels of both the public

up visits to the doctor, with a view to changing the culture

and private sectors and integrates all information for such

around medical treatment. Many serious diseases such as

diseases and their causal factors in the country.

281


| SPOTLIGHT OBESITY-RELATED CANCER: A GROWING CONCERN

the country has access to basic mammograms, meaning

Despite obesity being linked to one fifth of all cancers,

that a quarter of all breast cancer patients present for

the exact connection between the two phenomena

treatment when the illness is already at an advanced stage.

remains unclear. Nevertheless, both emerge out of the

Studies of Mexican breast cancer patients have shown that

same complex interactions between lifestyle, genetics,

lack of physical activity, diets high in carbohydrates and

and environment. Obesity, like cancer, is associated with

glycemic load, along with low intake of folate and vitamin

a significant intake of carbohydrates and other foods with

B12 have been shown to increase risk of developing the

high glycemic content. Where Mexico is concerned, the

disease, especially in a postmenopausal context. Alcohol

population in general has a low vitamin D and omega-3

intake, vitamin D levels and low consumption of fruit and

intake, as well as low fibers and vitamin B12. Deficiencies in

vegetables are also found to be contributory factors.

the latter two are linked to postmenopausal breast cancers in particular. One direct causative aspect may be the

While breast cancer levels remain relatively low in Mexico

inflammatory factors secreted by adipose tissue, known

when compared to Western countries, the disease is

as adipokines. Such factors are responsible for insulin

increasing steadily to become the leading cause of

resistance which accompanies obesity, augmenting the

cancer mortality in Mexican women between 1980 and

rate of cancer-associated “free radicals” produced in the

1990. This is connected to lifestyle, including later age

body. Direct causal chains have yet to be fully explored in

at first pregnancy, decreased duration of lactation,

relation to this. The excess estrogen levels associated with

fewer pregnancies, hormone use in contraception, and

obesity have also been linked to breast and uterine cancers.

menopausal therapy.

Finally, the chronic, low-level inflammations associated with obesity are also associated with cancer risk.

LEUKEMIA An extremely uncommon secondary form of the disease

In the Mexican context, cancer and obesity also have

– positive chronic myelogenous leukemia – is nevertheless

a rapid common growth-rate, with 125,000 new cases

associated with inhalation of tobacco smoke, exposure

of cancer diagnosed every year. Some figures predict a

to benzene, and a BMI of over 30. Studies carried out in

doubling in growth rate to just shy of a quarter of a million

Australia have linked obesity to a five-fold increase in the

new cases. The growth-rate far outpaces the speed of the

hazard ratio for the disease. The biological mechanisms

Mexican public health system’s response. With the two

behind such a correlation may be linked with increased

critical health priorities linked, it is worth exploring those

leptin levels and low insulin, but while an exact causal

cancers which are linked to obesity, or which share causes

chain remains difficult to establish, both of these potential

with obesity.

trigger-factors are associated with diabetes and obesity.

BREAST CANCER

GASTROINTESTINAL CANCER

Breast cancer is linked to higher rates of smoking, diets

Strain on the digestive system, high fat intake, and low

higher in fat and sodium, and – by correlation – to a BMI of

levels of exercise are related to cancers of the colon,

over 30. Changes in Mexican society have seen all of these

rectum, anus, and small intestine. Cancer in these sites of

factors become a reality, meaning that breast cancer has

the body is on the rise in Mexico, and all are related to

been the number-one killer of Mexican women since 2005.

obesity levels.

The rise has been surprising as historically, incidence of the disease had been low. However, levels have spiked

CERVICAL AND CORPUS UTERI CANCER

in northern and industrialized regions of the country.

Deaths from such disorders have doubled in the last ten

Researchers at the University of Arizona released a study

years – albeit from a low base. Free HPV vaccination and

in 2009, based on increased incidence of breast cancer

improvements in detection, treatment and coverage are

in women of Mexican descent living in the United States.

helping to turn the tide against these forms of cancer. The

The collaborative study, carried out in conjunction with the

obesity link is associated with endocrine and inflammatory

Sonora Institute of Technology, the University of Sonora,

effects caused by increased adipose tissue. Hormones

and the University of Guadalajara raised the possibility that

secreted by adipose tissue convert ovarian androgens into

a genetic cause lay behind such high incidence.

estrogens, and these are linked to an increased cancer risk. Additionally, sex hormone-binding levels are lower

282

With breast cancer among the more treatable forms of

in obese women, meaning a proliferation of free radicals.

cancer, issues pertaining to disease screening lie behind

Insulin issues linked to diabetes and obesity also exert a

the high death rate among Mexican women. Only 50% of

proliferative effect in the cancer site.


THE GROWTH OF HEALTH AND FITNESS Generation Y has grown up in an age of digital saturation,

According to a report published by the WHO in January

more accustomed to social interaction through virtual

2015, one in four adults and more than 80% of the world’s

means than physical activity. Today, many children no

adolescent population are not sufficiently physically

longer ride bicycles on the street, but instead play with

active. In Mexico, the OECD index shows that the average

tablets, laptops, televisions, mobile phones, and countless

household net adjusted income is US$13,085, meaning

devices designed to make life easier. The outcome of the

that most of the country’s population is priced out of

growth in technology is an increased sedentary lifestyle

many of these gym memberships. In fact, the poorest

and the rise in the levels of obesity currently being

20% of Mexicans survive on an estimated US$2,534 per

observed all over the world.

year. The WHO’s recommendations for tackling the lack of physical activity is the promotion of accessible sports and

According to William Strauss, author of “Millennials

recreation activities in cooperation with national and local

Rising: The Next Great Generation,” this generation bases

authorities.

all the activities in their life on structure, which is why it is not surprising that now even exercise tends to follow

In order for Mexico’s fitness and wellness industry to see

a schedule. In 2013, WHO Member States established a

an increased penetration across all sectors, gyms must

target for increasing physical activity by 10% by 2025 and

be priced affordably for all citizens. With more than six

strategies for doing so are set out in the “Global Action

million diabetics and an estimated two million more that

Plan for the Prevention and Control of Noncommunicable

remain undiagnosed in Mexico, only 3% of the population

Diseases 2013-2020.” As a result, gym chains have seen a

exercise regularly. The crippling health problems facing

surge in membership over the last few years.

public instituions means that economically, the Mexican government stands to gain in the promotion of affordable

In Mexico, there are around 8,000 centers for the practice of

gym and wellness centers for the whole country, not just

physical activity. One of the major gym chains, Sportsworld,

the elite. There is a real opportunity for collaboration

has seen increased revenue of 19% between 2013 and 2014

with wellness centers for a preventive approach to many

and the number of Sportsworld customers also increased by

obesity-related problems.

13.5%. The club is currently expanding at a rapid rate, with 46 clubs across Mexico, six more than its closest competitor.

By 2040, Mexico is expected to spend 7.7% of its GDP

Gyms opening across Mexico cover a variety of demands.

on the Seguro Popular system, an estimated US$97

For those who simply want access to exercise equipment,

billion. With this money, the government could buy

chains like Smartfit offer a no-frills model for low monthly

an annual fitness membership to one of the most

fees starting and no inscription commitments. At the other

expensive fitness centers in Mexico for 32.5 million

end of the scale gym chains that incorporate extra features

people. A membership could be purchased to a basic

such as classes, swimming, and family memberships, charge

gym like Smartfit for every single person in the country,

more for their memberships. The prevalence of boutique

with US$4.29 billion surplus. For affordable fitness

gyms is also increasing in Mexico, with Madonna’s Hard

centers, there remains an untapped market in Mexico of

Candy gym entering the market.

118.6 million customers.

283


| VIEW FROM THE TOP

SHOWING THE FITNESS MARKET HOW ITS DONE FABIÁN BIFARETTI ZANETTO Director General of Sports World

Q: How has Sports World developed over the years since

A: Sports World started to get involved in health programs

its inception?

in 2014. Mexico has the highest rate of child obesity

A: Héctor Troncoso, the current President of the Board,

worldwide and seven out of ten adults are overweight.

started the fitness company as a family business called

According

Club Tarango in 1989, which became Sports World

(MDA), there are nine million diagnosed diabetics

Centenario in 1996. Using this model the company

plus an approximate two million who are undiagnosed

steadily expanded to include five more clubs. In 2006, 10

in Mexico. There is growing awareness among the

years after the inception of Sports World, we partnered

Mexican population of these health problems and the

with Nexxus Capital who acquired 61% of the company

government is taking preventive measures in order to

in preparation for an IPO. On 7th October 2010, US$68

limit this trend. According to IHRSA, the International

million was initially placed onto the stock market and the

Health, Racquet and Sportsclub Association, in Mexico

company went public. Being on the stock exchange really

in 2012 only 2.7% of the population exercised regularly,

formalized the processes and information systems within

and today the number cannot be higher than 3%. In

the company, and at this point our growth was really kick

comparison, in Brazil 5% of the population regularly

started. By 2009, Sports World had 14 clubs, and 35 by

exercises, and in Argentina this figure is above 6%. In

2013. By the end of 2014 there were 42 fully operational

Mexico there is little awareness of the importance of

clubs and three more are currently under construction.

physical activity to maintain good health. Our objective

to

the

Mexican

Diabetes

Association

is to provide an alternative for health that is unavailable Q: How important is it to differentiate the Sports World

in other health clubs. Overweight people are reluctant to

brand from other health clubs and how do you do this?

approach these type of clubs even when we can provide

A: We differentiate ourselves from the rest of the market

them with a mechanism to improve their health and

with our family friendly environment and our focus on

lifestyle. For this reason we wanted to create a program

safety, service, and customer satisfaction. Our model

that will promote our services as a healthy alternative

focuses on two different types of sport centers. The first

for overweight, hypertensive, and diabetic people, and

is the Family Format: a wide, family oriented space with

to welcome them to our facilities. In 2014 we launched

special areas for children with an average size of 3,000m2;

the program “Feel Healthy” alongside the MDA and the

the second is the Individual Format: a smaller space which

Ministry of Health of Mexico City to provide diabetics an

measures from 2,000 to 2,500m2. Of our clubs, 67% are

alternative for managing their sugar levels. The Ministry

Family Formats and we are currently only developing this

of Health of Mexico City helped us launch this program

type of club as they perform better economically and

and we granted 100 sponsorships distributed between

are preferred by our clients. In Family Format clubs, the

the Ministry and the MDA. These included nutritional

children’s area is completely separated from the adult area.

guidelines and an initial medical evaluation for diabetics,

They have independent activities, dressing rooms, and

with follow ups every three months to measure their

bathrooms, with only communal pools. Now, 40% of our

glucose and cholesterol levels. This program is currently

memberships are Family memberships, which can include

implemented in ten of our clubs and it will grow

up to eight people. Unlike other companies, Sports World

according to demand. The MDA educated all the trainers

is involved in several campaigns to promote health and

for this program to ensure they were aware of the needs

partnerships with other institutions to ensure high quality

of a diabetic patient, and requested that we document

services and appropriate training for our employees.

the progress of those with sponsorships at the end of the year in order to measure the achievements. Right

284

Q: When and for what reasons were you motivated to

now we have 600 affiliates on the program and we

branch out beyond club management to engaging in

expect to expand the program in the near future to

public health issues?

include children.


Q: Does Sports World partner with other companies in

increased 13.5% in that same period. At the end of 2014

order to promote physical activity?

and in the first quarter of 2015 customers became more

A: Right now we are partnering with Mapfre. They provide

wary of economic fluctuations and became more austere,

up to a 10% discount on major medical expense policies for

so we saw a slight increment in the churn rate above the

customers of Sports World. We are also collaborating with

normal industry level which is 4% monthly. This forced us

Dentalia, an organization for dental care, which provides

to revise our retention policies and to implement different

significant discounts on several dental procedures and

initiatives in order to improve our service and remodel

free dental consultations for affiliates of Sports World.

some of our older clubs to normalize our numbers. This

Our clients can also get nutritional guidance at our clubs

was a specific event and I believe those numbers will

with a professional nutritionist. We are working with The

stabilize to their original rates.

Workplace Wellness Council to gain recognition as a Health Responsible Company (RESR) and we have introduced an

Q: Do you believe abandonment rates are influenced only

internal campaign called KiloStop, in which our employees

by the economy or is it also a cultural problem?

follow nutritional guidelines and training programs to

A: If we compare the number of people who regularly

lose weight and maintain healthy lifestyles. We are now

practice sports in Mexico and in other countries in Latin

implementing this program in other corporations, including

America, we can perceive a cultural problem. Even so, we

one of the largest producers of carbonated drinks in

have witnessed a positive shift in this mentality as people

Mexico. Employees of these companies experience weight

are becoming more aware of the dangers of a sedentary

loss and as an added benefit, employers see an increase in

lifestyle. People are slowly acquiring basic wellness

productivity.

habits, such as walking 40 minutes a day three times a week. Sports World is contributing to increase this

Q: How competitive is the health club market in Mexico?

awareness by stablishing clear fitness goals and slowly

A: There are about 8,000 centers for practicing physical

increasing them.

activity in Mexico. Of those, only around 200 belong to a sports club chain. The other 7,800 sport centers in Mexico

We have also implemented a guarantee program, in

are generally small and informal. These types of sport

which we provide our customers with a nutrition guide

centers lack the necessary infrastructure for renovation,

and a personalized exercise program. If these clients do

which is essential as people often get bored and abandon

not lose 3% of their body mass in three months, they

their fitness goals. Our clubs have certified trainers, which

are refunded half the cost of their membership. There is

is extremely important as a mistake may irreparably hurt

also the economic component. While Mexicans are being

a client and for this reason we are highly focused on

negatively affected by the fluctuations in the economy,

certification and training for our instructors. In Mexico, we

we have seen little influence of these fluctuations in our

are the only company involved in health programs focused

bottom line.

on obesity, hypertension and diabetes, and the only ones offering corporate programs to incorporate fitness into

Q: What are your objectives for 2015?

their employee lifestyles.

A: Our plan is to keep growing at the current rate of five to seven clubs per year. We are also focusing on affiliating

Q: How have the recent economic changes affected the

the socioeconomic segment A, B, and C+ which represents

health club sector?

21.2% of the Mexican population. To date, 5.7% of this

A: The fitness market is more resistant to economic

segment of the population is affiliated to a sports club. This

fluctuations than other discreet consumption markets.

is a low penetration rate so we are focused on increasing

Our clients are conscious of how important physical

our presence in this sector. As I mentioned before, the

activity is for their health and we have two advantages

total fitness penetration in Mexico is around 3%, but if

over the competition: last year we became the largest

it increases one percentage point that would mean one

fitness company in Mexico. As of July 2015, we have 44

million more people will be practicing physical activity.

clubs in operation and, with two more under construction we have six more clubs than our main competitor. Sports

Our long term goal is to maintain our growth rate over

World has grown considerably in recent years, not only

several years. We also want to expand the “Feel Healthy�

in terms of number of clients but also from a financial

program to eventually encompass all our clubs. Last year

position. Our net revenue is increasing by double digits

this program started with six clubs and was recently

every year and in 2014 our net revenue increased by

increased to ten and now we want to expand the program

19% in comparison to 2013. The number of customers

to adapt it for children who may need it.

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SCIENTICALLY PROVEN WEIGHT LOSS SOLUTIONS For years, existing weight loss options have failed the

comfort food. De la Garza gives the example of being

Mexican population. Miracle weight loss options formulas

able to eat pancakes or a chocolate bar and consume the

are gradually being pushed out of the Mexican market by

same amount of protein as you would by eating a steak.

COFEPRIS via stricter regulations and the nutritionists

This provides a solution for one of the biggest factors

currently trying to close the gap are struggling. Many

contributing to lack of adherence to nutritional programs:

diet products and programs are on the market to offer

willpower.

a short-term fix, using pills, supplements, beverages, or medication, but the obesity epidemic remains. With a lack

To further expand on the problem of sugar addiction,

of real solutions in a market, KOT, a company with French

sneaked even into savory products such as hamburgers and

origins, jumped at a clear business promising opportunity

pizza, minimizing cravings is top of the list for nutritionists.

to help the seven in every ten people across all social

Sugar dependency can vary from patient to patient, and

classes that are obese or overweight, with a scientifically

Mexico, as the number one Coca Cola consuming country

proven diet method.

presents a challenge to doctors and nutritionists, who must wean dieters off sugar to avoid negative side effects,

The company believes that Mexicans look for personalized

gradually restricting consumption while taking diabetes,

backing to support weight-loss and KOT wants to provide

hypertension, and hormonal conditions into account. KOT,

a long-term solution through professional coaching, a

however, can be credited with relatively few restrictions for

technique with effectiveness corroborated by WHO.

diabetics, a huge benefit for users of the French dietary

Specifically unique to Mexico is KOT’s iPhone and web

method.

apps, which allow patients to access a list of over 1,000 restaurants along with a list of meals in those restaurants

The cost to import the product from Europe thus far has

that comply with the patient’s individual diet requirements.

not impeded a 100% year-on-year growth for the company, which is taking measures to make the products universally

KOT easy-to-follow method and solutions have been

accessible. The average cost is around MX$5,000 per

sold in ten countries so far, and the company holds

month, excluding the cost of professional guidance, as it

exclusivity for the products and brand here in Mexico and

varies depending on the pricing of each individual doctor

in Latin America. Ignacio de la Garza Evia, the enterprise’s

and clinic. However, the brand does appeal to hard-

Managing Director, believes that what made KOT different

working professionals because of its portability. Ready to

from existing solutions was a combination of a scientifically

eat products ease the day-to-day complications of being

proven method and quality products. Its effectiveness

on a diet, which may help long term adoption of the plan

has been validated by Mexican doctors and nutritionists

among dieters of all socio-economic backgrounds.

in hospitals with the most rigorous assessments, and two scientific studies on KOT’s methodology have been

To offer products as widely as possible, 300 professionals

published in world renowned journals “The American

in more than 25 cities in Mexico are working with KOT to

Journal for Clinical Nutrition” (2012 Volume 95, Nb. 1, pg.

combine their knowledge and training with this weight loss

49) and “Nature” (2013, Vol. 500 pg. 585), showing that

method. Currently, KOT is solely available through certain

49 out of 50 individuals were able to successfully follow

channels, such as through doctors’ recommendations,

through with the diet plan. KOT believes it is important not

nutritionists or clinics, which may suggest limited growth,

to offer a miracle formula, but rather a method that allows

but on the contrary, this ensures higher success rates

completion of a balanced diet, and with said method a

in terms of diet allocation and follow-through among

patient can lose between 1.2kg and 2kg per week.

patients.

De

286

the

The number of professionals on board with the method

company manufactures are considered food and not

la

Garza

points

out

that

the

products

is growing rapidly, as KOT tries to “gauge what third

supplements in the US and Europe. In fact they are

parties can bring to the process.” According to de la

called “Technological Food,” which refers to a science

Garza, the priority is attracting big players in Mexico to

that innovates macronutrients by producing food with

recognize the effectiveness of the method at combatting a

added vitamins, minerals and proteins, much like many

universally recognized problem. Possibly the next growth

foods found in supermarkets. A low carbohydrate and

opportunity would be partnering with companies that

fat proportion coupled with high protein content permits

incentivize employees’ weight loss, as it is proven to have

dieters to consume more wisely, without sacrificing

a considerable impact on productivity.


| VIEW FROM THE TOP

ORGANIC FOODS, A MARKET RISING BENSI LEVY FERRÉ Director General of The Green Corner

Q: What is the vision behind The Green Corner and

that is common across the American continent where the

what opportunities were capitalized upon to realize this

culture for consuming organically-cultivated produce is

initiative?

relatively new. Europe is the biggest market and producer

A: The Green Corner initially began as a family project

of organic foods hence it is easier to find shops dedicated

seeking to trade in areas across Nepantla, in the State

exclusively to the sale of organic products there.

of Mexico. In the beginning, I was looking to create an infrastructure for a vacation center where I could go and

Q: What role do you think organic crops can play in

spend time with my family, but I quickly reevaluated the

fighting illnesses?

use of the land and decided to use it to establish an organic

A: Conventional agricultural practices has negatively affected

agriculture company. Upon further investigation, I realized

the nutritional value of the products, because traditional

the scale of challenges and opportunities presented to us

planting often means they do not contain the same natural

through this business, which profoundly motivated me

properties and nutrients as organics as a direct result of

to promote healthy lifestyles. I wanted to improve the

the deterioration of the earth through use of chemicals.

quality of life of both my family and society by designing

Undoubtedly, organic harvest contains nutritional properties

my own infrastructure for distribution and eliminate the

conducive to improving the immune system and as a result,

intermediaries. The vision that sparked this business

helps to combat illnesses. Due to this significant factor, we

was the desire to develop integral means of supporting

have received a lot of customers sent by physicians that are

the environment, universal health, and the surrounding

familiar with our products. With consumption of organic

communities. I understood that creating my organic food

produce, the body receives all the essential nutrients it

business would not only help to improve consumer health,

requires to operate in a healthy way.�

but also to support the small producers who lacked a fair way to distribute their goods.

Q: How does The Green Corner choose its suppliers? A: We previously chose suppliers by visiting them and

Q: Do you consider consumer perceptions to have

establishing close relationships based on honesty and hard

changed regarding organic foods in Mexico ?

work. Since the company has grown, many producers have

A: We felt that consumers were receptive to the product

approached us, and we now require an organic certification.

from day one. People were not actively seeking out organic

We are well versed in all the norms required to be certified

food but its need has always existed in an indirect way, given

as organic producers. Firstly, we want to be assured that our

the immense health benefits it provides. As marketers,

suppliers share our philosophy, and afterwards we integrate

we have noted that this meant a significant increase in

them into our production process. The strict requirements

the consumption of this type of food. Previously, it was

have advantages but there are also certain pitfalls given

necessary to explain to consumers what organic food was,

that these certifications can only be obtained for a cost that

but now people have an increased understanding about

many micro-producers cannot afford.

organics. However, the benefits brought by these products come with a higher price tag, which is certainly a challenge

Q: What are the main challenges faced by agro-producers

for the population.

today? A: The main problem is competing in terms of price, since

Q: How would you compare the adaption to organic food

manual processes generate a greater need for workers. It

in Mexico with that of the rest of the world?

is also more difficult to compete with major producers.

A: I believe that we are very well positioned. We know that in

Moreover, one of the main challenges that we face is the

the US the organic product range is wide, incorporating both

current lifestyle in the country. The daily life of an average

natural and conventional products. However, there are not

citizen is so stressful that people do not dedicate enough

enough specialized shops for organic food, a phenomenon

time to nourish their bodies.

287


| VIEW FROM THE TOP

A NEW DAIRY WAY FOR MEXICO JANUS SKØT Regional Director of Arla Foods

Q: What makes Mexico a priority market in Latin America

from a natual source, we hope to a contribute to better and

and what is your strategy?

healthier food habits in Mexico.

A: Mexico is a dairy deficit country. Since Arla is a company that promotes milk intake, the market is a good match for

Q: What is the importance of the functional ingredients

us. The Arla brand is a quality guarantee to our customers

in your products and do you see a market in Mexico for

because we offer recommended, everyday nutrition from

these?

natural, highly regulated sources. Arla is not aimed at the

A: In Mexico we offer products with no added ingredients.

“healthy food” segment per se, but on the food industry as

Our most successful product is Lurpak, a natural, clean,

a whole. Our ultimate goal is to be recognized as a market

tasty butter, which only contains two ingredients: cream

leader within the industry, and we believe that people

and lactic acid culture, with no added colors or stabilizers.

should eat healthy and nutritious food on a daily basis. We

Another top seller is cheese, and every kilo of our

provide healthy alternatives to food products that are full

manchego uses 10kg of milk. Substituting vegetable fat for

of artificial colors and stabilizers, and we take advantage of

milk fat or diluting the milk with water, solids and other

every opportunity we find to eliminate artificial ingredients

ingredients can keep its production costs low, but we want

from our products. Our studies have found that when

to be a provider of real cheese to the Mexican consumer,

artificial ingredients are removed from Arla products, we

because of its importance in the local diet. Margarine is

are left with a healthier and more natural product.

consumed heavily in Mexico so we are targeting this market to offer real butter as a clean, natural alternative.

Q: What is your strategy to improve the image of healthy

Lurpak Spreadable makes butter more convenient to

foods within Mexico among the general public?

spread because of its softer texture. The ingredients in this

A: It is a challenge. While we offer nutritional and

product are the same, with the only addition being a small

healthy products worldwide, awareness of the benefits

amount of rapeseed oil to soften the texture slightly.

of consuming a healthy, balanced diet tends to be

288

higher in Europe and the US. It is our aim to educate the

Q: Are you seeking to become involved with the

public and raise awareness. We already have experience

government to educate the public about the benefits of

with these campaigns in the Middle East, Africa, and

healthy fats, like the type found in butter and cheese?

here in the Americas. Mexico is a market where a lot of

A: At the moment, we are not working with the government

investment must be made in consumer education about

but it is not something I would rule out in the future. Education

the best sources of nutrition for children and we have

is invaluable in promoting the benefits of clean, natural

various programs promoting healthy eating habits, such

products like butter, as there are a lot of misconceptions

as online recipes and information, collaboration with retail

about the benefits and disadvantages of butter against

customers, events and educational programs. Healthy

margarine. Government policies on healthy eating could vary

eating is vital for everyone as an optimal weight reduces

depending on the administration and the local and regional

the risk of chronic illness. This responsibility must be

government campaigns, so we work with all stakeholders to

shouldered by the food industry, which is why Arla wants

promote good food habits, consumer security, transparency,

to inspire good food habits. Milk is an extremely rich source

and accountability. We can assure the consumer that we

of protein, essential fats, vitamins, and minerals, as well as

know the origin of all our products, because we produce

a versatile source of nutrients, and can be consumed on

all the milk used, instead of outsourcing. We currently have

the go and incorporated into complex dishes. One large

14,000 farms delivering the milk directly to our company

glass of milk has the same level of calcium as two large

to produce milk and cheese at our own factories, with the

heads of broccoli, which is easier to incorporate into a

products being traceable from here to the marketplace to

busy schedule, – and also to promote to children. By

the customer. Our position is that any unnecessary ingredient

increasing access to natural products originating from milk

will be removed, and so even though it may be a lengthy


process and slightly more costly, we want to provide the

jobs in Mexico, and by basing our cheese cutting and packing

most natural products possible. Strangely, producing natural

here we hope to generate and foster local employment.

and organic food seems to be more expensive due to the raw materials, such as veterinary fees, daily examinations

Q: At the moment, you are focusing your production on

and increased space for the cows that produce the milk. It is

three major cities, Mexico City, Monterrey and Guadalajara.

also possible to produce cheese in a more cost-effective way

What are your plans for nationwide expansion?

but we do not see that as a good cheese because it is less

A: Although we have nationwide distribution capabilities,

natural. We are the world’s largest organic dairy company, so

we are focusing our marketing efforts on these cities. We

we have a portfolio of products in our organic range and the

also have market presence in 22 Latin American countries,

next step will be releasing our organic products in Mexico.

managed on a regional level from Mexico and on a local

In order to do that, we must create a demand for organic

level from offices in Panama, and the Dominican Republic.

food, again by using education to make people aware of the

Mexico’s dairy deficit and market potential makes the

benefits of organic products.

country stand out, and these reasons are why we are here. We have almost 130 years of experience behind us, with our

Q: Are any of your farms based in Mexico or is your milk

first cooperative established in the 1880s, so we feel that

imported?

we have the required experience to increase education and

A: We are a northern European dairy cooperative, with

address the deficit.

owners in several European countries. For Mexican products, we import our milk from Europe as we do not yet have any

Q: What are your top priorities for this year?

farms in the country. We may set up farms here in the future,

A: A high percentage of the Mexican public dines out often,

but our main priority at the moment is addressing the 30%

so we see here a market on which we can capitalize. We

surplus of dairy imports over exports. Put another way,

already have good relationships with all major retailers, so

Mexico consumes 14 billion kilograms of dairy products per

we have not encountered any challenges in breaking into

year, but local production is not enough. We are increasing

the supermarket and retail store market. As such, we expect

our importation of milk volumes into the country so that we

to build the same links within the food service industry.

can increase the number of dairy products manufactured

Our advertising campaigns focus on linking the Arla brand

locally. Consequently, one of our main aims is the creation of

with value, natural production, and transparency.

We are the first in the fitness industry to have a health program dedicated to diabetes, obesity and hypertension


| VIEW FROM THE TOP

BUILDING ON A HISTORY OF NUTRITION PROVISION SONIA ALMEIDA Nutrition, Health & Wellness Manager of Nestlé México

Q: How important was it for you to adapt Nestlé’s portfolio

nutritional information in Mexico. We launched our “Nutrir”

to Mexican’s needs?

(Nourish) education program in 2006, in collaboration

A: For the last 160 years, Nestlé has been dedicated to

with the Ministry of Public Education providing nutrition

health and nutrition, having been founded with an initial

information to five million children in Mexico, as well as

focus on the nutrition of small children. Over that time, we

seven million more worldwide. We instruct teachers and

have developed many specialized foods and beverages

provide them with appropriate teaching materials so they

to address every stage of a person’s life, from conception

are able to educate their students.

to adulthood. Mexico is extremely important to Nestlé. It is our seventh largest market for sales, where we pilot

Q: How are you addressing emerging trends in Mexico’s

many of the projects we launch worldwide. Launched

nutrition habits?

last year, our “Unidos por Niños Saludables” (United for

A: There are several problems with the nutrition of many

Healthy Children) program focuses on teaching healthy

Mexicans as they eat a high number of products with

eating and lifestyle habits to young children, supported

large amounts of added sugar and fats while failing to

by Nestlé products. Other countries have begun to adapt

meet basic recommended water consumption. For that

this program, using the knowledge and experience gained

reason, we are beginning to create programs to promote

in Mexico. Our Nutrition, Health & Wellness Division aims

water drinking. Mexicans are also eating many processed

to design functional food to address specific health

grains and avoiding whole grains. We have a division called

necessities by using our knowledge of pharmaceuticals

Cereal Partners Worldwide (CPW), which aims to create

and nutrition. We have three divisions: children, healthy

healthy products that can be introduced into children’s

aging, and health. One of our areas is dedicated exclusively

daily routine. Another problem is that 25% of children

to obesity. This division has a strong presence in Europe

skip breakfast so we have created specific products to

and Asia, but is just emerging in America, and this product

address their needs in this area. Our nutrition programs

line is being steadily introduced to Mexico. We also have

were developed based on data recently published in the

an area focused on nutrition for Mexico which produces

book What and How Mexicans Eat. This study analyzed

several products including Casec. Finally, our functional

the Mexican urban population, which constitutes 80%

foods include Gastro Protect, which contains probiotics,

of the country, from zero to 79 years old. It then divided

vitamins and minerals according to the nutritional

it into three groups, infants, school age children, and

necessities of the Mexican population.

adults. Possibly the most relevant data was that most children around six months are not being breastfed while

Q: How is Nestlé promoting nutrition and health?

inappropriate foods are being introduced into their diets

A: We are working in two different areas. The first aims to

such as whole milk, soup, or atole, which is a rice or flour-

innovate our existing products, while the second focuses

based drink. These foodstuffs should not be introduced

on education. We assess the nutrition knowledge of our

until children are a year old but it is a cultural tradition

customers to create several tailored and useful education

that babies consume these products. It is also common to

progrmas. For example, we conducted a consumer study

provide small children with sugary beverages, including

in 2015 to understand what nutrition and health mean

sodas and juices. Mexicans also eat very little seafood

to our clients. From this study, we realized that most

or vegetables. These results have been corroborated by

Mexicans define health as “not being unhealthy,” which

ENSANUT, and indicate a problem on a scale requiring the

they in turn think of being “not sick,” meaning healthy

intervention of the entire health sector.

habits, are difficult to introduce into existing lifestyles,

290

since people perceive themselves to be healthy. This

We communicated the information from this study to our

gap in understanding represents an opporutnity for

research and innovation team so it could develop products

our education programs to address the general lack of

to address these needs. We are also preparing papers


and other information packages for our PR department.

COFEPRIS’ seal of quality due to the nutritional value of

We plan to be part of the solution, by contributing our

its products. Nestlé remains the only company to have

programs and by modifying our products to reduce the

received this seal from COFEPRIS. We will now work to

amount of sugar, fatty acids, and salt, in accordance with

gain this seal for the rest of our products and assure our

WHO specifications. Nestlé has a program called “Portion

consumers that our products are nutritious. Since 2007,

Guidance,” which aims to educate consumers so they

we have also updated labelling practices. The changes

can choose products according to their health needs.

have been significant, as the government demands that

Sadly, most consumers are unaware of the meaning of

products display nutritional information for the complete

the nutritional information provided on packages, so our

packages, not just by portion.

products also provide all the caloric information up front. We want to help consumers understand food labels,

Q: What are your expansion plans and your top priorities

with a view to choosing products that are healthier for

for 2015?

them. Nestlé also has a Nutritional Compass to provide

A: This year is important for Nestlé Mexico in terms of

complete nutrition information for all of our products.

innovation. We want to expand on the knowledge we

Mexico is the leader in childhood obesity, and is in second

acquired from writing the book by producing several

place for adults. Nestlé wants to help address this.

papers for nutritional journals. We also want to use this data to provide information to our R&D division, so as to

Q: What is the goal of your association with FUNSALUD?

create new products based on best practice. Furthermore,

A: Our collaboration with FUNSALUD began 23 years ago,

to capitalize on the success of What and How Mexicans

with the collection and analysis of nutrition knowledge,

Eat, we are working on a supplemental volume addressing

which we then shared with healthcare professionals.

gaps from the first. The second phase of our United for

FUNSALUD produces several papers addressing nutrition

Healthier Kids program focuses on increasing nutrition

problems and promotes scientific research in this area.

knowledge for more than 3.5 million children in Mexico.

We partnered with them to create and promote What and

Meanwhile, Nestlé’s Technological Innovation Center in

How Mexicans Eat. Another collaboration with UNAM and

Queretaro has a specific department to develop new

FUNSALUD aims at creating a study on healthy lifestyle

products and monitor aftersales. Another area analyzes

promotion within the State of Mexico. The research

the taste preferences of mothers and children, using

stemming from this study will be published in 2016. We are

these to produce research to use in the generation of new

the only private company that collaborates with INMEGEN

products. We have many different priorities, due to having

in this way. Our partnership has produced a number of

a lot of products and opportunities, but our main goal is to

projects since 2007, when we designed probiotics-based

promote healthier lifestyles in Mexico.

gastritis prevention in collaboration with both INMEGEN and INCMN. One such project, addressing the benefits of cocoa, will be published this year. Q: Nestlé has made changes to 350 of its products in Mexico. What were the key changes being made? A: The most important change was to reduce the amount of sugar and sodium in our products to comply with all WHO requirements. Nestlé also created several internal objectives to reduce sugar, fatty acids, and salt by 10% in all its products by 2016. We have an internal methodology to address nutrition according to national and global recommendations,

aligned

with

recent

Mexican

regulations which restrict advertisements for children and stipulate labeling guidelines. We are also working closely with COFEPRIS to obtain all necessary quality certifications. COFEPRIS recently changed its registration process to classify foods in ten different categories, each with its own nutritional regulations which must be followed in order to advertise at restricted television hours. With this new backdrop, our CPW division was rewarded with

291


A UNIQUE PARTNERSHIP TO PROMOTE NUTRITION Eating habits in Mexico are at a critical point. The

research was carried out, such as an applied investigation

established diet, consisting mainly of fried foods, cheese,

that analyzed Mexican anthropology to determine the

and complex carbohydrates, has caused the obesity

population’s nutrition patterns. Dr. Arroyo also inaugurated

levels in the country to increase at an alarming rate.

the first Nestlé Nutrition Conference with the goal of

Around one in four children and one in three teenagers

facilitating the diffusion of knowledge, and in early 2016,

in Mexico are now obese, according to a report by the

the FNN will publish the conference’s findings about

Global Agricultural Information Network (GAIN). The

diabetes in Mexico. However, while FNN has always had

implications of these statistics are significant meaning

the full financial support of Nestlé, it maintains complete

that the actual nutritional deficits will continue to be

control of its projects and resources.

problematic for generations to come. In 1989, when the Mexican epidemiological profile was undergoing a

The most effective way to address Mexico’s obesity crisis,

transition, the government recognized the need to focus

according to Polo, is ensuring collaborations between all

on chronic diseases caused by the increasing obesity

members of the public, private, and academic sectors. One

problem. As a result, the Nestlé Nutrition Fund (FNN)

of the main objectives of the FNN is to bring these groups

was established through collaboration between Nestlé

together to facilitate discussion about the main topics

Switzerland and FUNSALUD in order to address a specific

affecting the population, which can be challenging due to

need, namely improving nutrition education within

fundamental differences in operations.

Mexico’s medical schools. A further goal for the FNN is to support the government’s Ernestina Polo, Coordinator of the FNN program, explains

agenda by providing information that remains unaddressed

that at the time that FNN was created, Mexican doctors

by other sectors. The FNN awards the Nestlé Nutrition

had little experience in nutrition, creating an education

Award every year for outstanding research in the field

gap that FUNSALUD and Nestlé sought to bridge. From

of nutrition. On November 18th 2015, the Fund will issue

the beginning, FNN has faced the challenge of adapting to

a call for research papers while seeking to incorporate

Mexico’s changing healthcare environment and needs of

large institutions into the evaluation process, with the

the population because of the demographic, epidemiologic

aim of including the UNAM, the Autonomous University

and nutritional transitions.

of the State of Morelos (UAEM), and the Autonomous Metropolitan University (UAM), among others.

In this way, the programs implemented by the FNN have often been extensive and wide-reaching. One example is

The FNN is currently writing a new book regarding

a campaign to modify medical school curricula to include

children’s physical activity, which was coauthored by

more information about nutrition. This program has seen

professors of physical education and is a joint project

collaboration with the Mexican Association of Faculties

between the FNN, FUNSALUD, UAEM, the Secretariat of

and Schools of Medicine (ANFEM) to educate faculties,

Public Health of the State of Mexico, UNAM, INMEGEN, and

build laboratories, and supply them with state-of-the-art

Nestlé, and which will be released in late 2015.

equipment. The results of the project include the book “Nutriología Médica” (Medical Nutrition), first published

According to Polo, the books offer a more comprehensive

20 years ago with a fourth edition released this year. It

insight into the health sector. “The greatest strength of our

directly addresses the required changes in curricula and

books,” she believes, “is that they are joint efforts from

the education gaps perceived in medical students, co-

many actors in the health sector, including companies, the

written by both a doctor and a nutritionist.

public sector, researchers, and students.”

The Fund carries out research and surveys about

“This

nutrition related matters, but tends toward involvement in directly approaching researchers in academia and the health sector, government officials and decision makers. The previous coordinator of the FNN, Dr. Pedro Arroyo Acevedo, structured the Fund to address four specific topics: the promotion of basic research, applied research, the development of human resources, and the diffusion of

292

knowledge.

Under

his

direction,

groundbreaking

collaboration

has

been

interesting, it allows the private sector to use their funds for public projects with very clear and tangible results” Ernestina Polo, Coordinator of the FNN program


LOCAL STEVIA DEVELOPER OPTIMISTIC ABOUT MARKET Sugar addictive properties are well studied and can be witnessed by the continued rise in the profits of soft drink companies in the face of growing awareness about the health risks of sugar consumption,. Unfortunately, while such factors have slowly begun to result in a decrease in sugar consumption worldwide, the US and Mexico are lagging behind. Stevia now accounts for 40% of the global sweetener market but it still does not have a captive market in Mexico. One Mexican start-up is aiming to change this trend.

“Our products would previously only

be

recommended

by

nutritionists, at a time when many people were even unaware of the basic concepts of nutrition, let alone about stevia” Grecia Flores, General Manager of Stevia Bonda

Stevia Bonda, based in Guadalajara, is basing its future on convincing Mexicans of the value of this plant. “Stevia

Despite these challenges and thanks to a growing interest

does not cause cavities, leaves a sweet aftertaste and a

in nutrition among the Mexican public, the market for

feeling of satiation, and is safe for use by diabetics and

stevia in the country has grown rapidly in the last two

pregnant women. By only processing it with maltodextrin

years. Stevia Bonda’s sachets can now be found on the

and dextrose to reduce its bitter aftertaste, we also ensure

shelves of supermarket chains like Superama, Waldo’s, and

our products have zero calories,” explains Grecia Flores,

Comercial Mexicana, if only in the states of Colima, Jalisco,

General Manager of Stevia Bonda. Although most food

Michoacan, and Sinaloa. Flores attributes this growth to

products use quantities of stevia that are too small to have

several factor. “Our products would previously only be

a health impact, Stevia Bonda sells the plant in its raw

recommended by nutritionists at a time when many people

form through the Stevia Rústica product line, allowing it to

were even unaware of the basic concepts of nutrition, let

conserve its therapeutic qualities.

alone about stevia,” she explains. Another early problem was the slightly bitter taste of the pure plant, Stevia

Beyond being healthier than sugar, Flores advocates for

rebaudiana. Promotion campaigns in recent years have

stevia’s widespread use in the food industry due to the

however resulted in a more captive general public.

potential it presents for financial savings. “Stevia is used in far lower quantities than sugar. While its cost is slightly

Flores is now encouraging Mexico to take the next step in

higher than that of sugar, food companies will save in

growing as a stevia market: become a producer. For the

storage and transportation costs by only needing to store

moment, her company imports raw materials and prepares

kilos of stevia instead of tonnes of sugar.” To cater to this

the mixtures itself as Mexico does not have enough stevia

growing market, Stevia Bonda has a product line that

crops to serve its needs. With the market dominated by the

specifically targets the food industry. Food companies

likes of China and Thailand, she feels that Mexico has the

need very pure and concentrated extracts, meaning that

potential to be a major producer and exporter of stevia.

Stevia Bond only adds bulking agents used to reduce

“In recent years, farmers have suffered from low prices,

bitterness.

creating interest in producing more expensive products. They now want us to become potential buyers so they can

According to Flores, no other brands produce specific

ask for subsidies from the government to plant stevia.

stevia products for the food industry but despite this lack of competition, getting a foot in the door proved difficult.

The government is currently evaluating the situation and,

“Selling our products is not easy as some companies are

should plans move ahead, we will be in a strong position

more interested in securing low prices than in providing

to establish our own processing plant after acquiring the

quality products. In supermarkets, Stevia Bonda products

right machinery,” she explains. Another advantage is that,

cost an average of US$0.30 more than the competition,”

despite the US restrictions, exports would be easy as few

she explains. Nevertheless, she believes the company’s

countries are so severe on the commercialization of stevia.

quality control process justifies the higher cost. “The raw

“We do not use stevia processed to 97% as it brings about

material, stevia extract, is becoming more expensive.

only a small difference in flavor but a major increase in

Therefore, I wonder if our cheaper competitors are

processing costs. We sell 90% processed Stevia, which is

compromising quality to reduce production costs. Many

slightly more sour but equally safe. This means we would

unregulated products are entering the market, which may

be able to sell to Europe and South America where there

be dangerous for consumers.”

are no regulations for the sale of Stevia,” she concludes.

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| VIEW FROM THE TOP

RISING DEMAND FOR FUNCTIONAL FOODS ANTONIO CRUZ Director General of Kurago Biotek

Q: What is the story behind the creation of Kurago’s

A: The prebiotics market in Mexico is worth US$1 billion per

innovative functional foods?

year, mainly through dairy and tablets. Yakult’s earnings

A: Kurago Biotek was founded in August 2006 by five

are US$376 million a year in Mexico while Activia brings

executives with experience in multinational companies. The

in US$195 million. We have four products on the market,

original idea was to develop a type of candy containing a

with Ventro being our main one. It is sold in Walmart and

mixture of carbohydrates, proteins, vitamins, and minerals

HEB where it has done very well despite being twice as

to help children with HIV/AIDS. We first contacted a senior

expensive as the market leader and Walmart having slow

researcher at the National Institute of Medical Science and

sales for the last three years.

Nutrition Salvador Zubirán (INCMNSZ), who provided us with very valuable insights after reviewing our project. We

Despite these challenges, we have seen 25% growth and

learned that, in order to improve people’s health, adding

a GMROII over 4.5, while being sold alongside Yakult

nutrients to the food is not as useful as improving the

and Activia. I attribute this success to the many benefits

absorption of the nutrients.

of our product. Ventro has undergone clinical trials and is regulated by COFEPRIS as a Process Food under the

We began researching probiotics such as lactobacillus,

category Gelatin with prebiotics and probiotics, and

bifidobacteria, and streptococcus, and understood that

complies with NORM-051. It is the only product in its

their best natural habitat is the mucus of the upper third

category which can display health claims such as the

of the intestine. After this research, we developed Ventro,

ability to regulate digestion and stimulate the immune

an innovative biogel that hosts these microorganisms and

system.

resembles the biochemical and biophysical conditions of the human intestine. This product ensures that the

Q: What have the clinical trials revealed?

microorganisms are alive and metabolically active inside

A: Our trials have shown that Ventro aids the digestive

the biogel. They begin their colonization from the moment

system by preventing slow digestion, returns, and

they are ingested and can help regularize digestion in

blockage. Consumption for 40 days guarantees a

no more than 24 hours, as opposed to weeks for other

stronger immune system. Ventro also stands out as it

prebiotics.

is not a dairy product, meaning that it does not have problems associated with lactose intolerance, allergies

Ventro can actually be categorized as a symbiotic, which

to milk, high calories, or fat.

is a functional food that contains both prebiotics and

calprotectin was used as an inflammation biomarker

probiotics. A prebiotic is a non-digestible carbohydrate

in

that is the energy source of probiotics, the beneficial

chemotherapy and radiotherapy treatments and, when

microorganisms that live in the human gut. Their

it is not controlled, patients have to halt their treatment.

interaction triggers the production of different kinds of

The study group that received Nutrihealth, also a

bioactive metabolites. Ventro was our first big hit in the

functional food, during the clinical trial saw significantly

market but we followed it up with other products, such

lower levels of inflammation within two or three weeks.

as Ureless and Nutrihealth, which are distributed by

This allowed them to continue with their treatments with

Morepharma, owned by Sanfer group. Ureless reduces the

fewer side-effects. Recognition of our products in the

toxins in chronic kidney disease, so it delays requirement

medical nutrition community has been a challenge. This

for patient’s dialysis. Nutrihealth is an adjuvant for chemo

is why we partnered with Morepharma, owned by Sanfer

and radiotherapy for cancer.

group. The company became our biotechnology license

a

clinical

trial.

Calprotectin

As for Nutrihealth, increases

during

receptor for the medical nutrition market and exclusive

294

Q: What is the size of the prebiotics market in Mexico and

distributor, allowing us to benefit from their prestige,

how do you differentiate yourself within it?

knowledge, and well-trained sales representatives.


We established a number of alliances in products for the

There is another problem. Mexican pharmaceutical and food

Mexican market. We manage our veterinary portfolio with

companies tend to fear commercial failure and prefer to

Avimex, as well as licensing our biotechnology to the

develop generics rather than innovative products. Despite

industrial group, PAVIA. Their holistic nutritional system

this, we have shown the ability to develop successful

of five functional food products is aimed at the regular

products with the collaboration of universities and research

health, nutrition and wellness market. Our zero-sugar

centers. Mexican companies like ours have everything they

biodigestive, Biogel, is under license to Reino Maya for

need to succeed without needing to call upon external

direct sales.

talent and capabilities. Biotechnology will remain one of the most promising technologies in the world for several

Q: How have you collaborated with academic institutions

decades and Mexico has a huge window of opportunity

and research centers in terms of intellectual property

to capitalize on this. Technological breakthroughs match

creation and protection?

up perfectly well with economic boom and bust cycles.

A: In designing Ventro, ITESM conducted intellectual

Advances in the field of chemistry led to thousands of

property searches to confirm that nobody had patented

different products rapidly being developed. The likes of

any product similar to the Ventro biogel before, allowing

Microsoft, Apple, and Facebook have become pillars of

us to launch the product in Mexico, the US, Europe, and

the information age. Now, biotechnology has a similar

Chile, among others. We have a large technology network

chance as it will be the leading megatrend for 2015-2040

in Mexico, involving 22 of the biggest universities and

in three major areas: bioenergy, biopharma and biofood.

research centers, such as UNAM, UDG, INCMNSZ, CIATEJ,

Furthermore, we have the second major herbal medicine

IPN, and ITESO.

market after China and Mexico’s diversity of weather and soil allows it to produce nutraceutical agents and nutrients

Our work is supported by the government institutions

that modulate different health functions. Within Mexico,

CONACYT, INADEM, and the Ministry of the Economy.

Jalisco is the perfect site for biofood companies due to its

Sharing or ownership of intellectual property is the first

growing biocluster. The state holds four major advantages:

step in these collaborations. If the institution provides

its agriculture, its specialized universities and research

a service that could be offered by other parties, the

centers, its booming food and pharmaceutical sectors,

intellectual property belongs to Kurago Biotek. However,

and a state government that has made IT, biopharma, and

if they bring a novel technique to the table or develop

biofood areas for strategic development. The private sector

new research, we share the intellectual property with

has not been left behind as Jalisco has 22 ecosystems for

them. We worked with Santa Clara University in Silicon

entrepreneurial development, which have recently received

Valley to create a social model to deploy biotechnology

considerable attention from foreign investors of late. Finally,

in the market. As we seek joint ventures in Europe, we are

the state has a huge diversity of fruits and roots, such as

counting on the support of IHK Germany.

agave, from which inulin has been drawn and used as a very effective prebiotic.

Q: How are you planning to export your products as a Mexican company in an industry dominated by US,

Beyond this groundwork, biotechnology and biofood

European, and Japanese competitors?

products need the development of collateral products. For

A: Ventro is not sold in the US yet but we have already

example, the probiotics industry benefited greatly from

founded a joint venture in California with a company that

Russia’s and Bulgaria’s production of yogurt. From that, a

used to be Yakult’s major distributor in the country for the

Japanese company isolated one strain of lactobacillus and

Latin market. We are now in the process of developing the

produced functional dairy products, such fermented milk,

image and packaging for the product in the US as well as

before France innovated again and began producing yogurt

sorting out the distribution channels. We expect to launch

as a beverage. Finally, this all led to Kurago Biotek launching

Ventro on the US market next year. In addition, we have

Ventro a biotechnologically formulated gelatin.

been working with German & UK partners in order to transfer the technology to Europe. They have already seen

Q: What is your vision for 2015?

our technology and the paper we presented in the second

A: We want to expand our market in Mexico while starting

Conference on Immunology in Berlin in 2009 as well as our

our operations in the US and finalizing our technology

patents in Europe. Nevertheless, positioning an innovative

transfer agreement with Germany or UK. For the future, we

Mexican product in Europe has been quite challenging as

want to develop products through the bioconjugation of

European countries are years ahead of the US in the field

molecules, which is the bonding of two or more molecules

of functional foods.

for a specific therapeutic purpose, such as fighting cancer.

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| SPOTLIGHT PROBIOTIC SUPPLEMENTS

companies competing for market share, the industry is

Niche markets such as the probiotics one have seen a

becoming more and more competitive.

recent burst in Mexico, with the increased awareness of health and wellbeing. The market for healthy foods

Mexico is generally seen as an ideal market for probiotics.

in general has expanded in the last few years with an

There exists encouraging research that probiotics may help

estimated value of US$22.4 billion, which is expected to

to alleviate the symptoms of certain medical conditions and

grow by 10% per year. A report by the Global Agricultural

illnesses, such as yeast infections, irritable bowel syndrome,

Information Network (GAIN) showed that 60% of Mexicans

and intestinal infections. A study published by the British

are trying to lose weight, of which 70% are attempting to

Journal of Nutrition also found that probiotics may boost the

do so by changing their diet. This opens up a huge market

immune system, and therefore may be used as a preemptory

for probiotics, superfoods and protein supplements.

protector against colds and flu symptoms. Other benefits claimed by the industry include promotion of weight loss,

Probiotics are defined by the Food and Agriculture

alleviation of skin conditions and prevention of colon cancer.

Organization of the United Nations (FAO) as “live microorganisms, which, when administered in adequate

Another factor that has contributed to the increase in

amounts, confer a health benefit on the host.” Products

popularity of probiotic and “healthy foods” is ANSA,

containing probiotics tend to be yoghurt drinks, kefir, and

a federal law passed in 2010. This legislation set out

oral supplements, but the industry is developing so rapidly

requirements for healthy food in schools, mandated

that a diverse range of products are being manufactured

education about the dangers of unhealthy attitudes

with the healthy bacteria, such as cheeses, bread and ice

toward nutrition, introduced compulsory food labelling,

cream. Transparency Market Research estimates that the

and promoted daily physical activity. As a result, healthy

global probiotic market was valued at US$58 billion in

food is becoming more widely available in Mexico and the

2013 and is expected to expand to US$96 billion by 2020.

market for probiotics is widening.

This emerging market has made a surprisingly compelling One drawback to health foods is that they tend to be more

impact within the Mexican economy.

expensive. With 42% of Mexico’s population living below A study by Micro Market Monitor showed that the probiotics

the official poverty line set by the World Bank (earning less

market across North America is expected to grow at a

than US$1.25 per day) this presents a challenge. In countries

compound annual growth rate of 7.7% over the next five

such as Mexico, Brazil, China, and South Korea, the cost of

years. Although it is the third largest market behind the

healthy fresh food has been rising at a disproportionate

US and Canada, Mexico’s projected growth will be at the

rate to the cost of processed, packaged food. In a report

highest CAGR over the course of these years. Danone

published by the Overseas Development Institute, the cost

sells one of the most well-known probiotic products in the

of products such as ready meals, chocolate and snacks

world, Yakult, and holds the second largest market share

has remained reasonably static in Mexico over the last 25

in the Mexican “healthy” packaged food sector, behind

years. However, the cost of fresh vegetables, tomatoes,

Cadbury Adams with its Trident gum.

and tortilla and maize flour has increased exponentially since the mid 1990s.

The industry has seen a revolution with a series of mergers and acquisitions that have cemented its place as a

Probiotics have managed to gain ground in Mexico, with

lucrative industry. In 2013, it was announced that probiotic

growth expected to continue at a rapid rate over the next

giants Chr. Hansen had begun working with sustainable

few years. If the industry giants invest the proper resources

agricultural research corporation FMC in order to further

into effective research and marketing, the implications for

develop biological and probiotic food research, focusing

sector development could be significant.

on enzymes, cultures and fermentation. In 2014, Bayer also acquired some of DuPont’s assets in Canada, Mexico, US, New Zealand and Australia, focusing on expanding its market of biological products. Even Nestlé Mexico is capitalizing on the popularity of the probiotic market, signing a deal with firm BioGaia for exclusive rights over several products, including probiotic drops containing BioGaia’s

patented

lactillobacillus

reuteri

bacteria,

designed as a formula for infants. With these major

296


IMPACT OF MEXICAN TAX ON SUGARY DRINKS SO FAR Obesity in Mexico is now considered to be an epidemic,

drinks closely resembles that of alcohol or drug addicts.

overtaking alcoholism, hypertension and smoking as the

Due to this, a tax on the drinks alone would not be enough

number one causative factor in serious illnesses such

to combat the implications of highly addictive behavior.

as diabetes, cardiovascular disease, and cancer. It is a

Just as with drug addiction, the consumer cannot simply

problem that the Government is trying to address with a

stop drinking fizzy drinks, even in spite of financial

number of measures, one of which is a taxation on sugary

limitations.

drinks. Implemented in January 2014, this tax places a one peso per liter surcharge on non-dairy and non-alcoholic

In much the same way, soda and soft drinks are

beverages containing added sugar.

increasingly being marketed at children and adolescents. As a result, the habit of buying the same product is being

A survey conducted by the National Institute of Statistics

ingrained into Mexicans. As early as 1973, one study by

and Geography (INEGI) found that in 2011, 70 out of every

the American Marketing Association stressed that brand

100,000 Mexicans died from diabetes. Moreover, nine out

loyalty is measured against certain factors, such as repeat

of every 100 people without insurance tested positive for

purchasing behavior and a degree of commitment. It

diabetes. With increasing pressure on healthcare providers

is easy to see why marketing a product toward children

and Seguro Popular, the government decided to address

establishes the foundations for long-term brand loyalty.

the issue with a taxation on soft and high-sugar drinks of

This is not a uniquely Mexican problem, but with such high

roughly 10%.

levels of chronic illness caused by unhealthy diet in the country, branding and marketing is something that could

Since the tax was implemented, studies have found that

be addressed by the government.

it has started to have a significant impact on the levels of consumption of carbonated drinks. Preliminary results

Moreover, sugary drinks are not the only problem with

from a study carried out by the Carolina Population Center

Mexican diets. In terms of food, typical Mexican dishes

and the National Public Health Institute (INSP) have

tend to be deep fried, and filled with meat and cheese.

estimated an average 6% decline in the purchase of taxed

With traditional food such as tacos, quesadillas, and tortas

products. The statistics were more compelling among

often consumed daily, it is not difficult to establish a link

lower-income households, with a decline of up to 17% by

between obesity levels and diet, regardless of soft drink

December 2014, just 12 months after the legislation came

consumption. In addition, since fast food and packaged

into force. From the preliminary results in Mexico, it is clear

products were introduced in 1985, Mexican men have

that financial factors have a direct correlation with the

gained an average of 6.8kg and women have gained

consumption of fizzy drinks.

approximately 8.6kg. PepsiCo also found that Mexico’s per capita consumption of sugary snacks is more than that of

Revenue from the tax, estimated at US$1.3 billion in 2014,

Brazil, Russia, China, and India combined.

could be spent on obesity prevention programs and schemes to make potable water more accessible. Some experts

As with any public health issue, there is still a long way to

compare this initiative to the tobacco taxation implemented

go for the Mexican government. Many authorities believe

several years ago, which was used as a source of funding for

that it is necessary to effect a change in attitudes among

health programs, subsequently becoming widely criticized

the Mexican public, which requires education. Rather than

for that reason. On the other hand, many campaigners

issuing orders and embargoes telling consumers not to

believe that the government reforms did not go far enough,

buy certain products, the government could be focusing

and are calling for the level of taxation to be raised to 20%, in

on explaining the reasons why. Additionally, starting at

line with global public health recommendations. Many critics

a grassroots level, in schools and within the community

also believe that the tax is a simplistic way to tackle a more

could create more of a long-term impact.

manifold issue. Marketing standards are also a significant issue to be For example, the National Addiction Center in New

addressed, but understandably the fear of backlash

Zealand said that some soft drinks should be added to

from large businesses may create a sense of caution

an international list of addictive substances, as people are

within the government. It is clear that the issue is at a

increasingly developing compulsive behavior related to

crossroads: supporting the economy with income from

palatable, high-sugar foods and drinks. In fact, it argues

large corporations and alleviating the burden on healthcare

that the behavioral pattern of a regular consumer of fizzy

caused by the problematic consumption of sugar in Mexico.

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| VIEW FROM THE TOP

EVIDENCE-BASED PERSONALIZED OBESITY TREATMENT CARLOS LÓPEZ PATÁN Director General of Productos Medix Q: Productos Medix was founded in 1956 – how has it

Q: Mexico is facing a crisis in which 73% of the population

evolved over the years to be competitive?

is either overweight or obese. What is your position to

A: Productos Medix started as a family company, the

tackle this issue?

evolution of which can be divided into three phases. Firstly,

A: The gravity of the obesity epidemic is increasingly

we were a company who imported and commercialized

worrying

pharmaceutical products. Secondly, we acquired a medicine

exceeds 30%. Fortunately, the Mexican government is now

control-release technology from the US and we adapted it

tackling this problem through the Sectorial Program for

to the Mexican market in order to produce it here. Lastly,

Healthcare. The government, private institutions and other

we expanded and consolidated our manufacturing plant

interested parties have launched successful campaigns

on the site where we are currently based in adherence

which has increased public awareness levels of obesity.

with the requirements established in the 1980s. After the

However, identification of the problem must be followed by

death of the company’s founder, a process of corporate

appropriate solutions and this is what we are doing. Great

institutionalization was initiated that allowed us to meet

global efforts are being made, but it still is not enough.

our objectives in terms of sales, effectiveness and growth.

Too often, the government is considered to be responsible

In the final phase we also incorporated investment funds in

for mitigating the problem, but all parties must share the

order to support various projects. The company currently

responsibility because this situation has a considerable

has several product lines including specialized products

social impact in terms of productivity and economy,

to treat overweight and obese patients, and the illnesses

not least because health care spending has increased

associated with this. We sell products that provide added

significantly. Collaborative efforts are required to combat

value for our patients.

what we call the “tsunami of obesity.” As a result, at Medix,

when

considering

that

childhood

obesity

we study the causes of obesity in real terms in order to Q: What strategy was behind the decision to focus

develop effective solutions. Focusing on one solution

on overweight and obese patients as your target

alone is not enough, so the employment of different tools

demographic?

is crucial for the fundamental management of this ailment.

A: We began our fight against overweight and obesity

298

in the 1950s, and in fact we were pioneers in classifying

Q: What are the most important strategies for managing

obesity as an illness rather than an aesthetic issue as the

obesity?

rest of the world had. As a result, obesity did not feature

Firstly, treatment for obesity must be personalized. There

on the agenda of any major institution because it was

is no magic solution for everyone, and as a result treatment

not a point of concern for the medical community. Due

must be tailored on a case by case basis. Diagnostics are

to being recognized as an illness in the 1980s, obesity is

essential in implementing the correct treatment. There

a young disease which has seen a rapid growth in the

are some general causes of obesity such as a high calorie

last 30 years with a number of contributory factors

diet and a sedentary lifestyle but there are also specific

such as the increase in food diversity and availability,

factors unique to the patient that must be identified.

as well as the increased prevalence of urbanization and

Moreover, familiarization with the reasons patients have for

sedentary lifestyles. Productos Medix has a wide range of

losing weight is crucial for providing support. Sometimes,

experience in this area as well as a consolidated portfolio

patients lose weight without having solved the root issue

of solutions for the increasingly concerning problem of

which caused the initial weight gain, and in this way we

overweight and obesity, not only in Mexico but globally.

see it as part of our duty to help them create completely

For many companies in the health industry, obesity is

new habits which have a positive impact on their lifestyles.

merely a means to increasing sales volume, whereas we

Aesthetic factors are common in motivating people to lose

see it as our mission and purpose to help alleviate the

weight and we support weight loss under all circumstances,

burden it causes.

as long as it is done in a healthy way. Our protocols for


losing weight are based on science, in contrast with some

Q: In what way do you consider Productos Medix to be an

treatments that only cause the patient to lose muscle mass

innovative company and what collaborations do you have

or water weight instead of fat. Many diets do not have a

with academia to carry out research projects?

scientific basis and are not tailored for individual patient

A: Medix has developed CIDEFARMA, an investigation

needs. On the other hand, patients require support to retain

center that generates innovations in the field of control-

motivation in following the diet and it is also necessary for

release medication and combined products. For example,

them to recognize and acknowledge the wellbeing that the

Dialicels is one of our projects and is designed for

adoption of healthy habits brings. They are not looking for

delayed-release. Thanks to this method, our combined

a magic pill, they are actively seeking a long-term solution .

products have a superior effectiveness than the patient

At Medix we provide the tools and the experts for managing

would gain from the individual administration of its active

the various contributory factors to obesity, and as a result

ingredients. In this way, we offer unique products that are

we take into account age, gender, family environment,

not classified as generics. On the other hand, we offer

working conditions, genetics and psychological problems.

courses that have been certified by UNAM and UAM and

Facilitation of access to these integral individualized

we are supporting and sponsoring ILSO, the objective of

solutions is important in order to significantly impact

which is to investigate, compile and distribute information

society.

about obesity in Mexico and Latin America. Additionally, we are sponsoring various research projects belonging to

Q: What is your most common way of supporting patients?

the National Institutes of Respiratory Diseases (INER) and

A: As a pharmaceutical company that specializes in

the National Institute of Genomic Medicine (INMEGEN)

producing weight loss medication, we depend largely

on the efficacy and safety of various active ingredients

on distribution through pharmacies as well as the health

on the genetics of the Mexican population and the ways

care professionals who prescribe our products. In this

in which the medications can be effective. In fact, it is

way, we have a sales team that liaises with doctors to

the first pharmacogenetic study related to obesity in

provide information about our treatments and training on

the Mexican population and it is expected to produce

the fundamental management of obesity. Very little time

powerful results with respect to more effective treatment

is spent studying overweight and obesity in university

of this illness for Mexicans.

programs, and as a result we need more training in order to improve the management of the condition in Mexico. In

Q: Finally, what expansion plans do you have?

this respect, we offer 140 hour courses for doctors, nurses,

A: We are looking to increase our sales to US$126 million

nutritionists and other healthcare professionals. Medix’s

in 2017. Productos Medix has a market share of 45% in

strategic alliances with other companies, institutions,

Mexico and our closest competitor owns 14%. We want

government bodies and civil associations are essential for

to consolidate our services through a solutions portfolio

generating greater impact among the population. With

that is both fundamental and personalized in order to

respect to public institutions, we provide technology and

address the issues of overweight and obesity. We are

medical equipment, and we offer free medical attention to

interested in collaborating with experts in the IT industry

those with fewer resources. Also, through a program called

to develop innovative apps to support our patients with

Empresarial Crusade against Overweight and Obesity, we

their goals. We are also interested in further expanding our

visit public institutions and companies, providing free

export network to Colombia, Argentina, Brazil, Paraguay,

medical services such as diagnostics and mapping of

Chile and Uruguay. We use Latin American distributors

individual contributory factors with the aim of increasing

and we have a subsidiary in Argentina. Similarly, we have

productivity and decreasing levels of absenteeism and we

associations with a company in Brazil to perform an initial

are able to support them in implementing and maintaining

review of the Brazilian market and society. In the US we

healthy eating habits. Between 2012 and 2015, we have

have 20 Medifast clinics in Texas and we are distributing

visited 970 companies and treated almost 110,000 patients.

a supplement aimed at the Hispanic population through large chain stores. We want to bring our fundamental

Obesity is difficult to treat because the patients do not feel

model to other parts of the world, but first it is important

pain until chronic degenerative diseases develop and we

to understand the environment in terms of business,

are determined to combatting the problem from all angles

economy, legal framework and regulatory systems in order

by working as a team with all relevant parties. Our approach

to develop the best strategy in each one. Establishing

with authorities, patients, and other relevant stakeholders

relationships and collaborations with local companies

gives us the chance to undestand the diseases and tackle

will give us the required knowledge as well as various

them accordingly.

competitive advantages.

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| VIEW FROM THE TOP

NATURAL SWEETNERS INCREASING MARKET PENETRATION BENJAMIN BECKHART CEO of Metco Q: How has stevia evolved in Mexico and the world?

plant will be able to distribute to all of Mexico and even

A: Metco is a Mexican company created by entrepreneurs

export to Spain, the US, and Latin America. ProMéxico has

that had been working with stevia for over 20 years. We

also supported our growth in foreign markets by helping

wanted to differentiate ourselves from the rest of the

with travel expenses and international promotion. Several

market by selling more than sugar packets. Taking into

companies have even shown an interest in buying Metco,

account the current Mexican health trends, we approached

either through investment bankers or directly. However, we

IPN to develop our first low calorie sweetener utilizing

are not interested in selling at this point as this company was

stevia. Six or seven years ago, we patented Svetia, a

designed to last for generations. We have three different

product that contains 100% stevia but also uses sugar cane

sales strategies, for retail, industrial and HORECAs (hotels,

as a carrier to add volume. All stevia-related products use

restaurants and cafeterias). Our industrial arm is mostly

different carriers such as maltodextrin, sugarcane, agave,

involved in food and beverage manufacturers for their

or honey and so Svetia and similar products contain four

low calorie or zero calorie products. Our commercial area

calories per gram. Local regulations state that as long as

mainly sells to all the major supermarkets with our Svetia,

a product contains less than four calories, it is considered

AzucarBC, Mascabado Original, and Diabesugar brands.

to have zero calories. We were the first in the market

We also sell to convenience stores like Oxxo and Circulo

to have the technology to produce such products at a

K and we reach end consumers through our presence at

time when they were relatively unknown by the general

Starbucks, Sanborns, VIPS, and top restaurants in Mexico.

Mexican population. We worked hard to register the

We do not sell to local restaurants as these are reached

brand, patent the technology, and ensure that consumers

mostly through complex direct store delivery systems or

could access these products. An initial problem was that

through wholesalers, who have yet to carry inventory of

stevia’s sweetness is different from that of sugarcane,

high intensity, quality sweeteners such as ours.

which makes Mexicans wary of the taste. This has been a common problem for stevia worldwide, such as in

Q: What are the economic and health advantages of

England where people are more used to eating beet sugar.

products manufactured with Svetia?

However, attitudes have changed due to consumer trends

A: Stevia is more expensive than sugar but it has three

shifting towards healthier products, leading to a greater

distinct advantages. One of them is that it satisfies current

acceptance of stevia.

consumer trends, as people are now searching for healthier food with lower caloric content. Svetia and our other

Q: What is the current market value for Svetia and other

brands meet this promise. The second advantage is that

sugar substitutes?

we consumers are looking for ingredients and additives

A: According to Nielsen, the current value of the sugar

that are made from a natural source or are natural. Our

substitute market is around US$39 million and has been

Svetia is made from stevia plant extract and contains no

growing at a steady rate of about 10-11% annually. This

calories. The final advantage was actually imposed by the

exclusively includes supermarkets, but we estimate that by

Mexican government, which wanted to bring down the

including restaurants and other markets, this value could

calorie count of most foodstuffs to a maximum of 284

rise to over US$52 million. At this point, we account for

calories per kilogram. To do so, it established a sugar tax

14% of the Mexican market for artificial sweeteners, making

of one peso per liter for every product that surpassed this

us the country’s leading producer of food sweeteners. Our

limit. Many drinks and foods that are manufactured with

success comes from our strong investment on R&D and

Svetia are able to comply with this law and avoid this tax.

the advantage held from being the first in the market. Due

300

to increasing demand, we are continuously growing. We

Furthermore, products containing stevia have benefits for

have a 3,000m2 manufacturing plant in Lerma but we will

consumers’ health. In my opinion, our products are healthy

double its capacity this year. After that expansion, this

alternatives for consumers and can help to reduce obesity if


consumed as part of a healthy diet with moderate exercise.

Q: Can Mexico become a major producer of stevia?

Svetia has zero calories but maintains the sweetness that

A: I believe that it is possible for Mexico to become a

most consumers crave. Most of the Mexican population

global producer of stevia, as both the production and

has a sweet tooth, which makes these products convenient

demand for stevia are rising around the world. However,

for them as they are a healthier alternative that does not

SAGARPA figures show that Mexico only had 38 hectares

sacrifice taste.

of stevia crops, mostly in Nayarit, Quintana Roo, Yucatan, and Chiapas, as opposed to 79 hectares in 2012. The

Q: Did the implementation of the tax on soft drinks affect

amount of planted and harvested terrain dropped due to

your business?

the fact that most Mexican farmers do not yet know how

A: The implementation of the sugar tax caused our sales,

to cultivate stevia. At this point, Metco is importing all of

as well as the sales of similar products, to spike. We closely

the stevia it uses in the form of extracts, as importing the

follow the imports of artificial sweeteners to Mexico and we

dry leaves is too expensive. According to my calculations,

have noticed an upward trend in terms of sales figures of

Mexico would need 3,000-4,000 hectares of stevia crops

these products since the tax was implemented. Sadly, other

to meet our needs for the next five years. This is entirely

countries have already proved that sugar or fat taxes do not

possible as Campeche alone has over 11,000 hectares

help to reduce obesity. Even so, companies find themselves

of sugar cane plantations, assuming the correct agro-

forced to use sugar substitutes in order to be more cost-

climatic conditions and soils to plant stevia. There are

efficient. The current sugar tax is applied even if products

many other parties interested in growing stevia and,

contain only one calorie per liter that comes from sugar. In

while we are uninterested in farming it ourselves, we will

response, we have been working with several companies

be glad to promote this practice and even help with the

for the development of products that contain stevia. This

procurement of the leaf.

has not been easy as these products are often hard to sell to consumers who are used to specific flavors. Yet, we

Q: Are you collaborating with universities or other

can provide a nearly indistinguishable taste with half the

research centers? What certifications does Metco have?

calories. Another problem is that most consumers still have

A: We have been working with several universities since

a bad impression of sugar substitutes, although stevia, and

we were established, mainly with IPN’s Biotechnology

our brand Svetia, has been helped by the fact that it comes

Center. We are also working with an independent research

from a natural source. The problem is that most consumers

laboratory in Puebla. Given the size of our business, we

do not understand the distinction between stevia-based

are very active in promoting zero calorie products and we

products and other sweeteners that have received negative

are already looking for the next generation of sweeteners

press. To fix this, we need to educate people about the

as we invest 3% of our sales in R&D. Several medical

differences and help them realize how stevia can help to

and nutritionist associations have endorsed us and our

reduce obesity. Consumers with diabetes should still be

plants are certified by FSC 22000. By law, governmental

careful since, while our product is very low in calories, it

institutions are not allowed to endorse consumer products

still contains a gram of sugar per packet, as a carrier, which

but private foundations created by doctors can do so.

might affect their glycemic index. Other high intensity

We also often donate equipment to these hospitals or

sweeteners use maltodextrine and dextrose as carriers

promote scientific exchanges. PROFECO has taken an

containing the same calorie count as sugar.

uncompromising stance on packaging labels and is strictly revising all products made for human consumption. It is

Q: How do you promote your product?

trying to ensure that labels truly reflect the contents of

A: We have been working for a long time with several

all products and it is even regulating products that should

PR firms. We also participate in several promotional

be monitored by COFEPRIS. However, we comply with all

activities. For example, in January, we made a cake with

regulations, whether from COFEPRIS or PROFECO.

50% less sugar for the Three Kings celebrations that were sponsored by Mexico City’s government. We also organize

Q: What are your expansion plans for the future?

seminars taught by biotechnology professionals and we

A: We want to achieve our goals across four fronts. The

visit schools and universities to promote our products and

first is to increase the penetration of our products and the

brands. One of our most creative projects is a series of

second is increasing our presence in Mexico and abroad.

minivans that travel around Guadalajara, Monterrey, and

The third priority is to strengthen our brands and promote

Mexico City to provide free coffee with Svetia. We are

them using creative communications and public relations.

also talking with the Ministry of Health to explore ways to

Finally, we wish to continue our research and we are

promote the health benefits of our products.

already looking for the next natural zero calorie sweetener.

301


BATTLING OBESITY - A NEW FOOD LABELLING NORM Food labels, with complicated ingredients lists and nutritional value tables, can often read more like a scientific experiment than a meal. New NOM 51 norm on food labelling in Mexico aims to bring some control and a deeper understanding to consumer level. A study by Nielsen found that almost half of Mexicans admitted to not understanding food nutrition labels. The survey was conducted online, which inducates that the demographic interviewed were more likely to have a higher level of education and have computer access. Respondents reported that they found that claims made on labels such as “0 calories,” “0% fat” and “all natural” to be rarely ever completely true. The norm focuses on standardizing labelling, specifying how and where information should appear on packaging, mandating that portion size is specified. The norm, a modification on NOM-051-SCFI/SSA1-2010, ensures that nutritional information is clearly visible at the front of the packaging in standardized language, format, and measurements. The changes are intended to clarify ambiguous information on packaging, such as differentiating between a “family size” pack and an “individual” portion. By standardizing the format of the information, the aim is that customers will become familiar with interpreting the figures in the same manner, making the labels more easily understandable. In addition, COFEPRIS has launched new guidelines regarding limitation of TV advertising of products with high caloric content. It is estimated that 40% of advertisements for “unhealthy foods” such as soda, confectionary, and fast food, will be removed from screens to be replaced with products which have a caloric content meeting the requirements of the norm. The rules place timeframes on adverts for high calorie products, allowing them to be screened when children are less likely to be watching television and thus targeting childhood obesity in a very direct way. In terms of the industry, it may not be that welcoming of the new norm. Findings by Campaign for a Commercial-free Childhood have concluded that companies spend about US$17 billion annually marketing to children and children under 14 spend about US$40 billion annually, with teens spending around US$159 billion per year. Consumer advocates have also criticized the norm to an extent, claiming that it does not go far enough to stop the ambiguous labelling practices companies tend to employ. When a product is labelled, the portion size is stated in small writing at the top of nutritional labels, and the majority of the time the “portion size” only reflects a small percentage of the contents of the package. This can be misleading as consumers are likely to assume that the nutritional information refers to the whole package. Finally, claims such as “all natural” and “low fat” could be substantiated by research and not be misleading to customers. Foods branded as “light” or “lite” do not have an official legal definition, and therefore it is possible for companies to use the terms on their packaging without having to back up their claims. The claim “no added sugar” can often be ambiguous, particularly with fruit-derived products as there tends to be high levels of naturally-occurring sugar. Also, when claims of “no added sugar” are made, this can mean that other sugar substitutes have been added instead, such as controversial high fructose corn syrup. Even though the norm has tackled a big issue with Mexican advertising regulations, it is arguable that there is still a way to go in order to homogenize food labelling to an understandable standard.

302


INCENTIVIZING WELLNESS IN MEXICAN BUSINESSES For every US$1 invested in healthcare in Mexico, US$13

know their basic biometric numbers, such as blood pressure

is generated by increased productivity. The country’s

and cholesterol. After that, e-health initiatives, promoting

expanding obesity epidemic has far reaching implications,

smoke-free environments, making time for exercise, and

not just for the country’s mortality rate or the government’s

promoting an equitable work-life balance are essential

budget, but also for the wider economic climate in the

steps, which can be complemented by other focal areas

country. Not only this, but the problem is rooted deep

such as stress management. Furthermore, each company

within Mexican cultural behavior, with an unhealthy work-

must provide incentives to employees to participate in such

life balance and sedentary lifestyles becoming major

programs, which can vary from industry to industry; in the

contributory factors exacerbating the already critical issue.

financial sector, employees value days off since they work

“The WWC incentivizes companies by working with the authorities on specific policies in exchange for government incentives” Angeles de Gyves, Director General of the WWC

For this reason, the Workplace Wellness Council (WWC)

long hours, whereas in the IT industry, many programmers

was set up ten years ago and it has since been working

work from home so different incentives are needed.

within companies to reduce the amount of absenteeism caused by chronic illnesses linked to obesity. Angeles

A major contributory factor to the success of the council

de Gyves, Director General of the WWC, believes that

is the example set by Europe, the US and Canada. Many

saving Mexico’s healthcare industry requires an integrated

multinationals operating in Mexico with headquarters in the

approach which involves education and the complete

US or Europe have internal workplace wellness policies that

overhaul of the traditional Mexican mindset. While the

are seen as being equally important as corporate governance

US’ influence over Mexico is obvious, many aspects of

or ethics policies. When a company’s senior executives

the country’s working culture was adopted from Spain,

acknowledge the importance of a wellness program, it is

including the feature of long lunches and working until late

a natural progression for subsidiaries to implement such

in the evening. However, in the US, people may only take

policies in Mexico. The main aim of the Council, apart

45-minute lunch breaks often working at the same time.

from their mission to promote healthy habits, is to drive

They coined the term working lunch and it is perceived

information sharing and best practice between the major

as normal because they leave the office at 5pm. Mexico

entities. The WWC talk to associations in other sectors

has mixed these two ideas while blending them with the

that are implementing healthy working environments and

corporate cultures of multinationals from around the world,

then create links with official associations. For example,

which has led to a situation where many Mexicans work like

SuMe, a green building association in Mexico is focusing on

Spaniards but with the urgency of Americans. According

sustainable construction, which the Council supports due

to de Gyves, shorter hours and optimized strategies would

to its evident health benefits. “This broad scope of action

allow for more sustainable profitability for businesses.

makes it easier for us to inform the government and the general public of their goals,” according to De Gyves. Since

The initiative should also includes a major investment in

its foundation five years ago, the Workplace Wellness

urban infrastructure and transportation for a reduction

Council Mexico has recruited 107 members. Originally, certain

in commute times. In addition to long hours spent at the

SMEs were nervous about associating with multinationals

office, commute times can incredibly equal the length

within the framework but WWC overcame this by setting

of working hours. This must change in order for Mexican

up a mandatory seven-stage program for implementing a

citizens to be able to spend more time at home, which will

workplace wellness program, regardless of size.

reduce stress, exhaustion, give people more time to prepare balanced meals instead of ordering fast food and create

Overall, the real objective of the Workplace Wellness Council

a more conducive atmosphere to recreational exercise. A

is to make people feel responsible for changing their lifestyles.

well-rounded program, according to de Gyves, consists of

Companies or public institutions can provide programs for

five components. Firstly, a company and its employees must

workplace wellness but it is up to individuals to participate.

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304


Pharmacy chains are set to continue expanding across the Mexican territory, while independent

pharmacies aim at implementing best practices and systems to earn customers’ preference. Physicians at the point of sale are consolidating as an alternative to medical consultations at both public and private hospitals, due to low costs and convenience for people seeking easy access medical attention for not serious health conditions.

Several transformations are shaping the face of today’s distribution segment, including the most important player withdrawing from the market and leaving a gap that represents both opportunities and challenges for the rest. New players from other industries are entering the market transforming the rules of the game completely. Integrators are emerging as more effective solution providers for pharmaceutical companies, pharmacies, and public institutions.

The chapter provides an overview of the issues affecting pharmacies and distributors today, as well as the high quality solutions being implemented by packaging providers. Cost-effective and lean logistics services are highlighted, as well as the impact of integrators on traditional distributors.

HIGHLIGHTS • Growth of pharmacy chains • Physicians at the point of sale • Distribution and packaging issues • Threats to original distributors • Integrators on the rise

PHARMACIES, PACKAGING, & DISTRIBUTION

12


306


CHAPTER 12: PHARMACIES, PACKAGING, & DISTRIBUTION 308

ANALYSIS: A New Distribution Landscape

309

ANALYSIS: Pharmacy Chain Expansion

310

VIEW FROM THE TOP: Roberto León Muñoz, Farmacias GI

311

EXPERT OPINION: Rosa Alvarez Fontano, IMS Health

312

VIEW FROM THE TOP: Juvenal Becerra Orozco, UNEFARM

314

VIEW FROM THE TOP: Fernando Fonseca, Vensi

316

VIEW FROM THE TOP: Rafael Borbón Romero, Exfarma

317

VIEW FROM THE TOP: Óscar Antonio Elizondo López, UCIN Medica

318

INSIGHT: Carlos Alejandro Salazar Gaytan, SurtiMedik

319

INSIGHT: Carlos Razo García, Medimarcas

320

INSIGHT: Jorge Perichart, ANEVIFAC

322

ANALYSIS: The Fall of a Giant

324

EXPERT OPINION: Edgardo Carrero Astros, IMS Health

326

VIEW FROM THE TOP: Víctor Soto Peralta, Distribuidora Levic

327

INSIGHT: Juan Woodworth, IntegraMed

328

VIEW FROM THE TOP: Daniel Pardo, DHL

330

VIEW FROM THE TOP: Mario Sicilia Benard, Bomi de Mexico

332

VIEW FROM THE TOP: Carolina Galicia, World Courier

333

VIEW FROM THE TOP: Héctor Domínguez Saldivar, Impresora DOSA

334

VIEW FROM THE TOP: José Luis Barrera Aldana, NTA Logistics

336

VIEW FROM THE TOP: Ori Lieberman, Holomex

307


A NEW DISTRIBUTION LANDSCAPE Recent evolutions in the market have positioned Mexico’s

doctor’s consulting room, generally employing two doctors

pharmaceutical sector as an attractive area for foreign

to conduct between 20 and 25 consultations each per day.

investment. Regulations have begun to catch up with the pace of the free market, smoothing the way for new

DISTRIBUTION

companies to enter a competitive sector that provides

The Mexican distribution market remained stable up until

a growing percentage of Mexican GDP. Additionally,

early 2014, dominated by two main players, Grupo Casa

big players in all three of the areas under discussion are

Saba and Nadro, which accounted for a third and a quarter

beginning to leave the field, which means that pharmacy,

of the market share respectively. However, with Grupo

distribution, and packaging all stand as potential avenues

Casa Saba declaring bankruptcy in March of last year, that

for growth.

landscape has been cleared. Nadro’s nearest competitor, Grupo Marzam, is building from too low a base to muster

PHARMACIES

an immediate bid for market dominance. It remains unclear,

Traditionally, independent pharmacies have dominated the

then, whether distribution will see a single company of the

drug purchasing landscape. A number of new players are

scale of Casa Saba replacing the previous market leader.

eroding this dominance, however. Both supermarkets and chain pharmacies, including Walmart, Farmacias Benavides,

Huge gaps remain open to new companies seeking to

and Farmacias Guadalajara, are moving in on the territory

invest in distribution. Instability, competitiveness, and

previously occupied by independent pharmacies. With

opportunity are likely to be the watchwords for their

wider product ranges, more accommodating opening

operations. One tendency among pharmaceuticals requires

times, and lower prices than independent pharmacies,

managers to contract five or six distribution companies

other chains and supermarkets are making major inroads

to keep supplies at the necessary level. Direct selling has

into the pharmacy market.

led to the growth of brokers such as Medimarcas, who facilitate contact between foreign pharmaceuticals and

Farmacias Similares, for instance, has 5,200 branches

Mexican pharmacies. New players tend to be smaller

and ended 2014 with a 38% share of the generic and

and lower-profile, and combine distribution services with

branded drugs markets. Boots-Alliance, a British born,

a warehousing element. NTA Logistics, for example, is

global pharmacy chain, also entered the market during

considered to have a prominent position in the new, post-

2014, indicating that the pharmacy market is an option

Casa Saba world order. Its portfolio consists of 50 clients

for international companies. New customers may also be

and 85 laboratories.

drawn from patients who consult doctors at the point of sale. According to the independent pharmacy owners’

DHL and World Courier are poised for expansion in the Mexican

organization ANEVIFAC, around 10,000 pharmacies have a

market, taking advantage of both the new phenomenon

SALES IN THE RETAIL MARKET

Sales in the retail market - MX$ Billion (Source: IMS Health) 6.9

23.1

1.9

14.9

5

9.1

39.1 113.3 Total Sales

2012

7.7

25.4

2

14.2

4.5

9.9

41.4 118.3 Total Sales

2013 6.9

20

1.8

13.9

4.3

9.6

43.5

117.8 Total Sales

2014

big chains

medium chains

medium convenient stores Source: IMS

small chains

Medium Convenient Stores

Big chains independent

other

Medium chains

Independent

Small chains

Others

308

supermarket chains


of direct sales and Mexico’s developing infrastructure.

international distributing firms, such as DHL. Meanwhile,

There has been heavy investment in highways to connect

although 30 of Mexico’s 89 airports are international,

important urban centers. Major cities such as Monterrey and

not all are suitable for freight. Imports continue to

Guadalajara have pumped money into the construction of

be concentrated around the Bajio region, leading to

industrial parks, which service new manufacturing plants.

something of a distribution bottleneck.

FEMSA could also prove to be a surprise entry to this field.

Insecurity also poses an issue for companies seeking market

The company’s convenience store chain OXXO already

dominance. With independent pharmacies vulnerable

sells a number of OTC products. With the modification of

to violence, direct sales are likely to target distributors,

a percentage of the chain’s many outlets to provide full

particularly in unstable states such as Tamaulipas, Guerrero,

pharmaceutical services, OXXO could become a one-stop

and the State of Mexico. This presents an opportunity to

shop whose price, area coverage, and opening times could

packaging companies. Chain pharmacies have begun to

make it a real rival to independent pharmacies.

build a brand identity around labelling, color schemes, and packaging styles, in order to differentiate their products

Another potential opportunity for growth could be in

from similar versions sold by their rivals. Companies such

integrator companies, who draw together a range of

as Impresora DOSA have found their niche here.

logistics and distribution services in a kind of “middleman” role. This service is likely to prove particularly useful to

PACKAGING

independent pharmacies, typically relying on five or more

Where packaging is concerned, the security and integrity of

distributors to keep their supplies at the necessary levels.

products represents a difficulty and a market opportunity

Regardless of the efficiency of new competitors, however,

at one and the same time. COFEPRIS regulations on

a number of issues remain which are likely to put the

pharmacovigilance emphasize packaging which is difficult

brakes on any attempted takeovers within the market.

to replicate, but more advanced techniques are also

Foreign capital companies, for instance, are restricted to a

possible. Holographic label manufacturer Holomex, for

gross load of five tonnes per truck, meaning that Mexican

instance, has developed non-resealable, non-replicable

companies cannot make use of the scale and expertise of

stickers to guard against the cloning of pharmaceuticals.

PHARMACY CHAIN EXPANSION Many large chains are emerging to dominate the pharmacy

stores, FEMSA has further expanded its reach into the

market, acquiring larger market shares through lucrative

growing pharmaceutical industry.

franchise schemes. As a result, independent pharmacies are being forced out of business, or are creating strategic

Sanborns, part of the Grupo Carso conglomerate, has also

alliances within the industry, as a lack of purchasing power

included pharmacies within their 125 stores. In 2009, the

hinders their ability to compete.

department store began the manufacture and sale of its own brand of generic medication. In 2015 supermarket chain

New chains are emerging and growing within the market.

Walgreens had more than 8,000 drugstores worldwide,

Fármacos Especializados was founded in 1978 with an initial

with over 600 stores in Mexico. Walgreens Boots Alliance

range of 14 products. Now, the chain has national coverage

acquired 1,030 stores from Farmacias Benavides in 2015, an

and provides a wide range of medications and patient-

empire spread across 183 cities and 22 states. The company

centered programs. Through franchising, Farmacias del

already has global experience in the pharmacy market with

Ahorro has a country-wide network of over 1,000 stores

its UK high street chain Boots and worldwide subsidiaries.

and Farmacias Similares, part of the Grupo Por Un Pais

The increase in the number of chains and decrease in the

Mejor conglomerate, has more than 5,000 stores across

amount of independent stores can be largely explained by

Mexico, Chile, and Guatemala.

the growing generics market in Mexico, according to a 2013 OECD report. In addition to the prevalence of franchising, this

Retailers in other fields are also capitalizing on the

sub-sector of pharmaceuticals has largely benefitted larger

business potential. In 2013, Coca-Cola FEMSA, acquired

companies due to the significance of purchasing power. “The

more than 100 drug stores and pharmacies from

interest of supermarkets,” states the report, “is explained not

Farmacias FM Modernas to add to the portfolio of its

only by their ability to negotiate favorable price terms but

retail subsidiary FEMSA Commercio. The company had

by the gains from economies of scope.” In this way, creating

already acquired a 75% share of over 400 drug stores

significant franchises supplying largely generic medication

in 2012 from Farmacias YZA. By replicating the business

has proven to be an effective strategy in creating and

model used to establish its network of OXXO convenience

expanding the market presence of multi-national companies.

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| VIEW FROM THE TOP

NEW LOOK FOR A GENERIC MARKET ROBERTO LEÓN MUÑOZ Director General of Farmacias GI

Q: How has Farmacias GI evolved since its beginnings?

Q: What strategies did you employ in order to renew the

A: Farmacias GI was born in a new era of medicine. Since

company brand?

our origins in 1999, we identified that the fundamental

A: In 2012 we hired Millward Brown to help us to diagnose

element of our brand was to bring the benefits of medicine

our brand through several market related techniques and

to those who needed them the most by providing

quantitative and qualitative analysis. The results were

attentive service. Our goal was to look after the Mexican

highly interesting and motivated us to transform the way

health and economy. The Farmacias GI model includes a

we communicate with clients, which is the pillar of the

physicians’ office next to the pharmacy in order to provide

corporative identity change we are performing this year. It

medical attention to outpatients. These consulting rooms

involves the transformation of 1,100 pharmacies, a change

have allowed us to offer professional and trustworthy

in our logo, and personalized marketing strategies. Now our

medical services to patients. All our doctors are qualified

pharmacies look very different and are larger and better

professionals, capable of creating and reviewing a patient’s

supplied, allowing us to increase our sales by 25%. Also, in

complete medical history in order to guarantee accurate

line with COFEPRIS regulations, we now have a regulatory

and effective treatment with products they can obtain at

affairs department that trains personnel over the whole

our pharmacies. This service is provided in a clean and

country. Our product line started with 134 products and

comfortable environment where a patient and their family

we have gradually increased our portfolio to levels of more

can feel treated with respect and wisdom. We currently

than 1,000. Our products can be classified into antibiotics,

provide more than 9 million consultations.

generics, OTC, vitamins, nutritional supplements, medical supplies, and products for intimacy products, mothers,

Q: In what way have consumer perceptions changed in

and children, among many others.

relation to generic medication and how has the company

310

adapted to the various changes undergone by the

Q: How is the Farmacias GI franchise model structured?

pharmacy segment?

A: Our headquarters are in Tlalnepantla, and we

A: We created Farmacias GI at the height of the

are

interchangeable generics market boom. Initially the public

representatives with distribution centers. We train all of

was distrustful of generics since they were cheaper and

these representatives to lead their businesses efficiently

thus perceived to be of poor quality, however gradually

and professionally. All merchandise is distributed to

trust increased. Today, eight out of ten medications sold

our representatives from our central headquarters from

in Mexico are generics. A few years after we started, we

where they distribute to the franchises. In order to join

realized that Farmacias GI needed to professionalize itself,

our franchise model, all interested parties must undergo

and we enlisted the help of a consultancy to transition from

an integration process where we evaluate whether they

being dealers to franchisors. In 2009, we joined the Mexican

are the right fit for us. All franchisees must follow our

Association of Franchises, which allowed us to participate

regulations and manage their units with our full support.

in international expositions and better position ourselves

In return Farmacias GI offers a solid corporate identity,

in the market. The latest change we have undergone is the

short-term return on investment (24 months), the lowest

complete reengineering of our brand. A complete analysis

royalty scheme in the market, large utility markets, a

of the market highlighted that it is very saturated and

solid infrastructure, high demand of medical services

consumers are demanding more added value. Today it is

and products, and coverage over all of Mexico. The

not enough to sell medication, but iintegral products and

pharmaceutical market is in constant flux. As a result

services have to be offered. Our current targets are the

Farmacias GI must continue to face the market with

low to medium socioeconomic levels. Getting to know our

strong policies and strategies to analyze behavior in

clients means constantly performing market research to

order to understand the needs of the industry clearly. We

understand and satisfy their needs.

are facing strong national and international competition.

supported

by

countrywide

state

and

regional


| EXPERT OPINION

PHYSICIANS AT THE POINT OF SALE HERE TO STAY

require medical attention for mild symptoms but have little

By Rosa Alvarez Fontano, IMS Health Mexico - Medical

flexibility in their work hours.

offices adjacent to private pharmacies are now a very convenient option for a broad segment of the Mexican

Before physicians were commonplace inside pharmacies,

population, which sees them as offering major advantages

40% of patients would visit private doctors, while a

when compared to private clinics and public institutions.

similar proportion would ask for recommendations from

This has led to improved access for people who did not

pharmacy employees, relatives, and friends, or would buy

receive any professional medical assistance before.

known drugs previously prescribed for similar conditions. At the time, the price of a medical consultation was the

Despite gaining widespread favor, there are many issues

primary reason for patients to abandon visits to private

surrounding physicians at the point of sale. Concerns have

doctors, while a lack of time and distance came in second

arisen as to what type of patients seek such services,

and third place. For those visiting public institutions, long

whether the doctors are receiving commercial pressure to

waiting times were the most significant motivation to

sell certain drugs, and whether they are really helping to

visit medical offices adjacent to the point of sale, even

improve people’s health. With the continuous rise of this

though treatment at public institutions is free. The cost

model, IMS Health’s research team in Mexico conducted

of medical consultations next to the point of sale ranges

market research to define the profile of patients visiting

from MX$0-40.

medical offices within or adjacent to private pharmacies, to identify their reasons for visiting them, and to determine

Most patients who participated in this study had visited

their possible migration from other medical attention

medical offices adjacent to private pharmacies before,

centers.

indicating they are becoming loyal to this service – both to the physician and the business model. This is not

Contrary to theories suggesting most people who visit

surprising as patients evaluated physicians’ knowledge,

these medical offices belong to a low socioeconomic

their cordiality, and the overall experience with the highest

status, IMS Health’s research revealed that people with

rates among the options available.

high socioeconomic status represent almost a third of all visits, and that the most significant share was comprised

This immediate attention at the point of sale model is

by middle-income people. Those below 30 years of age

convenient for people and their budgets. It suits their lifestyle

represented 50% of the patients and the most frequent

very well and fulfills a need that was not previously properly

reasons for consultation were gastrointestinal complaints

addressed in the market. Finally, it deserves the attention of

and respiratory diseases. Therefore, a very important part

producers and sellers in the healthcare industry in Mexico

of this profile includes economically active people who

seeking to make more accurate strategic decisions.

TYPICAL PATIENTS OF DOCTORS AT THE POINT OF SALE

Typical Patients of Doctors at the Point of Sale (Source: IMS Health) Age

Gender

Socioeconomic Level

19% 25%

13% 29%

56%

44%

19%

45% 29%

20% <18

<18

41-50

Women

19-30

>51

Men

19-30

31-40

31-40

41-50 >51

women men

AB/C

AB/C

C/C-

C/C-

D+/D

D+/D

Source: IMS Health

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| VIEW FROM THE TOP

UPSKILLING TO FACE THE COMPETITION JUVENAL BECERRA OROZCO President of National Union of Employers of Pharmacy (UNEFARM)

Q: What do independent pharmacies represent for the

zones,” such as Mexico State. Independent pharmacies are

sector? What were the reasons behind the creation of

especially vulnerable to violence, since they are operated

UNEFARM?

directly by their owners. Our work includes liaising with the

A: Independent pharmacies represent an important part

relevant authorities so that they act promptly on security

of the of the Mexican health sector, allowing access to

concerns. This has improved their security. In addition, we are

medications in remote areas. The market has changed

in the process of installing CCTV cameras on their premises.

considerably in the past ten years. Alliance-Boots bought

So far, 20% of our members have been able to avail of this.

the 800 Mexican and 230 Chilean branches of Farmacias

Finally, we train pharmacists so that they can anticipate

Benavides from Casa Saba. Other new actors have

market shifts. We represent pharmacies of all sizes. Some

incorporated to the market. FEMSA, for example, managed

smaller ones have been on a small-scale tax regime, so

to open 800 pharmacies in only two years through the

moving to another tax scale has caused them problems.

acquisition of Farmacias Yza, Farmacon, FarmaTodo, and

Within UNEFARM, we train businesses around changes in tax

Farmacias Moderna. While international companies have

law, as well as offering leadership courses. At the moment

gained a lot of strength in Mexico, national chains remain

we are due to work with Rafael Gual and Alexis Serlin of

strong, with Farmacias Guadalajara running more than

CANIFARMA, along with ANAFAM’s Dagoberto Cortes,

1,000 points of sale. We created UNEFARM in order to

to bring exclusive offers and loyalty plans to independent

represent independent pharmacies and we now represent

pharmacies. We have also formed a technical group

25 pharmacy groups. Of the 5,600 pharmacies that this

involving CONDUSEF, COFEPRIS, and representatives from

represents, 1,400 are located in Mexico City. Pharmacies

all pharmacies in the country, with the intention of creating

experience annual growth of between 10 and 15% on

a homogenous standard. A year and a half ago, we launched

joining UNEFARM.

Farmagold, an initiative launched in 20 pilot branches over the last number of months. Though this has been a huge task,

Q: What recent advances have taken place in the

we have given independent pharmacies the tools they need

pharmaciy segment from a regulatory standpoint?

to compete with major chains.

A: A recent meeting with COFEPRIS secured permission for independent pharmacies to obtain licenses to sell group

Q: The price of medicine has gone up 15% over the

one medication, mostly used for palliative care. Simplifying

last year. Why is this, and what impact has it had on

the processes around these licenses means that more

pharmacies and their customers?

patients can get the medication they need. COFEPRIS

A: Since only 2% of pharmaceutical products are

and the Ministry of Health are providing us the tools to

manufactured within Mexico, this has to do with the

facilitate access to these licenses. Meanwhile, COFEPRIS

strength of the dollar. One of our strategies is to promote

is seeking to digitize registers for controlled medications,

domestic manufacture to reduce dependence on the

meaning that prescriptions can be recorded electronically.

dollar. At the beginning of the year, when the dollar spiked,

In response to this, we are beginning to provide members

we negotiated with pharmacy owners to absorb the 5%

with the equipment necessary for this electronic capture.

increase in the cost of medicines, and prevented this cost

Nonetheless there are still pharmacies, mainly in rural areas,

from being passed on to the consumer.

without these technologies, so we are working alongside the Ministry of Economy to increase access to this equipment.

Q: Reports suggest that up to 7% of drugs available on the market are in fact illegal. To what do you attribute this,

312

Q: What are the biggest problems facing independent

and what can pharmacies do to prevent this?

pharmacies? How does UNEFARM help them overcome?

A: Most illegal drugs enter via Guatemala, and are stored

A: Insecurity and competition from multinational companies

at safe-houses in Michoacan and Mexico City. These drugs

are two of the major problems, especially in some “danger

have either been cloned or are not in a condition to be


sold. Another practice involves taking medicine out of

binding the organization. We keep our members up to

the trash, repackaging it, and selling it as new. These

date on our relationships with the congress, COFEPRIS,

medicines are often out of date, or have a broken cold

and CANIFARMA, along with the progress of Farmagold.

chain. This tends to occur with high-value drugs, such as

Supermarket and chain pharmacies have an aggressive

those used to treat diabetes, hypertension, and erectile

acquisitions strategy, and the resources to launch special

dysfunction. One notorious case occurred recently in

offers and events. Independent pharmacies cannot

Chiapas, concerning vaccines which had broken cold

keep up. That said, the pharmacy industry is trying to

chains and caused the death of a number of infants. This

avoid Chile’s situation, in which chain pharmacies have

problem has not been quantified, since it is unknown how

a monopoly on the sector. In our country, independent

many consumer have been given out-of-date medication.

pharmacies are definitely a brake on this movement

COFEPRIS is pushing for greater vigilance in clinics so

towards monopoly. Our last CANIFARMA event saw

as to get a clear idea of the problem. The objective of

many laboratories expressing an interest in working with

this program is to promote reporting of side-effects on

independent pharmacies.

patients. The issue is that COFEPRIS is not currently in a position to supervise independent pharmacies in

With support from the Ministry of the Economy, we

monitoring the issue. While the subject is topical, we

have begun to issue computers, printers, and bar-code

have just begun to discuss it, since there is little concrete

scanners to our members, to make COFEPRIS’ proposals

information available to us. Since the creation of the

on electronic billing and registering a reality. The project’s

National System on Medical Packaging (SINGREM), which

roll-out has taken place in small blocks, but soon we are

collects and eliminates residues from medical packaging,

to launch the scheme in 100 pharmacies each in Morelos,

the situation has improved significantly. The program

Chiapas, and Veracruz. We are also due to launch a

has gathered up huge quantities of medication, and

project with Mexico City’s Technology Sector called “My

prevented them from reaching the market.

Pharmacy,” which issues pharmacies with new technology to accept the Mexico City “Si Vale” payment card. This

Q: How have changing distribution channels affected

turns independent pharmacies into pay-points for water,

independent pharmacies?

electricity, and gas. Finally, we are organizing a new

A: Nadro and Casa Saba used to be the main players, with

program with Armando Ahued and Miguel Ángel Mancera

a huge market share. Casa Saba alone controlled 23% of

to créate and distribute pamphlets on health to the general

national distribution, and left a huge gap in the market

population.

when it ended distribution last year. This hurt independent pharmacies, some of whom were without access to certain

Q: What are your priorities for 2015?

drugs for three to four months. The collapse of Casa Saba

A: Our focus is on generics, since this sector is growing

has sent shockwaves through pharmacies and their way

in strength nationwide. Two years ago, pharmacy chains

of operating, with many falling victim to inefficient supply

made a huge effort to eliminate independent pharmacies

chains and ordering surplus supplies. Others have turned

offering this service, but the government blocked the

to alternative channels such as the Central de Abastos, or

attempt. Our “Active Principle” pharmacies specialize

smaller distributors who have become to grow recently.

in generic drugs, and have a doctor at the point of sale.

Direct sales to pharmacies from national and multinational

There are now 15,000 pharmacies that carry out 290,000

companies have also increased. Distribution channels

consultations per day, relieving pressure on public services

continue to evolve, although none has been able to

to the point where they provide more services than IMSS.

replace Casa Saba. At present, pharmacies rely on about

COFEPRIS created a best practice code to regulate this

six different distributors to fulfil customer needs.

service, introducing Health Ministry evaluations and monitoring programs on obesity and drug quality. “Active

Q: What other initiatives is UNEFARM pushing?

Principle” invites pharmacy owners to open a second

A: UNEFARM has organized the National Congress

branch with its own consultation room. The niche market

of Independent Pharmacies since 2009. The event’s

is wide, so we have space to compete with pharmacy

primary aim is to bring pharmacies and laboratories

chains. We also hope to boost the Farmagold program to

closer together, and to bring members up to speed

transform independent pharmacies. The most ambitious

on our organization’s agreements. The second is to

aspect of this plan involves homogenizing the image of

launch Expofarma, a commercial fair which attends to

independent pharmacies so they can compete, as well

laboratories providing special offers to pharmacies.

as bringing them into line with UNEFARM membership

We try to inform all pharmacies about the agreements

requirements.

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| VIEW FROM THE TOP

STREAMLINED PURCHASING SOLUTIONS FERNANDO FONSECA Mexico Healthcare Consultant at Vensi Q: How would you describe the company and the market

to a particular brand, we make recommendations based on

niche in which you are working?

the most cost-effective option for their needs, but they also

A: The company was formed five years ago by a group

have the opportunity to request specific brands. Attention

of associates with an average of twenty years’ experience

to their requirements means we can boost productivity

behind them. We buy medical equipment on behalf of the

between 20 and 30% without actually modifying the

government which, historically, has lacked strength in terms

budget. Due to general hospital requirements however, we

of purchasing. Administration of purchased equipment is

cannot consider business below a certain volume of sales.

poorly managed, meaning purchases depreciate faster and

One issue we have is that almost all sales directives come

must be replaced earlier than necessary. People charged

from doctors, when their strength is in medical care rather

with equipment maintenance are often not trained in

than administration.

the field and basic things like storehousing and tools are not up to standard. Machines break down, and if there is

Q: With strong industry ties, is it difficult to balance

inadequate training to repair them, the hospital simply

official distribution possibilities with objective service

purchases a new piece of machinery. There can also be

provision to hospitals?

duplication due to a lack of communication. Practices

A: Companies began to approach us over the last two years

such as these reduce attention and coverage and our

asking us to represent them, but we are unable to operate

intervention is to help hospitals buy more efficiently,

in this way. Others have requested integration with Vensi,

beginning with a full audit of requirements. When we

but there are issues of compliance and certification that

purchase equipment, upgrades and maintenance are

would make this complicated and compromise our service

included in the monthly payment. The contract lasts

provision goals. Nevertheless, we are open to creating

for between two and three years and, at the end of the

dialogue with companies and forming alliances if their

contract, the hospital has the option of receiving an up-

finances, levels of business, and compliance provisions are

to-date replacement free of charge. Equipment arrives

in order. This is about spotting market opportunities that are

in optimum condition and remains that way, and so the

mutually beneficial, rather than making formal distribution

hospital is able to either sell the existing machinery or to

agreements. We have worked with all three major image

donate it to a lower-impact hospital. At present there are

distributors in the Mexican market and, while we have no

perhaps 15 other companies working in a similar way to

formal agreement with any of them, we always choose

Vensi, with more being born as the market niche begins

companies offering the best technology and specifications.

to open. In order to be successful in the industry however it is necessary to have the right capital, infrastructure,

Q: How do you differentiate yourself from other

experience, and a strong brand identity.

integrators? A: Many integrators focus purely on equipment sales and

314

Q: What impact do your services have on hospital

maintenance, while some may divide themselves between

budgets?

this remit and the integration of human capital. Our overall

A: Our purchases add value, because hospitals get the

aim is to sow the seeds of intelligent sales in a market that

most out of their equipment and their budget. Instead of

is not business-minded, since about 95% of our clients –

MX$1 million, purchasing budgets come in at MX$250,000.

with the exception of Hospital Ángeles – are public sector.

Hospitals, institutes, and health agencies can maximize

To this end, we outsource work to a logistics company,

resources by means of our services. Since up to 30-35%

smoothing the process of importations, transport, and

of hospital budgets can be allocated to maintenance, we

so on. Since the private sector looks for profitability and

demonstrate how to include this in budgets and anticipated

products, entering this market would involve competition

costs. It is in our nature to be integrators rather than sellers.

with our own manufacturers and existing client base,

Since doctors and health institutes tend to harbor loyalty

creating a potential conflict of interest.


Q: What particular features of supplying to the public

Q: How can integrators like Vensi help improve healthcare

sector do you find challenging?

within Mexico on a general leve?

A: The government decides the most appopriate quantities,

A: Digitization of radiology has cut travel costs for low-

structure, and agreements, all of which are unionized.

income patients. Where hospitals do not have radiology

The institutions tend to talk directly to manufacturers

machinery or the staff to interpret results, it used to be

but what we offer is our expertise, personnel, and

the case that patients would have to travel long distances

connections in equipment supply. Consolidated sales

to find an appropriately equipped medical center, or

would solve a number of problems, but hospitals have

not be able to receive treatment. Now, radiologists can

extremely specific requirements based on best-practice

upload data to the cloud, doctors can download and

principles. Beds and monitors can be provided by

interpret the results, and the patient is kept updated

generic manufacturers, and therefore obtained through

with much less complication. In some cases, we have cut

consolidated sales, but often hospitals want to purchase

treatment times from 72 hours to three. Also the savings

in huge quantities, beyond the annual production of

we bring to hospitals make a difference. Since there is

many manufacturers. At present, the government still

software in place which administers patient data, but

has relationships with large businesses supplying poor

which is too primitive for detailed interpretation, we are

equipment at high prices, simply because of this quantity

not required to make wholesale replacements to existing

issue. We want the government to buy across more than

technology. Telemedicine is another potentially huge area

one brand in order to increase competitiveness, and push

for expansion. Three hospitals are already doing well with

down prices. Many other companies have the capital and

this, but we want municipalities and family clinics to have

experience to provide to public health services but we

a telemedicine unit so that a GP with a heart patient or

need to connect both aspects. If we can succeed in doing

a cancer patient can connect with other physicians miles

this, we will begin to work more within the private sector.

away and provide care to the patient without the need to incur travel costs. In this way we can increase coverage

Q: How have budget cuts in the public sector affected

without increasing costs.

your work? A: Firstly, strategic planning within hospitals from one six-

Q: How have you have helped hospitals to communicate

month period to the next has changed and they no longer

and collaborate with one another?

have the capacity to make projections on needs that are

A: Some hospitals in Mexico can now request blood

matched to finances. We have been obliged to find new

and equipment from other nearby hospitals. At least

clients in order to adjust to the decline in demand, meaning

five hospitals per day make use of a service where they

that we cannot expand our income on a small client list.

can log into a database and request supplies or surgical

IMSS, ISSTE and other large hospitals in Monterrey and

equipment from a hospital with the inventory they need

Mexico City, for example, are already saturated, and we have

and we provide logistics such as transport, refrigeration,

seen sporadic price wars. The next market opportunity lies

and tracking. In the past, hospitals would rent equipment

in smaller states with less concentration, with insufficient

as a package, but we have reduced the associated costs by

equipment and low participation. Since our business

allowing a bespoke selection of requirements. This is vital,

practices, requirements, and basic certifications are up to

since individual patients have individual needs and means

standard, there is no barrier to entry. I want to increase the

that hospitals no longer have to incur costs for equipment

productivity of existing installations by 20% and moving

they do not use. This has been especially useful for

into three or four new states by the end of the year would

ophthalmology, hyperbariatric procedures, neurosurgery,

lift our client base by 30 to 40%.

and minimally invasive surgeries.

315


| VIEW FROM THE TOP

INTEGRATED SERVICES TRANSFORMING THE DISTRIBUTION NETWORK RAFAEL BORBĂ“N ROMERO Director General of Exfarma Q: How did Exfarma start and what opportunities did you

A: The market

identify in the market?

products and at the same time competitive prices. As

A: I established Exfarma after working as a consultant

generic manufacturers are acquiring certifications, the

for major consulting firms leading the Latin America

competition is becoming more intense. Currently we have

pharmaceutical practice and heading the pharmacy chain

two different business models. The first is the integration

“Grupo Farmacos Especializados.� During my tenure as

of the entire private label strategy, and the second is to

a consultant I identified a huge opportunity for generics.

supply an extensive line of generics to pharmacy chains

Working in Latin America, I learned about the market

and large retailers. We have established strategic alliances

evolution in other countries and saw that Mexico had a

with pharmaceutical companies focused on the demand

lower penetration in comparison. Since its creation in

planning, distribution, and private label integration, so they

2006, Exfarma has had a predominant position in the

can focus on manufacturing. Private label integration has

generics market distribution and has continuously adapted

been a success in the market as clients have better prices

its strategy to expand and explore new opportunities.

on certified products and pharmacies have better margins,

During that time we saw an opportunity to participate in

benefiting

the government and institutional sector. Today, Exfarma

expenditure. During the last five years, the private label

business is structured at 55% public and 45% private sector.

market has grown at double digit rate for large pharmacy

We also have a consulting division focused on restructuring

chains and retailers. This, coupled with the fact that the

and business development for major pharmacy chains and

industry is working with equal or better quality standards

retailers. We focus on three mayor core business areas. The

than the international market, means patients benefit from

first is distribution, the second is the private label segment,

the same effectiveness at a better price. In addition, the

and finally, we have developed an integrated supply and

private label division generates better margins to retailers.

both

has evolved, demanding high-quality

parties

and

reducing

out-of-pocket

administration platform to fulfill public institution needs. Q: What changes have you detected in the distribution Q: In what other ways do integrated solutions benefit the

sector?

public sector?

A: Traditionally the pharmacy market has been attended by

A: Exfarma also focuses on providing integrated services

large wholesalers and local players that do daily deliveries.

for drug supply and dispensation. Our solution has

In the case of private labels, they are mainly targeted

been to contract assorted prescriptions, which places

to pharmacy chains due to volume restrictions. These

the responsibility with the supplier to deliver required

companies have their own distribution center, that reach

pharmaceuticals. We have implemented a new model with

final points of sale. In the private distribution market, some

a unique technological platform designed specifically to

laboratories deal directly with pharmacy chains, taking away

support this way of stocking and ordering pharmaceuticals.

some direct distribution. In the OTC market direct sales are

The platform makes it easier for the administrators and

almost the norm. The prescription market is divided between

medical staff to monitor and control their budgets as well

direct sales and distributors. There is no distribution leader

as having the doctor, patient, and prescription information

in generics, as the market is fragmented and distributors

integrated in a single platform. Our system and the way

are reaching out for the traditional pharmacy. The result is

the information is consolidated derive from our previous

that branded generics have a growing participation level.

experience supplying multiple private health providers. We

A considerable change for the players in the distribution

believe the future is in integrated supply solution for health

sector happened when Saba went out of business, and the

institutions.

direct access between laboratories and pharmacy chains begun. Another area of change is the growth of private

316

Q: How do you ensure you offer a safe and reasonably-

labels sold in pharmacy chains, and generics medication

priced service to your final clients?

penetration in traditional pharmacies.


| VIEW FROM THE TOP

INVESTMENT IN HIGHTECH, A MUST OF THE PUBLIC SECTOR ÓSCAR ANTONIO ELIZONDO LÓPEZ General Manager of UCIN Médica Q: UCIN Médica has been operating for over 15 years. How

promoting our brands within hospitals. After an integrator

has the market changed over this period?

wins a bid with a hospital, we provide our partner with

A: One of the largest changes to have taken place over the

everything they need to supply the hospital and we work

last 15 years has been channel distribution. At that time,

together to increase our visibility with potential clients.

it was easier to have a distributor channel and we had

This ensures that doctors familiarize themselves with our

exclusive distributors for each area of the country. Our profit

brands, which may prompt them to request them in the

margin was higher, which allowed us to have distributors

future. If an integrator decides to use a different brand

everywhere in Mexico. Today, this business model is nearly

from ours, doctors and hospital administrators may even

obsolete. Competition has become too strong, prices have

force them to switch to our brands. After this, around 10%

lowered, and profit margins have been reduced, which means

of our sales are done directly to public institutions and a

that having several distributors is no longer economically

small amount to private hospitals. Our ideal market would

feasible. Another problem is that public hospitals, such as

be selling 50% to distributors, 30% to the private sector,

IMSS, used to have local tenders divided by geographical

and 20% to the public sector.

areas but now they have centralized procedures, which also reduced their number of suppliers. Overall, I believe the

Q: What processes do you follow to promote products to

main elements affecting the current Mexican market are the

your clients?

reduction of profit margins and the increase in competition

A: In most cases, manufacturers develop products and we

from low quality foreign products.

promote them. However, as the medical devices market is constantly evolving, we continually have to look for new

Q: How is UCIN Médica different from other companies?

suppliers. For example, we attend conventions to find

A: Our main distinguishing factor is the training we provide.

innovative equipment that we can readily incorporate into

Several of our products cannot be acquired without the

our business areas. We might also be negatively affected by

necessary training, which means we must constantly

M&As in which a larger company acquires a smaller firm we

educate our team, distributors, representatives, and users.

are already working with. To boost our reputation, we are

This is done by having our product specialists for each area

interested in creating partnerships with associations within

trained by the manufacturers themselves. Subsequently,

the industry. We are already members of the CAINTRA

we receive additional training from doctors that specialize

in Nuevo Leon and we participate in its training programs

in their respective fields. This step is necessary as, if our

and events. At this point, we are not collaborating with

suppliers or manufacturers do not provide the required

universities but we are in discussions with a public university

training, we must implement the training in-house. For

in Queretaro about a potential future collaboration.

example, one of our larger suppliers, Utah Medical Products, has never provided training for their products so we had to

Q: What strategies should public institutions adopt in the

seek outside help. Sadly, there are not enough specialized

field of medical devices to assure public health?

individuals and resources in Mexico to provide the level of

A: Public institutions must steer clear of cheap products that

education needed. This area could certainly be improved.

may endanger their patients’ health. A real problem is that the government is spending its budget on equipment with a

Q: Who are your main clients and how would you define

shorter lifespan, which will need to be repaired or replaced.

an ideal market for your products?

The government does not take durability into account and

A: Around 90% of our sales are to other distributors and

more money is spent in the long-term. For that reason, it is

integrators. Since the country is too extensive to manage

extremely hard to release new and innovative products onto

distribution on our own, we must create partnerships

the market as they are generally more expensive. At this

to sell to public and private hospitals. Therefore, we are

point, adding any product to the list approved for purchase

seeking to forge alliances with integrators in order to keep

by IMSS requires the support of the Ministry of Health.

317


INNOVATIVE INSTRUMENTS FOR PHYSICIANS As the second most populous city and one of the largest

company’s main areas are respiratory, anesthesia, and

in Mexico, Guadalajara poses interesting opportunities for

intensive care unit (ICU) products, which were chosen

businesses who may be interested in the benefits brought

due to their importance to all surgical procedures. The

about by a large population but may be wary of its

company has two auditoriums, which can seat 70 and

downfalls, such as traffic. This was the case for SurtiMedik,

30 people respectively, where it presents new products

a ten year old company from Morelia, Michoacan, which

and give doctors the information they need to use them.

started as a local initiative to promote respiratory products

This has the added benefit of generating feedback, which

from Hudson RCI in hospitals. These products became

is communicated to manufacturers, thereby creating a

popular with hospitals, clinics, and doctors making the

demand for new ones.

company the main distributors of this brand to this day. Carlos Alejandro Salazar Gaytan, Director General of

SurtiMedik is both a manufacturer and a third-party

SurtiMedik, felt that there were too few hospitals to sell

distributor. The company is also building a plant in Central

to, so he decided to move the company to Guadalajara

America as the region does not have many manufacturers

where the company was able to grow rapidly. Within three

of medical devices since the population is too small to

or four years, the company had expanded beyond the city

support them. However, manufacturing plants are needed

to cover 80% of Mexico. Salazar describes the company’s

there as patients often come to Mexico to get necessary

goal as “to provide medical instruments that Mexican

medical attention and supplies. This is expensive for the

doctors might have discovered and come to rely on while

patients and the Mexican public health sector. Finally,

studying abroad.”

SurtiMedik plans to start exporting products worldwide. It has several partnerships with two manufacturers in the US,

“ProMéxico is paying 70% of

a large manufacturing plant in Taiwan, and one in the UK.

expenses for a future visit that

The company is working with the Guadalajara Chamber of

we will make to the Compamed

Commerce, a great instrument that facilitates negotiations

exhibition in Panama”

with the help of ProMéxico. However, while there are more

Carlos Alejandro Salazar Gaytan, Director General of SurtiMedik

with other businesses in the city and supports industries than 300 manufacturers for medical disposables in Mexico, only 15 are part of this Chamber of Commerce. Salazar

Their strategy is to work closely with customers to

believes that the Mexican government provides a lot of

understand and address their needs, and provide

financial support for international expositions and product

everything required for their practice in terms of

promotion through ProMéxico. He tells us that “ProMéxico

innovative technology and training. The company is also

is paying 70% of expenses of a future visit that we will

working with manufacturers to bring the best products

make to the Compamed exhibition in Panama.”

in the world to Mexico. Close relationships with the manufacturers facilitate the tropicalization of its products

The company invests heavily in promotion to doctors

for the Mexican market.

and keeps up to date on the latest innovative products and techniques so as to easily incorporate them into

318

The company began by approaching hospitals directly.

its portfolio. This is not always a simple process as

However, the size of the market and the more than 3,000

COFEPRIS’ regulations have slowed it down. Surtimedik

distributors which are currently operating in Mexico led the

is currently collaborating with COFEPRIS to push new

company to stop selling directly to hospitals and clinics. At

projects forward, but certain Mexican manufacturers may

this point the sheer number of private and public hospitals

not be ready to comply with the new regulations. Less

made this business model costly and labor-intensive.

rigorous regulations previously led the market to become

Furthermore, medical devices and products are often

saturated with low-quality or counterfeit products, which

urgently needed, requiring Surtimedik to constantly keep

endangered patients’ lives. COFEPRIS regulations have

its products in stock in large warehouses. By working with

greatly diminished the amount of counterfeit products in

distributors and using their own sales teams, specialties,

hospitals or clinics. However, while Mexican authorities are

and investments, SurtiMedik enjoys a convenient business

seeking to guarantee high-quality disposables, COFEPRIS

model and frees up time for training. The company

needs more resources to fully enforce its responsibilities.

now has specialists all over the country helping these

Overall, having a strong regulatory authority is beneficial

distributors with training, marketing, and branding. The

for the market.


A MID-WAY POINT FOR DISTRIBUTORS AND END-USERS Five years ago Medimarcas identified a market gap. In the

foreign brands to Mexico. Foreign entities can be reluctant

climate at the time, it had become very complex for medical

to deal with unfamiliar regulations and practices. Also the

specialists to obtain medicines. Demand for points of sale,

size of investment needed to incorporate a company into

serving 24 hours a day, to facilitate access to medicines

the local chain can be a barrier, as significant capital is

and medical disposables opened a door to the round-the-

needed to finance salesmen, offices, publicity, and permits.

clock medical supplier. Medimarcas originally planned to

However, Medimarcas supports companies looking for

create a business model that gave suppliers a place to

representatives and facilitates the processes. Once a deal

promote their products. Through auditoriums, they gave

is confirmed, the distributor adopts the brands’ products

brands a place to carry out demonstrations so that doctors

for local promotion in hospitals, clinics, and points of

could learn about new devices, evaluate them, and decide

sale, handles the regulatory process, and frees up the

whether to acquire them.

budget they would have invested in the whole process for publicity and branding. This helps foreign brands feel

Carlos Razo García, the company’s Sales Director, explains

secure entering the market in Mexico. Medimarcas also

that end users sometimes need a small order of a product

guarantees that all unsold products can be returned.

that pharmaceutical distributors cannot supply profitably. “As a result, a situation arose in which distributors could set

Medimarcas employs doctors as product specialists working

mandatory minimum quantities for clients in certain cases,

as part of the marketing team and these doctors visit

while providing the quantity required in other cases.”

hospitals to promote products. However, Medimarcas does

Medimarcas does not possess exclusivity with any brand

not offer doctors at the point of sale. Razo sees that practice

so is able to offer a broad range of products. Its strengths

as being somewhat controversial as it does also raise a

lie in medicines, basic medical products, and products for

conflict of interest issue. While Medimarcas sells medication,

respiratory therapy, anesthesia, and diagnostics.

their products are not oriented to this business model. The market is growing quickly in sales, particularly in the

Having taken advantage of the immense demand for

disposables segment. Using alcohol to clean wounds remains

diabetes products among the Mexican population, other

a common practice in Mexico and Razo believes the country

companies with many different specialties reached out to the

must improve and update its medical procedures, especially

company to commercialize products. Brands now included

in the public sector and an essential part of improving

in the Medimarcas portfolio include B. Braun Melsungen AG,

access to new medications and devices is to gain COFEPRIS

Terumo, Covedien India, Roche, and Johnson & Johnson.

approval. “The regulator can either be an ally to producers

“When we think about incorporating new brands, we first

and distributors of medical disposables by denying access

seek out renowned brands as customers are already familiar

to low-quality counterfeit products, or it can be an obstacle

with them,” explains Razo García. Now, the distributor sells

by limiting access to quality brands due to lengthy and

both to wholesale and to retail in two different markets,

slow regulatory procedures.” Several companies, including

one being a specialty market for medical professionals

Medimarcas, are gathering as part of National Association

and another for the general public. It also supplies the

of Health Providers (ANAPS) to promote initiatives to the

government, distributors, and hospitals in Guadalajara.

government and reduce the required timelines to approve

The retail points are open 24 hours and complemented

a product. Some countries in Latin America allow foreign

by an online platform, and they have secured regular large

companies to sell their products if the FDA approves them.

and small customers, distributing all over Mexico. Regular

Such a move would be convenient for Mexico as well as it

buyers can obtain discount cards to increase customer

could improve the quantity of high-quality products available

loyalty. The company has even ventured into importations,

to Mexican patients.

working with SurtiMedik, which handles the importation process, while Medimarcas promotes, distributes, and sells the brands it imports. Razo is focused on attracting companies that already have the necessary documentation with COFEPRIS, as introducing a new product to the market involves a long and complex approval process. The company employs two ways of reaching suppliers. It either directly contacts manufacturers to present them with a business model or attend expos abroad to invite

“We felt it would be beneficial to establish a middle ground between distributors and end users, an opportunity which brands happily enter into” Carlos Razo García, Sales Director of Medimarcas

319


MEDICAL SALES INDUSTRY EVOLUTION Sales representatives are currently facing many challenges

plan based on its members’ experience in the industry, it

in an ever-changing market. Before the year 2000,

has not been possible to get this course off the ground, as

these vital employees were in high demand, with large

the association cannot guarantee to attract the minimum

pharmaceutical laboratories capable of sustaining a

number of students. Perichart believes that this study

1,600-strong sales force. Today, these companies have

plan will be tremendously popular as there is significant

thinned out the ranks, presenting one of the main obstacles

demand for qualified professionals. Sales representatives

for professional salespeople in the sector. Founded in

must be highly trained in the nature of their products,

1982, the National Association of Pharmacy Industry Sales

since their work is in a deeply specialized sector.

Executives (ANEVIFAC) comprises directors from different laboratories with the common goal of organizing and

In the past, medical representatives used to have close

distributing sales in such a way that could be beneficial to

working relationships with doctors, but due to the large

patients. Additionally, the association creates strategies to

amount of products and their busy schedules, it has

help pharmacy sales executives and laboratories to adapt

become much harder for these alliances to be fully

to market changes.

developed. Modern medical representatives are required to be much more professional, first acquiring a strong

ANEVIFAC currently incorporates 32 member laboratories

educational background based on the needs of the

that produce generics; 70% of these are national companies

market. At present, there is only one curriculum aimed

and the rest come from abroad. The organization offers

toward medical professionals, which is currently offered at

them an information service that includes market analysis

the Tampico-Madero Autonomous University, Tamaulipas.

and support for its members to work with distributors,

However, Perichart considers that this program is lacking

helping them to reach a more effective position in the

due to the two-year course duration being equal to that of

market. The organization offers these laboratories a

a technical qualification. Additionally, its syllabus ignores

clear sales strategy for targeting the private sector.

a number of pharmacological and sales aspects. Medical

Where the public sector is concerned, ANEVIFAC helps

promotion is a costly profession for companies to support

its members to negotiate tenders that generate millions

as it including salaries, training, promotional materials,

of units at reduced prices. Finally, the association assists

transport, and commission fees. When considering such

laboratories in securing tenders, particularly focusing on

factors, a salesperson with a direct monthly salary of

gaining consolidated sales. Jorge Perichart, President

MX$25,000 might represent close to MX$70,000 of

of ANEVIFAC, tells us that among the main issues the

monthly integrated costs.

association has encountered, businesses in this sector tend to be quite secretive about sales data, to the point of refusing to talk fellow members in the industry. Perichart claims that “one of our major successes as an organization was to unite a wide range of businesses in a spirit of dialogue. We must also show other businesses that there

“Modern medical representatives must be more professional, for which

they

require

a

strong

are disadvantages to being isolated.”

educational background based on

The association’s main objective is to promote union within

the needs of the market”

the sector, first between its members and the industry, and

Jorge Perichart, President of ANEVIFAC

then between members and distributors. Perichart tells us

320

that ANEVIFAC “has made huge advances in this particular

Today direct visits to pharmacies are no longer an

activity, but there is still plenty of work to be done. We

established practice for sales executives. Also, while the

want to focus on these goals collaboratively, and I think we

promotion of medicines has not changed, regulations

are on the right path.” Another of the association’s primary

have, particularly where OTC drugs are concerned. These

goals is the professional development of pharmaceutical

realities have altered the face of the market, since a large

sales executives. In order to achieve this, ANEVIFAC

portion of patients no longer visit doctors, choosing instead

provides sales courses and diplomas in conjunction with

to buy drugs they have seen advertised on television. This,

the Tecnológico de Monterrey and the Valle de Mexico

in turn, is having repercussive effects on the availability of

University (UVM). The association has also tried to launch a

work for skilled sales professionals. There has been a push

degree program in pharmaceutical sales with a number of

for legislation on the advertisement of medicines, but it

universities, principally UVM. While it has designed a study

is difficult to set limits on OTC purchases since economic


necessities often force people into either self-medicating or buying medicines without prescription. Even though medicines clearly specify the need for a prescription, they continue to be sold without one in many pharmacies. The causes behind the outbreak of H1N1 include the failure to implement existing controls on the sale of antibiotics. Another issue that negatively influences the sector is prescription switching, which is an increasing practice within pharmacies. This occurs either by a patient’s request or by suggestion from the salesperson, in an attempt to switch the prescription for another with the same API and often a lower cost. The current economic system means that many Mexicans cannot afford frequent medical care. When ill, members of this demographic tend to resort to home remedies, turning afterward to pharmacies if the first approach fails. Many pharmacies are not properly qualified to prescribe medication, since current legislation does not require In other countries, the job of

of sale receive a daily average of 450,000 patients. We

dispensing medicine requires a pharmacy degree or its

estimate that there are around 10,000 pharmacies that

equivalent. Attempts to legislate on the matter have been

have a doctor’s consultation room, generally employing

met with resistance, as hiring qualified pharmacologists

two doctors to conduct between 20 and 25 consultations

represents a higher cost to pharmacies. The major

each per day. Their work takes pressure off the public

pharmacy chains, like Farmacias Similares, Farmacias del

health system, since it is accessible to a large proportion

Ahorro, and Farmacias San Pablo, now tend to have a

of the population.

this of pharmacologists.

qualified health professional on site. This is a requirement for all pharmacies in Mexico, but in many independent

Mexico currently spends 6.2% of its GDP on health, which is

branches the qualified pharmacologist does not work a

much lower than the OECD average of 9.2%. The majority

sufficient amount of hours. Legislative change is needed

of this budget is dedicated to administrative charges, with

to ensure best practice for patients. The increased

only an amount somewhere between 8 and 10% dedicated

presence of doctors at the point of sale and higher

to medicines. This attitude results in low-quality, expensive

generics sales are directly connected to the country’s

services that fail to reach a large enough number of

economic situation. Unlike the branded market, not all

patients. Another problem is that while an abundant

generic drugs are currently audited, so it is impossible to

swathe of the population does not have medical cover,

gauge their total sales.

those who can afford care are paying triple the price they should. Employees of the formal economy are signed up

Mexico’s primary challenge is to make health services

with IMSS for health insurance by law, but many businesses

accessible to the entire population. While the country

distrust public services and prefer to opt for private

does have a range of public institutions including IMSS,

insurance. A large percentage of Mexicans, when they fall

ISSTE, and Seguro Popular, not one of them is capable of

ill, avail of neither public services nor medical insurance,

covering the entire population, leaving approximately 30

preferring to seek treatment from clinics, meaning they

million people without health care of any kind. Doctors at

have two services that they do not utilize. Great efforts

the point of sale offer an option to those patients who have

are being made to consolidate the health system, with the

no other. These services are provided free of charge by

objective of providing universal services and extending

pharmacies, who also provide medication at a discounted

patients’ rights to allow treatment in any hospital in the

price. In the past, these doctors would oblige patients to

country. All the same, many hospitals do not want to be

purchase medication in their corresponding pharmacies,

involved in this, since the levels of service vary widely

but regulations have changed, freeing up patients to buy

across hospitals. Perichart believes that a joint effort is

drugs wherever they prefer. All the same, patients continue

needed across all areas of the health sector to guarantee

to buy medication where the consultation took place,

universal coverage. “We have to reform the health system,

leading some members of the health sector to condemn

which involves constructing more hospitals, doubling the

the presence of doctors at the point of sale, regardless of

number of hospital beds, tripling doctors, and increasing

their necessity. As Perichart informs us, ISSTE carries out

nurses fourfold over the next five years. Such a feat can

150,000 consultations nationwide every day, with IMSS

only be possible through a coordination of efforts across

engaged in a further 220,000, while doctors at the point

the entire sector,” he concludes.

321


THE FALL OF A GIANT Until 2013, Grupo Casa Saba was a veritable distribution

Ahorro stores. The company is also exploring options of

giant, with a 32% share of the market. The group’s closest

expanding operations of its 11,000-strong convenience

competitors were Nadro and Grupo Marzam owning 23%

store chain OXXO to include pharmacy services.

and 10% respectively. However, in March 2014 Grupo Saba reported a sales drop of 22%, approximately a US$146

Department stores and supermarket chains with integrated

million decrease compared with sales for the same period

pharmacies are also beginning to surface in Mexico, with

in 2013. It emerged that the net debt the company was

Grupo Carso owned Sanborns having approximately 125

facing totaled US$433 million, which at the time constituted

stores catering to a range of needs from pharmaceuticals,

82% of the company’s income. Following the sale of its

cosmetics, food and drink, and toys. Although Walmart

distribution and sales division to Pharma Global Equity

Mexico has currently only opened 10 Farmacias de Walmart

Fund LLC and Global World Equity Fund LLC private funds

to date, with 2,296 retail units within Mexico consisting of

in December 2013, representing 67% of its income, Grupo

Walmart Supercenters, Superama, and Sam’s Club outlets,

Casa Saba filed for bankruptcy in early 2014.

among others, the supermarket chain has significant potential for expansion into pharmaceutical distribution.

Many major players were impacted by Grupo Casa Saba’s bankruptcy and exit from the distribution market

With expansion of the major players in the Mexican

but arguably the most heavily impacted company was

distribution market, it is only natural that independent

Genomma Labs, which used Casa Saba as a distributor for

pharmacies must adjust to a shifting of the goalposts. Since

20% of its sales. Just a few months after the distributor

Casa Saba’s bankruptcy, many independent pharmacy

filed for bankruptcy, however, Genomma Labs announced

chains have been forced out of business due to a number

its acquisition of Grupo Marzam as a new distribution

of factors such as inability to maintain competitive pricing

channel. Nadro also capitalized on the decline of its biggest

in the face of emerging pharmaceutical distribution

competitor, increasing its market share by approximately

conglomerates. This is demonstrated by the fact that the

six percentage points, to assume Casa Saba’s vacant

retail drug market at the end of 2014 totaled sales worth

position as market leader, with a view to achieving the

US$4.4 billion, an increase of 11.7% within the industry

capacity for flotation on the Mexican Stock Exchange

since 2012. In contrast, both self-service and independent

within ten years.

pharmacies registered decreased sales of approximately 5%, meaning that the lion’s share of the market is being

The fall of Casa Saba has had far-reaching consequences

monopolized by the emerging major pharmacy chains. In

for the outlook for pharmacies within the Mexican market.

response to this phenomenon, smaller pharmacy chains are

With the sale of Casa Saba’s commercial division, pharmacy

beginning to seek greater security within franchise chains

chain Alliance Boots acquired an almost 98% stake in

such as Farmacias GI, which currently owns 279 stores

Saba’s Farmacias ABC chain, incorporating Farmacias

and franchises a further 701. Franchises are an interesting

Ahumada and Farmacias Benavides. As an international

alternative to outright ownership, since greater support is

pharmaceuticals and cosmetics sales chain, Alliance Boots

provided along with the assumption of less risk. Training

owns more than 3,000 pharmacies worldwide, with an

is often provided by business headquarters and access to

estimated value of US$25.12 billion at the beginning of

increased spending power and consolidated purchasing

2015. With the company’s acquisition of a further 1,400

through the chain means that independent pharmacies are

stores under the Farmacias ABC umbrella, as well as

able to economize. However, franchisees are often required

franchise licensing for health store GNC, other pharmacies

to follow universal guidelines and practices, and certain

within Mexico began to make reactionary expansions in

products or services may be restricted by the chain.

order to compete with the new major player on the market. In order to compete more effectively in an increasingly

322

Interestingly the acquisition of pharmacy chains has not

aggressive industry, many pharmacies are also offering

only been confined to the pharmacy industry itself. One

complementary services, such as physicians within or

growing trend has seen companies expand from their

close to the pharmacy. This is a strategic tactic designed

accustomed sectors into pharmacy chains. Coca Cola

in part to increase sales of pharmacy own-brand products,

FEMSA, for example, which is principally acknowledged

a capitalization on the significant out-of-pocket spending

for its reach within the soft drink industry, acquired a

on pharmaceuticals within Mexico. It is estimated that for

75% stake in over 300 Farmacias YZA stores in 2013.

every MX$100 spent on medications, MX$79 constitutes

The company went on to evolve within the industry,

private

subsequently acquiring over 1,030 Farmacias Benavides,

publically. Moreover, in 2010, in a response designed

1,322 Farmacias Guadalajara, and 1,400 Farmacias del

to target self-medication, the government enacted a

resources

with

only

MX$21

being

financed


regulation requiring a physician’s prescription in order

the company is emerging as a pioneer in the niche life

to obtain medications. In a study published in the British

sciences transportation and distribution segment.

Medical Journal, it was found that “the top three reasons for using DAPPs (doctors’ offices adjacent to private

The

distribution

market

within

Mexican

healthcare

pharmacies) were that these services were inexpensive,

continues to constantly grow and expand, meaning that

conveniently located, and had a short waiting time.”

mapping and anticipation of potential market trends could play a vital role in the future of distribution companies.

In Mexico, 1,500 million units of medicines are sold by

Companies who have demonstrated an ability to adapt to

private pharmacies, generating a need for distribution of

the changes, such as DHL and Farmacias GI, have been

medicines in the country which has not been addressed

shown to hold tactical advantages in terms of market

by the current composition of pharmacies operating in the

success. Regarding future developments, as the fall of

gap left by Casa Saba. The large integrated conglomerates

Grupo Saba has demonstrated, distribution is a dynamic

such as Farmacias del Ahorro and Walmart no longer need

market and speed of adjustment could constitute the

distributors, as laboratories provide direct distribution

difference between success and failure.

channels, and an increasing emergence of private brands has permitted both national and international laboratories

DISTRIBUTORS MARKET SHARE IN 2013

to become direct distributors, a dynamic that can be seen Distributors market share in 2013 (Source:?)

through the Genomma Labs-Grupo Marzam collaboration. However,

there

are

30,000

small

23%

Grupo Casa Saba and independent Nacional de Drogas

pharmacies that still require distributors. It is not only Grupo Marzam

the pharmacy chains that must adapt toOthers the developing

32%

distribution landscape in Mexico, but also packaging and

10%

distribution companies, which have been encouraged to maintain competitiveness through an expansion of services. DHL, for example, has taken significant measures to broaden

35%

their life sciences division. Capitalizing on its international presence to offer costeffective, dynamic solutions, such as temperature assured

Grupo Casa Saba

Grupo Marzam

Nacional de Drogas

other

transportation for delicate molecules, load consolidation, optimization of its delivery network, and shared distribution, Revista_MexicoHealthReview.pdf 1 30/07/15 04:03 p.m.

Source: UNEFARM

· Sixteen years in the healthcare industry. · Generics are our core business. · More than 1,000 pharmacies in the country. · More than 1,000 products. · We are professionals with human quality. · We are committed to the health of Mexicans.

Farmacias Gi Oficial

www.farmaciasgi.com

@_FarmaciasGi

323


| EXPERT OPINION

SALES CHANNEL REVOLUTION

the large-scale chain and convenience-store formats are a

By Edgardo Carrero Astros, IMS Health - Detailed analysis

benchmark for the area, with 12,428 points of sale to cover

of the sector reveals that success does not just depend

118 million people,” he adds.

on investment in business, but also on the connectivity and reach of individual branches. Pharmacy chains are

IMPULSE BUYS

growing in value more quickly than the rest of the market

IMS Health’s analysis reveals a mixture of sales with an

put together, with customers preferring major franchises

upward growth trend in pharmacy chains which are

over independent convenience pharmacies. IMS Health

composed as much by over-the-counter medication as

data demonstrates that the segment expanded 9% over

by prescription drugs, making up 83% of the overall total

2012 and 2013 in Mexico, with a 67% share of sales.

of sales and representing an expansion of 10% since 2011.

Meanwhile, other channels underwent a contraction. More

OTC sales stand at 17%, representing a 7% increase. The

detailed analysis of the sector reveals that this success is

generic medication segment is growing quicker than

not only due to investment in the reach and connectivity

others, albeit from a lower base. Between 2012 and 2013,

of individual brands, but also to changes in the wider

branded generics accounted for 32% of total sales, with

pharmaceutical industry. These two factors combined

non-branded generics making up 20% of sales – a growth

mean that pharmacy chains occupy a prime position in

of 27% and 12% respectively.

the strategies of laboratories throughout Mexico and the wider region.

Another factor benefiting pharmacy chains has been the changes to regulations for the sale of antibiotics,

CONSOLIDATING NATIONAL PRESENCE

especially in branches where there is a doctor at point

Expansion for pharmaceutical sales channels, according

of sale. “Since August 2010, regulations have come

to IMS Health’s 2013 figures, is concentrated heavily in the

into effect determining what type of medication can

center of the country, with 374 new branches opening.

be obtained with or without a prescription in Mexico,

All the same, efforts to establish a greater presence here

meaning that pharmacies must register a variety of

have been balanced with a focus on other regions. 143

data, including information which concerns the doctor,”

new branches opened in the Gulf area, 141 in the Northern

explained

Pacific sales region, 125 in the North, and 124 in Mexico

pharmacy chains went up 57% in 2011 and 64% in 2013,

City. Chains are responsible for at least 50% of sales across

while convenience stores and independence pharmacies

all regions, with that figure reaching 67% in the Northern

registered a contraction. We can also see that sales

Pacific zone. Put in figures, pharmacy chains opened

shifted in greater volume towards chain pharmacies in

7,662 new sales points, while convenience-store branches

the Central and Gulf regions, with a change of 64% and

opened 3,053.

67% respectively,” explained the consultant. “All told, the

Edgardo

M.

Carrero.

“This

meant

that

result is important for outlining the penetration of generic To understand the market more clearly, IMS Health has

drugs and antibiotics, which grew from 52% of the total

divided pharmacy branches into large, medium, and small.

volume sold in 2009 to 72% of the total by 2013,” he

Large outlets have more than 14,000 stock-keeping units

added.

(SKUs), and annual sales per point-of-sale of over MX$15

324

million; medium ones have 10 to 14,000 SKUs and annual

According

to

Carrero,

cardiometabolic

products

sales per point-of-sale standing at between MX$3 million

which act on the cardiovascular system – and diabetes

and MX$8 million; while small outlets have less than 10,000

medication stand as another established example of the

SKUs and annual sales per point-of-sale of less than

consumer’s tendency to make purchases in pharmacy

US$0.18 million. “Our reports indicate that at present the

chains. “Whether or not a chain has a doctor at point

bigger pharmacy chains account for most of the Mexican

of sale is not having an influence on sale of drugs for

market’s growth,” explains consultant Edgar M. Carrero,

these illnesses. Nor are these sales commonly overseen

who outlines how this type of sales channel is responsible

by a doctor. Nevertheless, these sales have shifted in an

for 44% of sales channels in 2013, with a total income of

accelerating, substantial way to pharmacy chains since

MX$134.7 billion. “Three quarters of absolute growth of

2011,” added Edgardo M. Carrero. “Sales from chains of

branches within the period is a result of opening new stores.

this type of product increased from 50 to 58% between

At the same time, large chains earned MX$58.9 million.

2009 and 2013. This was the only sales channel which

These combined figures amount to a gross of MX$80.19

registered positive growth year on year during the period,”

billion,” said Carrero. “Moreover, the total penetration of

he commented. Price – a key element for consumers –


Expansion of sales channels 2013 (Source: IMS Health)

EXPANSION OF SALES CHANNELS 2013

5

7,682

Pharmacies

3,053

6

Self-service Stores

Source: IMS Health

nels 2013has(Source: IMS Health) also been included in IMS Health’s research. Chains tend to offer more competitive prices than other sales channels, with generic drugs about 9% cheaper here than in convenience stores.

THE VOICE OF THE CONSUMER As well as these market indicators, IMS Health consulted

7,682

consumers directly to gain a full awareness of what is attracting them to chain pharmacies in the Mexican market.

Pharmacies

5%

Expansion of pharmacy chains 2012-2013

67%

Sales done at pharmacy chains

Convenience and accessibility were the main attractors, with 75% of the 150 participants citing these two factors. 43% mentioned that the outlet they chose was located along their daily transit route, with 20% describing the store as being near their work and 23% shopping nearer their home. “Looking at the main pull-factor mentioned by the customer, we can see four different factors are in operation at the point of sale in pharmacy chains,” Carrero outlines. “Convenience includes location, parking spaces, and the forms of payment accepted. Service has to do with the availability of a doctor at the point of sale, while price includes offers and value for money. Finally, choice is highlighted, which of course refers to the range of products available. In our opinion, the combination of these four factors is pharmacy chains’ recipe for success, and the explanation for customer preferences shifting in their favor,” he says.

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| VIEW FROM THE TOP

A GROWING DISTRIBUTION NETWORK FOR INDEPENDENT PHARMACIES VÍCTOR SOTO PERALTA Director General of Distribuidora Levic Q: What are the evolutions you have seen in the company’s

Another

fifteen year history?

UNEFARM is Principio Activo (Active Principal), developed

A: Distribuidora Levic has grown quickly in tandem with the

to strengthen independent pharmacies against pharmacy

generics market, whose growth has grown between 15% and

chains. Through this program, independent pharmacies build

25% per year for in the past decade. Distribuidora Levic now

a model similar to a franchise. Unlike franchises, however,

works all over Mexico, with six distribution centers and eight

participants do not require a strong initial investment. Active

reorder centers. The market has also undergone significant

Principle aims to set up competitively-priced consulting

transformations, pushing forward our growth. Among the

rooms adjacent to pharmacies. We also support them to

most important changes in the market is the shift toward

insert trained doctors at the point of sale. Our objective is to

generics on the part of the Ministry of Health and COFEPRIS,

help independent pharmacies to widen portfolios, to lower

allowing national pharmaceuticals to increase both their

prices by providing integral services, and to improve many

portfolio and their production. Since Mexico’s income per

different fields, including processes and customer service

capita is not as high as other countries, the affordable

Our aim is to measure inputs, outputs, and expenses.

program

implemented

in

collaboration

with

generics have given patients access to these medications, to the point where generics are now widely accepted. Both

Q: How does the distribution chain differ for generics and

the industry and the government have raised awareness

patented medicines?

concerning the safety and efficacy of generics, changing

A: In terms of the distribution chain, there is no difference.

certain negative perceptions. Casa Saba’s bankruptcy

Laboratories provide the product and we distribute it to

has also broken up the distribution market among smaller

pharmacies, according to the same standards imposed

companies, increasing the sales of generics to pharmacies

by its manufacturers. The only real difference lies in profit

unable to acquire patented drugs. Other changes to the

margins. Where patented medicines are concerned, the

market include the growth of pharmacy chains over the

manufacturer obtains the greatest margins. In the case

past ten years, which has affected independent pharmacies.

of generics, pharmacists take the lion’s share. The high

Pharmacy chains are likely to continue to grow, so it is

margins obtained by pharmacists from the sales of generics

necessary to strengthen independent pharmacies, with the

motivates them to continue selling the product line.

support of the government and the industry. Supermarkets

Patients are the direct beneficiaries here, since generics are

are beginning to enter the market, introducing new brands

more economically accessible. In both cases, distributors

of medication. As distributors, we have worked alongside

obtain the smallest margin. Of the products we distribute,

independent pharmacies to improve their processes and

about 90% are destined for independent pharmacies. The

systems in order to increase their profitability.

remainder is divided between hospitals, clinics, and some sub-distributors. Direct government sales represent 1% of

Q: How does Distribuidora Levic support independent

ourn work, but we plan to increase our participation here.

pharmacies?

At this point we do not plan to work with supermarkets,

A: We are organizing events, workshops, and a project called

because they are

Llave en Mano (Key in Hand), which we run in conjunction

distribution chain, and buying directly from laboratories.

in the process of changing their

with UNEFARM. Key in Hand aims to bring accessible

326

systems to pharmacies to help them administer their

Q: What are Distribuidora Levic’s short-term goals?

businesses. This program is an integral, standardized process

A: We have opened a new distribution center in Merida

allowing pharmacies to administer all products bought and

and we plan to open another in Tijuana. These centers are

sold by the pharmacy. With COFEPRIS, we have a project

essential for improving distribution throughout the country.

intended to certify independent pharmacies and their

Our distribution center in Merida has the capacity to supply

employees, implemented through the National Council for

800 points of sale, while our Tijuana plant is set to supply at

the Normalization and Certification of Job Skills (CONOCER).

least 1,300 centers in Baja California and Hermosillo.


ENCOURAGING PATIENT ADHERENCE Transformations in the drug distribution segment demand

IntegraMed offers up to 50% savings on medicines. With

innovative and cost-effective models to be implemented.

the main suppliers being the major drug distributors for the

Among the challenges that patients with chronic and

pharmaceutical industry that can meet strict delivery time

degenerative diseases face, adherence to treatment is

requirements, Woodworth believes this is a way to ensure

perhaps the one that companies address the least. In fact,

only high quality medicines authorized by the Mexican

very few organizations focus on teaching patients how

authorities are provided. “We also use a special packaging

to stick to their treatments, which are practically useless

for all medicines we distribute,” Woodworth says. Patients

if not taken the right way. IntegraMed was created with

should be able to recognize when security seals have been

the aim of providing patients with personalized services

violated and get used to checking expiration dates and the

consisting of drug dispensation by unit dose according to

authenticity of the medicines they buy and receive. “Mexico

physician’s prescription. Every patient receives specialized

lacks a culture of packaging and labeling reading that makes

attention from the company, which monitors drug doses

falsification issues more likely to happen,” Woodworth

and adherence to treatment according to prescription.

states. He goes on explaining “our packaging solutions are

In this way, patients miss fewer doses and have an ally

completely designed to avoid such situations.”

who can listen to their problems regarding difficulties in following the treatment. According to Juan Woodworth,

Institutional pharmacies face the challenge of supplying

Director General of IntegraMed, the company’s goal is to

medicines to a large volume of patients in a time sensitive

be recognized as the most cost effective pharmacy in the

manner. This kind of service is better managed by third-

country.

party companies, usually called integrators. IntegraMed acts as an integrator since it provides whole solutions

IntegraMed currently provides services to banks, insurance

to pharmacies, including purchase planning aimed at

companies, and government. Woodworth explains “the

avoiding shortage of medicines. Woodworth points out

adherence program for patients with chronic diseases is

“only when this is inevitable, do we activate the home

aimed to improving adherence to medication, and our

delivery service in a period not exceeding 24 hours so as to

services offer customers an advantageous tool to restrict

fulfill the promise of providing complete drug treatments

expenditure on medications.” This program also helps

to patients.”

avoid hospital treatment costs or expenses resulting from failed medication or treatment adherence. It also helps in

Finally, IntegraMed plans to cover at least six more

reducing drug expenditure, which annually increases due

institutional pharmacies in order to grow the number

to the majority of patients seeking different treatments

of patients enrolled in the adherence program and

when they do not perceive the results they expected. As

pharmacotherapy follow up. To achieve this, the company

out of pocket spending makes up a significant part of

expects to grow its operating capabilities by 600% in

drug expenditure in Mexico, models like this represent

order to offer such program to more patients with chronic

an effective measure for both patients and insurance

illnesses. “Added value services in whatever industry are

companies.

here to stay,” Woodworth affirms, “we are not only offering cost effective solutions for insurance companies and

Organizing the structure to monitor every patient in the

hospitals, but truly encouraging patients to adhere to their

program and measuring treatment adherence are two

treatment plans,” he concludes.

things difficult to imitate in this model, and IntegraMed has become an expert in both of them. Woodworth goes into detail on how they manage the program at the patient level: “We assign a specialist to monitor each patient. This contacts the patient to verify continual use of the medication at the correct dose as prescribed by the doctor, and reminds of any appointments and delivery of their medication.” Shipment of medicines is controlled always considering expiration dates. Moreover, the program is complemented by specialists in pharmacotherapy who support each patient according to their condition. Monthly quality assessment of the service they provide is also valuable tool to keep track of customer satisfaction.

“The

adherence

program

for

patients with chronic diseases is aimed at improving adherence to medication, and our services offer customers an advantageous tool to restrict expenditure on medications” Juan Woodworth, Director General of IntegraMed

327


| VIEW FROM THE TOP

LIFE SCIENCES SECTOR A PRIORITY FOR GLOBAL LEADER DANIEL PARDO President of Mexico & Life Sciences Latin America at DHL Q: How significant is the life sciences business segment in

they have developed a contact network with the global,

Mexico for DHL?

regional and local decision makers for each customer.

A: In the life sciences industry DHL Supply Chain is the third-party logistics (3PL) leader in Mexico. We have more

Q: How have you been designing your strategy specifically

than 17 years of experience in this industry and currently

for the local market and what are the key drivers?

provide logistics solutions to more than 30 customers. We

A: The Life Science and Healthcare (LSH) sector is highly

are the only 3PL in Mexico that can offer integrated end-

complex, with a vast array of regulatory and compliance

to-end logistics solutions with services such as: clinical

requirements around the globe, as well as specialized

trials

of

handling requirements to maintain the integrity of products.

pharmaceutical products and medical devices, management

We understand that we can make a huge difference in this

of

management,

warehousing

and

distribution

and

industry, where on-time distribution is a key factor for

medical sample logistics, product packaging, cold chain

success. Lives may depend on it. Our customers always

management, reverse logistics, and hospital logistics

expect DHL to be one step ahead in the area of quality and

solutions. Today we are the largest company in logistics

compliance. By sharing best practices with countries that

solutions worldwide. When people think of logistics, we

face similar challenges, we are able to offer tools to review

want them to think of DHL. The customer is at the heart of

the maturity of the logistics operations providing our

our brand. As part of our company’s 2020 strategy, the life

customers an objective view of where we can be together.

sciences sector has been positioned as a global priority for

Today the industry is managing multiple challenges and

the group this year. The Mexican market is globally one of

priorities. The increasing cost pressure and intensifying

the top eight countries for DHL Supply Chain in life sciences.

regulation are driving the need for compliance and control.

controlled

substances,

promotional

material

Manufacturers are exploring new solutions for their supply Q: Who are your key customers and to what extent does

chain to comply with the increasing demands.

your service approach differ for local and global players?

328

A: Every customer, regardless of size, has a dedicated

Q: What would you classify as being the major business

group of sector experts looking after them at DHL. In this

opportunities within the life sciences and healthcare

way, the customer is given the highest level of attention and

sector?

thus we can gain a deep understanding of their business.

A: Mexico acts as an important international hub in the

We have functional specialists to ensure that best practices

manufacturing of drugs and medical devices, in particular

for every customer in every sector and we work jointly

for companies seeking to establish production systems

with them to drive continuous process improvement. Our

within the Latin American market. Mexico is amongst the

customers are top companies from different segments,

best options for the distribution of drugs and medicals

multinational laboratories, local manufacturers, medical

devices to the South America, Europe, Asia, and the US.

devices, clinical trials and private hospitals. Our customer

Moreover, internal demand for medical devices is projected

portfolio is balanced with around 60% of our customers

to have a compound annual growth rate (CAGR) of 5.2%

working in the pharmaceuticals sector and around 40% in

through 2020. These factors are essentials to identifying

medical devices. Agreements are made locally, regionally

Mexico as a strategic market for DHL Supply Chain. Factors

and there are some global connections. Within global

such as the infrastructure, economy and innovation give us

companies the regional team is driving the operations

an effective platform to demonstrate logistics in Mexico. A

and the local team determining the characteristics of the

focus area is reaching the rural regions, a challenge faced

products they need. We estimate that 80% of the deals are

by every country in the world. We aim to take the services

local with some feedback from the region and light input

consistently to the most remote point, ensuring that we

from global clients. We have DHL employees reviewing

provide the same levels of compliance and service patients

global needs from specific customers around the world;

would receive in urban areas.


Q: Is there a significant difference between best practices

Q: How does Pharmashare benefit hospitals?

in Mexico and other markets?

A: Hospitals are a very different market. We were the first 3PL

A: There are certainly best practices. Some of them are

offering a dedicated service for private hospitals in Mexico,

based on important regulations such as temperature

which takes care of all the inbound, warehousing, and

transportation for all pharmaceuticals. There is a new

transportation for Centro Medico ABC. We took control of

official norm coming in Mexico related to temperature-

the inbound logistics of all the non-pharmaceutical supplies

assured transportation that will become mandatory and

and moved the inventory from the hospitals to a shared

we expect to have the same in Brazil and Latin America

facility, where all the supplies are received and stored. For

region in the next years. In Italy there is a highly specialized

them, the warehouse area that was previously a cost area is

network for temperature-assured transportation which

now a productive area for clinical purposes, and we are now

is being replicated worldwide. Our team is responsible

responsible for supplying them with surgical material and

for sharing all those best practices across the globe

supplies three times a day. So every day we are fulfilling the

and adapting them in every country. In particular, we

orders of the products that are required in the hospitals for

are developing a transportation network aligned to our

the planned surgeries, plus replenishing the supplies that

customers’ needs.

were consumed. We proactively approached the hospitals as we believed they had the need for innovation due to the

Q: What dedicated facilities and manpower for the life

longstanding agreements they have with hospitals in the US

sciences division do you have in Mexico?

for sharing best practice. We worked together to develop

A: Our facilities represent more than 80,000m2 and employ

this service and this was aided by our experience in the UK

over 1,000 experts in the healthcare and medical devices

with the NHS which is our largest hospital logistics contract

industry. They comply with the regulatory framework

in the world. Our target is to continue growing with this

established for storage and handling of pharmaceutical

type of service around the world.

products and medical devices, including temperature controlled warehousing in different ranges -20°C, 2°C to

Q: What could be done to improve the industry in Mexico

8°C and 15°C to 25°C, and ambient room temperature in

from a regulatory perspective?

order to fulfill the requirement of any product. Within our

A: The main challenge is ensuring that products have the

facilities we also have specialized areas where value added

correct licenses, permits and registrations from the Ministry

services and processes are performed, which include

of Health of each country. If there was a global approval

labeling, technical services for equipment, packaging, and

system for specific products or drugs, the transport system

secondary packaging.

would become more coherent and efficient globally. For example, a global, cohesive FDA approval which complies

Q: DHL’s Pharmashare service is now available in Mexico –

with laws universally would be invaluable as bureaucracy

what are the main benefits of sharing services?

would be greatly reduced in different markets. With a

A: Pharmashare solution was implemented in Mexico

system like this in life sciences, it would be possible to

replicating other countries’ experience. This solution offers

further improve trade across different borders. We also

our customers a scalable and repeatable supply chain with

provide a lot of support to customers in terms of meeting

cost benefits, without sacrificing service or quality. With

export requirements in order to streamline the process,

Pharmashare, several customers use the same warehouse,

whether that entails obtaining documents or licenses in

system, resources, and transportation network, with the

advance, labeling or advising on time frames.

option of having a customized solution and also having dedicated resources. We analyze the business needs of

Q: What are your personal ambitions for developing the

each customer to align their needs within our process and

Mexican market within DHL’s life sciences division?

we design a specific solution to receive, store, and ship

A: My objective is to make sure that DHL is the leading

their products when required. We promote sharing of

strategic logistics partner within the Life Sciences and

services across companies and this is appealing because

Healthcare industry for Latin America, and specifically

the competitive advantage for each of our customers

Mexico. We are already pioneers in certain areas, for

lies in branding and product quality. This is about helping

example being the first company in Mexico to get a

customers benefit by sharing a warehouse space, IT

secondary packaging license and the first to carry out

system, transportation, planning tools, and resources.

packaging and bundling in our own facilities, we will also

Covering customers with dedicated resources would drive

be the first facility with the capacity to carry out primary

up costs, but as we share resources across companies, we

packaging for our customers. In addition, we are number

help them reduce incremental costs.

one for logistics with private hospitals.

329


| VIEW FROM THE TOP

CONSOLIDATED WAREHOUSE AND DISTRIBUTION SERVICES MARIO SICILIA BENARD CEO/Director General of Bomi de México Q: Does Bomi’s specialization in healthcare give it an

Q: How varied or aligned are the needs of different

edge over logistics companies that cater to a variety of

countries and regions?

sectors?

A: Regulations are drastically different between countries

A: Bomi’s focus on the health industry is a definite

as well as product requirements. In Mexico for example it is

advantage for two reasons. The first is our culture, in that

necessary to nationalize all imported products and provide

we are a company that is in the business of improving

a label stating that everything that enters the country was

lives. This goes far beyond being just a logistics company

produced specifically for the Mexican market. Conversely, in

and this principle guides our decision making at all levels

Canada this is not the case. Looking further south to Latin

of the organization and is a key motivator for our people.

America in general, KPIs are not always comparable because

Secondly, we have the benefit of consolidation. Bomi

of the varied demographics. Mexico’s road infrastructure

is able to collate the operations of different clients in

is not as complex as that of countries like Colombia or

order to produce the most cost effective solutions, while

Brazil, but it also lacks the development seen in the road

at the same time offering outstanding quality. We are

infrastructure of Chile, for example. Another variable is the

constantly incorporating best practices to our certified

cost of setting up a warehouse, which in some countries can

quality systems and strive to improve our services on a

be offset by industry incentives, so that the initial set up cost

regular basis.

can even be negated. Delivery times can vary dramatically, and labor costs and taxes make a significant difference.

Q: The Bomi group has a significant international

Mexico does not offer the same tax incentives as countries

presence – how has the company’s presence in Mexico

like Brazil on pharma-medical devices and this, of course,

been developed?

must be taken into account with price estimates. As a multi-

A: Bomi has established its presence in a variety of

national company, we must address each unique condition,

countries by partnering with different local entities to

tropicalizing each requirement to the reality of each country

develop efficiently in each country. Today the company

so that they can measure KPIs in a productive manner.

has international brand recognition, and while decision-

330

making is localized and independent, we share a common

Q: What do you consider the most important trends in the

quality control system. The benefits of this structure are

logistic segment today?

speed of response and dynamism in an industry in which

A: Customers are more cost-conscious than ever, and

standardized solutions are not functional. We are currently

we have concluded that the best way to reduce costs is

working to increase our regional interaction with clients

an integral strategy that considers commercial policies.

as companies are beginning to make decisions collectively

Integrated services are impacting the service industry, and as

across Latin America. Our strategy must follow the market,

a response Bomi is implementing a solution called Business

which demands comparable KPIs from all countries,

Intelligence which supplies more information to clients,

standardized fees to be able to compare growth across

building trust by providing transparent information about

regions, and a centralized point of contact. This is our next

location and movement of products in monthly meetings,

step and would make us the first company to offer this

and offering solutions that could reduce their costs. We

regional standardized solution, despite the existence of

seek to reduce costs, for both Bomi and the clients, which

other companies with a regional presence. Currently, we

subsequently increases profitability and avoids wasted

have four warehouses, two of which are in Toluca, another

transport. Bomi also monitors deliveries in a way that allows

in Monterrey, and one in Guadalajara totaling more than

companies to know the projected expiration of inventory

30,000m2 of space, as well as nine cross docks, where

in our warehouses, allowing our clients to make more cost-

deliveries are broken down from larger to smaller vehicles,

effective commercial decisions at the appropriate time.

to cut delivery costs and guarantee the best possible

The initiative of acting as partners and sharing all available

service level.

information promotes trust and profitability on both parts,


contributing to deeper relationships with companies. This

largest wholesalers, but the opportunity to interact directly

is what we strive to achieve with each one of our business

with the customer is certainly becoming more interesting.

ventures. In order to satisfy the needs of the market,

Retail companies and large pharmaceutical chains are

companies like Bomi need to provide high quality integrated

monopolizing a bigger piece of the market, and we can now

services. The need for home delivered products and

deliver directly to them. This direct strategy can reduce

services are also intensifying the requirements for logistics

costs and improve inventory visibility and service levels. At

companies. Warehousing and distribution constitute a

the same time there is a growing trend of home delivery,

fundamental requirement, but not exclusively to healthcare

which we expect to evolve significantly in terms of value

companies. In order to create added value for its partners,

(as opposed to units) in the independent market. Logistics

Bomi is focused in developing innovative solutions that

wise, this change will generate new market requirements

consider the entire logistics market.

and we want to be prepared to address these new trends as an integrated company.

Q: How important is flexibility in operating the supply chain solution, either internally or collaborating with

Q: What complexities are faced when working for the

third-party providers?

public sector and private sector distribution networks?

A: Bomi offers a comprehensive service, meeting all

A: The distribution process between the private and public

warehousing and distribution demands for clients. As

institutions is dramatically different. Each channel has

part of this solution, we manage third parties including

its own specifications, temperature measurements, and

transportation and courier companies. Our decisions in

separation of products, which requires a significant amount

terms of suppliers are exclusively based on best quality

of communication with clients to adapt to their needs. A

and cost. We use couriers from other companies to

considerable cost to those in the public sector is the proof

support a small part of the distribution process, in a way

of delivery, which must be printed, stamped and signed,

that reduces costs for the client. Our invoicing system is

requiring considerable tracking and working capital.

programmed to charge only for the most efficient delivery

There is an interesting opportunity for the public sector to

method. The result of this operational method is that Bomi

become more efficient, should it choose to accept digital

bears the costs of any potential mistake that we make

invoices for payment. We are interested in providing other

when choosing the delivery method, rather than the client.

value added services to our private healthcare clients. Under the right circumstances for both parties, we would

Q: How have the numerous recent changes within the

be interested in partnering with hospitals.

distribution segment impacted logistics providers like Bomi?

Q: What are your top priorities and plans for the next

A: First of all, regulations have become stricter, with

year?

the introduction of NOM-240 and CO59, increasing

A: Our top priority is always our current clients. We will

requirements for best practice not only in distribution but

continue to develop the best solutions for our customers,

also in manufacturing. These tighter regulations benefit

and to develop our infrastructure and IT to support them

us as a company and encourage the industry in general to

effectively. As part of this strategy, we want to continue

improve internal operations. High quality operations and

optimizing our newly opened operations centers in Toluca,

strict regulatory compliance in turn attract recognition.

Monterrey, and Guadalajara. We must also continue

Another major change is that companies are no longer

developing our cross-dock operations to guarantee

required to have a plant in Mexico in order to sell products

more cost-effectiveness and higher quality to our clients.

in country, but must have a sanitary license to register a

Attracting, training, and retraining the best available human

product. We offer a hosting service so that Bomi de MĂŠxico

capital is the most important element of our strategy.

customers can use our sanitary license to initiate the process with COFEPRIS, which helps us commercially by attracting customers to Mexico that would not have previously considered the country, and fortunately does not expose Bomi to any risk. We become the first point of contact and provide a means for new companies to enter the market. A third significant change that we are seeing is being driven by the struggle of wholesalers. Pharmaceutical companies are increasingly more interested in reaching their target market directly. It is not clear what will happen next with some of the

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| VIEW FROM THE TOP

SPECIALIZED LOGISTICS SUPPORT CLINICAL TRIAL GROWTH CAROLINA GALICIA Country Manager of World Courier Q: What sort of increased demand have you been seeing

must be kept in, since some samples must be frozen or must

for logistic services for the clinical trial industry?

undergo specific preconditions before shipping.

A: Mexico plays a major role in clinical research because of its strategic location. The country has grown in research

Q: Do you have to provide additional permits to those of

infrastructure and has a suitable population for performing

COFEPRIS?

clinical

pharmaceutical

A: There is legislation that defines imports and exports in

manufacturers shifted their interests to Latin America

Mexico. Companies can choose to get these permits for

is that they need large urban zones for these tests, and

exports and imports but this is a slow process. We try to

Mexico is among the largest. Global pharmaceutical

remain close to health and custom authorities to avoid

companies have carried out more than 5,000 clinical trials

miscommunication and facilitate the process. World Courier

in Latin America and 2,000 in Mexico. This is an area in

can also help companies to obtain the necessary permits.

which we can grow and host more studies. When clinical

In these cases we would expect authorities to consider the

trials began in Mexico, international pharmaceuticals were

sensitivity of the products as long periods of transportation

reluctant to perform these tests in Latin America but this

might irreparably damage them. We believe they must

perception has definitely changed. There are increasing

simplify the process, as the integrity of some studies may

requests to transfer biological samples from Mexico to

be impaired if the samples cannot be sent on time.

trials.

One

of

the

reasons

the US and Europe. I believe Mexico is doing well and that there is a good impression of clinical trials here. There may

Q: Are there major differences in the transportation of

be some budgetary obstacles as pharmaceutical industries

biotechnological drugs and smaller molecules?

have reduced their budgets and the prices of these clinical

A: Transporting biotechnological drugs involves more

trials are increasing. Even so we are prepared to receive

complexity. Our employees are trained professionals who

more studies from international pharmaceuticals.

are aware of the proper procedures for managing these delicate samples and we are always trying to improve our

Q: How does World Courier manage problems that might

services. With critical biological samples we have to evaluate

arise when transporting a sample?

all the risks and closely monitor the situation. There is also

A: Biological samples are extremely susceptible to external

an increasing demand for our services, since research

conditions, such as heat and humidity. They are also

clusters are developing in Mexico, for example in Queretaro

time sensitive and long periods in transportation may

and Jalisco. So far World Courier has not faced problems

irreparably damage them. For these reasons shipments of

ensuring coverage and our sales department is continuously

these samples can be heavily affected by environmental

working on strategies to cover this increasing demand.

concerns. To avoid delays caused by bad weather we do

332

not consolidate shipments. This way if a flight is canceled by

Q: What kind of innovations do you have to work on in

bad weather we can easily modify the route. We also have to

order to stay ahead of the competition?

deal with customs. Mexico has relatively good importation

A: We have an IT team that keeps all our systems updated

and exportation guidelines for health related shipments, in

and keeps track of all shipments and a team of experts in

comparison to the rest of Latin America. We work closely

cold chain and packaging who ensure that we are utilizing

with authorities in order to avoid delays. Our aim is to be

the latest technology. Currently we use vacuum insulated

more than just a service provider but also a partner so

panels (VIP) and phase change materials (PCM) produced

that we can instruct companies on the proper procedures.

in Germany. A team constantly analyzes the best options for

They provide the sample and we supply all the elements

packaging to ensure cost effectiveness. There are suppliers

that are needed for packaging and transportation. We have

in Mexico with similar products but we have very specific

qualified packages for most samples. Packaging is often

requirements. We also ensure that every product arrives pre-

very specific depending on the sample and the conditions it

calibrated by suppliers to minimize problems and save time.


| VIEW FROM THE TOP

STRATEGIC PACKAGING FOR PRODUCT POSITIONING HÉCTOR DOMÍNGUEZ SALDIVAR Director General of Impresora DOSA Q: How was Impresora DOSA created and how has it

Q: How have packaging requirements changed for

evolved since its creation as a packaging company?

pharmaceutical companies in the last few years?

A: Impresora DOSA began in 1993 as a family company.

A: Procedures have changed considerably and we

At the time we decided to work with the industrial sector

have had to modify our processes to increase our sales

and we started working with the food industry and with

margin. We created our own design department to offer

consumer products for the home, which allowed us to

courtesy advice to clients and we have even helped some

gather experience in the printing industry. Later we joined

companies create their own design areas. This initiative

the pharmaceutical industry, which now represents the

was principally to meet strict COFEPRIS regulations. We

majority of our clients. The pharmaceutical industry

also developed diverse strategies to avoid what we call

requires high-quality, specialized materials in line with

product contamination, which refers to incorrect shelf

strict safety protocols. Working in this sector demands

stocking as a result of similar packaging. To avoid such

a lot of experience, which represents one of our most

confusions we position different colored lines of different

important competitive advantages.

widths to facilitate differentiation. This also aids the fight against pirated products, making products distinguishable

Q: Who are Impresora DOSA’s principal clients?

and more difficult to copy.

A: At the moment we mainly work with pharmaceutical companies,

manufacturers,

and

pharmacies,

which

Q: How can your client use packaging to best position

represents between 80-90% of our sales. Our focus on

their products?

pharmaceuticals has led us to increase the quality of our

A. Product presentation is extremely important because

products and processes. We always ensure our employees

consumers often base their final decision on the

have the right qualifications and we employ highly skilled

appearance of products. In our experience, an image is

mechanical engineers and electricians from companies

worth a thousand words. Our customers are aware of

such as Heidelberg.

this and frequently decide to renew the appearance of their medicines. We give them advice on how to do so.

Q: On top of high quality standards, what other competitive

We are capable of providing them with new packaging

advantage does Impresora DOSA aim to offer?

whenever they require it as products rely on packaging

A: We treat all of our clients as though they were part of

to look innovative. This can be done immediately because

our own company. Putting ourselves in their shoes helped

we have the necessary equipment to do so. As it can be

us detect a need among pharmaceutical companies to

adjusted to whatever format type and size, we can decide

always include a technical specifications sheet as well

the best way of employing it to solve our customers’

as the standard packaging, which lead us to develop a

needs. We ensure all deliveries are done within a 21 day

complete package with of both these included. This allows

timeframe maximum.

our clients to launch their products into the market as soon as possible. In every contract we guarantee a fast,

Q: What are your expansion plans and priorities for this

high quality service. Today pharmaceuticals can compare

year?

competitors easily and choose suppliers as they please.

A: Our production plant is 7,000m2, which is sufficient

Our aim is to focus on speed of deliver and quality above

to cover all of our clients’ needs. At the end of last year

cost, and so we deliver projects rapidly and reliably, and

we finished the construction of a warehouse but need

have, as a result, gained even more clients. Laboratories

to continue expanding our storage space to house our

require strict health and safety standards from all their

two high-capacity production lines (8,000-10,000km/

producers. It is not easy to enter this market since a

h). Within the next two years we would like to join an

considerable initial investment is required to buy the

industrial park that develops brushed steel packages and

specialized equipment required

even larger labels.

333


| VIEW FROM THE TOP

MOVING BEYOND 3PL JOSÉ LUIS BARRERA ALDANA New Projects and Logistics Director of NTA Logistics

Q: What can you tell us about the creation of NTA Logistics

Q: What is NTA Logistics market strategy?

and what is your market strategy?

A: Our market strategy is to offer services only for

A: NTA Logistics began as a family company funded by two

pharmaceuticals,

friends. Initially it was called National Trade Air, but it became

technology, flexibility, and quick responses are essential

NTA Logistics de México in 2003 and repurposed itself into

for our business. Our strategy focuses on long term

providing logistic services for pharmaceutical companies.

relationships in order to maintain strong client relationships

The company has grown continuously and multiplied, but as

and grow alongside them. This strategy allowed us to grow

we are specialized in a niche market we have a low profile.

as a company and increase the number of services we

Despite this, we are leaders in the market of transportation

provide. We increased our clients and now we can offer

services for pharmaceutical companies. Among our greatest

them a wider portfolio of logistic services to tackle their

advantages are our agility and flexibility to provide solutions,

specific needs as soon as we identify them. We generally

which allow us to be ideal intermediaries among laboratories

create dedicated solutions for clients and then adapt

and their different clients. Pharmaceutical companies by

them for the rest of the market. NTA Logistics is currently

nature have rather strict requisites as their products are

working directly with more than 50 clients and indirectly

intended for human health, thus they must guarantee their

with slightly more than 30. An integral and congruent

quality, efficiency, applicability, identity, and purity. In order

ethics code with the pharmaceutical market is of highest

to work with them we must guarantee and certify that their

priority for us.

thus

security,

innovation,

quality,

products maintain these standards while we handle them. Q: What percentage does logistics represent to total Q: What is the competitive advantage of NTA Logistics?

manufacture and distribution costs?

A: Our flexibility and agility have allowed us to rapidly adapt

A: As requirements for distribution and storage of

ourselves to these changes to provide fast responses to

medication are extremely strict, these carry high costs.

all our client’s needs. Our main differentiators are efficient

For example, our vehicles cannot be older than five years

deliveries and real time tracking. Our network covers all

and we must certify our personnel yearly. The logistic

main cities in Mexico and our delivery times are 24, 48,

costs vary depending on the cost of the product, but they

and 72 hours depending on the requested service, but we

generally represent from 2.5 to 3%. While the percentage

can also offer deliveries the same day in special cases. Our

may seem smaller for expensive products, additional

service has grown beyond the distribution of medications

requirements such as cold chain, volume delivery, and

and now we are able to deliver medical and laboratory

traceability must be taken into account. On the other hand,

equipment as well as materials for clinical research. We

recent market changes and the need to manufacture at

also provide integral and specialized storage services in

the lowest possible price are influencing companies to

different schemes including dedicated and shared. For

cut costs where possible, and therefore companies aim to

example we provide a service called ‘almacenes dedicados’

reduce distribution costs of expensive products to 1.5%.

(dedicated warehouses) with a sanitary license in our

334

client’s names and we take responsibility for the storage

Q: What are the main challenges currently being faced by

and distribution of their products among their clients,

the drug distribution segment?

including wholesalers, public and private institutions,

A: The main challenges for NTA Logistics are adapting

doctors, pharmacy chains, and independent pharmacies.

to the regulation changes and the policy changes

We are also the only company in Mexico to have received

implemented by the companies in the sector. Previously, in

the NMX SMTC01 certification from CANIFARMA for the

order to distribute in Mexico it was necessary to have a local

storage, transportation, and safekeeping of pharmaceutical

manufacture plant or to create a hosting scheme with a

merchandise. We have also been recognized as a Socially

local laboratory. This requisite was modified and nowadays

Responsibly Company (ESR) for four consecutive years.

laboratories are able to operate with a storehouse under


their control raising the demand of storage services especially for companies that were just entering the country and for laboratories whose manufacture structure required them to close plants in Mexico. Now, it is more common for companies to abandon services they do not consider profitable to focus on their key activities, resulting in companies hiring third parties that provide such services also known as “Third Party Logistics” (3PL) and in some cases 4PL. Among the main factors for them is to correctly choose and develop these third parties. Laboratories are highly interested in security, which they divide into ‘safety and security’. The latter refers to the prevention of robbery and loss of materials, while the former refers to ensuring the transportation chain keeps the integrity of the product from the point it leaves the manufacture plant. This implies having strict traceability in order to know at all times who handled it at every step of the way and whether it was kept under the required safety conditions. Q: How have recent changes in the distribution segment affected your business? A: The private market in Mexico represents 75% of the pharmaceutical market in terms of value. It is not equal in terms of units, since the greatest consumer of medication is the public sector, which also pays a fairly low cost. The private sector works with several wholesalers and increasingly through direct sales to pharmacies and supermarkets. In Mexico, the bankruptcy of a mayor distributor led to their market share being reassigned to other distributors in the same segment, as well as new distributors entering the competition. We follow the commercial strategies of manufacturers. In the public market there are new supplying schemes such as the use

responsible for preventing and handling these events. Our

of a central supplier, integral services, administration of

operation process is very fast so the product is minimally

pharmacies and resupply, delivery dates, and products that

exposed to alterations or substitution by third parties, thus

require strict control of temperature during transit, among

we have a low incidence of these situations.

others, which force us to develop different logistic models. Q: What are your plans for 2015? Q: What control point do you have to prevent counterfeit

A: NTA Logistics is planning to increase its operation

products?

capacity and infrastructure on our Distribution Centers,

A: NTA Logistics is not qualified to identify counterfeit

cross docking, and warehouses. We have grown and now

products, thus we monitor medications from the point they

we are in a restructuring stage in which we are planning

leave the production laboratory to the moment they are

to fortify and simplify our processes to make them

delivered to the client. The product is only exposed in two

more efficient. We are implementing administrative and

events. The first is on the road where it could be opened by

operational changes, as well as updating our technologies.

authorities or other third parties and the second is during

On market terms we are planning on acquiring new

air delivery. Our most common procedure to ensure the

clients and adapt to their needs. We are also aiming to

integrity of the product are security labels that allow us

develop the new services we have identified are needed

to check that the product has not been opened at any

by the market and planning to expand our current services

point during transit. In case it has we immediately notify

including storage, inbound distribution, and reverse

the laboratory to determine the course to follow. NTA

logistics. NTA Logistics wants to continue being identified

Logistics has an area of equity security which is equally

as the reference point and to address customer needs.

335


| VIEW FROM THE TOP

SEALS FOR SECURITY AND QUALITY ORI LIEBERMAN International Projects Manager of Holomex

Q: Where did your interest in holograms start and how

Q: Who are your major clients in the industry and how has

was Holomex founded?

working for them molded your service approach?

A: My father founded Holomex. At MIT, he studied under

A: We cater to almost all of the major players in the

Emmett Norman Leith, the inventor of the hologram, who

pharmaceutical industry, such as Pisa, Bio Zoo, Medifarma,

did not invent the hologram for security purposes, but

Wyeth, and Liomont. Beyond this sector we also work

for an artistic end. Moreover, the holograms were only

with Visa. Beyond providing us with a large client base,

visible when put under a laser. So my father, along with a

the pharmaceutical industry has helped us to improve

professor at MIT, realized the potential of the holograms

our procedures. Pharmaceutical companies have given

and he developed the concept we use today. He then came

us the opportunity to grow. When you are working

to Mexico and founded a small hologram company and

with pharmaceutical companies, they have their own

started to manufacture small items, such as holographic

requirements. Our ISO certification wins us trust and

key chains. From these artistic trinkets he learned enough

this ISO is much stricter than many other quality control

about holograms to found this company. Thirty years

measures. Pharmaceutical organizations are quite extensive

later, my father is well known to everyone in the hologram

in giving feedback, checking for any irregularities, and so

industry. Due to his work, and his association with one of

what we learn from this improves the company. Thanks to

the forefathers of holograms, he is a recognized pioneer

these companies, we have grown and improved processes

of the industry.

in ways that might not otherwise have occurred to us. They also share their ideas, as we share ours with them.

Q: What place do holograms have in the pharmaceutical industry today?

Q: What role does security play in the production of such

A: In the pharmaceutical industry, or in any industry,

highly sensitive packaging accessories?

a hologram is the only thing that cannot be falsified,

A: We place very strict measures in place for security

meaning that sensitive information can be stored in the

reasons. We cannot just give away the metal used for

image. Since not many companies produce holograms,

the hologram even if a client requests it. We have a vault

the same hologram cannot be copied from another client.

where we keep all the holographic plates belonging to

The physical appearance of the hologram is made up of

clients. After it is closed, it can only be accessed with a

nanostructures, which are in turn made based on optical

unique password. It is hermetically sealed and keeps the

and chemical components. Next, the hologram is plated,

plates at the optimum temperature so that they do not

a four-week process that precedes printing onto the final

get damaged.

material. Holograms are not made of ink, but of light diffraction, so without light the image will not appear.

Q: Do your clients specify the parameters of the holograms or is it something you design in-house?

336

Q: Are companies likely to adapt hologram technology on

A: Design is largely a joint effort. Sometimes clients

a wide scale as a form of data protection?

approach us with a clear idea of what they want. On other

A: Hologram measures are in a phase of evolution. Hologram

occasions, our design team makes them a personalized

stickers provide a number of security measures. When

hologram. We advise them on what we think may be the

opening a box containing medicine, for instance, the sticker

best option. We are not just a company that sells holograms

is broken which can indicate tampering. The idea here is to

but also a company that sells solutions. Sometimes clients

be able to keep a record of who opened the box, since the

arrive with branding or copyright problems, so we help to

sticker cannot be resealed and used on another container.

design a really aesthetically pleasing logo which, at the

The hologram, then, makes it clear to the buyer whether or

same time, protects their data. We have worked with many

not the package has been opened previously, which means

industries beyond the pharmaceuticals sector. The function

they can trust a product when its sticker is intact.

of the logo is two-fold. It protects from copyright and


contributes to the company branding, and it also provides

competitors, foreign or domestic, as a result of my father’s

a measure of security for the client. Secondly, the hologram

work. In addition, we have considerably lower prices. A big

helps with brand recognition, since in Latin America, people

factor is that our competitor’s machines lack the capacity to

recognize the hologram as a marker for a quality product

carry out short runs. We work on a massive scale, printing

that carries a certain prestige. The hologram, then, boosts

labels in the thousands and the millions, and so more and

sales. Quality pharmaceutical companies come to us

more customers are coming to us. We started working with

because the hologram increases their sales.

Bimbo in the US but when it comes to the choice between having a factory in the US and one in Mexico, we are always

Q: Has there been a lot of growth in Holomex’s number of

going to choose Mexico. So in the US we do have an office

clients and sales?

but all the production is carried out in Mexico.

A: We have seen growth and the numbers are continuing to grow. Expansion is our next priority. We have already

Q: What are your priorities and how do they reflect on

invested in new machines and we are beginning to produce

your desire to expand into other markets?

heat-shrinkable PVC labels. Our products can be found on

A: We have an open market in the US, Europe, and Africa

medicine bottles, and on cough syrup seals. Water barrels

where there are no problems with demand. Right now,

that already have the hologram now include our labels,

business is constant, and we know that there is a market

as these barrels were being replaced with lower-quality

for holographics in Europe. It is a little more complicated

materials made in Taiwan and China. We also hope to

to expand into Asia, since costs are low and there is a

break into the food industry.

big problem with falsifying holograms. Moreover, in the European market people are more predisposed to buying

Q: What kind of relationship do you have with the client

quality products, and this will be one of the markets where

after the product has been completed?

the hologram works best. There are a lot of companies

A: We offer a lot of options to the client, so the relationship

that try to break into the Asian market but it happens to

is a strong one. We assess all the issues to prevent copying

have several barriers, and so their entry is partial.

of the hologram, and we keep the master. If they do not have a brand logo we can make a generic hologram for them. Sometimes they want to print something a little more personalized with the hologram, such as modeling them after driver license holograms, for instance. We try to personalize the hologram, but also to prevent copying. Our hologram has helped to create a quality pharmaceutical market, which has helped to weed out lower-grade products. Q: What are the legal requirements for the production of holograms in Mexico? A: In terms of products for human consumption, such as water and pharmaceuticals, there are a number of rules that need to be followed. Luckily, the stickers are placed on the exterior of the boxes and do not come into contact with the product, so there are not as many regulations relating to holograms. This is of benefit to us, since in this industry the competition is so fierce that companies must constantly strive for the next level. The fact that we do not need to focus so much on legal requirements gives us more time for design and innovation. Q: Do you see a lot of competition coming from places like the US or Canada or do you think that the Latin American market prefers local companies like Holomex? A: The Mexican and Latin American markets have strong trust in local companies. We have the added benefit of offering a higher quality product than many of our

337



Wealthy Mexicans have been traveling to the US and Western Europe to receive medical care for many years, but the tide has been turning and Mexico is now the second most important

medical tourism destination in the world. The Ministry of Economy estimates this business will reach US$3.3 billion in 2015 and increase by 7% in 2016. More than one million foreigners – mostly Americans and Canadian – come annually to benefit from dental treatments, elective surgery, cosmetic surgery, cardiology surgery, and bariatric surgery at 60-80% lower costs than in the US. This chapter will look at the most relevant medical tourism hubs and hospitals’ efforts to increase the number of medical tourists visiting the country. We also look at other markets that have established successful medical tourism markets that could serve as inspiration for Mexico.

HIGHLIGHTS • Medical tourism hubs • Common procedures in Mexico • Hospitals’ efforts to attract patients • Business opportunities • Study case: Thailand as the world’s leader in medical tourism

MEDICAL TOURISM

13


THE MEXICAN HEALTHCARE & LIFE SCIENCES INDUSTRY IN ONE BOOK

MEXICO W HEALTH REVIE

O MEXIC VIEW TH RE HEAL

CAN YOU AFFORD NOT TO BE INCLUDED? To nominate your company for participation in Mexico Health Review 2016 visit:

www.mexicohealthreview.com

For more information please contact our team at: +52 55 5255 0077 jc@mexicohealthreview.com

340


CHAPTER 13: MEDICAL TOURISM 342

ANALYSIS: Medical Tourism Potential Yet to be Fully Explooted

343

ANALYSIS: Main Treatments Attracting Medical Tourism to Mexico

344

VIEW FROM THE TOP: Dr. Jesús González Treviño, Clusters Council of Nuevo Leon

345

INSIGHT: Emilia López-Portillo Woo, Monterrey Health City

346

VIEW FROM THE TOP: Gabriela Martínez & Dr. Fernando Rivas Olivares, Hospital Amerimed

347

MAP: Medical Tourism Clusters

348

ANALYSIS: Taking on Tijuana: Medical Tourism Beyond the Border

350

VIEW FROM THE TOP: Dr. Eduardo Loya Cortés, Hospital Galenia

352

ANALYSIS: Case Study: Thailand

353

ANALYSIS: Mexico Ranks Fifth Globally for Cosmetic Surgery Levels

341


MEDICAL TOURISM POTENTIAL YET TO BE FULLY EXPLOITED At a time when increased interconnectivity is helping to

new high-quality services and referring patients to the

fuel globalized mindsets, it is not surprising that patients

most appropriate hospitals. Baja Medical Tourism, Sonora

are increasingly looking for specialized healthcare services

Hospitality, Chihuahua Medical City, Monterrey Ciudad de

beyond their own borders. Medical tourism can offer

la Salud, and Medical Travel Under the Sun in Cancun have

patients from countries with high surgery costs access

several activities that promote medical tourism destinations

to high-quality medical procedures at affordable prices,

in Mexico, as well as professional training for physicians. The

and present enormous economic potential for developing

hospitals at the forefront of medical tourism services include

markets.

Christus Muguerza, Grupo Ángeles, CIMA, Galenia, San

The

global

medical

tourism

business

was

estimated by the OECD in 2014 to be worth US$40 billion

Javier, TecSalud, Ginequito, OCA, and ABC.

and countries like Thailand, Mexico, the US, Singapore, and India are among the most significant destinations. In

Improving public policy and infrastructure issues is crucial for

Mexico, more than one million foreign patients are treated

supporting the development of this business. For instance,

annually and, according to the Ministry of Economy, the

in Tijuana, a specific lane at the border was designated for

medical tourism sector is expected to generate US$3.3

people entering or leaving the country for medical reasons,

billion in 2015 and rise by further 7.3% by 2016 in accordance

which significantly increased the number of people visiting

to figures cited by Dr. Jorge Alberto Villanueva Hernández

hospitals in that city. On the contrary, although it competes

of Puerto Vallarta’s CMQ Hospitals.

with other states for federal resources, Quintana Roo could prioritize updating infrastructure and training specialized

In 2012, the latest year for which figures are available,

doctors in its popular medical tourism destination of Cancun.

Mexico received one million medical tourists whereas

Proméxico may have designated Tamaulipas, Chihuahua,

Thailand hosted marginally more – 1.2 million as reported

and Sonora as possible health tourism destinations, but

by Patients Beyond Borders. Today, Mexico is the preferred

all three remain under travel warnings from the US State

destination for many US citizens due to a variety of factors,

Department and, as a consequence, have not seen as

including geographical proximity, low costs, highly trained

significant an influx as the other, safer states.

specialists, a wide variety of procedures and treatments, cutting edge infrastructure, and high quality services with

Heavy promotion is required to ensure that Mexico’s real

international accreditations. After all, the diseases affecting

achievements in medical tourism no longer fly under the

Mexicans are similar to those affecting US patients.

international radar. Authorities could be more aware of the advantages and impacts that medical tourism has in the

Insurance companies in the US are aware that many of their

country, developing a plan for creating the right conditions

customers look for options abroad, and have devised policies

for incentivizing this business. Meanwhile, existing and

that include medical treatments in other countries. Potential

potential health clusters could firm up their infrastructure

savings are estimated to range between 36-89% in the fields

and prioritize the attraction of foreign medical patients.

of oncology, cardiology, plastic surgery, odontology, and gastroenterology. A heart bypass costs US$27,000 in Mexico, compared to US$144,000 in the US. Knee replacement procedures cost 76% less in Mexico. The country also

Medical Specialty

Procedure

Plastic surgery

Liposuction, facial, mammoplasty

of the cost of treatment within the US. In addition to cost,

Odontology

Cosmetic and reconstructive

quality is a crucial factor for patients making the decision

Cardiology / Heart surgery

Bypass, valve replacement

Orthopedic surgery

Hip or knee replacement, joint surgery, arthroplasty

Bariatric surgery

Gastric bypass, gastric band

Fertility

In vitro fertilization

Transplants

Cell, organs, tissues

Eye surgery

Treatments for myopia, astigmatism, farsightedness, cataracts, glaucoma, etc.

specializes in weight loss treatment and surgery, providing weight management programs to obese patients at 40-70%

to receive medical treatment abroad. According to the Health Tourism Report published by ProMéxico, Mexico has 122 hospitals certified by the General Health Council. There are currrently eight hosptials certifed by the international medical accreditation agency Joint Commission International (JCI) in the country. The most important destinations for medical tourism in Mexico are Baja California, Chihuahua, and Cancun, although Mexico City, Nuevo Leon, and Jalisco have more certified hospitals. Medical tourism associations and clusters play a compelling role in communicating Source: ProMexico, 2014

342

MOST COMMON PROCEDURES IN MEXICAN MEDICAL TOURISM

Diagnostics and exams


MAIN TREATMENTS ATTRACTING MEDICAL TOURISTS TO MEXICO Until now, talk of Mexico’s appeal to foreign patients has

With heart bypasses costing US$144,000 north of the

focused on accessibility and competitive prices, but

border, some heart procedures performed in Mexico cost a

Mexican medical care offers much more than this. A

fifth of the price, and angioplasties can cost slightly under

bariatric medicine pioneer and home to many world leaders

a third of the price in the US. Complex procedures such

in cardiac surgery, the country is a hub of medical expertise.

as myocardial revascularizations, as well as on- and offpump coronary surgeries, cost less but are performed by

BARIATRIC MEDICINE

surgeons who often have lengthy experience practicing in

Bariatric medicine is undoubtedly one of Mexico’s flagship

the US.

medical tourism products. Although only recently approved by the FDA, bariatric treatments are an established part

DENTAL SURGERY

of the treatment landscape in Mexico, with procedures

One-time dental surgeries tend to carry a hefty price

offered at five major locations throughout the country. The

tag, making them a clear area of prioritization for

three most important sites are Tijuana, Cancun, and Cabo

medical tourism. Patients with dental issues tend to be

San Lucas, which are also among Mexico’s most popular

underinsured, making braces, dental crowns, dental

tourist destinations. Monterrey, a three-hour drive from

bridges, and implants installed south of the border

the US border, is highly accessible to the largest medical

an appealing prospect. Cosmetic treatments are also

tourism demographic and the city’s health cluster is also

available, including complex recontouring procedures.

an attractive element. Finally, Mexico City’s international

Major restoration work typically costs a third of what

airport sees daily arrivals from all over the US, none more

it might in the US, and root canals hover around the

than a six-hour flight away.

US$200 mark. With high-quality dental care available in the accessible city of Tijuana and the beach resort of

Liposuction is a relatively complex treatment, involving

Puerto Vallarta, cities such as Mexicali are beginning to

keyhole surgery and the suction of at least 5 liters of fat and

compete, with round-trip bus-routes appealing to large

fluid from the body. The treatment often requires aftercare

numbers of Latino dental patients residing in the US.

procedures, with excess skin needing to be tacked back using

Resort cities such as Cancun and Los Cabos are also home

facial, arm, and breast lifts. These complications mean that

to a number of specialized clinics, meaning patients can,

other, more innovative treatments are becoming popular.

extraordinarily, enjoy their recovery.

Gastric sleeve surgeries, for instance, are popular with people of whose BMI is over 30. The logic behind the surgery is to

COSMETIC SURGERY

reduce food intake by reducing stomach capacity. Appetite-

From tightening crow’s feet to much more serious

stimulating hormones are also removed. The procedure

measures, the standard and price for cosmetic surgeries

involves the removal of 60 - 85% of the stomach, leaving a

in Mexico continues to attract medical tourism in high

thin ‘sleeve’ to replace the lost material, and eliminating the

numbers. Many cosmetic surgery clinics offer premium

need for intestinal rerouting. Patients generally return to their

packages including post-surgery care and transport

daily routines within a week of the surgery, with their overall

services, with some Cancun-based clinics also offering a

loss of excess body weight standing at an average of 30 -

personal bilingual assistant to patients.

50% over a six to 12 month period – a high return on a fourday trip that includes pre- and post-operative hotel stays.

The full set of cosmetic procedures available in Mexico ranges from eyelid treatments and rhinoplasty to post-

Gastric bypass surgery is also suitable for patients with a

partum vaginal reconstructions and gender reassignment

high BMI and is, in fact, the most popular surgery of its

surgeries. Savings made from lower overheads and

type, given that it can fight the onset of diseases related

operating costs, along with the lower price of malpractice

to obesity such as depression, diabetes, hypertension, and

insurance, are passed on to the patient. The standard

It is something of a ‘magic bullet’ treatment, with most

package of plastic surgeries include gender reassignment

patients losing the majority of excess weight within the

procedures, fat grafting, liposuction, breast implants,

first two years.

silicone removal, lip lifts and fills, orchiectomy, and hysterectomy. Others offer innovative surgeries such as

CARDIOVASCULAR TREATMENT

‘mini-facelifts’, which target specific areas of the face via a

While Mexico may be struggling with its own heart disease

small incision in a part of the face that is not easily visible

issues, the country is an appealing destination for foreign

to others. Cancun locations offer laser makeovers, fat

patients living with cardiovascular problems.

transfers, and body contouring.

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| VIEW FROM THE TOP

MONTERREY CLUSTER CONNECTING STAKEHOLDERS DR. JESÚS GONZÁLEZ TREVIÑO Director General of Clusters Council of Nuevo Leon Q: Where does the health cluster fit within the Monterrey

private investment is a challenge. The government may

cluster network and what are your main goals for the

at a later date set out an overall template for the sector,

development of the industry?

but it is not a current priority. However, the opportunities

A: The council aims to connect the government, private

are there. With approximately 20 million underinsured US

industry, and academia, to promote a joint contribution to

citizens, our hospitals are in demand, all the more because

the common cause of growing Monterrey’s economy. Each of

our prices are one third of the prices in the US, while our

the three players has a particular role, with the government

services are often better. We also find that patient-doctor

identifying the most important sectors for the economy, and

relations in Mexico are very pleasant, as here physicians

deciding how each one needs to grow. The private sector is

really make the time for their patients, seven days a week.

highly effective in developing the best human capital. Finally, academia offers training and development in areas where our

Q: What is the perception of the hospital network in

people are lacking skills.

Mexico from a medical tourism perspective? A: We did have issues for a number of years concerning

Q: How do you aim to attract greater participation in the

security. In the last 18 months, calm has descended

cluster among health companies in Monterrey?

however. During the difficult times, our hospitals saw

A: The cluster consists of committees that focus on

a drop in new patients. When I was president of the

different

development

health cluster I formed a new committee for security and

planning, competiveness, strategic infrastructure, human

protection, uniting all the security personnel of the cluster

resources, and transparency. All companies have a vested

hospitals. Security issues had in fact caused some hospitals

interest in these areas, which draws them in on a motivation

to lose their global certifications, which are important for

not exclusively tied to profit. Cost-effectiveness is one

attracting international patients. Initially it was difficult to

challenge for industry participants, since involvement

convince hospitals to pay fees for accreditation after the

costs money in the short term, and companies are unsure

drop in foreign patients entering the country, but since the

how to allocate personnel to the cause and in what way

security situation has changed, we have once again turned

their hours should be funded. In Europe, the attitude to

to examining US health policies and what they mean for

competition among companies in the same sector is

medical tourism. Our own national accreditation is now

healthy and collaboration is accepted as being important.

equal to international accreditations, lifting our standing

For us competition fears have been more difficult to

to the same level of quality as the US.

issues

including

innovation,

overcome. Since this experience of working together is new for many Mexican companies, we need to convince

Q: How accessible is information for potential patients

the industry to collaborate and to share information. Much

looking at Mexico as a destination for surgery?

knowhow is shareable without revealing trade secrets, and

A: We have established a website listing all of the hospitals

in areas such as medical tourism that can benefit the whole

in our cluster, promoting the specialized procedures

region, people are more willing to share.

associated with each. Patients can shop around based on the surgery they need, be it bariatric, cardiac, spinal,

344

Q: To what extent do you collaborate with the government

or aesthetic. Unfortunately, we have no key performance

to promote medical tourism and how much of a priority

indicators to show which hospitals have the best results

is this area?

for each procedure. However, our hospitals have different

A: The government is focusing on attracting investment

factors which mark their unique expertise. For some,

but we are competing with the automotive and aviation

technology is their strongpoint. For others, their facilities

industries, which are creating a lot of employment in

and treatments are above-par. It is also important to

Nuevo Leon. We also compete with other states for

know how the insurance companies’ policies cover some

investment and so reaching the ideal 1:1 ratio of public to

procedures more comprehensively.


ATTRACTING MORE INTERNATIONAL PATIENTS Medical tourism clusters are networks of important

the Joint Commission International (JCI), López-Portillo

healthcare, financial, and tourism institutions that market

explained “the General Health Council’s requirements

medical procedures and services within the country in the

are essentially the same as those of JCI, some of them

same way that a holiday package would be sold. One such

actually being more comprehensive. Four hospitals did not

cluster exists in Monterrey, the third largest city in Mexico

renovate their JCI accreditation.”

which is currently emerging as a leader in providing complex surgeries in the fields of cardiology, orthopedics,

As part of the services offered by MHC, patients receive

and oncology. Monterrey Health City (MHC), which

information on medical treatments offered in Monterrey,

integrates the participation of government, academia, and

contacts in hospitals, and a comprehensive package

private institutions to evaluate and evolve procedures,

for patients coming from abroad. In terms of patient

consists of 16 hospitals. According to its Director General

experience, from beginning to end every process and

Emilia López-Portillo Woo, there are plans to expand to

procedure is accounted for. Airport transfers, food and

20-25 member hospitals. “Although private hospitals in the

accommodation during recovery time are taken care of by

same area could be seen as competitors, the cluster is a

the cluster, capitalizing on incorporated contacts within the

beneficial hub in which hospitals share best practices and

tourism industry. According to López-Portillo, this makes

are supported in terms of certification and security issues,

a huge difference to medical tourism in Monterrey, and

ultimately fostering the medical tourism industry within

to tourism as a whole, since patients who leave satisfied

Monterrey,” López-Portillo says.

are more likely to return, whether it is for another medical procedure or simply for a vacation.

MHC was set up in 2005 by Nuevo Leon’s Secretariat of Economic Development after the growing demand for

“Clusters like MHC can also solve some of the problems

medical services from foreigners was recognized. Although

faced by the Mexican healthcare industry today,” says

Monterrey is a hub for medical specialization in complex

López-Portillo. “For instance, lack of private insurance

procedures and medical innovation, López-Portillo believes

can mean that people have to go to the public system, so

that many tourists associate Mexico with the kind of medical

more collaboration between public and private institutions

tourism that normally takes place in Quintana Roo, such

could improve access. MHC encourages this with economic

as cosmetic procedures and orthodontology. Therefore,

incentives from the government agencies in Nuevo Leon. In

she identifies the need for better promotion of the highly

recent years, the San José Hospital has been an example of

specialized medicine capabilities in Monterrey Healthcare

the way in which private hospitals can share their technology

City. In fact, due to the ever increasing developments in

and equipment with public institutions.” In June 2015, the

the field of oncology and the state-of-the-art treatment

MHC cluster started to broadcast a live, interactive radio

facilities in Monterrey, López-Portillo believes there has

program aimed at targeting Canadian patients who often

been a surge in the number of Mexican cancer patients

experience long waiting times for treatment. In addition, the

coming to the city to seek treatment, creating a platform to

annual medical tourism congress will be held in conjunction

increasingly spread the word outside Mexico.

with ProMéxico in 2016, which is expected to also gather

“The cluster is a beneficial hub in which hospitals can share best practices and are supported in terms of certification”

Emilia López-Portillo Woo, Director General of Monterrey Health City

BEST PRACTICES AND CERTIFICATIONS

the clusters in Jalisco, Quintana Roo, and Tamaulipas. These

The cluster has a designated Quality and Safety Committee,

clusters have already approached the Monterrey cluster in

responsible for supporting the smaller hospitals and clinics

an attempt to make conjoint efforts in promoting Mexico as

with their certification processes. All of the hospitals

the best medical tourism destination in the world. The cluster

involved in the cluster are certified by the General Health

also plans to integrate patient testimonials, using feedback to

Council, the highest certification body in Mexico. Although

make improvements and further developing positive aspects

some hospitals initially opted to become certified by

of the care provided.

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| VIEW FROM THE TOP

DIVERSIFYING CANCUN’S TOURISM BASE LEFT: Gabriela Martínez, Director General of Hospital Amerimed RIGHT: Dr. Fernando Rivas Olivares, Medical Director of Hospital Amerimed

Q: What were the main objectives underlying the creation

has minimal complications. However, while it is approved in

of Hospital Amerimed?

Europe, the FDA has not yet approved it. This means that

FR: In 2001 we opened a clinic in Cancun and it was such

prostate cancer patients from the US must go to Mexico

a success that we decided to build the Amerimed Hospital,

or Europe for treatment. Another advantage for patients

the construction of which was completed in 2003. We began

coming to Mexico is that cosmetic surgery procedures that

to transition into providing medical tourism after obtaining

are available in their native country are more accessible

a solid local patient base, and now the primary objective

in Mexico, while we are closer to the US than Europe.

is to be the first point of contact for medical emergencies

The environment in Cancun really creates a haven for

and illnesses while on vacation. We are very focused on

people who seek aesthetic cosmetic surgery, with most

international patients because there are such large quantities

requested surgeries including facial, breast augmentations,

of tourists arriving every day, yet so few resources available

liposuction, or abdominoplasty. Nevertheless, medical

in terms of medical treatment, especially of the quality

tourists are not only paying for hospital care, they consider

international patients are generally accustomed to receiving.

the cost of flights, accommodation, food, and, as a result, we must remain as competitive with pricing as possible to

GM: In about 2003, the shareholders communicated that

continue attracting patients to Mexico.

they envisioned specialist hospitals in Cancun and Los Cabos. As a result, they set up the facilities to cater not only

Q: What is the balance between the local and international

to medical procedures but to maternity needs as well, for

patients that you treat?

those that unexpectedly go into labor while on vacation.

GM: Around 80% of our patients are local and 20% are

We opened a program to target obesity in 2009, and in

from abroad. We expect this figure to rise in the future. To

2011 we started a program that strengthens the function

see this happen, we are looking for positive feedback from

of the central nervous system for people with multiple

companies who refer patients. A recommendation by US

sclerosis. In 2015, we hired highly specialized doctors

companies inspires trust in new clients, in the same way as

who work in interventionist cardiology and interventionist

when patients are satisfied with our work. We also have a

radiography, among other innovative areas.

state-of-the-art hospital in Cozumel that opened in 2014. With two hospitals in Cozumel and Cancun, and a planned

Q: How did you discover the potential of the medical

expansion in Playa del Carmen, this is a really exciting time

tourism market?

for us.

FR: People who were involved in projects in the medical tourism area identified a gap in healthcare that met

Q: What efforts are needed to grow in the medical tourism

international standards and pitched the project to us. Since

industry in the region?

then, we have always used the approved international

FR: The government is making a big effort but a campaign to

procedure for whatever condition we treat, relying on

promote medical tourism in collaboration with the Ministry of

globally trusted protocols.

Tourism was only implemented five years ago. Considerable investments are being made to promote the industry in

346

Q: Are hospitals in Mexico using innovative technology for

countries like Costa Rica, Brazil, Colombia, and India, where

common treatments?

medical tourism spreads to conditions like cardiology

FR: When patients seek treatment overseas, they still

procedures. The Ministry of Finance and the Ministry of

expect

For

Tourism, as well as other Mexican government agencies are

example, we use a treatment for patients with prostate

very proactive in trying to replicate the conditions in these

cancer called high intensity focused ultrasound (HIFU),

countries, using marketing tools and business contacts

which eliminates cells around the prostate with intense

to ensure that Mexican market leaders meet with foreign

ultrasound waves. This treats male potency, is very fast, and

investors to generate investment in this industry.

cutting-edge

surgeries

and

technology.


| MEDICAL TOURISM CLUSTERS 1

2 3

4 7 8

5

9

6

14 11 12

10 13

1. TIJUANA, BAJA CALIFORNIA

Grupo Christus Muguerza

10. LEÓN, GUANAJUATO

SIMNSA

Hospital Ginequito

Clínica Cer

Centro Médico Excel

OCA Hospital

Hospital Siena

Hospital Ángeles de Tijuana

Hospital Universitario de Nuevo León

Hospital Ángeles León

CODET VISION INSTITUTE

Clínica Cuauhtémoc y Famosa (CCYF)

Hospital Aranda de la Parra

Protegencell

(FEMSA)

Hospital de la Luz

Cosmed

Doctors Hospital

Serena Senior Care

Servicios Integrales Nova de Monterrey

11. ZAPOPAN, JALISCO

Hospital y Centro Médico Del Prado

Hospital Zambrano Hellion

Centro Médico Puerto de Hierro Centro

2. MEXICALI, BAJA CALIFORNIA

6. MONTEMORELOS, NUEVO LEON

Almater

Hospital La Carlota

Hospital Real San José 12. GUADALAJARA, JALISCO

Hospital de la Familia

Hospital Ángeles del Carmen

Hospital Hispano Americano

7. NUEVO LAREDO, TAMAULIPAS

Hospital Bernardette

Hospital de la Mujer

Hospital Santander

Hospital México Americano

Hospital de Especialidades

Hospital Siloé

3. CD. JUAREZ, CHIHUAHUA

San Ángel Hospital

Hospital San Javier

Hospital Ángeles Ciudad Juárez

Hospital México Americano

Sanatorio San Francisco de Asís

Star Médica Ciudad Juárez

Hospital San José Nuevo Laredo

Hospital Lomas Providencia

4. CHIHUAHUA, CHIHUAHUA

8. REYNOSA, TAMAULIPAS

13. MEXICO CITY

CIMA Chihuahua

Hospital Regional del Río

Médica Sur

Clínica Cumbres Centro Oncológico de Chihuahua

Centro Médico ABC 9. MATAMOROS, TAMAULIPAS

Hospital Ángeles del Pedregal

Hospital San Charbel Matamoros

Hospital Español

5. MONTERREY AND SAN PEDRO,

Hospital

NUEVO LEON

Médico Quirúrgicas Matamoros

14. CANCUN, QUINTANA ROO

CIMA Monterrey

Hospital del Valle Matamoros

Hospital Galenia

Hospital San José Tec Salud

Centro Médico Internacional

Hospiten

Centro

de

Especialidades

347


TAKING ON TIJUANA: MEDICAL TOURISM BEYOND THE BORDER The national government of the world’s second most

2012 – to speed up wait-times in crossing the border

popular destination for medical tourism is beginning to

at San Ysidro. Passes issued by tourist officers and

recognize the potential future worth of an industry which

confirmed by doctors as part of consultations cut waiting

contributed an estimated US$4.2 billion to the country’s

times crossing the border from three hours to 20 minutes.

GDP in 2013, according to Mexico’s Ministry of Economy.

Pick-up and drop-off services offered by some hospitals

Should the General Law of Medical Tourism pass Senate as

extend over the border to San Diego airport. The city’s

expected later this year, the industry’s tighter promotion and

push for excellence in care staff and hospital equipment

regulation will no doubt boost the trustworthy reputation

has also seen Tijuana shake off its reputation as a low-cost

of Mexican health services in the eyes of foreign travelers.

version of US care, flooded with backstreet liposuction

With a number of recognized templates available to travel

surgeries and imitation-brand pharmaceuticals. Hospital

agents, package deals can only be expected to proliferate.

Ángeles, a US$60 million facility boasting 122 beds, treats around 1,500 US patients per year. The hospital’s care

Mexico’s medical tourism centers fall into three categories:

staff is generally bilingual, and, has lengthy experience

border towns such as Mexicali and Tijuana, accessible urban

practicing north of the border.

centers such as Guadalajara and Monterrey, and established tourist destinations like Yucatán and the Rivera Maya. The

A drop in prices no longer means a dip in quality. While

first and third categories seem to have an existing center of

medical training is just as rigorous in Mexico as the US,

gravity that draws medical tourists to their wards in huge

costs for drugs, dental care, and consultation tend to be

quantities, but centers such as Chihuahua may benefit from

between 70-80% lower than they are in the US, according

a catalyst to stimulate latent potential.

to figures collated from a number of hospitals. The state’s Ministry of Tourism is cognizant of its importance

TIJUANA: MODEL CITY

to the sector, offering financial support to non-profit

Tijuana straddles two of these categories. Billed as “the

organizations

world’s most-visited city” its position in the American

tourism. Medical centers in Tijuana are mainly located

consciousness as an affordable getaway destination is

off the main drag, but remain central, located in upscale

unassailable. However, its medical practitioners are also

neighborhoods. According to The Wall Street Journal, 80%

world-class, leaving the city poised to turn its reputation and

of patients who attend Médica Norte are from the US.

coordinating

and

promoting

medical

tourist infrastructure into a solid medical tourism offering. According to the Baja California health cluster chief, Dr.

Baja California’s health cluster leader, Dr. Chalita, cites health

Karim Chalita Rodríguez, medical tourism is worth US$500

tourism figures which leapt 20% between 2012 and 2013,

million to Baja California. Within Baja California, Tijuana

but warns that the city’s status is precarious. Perceived

has found a secure niche. When surveyed, medical tourism

insecurity and foreign tourism are inextricably linked. Baja

was the second most reported reason for visiting the city,

California’s homicide rate dropped from 1,528 in 2010 to 58

with an average of 500,000 patients arriving annually as

in 2012, according to INEGI and the city’s health tourism

stated by Baja California’s Ministry of Tourism. By offering

surged the following year. The US State Department travel

cosmetic procedures not commonly covered by US health

warning for Baja California has not deterred health tourism

insurance procedures at much lower prices, for example

so far this year, but a spike in violence from March onwards

gastric pliation, a US$20,000 treatment, costs US$7,500 in

may well have a negative influence on Tijuana’s medium-

Hospital Ángeles, hospitals can become very appealing.

term status as a medical tourism destination. It is too early to predict whether recent violence is merely infighting

The key to Tijuana’s success hinges on accessibility. Since

between splinters of the Tijuana cartel, or if it is indicative

Tijuana is only 15 minutes’ drive across the border from

of newer, larger groups moving in on the territory from the

San Diego airport, this city leads the way for medical

south, nor exactly how this will affect health tourism.

tourism in the country. The possibility of a footbridge

348

between San Diego and Rodríguez International Airport

POTENTIAL RIVALS

in Tijuana has even been floated since November 2014.

Some border cities are better prepared than others and

Indeed, accessibility occasionally becomes congestion.

may try to muscle in on the market Tijuana dominates.

With 300,000 US citizens crossing the border at this

Mexicali’s health tourism board, for instance, reports that

point every day, according to US. Customs and Border

the sector earned US$16 million in 2010 from medical

Patrol, the city’s tourist board borrowed the model of

tourism. Now its tourist board is seeking to double that

Mexicali’s medical tourism lane – in operation since April

figure in the short term, coordinating a seven-hour, US$30


round trip from Las Vegas. Since April 2012, a return pass

potentially bill itself as a destination combining surgery

issued by tourist officials quickens the trips back across

with vacations. Mexico’s Ministry of Tourism posted figures

the border. The Mexicali option appeals particularly

of 600,000 visitors to Guadalajara last year, up 20% on

to

dental

2013. A possible angle is the “baby boomer” market. For a

treatments, and, after notable successes in recent years,

underinsured

pensioners

seeking

one-off

large proportion of the 1.5 million US and Canadian citizens

the tourist board is targeting Latino communities in the

living in Mexico, medical treatment is a significant factor in

Coachella Valley and Phoenix. Mexicali knows its market,

relocation.

since 15.7% of all Nevadans are uninsured, as reported in a 2014 Gallup poll. The rhetoric of Mexicali’s tourist board

EXISTING INFRASTRUCTURE

bills that city as a quieter, slower-paced Tijuana, tailoring

Mayan Riviera destinations have followed the Tijuana model

its sales pitch to an older demographic.

and interconnect medical tourism with their existing vacation grid. Two chains, Amerimed and Hospiten, specialize in

Accessibility and tourism together are not the only answer,

locating high-quality medical care in a tourist destination.

however. While Chihuahua’s JCI-accredited Cumbres is

Hospiten has branches in Cancun and Playa del Carmen,

collaborating under the Medical City non-profit umbrella, it

while Amerimed operates in a number of beach resorts

has failed to become a center of gravity in the same way

around Mexico. Recognized neurosurgical, assisted fertility,

that Mexicali has. The city is a potential rival to Mexicali,

and oncology clinics all operate in the area, but dental and

since it boasts 40 specialized fields. Chihuahua’s hospitals

orthodontic care is the primary draw to medical tourists.

have effectively targeted the lucrative US market in

Dentistar and Coral Dental Care offer mainly aesthetic dental

aesthetic surgery, obesity, assisted reproduction, angiology,

treatments and surgeries to patients and Hospital Galenia,

and orthopedics. Chihuahua is three hours’ drive from El

located next to the Four Points Sheraton hotel in Cancun, is

Paso, and only two hours from Dallas. Meanwhile, Copper

an image indicative of the crossover between tourism and

Canyon’s national parks and enormous biodiversity make

medical care, which is becoming the norm in this area.

the destination an established point in the Mexican tourism atlas. The effectiveness of Chihuahua’s marketing strategy,

SHAKING OFF TROUBLE

however, and the impression many US travelers have that

In one sense, Nuevo Laredo’s health cluster, run by the

the city is “too far off the beaten track” conspire against it.

state’s Ministry for Development and Tourism, indicates

Moreover, with Chihuahua able to rely on the mining and

how aggressive marketing and an established reputation

automotive industries, promoting medical tourism could

can outweigh an area’s notoriety for insecurity. For

not be a commercial priority.

instance, US and Canadian patients have worn a path to Villa de Nuevo, in the Rio Bravo municipality, over the past

LATENT POTENTIAL

30 years. Despite a year of intense violence leading to

In contrast, Leon, further south in the state of Guanajuato,

travel alerts for US citizens, hotels continue to report high

has proven far more successful in marketing its medical

occupancy rates, which indicate that mainly Texan medical

tourism offering. The city is considered a tourism hub

tourists continue to cross the border through Brownsville,

because of its safety, cultural capital, and a traditional

to avail of health costs which can total between 40-70%

center for leather goods production. Considered to be

less than in the US, according to a study of hospitals in

Mexico’s best planned city, local government officials have

the area. A great many medical services offered in the city

published reports on how to shape infrastructure around

are covered by US insurance policies. Nuevo Laredo is only

medical tourism. A campus of Tecnológico de Monterrey is

nominally a medical tourism destination, while the city has

located in the city, and hospitals have closed ties with 14

extensive museums and ecological parks, Nuevo Laredo’s

other higher-level institutions, such as UNAM’s Odontology

proximity and quality care are the main attractions.

Faculty. Accessible via national highway from Mexico City, Leon requires only a slight marketing push to open it to a

Reynosa has also united 560 doctors, pharmacists, and

global market.

clinical laboratories since 2011, with referral and promotion services drawing Rio Bravo, Matamoros, and Nuevo Laredo

Jalisco is another example of a medical cluster on the

into a medical tourism cluster that runs along the US

verge of a breakthrough. State capital Guadalajara, for

border. Twice daily, public transport service routes cross the

instance, is smaller than Mexico City, but its network of

Reynosa-Hidalgo international bridge, bringing an estimated

over 9,500 medical professionals is only slightly less than

1,200 South Texas medical patients across the border

the total number practicing in the country’s capital. The

every month. Odontology is the major draw, with 30,000

city’s 200 private medical centers perform an average

consultations per year. The sector generates about US$1.5

of 66,000 interventions per year as stated by the Global

million per month, according to the Tamaulipas Ministry

Delivery Report. The city’s agreeable climate, culinary

of Economic Development and Tourism. About 103,000

and cultural reputation, and its closeness to beaches like

consultations annually come under the heading of “medical

Puerto Vallarta and Sayulita mean that Guadalajara can

tourism,” with this expected to grow in the short term.

349


| VIEW FROM THE TOP

CERTIFICATIONS KEY TO ATTRACTING PATIENTS TO THE COAST DR. EDUARDO LOYA CORTÉS Director General of Hospital Galenia Q: What was the original idea behind Hospital Galenia’s

Q: To what extent has the medical tourism industry grown

establishment?

in your hospital?

A: Despite the fact that Cancun is the number one tourist

A: About 80% of our patients come from the local area,

destination in Latin America, up until ten years ago the

and about 20% are tourists. It is important to point out that

medical system was inadequate, with residential homes

along with the infrastructure to handle medical emergencies

and hotels being used as clinics and makeshift hospitals. I

for tourists, Cancun is attracting patients seeking highly

came to Cancun 20 years ago and, coming from a private

specialized treatment. There are several clinical trials in

practice based in Polanco in Mexico City, I was used to

our hospital such as stem cells and groundbreaking cancer

cutting-edge hospitals with state-of-the-art equipment

treatments that are not available in the US, and therefore

and processes, so I felt an enormous responsibility to do

patients come here to take part. We see around 80 patients

something to raise the quality of care here. I drew up a lot

per month for stem cell treatment, such is the success that

of plans for approximately 12 years before we managed

we are considering beginning to develop the cells in our

to begin the Hospital Galenia project. We opened the

own laboratories instead of importing them from the US.

hospital’s doors on March 10, 2006.

It is unusual that patients come from abroad for treatment of life-threatening conditions,; we tend to perform more

Q: In what way has the hospital developed the services it

cosmetic surgery, and orthopedic surgery, which accounts

offers to patients and how did you unlock the potential of

for most of our foreign patients. A lot of people come

medical tourism in Cancun?

here for diagnostics, having heard about the quality of our

A: Originally, the hospital was created to help local people.

equipment; for instance, we can quickly detect any cancer.

Foreign patients never really crossed my mind as my focus

We also have chemotherapy and radiotherapy equipment

was on alleviating the healthcare situation in Cancun. The

and a lot of patients come from South America for this

first wing consisted of hospitalization with three operating

treatment.

rooms and a laboratory, using robust technology that had

350

not existed in the area previously. Within a year and a half,

Q: What is the value proposition of Cancun in general

we had to expand the hospital by 12 rooms to meet demand

and Hospital Galenia in particular for attracting medical

and, just two years ago, we saw the need and opportunity

tourism?

to build a second wing for the hospital, expanding into

A: We can offer the same advantages as traditional

neighboring land. This new wing allowed us to build 30

tourism, and it helps that Cancun is the premier tourist

new rooms and seven operating rooms, and to renovate

destination in Latin America. I would say that Cancun

three existing operating rooms in the previous wing. The

has a better medical infrastructure today than 20 years

money was then divided into two parts: reinvestment into

ago; however, more work is needed to offer more quality

renovations, and the building of a new oncology center.

services for both the local population and tourists. In fact,

In the second wing, we also began a program to research

having a quality medical infrastructure is part of the travel

and develop diagnostic medicine, and we installed

motivations of many tourists who want to feel protected

specialized facilities with state-of-the-art technology

and

for the diagnostic research. As we grew, we were

infrastructure for family vacations in a well-connected

collaborating with international insurance companies and

city with more direct flights to the US and Europe, even

hotels to treat tourists with medical needs. Gradually we

more than Mexico City, is really important. The hospitals

became more involved with the medical tourism trade to

in Cancun are becoming equipped with the advanced

the extent that we have opened a position in the hospital

technology you would find in prestigious hospitals in other

for a medical tourism representative, someone who has

countries in the world. We have 55 rooms and everything

a degree in tourism and also knows about the medical

a patient could possibly want. People do not only look for

industry.

affordable medical treatment, they want the guarantee

secure

during

their

vacation.

Comprehensive


of international certifications and qualified, specialized

the Ministry of Health. They run a lot of initiatives, one

doctors. The quality we offer assures patients of a low risk

of which is incentivizing hospitals to participate in the

of infection or reactions to medications because we do not

certification process, nationally and internationally. For

take shortcuts. In summary, we offer the same standard of

example, the Ministry of Health can limit the type of

care as any major hospital in the US, but at a third of the

surgeries carried out by the hospital if it does not have

price.

the correct processes in place. Moreover, the Ministry of Tourism will refuse to promote any hospitals without

Q: What criteria do overseas patients generally look for

inadequate

when assessing treatment options at Hospital Galenia?

promotion can significantly help to generate business.

A: The most important is price, but patients also consider

The Ministry of Finance awards the largest grants to

certifications, prestige, and doctor qualifications. They

certified hospitals, so Hospital Galenia aims to constantly

normally want to speak to the doctor and establish a

improve standards of hospital care, and government

relationship to be reassured of their qualifications before

organizations have been created such as the Association

making a decision. Another priority is security and it is

of Medical Tourism in Quintana Roo, for which I am

extremely safe here. They look at the hospital and its

the Vice President. The government also works with

facilities and technology, and obviously the certifications

the hotels, shops, and transport agencies to provide

are carefully considered in the decision making process.

packages for medical tourists. The experience from

Moreover, the more satisfied patients go back to their

the moment the patient purchases a flight can include

countries after receiving treatment in Mexico, the more

arrangements for airport transfers, hotel accommodation

patients we will be able to attract as a country. We

and aftercare treatment. It is a matter of creating and

are committed to building a strong and trustworthy

sharing appropriate infrastructure throughout Cancun

perception among foreigners, not only for the sake of

to generate a high-quality customer experience from the

Hospital Galenia, but to benefit Mexico as a medical

moment patients arrive until they return home.

certification

and

obviously

government

tourism destination. Q: How competitive is the medical tourism market in Q: Hospital Galenia has JCI, GHC, and Canada International

Cancun?

accreditations. What has obtaining these certifications

A: The competition is not too fierce because, first of all,

meant for the hospital?

we are the only JCI certified hospital in Cancun. There are

A:

Initially,

the

reason

for

achieving

international

other hospitals in the process of being certified which we

accreditations was giving peace of mind to foreign

support because Hospital Galenia simply cannot cope with

customers and cutting down bureaucracy for the patient.

the volume of patients. Helping other facilities to become

With the accreditation we receive many more private

certified is in our best interests because we want to promote

patients, meaning that payment is faster and they do not

medical tourism as a viable industry in Mexico. At the end

need to wait to be reimbursed by insurance companies. Then,

of this year, we plan to set up the first Galenia clinic in Playa

we began to realize that people tended to trust our hospital

del Carmen. After that, we are planning a Galenia clinic in

because we had this extra international accreditation which

Tuxtla Gutierrez in Chiapas. After that we plan to expand

creates the recognition of quality and reduced risk. The

to Los Cabos.

GHC revises them regularly and, depending on the standard of care provided, the certification is issued for one, two or

All business owners have a role to play in promoting the

three years. Ours was issued for three years. We then began

medical tourism industry in Cancun, which is made easier

to consider the JCI, the most respected accreditation in

with government support. As a hospital, we are part of a

the US, because in Canada, as a result of their nationalized

network of enterprises, both foreign and domestic, such

health service, private healthcare practically does not exist,

as insurance companies, in order to facilitate the process.

so with this accreditation we can further cut down waiting

Increasingly, healthcare solutions firms like Intermed, and

times for patients from all of North America.

a growing number of insurance companies, are looking to Latin America as a way to avoid the rising costs of

Q: To what extent does the government promote Cancun

healthcare in the US. As a result, insurance companies can

as a medical tourism destination and how does Hospital

become a new market for us and we are always looking to

Galenia support this initiative?

expand into new demographics. We must now carry out

A: In terms of the government, there are three key

the necessary work in collaboration with all industries that

players in the promotion of the medical tourism industry:

can support tourism in order to cope with the volume that

the Ministry of Tourism, the Ministry of Finance, and

these markets can bring.

351


CASE STUDY: THAILAND Thailand is the world’s largest medical tourism market,

visitors to Thailand. Public transport, 30-day visas, and even

and is more advanced than other leading markets, such

the Miracle Thailand emergency debit card (issued by the

as the US, Singapore, India, and Mexico. It is sustaining a

state-owned Krungthai bank) are all factors to ensure that

health boom which has attracted an annual average of 1.4

medical tourism extends to the arrivals lane of Bangkok’s

million foreign medical patients to seek treatment there

massive

since 2010. The medical tourism industry is now worth

tourism companies also have an overseas reach, with the

US$4.7 billion, representing 18% of the country’s GDP,

country’s

based on the commitment of successive government

operating 13 foreign referral branches. Established hospitals

administrations to sustain the Thai health boom. With

also actively take on spa culture and add a clinical dimension.

periodic cycles of political turmoil – including a military

Of the nine major medical tourism clusters identified by the

coup in 2014 – healthcare and tourism are Thailand’s main

Thai tourism board, the vast majority have an identity as

sources of public relations capital internationally, as well

existing holiday locations, which have supplemented their

as a constant source of foreign income. Medical tourism in

brand with high-quality medical centers.

Suvarnabhumi flagship

International

hospital,

Airport.

Bumrungrad

Medical

International

Thailand, then, has proven to be quite durable to turmoil.

FLAGSHIP SERVICES Price is a key factor. One basic package includes a

Bumrungrad International Hospital typifies many of the

colonoscopy, MRI screening, blood work, and consultations

trends which have made Thailand the leader of the global

for minor complaints. The total amounts to US$3,000,

medical tourism market. Of the 500 doctors in Thai

less than a quarter of the US fee of US$14,000. Even

hospitals with American Board certification, 200 work

including travel and accommodation considerations, the

at Bumrungrad. Many more have experience working at

total price of this medical treatment in Thailand falls just

hospitals in Europe, Japan, and Australia. With 580 beds,

shy of US$4,500. An angioplasty costs US$57,000 in the

Bumrungrad is the largest private hospital in South-East

US, while the fee drops to about US$13,000 in Thailand,

Asia. It is also the first hospital in Asia to receive JCI

according to data from Global Health and Travel for 2013.

accreditation. This certification, approved in 2002, has

Moreover, heart bypasses in Thailand cost less than 10% of

led the way to JCI accreditation for a further 30 hospitals

the US price, with no drop in quality. Hip replacements in

operating in Thailand. According to Bumrungrad’s annual

Thailand are half the price of the same operation in the US

report, over half of Bumrungrad’s 1.1 million annual patients

and a knee replacement a quarter of the US price.

are international. More than this, though, the institute is capable of riding global medical tourism trends.

In addition to offering lower costs, Thai hospitals feature a larger number of operating theaters as a matter of course,

LESSONS FOR MEXICO

meaning delays are fewer and shorter. Another tendency is

The Mexican medical tourism market is projected to rise

for Thai hospitals to load their service offer with expertise,

by 7.3% by 2016. Learning from the experience of other

so as to operate as a “one-stop” shop for a particular

developing countries could help Mexico in designing the

health concern. Bangkok General, for instance, has 13

best strategy to unlock the potential of medical tourism.

cardiac surgeons, three specialized anesthetists, and a

All the same, important issues could be addressed before

pediatric cardiology unit. Bypass, pacemaker fitting, and

Mexico can make a firm bid for the top spot. The rollout

valve replacement surgeries all fall within the hospital’s

of an integrated, cross-sector electronic record could lift

remit, drastically shortening queues for these services.

Mexico up a grade in terms of tracking and accountability. Mexico’s expertise and infrastructure are in many ways equal

The “Thai moment” is forward-looking, though, with the

to Thailand’s, with an equally well-founded tourism brand.

sector unwilling to stake continued success on foreign

Additionally, Mexico has several advantages such as the

healthcare prices and queues. The Siemens Biograph 64 PET/

proximity to the US and Europe compared to Thailand, the

CT, image-guided radiotherapy, and even robotic-assisted

increasing number of certified hospitals, and many accessible

surgeries – during which movements of a surgeon’s hand

tourist destinations within the country. While Mexico may

are amplified to make procedures less invasive feature in the

be at the vanguard of international medical tourism, the

arsenal of one top hospital. High dose-rate brachytherapy

sector is in a phase of latency. Technological upgrades, the

and blood marrow stem-cell transplants are also on offer.

fostering of cross-sector collaboration, and an upgrade of its documentation processes could all help Mexico to stop

352

LEARNING FROM TOURISM

playing catch-up and begin leading the field. Finally, more

The medical tourism sector easily slots into the government-

collaboration among private hospitals, government, and

supported infrastructure already in place to receive foreign

academia could be effective in promoting medical tourism.


MEXICO RANKS FIFTH GLOBALLY FOR COSMETIC SURGERY LEVELS A study published in the International Open Access Journal

There has also been a surge in non-surgical procedures.

of the American Society of Plastic Surgeons in 2013

The most common procedure in 2014 was Botox injections,

recommended three basic ways to attract patients from

followed by hair removal, chemical peels, and laser skin

the US, namely offering lower prices, providing superior

resurfacing. Again, Mexico is following Brazil and the US

care, and focusing on niche markets. Regarding the latter,

in terms of most non-surgical procedures carried out. In

Mexico was found to be popular for dental and cosmetic

addition, males are increasingly opting for non-surgical

surgery procedures with prices at 25-35% of those in the

procedures such as Botox, laser skin resurfacing, and

US, while Thailand and India are well-known for gender

microdermabrasion, opening the market up significantly.

reassignment

The gradual change in attitudes towards cosmetic surgery

operations

and

cosmetic

procedures,

respectively.

has major implications for the profits that can be generated. Given the generally liberal attitude in the US towards

According to figures released by the International Society

surgical procedures, it is likely that this trend will continue

of Aesthetic Plastic Surgery, more than 20 million cosmetic

and the sector will become more and more popular, not just

procedures were performed worldwide in 2014. Of the

among tourists but also among Mexican citizens.

markets offering these procedures, Mexico was ranked fifth largest, outdone only by the US, Brazil, Japan, and South

For the Mexican economy, this is good news. Medical

Korea. The leading surgical procedures during that year

tourism is projected to continue to rise, with an annual

were breast augmentations, liposuction, blepharoplasty,

increase of 7.3% projected to continue into 2016, amounting

and rhinoplasty. Medical tourism is a growing industry

to around US$3.3 billion according to the Health Tourism

in Mexico and large numbers of visitors from the US are

Report 2013, which surpasses the combined revenue

opting to travel in order to find quality surgeons who can

generated from exports of tequila and beer. In association

carry out cosmetic procedures for a fraction of the price

with ProMexico, a medical tourism association has been

in the US.

set up in order to properly inform and advise foreign clients of the quality services available in the country.

Dr. David Kirsch Kleiman, a respected plastic surgeon at the

Additionally, an increasing number of Mexican doctors

forefront of the Mexican medical tourism industry, states

have been endorsed by the American Society of Plastic

that due to a combination of factors, such as proximity,

Surgeons, which provides the necessary reassurance

cost and broader acceptance of cosmetic surgery, many

for most patients in terms of safety and security. People

of his patients come from the US. However, Kleiman feels

tend to go to easily accessible places such as Cancun and

that cosmetic surgery is still very much a taboo in Mexico,

Puerto Vallarta, further increasing revenues from tourism

and many of his patients do not disclose the fact that they

in already popular tourist destinations.

have undergone surgery even to their closest friends and family. On the other hand, the fact that customers continue

In terms of future plans, Frank Rosengaus, Director of

to undergo surgeries shows that attitudes within Mexico

Ultrabody, believes that the full potential of the market

may be starting to shift and a wider cosmetic industry

is yet to be capitalized on, especially since only 2% of

opening up.

Mexicans use cosmetic surgery procedures.

NUMBER OF AESTHETIC/COSMETIC PROCEDURES PERFORMED IN MEXICO IN 2014 Number

% of WorldWide Total

Total Face & Head

151,513

3.6%

Breast

97,542

Body & Extremities

COUNTRIES BY TOTAL NUMBER OF PROCEDURES IN 2014 Number of Procedures

% of total procedures

US

4,064,571

20.1%

3.3%

Brazil

2,058,505

10.2%

132,153

5.3%

Japan

1,260,351

6.2%

Total Surgical Procedures

381,207

4.0%

South Korea

980,313

4.8%

Total Non-Surgical Procedures

324,865

3.1%

Mexico

706,072

3.5%

Total Procedures

706,072

3.5%

Germany

533,622

2.6%

Procedures

Country

Source: ISAPS International Survey on Aesthetic/Cosmetic 2014

353


354


Mexico is the world’s 13th largest economy in nominal terms and is positioned second in Latin

America. Both its maquiladora program and NAFTA participation are evidence of the country’s long tradition of welcoming foreign trade and business opportunities. Beyond its unalterably optimum geographic position, the country has many attractive qualities for potential investors including its labor force, natural resources, and strong will to reform obstructions to growth and political stability. Of course, no emerging economy investment is without risk and Mexico continues to contend with its own unique set of challenges. Evidence indicates that regulatory authorities are becoming increasingly more efficient in enhancing the competitiveness of the healthcare industry. Many of the ingredients for success exist in Mexico for those investors turning their attentions to the country’s healthcare sector, but both a deep understanding of the market and a clear development strategy are essential for success.

HIGHLIGHTS • Mexico’s economic and political environment • Investment opportunities • Impact of trade agreements • The role of social media • Intellectual property rights law • Life sciences industry legal overview • Critical success factor for doing business in Mexico

DOING BUSINESS IN MEXICO

14


356


CHAPTER 14: DOING BUSINESS IN MEXICO 358

VIEW FROM THE TOP: José Alarcón Irigoyen, PwC

360

VIEW FROM THE TOP: Gema Moreno Vega & Jorge Cueto, Deloitte

362

EXPERT OPINION: Engaging Partners Through Social Media, IMS Health

363

INSIGHT: Federico Antoni, Venture Partners

364

VIEW FROM THE TOP: Daniel Karam Toumeh, Hill+Knowlton Strategies

365

VIEW FROM THE TOP: Vera González, FleishmanHillard

366

VIEW FROM THE TOP: Gilberto Lozano, Ernst & Young

368

INSIGHT: Ángel Vazquez Hernández, Livemed

369

VIEW FROM THE TOP: José Alejandro Luna Fandiño, Olivares & Cia

370

EXPERT OPINION: José Alejandro Luna Fandiño & Erwin Carlos Cruz Saldivar, Olivares & Cia

378

VIEW FROM THE TOP: Nancy Stitch, British Chamber of Commerce in Mexico

378

VIEW FROM THE TOP: Indira Miranda & Johannes Hauser, CAMEXA

380

VIEW FROM THE TOP: Eduardo Ruiz de Santiago Segreste, Epsilon

381

VIEW FROM THE TOP: Dr. Christian López-Silva, Baker & McKenzie

357


| VIEW FROM THE TOP

THREE STEPS TO EVOLUTION JOSÉ ALARCÓN IRIGOYEN Partner and Leader Healthcare Practice, Mexico & Hispanic America at PwC

Q: What is PwC’s role as an advisor to the healthcare

easily. These players were not traditionally seen in the

industry?

Mexican market but the decline of Casa Saba has left room

A: Six years ago, we identified a global trend of healthcare

to grow and transform in the distribution segment.

systems around the world undergoing transformations as a consequence of reforms that took place in the 1980s and

Q: What role do patients play in this transformation and

1990s. In the 2000s, acute infectious diseases ceased to be

what are the challenges that the government must face?

a primary concern in most countries and systems strived

A: Patients are now considered to be clients or end users in

to adapt to the rise of chronic and degenerative diseases.

the value chain. Today, they are more aware of their rights

PwC has been promoting efforts made by the public

and the importance of being healthy. High and middle-

and private sectors and investing in helping countries to

class families also have increased access to education and

transform their healthcare systems.

resources in relation to healthcare. The Mexican middleclass is comprised of 18 million people, which equals Chile’s

Q: What trends have been driving the transformation of

population, creating a powerful group demanding better

the Mexico healthcare sector?

healthcare services. On the other hand, 50 million Mexicans the

are below the poor line and require more effective medical

transformation of the Mexican healthcare system. Firstly,

attention in first contact clinics, which could happen through

the Mexican population is aging. Today, six out of every

telemedicine solutions. Furthermore, despite growing health

100 citizens are over 65 years old, with this figure expected

awareness among the population, lifestyle changes are not

to rise to 21 out of 100 people by 2050. Chronic and

necessarily having a positive impact on health. Chronic

degenerative diseases increase as a population ages,

diseases represented 48% of mortality causes in the 1990s

requiring greater public investment. Even though net

but this has risen to 72%. A study carried out by the Mexican

healthcare expenditure increased by 5% in 2013 in Mexico,

Institute of Competitiveness (IMCO) found that obesity costs

our investment level is only 0.08% from the total 6.2% of

the government MX$80 billion, MX$60 billion goes towards

healthcare expenditure. This investment level should be

treatment costs, MX$10 billion goes to premature deaths

increased to at least 0.7% to get to the OECD average,

during productive years, and the final MX$10 billion towards

which is 7.5 times our present level. The 6.2% needs to be

absenteeism. Obesity is a latent crisis, the implications of

increased itself to the OECD average closer to 9%. This is

which have not fully been considered. However, it could

an issue that quickly needs to be resolved since the number

still be treated in a timely manner in order to prevent a

of elderly people will triple within the next three decades.

scenario where the government would no longer be able to

Furthermore, economic units represent 79.5% of the total

finance treatments as a consqueence of Mexico’s obesity

healthcare expenditure, leaving over 20% to cover unpaid

epidemic. Moreover, out of pocket expenditure represents

work such as volunteering or relatives becoming careers at

92% of total private investment in healthcare, meaning that

home. Within this expenditure, public and private spending

both private and public insurance options are underutilized

account for 51.2% and 48.8% of spending respectively.

due to lack of adequate access mechanisms and quality

On the other hand, international players are entering the

issues within the public system. and price sensitivity and

Mexican market as a result of globalization while companies

complexity perception on the private insurance side. This

from other sectors are investing in the healthcare industry.

comprises a significant challenge for the system to improve

For instance, Walmart has 50 clinics with Previta, which

access and competitiveness. Mexico should also modernize

operates consulting offices within pharmacies, AT&T

since around 12% of the public expenditure goes to

provides long-distance healthcare services, Samsung has a

administration activities, which is significantly higher than

medical devices division, and third-party logistics providers

the 3.9% average in the OECD. This is all more unsettling

such as DHL, UPS, and FedEx are helping pharmaceutical

since overall healthcare expenditure in Mexico is below the

and medical device clients to reach final consumers more

OECD average.

A:

358

We

have

identified

several

trends

driving


Q: How important is it for the current government to

A: Our most recent CEO Survey, in which CEOs of

begin a reform that can address the challenges?

several pharmaceutical and medical devices companies

A: Healthcare is a priority for the current government. This

participated, concluded that there are three main action

is evident in the National Development Plan, which states

imperatives facing the pharmaceutical industry: creating

that Mexcio’s system should begin to allow citizens to

alliances, integrating technology, and segmenting go-

choose their preferred healthcare provider. All actors are

to-market

expecting an important set of three reforms, which could

solutions for the complete patient experience, instead of

take shape under three different scenarios. One of them

focusing on commercializing products would mean that

consists of improving the financial capabilities at different

complex diseases like cancer and diabetes would require

levels within Seguro Popular by better collaborating with

pharmaceutical companies to partner with integrators and

the private insurance sector. The second one aims to open

other companies in different segments. Secondly, we need

up the system to competition based on the citizens rights to

to make more effective use of technology to approach

choose to enable a better mix of private and public sectors

patients and physicians in innovative ways, comprising the

and to eliminate crossover. This means Seguro Popular

trend of digital health and the integration of social media

and private insurance companies will not cover the same

and healthcare. Finally, the third challenge is differentiating

patients for specific diseases or categories of diseases. This

products and services and correctly segmenting the market,

is a strategic risk management practice for the public system

placing an emphasis on entrepreneurial understanding of

as its budget can be allocated as a fixed cost per capita.

variations within different markets in Mexico. For example,

Finally, progress in these two steps could guarantee an

Monterrey has three times the national average of people

easier implementation of a major transformational reform in

with medical insurance while also having an older population

2019-2020. The government already knows what is required

than the rest of Mexico. This means that companies require

but the challenge lies in the implementation. We think the

a different strategy for that city rather than simply inserting

reform will be gradual during this current presidential term

products into private hospitals. Personalized services and

but will become transformative by 2020. If reform happens,

tailored distribution models are becoming increasingly

IMSS must prepare to lose a significant number of affiliates,

necessary for successful commercialization.

strategies.

Building

alliances

to

provide

which private hospitals will be interested in capturing, since money will follow the patients. If a set period is mandated by

Q: What innovative models should the healthcare sector

the government to balance the healthcare system, private

incorporate?

hospitals would use that time to build a wider network of

A: Payment for performance, which consists of paying

hospitals to meet growing demand and better compete

clinicians, health providers, and integrators based on better

against other healthcare chains.

health outcomes, can be an effective model in the healthcare sector. A successful example of this in Mexico can be seen

Q: What emerging opportunities do you identify in having

within Seguro Popular in the state of Hidalgo, which plans

physicians at the point of sale?

to use schemes incentivizing public and private healthcare

A: The dynamics between insurance companies and

providers to measure healthcare outcomes in individuals

hospitals have changed as a result of new partnerships

and the overall population. Supporting integrated healthcare

among different players in the value chain. Physicians at

networks is also important. These comprise multi-channel

the point of sale represent a good opportunity to create

solutions that allow access to healthcare services through

partnerships between insurance companies, pharmacy

different platforms, including online medical information

chains, and hospitals in order to transfer or refer patients

and medical history, as well as other systems that provide

from pharmacies to hospitals whenever a higher level

medical advice and help patients book their medical

of medical attention is required. In this regard, more

appointments. PwC is promoting an integrated platform

collaborations and negotiations among pharmaceutical

model that had a successful pilot program in the Basque

companies, pharmacies, and hospitals are expected to

Country. It aims to improve the quality of medical attention

appear over the next three years. There are good examples

and to reduce patients’ waiting hours and re-admissions

of collaborations among insurance companies, hospitals,

to hospitals. We also provide strategic planning services,

clinics and pharmacies in other countries such as Kaiser

which consist of helping clients understand market

Permanente in the US, Colsanitas in Colombia, Banmedica

dynamics and design future scenarios. The Latin American

in Chile, and Rimac & Pacifico in Peru.

region is interesting for us in terms of understanding the transformation of current healthcare systems and the

Q: What advice would you give to companies operating in

impact of international treaties and alliances on local

this evolving industry?

pharmaceutical and medical devices industries.

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| VIEW FROM THE TOP

CONNECTING THE DOTS LEFT: Gema Moreno Vega, Leader of Life Sciences and Healthcare Industry at Deloitte RIGHT: Jorge Cueto, Partner at Deloitte

Q: Deloitte has seen double-digit annual growth - how

contributed to an obesity crisis in Mexico’s middle classes.

important is the health and life sciences area?

Stress, neurological, cardiovascular problems, and cancer

GM: Healthcare is one of Deloitte’s priority areas worldwide

are altering Mexico’s epidemiological profile from an

and in Mexico. The country is the second-largest health

infectious to a chronic degenerative disease pyramid.

market in Latin America after Brazil, and the eleventh

Both the government and private health institutions are

worldwide, so we are interested in creating integral

working to confront these diseases, with a special focus

solutions for this sector. Deloitte has released several

on prevention. Apps to monitor weight and promote

studies and global analyses on life sciences and healthcare

exercise for the general population and others focused on

including on adapting to an era of transformation, where

specific diseases such as diabetes have been released. Our

competing priorities exist alongside common goals. We

Deloitte Digital division is, in fact, developing wearables

have also tried to make predictions on the healthcare and

for patients to simplify treatment and provide immediate

life sciences sector ahead of 2020. Through such studies

access to doctors and specialists. On a separate issue, the

we are able to gather enough information on global and

delivery chain has become less effective in recent years,

regional trends to offer consulting services that would

forcing companies to develop new strategies. Certain

keep our clients at the forefront of the market.

distributors are creating their own pharmacy chains and laboratories are acquiring their own clinics and hospitals,

Q: The Mexican healthcare market has been subject to

increasing accessibility and portability while prices are

budget reductions and reforms which will integrate public

being contained, and forcing organizations to manage

health institutions. How have they affected the industry

resources and adapt to regulations. We are also helping

as a whole?

companies to manage risk and prioritize their resources to

GM: Public health institutions are not aiming for consolidation

efficiently handle critical problems and regulations.

but rather towards portability and integration of services, allowing patients to choose hospitals according to their

JC: The current situation has also created a great

particular medical or geographical needs. There is, however,

opportunity area for regulations. Healthcare patterns,

an interest in consolidating acquisition models. Where

patients,

public institutions are concerned – IMSS, ISSSTE, Seguro

models

Popular, and the different Secretariats of Health – unifying

regulatory authorities in every nation, Mexico included. The

acquisition power means a stronger negotiating position

country is also at a disadvantage as it has a fragmented

when buying drugs, medical supplies, and medical devices.

healthcare system, making the implementation of general

Both goals were proposed by President Enrique Peña Nieto’s

public policies much more difficult for each institution.

administration to improve access to health services, and

While the government’s goal is to provide integrated

they will have a notable impact on the industry’s demand

services, not all hospitals are equally able to follow them.

model. We will have to adapt to new acquisition models, as

At this point, the government is looking for a system that

well as create new commercialization and delivery strategies

can be followed by all organizations. Every country has a

based on value. Price controls will increase accessibility and

different model. For example, traditional models are pay-

preserve value, since manufacturers will have to prove the

by-event in nature, and every single doctor visit is paid

effectiveness of their medicines.

for by the patient. This system leads to increased hospital

pharmacies, have

technologies,

changed,

an

and

enormous

commercial

challenge

to

visits and stays. Insurance companies have imposed a per-

360

Q: What are the main changes you have seen in the

capita payment fees model through health plans, imposing

Mexican market?

the cappedamount to be paid for a range of services.

GM: As the middle class grows and acquires more

Our government should find a balance between those

medications, purchasing habits are beginning to change.

two models to benefit patients such as Value Based Care

Unfortunately, increase of fast food consumption has

modes to provide better outcomes.


Q: Do you provide services to the public sector?

eliminated in 2008. COFEPRIS is also planning regulatory

JC: We provide services to the public sector applying our

changes to manufacturing practices, which we hope will

experience of regulatory matters in different countries and

give companies the incentive to set up operations in

try to find ways where we can leverage that experience

Mexico. The goal is to become a platform for the industry

to help our customers in Mexico. We have helped many

both for R&D and manufacture.

companies, the government, and even pharmacies to adhere to public policy, with several industry experts

GM: We are see an increasing interest from foreign

including lawyers and economists providing us with insight

organizations in Mexican manufacturing plants that

into the healthcare sector.

implement GMPs. Manufacturing in Mexico is relatively cheap, so we expect to improve the country’s export

GM: We provide integral solutions, and, at this point, we are

balance. Since COFEPRIS has simplified its processes, the

the only consulting company to have its own health center

savings and increased efficiency are both very attractive

in Washington, composed by former members of the US

to new investors.

Department of Health and Human Services. This center handles global matters and travels to several countries to

Q: How much is the health sector growing both in Mexico

discuss regulatory matters.

and Deloitte? JC: We expect the sector to keep growing in the years

Q: How would you define the strength of Mexico’s

to come, especially for diseases such as diabetes and

regulatory body?

hypertension, given the high leves of obesity. Devices used

GM:

regulatory

to help patients manage these diseases are becoming

authorities. The current commissioner of COFEPRIS, Mikel

Mexico

has

robust

regulations

and

increasingly popular. We are beginning to see technology

Arriola, has started implementing risk-based management

developments for healthcare in this area. This industry,

and simplified many processes to address risks posed by

featuring new products that we ingest, implant, or wear is

medications and medical devices. He decided to simplify

expected to grow ten fold in the next five years. Patients

the process and established priorities. After a thorough

have begun to behave like consumers. Increased use of the

study on the population’s needs, which took into account

Internet and social media allow patients to perform their

shrinking health budgets, he decided to push vaccination

own research on diseases and medications. As patients

schemes, medical devices, and generics for some molecules

become more informed, they are starting to demand more

that tackle the main health problems faced by Mexicans.

data and information.

Arriola also modified the approval and renovation process for drugs and medical devices. COFEPRIS is harmonizing

GM: One area we have developed is data analytics for

its regulations with international ones in Central and

comparative effectiveness research, which aggregates

South America, allowing companies to sell a product in

real data to measure the performance of a drug once it

those areas as soon as it is approved in Mexico. Bringing

is in the market. This data is used to monitor patients’

regulations into line with FDA requirements has been

wellbeing, measure adverse effects from their treatment,

achieved, with the implementation of that association’s

and decide whether a recall of the drug is necessary. We

Good Manufacturing Practices (GMP) program. This

are supporting several companies to perform this analysis.

reflects the strength of our exports Finally, Mexico has a firmer base than many Latin American countries, which

Q: How have the new players such as pharmacy chains

means significant progress in preventing counterfeit drugs

and supermarkets affected the sector?

and bioequivalent medicines.

GM: Pharmacy chains are increasing points of sale, which is of great beneficial to the sector, but they also represent

JC: These regulatory changes present a great opportunity for

competition, as several have developed their own brands.

Mexico as a manufacturing country. We are expecting further

In theory, this increases accessibility to medications, but

regulatory changes in the first quarter of 2016, which will

we are also seeing increased interest from pharmaceutical

attract foreign investment by simplifying the incorporation

companies in selling directly to pharmacies. These trends

of Mexican products into US and European markets.

are ultimately beneficial for the end consumer, as they simplify the distribution chain can lead to lower prices.

Q: Which areas are growing in Mexico? JC:

Mexican

authorities

previously

Another important change is the introduction of doctors at foreign

the point of sale. If these doctors are properly regulated,

companies to have a manufacture plant in Mexico in

required

they could be hugely beneficial to the health sector, as they

order to import their products, a requirement that was

relieve the pressure on individual institutions.

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| EXPERT INSIGHT

ENGAGING PATIENTS THROUGH SOCIAL MEDIA

IMS HEALTH SOCIAL MEDIA INDICES

by IMS Institute for Healthcare Informatics - Despite

In assessing the current use of Facebook, Twitter, and

struggling to penetrate the population segment that most

YouTube by pharmaceutical companies, three elements of

utilizes the healthcare service patients over 65 years of

social media engagement have been defined and an index

age, and those with multiple chronic conditions, the social

developed based on the IMS Health Nexxus Social Media

media channels are rising. Furthermore, digital activities

Solutions.

are currently highest in areas with the least healthcare impact. Yet, another challenge lies in the diversity on

1. Reach is a measure of the absolute number of listeners

networks which provide different user experiences, and

and the index is based on the number of people

are subject to rapid shifts in use.

reached by each channel through likes, shares, and retweets. A company can have the most interesting and

The rise of digital healthcare activity is well recognized, even if the impact on healthcare is yet to be fully understood.

engaging content but without reach they will not be heard.

Examples of metrics that reflect the scope and scale of the

2. Relevance measures whether people found posts or

new digital landscape include that physicians spend twice as

content relevant and/or useful, and the index is based

much time making clinical decisions using online resources

on the extent to which content is being shared and

than print. Also that doctors spend three hours per week

forwarded across social networks. Relevance increases

watching online videos for professional purposes and

reach and is an indicator that a social media platform

cite Medscape and YouTube followed by pharmaceutical company websites as the most important visual sources.

is growing. 3. Relationship is a measure of interaction - the back and forth of conversation - and a measure of company and

The increasing use of smartphones and tablets has

consumer or patient integration. The relationship index

encouraged an even greater demand for mobile health

measures the level of interaction between a company

information, enabling patients to access and contribute

and those who post, reply, or otherwise interact with

anywhere. Studies suggest that more than 50% of

the company’s postings.

smartphone owners have looked up health information on their phone and roughly one-third of patients used

The IMS Health Social Media Engagement Index shows

tablets or mobile devices on a daily basis for research and/

a variety of specialized, consumer health focused, and

or to book appointments. The key social media channels

large companies within the top ten rankings. Mid-sized

that have been considered for this report are Wikipedia,

companies can compete on an engagement level with

Twitter, Facebook, and YouTube.

large pharmaceuticals and often utilize more potential from social media channels due to greater flexibility

Metrics that track social media reach, relevance, and

and smaller target audiences. There is a large difference

relationship can provide the basis for assessing a

between the top performer, and companies in the lower

company’s engagement with patients over time. Such

rankings, which may reflect the lack of maturity in social

metrics show that, among the top 50 pharmaceutical

media use by companies, with only a small number having

companies, half do not engage with consumers or patients

made this a key focus to date.

through

social

media

on

healthcare-related

topics.

Companies with the highest levels of patient engagement are smaller companies with narrower therapeutic focus or

IMS HEALTH SOCIAL MEDIA ENGAGEMENT INDEX

consumer health companies. Pharmaceutical companies

Johnson & Johnson

70

have been using social media for several years, though to

GlaxoSmithKline

25

Novo Nordisk

23

Novartis

18

Within the healthcare environment, there are three basic

Boehringer Ingelheim

18

types of social media use. The first is gathering information

Bayer

16

Merck & Co.

13

AstraZeneca

10

UCB

9

a lesser extent than companies in other industries where regulatory oversight does not provide any constraints.

regarding attitudes. A second use is for broadcasting messages and content, and thirdly, engaging people and organizations on healthcare-related topics leading to a public conversation that can be observed by anyone.

Source: IMS

362


VENTURE CAPITAL POTENTIAL IN THE HEALTHCARE SECTOR Founded in 2012 and the first company of its kind in

lowers the cost of consults, with physicians providing more

Mexico, Venture Partners is a venture capital company

accurate diagnostics, as well as an increasing convenience

specializing in Seed and Early Stage Venture Investments.

and accessibility through remote medical diagnosis. In terms

The emergence of this kind of company is due to a

of acquiring patients, Antoni reveals that the best channel

healthcare system that is evolving. More people have

for recruitment are social media websites like Facebook,

access to healthcare services, people are demanding

meaning that technology is becoming an important aspect

better quality services, the general population is aging

for the healthcare sector and is expected to become

and becoming wealthier, the middle class is expanding,

fundamental among younger generations. Not only do

and, over the past ten years, Seguro Popular has insured

the information and education sectors benefit from data

15 million people who did not previously have access to

collected virtually, patients can also use online applications to

health services. Additionally, technology and innovation

track health outcomes. As both public and private insurance

are beginning to change the face of the industry: health

need to increase efficiency, according to Antoni, technology

suppliers are becoming smarter, specialized, more efficient,

will constitute an efficient, cost-effective solution.

offering more low-cost solutions, and smartphones now allow tracking, information exchange, and are connecting

It is for these reasons that venture capital firms are

patients and doctors.

interested in entering the healthcare sector in Mexico over the next few years. Therefore, Antoni believes that

Five of the 12 companies in the Venture Partners portfolio

venture financing is necessary, now more than ever, to

are directly related to healthcare, and the rest are

support entrepreneurial projects and industry growth.

related more loosely. The company works with a network

There are clear opportunities in the sector, particularly

of hemodialysis clinics, diabetes prevention clinics,

when comparing investment in healthcare. “We believe

a company that sells welfare programs for clinics, a

there continues to be significant room for innovation in

company that created a platform for patients and doctors

processes and the use of technology,” says Antoni.

to meet online, and a company that offers financial credits to patients who need money for immediate

Though the industry has important players, no one of them

medical interventions to create a homologized and

is dominant. There are plenty of opportunities and there

comprehensive healthcare system.

is still significant development potential, according to

for

Antoni. Primarily, insurance companies have a significant

are

insured clients and how to mitigate said risks. Antoni points

entrepreneurship and innovation.

companies as a key strategic sector. “If hospitals do not

“The

key

ingredients

companies

to

succeed

challenge in understanding what the risks are for the towards communication between hospitals and insurance

However, to complement these

reveal comprehensive information, insurance companies

strategies, corporations should

open, the concern is that mistakes recorded during medical

identify big market opportunities

a consequence, there is a huge opportunity for companies

while simultaneously mitigating

cannot measure the risk. On the other hand, if they are too procedures and practices will damage their reputation. As to provide information management systems for this kind of data.”

levels of risk” Federico Antoni, Director of Venture Partners

Venture Partners is mainly interested in services rather than investing in pharmaceuticals or devices. There are

Federico Antoni, Director of Venture Partners, believes

some important trends to consider, including hospitals

that public hospitals and public insurance systems require

outsourcing services, and prevention intiatives. In addition

improved efficiency and lower prices. They are struggling

to this, information technology for healthcare is becoming

with the growing demand and financing for health

smarter, cheaper, and more efficient, so big data projects

services. In this sense, the implementation of technology

are increasingly attractive business opportunities. Return

and data solutions for storage of health records as well as

on investments in the development of drugs tends are

other administrative tasks can lead to an improvement in

notoriously slow and high risk, due to safety issues around

treatments and diagnosis, lowering the probability of patient

the emerging molecule. The investment target range for

relapse. Moreover, implementing technological solutions

Venture Partners is US$500,000 to US$4 million.

363


| VIEW FROM THE TOP

EXPERT PUBLIC MARKET ENTRY STRATEGIES DANIEL KARAM TOUMEH President and Director General of Hill+Knowlton Strategies and Former Director General of IMSS Q: What is the importance of the healthcare area for

being released address rare diseases, which means they

Hill+Knowlton and how is it evolving?

are focused on very few patients but can have a strong

A: Globally speaking, healthcare represents our second

impact on their lives. Developing these medications takes

most important industry in terms of revenue. This is not

large investments in R&D from pharmaceutical companies

yet the case for Mexico. We are optimistic, as we expect

which they hope to recover at the commercialization

this area to score double-digit growth in the next few

stage. However, the introduction of these innovative

years. At this point, the main challenge facing the industry

medicines into the public sector has been complex due

are the deep budget cuts affecting all public healthcare

to the aforementioned financial constraints. These days,

institutions. This is because the public health sector is

it is extremely complicated to introduce new molecules

the main buyer for medications from big pharmaceutical

into the National Formulary. To facilitate this process, we

companies in Mexico. The vast majority of our clients are

teach our clients to be extremely accurate in the way they

interested in increasing these sales to public institutions.

represent their products and in their financial and efficacy

However, in this new context of financial constraints, public

studies.

hospitals may see their purchasing power curtailed. Q: How do you help companies to develop innovative Q: What would be the basic requirements for a successful

strategies?

collaboration between pharmaceutical companies and

A: We help them to stand out in terms of quality in

the public health sector?

comparison to a generic product. Our clients have to focus

A: Pharmaceutical companies must comply with all

on quality and efficacy, measured by indices from customer

regulations imposed by the government to be potential

experience studies. We also try to create awareness within

sellers. Transparency in all sales processes is crucial. Two

different audiences as to the benefits of innovative drugs.

large factors that influence decisions for public health

Companies are making solid efforts to document and

officials: quality and price. On the private market, potential

communicate to the public the experiences of patients

buyers are looking for good quality, the best prices, and an

having been treated with the medicines in question. To do

integral service. The current trend among private buyers

this, companies need to take strong documentation to back

is to not be interested just in a single, specific device, but

up their assertions and to prove scientific evidence and

to request the device itself and all support services for a

proof of quality to justify the higher price point. Although

fixed price. This is part of the wider trend of clients seeking

such medicines might be more expensive, they are also

integral solutions to concrete problems.

more attractive for specific segments of the market that may be willing to pay extra for a better quality product.

Q: What are the main services you provide for the

Still, we also help our clients to generate branded generics.

pharmaceutical industry?

364

A: One of our main strengths is educating pharmaceutical

Q: How do you manage communications between

companies about the proper procedures to follow when

pharmaceuticals and the point of sale?

launching new products. It is important to acknowledge

A: We have been approached by both manufacturers

that the pharmaceutical industry is not in the same

and distributors, requesting ways to improve their

position as it was ten years ago. Back then, around ten

communication. It does not matter at what part of the

blockbuster drugs were released a year but that is no

chain clients are located, as they all need to communicate

longer the case. PR budgets have been greatly reduced

with their audiences. What differentiates us from other PR

meaning that, as consultants, we have to provide the best

firms is that we spend a large amount of money to fully

possible value for these decreased budgets. We provide

understand the market. As we know all the players in the

services mainly in communications, PR, and marketing

market, we can tutor our clients about how to get their

for the pharmaceutical industry. Most new products

message out there effectively and timely


| VIEW FROM THE TOP

EFFECTIVE STRATEGIES FOR CUSTOMER ENGAGEMENT VERA GONZÁLEZ Senior VicePresident of Health and Nutrition at FleishmanHillard Q: What is the focus of FleishmanHillard’s local healthcare

commodity, and dedicate very small proportions of their

practice?

budget to this area. A lot of our work involves helping

A: We have focused strongly on working with the media

our clients improve the way in which they reach and are

to create more awareness about existing diseases, and we

perceived by their audiences. Companies can be resistant

are proud to say that many Mexicans are more conscious

to change, preferring to stick to proven techniques,

about present diseases because of projects we have

however, our communication strategies have been shown

worked on. One of the best ways to tackle illness is to

to be supportive to our clients in order to help them keep

create a good level of awareness, which allows people

reaching their objectives and growth targets.

to take proper action in time. Information surrounding health concerns and how to address them is by far the

Q: You also work with food and nutrition companies –

best way to help prevent life-threatening medical issues.

what is you role in this arena and how high is awareness

Our customers within the local healthcare industry can

among the consumer market regarding such issues today?

be divided into two main groups. We represent both

A: We work with large food companies that have a focus

large global pharmaceutical companies, and are also

on nutrition issues such as La Costeña and recently with

increasingly working with local entities. Our core aim is to

Kellogg’s, two of the most iconic food companies in

create solid strategic grounds in communications across

Mexico. We collaborate with their marketing departments

this complex sector with the ultimate goal of benefitting

regarding their corporate positioning but also help with the

Mexican society, helping to ensure that major medical

launch of new brands and products. Consumers definitely

advances can be accessed on a wide basis.

want to be more aware about the products they are buying and eating, however they still lack guidance on how to

Q: With many restrictions on pharmaceutical advertising

eat well. The challenge for the industry is to get involved

how can companies in the industry target their clients?

and create communication mechanisms to generate more

A: Companies must always comply with local regulations.

educated consumers, and it is in these precise regard

Communications to patients should be built around

where we can help our clients.

raising awareness about disease and the avoidance of self-prescription of drugs. People must be educated

Q: Should public awareness be led by the private

about the onset of particular illnesses but only a qualified

companies or by the public sector?

doctor should advise how an illness should be treated.

A: Traditionally, food companies tended to maintain a

Major pharmaceuticals should communicate more under a

low profile on this subject. In general, companies waited

leadership basis, focusing less on merely selling drugs and

until the government had enacted laws to raise the cost of

more on the added value to improve patient’s quality of life.

products that had high fat and sugar content. Such policies

The key is to know how to communicate effectively.

are not often very effective as people are not discouraged from buying products simply due to higher costs. The real

Q: How challenging is it to convince pharmaceutical

problem consists in educating the population about the

companies to engage with the public in targeted

impact certain products can have on their life. There is

communication campaigns?

no bad food or good food, but there are good habits and

A: Our main challenge now is to convince our clients to

bad habits. So, once again, the only way these companies

promote integrated communications. As a market, Mexico

can improve their reputation is by getting involved in

has proven quite resistant to social media programs for

generating more informed consumers to better select their

example. Of course major pharmaceutical companies

food. Simply elevating taxes on a product fixes nothing.

have to comply with very strict internal regulations when

Nutrition is all about balance. Drinking a soda on occasion

it comes to advertising and this is one factor. Also, to

is not necessarily bad, but drinking two liters of a day can

date, many major companies in the sector see PR as a

be. If people like soda, they will pay the price.

365


| VIEW FROM THE TOP

ADVISORY SERVICES FOR AN EVOLVING MARKETPLACE GILBERTO LOZANO Partner, Advisory Services at Ernst & Young

Q: What is the importance of the health division for Ernst

and manufacturers had the biggest margins in the value

& Young (EY)? How would you characterize the market

chain. Because of this, they held the power in the industry.

here?

In recent years, family-owned pharmacy stores have been

A: Since the healthcare sector is very big, it is divided

displaced by retail stores, bringing big changes to market

into life sciences and pharmaceuticals within EY. The

dynamics. Each time a pharmacy chain opens a single

pharmaceutical

and

store in a neighborhood, 20 to 30 local independent stores

professional services, and while it is a large division in

close as large chains are more efficient, productive, and

other countries, it remains quite small in Mexico – despite

competitive. Some independent pharmacy practices –such

this country being the second-largest pharmaceutical

as having special promotions, or changing prices on certain

market in Latin America. This is mostly due to strategic

days of the week – posed problems for transparency. Prices

and tactical decisions being made at our offices in Europe

in pharmacy chains, however, are very clear, and can be

or the US rather than in Mexico. Moreover, even when

compared to several options in the same store or different

decisions are made locally, they often need authorization

ones. Also, pharmacy chains have power over their prices,

from abroad. In addition, the budget allocated to

since they decide what to buy directly from manufacturers

these companies in Mexico is not large enough. Many

instead of the distributors. As such, one of the most

companies from other industries experiment in Mexico by

important current trends is the shrinking of the distribution

investing in the country and using the results to predict

segment. In fact, in some countries distributors are non-

the return on investment for similar countries. For some

existent, and pharmaceutical companies directly supply

reason, the pharmaceutical companies do not do this

hospitals and stores. Moreover, where patients previously

here, despite Mexico being an excellent platform to learn

did not question doctors, today they are more informed and

about emerging markets.

have many tools for expanding their knowledge on health.

business

comprises

consulting

This gives them the confidence to question doctors about Q: What are the main learning opportunities?

the reason for being prescribed a specific treatment and its

A: The Mexican market is so diverse that the pharmaceutical

side effects. They also feel able to opt for one product over

industry could use it as a business performance laboratory,

another. Power in the pharmaceutical value chain is being

the results of which could be extrapolated to other

claimed by consumers and retail stores.

countries. Mexico is both a middle market and an emerging market. Whatever formula works here will very likely

Q: What strategies should innovative pharmaceutical

succeed in other middle markets in emerging countries.

companies implement in order to stay on top regardless

We expect this business division to grow over the next five

of the rise of generics, and what is the future of generics?

years. We have highly specialized professionals who know

A: Pharmaceutical companies are facing many challenges,

the industry very well, so it is very important for EY to keep

beginning with decreasing efficiency in research and

on supporting the sector in becoming stronger and more

development. They no longer have the blockbusters

innovative in Mexico.

products of the past, and they must become creative in order to develop new business models. Many companies are not

366

Q: The pharmaceutical industry is very dynamic and there

only trying to leverage their molecules, but also creating new

have been major changes in the distribution segment

ways to connect with patients, such as apps and advising

lately – how have these changes affected the entire

platforms. Being closer to patients is more profitable than

industry’s value chain?

focusing on the supply chain. The boom in generics and

A: The traditional drug distribution model in the private

changes in the trade balance are certainly affecting innovative

sector consists of patients looking for products at

companies. We have to understand the Mexican healthcare

pharmacies, which are in turn supplied by distributors who

sector and the two different ecosystems that it comprises:

buy directly from the manufacturers. Historically, distributors

the public and private sectors. The way companies negotiate


with IMSS, ISSSTE and Seguro Popular cannot be compared

A: Everyone talks about medical tourism and medical

to doing business with private pharmacy chains. While the

clusters, but more efforts are needed to really support

most important thing for the government is that companies

both in Mexico. We have a great geographical location,

demonstrate the cost benefit of their drugs, pharmacy chains

unfortunately there are still quite few medical tourism

focus on prices and supply efficiency. In addition, some of

clusters, and clustering in general has not been well

the big pharma companies are either incorporating branded

promoted yet. The whole concept of medical tourism

generics into their portfolios or creating business divisions

requires a cluster with different specialty areas that can

focused on generics. The growing demand requires better

deliver high quality low cost services. There are many

prices, which is the most important driver for the generics

things to consider. The right location is essential to ensure

industry today. Furthermore, negotiations in the generics

patients have the proper environment for recovery. The

segment differ from the traditional pharmaceutical models

weather around the Gulf of Mexico is not suitable, while

in that pharmacies have proportionally a bigger margin

cities in the Bajio area such as Queretaro and Guanajuato

by selling generics than by selling patented drugs. The

are already well developed. An infrastructure project like

generics industry is set to keep on growing and local

a new medical cluster could be useful to further support

manufacturers will need to be well prepared for the entry

their economic development. A medical tourism city

and consolidation of Indian and Chinese companies in

would be a similar workload to establishing the resorts

the Mexican market. Not surprisingly, patients as well as

in Cancun and Cabo San Lucas, both excellent cities that

retail stores are taking full advantage of generics while the

received private and public investment and have become

rest of the actors in the value chain are struggling. Other

extremely popular destinations. My recommendation is

pharmaceutical companies are getting rid of their generics

that we allocate specific human and economic resources

and OTC portfolios; nevertheless if they are planning to

to build an authentic health cluster in Mexico. This

launch blockbusters as they used to, they are very likely

ought to be a huge, inclusive project instead of separate

to have a hard time. Pharmacy chains have their own

hospitals trying to attract foreign patients alone. Medical

brands too, and this is part of the market competition that

tourism promotion would fall under the Department of

manufacturers have to deal with.

Finance’s remit, as it attracts investment, creates jobs, and stimulates the economy. I can envisage a large Canadian

Q: What are the biggest transformations and challenges

and US market for medical tourism, driven by the search

for the OTC business in Mexico?

for lower prices and reduced waiting times outside their

A: Today, the pharmaceutical industry resembles the

own countries. Mexico’s proximity and quality make it the

consumer goods industry. In the OTC segment, the

best option. The famous street in Tijuana where US citizens

competition is not about selling the best molecule, but

drive to buy cheaper medicines is an excellent example of

about having the best place on the shelves and the

this type of consumer behavior.

most targeted brand exposure. OTC manufacturers are dealing with the same challenges as companies such as P&G and Unilever, so both image and price concerns are becoming more relevant. There are many products in the Mexican market that do not have sufficient supporting evidence for their therapeutic action, which is not a problem for the manufacturers because prescriptions are not mandatory. Some companies take a product with a long history in the Mexican market, rebrand it, and present the product to consumers as an innovative medicine. Companies producing OTC products spend more money on marketing and branding on television in order to create a demand for the product. However, with the rise of internet streaming, television is no longer as popular, forcing companies to restructure their whole marketing strategy. Q: Some experts say Mexico is an excellent medical tourism destination while others argue there is no such thing as medical tourism – what is your perspective?

367


BRIDGING THE KNOWLEDGE GAP In a generation witnessing a nationwide health crisis due

overcome, with Livemed’s influence expanding from initial

to rising costs for the public health sector, education on

collaboration with 4,000 companies to more than 25,000

healthcare is becoming increasingly vital in Mexico. As a

across several industries. The Expomed conference were

result, Livemed, has stepped in to bridge the knowledge

initiated 12 years ago but the previous five exhibitions

gap among the Mexican population. Providing real-time,

faced losses, due in part, Vázquez believes, to a failure

reliable information about life sciences products through

to specify goals and objectives for promotion materials.

an interactive platform means that physicians are able

After Livemed assumed control of the event’s organization

to stay abreast of medical developments and streamline

two years ago, Expomed grew in size by 30%, and 80% of

diagnostics.

available spaces were sold at the latest event. Moreover, Vázquez expects attendance to double in the next year.

Divided into three sectors of medical professionals, business and patients, Livemed’s main objective is the

This year, the slogan for the conference is “Ven y Checate”

universal promotion of educational medical training.

(Come and Check Yourself), which is part of a concerted

The company currently has 80,000 physicians enrolled

focus to create awareness about several health problems

in live and online courses designed to update medical

and encourage people to visit health professionals for

knowledge. Livemed also offers an interactive online

diagnosis. This event offers several physical activities,

channel, MedChannel, where diverse educational resources

including karate and yoga, as well as education about

are available to members across Latin America, providing

nutrition and mental health care. Diagnostic services are

information on a range of sectors from pharmaceuticals to

provided, with GNP set to carry out tomographies and

medical devices.

Devlin to perform eye exams at this year’s Expomed.

The annual Expomed conference is organized and run by

Additionally, there is the opportunity to become CPR

Livemed, a response to the gap in the market for a single

certified, with 500 people taking advantage of the course

conference designed to inform patients and doctors about

last year. At this point, Livemed is focusing more on chronic

available medical devices and technology. The company

diseases related to obesity, like diabetes, hypertension,

also organizes the National Medical Conference, a forum for

cardiovascular diseases, cancer, and metabolic disease, the

information in regards to children’s health. After last year’s

company seeks to provide an integral approach to health,

acquisition of its health and wellbeing division Livemed,

including several basic services that are often overlooked,

set up a health fair, named Expo Salud y Bienestar, focused

such as dental care through free dental examinations and

on helping people to prevent or diagnose many common

education about essential dental care.

diseases. As well as the various conferences, Livemed also offers Ángel Vázquez Hernández, Livemed’s Director General,

free webpages and online courses covering many health

identifies the fragmentation of the country’s economic

topics. Furthermore, each of the talks at the expos

sectors in general, and the healthcare sector in particular,

are recorded and published online for accessibility to

as the reason why the company has a strong market

the general public. Books and online courses are also

potential. In recent years, several organizations have been

provided for the 45,000 doctors preparing to take

created to combine various segments of the healthcare

the National Exam of Medical Residencies to access a

industry, something which has proven difficult to coordinate

specialty each year, addressing the shortage of medical

between the public and private sectors. Expomed aims

specialists in Mexico. This shortage is exacerbated by the

to bring together companies of all sizes within the

fact that both public and private hospitals cannot afford

pharmaceutical industry, inviting international companies

to hire the necessary amount of specialists, and for that

to build awareness of the service and equipment available

reason 85% of Livemed’s training programs are geared

internationally at the local hospitals and clinics they visit.

toward creating specialists.

“We want this fair to become a hub in Latin America and attract international companies to conduct business in Mexico,” says Vázquez.

“We want Expomed to become

Having organized the conferences over seven years,

a hub in Latin America to attract

Livemed has hosted visitors from 18 different countries, a significant feat given the sector’s high levels of fragmentation.

Vázquez

believes,

however,

that

the

problems witnessed by this issue are slowly being

368

international

companies

to

conduct business in Mexico” Ángel Vázquez Hernández, Director General of Livemed


| VIEW FROM THE TOP

THE RIGHT INTELLECTUAL PROPERTY PROTECTION ALEJANDRO LUNA FANDIĂ‘O Partner at Olivares & Cia

Q: What is the importance of the Life Sciences Industry

Q: How strong is the current framework for the protection

Group for Olivares & Cia and to what extent has demand

of intellectual property in this fast growing industry?

for expert legal services in this arena been growing?

A: The current framework to protect innovation is in line with

A: The group is comprised of experts in both technical and

global patent standards. Naturally, we still have some areas of

legal aspects of the health sector that truly understand

opportunities to improve upon. However, it is currently more

our client’s legal and commercial needs. It was founded

important to prioritize enforcement of current legislation to

ten years ago and has expanded on a yearly basis due to

resolve uncertainty about IMPI’s criteria and the timeframes

the continuous regulatory changes in the health sector.

needed to resolve litigation, especially for patents. In cases

Historically the law in Mexico relating to pharmaceutical

regarding patents and trademarks in Mexico, a company

products stated that international companies were required

cannot claim damages until it receives the final decision

to have facilities or plants in Mexico if they wanted to obtain

over whether a patent or trademark infringement occurred.

a marketing authorization to commercialize their products.

There are two main pitfalls regarding law enforcement.

This requirement has been abrogated, allowing medium

One is that a company cannot claim damages until the

and large foreign companies in different areas including

final declaration and therefore companies must exhaust

pharmaceuticals to commercialize their products through

all administrative proceedings before the final decision is

distribution agreements and partnerships with existing

made. The second is the fact that preliminary injunctions

companies in Mexico. Such significant changes to the law

can be overruled by posting a counter argument.

as well as ongoing complex requirements have required international companies establishing in Mexico to seek

Q: How did the Mexican healthcare sector benefit from

the help of specialized consultants to help them carry out

the protection of clinical data concerning innovative

operations in compliance with the regulatory framework.

molecules? A: Our law firm was hired by AMIIF to represent them in the

Q: What is the role of Olivares in helping innovative

TPP negotiations. Regarding data exclusivity, 20 years after

pharmaceutical companies to protect intellectual property?

NAFTA, we still do not have a domestic law recognizing the

A: We have an entire strategy model for this specific matter.

exclusivity of medical data in Mexico. Even though Mexico

We first contribute to encourage a culture of patentability

is part of NAFTA and the Agreement on Trade-Related

in Mexico by emphasizing the necessity to protect patents,

Aspects of Intellectual Property Rights (TRIPS), which

especially since developers and inventors tend to consider

both enforce exclusivity of medical data, there is nothing

the expenses in the IP protection as an expense to be cut

in Mexican regulation recognizing that protection. Medical

from their established budgets. The Linkage Regulation is

data differs completely from patent protection but the issues

an effective instrument to ensure that intellectual property

can coexist. COFEPRIS published this on its website, stating

regarding pharmaceutical products is safeguarded. After

that it would protect new chemical entities against direct

the linkage regulation was enacted in 2002, the Mexican

and indirect replication by unauthorized parties for a term

Institute of Intellectual Property (IMPI) and COFEPRIS

of five years. However, the problem is not the timeframe, it

refused to recognize the legislation, an issue that Olivares

is that these guidelines have no true legal value. This is why

addressed by filing constitutional actions to include the use

we based our legal strategy on convincing COFEPRIS to

and formulation of patents, with a high success rate. One

provide this protection through a court order, which would

particular case even reached the Supreme Court before

protect companies not only in terms of confidentiality but

being resolved and this verdict significantly impacted

also with regards to indirect reliance, which occurs when

the pharmaceutical industry. Failure to address this issue

COFEPRIS gives generic manufacturers the authorization

would have meant the Linkage Regulation would only be

to produce drugs without the necessary tests by stating

bound to compound patents, leaving behind innovative

their medications are the same as innovators. This type of

formulation and use patents.

protection is provided by both NAFTA and TRIPS.

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LEGAL OVERVIEW By José Alejandro Luna Fandiño and Erwin Carlos Cruz Saldivar, Olivares & Cia First published in Getting the Deal Through 2015

ORGANIZATION AND FINANCING OF HEALTH CARE 1. How is healthcare in your jurisdiction organized? The Mexican health care system comprises public (social security institutions) and private insurers, out-of-pocket payments, and informal arrangements. The major public segments of the Mexican healthcare system are IMSS, which provides social security for self-employed and employees. In private companies, ISSTE for State Workers, and Seguro Popular, which was created in 2004 as part of a strategic reform to the General Health Law, the Seguro Popular provides public insurance scheme for those not covered by social security and other formal agreements and focuses on covering people with lower incomes. Private health insurance generally covers professionals, executives and people in the higher levels of the private sector. Enrollment in private health insurance has increased considerably over the past five years. The public health sector is generally subject to financial problems. Measures to limit costs are implemented, for example, by pressing for price reductions in public bids and encouraging competition. 2. How is the healthcare system financed in the outpatient and inpatient sectors? The manner in which healthcare institutions are financed is based on whether they lie within the public or private sector, rather than on whether they relate to the outpatient or inpatient sector. The public segments of the Mexican healthcare system are mostly financed through contributions from public and private sector workers. Employers and employees both pay a tax solely used to provide healthcare services. There are special rules for those who are incapable of paying but are still eligible to benefits from the healthcare system. In the case of the Seguro Popular, as mentioned above, the federal government pays 70% of the annual family premium, while states provide 20% and patients 10%. According to official figures, up to 50% of annual health spending in Mexico comes from out of pocket expenses related to private doctors and insurance, as well as drug acquisitions.

COMPLIANCE – PHARMACEUTICAL MANUFACTURERS 3. Which legislation governs advertising of medicinal products to the general public and healthcare professionals? The primary legislation regarding the advertising of medicinal products is the HL and its Regulations concerning advertising (HLR). These norms are supplemented by guidelines published by the regulatory agency, the Federal Commission for Protection against Sanitary Risks (COFEPRIS), which is part of the Ministry of Health and controls the advertising of medicinal products. Several Industry Codes of Practices supplement the above-mentioned legislation. The Council of Ethics and Transparency of the Pharmaceutical Industry (CETIFARMA) has issued the following selfregulatory instruments (Codes): •

the Code of Ethics and Transparency in the Pharmaceutical Industry

the Code of Good Practices of Promotion (Code of GPP)

the Code of Good Practices for Interaction of the Pharmaceutical Industry with Patient Organizations

The latest versions of the Codes have been in force since 1st April 2013. Affiliate members of the National Chamber of the Pharmaceutical Industry (CANIFARMA) are required to follow the Codes. CETIFARMA supervises the compliance of members and adherents. The Advertising Council, which includes representatives from the Ministry of Health, the academic and scientific communities, the business sector, and media and consumer groups, also issues opinions. Additionally, other general legislation may be relevant for the advertising of medicinal products, particularly the Federal Law for the Protection of Consumers and the Industrial Property Law. 4. What are the main rules and principles applying to advertising aimed at healthcare professionals? According to article 42 of the HLR, advertisements directed to healthcare professionals can only be published in specialized media, and must be based on the recommended information for the corresponding medicinal product, which must contain the following data:

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the distinctive denomination, if any

the generic denomination


the pharmaceutical form and formulation

any therapeutic indications

the pharmacokinetics and pharmacodynamics

any side effects

general precautions

the restrictions of use during pregnancy and breast feeding

any secondary and adverse reactions

any medical interactions

any alteration in results from laboratory tests

any precautions related to carcinogenic, mutagenic, teratogenic, and fertility effects

the dose and tract of administration

any manifestations and the handling of overdose or accidental ingestion

a presentation or presentations

storage recommendations

protection notices

the name and domicile of the laboratory

the marketing authorization number

5. What are the main rules and principles applying to advertising aimed at the general public? Pursuant to article 310 of the HL, only non-prescription medicines can be advertised to the general public, and the objective of the advertisements must be to inform the public about the characteristics of the product, its therapeutic properties and the form of use. Advertising is subject to approval by COFEPRIS. Pursuant to article 43 of the HLR, any visual or audio advertisement must contain the message “Consult your physician.” Advertisements should mention applicable precautions, and indicate when the use of a medicine represents any danger in the event of an existing pathology. The Code of GPP requires that promotional activities of CANIFARMA members directed towards consumers must be undertaken with the aim of generating a new culture regarding the rational and appropriate consumption of medicines, and encouraging guidance of healthcare professionals who are authorized to prescribe. In February 2014, COFEPRIS issued detailed guidelines regarding the approval of advertisements for non-prescription medicinal products. 6. What are the most common infringements committed by manufacturers with regard to the advertising rules? The most well-known recent infringements have probably been committed by manufacturers of health or dietary supplements and so-called miracle products, which are launched via aggressive infomercial campaigns containing exaggerated claims about the benefits of such products. Fairly recently, the HLR were reformed to allow COFEPRIS to order both manufacturers and media outlets to cease advertising activities. Infringements can lead to high fines and closure of business. 7. Under what circumstances is the provision of information regarding off-label use to healthcare professionals allowed? According to article 42 of the HLR, prescribing information about products to healthcare professionals is subject to approval before publication. This information is approved while granting the marketing authorization for the corresponding product. Any publication should contain the marketing authorization number of the product. The Code of GPP sets forth that information on medicinal products must be grounded on scientific evaluation and related empirical evidence, which must be kept at the disposal of healthcare professionals, if required. It must not induce confusion by means of distortion, unjustified pressure, omission or any other means. The Code also states that when scientific information is provided and is not part of the prescribing information duly approved or authorized in a product’s marketing authorization, it should be strictly limited to a scientific audience, and should avoid the promotion (directly, indirectly or through a third party) of any unauthorized directions of use. 8. Which legislation governs the collaboration of the pharmaceutical industry with healthcare professionals? Do different rules apply regarding physicians in the outpatient and inpatient sectors? There are several bodies of law that refer in general terms to the relationship between the pharmaceutical industry and the healthcare professionals, including the HL, the HLR and the HL. Regulations concerning sanitary control of activities, establishments, products and services. The Code of GPP sets forth guidelines for promotional activities. Public institutions usually have their own particular guidelines. These regulations apply to physicians in both the outpatient and inpatient sectors.

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9 What are the main rules and principles applying to the collaboration of the pharmaceutical industry with healthcare professionals? The Code of GPP states that congresses, lectures, symposia, meetings, and other similar scientific or educational events sponsored, financed, or supported by pharmaceutical companies or any other third party must have, as a main purpose, scientific exchange, medical education or information about medicines. Whenever support for continuing education or independent educational programs is being provided, the education of healthcare professionals should be encouraged, primarily, to improve their knowledge of patient care. In each case, programs must comply with the guidelines of the applicable laws; they must have strict scientific content that is sustained, if required, by clinical evidence. Most importantly, the programs must be accredited and certified by the corresponding academic authorities. Support in general must not be offered, under any circumstance, in order to exert any kind of influence on the decision-making process involved in prescribing medicines, or in buying, including, excluding, or modifying official product catalogues. Samples According to the Code of GPP, samples are provided directly, in fair amounts and without cost to healthcare professionals, so that they may get to know and become familiar with the products, or in order for them to initiate a treatment, or both. According to article 49 of the HLR, providing samples of products for free does not require approval, provided the samples meet the requirements of the approved medicinal product. The samples should be in a package that contains fewer units than are contained in the approved product. The Code of GPP establishes guidelines regarding sampling: it prohibits CANIFARMA members offering or supplying samples with the aim of seeking or rewarding prescription practices, and also forbids any trade of samples. CANIFARMA members are required to have full and up-to-date control of their samples, including their manufacture, storage, delivery to regional coordinators or others, and provision to medical representatives and physicians. It is always recommended that CANIFARMA members maintain strict control over their product samples, since there have been cases of the re-sale of samples in the past. Gifts and donations The Code of GPP states that companies must act responsibly regarding sponsorships and donations. No gifts of significant commercial value may be offered to healthcare professionals, or incentives of any kind, as an inducement to use, prescribe, purchase, or recommend a specific product, or influence the results of a clinical study. No gifts, bonuses, pecuniary advantages, benefits in kind or any sort of incentive may be offered or promised to healthcare professionals, administrative staff or government employees involved in the cycle of prescription, purchase, distribution, dispensing and administration of medicines, except in the case of inexpensive promotional aids related to the practice of medicinal or pharmaceutical activities. The Code delineates an inexpensive promotional aid as one that does not exceed the equivalent of ten times the minimum wage (around US$50). Regarding healthcare professionals based in government institutions, article 47 of the Federal Law of Responsibilities for Government Officers expressly forbids such officers from requesting, accepting or receiving any gifts or donations from persons whose commercial or industrial activities are directly linked, regulated, or supervised by government officers. 10. What are the most common infringements committed by manufacturers with regard to collaboration with healthcare professionals? According to CETIFARMA’s 2013 Annual Report, seven complaints were received during 2013. CETIFARMA issued decisions in four of those complaints. Of the remaining three complaints, one was withdrawn, another was terminated through mediation, and the final complaint was sent to the health authorities. However, CETIFARMA does not provide any details of the complaints in the Annual Report, such as the grounds for the complaints, the parties involved or the content of the decisions. According to CETIFARMA, the number of complaints in 2013 represented a reduction of 80 per cent in comparison with 2012, when there were 32 complaints. 11. What are the main rules and principles applying to the collaboration of the pharmaceutical industry with patient organizations? The Code of GPP establishes that any collaboration between the pharmaceutical industry and patient organizations must be accompanied by a written agreement that will include, at the very least, the activities to be undertaken, and the cost, source and destination of their funding; and details of any direct and indirect support, as well as any other relevant non-financial aid. Under these agreements, CANIFARMA members have to follow any applicable guidelines and codes of ethics and conduct, as well as the transparent practices and deontological instruments approved by CETIFARMA and CANIFARMA. The Code of GPP requires CANIFARMA members to set forth criteria and procedures for the approval and

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implementation of these kinds of collaborations. Any other kind of sponsorship provided by social, governmental or private sector organizations should not be excluded from the above-mentioned rules. 12. Are manufacturers’ infringements of competition law pursued by national authorities? While Mexico does have a Federal Antitrust Law and an active antitrust commission (ECCF), few investigations have been initiated against manufacturers of pharmaceutical products. A notable exception is a 2011 investigation that reviewed public tender proceedings before IMSS after evidence was found of collusion between manufacturers to set prices. A fine was imposed, and the case is still under appeal. ECCF has broad jurisdiction to investigate future cases of infringements of the Federal Antitrust Law. 13. Is follow-on private antitrust litigation against manufacturers possible? The Federal Antitrust Law enables private entities to request investigations, as well as to provide all kinds of elements and evidence related to an investigation that is in process. Further, once the preliminary determination of antitrust practices has been declared and published in the Mexican Government Official Gazette, anyone related to or affected by the decision has the opportunity to provide arguments and evidence. Follow on private litigation against manufacturers is possible, but has not been as widely pursued as it has in other jurisdictions, such as the US. COMPLIANCE – MEDICAL DEVICE MANUFACTURERS 14. Are the rules for medical devices regulated as rigorously as advertising and collaboration in the pharmaceuticals sector? Generally speaking, it would be fair to say that the regulation of medical devices is lighter than the regulation of drugs and other substances. Advertising concerning medical devices is regulated in articles 52 to 56 of the HLR. Standards contained in the Code of GPP that apply to medicines also apply to medical devices. PHARMACEUTICALS REGULATION 15. What legislation sets out the regulatory framework for granting marketing authorizations and placing medicines on the market? The primary legislation for medical products is as follows the HL, the Health Law Regulations, the Official Mexican Norms (NOMs), and the Mexican Pharmacopeia. 16. Which authorities may grant marketing authorization in your jurisdiction? The regulatory authority in charge of granting marketing authorizations is COFEPRIS. The granting of authorizations for innovator drugs is also reviewed by the New Molecules Committee of COFEPRIS, which includes physicians from the National Academy of Medicine. 17. What are the relevant procedures? New molecules Essentially, marketing authorization applicants must prove the safety and efficacy of their products through standard clinical trials run according to the rules set out by the HL, its regulations and the NOMs of good manufacturing of medicines and active ingredients. Concurrently, applicants must request the approval of their products as new molecules by the New Molecules Committee of COFEPRIS. A new molecule is, according to article 2, section XV of the Health Law Regulations: •

an active ingredient or drug not approved worldwide (new molecular entity)

an active ingredient or drug already available in other countries but with limited clinical experience or disputed information, and without approval in Mexico

a drug that is a non-marketed combination of two or more active ingredients

an active ingredient or drug already available on the market, but that is to be marketed for a new therapeutic indication

Research and development companies can benefit from a special shortened procedure for drugs to be approved for the first time in Mexico if such drugs have been previously approved by the European Medicines Agency, the US Drug and Food Administration, Health Canada, Swissmedic, or the Therapeutic Goods Administration in Australia. In 2012, COFEPRIS published new rules setting out this procedure, which is essentially based on the dossier filed with the foreign regulatory agency to reduce approval timeframes by up to 60 working days. Industry participants have welcomed these new rules, but they are still being tested.

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Generics Applicants for marketing authorizations have to prove basically that their products are bioequivalent to the innovator product. They must provide information concerning dissolution profiles or bioavailability studies regarding the reference product. COFEPRIS periodically issues a list of reference medicinal products. Recently, the NOM setting the test to prove that a generic drug is interchangeable with a reference drug was updated (NOM-177-SSA1-2013). Legally, COFEPRIS should not grant marketing authorizations for generics breaching exclusivity rights. There is a linkage system between COFEPRIS and the Mexican Institute of Industrial Property (IMPI), which aims to prevent the granting of marketing authorizations in violation of exclusive rights. According to Mexico’s intellectual property (IP) Regulations, every six months IMPI must publish a gazette that includes patents covering allopathic medicines (Linkage Gazette). The initial IMPI position was that only patents relating to a compound were relevant to linkage review (excluding formulation and use patents). However, on 31 July 2012, the IMPI for the first time included formulation patents in the Linkage Gazette in accordance with a 2010 ruling of the Mexican Supreme Court. (Jurisprudence No. 2a./J.7/2010, Federal Judicial Gazette, p. 135). Under the linkage regulations, at the time of filing the application, the applicant must prove that it is the owner or licensee of the patent of the active ingredient of the product (recorded with IMPI), or state under oath that its application does not violate the list of products published in the Linkage Gazette and observes patent law. Biologics Amendments to the legal framework to regulate the approval of biologics are recent and being tested. Applicants have to prove the quality, safety and efficacy of their products under the HL, its regulations and the applicable NOMs, particularly those for good manufacturing practices for medicinal products (NOM-059-SSA1-2013) and for active ingredients (NOM164-SSA1-2013). Biocomparables (follow ons) Applicants must submit clinical tests and, when appropriate, in vitro tests, to prove that the safety, efficacy and quality of their product are comparable (similar) with those of the reference biologic. The pre-clinical and clinical test used by an applicant for a biocomparable must use the corresponding reference biologic to perform comparative and physicochemical studies. For this, the applicant must submit the following: •

evidence from any in vitro studies

a report on the comparative testing of the pharmacokinetic, if determined to be necessary by the MoH to show the pharmacokinetic comparability of key parameters between both the follow on and the reference biologic

any pharmacodynamics test reports

the results of any comparative efficacy and safety clinical tests to show the similarity between the follow on and the reference biologic

Although industry participants have welcomed amendments to the rules to approve biologics, the specific rules to approve follow-ons have caused debate. There is also currently no rule indicating a definitive data protection period for biologics. As a result, the recognition of data package exclusivity rights for biologics can only be achieved through litigation. There are also concerns regarding the accurate application by COFEPRIS of the linkage provisions. Based on the WTO Agreement on Trade-Related Aspects of Intellectual Property Rights 1994 (TRIPS) and the North America Free Trade Agreement (NAFTA), and also the hierarchy of international treaties contained within the Mexican legal system, it is possible to obtain recognition of data package exclusivity for products that deserve this protection, and to obtain court precedents recognizing and ordering COFEPRIS to observe data package exclusivity. Orphan drugs Orphan drugs were recently introduced into the HL and the Mexican Pharmacopeia. Specific rules regarding orphan drugs are still pending. In practice, they are currently approved under a procedure that follows the rules for new molecules when applicable and appropriate. The draft of the NOM compiling requirements authorizations includes orphan drugs. 18. Will licenses become invalid if medicinal products are not marketed within a certain time? Are there any exceptions? Prior to 2010, all marketing authorizations were issued without any sort of time limit, and therefore were not subject to expiration. Since 2010, a reform to the law and regulations has established a five-year term for marketing authorizations. Even though proof of use is not a requirement for renewal, technical reports on pharmacovigilance are. Therefore, renewal of an authorization for a drug that is not on the market would be denied.

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19. Which medicines may be marketed without authorization? According to article 376 of the HL, all medicines require a marketing authorization. Health supplements and herbal remedies are excluded. 20. Are any kinds of named patient programs in place? If so, what are the requirements for pre-launch access? Yes. Article 102 of the HL establishes that COFEPRIS can authorize the use of drugs or materials that have not been previously authorized for clinical trial purposes. In addition, according to article 103 of the HL, a physician can authorize therapeutic or diagnostic resources that are still in the research phase when the potential to save lives, restore health or diminish suffering exists, as long as there is written consent and an authorization is provided by the Ministry of Health. A special marketing authorization for the distribution of an unauthorized medicinal product may also be granted if a medicine meets most of the criteria, but the requirements on effectiveness and the risk-benefit ratio are merely suspected and cannot be confirmed because the number of patients involved in the clinical trial of the product is insufficient due to the rarity of the disease. Compliance with the requirements is assessed at least once a year. At the manufacturer’s request, the time limit of such provisional marketing authorization may be extended by a maximum of one year.

PRICING AND REIMBURSEMENT OF MEDICINAL PRODUCTS 21. To what extent is the market price of a medicinal product governed by law or regulation? Mexican law does not establish specific provisions concerning medicinal product pricing for either the outpatient or inpatient sectors. However, several mechanisms are in place that lead to a certain degree of control of such prices in practice. Price control in the private sector is based on a scheme of self-regulated maximum retail price (MRP), only covering patented products, overseen by the Ministry of Economy. Pharmaceutical companies’ participation is voluntary. Under the price control, each product’s MRP must not exceed an international reference price, estimated as the average price in six major markets, plus a market factor. There are no established sanctions for violations of the MRP. Concerning the public acquisition of innovator drugs covered by patent rights, their price is negotiated in bulk between the patent or license holder and a government commission for price negotiation. The negotiation proceedings end with a single yearly price for all public sales. Off-patent drugs are purchased through public tender proceedings, under which a reference price is set based on previous purchasing experiences (i.e., a maximum amount that can be paid for a specific drug) and the lowest bidder is assigned the tender. Since the government is the main purchaser of drugs, pricing for publicly acquired drugs helps regulate prices in the private sector. 22. Must pharmaceutical manufacturers negotiate the prices of their products with the public healthcare providers? Yes. As mentioned above, prices for patented drugs are negotiated with a government commission and set for every public acquisition. When patent rights have expired (or in some cases when there is more than one participant in the market), drugs are acquired through public tender proceedings based on previous purchasing prices. 23 Under which circumstances will the national health insurance system reimburse the cost of medicines? Commonly, public insurers dispense to patients medicinal products prescribed by their healthcare professionals. Products are prescribed and dispensed from a basic medicinal products list, which public insurers essentially base on the National Formulary issued by the Ministry of Health. Public insurers acquire those listed products mostly by public tender processes. Public healthcare institutions, scientific organizations and pharmaceutical providers may request that a drug be listed in the National Formulary. Essentially, the principal conditions for listing eligibility are that the drug has a marketing authorization, has met all safety and efficacy tests (clinical trials), and is cost-effective (pharmaeconomic tests). IMSS is the largest public sector buyer of drugs. Public institutions may also have their own formularies that contain fewer drugs than the National Formulary. Additionally, in the case of ISSSTE, a prescribed medicinal product can be dispensed in a private drug store registered with ISSSTE, provided that the product is not available within ISSSTE facilities and under certain conditions. ISSSTE reimburses the cost of that product to the drug store according to previous agreements. 24. If applicable, what is the competent body for decisions regarding the pricing and reimbursability of medicinal products? While the Ministry of Economy is empowered to issue observations regarding the pricing and reimbursability of medicinal products under the MRP scheme, the Commission for Drug Price Negotiations, which is made up of several public offices, including the Ministries of Economy and Health, negotiates with the patent holder or licensee to establish the single price of a patented drug for all sales to the public sector.

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25. Are manufacturers or distributors of medicinal products statutorily obliged to give a discount? There is no obligation in Mexican law regarding this specific point; however, sales to public institutions are generally done at much lower prices than sales in the private market.

MEDICINE QUALITY AND ACCESS TO INFORMATION 26. What rules are in place to combat the counterfeiting and illegal distribution of medicines? COFEPRIS has broad jurisdiction to seize counterfeit or illegal medicines. The manufacturing and sale of counterfeit or falsified medicines is classified as a crime under the HL. In addition, COFEPRIS commonly enters into collaboration agreements with the Federal District Attorney’s Office and the Customs Office in order to investigate and prevent counterfeit and illegal medicines. Private companies have also run successful collaboration campaigns with COFEPRIS to counter these actions, including through funding investigations and providing full packages of information to the authority. 27. What recent measures have been taken to facilitate the general public’s access to information about prescriptiononly medicines? As a general rule, laboratories are forbidden from any form of advertisement to the general public concerning prescription-only medicines. The public policy in place in this regard is that the public’s access to information on these medicines must be limited to avoid self-prescription (since sales of drugs without a prescription is a common practice in Mexican pharmacies). Concerning information about prescription-only medicines that is published online and addressed to healthcare professionals, the Code of GPP states that this practice must be duly approved by the corresponding authorities. Such information must clearly identify the sponsoring pharmaceutical company and be disclosed on scientific websites. Companies must adopt the proper measures to ensure that the promotion of prescription-only medicines on their websites will only be accessible to healthcare professionals. 28. Outline major developments to the regime relating to safety monitoring of medicines. The NOM for pharmacovigilance (NOM-220-SSA1-2012) has been recently updated, establishing that marketing authorization holders basically must: •

report to the health authorities any adverse event or suspected adverse reaction that they are aware of and that may have been caused by any their products that are manufactured or marketed in Mexico

have standard operating procedures

receive any report of suspected adverse reactions from any possible source

record, validate and identify any reports of misuse or abuse reported by health professionals or patients

record and monitor any information related to any product used during lactation and pregnancy

investigate serious and unexpected cases

estimate the frequency of suspected adverse reactions, and investigate the possible risk factors with intensive pharmacovigilance studies (at the request of the health authorities)

ensure the confidentiality of the identity of patients and reporters

Holders of marketing authorizations must submit reports periodically. The NOM for good manufacturing practices of medicinal products (NOM-059-SSA1-2013) has been also recently updated, and now requires that a program to recall products that do not meet quality standards is implemented in an appropriate and efficient manner. Marketing authorization holders must report to COFEPRIS any product recall decision, and provide details of such products, any causes and a storage center. Vaccination 29. Outline your jurisdiction’s vaccination regime for humans The Ministry of Health’s National Committee for Vaccination implements and elaborates the public policies for vaccination and the prevention of diseases in Mexico. There is no obligation for an individual to be vaccinated unless an emergency situation occurs requiring vaccination. The obligation to vaccinate the population lies with the government and occurs through different federal, local and municipal health entities, which should provide the population with the required vaccines free of charge in order to achieve universal coverage. Official Norm NOM-036-SSA2-2012 establishes the standards and goals for vaccination of the population, listing the required vaccines and identifying the characteristics of the subjects of vaccination. Control of vaccination through the National Health Card scheme, and the safety, efficacy and quality of vaccines and biologics, are also warranted under this official regulation. A principle of free and universal coverage exists for the listed vaccines in this Official Regulation.

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UPDATE AND TRENDS Advertising Several amendments to the Industry Codes of Practices by CETIFARMA were approved in 2013. As a consequence of compliance practices, there is an expectation that the rules governing pharmaceutical advertisements will be strengthened by both industry associations and regulatory authorities. In February 2014, COFEPRIS issued detailed guidelines regarding the approval of advertisements for non-prescription medicinal products. Most of these guidelines are in line with the Codes. In terms of developments, we would highlight that an advertisement providing information about a disease, if it is immediately followed by another advertisement for a medicinal product related to that disease, will not be approved unless both advertisements are approved jointly. Marketing authorizations A draft NOM compiling the requirements for granting marketing authorizations for medicinal products (PROY-NOM257-SSA1-2013) was published in 2013 for public comment and review. This draft addresses the linkage between patents and marketing authorizations. However, a uniform text in which the linkage is set for each type of product would be welcome, as the draft contains some differences in the text used according to the type of drug to be authorized. The publication of the last version of this NOM is still pending. Trans-Pacific partnership (TPP) During the November 2011 Asia Pacific Economic Cooperation (APEC) meeting, Mexico outlined its willingness to initiate consultations to participate in the TPP. On 18 June 2012, during the G20 in Los Cabos, Mexico, the countries currently participating in the TPP made the decision to invite Mexico to participate. Regarding IP, the TPP partners remain confident that copyrights, patents, and trademarks will continue to be enforced. There appears to be general consensus that the standard of protection for IP should go beyond TRIPS. The terms, conditions and wording of the TPP regarding IP rights remain confidential. However, it has been made public that the main topics regarding IP include effective customs measures, pharmaceutical patents and agrochemical patents. In the case of pharmaceutical patents and regulation, the main topics appear to be that the countries involved commit to implementing additional mechanisms for IP protection, such as patent linkage, extensions of or compensation for the life term of patents due to regulatory delays; and data package exclusivity for new chemical compounds and formulations and second uses. Mexico has implemented the first steps toward integrating the TPP with the WIPO Protocol Relating to the Madrid Agreement Concerning the International Registration of Brands 1989 (Madrid Protocol), which entered into force in Mexico at the start of 2013. The rushed approval of this without a full review of the trademark system (and assuming IMPI is prepared to properly adopt the Madrid Protocol system) is a good indication that the Mexican government is willing to fulfil the standards of the TPP, and replicate the enactment of the IP Law 1991, when NAFTA began to be discussed. Due to the negotiations and eventual integration of Mexico into the TPP, the country has a new and valuable opportunity to review and change its entire IP system, and to adopt higher and, more importantly, more efficient standards of IP protection.

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| VIEW FROM THE TOP

LOOKING TO BRITISH MODELS FOR INSPIRATION NANCY STICH Director of Healthcare and Life Sciences Division at British Chamber of Commerce in Mexico Q: What are the main healthcare objectives of the British

division is very active, meeting once a month. There is a

Chamber of Commerce in Mexico?

lot of back and forth between our members, and we are

A: The British Chamber of Commerce’s Healthcare and Life

very focused on the key issues that are impacting the

Sciences Division promotes the Chamber’s activities in these

industry. We have about 15 members linked to companies

areas within the broader framework of promoting trade

in the healthcare sector, all of which are very committed

between the UK and Mexico. We are working with many

to helping Mexico develop in the right way. The Chamber’s

types of companies in the sector, including pharmaceutical,

work aims to support that commitment.

insurance, and healthcare companies, among others. We have longstanding relationships with British pharmaceutical

Q: What activities make up the bulk of the Chamber’s

companies that have operations in Mexico as this has

interaction with the health sector?

historically been the area that has seen the most significant

A: The Chamber works with trade commissions that come

investment in Mexico. However, the type of companies

to Mexico, but our ultimate function is to support companies

operating in the sector is now broadening steadily. The

already operating in Mexico that require guidance relating

Chamber has now found a captive audience among the

to their operations in the country. Companies commonly

medical devices sector and the insurance industry. Our

need help liaising with an embassy or a government body

| VIEW FROM THE TOP

BUILDING ON CONSUMERS’ TRUST: MADE IN GERMANY LEFT: Indira Miranda, Trade and Investment Consultant for the Healthcare Industry at CAMEXA RIGHT: Johannes Hauser, Director General and Official Delegate of German Industry and Commerce in Mexico at CAMEXA

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Q: To what extent is Mexico considered a land of opportunity

This year marks 86 years since the inauguration of the

by German companies, and how many German companies

German-Mexican Chamber of Industry and Commerce

operate in the Mexican healthcare sector?

(CAMEXA) and we now represent most of the German

A: We believe that Mexico is an extremely attractive country

companies operating in the country. Our mission is

for German companies in healthcare. The increasing

to support the bilateral economic relations between

population of Mexico, and therefore its need for an

Germany and Mexico, which includes both commercial and

expanding healthcare infrastructure, represents significant

investment aspects. Today, with around 650 members, we

opportunities

Mexican

are the biggest European chamber in Mexico. However,

government agency charged with attracting foreign

we want to emphasize that not all the German companies

direct investment, ProMéxico, is promoting the country on

operating in Mexico are associated with our chamber.

the basis of its young population. However, this will soon

Many German companies have entered the Mexican

change and so too will the healthcare needs within the

healthcare market because the sector offers encouraging

country. Overall, there are many promising opportunities to

opportunities and attracts a significant amount of foreign

be found for smaller companies in the Mexican market.

investment, and CAMEXA has approximately 53 members

for

German

companies.

The


but also require support keeping up with of the changing

20 years. Currently, the country has very few geriatric

regulatory environment. We aim to make sure that both the

physicians and this could become a big problem if not

legal industry and the corporations within the sector are

addressed. We plan to look at the UK model to learn what

connected, enabling companies to keep up-to-date with

is being done there and how such lessons could be applied

key considerations without necessarily having to schedule

in Mexico. This issue impacts the entire healthcare industry,

lengthy personal one-on-one meetings with their lawyers.

including the finance and insurance segment. Insurance coverage often ends at retirement, and so certain

Q: What does 2015 as the year of UK-Mexico relations

companies, such as BUPA, are particularly looking into

mean for the Chamber?

modifying current necessities to provide for older people.

A: We are very much looking forward to more collaboration

One of our main focuses will be to look at how Mexico can

with the UK and we are in close contact with the British

share knowledge with the UK. A commission will visit the

embassy regarding this matter. Throughout this year,

UK to investigate key areas of interest regularly.

trade commissions will come to Mexico from the UK to showcase what the country has to offer. These will include

Q: Is the global spotlight on Mexico rapidly changing its

companies that work on anything from pharmaceuticals,

business environment?

medical devices, and nanotechnology to a range of other

A: Mexico has always followed international business

areas. For example, we organized a healthcare symposium

regulations in terms of its organization but it has

congress in January 2015 that specifically addressed the

historically taken more of a back seat. With Mexico now

problems associated with Mexico’s aging society. The UK

occupying an increasingly more prominent position on

is particularly well organized when it comes to addressing

the global economic stage, it can no longer take its time

an aging population and Mexico is comparatively lagging

implementing new international practices. Global offices

behind. Compared to 40 years ago, Mexico’s population

of international companies in emerging markets need to

is aging far more rapidly and the country needs to build

comply with new regulations at the same time as offices in

major infrastructure to support older patients in the next

more established markets.

in the healthcare area. Apart from the already well-

Q: How does CAMEXA support German companies

exploited pharmaceutical sector, we feel there is a growing

developing their medical devices business in Mexico?

need for medical equipment in Mexico. We believe that

A: The medical devices industry has flourished in recent

German companies can provide a substantial part of the

years in Mexico. Some German companies such as

required technology, which is why we currently focus on

Siemens, Dräger, BBraun, Carl Zeiss, and Karl Storz are

supporting medical devices companies.

already well-established within the country’s framework. One of the advantages for German companies in Mexico

Q: What are the main barriers for companies entering the

is the excellent reputation for high quality possessed

Mexican market?

by most German products. Therefore the brand “Made

A: The main reason why European companies are reluctant

in Germany” is one of the strategies used by German

to enter the Mexican market is the fact that other countries

companies in Mexico to expand their business by building

seem to be more accessible in terms of regulatory

on the trust of the consumer and the quality of their

processes. Companies in the healthcare sector considering

products.

Mexico as a potential target market have concerns about the registration processes required by COFEPRIS and time

Q: With the German Year in Mexico approaching, what are

delays in registration approval. The German companies

your priorities for cooperation in the health industry?

with a presence in Mexico are largely satisfied with the

A: In conjunction with the trade show organizer MFV

opportunities available, but a few challenges remain in

Expo, the chamber is currently preparing an exhibition

terms of improving the image of the country and the ease

called “Hecho en Alemania” (Made in Germany). Within

of doing business here. When any of our members have

the framework of this exhibition we will be organizing a

a problem, CAMEXA can participate as a neutral partner

conference of German Health Care Technology. “Hecho

in the dialogue between the German companies and the

en Alemania” is the first and most important event for the

Mexican institutions.

German Economy during the German Year in Mexico.

379


| VIEW FROM THE TOP

THE RIGHT TALENT FOR THE RIGHT JOB EDUARDO RUIZ DE SANTIAGO SEGRESTE President & CEO of Epsilon

Q: How has the pharmaceutical industry evolved in the

them. Our scale allows us to send only those consultants

last decade?

who know what they are talking about. Often, businesses

A: Given the variety of businesses operating in the

will offer a variety of services, but we specialize. We begin

pharmaceutical business, our idea was to develop a

to monitor talented candidates early in their careers, and

methodology that would be applicable across the board.

follow them through their maturity. We understand the

Customer service and a small-scale, high-quality production

difference between knowledge and information, because

strategy are common concerns across the sector, so

this is what companies want. They want everything not

we based our strategy on these principles. This made us

included on the average CV.

distinct in the pharmaceutical industry and we have had considerable impact in the field. Mexico has a lot of talent

Q: With patents running out and so much untapped

but orienting the work force is more problematic. The US

potential in Mexico, is there a crisis in the innovation

spends more on nourishing our talent than Mexico does.

industry?

Our challenge is to train and lead people correctly.

A: The present challenge centers on logistics. Large laboratories are losing money because they put too much

Q: How has the HR sector changed?

weight on one area and neglect than others. One market

A: Pharmaceuticals is a mature sector, with a strong tradition

tactic applies to vehicle production clusters, but another

of research, new ideas, and many clinics. This means that

ought to apply to the medical industry. While pharmaceutical

a base of specialized personnel is readily available. The

plants struggle to synchronize with other countries and their

tendency we are battling, not only prevalent in pharmacy, but

alignment with big capital, government, and regulation,

in all sectors, is outsourcing, which puts too much distance

plants will shut and jobs will be lost. However, one must

between companies and the industry as a whole. Quality,

mount a local solution to a global problem. As the industry

as a result, is dropping. The links between research and the

adapts, personnel move from larger plants to smaller, more

patient are weakening. In the past, medical evaluations were

effective ones. The industry will survive. It’s like a river and

conducted by people with a medical background and many

needs to ebb and flow, but always to flow. The tendency

years of experience working with us. Now, though, these

now is moving away from high-intensity production plants,

visits are conducted by financial departments, who want

which favors small local laboratories.

cost-effective labor practices. The people hired nowadays tend to be young, without much experience or interest

Q: Do you find that companies are looking for more

in the industry. Because outsourcing increases rotation,

researchers these days?

workers find themselves demotivated and on low salaries.

A: Research and innovation have always been important.

My own recommendation is that if a business has too small

Mexico has a lot of talent, but it is in an asymmetrical

a budget to hire 200 sales representatives, then it should

relationship with structure and financial backing. We have a

take on 50 good ones, contracted by the business, who will

lot of research centers with so much money that they begin

be better paid and more motivated.

to waste funds on bureaucracy and professionalization. Research must be free, curious, and uncontaminated by

Q: How do you define your work?

a corporate mentality. Hunger for achieving ideas rather

A: Many in the sector misuse the word “headhunter,” unaware

than hunger for money is what keeps freedom alive.

of the word’s association with the Wild West, the capture of

380

criminals, and working for whoever will pay the right place.

Organic growth, however, is when five or ten companies

For me, improper use of words leads to improper actions, so

enter and dominate, but split into 30 small ones. In Europe

I avoid this one. We are human resource consultants, and we

laboratories tend to be very small but very effective. When

operate on a very small scale, a “boutique-scale” because

they hit a growth ceiling, they move to Latin America and

our clients appreciate the personal attention we give

look for more talent. The potential we have is world-class.


| VIEW FROM THE TOP

INTERDISCIPLINARY INDUSTRY-FOCUSED LEGAL ADVICE DR. CHRISTIAN LĂ“PEZ-SILVA Partner/Head of Pharmaceuticals & Life Sciences at Baker & McKenzie Q: What is the importance of the Life Sciences division for

This also includes integrating regulatory advice on Mergers &

Baker & McKenzie?

Acquisition (M&A) transactions, which had traditionally only

A: Since the firm was founded in 1949 in Chicago, we have

added labor and tax issues in the corporate advice. We have

worked closely with the pharmaceutical industry. As the first

also seen the convergence between Health & Information

law firm to envision the possibility to create an international

Technologies in the industry, where new issues relating

legal practice capable of helping companies operate globally,

to privacy law, mobile health, e-commerce and emerging

we have been able to assist the pharmaceutical industry

regulatory questions require us to integrate different areas of

in their internationalization of operations, making us one

law. More traditional interactions include intellectual property

of the first firms to develop industry-specific advice. This

and regulatory issues, such as complying with the linkage

remains true in Mexico, where the pharmaceutical industry

system, which creates a wall to obtain regulatory approval if the

is at the core of our life sciences group and where we have

product is still protected by certain pharmaceutical patents.

created the most advanced and largest regulatory practice

Another issue is the coordination of the separate system

in the country. Our strategic investment in interdisciplinary

for pharmaceutical trademarks, which deals with having a

teams who handle highly specialized services, covering the

database of drug names managed by the regulatory authority,

whole life cycle of a drug or medical device, is proof of our

while simultaneously having the registration of trademarks

constant commitment to the industry. As a full service law

being managed by the patent and trademark office, both

firm, the challenge was to integrate more effectively our

based on different criteria, timings and procedures.

wide span of proven capabilities for this sector. With the creation of our Pharma & Life Sciences Industry Group we

Q: How have changes in the distribution segment for

are achieving this.

pharmaceuticals in terms of M&As impacted the industry? A: The distribution segment has been experiencing profound

Q: In what way do you assist companies who wish to

changes for some time, transforming the weight and role of

establish a presence in Mexico?

traditional distributors as well as the core of the required

A: A natural client base of the firm comes from foreign

services. Whereas the core services have been realigning

companies, many transnational ones, who want to enter the

towards more logistic services and operators, the wider

Mexican market or establish a presence in Mexico. Whether

changes include the growing presence of major pharmacy

this is done directly with a subsidiary or through a third

chains, the entry of major retailers and supermarkets into

party, we help them design and implement the adequate

the in-store pharmacy model, in some cases with own

legal structure for their business model. On the regulatory

branded generics, or the emerging model of convenience

side, where we hold an undisputed leadership position,

stores either selling OTC products or incorporating a mixed

we are particularly sought when companies want to open

model of in-store pharmacy. Another game-changer has

dialogues with regulators or to prepare written submissions,

been the emergence of physicians at the point of sale.

where science and legal arguments need to be articulated. Q: Regarding pricing-setting, what is the difference Q: What is the most frequently sought advice that clients

between the private and the public sector?

come to Baker & McKenzie for?

A: Primarily, it depends on whether or not the product is

A: We are regularly approached when different areas of law

patented, then whether or not it goes to the public or private

need to be integrated into a coherent business strategy. For

sector. For patented products in the private market there is

instance, we have been integrating tax advice and regulatory

a complex mechanism. We provide assistance to companies

work, to defend clients against certain measures taken by

during this stage. In contrast, there is no regulation for

the tax authorities, such as determinations of Permanent

patented generics. For the public sector, pricing of patented

Establishment, or analyzing Base Erosion and Profit Shifting

products is determined through a negotiation between

(BEPS) implications regarding transfer of intangible assets.

companies and a group of government agencies.

381


INDEX A-C

INDEX C-H

3M Health Care 237

202-203, 206, 226-227, 236, 245, 256-257, 295

ABC Hospitals 65, 68, 235, 329, 342, 347

ConvaTec 232-233, 240

Accelerium Clinical Research 161, 214

Cosmetobelleza Natural IM 261

ACROM 204, 206, 209

CR Bard 235

AFM 111

CTR Scientific 180-181, 185

Alexion Pharmaceuticals 108-109, 110

Deloitte 18-19, 90-91, 360

Amgen 144, 146, 160

DHL 231, 308-309, 322-323, 328-329, 358-359

AMID 226-227, 228-229, 230

Distribuidora Levic 326

AMIIF 6-8, 90-91, 92-93, 160, 204, 206, 369

Dräger Mexico 239, 378-379

ANAFAM 90-91, 120-121, 124, 312

Epsilon 380

ANEVIFAC 308-309, 320-321

Ernst & Young 365

APEIC 207

Escala Biomédica 236

Apotex 127

Exfarma 316

Arla Foods 288-289

Farmacias GI 310, 322-323

Aspen Labs Mexico 128-129, 195

Farmapiel 252-253, 256-257

AstraZeneca Mexico 90-91, 94-95, 164-165, 362

FBD 264-265

B. Braun Aesculap 230

Ferring Pharmaceuticals 100-101, 106-107

B. Braun Medical 231

FleishmanHillard 365

Baker & McKenzie 381

FUNSALUD 24-25, 28, 81, 102-103, 104-105, 118-119, 119, 152-

Bioconnect 169

153, 160, 290-291, 292

bioMérieux 186-187

GBC Group 152-153

BioSkinco 232-233

Ginequito 74-75, 76-77, 342, 347

Boehringer Ingelheim 90-91, 98-99, 101, 362

GlaxoSmithKline 96-97, 105, 112, 122-123, 134, 136, 164-165,

Bomi de Mexico 330-331

204, 263

British Chamber of Commerce in Mexico 378-379

Glenmark 132

CAMEXA 378-379

Global Biotherapeutics 164-165

CANIFARMA 6-8, 16-17, 28, 29, 50, 90-91, 92-93, 111, 118-119,

GNP Seguros 80-81, 84, 183

119, 122-123, 166-167, 202-203, 206, 256-257, 272, 312-313,

Grünenthal 102-103

370-377

Grupo Diagnóstico PROA 174-175, 178-179, 179

CANIPEC 106-107, 139, 252-253, 254-255

Grupo IFACO 166-167

Carlos Slim Foundation 26-27

Grupo PTM 244

CDM Labs 262-263

Health Angel Monitor Systems 245

Centro Respiratorio de México 217

Hetlabs Mexico 130

Check-up Center 174-175, 183

Hill+Knowlton Strategies 364

CIDICS UANL 148-149

Holomex 308-309, 336-337

Clusters Council of Nuevo Leon 344

Hormona 29, 90-91, 122-123

COFEPRIS 10-12, (mentioned throughout the book)

Hospital Amerimed 67, 346, 348-349

Colgate 137

Hospital Ángeles Valle Oriente 65, 72-73

COMOP 218

Hospital Galenia 65, 347, 348-349, 350-351

CONACYT 16-17, 54-55, 96-97, 111, 124-125, 133, 145, 150, 151,

Hospital San José/Hospital Zambrano Hellion 66-67, 70-71,

152-153, 157, 163, 164-165, 180-181, 194-195, 196-197, 198-199,

347


INDEX H-P

INDEX P-W

Hospitaria 74-75, 76

Productos Medix 298-299

ICON 212

Psicofarma 126, 144

IMCO 84, 90, 272, 278-279, 357

PwC 6-8, 34-35, 64-65, 226-227, 358-359

Impresora DOSA 309, 333

Quest Diagnostics 174-175, 184, 185

IMS Health 22-23, 48, 51, 64, 91-92, 118-119, 131, 182, 242, 311,

ReHealth 158-159

324-325, 362

RM Pharma Specialists 216

IMSS 42-43, (mentioned throughout the book)

School of Biotechnology and Food Science ITESM 200

INCAN 25, 53, 56, 58-59, 165, 215, 235, 236, 239

School of Life Sciences ITESM 201

INCMNSZ 41, 53, 56-57, 215, 294-295

Secretariat of Health of Mexico City 14-15, 274-275, 312-313

Industrias Suanca 138

Seguros Multiva 64-65, 82-83

Infinite Clinical Research 210

Sesderma 258-259

INMEGEN 25, 27, 56, 152, 161-162, 198-199, 272, 291-292, 299

Siemens Healthcare 176-177, 228-229

INNN 41, 53, 54-55, 215, 235

Siemens Healthcare Diagnostics 174-175, 176-177, 185

Insemer 78-79, 188

SMBB 150

Inspire Pharma 219

SMCME 258-259

IntegraMed 327

Sports World 274-275, 284-285

Kurago Biotek 294-295

Stevia Bonda 293

Laboratorios Keton 133

SurtiMedik 318

LEI 168

TAPVS 30-31

Liomont 124-125, 144, 162, 336

The Green Corner 287

Livemed 368

UCIN Medica 317

Loeffler 135

UDEM BioCluster 145, 150, 163, 166-167

Malvern Instruments 238

UDIBI 161, 162, 202-203

Medicina Estética Europea 260

Ultrabody 266, 353

Medimarcas 308-309

UNAM School of Medicine 32, 52

Merck Sharp & Dohme 91, 104-105, 122, 128, 136

Undersecretary of SPPS 44-45

Metco 300-301

UNEFARM 312-313, 324, 326

Mexican Diabetes Association 274-275, 284-285

VECO 241

Mexican Diabetes Federation 274-275, 276-277

Vensi 314-315

Monterrey Health City 345 National

Commissioner

Venture Partners 363 of

Seguro

Popular

46-47,

Vitamédica 85

(mentioned throughout the book)

Vitaxentrum 154, 157

Nestlé Mexico 24-25, 128-129, 290-291, 292, 296

Wockhardt 134

Nestlé Nutrition Fund 292

World Bank 9, 20-21, 74-75, 296

NTA Logistics 308, 334-335

World Courier 308-309, 332

Olivares & Cia 113, 369, 370-377

WWC 284-285, 303

Pierre Fabre Médicament 106-107, 252-253 PLM 246-247 PPD 161, 208, 209 PRA Health Sciences 213 PROBIOMED 144, 146-147, 151, 161


PHOTO CREDITS

Inner front cover - CONACYT

211

CONACYT

2

INNN

215

CONACYT

8

SEDESA

220

Hospital Galenia

23

Aspen Labs

224

SEDESA

25

Hospital Galenia

229

Hospital Galenia

36

SEDESA

233

BioSkinco

41

SEDESA

247

Hospital Galenia

43

IMSS

248

FreeImages.com

53

SEDESA

253

Ultrabody

57

INCMNSZ

268

FreeImages.com

60

Hospital Galenia

273

SEDESA

83

Hospital Galenia

275

FreeImages.com

86

Pierre Fabre Médicament

277

Mexican Diabetes Association

114

HetLabs México

280

Apotex

128

HetLabs México

283

Sportsworld

136

CANIPEC

291

Nestlé

140

INMEGEN

296

FreeImages.com

149

INMEGEN

302

FreeImages.com

156

Pierre Fabre Médicament

304

Apotex

161

INMEGEN

315

Hospital Galenia

162

INMEGEN

321

Boehringer Ingelheim

170

Grupo Diagnóstico PROA

331

DHL

174

Grupo Diagnóstico PROA

335

Boehringer Ingelheim

175

Grupo Diagnóstico PROA

337

Holomex

188

Hospital Galenia

338

FreeImages.com

189

Centro Médico ABC

354

Boehringer Ingelheim

190

Grupo Diagnóstico PROA

367

HetLabs México

195

3M

377

FreeImages.com

197

UDEM

Inner back cover -Grupo Diagnóstico PROA

205

Accelerium Clinical Research


ADVERTISING INDEX

4

AstraZeneca

21

CANIFARMA

38

HETLABS

62

Hospital ABC

77

Escala Biomédica

88

Pierre Fabre

97

RM pharma

116

Neolpharma

125

NTA logistics

142

UDIBI

169

Bioconnect

172

SIEMENS

192

Mexico Business Publishing

222

ZEIZZ

250

Farmapiel

270

Mexico Health Summit 2016

289

Sportsworld

306

Distribuidora Levic

323

Farmacias Gi

338

Mexico Health Review

356

imshealth

CREDITS

EDITOR-IN-CHIEF: Jeroen Posma COMMERCIAL DIRECTOR: Johanna Cronin SENIOR EDITOR: Bernardo Flores

PUBLICATION COORDINATOR: Thelma Bolón

JOURNALIST & INDUSTRY ANALYST: Ricardo Ibarra

DESIGN DIRECTOR: Vanessa Rocha

JOURNALIST & INDUSTRY ANALYST: Alicia Arizpe

DESIGN ASSISTANT: Marcos González

EDITOR: Matt Kendall

WEB DEVELOPMENT: Arturo Madrazo

ASSOCIATE EDITOR: Sara Warden ASSOCIATE EDITOR: Nadine Heir

PUBLICATION ADMINISTRATOR: Alena Lipková

ASSOCIATE EDITOR: Chris Dalby

ADMINISTRATIVE ASSISTANT: Rebeca Garduño

ASSOCIATE EDITOR: Tim Smyth

CIRCULATION MANAGER: Ana Cristina Garantón

COLLABORATOR: Wallace Porter COLLABORATOR: Pieter Speksnijder

PRINTED BY Foli, Negra Modelo # 4 Bodega A Fracc. Cervecería Modelo, Naucalpan Estado de México T:. 9159 2100





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