Travel Agent Sales Guide

Page 23

Frequently Asked Questions BOOKING & PROGRAMS

When is the best time to book a Uniworld cruise? It is always best to plan early, as Uniworld guests tend to book at least six months in advance. Plus, Uniworld always rewards your clients for booking early with significant Early-Booking Savings options and other valuable offers. Visit uniworld.com/savings (USA) or uniworldcruises.ca/savings (CANADA) for more information.

Which direction of the cruise should I book? It does not matter which direction your clients choose, as both contain the same included features. Timings of activities may vary somewhat due to cruising times up- or downstream, but guests otherwise have identical travel experiences. The direction of the journey is usually just a matter of preference; for example, your

Are there wellness or fitness facilities onboard?

clients might want to start in the east and cruise their way west,

Uniworld is proud to offer well-equipped fitness centers on all

or vice versa.

ships in Europe, India, and China. Exercise classes are available

Are there group travel benefits with Uniworld?

onboard in Europe, and your clients can try a folk dancing or

Hundreds of different groups cruise with Uniworld each year,

tai chi lesson onboard ships in China. Complimentary bicycles

including college alumni, wine clubs, garden societies, music

and Nordic walking sticks are also available to guests in Europe

and art lovers, and many more. Book your group with Uniworld

who wish to explore a bit on their own.

to receive tour conductor berths, group savings, and group

Which Uniworld ships have elevators?

amenities. For more information, please refer to page 18. You

All European ships (with the exceptions of River Ambassador

can also login to uniworld.com/agency/groups (USA) or

and River Baroness), as well as our ships in China, have an elevator

uniworldcruises.ca/agency/groups (CANADA) to submit a Group

onboard.

Travel Proposal, or call Uniworld’s dedicated Group Department

Do you recommend river cruising for guests with physical disabilities or mobility issues?

at 800-425-0043.

Most Uniworld ships have an elevator and we offer our “Gentle Walking” program for those who wish to explore at a more leisurely pace onshore. However, please note Uniworld ships are not wheelchair accessible and travelers with mobility issues may find cobblestone streets, narrow/uneven walkways, steps, or longer excursions onshore to be rather challenging. SHORE PROGRAMS

Are any pre- or post-cruise extensions available? Uniworld offers value-packed pre- or post-cruise optional land extensions in Europe, Russia, India, China, and Vietnam & Cambodia to help maximize your clients’ international airfare and vacation time. Extensions range from three to five days and ONBOARD THE SHIPS

feature first-class hotels conveniently located near major cultural sites or places of interest, an English-speaking local expert to make

What is the dress code?

your client’s stay as pleasant as possible, plus special excursions,

It is a common misconception that river cruising requires formal

many meals, and transfers to or from their Uniworld ship. Please

attire. Uniworld encourages country club casual or business casual

refer to page 14 for more information on extensions in Europe

attire onboard, and comfortable/weather-appropriate clothing on

and Russia, and visit uniworld.com (USA) or uniworldcruises.ca

excursions. Business formal or cocktail attire is welcome at the

(CANADA) for details on extensions in India, China, and Vietnam

Welcome and Farewell Receptions and Dinners, but is not at all

& Cambodia.

mandatory.

21


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.