20
17 INS CA IDE LE ND A
R
An Employee-Owned Specialty Publications International, Inc. Magazine
www.MHWmag.com
January July 2017 2016
$10
the website that’s
A BETTER WAY
to buy and sell equipment Why is it better? Real time inventory management system MHconX.com will be promoted in print, online and e-newsletters giving you the ability to reach more potential buyers and sellers Proven lead generation tools such as your own dedicated toll-free number, SMS texting and instant email leads
The Dealers’ Source For Portable Racks™
STOCK PROGRAM AVAILABLE Stack and Store Your Product with Dyna Racks!
Call For Assistance In Solving Your Storage Problems! For additional literature and pricing information, call powered by
877.638.6190 www.MHconX.com
800-939-DYNA (3962)
www.dyna-rack.com • email: sales@dyna-rack.com
Authorized Baumann Sideloader Parts Authorized Authorized Baumann Baumann Sideloader Sideloader Parts Parts Authorized Baumann Sideloader Parts Authorized Baumann Sideloader Parts
IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED BAUMANN SIDELOADER AND YOU ARE NOT BUYING YOUR PARTS FROM CAVAION BAUMANN USA, YOU ARE WAITING TOO LONG AND PAYING TOO MUCH FOR YOUR BAUMANN PARTS. IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED BAUMANN SIDELOADER AND YOU ARE NOT BUYING YOUR PARTS IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED AND YOU NOTBAUMANN BUYING YOUR PARTS FROM CAVAION BAUMANN USA, YOU ARE WAITING TOOBAUMANN LONG ANDSIDELOADER PAYING TOO MUCH FORARE YOUR PARTS. FROM CAVAION BAUMANN USA,AN YOUENGINE ARE WAITING TOOBAUMANN LONG ANDSIDELOADER PAYING TOO MUCH YOUR BAUMANN PARTS. IF YOU OWN, OPERATE OR SUPPORT POWERED AND YOUFOR ARE NOTAmerican BUYINGcompany YOUR PARTS There is only one North authorized to sell OEMFOR partsYOUR by the BAUMANN Baumann factory that has FROM CAVAION BAUMANN USA, YOU ARE WAITING TOO LONG AND PAYING TOO MUCH PARTS. IF YOU OWN, OPERATE OR SUPPORT AN ENGINE POWERED BAUMANN SIDELOADER AND YOU ARE NOT BUYING YOUR PARTS There is only onesingle Northengine American company authorized produced every powered Baumann FROM CAVAION BAUMANN USA, YOU ARE WAITING TOO LONG AND PAYING TOO MUCH FOR YOUR BAUMANN PARTS. There is only one North American company authorized tosideloader sell OEMbuilt partssince by the Baumann factory that has 1969. That company is Cavaion to sell OEM parts by the Baumann factory that has produced every powered Baumann Baumann USA. There is only onesingle Northengine American company authorized
every single engine powered Baumann sideloader since 1969. That is Cavaion toproduced selleasy-to-use, OEMbuilt parts by the Baumann factory that has Our point and clickcompany online parts system There is only onesince North American company authorized sideloader built 1969. That company is Cavaion Baumann USA. produced every single engine powered Baumann provides everything to properly to sell OEM parts byyou the need Baumann factorysupport that hasyour Baumann USA. sideloader built since 1969. That company is Cavaion Our easy-to-use, pointMachine and clickpowered online parts system Baumann sideloader. specific schematics, produced every single engine Baumann Baumann USA. Our easy-to-use, point and click online parts system provides you need to properly support your real-timeeverything parts inThat North America as well sideloader builtinventories since 1969. company is Cavaion provides everything you need to properly support your Baumann sideloader. Machine specific schematics, as factory inventory, electrical drawings, hydraulic Our easy-to-use, point and click online parts system Baumann USA. Baumann sideloader. Machine schematics, real-time parts inventories in North America as well diagramseverything and printable manuals. provides you need tospecific properly support your Our easy-to-use, point and click online parts system real-time parts inventories in North America as well asYou factory inventory, drawings, hydraulic Baumann sideloader. Machine specific see exactly whatelectrical the need factory sees asschematics, we are the your only provides everything you to properly support as factoryparts inventory, electrical drawings, hydraulic diagrams and printable manuals. real-time inventories in North America as well North American parts source and new machine source Baumann sideloader. Machine specific schematics, diagrams and printable manuals. as factory inventory, electrical drawings, hydraulic You see exactly what the factory sees as we are as thewell only affiliated with the Baumann Factory. real-time parts inventories in North America diagrams and printable manuals. You see exactly what the factory sees as we are the only North American partselectrical source and new machine source as factory inventory, drawings, hydraulic North parts and new machine You seeAmerican exactly what thesource factory sees as we are thesource only affiliated with Baumann Factory. diagrams andthe printable manuals. affiliated with theparts Baumann North American sourceFactory. and new machine source You see exactly whatat:the factory sees asor weemail are thehim onlyat: Call Danny today 855-334-2909 affiliated with the Baumann Factory. North American parts source and new source parts@cavaionbaumannusa.com andmachine start getting the affiliated with Baumann Factory. Call Danny today at:Baumann 855-334-2909 at: full support ofthethe factoryoronemail everyhim order! Call Danny today at: 855-334-2909 or email him at: parts@cavaionbaumannusa.com and start getting the parts@cavaionbaumannusa.com and start getting the full support of theat: Baumann factory every order! Call Danny today 855-334-2909 oron email him at:
full support of the Baumann factory on every order! parts@cavaionbaumannusa.com and start getting the Call Danny today at: 855-334-2909 or email him at: full support of the Baumann factory on every order! parts@cavaionbaumannusa.com and start getting the full support of the Baumann factory on every order!
EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR EXCLUSIVE NORTH AMERICAN DISTRIBUTOR
For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com 11/15/12 For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com
MHWholesalerParts11.14.indd 1
9:56 A
For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com
HWholesalerParts11.14.indd 1
11/15/12 9:56 AM
11/15/12 For Cavaion Baumann Sideloader Inquiries: Call Domenic Niro at 855-334-2909 or 412-737-6134 sales@cavaionbaumannusa.com For Cavaion Baumann Sideloader Inquiries: Call 855-334-2909 or 540-735-1745 sales@cavaionbaumannusa.com
MHWholesalerParts11.14.indd 1
HWholesalerParts11.14.indd 1
9:56 A
11/15/12 9:56 AM
January 2017 • Vol. 38 No. 1
22
Sales Trends
Art Sobzcak
“Shameless” sales tactics you need to avoid
24
Your Business
Eileen Schmidt
Clark’s celebrates 100 years with global affair
Cover Story
Industry News 30 Nuts & Bolts
4 R eady for the 2017 financial rollercoaster? Garry Bartecki
Columns 10
20
Aftermarket
34 Shifting Gears
43 Industry Insight
Alva Coffman Account Executive
Caliper Corp.
acoffman@MHWmag.com
Kathy Regan Editor editorial@MHWmag.com Spencer Birkenholz Graphic Designer
art@MHWmag.com
Material Handling Wholesaler: (ISSN # 2155-3467) is published monthly for new and used equipment dealers, equipment manufacturers, manufacturer’s reps, parts suppliers, and service facilities serving the material handling industry. Editorial opinions expressed herein are the author’s and do not necessarily reflect the opinions of Material Handling Wholesaler. All material contained herein is protected by copyright laws and owned by Specialty Publications International Inc.
ADVERTISING CALL 877.638.6190
38 Classified
44 New Products
47 Source Directory
50 Advertiser’s Index
SUBSCRIPTIONS: Third class subscriptions are free to qualified firms. First class: $89.95 per year. Foreign First Class: $415 Surface: $310 per year. Mexico and Canada Surface $145 Airmail $175. Single copies: $10.00 each.
SUBSCRIBE ONLINE AT:
Words to eliminate!
Human Element
dmillius@MHWmag.com
Email: dmillius@MHWmag.com • acoffman@MHWmag.com Material Handling Wholesaler reserves the right to reject or cancel any advertising for any reason, at any time. Advertisements that simulate Material Handling Wholesaler editorial matter in appearance or style or that are not immediately identifiable as advertisements are not acceptable.
Reader Resources
Dave Baiocchi
Dean Millius General Manager/Publisher
www.MHWmag.com
In the next issue ...
Material Handling Wholesaler, P. O. Box 725, Dubuque, IA 52004-0725 Toll-free: 877.638.6190 Phone:563.557.4495 Fax: 563.557.4499
Managers, put your best foot We’ll explore the industry trends forward and new technology to look for in 2017.
Visit us Member of
MOTOR TECH, INC. Specialists In Remanufactured Lift Truck Motors & Parts • • • •
Large Inventory 24 Hour Turn Around Competitive Price Same Day Shipment on Stock Motors • Six Month or 750 Hrs Warranty • We are now rebuilding Raymond gear boxes. Call for price and availability OLLAR $ $ TOP D Model te a For L ores Motor C
MOTOR TECH, INC. 419 Interstate Rd, Addison, Il 60101
800-253-3062
Fax 630-543-1972
Now Accepting Visa & Mastercard
www.MHWmag.com
January 2017
3
Cover Story Garry Bartecki
Ready for the 2017 financial roller coaster?
I am going to start out wishing you HAPPY HOLIDAYS AND A PROFITABLE NEW YEAR!
Taxes
Boy, that 15% tax rate talk for C-Corps sounds good, does it not? Almost sounds too good to be true. It may entice international companies to bring more work to US shores, but may or may not work out for the national companies (that is you.)
Thought I would supply the greetings now because we have some serious issues to discuss this month, and by the end of this column the HAPPY HOLIDAYS may hold but the PROFITABLE NEW YEAR may be suspect, especially if you ignore your management responsibilities.
There is also talk to allow flow-through entities to pay the C-Corp rate on business taxable income that would normally be taxed at your personal rates on your 1040. There has to be strings attached because it would be too easy to manipulate your salary (which would be taxed at your personal rates) while the balance of taxable business income would be taxed at 15%.
Now why would I say that and spoil your holiday season? Let me tell you why: 1. The MHI forecasts for new orders expects a 13% drop in 2017, with minor increases the following two years.
Trumps Personal Tax Rates
2. We have unknown tax changes to be implemented in 2017. MHEM Expectations and Forecasts
3. Interest rates are probably going up again in 2017. 4. The new lease accounting rules will have to be planned for. Expectations
MHI forcasts New Orders are expected to rise in 2016 by $0.9 billion to a new record of $34.6 billion.
Shipments are expected to rise in 2016 by $2.3 billion to a record $34.3 billion. forecasts are influenced bya record what$36.4 happens MHI’s Domestic Demand is expected rise in 2016 by directly $2.9 billion to billion. with are expected to risecorrelations in 2016 by $1.2 billion to $12.2 new Unfilled orders.Orders They see direct related to billion. industrial growth Inventories are expected to rise modestly in 2016 to $4.6 billion from $4.3 billion.
and equities, and inverse correlations related to a strong dollar and interest rates. (See chart #1 and #2)
Capital Gains
Single Filers
Joint Filers
12%
0%
$0-$37,500
$0-$75,000
25%
15%
$37,500-$112,500
$75,000-$225,000
33%
25%
$112,500+
$225,000+
We also know the GOP has their tax plan, which the last time I looked, was making changes to depreciation, personal deductions and other deductible expenses. Boy, throw all of this in your tax planning bucket and the BIG question is …..WHAT DO I DO WITH 2016 TAX PLANNING SO AS NOT TO MISS OUT ON 2017 OPPORTUNITIES? The other BIG issue is how you plan to deal with these changes on behalf of customers.
Forecasts: Market Value in Billions
MHEM Data Relationships
MHEM Series and Correlated Data Used in Predictive Modeling The enclosed MHEM models were created using multivariate regression analysis to identify the most relevant and predictive relationships to forecast MHEM data series. The table below shows the relationships (positive or negative correlations) that exist between each of the MHEM series (column headers) and the independent data used in the forecast models, including Economic, Market, and Other MHEM Expectations and Forecasts MHEM data that are shown in the table below as Model Inputs.
Interest rates Interest rate hikes…..just what you needed. But there is no doubt they have no place to go but up. If they do, customers are likely to slow down purchases and be more inclined to rent, and this will be especially so if tax benefits related to equipment purchases are reduced. On the other hand, it’s not like customers were paying 1% for their equipment loans, but going from 5% to 6% is still a 20% increase. It’s time to have multiple financing sources available when you have to shop rates for customers.
Domestic Demand = Shipments plus Imports less Exports
Data Relationships in MHEM Forecast Models New Orders Shipments Unfilled Orders Inventories Imports Exports LLC Source: Prestige Economics, The Dollar (DXY) Negative Correlation Negative Correlation Negative Correlation Negative Correlation The Dow (DJIA) Positive Correlation Positive Correlation Positive Correlation Positive Correlation 30-Year Treasury Rate Orders Negative Correlation Negative Negative Negative Correlation Correlation New are expected toCorrelation rise in 2016 by $0.9 billion toCorrelation a new record of $34.6Negative billion. Unemployment Rate Negative Correlation Shipments are expected to rise in 2016 by $2.3 billion to a recordNegative $34.3Correlation billion. ISM Manufacturing Positive Correlation Domestic Demand is expected rise in 2016 by $2.9 billion to a record $36.4 billion. ISM Non-Manufacturing Positive Correlation MHEM NewUnfilled Orders Positive Correlation Correlation Orders are expected to rise inPositive 2016Correlation by $1.2 Positive billion to $12.2 billion. MHEM Shipments Positive Correlation Positive Correlation Inventories are expected to rise modestly in 2016 toPositive $4.6Correlation billion from $4.3 billion. MHEM Unfilled Orders MHEM Imports Positive Correlation Model Inputs
Ordinary Income
Expectations
3
Forecasts: Market Value in Billions
Lease accounting
You have been here before, and if you made it through the Great Recession in 2009 I guess you know what you need to do to deal with sales volatility. This time is different, however, because I don’t believe we will have the same level of recovery we had post Great Recession. If I had to guess, this will be a very slow recovery Domestic Demand = Shipments plus Imports less Exports where you will have to count on your after-market departments to carry the ball so that you maintain a 100% absorption rate. Source: Prestige Economics, LLC Source: Prestige Economics, LLC
And, of course, the unit sales will be a function of your sales and marketing efforts, hopefully strong enough to allow you to maintain your current levels of sales by taking market share from competitors.
9
3
Last but not least we have those damn CPA’s (that would be me) sticking their nose in your business once again wanting to get your customers’ operating lease liability recorded on their balance sheets. I assure you the bigger the customer the bigger this issue will be. Another nail in the coffin for long-term rentals as we know them. This does not apply to short-term rentals, but before you get too excited, a month-to-month rental for 60-months will not get them out of the problem. Big companies get “audited” by big accounting firms who know what to look for. The customer’s main problem will be covenant requirements regarding debt/equity ratios and debt service coverage requirements. Well, are you ready for dessert yet? Ok managers ...time to update your game plan for 2017 and beyond. I would start by digging up your playbook from 2009 or so and start there. If you are still with us I have to believe whatever
4
www.MHWmag.com
January 2017
The Toughest Carts on the Planet.
Specializing in Exotic Customs.
Finally, 30 tons of load capacity with real flare. Introducing custom trucks from Hamilton. They thrive under unconventional pressure. From oversized trucks that haul submarine propellers and airplane wings, to smaller rigs for toting race car engines. Red-hot trim optional. See our custom trucks at CartsAndTrailers.com.
Š 2 01Š 3 2017 H a m Hamilton i l to n C a ste r & &MMFG. FG . Co. Caster Co.
www.MHWmag.com
January 2017
5
Cover Story you did in 2009-11 must have worked so why reinvent the wheel. Dust it off, review it, note any changes in assumptions that need to be made, throw in notes to deal with the issues above and you will be at a good starting point. Next, I would dig out your MHEDA DiSC report to see where you stand based on your location and size. I would pay particular attention to the “sales per employee” data that is presented for the company overall as well as production metrics for each department. Could it be that we are “fat” in a few departments and could make adjustments if we need to. I would be glad to help with this review if you want an outside opinion on where you stand. Part of this ops review would entail an analysis of your digital and telematics capability that streamlines service work and helps customers customize their ownership and maintenance requirements. The tax planning options available will be determined by where you stand tax wise going into 2017. There may be steps to take depending on whether you are a C-Corp, S-Corp, LLC or Partnership. You would have to review your entire tax picture to determine if there are benefits to be had in 2016 and/or benefit your tax position and cash flow in 2017. Obviously, there are transactions that have to be completed by the end of the year to qualify for benefits, and there are transactions completed by the end of the year that you will be able to adopt to your 2016 return as the planning dictates. If you need help with your tax situation or just need a review from an industry expert in these areas, Steve Pierson is the guy to call. He has worked with me for 25 years on all lift truck dealer issues, construction equipment dealer issues, rental company issues and leasing company issues. There is not a dealer issue he has not seen and believe me when I say he will not reinvent the wheel. He is the wheel. Have a question or issue that needs discussing, let me know. If we get numerous requests for the same issue we will put together a webinar for folks to attend and then follow up on individual issues as necessary.
if you are doing things the way you did ten years ago they probably need upgrading to improve your visibility in deals. I hear a number of dealers are upgrading their CRM systems which can be costly. I have another suggestion to make if you want to improve your deal visibility and close ratio. Drum roll please. For the poor man’s salesforce I suggest you contact Dave Gordon at Winsby. I have mentioned this before but I know for a fact that your customer retention, customer satisfaction, your ability to properly communicate with customers and potential customers will all improve for a fraction of the cost of a CRM system. And your sales folks will love it! dgordon@winsby.com or 708-2693499. I could not believe what they deliver for what they charge. Steve Pierson, Dave Gordon and I will be at the Material Handling Wholesaler Midwest Conference next June in Chicago. But if you need us before then to discuss the potential sales decline, tax issues, or other dealer problems from valuations or M&A transactions, give us a call. Take what I am telling you seriously and I forecast a profitable 2017 for you and your employees. Now are you ready for dessert? Garry Bartecki is a CPA MBA with GB Financial Services LLC. E-mail editorial@mhwmag.com to contact Garry.
Interest rates and equipment financing will be what they will be, but I would have a program available that provides customers with a full range of deal options from an outright sale, to capital lease, to operating lease and to any other financial merchandising option you can offer up. Of course, these worksheets should also provide monthly payment options, tax benefits and cash flow options. It should be mandatory that every quote presented have these options available.
The Ecopoint charger from Ecotec is a full featured industrial battery charger available in 2 models for 8 hr. and 10 hr. recharge. The standard ECO-250 control offers data management normally found only in much more expensive chargers.
I will have your back on the lease accounting issue. We have some time before it is implemented but I would want to prepare a list of lease transactions that apply to the new rules, those that don’t and those that are in limbo. There is no doubt that by applying the new rules that lease expenses are brought forward to the first couple of years and then decline toward the end of the lease. This happens because an interest factor is applied to the outstanding balance as opposed to a straight-line payment that we now use for a monthly lease payment. There is no doubt there will be some creative accounting going on …and for small companies it may work, but for your larger, audited, customers the “true” obligation of the transaction is what will govern.
For the ultimate in efficiency and flexibility, consider the Access high frequency charger. Models are available for both conventional and opportunity charging.
Last but not least, let’s deal with the anticipated sales decline issue. If dealers want to increase unit sales they will have to take market share from a competitor. Consequently, a review of the sale process and sales department is in order. Times are a changing, so 6
www.MHWmag.com
January 2017
For pallet jacks, consider the fully automatic STC taper charger. Plugs into any 120V outlet for convenience and portability.
ECOTEC Ltd. LLC 150 Marybill Dr. • Troy, OH 45373 P: 937.606.2793 • F: 937.606.2026 www.ecotecbatcharger.com
Best in Class
When press-on tire performance is your priority use Rhino.
Rhino R1 Press-On Tires •
Best design to optimize traction, stability and wear
•
Best compounding for optimal low-rolling resistance, shock absorption and tire life
•
Best overall performance and lowest cost of ownership Rhino is Best in Class
Move it fast… Move it safe… MOVE IT ON RHINO. Easy to Find...Tough to Beat.
Warehouse: 234-678-7863 Toll Free: 877-744-6603 Fax: 888-480-8611
Checkout our new website at
www.rhinorubbertires.com and be sure to click on the Quick Quote button.
Rhino Rubber Warehouse • 275-299 N. Arlington St. • Akron, OH 44306
RR_R1_MHW8.375x10.875.indd 1
www.MHWmag.com
1/25/16 January 2017
7
8:55 AM
ew a n of e ar ad tor We tribu ® thre dis ERT stem E-S al sy TIM new re
We make engines our business, see the difference
ENGINES. CYLINDER HEADS. PARTS.
GRINDSTAFF Engines Inc. NEW & IN STOCK NOW!
new cylinder head with valves IN STOCK!
TB45 Nissan engine assemblies
Mitsubishi – Models 4G54, 4G63, 4G64 Mazda – Model FE & F2 GM – Model 2.2 & 2.4 Nissan – H20-II, H25, Z24, K21, K25 and TB42 Toyota – 4Y Volkswagon – 1.9 Diesel Volkswagon – 2.0 Diesel
✓ Professional Staff ready to help answer questions, fast quoting service and the know-how to get the job done right the first time. ✓ Pre-arranged freight discounts.
engines
✓ ALL engines are “hot run” tested assuring a quality product when it leaves our facility.
Perkins • Continental • GMC • Cummins Hercules/White • Chrysler • IHC Waukesha • Mitsubishi • Peugeot Nissan • Wisconsin • Toyota • Mazda Ford • Allis-Chalmers
✓ Centrally located in the Midwest for convenient shipping.
new • rebuilt • exchange
1041 S. Vista Ave. • Independence, MO 64056 Call Rick or Dedee • Toll-Free: 800.896.7676 • Phone: 816.796.7676 Fax: 816. 796.6053 E-mail: rick@grindstaffengines.com • dedee@grindstaffengines.com
www.grindstaffengines.com
1351 Nagel Blvd., Batavia, IL 60510 Ph: (630) 879-7008 | Fax: (630) 879-8068 www.summitmetalproducts.com
RAIN DECK • open area rack deck (B-Deck) • perforated for sprinkler drainage • installed on step ledges of rack beams • top of deck is flush with top of rack beam • smooth top surface protects products • products slide easily on and off • finishes available are painted or galvanized
8
www.MHWmag.com
January 2017
THIS CUSTOMER WANTS IT FASTER. THAT CUSTOMER WANTS IT CHEAPER. YOU NEED THE ANSWER. SOLVE FOR X. What does your supply chain need? Is it automation? A new process? A breakthrough technology to enhance efficiency? Find your “X” at ProMat, the manufacturing and supply chain industry’s premier international trade event. At ProMat, you’ll discover the latest innovations from 850+ solution providers. Network with your peers and learn from industry thought leaders in keynotes and more than 100 seminar sessions. ProMat Keynotes: Monday, April 3 8:45 AM – 9:45 AM
Tuesday, April 4 8:45 AM – 9:45 AM
Wednesday, April 5 8:45 AM – 9:45 AM
Wednesday, April 5 1:00 PM – 2:00 PM
Building Supply Chain Sustainability for Competitive Advantage: Lessons learned from leaders in innovative facility design
Industry 4.0 – How intelligent machines are transforming supply chains
Preview of MHI 2017 Annual Industry Report
The Power of Magic: Know your customer and where they are going
ANDREW WINSTON Sustainability Expert and author of Green to Gold
MARKUS LORENZ Partner and Managing Director, The Boston Consulting Group
GEORGE W. PREST CEO, MHI
EARVIN “MAGIC” JOHNSON Chairman and CEO, Magic Johnson Enterprises
SCOTT SOPHER Principal, Deloitte Consulting LLP
Come find what’s next. Come solve for X. Only at ProMat 2017.
Find what’s next. Learn more and register for free admission at ProMatShow.com Collocated with ProMat 2017
www.MHWmag.com
January 2017
9
Aftermarket Dave Baiocchi
Words to eliminate! When this issue is published, we will be closing the books on 2016, and heading into a brand new year. As a personal rule, I have never been one to participate in New Year resolutions. 99% (and perhaps more) of the resolutions that people set, are doomed to fail. Most of us will cede to the temptation we were avoiding well before the frozen days of January are behind us. I think that the reason we fail so often in this regard, is that we are not properly prepared for the commitment that is needed to truly conquer the challenge. There is no special magic that happens on January 1st that automatically imbues us with the self-discipline to make sweeping changes to our behavior. That doesn’t mean however that it’s not a good idea to use the change in the calendar to reflect on the state of the business at hand. The world is changing. 2017 is going to require embracing new initiatives in order to keep improving. Next year, in order to keep up with the demands on our resources we need to do things faster, better and more efficiently. In our efforts to use the tools at our disposal, and add the newest technology to our processes, I’ve been also thinking about how to improve our communication skills in the workplace. If efficiency is the currency of success, we have to always find ways to express ourselves that are concise, specific, honest and responsible. Above all, communication needs to be CLEAR. It’s many a
manager that repeats the worn out mantra “we need MORE communication.” I disagree. It’s my belief that we have no trouble at all with communication. We have “communication” coming out of our ears. Just look at how many devices we have. With all of this technology at our fingertips, we still miss the mark because what we really lack is UNDERSTANDING. The amount of communication is not nearly as important as the specificity of it. Hearing it is not necessarily understanding it. That said, I think there are words and phrases used every day in our business that I would love to see eliminated in the New Year. All of these drive me crazy in varying degrees. Trite phrases actually IMPEDE good communication. These phrases are overused, nonspecific, banal and just plain worn out. I think they can all be improved and in my opinion should be avoided, especially in the workplace. So, (with my tongue somewhat in my cheek), these are the top 10 phrases and activities to avoid in 2017. 1. At the end of the day Can we please quit with the end of the day? I would much rather talk about our ultimate goals. The “end of the day” should be a time of peace, not a moment to rehash
SAFETY YOU CAN AFFORD. When budgets run tight, don’t trust the safety of your facility to cheap, foreign-made guard rail. ValueRailTM safety guard rail is precision formed from high strength steel to protect your facility with Made in the USA quality you can trust. CALL 262-549-1963 OR VISIT VALUERAIL.COM 10
www.MHWmag.com
January 2017
There’s More To An EPS Reman Engine Than Meets The Eye. With EPS, you get the complete package.
One year warranty that we stand behind
Solid reputation in the industry for quality and integrity
Convenient, round trip freight, including prepaid, discounted outbound and return shipping
Knowledgeable application experts who can help you
Outstanding quality control – we do everything in-house
Large inventory of engines in stock ready to ship
Most major brands of remanufactured engines in stock including CAT, Chrysler, Continental, Cummins (B & C series), Deutz, Ford, GM, Hercules, Kubota, Mazda, Mitsubishi, Nissan, Perkins, Toyota, Waukesha and Yanmar. Factory-authorized remanufacturer for Bosch, Delphi, Denso, Stanadyne and Zexel fuel systems. When it comes to remanufactured engines and parts, sometimes what you don’t see is just as important as what you do. At EPS, we’re absolutely committed to delivering the best quality reman engines and parts available anywhere. At the same time, we also want to make it easy for you to get what you need as quickly as possible, so you can get back to work. That’s why we provide so many “extras” that are all part of the deal when you do business with us.
³ More than 500 remanufactured engines in stock, ready to ship. ³ A wide array of reman parts, pumps and injectors, and overhaul kits. ³ More than 35 years in business – one of the industry’s oldest, largest and most reliable suppliers. Call us for expert advice!
Call 1-800-374-7522
Cores Wanted
enginepowersource.com www.MHWmag.com
January 2017
11
Aftermarket where we stand. At the end of the day I’m tired, hungry and want a meal and a glass of wine. Let’s not complicate that. 2. Take it to the next level Can’t you just set a goal? Nobody really knows what the next level is anyway. You don’t even know what it is. It is the catchall we use for better, faster and more efficient. The problem is that if we are too lazy to define those things, we just verbally sweep it all into a pile and call it the next level. Be specific. We can’t hit a target we don’t set. 3. As we speak How on earth can you ensure that anything is being done “as we speak?” You cannot be in two places at one time. Using “as we speak” suggests that the other party is being given top priority. Usually, the reason we have to promise that things are being done “as we speak,” is due to the fact that things did NOT get done right the first time. In these situations, it’s better not to manufacturing artificial sunshine by explaining what is being done “as we speak.” Most people see right through it. Even if the equipment is down, and the customer is frustrated, just simply state your plan going forward, its expected timeline, and your commitment to manage its progress. 4. Reaching out (contacting someone) If you need to call someone, just call them. I know it sounds softer and warmer to say “reaching out.” “Reaching out” however is a term I see used when the subject matter may be confrontational, embarrassing or awkward. Call it what it is. I would rather hear someone say “I need to confront this,” or “We need to square this up.” I like to reserve “reaching out” for when I really need some genuine help, or when I am engaging the elderly, the sick, the poor and others in need of help. If I need to contact you however, I’ll just call you. 5. My bad It’s not only bad grammar, it makes you sound like a 7th grader. Be a professional. Be an adult. Say “It’s my fault,” “I’m sorry” or “I take responsibility for that.” 6. Giving back This one drives me nuts. This is a phrase designed to explain generous and selfless giving by individuals or corporations, when in fact it connotes exactly the opposite message. If we are “giving back” when we donate to charity, it suggests that what we have somehow was obtained unfairly. The phrase suggests that we TOOK something that did not BELONG to us, so we had to “give it back.” If we rightfully earned our money, it belongs to US. We didn’t steal it. We earned it. To suggest that we need to “give it back” is insulting. Make no mistake, we don’t mind investing in our community, or providing for the needs of others, but we do so with the resources that we rightfully earned. We do it of our own volition, out of love and gratitude to God, not out of guilt or fear which is what the former implies. And now for the social media jungle: 7. Selfies If you have to constantly take photos of yourself and post them to social media in order to validate yourself, you have fundamental self-esteem issues. Get over yourself. Let other people take the pictures. While you’re at it….quite 12
www.MHWmag.com
January 2017
**FORKLIFTS WANTED** We W i l l B u y Q u a n t i t i e s ! C a l l U s W i t h D e t a i l s - We Wa n t Yo u r S u r p l u s S t o c k
5 UNITS IN STOCK
2010 TOYOTA 8FGCU30
2008 TOYOTA 8FGU30
199” FSV Mast, Hours: 5,000
187” FSV Mast, Hours: 8,000
5 UNITS IN STOCK
1 UNIT IN STOCK
2013 TOYOTA 8FGCU25
189” FSV Mast, Hours: 5,000 $
$
10,900
9,500
$
8,500
2012 TOYOTA 8FGU30
2012 TOYOTA 7FDU35
2010 TOYOTA 8FGL20
187” FSV Mast, Hours: 5,000, Dual Drive
187” Mast, Hours: 5,000, 4-Way
118” V Mast, Hours: 1,200, Standard Trans
2 UNITS IN STOCK
2 UNITS IN STOCK
$
16,900
$
5 UNITS IN STOCK
17,400
$
10,500
FORKLIFTS & NARROW AISLE EQUIPMENT
AERIAL EQUIPMENT
2007 Toyota 7BRU23, 4,500 lbs., 36V, 270” Mast, Sideshifter (4 in stock)
2006 Genie S40, 500 lbs., Diesel
2010 Toyota 8BRU23, 4,500 lbs., 36V, 270” Mast, Sideshifter (4 in stock)
2007 Genie Z45/25, 500 lbs., Diesel, 45’
Printed in the U.S.A. ©2016, The Ousset Agency, Inc. wo#5167
Available Used Equipment – More in Stock, Call Omar For Listing
2011 Toyota 8FGU15, 3,000 lbs., LP, 189” Mast, Sideshifter 2005 Toyota 7FG25, 5,000 lbs., Gas, 169” Mast, Sideshifter
TELEHANDLER
2006 Aisle Master 44S, 4,000 lbs., LP, 203” Mast, Sideshifter
2006 Terex TH842, 8,000 lbs., Diesel Fuel
1.866.506.2200 • omsh@shoppas.com www.shoppasmaterialhandling.com 15217 Grand River Rd • Fort Worth, TX, 76155 • P: 817.359.1100 • F: 817.359.1110
www.MHWmag.com
January 2017
13
Aftermarket sending me photos of your lunch. I really don’t care what you are eating, unless of course…you’re sharing it with me. 8. Profanity The fact that you place an asterisk or a dollar sign in the middle of a curse word does not showcase your brilliance. It’s not clever. It’s not new. Everyone knows what you mean. Even if you are angry, or feeling frustrated, do your best to reign in the profane name calling, and replace it with a cogent argument that demonstrates your intelligence and your communication skills. Remember that your professional colleagues, customers and possible future employers will stalk your social online profile to see what kind of person they are partnering with. 9. Games Yes, those ubiquitous invitations to play Farmville, Candy Crush, Bubble Witch, Pet Rescue, et al. You apparently have nothing to do, and (by the way) none of this belongs in the workplace. News Flash….the road to success doesn’t include any of this nonsense. Now, it’s easy to tell by now that I’m not a gamer, and it’s not that I don’t believe in having a little fun, but how brain dead have we gotten? Hey, if you want to be brain dead, go ahead….just please don’t invite me to join you. 10. Hashtag I don’t tweet. But I know those that do. The way I understand it, the hashtag was designed as a mechanism for sorting and cataloging like kind postings. The hashtag however has taken on a life of its own, and has pushed
its cross hatched tentacles into every available form of communication. It’s really run its course. If you have something to say…just say it. #irritating So there you have it. The bottom line here is to use communication for its intended purpose: to be understood and to keep everyone on the same page. Don’t get lazy with it. Poor communication actually moves you away from your goals. All you need to do is look at your gratis work for the year to see that well-articulated communication could have saved a lot of money in 2016. On to 2017. Happy New Year! Dave Baiocchi is the president of Resonant Dealer Services LLC. He has spent 33 years in the equipment business as a sales manager, aftermarket director and dealer principal. Dave now consults with dealerships nationwide to establish and enhance best practices, especially in the area of aftermarket development and performance. E-mail editorial@mhwmag.com to contact Dave.
Setting The Standard
For more Aftermarket articles go to
www.MHWmag.com
45
For Over
Years...
Quality Products • Friendly Customer Service • Availability
FSIP 14
www.MHWmag.com
Flight Systems Industrial Products 1-800-333-1194 • www.fsip.biz
January 2017
A PARTNERSHIP with
for REMAN means... BEST VALUE FOR $SPENT COMPETITIVE Pricing BEST Core Policy - BEST Warranty
EQUALS...
YOUR CUSTOMER’S SATISFACTION 1-800-447-3967 www.charnor.com sales@charnor.com
www.MHWmag.com
January 2017
15
Depth
14.50”
Depth
11.00”
Height
14.06”
Height
9.5”
700 FOR 28 DAYS
$
Multi-Voltage Chargers An affordable & sensible solution for rental fleet & utility applications
For $700 a material handling equipment dealer can rent a 36’ long 20,000 lb. capacity aluminum yard ramp. Provide a much needed service to your customers. Ramps in stock for immediate delivery.
The fast-paced material handling industry relies on heavy equipment engineered to keep up with many tough, grueling demands. Keeping equipment in top condition means on-time schedules and projects finished under budget. Alltech Electronics manufactures quality-engineered, heavy duty, chargers and accessories made to perform and last a lifetime...or longer!
TAE12/48-60R1A
TAE12/48-135D1BC
Width
14.3”
Width
20.00”
Depth
17.06”
Depth
23.00”
Height
14.68”
Height
20.00”
We Buy Used Dock Levelers Trades Considered
6700 Exchange Dr. Mansfield, Texas 76063 Metro: 817-477-2703 Toll Free: 877-882-6004 Fax: 817-453-9988
Bay Equipment Co., Holland, Mich., 616-392-1811 or fax 616-392-6238 www.bayequipmentco.com • bay.eq.co@gmail.com
Used parts Great deals on hard-to-find, early & late model parts for most makes and models
Please call
FORKLIFT PARTS CO.,INC. 8 0 0 . 4 4 1 . 3 7 7 1
•
8 1 7 . 8 4 7 . 7 2 2 7
Fax 817-847-6552
www.allbrandforklift.com • e-mail: joewerthmann@sbcglobal.net
16
www.MHWmag.com
January 2017
FORK–CO USA SALES, LLC NOW...MORE THAN FORKS Built in texas Slab Bundle Extractors
Fork Mount Coil Ram
Fork Sleeves
Roller Forks
Pipe Hold Down Clamp s am il R o C
ples Grap Fork Spreader Frames
s Fork
Fork Positioners Rotators
n Clamps Pipe Hold-Dow Jib Cranes
And More, and more, and more...
CALL FOR QUOTE
Fork–Co USA, dba Unit Load Handling p: 888.367.5260 | 281.692.1667 | f: 281.692.1450 | WWW.FORK-CO.COM
www.MHWmag.com
January 2017
17
An Old-fashioned Holiday Wish for You Here’s hoping this holiday evokes fond memories of celebrations past and brings you all the joy and excitement of this magical season. Thanks for doing business with us. We look forward to seeing you often in the year to come. www.HKEQUIPMENT.com 412-490-5311
Arcon
We Accept:
Equipment, Inc.
440-232-1422
www.ArconEquipment.com www.ArconEquipment.com Akron | Cleveland, OH 44146 www.arconequipment.com
440-232-1422
Over 35 years of satisfied customers!
We specialize inindependable reconditioned We specialize dependable reconditioned
batteries & chargers calibrated to BATTERIES AND CHARGERS factory specs by our certifi ed by technical staff. calibrated to factory specs our certified technical staff.
www.ArconEquipment.com Hobart—Enersys—Applied Energy Solutions—C&D —and more!
♦ Hobart ♦ Enersys The ARCON Difference Not just used chargers, but used ♦ Applied Energy The ARCON Difference chargers that are tested, calibrated, Solutions Not just used chargers, chargers thatinput are tested, andbut setused to match the AC voltage ♦ C&D calibrated, and set to match the ACWorking input voltage youfor specify. you specify. & ready use! ♦ and more! Working & ready for use!
GoodUsed Used Batteries WANTED Good Batteries WANTED We will buy quantities! Call us with details – We will buy quantities! Call us with details— we want your GOOD surplus stock only! we want your GOOD surplus stock only!
18
www.MHWmag.com
January 2017
www.MHWmag.com
January 2017
19
Human Element Caliper Corp.
Managers, put your best foot forward The pain started as only a dull ache on the bottom of the right heel. But then the left knee decided to join the party. And soon after, the iliotibial band on the outside of the thigh. Between doses of ibuprofen I thought, “Maybe my feet aren’t getting proper support.” We don’t often notice them until something goes wrong, but our feet are remarkably complex structures that have evolved to take the near constant, everyday pounding we put them through. When our shoes wear out and stop providing the right support,
our feet start to break down. And when we try to compensate for that lack of support, injuries to other areas soon start to show up, as I learned the hard way. In the workplace, employees at all levels require varying types and degrees of support from their managers and their organization—without that support, issues like disengagement, confusion and misalignment with organizational priorities, start to creep in and sap productivity. Such support can take a variety of forms, whether it is clear direction at the outset of a project, constructive performance feedback, or the resources needed to develop new skills and contribute to organizational success.
Hang them, stack them!
Visit us at
Whether you’re a just-promoted supervisor working with a new team or you’ve been managing a stable, established group for years, a key component of effective management is regular communication to update people about what’s going on, identify issues and ensure that job responsibilities are consistently aligned with organizational goals and strategy. There is a wealth of tools available today to help identify team strengths, opportunities, learning styles and ways to improve team effectiveness. The question is whether we take advantage of such tools to avoid problems, or to correct them.
Booth 2031
AKROBINS
The industry standard for plastic storage bins, heavy-duty AkroBins® stack, sit on shelves, and hang on Akro-Mils racks, louvered panels and rail hanging systems. These bins are tough – they are guaranteed not to crack or break even when fully loaded! Available in 15 sizes and 7 standard colors, including Clear. To find out more about these versatile plastic containers, visit us online at akro-mils.com!
©2017 Akro-Mils/Myers Industries Inc. AKM700
20
akro-mils.com www.MHWmag.com
What does optimal support look like? Different feet require different support – factors such as gait, arch height, size, shape and volume, what activity they’re being used for – all contribute to the optimal support. Some people do well in a minimalist shoe, others will need more cushion or arch support for their individual gait. Different employees may need different support – more or less direction, frequent or infrequent affirmation, a free hand or a tight grip on the reins from their manager.
January 2017
800.253.2467
If you want to ensure your shoes are providing the right support, you can talk to a sports medicine doctor, podiatrist, even a competent running store employee, for expert advice to get you back on your feet. If you want to ensure your company’s managers are providing the right support, you should talk to an organizational development expert for analysis and coaching—preferably before things run amok. About Caliper - For nearly half a century, Caliper has been helping companies achieve peak performance by advising them on hiring the right people, managing individuals most effectively and developing productive teams. The accuracy, objectivity and depth of our consulting approach enable us to provide solutions that work for over 25,000 companies. To find out more about how Caliper can help you identify and develop people who can lead your organization to peak performance, please visit us at www.calipercorp.com or call us at 609-524-1200. Email editorial@mhwmag.com to contact Caliper.
QUALITY& VALUE For Over 50 Years
Power Steering Units Cylinders Pumps Valves
New & Remanufactured Exchange Precision Remanufactured Hydraulic Parts 15600 W LINCOLN AVE P.O. BOX 510269 NEW BERLIN WISCONSIN 53151 PH: 262-641-8000 FAX: 262-641-8010 A SUBSIDIARY OF HADER INDUSTRIES INC.
HYDRAULIC SERVICES AND MANUFACTURING www.haderind.com • e-mail: hader@haderind.com
www.MHWmag.com
January 2017
21
Sales Trends Art Sobzcak
“Shameless” sales tactics you need to avoid I had thought that today we were beyond much of the sleazy, deceptive tactics often associated with sales. But, sadly, I am wrong, as evidenced by an online article, “No Successful Salesperson Is Too Proud to Use Any of These 12 Shameless Tactics,” by Gene Marks, a sales consultant. The amazing thing is that this article appeared on Entrepreneur. com, what typically is a reputable site. Not any more, in my mind, if they give credibility to this crap. Today we are now experiencing that apparently it is OK for politicians to lie and deceive—which is a sad statement and dangerous rabbit hole to enter. But every truly successful sales pro I know is indeed too proud, and ethical to use most of these tactics. I’m going to share his 12 tactics with my remarks. 1. Ignore his office number and call his cell phone. The author suggests that if the cell number is on his email signature, or anywhere else, it’s not private. Then he suggests calling very early or late, and saying you thought it was his office phone and you were just going to leave a message—a blatant lie. I am behind the times on this and old school… I feel that calling someone’s mobile phone should be reserved for situations where you have explicit permission to do so. 2. Ask for him/her by first name. As in, “Dave please.” Of course the thinking here is that you will somehow trick the screener into thinking you are an acquaintance of Dave. Might it work? Sure. But my philosophy is, let’s work WITH the assistant, not try to go around them. 3. Say you’re returning his call. Oh. My. God. This was actually in the article: “OK, this may be shameless lying. But on the scale of lying it’s pretty far down the list.” Apparently the author’s ethics reside in a gray area as big as the sky on a rainy day. He then explains that if the prospect confronts you by saying he never called, you can shift the blame elsewhere, “Oh, someone here said you did.” Another lie. 4. Send the same email twice, five minutes apart. He says to apologize in the second one, saying the first bounced back. Did he get it? Let’s see, if you’re keeping score… four tips so far… a total of four lies. 5. Send six duplicate emails, all at the same time. Really. You can’t make this stuff up. He says to apologize in the seventh that you are having software problems (lie five), and hey, how about that open quote? 6. Send an email with the subject line, “Are you OK???” (And keep in the multiple question marks.) Then you should ask if he’s been ill… showing empathy and concern. “Of course you’re not concerned or sympathetic— 22
www.MHWmag.com
January 2017
but there’s a fair chance he’ll reply when he thinks you are.” Lie number six. 7. Find the boss. Email his superior with the subject line, “I want to be sure Dave is OK.” Mention that you were talking but now can’t reach him, and the author reasons it will get forwarded to Dave. Ok, perhaps. But it doesn’t address why Dave was ignoring you, and could have the opposite effect, since you obviously are going over his head. 8. Send from a different domain. He reasons that perhaps your company emails are being filtered, so send from a Gmail or Yahoo account. Ok, I can approve of this one. Because its intent is not to deceive. 9. Spam him. Yes, but it is light spamming, the author defends. Put all of your tough-to-reach prospects on a list and bulk email them three-four times yearly. He emphasizes these are not people who asked to be on your list, you are indeed spamming them. I’m of the belief that if a tree falls in the woods it does make noise, and a bad, untargeted email does do damage. Come on, let’s get a little more creative here. 10. Text him. Tell him your emails aren’t going through, so you were concerned. Probably a lie, but he doesn’t say it in the article. Again, similar to my point on using mobile phones in general, if you don’t have permission, I would not suggest texting. 11. Message him on LinkedIn or Facebook. I personally do suggest sending Linkedin messages also, since they are more likely to get read and responded to. However, he leaves out a very critical point: have something of value when you message. Don’t make it all about you. 12. Tweet at him. This is the only point that even hints at something of value for the prospects. He suggests making it informational, perhaps sharing an article the prospect would get some value from. Congrats, Mr. Marks, after suggesting numerous lies and acts of deception, we have what most people could look at and say that is a good, solid, ethical tip. Too late though. I feel like I need a shower to get rid of the sleaze just from reading this article. There is no place for lying in professional, ethical sales. Every truly successful salesperson I know feels the same way, and I’m pretty sure you are in that group. Art Sobczak helps sales pros prospect, sell and service accounts more effectively by using conversationally, non-salzes messaging, and without “rejection.” Get a free ebook of 501 telephone sales tips at businessbyphone.com/501-tips-ebook. Email editorial @mhwmag.com to contact Art.
The material handling community is always there for our neighbors in their time of need. In November the eastern Tennessee region particularly in the Gatlinburg and Pigeon Forge areas in Sevier County as they suffered major wildfires and storm damage.
The Gatlinburg Relief Fund has been established at SmartBank. Donations can be dropped off at any location or mailed to: Gatlinburg Relief Fund, SmartBank, P.O. Box 1910, Pigeon Forge, TN 37868 or call 865-453-2650 for more information.
Here are some ways to assist in helping rebuild the communities affected:
The First Tennessee Foundation will match donations from the public to the East Tennessee Red Cross, up to a total of $50,000, made through any First Tennessee financial center across the state. The First Tennessee Foundation is a Tennessee nonprofit corporation established in 1993. More information is available at www.FirstTennessee.com and www.FirstTennesseeFoundation.com.
American Logistics Aid Network (ALAN) is working with emergency management and nonprofit organizations responding to the devastating wildfires in Tennessee and throughout the Southeast. ALAN is seeking donations of forklifts and pallet jacks for use in distribution of relief supplies. As specific requests are identified they will shared at: http://alanaid.org/logistics-map/ If your business can provide equipment, please contact Kathy Fulton at Kathy@ALANAid.org. The American Red Cross has asked for cash donations only for the time being. Text 90999 to make a $10 donation or click here to select a different amount. https://www.redcross.org/donate/n?campname=gen eraldonatewldfr&campmedium=aspot_chapter
City of Pigeon Forge Fire Relief Fund - Donations can be made at any CNB branch or mailed to: Citizens National Bank 200 Forks of the River Pkwy, Sevierville, TN 37862 Dollywood Foundation “My People Fund” - The Dollywood Companies including the Dollywood Theme Park, Dream More Resort, Dixie Stampede and Lumberjack Adventure and the Dollywood Foundation has established the “My People Fund”. This fund will aid to the recovery effort and will provide a $1,000 a month to all of the families who lost their homes in the wildfires. www.dollywoodfoundation.org
This message provided by
Helping Communities in their time of need.
www.MHWmag.com
January 2017
23
Your Business Eileen Schmidt
Clark’s celebrates 100 years with global affair
24
www.MHWmag.com
January 2017
Meanwhile, CLARK has relocated manufacturing of some products from Mexico back to Lexington. “We returned volume production of many of our critical lines to the U.S. to better control our own destiny,” Johnson said. Today, CLARK builds six products in Lexington. And last year, the business purchased four acres adjacent to its current nineacre location; the addition including open land and an existing building marked for future expansion. CLARK leaders are optimistic about the future, as the industry builds on several years of growth and demand for material handling products, according to Johnson. Challenges ahead include continuing to find good dealers and in meeting the competition of many good producers in North America. In addition, rapidly changing technology presents new challenges. But Johnson said the quality of the CLARK brand, including the iconic truck color instantly recognizable throughout the material handling industry, will continue. “We are stewards of the CLARK brand for today, as were our predecessors. Our job is to take its proud brand and continue to build with it and prepare the next group of leaders to come in and continue the legacy of the company,” Johnson said. Eileen Schmidt is a freelance writer and journalist based in the Greater Milwaukee area. She has written for print and online publications for the past 12 years. Email editorial@ mhwmag.com or visit eileenmozinskischmidt.wordpress.com to contact Eileen.
GET YOUR WHOLESALER
Inc. International,
Magazine
Prsrt Std e US Postag PAID Wholesaler
tions Specialty Publica ee-Owned An Employ
.com www.MHWmag
ster: This is
dated materia
l. Please rush!
UNIRAK
ATTN.: Postma
0725 IA 52004-
e Requested Change Servic
que, 725 •Dubu P.O. Box
At the top of the CLARK Material Handling Company website, a clock carefully measures the days, hours, minutes and seconds until an upcoming celebration. It won’t be any run-ofthe-mill occasion, but a global affair recognizing the company’s 100th anniversary. Between 400 and 500 people from the U.S., Korea, Germany and Australia will gather for a week in May at the lift truck manufacturer’s North American headquarters in Lexington. The gathering will include a gala event celebrating the centennial milestone and a series of meetings with both international and domestic dealers. “It will be a whole week of celebrations allowing attendees to reflect and appreciate our past and exciting conversations about the future,” said Scott Johnson, CLARK’s vice president of dealer services, in a phone interview with Material Handling Wholesaler. “During this week dealers will hear about, see and even drive new products that we have in the pipeline for 2017.” CLARK manufactures and distributes a full-line of lift trucks including IC counterbalanced, electric standup and sit-down models as well as a complete line of powered pallet jacks that are marketed globally. Additionally, the company offers CLARK genuine Original Equipment Parts and CLARK Totalift “will fit” parts. Launched in Battle Creek, Mich. in 1917, the company moved to central Kentucky in the mid 1980’s, and now houses its headquarters in Lexington and aftermarket distribution in Louisville. About 200 employees staff the locations, with additional field sales personnel located across the U.S. Global locations include a European headquarters in Duisburg, Germany, Australian headquarters in Sydney and Asian headquarters in Seoul, South Korea. There are also company locations in Brazil and Costa Rica. In 1997, the business produced its millionth truck and last year CLARK made its first appearance among the top 10 lift truck manufacturers in the world. In 2003, CLARK was purchased by the Young An Company, which Johnson said infused the business with a style and philosophy that was beneficial. “It was good for the company and good for the brand. We have great partners,” he said. In particular, CLARK has nurtured an emphasis on philanthropy and community involvement in recent years that has become engrained in day-to-day operations. There are full time staffers at CLARK focused on philanthropic efforts and each employee is given time to devote to a charity of their choice. One current project is the raising of funds and building of a home for a local family in need. “It’s easy to write a check but it’s more rewarding if you really get vested and put in some sweat equity,” Johnson said. Along with this outreach, Johnson said CLARK has thrived over its 100 years, thanks to efforts to preserve the iconic brand name, relationships with dealers, and innovations for the lift truck industry. While focused on traditional challenges like building quality trucks and delivering quality parts, the business has remained profitable and continues to grow, said Johnson. “We will be making some significant product announcements in 2017,” said Johnson, who said pending new product releases are generating excitement within the company and should “give our dealers a lot to talk about.”
STORAGE
er 2016 July Decemb
FASTER
$10
Subscribe to receive your monthly issue up to one week faster by getting it sent First Class!
SYSTEMS
nal & professio on. timely shipment drawings to 100% Customer Satisfacti From concept s are the Unirak provides racking structure installation, of and dynamic Trust decades warehouse. Quality pallet mills, robotic of the modern roll-forming to complement backbone state-of-the-art powder coating experience, and hi-gloss welding cells . your operation
www.unirak.com
800-348-7225
Go to www.MHWmag.com, call 877.638.6190 or scan this code
www.MHWmag.com
January 2017
25
THEFORKLIFTPRO.COM
THE FORKLIFT PRO
9801 INDUSTRIAL DRIVE • PINEVILLE, NC 28134
877.725.4461
WORLDWIDE WHOLESALER OF QUALITY LIFT TRUCKS
Text WEB ID to 27414 Web ID: 0ATY
UNIT YEAR MODEL
1
18864, 1996 Royal T400C
Web ID: 0MAE
1
18543, 2013 Hyster S155FT
Web ID: 0N1V
1
18426, 2012 Hyster S135FT
Web ID: 0NA9
1
18356, 2011 Toyota 7FGCU70
Web ID: 4UHA
4
17950, 2005 Hyster H300HD
18063 18666 18263 18311 18629 18631 18065 18066 17901 18071 18792 18794 18795 18797 18803 18147 18657 18621 18751 17716 18754 18896 18897 18758 17314 18240 17671 18558 13831 17140 18559 17795 17796 17797
2011 2011 2006 2012 2008 2008 2010 2010 2010 2011 2010 2010 2010 2010 2010 2012 2012 2008 2008 2008 2009 2011 2011 2006 2009 2011 2012 2012 2006 2008 2011 2012 2012 2012
NOTES
82/187 82/126 82/127 83/189 82/189 82/189 83/129 83/129 83/189 82/189 83/188 83/188 83/188 83/188 83/188 84/187 92/210 82/189 83/189 82/189 83/194 83/240 83/189 84/240 85/181 86/126 86/126 88/187 87/129 85/181 88/187 92/138 92/138 92/138
3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 3 Way 3 Way 3 Way 4 Way 3 Way 4 Way 4 Way 4 Way 4 Way 3 Way 4 Way 3 Way 4 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way
S-S, Forks, NEW Tires S-S, Forks 3rd Valve, Forks S-S, 42” Forks 3Way 3Way 4Way, No Att. 4Way, No Att. S-S, Forks 4Way, No att. S-S, 42” Forks S-S, 42” Forks S-S, 42” Forks S-S, 42” Forks S-S, 42” Forks “LPS”, S-S, Forks S-S, Forks S-S, Forks No Att. S-S, LBR, 48” Forks No Att. 4 Way 4 Way No Att. S-S, LBR S-S/F-P, Forks S-S, LBR, 42” Forks 4Way - ISSUES FP, LBR, Forks S-S, LBR, 48” Forks 4 Way No Att. No Att. No Att.
18575 18467 18468 18471 17849 17850 17535 17575 17193 17055 18651 18771 17132 17134 17640 18398 18384 17125 17198 17820 18022 18537 18538 18696 18709 17194 17584 18770 18815 17608
112/219 96/143 99/218 85/163 85/163 88/172 85/163 100/185 88/187 85/173 84/119 100/208
3 Way 3 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 3 Way 4 Way
S-S S-S, Forks S-S, Forks 4 Way, No Att. 4 Way, No Att. PRS, 4Way, No Att. PRS, 4Way 4Way, No Att. PAINTED, No Att. BCS, 4Way Hosed 3rd Valve, 60” Forks 4Way, No Att.
TUGGERS
84/188 84/188 84/188 84/189 84/189 84/189 93/199 87/181 84/170 84/170 87/181 88/187 86/120 89/185 90/185 90/185 90/185 84/188 84/186 84/189 84/187 84/187
3 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way 4 Way 3 Way 3 Way 4 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way
S-S, Forks PAINTED, LPS, S-S, Forks S-S, 48” Forks S-S, FP, LBR, 42” Forks S-S, LBR, 42” Forks S-S, LBR, 42” Forks 3Way, 48” Forks S-S/F-P, Forks, 7,421 S-S, Forks S-S, Forks S-S, LBR, Forks S-S, 48” Forks S-S, Forks No Att, Full Cab, A/C No Att. No Att. No Att. S-S, Forks, NEW Solids S-S/F-P, Forks S-S, Forks S-S, Forks S-S, Forks
IC BIG CUSHIONS 18485 18904 17947 18715 18714 18643 18900 18653 17307 17506 17985 17973
2001 2010 2011 2013 2010 2011 2011 2011 2010 2008 2010 2012
18207 18138 18636 17682 17647 17754 17211 17709 18829 18767 17705 18366 18901 17664 18075 18076 18077 18838 18686 17891 17892 17882
2006 2012 2013 2008 2008 2008 2008 2008 2011 2011 2006 2010 2006 2007 2011 2011 2011 2012 2011 2005 2005 2012
Elwell-Parker Hyster S80FT Hyster S80FT Hyster S100FT Hyster S120FT Hyster S120FT-PRS Hyster S120FT-PRS Hyster S155FT Toyota 7FGCU35 Yale GLC080VX Yale GLC100VX Yale GLC120SVX Cat P5000D Caterpillar 2P5000 Cat 2P5000 Hyster H50FT Hyster H50FT Hyster H50FT Hyster H60FT Hyster H60FT Hyster H60FT Hyster H60FT Hyster H70FT Hyster H70FT Hyster H80FT Hyster H80FT Hyster H80FT Hyster H80FT Hyster H80FT Mitsubishi FG25N Mitsubishi FG30N Nissan PL50 Nissan PL50 Yale GLP030VX
Over 800 Forklifts available! 877.725.4461
www.MHWmag.com
UNIT YEAR MODEL
MAST
HYD
NOTES
84/187 84/177 84/129 84/129 84/194 84/194 86/194 90/199 84/189 84/189 90/200 90/199 86/194 86/194 84/189 86/195 86/195 84/189 84/189 84/188 84/189 84/189 84/189 84/189 84/189 87/181 93/199 93/199 87/181 110/159
3 Way 3 Way 3 Way 3 Way 2 Way 2 Way 2 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way 3 Way 4 Way 2 Way
3rd Valve, Forks S-S, Forks S-S, Forks S-S, Forks Forks Forks LBR, 48” Forks S-S, LBR, 38” Forks S-S, LBR S-S S-S, 42” Forks S-S, 42” Forks S-S, LBR, 48” Forks S-S, LBR, 48” Forks S-S, LBR, 48” Forks S-S, Forks S-S, Forks, 4,430 Pre-VSM S-S, Forks, NEW Solids S-S, LBR, 42” Forks S-S, Forks S-S, Forks S-S, 42” Forks S-S, 42” Forks S-S, Forks S-S, Forks, NEW Solids S-S, LBR S-S, LBR, 48” Forks S-S, 42” Forks 4Way, Attachment 48” Forks
Cat P33000 Hyster H155FT Hyster H155FT Hyster H300HD
153/167 127/173 127/173 144/147
4 Way 4 Way 4 Way 3 Way
4Way, S-S/F-P, 96” Forks S-S,F-P, 96” Forks S-S,F-P, 72” Forks NEW SOLIDS, S-S, 96” Forks, P. Cab
Hyster T7Z Hyster T7Z Hyster T7Z Yale MTR007
0/0 0/0 0/0 0/0
N/A N/A N/A 1 Way
95/187 89/204 95/216 95/216 95/216 95/216 95/216 102/238
3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way
S-S/F-P, Forks
0/0 0/0 0/0
N/A N/A 1 Way
48 x 72 Flatbed, 3-spd Auto, Full Cab
82/187 94/216 82/189 83/189 83/189 83/189 94/218 82/189 82/189 82/181 94/211 88/187 82/127 82/127 88/201
4 Way 3 Way 3 Way 3 Way 3 Way 4 Way 3 Way 3 Way 3 Way 4 Way 3 Way 4 Way 3 Way 3 Way 3 Way
4Way, No Att. PAINT, S-S, 42” Forks S-S, Forks S-S, LBR, Forks S-S, LBR, 42” Forks No Attachments S-S, Forks 3rd Valve 3rd Valve 4 Way No Att. 4 Way S-S, Forks S-S, Forks S-S, Forks
IC PNEUMATICS (Cont’d)
Caterpillar 2C5000 Cat 2C6000 Hyster S40FTS Hyster S40FT Hyster S50FT Hyster S50FT Hyster S50FT Hyster S50FT Hyster S50FT Hyster S50FT Mitsubishi FGC20N Mitsubishi FGC20N Mitsubishi FGC20N Mitsubishi FGC20N Mitsubishi FGC20N Nissan CFS40LP Yale GLC030VX Yale GLC050VX Yale GLC050VX Yale GLC050VX Yale GLC050VX Yale GLC050VX Yale GLC050VX Yale GLC060VX Yale GLC060VX Yale GLC060VX Yale GLC060VX Yale GLC060VX Yale GLC070VX Yale GLC070VX Yale GLC070VX Yale GLC070VX Yale GLC070VX Yale GLC070VX
WE’RE NOT BROKERS, WE OWN ALL OUR INVENTORY!
26
HYD
IC PNEUMATICS 4
18212, 2010 Caterpillar P33000
Web ID: K4Z5
MAST
IC CUSHIONS
¡SE HABLA ESPAÑOL!
CONTACT US BY EMAIL
January 2017
2013 2004 2004 2004 2003 2004 2004 2006 2006 2006 2006 2006 2007 2007 2008 2008 2008 2011 2011 2012 2012 2013 2013 2013 2013 2005 2006 2006 2008 2006
Yale GLP030VX Yale GDP040RG Yale GDP040RG Yale GDP040RG Yale GDP050TG Yale GDP050TG Yale GDP050TG Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050LX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP050VX Yale GLP060VX Yale GLP060VX Yale GLP060VX Yale GDP070VX Yale GDP100MJ
IC BIG PNEUMATICS 18212 18785 18786 17950 17353 17359 17376 18886
2010 2008 2012 2005 2008 2008 2008 2011
VNA ARTICULATING 18660 18508 18494 18495 18496 18497 18498 17498
2010 2006 2011 2011 2011 2011 2011 2002
AisleMaster 44S Aisle Master 44S Bendi B40 IC Bendi B40 IC Bendi B40 IC Bendi B40 IC Bendi B40 IC Steinbock WM13F
S-S, 42” Forks S-S, 42” Forks S-S, 42” Forks S-S, 42” Forks S-S, 42” Forks Traverse, 42” Forks
MISCELLANEOUS 17635 2010 17638 2010 18848 2010
Cushman 84059 Cushman 84059 Nobles 608622
48 x 72 Flatbed, 3-spd Auto, 2x4, Full Cab, Heater
4 WHEEL RIDER ELEC 18113 18364 18347 17581 18362 16782 18625 18820 18821 18548 17346 18842 18568 18569 18206
2006 2008 2005 2008 2009 2010 2010 2010 2010 2006 2008 2012 2012 2012 2004
Hyster E30Z Hyster E30Z Hyster E50Z Hyster E50Z Hyster E50XN-27 Hyster E50XN Hyster E50XN Hyster E50XN Hyster E50XN Hyster E60Z-33 Hyster E60Z Hyster E65XN-36 Yale ERC030VA Yale ERC030VA Yale ERC050GH
Bill Zemak | bill@theforkliftpro.com David Herrera | david@theforkliftpro.com Seth Caldwell | seth@theforkliftpro.com
Tim Smith | tim@theforkliftpro.com Vince Strum | vince@theforkliftpro.com Jimmy Flaherty | jflaherty@theforkliftpro.com
UNIT YEAR MODEL
MAST
HYD
NOTES
UNIT YEAR MODEL
4 WHEEL RIDER ELEC (Cont’d) 18095 2006 18503 2006 18205 2007 18092 2008 18204 2008 18620 2009 18596 2010 18546 2010 18727 2010 18721C 2011 18722C 2011 18750 2007 18305 2009 18782 2008
Yale ERC050GH Yale ERC050GH Yale ERC050GH Yale ERC050GH Yale ERC050GH Yale ERC050GH Yale ERC050VG Yale ERC050VG Yale ERC050VG Yale ERC050VG Yale ERC050VG Yale ERC060GH Yale ERC060VG Yale ERC065GH
BIG RIDER ELEC 18164 2011
Hyster E80Z
83/130 82/189 94/218 88/200 93/218 84/194 85/195 85/194 85/194 88/200 88/200 94/146 88/187 84/187
3 Way 3 Way 4 Way 3 Way 4 Way 4 Way 3 Way 3 Way 4 Way 4 Way 4 Way 2 Way 3 Way 3 Way
S-S, Forks 4Way, No Att. S-S, Forks S-S, Forks S-S, Forks 4Way S-S, Forks S-S No Att. S-S, Forks S-S, Forks S-S S-S, 60” Forks S-S, Forks
88/185
4 Way
4Way, No att.
82/188 82/187 82/189 82/188 82/187 78/177 78/175 84/240 78/175 82/189 82/187
3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 4 Way
S-S, Forks S-S, Forks PAINT, S-S, 42” Forks, Charger S-S, Forks S-S, Forks S-S, Forks PAINTED, S-S, Forks S-S S-S, Forks S-S, LBR, 42” Forks S-S, Forks
107/243 107/243 95/204 105/240 89/195 89/195 89/195 89/195 89/195 89/195 89/195 89/195 89/195 89/195 89/195 83/189
1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 3 Way 3 Way 3 Way 1 Way 3 Way 1 Way 1 Way 1 Way 1 Way 3 Way
Pallet Clamp, Forks Pallet Clamp, Forks 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp PAINTED, 42” Forks, Pallet Clamp PAINTED, 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp 42” Forks, Pallet Clamp S-S, Forks
95/212 82/189 131/300 140/321 95/210 95/212 131/302 131/302 110/251 107/242 89/195 91/203 91/203 91/203 91/203 91/203 91/203 91/203 91/203 91/203 91/203 91/203 138/320 107/240 146/341 146/341 146/341
4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way 4 Way
S-S, Forks Single Reach, S-S, Forks GPO--200--S-S, LBR, 42” Forks S-S, LBR, 42” Forks S-S, LBR, 42” Forks Deep Reach, S-S, Forks S-S, LBR, 42” Forks S-S, LBR, 42” Forks S-S, Forks S-S, LBR, 42” Forks S-S, 42” Forks, 12” BC S-S, LBR, 42” Forks S-S, 42” Forks, 14” BC PAINTED, S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 42” Forks, 14” BC S-S, 14” BC, Forks S-S, Forks, Cradled S-S, 36” Forks S-S, Forks, Crated S-S, Forks, Crated S-S, Forks, Crated
3 WHEEL RIDER ELEC 18025 18238 18262 18687 18741 18097 16814 17650 18098 17546 18780
2005 2009 2009 2011 2006 2004 2006 2006 2007 1998 2008
Caterpillar EP16KT Hyster J40ZT Mariotti Mycros 13C Mitsubishi FB16NT Nissan TN01 Yale ERP030TH Yale ERP030TH Yale ERP030TH Yale ERP030TH Yale ERP040TF Yale ERP040TH
STOCKPICKERS 17971 17972 18488 18385 16721 17478 18460 18572 18818 18772 18773 18774 18775 18778 18290 18895
2010 2011 2004 2001 2004 2005 2005 2005 2006 2006 2006 2006 2006 2006 2008 2008
Hyster R30XM2 Hyster R30XM2 Ray. 261-OPC30TT Yale OS030ECN Yale OS030EC Yale OS030EC Yale OS030ECN Yale OS030ECN Yale OS030ECN Yale OS030ECN Yale OS030ECN Yale OS030ECN Yale OS030ECN Yale OS030ECN Yale OS030BEN Yale GLC050VX
17838 17839 18029 18030 18031 18032 18492 18493 17783 17784 18045 18049 16576 18037 18890 18534 18909 18908 18888 18747 18749 18441 18442 16532 16533 17189
2004 1998 2000 2002 2000 2010 2004 2006 2008 2001 2003 2005 2005 2005 2005 2005 2005 2005 2005 2005 2006 2006 2008 2010 2012 2012 2012
Hyster N40XMR3 Kalmar ACNM30W Ray. EASI-R40TT Ray EZ-R40TT Toyota 6BRU18 Yale NDR030DA Yale NR035AE Yale NR035AD Yale NR035DA2 Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AE Yale NR040AEN Yale NR040AE Yale NR040AEN Yale NR045EAN Yale NR045EAN Yale NR045EAN Yale NR045EAN Yale NR045EAN
HYD
NOTES
2010 2010 2007 2007 2007 2007 2009 2009 2012 2012 2001 2002 2006 2008 2005 2009 2009 2007 2007 2010 2010 2010 2010 2007 2007 2008
Atlet PPC Atlet PPC Crown RC3020-30 Crown RC3020-30 Crown RC3020-30 Crown RC3020-30 Hyster W40ZC Hyster W40ZC Landoll LSC030 Landoll LSC030 Prime Mover CSX40 Raymond EMB10G Ray. R30-C30TT Raymond 4200 Raymond 420-C40TT Ray. RSS-S40TN Yale MSW025 Yale ESC030FA Yale ESC030FA Yale ESC030FAN Yale ESC030FAN Yale ESC030AC Yale ESC030AC Yale ESC035FA Yale ESC035FA Yale ESC040FA
0/56 0/56 83/240 83/240 83/240 95/226 72/100 72/100 82/189 82/189 82/124 78/117 83/188 83/188 83/188 84/128 83/126 94/218 94/218 94/218 94/218 98/222 98/222 94/218 94/218 100/230
2 Way 2 Way 3 Way 3 Way 3 Way 3 Way 2 Way 2 Way 3 Way 3 Way 2 Way 2 Way 3 Way 3 Way 4 Way 3 Way 2 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way 3 Way
Forks Forks S-S, Forks S-S, Forks S-S, Forks S-S, Forks 48” forks 48” forks PAINTED, S-S, Forks S-S, Forks PAINTED, CWB, Forks Straddle, 42” Forks S-S, LBR, 42” Forks S-S, Forks
N/A 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 0/0 N/A 0/0 0/0 0/0 N/A 0/0
1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way 1 Way
27” x 48” Forks 22” x 48” Forks 27”x48” forks 24 x 48” 27” x 48” Forks 27”x48” Forks, 24V Pack 27” x 42” Forks 27” x 42” Forks 27” x 42” Forks 27” x 42” Forks 27” x 42” Forks 27” x 48” Forks 27” x 48” Forks, 13” BC 27 x 48” Forks 27 x 48” Forks 27 x 48” Forks 28” x 96” Forks 28”x144” Forks
S-S, 42” Forks S-S, Forks S-S, Forks S-S, Forks S-S, Forks S-S, Forks S-S, Forks S-S, Forks S-S, LBR, 42” Forks PAINTED, S-S, 42” Forks S-S, LBR, 48” Forks
ELECTRIC PALLET JACK 16270 18501 18248 18373 17599 18253 18831 18832 18833 18834 18835 18708 16999 17930 17931 17937 17321 18286
RIDER REACHES 18285 17822 14821 16704 16618 18746 17595 17594 18223 15767 16119 17436 17544 17826 17828 17667 18239 17962 17979 17885 17767 18769 18731 18595 18728 18729 18730
MAST
NARROW AISLE
2007 2005 2008 2012 2006 2006 2010 2010 2010 2010 2010 2013 2002 2010 2010 2010 2003 2012
Cat WR6000 Hyster W40Z Hyster B60Z-AC Hyster B80Z-HD Toyota 6HBW23 Yale MPB040EN Yale MPB040EN Yale MPB040EN Yale MPB040EN Yale MPB040EN Yale MPB040EN Yale MPB040EN Yale MPE060LE Yale MPE080LF Yale MPE080LF Yale MPE080LF Yale MPE080LE Yale MPE080LV
Tim’s Pick of the Month
Web ID: 0ATY
Text WEB ID to 27414 Web ID: HX9V
1
18537, 2013 Yale GLP050VX
Web ID: 0NA9
4
18636, 2013 Caterpillar 2P600
Web ID: 0OGU
4
18575, 2013 Yale GLP030VX
Web ID: 0ROE
4
18076, 2011 Hyster H80FT
Web ID: 0PE3
4
1 18721, 2011 Yale ERC050VG
Web ID:
1
18786, 2012 Hyster H155FT
18864, 1996 Royal T400C
Over 800 Forklifts available!
WE’RE NOT BROKERS, WE OWN ALL OUR INVENTORY!
877.725.4461
CONTACT US BY EMAIL
Bill Zemak | bill@theforkliftpro.com David Herrera | david@theforkliftpro.com Seth Caldwell | seth@theforkliftpro.com
Tim Smith | tim@theforkliftpro.com Vince Strum | vince@theforkliftpro.com Jimmy Flaherty | jflaherty@theforkliftpro.com
www.MHWmag.com
January 2017
27
introducing
SMS Services! It’s the fast & easy way to learn more about specific equipment. Web ID
• Look for the special Web ID code on selected equipment throughout the magazine
Number of photos online
www.resonantdealer.com David Baiocchi 209-652-7511 dave@resonantdealer.com
• Aftermarket Consulting • ‘‘Branded” Pre-Formatted Programs
8MR8
8
• Equipment Sales Skills Training • Inventory Consolidation
• Text 27414 with the special Web ID • Receive instant info on specific pieces of equipment • See additional photos
Call
Resonant Dealer Services
• Management Compensation Programs STK# 20243 2006 Yale GDP155 Fort Lauderdale FL (800) 648-1891
• Benchmarking • Personal Coaching and Mentoring
877.638.6190 for more information! Programs that start producing an ROI on Day One!
ClearCap Covers Every lift should be equipped! ClearCap Forklift Forklift Covers Every lift should be equipped! TM
TM
Keeps seat dry! Keeps seat dry!
A Clear Solution to a Common Problem A Clear Solution to a Common Problem
TM
Avoid OSHA fines! Avoid OSHA fines!
TM
• Made of rigid, high impact, non-yellowing • polycarbonate Made of rigid, plastic high impact, non-yellowing polycarbonate plastic • Reasonably priced protection from rain, snow, & sun priced protection from rain, snow, • dust Reasonably dust &sizes sun available to fit various trucks, • Many clearsizes & tinted versions • in Many available to fit various trucks, in clear & tinted versions
OSHA standard 1917.43 (e) (1) (ii) clearly states, “Overhead guards shall not obstruct the operator’s view.”
OSHA standard 1917.43 (e) (1) (ii) clearly states, “Overhead guards shall not obstruct the operator’s view.”
Call toll-free Wy’East Products 1-888-401-5500 or visit www.clearcap.com Call toll-free Wy’East Products 1-888-401-5500 or visit www.clearcap.com
TM
TM
28
www.MHWmag.com
January 2017
View these pieces of equipment & more on
www.MHconX.com Text the Web ID to 27414 for more equipment details.
435
Text the
1
OF3D
5
64J4
1
Web ID to 27414 STK# 18173 1998 Mitsubishi 2FBC15 Grand River OH (440) 354-1444
More photos available
3F5R
1
STK# 17979 2009 Doosan BC30S-5 Grand River OH (440) 354-1444
83JK
STK# 402310 2010 JCB TLT35D Tukwila WA (888) 689-5831
STK# MUEL180XDS 2004 Lowry L180XDS Coraopolis PA (800) 708-9765
B6LV
82Y2
1
1
OU7V
1
837D
STK# 20542 2009 TCM FCG25-4 Fort Lauderdale FL (800) 648-1891
8MR8
8
STK# 20243 2006 Yale GDP155 Fort Lauderdale FL (800) 648-1891 4
STK# 1EQ12749 2016 Big Joe P33 Semi-electric pallet jack Coraopolis PA (800) 708-9765
STK# 2-05-266365 2007 Yale GDP090VX Tukwila WA (888) 689-5831
BETTER WAY
83P2
STK# 2-05-207490 2013 Hyundai 80D-7E Tukwila WA (888) 689-5831
STK# 20419 2007 Toyota 7FGU30 Fort Lauderdale FL (800) 648-1891 2
The
1
STK# 18574 2009 Hyster E60XN-33 Grand River OH (440) 354-1444 1
FBN1
3FIB
STK# 1EQ12505 2008 Kalmar DCD200-12LB ~~ Coraopolis PA (800) 708-9765
1
STK# 2-05-207547 2014 MANITOU M50.4 Tukwila WA (888) 689-5831
83DG
1
STK# 2-05-206505 2012 Hyundai 160D-7E Tukwila WA (888) 689-5831
LOL5
8
STK# 1EQ12081 1998 Pettibone 204G Coraopolis PA (800) 708-9765
to buy & sell equipment! www.MHWmag.com
January 2017
29
Nuts & Bolts
Acquisitions, expansions & other business news
Advance headquarters moving to larger space Due to tremendous growth and expansion, Advance Storage Products, manufacturer of warehouse racking systems, is moving its corporate headquarters to a larger space at 15302 Pipeline Lane, Huntington Beach, California, 92649. The new building will house the corporate staff. www. advancestorage.com
Call for scholarships deadline February 28, 2017 The Material Handling Education Foundation, Inc. is an independent charitable organization that was established in 1976 with a mission to promote the study of material handling, logistics and supply chains by exposing students and educators to the industry through financial support. Since 1976, more than $2.5 million in scholarships and grants have been awarded to students at colleges and universities in the United States and Canada. Thirty-four scholarships were awarded for the 2016/2017 academic term for a total of $116,460. The Foundation will offer scholarship award opportunities to students who are committed to studying material handling, supply chain and logistics for the 2017/2018 academic term. Scholarship awards range from $1,500 to $6,000 and are made up of funds from the Foundation and the Howard Bernstein Industrial Distribution Scholarship Program. One application allows students to compete for multiple scholarships offered by the Foundation. www.mhefi.net
The Raymond Corporation acquires Werres Corporation The Werres Corporation is pleased to announce that effective August 1, 2016; The Raymond Corporation acquired all of the stock of the Werres Corporation. This purchase will further strengthen The Raymond brand in a key market and is a subsidiary aligned with the long-term distribution strategies of Werres and The Raymond Corporation. Keith Burlingame has been appointed President of Werres Corporation, following the retirement of longtime Werres Corporation President, Paul Souza. Burlingame was previously director of procurement at The Raymond Corporation and brings over twenty years of general management and industry knowledge to this leadership position. www.raymondcorp.com
The KION Group completes acquisition of Dematic Starting a new chapter in the global supply chain industry, the KION Group has successfully completed its landmark acquisition of Dematic, a specialist for automation and supply chain optimisation. The purchase makes the KION Group one of the world’s leading providers of supply chain solutions with a unique and comprehensive portfolio of products ranging from forklift trucks to fully automated material handling solutions. The KION Group is thus ideally positioned to tap into the attractive and profitable growth driven by megatrends such as Industry 4.0, digitalization and e-commerce. www.kiongroup.com
Xtender Battery Regenerator Analyze • Desulfate • Restore • Maintain le Schedum o e d your y! toda
FSIP 30
www.MHWmag.com
• Automated Discharge & Restore • Simple Touch Screen Programming • Monitor Process Remotely • Optional Battery Monitoring Sensors
Flight Systems Industrial Products 1-800-333-1194 • www.batteryrestoration.biz • xtender@fsip.biz
January 2017
SIMPLIFY YOUR LIFE
SUCCESS IS EASIER WHEN YOU HAVE A customer-focused supplier that understands your needs. Satisfied, loyal customers that can depend on you. A diversified customer base. Increased bottom line profit. Thombert is your SINGLE SOURCE SOLUTION for less frustration and more profit. Give us a call, kick back, and rest easy. It’s that simple! 316 E. 7th Street N. Newton, IA, 50208
800-433-3572
thombert.com
www.MHWmag.com
January 2017
31
ROLLING MEADOWS, IL | JUNE 7, 2017 The Material Handling Huddle is an opportunity for you to build a more profitable business through networking and education. Increase your knowledge of issues, regulations, products and services vital to our industry. Develop and improve relationships with other dealers and manufacturers. Join us at the Holiday Inn-Rolling Meadows, IL. for an educational one-day conference, June 7, with key industry leaders giving you ideas to take back to your business the next day. This four-session format will include topics that are trending in the industry. Take part in networking opportunities before and during the event, plus a vendor mall for ideas on products and services to expand your product line.
WHO SHOULD ATTEND THIS CONFERENCE?
CEO’s, presidents, sales and parts managers, key management and those aspiring to be promoted to management positions in their company.
WHAT CAN YOU GAIN FROM ATTENDING THIS ONE-DAY CONFERENCE?
• Learn from industry experts on dealership profitability • Best practices for increasing client bases and products/services key to revenue generation • Networking with your peers to learn what is currently working in their businesses • Learn industry trends to get ahead of your competition • The event‘s compact format allows you to mix with industry leaders and get answers to your business-specific industry questions • Plus, more!
THIS ONE-DAY EDUCATION AND NETWORKING EVENT WON‘T BREAK THE BANK!
$299 per person—Early bird rate (Good until March 1, 2017) $399 per person after March 1st. Price includes a casual networking opportunity on the evening of June 6th, and a four-session all-day conference with lunch & refreshments on June 7th.
HOTEL ROOM FOR JUNE 6
We have reserved a block of hotel rooms until March 1st or until rooms are sold out at the special rate of $109 each. Make your reservation at www.MHhuddle.com under Lodging.
For more information and to register, go to www.MHhuddle.com 32
www.MHWmag.com
January 2017
CONFERENCE DETAILS More available at www.MHhuddle.com
WEDNESDAY, JUNE 7, 2017 Keynote Speaker 1 . . . . . . 8:00—9:25 AM
Capitalizing on the Aftermarket rollercoaster Dave Baiocchi The role of aftermarket sales in the equipment dealership is changing. Join Dave Baiocchi, Wholesaler Aftermarket columnist, as he reviews the history and state of the industry. He’ll discuss changes in salesman training, marketing, value proposition and sales activities within the dealership and the ever-changing needs and desires of your customer base.
Keynote Speaker 2 . . . . . . 9:40—11:00 AM
Financing and leasing Garry Bartecki Garry Bartecki, Wholesaler Bottom Line columnist and his team discuss the current methods and options regarding renting and leasing material handling equipment. Learn how to educate and present renting and leasing options to customers and how the new lease accounting rules will impact both dealers & lessees.
Exhibitors Table Top Display/Lunch . . . . . . 11:00 AM—1:00 PM Keynote Speaker 3 . . . . . . 1:00—2:15 PM
Marketing Tools to Grow Your Business Debbie Frakes Debbie from Winsby, Inc. will show you tools, strategies and offers that help manufacturers and distributors grow their revenues. Find out how to increase inbound leads to leverage your sales team’s time. Learn how to increase website visitors and find out what pages they view and when, what works best to trigger interest among prospects, how to build your email list and best email strategies, what will push your company to the top of search engine results, and more.
Group Roundtable Final Questions . . . . . . . . . . 2:30—3:30 PM Now’s your chance to get answers from the industry leaders. All of today’s speakers will be available for a roundtable discussion.
Register by mail or go to www.MHhuddle.com First Name:
Last Name:
Email:
Billing Address:
City:
State:
Check:
Zip: Mastercard
Visa
Discover
Credit Card #:
EXP:
CVC:
Name on Card: Job Title:
Company/Organization:
Address: Phone:
Registration:
$299
$399 (After 3/1)
Mail Checks To : MH Huddle PO Box 725 Dubuque, IA 52004-0725
For more information call Material Handling Wholesaler at 877.638.6190 or Material Handling Network at 800.447.6901
www.MHWmag.com
January 2017
33
Shifting Gears
Industry personnel and organization news
UniCarriers Americas announces President’s Award winner
2016 Loyola’s Supply and Value Chain Center Leadership Award
UniCarriers Americas Corporation (UCA) announces Vegusa Maquinaria, located in Aguascalientes, Mexico, as its President’s Award winner. In November, UCA celebrated the top ten dealers with the first ever UniCarriers Americas’ President’s Club Award dinner, which replaced the Nissan Nine. As part of the celebration, UCA selected one stand out dealer as the official President’s Award winner. To earn this prestigious award, a dealership must excel in many areas, including: new equipment sales, parts sales, market share and service excellence. The dealer must also possess the characteristics of UCA’s never quit attitude, always going the extra mile and accepting any and all challenges. This year, the President’s Award winner was named as Vegusa Maquinaria. This is the first time, within 26 years, the President’s Award was presented to a dealer in Latin America. www.unicarriersamericas.com
The Supply and Value Chain Center at Loyola University Chicago’s Quinlan School of Business announced the winners of its annual Supply and Value Chain Center Awards. The awards recognize outstanding performance of individuals and teams in categories including Leadership, Supply Chain Excellence, Innovation, and Sustainability. Michael B. Romano, President and CEO of Associated, a provider of integrated supply chain solutions, was recognized with the 2016 Supply Chain Leadership Award. This award recognizes an individual who has demonstrated the values-based leadership espoused by Loyola’s founder, St. Ignatius of Loyola: responsible leadership with a consistent focus on personal integrity, ethical behavior, and a balance between justice and fairness. As a 35-year veteran of the material handling and supply chain industries Michael has dedicated his career to making significant contributions to every organization he has been associated with and has mentored countless leaders along the way. Additionally, Mike has been a driving force behind the industry’s initiative to gain a higher level of visibility among new talent. He has done this through his participation and leadership on various industry associations including serving on Loyola’s Supply and Value Chain Board. www.associated-solutions.com
Portable Storage Racks Dealer’s Choice • Enhances warehouse/factory efficiency • Stacks 4-5 high, nests empty • Use air space • Full visual control for inventory and handling
Toll Free: 888-288-9078
Fax: 314-381-5908 e-mail: kmarshall@gatewayrack.com web address: www.gatewayrack.com 34
www.MHWmag.com
January 2017
OPEN AREA RACK DECK Fire Protection
Large openings (More than 50% open area) allow sprinkler water through to lower levels
Uniform Strength
High capacity with low deflection
No Waterfall Edge
Flush design for easy labeling on beam face
Hi-Tech Look
Bright, galvanized finish
Product & Back Friendly Smooth surface reduces product damage and possible hangups that can cause injuries
BOOTH 1922
Available only from One Source:
DACS
SEE US AT PROMAT
800-909-4937 inc.
/
punchdeck.com
Also from DACS: Fluekeeper®, fire baffles, mezzanine deck & solid rack deck Proven Solutions - One Source / dacsinc.com
Connell Equipment Leasing Company 200 Connell Drive, Berkeley Heights, NJ 07922
A Division of Connell Finance Company, Inc.
FORKLIFTS FOR SALE 2011 YALE GLC070
2008 GENIE S60
2011 HYSTER S100FT
2006 CAT DP40K-D
7,000 lb. cap, 84”/181” LP, SS/FP, 48” forks
500 lb. cap, 60’ Platform Foam Filled Tires
10,000 lb. cap, 86”/141” LPG, FP, 48” Forks
8,000 lb. cap, 85”/187” DSL, SS, 48” Forks
2012 HYSTER S50FT
2010 TOYOTA 7FGU35
2009 TOYOTA 7FDKU40
2010 MITSUBISHI FG35N-LP
5,000 lb. cap, 82”/189” LP, bare front
8,000 lb. cap, 90”/129” LPG, SS, 36” forks
9,000 lb. cap, 82”/120” std. diesel, FP, 42” forks
7,000 lb. cap, 87”/130” LP, SS, 32” forks
2006 CAT P6000D
2012 HYSTER S155FT
2012 HOIST F300AT36
6,000 lb. cap, 85”/186” DSL, SSFP, 48” Forks
15,000 lb. cap, 85”/95” diesel, 48” forks
30,000 lb cap, 103”/112” diesel, rot. clamp
Visit Our NEW Website To See All Of Our Inventory:
2008 TOYOTA 8FGCU32
2011 HYSTER H90FT
2007 YALE OSO30
6,500 lb. cap, 83”/171” LPG, SS/FP, 42” forks
9,000 lb. cap, 94”/143” DSL 42” Forks
3,000 lb. cap, 97”/143” Elec, SSFP 42” Forks
www. UsedForkTrucks .com
908-673-3700 ext.317 Fax: 908-673-3800 lalevee@connellco.com
www.MHWmag.com
January 2017
35
Shifting Gears
Industry personnel and organization news
Toyota Industrial Equipment recognizes Shoppa’s Material Handling Shoppa’s Material Handling is pleased to announce the celebration of their 30-year milestone as a Toyota Industrial Equipment dealer. The forklift dealership has been bringing innovative material handling, distribution and warehousing products to the North Texas marketplace for over three decades. Founded in 1981, Shoppa’s established itself as a used equipment sales and material handling service company, but quickly built a customer service-oriented operation and became the exclusive authorized Toyota dealer for Tarrant County. Through the years the company continued to grow and now has nine locations throughout North Texas and Kansas City, Missouri. Today, Shoppa’s Material Handling is one of the largest and fastest growing dealerships in the country. In addition to their anchor Toyota brand, the company now represents a comprehensive line of industrial and warehouse equipment brands, including aerial equipment by Genie and JLG, very narrow aisle (VNA) forklifts by Bendi and Drexel, floor cleaning sweepers and scrubbers by Advance, utility and personnel carrier vehicles by E-Z-GO, Cushman and SunEV as well as pallet rack by Interlake. www.shoppasmaterialhandling.com
MakerGear 3D printers ranked #1 in the world MakerGear, an Ohio-based manufacturer of 3D printers, ranked #1 in the world for their MakerGear M2 desktop 3D printer in the 2017 global 3D Printer Index published by 3D Hubs. 3D Hubs is an online
marketplace for 3D printing services and the world’s independent, nonpaid 3D printer review site. With a network of 20,000 3D printing hubs in over 160 countries, this year they collected detailed reviews from 8,624 3D printer owners who reported on 513 different 3D printers. The M2 has been voted the best-of-the-best. In addition, the MakerGear M2 received top accolades in the Workhorse Printer category, a league of machines designed to print nonstop with the highest reliability. One reviewer said, “This machine is a tank and keeps plugging away at everything I’ve thrown at it the past 18 months.” This is the third year in a row that the MakerGear M2 has taken top honors in its category. www.makergear.com
TVH celebrates the Great American Smokeout TVH in the Americas (TVH), provider of quality replacement parts and accessories for the material handling and industrial equipment industry asked its employees to join the millions taking part in the Great American Smokeout on November 17th and take the pledge to not smoke. “We want to encourage, support and assist our employees to enhance their quality of life. The impact of smoking nicotine has a dramatically negative physical impact on your well-being; however, the body responds to repair the damage almost immediately upon quitting,” said Lucy DelSarto, Health and Wellness coach at TVH. “Kicking the habit is hard, that is why we are raising awareness and offering several different educational opportunities to help encourage our employees to live a healthy lifestyle.” In the week leading up to the Great American Smokeout, TVH hosted a variety of classes that gave employees helpful information on how to not only quit smoking but to stay healthy. These classes covered topics such as: How to develop healthy habits, Hypnotism and Acupuncture. TVH’s onsite health clinic also provided information on a variety of smoking cessation aids. www.tvh.com
Warm wishes for a Merry Christmas and a Happy New Year!
Grindstaff Engines Inc.
CALL RICK or DEDEE PHONE: 800-896-7676 • 816/796-7676 FAX: 816/796-6053 E-mail: Rick - rick@grindstaffengines.com Dedee - dedee@grindstaffengines.com
1041 S. VISTA • INDEPENDENCE, MO 64056
36
www.MHWmag.com
January 2017
Experience the MOR-VALUE DIFFERENCE today! We can help you look good to your customers!
Our highly trained customer service staff is the most knowledgeable in the industry when it comes to providing sweeper/scrubber & personnel vehicle replacement parts solutions. MVP’s expert technical service is fast, friendly and free! Depend on the Specialist...We’re Your Partner in Parts!
Toll Free 800.870.0687 Fax: 616.406.3125 www.mor-value.com Email: orders@mor-value.com
PROTECT-A-LIFT TRUCK™ t SHRINKWRAP PROTECTION FOR Go red! e e v v ’ We u Co TRANSPORT & OUTDOOR STORAGE Yo ★ Large Heavy Duty ~ 6 Mil ~ Clear Shrink Polyethylene Bags ★
For The Best Over-The-Road Protection This Winter! TUFF TRUK™ TRANSPORT BAGS t Deliver Electrics Safely In The Rain And Snow t Economical – Under $16 – Cheap Insurance t Cover All Types Of Lift Trucks And Equipment t Easier and Quicker To Use Than Tarps And Stretchwrap t Rust And UVI Can Be Added For Outdoor Storage
A Tight Form-Fit Covering That Really Stays On!!!
WATCH ACTION VIDEO!!! www.youtube.com/watch?v=DoKjlFJTbNE
PACKAGING SYSTEMS, INC • Toll Free 800-421-7225 • Fax 203-250-7700 www.shrinkfast.com/forklift • Email peter@ctpackagingsystems.com
www.MHWmag.com
January 2017
37
Classifieds FOR SALE
Series 1 Workhorse Single Shift rating
New Single Phase Chargers 36-volt, 750 AH 48-volt, 600 AH other sizes available Original & Aftermarket Parts for Most Equip.
Full 2 yr. warranty
FORKLIFTS & TIRES
(10 yr. transformer coverage)
713.460.8197 • 800.687.3884 fax: 713.460.5941 www.forkliftsandtires.com
SAVE ON QUANTITY PURCHASE!
• Specialty Material Handling, Inc.
•
The
Experts
Used 3-phase chargers also available
ARCON EQUIPMENT INC We Accept
(440) 232-1422
www.ArconEquipment.com
Bought & Sold, Rentals, New & Used Parts, Appraisals, Technical Support
Gregg Zdan (734) 641-1800 www.useddrexels.com Associated with DREXEL Industries since 1972
•
•
LOOKING TO BUY
837D
1
82Y2
1
FBN1
2
BATTERIES WANTED Industrial Forklift Batteries and Chargers In Good Condition!!
OHIO RACK
Call Us With Your Off-Lease Or Fleet Surplus Equipment.
Portable Stack Racks Flexible Packaging
ARCON EQUIPMENT INC.
800-344-4164 Fax 330-823-8136
440-232-1422
www.ArconEquipment.com
38
www.MHWmag.com
We BUY & SELL
STK# 2-05-207547 2014 MANITOU M50.4 Tukwila WA (888) 689-5831
STK# 2-05266365 2007 Yale GDP090VX Tukwila WA (888) 689-5831
STK# MUEL180XDS 2004 Lowry L180XDS Coraopolis PA (800) 708-9765
Visit www.MHconX.com for more equipment
Visit www.MHconX.com for more equipment
Visit www.MHconX.com for more equipment
NEW & USED
Email: ohiorack@cannet.com
www.ohiorack.com
January 2017
www.MHWmag.com
January 2017
39
www.superioreng.com
New & Used Forklifts • Coil Tractors • Railcar Movers Yard Tractors • Container Handlers & More
To see a complete list of our inventory, visit our new online showroom at www.HKEQUIPMENT.com
Your Wholesale Supplier for Material Handling and Storage Solutions Large stock available for quick ship | Competitive prices. Great service and support | High quality you can rely on More than 70 year of experience in the industry Contact us and become part of our partners network ATLAS MEGA STEEL 305.965.2226 / 305.556.2222 www.atlasmegasteel.com | info@atlasmegasteel.com
Pallet racking - Boltless Shelving Steel Shelving - Material Handling Equipment 40
www.MHWmag.com
January 2017
Contact us at 800-708-9765 or 412-490-5311
PARTNER with AIT. Give Your Customers More Than They Expect. Give Them AIT’s Quality and Your Service.
• REMAN TRANSMISSIONS • REMAN TORQUE CONVERTERS • TRANSMISSION REBUILD KITS • REMAN DRIVE AXLES
American Industrial Transmission Inc. 20395 Hannan Pkwy. Walton Hills, OH
• REMAN STEER AXLES
Fx 440-232-8142
www.aittransmission.com
sales@aittransmission.com
800-588-7515 www.MHWmag.com
January 2017
41
R
R
“It’s a Revolution” +/- .005 TOTAL INDICATOR RUN OUT Maintained After Pressing
Minimizes Truck Vibration Reduces Mast Sway Smoother Safer Ride Less Downtime
High Speed High Load Urethane Call US
To Learn More About Smoothy90...
888.734.7687 “So Round, You Can’t Feel It” 999 Wells Street | Lake Geneva, WI 53147 | Ph:888.734.7687 | www.stellana.com/us 1.15
42
www.MHWmag.com
January 2017
REPS & DEALERS WANTED CALL TODAY: 1-800-331-2973
Tiered Discounts for Sales Reps and Dealers Downloadable Sales Materials and Media Best Selling Loading Dock Safety Products Blind Drop Shipment Available Many More Products Available BEST SELLING BARRIER!
STOPS 13,000LB FORKLIFT @ 4MPH
www.usnetting.com | sales@usnetting.com | 1-800-331-2973
www.MHWmag.com
January 2017
43
New Products
See more new products online at www.MHWmag.com
Frankie Forklift and Friends releases new toys Frankie Forklift and Friends would like to introduce two new items just in time for the holidays - a 26 page coloring book and a soft lovable Frankie Forklift toy. The coloring book introduces 18 new characters inspired by material handling equipment including Dudley Dump Hopper and Clarence Clamp Truck. The plush Frankie Forklift toy can join your kids when they read about Frankie’s new adventures or just hang out with them for a nap. www.frankieforklift.com
Intelligrated announces IntelliGen palletizing software for robotic operations Intelligrated®, a North American-based automated material handling solutions provider, announces its IntelliGen™ palletizing software that allows operations to easily adjust pallet load configuration without the need for extra programming or cumbersome integration. Designed for robotic palletizing operations that handle a variety of product types and sizes, the new software allows operators to simply adjust load patterns and stacking characteristics based on changing product dimensions and other variables, offering improved flexibility, speed and load integrity. The IntelliGen software comes integrated with the robotic cell’s standard control system and allows facility operations personnel to select user-defined load configurations, greatly simplifying product changeovers. www.intelligrated.com
Raymond introduces 3020 tow tractor automated lift truck The Raymond Corporation, in collaboration with Seegrid Corporation, introduces the Raymond Courier™ 3020 tow tractor automated lift truck. The new truck is designed to automate horizontal towing in a number of operations, including the transfer of parts to production lines, and finished goods to warehouse facilities. Towing up to 10,000 pounds, the Raymond Courier 3020 combines Seegrid’s expertise in automation with Raymond’s end-to-end warehouse solutions and lift truck proficiency for a combined answer to the industry need for automating repetitive and time-consuming hauls that are labor intensive. The Raymond Courier 3020 features the Raymond® ACR System™, which delivers longer battery life with precise speed control, less downtime, and reduced cost of ownership. www.raymondcorp.com
44
www.MHWmag.com
January 2017
LiftWise introduces high capacity, remotecontrolled tire handler LiftWise has introduced the new SideWinder™, a hydraulic tire handler designed to assist with moving and mounting larger tires. The SideWinder has a capacity for tires with diameters from 58 to 75 inches and up to 2,200 pounds, making it ideal for everything from tractors and agriculture equipment, to construction equipment and material handlers. Designed to work with an overhead crane or lift, the SideWinder assists with moving, mounting and handling tires directly from a horizontal position. This reduces the need for numerous tire racks, effectively increasing valuable floor space. Additionally, one person can remotely operate the SideWinder, allowing him or her to safely and precisely mount a tire, thus freeing up manpower for other tasks. The SideWinder can lift a tire from a flat position and rotate it continuously to vertical for installation. It is battery powered, and comes equipped with a convenient, built-in charger. Other features include a self-locking gearbox, as well as hydraulic cylinders with holding valves. www.diversifiedproduct.com
UniCarriers Americas offers new stability casters option for WLX series pallet trucks UniCarriers Americas Corporation (UCA) now offers a poly-block stability casters option for its WLX series pallet trucks. The new stability casters help provide additional balance when handling taller or off-center loads for steadier operation and more confident load handling. Features for the new stability casters option include: Swivel bearings designed for high strength, longer wear and impact resistance. Tapered roller bearings absorb vertical and horizontal forces to provide smooth swivel action and superior durability. A polyurethane spring block provides softened cushioning for more comfortable operation over small debris or floor variations, with cushioning stiffness increasing in response to higher caster deflection or a higher speed turn. www.unicarriersamericas.com
Merge, divert and align products smoothly with new conveyor from Dorner The new 3200 Series conveyor with Intralox Activated Roller Belt™ (ARB) Technology is perfect for moving boxes and packages in merging, diverting and aligning applications. ARB Technology uses low and high friction angled rollers within the belt to help smoothly guide and align items of all sizes. This conveyor technology minimizes floor space, increases system reliability, eliminates costly system controls, provides a safer work environment, and can handle products as small as 6” x 6”. www.dornerconveyors.com
HEAVY CONSTRUCTION EQUIPMENT • TRUCKS AND TRAILERS
43
rd 6 DAY
AUCTION
KISSIMMEE, FLORIDA February 6 - 11, 2017 - DAY 1 -
Monday, February 6, 2017
Motor Graders, Asphalt Rollers, Asphalt Pavers, Asphalt Distributors, Compactors, Sweepers, Brooms, Vacuum Trucks, Soil Stabilizers, Roto Mills, Mixer Trucks, Concrete Equipment, Misc.
- DAY 2 -
Tuesday, February 7, 2017 Rubber Tired Backhoes, Rubber Tired Loaders, Skid Steer Loaders, Attachments, Pumps, Trenchers, Forestry & Attachments, Boring Equipment, Misc.
Visit our website to bid online! www.yoderandfrey.com
- DAY 3 -
Wednesday, February 8, 2017 Crawler Tractors, Crawler Loaders, Dirt Compactors, Motor Scrapers, Water Wagons, Off Highway Water Trucks, Attachments, Generators, Electric Motors, Power Units, Engines, Misc.
- DAY 4 -
Thursday, February 9, 2017 Hydraulic Excavators, Attachments, Parts, Off Highway End Dumps, Dumpers, Forklifts, Manlifts, Engines, Misc.
International bidders are required to deposit $10,000 to bid. The deposit must be in the form of cash, certified check, credit card or bank wire. Buyer’s Premium: A 10% Buyer’s Premium on the first $2,500 for each item, and 4.9% on the balance of the item. Additional 2% Buyer’s Premium for online bidders. Auctioneer V. Peter Clark, License # AU2863
- DAY 5 -
FL Firm License # AB2485
Friday, February 10, 2017 Air Compressors, Welders, Light Plants, Engines, Track Drills, Crushing, Marine, Cranes & Attachments, Rough Terrain Cranes, Truck Cranes, Crawler Cranes, Pile Driving Equipment, Misc.
- DAY 6 -
CALL TO CONSIGN QUALITY EQUIPMENT!
Saturday, February 11, 2017 Farm Tractors & Implements, Mowers, Automobiles, Vans, Pickups, Specialty Items, Boom Trucks, Bucket Trucks, Fuel & Lube Trucks, Water Trucks, Mechanics Trucks, Digger Derricks, Flatbed Trucks, Rollbacks, Garbage Trucks, Cab & Chassis, Misc. Trucks, Buses, Box Trucks, Tri-Axle, Tandem & Single Axle Dump Trucks, Flatbed Dump Trucks, Truck Tractors, Truck Parts, Lowboy, Dropdeck, Dump & Flatbed Trailers, Misc. Trailers, Misc. *Please Note Changes To Selling Schedule*
Corporate Office
AUCTION LOCATION 651 West Southport Rd. Kissimmee, FL 34746 PHONE: (407) 396-6060 FAX: (407) 396-8181
1670 Commerce Rd. Holland, OH 43528 EMAIL: info@yoderandfrey.com PHONE: 419-865-3990 or 800-842-6221 FAX: 419-865-4595
www.yoderandfrey.com
www.MHWmag.com
January 2017
45
Merry Christmas
The Lo Riser Inclining Platform Trailer is a versatile tool that will help increase your efficiencies and lower costs to deliver a higher return on your investment. With a Lo Riser you’ll see: Lower labor costs - one man loading/unloading offers more deliveries per day
Lower specialized equipment costs - no rollback truck required, just a pickup truck - no crown point, equipment can be driven up the built-in ramp
Lower worker’s comp claims
from your friends at American Industrial Transmission Inc.
- enhanced safety features eliminate most opportunities for injuries - no more dangerous, slanted ramp boards
20395 Hannan Pkwy. Walton Hills, OH 800-588-7515 • Fx 440-232-8142 sales@aittransmission.com www.aittransmission.com
www.advancemetalworking.com
powRparts.com THE MOTIVE POWER ONLINE STORE
Remanufactured Transmissions, Engines, Torque Converters, Steer Axles, Overhaul Kits and Aftermarket Parts for: • Material Handling • Construction • Agricultural Equipment
Stocking distributor for all major motive parts and accessory manufacturers • Set-up a user account online at www.powRparts.com Flip Top Vent Cap
• Once registered, send an email to sales@powRparts.com giving us your user name and your request for a wholesale account. • Upon receipt, we will set your account to wholesale status. This will entitle you to discounts of 15% to 35% off of our online prices whenever you log in.
• Watering guns • Deionizers • Single Point Watering • Charger repair parts
46
Authorized Distributor
Authorized Distributor
www.MHWmag.com
Authorized Distributor
January 2017
• Tools for battery repair • Safety items • Battery cleaning supplies • Charger cables & lugs • Replacement cells
888-547-2115
800-321-9983 www.joseph.com sales@joseph.com Authorized Distributor
• Battery Cables • Vent Caps • Watering Carts • Battery Connectors • Battery room supplies • Spill products • AC & DC fuses
Visit us at Authorized Distributor
S1972
YOUR MATERIAL HANDLING
SOURCE DIRECTORY
For a direct link to these websites, visit www.MHWmag.com and click on the corresponding display ad under the category you are browsing.
▶ Allied Products ▶ Attachments & Access. ▶ Auctions ▶ Automated Storage Systems ▶ Automatic Identification Equip. ▶ Batteries/Chargers ▶ Container Storage ▶ Controls & Information Handling Systems ▶ Conveyors ▶ Customer Fabricators ▶ Distributors ▶ Drug Testing Compliance
▶ Dock Equipment ▶ Drum Handlers ▶ Electrical/Electronic Controls ▶ Engines ▶ Finance Companies ▶ Fluid Power Equipment ▶ Insurance Companies ▶ Inventory & Production Control Systems ▶ Inventory And Bar Coding ▶ Lift Tables ▶ LP Gas Distributors
▶ Mechanical Power Transmission Equipment ▶ Non-Powered Floor Equipment & Access. ▶ Other ▶ Overhead Lifting Equipment & Access. ▶ Packing And Equipment ▶ Pallet Jacks ▶ Plant Facilities Equipment ▶ Parts ▶ Plant Yard Equipment
▶ Powered Industrial Trucks ▶ Rack/Shelving ▶ Rentals ▶ Repair Services ▶ Robots, Automated Equipment ▶ Safety Products ▶ Seats ▶ Storage Equipment ▶ Sweepers Scrubbers & Brushes ▶ Tires/Wheels ▶ Training Education/Assoc. ▶ Transportation & Hauling Equipment ▶ Warehouse Management
▶ BATTERY / CHARGERS
▶ ALLIED PRODUCTS
GET THE TOTAL PICTURE
Contact sales@xpb.ca
Sentinel has the right convex mirror for you.
Campus Crafts
160 Murray St., Rochester, NY 14606 1-(800) 733-6780
www.campuscrafts.com
Celebrating over a decade as the global leader in New, Used and ReConditioned Industrial Battery Technology and Accessories.
▶ ATTACHMENTS / ACCESSORIES • Pallet Truck Modifications • Turret Mast Attachment • Mechanical Attachments • Special Design Request and Much Much More... www.superioreng.com
www.tvh.com (800) 255-4109 ▶ CONTAINER OPTIONS ▶ Container Storage
www.tvh.com
•
(800) 255-4109
•
•
800-939-DYNA (3962) www.dyna-rack.com
▶ Forks 119 Sizes
Specials Available Chicago & CA Stock
ATLAS INTERNATIONAL LIFT TRUCKS 1815 Landmeier Rd. • Elk Grove, IL 60007 (847) 678-3450 • Web: www.atlasd2d.com
Portable Storage Racks All-Steel Stack Racks Pallet Stacking Frames
▶ DISPLAY RACK AND SHELVING
Corrugated Steel Rack Deck Punch Deck ® • Solid Deck Economical • Strong • Easy Install • Fast Delivery Painted • Galvanized • Stainless Steel
DACS
inc.
800-909-4937 dacsinc.com ▶ AUTOMATIC IDENTIFICATION EQUIPMENT
▶ DISTRIBUTORS
Barcoding solutions for warehouses, distribution centers and manufacturing. Improve www.supplychainservices.com productivity, increase accuracy, reduce costs, and improve service. Helping Customers Operate Better
@FADNetwork
www.MHWmag.com
info@findadistrubutor.com
January 2017
47
▶ Pallet Jacks
▶ DOCK EQUIPMENT Over 35 years experience in manufacturing & distributing quality loading dock equipment. PH: 800.251.3382 Fax: 931.486.0316
www.tvh.com (800) 255-4109
plit@pioneerleveler.com www.pioneerleveler.com
▶E LECTRICAL / ELECTRONIC CONTROLS
▶ Pallet Truck Parts
Flight Systems Industrial Products Remanufactured Controls
FS F SIP
www.tvh.com
• Partnered With Many Leading OEMs • ISO Certified For Quality Management • Serving The Industry For Over 40 Years
(800) 255-4109
www.fsip.biz • 1-800-333-1194 ▶ ENGINES
▶ Manufacturer/Suppliers
www.tvh.com 800-447-3967 www.charnor.com
Reman Engines/Gas, LP & CNG
Fo r kl i f t En g i n ePa r t s .c om Highest Quality Engine Kits, Cylinder Heads and Parts from the Industrial Engine Specialists since 1971 K21 Nissan
H20-II Nissan
F2 Mazda
4G63 Mitsu
K25 Nissan
H20 Nissan
FE Mazda
4G64 Mitsu
and Many other parts & kits available
(800) 255-4109
▶ Manufacturer/Suppliers (Rebuilt)
SAME DAY SHIPPING
215.773.9111
Reman Engines, Transmissions, Drive Units, Steer Axles & Differentials
▶ LIFT TABLES
www.tvh.com
800-447-3967 www.charnor.com
▶ Steer Assembly (Reman)
(800) 255-4109 800-447-3967 www.charnor.com
Steer Axles
▶P ALLET JACKS ▶ Pallet Trucks
▶ Tires/Wheels EZ-Lift Quality Scales and Scissorlifts too Chicago & CA Stock
ATLAS INTERNATIONAL LIFT TRUCKS 1815 Landmeier Rd. • Elk Grove, IL 60007 (847) 678-3450 • Web: www.atlasd2d.com
VULKO TREAD
THE BEST POLYURETHANE WHEELS AND TIRES
AVT
AMERICAN VULKO-TREAD CORPORATION
690 Chase Ave., Elk Grove, Illinois 60007 Phone: 847-956-1300 • Fax: 847-956-1339 • 800-323-6052
Website: www.avt.us • E-mail: avtsales@avt.us
48
www.MHWmag.com
January 2017
▶ Emission Analyzers
▶ SAFETY PRODUCTS
Visit our website to learn more about reducing carbon monoxide (CO), saving fuel and operating equipment at peak performance.
...The Exhaust Experts Phone: 847-487-2780 • www.blankeindustries.com
GET THE TOTAL PICTURE
Sentinel has the right convex mirror for you.
Campus Crafts
160 Murray St., Rochester, NY 14606 1-(800) 733-6780
www.campuscrafts.com
▶P OWERED INDUSTRIAL TRUCKS
www.tvh.com
800 Trucks In Stock
All Makes and Models Chicago and California Stock
(800) 255-4109
ATLAS INTERNATIONAL LIFT TRUCKS 1815 Landmeier Rd. • Elk Grove, IL 60007 (847) 678-3450 • Web: www.atlasd2d.com
▶ STORAGE EQUIPMENT ▶ Carts
▶ RACK / SHELVING
• • •
Cantilever Racks • Structural Pallet Racks Portable Stacking Racks • Specialty Transport & Storage Products 866.245.3630 www.westpointrack.com
▶ New
Portable Storage Racks All-Steel Stack Racks Pallet Stacking Frames
800-939-DYNA (3962) www.dyna-rack.com
▶ TIRES / WHEELS
VULKO TREAD
• • •
Portable Storage Racks All-Steel Stack Racks Pallet Stacking Frames
800-939-DYNA (3962) www.dyna-rack.com
THE BEST POLYURETHANE WHEELS AND TIRES
AVT
AMERICAN VULKO-TREAD CORPORATION
690 Chase Ave., Elk Grove, Illinois 60007 Phone: 847-956-1300 • Fax: 847-956-1339 • 800-323-6052
Website: www.avt.us • E-mail: avtsales@avt.us Lift Up Your Business
✸Industrial Pneumatics-Radial & Cross-Ply ✸Super Elastic Resilient ✸Press-On Bands ✸Multi-Purpose Tires (MPT)
▶ REPAIR SERVICES ▶ Motors (Electric)
877-235-0102
...is the solution to all your Electric Lift Truck Motor needs. New • Rebuilt • Exchange • Motors • Armatures • Parts 8 Locations Coast to Coast 800-435-9346
www.continental-specialty-tires.us
Industrial Tire
www.warfieldelectric.com
▶ Transmissions
Reman Transmissions, Drive Units, Differentials & Torque Converters
800-447-3967 www.charnor.com
Advertise in our Source Directory! Call Alva or Dean at 877.638.6190 Next Ad Deadline is Thursday, December 29th
www.MHWmag.com
January 2017
49
PROTECT YOUR FORKLIFT FLEET Manufacturers of Electrical Contacts, Contact Kits & Contactors
PACE-One G2 Top Speed Limiter PACE-One ZSC Zone Speed Control With Multiple Speed Settings
Dot-Lok G2 Transmission Shift Inhibitor Traction Control Access Control / Impact sensing Plug & Play Installation
United Contact /Tipcon 589 Middlefield Road. Unit # 31 Scarborough, Ontario. Canada M1V 4Y6
Tel: 416-297-1770 Toll Free: 877-801-9115 Email: info@unitedcontact.com www.unitedcontact.com
MADE IN USA
Safety Systems & Controls, Inc. 800/318-2022 www.loadingzonesafety.com
Advertiser’s Index ADVANCE METALWORKING CO, INC.. . . . . . 36, 46
ENGINE POWER SOURCE. . . . . . . . . . . . . . . . . . 11
RESONANT DEALER SERVICES . . . . . . . . . . . . . . 28
ADVANTAGE MATERIAL HANDLING, INC.. . . . . . 39
FSIP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14, 30
RHINO RUBBER, LLC. . . . . . . . . . . . . . . . . . . . . . . 7
AKRO-MILS INC.. . . . . . . . . . . . . . . . . . . . . . . . . 20
FORK-CO USA SALES, LLC. . . . . . . . . . . . . . . . . . 17
SAFETY SYSTEMS & CONTROLS INC.. . . . . . . . . . 50
ALL BRAND FORKLIFT PARTS . . . . . . . . . . . . . . . 16
GATEWAY RACK CORP.. . . . . . . . . . . . . . . . . . . 34
SHOPPA’S MATERIAL HANDLING. . . . . . . . . . . . 13
ALLTECH ELECTRONICS, INC.. . . . . . . . . . . . . . . 16
GRINDSTAFF ENGINES, INC.. . . . . . . . . . . . . . 8, 36
AMERICAN INDUSTRIAL TRANSMISSION. . . . 41, 46
H&K EQUIPMENT COMPANY . . . . . . . . . . . . 18, 40
ARCON EQUIPMENT, INC. . . . . . . . . . . . . . . . . . 18
HADER INDUSTRIES INC. . . . . . . . . . . . . . . . . . . 21
ATLAS MEGA STEEL. . . . . . . . . . . . . . . . . . . . . . 40
HAMILTON CASTER AND MFG.. . . . . . . . . . . . . . . 5
BAY EQUIPMENT CO.. . . . . . . . . . . . . . . . . . . . . 16
HOIST LIFTRUCKS MFG., COMPANY, INC.. . . . . . 19
CAVAION BAUMANN USA. . . . . . . . . . . . . . . . . . 2
INDUSTRIAL POWER PRODUCTS, INC. . . . . . . . . 46
CHARNOR INC.. . . . . . . . . . . . . . . . . . . . . . . . . . 15
JOSEPH INDUSTRIES, INC.. . . . . . . . . . . . . . . . . . 46
CLARK MATERIAL HANDLING CO. . . . . . . . . . . . 25
MH HUDDLE CONFERENCE. . . . . . . . . . . . . . 32, 33
CONNELL FINANCE CO. INC. . . . . . . . . . . . . . . . 35
MATERIAL HANDLING INDUSTRY (MHI) . . . . . . . . 9
CT PACKAGING SYSTEMS INC . . . . . . . . . . . . . . 37
MHCONX.COM. . . . . . . . . . . . . . . . . . . . . . . 28, 29
U.S. NETTING, INC. . . . . . . . . . . . . . . . . . . . . . . 43
DACS, INC.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
MILLENNIUM INDUSTRIAL TIRE. . . . . . . . . . . . . . 51
VALUE RAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
DYNA RACK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
MOR-VALUE PARTS COMPANY. . . . . . . . . . . . . . 37
WY’EAST PRODUCTS . . . . . . . . . . . . . . . . . . . . . 28
ECOTEC LTD. LLC. . . . . . . . . . . . . . . . . . . . . . . . . 6
MOTOR TECH, INC.. . . . . . . . . . . . . . . . . . . . . . . . 3
YODER AND FREY. . . . . . . . . . . . . . . . . . . . . . . . 45
SPRINKGUARD, LLC . . . . . . . . . . . . . . . . . . . . . . 18 STELLANA U.S.. . . . . . . . . . . . . . . . . . . . . . . . . . 42 SUMMIT METAL PRODUCTS, INC.. . . . . . . . . . . . . 8 SUPERIOR ENGINEERING . . . . . . . . . . . . . . . . . . 40 THE FORKLIFT PRO. . . . . . . . . . . . . . . . . . . . 26, 27 THOMBERT, INC. . . . . . . . . . . . . . . . . . . . . . . . . 31 TVH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12, 52 UNITED CONTACT . . . . . . . . . . . . . . . . . . . . . . . 50
More advertisers & resources at www.MHWmag.com 50
www.MHWmag.com
January 2017
NEXT GENERATION
POLYURETHANE WHEELS
BREAK THROUGH
CHEMISTRY
LOWERS
Keep your fleet on the floor and out of the maintenance shop. Finally there is a wheel engineered for the demands of today’s 24/7 warehouses. Falconium utilizes a revolutionary break through in polymer chemistry to give you wheels that carry up to 40% heavier loads and can
MAINTENANCE COSTS
®
withstand the internal heat buildup that causes yesterday’s wheels to fail.
polyurethane wheels Falconium boosts productivity by reducing downtime and costly wheel change outs. Contact your Millennium dealer to setup a test ®
drive and find out why warehouse managers across the country are making the switch to Falconium . ®
UNPARALLELED LOAD CAPACITY GO FARTHER, RUN LONGER
GUARANTEED
Toll Free 800 421-1180 www.millenniumtire.com
Let Us Be... YOUR WAREHOUSE www.tvh.com