Michelle Butler
21st Annual Salute to Women
Midwest Branch Manager
Flight Systems Industrial Products Michelle Butler joined Flight Systems Industrial Products in December 2008 as a Customer Service Representative. In 2014, she was promoted to the Sales team as a Sales Admin and then moved up to the role of Sales Specialist and Xtender Sales. In August of 2019, Michelle relocated from Pennsylvania to Illinois to become the Branch Manager for our Midwest office in Addison. Her knowledge of our products and customer base has helped her succeed in managing this location and making sure our customers receive the best service possible. Danielle Ebaugh Sales Support Lead
Flight Systems Industrial Products Danielle Ebaugh joined the Flight Systems Industrial Products team in August 2015 as a Customer Service Representative. She was promoted to Customer Care Supervisor in 2019 and is now holding the title of Sales Support Lead. Danielle is helping to guide and mentor our FSIP Sales Support team to provide excellent service daily and to fully satisfy our customers’ expectations at every request. Pam Jones Marketing & Products Manager
Flight Systems Industrial Products Pam Jones joined the Flight Systems Industrial Products team in 2006 as Director of Sales and Marketing. She became General Manager of FSIP in December of 2020. As General Manager, Pam oversees the daily operations of FSIP, strategic planning, and growth of the organization.
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October 2021
Jodi Miller Sales Support Lead
Flight Systems Industrial Products. Jodi Miller joined the Flight Systems Industrial Products team in April 2011 as a Customer Service Representative. Since then, she has held different roles in our Sales department, Quality Assurance, GRP and now is a Sales Support Lead. She is helping guide her team daily to process customers’ orders quickly and efficiently as possible. Jodi’s knowledge of quality, remanufacturing, sales, and customer service, allows her to help her team fully satisfy our customers’ expectations. Elizabeth Nickey Sales Support Manager
Flight Systems Industrial Products. Elizabeth joined Flight Systems Industrial Products in July 2010 as a Customer Service Representative. In 2015, she was promoted to Customer Service Supervisor and then moved to the Customer Service Manager role. She now manages the Sales Support team and Quality Administrator. Her primary focus is making sure that FSIP customers get superior service at every point of contact, whether it be via phone, email, or live chat. She leads an awesome team of 14 members that are always supporting and helping our customers with orders, quotes, and technical information related to our products and services. Nikole Hoffman Production Lead
Woodward Biz Media Nikole has worked with Woodward since August 2019. She performs all work necessary to produce print/electronic publications, e-newsletters and maintenance of website(s).She ensures that all of our print and electronic products, cover designs, promotional materials, and customer ads are superior in design and reflect a professional image of our company and for our advertisers.
