Cover Story continued MORE THAN JUST FORKLIFTS

He noted that he regularly visits universities and conducts awareness sessions on HSE certifications and opportunities. “HSE professionals need to continuously engage with organization leadership to ensure they walk the talk to support HSE programs and initiatives which are aimed at improving the HSE culture,” Palagummi said.

Palagummi said every industry currently has an established set of HSE standards, procedures, and guidelines that are being effectively implemented. In the next few years, Palagummi said he hopes to see safety practices developed focused on proactive indicators like fatigue management, mental well-being, and welldefined mentoring programs. “Organizations also need to embrace the new environmental, social governance requirements to meet the current industry expectations as well,” he said.

West Point Rack is one of the fastest growing companies in the industr y Our customers recognize quality products, dependability of service and competitive pricing

Our Primar y Goal is to suppor t our dealers, satisf y their customers, earn trust and be the “ Vendor of Choice” for rack products and racking systems.

We of fer a full line of light duty, intermediate duty, heav y and extra heav y duty cantilever racks We provide multiple configurations of a wide variety of stacking racks Our structural pallet racks can be configured for a wide range of applications. West Point Rack h as the products that generates solutions for your storage needs.

We also of fer specialty products such as bar cradle trucks, drum racks, hand car ts and other specialty transpor t and storage products Give us a call at 866 245 3630 We may have what you need Look forward to hearing from you

Aftermarket Chris Aiello

Stressing safety and safety related

To Your Customers Is Good Business

With this month’s issue we are putting the spotlight on safety, it is a good time to discuss some products, accessories, and services that can be a part of a dealership’s aftermarket offering. Additionally, discuss how Customer Service Sales Reps, Parts Professionals, and Service Technicians can all drive the sales of said products and services.

In my last article, I talked about dedicated customer service sales reps will allow your dealership to provide focused and professional aftermarket parts support, along with dedication to targeting and obtaining service agreements and the upselling of service repair quotes. Let us explore a few safety items and safety-related services that your customer-facing sales, service, and parts teams can quote and sell to your customers.

Safety Lighting

Safety lighting such as strobe lights come standard on the forklift from the original equipment manufacturer. Operators and pedestrians in the warehouse can easily become ‘numb’ to these standard-issue strobe lights. This creates an opportunity for your dealership to sell upgraded safety lighting for your customer’s forklifts.

Safety lights prevent forklift collisions and accidents and illuminate blind spots. Types of safety lights include rotating and flashing lights that attract attention, along with projection warning lights. These have become very popular in recent years; you may be familiar with the blue spot projection warning light. Projection warning lights create visual warning signals for people around the forklift. It’s easy to see which direction the forklift is moving in, which helps avoid collisions, accidents, and injuries. There are even some projection lights on the market now that project a ‘do not enter zone’ to