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Rebuilding the legacy, top to bottom. The Miami Hurricanes enjoy one of the richest histories in college football. Season after season, decade after decade, the Canes have topped the charts, producing more NFL players, more championships, more Pro Bowl players and more Super Bowl winners than any other University. This year, we’re upping the intensity...going back to the fundamentals that helped build the dynasty, and moving forward with fresh ideas and a renewed focus on every aspect of the game. It’s going to be an explosive season you won’t want to miss.
How to Renew There are four easy ways to submit your payment: Online: Visit HurricaneSports.com and log on to My Account Phone: Call the Hurricane Ticket Office at 1-800-GO CANES (462-2637) In Person: Hecht Athletic Center, 5821 San Amaro Drive, Coral Gables, Florida 33146 8:30 am to 5:00 pm Monday through Friday By Mail: University of Miami Hurricane Ticket Office (D-100), P.O. Box 025701, Miami, FL 33102
What is the 2011Football Schedule? DATE OPPONENT/EVENT 09.05.11 at Maryland* 09.17.11 vs. OHIO STATE ^ 09.24.11 vs. KANSAS STATE 10.01.11 vs. BETHUNE COOKMAN 10.08.11 at Virginia Tech* 10.15.11 at North Carolina* 10.22.11 vs. GEORGIA TECH* 10.27.11 vs. VIRGINIA* † 11.05.11 vs. DUKE* 11.12.11 at Florida State* 11.19.11 at USF 11.26.11 vs. BOSTON COLLEGE* Home Event
^ Family Weekend
Away Event
LOCATION College Park, MD Miami Gardens, FL Miami Gardens, FL Miami Gardens, FL Blacksburg, VA Chapel Hill, NC Miami Gardens, FL Miami Gardens, FL Miami Gardens, FL Tallahassee, FL Tampa, FL Miami Gardens, FL *Conference Event
† Homecoming Weekend
When Should I Expect to Recieve My Tickets? Tickets and parking will be sent directly from the ticket printer approximately three weeks prior to the first game. You will receive an e-mail with a tracking number once the tickets are shipped. To receive the commemorative stock, your account must be in good standing. Accounts not in good standing at the time of printing will receive their tickets on Ticketmaster stock.
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Who Can Make a Payment on My Season Ticket Account? In order to protect your account, the University of Miami will only accept payment from the account holder of record. Verifying who is paying helps the Hurricane Ticket Office process your payment appropriately. For your protection, when paying with a credit card online or over the phone, we will be asking you to provide the name on the card, the correct billing address, and security code on your credit card. When paying by check, please make your check out to the University of Miami and include your Season Ticket account number on the check.
How Old Does My Child Need to be Before Needing a Ticket to the Game? Children who have not reached their second birthday do not need a ticket to the game. However, the child must sit on the lap of a ticket holder.
Can I Relocate My Current Seats? Seat relocations will only be accepted for accounts that are in good standing. There are two ways to request for your seats to be relocated. While renewing online in “My Account”, you will be given the option to upgrade/ relocate from your current seating location as part of the renewal process. For accounts that mail in their payments, please check the box on your invoice indicating that you would like to upgrade/relocate your seats and return a copy of the invoice with your payment. For those selecting the upgrade/relocate option, a customer service representative will be contacting you regarding your request.
Methods of Payment:
Important Dates to Remember March 31, 2011 – First renewal payment due for all accounts Online: Opt for the 5 month payment plan (automatically charged to your credit card on file) or pay in full Via Mail: Return invoice with a payment in full or a payment for $100/seat in your account (non-refundable) March 31, 2011 – Release of any seats with no payment April 1, 2011 – Upgrade/relocation process begins April 9, 2011 – Season Tickets go on sale to general public May 1, 2011 – Hurricane Club donations due June 1, 2011 – Full payment due unless you have opted for the five month payment plan June 6, 2011 – Allocation of Season Ticket parking requests based on availability and priority points within giving level June 6, 2011 – Away Game tickets will be available for purchase to all current accounts July 25, 2011 – Individual Game tickets will be available for purchase for all Hurricane Club Members July 27, 2011 – Individual Game tickets will be available for purchase for all non-donor Season Ticket Holders August 1, 2011 – Individual Game tickets on sale to the general public
Will There be Directive Parking in 2011? We have made significant changes to parking in 2011. Please refer to pages 5 and 6 in this guide for detailed information.
Can I Upgrade My Parking?
The University of Miami accepts the following forms of payment for Season Ticket Renewals: credit card (American Express®, Mastercard® and Visa®), check (made payable to the University of Miami) and cash.
ADA/Handcap Accommodations For information on ADA/Handicap accommodations please contact the Hurricane Ticket Office at 1-800-GO CANES (462-2637) weekdays from 8:30 am to 5:00 pm.
For 2011, you may request to upgrade your parking to any area including all preferred parking lots.
How Will Parking Be Allocated? We will be allocating parking based on availability and priority points within giving levels.
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Renewal Online You can access your account by clicking “My Account” located on the TICKETS tab on HurricaneSports.com. Once you have accessed the login screen, please follow these directions to access your account: • Log in using your account number and password located on your invoice • Review your current seating assignment • Review your account balance • Make any changes/updates to your account • Request to relocate/upgrade your seats • Select the Five Month Payment Plan option or pay in full • Check out
Season Ticket Payment Plan You have the option to renew your season tickets on a five month payment plan. If you select the payment plan option, your credit card will automatically be charged in five equal installments in March, April, May, June and July. If you do not select the payment plan, you must make a minimum payment of $100 per seat by March 31, 2011 with the balance due by June 1, 2011.
Seat and Parking Upgrades/Relocation While renewing online in “My Account” you will be given the option to add seats or upgrade/relocate from your current seating location. New this year, you may request to add additional parking as well as upgrade your current parking. If selecting a seat upgrade or relocation, a customer service representative will contact you regarding your request. Your parking will be assigned based on the priority point system and availability. More detailed information on parking can be found in this renewal guide on pages 5 and 6.
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Additional Individual Game Tickets As a benefit of being a Miami Hurricanes Season Ticket Holder you will have the opportunity to purchase single game tickets to all home games prior to the general public. You will be notified via e-mail with the Season Ticket Holder on-sale date for individual home game tickets.
Away Game Tickets Away game orders will be accepted beginning June 6, 2011. Hurricane Club members and Season Ticket Holders will receive an e-mail in May regarding this process.
Address/Phone/E-mail Changes Season Ticket Holders are able to make changes to their account online. Please log into “My Account” to update your contact information. We will be sending special ticket offers to Season Ticket Holders frequently throughout the year, so please make sure we have a current e-mail address. To ensure that your tickets arrive safely at your home or business, it is important that all address changes be made prior to July 1, 2011.
Ticket Forwarding/Reprinting Your University of Miami online Season Ticket account allows you to transfer tickets to virtually anyone with an e-mail account. Using TicketFast technology and Adobe Acrobat Reader 4.0 (free), the recipient can print a forwarded ticket on any standard printer. You can access your account by clicking “My Account” located on the TICKETS tab on HurricaneSports.com. Once you have accessed the login screen please follow these directions to access your account: • Log into your University of Miami “My Account” • From your account home page, click “Manage Tickets” • Select the event and seats you would like to transfer and click “Forward” • Enter the transfer options, including the recipient’s information. Click “Continue” • Verify the recipient’s information and, if a payment is due, enter your billing information. Click “Submit” When forwarding tickets there is a $1.95 per ticket charge from Ticketmaster for authentication and reissue delivery. Any such fees will be displayed during the forwarding process.
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2011 Parking Information All Season Ticket Holders are eligible to purchase Season Parking Passes. Prior to ordering your season pass please review the new 2011 parking areas, including a preferred tailgating area. Your 2011 Season Ticket invoice includes the same parking that was in your 2010 account. For 2011, you may request to upgrade your parking to any area, including all preferred parking lots. All parking upgrades will be based on availability and will be allocated by priority points within giving levels. • Parking spaces are for vehicles only • One (1) car per space • No saving spaces • Depending on your lot you will be directed to a space, please park where directed • Hang your parking pass from your rearview mirror and leave it there for the entire game (Vehicles parked without a parking pass will be subject to removal at owner’s expense)
RV Parking Information • Spaces in this lot are reserved for use by recreational vehicles ONLY. • RV parking space dimensions are 17’ x 47’. • The Sun Life Stadium RV lot does not have water hookup facilities. • Tailgating allowed within the confines of your allotted parking space. • Tents may not be placed in RV parking spaces in lieu of a vehicle. PLEASE NOTE: 1) Entry is permitted into the RV Lot, 6 hours prior to kick-off on game day. Do not block the entrance before entry. 2) All RV’s must be out of the lot 2 1/2 hours post game.
Parking Lot and Tailgate Policies The University of Miami and Sun Life Stadium define “Tailgating” as – A small party within your 10’ x 8’ tailgate space that does not take up any parking space or impede traffic in any way. A small grill may be used but your entire tailgate supplies must be contained within your tailgate area. PLEASE KEEP IN MIND YOU ARE ON PRIVATE PROPERTY • While tailgating has become an important part of your game day experience, please remember that the Stadium parking lot is first and foremost for parking • No box trucks, trailers or grills in tow, or any catering service from an outside source may be brought in • We ask that you bring canned beverages and avoid bringing glass bottles onto the property • No kegs will be allowed on property - anyone dispensing beer from a keg will be asked to leave and keg will be confiscated • No golf carts or motorized scooters of any kind are permitted • No generators, home speakers, banners or DJs may be used • Parking gates will open 4 hours prior to kick-off and are subject to change based on game date and time • The entire parking lot will close 2 1/2 hours after the conclusion of regulation play Example: a 1:00 pm game runs about 3 hours ending at 4:00 pm, so the parking area will be cleared by 6:30 pm PLEASE BE CONSIDERATE OF FELLOW TAILGATERS – PLEASE REFRAIN FROM LOUD AND OFFENSIVE MUSIC, LANGUAGE AND ACTIONS.
PLEASE NOTE: Directive parking will only be implemented in the Orange parking lots.
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Orange , located on the east and west side of the Stadium, are considered general game-day parking. Season parking passes are discounted 20% off regular game-day price. Parking in these lots is directional and drivers must park in the space where directed. Green , new for 2011, located on the south side of the Stadium are designated as the Preferred Tailgate lots. Green lots offer first come, first served parking with gates opening one hour prior to other Stadium lots. Blue , located on the east and west side of the Stadium, offers close and easy access the Stadium entrances. Parking in this lot is on a first come, first served basis and will open at normal opening times. Purple , located on the south side of the Stadium, offers valet service or you have the option to self-park in the Purple lot. Parking in this lot will open at normal opening times. Maroon , located on the north side of the Stadium, offers valet service or you have the option to self-park in the Purple lot. Parking in this lot will open at normal opening times.
2011 Parking Map
2011 Inbound Parking Map 2011 Parking
Season Parking*
Single Game Advanced
Single Game Gameday
Orange
$140
$25
$30
Green
$210
N/A
N/A
Blue
$245
N/A
N/A
Purple
$280
N/A
N/A
Maroon
$280
N/A
N/A
* In 2011 the Miami Hurricanes will have 7 home games.
2011 Outbound Parking Map
PARKING DIRECTIONS From Miami (POINTS SOUTH) • I-95 North, to North on the Florida Turnpike, to Exit # 2X (Dolphin Toll Plaza), to Sun Life Stadium • I-95 North to Ives Dairy Road, West on Ives Dairy Road for approximately 5 miles, Sun Life Stadium will be on your right • North on the Palmetto Expressway (Route 826) to NW 27th Avenue (Route 817), proceed North on NW 27th Avenue to NW 199th Street (Dan Marino Boulevard), turn right at NW 199th Street to Sun Life Stadium From Ft. Lauderdale/West Palm Beach (POINTS NORTH) • Florida Turnpike South to Exit # 2X (Sun Life Stadium Toll Plaza) to the east side of Sun Life Stadium • Florida Turnpike South to Exit # 47 (27th Avenue/University Drive); south on 27th Avenue/University Drive to the west side of Sun Life Stadium • I-95 South to Ives Dairy Road, head west (right) for 5 miles; Sun Life Stadium will be on your right hand side From Fort Myers/Naples (WEST COAST) • I-75 East to I-595 East, to South on Florida Turnpike, to exit # 2X (Dolphin Toll Plaza), to the East side of Sun Life Stadium • I-75 East to I-595 East, to South on Florida Turnpike, to exit # 47 (27th Avenue/University Drive), south on 27th Avenue/ University Drive to the west side of the Stadium
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A Legacy of Spirit and Sportsmanship WITH A WINNING TRADITION THAT INCLUDES MORE THAN 66 NATIONAL CHAMPIONSHIPS AND 456 ALL-AMERICANS, THE UNIVERSITY OF MIAMI IS ONE OF THE MOST REVERED ATHLETICS PROGRAMS IN THE COUNTRY. It’s important we stay at the top, and this begins with recruiting a special kind of student-athlete. What’s in their heads and hearts is just as important as how fast, far, or accurately they can throw a ball. Many have worked their whole lives for the opportunity to be a Miami Hurricane. It’s a badge they wear with honor—and one that would be impossible without the Hurricane Club. The mission of the Hurricane Club is to strengthen the University of Miami’s commitment to student-athlete excellence. Through the Hurricane Club, alumni, former student-athletes, and volunteers collectively seek to increase scholarship funding, improve facilities, and provide the operation and maintenance funding essential for all 17 varsity sports. As a member of the Hurricane Club, your charitable gift is tax deductible and affords you several benefits—priority seating, program recognition, members-only events, and other exclusive rewards. The “Benefits at a Glance” chart in this brochure details all updated benefits for 2011. The greatest reward, however, is the direct and immediate impact you make on the lives of our student-athletes. DID YOU KNOW? THE ATHLETIC DEPARTMENT PROVIDES AN EQUIVALENT OF 228 FULL SCHOLARSHIPS PER YEAR AT A COST OF $52,600 EACH. 2011 Goals: • Grow the Hurricane Club membership base to 5,000 donors • Raise $9.4 million for student-athlete scholarship support • NEXT LEVEL campaign – 500 donors to upgrade to the next giving level Reminder: All required seating donations payments are due May 1, 2011
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Benefits at a Glance University Club Golden Cane Member Member Silver Cane Coaches Green Orange Cane Loyalty Sebastian $30,000+ $15,000+ $7,500+ $5,000+ $2,500+ $1,000+ $500+ $250+ $50+ Interaction with student-athlete* Two pregame home Football sideline access passes Football away-game travel for two to select game Four VIP hospitality passes at Sun LIfe Stadium Diamond lapel pin (new donors only) Scoreboard recognition at Football and Basketball home games Exclusive gift VIP hospitality at Men’s Basketball home games Basketball Chalk Talk Football, Basketball, and Baseball media guides Sideline Club access at Sun Life Stadium Exclusive events with coaches and athletic director Exclusive practice for Football and Men’s Basketball Hurricane Club tailgate party for Football and Men’s Basktetball Program recognition for Football and Men’s Basketball Priority to purchase postseason and away-game tickets** Priority allocation for preferred parking at home athletic events** Hurricane Club e-newsletter Invitations to members-only events Membership card Hurricane Club recognition item Charitable gift tax deduction (see your tax advisor) * in accordance with NCAA rules ** locations and allotments assigned based on availability and donor level at the specific venue/event
Donating is Easy There are several options for making a donation to the Hurricane Club. These include a check or money order made payable to University of Miami Athletics, credit card (Visa, MasterCard, American Express), stocks and securities, and matching gifts.
There are four easy ways to submit your payments: Online: Visit HurricaneSports.com and log on to My Account Phone: Call the Hurricane Club at 305-284-6699 or 1-800-GOCANES (462-2637) In Person: Hecht Athletic Center 5821 San Amaro Drive, Coral Gables, Florida 33146 8:30 a.m. to 5 p.m. Monday through Friday By Mail: University of Miami Hurricane Club (D-100), P.O. Box 025701, Miami, FL 33102
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What is the Best Way to Stay Updated on the Miami Hurricanes? We send periodic e-mails to all our Season Ticket Holders with information on what is happening with your Miami Hurricanes, important information regarding your account, as well as special offers for Season Ticket Holders. In addition, you can also subscribe to various e-newsletters. Please make sure to update your account with your e-mail address via your online ticket account “My Account�. Another way to stay updated is by checking HurricaneSports.com regularly, as well as joining our social media sites such as: Who Athletics Compliance University of Miami Sports Baseball Basketball (M) Basketball (W) Football Soccer Track Volleyball People Al Golden Blake James Brennan Carroll Chris Freet Don Bailey Jr. Kirby Hocutt Sebastian
Twitter twitter.com/HurricaneSports twitter.com/UCompliance twitter.com/univmiami
Facebook facebook.com/MiamiHurricanes N/A facebook.com/UniversityOfMiami
twitter.com/CanesBaseball twitter.comCanesHoops twitter.com/MiamiWBB twitter.com/HurricaneSports twitter.com/canessoccer twitter.com/MiamiTrack N/A
N/A facebook.com/pages/MiamiBasketball/125168837505039 facebook.com/miamiwbb facebook.com/MiamiHurricanes facebook.com/pages/Coral-Gables-FL/Miami-Hurricanes-Soccer/127818272018 facebook.com/MiamiTrack N/A
twitter.com/goldenal twitter.com/CanesAllAccess twitter.com/BrennanPCarroll twitter.com/ChrisFreet twitter.comDonBaileyJr twitter.com/KirbyHocutt twitter.com/um_sebastian
N/A N/A N/A N/A N/A N/A N/A
Helpful Contact Information Hurricane Ticket Office/Customer Service Phone: 1-800-GO CANES (462-2637) E-mail: CanesTix@miami.edu Season and Group Sales Phone: 1-800-GO CANES (462-2637) E-mail: CanesTix@miami.edu Hurricane Club Phone: 305-284-6699 or 1-800-GO CANES (462-2637) E-mail: HurricaneClub@miami.edu
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Individual Game Tickets (All Sports) - Ticketmaster Phone: 1-800-745-3000
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GATE C (NORTH)
409
410
412
411
414
413
416
415
418
417
419
WC
0
40
8
42
40
1
7
42
6
113
20 7
431
20 6
FIELD CLUB SEATING
155
MIAMI
103 1 06 156
101
102
4 13
23
5 142
141
140
139
138
247 246 245 244 243
242
241 240 239 238
237
440
438
4
144
13
9
143
6
43
23
4
8
43
44
6
9
44
43
5
0
45
43
8
24
23
1
9
45
24
5
0
25
145
432
14
3
0
1
146
23
WC
403
20 5
404
10 7
WC
3
5 40
WC
10
20
30
40
50
40
30
20
154
430
153
429
WC
GATE E (EAST)
428
WC
131
252 253 254 255 256 201 202 203 204
427
10
402
WC
426
401
425
130
15
WC
WC
10
227 228 229
20
WC
30
WC
25
452
3 22
40
129
50
128
40
127
30
126
20
FIELD CLUB SEATING
10
125
456
118
117
FIELD CLUB SEATING
455
116
2 12
454
115
1 12
453
114
424
111
2 22
110
3
1 22
42
0 22
20 8
40
112
217 218 219
MIAMI
GATE A (WEST)
213 214 215 216
2
212
42
209 210 211
WC
447
446
445
444
443
442
441
439
437
GATE G (SOUTH)
100/400 Level Donation Ticket
$
Donation Ticket
$
Donation Ticket
$
725
Donation N/A $ Ticket 160
$
$
600
Donation N/A $ Ticket 130
$
Donation Ticket
$
125 315
$
440
100 $ 315
$
415
Family Plan* - 2 Adults / 3 Youth $ Donation N/A 485 $ Ticket 485
Donation Ticket
$
Alumni (100 Level) Donation $50 $ Ticekt 315
$
365
Donation Ticket
$
295
$
$
375 350
$
250 350
215
$
$
$
850
Donation N/A $ Ticket 215
$
500 350
Club Level
50 $ 245 $
Family Section* Donation N/A $ Ticket 110
$
160 130
110
15,000
Donation Ticket
$
Donation Ticket
$
2,500
Golden Canes Donation Only
$
Legends Suite Includes food non-alcoholic beverages and valet parking
$
Legends Suite (Alumni) Includes food, non-alcoholic beverages and valet parking
$
Donation Ticket
$
4 Seats ($3,750 per seat)
$ $
1,375 350
Field Club (West) Donation $1,450 $ Ticket 350 Includes food and non-alcoholic beverages
1,595
1,725 1,800
$
925 350
$
1,275
650 315
$
965
Field Club (East) Donation $675 $ Ticket 215
$
890
Donation Ticket
550 215
$
765
Alumni (Club) Donation $300 $ Ticket 215
$
515
$
$
$ $
Family Plan* - 2 Adults / 3 Youth $ Donation $1,425 2,500 $ Ticket 1,075 Unavailable
* Please note that Sections 227 - 229 and 424 - 432 are designated as the No-Alcohol Family Sections.
FOR TICKET INFORMATION CALL 1-800-GO-CANES OR LOG ONTO
HURRICANESPORTS• COM
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