Executive summary (2/3) Findings related to economic impact and program awareness Timeliness of receiving funds PKH fund access
~95% of respondents reported to have received PKH funds on time as per the schedule. The rural respondents preferred banking agents over ATMs for cashing out their benefits.
Findings related to program communication Many facilitators improvised and aligned the Family Development Session (FDS) topics and delivery to the post pandemic context. Facilitators introduced new topics like DIY face shields and information on the Pre-Employment Cards program.
Family development sessions
WhatsApp is the most popular communication medium for urban beneficiaries, while rural ones prefer personal, face-to-face interactions.
Beneficiary communication with the facilitators
Findings related to commitment verification and beneficiary access to health/education Commitment verification Health and education access
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The group leaders played an essential role in assisting the facilitators to verify commitments during pandemic. Pregnant women and lactating mothers in urban areas reduced their visits to health facilities. Internet cost is a key concern for the beneficiaries to access online learning for their children. The caregivers have been working to earn additional income for the family, and have reduced their availability to assist the elderly or those with severe disabilities in social welfare access. All rights reserved. This document is proprietary and confidential.
