EXPECTATIONS

What can volunteers expect from Council?

You may expect the following from Council:

• Placement, where able, in the type of volunteer work which suits your skills and/or interests

• Relevant orientation and an Information Handbook

• An induction

• Appropriate supervision and training for your role

• Freedom from pressure to undertake activities you feel unable or ill-equipped to complete, or feel go beyond the original reason for your volunteering

• Feedback regarding performance

• Suppor t, encouragement and appreciation for your efforts

• Sunscreen and insect repellent to be issued if you are working outdoors

• Appropriate personal protective equipment as needed for the performance of your volunteer tasks including instructions on its use if required

What does Council expect of its volunteers?

Council expects the following from you:

• A regular commitment of time for the program you have volunteered in

• A commitment to attend any training programs

• To follow instructions given and seek clarification if needed

• Assigned tasks and duties to be undertaken in a responsible, dependable, conscientious and courteous manner

• Participate in activities/meetings/discussions respectfully, with consideration to allow others to express their views and opinions, noting decisions of the group are made by consensus

• Representation of Council in a politically neutral manner

• Cooperation with other volunteers and employees

• Treat staff, Councillors and members of the community fairly and with courtesy

• Respect for the confidentiality of the Council and any client with whom you may be working

• Adherence to Council’s volunteer handbook and safety requirements

• Adherence to Council’s Equal Opportunity, Work Health & Safety, media and ethical practice policies and procedures (existing or developed)

• Advise Council as early as possible if you intend to leave your volunteer project

• To be responsible for your own transport costs, unless specific arrangement are made in advance

• Provide your own hat and any appropriate attire if working outdoors (ie work boots)

• Standard of dress should be appropriate to the work being undertaken, hats and sunscreen to be worn when working outdoors

• Repor t any incidents or accidents involving volunteers or members of the public to the appropriate Council staff member

• Complete Conflict of Interest Declarations if required

• Sign a Confidentiality Agreement