love where you work
01 WHO WE ARE
IT BEGINS WITH A GREAT ENERGY IT CONTINUES WITH A DEDICATION TO OUR CORE VALUES. A CULTURE OF INNOVATION, COLLABORATION, AND SUCCESS. Open company-wide communication. Ongoing education and training. Next-generation technology. Fluid response to market conditions. Agency-level marketing and branding. Service to client and community. Local leadership.
OUR CORE VALUES
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EVERYTHING IS RELATIONSHIP
LOVE WHERE YOU WORK
STRIVING FOR EXCELLENCE
IMPROVING INNOVATION
AS A SALES FORCE, WE ARE PRACTICED COMMUNICATORS, SKILLED NEGOTIATORS, AND PERSISTENT CLOSERS. AS AN IN-HOUSE SUPPORT TEAM, WE ARE HARMONIOUS, LAYERED, KNOWLEDGEABLE AND COMMITTED TO SUCCESS.
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AT THE CORE EVERYTHING IS RELATIONSHIP. IMPROVING INNOVATION. STRIVING FOR EXCELLENCE. THESE ARE THE CORE VALUES BEHIND OUR FOUNDING. Living these values means we devote ourselves to building and maintaining strong relationships and treat everyone with respect and kindness. It means we actively search for ways to improve and up our game. It means we challenge ourselves to introduce innovations that propel our industry forward. And it means we deliver the highest level of quality, service and support in everything we do.
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LOVE WHERE YOU WORK
OUR CULTURE IS A REFLECTION OF OUR BROKERS AND STAFF AND, JUST AS IMPORTANTLY, THEIR COMMITMENT TO THESE VALUES EACH AND EVERY DAY.
MEET OUR CO-FOUNDERS A NATIVE OF MINNEAPOLIS, THAD WONG BEGAN HIS CHICAGO REAL ESTATE CAREER IN 1996 AND QUICKLY ESTABLISHED HIMSELF AS ONE OF THE MOST SUCCESSFUL REALTORS® IN THE CITY. ORIGINALLY FROM BOSTON, MIKE GOLDEN CAME TO CHICAGO IN THE EARLY 1990S AND BEGAN WORKING AS AN HR CONSULTANT TO FORTUNE 500 COMPANIES. Mike and Thad joined forces in the late 90s and became the #2 sales team in Chicago in 1998. By 2000, their formidable presence in the city earned them a coveted #1 position for three years consecutively.
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LOVE WHERE YOU WORK
LOVE WHERE YOU WORK
WITH THE CORNERSTONES OF TREMENDOUS PERSONAL SALES SUCCESS, A LONGSTANDING FRIENDSHIP, SHARED PHILOSOPHIES AND A MUTUAL VISION FOR THE FUTURE OF CHICAGO REAL ESTATE, MIKE AND THAD EMBARKED ON THE MOST SIGNIFICANT VENTURE OF THEIR COLLECTIVE CAREERS —THE FOUNDING OF @PROPERTIES IN 2000.
AWARDS AND HONORS
2008 CHICAGO AREA ENTREPRENEURSHIP HALL OF FAME INDUCTEES
2016 INMAN INNOVATOR AWARD: MOST INNOVATIVE BROKERAGE
CRAIN’S CHICAGO BUSINESS LIST OF LARGEST PRIVATELY HELD COMPANIES IN CHICAGO
LINCOLN PARK BUILDERS CLUB IMPACT AWARD FOR CONTRIBUTIONS TO CHICAGO REAL ESTATE
CHICAGO TRIBUNE TOP 10 PLACES TO WORK
LINCOLN PARK BUILDERS CLUB
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IMPACT AWARD
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LOVE WHERE YOU WORK 2013 ERNST & YOUNG ENTREPRENEUR OF THE YEAR – MIDWEST
2016 CHICAGOLAND ENTREPRENEURIAL CENTER’S MERRICK MOMENTUM AWARD
CRAIN’S CHICAGO BUSINESS FAST FIFTY LIST OF FASTEST GROWING COMPANIES IN CHICAGO
INC. 5000 LIST OF FASTEST GROWING COMPANIES IN AMERICA
2018 INMAN INNOVATOR OF THE YEAR
02 WHAT WE DO
ALWAYS GROWING, ALWAYS INNOVATING WHEN @PROPERTIES WAS FOUNDED, MIKE GOLDEN AND THAD WONG ENVISIONED A NEW BROKERAGE WHERE BROKERS AND CLIENTS NOT ONLY EXPERIENCED THE HIGHEST LEVEL OF SERVICE, MARKETING AND SUPPORT, BUT WHERE THE NEXT GENERATION OF REAL ESTATE WOULD BE BORN. @properties’ dynamic culture and creative energy breathed new life in the local market. The burgeoning boutique firm soon attracted successful, tenured brokers who entrusted their business and their client relationships to @properties, and the results speak for themselves. Since 2000, @properties has grown from a four-person boutique firm to the No. 1 real estate company in Chicago by market share, the largest independent residential brokerage firm in Illinois, and 11th largest residential brokerage in the U.S. by sales volume.
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Despite tremendous growth, @properties maintains its small feel, collaborative environment, and commitment to being a local company that serves both clients and community. Every resource we develop and dollar we invest is founded on bringing maximum value to our clients and brokers.
WITH MARKETS IN FLUX, WE ARE A CONSTANT. WHERE OTHERS SEE A CHALLENGE, WE SEE OPPORTUNITY — TO EXCEL, TO SUCCEED, TO GROW, AND TO SERVE.
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BENEFITS OF JOINING US WHEN A BROKER JOINS @PROPERTIES, WE WORK TO PROVIDE THE MOST SEAMLESS EXPERIENCE, THE MOST SUCCESSFUL ALIGNMENT OF BUSINESS, AND THE WARMEST WELCOME. Our dedicated transition team includes key members from management, marketing, IT, and operations — all focused on supporting an individualized, step-by-step integration to @properties, but it doesn’t end there. Beyond orientation and training, our ongoing focus is on business development, planning, and growth. Our brokers attend an array of small group classes taught by in-house trainers and coaching professionals, and regularly meet one-on-one with managing brokers for business planning. We strongly believe in the power of consistent marketing and branding, and the exponential success found in growing referrals, networks, and spheres.
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OUR IN-HOUSE PROGRAMS CONSTANTLY ADAPT TO ENSURE OUR BROKERS FEEL ADEPT AT RUNNING THEIR BUSINESS HERE AND HAVE THE FRAMEWORK TO ENHANCE THEIR CONTINUED PROFESSIONAL GROWTH.
OUR CULTURE OUR BROKERS AND STAFF ARE THE HEART OF OUR ORGANIZATION. OUR CULTURE IS THE HEARTBEAT. A pulse and personality that reaches across offices, divisions, and management, we not only enjoy working together, we enjoy being together. From movie nights and chili cook-offs to largescale holiday parties, company expos, and monthly @balance events, the energy we create and sustain with a thriving, inclusive culture naturally extends to and benefits our business. Having fun serves many purposes – and it comes naturally to us.
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LOVE WHERE YOU WORK
03 HOW WE EXCEL
A MARKET WITHIN A MARKET OUR HIGH RATE OF INTRA-OFFICE SALES SUCCESS IS A TESTAMENT TO THE POWER OF OUR EXCLUSIVE INTERNAL COMMUNICATIONS APPLICATION, THE “@AGENT APP.” This app helps our brokers connect buyers and sellers, find pocket listings, and generate powerful pre-market exposure for sellers’ homes. It’s also a nod to our collaborative culture, where companywide communication and working together is inherent to our everyday environment. Our tenured brokers bring broad spheres of influence with them that form a vast source of business, and aligning that business with fellow @properties colleagues is second nature to us.
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LOVE WHERE YOU WORK
LOVE WHERE YOU WORK
THE SUCCESS OF OUR MARKET WITHIN A MARKET CAPABILITY SPEAKS FOR ITSELF, AND THE BUYING AND SELLING SUCCESS IT BRINGS SPEAKS TO OUR MOST IMPORTANT AUDIENCE – OUR CLIENTS.
YOUR BRAND IS KEY WE FOCUS CONSIDERABLE TIME, ENERGY, RESOURCES AND ATTENTION ON BRANDING. We create a personal identity for our brokers to express their unique offering, keeping them top of mind with current and prospective clients.
3632 N OAKLEY AVENUE, CHICAGO 4 BED, 4 BATH / $1,500,000 ANNE PROPER
To us, service begins and ends with serving our brokers, who we consider to be our clients. We are business consultants, and our complete focus is helping our team of talented, creative, and professional brokers optimize the growth potential of their business.
312.871.3920 PHONE 312.456.7654 DIRECT anne proper@atproperties.com
A N N E PROPER
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ANNErealPROPER estate
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Branding is one of the many ways we help brokers be on top of their game, their market, and of course, top-of-mind with clients — not only giving the competition a run for their money, but a one-way ticket to second place. 25 LOVE WHERE YOU WORK
ANNE PRO PE R 847.881.0200
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ANNErealPROPER estate
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LOVE WHERE YOU WORK
LOVE WHERE YOU WORK
#THE LIFE WE SHARE FIND J OY AND SHARE IT W ITH OTHER S
keep the magic alive. HAPPY VALENTINE’S DAY
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LOVE WHERE YOU WORK
LOVE WHERE YOU WORK
TECHNOLOGY MINDED WE SOMETIMES LIKE TO THINK OF OURSELVES AS A TECHNOLOGY COMPANY THAT FOCUSES ON REAL ESTATE. We pride ourselves on our ability to provide innovative tech solutions that improve the performance of our brokers and better the real estate experience for our clients. That means we’re continually focused on raising the bar and staying on the leading edge in our industry.
Interactive CMA Developed and built in-house, @properties’ interactive CMA is the first continuously-updating CMA platform in our local marketplace. Unlike a traditional, static CMA, the interactive CMA uses up-to-the-minute accurate data from the MLS, allowing our clients to see how the market is moving throughout the entire home sale or search timeframe. Our CRM With access to our exclusive, in-house CRM, brokers are able to sort and qualify their database, and receive reminders for client and prospect outreach. The CRM is automatically updated through our Deal Management System (DMS) when working with a current client, and syncs with our other tools to allow our brokers to market to their entire database, or just a smaller, targeted farm.
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@agent app With our state-of-the-art internal communications app, our brokers can instantly post and request information on brand new properties coming on the market. Sellers’ homes get powerful pre-market exposure for a brief but critical period prior to entry in the MLS. Meanwhile, @properties house hunters get a first look at homes before they’re officially on the market. DMS: Property Folder Managing a transaction from start to finish is as seamless as it gets thanks to @properties’ proprietary Deal Management System (DMS). Once you have a signed listing agreement, you will create a Property Folder in the DMS. This is where you will find the Marketing Checklist with a step-by-step process of what you can do to promote your listing, from ordering a sign, domain and photos to creating flyers, brochures and other marketing collateral.
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TRAINING PROGRAMS
@ORIENTATION FOR EXPERIENCED BROKERS: AN INTRODUCTION TO @PROPERTIES TOOLS AND RESOURCES
SMALL GROUP MARKETING ORIENTATIONS OFFERED MONTHLY
“GETTING WHAT YOU’RE WORTH” FOR OPTIMAL COMMUNICATION WITH PROSPECTS AND CLIENTS
“CLIENT RELATIONSHIP MANAGER” (CRM) TRAINING
QUARTERLY SALES MEETINGS
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LOVE WHERE YOU WORK “REAL ESTATE 101” WEEKLY CLASS FOR BROKERS NEW TO THE INDUSTRY
“IMPROV FOR REALTORS®” TAUGHT BY OUR IN-HOUSE SECOND CITY® PERFORMANCE COACH
“THE PERFECT LISTING PRESENTATION” AND “EFFECTIVE OPEN HOUSES” TRAINING TO CAPTURE MORE LISTINGS.
“DEAL MANAGEMENT SYSTEM” (DMS) DYNAMIC MARKETING CHECKLIST, PAPERLESS CONTRACTING, AND TRANSACTION MANAGEMENT TRAINING.
QUARTERLY “BUSINESS PLANNING AND ACCOUNTABILITY” TO MAXIMIZE YOUR PROSPECTING, MARKETING, AND RESULTS.
GIVING BACK TO THE COMMUNITY SERVICE IS AT THE CORE OF EVERYTHING WE DO, BUT IT EXTENDS FAR AND BEYOND SERVING REAL ESTATE NEEDS. @properties is a big believer in helping to build strong neighborhoods and communities. One way we do this is through the @gives back Community Fund, a 501(c)(3) that was created out of the desire to inspire charitable outreach and to support the city that has allowed @properties to continually grow and prosper.
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Each year, we partner with local organizations with an emphasis on homelessness, education, youth development, health and community. They not only receive our sponsorship, but personal volunteer hours from our brokers and staff. Past and present beneficiaries include the National Foundation for Teaching Entrepreneurship (NFTE), Christopher House, Teen Living Programs, Off the Street Club, Maryville Academy, Deborah’s Place, Noah’s Arc Foundation, Keith Relief, Imerman Angels and the Anthony Rizzo Family Foundation. It goes without saying that philanthropy is an important part of our culture.
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BE LOCAL, THINK GLOBAL THROUGH OUR NETWORK, WE CONNECT AFFLUENT BUYERS AND SELLERS ALL OVER THE WORLD. @properties is a member of Leading Real Estate Companies of the World®, the world’s largest network of independent real estate firms, and Luxury Portfolio International®, representing more $1 million-plus properties around the world than any other real estate organization. These affiliations ensure we serve every real estate need and client, in any corner of the world, with seamless execution and optimal reach. With over 200 luxury affiliates, Luxury Portfolio International® puts our listings in front of sophisticated consumers searching for high-end properties. The program marketed over 50,000 homes last year and attracted over 3 million high-net-worth visitors on the award-winning luxuryportfolio.com. Each listing is translated to nine languages and over 60 currencies, resulting in consumers visiting the site from over 200 countries and territories each month.
36 LOVE WHERE YOU WORK TOTAL U.S. PROPERTIES
U.S. HOME SALES VOLUME
Luxury Portfolio.com
Leading RE
Sothebys Realty.com
RE-MAX
Christies RealEstate.com
Keller Williams
ColdwellBanker Preview.com
Coldwell Banker
KWLuxury Homes.com
Berkshire Hathaway Home Services
0
5,000 10,000 15,000
Source: Mintel International Website Survey. Number of properties greater than $1 million.
$0
$200 billion
$400 billion
Source: REAL Trends National Network 2018, Totals Final Report and REALTOR® Magazine 2017Franchise Report.
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