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Human Resources..................................................................................22

have enhanced the preparation of quality journal notes, and have been able to undertake training earlier in the year.

During the year, staff induction moved to an online process, creating an easy to use, step by step training process, and eliminating the previous paper-based induction. There are plans to improve the induction process even further over the coming year.

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MiLife-Victoria Board

The members of MiLife-Victoria’s board are busy people, they work full time, look after families, and volunteer their time to provide governance and assistance for the betterment of our organisation.

Mark Pakiyanathan

President

After working with large companies across the Financial Service and Retail sectors, Mark now focuses his time in helping organisations globally to achieve the fundamental balance between customer service and business efficiencies. Taking all the valuable experiences from GE Capital, ANZ Bank and Coles Supermarkets, Mark has now developed a number of programs/initiatives to help organisations unlock millions of dollars worth of efficiencies whilst enhancing the customer experience. Mark has a Bachelor of Commence (Accounting and Finance) from Monash University and a post-graduate MBA from Deakin University. Mark is passionate about the role he plays at MiLife-Victoria and values the opportunity he has been given to volunteer his time on the Board.

Alix Holston

General Member

Alix Holston is an experienced Investor Relations and Corporate Communications professional, with a background in Finance (Equity Capital Markets and Mergers & Acquisitions). Alix has a Bachelor of Commerce (Honours) / Bachelor of Science from The University of Melbourne with majors in Finance and Psychology. She is also a Graduate of the Company Directors Course (Order of Merit) by the Australian Institute of Company Directors. Alix has a brother with a disability who is registered with the NDIS and has high care needs. A keen philanthropist, Alix is passionate about her role with MiLife-Victoria.

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