BOOTH # 1427
1
Welcome to DEMA Over the decades, the ways we explore the underwater realm have evolved enabling us to stay under the surface with greater ease for longer intervals at deeper depths. As the years have passed and the sport has changed, the DAN team has remained dedicated to researching important trends in diving, identifying key risks and developing resources that prepare divers to explore safely. DAN is YOUR dive safety association and YOUR resource for incident prevention, management and protection. We are the resource you depend on to prepare divers to dive smarter and we are the 24-hour emergency hotline you rely on when incidents happen. From the DAN Medical Information Line staffed with medical specialists to an extensive collection of dive safety resources, and practical first aid training programs, DAN helps divers, worldwide, dive safely. As I look into our future, we are well positioned to expand our reach in the diving community working diligently to enhance diver safety. Even one dive accident is too many, so there is still much to be done. With your help, we can make the sport we love safer than ever before. Bill Ziefle DAN President & CEO
DAN@DEMA tweeter challenge DIVERS ALERT NETWORK
Letter From The President.................... 2 Dive Smarter With DAN....................... 3 Visit DAN................................................ 4 New Products......................................... 5 Seminar Descriptions.........................6-7 Seminar Schedule.............................. 8-9 Seminar Speakers.............................. 8-9 Education Programs............................ 10 2013 DAN Awards................................11
DAN Prepared Diver Checklist
Complete this DAN Prepared Diver Checklist to be entered into a drawing for a DAN First Aid Backpack with Oxygen. For each task you complete, send us a tweet @DAN_America with #PrepareSmarter to be scored. + Follow @DAN_America on Twitter. If you already are a follower, send us a tweet to let us know you are participating in the Sweepstakes! + Attend a DAN Seminar at the 2013 DEMA Show and tweet something you learned. + Participate in the DAN TweetChat #PreparedDiver at 12 p.m. on Friday, November 8, 2013. + Tweet a picture of yourself taking the CPR challenge. + Tweet a picture of your favorite DAN safety product. + Tweet something you learned from the Dive Accident Report display. + Tweet your favorite dive safety resource. Earn one point for each item you check off. Earn 5 points or more to be entered into a drawing for a DAN First Aid Backpack with Oxygen. NO PURCHASE NECESSARY. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Open to legal U.S. residents (including D.C.), and Canadian residents (excluding the Quebec province), who have the age of majority in their state (or province) of residence at the time of entry. VOID WHERE PROHIBITED. Sweepstakes ends 11/9/13. For Official Rules, visit www.dan.org/dematweetup. Sponsor: Divers Alert Network.
2
Prepare Smarter Online Resources
Whether you are searching for information on ears and scuba diving, cardiovascular health or hazardous marine life, DAN.org has the resources you need to prepare divers. DAN offers online seminars, webinars, dive medical and safety articles, and medical FAQs to help divers expand their knowledge and make safe decisions.
DAN in Your Area
Expand your learning with a variety of opportunities in communities across the country. DAN participates in many regional dive shows to educated attendees on dive safety. The DAN staff also provides webinars and online interactions on topics of interest for dive clubs and other groups interested in dive safety. Visit DAN.org/Events for more information.
Respond Smarter Education
DAN education materials have undergone a redesign and now include the latest scientific information and the 2010 Guidelines for Resuscitation and Emergency Cardiac Care and CPR administration. The new materials feature full-color graphics as well as high-definition photography and instructional videos.
Diving Emergency Management Program
DAN’s comprehensive first aid management program teaches individuals how to provide first aid care for a variety of scenarios, diving and nondiving. This course integrates the knowledge and skills from DAN’s four essential first aid programs – Basic Life Support: CPR and First Aid, Neurological Assessment, First Aid for Hazardous Marine Life Injuries and Emergency Oxygen for Scuba Diving Injuries – into a single course. These four essential first aid courses and the all-inclusive Dive Emergency Management Provider program are available in English and Spanish (Instructor version only/Not available for students)
Diving First Aid for Professional Divers
The DAN Diving First Aid for Professional Divers course is designed with aquariums, commercial diving companies and scientific diving operations in mind featuring comprehensive first aid coverage. This course is designed to comply with Occupational Health and Safety Administration rules and guidelines. It is also an excellent risk management course for dive instructors and dive masters as it provides a framework for comprehensive planning and accident management.
CPR Health-Care Provider with First Aid
Whether you are diving a few hours from shore or days from civilization, dive accidents may require more advanced levels of care than are offered by entry-level CPR programs. CPR Health-Care Provider with First Aid teaches techniques of basic life support required for effective prolonged care. If you have any questions about DAN education programs, or for information on how to become a DAN Instructor or Instructor Trainer, contact DAN Education at (919) 684-2948 or via email at oxygen@diversalertnetwork.org.
Online Incident Reporting System
DAN has established the DAN Online Incident Reporting System, which enables divers to anonymously report incidents and help others avoid accidents in the future.
Travel Smarter Annual Travel Insurance
Are you a traveler, explorer or voyager? No matter what type of adventurer you are, DAN Annual Travel Insurance has you covered. For one flat fee, get year-round protection for all of your trips. This program is designed for the adventure traveler and leisure tourist alike and offers significant trip cancellation and interruption coverage, extensive equipment and baggage coverage as well as emergency medical and dental insurance. It also features the coverage you’ve come to expect from DAN, such as emergency medical evacuation and access to aroundthe-clock travel assistance. Whether your travels take you diving, boating, golfing, hiking, skiing or relaxing at your favorite getaway, travel knowing you are covered should the unexpected occur on any of your trips. If you’d like to learn more about this exciting new program, email IndustryPartner@dan.org or call us toll-free at 877-532-6776 to speak with Sam Merrill or Nathalie Judkins. DAN.org/Annual
3
Visit DAN At Booth #1427 Come check out the new DAN education materials, put your own skills to the test with the CPR Challenge and see how many items you can check off on the DAN Prepared Diver Checklist. Schedule an appointment at the DAN booth with an Industry Partner Representative to learn about the latest updates in our Industry Partner program.
Respond Smarter DIVERS ALERT NETWORK
An educated diver is a safer diver. That’s why education is a key component of DAN’s mission. DAN first aid training programs prepare you to properly manage an injury and are available for divers of all levels as well as medical professionals. DAN also offers free online educational resources including safety-focused seminars and articles. Visit DAN.org to start diving smarter today.
DAN.org/EDUCATION
4
New Products 100’ FINGER SPOOL Deploy your surface marker buoy with ease with this neutrallybuoyant finger spool machined from solid Delrin®. With up to 100’ of reel, you can deploy your buoy from your desired depth signaling your surface location and alerting boaters to maintain their distance. This compact reel is designed to fit with the DAN Surface Signaling Kit – a comprehensive kit to ensure you are seen, heard and never left behind. Part # 641-2400
DIVE ROSTER SLATE
Keep track of all your divers with the Dive Roster Slate. This accountability tool is an important complement to the DAN Diver Identification System (DIDS). Part # 902-1400
See more DAN products online at DAN.org/dive-store
THROW RESCUE BAGS
These new, compact safety essentials are easy and accurateto-deploy in a rescue toss situation. Choose from the small throw rescue bag that features 55’ of floating ¼” polypropylene rope or the medium throw rescue bag with 70’ of floating ¼” polypropylene rope. Both bags come with a 1”, quick-release strap and a barrel-lock drawstring for smoother, longer throws. Part # 641-4100 (55’ rope) Part # 641-4200 (70’ rope)
OPTIC-FIBER OTOSCOPE & POUCH Lightweight, pocket-sized Optic-Fiber Otoscope comes with disposable speculums in a soft travel pouch. Part # 501-2450
Includes DID’s board identification.
OXYGEN UNIT MAINTENANCE KIT
Oxygen kit maintenance and assembly slate. Ideal for every oxygen kit. Part # 601-7500 Part # 601-7600 Part # 601-7700 Part # 601-7800
CO-PRO
Package contains five separate test kits. A quick and effective way to detect carbon monoxide (CO) in breathing air. If the air is contaminated by CO, the capsule inside the balloon will change color. Part # 641-0100
5
Seminar Descriptions A team of doctors, researchers and medical experts will discuss important research developments and identify critical elements in dive safety. Seminars are open to all and free to attend. Follow @DAN_America on Twitter for highlights and schedule reminders: #DAN13DEMA. Art and Science of Rebreather Diving: Deeper Access & Deeper Trouble Presented by Richard Vann, PhD Experience and available data indicate that rebreathers enable deeper and longer dives by virtue of lower gas supply requirements than would be possible or practical with opencircuit scuba. But these dives are also associated with a 5-10 times greater incidence of fatalities than for open-circuit scuba due to more hazardous depth-time profiles and greater equipment and operational complexity. A strong community focus on mastering these issues was indicated at the 2012 Rebreather Forum 3 (RF3). The key points presented at RF3 will be reviewed.
Critical Thinking of Postdive Symptoms Presented by Matias Nochetto, MD Postdive symptoms are often assumed to reflect a decompression injury, but they may indicate an array of health or environmental issues. This highly interactive session will present sample cases from the DAN Emergency Hotline, offering firsthand experience of the challenges faced in gathering and interpreting information reported from the field. Learn valuable frameworks of assessing and managing dive-related scenarios.
Elements of an Emergency Action Plan Presented by Marty McCafferty, EMT-P, DMT-A An Emergency Action Plan (EAP) is a worthwhile element of dive preparedness, though many plans tend to be too simple or too broad in scope. The information these plans contain can make a true difference in an emergency situation. This presentation explores the essential information contained in an EAP and the reasons for being selective with what is added to the plan. In addition, first aid training as well as EAP rehearsal and implementation strategies are also discussed. With proper preparation, training and execution, the EAP can be indispensable in an emergency.
Evaluating Information Related to Diving - Increasing Your Critical Thinking Presented by Marty McCafferty, EMT-P, DMT-A When it comes to diving, there is a staggering amount of information and speculation. It is often difficult to differentiate between scientifically-established fact, reasonable conjecture, expert opinion, amateurish opinion and incorrect assertions. This presentation will review current topics in diving safety and evaluate the foundations for the positions held to create a framework for critical evaluation of information.
6
Evidence-Based Decompression Presented by Richard Vann, PhD Decompression sickness (DCS) is a significant problem in both diving and tunneling, and the lessons from each field are mutually supportive. DCS probability is a useful metric of safety where safety is determined by the probability judged acceptable. DCS probabilities are estimated from pressure-time profiles and DCS outcomes. Because environmental conditions influence bubble formation and inert gas exchange, probability estimates must be based on exposure data for the environment of interest. DCS probabilities are estimated with decompression models, exposure data and statistical methods that fit the models to data. Evaluation and selection of decompression schedules follows from this process.
In-water Recompression: Pros and Cons Presented by Matias Nochetto, MD The rationale of using pressure to treat DCS is relatively easy to understand, but does in-water treatment offer the same benefits as in a hyperbaric chamber? In-water recompression may be an appropriate option, particularly for remote diving operations, but the hazards must be considered. This lecture will consider the pros and cons of in-water recompression to help prepare those who may face this critical decision.
Marine Life Toxinology: What the Dive leader should know Presented by Matias Nochetto, MD Observing marine life is one of the main reasons many people dive; it is also the reason some people are afraid to dive. Tropical marine reefs are one of the most complex and diverse ecosystems, offering a glimpse at nature’s beauty as well as its chemical and toxinological fury. This lecture will consider relevant toxinological aspects of marine life and strategies for marine injury management, focusing on an evidence-based approach to first aid.
ROOM
S230E
ONLINE SEMINARS Can’t make it to one of the seminars featured at DEMA 2013? Check out our digital library of educational lectures at YouTube.com/DiversAlertNetworkTV
Measuring Decompression Stress
Project Dive Exploration: 1995-2008
Presented by Neal Pollock, PhD The outcome for a given dive can simply be described as safe or unsafe, but the effects can actually be far more subtle. This presentation will consider how decompression stress can be evaluated, the major factors that influence it and practical strategies to control risk.
Presented by Richard Vann, PhD The goals of Project Dive Exploration (PDE) were to measure the DCS incidence at selected recreational dive sites and investigate the primary risk factors. Results indicated a very low DCS incidence for basic recreational diving, a higher incidence for occupational exposures, and the highest incidence for advanced diving. Within each form of diving, a model of dive profile severity was highly predictive of DCS incidence. Nitrox diving gases in the vicinity of 32% oxygen were found to be used to dive deeper than air but with no higher DCS incidence.
Myths & ‘Facts’ in Diving Physiology Presented by Neal Pollock, PhD Information shared as both “fact” and “myth” can often be a confusing mix. This presentation will discuss both scientifically proven physiology facts as well as unsubstantiated theories that have circulated around the diving community.
Pathophysiology of Immersion Presented by Neal Pollock, PhD Water can be a joy to swimmers and divers. The buoyancy water provides enables us to move in three dimensions with tremendous freedom. There is a toll, however, that comes with this dense milieu that we do not see in our normal air environment. This presentation will consider the effects of water immersion and the implications for swimmers and divers.
PFO & Recreational Diving Presented by Douglas Ebersole, MD Is there a relationship between patent foramen ovale (PFO) and decompression illness (DCI)? This presentation will discuss the anatomy and physiology of PFO and its relevance to recreational scuba diving. Specifically, it will present the data regarding the increased incidence of DCI in divers with PFO and ways to mitigate this risk as well as an update on the ongoing DAN-
Routine Activities That May Increase Risk of DCS on a Dive Trip Presented by Dario Gomez, MD Daily activities can increase risk of DCS, but certain measures can be taken to decrease the risk during a dive trip. This seminar will cover the known statistics and general recommendations.
What to Expect from Hyperbaric Treatment and How it Heals DCS Presented by Dario Gomez, MD Hyperbaric oxygen is the definitive treatment of DCS. This discussion will serve as an introduction to hyperbaric chambers, treatment tables, additional therapies as well as outcomes and statistics for DCS. This seminar will also cover basic physiology and mechanisms of hyperbaric oxygen.
sponsored study of PFO and DCI.
Online Incident Report DAN has established an online dive safety reporting system, designed to enable divers to anonymously report nonfatal accidents and the details surrounding the event. The data gathered will help identify trends and establish baselines to further research efforts and enhance the safety of our sport.
Report an incident at: DAN.org/IncidentReport Phone: +1-919-684-2948
DIVERS ALERT NETWORK 7
ROOM
Seminar Schedule Wednesday, November 6 9:00 AM
Evaluating Information Related to Diving - Increasing Your Critical Thinking Marty McCafferty, EMT-P, DMT-A
S230E Thursday, November 7 9:00 AM
Marine Life Toxinology: What the Dive Leader Should Know Matías Nochetto, MD
10:00 AM
Art and Science of Rebreather Diving Richard Vann, PhD
10:00 AM
Measuring Decompression Stress Neal Pollock, PhD
11:00 AM
PFO & Recreational Diving Douglas Ebersole, MD
11:00 AM
Evidence-Based Decompression Richard Vann, PhD
1:00 PM
Pathophysiology of Immersion Neal Pollock, PhD
1:00 PM
In-water Recompression: Pros and Cons Matías Nochetto, MD
2:00 PM
Critical Thinking in Postdive Symptoms Matías Nochetto, MD
2:00 PM
Myths & “Facts” in Diving Physiology Neal Pollock, PhD
3:00 PM
Project Dive Exploration: 1995-2008 Richard Vann, PhD
3:00 PM
PFO & Recreational Diving Douglas Ebersole, MD
4:00 PM
Measuring Decompression Stress Neal Pollock, PhD
4:00 PM
Art and Science of Rebreather Diving Richard Vann, PhD
Seminar Speakers
Marty McCafferty, EMT-P, DMT-A
DAN Medical Information Specialist Marty McCafferty has been both a dive instructor and a paramedic since 1995. He has worked as a paramedic in the field, in an emergency room and as an emergency medical services supervisor at an Ohio theme park. McCafferty is a certified American Heart Association Basic Life Support and First Aid instructor. He is dedicated to enhancing diver education through dive medicine focused webinars, conferences, lectures and workshops.
8
Neal Pollock, PhD
Dr. Neal Pollock is a Research Director at DAN and a Research Associate in the Center for Hyperbaric Medicine and Environmental Physiology at Duke University Medical Center. His academic training is in zoology, exercise physiology and environmental physiology. His research interests focus on human health and safety in extreme environments. He is actively involved in projects of flying after diving, breath-hold safety, astronaut decompression and ultrasonic assessment of decompressioninduced bubbles.
Matías Nochetto, MD
Dr. Matias Nochetto is the DAN Director of Outreach, chair of the DAN America Committee for the Recompression Chamber Assistance Program and a member of DAN’s Institutional Review Board. An SSI dive instructor since 1999, Nochetto is also a National Oceanic and Atmospheric Administration’s trained dive medical officer as well as an Undersea and Hyperbaric Medical Society and International Association of Diving Contractors certified dive medical examiner. His focus is to develop hyperbaric and dive medicine throughout Latin America.
Friday, November 8 9:00 AM
Saturday, November 9
Project Dive Exploration: 1995-2008 Richard Vann, PhD
9:00 AM
Myths & “Facts” in Diving Physiology Neal Pollock, PhD
10:00 AM
What to Expect from Hyperbaric Treatment and How it Heals DCS Dario Gomez, MD
11:00 AM
Marine life toxinology: What the Dive Leader Should Know Matías Nochetto, MD
1:00 PM
1:00 PM
Elements Of An Emergency Action Plan Marty McCafferty, EMT-P, DMT-A
In-water Recompression: Pros and Cons Matías Nochetto, MD
2:00 PM
2:00 PM
Evidence-Based Decompression Richard Vann, PhD
Evaluating Information Related to Diving - Increasing Your Critical Thinking Marty McCafferty, EMT-P, DMT-A
3:00 PM
Pathophysiology of Immersion Neal Pollock, PhD
3:00 PM
Critical Thinking in Postdive Symptoms Matías Nochetto, MD
4:00 PM
Routine Activities That May Increase DCS Risk on a Dive Trip Dario Gomez, MD
Douglas Ebersole, MD
Dr. Douglas Ebersole is a cardiologist at Watson Clinic LLP in Lakeland, Fla., specializing in coronary and structural heart interventions. A cave and technical diver, he is a CCR Trimix instructor for International Association of Nitrox and Technical Divers and Technical Diving International. DAN is collaborating with Dr. Ebersole on a five-year study comparing the safety of divers who underwent PFO closure and those who continue diving without it as well as a two-year study using echocardiographic screening of divers for left ventricular hypertrophy and monitoring the rate and electrical activity of their hearts during diving.
Richard Vann, PhD
10:00 AM
Elements Of An Emergency Action Plan Marty McCafferty, EMT-P, DMT-A
11:00 AM
What to Expect from Hyperbaric Treatment and How it Heals DCS Dario Gomez, MD
Dr. Richard Vann was a Diving Engineer at Ocean Systems, Inc., Diving Officer for U.S. Navy Underwater Demolition Team 12, Director of Applied Research at the Duke Hyperbaric Center and Research Director at the Divers Alert Network. Dr. Vann is currently a consultant to DAN and an Assistant Professor Emeritus in the Anesthesia Department at Duke Medical Center. His interests include decompression sickness, diving fatalities, underwater breathing apparatus, oxygen toxicity, and space and mountain medicine with emphasis on the physiology, statistical modeling and operational practice of decompression.
Dario Gomez, MD
Born in Mexico City, Dr. Jorge Dario Gomez Castillo graduated from Anahuac University Mexico. He earned his advanced degree in Diving and Hyperbaric Medicine from the National University of Mexico. He completed a research fellowship in the hyperbaric unit at Prince of Wales Hospital in Sydney, Australia. He now serves as the DAN Medical Liaison for the Mexican Caribbean and the Director of the Hyperbaric Unit in the General Hospital of Cozumel, Mexico.
9
Educational Programs DAN Instructors and Instructor Trainers: Update or upgrade your training to the new standards. Engage with us in an open forum to discuss the updated programs and learn how to enhance your courses.
Wednesday, November 6 Examiner Meeting 7:30 AM - 8:30 AM
HMLI for DAN Instructors 9:30 AM - 11 AM 2014 DAN Forum/Update 11:30 AM - 12:30 PM
2014 DAN Forum/Update
This session is the annual education update for DAN Instructors/Instructor Trainers. It will include an open forum discussion to provide feedback on the new programs. Registration is requested, but not required.
DAN Examiner Meeting
Invitation-only event for DAN Examiners.
Diving First Aid for Professional Divers (DFA Pro)
This upgraded certification session is for DAN Instructors/Instructor Trainers currently teaching DFA Pro. It provides the necessary training for added components including advanced oxygen skills, neurological assessment and CPR healthcare provider level skills. Registration is required.
HMLI for DAN Instructors
For current DAN Instructors/Instructor Trainers teaching HMLI who would like to know more. This session will provide more in-depth information to enhance your ability to teach the course. Registration required.
DEMP Instructor Trainer Workshop
Course includes Emergency Oxygen for Scuba Diving Injuries, Neurological Assessment, Basic Life Support: CPR and First Aid, First Aid for Hazardous Marine Life Injuries and Dive Emergency Management Provider (DEMP). Registration is required.
Program Leaders
2014 DAN Forum/Update 2:00 PM - 3:00 PM Diving First Aid for Professional Divers (DFA Pro) - Upgrade 3:30 PM - 6:00 PM
Thursday, November 7 2014 DAN Forum/Update 9:00 AM - 10:00 AM
Diving First Aid for Professional Divers (DFA Pro) - Upgrade 10:30 AM - 1:00 PM HMLI for DAN Instructors 3:30 PM - 5:00 PM
Friday, November 8 DEMP Instructor Trainer Workshop - English 8:00 AM - 6:00 PM
Saturday, November 9 DEMP Instructor Trainer Workshop – Spanish 8:00 AM - 6:00 PM
ROOM
S230F Patty Seery
Deputy Director of Education Patty Seery is Deputy Director of Education for DAN. She holds a Master of Health Science Education as well as two health care provider licenses. She is an avid diver, a scuba instructor trainer and has been involved with DAN diving first aid courses for more than 10 years. She has been with DAN for five years.
10
Brian H. Wake
Director of Education Brian Wake is Director of Education at Divers Alert Network. He has taught recreational scuba diving classes since 1990 and dive safety programs for DAN since 1995. Wake is a scuba instructor trainer and has been a DAN Examiner since 2005.
DAN Awards At DAN’s DEMA PARTY Wednesday, November 6th, 6:30 PM to 9:00 PM. Executive Ballroom, Rosen Centre Hotel We invite you to join us for the 2013 DEMA Party at DEMA. Enjoy an evening of socializing with your dive colleagues and celebrating the recipients of the annual DAN Awards. During the party, DAN will present several awards to the industry’s top performers who have made outstanding contributions to dive safety. Congratulations to the 2013 DAN Award Winners.
DAN Rising Star Award: Channel Islands Dive Adventures
DAN Distinguished Industry Partner Award:
This rising star is a DAN Industry Partner who has demonstrated a high level of participation in DAN activities and educational programs and has utilized DAN products to enhance safety in the industry. The rising star has partnered with DAN within the last 12 months and has successfully encouraged divers to join DAN, purchase dive accident insurance and continue their diving education with DAN training programs.
DAN World Winner - Golden Arrow Technical Diving Center in Santo Domingo, Dominican Republic
DAN Top Membership Producer Award: Cape Eleuthera Island School This diving professional has surpassed all other individuals and dive centers in the number of DAN referrals made during 2012. This individual has helped to further enhance our mission to establish a culture of dive safety by introducing divers to DAN as a safety resource.
DAN America Winner - Aquatic Realm Scuba
DAN Brasil Winner - TBD This Industry Partner has demonstrated a high level of participation in DAN activities and educational programs and has utilized DAN products to enhance safety in the industry. This partner has actively promoted DAN Membership and dive accident insurance and stands out as the distinguished partner in their region.
DAN Members Choice Award*:
Scuba Cancun (Dive Operator) and Jeff Reid of the Georgia Aquarium (Dive Leader) Selected by public nomination, this award commends the diving operation and the dive leader the community felt demonstrated the highest level of dedication to establishing a culture of dive safety.
DAN Instructor Leadership Award:
Angela Moretti (DAN), Javier Sanchez (DAN World) and Keile Kasai (DAN Brasil) This DAN Instructor has demonstrated strong support of diver preparedness through continuing first aid education. By having trained the most number of divers in their region this past year, the efforts of this instructor clearly stand out above all others.
11
Travel Smarter
DIVERS ALERT NETWORK DAN Travel Insurance protects the investment you’ve made in your trip and offers peace of mind and security when your travel doesn’t go as planned. Whether it’s a problem with your bags or cancellation of the entire trip, DAN Travel Insurance helps you be prepared for the unexpected. Call 1-800-446-2671 to speak with a DAN travel representative.
Protect your trip with DAN Insurance www.DAN.org/TRAVEL
12
INCIDENT PREVENTION + INCIDENT MANAGEMENT + INCIDENT PROTECTION