Bizzybody internship report by Pepperminh

LE DO NGUYET MINH

INTERNSHIP REPORT

TITLE:

Internship Report DONE BY:

Le Do Nguyet Minh PERSON IN CHARGE:

Mohana DATE:

11 June - 25th August th

QUARTER:

BizzyBody

Table of Contents

Introduction

Learning contract and Evaluation document

The Company Profile

The Process of Work

Summary of the Internship

Daily learning Outcomes

Samples of Work

Conclusion

Bibliography

71 5

Introduction

his report documents my two months experience as an intern in BizzyBody, from June to August 2012, under the supervision of Wong Li Hua, the Communication Manager of the company.

The report will provide an overview of the assignments completed and lessons learnt, as well as reflecting my personal observations and experiences of the working environment. The Internship Report is also a requirement for Industrial Placement program in semester six, Diploma in Graphic Design in Limkokwing University. It is hoped that this report will help the university to improve the internship programs.

The Company Profile

No. 24, Jalan Puteri 1/1, Bandar Puteri, 47100 Puchong, Selangor, Malaysia.

izzyBody is a Slimming Centre in Malaysia, recognized as a leading brand that focuses on Quality, Value, Trustworthiness, Credible Image and Customerâ&#x20AC;&#x2122;s Satisfaction. It is one of the four brands that belongs to Wyann International Company. The companyâ&#x20AC;&#x2122;s vision is to be a global leader in the aesthetics and beauty industry and its mission is to be truly committed to satisfying and delighting its clients by giving a 100% Success Guaranteed service. Currently, Bizzy Body has 18 centres throughout Malaysia in Kuala Lumpur, Selangor, Penang and Johor Bahru. The centre where I did my internship program was at the headquarters located in Puchong, Bandar Puteri.

The Company Profile

ORGANIZATIONAL STRUCTURE

Ezani Driver

Khairul

Store Assistant

Alias

Fizah

Account Assistant

Thini

Account Assistant

Pakia

Account Assistant

Cheah Jun Kit

Supervisor

Junior Executive

Agnes

Ms. Pang

Assistant Manager, Purchasing & Iventory

Senior Executive

Jamie

Chang Hui Ping

Apple Low

Admin Executive

Karen Lim

Operation Executive

Hafiz

Technician 16

operation support department

Suzanne

Melody Chew Area Manager

Châ&#x20AC;&#x2122;ng Bee Chin

Human Resources Manager human resources department

Eva Tan

Treatment Specialist

Beauty Trainer

Sales Managers

Chief Operating Office

Senior Operation Manager

Esther

BizzyBody Outlet Managers

YAP YANN FANG

Training & Development Manager

Beauty Trainer

Independent Outlet Managers

operation team

purchasing & iventory

Purchasing Executive

finance department

Shalu

Account Clerk

Gillian Ong HE-Recruiter

Novia Ong HR-Payroll

Ally Chan

HR Executive

The Company Profile

g n i t arke

re d he orke

i w

WANG LI

Chair Man & Managing Director

Elaine Sam

Marketing System & Customer Management, Senior Manager

Marcus Khoo

Special Project & Acquisition Manager

Wymen Chew

Acting Senior Executive

CCC & Customer Service, Assistant Manager

Wong Li Hua

Communication Manager

Nicole Soo

Cynthia Chan

Customer Retention & Customer Manager

Sei Miin

Alven Tow

Customer Relationship Officer

Stephanie Ong

Assistant Call Centre Manager

customer retention

Customer Relationship Officer

Copy Writing Cum PR Executive communication

Roadshow Executive

brand acquisition

Paul Tang

Stephanie

Danny Hoh

Chief Marketing Officer

Olyvia Suwanto Freelancer

Le Do Nguyet Minh Intern Designer

The Company Profile

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The Company Profile

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The Company Profile

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The Company Profile

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The Company Profile

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The Company Profile

w. Cynthia with her promoting cre

My lov el office y family in . <3 the ma rketing

1 RECEIVE JOB

Get the design works from the Communication Manager either directly or through emails. She will also send the references and previous/related designs if she has any.

2 RESEARCH

Gather more information and references on the topics that is related to the job from internet, books and previous works.

3 DESIGN

Start the design after gathering all the information, concept, idea and references.

4 PREVIEW

Get comments and reviews from the Communication Manager and sometimes the Chief Marketing Officer as well, making sure there are no mistakes.

5 COMPLETE

- Print out the designs. - Touch up (cutting, folding, decorating and so on) - Deliver the designs to the person in charge.

aining

ternship tr in y m f o rt a p s a d e sks I perform

The ta

As a graphic intern, I took care of most of the designs for events, products, gifts and many others, for BizzyBody and FacialFirstâ&#x20AC;&#x2122;s outlets in Wyann International.

the Complimentary Card to put onto the bed inside the treatment rooms as well as some designs to be put on the lockers where customers kept their belongings.

In the beginning of my internship training, I have helped out the company to prepare the Love Your Burst event. Although it did not include any designing task, it was something to prepare me in my very first job.

Other than that, the company gives out gifts called The Code of Honour. It is for the staff and the outlets that have perform well in the previous month. I usually have to come out with an idea, making use of the existing/remain resources to create a gift with the company looks.

This biggest task I got in this training progress was the preparation for most of the designs in Ambassador Search Top 100 Finalist event 2012/2013. I designed the invitation cards, the number stickers for the contestants to wear in the event, the advertisement stickers for the staff, the money vouchers for every contestant, the judgesâ&#x20AC;&#x2122; sign, the photography, the registration counter sign and so on. After that event, I got to prepare for the continuing event which was the Ambassador Search Top 50 Finalist, where the letters to inform the contestants, telling them if they are in or not, have to be designed and the testimonial forms for the 50 finalists needed to be done as well. BizzyBody has its monthly design schedule, which was in my responsibility. Every month, I will design the Wyann Newsletter, informing the staff what is going to happen that month, the event dates and the training timetable. I was also in charge of the campaign designs. Once every month, I need to redesign Summary of the Internship

Apart from the event designs and the monthly designs, I was given design jobs whenever there was anything needed. I got to design and animate the internet ad in different sizes. The counter calendar, with the purpose of letting the customers see the available dates to book their treatments, was also designed by me. When the company was concerning about the therapist and beauticianâ&#x20AC;&#x2122;s qualities, they asked me to design the therapist/beautician comment form as well as the clipboards. For the AcuClear Contest inside the company between the therapists, I designed the Contest Poster together with the Testimonial form. I also designed the toiletries label featuring free samples inside the washroom of the outlets and the quotations in the meeting room. Of course, I did help my colleagues with things going on here and there, but the tasks were not that important and I do not think they are worth mentioning as a task of my internship training. 27

My accomplishm

ents after the train

ing

Improvement on DIY designs. Adapted to different design tools in the company (Mac, Lightroom, etc.). Learnt to be more initiative under the management of the Communication Manager. Learnt to corporate and work as a group with other people from different departments. Learnt to communicate with clients. Adapted to a certain design style (vintage, cute, etc.) Improvement in functional designs. Learnt to manage a series of works in a small amount of time. Improvement in typography skill. Learnt how to use a printer and how to fix it when there are problems.

Summary of the Internship

Aspects of my training experiences Li Hua, as my supervisor, has helped me a lot during my internship training progress. Most of the projects that she gave to me are really interesting and they are very different from each other. They require different skills, different design styles and different uses in different times. That allowed me to learn a lot of new things and I never got bored designing them.

machine in the office is a very old machine. At times, the prints would get stuck many times inside the machine without any special reason, and Miin was the one taught me how to deal with the printer.

Most of the time when I am having trouble with the designs and Li Hua was not there, Olyvia, the other designer, would help me check out the work to see if there is anything wrong, and I would do the same for her when she needed me as well.

Inside the marketing office, only designers have a Mac in front of them. Although Mac is known as a best platform for designers for its quality in output result, faster speed for graphic tools and perfect-end printing, the Macs in this office are very old and they needed to be updated. The design programs installed in the Macs are the old version back in 2007, and for designers we believe that we should always update the programs to the newest to catch up with the speed of changes in designs and tools. Olyvia tried to install the 2012 version and was unable to as the Mac also needed to be updated. It was a bit hard to get used to the old programs and we definitely got slowed down as there were not enough tools.

The designing works that me and Olyvia had to do usually have reasonable deadlines, where we could be relaxed and finish all the work together. Sometimes, Li Hua would dash into the office in the morning, gives us a task that requires designing, printing and finishing up in a large amount and ask us to finish all of them in a few hours. It was, most of the time, very rushed, but after Olyvia and I have done the job, we just found it ridiculous and laughed together on how we acted during the whole progress of panicking mixed with designing.

Besides that, I had another problem regarding resources needed for designing. It will always be faster and easier for anybody, when asked to design following an existing concept and style, to have the existing designâ&#x20AC;&#x2122;s working file to be able to keep the consistency. For many times, I did not get the design file to start with because no one had it for some reasons. That means I had to start all over again from the beginning, and it was really time-consuming. Luckily, the deadlines were pretty far away when things like that happened.

Li Hua is a very busy person, she tends to travel to different outlets for her other jobs, so it was really hard to get a comment directly from her. But when she was at the Headquarters, she gave me lots of support and useful tips on how I should design.

Other than Olyvia, Miin was a great supporter when it comes to printing. The printing

Summary of the Internship

Was I prepared enough? When I started out, I did not know what I needed to do other than preparing my portfolio, my curriculum vitae and finding some intern position available in design industry on the internet. I had troubles when it got to the interview section as I had neither experience nor knowledge in what I was going to be asked and how I needed to present myself. I did research and checked on what to do through the internet just a few days before my first interview. I did mess a few things up since I was really nervous because it was my first time, and I do not think that I was professional enough. During my experience at the internship training, I realized that the real life industry design process and its requirements are almost the same as what I have experienced during my 5 semesters at Limkokwing University. Of course, the basic knowledge in design will appear everywhere as long as it related. Thankfully, I was prepared for designing during the first 2 semesters in the university. I also did not have any problems with using designing programs except for the fact that the programs in the company were a bit old. I felt lucky that I can actually draw decently, thanks to my Illustration classes back then. I was once asked to draw out this idea for Marcus (who is not a designer) so that he can present his decoration idea to the higher boss. It would have been really embarrassing if I was a designer and I could not draw.

I did some packaging designs during the internship program, and they required not just designing skills but imaginations as well as DIY skills. During the studying progress in Limkokwing, it was always a bonus mark for crafty designs as they require more effort and time. I had gone through all that to maintain a high CGPA therefore I am very used to designing a DIY packaging. Also, I have managed to successfully develop the event designs as well as the companyâ&#x20AC;&#x2122;s monthly advertisement campaigns thanks to the experiences I have gained through various assignments in the university. However, I had some difficulties when I needed to animate an internet ad. Although I have learnt how to use Adobe Flash and how to apply the knowledge in the university, I had never known about how a normal ad has a restriction on its size and what I have to be concerned about when there is such problem. In addition, I got problems when it got to typography. I realized that my choices of font and its placement were not good enough as I was not familiar with this topic. It was also because there were no classes that delve deeper into this subject in the diploma program in the university. Overall, I think my coursework has prepared most of the knowledge I needed for the internship training program. Of course it has minor holes here and there as I mentioned but there were no major problems. I hope my fellow juniors would able to be better prepared than me, especially for their interviews. Summary of the Internship

do What additional skills

I need?

Followed by the problems I had during my internship training, I think I should learn some additional skills before graduation so that I would not have that much of trouble later on. Typography is a must for me to learn because it is known as an art and technique of arranging type in order to make language visible. Designing is all about communicating and giving out messages through your artwork. Therefore, if the type is not beautifully designed, the overall artwork could be ruined and I need to learn how to avoid that from happen. I also need to study about other design programs, such as Dreamweaver, Aftereffect and Fireworks. It is always a good thing to know your available tools because you will never know when it comes in handy. With those tools, I would be able to start on other types of design without much difficulty in the beginning. Nowadays, websites are an interactive platform that is used for receiving and providing information. According to the researchers, within a few seconds web users develop their first impressions regarding the webpage designs. Therefore web designing knowledge would come to be very useful for me in the future, especially since I am majoring in Multimedia. Last but not least, I think Social Media Marketing skills will be very helpful for any new designers out there. This skill helps an individual promote themselves, their products and services in the market. By knowing some of the art and science in marketing, it would be easier for you to start in the industry, consider how many designers out there are trying to get attention, build their own brand, sell products and bring repetitive business.

Summary of the Internship

What strength do I possess?

Technical skills. After working in BizzyBody, I realized that I hold a great technical skill. My speed in making the design is considered as fast, all I need is to understand the main concept and idea before get started. I am also able to see tiny technical mistakes in a second which Olyvia, the other designer, appreciates. Other than that I am a quick learner therefore I had no trouble getting used to the new tools.

Open-minded. I am an open-minded person. I am always open to suggestions and criticisms from everybody including my colleagues who are not designers in the office. Li Hua likes how I am willing to make changes and improvement for my designs to make them look the best they could.

Hardworking. My willingness to work overtime often impresses Li Hua. During the training progress, I was willing to go the extra mile and put in extra time to finish the work. Very often I arrived at the office earlier than I am supposed to and go back home 2 or 3 hours after my working hours. To me it was more like a responsibility to finish my assignments on time with a good quality no matter what it takes.

What are my weaknesses?

No typography skill. Although I was able to design and execute my assignments, my typography in the designs was not exactly fulfilling. My choices of font and placement were off and it would be too much for Li Hua to actually teach me about that matter. I wish I got to learn about typography like degree students in Limkokwing University.

Not so impulsive or adventurous. Often when I was given a designing task, my designs tend to be a common design that has been used everywhere. Although it is good in a way that it is safe to use and there will be a lot of references for similar designs but as a designer, I should be more adventurous and look for something more unique and creative.

Easily get panicked during a crisis. Other than the 2 weaknesses I have listed above, I also easily panic during a crisis, such as having very close deadlines, being rushed or having last minute problems that needed to be fixed quickly. I was told by my colleagues that if I were to calm down, I could be much more efficient and much faster. Summary of the Internship

What have I learnt about myself Generally, I am a silent person and I usually would not start a conversation with anyone I am not close with. Therefore if I was standing in a middle of a group where I know no one and no one talks to me, I would not say a word. Things changed when I worked in BizzyBody. My colleagues were different from everybody I know. They are very friendly and supportive. Their sincerity could make you feel at ease as if you were home and they are your family. I have never felt left out there. As a family, my office often celebrates oneâ&#x20AC;&#x2122;s birthday. A small cake, a song and a picture could make somebodyâ&#x20AC;&#x2122;s special day much more special. Other than that, my colleges would have a dinner all together when somebody is leaving the company. Before I came back to school, I also received the same treatment. Other than special occasions, we sometimes went out just to get some ice cream or milk teas to cool the day down, especially those days where everybody was busy and stressful. In the marketing office, everybody is allowed to open music on their computers if they want. When one does so, the other people would automatically not open their music because a song is always better playing alone than 2 or more songs playing at a time. The person who opened music also respect the other people enough to lower down the volume, enough to be background music but not disturbing anyone. I really like how everybody respects each other in such a way. Summary of the Internship

and others?

Working as a team with Olyvia, we often talk and laugh at each other jokes. One of my colleges told me that when both of us were not there (we went for school registration), the office had no more laughter and it felt so silent for her. When she told me that, I was touched as my existence was important in a way, and I think that goes for everybody else that works there. Olyvia and Li Hua, who I worked the most closely with, were very innovative. They openly express their thoughts and feelings toward a design, which helped me a lot in improving my own designs. Both of them have much interest toward designing, make them fun to talk with and share about the same topic. Li Hua is really clear in the priority of what should be done, for example she would consider the solutions for the problems first before actually blaming anyone, and I think she would be a great leader, wherever she goes. After my internship training, I found out more about myself in terms of strength and weaknesses. I realized that I am not a bad designer, but I could be better and I still have a lot more to learn. Working in BizzyBody also let me realized that I could never get away from designing, it is in my heart and my body, and I could really spend my entire life devoting in this field.

Daily Learning Outcomes

Monday

JUN

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Touch up for all the designs for Love Your Bust Event: 12 sets of 2 booklets, 48 door gifts, 1 door sign, 4 message on the sticks, 2 bras on tray and 2 flag sets.

- Get the idea of all the designs, how are they supposed to be touched up. - Complete 2 sets for Love Your Bust Event.

There are a lot of things that needed to be prepared when there is an event, and all of them need to match well together.

- There was so much cutting for the first day. I guess I need to get used to this sooner or later. - The design for the booklet was not aligned properly, makes it more troublesome to cut out the white border.

Tuesday WORK DESCRIPTION

- Continue with touching up all the designs for Love Your Bust Event.

JUN

DEVELOPMENT/ PROGRESS

- Complete 2 more sets for Love Your Bust Event.

LEARNING OUTCOMES

- Use very bit of glue on normal printing paper, or else it will smudge into the design on the other side.

PERSONAL COMMENTS

Glue is a pain, it sticks everywhere: your fingers, your face, your clothes, table and so on.

- Learned how to stapler in the middle of the paper by using it together with an eraser. 35

Daily Learning Outcomes

Wednesday WORK DESCRIPTION

- Continue with touching up all the designs for Love Your Bust Event.

JUN

DEVELOPMENT/ PROGRESS

- Complete 3 more sets for Love Your Bust Event.

LEARNING OUTCOMES

The design for the door gift is so beautiful, in term of matching between the design on paper and the black laces. That influenced me a lot.

PERSONAL COMMENTS

As I was getting used to the process of touching up all the design, the progress has been getting faster. I am looking forward for when I can start designing.

Thursday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Continue with touching up all the designs for Love Your Bust Event.

- Complete 1 more set for Love Your Bust Event.

- Design the Invitation for Ambassador Search Top 100 Finalists Event.

- Complete design the parchments and labels to put into the bottle for the Invitation. - Send to Li Hua for confirmation.

LEARNING OUTCOMES

- In this company, the designs can use vectors taken from the internet, for decoration purpose. - Learned how to use the Spellbinders Nestabilities with Big Shot machine to create pieces of certain shape in a short time.

PERSONAL COMMENTS

By able to use the vectors from internet, it makes it much faster to design certain stuff when there is no time.

Daily Learning Outcomes

Friday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Continue with touching up all the designs for Love Your Bust Event.

- Complete 1 more sets for Love Your Bust Event.

- Design and animate the BizzyBody Google Ads (9 sizes).

- Complete design and animate the Google Ads. - Send the designs to Google.

LEARNING OUTCOMES

Learned how to make the Ad small in term of size by using pictures instead of opening an Illustration file.

PERSONAL COMMENTS

I struggled a bit with the size problem in the animations, and Li Hua does not know how to animate. So I had to Google out the solution.

Monday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Continue with touching up all the designs for Love Your Bust Event.

- Complete 2 more sets for Love Your Bust Event.

- Fix the BizzyBody Google Ads due to the loop mistakes in animation.

- Fix the animation. - Included JPG files while send them to Google incase the Flash banner get rejected.

LEARNING OUTCOMES

PERSONAL COMMENTS

Learned how to make the animation NOT looping up for web browser.

I thought I did it right, but apparently the way I made the animation not to loop only applied for opening in Flash.

Daily Learning Outcomes

Tuesday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Continue with touching up all the designs for Love Your Bust Event.

- Complete all 12 sets for Love Your Bust Event. - Pack them up to send to the outlets.

- Edit the Invitation design for Ambassador Search Top 100 Finalists Event.

- Change the color to the previous postcard design. - Design the parchment’s back.

LEARNING OUTCOMES

PERSONAL COMMENTS

Got to see the previous postcard design and learned the style of design for this Ambassador Search Event.

When Li Hua gave the job to me, she stated that she wants the design to be hot pink, not the baby pink in the previous postcard design. And then she changed her mind.

Wednesday

JUN

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

- Continue the Invitation design for Ambassador Search Top 100 Finalists Event.

- Complete design the parchment’s back. - Send to Li Hua for confirmation. - Print out the designs.

Learned that a pattern should be small when it is going to be rolled up since only a little bit of them going to be shown.

- Design the toiletries label for the outlet’s vanity areas (5 labels).

- Research on label designs under vintage style.

PERSONAL COMMENTS

Since the size of the parchment is A5, I put the parchment’s back design (BizzyBody logo pattern) into A4 size, so I do not have to worry about aligning for the front and back design.

Daily Learning Outcomes

Thursday

JUN

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Touch up the Invitation for Ambassador Search Top 100 Finalists Event.

- Print and cut all the parchments, roll them up, tie and put into bottles. - Print and cut the labels. - Decorate the bottle and pack them up. - Complete 60 sets.

Learned how to use a stick (a pen of chopstick for example) to roll the paper to its smallest.

There were times I rolled the parchments a bit too big, it was almost impossible to get them out of the bottles.

- Continue design the toiletries label.

- Design the labels.

Friday

JUN

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Continue touching up the Invitation for Ambassador Search Top 100 Finalists Event.

- Complete 80 sets.

Learned how to use glue gun.

- Continue design the toiletries label.

- Complete design the labels. - Send to Li Hua for confirmation.

Glue gun works better than UHU glue, but you have to be quick with it, or else the glue will be everywhere!

Daily Learning Outcomes

Saturday

JUN

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Continue touching up the Invitation for Ambassador Search Top 100 Finalists Event.

- Complete 60 sets.

Saturday is a really quiet day to work, only me and my boss were there that day.

- Edit the toiletries label design.

- Change the color to BizzyBody color. - Send to Li Hua for confirmation.

The due date is usually in these 2 days in a week: - Monday: delivery day - Wednesday: meeting day between all the outlets.

Monday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Design the therapist comment form together with the clipboard.

- Research on form and clipboard design. - Complete the design.

- Design the sticker numbering for the contestant in Ambassador Search Top 100 Finalists Event.

- Complete the design. - Send to Li Hua for confirmation.

LEARNING OUTCOMES

PERSONAL COMMENTS

Know about the website Pinterest: great site to find inspiration on crafty designs.

Li Hua kept worry that I would not make bleeds for designs that supposed to be cut by the Big Shot machine, while I have already done it long time ago. P:

Daily Learning Outcomes

Tuesday WORK DESCRIPTION

- Edit the therapist comment form.

- Touch up the sticker numbering.

JUN

DEVELOPMENT/ PROGRESS

- Change the size of the text - Improving on typography and checked box design. - Send to Li Hua for confirmation.

LEARNING OUTCOMES

I need to develop more on my typography skill.

PERSONAL COMMENTS

Li Hua kept rejecting the therapist form for the whole day because the typo was really ugly. She ended up just did it herself and sent the reference to me so that I go and do the same.

- Complete printing and cutting out 100 pieces.

Wednesday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

- Finishing the therapist comment form.

- Extract out the form itself to send to the printers.

- Learned how to use the laminating machine.

- July Code of Honour gift design coffee cup.

- Complete design the cupâ&#x20AC;&#x2122;s sleeve. - Send to Li Hua for confirmation.

- Print and laminate the AcuClear booklet.

- Complete 6 sets.

- Never use 2 papers in one laminating then cut the sides after, because it will not stick together.

PERSONAL COMMENTS

I did all the laminating before cutting, then found out it would not stick together, I was so shock and scare that I will get scolded for wasting material.

Daily Learning Outcomes

Thursday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Finishing the therapist comment form.

- Do a mock-up.

- Print and laminate the AcuClear booklet.

- Complete 6 more sets. - Complete binding.

- Fix the BizzyBody Google Ads due to tagline problem.

- Change the taglines in the Ads. - Send to Li Hua for confirmation.

LEARNING OUTCOMES

PERSONAL COMMENTS

Google is really strict in term of putting up an ad, there are so many regulations. No one was expecting the tagline would be rejected.

I did not expect that I have to do the animations all over again because the serviceâ&#x20AC;&#x2122;s tagline was not appropriate enough for Google.

Friday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

- Continue fixing the BizzyBody Google Ads.

- Improving the typography. - Send to Li Hua for confirmation.

- July Wyann Newsletter design.

- Complete designing the BizzyBody and FacialFirst version.

LEARNING OUTCOMES

Learned about the Wyann Newsletter design, what it has every month.

PERSONAL COMMENTS

Again, my typography is killing me with the Google Ads. I just cannot get it right.

Daily Learning Outcomes

Saturday WORK DESCRIPTION

JUN

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Design the therapist comment form - FacialFirst version.

- Complete the design. - Send to Li Hua for confirmation.

- Continue touching up the Invitation for Ambassador Search Top 100 Finalists Event to replace the one that send to the wrong outlets.

- Complete 20 sets. - Pack them up.

Find out who was wrong would not solve anything, try to find a solution for the problem instead.

When Li Hua told me that 2 of the outlets got each other invitation, I was scare that she would blame me, but she did not. Instead she just told me what to do to solve this problem. And I guess that is a good way of working.

Monday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

- Design the Miracle Wave complimentary card.

- Complete designing, printing out and laminating 15 pieces.

- Prepare the Glove on Locker.

- Complete printing, laminating and cutting 15 pieces.

- Continue fixing the BizzyBody Google Ads.

- Redesign following the typography provided.

LEARNING OUTCOMES

It is easier to cut straight lines with knife and curvy lines with scissors, which applied for me at least.

PERSONAL COMMENTS

Again, Li Hua could not take it anymore and designed the typography for the Google Ads herself.

Daily Learning Outcomes

Tuesday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

- Print out the July Wyann Newsletter.

- Complete 15 pieces.

- Design the Judges Label for Ambassador Search Event.

- Complete design and print out 12 pieces.

- Design the hanging and inside labels for July Code of Honor - changed to hand soap.

- Complete designing, cleaning and decorating 10 hand soup bottles.

LEARNING OUTCOMES

PERSONAL COMMENTS

- After print out a design onto a transparent paper and put it into water, only the design would be visible, not the paper.

I and Olyvia were crazy cleaning up the remaining glue on the hand soup bottle with nail polish, the smell was horrible.

- It is much quicker to use cooking oil to clean up the remaining glue than nail polish.

Only when there were 2 bottle left, Li Hua came to us with cooking oil.

Wednesday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Design AcuClear Testimonial Contest Poster.

- Complete designing. - Print out 12 pieces.

My typography skill is getting better.

- Design a Registration Counter sign for Ambassador Search Event.

- Complete designing. - Send to Li Hua for confirmation.

When I showed Li Hua the Contest Poster, she was okay with the typography and the design. I am getting better.

- Continue touch up the sticker numbering.

- Complete 80 more pieces.

Daily Learning Outcomes

Thursday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

- Edit the Registration Counter sign for Ambassador Search Event.

- Change the color scheme another style.

- Arrange the Ambassador Search Voucher designs to print out front and back.

- Complete arranging. - Print and cut out 180 pieces.

LEARNING OUTCOMES

- Learned how to arrange a design to print out front and back safely. - It is recommended not to expand the appearance of a pattern inside Illustration.

PERSONAL COMMENTS

Li Hua sent the Voucher design to me, its floral and text pattern were expanded. That file slowed down every computers, including the Mac due to its heaviness.

Friday WORK DESCRIPTION

- Preparing the Miracle Wave booklet. - Design the sticker for the Staff for Ambassador Search Event. - Prepare the water bottles for Ambassador Search Event.

JUL

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Complete printing laminating 15 sets.

Be careful cutting out the original label on the mineral bottles, the bottles are very fragile.

There were times where I accidently cut a hole on the water bottle through the label.

- Complete designing. - Complete print and cut out 50 pieces. - Complete putting the mineral water design onto 100 bottles.

Daily Learning Outcomes

Saturday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

- Continue preparing the Miracle Wave booklet.

- Complete printing, laminating and cutting out the sides for 15 more sets.

- Design the Candy Mug Signs for Ambassador Search Event.

- Complete designing. - Print and cut out 6 pieces and put them on sticks.

LEARNING OUTCOMES

PERSONAL COMMENTS

It was a half day working, mainly for preparing for the Sunday Event.

Sunday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

- Continue prepare the water bottles for Ambassador Search Event.

- Complete putting the mineral water design onto 68 bottles more.

- Photography at Ambassador Search Event in Sunway.

- Take pictures of the contestant holding a sign of their name and weight lost together with their catwalks.

LEARNING OUTCOMES

PERSONAL COMMENTS

Even if you joined a slimming company or not, your determination and exercising will still be the main factors that help you get slim.

It was a tiring day running around taking picture. It was a fun and great experience though.

Daily Learning Outcomes

Tuesday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Edit the therapist comment form.

- Adding numbers besides the rating. - Send to Li Hua for confirmation.

- Touch up the toiletries label design.

- Complete printing out, laminate and cut 12 sets of 5.

There is not much different between cutting out a design between before and after laminating.

Everybody were quite tired after the Sunday event. Li Hua was also kind enough not to give me too many works.

Wednesday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

- Design August Code of Honour Notebook.

- Estimate the shape since there is no notebook for measurement yet.

- Touch up the clipboard for therapist comment form.

- Complete printing and cutting out the designs for 10 sets.

LEARNING OUTCOMES

PERSONAL COMMENTS

It is possible to design without the size, just estimate it.

It was really hard for me to design without seeing the thing itself, because I could not imagine it...

Daily Learning Outcomes

Thursday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Continue design August Code of Honour.

- Design the cover and bookmark for the notebook - complete the BizzyBody version.

When working with transparency, make sure you test print it.

- Continue touch up the clipboards.

- Complete 10 more sets.

I put a transparency of 5% for a floral pattern, when test print, nothing appear. I have to increase it up to 23% to get the print I wanted.

Friday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

- Design the Testimonial Form for the AcuClear contest.

- Complete designing. - Send to Li Hua and Winnie for confirmation.

- Continue touch up the clipboard.

- Complete all 30 sets.

- Design the BizzyBody sticker for outlet staff.

- Complete designing. - Send to Wymen.

LEARNING OUTCOMES

PERSONAL COMMENTS

Simple does not necessarily mean there is no design in there.

Winnie asked me for a really simple Testimonial form with just a title and the lines for writing. When the design went through Li Hua, she required it to be more professional looking with proper designing.

Daily Learning Outcomes

Monday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

- Design the letterhead for Ambassador Search Event.

- Complete designing. - Send to Li Hua for confirmation.

- Design the envelope name tag for Ambassador Search Event.

- Design according to the letter and the previous invitation style.

- Continue design August Code of Honor.

- Complete the FacialFirst version. - Send to Li Hua.

LEARNING OUTCOMES

Sometimes, simplicity is important, too.

PERSONAL COMMENTS

It was the first time I design a letterhead and I totally did not know how to design it. In the end, a simple design was chosen instead of a fancy one.

Tuesday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

- Edit the letterhead for Ambassador Search Event.

- Add in the headquarters’ address and contact number. - Show to Danny for spellchecking the letters.

- Continue design the envelope name tag.

- Complete designing. - Print and cut out the designs.

LEARNING OUTCOMES

Learned how to work with Malaysian names.

PERSONAL COMMENTS

I had trouble putting the contestant’s first names and last names into the name tags, as I had no idea how Malaysian names work.

Daily Learning Outcomes

Wednesday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Design the Coffee Scrub complimentary card.

- Complete designing. - Send to Li Hua for confirmation.

- Design the Coffee Scrub balloon tag for hanging at the balloons at the lockers.

- Complete designing. - Send to Li Hua for confirmation.

A card does not necessarily need to be in a rectangle shape. It can be any shape. Think out of the box.

Olyvia was in charge of designing the card to stick onto the balloons. She designed it to be in a ribbon shape and that was beautiful.

- Prepare for August Code of Honour.

- Buy 20 notebooks.

Thursday

JUL

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Prepare for Ambassador Search Event letter.

- Complete putting all 93 letters into envelops with name tag.

- Edit the design for August Code of Honour.

- Chang the size of the designs according to the notebookâ&#x20AC;&#x2122;s size.

It is not okay to leave some white edges while cutting out something, but it is okay to purposely leave a white border outside the object.

The print got torn off when I was cutting the design out due to printing quality. So Olyvia suggested leaving a white border. And I think that was a great idea.

- Touch up the Coffee Scrub Preview designs.

- Complete printing and cutting out the balloon tags.

Daily Learning Outcomes

Friday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

- Touch up for August Code of Honour.

- Print and cut out the design for folding to the notebooks.

- Continue touching up the Coffee Scrub Preview designs.

- Complete printing and cutting out the complimentary card and the ribbon on balloons.

- PowerPoint background design.

- Complete designing.

LEARNING OUTCOMES

The print will not torn off if you fold something slowly and carefully.

PERSONAL COMMENTS

Most of the times when I fold a design, the color got torn off. Li Hua showed me the way to do it and that was actually pretty simple.

Tuesday WORK DESCRIPTION

JUL

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Print out the August newsletter.

- Complete printing out the BizzyBody version, 12 pieces.

Learned how to use Adobe LightRoom.

- Putting pictures of the contestant into testimonial form accordingly. - Shorten some of their speeches to fit into the Olyviaâ&#x20AC;&#x2122;s design.

- Complete the testimonial forms for 50 contestants.

I was surprise how the contestants were asked to write a short info on their experiences in BizzyBody in about 3 sentences and they ended up writing a whole page out of it.

Daily Learning Outcomes

Wednesday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

- Continue printing out the August newsletter.

- Complete printing out the FacialFirst version, 8 pieces.

- Design the French style sticker for the August Code of Honor Gift (outlet)

- Complete design, print out and put on the macaroni wrapped boxes.

Learned how to make a box looks like it was delivered from France.

- Touch up for the Testimonial Form for Ambassador Search Event.

- Print and cut out a set of 50 forms for each contestant. - Complete 17 sets.

PERSONAL COMMENTS

Print, print, print and cut, cut, cut.

Thursday WORK DESCRIPTION

- Continue touching up the Testimonial Form.

AUG

DEVELOPMENT/ PROGRESS

- Complete all 51 sets.

LEARNING OUTCOMES

You can actually cut 10 pages at once using a good knife.

PERSONAL COMMENTS

So much cutting for a day!!! 51 sets of 50 forms equal to 2550 pieces of paper. Wow!

Daily Learning Outcomes

Friday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

- Skin Nutrition Products Photography

- Takes photos of the producs. - Edit and send to Marcus.

- Design the Cool Mask product sticker (3 types)

- Complete design. - Send to Li Hua for confirmation.

LEARNING OUTCOMES

Learned how to set up a mini photo studio for product shooting.

PERSONAL COMMENTS

The Cool Mask package is quite ugly. It feels hard to make it look better with just a sticker.

Monday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

- Continue designing the Cool Mask product sticker.

- Polish the design for more professional look. - Add options to tick the type of mask instead of 3 different designs.

- Design the small calendar to show to the customer while booking the date.

- Complete designing. - Send to Li Hua for confirmation.

LEARNING OUTCOMES

A cool mask product design should give a feeling of “cooling”.

PERSONAL COMMENTS

I though it should be 3 different designs for 3 types of Cool Mask but apparently, saving cost is still a high priority.

Daily Learning Outcomes

Tuesday

AUG

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

PERSONAL COMMENTS

- Prepare the sleeves for the testimonial forms (51 sets).

- Take from the box sets of 50s and arrange accordingly to the number of contestant in each outlet.

Concentrate into your work to keep the flow of working.

- I kept losing count because I was not concentrating...

- Continue touching up the Testimonial Form for the outlet that lost the forms.

- Alven and Miin lost 5 sets of Testimonial Form and that made me have to recut all of those!!!

- Complete all 5 more sets.

Thursday WORK DESCRIPTION

- Continue designing the Cool Mask product wrapping.

- Office cleaning day.

AUG

DEVELOPMENT/ PROGRESS

LEARNING OUTCOMES

- Change the sticker design into wrapping design instead. - Send to Li Hua 6 different designs for confirmation.

If a package is ugly, maybe hiding itself through the designs should be considered.

- Pack everything that relates to design to boxes to rearrange everything.

PERSONAL COMMENTS

Could not do much work today as everything was packed into boxes already. I ended up working in the middle of the boxes with my laptop since there was no space.

Daily Learning Outcomes

Friday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

- Prepare the Enavose booklet.

- Print, cut and bind 3 copies.

- Edit the calendar design.

- Make it look simple and less fancy. - Send to Li Hua for confirmation.

- Office cleaning day.

- Help out in rearranging the storeroom.

LEARNING OUTCOMES

In a calendar, it is important for the numbers to be readable.

PERSONAL COMMENTS

As it was a cleaning day, there were a lot of stuff got threw away. I was happily collecting things that maybe would help me out in assignments later.

Monday

AUG

WORK DESCRIPTION

DEVELOPMENT/ PROGRESS

- Continue editing the calendar design.

- Make the calendar boxes bigger to fully utilize the page. - Send to Li Hua for confirmation.

- Print out and make the big sign for the staff to hold while giving out free samples.

- Complete 2 big signs.

LEARNING OUTCOMES

Spraymount is good to use, but for safety, just put double tapes in the corners afterward.

PERSONAL COMMENTS

Everybody kept holding the sign for fun until it fell down and the corner got bend. And it was me who has to go and fix it in the end.

Daily Learning Outcomes

Wednesday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

- Continue with the calendar design.

- Start making the other months accordingly.

- Prepare the Style and Beauty Workshop Tickets.

- Print and cut out 150 pieces.

LEARNING OUTCOMES

PERSONAL COMMENTS

It takes a lot of times to change the dates in the calendar for every month of the whole year.

Monday WORK DESCRIPTION

- Decorate the hallway.

AUG

DEVELOPMENT/ PROGRESS

- Hanging up 4 event posters onto the wall. - Print out and hanging up the door signs and directory signs. - Prepare the prints out for logos to cover up the hole at the stairs.

LEARNING OUTCOMES

An old beautiful event poster can be a good use for decoration.

PERSONAL COMMENTS

There will be a VIP visiting the workplace, therefore this office is getting all cleaned up and decorated. It is getting a better looking though.

Daily Learning Outcomes

Tuesday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

- Design the Skin Nutrition Cellulite Treatment Email Visual.

- Complete designing. - Send to Wymen.

- Design the September Code of Honour.

- Research on internet for ideas. - Suggest the concept of Lollipop.

- Design the quotations hang on the wall.

- Complete designing 3 designs for 1 quote.

LEARNING OUTCOMES

- Practicing on typography skill. - Learn more about the designs under the lollipop candy concept.

PERSONAL COMMENTS

Li Hua did not give me much information on the quotation design other than the quotes itself. So it was a bit hard to get started.

Thursday WORK DESCRIPTION

AUG

DEVELOPMENT/ PROGRESS

- Continue decorating the hallway.

- Print out and hang up the logo visuals, covering up the holes at the stairs.

- Continue designing the quotations hang on the wall.

- Complete designing other 2 quotes.

LEARNING OUTCOMES

A smartphone would be really useful when you get into the design industry.

PERSONAL COMMENTS

Olyvia was helping me taking the picture of the logo visuals on the wall and sent to Li Hua through whatsap application for confirmation. It would have been troublesome if she was not there.

Ambassador Search Top 100 Finalist 2012/13 Invitation card

Samples of Work

Ambassador Search Top 100 Finalist 2012/13 Number stickering for contestants & sticker for staff

Ambassador Search Top 100 Finalist 2012/13 Judgeâ&#x20AC;&#x2122;s names sign on the table

Ambassador Search Top 100 Finalist 2012/13 Register sign for registration counter 60

Samples of Work

Ambassador Search Top 100 Finalist 2012/13 Photography of the events

Ambassador Search 2012/13 Letterhead design Samples of Work

July Code of Honour Congratulation tag

August Code of Honour Notebook cover design

Samples of Work

Calendar designs to be placed at the outletâ&#x20AC;&#x2122;s counter

Samples of Work

Samples in outletâ&#x20AC;&#x2122;s washroom Label design Coffee Scrub Preview Complimentary card design

Samples of Work

Coffee Scrub Preview Ribbons on balloon & balloon tag design

Samples of Work

Internet ad designs and animation

Samples of Work

Therapist/Beautician Evaluation form and the clipboard design

Innovative Quotation design Samples of Work

Cool Mask product Wrapping sticker designs 68

Samples of Work

Acu-Clear Contest Poster and Testimonial form

Skin Nutrition Email blast visual design Samples of Work

Wyann News and FacialFirst News July 2012 design

Samples of Work

Glass sticker to put in front of the outlet Samples of Work

t has been a really fulfilling internship experience here at BizzyBody. I appreciate the way I was guided throughout the training by my supervisor Wong Li Hua. Not only I have gained practical knowledge and real-life experience in the designing field, I have also managed to develop relationships with my colleagues and polished my social skills. Besides, a lot of independence was given to me despite the fact that I was only an intern. I believe that the knowledge and experience gained through this internship would come in handy and be able to put to good use upon my graduation, as it has opened up another possible career route for me.

1. 10 Essential Skills Every Graphic Designer Should Have. October 15, 2009. http:// designreviver.com/articles/10-essential-skills-every-graphic-designer-should-have/ (accessed 2012). 2. About us BizzyBody. 2010. http://www.bizzybody2u.com/bizzy.html (accessed 2012). 3. About Wyann International. 2010. http://www.wyanninternational.com/abt_ vision01.html (accessed 2012). 4. Atuhaire, Sylvia. UNICEF Internship Report. n.d. http://www.edu.kobe-u.ac.jp/ gsics-kk-program/image/intern/Internship_report_unicef%28sylvia%292.pdf (accessed 2012). 5. Hoon, Ng Siew. Professional Internship report. n.d. http://www.yeoh.com/pict_ files/NgSiewHoon%20Professional%20Internship%20report.pdf (accessed 2012). 6. Internship report. n.d. http://www.ihipo.com/internship_report (accessed 2012). 7. Internship Report. July 27, 2007. http://madm.dfki.de/_media/theses/ ocropusdantrey.pdf (accessed 2012). 8. Kipkemboi, Koech Nicholas. Internship Exit Report. 2008. http://www.scribd.com/ doc/5496113/Final-Internship-Report (accessed 2012). 9. Typography. Octover 5, 2012. http://en.wikipedia.org/wiki/Typography (accessed 2012). 10. Waqas, E. Which Mac is best suited for designer? 2011. http://www. dzineblog360.com/2011/01/which-mac-is-best-suited-for-designers/ (accessed 2012). 11. Why web designing is important. n.d. http://www.roseindia.net/services/ webdesigning/corporatewebsitedesign/Why-web-designing-is-important.shtml (accessed 2012).