Travel warnings ingles by MINTUREC2015

PROCEDURES MANUAL MANAGEMENT TRAVEL ALERTS TRAVEL WARNINGS

TABLE OF CONTENTS Introduction

General Objective................... ....................................................................................4 Specific Objective.......................................................................................................................4

Part One

Legal and regulatory Framework

1.1 Constitution of the Republic..............................................................................4 1.2 National Plan for Good Living (PNBV).............................................................5 1.3 Tourism Law........................................................................................................5 1.4 Constitution of the Organizational Management of the processes of the Ministry of Tourism....................................................................................................5 1.5 World Tourism Organization (UNWTO)..............................................................6 1.6 Global Code of Ethics for Tourism................................................................7

Part Two

Base criteria for travel warnings

2.1 Travel warnings frequently recorded in connection with Ecuador.......................9 2.2 Travel warnings for Ecuador and other countries in the region.............................9

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Part Three

Procedures for prevention and response to travel warnings

3.1 Preventive Actions...........................................................................................10 a)The Department of Tourism Welfare (DBT) ......................................................10 b) The Department of International Relations (DRI)...............................................11 c) The Coordination of Statistics and Research (CGEI)..........................................12 d) Department of International Markets.................................................................12 e) Under secretariat of Promotion.........................................................................13 f) Ministry of Foreign Affairs and Human Mobility.................................................13 Summary table â&#x20AC;&#x201C; Preventive actions..........................................................................13 3.2 Response Process..........................................................................................14 a) Notification of the travel warning to MINTUR.....................................................14 b) Development of response with the support of information and data.........14 c) Official request for analysis and modification of the warning.........................15 d) Monitoring of the process...............................................................................15 e) Application by the national authorities...........................................................15 f) Change in warning..........................................................................................15 Summary table â&#x20AC;&#x201C; response process................................................................16

Part Fourth:

Conclusions and recommendations

Part Fifth

Annexes

INTRODUCTION A travel warning is a statement of official warning issued by a government to its citizens through a government agency with the objective of providing information about the relative security situation for those traveling or visiting a particular country or destination. Some countries make a distinction between specific and long term warnings, but the goal is always to allow travelers to make an informed decision about a particular destination, and provide adequate information to prepare the traveler for what they may come across during their trip. Travel warnings differ from travel recommendations in that the former present negative information which can directly affect tourists, as they may reconsider visiting a particular place, while travel recommendations provide information to help the tourists to better plan their trip. Generally, travel recommendations include the following:

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

• Crime • Transportation • Risk management • Health • Weather • Tourist Assistance • Local Laws • Entry and exit requirements for a country • Contact information of Diplomatic mission in the country of destination

ssuing travel warnings can result in a decrease in the number of tourist arrivals and negatively impact the economy of a country. In this sense, this document stems from the need to establish an interagency process to respond to negative positions adopted by some governments regarding tourist safety in Ecuador. Its objectives are:

General Objective To establish clear procedures for the prevention of and response to travel warnings about Ecuador or, when this is not possible, to mitigate any negative effects travel warnings may have, by defining actions, the staff in charge and maximum response times.

Specific objectives 1. To promote joint work between government bodies in order to build a true reflection of tourism safety and thus lead by re-evaluation and modification of travel warnings issued for Ecuador. 2. To promote joint efforts with accredited embassies and consulates in the country in order to strengthen diplomatic relations on tourism issues, and to thoroughly understand the definition of travel warnings and respond to their requirements and needs.

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

3. To promote work with the media to raise awareness about the way they transmit information and the impact this will have on the country’s tourism sector and the general public.

With all of this in mind, the Ministry of Tourism is implementing actions to promote Ecuador as a tourist destination, because it is in this Ministry´s interest that tourists visiting Ecuador feel safe by their trip a pleasant, unique and unforgettable experience.

Part One Marco legal y normativo 1.1 The Constitution of the Republic Art. 3 of the Constitution of Ecuador states that among the primary duties of the State is to “guarantee its inhabitants the right to a culture of peace, security and to live in a democratic and corruption-free society.” Art. 9 declares that “Foreigners who are in the Ecuadorian territory have the same rights and duties as Ecuadorians, according to the Constitution.”

In Article 83, paragraphs 4 and 5, define the duties and responsibilities of Ecuadorians to “collaborate in the maintenance of peace and security; and respect human rights and fight for their compliance.” Art. 393 states that “The State will guarantee human security through integrated policies and actions to ensure the peaceful coexistence of the people, to promote a culture of peace and to prevent forms of violence and discrimination and the commission of offenses and crimes. The planning and implementation of these policies will be entrusted to specialized bodies at different levels of government.

1.2 National Plan for Good Living (PNBV) The sixth objective addressed in the second programmatic focus of the PNBV, rights, freedoms and capabilities to build Good Living, resolves to “Consolidate the transformation of justice and strengthen comprehensive security, with strict respect for human rights.” Also in policy 6.5, to prevent and control common and organized crime, strategic guideline c) requires “Coordinating agency strategies to reduce social vulnerability, violence and crime in the territory.”

1.3 Tourism Law MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Art. 4, paragraph c), declares that state policy along with the tourism sector must comply with the objective of “protecting tourists and promoting tourism science.” Also, in Chapter IV it states that “... the Ministry of Tourism is the rector of the Ecuadorian tourism agency, based in the city of Quito ...”.

1.4 Constitution of the Organizational Management of the Processes of the Ministry of Tourism The Ministry of Tourism is the body responsible for leadership, regulation, control, planning, management, promotion and dissemination, in order to position Ecuador as a preferred tourist destination for its unique cultural, natural and experiential diversity within tourism as an activity which will generate socioeconomic development and sustainability in the country.

To achieve this mission, the Under secretariat of Regulation and Control was created, in November 2013, in order to direct and coordinate actions aimed at registration, regulation, and control and tourism welfare; and to ensure service standards and strengthen the management of the tourism services sector. This mission will be achieved together with the Department of Tourism Welfare (DBT) which is responsible for: c. Generating mechanisms for coordination with national and international institutions that promote safe coordination of activities and tourist modalities. d. Coordinating with other government, private and community institutions, to develop and implement projects, programs and plans that promote tourism. f. Monitoring the coordinated actions with stakeholders and institutions working in tourism safety.

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

g. Design and disseminating tools, forms, documents and appropriate safety information for travelers. Furthermore, the procedures in this manual will work together with the Department of International Relations whose goal is to promote, strengthen and expand the international ties of the Ministry of Tourism of Ecuador, through agreements, cooperation and technical assistance agreements with governments, international organizations and institutions, in line with the sectoral policies implemented by the Government.

1.5 World Tourism Organization (UNWTO)(OMT)1 The General Assembly of WTO adopted at its meeting number 60, the resolution A/RES/508, which, among its provisions, states: â&#x20AC;˘ A variety of relevant governmental and non-governmental sources should be used, whenever possible and appropriate, for the collection of information to prepare travel warnings.

1 World Travel Organization, GUIDELINES ON TRAVEL ADVISORIES, http://rcm.unwto.org/risk-crisis-management/travel-advisories

• Travel warnings should be accurate, relevant and appropriate, avoid ambiguous language and political inclinations or considerations. • Public announcements of travel warnings and risks should be, whenever possible, specific about the geographic location where the problems are located and include maps and distances. • Discretion and care in the language used is recommended when evaluating the threat. Threats and risks must be communicated accurately and consistently with the best possible description of the scale, probability or eminence of the problem or incident. • Public announcements of threats, warnings and risks, must be under constant review and, for each case, specify the dates of publication. • The affected countries should provide accurate and timely warnings on changes in the circumstances to the countries who made the announcements, through the established communication channels. However, it is understood that it is up to the country that generates the warning to conduct its own evaluation of the effects on the safety of its citizens.

1.6 Global Code of Ethics for Tourism

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Art. 1, No. 4.- Government authorities have the obligation to ensure the protection of tourists and visitors and their property. Thus, they must pay special attention to the safety of foreign tourists because of their particular vulnerability. To that end, means of information, prevention, protection, insurance and consistent assistance to their needs will be established. Any attacks, assaults, kidnappings or threats against tourists or workers in the tourism sector as well as the willful destruction of tourism facilities or elements of cultural or natural heritage, in accordance with national legislation must be condemned and punished severely. Art. 1, No. 6.- Tourists and visitors have the responsibility to prepare themselves with information, even before their departure, about some facts related to countries they are visiting. They will also be aware of the health and safety risks inherent in any travel outside their usual environment and behave in such a way as to minimize those risks.

Art. 6, No. 5.- Governments have the right and the duty, especially in a crisis, to inform their nationals of the difficult circumstances or even the dangers they may encounter during their trips abroad. However, they need to inform without damaging in an unjustified or exaggerated manner, the tourism industry of host countries and the interests of their own operators. The contents of travel advisories should therefore be discussed beforehand with the authorities of host countries and the professionals concerned. Recommendations formulated should be strictly proportionate to the importance of the situations encountered and limited to the geographical areas where insecurity is found. Such recommendations should be lessened or canceled as soon as the situation is back to normal.

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Art. 6, No. 6.- The media, particularly the specialized travel media including modern means of electronic communication, shall issue honest and balanced information on events and situations that may influence the flow of tourists.

They will also have the obligation of providing accurate and reliable information to those seeking tourism services. To that end, they will develop and apply new communication and e-commerce technologies and, like the press and other media, must not in any way facilitate sex tourism.

PART TWO: Base criteria to establish travel warnings Travel warnings that are established by governments are based on three main factors, which are not necessarily related:

TEMPORALITY

GEOPOLITICS

SUBJECT

Natural phenomena

Crime

Political inestability

Risk management

Social problems

Problems in specific area A D

C B

Due to one or several factors

Health Local laws

2.1 Travel warnings frequently recorded in relation to Ecuador

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

The travel warnings are directed primarily at high-risk areas (provinces, cities, roads) and general recommendations are related to trips). A preliminary study by the Department of International Relations of the Ministry of Tourism (August 2014), which used as a reference the main countries from which tourists originate, has allowed for the identification of travel warnings by both geography and general themes (Annex 1).

HIGH RISK PROVINCES IN ECUADOR CARCHI

ESMERALDAS

SUCUMBIOS IMBABURA

GALAPAGOS ISLANDS

PICHINCHA STO DOMINGO

MANABÍ

ORELLANA

COTOPAXI NAPO TUNGURAHUA LOS RIOS

BOLIVAR

GUAYAS

PASTAZA

CHIMBORAZO

SANTA ELENA

MORONA SANTIAGO

AZUAY JAMBELÍ

EL ORO

LOJA

ZAMORA CHINCHIPE

PERÚ

The areas identified as most at risk are those located in the northern border with Colombia, mainly because of the presence of paramilitary groups, guerrillas, kidnappings and contract killings drug trafficking, crime and theft (Annex 2).

2.2 Travel warnings for Ecuador and other countries in the region This study has allowed for the analysis of the travel warnings that are broadcasted about neighboring countries or countries whose attractions are similar to Ecuador. The findings show that there are similarities in the information presented on crime, transport and health about Colombia, Peru and Ecuador. However, in terms of risk management, Ecuador is considered to be a more dangerous destination because of the possibility of natural disasters such as volcanic eruptions, earthquakes and floods in the rainy season. Although other countries have also suffered because of the same type of phenomena, including tourist areas such as the Sacred Valley in Peru and the Coffee Route in Colombia, this is not mentioned in the travel warnings for these countries.

PART THREE: MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Procedures for prevention and response to travel warnings

Based on the analysis of travel warnings that certain countries have issued about Ecuador, and considering that the information presented may adversely affect an economic activity set to become the third most important source of non-oil revenue, the Ministry of Tourism of Ecuador, in coordination with other government institutions, have established processes to counter or mitigate these communications from two perspectives: prevention and response.

3.1 PREVENTION ACTIONS a) Department of Tourism Welfare â&#x20AC;˘ Leads the implementation of this Manual along with other areas of MINTUR, whose skills can be linked to prevention and response.

• Organize quarterly meetings of the Technical Committee of Tourism Security, which is attended by representatives of accredited embassies and consulates in the country and public institutions linked to security and tourism, with the aim of presenting the progress being made on security issues and tourism welfare, at local and national level, as well as joint public initiatives - private. • Communicate tourism security actions to other public institutions, such as SIS ECU911, the Ministry of the Interior, ANT, MSP and MAE. b) The Department of International Relations (DRI) • The Vice Ministry of Policies requests a quarterly report on the state of travel recommendations, which Ecuador’s Diplomatic Missions in the world are responsible for producing. (Annex 3).

Reporting schedules defined with a the MREH United States, Canada and Europe Bimonthly: First monday every second month

May 4 July 6 September 7 November 2

Bimonthly: Third monday of every second month

Quarterly: The second Monday of every third month

11 de mayo 11 de agosto 9 de noviembre

Africa Quarterly: The fourth monday of every third month

25 de mayo 24 de agosto 23 de noviembre

NOTE: The frecuency is related to the high importance of travel warnings, both for goverments and for tourists.

18 de mayo 20 de julio 21 de septiembre 16 de noviembre

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Australia - N. Zelanda & Asia Central and South America

• Organizes, along with the DBT, meetings with the various accredited embassies and consulates in the country with the objectives of understanding the processes of lifting travel warnings and coordinating their participation in the promotion of the country as an attractive and safe destination. • Transmits the quarterly newsletter that is prepared by the General Coordination of Statistics and Research (CGEI) to accredited embassies and consulates in Ecuador and to the Department of Coordination of Economic Affairs and Production. c) The Coordination of Statistics and Research (CGEI)

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Produces a quarterly newsletter with statistics related to the topics that are connected to travel recommendations (see Introduction), to be circulated to: accredited embassies and consulates in Ecuador, Ecuador’s diplomatic missions abroad and the tourism sector. This newsletter will be delivered to the DBT 20 days after the end of the quarter, as follows:

• From January to March: April 20 • From April to June: July 20 • From July to September: October 20 • From October to December: January 20 d) Department of International Markets • Requests, through the Offices of Representation and Public Relations of Destiny Ecuador in other countries, monthly reports on how Ecuador is being presented by the media and reports any travel warnings, negative news reports or complaints related to tourism that is being communicated abroad, to the DBT. • Refers to the Offices of Representation and Public Relations of Destiny Ecuador in other countries and tour operators with whom they work, newsletters with information about safety and tourism welfare prepared by the Under secretariat of Promotion.

e) Under secretariat of Promotion • Disseminates the quarterly newsletter produced by the CGEI to the media, the tourism industry and the general public. • Disseminates press releases produced by ECU911 the moment they have managed an alert issued by a foreign tourist in the country. • Prepares and disseminates bulletins in response to negative or decontextualized news, and / or the presentation of false information regarding tourist emergencies in the country. f) Ministry of Foreign Affairs and Human Mobility • Compiles, through the DCAEP of the Vice Ministry of Policies the reports prepared by Ecuador’s Diplomatic Missions abroad and sends a quarterly report to MINTUR’s DRI. • Circulates, through Ecuador’s Diplomatic Missions abroad, newsletters produced by the CGEI.

Department of Tourism Welfare

-Implementación del Manual -Mesa técnica de Seguridad Turística

General Coordination of Statistics and Research MINTUR

Quarterly newsletter on tourism security

MINTUR: Dep. International Tourism Dep. International Relations MREMH: Dep. of Coordination of Economic Affairs and Production

Dissemination of newsletters to different audiences

Summary table - Preventive actions -Monitoring travel

Areas or public institutions involved

Public institutions

General Coordination of Statistics and Research MINTUR

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Summary table - Preventive Actions

MINTUR: Dep. International Tourism Dep. International Relations MREMH: Dep. of Coordination of Economic Affairs and Production

Dissemination of newsletters to different audiences

General Coordination of Statistics and Research MINTUR

Summary table - Preventive actions -Monitoring travel recommendations websites -Meetings with accredited embassies and consulates in the country

Official websites with travel recommendations

Department of International Markets - MINTUR

Feedback on Ecuador´s image in the international tourism sector

Representative and Public Relations of Destiny Ecuador Offices

Department of Tourist Information - MINTUR

Dissemination of Information on developments in tourist security

Department of Tourism Welfare MINTUR

Department of International Relations - MINTUR

3.2 Response Process a) Notification of the travel warning to MINTUR

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

The following areas must be notified of travel warnings by the following means:

• The DRI will be notified by the Department of Coordination of Economic Affairs and Production (DCAEP) of the Vice Ministry of Policies, who is in charge of Ecuador’s Diplomatic Missions abroad and must report quarterly to MINTUR. • The DBT will be notified by the Department of International Markets, who have constant contact with the Offices of Representative and Public Relations of Destiny Ecuador in other countries, and / or the Department of Tourist Information, who perform constant monitoring and manage MINTUR’s social networks. b) Development of response with the support of information and data • The CGE will be responsible for preparing a quarterly newsletter with information on progress and achievements in security, transportation, risk management, health, among others (see introduction). • After receiving the warning notification, the DRI and DBT will have three working days to discuss the content of the notification and to develop

the response based on the data collected by the CGEI or additional information requested by other institutions related to the specific topic of the warning. c) Official request for the analysis and modification of the warning • Once the response has been produced, the DRI sends it to the DCAEP of the Foreign Ministry, with all relevant annexes, in order to ensure that the application for review and modification of the warning is handled through diplomatic means, within two working days. • This request is made directly to the Ambassador / Consul in Ecuador, of the country issuing the warning or to their nearest diplomatic representation. • Paralelamente, la DRI enviará una copia del comunicado al personal técnico de la embajada o consulado respectivo que maneja el tema de alertas de viaje para agilitar la gestión del proceso. d) Monitoring of the process

e) Application by the national authorities If there is no answer within 10 days of the delivery of the request, the tourism authority in Ecuador will make an official complaint to the Ambassador / Consul in Ecuador, of the country issuing the warning, through the Foreign Ministry, sending all supporting information that has been previously sent. f) Change in warning The process ends when the warning has been modified.

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

The monitoring of the status of the process will be carried out by the DRI and the DCAEP five and 10 working days into the request. Depending on the result of monitoring, it will either be closed or will be taken up by senior members of staff in order to manage the change in the warning.

Summary table - response process Department of Tourism Welfare MINTUR

Dept. of Tourism Welfare and Dept. of International Relation MINTUR

Department of Coordination of Economic Affairs and Production MREMH

MINTUR: Dep. of International Relations MREMH: Dep. of Coordination of Economic Affairs and Production

MINTUR: Dep. of International Relations. MREMH: Dep. of Coordination of Economic Affairs and Production

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Goverment issuing the warning

Analysis of the warning

Production and delivery of the warning change request to the Foreign Ministry

Dissemination of the newsletter to different audiences

Monitoring th process

If there is no change, the Tourism Authority will insist on the request

Change in warning

N/A

3 working days

2 working days

5 and 10 working days

2 working days

N/A

PART FOUR: Conclusions and Recommendations 1. To establish travel warnings proceedings under two approaches: prevention and response 2. To correct with accurate information all travel warnings based on outdated information. 3. To maintain ongoing communication with foreign embassies in Ecuador. 4. To keep coordinated action with other government institutions such as the Foreign Ministry, ECU911 Integrated Security System, the Ministry of National Security, among others. 5. Monitor the information published about our country in the travel warnings section.

ANNEXES ANNEX 1: General Warnings Travel warnings of prioritized markets COUNTRY

CRIME

HEALTH

NATURAL DISASTERS

Germany

Theft Credit card fraud Robberies by using drugs (scopolamine) Express kidnapping

Government medical care has a deficit in terms of personnel, medical equipment, logistical resources and hygiene, especially in rural areas.

High risk of volcanic eruptions (Tungurahua, Reventador) Floods Mudslides

Canada

Assaults (buses, taxis, airports, bus stations, ATMs) Armed robbery Rape Use of scopolamine (theft, sexual assault) Express kidnappings Kidnappings of foreigners in the border region mainly northeast (Carchi, Orellana, Sucumbios)

In small towns and rural areas, including the Galapagos Islands, the conditions are poor

High risk of volcanic activity (Tungurahua, Sangay, Reventador and Cotopaxi)

The United States

Express kidnappings Violent robberies Counterfeit money Armed robbery Use of scopolamine (theft, sexual assault)

In small towns and rural areas, the conditions are poor and hospitals lack medicine or sufficient resources. There has been an increase in cases of malaria, dengue and leshmonasis.

Volcanic eruptions Risk of earthquakes Risk of tsunamis

The United Kingdom

Overcharging of taxis

An outbreak of Chikungunya has been reported in the coastal region.

Volcanic eruptions Risk of earthquakes Risk of tsunamis

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

It is recommended to avoid visiting the provinces bordering Colombia and avoid land transit to this country

Risk of malaria, yellow fever, outbreak of diarrheal diseases, dengue, yellow fever and leshmonasis

Travel warnings of natural markets

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

COUNTRY

CRIME

HEALTH

NATURAL DISASTERS

Argentina

Theft Credit card fraud Robberies using scopolamine Express kidnapping

Government medical care has a deficit in terms of personnel medical equipment logistical resources and hygiene, especially in rural areas.

High risk of volcanic eruptions (Tungurahua, Reventador and Cotopaxi) Floods Mudslides

Colombia

Assault (buses, taxis, airports, bus station, ATMs) Armed robbery Rape Use of scopolamine (theft, sexual assault) Express kidnappings Kidnappings of foreign tourists in the border region mainly northeast (Carchi, Orellana, Sucumbios)

In small towns and rural areas, the conditions are poor and hospitals lack medicine or sufficient resources

High risk of volcanic eruptions (Tungurahua, Reventador and Cotopaxi)

Express kidnappings Violent robberies Counterfeit money Armed robberies Use of scopolamine (theft, sexual assault) Overcharging of taxis It is recommended to avoid visiting the provinces bordering Colombia and avoid land transit to this country

In small towns and rural areas, the conditions are poor and hospitals lack medicine or sufficient resources.

Chile MĂŠxico

PerĂş

There has been an increase in cases of malaria, dengue and leshmonasis.

Volcanic eruptions Risk of earthquakes Risk of tsunamis

Travel Warnings of opportunity markets COUNTRY Australia

Russia

China

Japan

HEALTH

NATURAL DISASTERS

Theft Credit card fraud Robberies using scopolamine Express kidnappings

Government medical care has a deficit in terms of personnel, medical equipment, logistical resources and hygiene, especially in rural areas.

High risk of volcanic eruptions (Tungurahua, Reventador and Cotopaxi) Floods Mudslides

In small towns and rural areas, including the Galapagos Islands, the conditions are poor.

High risk of volcanic eruptions (Tungurahua, Reventador and Cotopaxi)

In small towns and rural areas, the conditions are poor and hospitals lack medicine or sufficient resources.

There is a risk of malaria, yellow fever, and outbreaks of different diarrheal diseases such as dengue, yellow fever and leishmaniasis Chikungunya outbreak

There has been an increase in cases of malaria, dengue and leshmonasis. An outbreak of Chikungunya has been reported in the coastal region.

Volcanic eruptions Risk of earthquakes Risk of tsunamis

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Brazil

CRIME

Travel warnings maintenance markets

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

COUNTRY

CRIME

HEALTH

NATURAL DISASTERS

Benelux

Theft Credit card fraud Robberies using scopolamine Express kidnappings

Government medical care has a deficit in terms of personnel, medical equipment, logistical resources and hygiene, especially in rural areas.

High risk of volcanic eruptions ( Tungurahua, Reventador and Cotopaxi) Floods Mudslides

SPAIN

In small towns and rural areas, including the Galapagos Islands, the conditions are poor.

High risk of volcanic eruptions (Tungurahua, Reventador and Cotopaxi) Floods Mudslides

In small towns and rural areas, the conditions are poor and hospitals lack medicine or sufficient resources.

France

Italy

Nordic Countries

Switzerland

There is a risk of malaria, yellow fever, and outbreaks of different diarrheal diseases such as dengue, yellow fever and leishmaniasis Chikungunya outbreak

There has been an increase in cases of malaria, dengue and leshmonasis. An outbreak of Chikungunya has been reported in the coastal region.

Volcanic eruptions Risk of earthquakes Risk of tsunamis Floods Mudslides

ANNEXES ANNEX 2: Warnings by geographical zones Warnings by geographical areas of priority markets COUNTRY

Ă REA DE ALERTA

ADVERTENCIA

Border with Colombia Sucumbios Orellana Esmeraldas Napo Santo Domingo

Kidnappings by armed groups

Australia

Northeast of Ecuador Carchi Orellana Sucumbios San Lorenzo de Esmeraldas

High rate of violent crimes, including kidnappings.

Spain

Border with Colombia

United States

North of Ecuador Sucumbios Orellana ( El Coca) Carchi North of Esmeraldas Esmeraldas City

Organized crime, drugs, arms trafficking Raids by terrorist organizations near the border It is forbidden for staff of the US government, to travel to the Colombian side without authorization. Embassy staff are not allowed to travel to this region on personal trips.

France

Border with Colombia North of Esmeraldas Amazonian border between Ecuador and Colombia

United Kingdom

Carchi, except Tulcan Lago Agrio, Sucumbios Province San Lorenzo and Quininde, Esmeraldas Province South of Sucumbios, including El Coca

Presence of guerrilla groups, drug traffickers, criminal gangs and crime.

Germany

Risk of theft

Land trips to Colombia are not recommended. If you do, take extreme security measures.

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Warnings by geographical areas of priority markets COUNTRY

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

WARNING

Border with Colombia Sucumbios Orellana Esmeraldas Napo Santo Domingo

Kidnappings by armed groups

Colombia

Northeast of Ecuador Carchi Orellana Sucumbios San Lorenzo de Esmeraldas

High rate of violent crimes, including kidnappings.

Chile

Border with Colombia

Land trips to Colombia are not recommended.

Mexico

Northern Ecuador Sucumbios Orellana ( El Coca) Carchi North of Esmeraldas Esmeraldas City

Organized crime, drugs, arms trafficking Raids by terrorist organizations near the border It is forbidden for staff of the US government, to travel to the Colombian side without authorization.

Peru

Border with Colombia North of Esmeraldas Amazonian border between Ecuador and Colombia

Smuggling of drugs and weapons.

Argentina

ALERT AREA

Risk of robbery

Presence of guerrilla groups, drug traffickers, criminal gangs and delinquency.

Warnings by geographical areas of opportunity markets COUNTRY

ALERT AREA

WARNING

Border with Colombia SucumbĂos Esmeraldas Orellana Napo Santo Domingo

Kidnappings by armed groups

Russia

Northeast of Ecuador Carchi Orellana Sucumbios San Lorenzo de Esmeraldas

High rate of violent crimes, including kidnappings.

Brasil

Border with Colombia

Land trips to Colombia are not recommended.

China

Northern Ecuador Sucumbios Orellana ( El Coca) Carchi North of Esmeraldas including Esmeraldas City

Organized crime, drugs, arms trafficking. Raids by terrorist organizations near the border. It is forbidden for staff of the US government, to travel to the Colombian side without authorization.

Japan

Border with Colombia Amazonian border between Ecuador and Colombia

Border with Colombia North of Esmeraldas Amazonian border between Ecuador and Colombia

Carchi, except Tulcan Lago Agrio, in Sucumbios San Lorenzo and Quininde, in the province of Esmeraldas Southern area of Sucumbios Province including El Coca

Presence of guerrilla groups, drug traffickers, criminal gangs and crime.

Australia

Risk of robbery

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Warnings by geographical areas of maintaining markets COUNTRY Spain

France

ALERT AREA Border with Colombia North of Esmeraldas SucumbĂos Esmeraldas Orellana Napo Santo Domingo

Kidnapping

Northern Ecuador

High rate of violent crimes, including kidnappings.

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Carchi Orellana SucumbĂos San Lorenzo en Esmeraldas

WARNING

Risk of robbery

Italy

Border with Colombia

Land trips to Colombia are not recommended

Switzerland

Northern Ecuador Sucumbios Orellana ( El Coca) Carchi North of Esmeraldas including Esmeraldas City

Organized crime, drugs, arms trafficking Raids by terrorist organizations near the border It is forbidden for staff of the US government, to travel to the Colombian side without authorization.

Nordic Countries

Border with Colombia North of Esmeraldas Amazonian border between Ecuador and Colombia Carchi, except Tulcan Lago Agrio, in Sucumbios San Lorenzo and Quininde, in the province of Esmeraldas Southern area of Sucumbios Province including El Coca

Smuggling of drugs and weapons. Presence of guerrilla groups, drug traffickers, criminal gangs and delinquency

ANNEXES ANNEX 3: Report format for travel warnings

DIPLOMATIC MISSION INFORMATION Embassy / Consulate of Ecuador in: Mission Chief Person who prepares the report Telephone:

E-mail: TRAVEL WARNINGS REPORT

Country:

City:

Website: Mention source if itÂ´s different Warning theme N.- 1 Crime

Transportation

Warning level

Level (travel with precaution)

Alert details N.-1

Alert suggestions N.-1

Tourist assistance Orange (reconsider your trip)

Health

Local laws

Weather

Red ( Do not travel)

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Entry and exit of the country

Risk Management

Warning theme N.- 2 Crime

Transportation

Health

Local laws

Weather

Tourist assistance

Entry and exit of the country Warning level

Risk Management

Yellow (travel with precaution)

Orange (reconsider your trip)

Red (Do not travel)

Alert Details N.- 2

Alert Suggestions N.- 2

Warning theme N.- 3 Crime

Transportation

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

Entry and exit of the country

Warning level

Yellow (Travel with precaution)

Alert details N.-3

Alert suggestions N.-3

Risk Management

Health

Local laws

Weather

Tourist assistance Orange (Reconsiderer your trip)

Red (Do not travel)

NOTES:

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

NOTES:

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE

NOTES:

MANUAL DE PROCEDIMIENTOS PARA EL MANEJO DE ALERTAS DE VIAJE