Cover FEATURE
“OUT OF SIGHT, OUT OF MIND” Understanding What myITsource’s Total Care Managed Services Can Do for Your Business BY HUNTER PLOSZAY PHOTOS BY STUDIO 78
ermany, 1986—Franks Arndt’s father Erich bought him a computer. The impressive gift sparked a lifelong passion for Frank that has stayed with him ever since. Frank quickly learned how to use the computer and was intrigued by its inner workings. He decided to go into the electrical trades. German citizens have to provide one year of public service to their country. Frank decided to join the military and use his electrical knowledge. In 1992, the German Army was using Canadian Forces Base Shilo for training. Frank came to Shilo from Germany to train and work on electronic systems in the battle tanks.
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“I got to come to Canada. As a kid I always thought about how I would love to come to Canada!”, reminisced Frank. Frank left the military at the end of 1995 because his 4-year contract was up. He stayed in Brandon and got a job working as an electrician with GT Smith Electrical. Frank started his own computer business in 1998 in a tiny office space he rented from his employer. Frank started selling/fixing computers and was soon creating an impressive customer base. Frank went on to build his own building and changed the name of his business to myITsource in 2010. This was to showcase the support side of his business rather than sales. MyITsource is leading the charge in IT support for small to medium businesses in Brandon. They use remote solutions for their IT support. This means a technician doesn’t have to be at your business to fix problems or update software. Frank calls this his Total Care Managed Services. Frank and his technicians meet with a business owner and set up programs to watch over the computer systems at said business. The program sends alerts to myITsource technicians so they can proactively fix any issue the system may be having. FRANK ARNDT
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The Mint Experience
