Mirror Review The 10 Most Pre-eminent Cloud Solution Providers of 2017 by Mirror Review

Major Developments In Cloud Industry In 2017

The Horrendous Task of Multi Cloud Management

Deepak Garg

Smart Energy Water Addressing Global Energy & Water Sustainability

www.mirrorreview.com / Oct-Nov. 2017 Issue

Founder and Chairman

e Heart Of Image

Editor’s Letter I

t is the immeasurable benefits offered by cloud computing that is making every business to go for it. Cloud computing offers many benefits for the business, in a way setting a virtual of fice that helps in operating the business from anywhere, at any time!

This need of a cloud computing in the modern work makes the cloud solution provider play a crucial role in your business growth. Cloud solution providers aren’ t just offering cloud storage, but offers security, flexibility and convenience to monitor your work from anywhere. Cloud solution providers offer an opportunity to the businesses to be updated with the data anywhere, anywhere. It helps a lot in crises like a natural disaster or a power failure. Your data is truly safe in the hands of these cloud solution providers. In this issue of The 10 Most Pre-eminent Cloud Solution Providers of 2017, we have shortlisted the 10 best cloud solution providers, giving you access to your data easily, from anywhere, anytime. A few years ago, Deepak Garg, a successful entrepreneur realized how rapidly the world was evolving into a technology-driven world, but alongside the impact on the environment was being ignored. This propelled him to conceptualize and establish Smart Energy Water—a company with a vision to leverage technology to address the global challenges of energy and water sustainability—in 2012. SEW addresses the key challenges of electric, water, and gas utilities by providing the best digital customer engagement, mobile workforce and smart analytics cloud platforms. In this issue, we have with us, Nigel Stokes, Founder, President and CEO of AppZero, is a person whose business history illustrates his fondness to work on and solve tough automation challenges. Along with him, Shailendra Sinhasane (Shail), CEO of Mobisoft Infotech, a technology provider that has gained the trust of numerous enterprises through its reliable and advanced solutions. Also, on our list, we have George and Jill Hefter, Founders of TCT Computer Solutions, a cloud solutions provider for small and medium-sized businesses. Bill Priemer, CEO and President of Hyland, a company helping enterprises around the world to digitally transform by managing content in a sophisticated manner . This issue of The 10 Most Pre-eminent Cloud Solution Providers of 2017, is an insight into the technology advancements these cloud solution providers are instrumenting. Managing Editor

Archana Ghule Editor-in-Chief Henry Wilson

Mirror Review Media & Tech C-102 , Wisteriaa Fortune, Opp-Silver Spoon Hotel, Bhumkar Das Gugre Road, Wakad, Pune - 411057 +1 (850) 564-8517 info@mirrorreview.com www.mirrorreview.com

Senior Editor Sarah Smith

Business Consultants James Adams Maria Garcia Amar Saxena

Archana Ghule

Research Analysts Mark, Steven Lisa, Nancy

Editorial Assistants Brian, Ronald, Linda

Graphic Designer Poonam Magdum

Managing Editor

Client Communication Head Josephina Marie Technology Consultant Swagat Chawbe

Human Resource Head George Williams Advertising Head Annirudha Mehata

COVER STORY

Smart Energy Water: Addressing Global Energy & Water Sustainability

ARTICLE

Deepak Garg Founder and Chairman

The Horrendous Task of Multi Cloud Management

30 7

Major Developments In Cloud Industry In 2017 4

Hyland Software

TCT Computers Solutions

eBizDocs

AppZero

CONTENT

Mobisoft Infotech

From the Editor

Major Developments In Cloud Industry In 2017

7 7

enables companies to identify and stop stolen credentials, insider threats, and data breaches. The firm uses artificial intelligence and machine learning to secure cloud applications, this deal is made to enhance security of Amazon’s offerings. Alphabet acquired Kaggle in March: To enhance the AI capabilities in the cloud, Google has acquired Kaggle. Kaggle is the world's largest data science community and offers a platform to data scientists to write and share codes, host data sets, and conduct machine learning contests. Microsoft acquired Cloudyn in June: Cloudyn is a company helping clients to manage their cloud billing efficiently across multiple clouds. This acquisition is made to support the customers’ decisions about implementing multi-cloud strategy. Amazon acquired GameSparks in July: GameSparks is a company providing cloud-based development platform for game developers. This acquisition is a prudent move from Amazon to expand as a platform to build and host games. Microsoft acquired Cycle Computing in August: Cycle Computing is a company specialized in providing software for orchestrating computing and storage resources, particularly in cloud environments. This acquisition is expected to help customers to utilize Big Computing capabilities such as High-Performance Computing (HPC). Alphabet acquired Bitium in September: Bitium is a startup focused on providing identity access and management tools for cloud-based services. This deal is expected to allow Google to manage the security levels within the organizations.

9 9

AppZero: Your Partner in Automation and Migration Rarely do you meet a person who says, “I like to work on and solve tough automation challenges.” Usually, we pick the easy way. But there's always somebody who likes to take the road less travelled. Nigel Stokes, Founder, President and CEO of AppZero, is a person whose business history illustrates his fondness to work on and solve tough automation challenges. During his 30 years in the business, Nigel founded and led several software companies to public success. The best example is DataMirror, which he sold to IBM after successfully running the realtime data replication company for more than a decade as a public company. DataMirror has now become the core of IBM’s realtime data replication architecture.

Nigel Stokes Founder, President and CEO AppZero

Making Modernization Easier with AppZero The AppZero solution is all you need to simplify Windows Server application migration. AppZero has successfully completed thousands of Windows Server 2003 migrations for hundreds of Fortune 500 companies. Companies like Glaxo, Merck, TD Bank, CIBC, MetLife, and Clorox have depended on AppZero to migrate from WS2000 and WS2003 onto modern Windows Server platforms. 12

AppZero provides software products and services that help customers automate the modernization and migration of legacy Windows Server applications from WS2000, WS2003, and WS2008 to modern operating systems like WS2012 and WS2016, or to a private or public Cloud platform such as Microsoft Azure or Amazon AWS. The solution supports any Cloud infrastructure you want to move to

or from. It lets you move legacy WS2003 applications to a new OS and run them natively on Microsoft Azure, Amazon AWS, IBM Softlayer, or the Google Cloud. Skip the virtual machines and avoid cloud lock-in. AppZero sets its customers free to move from cloud to cloud, the way they want. A hard stop for extended support for WS2003 is looming in July 2018. Customers want to move away from WS2003 to address compliance issues, IT audit

concerns, and reduce WS2003speciﬁc security exposures presented by malware such as WannaCry and Petya. However, app modernization is more than a WS2003 problem - it’s a rolling upgrade problem. Many leading companies are planning moves from WS2008 and even WS2012 to take advantage of Windows Containers and other disruptive innovations offered only on WS2016. Nigel says, “I’ve witnessed how painful it is for IT departments to modernize and migrate legacy Windows platforms. Often, the original developers of old legacy applications have left the company; install scripts are missing or won’t run on new OS servers. Each install is unique and each environment presents unique issues. The complexity, effort, and cost involved in manually modernizing servers and apps present a staggering problem. What’s clear to me is that customers need help migrating the millions of applications that their business depends on - not just from WS2003, but as they move forward to modernize future Windows Server platforms. AppZero is here to help.” What’s AppZero’s secret sauce? No other vendor can automate the up-leveling of legacy applications to a new Windows Server OS version. AppZero’s solution intelligently discovers applications and then leverages proprietary containers to dynamically separate an application and its dependencies from an OS. Once a migration is done, an AppZero container can be dissolved so that the application looks and behaves like a native install on the new Windows system.

“AppZero understands the customers’ pain points and works hard to provide a solution that’s unique in its ﬁeld and has saved time, effort, and money in diverse environments and ﬁelds.” Each Customer is Unique and Important Each customer and each client environment is unique. Each Windows Server application is different, as is each customer policy for Windows Server management. In a landscape of uniqueness and complexity, building an automation product that solves application idiosyncrasies and management practices in an intelligent way offers a one-of-a-kind solution that saves customers tons of time and money. Getting Smarter with Each Migration

Rapid growth presents challenges and learning how to grow fast isn't easy. However, AppZero has always been eager for challenges. The company is working on new ways to provide even greater value to the customers, expanding beyond application migration into sophisticated application monitoring and analysis for enhanced intelligence. “Our work and yours never ends - there are always new versions of Windows Server to support, new features like Windows Containers on WS2016 that we complement. New ideas and innovations are how we create the future together,” adds Nigel. Advice from Nigel Stokes for the Younger Generation Listen to your prospects and customers. Work closely with them. Understand their business pain points and problems and offer real solutions. Find ways to help your customers do more work, of higher quality, for less effort and cost. You don’t need to be the ﬁrst in a market. You do need to be the best, fastest, and cheapest. And remember that if there are challenges and frustrations, it’s a sign that you’re learning.

“Success comes from hard work and learning,” asserts Nigel. The harder the AppZero team works, the better they can provide solutions to customers. It’s really important to understand the customers’ pain points and work hard to provide a solution that’s unique in its ﬁeld and saves time, effort, and money in diverse environments and ﬁelds. With each migration, the AppZero team learns; its software learns too and becomes smarter.

eBizDocs: Digitizing Records While Offering Cloud And Premise Software Solutions On a mission to “save paper”, and believing in ‘doing’ things than just merely making resolutions, eBizDocs is an award-winning electronic document management service provider.

Howard Gross President and CEO eBizDocs

eBizDocs is committed to help companies, state agencies, local governments, and other organizations ﬁnd electronic solutions to otherwise inefﬁcient record management systems. eBizDocs believes that by reducing reliance on paper, your business can reclaim valuable work space, recover lost time, and – most importantly – cut costs associated with inaccessible information.

“eBizDocs, tailoring it’s methods to accommodate their speciﬁc needs”

Sr.No

Company Name

Company Info

App Zero Nigel Stokes, Founder, Precident and CEO

AppZero offers subscription-based software products and services that help customers automate the migration of applications from outdated servers to newer Windows Server operating systems. Website: www.appzero.com

CloudBees Sacha Labourey, CEO and Founder

CloudBees is a provider of continuous delivery software services. Website: www.cloudbees.com

eBizDocs Howard Gross, Founder, President and CEO

eBizDocs is an award-winning electronic document management service provider. Website: www.ebizdocz.com

Heirloom Computing Gary Crook, President & CEO

Heirloom Computing was founded in 2010 by a team of application modernization experts. Website: www.heirloomcomputing.com

Hyland Software Bill Priemer, CEO and President

Hyland is a leader in providing software solutions for managing content, processes and cases for organizations across the globe. Website: www.hyland.com

Sr.No

Company Name

Company Info

MatrixIBS Neely Loring, President & COO

Matrix is a premier data center and IT resource company, offering customized solutions for growth, integration and technology for the large and midsized business market. Website: www.matrix-ibs.com

Mobisoft Infotech Shailendra Sinhasane, CEO

Mobisoft Infotech is a custom software product development company. Website: www.mobisoftinfotech.com

Smart Energy Water (SEW) addresses the key challenges of electric, water, and gas utilities by providing the best digital customer engagement, mobile workforce and smart analytics cloud platforms. Website: www.smartenergywater.com

Smart Energy Water Deepak Garg, Founder

TCT Computer Solutions George Hefter, Founder

TCT Computer Solutions is a Managed Services Provider and a Technology Partner. Website: www.tctcs.com

Orbital Insights James Crawford Founder and CEO

Orbital Insight is a Geospatial Big Data company leveraging the rapidly growing availability of satellite, UAV, and other geospatial data sources, to understand and characterize socio-economic trends at global, regional, and hyper-local scales. Website: www.orbitalinsight.com

Smart Energy Water Addressing Global Energy & Water Sustainability

â&#x20AC;&#x153;At SEW, we are not just talking about sustainability, rather we are living this very cause and vision day in and day out through our innovative platforms. Our platforms are helping utilities and their customers make better choices and informed decisions to improve energy efďŹ ciency and water conservation.â&#x20AC;?

Deepak Garg Founder and Chairman

echnology is being used to enhance every physical and intellectual process both on business and domestic levels. Every technologist and businessman is searching new applications for emerging technologies such as cloud, big data, and IoT. Undeniably, these applications are increasing and our lives are being transformed every passing moment. However, leveraging new technologies in favor of the environment can be considered among the noblest businesses. A few years ago, Deepak Garg, a successful entrepreneur realized how rapidly the world was evolving into a technology-driven world, but alongside the impact on the environment was being ignored. This propelled him to conceptualize and establish Smart Energy Water—a company with a vision to leverage technology to address the global challenges of energy and water sustainability—in 2012.

channels like Twitter and Facebook to gain valuable and timely feedback via real time twoway communication. Through their forward-thinking, the company has helped global utilities in areas of customer/citizen engagement, demand response management, outage management, energy efﬁciency and water conservation. Smart Cloud Solutions for Utilities Deepak and his team focuses on providing the utility industry with the most comprehensive and best-in-class cloud platforms for utilities, their workforce, and end-customers. By leveraging various technologies such as cloud, mobility, big data and analytics, machine learning and Internet of Things, SEW facilitates digital transformation

About the Company Smart Energy Water (SEW) addresses the key challenges of electric, water, and gas utilities by providing the best digital customer engagement, mobile workforce and smart analytics cloud platforms. They help their clients to improve operational efﬁciencies and deliver the best customer experience. Their platform has been deployed in more than hundred (100+) major global energy and water utilities across different geographies. The technology provider brings best practices for utilities seeking to elevate their customer engagement game with energy-saving tools and customer-centric data, offering digital customer mobile applications to enable bill paying, customer onboarding, track energy and water use consumption, and embracing social media

of utilities while helping them mitigate industry challenges such as meeting increasing customer expectations, ageing infrastructure & assets, lack of skilled workforce, increased competition, stricter government mandates for energy efﬁciency and water conservation and rapidly evolving customer expectations.

Deepak had was the desire and the vision to leverage technology to transform the world we live in. His focus has been on delivering innovative solutions and value-added services to SEW's utility clients that can help them in their journey of digital transformation. For the end consumers, Deepak wants to offer user-friendly, intuitive platforms that empower them by giving self-service capabilities. With the smart global energy and water platforms, he wanted to revolutionize the way the world approaches energy and water sustainability. Factors that Resulted into Mesmerizing Success SEW has many success stories in different geographies where they have delivered quantiﬁable beneﬁts and business outcomes to their utility clients. One of the major factors behind their success has been their innovative approach to the problems. “Innovation is paramount to our existence and technology is the greatest enabler that helps us developed solutions which address real world problems while creating a positive impact on the environment we live in,” asserts Deepak. SEW follows a unique customer centric approach with a mature and robust program governance framework that serves as an accelerator for successful launch of any project/ program or initiative and ensuring its timely completion. Technical and domain expertise (utility industry), best industry practices, innovation and a highly experienced and skilled team aligned with the organization’s vision are some of the key factors that play a decisive role in SEW’s success. Furthermore, customer service is an integral part of the company’s brand promise and the team aim to deliver best-in-class customer oriented services to their utility clients. This utility solution provider is a house for the seasoned experts from the utility industry with technical expertise and novel approach to resolve utility customer engagement challenges with fresh ideas. These experts envision developing customer-centric solutions and services for their clients that also empower the endconsumers. Through its platforms the team at SEW aims to facilitate a collaborative partnership between

utility and its customers, motivating the latter to change their consumption behavior, thus working together to achieve energy sustainability and water conservation. The selection of tools and technology along with the evolution of business processes enables the most successful program. This had helped SEW in not only delivering successful project deployments, but, the innovation and product excellence has also been recognized by the industry. Smart Energy Water, the leading cloud based Software-as-a-Service (SaaS) platform has successfully delivered its customer engagement platform to large, mid, and small sized utilities globally and won various accolades for delivering service excellence through their cloud platforms. To name a few— SAP recognized one of their largest water client, a leading utility in North Virginia for best mobility implementation for SEW’s award-winning customer engagement platform. In 2016, SEW was recognized amongst the ‘Top Technology company’ by ACG Orange County. Recently, SEW was also awarded for delivering best innovation in customer engagement 2017. Creating a “People First” Working Environment The greatest asset of any organization is the people working for it. The management at SEW strives to create a culture that contributes to a positive work environment. They believe in shared values and standards that result in high employee satisfaction. They have hard working teams who dedicatedly work towards achieving a common goal of energy and water sustainability. Giving employees a feeling of belonging, commitment and creating such an image of an organization that others want to join demonstrates the ability to be innovative, new and forward thinking. With great minds, team expertise and experience, SEW works towards an effective employee engagement strategy that is innovative and employee driven. To meet the company’s overall objective, HR team at SEW looks for likeminded people who ﬁt the

â&#x20AC;&#x153;SEW provides the best digital customer engagement, mobile workforce and smart analytics cloud platforms that address the key challenges of electric, water and gas utilities.â&#x20AC;?

From the Editor

The Horrendous Task of Multi Cloud Management

objectives and then determine a practical way to track it. Then you will have to proceed towards mapping business services to cloud resources and costs using service management tools. Ensure that there are no gaps in your IT Structure It is very important to know the importance of multi cloud system for your business, your business needs it or not? Make sure that the cloud providers you have selected are offering all the services you need or not. Also, ensure that there are no unidentiďŹ ed gaps in your IT infrastructure. It is always good to map your entire network to get an idea of any potential issues, access control problems, security vulnerabilities, etc. It is always great if your cloud service providers are sending you updated reports on the regular basis. Focus on Automating Low Level Tasks It is really helpful to automate the functioning of lowlevel cloud services when it comes to operating multi cloud system. It will help you save costs, while simultaneously streamline business operations. You can automate incident response, scaling processes, alerts, and updates too. Also, after automating the

To secure a better future in multi cloud strategy, you need to be ready to invest for a good future. Because a good managed multi-cloud approach can prove to be a path to cost and resource optimization. This is the reason, you can not think about cutting every corner, especially in the early stages of implementation, because if you do so there are very less chances that you can ﬁnd any advantages of multi cloud implementation. Learn to Work on Cost Optimization

tasks make sure to track how you have allocated them among the different cloud service providers and how they are working. Get Insights of Your Users It is really important for you to track and know the behavior of your end user. The way they are handling multi-cloud solution will provide you more insight about the way you are handling your multi cloud systems and the changes you need to incorporate as per the demands of the end users. It will be great if you get to know the apps they are using and the way your multi cloud system helping them into it. This will update you about the correct information like, the most used services, the devices that are being used by the end users, the network information, the purpose and also the duration of the services used. A regular report of all these factors will prove beneﬁcial for you in terms of shedding the similar functionality and continue focusing on the ones that maximize business' efﬁciency. Get ready to invest for the future

While getting future ready, it is also important to learn how to work on cost optimization. Select an area where you need to focus and work on that relentlessly. You can start with the CMP tool that will help you in cost analysis of similar workloads when placed in different clouds. As these relatively new tools mature, keeping close tabs on their capabilities for provisioning, migration, monitoring, integration, and orchestration capabilities, will also offer a great beneﬁt.

Refrain From Making Multi-Cloud Same as Any Cloud Always remember that using the multi cloud system your aim is to make the process easy and smooth and not complicated. So, make sure that the process is not getting delayed or the end user is not confronting any problem because of the multi cloud functioning. If the end user is confronting problems or you are unable to track the issues that are out of your control, it is better to withdraw the idea of using the multi cloud system or just cope up with the situation and work on the betterment of it. All in all, there is a growing number of businesses switching to multi cloud systems to improve in every single aspect of the services offered. It is the increase in critical workloads and demand for massive storage space that is making business go for multi cloud systems. With the help of aforementioned points it will be really easy for the business persons to cope up with the horrendous task of multi cloud management.

Hyland Software: Managing Information, Simplifying Processes and Connecting systems

Bill Priemer CEO and President

More than 700 companies in 26 countries trust the Hyland Cloud to safely and securely store their information. Data centers across the globe provide in-country, private cloud space with comprehensive security and disaster recovery protocols.

“Hyland prioritizes technology innovation and customer satisfaction above all else.”

industry experts bring, paired with the innovative information management technology, anables Hyland to deliver unique and impactful solutions to solve organization’s biggest business challenges.

As an established leader in the content Currently, the Hyland Cloud stores In 1997, Bill joined Hyland as Vice services space, Hyland’s biggest more than 4.3 billion documents — President of Marketing and became upcoming challenge will be to scale totaling more than 1.7 petabytes of data Vice President of Sales & Marketing and evolve the business while — for the customers. in 2001. He advanced to the position expanding into new markets and of Chief Operating Officer in 2005 regions. To meet this challenge, the The Hyland Cloud is: through his passion, dedication, and team is relying on the core values that · Private – Data is never co-mingled have guided their success till now. result oriented approach to the with other organizations’ data business. Bill became the CEO in These values include treating January 2013 and is avidly leading employees like family and focusing on · Managed – Data centers retain the team from the front. Prior to customer success. Referring to the responsibility of keeping data joining Hyland, Bill worked at same, Bill asserts, “By continuing to safe—both digitally and physically FedEx Corporation and at AST do what we do best — hiring the right Research, a personal computer people and keeping them happy, · Secure – Strict security protocols manufacturer. listening to the needs of our customers provide superior security than most and building the solutions that help customers could provide themselves Building a Right Team to Stay them realize their full potential — Ahead in the Business we’ll continue to adapt and thrive in an · Supported – More than 50 ever-changing business landscape.” credentialed Cloud Services The team at Hyland firmly believes professionals provide 24/7/365 support that their success is two-fold, and Bill’s Advice to the Young places high importance on being both Technology Professionals · Reliable – Since the inception of our a great organization to work with and cloud, customers’ data has been a great company to work for. To do Having a vast experience in the available with 99.99 percent uptime. this, they have created a devoted business world and leading a human resources team focused on · Local – Complete transparency means building a trusting, inclusive and fun technology providing company, Bill customers choose the country in which work culture, where employees feel advises young technology all copies of their content is stored valued and respected. This helps the professionals to listen to everyone. content services provider attract and Feedback from customers and teammates guides the development of · Compliant – Accommodates retain the best talent. When products and processes. He further demanding SLAs and compliance / employees are happy and engaged shares that the technology industry is regulatory requirements within their jobs, they deliver and always in flux and soaking up achieve greater results on both a CEO and President of Hyland knowledge from all the resources and personal level and for the organization. Hyland’s success is sharing it with the teammates helps to Bill Priemer is the CEO and President achieved by putting its employee and stay ahead in the competition. of Hyland and is responsible for the customer success above all else. Bill is a firm believer and follower of continuous growth of the company and the core values of the company that a major driving factor behind the Additionally, the company hires helps him to take better decisions company’s focus towards client markets experts from the industries it every day. He suggests young people contentment. Bill was born and raised in serves, to ensure the content services to do the same. “Conducting business Northeast Ohio. He has earned a software it develops meets the major in an honest, ethical way isn’t just the master’s degree in Marketing from challenges professionals from the right thing to do — it’s the only way to Northwestern University and healthcare, finance, insurance, higher achieve long-term success for your undergraduate degrees from Boston education, and government customers and your business,” he College. experience. The knowledge these shares. 31

Mobisoft Infotech: Building Mobisoft Infotech: Building World Class Digital Products World Class Digital Products Cloud Computing is transforming the way organizations consume computing services. Enterprises are shifting towards cloud environments to exploit advantages such as higher scalability, better performance, increased ﬂexibility, enhanced team collaboration, data analytics, leveraging AI and machine learning, disaster recovery, and so much more. However, to completely exploit the beneﬁts of cloud computing, partnering with an experienced cloud solutions provider can simplify its adoption and provide greater ROI. A technology provider that has gained the trust of numerous enterprises through its reliable and advanced mobility and cloud solutions is Mobisoft Infotech.

Shailendra Sinhasane

Mobisoft Infotech helps businesses of all sizes to embrace the possibilities that cloud computing technology offers from gaining scalability, building high-

CEO, Mobisoft Infotech

performance apps, leveraging data and analytics for smart decision making, and more. The company possesses expertise in providing services such as cloud strategy and consulting, AWS support and services, cloud application services and migration, building mobile apps on Firebase, and parse migration. The company offers cloud management and support for other major cloud platforms, including Microsoft Azure, Google Cloud, and Heroku. About the Company Mobisoft Infotech is a custom software product development company based in Houston, TX with a 200+ strong product design and development team

working from Pune, India (Asia’s largest IT hub). The global IT services company offers services and solutions across technology platforms specialized in Mobility, Web, Cloud, Open Source, IoT, DevOps, Analytics, and UX/UI. Mobisoft started as a completely bootstrapped company. Founded in 2009 at the advent of the mobile app revolution with a small team, the company was determined to build high-quality mobile app solutions. Over these years, the company has become a global technology services and solutions provider for startups and businesses of all sizes to build, improve and scale products across platforms leveraging the latest technologies for – mobile, web, cloud, data analytics, IoT and AI. Mobisoft has been successfully serving the unique and

challenging mobility needs of both enterprises and startups for 8+ years now. The company has shipped more than 350 custom mobility solutions. In the logistics and transportation domain alone, Mobisoft has successfully built 20+ white label taxi app solutions for taxi businesses and startups. Visionary CEO of Mobisoft Infotech Shailendra Sinhasane (Shail), CEO at Mobisoft, is leading the company and has grown the organization to more than 200 associates. Shail has been focused on cloud solutions, mobile strategy, cross-platform development, and Internet of Things (IoT) innovations. Currently, he is advising UNICEF supported ‘Khushi Baby’ to build scalable product that integrates mobile health, wearable NFC technology, and cloud computing to bridge world’s maternal and child health gap. The launch of the Apple app store was the trigger point that laid the foundation for Mobisoft. Shail and the other founding members saw a tremendous opportunity that smartphone app development presented. Due to the visionary approach of Shail and the other cofounders, Mobisoft was one of the ﬁrst iOS app development companies in India and an early entrant to the now multi-billion dollar app economy. Factors Leading to the Company’s Success

“Mobisoft was born in a mobile-first world and we proudly carry that in our DNA.” things that make the company stand out are – Pre-built solutioning approach (accelerators) for popular verticals to save valuable time and money for the clients, established client engagement models for maximum ROI, custom product development based on client’s needs, partnership with global technology solution providers, utilization of the latest technologies and tools, user-centric approach to product development, highly competitive pricing, and the security and confidentiality assurance by the company. Furthermore, the end-to-end product engineering capabilities possessed by the team allows them to perform all the tasks from product discovery to product maintenance under one roof. The global technology services company empowers its clients to better meet their specific business goals and requirements with a customized approach to delivering services and solutions. Building the Right Team to Leverage Latest Technologies The Mobisoft team takes great effort to stay on top of the latest technology trends and leverage them to offer custom mobility solutions to their clients. As part of the company’s roadmap, they are going to invest more in building intelligent apps using AI and ML, apps for IoT and offering comprehensive cloud solutions.

Mobisoft was born in a mobile-ﬁrst world and the team proudly carries that in their DNA. Working with a diversiﬁed client base (150+) of both enterprises and startups across industries has helped Mobisoft to gain However, getting the right talent for deep domain expertise for custom app these high-tech domains can be a challenge. Shail shares that this has development projects. Some of the

somewhat slowed down the company's pace of embracing the latest technologies. Nonetheless, over the past few years Mobisoft has made good progress in building a talented team to build digital products leveraging these new technologies like IoT, cloud computing, AI and ML. Tips to Lead a Successful Technology Venture Shail has led Mobisoft and made it one of the finest global technology services company. He shares some of the wisdom he has gained through his leadership and his presence in the global market. He advises mobile technology savvy entrepreneurs to focus on building a mobility solution/app that solves a specific problem. He says that before developing an app and hitting the market; do in-depth market research. This research will allow developers to understand the need of the market and hidden opportunities. Keep the products and solutions simple and make it intuitive as simplicity attracts people. “More intuitive and easier an app is to use, more the users will like it,” he adds. Shail further asserts, “I always believe that ‘If you are doing something, do it with 100% efficiency, else don’t do it at all.’ Efficiency is all about getting more done in less time, and this is something user expects out of every mobile app.” The most important thing he suggests to the bright business minds is to creating a buzz before the launch is important. Promote your solution well in advance.

TCT Computer Solutions: The Smart Choice for IT Services Technology changes very quickly. This compels technology solution providers to stay informed on new developments and be quick to employ them to offer advantages to their customers. Some of these advancements possess the ability to transform businesses. Comprehending those developments before everybody else is what acts as a major factor of success for technology providers. TCT Computer Solutions is a cloud solutions provider for small and mediumsized businesses, which always keeps an eye on technology changes and leverages them for the beneďŹ ts of its clients.

George Founder, TCT

related business. George has been leading the company to provide technology support to their clients and currently serves as the President of the company. TCT Computer Solutions stays on top of all the latest technology and continually looks for those developments that might bring value to its customers and improve their businesses. Referring to the uniqueness of the company, George shares, “Our focus is on our customers' success and so we look for those technologies that will help them. Many of our competitors try to make the business fit the technology they want to sell; we look for technology solutions that fit the business and help it succeed.” Cloud Solutions Fulfilling Wide Range of Requirements In addition to conventional cloud solutions like cloud backup, hosted PBX, Office 365, and servers in the cloud, TCT Computer Solutions offers hybrid solutions from HPE and Zynstra for those companies that want to leverage the cloud but need a local server either for responsiveness or for specialized security requirements. These solutions are offered as Infrastructure-as-a-Service on a monthly subscription basis. The monthly subscription pricing makes for a much lower initial cost for the hardware, and ensures that the hardware can be replaced at each 3 or 5-year subscription renewal so the customer is always using current and well-maintained hardware. Factors behind the Success The team of TCT Computer Solutions keeps their focus on

“We provide any technology service a growing company may need...If they don’t succeed, we don’t succeed. That’s what we do in a nutshell…and the secret to our

what will help the business,not on what they want to sell. Customers notice and appreciate that the company is trying to help them succeed, not simply to make proﬁts for themselves. This pays off in very loyal customers who appreciate partnering with TCT. “We also try very hard to keep our focus on ensuring that the customer understands and makes the best use of their technology, a throwback to our earliest roots when we started our business,” George further asserts. The other reason behind the success of TCT is their passion towards becoming an integral part of their clients' business. The team understands the needs of their partners, and becomes a trusted adviser to help them succeed. George and his team aim to provide the same services and capabilities that an enterprise would have with a full-time, in-house IT department. To do that, TCT uses highly capable technicians, business professionals, and top-of-the-line tools for tasks such as: 24/7 remote monitoring and management; status reporting; software and ﬁrmware updates; spyware, virus, and security scanning; remote help

desk support; and on-site assistance when necessary. Challenges Encountered When Trying to Stay Ahead The ability of TCT Computer Solutions to stay ahead of the technology curve also faces a few challenges. When the team finds a new technology innovation that they believe represents a solution to one of their customers' problems, they must be wellenough informed about their customers’ business to be able to articulate the advantages to them. That can also be exceedingly difficult when business owners are resistant to look outside of their comfort zone. George, while advising the younger generation, asserts: “Expect and embrace change. The pace of technological innovation is accelerating very quickly and you have to be quick to tell the difference between something that is new and exciting and something that will bring value to your customers. You have to understand a business to recommend changes, so learn what your customers do and figure out their pain points. That's the only way you will have credibility.”

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