CEO
Delaget Making Restaurants Smarter and More ProďŹ table
www.mirrorreview.com / Dec. 2017 Issue
Jason Tober
Editor’s Letter
Penetration of IoT devices, increasing number of mobile devices, emergence of social media, demand for smart devices, and needs for enhanced organizational procedures are a few of the trends that are creating enormous processable data. This outbreak of data needs to be efficiently collected and processed into a usable format. Furthermore, generation of such a huge amount of data deals with potential security threats. Organizations operating within sensitive market segments such as Finance, Healthcare, and Insurance are more concerned about the security features provided by big data solutions. Big data solution provider companies around the globe are determined to overcome all the complications related to this technology, in order to allow their clients to relish the power of data.
In the issue, The 10 Most Promising Big Data Solution Providers of 2017, we have picked the companies that are helping their clients to leverage the advantages of big data. These enterprises are staying ahead in the technology curve by discovering new applications of data computing and by eliminating current complications. In 1990, owners of one of the largest Taco Bell franchises in the U.S., saw an opportunity to improve their business by more effectively leveraging their data. This has resulted into the inception of Delaget, a company that utilizes data to make restaurants smarter and more profitable. Through the top-notch technology used and the simplicity of the solutions, Delegate has been successful to bag some of the biggest multi-national brands, including Papa John’s, Panda Express, Sonic, KFC, Hardee’s, IHOP, Hard Rock Café, Pizza Hut, and Taco Bell. Under the leadership of CEO, Jason Tober the company is expanding at a remarkable speed and partnering with more franchises. On the other hand, Bay Microsystems is a company that leverages their innovative and patented IP to allow their clients to move data between or among locations with deterministic, lossless performance, bridging the gap between enterprise or cloud storage systems across regions, nations or the globe. In this magazine we have also featured Argyle Data, a big data solution provider, focused on providing telecoms companies with solutions for fraud detection, creditworthiness, subscriber validation and revenue assurance. Furthermore, we have listed Innominds as one of The 10 Most Promising Big Data Solution Providers of 2017. Innominds is a technology provider which has delivered more than 30 projects in Big Data for various verticals such as BFSI, Healthcare, Telecom, Travel, and Transportation. We also have Beyond the Arc, a recognized leader in customer experience (CX), which help companies attract customers, improve customer experience, and apply data-driven strategies. We have featured these companies in The 10 Most Promising Big Data Solution Providers of 2017 on the basis of their top-notch big data solutions, their commitment towards client satisfaction, and their efforts towards contentment of their workforce. In this magazine, we have also included tips given by the leaders of these companies to the young entrepreneurs trying to make their way in the big data market. Managing Editor
Archana Ghule
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Managing Editor
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Senior Editor Sarah Smith
Research Analysts Mark, Steven Lisa, Nancy
+1 (850) 564-8517 info@mirrorreview.com
Editor-in-Chief Henry Wilson
Archana Ghule
CONTENT 10
Big Data Transformation in 2018
How Smart a Smart Home can be? 29
Jason Tober, Delaget
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ith a huge amount of data getting created every coming day, you don't need to be an expert to say that big data is the future. Being in the evolution mode, big data is to bring huge difference in the coming year. It will be really interesting to see the evolving changes Big Data will bring with it this year. When we count on the changes Big Data can go through, the changes are related to the relative technologies of Big Data that is going to impact the industries that are using the Big Data technologies. Big Data enable companies to gain business intelligence and apply valuable insights while creating strategies. It is the agility of big data that is helping businesses to better understand the customer behavior and their choices. While evaluating the new features Big data can bring in 2018, here are some new technological changes we can experience the coming year: Structured and Unstructured Data Data Analysis is an inevitable part of any business if it wants to reach the heights of success. This makes it very important for the businesses to understand the d structured and unstructured data. Collected Data can be beneficial if only it is structured. This makes the process of collecting data and then structuring it very essential. Once you have collected all the data, eliminating the useless data and stacking the other useful data is very important. But thanks to the latest tools Big Data is offering nowadays, which helps you segregate the data in moments. Once the unstructured data is structured, all you need to do is create a statistic. Classifying and segmenting the data can be searched and used easily in future. So, to help companies in this there comes many big data platforms. There are Hadoop clusters, NoSQL databases, and even Amazon Simple Storage Service (S3). All these platforms offer needed infrastructure for processing, storing and managing the vast volumes of unstructured data. Digitization of Dark Data will be a Great Benefit Collected with a thought of being very productive and beneficial, dark data is no more than a problem which remains unsolved. At first, companies have mindset that the
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data they are collecting is a huge benefit, but when it goes useless, when it turns out to be Dark Data and nothing else. But now in the coming year, this is not going to happen! Automation will not let the Dark Data dark anymore. If the huge amount of data will get used somewhere it will no more remain useless. Data is collected in an organization on different platform with the use of different technologies. What is these platforms or the tools are interconnected? That is the idea behind automating the dark data. Many a times, there is a data collected by different platforms that is useful to the other departments of a company, but they do not have any access to the data or they do have have any idea that the other department is already having the data with them. Outcome, huge amount of Dark Data. To resolve this problem, automation can play a key role. Structuring the Dark Data well and segmenting it can prove beneficial. Also, one needs to apply strong encryption standards on the data. Encryption will keep many security issues at bay.
Cognitive Technology to Rescue the Big Data When it comes to Big Data, there is a big problem associated with it. There is a lot of information, but when it comes to managing, it is far more difficult. Here comes cognitive technology to rescue. This self-learning system can use data mining, pattern recognition and natural language processing (NLP) in the same fashion human brain works. It is expected that cognitive technology will prove to be really helpful for analytics. It will prove beneficial when the employees, without having an in depth knowledge of data language can even handle the tasks. The improvements in NLP will make it easier to communicate with the machine. Cognitive technology will help lessen the amount of transmissions back and forth to the cloud. Also, it will improve the quality of results, no matter if less experienced staff is handling the procedure. 11
AI and Big Data It is all about automating the user experience. AI will play an important role in this. The technologies offered by AI, like machine learning and deep learning will help developers design intelligent apps. These apps will able to process large volumes of data and generate real-time predictions through analytics. Furthermore, AI has an overall control on organizational processes. It can lower the cost and enable exibility. There is an increase in cloud implementation which enable to host all the data on a single instance. According to the researchers, 2018 will experience more disruption created by AI. More and more AI powered tools will create interconnected industries, businesses, and processes. There will be a boom in emotion recognition, virtual reality, conversational interfaces, etc. All this is going to change the way businesses operate. Big Data will remain important as the data with the massive volume and speed will get increased. Businesses will continue with the same procedure as they will get real time access to the information. Big data is going to get more importance in the coming year. Seeing the increasing importance of big data, it will provide signiďŹ cant opportunities to the businesses. Big data is going to be the buzz word of in 2018 too.
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At
e Heart Of Image
Bay Microsystems: Unleashing the Value of Distributed Data
Harry Carr CEO & President Bay Microsystems
®
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“Take distance out of data to enable our customers to realize the true value of Big Data�
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Innominds: A Technology Provider Helping Innovators Stay Ahead
Divakar Tantravahi co-founder, Innominds
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“Innominds offers co-creation services to enterprises for building solutions utilizing Digital Technologies, Automation, and Agile & DevOps across all stages of their product life cycle.�
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Argyle Data www.argyledata.com Vikash Varma, CEO
Bay Microsystems
Argyle Data is a leader in machine learning analytics for mobile fraud prevention, and their offering is used by major operators in the US and Europe.
www.baymicrosystems.com Harry Carr, CEO and PresidentBay Microsystems is empowering businesses with geo-diverse locations to unleash the value of their distributed data assets by providing fast, efďŹ cient access to, and, when necessary, transfer of any data with unparalleled performance.
Beyond the Arc www.beyondthearc.com
Steven J. Ramirez, CEO
Delaget
Beyond the Arc uses their in-house expertise from CX strategists, data scientists, specialists in marketing, social media, customer and corporate communications, and instructional designers and trainers to fuel clients’ objectives.
www.delaget.com
Jason Tober, CEO Delaget offers a suite of solutions including an end-to-end data management platform (Delaget Data Management), reporting and business intelligence (Delaget Stats), loss prevention software (Delaget Guard), employee and restaurant performance metrics (Delaget Coach), and outsourced payroll and accounting services (Delaget Books).
Innominds www.innominds.com
Divakar Tantravahi co-founder Innominds offers co-creation services to enterprises for building solutions utilizing Digital Technologies, Automation, and Agile & DevOps across all stages of their product life cycle.
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Infoworks www.infoworks.io
Amar Arsikere, CEO
Flutura Solutions
Infoworks was founded to solve a common problem in the big data world.
www.utura.com Gordon M. Bethune, CEO Flutura Decision Sciences and Analytics is an IOT intelligence company that is powering new monetizable business models using machine signals in the Engineering and Energy Industry.
iResult www.myiresult.com
Dawn Verdick, CEO iResult is making data more accessible to education leaders.
GB Group www.gbgplc.com
Chris Clark, CEO GBG is a global specialists in Identity Data Intelligence. Put simply, we really understand the data behind people, revealing who they are, what they like and what they don’t.
Kognitio www.kogni o.com
Roger Gaskell, CEO Kognitio have been supporting companies who want to get more from their data.
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Jason Tober CEO
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We make it easy for restaurant operators to find, understand, and act on the intelligence in their operation, without worrying about technology issues.
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Delaget: Making Restaurants Smarter and More ProďŹ table
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“ Delaget brings together all the data into one centralized location, clean and secure it, and help operators make smarter decisions and take action on a daily basis.
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Future Challenges of Delaget Although Delaget has partnered with some of the world’s most successful franchisees, the big data solution provider anticipates new challenges in the coming years. These challenges include evolving their products to meet changing consumer and industry needs as well as helping operators integrate with and gain insights into emerging technologies. From kiosks to mobile ordering, franchisees will continue to gather more and more data, escalating the need for simple tools that make sense of all that information. Delaget’s Product Management and Engineering teams work continuously to understand and anticipate changing market needs and deliver intuitive solutions. “Through open dialogues with our customers and prospects, we can stay ahead of the curve and provide just-the-right solutions for this fast-paced industry,” says Jason. Tips to Aspiring Businessmen from Jason Jason has vast experience in the restaurant franchise market and has been leading Delaget to the pinnacle. When asked about his suggestions for young entrepreneurs, he has some valuable tips to share. Young professionals can excel in software and Big Data by focusing on fundamentals that are true in most industries: 1. What you don’t do is just as important as what you do: Many companies get caught up in attempting to be all things to all people or chasing after every idea, opportunity, or prospect that comes along. This is a recipe for mediocrity, at best. Don’t just keep adding to the list – make a conscious effort to keep a tight focus. 2. Determine what actually matters to your market: Get to know your market intimately, and interview your customers, evaluators, and prospects to understand what’s urgent and pervasive. Do the research, and don’t rely on anecdotes. The insights you gain should influence every area of your business. 3. Understand your own capabilities and capacities: Maximize your strengths, and be open and honest about your gaps. Candidness will gain you the trust and respect of your peers. 4. Hire people more capable than you, who will gel as a team: You can’t be an expert in everything, so hire those people who fill gaps or challenge you. You’ll be able to delegate with confidence, develop more successful strategies, and learn from them. 5. The odds of over-communicating are rare: Just because you believe a message is clear doesn’t mean everyone understands. Repetition through multiple channels (in person, email, PowerPoint, texting, etc.) will help make sure all listeners understand.
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Touch & Type
How Smart a Smart Home can be ?
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n this interconnected world, are you ready to move from a normal and simple home to a an advanced or smart home?
First of all, let me ask you a question; What do you do when you wake up in the morning? Connect Wi-Fi so that you can check the messages and scroll on social sites, right? Imagine, your all home appliance is connected to a Wi-Fi and you are controlling all the things in your home. This is what they call a smart home. Let us discuss what exactly is smart home automation. What is Smart Home Automation? It’s all about controlling and automation of lighting, heat, ventilation, air condition and security. Also, controlling the home appliance like washers, dryers, oven, refrigerators and television. It works remotely. No physical work is required when everything is connected to the internet. Home automation has been around from many decades in terms of lighting and simple appliance control. However, recently technology caught up for the idea of interconnected world, allowing full control of your home, it doesn’t matter where you are. Convenience to life In childhood, we were remotely controlling the remote cars and nowadays we are controlling the television and air condition by a remote. Similarly, in the near future, we are going to control and automate home appliance, entertainment and security.
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But, what are the applications that transforms a normal home into a smart home. Well, with increasing innovations, the products facilitating our daily lives and contributing to a smart home are continuously increasing. However, we have tried to list current popular applications of IoT and Cloud for our homes. Smart Home Products We all know at least a few of the smart products. Here, we are listing more products that we are not aware of, this will give us an idea of how much smart our homes are becoming! Smart Security ·
Smart alarm systems – it’s an alarm system for the home, if any unknown person comes to your home this system warn you.
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Smart security camera – it’s a security camera which is connected to your surveillance system.
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Smart motion detectors – it detects movement by human or animal. Unauthorized movement is detected within a 40 ft. a range of installation. You will be instantly notified by your iOS or Android smartphone or tablet in the event of a breach when the system is armed. With additional motion sensors, more detection zones can be protected.
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Smart smoke detectors – it detects the smoke and sends a message to your phone.
Smart home access ·
Smart garage door openers – it is innovative, high-tech features like built-in Smartphone Control making it easy to access your home and garage.
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Smart doorbells – You can watch over your home in 1080HD video, Hear and speak to visitors with 2-way talk and protect your home day or night with built-in night vision.
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Smart door lock – It allows you to lock the door with a special code. If anybody will try to open it you will get a notification.
Smart lighting ·
Smart bulb – The brightness of the light can be dimmed or can brighten more. It’s totally controlled by the smartphone
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Smart plug – It can be accessed by a smartphone through Wi-Fi to make it on or off.
Home Automation Smart Assist – It’s just like the assistant of our house. It takes care of our house even if we are not there. Smart hubs – it gives access to connect to different smart things like a smart bulb, smart camera and many more. Smart Energy Management ·
Smart Electric Vehicle charger
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Home Energy consumption Monitors
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Smart Heating and Cooling
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Smart Water Heaters
Smart Appliances
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Smart Washers & Dryers
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Smart Refrigerators
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Smart Dishwashers
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Smart Ovens
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Smart Vacuums
Advantages of smart home Now we know that almost every appliance in our home can collect data and help our home to process as we program it for. Let us see what are the advantages these smart products will provide to us. ·
Convenience to daily life – Whether you will be at home or not you can control your home smartly
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Safety – When the safety of a home comes to our mind, we hope that we can see the thief and put it in jail. How about controlling a security of a home by your mobile. Smart home securities allow us to view our home where ever we are. Smart securities consist of a camera, motion detectors and smart lock.
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Environment-Friendly – smart home features like temperature controller, air condition and lighting helps to lower the electricity bill. Some smart home appliance tracks your electricity usage and helps to lower it.
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User-friendly – All smart home products can be installed without any efforts. If you are tech savvy then using them is easier for you.
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Energy Saving – Smart home products consume less electricity.
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Fun – The smart home products gets you involved. You can enjoy while your work is going on.
Disadvantage of Smart Home Cost – Most of the products have very high costs. Reliability – Smart home is completely dependent on your internet connection, suppose your internet connection drops, none of your smart home products will work. Security – With more connected devices, security of sensible data remains at stake.
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Argyle Data: Leveraging Big Data to Transform the Telecom Industry
Vikash Varma
CEO, Argyle Data
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“The combination of telecoms industry expertise and deep machine learning skills that have been deployed for years are some of the factors that separate Argyle Data from its competition.�
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Beyond the Arc: A Leader, Innovating the Customer Experience
Steven J. Ramirez CEO of Beyond the Arc
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“From day one, we’re adding value and helping you hit your key milestones. We’re here for you, and we’re ready to get started”
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