20 Companies To Work For In 2020

www.mirrorreview.com January 2020

T H E T O P

COMPANIES To Work For In 2020

IMPORTANCE OF COMPANY CULTURE Want A Thriving Business? Focus On These 5 Company Cultures!

CORPORATE ENVIRONMENTAL RESPONSIBILITY The Importance Of Environmental Responsibility In The Corporate World

TOD NIELSEN, PRESIDENT & CEO

FINANCIAL FORCE

Employees Thrive in High Energy Environment and Culture of Inclusion

EDITOR’S LETTER

Effective Culture, Trumps Even Strategy!

Over the years, industries have undergone numerous changes.

We are entering 2020 with more advanced tech and digitized services. Along with the transforming industries, one thing that has changed significantly is the workforce.

The modern workforce demands a culture that can enhance their productivity. Great company culture is no more an option, but a compulsion. The employees today demand flexibility, a lively environment, and added benefits.

Many of the companies offer similar perks and benefits, making it difficult for the employees to choose from. The differentiator among them is how employees are treated and what level of ownership and trust are given to them. To ease the hassle of the search for the employees, our team has assimilated a list of “The Top 20 Companies to Work for, 2020”. These featured organizations are promoting a modern working culture that enhances the productivity of its workforce. The culture implemented by these companies allows the employees to enjoy every bit of their work, persuades them to grow, and encourages them to focus on their personal life equally.

Also, in the section of “Corporate Environmental Responsibility” and “Importance of Company Culture” our writers have tried to explain the corporate hazards on the environment, and the factors important to build a good company culture.

Company culture is not a one-size-fits-all, through this issue you can learn from the companies who are doing it right and get started on company culture hacks of your own!

Vidya Joshi Editorial Coordinator

PUBLISHER ARCHANA GHULE

EDITOR-IN-CHIEF VIKRAM SURYAWANSHI

EDITORIAL COORDINATOR DEEPALI SARWADE VIDYA JOSHI RAKESH MAHTO SHUBHAM BIRADAR BALKISHAN DALAI

FOLLOW US

mirrorreviewofďŹ cial MirrorReview1 mirror-review mirrorreview

PROJECT MANAGERS WILLIAM TAYLOR VINAYAK TODCHETWAR

Mirror Review Media & Tech

ART DIRECTOR VINOD ALHAT

VISUALIZER

C-206, Wisteriaa Fortune, Laxmi Chowk Rd, opp. Silver Spoon Hotel, Bhumkar Nagar, Wakad, Pimpri-Chinchwad, Maharashtra 411057

MARK DAVIS

GRAPHIC DESIGNERS

+1 (850) 564-8517

SUMIT BONAGE

HEAD OF DISTRIBUTION & PRODUCTION AAKASH MAHAJAN

info@mirrorreview.com

www.mirrorreview.com

HEAD OF OPERATIONS ROBERT SMITH

RESEARCH ANALYSTS JAMES ADAMS

ADVERTISING MARIA SMITH

Mirror Review Magazine is published by Pericles Ventures Pvt Ltd. No part of Mirror Review magazine may be reproduced, published or used in any manner without prior written consent from the publisher. The team of Mirror Review Magazine has made every effort to ensure the accuracy of the content. The publisher assumes no responsibility of any part of the content of any advertisement in this publication, including any errors and omissions therein.

10 FinancialForce

Employees Thrive In High Energy Environment And Culture Of Inclusion

18

Alethix: Empowering Employees With Training Programs And Rewards

20

Appiness Interactive: An Amazing Workplace Promoting Practical Creativity

26

Big Bang ERP: Maximizing the Success of Cloud Business Transformation

30

Mainbot: Maker of The First Educational, Interactive, And Customizable Robot

32

SQuare Consulting: A Team-Based Culture With Employee Participation On All Levels

38

Title21Health Solutions: A Place Where Passion And Drive Meet Innovation

42

Tudip Technologies: Promoting Careers with Promising Bright Future

44

Ubertesters: Providing Employee Friendly Environment With Workplace Flexibility

ARTICLE 22

Corporate Environmental Responsibility The Importance Of Environmental Responsibility In The Corporate World

34

Importance of Company Culture Want A Thriving Business? Focus On These 5 Company cultures!

T H E T O P

COMPANIES To Work For In 2020

MESSAGE

COVER STORY

We only hire the brightest, most committed people around the globe and our employees say they’ve never worked for more creative and collaborative teams, thanks to our core values—Trust, Growth, and Transparency.

10

Tod Nielsen

11

COVER STORY

T H E T O P

COMPANIES To Work For In 2020

F

inancialForce is about helping organizations see their customers in full color, and that translates to employees who approach their work in living color. The company recognizes that high performing teams are diverse and embrace inclusion. It also knows that employees who have the opportunity to extend the company’s reach into their communities are more motivated and purpose driven. The company’s culture, fueled by the pride of providing industry-leading technology for finance and services professionals, makes FinancialForce a vibrant work environment where great ideas thrive and results routinely exceed expectations.

FinancialForce continually invests in the systems and processes that allow employees to excel at their current job function while developing their careers. As a global organization, each employee around the world knows they are an integral part of FinancialForce. Everyone is responsible for diversity and inclusion, and professional and educational programs focus on making the work environment a better place for everyone.

“Our employees are at the center of everything we do,” says Tod Nielsen, President and CEO, FinancialForce. “We set expectations, communicate clearly, and always deliver on our commitments.”

The Service Economy has forced companies to adopt business models based on complex combinations of usage, subscriptions, projects, and tangible goods.

FinancialForce employees are excited to help customers succeed in this transition through the market’s only customer-centric Enterprise Resource Planning (ERP) solution, and the number-one enterprise Professional Services Automation (PSA) solution. Built on Salesforce, FinancialForce gives businesses complete visibility into their customers, scales operations to drive customer satisfaction and growth, and ties these to revenue creation and profitability.

Core Values Are Vital to Excellent Work Culture FinancialForce’s core values promote a healthy work culture at the company. The company’s number one value is trust, with a focus on maintaining the trust of customers, employees, shareholders and regulators, as well as the communities in which the company operates.

Employees are entrusted to uphold the highest standards of integrity and ethics, and to apply these principles to make the best decisions for the company.

Transparency is another key value. Transparency among teams facilitates smooth workflows. Employees work as one team and are committed to eliminating ambiguity across communication channels, not just internally among fellow workers but also externally with customers. Whether they have good or bad news to share, employees strive to be 100 percent clear in what they do and how they deliver on their commitments.

The Best and Brightest FinancialForce hires the brightest, most committed people around the globe and many employees say they’ve never worked for more creative and collaborative teams, thanks to the company’s core values. While the bar is high in hiring the best people, the company welcomes new employees with open arms, equipping them with everything they need to get up to speed and productive as quickly as possible.

The company also supports and respects the protection of human rights. Employees treat one another with dignity, respect and professionalism, and do not tolerate

“

We hold ourselves to the highest standards of integrity and ethics, and we trust our employees to make the best decisions for the company.

12

“ We will set expectations, and whether we have good or bad news, we will be clear in what we are going to do and we will deliver on our commitments. discriminatory or otherwise inappropriate behavior in the workplace. Employees are encouraged to speak up when they have questions or concerns. FinancialForce also supports employee success through regular performance and professional development check-ins that help employees progress their careers.

company has created an amazing place to work where talented people collaborate, armed with the tools they need to succeed and supported by an energetic and fun environment in which to thrive.

Additionally, FinancialForce offers its employees competitive salaries and a variety of benefits, which include medical, dental, vision, life insurance, disability protection, and flexible spending accounts (FSAs), among other great programs. In addition, FinancialForce offers a 401(k)-retirement plan, monthly commuter and wellness subsidies, pet insurance, legal insurance, and more.

Harnessing the Power of Diversity FinancialForce’s focus on diversity and inclusion strives to make the company a great place to work for everyone, everywhere. Research supports that companies that invest in diversity are better companies, period. A recent McKinsey study found that gender-diverse companies were 15 percent more likely to financially outperform their competitors and those ethnically diverse companies were 35 percent more likely to financially outperform.

A Strong Partnership with Salesforce Founded in 2009, FinancialForce has grown to a leadership position in the market. The company accelerates business value with comprehensive best practices and the most intelligent analytics—all on the leading business cloud platform from Salesforce.

The company’s diversity hiring program, FF4Inclusion, began as a grassroots effort by a few passionate employees. The initiative grew into a company-wide diversity and inclusion program, focused on welcoming traditionally excluded or marginalized individuals into the core of the company’s culture.

In fact, back in 2009, Salesforce CEO Marc Benioff had such a strong belief in FinancialForce that he supplied the company with its website domain name, which he originally owned. Salesforce Ventures helped launch the company as one of its first investors. Today, FinancialForce is backed by Advent International, Salesforce Ventures and Technology Crossover Ventures.

“Everyone is responsible for diversity and inclusion, so we proactively partner through professional and educational programs to make our work environment a better place for everyone,” says Tod Nielsen.

Headquartered in San Francisco, FinancialForce is a truly global company, with offices in Harrogate, North Yorkshire, UK; London; New York; Chicago; Seattle; Portland, Oregon; Sydney; and Granada, Spain.

Energetic and Fun Environment with Plenty of Benefits The key to FinancialForce’s success is the people that build, market, sell and support its applications. The

13

COVER STORY

A COMMITMENT TO MAKING THE WORLD A BETTER PLACE FinancialForce also focuses on social impact with the aim of making the world a better place. Every employee is allotted three 8-hour days to commit to a charity of their choice, and the company expects every employee to use this time to help make an impact.

For example, following the devastating wildfires in Sonoma County, CA, a group from FinancialForce drove to Santa Rosa to help the community there. FinancialForce brought more than 20 volunteers to work with Habitat for Humanity to help victims of the fires. Thanks to an outpouring of donations, Habitat for Humanity was able to provide new household items at little or no cost for many of the victims. The efforts aided in speeding distribution to those in need by organizing the backlog of merchandise and checking in participating community members.

In the last year, employees took part in a range of activities, including: dedicating 90 volunteer hours to the Cloud Gives Back Volunteer Day in San Francisco; reforesting the Alpujarra near FinancialForce’s office in Granada, Spain; and supporting multiple food banks, helping with school and holiday service projects, donating blood; and participating in animal rescue activities around the globe.

14

Company Name

Info

Alethix Mamta Patil President & Founder

Headquartered in Fairfax, Virginia, Alethix is a niche digital transformation services company to work for as it leverages trending technologies and industry’s best practices to deliver agile and cost-effective solutions. www.alethix.com

Algoworks Rachit Agarwal Co-founder & Director

Algoworks is an IT service provider recognized globally as a technology expert with offices in Sunnyvale. www.algoworks.com

AOPEN Stephen Borg CEO

AOPEN offers Best-In-Class, Cross-Platform, Commercial-Grade, Smart Vision Solutions in Cloud-based Digital Signage and Applied Computing. www.aopen.com

Appiness Interactive Visakh Viswambharan Founder & CEO

Appiness Interactive is a Product Development, UX and Digital Marketing firm specializing in Digital Services for the whole spectrum, from startups to Fortune500s. www.appinessworld.com

APTN Monika Ille CEO

APTN is the first national Indigenous television network in the world with programming by, for and about Indigenous Peoples, to share with all Canadians and viewers around the world. www.aptn.com

ATB Financial Curtis Stange President & CEO

ATB Financial is one of the largest Alberta-based financial institution. www.atb.com

Big Bang ERP Gabriel Tupula CEO

Big Bang ERP is a boutique consulting firm helping businesses to optimize and streamline the processes by implementing cloud solutions. www.bigbangerp.com

DevCom Slavik Lavryk VP of Software Development

Established in 2000, DevCom is a full-service custom software development company. www.devcom.com

FinancialForce Tod Nielsen President & CEO

FinancialForce is about helping organizations see their customers in full color, and that translates to employees who approach their work in living color. www.financialforce.com

HGS Partha De Sarkar Global CEO

HGS is a global leader in business process management. www.teamhgs.com

Company Name

Info

Immedis Terry Clune Founder

Immedis is a specialist division of The Taxback Group providing international payroll and global mobility tax services to organisations worldwide.. www.immedis.com

MainBot Boris Kesler Founder & CEO

The French startup Mainbot came into the existence with an objective to create and develop meaningful domestic robots, first for children, and later for the whole family. www.mainbot.com

Micro Logic Patrick Charbonneau Montreal Sales Director

Micro Logic is one of the 300 largest Quebec SMEs and a leader in Quebec as a value-added reseller of IT solutions. www.micrologic.com

Nice Barak Eilam CEO

NICE Ltd. is an Israel-based company, specializing in telephone voice recording, data security, and surveillance, as well as systems that analyze recorded data. www.nice.com

Salamander Hotels & Resorts Sheila C. Johnson Founder & CEO

Elevating and refining our hotels, Salamander Hotels & Resorts consistently delivers authentic experiences for guests. www.salamanderhotels.com

Square Consulting Yash Bhatt COO & Co-founder

SQuare Consulting (INDIA) was founded with the vision of assisting businesses and helping them with solutions to their problems. www.squareconsulting.in

Title21 Software Lynn Fischer Co–founder & CEO

Title21 is solely dedicated to deliver easy-to-use, flexible and integrated technology so that health sciences organizations can achieve compliance, gain efficiencies and ensure high quality, ultimately, to support improvement in patient safety and care. www.title21.com

Tudip Technologies Dipti Agrawal Chief Executive Office Tudip Technologies

Tudip’s mission is to ‘ create a niche’ by offering cutting-edge integrated services across technologies empowered by innovation, best-in-class process and world-class technology. www.tudip.com

Ubertesters Ran Rachlin Co-founder & CEO

Ubertesters offers a crowd of global, professional testers for hire with devices that can test any digital product and provide feedback to clients. www.ubertesters.com

Zappi Stephen Philips Founder & CEO

Zappi is built for marketers and insights professionals who respect the voice of their consumers as the most influential part of their decision-making process. www.zappi.com

Empowering Employees With Training Programs And Rewards

T

he workers of tomorrow’s world are striving for strategic opportunities using the lastest trends and technology to develop innovative solutions. These solutions can be diverse and different, as well as solve complex business and mission needs. Headquartered in Fairfax Virginia, Alethix is a niche digital transformation services company to work for as it leverages trending technologies and industry’s best practices to deliver agile and cost effective solutions.

Helping Customers Tackle Challenges There is deep meaning behind the company’s name as it is originated from the Greek word called “Alethia” which means “Personification of Truth”. Alethix continues to champion its customers to address organizational challenges to strategically transform their respective line of service and product delivery. To retain long-term success, the company uses a scalable approach to attract, employ and retain savvy, forward-leaning technical teams. Thus, the employees receive benefits as well as tools to enhance their personal and professional development. “When looking at corporate investments, the most valuable we’ve made are those that build strong operational capabilities in recruitment, hiring, and retention and in designing and implementing programs focused on building a talented and committed team,” says CEO Mamta.

Using her prior experience and knowledge, the President and CEO, Mamta Patil established Alethix to bring a more agile, innovative and result-based approach to deliver missiondriven digital transformation services to US federal agencies across national security, civilian, health care and DOD sector.

A Visionary Leader with Impressive Track Record Mamta completed her education at the University of Bombay with a Bachelor of Electronics Degree and holds professional certifications in a number of technology and project management disciplines. She is recognized as a visionary, influential business pioneer, and IT leader with an impressive twenty-year track record for concept-to-delivery execution of complex IT projects. Prior to founding Alethix, Mamta worked as a Technology Architect at Department of Homeland Security and prior to that a SAP Busienss Architect providing technology architecture, agile systems integration, cloud computing, and information management services for missioncritical programs across commercial and federal sector.

Being the CEO of a leading digital transformation services company, this veteran leader manages and leads the executive team with overall responsibility for both business growth and client satisfaction. Mamta is committed to establishing Alethix as a preeminent employer based on the company’s pillars of trust, passion, and consistency. Each of these distinguing pillars fuel every Alethix employee to deliver best-in-theworld IT services. Mamta believes that Alethix’s culture is driven by the concepts of “holacracy” where workforces form autonomous yet symbiotic teams set out to accomplish tasks and customer goals. Mamta ensures that employees reach their full potential by assigning them tasks that require multiple roles and skills.

Establishing a Footprint within Diverse IT Services Since its inception, Alethix has concentrated on offering niche IT support services in segments of DevSecOps, Agile, Cloud and Big Data. Aside from this, the company also focused on leading mission-critical initiatives successfully across US Federal Sector. These sectors are Immigration Reform, Borders Enforcement, Healthcare Analytics, National Weather Service Modernization, Air Mobility Command and Farmers Protection, and Conversation initiatives. As a result, this has helped Alethix to expand to a business of $25 million within seven years of its inception. This demonstrates that the company growth rate is good and workforces get lots of opportunities to improve their skills.

With corporate business & management experience, technical expertise, fiscal resources, and operational experience, Alethix has consistently demonstrated success record driven by a technique to cultivating collaborative and results-oriented partnerships with its customers to help them discover new opportunities. Alethix is providing Agile Systems Integration, Cloud Engineering and Big Data services supporting multiple U.S. Federal agencies like Department of Homeland Security (DHS), Health & Human Services (HHS), Department of Commerce, U.S

18

T H E T O P

COMPANIES To Work For In 2020

Mamta Patil President & CEO

Department of Agriculture and Department of Defense (DoD).

Message

instrument in the hand of the management that impacts Our people are the most valuable positively on the behavior and asset of Alethix and create a Best Rewards For Hardworking productivity of employees. So, Employees the company offers a wide range force that drives our company's Alethix uses 360 Evaluation process of benefits packages such as growth now and into the future. to conduct quarterly and annual Healthcare, Group life insurance, evaluations for its employees so that AD&D and Disability Insurances, Healthcare Flexible Spending Account and 401(k). it can deliver bonuses to individuals and teams who have Ÿ Training and Development: To enhance workers’ worked hard to achieve its objectives and goals. In addition, development, the company offers a training budget Alethix sets up outdoor and indoor team activities such as along with its Innovation Center that provides all bowling, dave and busters, and top golf to celebrate employees with a platform to conduct technology important project milestones for all project teams. “Our assessments on the latest technology trends.

PM’s are given a budget to give spot awards (amazon gift Ÿ Mentoring and Coaching: At Alethix, every employee certificate, baseball tickets) for recognition of core Alethix is assigned with a mentor who focuses on guiding them values as part of providing support to our customers,” says on technical, business and cultural matters. As a result, Alethix CEO Mamta. this develops collaborative relationships between members across the company.

Security and Benefits for Workforces For any employee, having security and additional benefits Best Place for New talents boost their value and satisfaction within the comany.

For those candidates who want to experience delivering Alethix focuses on following four attributes to ensure the digital transformation services, Alethix is a great place to highlest level of employee satisfaction and retention work for as it is a dynamically growing small business enabling US federal agencies within national security, law Ÿ Work-Life Balance: The company understands the enforcement, healthcare, civilian and DOD sector dynamic nature of customer’s business and mission successfully meet their mission needs. The company needs and therefore, works in partnership with leverages the latest technologies such as DevSecOps, Agile, customers to maintain balance of work across the team.

AI, ML, Big Data and Cloud to deliver strategic consulting So to boost its employees’ energy, Alethix endorses and niche technology services. Employees at Alethix will rotating telework (as per the TO requirements), not only grow in their technical skills but will experience a organizes team-building activities and ensures that they company that truly cares about the growth of each and take regular personal time-off. every employee. Ÿ Miscellaneous Benefits: Benefits are a useful

19

Appiness Interactive: An Amazing Workplace Promoting Practical Creativity

T

he modern workforce is highly attracted to the finest work culture. The key to long term success is the culture that is carefully built and nurtured in the organization. There is no right option on which culture should be practiced by the companies. However, the organizational culture should be guided by the core principles and be up to date with the current scenario to create positive results. A strong work culture can nurture happy employees, putting an organization on the path to success.

Appiness Interactive is one of the companies that is fostering a team culture that is open and dynamic. When it comes to startups or any business, brand building and work culture play a big role in attracting talent. Established in 2012, Appiness Interactive is a Bangalore based Product Development, UX and Digital Marketing firm specializing in Digital Services for the whole spectrum, from startups to Fortune-500s. It started as a medium to bridge the gap created with rapid changes in web technology where the incumbents were not able to adapt and master the new developments.

Leaders behind the Curtain The Founder and CEO of Appiness Interactive, Visakh Viswambharan, is excelling at creating the best company culture. Appiness Interactive is the brainchild of Visakh. He has been a part of many successful ventures throughout his journey.

Visakh is a serial entrepreneur who has also been recognized as the Young Entrepreneur of the Year by the Indian Achiever’s Forum. In 2018 he acquired the F&B chain Cuppa Beverages Pvt. Ltd., later he also founded the KNOiT platform which is a chat-based system for the gated communities. His endeavors as a business leader have been successful due to his exceptional skills and strategies.

However, Appiness was supported and built by other key contributors. Rigin Velayudhan - Co-Founder & COO, a colleague of Visakh, while they were employees, joined hands along with Sunil P Thomas - Co-Founder & CMO, an investment banker and graduation mate of Visakh to establish Appiness. Rigin is an expert in bringing business insights into the digital sphere, enabling brands and organizations to transform into new-age digital entities; he handles a few of the key accounts of Appiness. Sunil is a seasoned strategist who has years of experience in Digital, Strategy, Consulting, Transformation, Content, Marketing, Operations and Sales; Sunil and Visakh have Co-Founded a couple of other successful ventures too.

This team of 3 and the organization took the next step by onboarding Visakh’s childhood friend and schoolmate Vijil in 2018. He was handling sales at some well-known brands like Star Network, Whirlpool, Sabmiller, etc. He brought in a whole new perspective from the consumer space to the tech firm.

Happy Team Immune to Excuses A Happy Team is a reason for the company’s success.

Appiness believes that employees are at the center of everything they do. Thus the team works hard to ensure that the startup remains focused on scaling, acquiring customers and getting to market, and not worry about all the issues that arise with initial product development. In order to deliver the best results, Appiness makes sure that the company attracts the best people with the right attitude. “We always told the HR team to hire attitude and train skills,” says Visakh.

A skillful team with the right attitude is immune to excuses.

Each team member is well trained by leaders and provided with the best technologies to help them deliver excellence.

This approach helps the company to stay at the top of the latest trends. The young, passionate and aggressive teams of individuals are striding the un-trodden path to achieve excellence. Praising the team members, Sunil asserts, “Our team is awesome. And we try really hard to stay that way.”

Open and Communicative Company Culture Appiness promotes an open and communicative culture that allows individuals to provide undaunted out-of-the-box ideas. Through Practical creativity, the employee is allowed to pitch the ideas without any hesitation. The belief is that an idea is only good as the returns it fetches for the clients. If the idea is bringing positive results, the company is more than happy to implement it. “We are not here to create immortal art; we are here to generate revenue for our clients,” asserts Sunil.

Everyone is responsible for diversity and inclusion, so one must proactively partner through professional and educational programs to make the work environment a better place for everyone. Rigin adds, “We have an amazing balance of male to female ratio and we operate like a family.”

Room for Fun and Opportunities Due to the open culture, the workspace allows each

20

T H E T O P

COMPANIES To Work For In 2020

Vijil Vijayakumar CPO

Rigin Velayudhan Co-founder & COO

Sunil P Thomas

Visakh Viswambharan Founder & CEO

Co-founder & CMO

Message

individual to have room for work and 1st review is on the 3rd day with the fun altogether. “A happy heart is HR team, 2nd is a lunch or dinner with the Founders on the 3rd week more productive than an unhappy yet and the 3rd is with the HR and team highly skilled resource,” says Visakh.

We do not redefine or lead in the 3rd month. “This gives a Thus, the company promotes clear indication on how much we care recreational activities that not just reinvent the wheel. We about each individual,” says Rashi help boost the social skills but also believe in practical Ramesh, HR Manager. enhance teamwork. Appiness Team looks forward to APL (Appiness creativity, where the idea Premier League) every year, 4-month Achievements By Far yields promising returns. If madness with indoor and outdoor To date, Appiness Interactive has been games. “We see the attrition rate to successful in bagging 50+ design you think your idea can be as low as 0 in this period,” says nominations and has won 35 change the world then Vijil, CPO of Appiness. international design awards. The Some of the other key benefits are company has also been nominated as Appiness Interactive is the India’s best digital startup of the year constant learning & development and place for you.

2013. The achievements are sheer onsite opportunities. Training plays hard work of the employees. Appiness an important part in any employees’ career as it helps them to learn the has grown the team constantly and latest technology and also to boost their career graph. We now has an employee strength of 150+ people. genuinely believe in enhancing the skills of our people, we Above all Appiness is a self-funded company. Appiness has try to push their limits and we know someday they will thank also launched a Product Partnership Accelerator called Appy us for the constant demand for perfection and productivity Hours in 2016. Appy Hours is amongst the best Product beyond their normal limits. “I strongly believe that a Development Accelerators. The startups can overcome the manager who makes you comfortable by not pushing your initial hurdles of getting in the market with a good product at limits are not doing any justice to you in long term,” says a significantly lower cost with the help of Appy Hours. And Visakh. has invested in 8 Startups. And the startups have won 9 Triple 3 is another thing Appiness’ HR team follows to make awards in less than a years’ time; which includes the Most sure all the new joinees are comfortably settled in. When a Innovative Startup at the World Startup Expo. new employee joins apart from the regular induction and training 3 times of review is done within the first 3 months.

21

Corporate Environmental responsibility

The Importance Of

ENVIRONMENTAL Responsibility In The

CORPORATE WORLD

T

he rising environmental crisis is not a new update for the humankind. One of the most important challenges faced by the human race is the successful identification and management of environmental risks. Adding to the challenges is the global nature of environmental risks that make the assumption and practice of environmental responsibility difficult. The ecological duty is often recognized to have many sides and negotiated between social actors as numerous other, challenging responsibilities. However, environmental responsibility is often handled negligently.

The environmental crisis has been ignored for too long, but now we all are pressed to radically change the way of living and also the way business is done. Businesses have largely contributed to the crisis and have ignored the environment or social costs to pursue profit. To reverse the effects the business will have to move the markets towards more sustainable practices.

By implementing a range of strategies, organizations can address environmental issues. The environmental footprint can be reduced by implementing the right changes. For instance, an accountant can be part of the solution, where they can help nature and also manage the costs. Through harnessing corporate power, one can make the necessary shift towards a sustainable economy.

The History of Environmental Responsibility A concept of “earth jurisprudence” was introduced, which was a theory underlying the law's ability to protect the environment to regulate businesses that pollute. This

22

could be defined as a much older concept, dating back in 1600 during the creation of British East India Company.

Although, since the 1970s awareness of this environmental crisis has grown, due to the prominence given to major environmental disasters like Sahelian droughts of the 1970s and 1980s. Correspondingly, the nuclear accident at Chernobyl in 1986 affected immensely on the environment.

All this drew attention to the fact that the human ecosystem is threatened by crucial imbalances in productivity and in the distribution of goods and services. The accelerating progress did not benefit the environment and affected environmental stewardship.

Over the past few decades, the environmental aspect of Corporate Environment Responsibility (CER) has been in talks, as the stakeholders increasingly oblige companies to become more environmentally aware and socially responsible. The traditional business model portrayed environmental protection as a mere “public interest”, however, these unconcerned actions have led to severe damage. Major steps towards the prevention and alleviation of the environmental damage have been taken up by the private sector, and have adopted an approach of coresponsibility. Government and organizations have started suggesting strategies for the protection of the environment and alongside economic growth.

Going Green and Growing Fast The challenges cultivating from the growing population and changing climate have become a more concerning issue.

However, the key to it is the innovative entrepreneur who might bring a solution with their drive and imagination in the industry. The job rate in the solar and wind industry is growing at 20 percent per year, which is 12 times quicker than the general economy. In addition, the clean energy

industry is introducing new opportunities for entrepreneurs.

However, the big industries are ignoring green energy as it may lead to lower oil profits in the end. These energy efficiency job accounts of 2.2 million American workers, amongst which 70% are employed by companies with ten or fewer employees. Although with rising awareness, falling prices and more interest, the times are promising for the entrants entering the industry or introducing something innovative that would disrupt the whole industry.

The rapid expansion is not just promoting clean energy but also other innovative ways, which are contributing immensely to the good environment. For example, in the U.S. around 35% of solid waste is being recycled or composited. The one country that excels in this green energy transformation is Sweden, it has been successful to recycle or incinerated about 99% of household waste. This is known as the Sweden Recycling Revolution and this initiative was so successful that the country has worn out of the trash for their recycling plants and has begun to import trash from other countries. Plastics have always been a hazardous thing. People assume that America has the biggest share of plastic consumers, but China claims the throne here with greater than 50% market share. To control its ill effects plastic-recycling companies are estimated to top $56 billion by 2024. Companies are striving every day to accumulate and reproduce electronics, scrap cars, metals, and more. The recycling industry is on the go to do the damage control caused by humans in all these years.

Corporate Environmentalism Is Evolving The 1980s witnessed the voluntary participation of corporations towards environmental initiatives, which therefore was named as corporate environmentalism. To curb the greenhouse gases and prepare countries and

23

Corporate Environmental responsibility communities from the inevitable effects of climate change the leading business leaders hashed out a deal. Some reputed companies have stepped into the game like Apple, Panasonic, and Walmart.

Apple is known for its cutting-edge design and tech, however, it holds the same reputation when it comes to going green initiative. The company's $848 million energy deal with a solar farm in California enabled Apple to power all its operations with renewable energy. Later, the company also made a commitment to get 100% of its paper packaging from sustainable sources to protect the world's remaining forests.

Panasonic has invested in ways to help employees reduce commute emissions, where the employees use the company's transit subsidy and 2,700 carpooling in commuter buses. The mega-retailer Walmart is not far behind in the race, the company has made some major sustainable choices, which have huge ripple effects on the market due to its large market share. Walmart has come up with a chemical policy that provides a strong incentive for suppliers, which abide by stricter standards or they can risk losing Walmart's customer base. This bold standpoint from the globally renowned companies has helped to strengthen support for climate action and sustainable business practices.

To conclude, we don't want to debate climate change, we want to stop it. In order to extend the survivability and increase the proďŹ t rates companies have to adapt the environmental duty. Due to the greater awareness of this topic in both social and business markets have taken environmental responsibility seriously. The customers have responded satisfactorily to companies with better CER. Studies are trying to ďŹ nd a balance between economic growth and cleaner environments, which might help to reduce the carbon footprint. With joint efforts towards the environment, humans could thwart their pollution and carbon footprint on the natural resources.

24

Big Bang ERP: Maximizing the Success of Cloud Business Transformation

F

or any company to grow in the long run, it is highly important to understand the role of balancing.

However, companies nowadays have shifted their focus more on providing better services and products, resulting in dilution of its focus from the employees. Sooner or later, these companies get to understand the importance of keeping a perfect balance between its employees and its clients. More importantly, it is vital to always keep its workforce motivated because it is they who build the services and serve the clients.

Understanding the importance of employees’ expertise, Big Bang ERP focuses on the career growth of the employee by offering them hands-on experience and soft skills training, including biweekly coaching, quarterly reviews and mentorship. Further, to enhance their skills and development, it provides hands-on experience with the customer even as an intern with deep industry learning. Each team member needs to vested in the success of the customers, balancing both delivering results to customers as well as engaging in learning opportunities.

Offering Vast Portfolio of Cloud Solutions Big Bang ERP is a boutique consulting firm helping businesses to optimize and streamline the processes by implementing cloud solutions. Its highly skilled team of experts works with organizations to achieve exceptional business improvements so that companies can focus on what they do best rather than on non-value-added activities. The company offers professional services and enterprise advice (Business Process Review) related to several cloud systems, including Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Manufacturing Resource Planning (MRP), Information Technology System Management (ITSM) systems and other applications.

Additionally, it also provides services such as implementation, rescue (for mismanaged implementations that need saving), integration, migration, customization, support, training and even business systems advisory (BSA). The company analyzes its clients’ business needs and recommends the best solution from its vast portfolio of cloud solutions and provide the necessary services related to the products. Its leading core products include NetSuite ERP, Salesforce CRM, Mavenlink, Rootstock ERP, ServiceNow, and FinancialForce.

A Creative Problem Solver Gabriel Tupula, CEO of Big Bang ERP, has cumulative experience in information systems, software development and internet marketing, allowing him to be a creative problem solver and a result-oriented project manager. As an analytical thinker, he is uniquely able to see the big picture and create a roadmap to tangible results—plus, he has the drive and ability to cross the finish line. Further, he reconciles the gaps between advanced technological concepts and practical applications, even filling in for employees or full departments when needed at his boutique consulting firm. He is always willing to adapt his strategies to meet the needs of his clients, as each business is unique in its processes. As a particle designer, he aims to use existing tools and out-of-the-box solutions to create a perfect fit with a client’s requirements and business culture.

Gab’s dedication to ongoing professional development allows him to keep abreast of the rapid changes in technology and offer clients the most up-to-date business solutions. He is the president of his executive networking chapter, Corporate Connections, a board member of the SDC District Central—Société Développement Commercial and a contributing member of the Forbes Tech Council.

Great Leadership Equals Happy Culture For a company to be effective in the long run, it needs a happy culture and exceptional leadership. Big Bang ERP’s culture is defined by the great employees who work there.

The team is made up of talented individuals who strive to think up the most creative and effective business solutions.

The company has immense diversity as the employees come from different career paths including, engineering, IT and business. Employees working at Big Bang ERP have a great chance to learn from and collaborate with the best of the employees.

From the first day at Big Bang ERP, the employee is presented with an opportunity to interact with the clients and is also encouraged to tap into the fellow teammate’s knowledge and experience through mentorship. Ramping up in Big Bang ERP’s knowledge-sharing environment is easy, and participation in the growing library of technical resources is encouraged. Furthermore, every employee’s career path is clearly outlined, and as performance

26

T H E T O P

COMPANIES To Work For In 2020

Gabriel Tupula CEO

increases, so do the responsibilities.

By working at Big Bang ERP, employees have the opportunity to create a personalized plan for the optimal career path.

Message

participate in annual charity events like volunteering at city food banks at Christmas and competing as a team in a charity soccer tournament.

Further to keep the employees motivated, Big Bang ERP organizes corporate events at regular interval of time such as sugar shack where group innovation presentations & team building activities were on the menu alongside the usual maple syrup sugar rush and apple cider. Summer BBQ is another great example where employees were divided into six tribes battled it out for the honor of Big Bang ERP Survivor champion. Christmas Party and Corporate retreat are some of the yearly events.

All these activities and outing helps in team bonding and also keeps the environment light.

A chance to learn and develop with the best!

Investing in Employees by Providing Additional Benefits In addition to offering competitive salaries, Big Bang ERP also provides a whole list of employee benefits such as: Ÿ work from home options Ÿ travel opportunities Ÿ continuous employee training and development Ÿ group insurance, RRSP plans, and foundation investment opportunities Ÿ subsidized public transportation passes Ÿ sponsored corporate events including the company retreat Ÿ trendy office with snack bar and free parking Ÿ in-house yoga and fitness classes and an onsite certified health coach Ÿ access to the latest, greatest technologies Ÿ weekly happy hours with craft beers Ÿ Birth-day-OFF (yeah, everyone gets the day off on their birthday!) Ÿ concierge services like car washes, tire change, dry cleaning and manicure salon Ÿ fun extras when you need a little break in the day like the badminton court in the back office, loft chill space, or a karaoke machine!

Big Bang ERP is committed to helping build stronger communities beyond just their immediate team. They

Celebrating Milestones Big Bang ERP recognizes and celebrates milestones of its every employee. It celebrates anniversaries of every individual at monthly meetings and happy hours, and for those who complete five years, CEO appreciates their loyalty and dedication by giving a speech with a presentation. Additionally, every annual milestone is recognized with an employee gift, from a laptop cover to a jersey, even an iPad! Big Bang ERP continuously gathers feedback and generates business inputs via surveys conducted in a web-based employee engagement platform.

During its monthly meeting, it reviews trends as a direction group and talks about the results and addresses any issues.

The company has an internal metric that it reports on for both employee satisfaction and engagement in the surveys.

27

Mainbot:

Maker of The First Educational, Interactive, And Customizable Robot

W

hile the innovation itself is as yet advancing, likewise educational necessities and difficulties too are evolving over the years. Nowadays, parents are busier than ever and don’t have the time to put their full attention on children’s development. Their main concern is to keep kids entertained and at the same time, enhance their growth. Therefore, they need a solution that can help them in children’s development. The French startup Mainbot came into the existence with an objective to create and develop meaningful domestic robots, first for children, and later for the whole family. Since its inception in 2017, the company believes in a future where robot companions work alongside humans, and augment their potential as human beings.

Winky: A Learning Companion for Children Mainbot is preparing children aged 5 to 12 for tomorrow’s world by teaching them robotics and programming. It is creating robots for life, today for children and later on for the entire family. The company established a strong presence by performing the best French crowdfunding campaign on Ulule.

This forced all the French medias to cover its story making people aware of it. The robotics company has developed Winky, a modular and educational robot companion for children. This robot teaches children the principles of coding and robotics in a fun way.

Mainbot’s Winky is the first educational robot that boosts cognitive performance in children. The educational robot combines teaching and entertainment and increases the level of concentration and the duration of learning sessions for children. For children, it is a genuine learning companion as it directly interacts with them as well as encourages and helps them correct their own mistakes in real-time. Its modular supports different accessories for different needs.

Core values of Mainbot Core values form the foundations on which a business is built. To be upheld, they must be implemented across the entire business, recognized by employees, and referred to throughout the decision-making process. Mainbot’s core values reflect its dedication to enhancing employees’ development as well as paving the way towards success.

These core values are: Customers and profit, Scope, Employees, and Organization.

A Serial Entrepreneur behind Mainbot’s Success and Growth The Founder and CEO of Mainbot, Boris Kesler is extremely passionate about robotics and founded & managed several startups. He studied at the IE Business School in Madrid. Hardware entrepreneur at heart, he began his first robotics project at 15 with a robotic blog about ethical dilemmas and innovation. Later, the dynamic leader developed a robot for visually impaired people for the Google Science Fair after he created and managed an association of over 20 people to develop several innovative robots, which amongst many achievements deeply interested Bruno Maisonnier (Aldebaran Robotics founder, exit for 100M€ in 2013 to Softbank Telecom).

Boris believed in his capabilities and worked in the robotics French news portal “Planète Robots” and in parallel, as a Chess Teacher in Paris. Moreover, he founded two tech startups about wearables “Lepiq”, the first high-end smartwatch and then “MainTool”, the first smart strap for every watch. After this, the competent leader established MainBot. Being the Founder of the leading company, Boris ensures the all the employees are working in accordance with the company’s vision. He conducts weekly meetings and 30

T H E T O P

COMPANIES To Work For In 2020

monthly teambuilding sessions for them to have good communication with their manager. He always keeps an open-door policy to ensure that his team can talk to him anytime.

Encouraging Employees’ Ideas

‘‘

We have the firm belief that robots should prepare children for tomorrow’s world.

The CEO Boris knows that its employees are one of the important assets that are contributing in the growth of Mainbot. Therefore, he ensures that the company stays as stable as possible and every month for 2 hours everyone interacts about anything altogether. By doing this, they could have new ideas or sharing problems resulting in sharing of thoughts between them. In this way, workforces have the opportunity to bring their idea into existence or solve their issues.

nice decoration related to its brand.

The company also provides T-Shirt, goodies or additional stuff like linked to its brand or product so that its workers become proud of the product they have developed. Hence, employees’ morale and spirit are boosted by Mainbot.

Searching For Best of the Best Candidates

Today, the business landscape is crowded with many companies that are offering different products or services.

Individuals around the world have lots of options to choose from. Therefore, it is necessary for companies to differentiate themselves from others. To reinforce its presence, Mainbot has an outstanding growth rate since its inception. The company is forming a global imprint in the marketplace with its very fun and cute product Winky.

Thus, it employs only the best of the best candidates so that they can contribute in preparing children for today’s and tomorrow’s world.

Celebrating in a Unique Style Every organization recognizes and celebrates the milestones of its employees in its own way. For Mainbot, it offers paid vacation for employees as well as improves the office with

31

A Team-Based Culture With Employee Participation On All Levels

C

ompany culture is important to employees because workers are more likely to enjoy their time in the workplace if they fit in with the company culture.

Employers can improve productivity and employee retention through a strong office culture. Furthermore, a good company culture also reflects good leadership. SQuare Consulting understands that it is important to present every employee with its equal share of opportunities and space to grow within the company.

A Strong Foundation for The Employees Since the inception, Yash Bhatt (COO and Co-founder) has been the operations and back end guy for SQuare Consulting.

He is the person behind the successful strategies as well as the operational wizardry to many of the clients at SQuare Consulting by giving the simplicity in the strategic implementation. Waving the company through the crisis, he has been the backbone of SQuare and supported the company in difficult times. He has helped the company to wave through the crisis and supported it as a backbone. It wasn’t always easy, but it has been a learning process, and through all the hard work and patience the team has have managed to do more 50 projects in the last decade and hired as well as trained more than 3000 employees across our projects. This builds a strong foundation for the people who directly or indirectly work for the company.

Never Giving up Despite the Challenges SQuare Consulting (INDIA) was founded with the vision of assisting businesses and helping them with solutions to their problems. Initially, the company faced a lot of market resistance from the traditional businesses that were hesitant or even ignorant of the whole concept of consulting services or an external person trying to help them out. Along with this, there was the problem of sustenance of the company in itself or the business where all the tasks of the business development, as well as the availability of the core consulting team both had to be managed. Despite the challenges, the company stood strong and today is one of the leading Business 32

Expansion Consulting and Franchise Management Consulting Industry in Gujarat. Until today, the company has proudly trained 5,000+ employees and served about 1,93,674 customers in total. Also, it has invested about Rs. 24,92,74,645 total amount in the market.

Core Values Reflect The Company Culture As the COO and Co-Founder of SQuare Consulting (INDIA), Yash personally believes in the core vision and values of the company. The values represent the core beliefs about how SQuare Consulting conducts the business. These values are: Quality – Total Commitment to quality at all levels of operations. Ÿ Integrity – Doing the right thing no matter what. Ÿ Inclusiveness – Building a structure that is without discrimination or bias. Ÿ Profitability – Making decisions that help businesses grow. Ÿ

Company Culture Promoting Passion, Knowledge, and skills Any company is built on the work culture, and this culture comes with passion, knowledge, and skills. At SQuare Consulting, the team promotes a culture where the knowledge and skills are equally appreciated. For them the three most important part of developing a healthy work culture is,

Ø Passion – Without true passion for working there is very little chance to truly excel at something. Ø Knowledge – In the words of Sir Francis Bacon, a great English Philosopher and statesman credited with developing the scientific method or empirical method in the late 16th century “scientia potestas est” or “Knowledge is power” and power is the one thing that will be important in achieving excellence.

T H E T O P

To Work For In 2020

Yash Bhatt COO & Co-founder

Ø Skills – No one is born with skills, skills are acquired over time with efforts and it is this acquisition of skills that will lead to excellence.

Many Faces, One Mission

‘‘

Young and talented people always have the desire to do things in life, we believe in people who want to learn, to grow and to excel!

Teamwork is used across many alternative industries to extend performance, and employee unity for healthy company culture. New ideas are always welcome at SQuare Consulting. Together as a team they reach out to the next level of businesses, and keep the right balance between prosperity and welfare, for franchising and hospitality industry as a whole.

location and type of business models that they are working for. The Middle Management and Corporate teams are given Quarterly Business Reviews (QBR’s) to analyze what kind of performances they have managed to extract and if they have failed, the experienced team of leaders coach them to be better versions of themselves.

Employees are important and so

are their milestones The company has special star rating systems for all employees that take the Employee of the Month to the next level. Repeated recognition as Employee of the Month for 2 months in a row gets a One Star recognition to the employee, which stays for 12 months. If that same employee manages to repeat the same streak in the next 6 months he/she gets a second star, which is valid for another 12 months. Those who manage to do the same thrice are 3star employees who directly qualify for a 100% raise, which is possible in timeframes of less than 12 months. We promote this kind of culture at SQuare Consulting.

Host of Reward Programs SQuare Consulting provides a host of reward programs for the employees. The main goal behind these reward programs is to recognize the potential of great employees by offering them performance-based incentives.

To elaborate further, SQuare Consulting retail employees get the Store Target Incentives (STI’s) dependent on their 33

Importance of Company Culture

Want A Thriving Business?

Focus On these

5 Company Culture!

C

ompany culture is a popular buzzword across all industries and is used to describe the culture within an organization. Typically, a good culture produces content and hard-working employees who stick to the long haul.

On the other hand, a poor culture leads to detached employees, poor productivity, and high staff turnover.

In today's connected and complex world, every organization has defined its own definition of a company culture but all of them fall under the same definition. Generally, company culture is defined as the environment in which employees work, and a variety of elements including company's mission, value, ethics, expectations, and goals. After getting familiar with the definition, the question now arises why company culture is importance for business success?

34

Why Company Culture Matters?

For every organization, its culture can be the strongest quality or greatest liability. A culture that is hard to replicate offers a competitive advantage to the company. With different cultures present today, employees have a variety of

In this model, employees feel that their role in the business is crucial for the operation. They take ownership of their work and are willingly responsible for the outcomes. Also, workforces get the opportunity to display their skills while completing task and conďŹ dence in their decisions regarding the projects they are handling. Furthermore, requests for bonuses, wage increases, and position changes are considered seriously and granted when it is appropriate.

How to put it into practice?

To implement this model, organizations should focus on employees' development and offer them freedom, transparency in the working environment. Delegate tasks to every employee and make them responsible for it. By doing so, business leaders are creating an atmosphere where employees are developing their skills. As a result, productivity is increased which leads to the overall growth of the company.

options to choose from. Many business leaders started putting emphasis on the importance of corporate culture because they observed that having a good culture leads in high retention rate of employees, success in business, growth and expansion in diverse sectors along with increased productivity. The difďŹ cult task for these business leaders now to identify what type of company culture is ďŹ t for their business. Listed below are a few common cultures to help them understand what culture they have or they might need to practice in the company. According to Forbes, companies with strong cultures saw a 4x increase in revenue growth. Gallup suggested that highly engaged workplaces see a 10% increase in customer ratings and a 20% increase in sales. Also, happy employees are 12% more productive.

For example: Adobe is a company with a culture that avoids micromanaging in favor of trusting employees to do their best. Employees are given stock options so that they know they have both a stake and reward in the company's success.

Type 2: Customer-Centric Culture A customer-centric culture is all about customers and how to meet their demands. This culture promotes employees to see everything through the eyes of the customer. They have

Type 1: Empowered Culture

to make appropriate decisions based on their observations.

The main aim of workers is to deliver a consistent level of stellar customer experience. Also, products and services developed according to the requirements of the clients.

35

Importance of Company Culture How to put it into practice?

How to put it into practice?

Here, the culture of the organizations should focus on developing products and services that can meet the client's demands. These organizations should train the customerfacing team properly to deliver best experience. In addition, every decision taken by them should be based on the mottos like “customer is always right” and “a satisfied customer is the best business strategy of all”.

To implement this model, organizations need to create and maintain a proper guideline for senior members and employees to follow. Furthermore, it should allow managers to divide responsibilities to the people in a logical way, creating an additional layer of efficiencies. By having a clear line of communication, the tracking of ongoing activities, the status of projects, and the quality of work can be monitored at all levels.

For example: Amazon is a company with a culture of customer service excellence. The company is always ready to serve its customers.

Type 3: Hierarchy Culture In this model, the traditional top-down hierarchy is maintained within companies. There are various levels of management between leaderships and workforces that results in low level of communication between them.

According to management level, managers have the authority and power to allocate resources, reward, and punish behaviour and give orders to their subordinates.

Moreover, subordinates know whom to report to and where to get information and directives.

For example: Founded in 1892, GE is about as traditional as they come and is well-known for its cut-and-dry management practices. Recently, however, in favor of more regular interactions between management and staff, it scrapped the conventional performance review and is even introducing an app to help promote feedback.

Type 4: Clan Culture This model imitates family-based culture. Since employees spend most of their time in the office, strong bonds of loyalty, tradition, and commonality generally form. The

Boss

Managers

company drives employees through shared goals, vision, outcomes and outputs rather than setting stringent rules and procedures. When compared with hierarchy culture, there are less levels of management between leadership and employees. In companies, employees are close-knit, work together as a community and typically place their peers' needs first.

How to put it into practice?

Workers

It is fact that a happy team creates a happy business. So, the company needs to focus on employees' happiness. They should create an environment of teamwork and family, where people have strong loyal ties and working towards a common cause.

36

For example: Walt Disney is most recognizable brands in the world and has the kindest community on the planet. It is compassionate towards each of its employees.

Type 5: Innovation Culture To stay relevant in the competitive market, innovation

allows organizations to bring new ideas and plays a vital role in economic growth. It is kept as the core strategy for developing any new products and services. Moreover, in this model, the company encourages employees to present new concepts for optimizing and streamlining the entire business operation. Its focus is not only on creating new ideas, but also on pursuing a systematic process in order to bring those ideas to fruition.

How to put it into practice?

In order to enforce this culture, companies should create an environment where everybody feels comfortable communicating their ideas. They should also have diverse set of personalities to foster more creative ideas. By having different set of perspective, complex issues can be solved as well.

For example: Tech giant, Google is always innovating new products, services, and solutions for companies.

At the end of the day, irrespective of size and sector, all organizations fall under the same culture. Rather than trying to ďŹ t into a single culture, they should focus on the aforesaid models to better understand how different companies function and maximize their growth and make people recognize for the good culture.

37

Title21Health Solutions: A Place Where Passion And Drive Meet Innovation

T

he constantly shifting economic landscape has forced the organizations to face the biggest question—whether the current workforce can help them make the transitions necessary for the success of the company. The mistake companies tend to make is prioritize short-term financial results over the long-term well-being of employees. The companies that shed workers not just lose the time invested in training them but also lose the networks.

Technological transformation and intensifying competition can be addressed by thoughtful planning of the workforce Title21 Health Solutions (Title21) trusts its employees to perform well.

Title21 Health Solutions believes in long-term hiring. In the history of eighteen-year, the company has never had a layoff.

It has a motto that as long as a person cares, wants to learn, works hard, and is committed to doing the job for the customers, the person will have a place at Title21 Health Solutions. The company not just trains the employees but also assures them by providing the benefit of stability and career growth.

Ironically, Lynn’s background in consumer-packaged goods turned out to be a great foundation for her work at Title21.

She asserts, “Just as in consumer marketing, the voice of the customer is critical to serving the dynamic needs in the healthcare segment.”

Treating the Patients as Quickly and Safely As Possible Title21 is solely dedicated for delivering easy-to-use, flexible and integrated technology so that health sciences organizations can achieve compliance, gain efficiencies and ensure high quality, ultimately, to support improvement in patient safety and care. For decades, Title21 has collaborated with leading healthcare institutions, and in this period, the company has closely paid attention to the pain points and requirements. The end-user’s feedback is comprehensively involved to advance the product and services. Through the feedback, users convey what they need, like and want. At Title21, the team strives to make the customers’ lives easier, and aim at supporting the most advanced and innovative patient treatments both quickly and safely.

A Leader Inspired by Personal Experience

personal experiences and overcomes it by generating innovative ideas. The same goes for Lynn Fischer (Cofounder and CEO) who drew on her personal experience to innovate and help improve patient safety and outcomes.

While she was young, her father suffered from melanoma.

Her father was saved due to the advanced therapy he received, and this incident made an impression on Lynn’s young mind. With an aim to help in some way to improve patient outcomes, she co-founded Title21 Health Solutions.

The company focuses on creating excellent technology to support the advancement of curative therapies while complying with the Food and Drug Administration regulations and industry standards.

Along with her professional background, her educational background has helped her in handling the demands of the business. Lynn earned her Master in Business Administration from the University Of Pittsburgh Katz Graduate School Of Business, which prepared her well for the challenges of leading and scaling an innovative healthcare technology company.

Fostering a Culture of Excellence Title21 fosters a culture of excellence through trust, a shared commitment to the mission, and the ability to admit and learn from failures. The company serves the most prestigious hospitals and healthcare companies in the country. The team strives every day to exceed the expectations of customers and continues to innovate the software to deliver the best technology. “The Patient is Our True North,” says Lynn Fischer. In addition, Title21 offers technology that helps support them being the best, so it fosters a symbiotic partnership.

A strong leader is someone who learns from his or her 38

T H E T O P

COMPANIES To Work For In 2020

Lynn Fischer Co-founder & CEO

Message Team Members Can Define Their Own Success

If a person wants to work in an

Recognizing Team Members Who Go Above and Beyond

environment where you are making a Employees can only contribute to the Title21 team members are passionate success of the company when they about supporting their customers to huge difference in one of the most succeed in their career path. Personal bring cutting-edge technology and exciting fields of medicine, growth is equally important and services to patients. Title21 immunotherapy technology, then highly practiced at Title21. Every appreciates those who are driven to Title21 is an exciting opportunity. If team member of the company is free make a difference and are passionate to define their own success and about improving healthcare through you want to work with a super smart career path. The key is to connect the technology. To recognize and team who are all dedicated to the head and the heart by identifying an celebrate these people, the company mission, it truly is a great place to employee’s passion and combine it arranges lunches, special gifts, and with the business opportunity. When recognition for their milestones. work. We all have fun together, but people are passionate about their Also, the team appreciates one we work hard and take our work very work and want to make a difference, another through the process of fun seriously. excellence happens. Lynn says, “I am activities that reinforce the a big believer that anyone can learn company’s culture and focus on the to master any subject if one has the patient. right mindset and is willing to put in the work to Each year, the company announces awards for the team accomplish his/her dreams. Making excellence a habit in members who have outperformed themselves throughout everything we do is our goal.” This kind of environment the year. The team collaborates and supports one another. encourages continuous learning and growth to the benefit of The environment is healthy where everyone celebrates one the employees, company, and customers. another’s success.

39

Tudip Technologies: Promoting Careers with Promising Bright Future

G

ood employees are like deep roots holding the success of an organization. To understand the working of a successful organization one must understand how well the organization treats the employee.

Incepted in 2010, Tudip Technologies admits that employees are the backbone of the company as happy employees lead to happy clients which in turn leads to a successful company. The organization has many recreational events to keep the employees engaged. Regular training sessions are organized on various software related topics to keep them updated about the latest software. At the end of the month, on every 4th Saturday we have an Improvement Day where all employees participate and share feedback on projects along with the areas of improvement. By this, the firm ensures that the employees are motivated by having such engaging activities.

processes and solutions towards achieving the necessary business outcomes that the client have set for themselves.

Over a period of time, Tudip has cultivated a set of people who could start acting as a bouncing board for ideas which will eventually fill in more leadership roles in the organization. The company operates with an in-house team of software developers, quality assurance engineers, business analysts, network specialists as well as translators. This ensures more growth within the company for each and every employee.

A Great Place for Fresher

Tudip fosters a culture of transparency and ownership in the collective conduct. The firm is accountable for the employee’s thoughts, actions, and communication. All the values are ‘non-negotiable’ and are not compromised for personal or corporate gains. Tudip constantly applies moral & principled behavior in all the transactions, which builds trust and honesty. The company creates a positive working environment for all the employees which makes them feel valued and special.

Ensuring Growth for Each and Every Employee Tudip Technologies started 9 years ago with just 4 people.

Ever since then it has been growing at a rate of 100% every year both in terms of revenue as well as headcount, which is a sign of an ideal organization. The company owes its success to the complete commitment of the team towards the client value and as a Chief Executive Office of Tudip Technologies, Dipti Agrawal feels that it’s her personal commitment to bring the best of ideas, capabilities,

Tudip Technologies provides a career not just a job for those who are passionate about their work and want to build their career. It provides ample opportunities to grow within the company technically as well as a technocrat by promoting Intrapreneurship. It enables the employee to help clients enhance and improve while building a career.

The company promotes Integrity, Innovation, and Serenity. Tudip is a dynamic and highly agile company. It is a growing company and offers opportunities for each and every employee, which ensures security as well as stability for the employees. As a fresher who is just starting their career, it is important to start with a good organization where he can explore his skills. Working with Tudip Technologies is great for a fresher as he/she can get the opportunity of working in real-time with relevant technologies that are running the world.

Building Long-Term Relationships with Clients The company’s vision is to be a Global Partner and the first choice for the customers by providing leadership in specific domains to help the customers accelerate the value creation process. Adhering to its vision, Tudip

42

T H E T O P

COMPANIES To Work For In 2020

Dipti Agrawal Chief Executive Office

Message

believes in building long term Tudip Technologies provides a Creating a Culture of Excellence relationships with clients which helps them to survive in the long career not just a job for those Tudip’s mission is to ‘create a run. Furthermore, it feels the only who are passionate about their niche’ by offering cutting-edge way to build a long term work and want to build their integrated services across relationship with the clients is to career. technologies empowered by keep them happy by providing innovation, best-in-class process quality services. The most and world-class technology. It provides a better platform important factor for a company to be successful is to be that translates an individual into an experienced and transparent with the clients and discuss each and every immensely skilled professional through an ethical and minute detail related to the project. vibrant business environment.

There are three factors which lead to longevity in client Dipti asserts that there are three top factors responsible for relationship—transparency, commitment to client value creating a culture of excellence. Firstly, an organization and agility. Tudip believes in providing an effective client needs to have a clear and defined vision that will help to service, taking care of the employees’ needs and creating work on a predefined path. Secondly, it needs to be a success story to remember. It has a wide range of accountable for all its actions and should also recognize clients, varying in scale, in industries, regions, and the good efforts of its employees. Lastly, the company technology. Tudip has also worked on various should believe in collaborative teamwork which directly international projects with global leaders and niche helps in the long run. players across various industries including Smart Appliances, OTT, Agriculture, Healthcare, eCommerce, eLearning and many more.

43

Ubertesters: Providing Employee Friendly Environment With Workplace Flexibility

I

n the race of innovation and transformation, the idea of stability has somehow lost the priority in the organizations. Today, most organizations are struggling to find the right balance between stability and change, which has affected the workforce. However, even in the current transformational business scenario Ubertesters has effectively prioritized the stability benefits and offers perks to the employees in whatever way it can.

Ubertesters benefits include taking care of the compensation and provide the appropriate pay according to the position and also offer merit pay increases upon review. The work culture is friendly and employees are encouraged to create a happy workplace. The personal and professional milestones of the employees are equally given primacy, which is the reason that the company hosts events twice a year. In addition to this, from time to time the whole staff is invited over lunch for the monthly business review meeting. In these meetings, the chiefs share business results with the employees so that they can feel proud and part of the success and growth. The aforementioned benefits augment the company’s sense of security and stability.

Leading With a Unique Point Of View Ran Rachlin (Co-founder and CEO) of Ubertesters is the pioneer of optimizing the mobile testing process. Ran is a renowned speaker in several industry events and is known for his unique perspective towards the QA and testing world.

Before becoming the forerunner of the company, Ran initially held several high-profile management roles in General Engineers (The Israeli distributor of GE), Mul-T-Lock, and Silicom Inc. (NASDAQ: SILC). Ran holds an MBA Degree with honors, which has helped him to bring his experience in management and business development. These management skills that he acquired through his journey help him to guide his team on their way to success.

Ran also has a massive global experience of managing and leading new initiatives from inception to implementation and bringing significant sales. Besides, he has managed large global organizations in different countries. Due to his experience of serving the industry, he understands the importance of creating a culture of excellence. He actively 44

promotes an environment where the employees feel motivated and are encouraged to perform well. Ran believes to “Make it fun”, as he understands that people work better when they love what they do. Ran believes that the employees cannot perform strict tasks all day without fun, so he promotes a fun environment to work in.

“The vision must be well communicated from the CEO to all employees so that they feel part of the vision and not just focused on their daily tasks,” says Ran. He creates a culture of excellence throughout the company by clearing defining the vision for the company’s goal and purpose.

Furthermore, accountability and recognition are equally practiced at Ubertesters i.e. all employees are accountable to achieve their personal goals and company goals. In addition, the leader closely notices the work and holds the employee accountable when he/she is underperforming, or recognize when a job is done well, which helps to keep the employee motivated.

Leading In Optimizing Mobile Testing Process Today, Ubertesters offers a crowd of global, professional testers for hire with devices that can test any digital product and provide feedback to clients. The tests are done with real people using real devices and provide real-time feedback to the client about the usability and functionality of their digital product. It allows the client to launch any product with confidence, knowing it was tested vigorously by real people and all at an extremely affordable price. In the initial years of inception, Ubertesters entered the QA services market, which was already dominated by several renowned companies. Despite the competition, the company focused on its first value that was “Superlative Support”. Keeping client satisfaction on the priority, the team focused on listening to clients’ problems and offer customized solutions that would really address the needs and concerns.

Furthermore, the focus was on the SMBs by offering them the required flexibility, fast and superb service, and being cost-effective. “We wanted to be positioned as a “Valued Advisor” in the QA field and become more of a consultant and advisor on how to build a better QA organization and not just being a seller,” shares Ran.

T H E T O P

COMPANIES To Work For In 2020

Ran Rachlin Co-founder & CEO

‘‘

Recognizing and Celebrating Making Employees Feel We offer employees a friendly Employee Milestones Empowered and Well Recognised environment with a very strong team Recognizing milestones of an Ubertesters understand that the spirit, as well as workplace flexibility. employee in the workplace is always growth and all-round development of important. Appreciating even the an employee are equally important.

The employee will feel respected and The team analyses the potential of smallest details would not only valued. Lastly, the employees are well each employee vs. their readiness for improve company morale but also paid and enjoy good benefits and growth. After the team identifies that employee engagement. At incentives. certain employees can grow to the Ubertesters, the company recognizes next level, there is proper investment and celebrates three main milestones in their growth through training and development. Since of the employee at a personal level, and two company level Ubertesters belongs to the QA/testing field, the chosen milestones during the year. On the personal level, the staff employees are sent to a QA class to acquire a better is aware of employees’ birthday, the work anniversary and understanding of the market and what the company offers. the employee’s ability to meet and accomplish a certain The employees are also benefitted with internal monitoring “Power task” given to him/her. On achieving each of these and get assigned a mentor so that they can learn from the milestones, the employee is rewarded with a recognition best. email directly from the supervisor and from the CEO of the The most important part of the culture that the team of company too. In addition, for their birthday and Ubertesters whole-heartedly promotes is out-of-the-box anniversary, they get a special treat such as bottle of thinking. The creative ideas are always welcomed and expensive wine, fruit basket, chocolate basket, etc. Lastly, appreciated and recognized. Employees that come up with employees get public recognition in the next company new ideas, concepts, or actions that help the company to monthly business review (MBR) update. grow and improve the offerings are always acknowledged.

Apart from this, at the company level, the milestones are These employees are rewarded both financially as well as celebrated with two major company events for all during company meetings so that they feel empowered and employees —mid-year summer event for the employees and family members, and year-end, new-year party night. well recognized.

45

Get Inspired, Stay Updated with all the Business World Buzz with Mirror Review Magazine DON’T MISS AN ISSUE, SUBSCRIBE NOW

C O N N E C T I N G G LO B A L P R O F E SS I O N W I T H B U S I N E SS www.mirrorreview.com