Opportunities for Missouri Veterans 2014

2014 & 2015 THE MAGAZINE OF THE MISSOURI CHAMBER OF COMMERCE AND INDUSTRY

presents

Practical tips, helpful resources, and professional advice for the brave men and women who have served our country.

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Central Bancompany’s Family of Banks is Looking for Heroes Central Bancompany has a rich history of hiring and promoting veterans and military personnel who have helped us deliver quality financial products and services to our customers for more than 100 years.

If you are a veteran or currently serving in the military, please accept our humble appreciation for your service.

And when it’s time to consider employment outside (or in addition to) the military, Central Bancompany would be honored if you would consider us as your next employer.

Central Bancompany’s commitment to the customer starts with our people. We invest in the communities where we live through charitable contributions, employee volunteerism and civic leadership. Our community involvement helps us better understand the needs of our customers. Local management gives us the guidance to react to the needs of our customers quickly and with the flexibility to exceed their expectations.

Central Bancompany’s family of companies are located in Missouri, Kansas, Illinois and Oklahoma. For more information about a career at Central Bancompany please visit us online at www.centralbank.net.

We are an Equal Opportunity/Affirmative Action Employer M/F/Vet/Disabled.

We support a drug free workplace.

WWW.CENTRALBANK.NET Central Bank • Central Bank of Audrain County • Boone County National Bank • Central Bank of Lake of the Ozarks

CityFOR Bank • Empire Bank • First Central • Jefferson Bank • Central Bank of the Midwest • ONB Bank 2  OPPORTUNITIES MISSOURI HEROES Ozark Mountain Bank • Central Bank of St. Louis • Third National Bank • MEMBER FDIC

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Hiring Vets is a Win-Win As Americans, we owe a great debt to our military veterans. As one of the courageous men and women of our military, you have placed the security and freedom of our nation before your own life. On behalf of the Missouri Chamber of Commerce and Industry and the thousands of Missouri employers we represent, we sincerely thank you and welcome you back home.

In an effort to honor you, the men and women who have served our country through military service, the Missouri Chamber is providing this publication to all returning Missouri veterans. We want to lend a hand to you as you return home by connecting you with employment and education opportunities. We want to help put veterans and military spouses on the path of fulfilling careers.

When a veteran fills a job, it is a win-win. Hiring veterans is not only a way to support former service members, but it is also a good move for a company by bringing in new, effective employees with valuable skills and experience. Veterans possess unique, real-world skill sets that can add much to our workforce. Veterans are team players who have proven leadership skills in the most challenging environments and demanding situations.

When Missouri keeps its veterans by keeping them educated and employed in our state, it is also a win for Missouri. We know that your skills can help Missouri employers succeed, and when Missouri employers succeed, our state continues to grow.

For all these reasons, we are proud to provide this publication to you.

Although this publication is new, our work to create jobs for hardworking Missourians is as old as the Missouri Chamber of Commerce and Industry itself. It is what our organization is all about.

COVER IMAGE COURTESY OF WHITEMAN AIR FORCE BASE. AT RIGHT: CASEY BUCKMAN

Please accept our heartfelt gratitude for your service.

Daniel P. Mehan, President and CEO Karen Buschmann, Vice President of Communications Brian Crouse, Vice President of Education Programs Jay Atkins, General Counsel/Director of Governmental Affairs Chris Galloway, Director of Missouri Legislative Service Linda Gipson, Director of Membership Relations Brent Kahler Jr., Regional Director of Member Relations (Kansas City) Tracy King, Vice President of Governmental Affairs Ann Kleffner, Vice President of Marketing Bobbi Leary, Administrative Assistant to Membership Bev Loehner, Administrative Assistant to Marketing Jacob Luecke, Director/Editor of Publications and Video Programming Andrea Morrow, Communications and Multimedia Strategist Chris Till, Assistant Director of Missouri Legislative Service Becky Wekenborg, Vice President of Finance and Administration Stephanie Wieberg, Administrative Assistant to Education Programs Amanda Yoder, Director of Administration www.mochamber.com

BOARD OF DIRECTORS EXECUTIVE COMMITTEE Dirck Clark, Chairman, Heartland Health, St. Joseph Gerald Bayless, CG Power Systems USA Inc., Labadie Leann Chilton, BJC HealthCare, St. Louis Rudy Farber, Community Bank & Trust, Neosho Doug Galloway, CenturyLink, Jefferson City Brian K. Hammons, Hammons Products Co., Stockton Bob Orscheln, Orscheln Industries, Moberly John Sondag, AT&T, St. Louis

For a full list of board members, visit www.mochamber.com, and click the About Us link.

Sincerely,

Daniel P. Mehan President/CEO, Missouri Chamber of Commerce and Industry

Missouri Business is produced for the Missouri Chamber of Commerce by Missouri Life Media, 501 High Street. Ste. A, Boonville, MO 65233.

800-492-2593 www.mobizmagazine.com

Missouri Business (USPS No. 354880, ISSN 0540-4428) is published bimonthly by the Missouri Chamber of Commerce and Industry, PO Box 149, Jefferson City, MO 65102. Periodical postage paid at Jefferson City, MO and additional mailing offices.

Postmaster: Send address changes to Missouri Business, PO Box 149, Jefferson City, MO 65102-0149

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A Hand-Up for Missouri loves its veterans. We can’t give enough thanks to the men and women in the armed services who have sacrificed so much for our country. When it’s time for them to come home, it’s time for Missouri’s businesses and organizations to step up.

We know the transition from the military to civilian life can be difficult, so this resource is designed to help you take the next step, no matter if you’re returning to school, heading into the workforce, making a career change, seeking employment for your spouse, or anything else that relates to your future.

This guide’s resources and advice are our small way of saying thank you.

You’ve Got the Advantage When it comes to applying for jobs, veterans are ahead of many applicants.

“The managerial skills that are required

to advance in the military are the exact same skills that are desirable in civilian workplaces,” says Jonathan Barry, Director of Show-Me Heroes, a Missouri government workforce program that connects veterans with employers. “Risk management, project management, time management, leadership, and retaining and promoting talent—all of these skills are developed as someone advances in the military.”

These skills are often not learned by recent civilian college graduates, so veterans have the edge when applying for certain jobs that require skills that can only be acquired with work experience.

“There was a period when military service on a resume was viewed as a negative,” Barry says. “I’d like to think that period is Airman 1st Class Lance Lockett removes a hydraulic line from a thirty-ton jack at Whiteman Air Force Base.

over. There are a lot of employers out there who are looking for men and women with military experience. The 4,000 employers who have taken the Show-Me Heroes pledge are a great example.”

The Mission to Train Employers Organizations like Show-Me Heroes and the Veterans Business Resource Center are working to educate employers about

COURTESY OF WHITEMAN AIR FORCE BASE AND FT. LEONARD WOOD/UNITED STATES ARMY

HEROES

4  OPPORTUNITIES FOR MISSOURI HEROES

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Resume Writing 101 Craft a resume that uses strong action verbs and includes the experience that is most relevant to the position to which you are applying. Barry recommends to avoid using a general resume for every job application.

“If you use a generic resume to apply for a job, you’re unlikely to make it through,” Barry says.

Barry also notes that some companies use sophisticated computer systems that look for key words. Generic resumes likely won’t have these key words and will be filtered out of the system before a human ever has a chance to see your resume.

For more resume writing tips, read more on page 9.

that are interested in joining an initiative like this—for reasons that go deeper than patriotism. Return on investment is reason enough. Businesses should develop a plan to hire veterans, make an effort to understand military culture, and create a vet-friendly application process and work environment.

After businesses have hired veterans, they should meet with them periodically throughout the first few months and educate them about expectations, training on the job, and other topics—as employers would do for any employee. Additionally, developing a network where employees with similar experiences and interests can meet and bond is an effective strategy to foster a positive work environment. The success and retention rates of programs for veterans at universities across the nation is a clear indicator that these types of vet-friendly environments also work in the work world.

For more information about how businesses can make their offices more veteran-friendly, visit dol.gov/vets/ahaw.

Translate Your Experience One of the most frequent questions that veterans ask job search managers is “How do I translate my military experience to a civilian job?” Barry says that he hears that question frequently. But don’t let your experience get lost in translation. The military world is full of acronyms; you should avoid using them on your resume and during interviews. Instead, talk about the leadership skills you gained in the service, talk about how you mastered time management, or elaborate on your ability to find and promote talent.

Left: Members of the 131st Civil Engineer Squadron of the Missouri Air National Guard remove the back railing off of a trailer. Right: A US Air Force Senior Airman wields pieces of metal together at Whiteman Air Force Base.

Or maybe your hands-on skills, like repair, maintenance, and other talents will be a perfect fit for a civilian job where most other employees wouldn’t have that prior training.

You have developed a unique set of skills during your military service and should highlight those abilities when applying for a civilian job. Just make sure you are speaking the same language as potential employers.

Be a Savvy Job Seeker The digital age is flooded with resources that make it easier than ever to connect veterans to opportunities and assistance. However, the web also makes it easier for scammers to pose as an eager company or resource looking to hire veterans. These scammers are actually trying to take advantage of federal money and prey on eager job-seekers.

Remember that no employer will ask for an application fee or require bank information for an application. Be wary of any employer who will not meet you in person.

Check with the Better Business Bureau and the Secretary of State to make sure that the company or organization is accredited.

Doing your homework isn’t just about watching out for scams. Additionally, job seekers can learn about the company and make sure it’s somewhere they would like to work, Barry says. Doing research on a company goes hand-in-hand with being prepared for an interview.

COURTESY OF WHITEMAN AIR FORCE BASE AND MISSOURI AIR NATIONAL GUARD

the benefits of hiring veterans.

“Show-Me Heroes is educating employers as well as job seekers,” Barry says. “We educate employers about the benefits of that military experience and what that can bring to the workplace.”

The United States Department of Labor also has a six-step toolkit for businesses

6  OPPORTUNITIES FOR MISSOURI HEROES

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Our equipment field service team values the skills developed by Machinist Mates and other technically trained veterans

We value your service to our country and our customers.

Being everything to your customers means bringing all of yourself to work everyday. At T-Mobile, we like to call it “being magenta,” a way of working that celebrates unexpected and unconventional acts of customer service. If you’re all about delivering a world-class customer experience, join T-Mobile and be yourself!

Sound like your kind of challenge? Consider the following opening:

Customer Service Professional — Springfield, MO At T-Mobile, you’ll work in a dynamic environment with other great professionals.

Together, you’ll ensure our customer service is always the best! We offer competitive pay ranging from $10.68 - $12.64 per hour with shift differential, sales bonuses and incentives, and an outstanding benefits package including generous paid time off, tuition assistance, medical and dental coverage, a great company matched 401(k), and much more.

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When it comes to higher education, never lower your expectations.

For more information and to apply, visit tmobile.jobs, and search for Springfield, MO to view our current positions.

Join the careers conversation at: #BeMagenta

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ShowMeHeroes.mo.gov

OVER 4,100 MISSOURI EMPLOYERS HAVE HIRED OVER 7,100 VETERANS AND SERVICE MEMBERS THROUGH THE SHOW-ME HEROES PROGRAM Are you ready to plug into one of Missouri’s best talent resources?

Job candidates with military experience have: • Leadership & understanding of hierarchical structures • Ability to work as part of a team to overcome adversity • Efficient performance under pressure • Respect for procedures • Understanding of technological trends • Integrity and dedication

MISSOURI KICKS OFF THE SHOW-ME HEROES CHAMBER CHALLENGE! Are you a member of a local Chamber of Commerce?

If so, through the Show-Me Heroes employment initiative you can help your local Chamber become a premier community recognized for supporting Missouri’s military families. Taking the pledge means that you will actively recruit veterans and service members for available positions within your business, an effort that thousands of employers are finding to be a great business decision.

If your company has already taken the Show-Me Heroes Pledge, just email showmeheroes@ded.mo.gov and let us know what Chamber to associate your company with.

By participating in the initiative, your Chamber can compete to earn Bronze, Silver, and Gold status!

Just follow these simple steps: 1) Visit ShowMeHeroes.mo.gov and click on “Take the Pledge.”

2) Fill out the easy to use online form and be sure to indicate the Chamber of Commerce that you belong to.

3) The Chamber Challenge is complete! As a new Show-Me Heroes employer, connect with thousands of highly skilled job candidates with military experience on jobs.mo.gov.

Show-Me Heroes On-the-Job Training Incentive OJT helps businesses offset the costs associated with onboarding new workers with military experience.

ACQUIRE

new employee for up to 6 MONTHS

training agreement with state agency REIMBURSEMENT

Contact your local career center or visit ShowMeHeroes.mo.gov and click on “Incentives”

Employer has a new highly skilled employee for a GREAT value!

TRAIN

HIRE

50% an eligible veteran or military spouse

REIMBURSEMENT

50%

RECEIVE

reimbursement for 50% of OJT wages up to 1040 hours

Show-Me Heroes is administered by the Missouri Division of Workforce Development in partnership with the Missouri National Guard. Missouri Division of Workforce Development is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Missouri TTY users can call (800) 735-2966 or dial 7-1-1.

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Missouri's military employment program, Show-Me Heroes, works to match veterans and service members with available positions at great companies.

As a military veteran, you have skills and experience that are valued by Missouri employers. In today's job market, having the advantage of military service on your resume can help push you to the top of the stack. Here are a few tips to showcase your skills and experience and help you stand out to employers.

Resume Writing & Military Experience •

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Title your resume with your name. In the digital file name, use your name, the open position job title, and company.

•

The longer the career, the longer the resume. Make sure all of the information is relevant, and limit your work history to 10 years.

•

Use language from the job description in your resume. Your resume doesn't get you the job; it gets you the interview.

•

Keep it simple. Use a simple, clean, and consistent format.

•

Don't use an objective statement.

Use that space to focus on what you can do for the company. Entice them to call you for an interview.

•

e

s

Tailor your resume to reflect the position for which you're applying.

A resume is very specific; it's not a “one-size-fits-all” solution.

•

•

Does your resume pass the 10 second test?

When reviewing resumes, employers take less than 10 seconds to determine if you have the qualifications to move to the next stage of the hiring process. 10 seconds! “How can I prove that I’m qualified in 10 seconds?”

Use this simple test from social-hire.com to see if your resume would earn an interview.

1) Review the job description, and highlight the five to eight most important skill requirements.

2) Hold the first page of your resume, and fold back the header section: name, address, etc., so that it’s no longer visible.

Hiring managers spend less than 10 seconds assessing your qualifications.

Do a 10-second

Avoid using lines and tables to arrange information in your resume.

Many companies use applicant tracking systems that scan resumes before a human ever sees them.

Many of these programs misread lines and tables, making your resume appear blank.

Remove all military jargon and acronyms. Describe your experience in professional language that anyone could understand.

Your military experience is a lot more than just your technical training. Be sure to include your management training and leadership skills.

review of your resume to ensure that yours holds up!

3) Still holding the first page, now fold the employment section so that it, too, is no longer visible.

4) What you see is your 10 second resume. Did you pass?

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When you first begin your job search, familiarize yourself with the many resources available to veterans. From finances to the final interview, these online resources are great places to plan your future.

Department of Labor The Department of Labor has various online tools that can help veterans transition to civilian life and more. If you’re seeking an apprenticeship that will provide on-the-job-training and incremental wage increases, use My Next Move, Veterans Affairs, or talk to a state apprentice representative. Search the database for listings in your area, or locate programs sponsored by the GI Bill. The site also has resources and assistance for veterans who have lost their jobs. doleta.gov/OA/veterans.cfm GI Bill If education is in your future, visit the US Department of Veterans Affairs online, and learn which institutions are VA-approved. Use their GI Bill Comparison tool, which uses your information to find which schools are most affordable for your unique financial situation. Career Scope can help you explore a career, Decision Guide can help you choose a school, VONAPP can help with the GI Bill application process, the Employment Center can help locate employers, and other tools on the site can assist with questions and concerns about your future. benefits.va.gov/gibill The Military Spouse Corporate Career Network This Better Business Bureau accredited nonprofit connects military personnel and their spouses with careers. The organization offers resume critiques, virtual training, financial health training, and more. The program is free. msccn.org

Troops to Teachers If teaching is in your blood, this Department of Defense program connects veterans with public schools that are in need of the skills that those with military experience possess. Find out what it takes to teach, register, locate an office near you, and more. dese.mo.gov/adult-learning-rehabilitation-services/troops-to-teachers USA Jobs This is a prime resource for those seeking employment at a federal job. The site is available to anyone, but skills obtained during military service are particularly desirable in these types of careers. usajobs.gov VA for Vets If you’re seeking a federal or nonprofit career, VA for Vets has boundless resources for connecting you with the job of your dreams. Build up to five eye-catching resumes that will make yours stand out. Upload your resume to the Veteran Resume Database. If you’re testing the waters in regards to a potential career, see what career paths match your talents, or find out how your military skills translate to the work world.

Take advantage of one-on-one coaching from representatives who can help you with all of these items. vaforvets.va.gov/ Opportunities in the military offer training in science, technology, and medicine—areas that are in high demand in the civilian workforce.

Vetcentral Among its relocation resources and other relocation services for veterans is Vetcentral’s career research tool, which matches your military experience with jobs in the civilian workforce. vetcentral.us.jobs

COURTESY OF FT. LEONARD WOOD/UNITED STATES ARMY AND WHITEMAN AIR FORCE BASE

Show-Me Heroes Show-Me Heroes was established about four years ago, and since then, over 4,000 employers have taken the pledge to actively hire veterans. Post your profile on jobs.mo.gov, and become the next veteran among the more than 7,100 to find a job through this resource. showmeheroes.mo.gov

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Use code VETERAN at check out Call 800-492-2593 today or visit missourilife.com

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If you are looking for employment in the Moberly, Missouri area we encourage you to forward your resume via email to OrschelnProductsHR@orscheln.com

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YOUR NEXT CHALLENGE STARTS HERE Careers Available Manufacturing Supervision Manufacturing Engineering Lean / Continuous Improvement Quality Safety / Environmental Field Services / Field Testing Information Technology Customer Service Structural / Mechanical / Thermal Engineering

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Veterans Business Resource Center Since June 2004, the Veterans Business Resource Center has been helping prepare vets for careers. The GuideStarapproved nonprofit center in St. Louis was the first of its kind in the nation, and this year, the organization opened a center in Kansas City. In partnership with the US Small Business Administration, the center provides free virtual training and podcasts online.

Below are contact information for its two Missouri offices and a few upcoming events held from 2-3 pm online.

For more information, contact Angela Wells at angela.wells@sba.gov or 314539-6613. Visit vetbiz.com.

Nov. 19: Census Data, Ileana Serrano, US Census Bureau - Learn how census data can further your business. Compare communities and businesses, analyze markets and industries, and develop strategies for growth and expansion. Webinar Dec. 3: Look South for Your Next Customer, Bob Newman, SBA - Learn how to expand to dynamic markets, including Mexico and 10 other Free Trade Agreement partners in Central and South America. Webinar STOP BY THE CENTER St. Louis VBRC office: 314-531-8387 • 315 Lemay Ferry Road, #114, Mon.-Thurs. 9 am4:30 pm; Fri. by appointment Kansas City VBRC office: 877-825-4190 • 1000 Walnut Street, Suite 500, Wed. 10 am-4 pm and by appointment

Technically Speaking When it comes to information technology, Missouri is on the cutting edge. The Center for Digital Government gave Missouri a grade A rating in its most recent study of tech-forward states. Only two other states received such a designation.

A US Air Force Staff Sergeant and medical laboratory technician conducts a bacterial test.

The center says that states that achieve an A grade have provided a “quantifiable return on investment through IT,” have shown progress during the past two years (Missouri received a B+ two years ago), and use “creative and innovative solutions,” among other measures.

Additionally, a study from the Brookings Institute found that jobs in the technology sector take twice as long to fill. It’s no secret that there are far more technology jobs than workers who could fill those jobs, which creates a massive demand for these skills. Consequently, salaries are typically high in this industry.

Barry says that information technology, along with advanced manufacturing and the transportation industries, are a few job sectors that are in need of workers, particularly workers with the skill sets acquired in the military.

“The technical training and hands-on work experience that veteran service members receive is invaluable,” he says. “These are people who are dealing with technology that may not exist in the civilian world yet. That’s usually the next generation of what’s coming down the pipeline in the civilian world.”

Workshop It Many resources, like Show-Me Heroes, provide workshops for veterans. Learn how to navigate a career fair, how to craft the perfect resume, how to develop an elevator speech to sell yourself quickly to an employer, and more.

Top Jobs for Veterans More and more employers are realizing that veterans have the hard and soft skills needed in today’s workforce. Many vets have worked for five or more years but many lack a college degree. However, even without that degree, veterans are more qualified than they might suspect, especially when applying for certain positions.

CareerCast.com compiled a list from their annual best and worst job rankings; from that ranking, they tailored these ten top jobs for veterans, which are listed by highest average salary.

Training and Development Manager: $95,400 Industrial Production Manager: $89,900 Software Engineer: $85,400 Construction Program Manager: $82,800 Administrative Services Manager: $81,100 Telecommunications Equipment Installer and Repairer: $54,500 Industrial Engineering Technician: $50,900 Paralegal: $47,000 Heavy Tractor-Trailer Truck Driver: $38,200 Emergency Medical Technician: $31,000

COURTESY OF WHITEMAN AIR FORCE BASE

Upcoming Events Nov. 5: Vets First Verification Program, Bill Stuby, Missouri Procurement Technical Assistance Center - Learn about the requirements from a certified verification assistance counselor, how to apply for this program, and where you can get help to complete the process. Webinar and in-person event at SBA St. Louis district office, 1222 Spruce Street, Ste. 10.103, St. Louis

12  OPPORTUNITIES FOR MISSOURI HEROES

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FIND YOUR PURPOSE AT CERNER “If you want to ‘serve’, rather than just drawing a salary, put your talents to use here. You’ll be part of making health care safer and more efficient for everyone.”

Carlton Abner Major, United States Air Force Reserves, Nurse Corps Cerner Solution Consultant, Brand Experience Team

We’re looking for dedicated veterans who lead by example and accomplish heroic deeds every day. We’re looking for you!

Connect your experience using our military code search tool at CernerMilitaryCareers.com

IF

WE’RE HIRING! you’re seeking an energetic work environment and a competitive salary package that includes monthly profit sharing incentives,

check out Miller’s Professional Imaging in Columbia, MO for an opportunity to work for the largest professional photography lab organization in the United States.

Submit your application online via the employment link at millerslab.com, call us at 573-875-5093 or visit us at 1712 East Pointe Drive. Columbia

THEN

Miller’s is a an Equal Opportunity Employer

PLEASE JOIN THE CHURCH & DWIGHT CO., INC. FAMILY Church & Dwight proudly supports the Show-Me Heroes program

To apply visit www.churchdwight.com • 1607 Anaconda Road • Harrisonville, MO 64701  13

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Missouri Department Of Corrections Statewide Career Opportunities: Corrections Officer I; Food Service Positions-Cook I/II/III; Probation Parole Assistants & Officers; Office Support Assistants-Clerical/Keyboarding; Corrections Case Managers; and Maintenance Positions BENEFITS PACKAGE INCLUDES: *Major Health / Life Insurance *Long-Term Disability Insurance *Excellent Promotional Opportunities *Paid Training *12 Paid Holidays / 3 Weeks Vacation per year

For additional information: Eastern Region Recruiter doceast@doc.mo.gov (573)218- 6051 Central Region Recruiter doccentral@doc.mo.gov (573)526- 6477 Western Region Recruiter docwest@doc.mo.gov (816)632- 3781 ext. 246

Apply on-line at www.doc.mo.gov.

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Sales & Service Coordinators Administration & Management Positions Drivers

We’d like to talk to you! To apply online and review job openings and qualifications, visit www.foleyeq.com/careers Equal Opportunity Employer

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Thank you to the Men and Women Who Protect Our Freedoms.

Those who answer the call risk everything so that we might enjoy our way of life. In the process, these heroes often sacrifice so many moments that make our lives meaningful: a child’s first words, a younger brother’s graduation, a meal with family.

Though we can never fully repay them, we are proud to give back to our veterans and servicemen and women through our Hy-Vee Homefront programs. From sponsoring Honor Flights to simple thank you breakfast buffets on Veterans Day, we are humbled to serve generations of these extraordinary Americans who have served us.

And, we are privileged to recruit and hire them as our co-workers at Hy-Vee. Visit hy-vee.com/homefront today for open positions. We’d be honored to have you join us.

To our veterans and members of our military, we thank you.

16  OPPORTUNITIES FOR MISSOURI HEROES

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