Summer 2016 Underground News

Free Educational Materials Offered Order your FREE Educational Materials today!

Educating your employees and area excavators is an ongoing process. Using these free materials is one of the best tools you can use to protect your facilities.

• White Flags • Stickers • Bumper Stickers • Vehicle Stickers • Color Code Cards

• Quick Reference Cards • Excavator Manuals • Educational Packets • Videos

To order, visit the MOCS website mo1call.com.

Select ‘Utility Information’ and then ‘Order MOCS Materials’.

Everything on the form is free and will be mailed UPS the next day.

Reports Available To MOCS Members Did you know that you have access to all of your old tickets and can generate reports that relate to your company’s particular district code?

These reports are a strong tool that you can use to evaluate all aspects of the locate requests you receive.

Utilizing these reports will help you: • View tickets • Search for tickets • Sort by: Company Name Contractor County Ticket Type (Routine, Emergency, etc.)

Geographic Location

• Audit contract locators • Identify problem excavators • Track sub-contractors • Support budget proposals • Obtain excavator contact information • Support damage investigations • Research year to year history

WHY Damages occur Excavation practices not sufficient • Failure to maintain clearance

50

%

SUMMER 2016

824 Weathered Rock Rd. Jefferson City, MO 65101-1839

Call or Click

3 Working Days

• Failure to support exposed facilities

Before You Dig!

• Failure to use hand tools • Failure to pot hole • Improper backfilling • Failure to maintain marks

Notification not made No notification made to the call center

Location practices not sufficient

25 % 17 Look %

1-800-DIG-RITE or mo1call.com

• Incorrect facility records/maps, facility markings or location not sufficient

Inside...

• Facility was not located or marked • Facility could not be found or located

Notification practices not sufficient • Notification to call center made but not sufficient • Wrong information provided to call center

Miscellaneous other causes • Abandoned • One Call Center error • Deteriorated • Previous damage

1 7

% %

• Survey Results • Look For Us at the State Fair • Educating Your Employees • Free Education Materials

Survey Results A member survey completed in March this year showed some very positive feedback:

83%

members think MOCS

serves an important

part in protecting their facilities.

61%

have used the educational packets offered by MOCS.

77%

think that the One Call System plays an important role in public safety.

73%

think that they were receiving significant value in membership.

80%

of excavators polled have seen MOCS commercials on TV.

88%

think the information presented at the MOCS safety meetings is very useful.

48%

of MOCS members

provide some form of

damage prevention

training to their employees.

83%

are very satisfied or somewhat satisfied with the job MOCS is doing in educating the public.

88%

of excavators are aware of the Ticket Check system.

Call or Click 3 Working Days Before You Dig!

OF BOARD OF

DIRECTORS Rural Electric Cooperatives Jimmy Goodnight Manager of Operations Boone Electric Cooperative Small Municipals Bruce Harrill City Administrator City of Waynesville Pipelines Gerry Germann Office Manager Sinclair Transportation Rural Water and Sewer John Overstreet General Manager Tri-County Water Authority Municipal Water and Sewer John Thigpen CAO/Assistant Director Kansas City Water Services Gas Distribution and Transmission Craig Hoeferlin Vice President, Operations Services The Laclede Group

Damage Prevention Safety Presentations Available MOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company’s employees.

If you need a presentation for a safety or an educational meeting, contact us at 573-635-1818 to schedule a date and time, or directly contact: Arch York - Kansas City and Western Missouri • 913-219-4174 Bill Murry - St Louis and Eastern Missouri • 314-307-2122 Derek Leffert - Central Missouri • 573-280-8500

2016 Call Volume A New Record Every Month

A dry spring, large fiber optic projects and strong public awareness have fueled another record spring.

Transportation Becky Allmeroth State Maintenance Engineer MoDOT Central Office Cable Communications Jared Falk Director of Government Relations Time Warner Cable Large Telephone Distribution Doug Galloway Director Governmental Affairs CenturyLink Gas and Electric Distribution John Luth Director, Contractor Management Ameren Large Municipals David J Meyer Manager, Damage Prevention/System Claims City Utilities of Springfield Small Telephone Distribution Steve Miles District Manager GRM Networks Electric Distribution Ryan Mulvaney Director, Resource Management Kansas City Power & Light Gas and Electric Distribution Chase Shelly Manager, OMS/Mapping Empire District Electric Telephone Transmission Mark Wuller Manager, Network Services AT&T Advisory Members John Gilbert Regional Director-Midwest Region USIC Locating Services, Inc. Leon Keller Vice President Meyer Electric Bob Sellenriek President Sellenriek Construction, Inc.

Year to date locate requests statewide are running 6.3% over 2015, which also was a record year.

Current

Membership

1429

New Members Village of Cosby Optic Communications Callabyte Technology KC Green Infrastructure S and B Operating Kansas Fiber Network

FREE VEHICLE STICKERS

Enforcement by the

State Attorney General’s Office ---- Civil Penalties Continue Being Accessed ---Enforcement of the Underground Damage Prevention law continues to result in penalties and warning letters issued by the AG’s office.

Last year, the AG’s office took action on 125 member utilities and excavators who failed to comply with the Missouri Damage Prevention law. To date, in 2016, 90 penalties have been accessed.

Look

for

at the

us

Over half of all Missouri One Call member utilities have ordered and placed these vehicle stickers since we started offering them last spring.

The typical first offense penalty is $1000.

If those issued a penalty take and pass an on-line test and attend a MOCS safety meeting, the penalty is usually reduced to $500. The highest penalty accessed in 2015 was for $40,000.

Continued enforcement of the law, aimed at both excavators and member utilities is anticipated.

We will be at the Fair, east of the Industrial Building from August 11th to the 21st.

Placing the free stickers on your company vehicles and excavation equipment helps promote public awareness of the “Call Before You Dig” message and in turn helps you protect your facilities.

Did we mention that they were FREE? and If you haven’t already, order your free stickers today. circle sizes You can easily access the order form directly from the MOCS website available! www.mo1call.com under “Order MOCS Materials”.

12” 9”

3”

Educating

Your Employees

State Fair!

Think about this:

28,000 Professional Excavators in Missouri 1,429 Member utilities of Missouri One Call

3 MOCS Field Managers

MOCS Damage Prevention Display Trailer continues to roll and has been viewed by many different audiences. The trailer has been set up at several events all across the state.

School programs, events at the state capitol, minor league baseball games, and association conferences are some of the venues where people can visualize what is underground.

To request the trailer, call the MOCS administration office at 573-635-1818.

These numbers dictate that the strongest tool of damage prevention education lies with the participation of the Missouri One Call member utilities. One of the main responsibilities of any utility is to protect their facilities from damage. The strongest method of education takes place in the field, one-on-one, between the utility member and the excavator.

Having knowledgeable employees that know the responsibilities of both their utility and the excavator and can communicate how the one call system works is the most effective way to protect your facilities.

Relying completely on MOCS to educate 28,000 excavators may be asking too much. MOCS members who have taken a proactive effort to educate the excavators in their area have seen a dramatic decrease in damages to their facilities.

Stop byy a and s

hello!

MOCS works hard to provide education by hosting meetings, providing training classes, advertising statewide, publishing newsletters and making presentations, but we are limited to the number of personal contacts we can make with excavators. MOCS can provide you with the materials to help you educate your employees.

Consider doing these things: • Order the free educational materials from our website.

• Attend MOCS sponsored meetings and classes.

• Request presentations by our field managers.

OF BOARD OF

DIRECTORS Rural Electric Cooperatives Jimmy Goodnight Manager of Operations Boone Electric Cooperative Small Municipals Bruce Harrill City Administrator City of Waynesville Pipelines Gerry Germann Office Manager Sinclair Transportation Rural Water and Sewer John Overstreet General Manager Tri-County Water Authority Municipal Water and Sewer John Thigpen CAO/Assistant Director Kansas City Water Services Gas Distribution and Transmission Craig Hoeferlin Vice President, Operations Services The Laclede Group

Damage Prevention Safety Presentations Available MOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company’s employees.

If you need a presentation for a safety or an educational meeting, contact us at 573-635-1818 to schedule a date and time, or directly contact: Arch York - Kansas City and Western Missouri • 913-219-4174 Bill Murry - St Louis and Eastern Missouri • 314-307-2122 Derek Leffert - Central Missouri • 573-280-8500

2016 Call Volume A New Record Every Month

A dry spring, large fiber optic projects and strong public awareness have fueled another record spring.

Transportation Becky Allmeroth State Maintenance Engineer MoDOT Central Office Cable Communications Jared Falk Director of Government Relations Time Warner Cable Large Telephone Distribution Doug Galloway Director Governmental Affairs CenturyLink Gas and Electric Distribution John Luth Director, Contractor Management Ameren Large Municipals David J Meyer Manager, Damage Prevention/System Claims City Utilities of Springfield Small Telephone Distribution Steve Miles District Manager GRM Networks Electric Distribution Ryan Mulvaney Director, Resource Management Kansas City Power & Light Gas and Electric Distribution Chase Shelly Manager, OMS/Mapping Empire District Electric Telephone Transmission Mark Wuller Manager, Network Services AT&T Advisory Members John Gilbert Regional Director-Midwest Region USIC Locating Services, Inc. Leon Keller Vice President Meyer Electric Bob Sellenriek President Sellenriek Construction, Inc.

Year to date locate requests statewide are running 6.3% over 2015, which also was a record year.

Current

Membership

1429

New Members Village of Cosby Optic Communications Callabyte Technology KC Green Infrastructure S and B Operating Kansas Fiber Network

FREE VEHICLE STICKERS

Enforcement by the

State Attorney General’s Office ---- Civil Penalties Continue Being Accessed ---Enforcement of the Underground Damage Prevention law continues to result in penalties and warning letters issued by the AG’s office.

Last year, the AG’s office took action on 125 member utilities and excavators who failed to comply with the Missouri Damage Prevention law. To date, in 2016, 90 penalties have been accessed.

Look

for

at the

us

Over half of all Missouri One Call member utilities have ordered and placed these vehicle stickers since we started offering them last spring.

The typical first offense penalty is $1000.

If those issued a penalty take and pass an on-line test and attend a MOCS safety meeting, the penalty is usually reduced to $500. The highest penalty accessed in 2015 was for $40,000.

Continued enforcement of the law, aimed at both excavators and member utilities is anticipated.

We will be at the Fair, east of the Industrial Building from August 11th to the 21st.

Placing the free stickers on your company vehicles and excavation equipment helps promote public awareness of the “Call Before You Dig” message and in turn helps you protect your facilities.

Did we mention that they were FREE? and If you haven’t already, order your free stickers today. circle sizes You can easily access the order form directly from the MOCS website available! www.mo1call.com under “Order MOCS Materials”.

12” 9”

3”

Educating

Your Employees

State Fair!

Think about this:

28,000 Professional Excavators in Missouri 1,429 Member utilities of Missouri One Call

3 MOCS Field Managers

MOCS Damage Prevention Display Trailer continues to roll and has been viewed by many different audiences. The trailer has been set up at several events all across the state.

School programs, events at the state capitol, minor league baseball games, and association conferences are some of the venues where people can visualize what is underground.

To request the trailer, call the MOCS administration office at 573-635-1818.

These numbers dictate that the strongest tool of damage prevention education lies with the participation of the Missouri One Call member utilities. One of the main responsibilities of any utility is to protect their facilities from damage. The strongest method of education takes place in the field, one-on-one, between the utility member and the excavator.

Having knowledgeable employees that know the responsibilities of both their utility and the excavator and can communicate how the one call system works is the most effective way to protect your facilities.

Relying completely on MOCS to educate 28,000 excavators may be asking too much. MOCS members who have taken a proactive effort to educate the excavators in their area have seen a dramatic decrease in damages to their facilities.

Stop byy a and s

hello!

MOCS works hard to provide education by hosting meetings, providing training classes, advertising statewide, publishing newsletters and making presentations, but we are limited to the number of personal contacts we can make with excavators. MOCS can provide you with the materials to help you educate your employees.

Consider doing these things: • Order the free educational materials from our website.

• Attend MOCS sponsored meetings and classes.

• Request presentations by our field managers.

OF BOARD OF

DIRECTORS Rural Electric Cooperatives Jimmy Goodnight Manager of Operations Boone Electric Cooperative Small Municipals Bruce Harrill City Administrator City of Waynesville Pipelines Gerry Germann Office Manager Sinclair Transportation Rural Water and Sewer John Overstreet General Manager Tri-County Water Authority Municipal Water and Sewer John Thigpen CAO/Assistant Director Kansas City Water Services Gas Distribution and Transmission Craig Hoeferlin Vice President, Operations Services The Laclede Group

Damage Prevention Safety Presentations Available MOCS has three Damage Prevention Managers who will be happy to work with you to schedule a presentation for your company’s employees.

If you need a presentation for a safety or an educational meeting, contact us at 573-635-1818 to schedule a date and time, or directly contact: Arch York - Kansas City and Western Missouri • 913-219-4174 Bill Murry - St Louis and Eastern Missouri • 314-307-2122 Derek Leffert - Central Missouri • 573-280-8500

2016 Call Volume A New Record Every Month

A dry spring, large fiber optic projects and strong public awareness have fueled another record spring.

Transportation Becky Allmeroth State Maintenance Engineer MoDOT Central Office Cable Communications Jared Falk Director of Government Relations Time Warner Cable Large Telephone Distribution Doug Galloway Director Governmental Affairs CenturyLink Gas and Electric Distribution John Luth Director, Contractor Management Ameren Large Municipals David J Meyer Manager, Damage Prevention/System Claims City Utilities of Springfield Small Telephone Distribution Steve Miles District Manager GRM Networks Electric Distribution Ryan Mulvaney Director, Resource Management Kansas City Power & Light Gas and Electric Distribution Chase Shelly Manager, OMS/Mapping Empire District Electric Telephone Transmission Mark Wuller Manager, Network Services AT&T Advisory Members John Gilbert Regional Director-Midwest Region USIC Locating Services, Inc. Leon Keller Vice President Meyer Electric Bob Sellenriek President Sellenriek Construction, Inc.

Year to date locate requests statewide are running 6.3% over 2015, which also was a record year.

Current

Membership

1429

New Members Village of Cosby Optic Communications Callabyte Technology KC Green Infrastructure S and B Operating Kansas Fiber Network

FREE VEHICLE STICKERS

Enforcement by the

State Attorney General’s Office ---- Civil Penalties Continue Being Accessed ---Enforcement of the Underground Damage Prevention law continues to result in penalties and warning letters issued by the AG’s office.

Last year, the AG’s office took action on 125 member utilities and excavators who failed to comply with the Missouri Damage Prevention law. To date, in 2016, 90 penalties have been accessed.

Look

for

at the

us

Over half of all Missouri One Call member utilities have ordered and placed these vehicle stickers since we started offering them last spring.

The typical first offense penalty is $1000.

If those issued a penalty take and pass an on-line test and attend a MOCS safety meeting, the penalty is usually reduced to $500. The highest penalty accessed in 2015 was for $40,000.

Continued enforcement of the law, aimed at both excavators and member utilities is anticipated.

We will be at the Fair, east of the Industrial Building from August 11th to the 21st.

Placing the free stickers on your company vehicles and excavation equipment helps promote public awareness of the “Call Before You Dig” message and in turn helps you protect your facilities.

Did we mention that they were FREE? and If you haven’t already, order your free stickers today. circle sizes You can easily access the order form directly from the MOCS website available! www.mo1call.com under “Order MOCS Materials”.

12” 9”

3”

Educating

Your Employees

State Fair!

Think about this:

28,000 Professional Excavators in Missouri 1,429 Member utilities of Missouri One Call

3 MOCS Field Managers

MOCS Damage Prevention Display Trailer continues to roll and has been viewed by many different audiences. The trailer has been set up at several events all across the state.

School programs, events at the state capitol, minor league baseball games, and association conferences are some of the venues where people can visualize what is underground.

To request the trailer, call the MOCS administration office at 573-635-1818.

These numbers dictate that the strongest tool of damage prevention education lies with the participation of the Missouri One Call member utilities. One of the main responsibilities of any utility is to protect their facilities from damage. The strongest method of education takes place in the field, one-on-one, between the utility member and the excavator.

Having knowledgeable employees that know the responsibilities of both their utility and the excavator and can communicate how the one call system works is the most effective way to protect your facilities.

Relying completely on MOCS to educate 28,000 excavators may be asking too much. MOCS members who have taken a proactive effort to educate the excavators in their area have seen a dramatic decrease in damages to their facilities.

Stop byy a and s

hello!

MOCS works hard to provide education by hosting meetings, providing training classes, advertising statewide, publishing newsletters and making presentations, but we are limited to the number of personal contacts we can make with excavators. MOCS can provide you with the materials to help you educate your employees.

Consider doing these things: • Order the free educational materials from our website.

• Attend MOCS sponsored meetings and classes.

• Request presentations by our field managers.

Free Educational Materials Offered Order your FREE Educational Materials today!

Educating your employees and area excavators is an ongoing process. Using these free materials is one of the best tools you can use to protect your facilities.

• White Flags • Stickers • Bumper Stickers • Vehicle Stickers • Color Code Cards

• Quick Reference Cards • Excavator Manuals • Educational Packets • Videos

To order, visit the MOCS website mo1call.com.

Select ‘Utility Information’ and then ‘Order MOCS Materials’.

Everything on the form is free and will be mailed UPS the next day.

Reports Available To MOCS Members Did you know that you have access to all of your old tickets and can generate reports that relate to your company’s particular district code?

These reports are a strong tool that you can use to evaluate all aspects of the locate requests you receive.

Utilizing these reports will help you: • View tickets • Search for tickets • Sort by: Company Name Contractor County Ticket Type (Routine, Emergency, etc.)

Geographic Location

• Audit contract locators • Identify problem excavators • Track sub-contractors • Support budget proposals • Obtain excavator contact information • Support damage investigations • Research year to year history

WHY Damages occur Excavation practices not sufficient • Failure to maintain clearance

50

%

SUMMER 2016

824 Weathered Rock Rd. Jefferson City, MO 65101-1839

Call or Click

3 Working Days

• Failure to support exposed facilities

Before You Dig!

• Failure to use hand tools • Failure to pot hole • Improper backfilling • Failure to maintain marks

Notification not made No notification made to the call center

Location practices not sufficient

25 % 17 Look %

1-800-DIG-RITE or mo1call.com

• Incorrect facility records/maps, facility markings or location not sufficient

Inside...

• Facility was not located or marked • Facility could not be found or located

Notification practices not sufficient • Notification to call center made but not sufficient

• Wrong information provided to call center

Miscellaneous other causes • Abandoned • One Call Center error • Deteriorated • Previous damage

1 7

% %

• Survey Results • Look For Us at the State Fair • Educating Your Employees • Free Education Materials

Survey Results A member survey completed in March this year showed some very positive feedback:

83%

members think MOCS

serves an important

part in protecting their facilities.

61%

have used the educational packets offered by MOCS.

77%

think that the One Call System plays an important role in public safety.

73%

think that they were receiving significant value in membership.

80%

of excavators polled have seen MOCS commercials on TV.

88%

think the information presented at the MOCS safety meetings is very useful.

48%

of MOCS members

provide some form of

damage prevention

training to their employees.

83%

are very satisfied or somewhat satisfied with the job MOCS is doing in educating the public.

88%

of excavators are aware of the Ticket Check system.

Call or Click 3 Working Days Before You Dig!

Free Educational Materials Offered Order your FREE Educational Materials today!

Educating your employees and area excavators is an ongoing process. Using these free materials is one of the best tools you can use to protect your facilities.

• White Flags • Stickers • Bumper Stickers • Vehicle Stickers • Color Code Cards

• Quick Reference Cards • Excavator Manuals • Educational Packets • Videos

To order, visit the MOCS website mo1call.com.

Select ‘Utility Information’ and then ‘Order MOCS Materials’.

Everything on the form is free and will be mailed UPS the next day.

Reports Available To MOCS Members Did you know that you have access to all of your old tickets and can generate reports that relate to your company’s particular district code?

These reports are a strong tool that you can use to evaluate all aspects of the locate requests you receive.

Utilizing these reports will help you: • View tickets • Search for tickets • Sort by: Company Name Contractor County Ticket Type (Routine, Emergency, etc.)

Geographic Location

• Audit contract locators • Identify problem excavators • Track sub-contractors • Support budget proposals • Obtain excavator contact information • Support damage investigations • Research year to year history

WHY Damages occur Excavation practices not sufficient • Failure to maintain clearance

50

%

SUMMER 2016

824 Weathered Rock Rd. Jefferson City, MO 65101-1839

Call or Click

3 Working Days

• Failure to support exposed facilities

Before You Dig!

• Failure to use hand tools • Failure to pot hole • Improper backfilling • Failure to maintain marks

Notification not made No notification made to the call center

Location practices not sufficient

25 % 17 Look %

1-800-DIG-RITE or mo1call.com

• Incorrect facility records/maps, facility markings or location not sufficient

Inside...

• Facility was not located or marked • Facility could not be found or located

Notification practices not sufficient • Notification to call center made but not sufficient

• Wrong information provided to call center

Miscellaneous other causes • Abandoned • One Call Center error • Deteriorated • Previous damage

1 7

% %

• Survey Results • Look For Us at the State Fair • Educating Your Employees • Free Education Materials

Survey Results A member survey completed in March this year showed some very positive feedback:

83%

members think MOCS

serves an important

part in protecting their facilities.

61%

have used the educational packets offered by MOCS.

77%

think that the One Call System plays an important role in public safety.

73%

think that they were receiving significant value in membership.

80%

of excavators polled have seen MOCS commercials on TV.

88%

think the information presented at the MOCS safety meetings is very useful.

48%

of MOCS members

provide some form of

damage prevention

training to their employees.

83%

are very satisfied or somewhat satisfied with the job MOCS is doing in educating the public.

88%

of excavators are aware of the Ticket Check system.

Call or Click 3 Working Days Before You Dig!