WHY AGENCIES SHOULD CONSIDER EMPLOYEE SCHEDULING
FROM A LEADER IN AGENCY WORKFORCE MANAGEMENT SOLUTIONS www.mitcsoftware.com
WHY AGENCIES SHOULD CONSIDER EMPLOYEE SCHEDULING
AN EFFECTIVE WAY TO SCHEDULE EMPLOYEES Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget. When an organization does not have the right scheduling tools, it cannot avoid unnecessary overtime and find the most suitable employee to fill open positions. As a result, some employees are over-scheduled, while other employees are under-scheduled and vacant positions are left unfilled. This creates cost overruns, lowers operational efficiency, reduces the quality of service, and threatens the future of organizations when there is little room for error. The vast majority of agencies that perform scheduling do so manually. In scheduling employees, a potentially large number
“Ineffective employee scheduling directly impacts labor costs, productivity, and an agency’s ability to operate within budget.”
of factors must be considered, including hours worked, availability, skills, licenses, training, preferred work and schedule and travel time. Scheduling can become a daunting task requiring several days of work by managers. With a manual system, the more time managers spend on scheduling, the less time they spend on more value added tasks such as working directly with employees or clients. The less time managers spend on scheduling, the more overtime costs they incur.
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Improved worker placement
Scheduling solutions enable managers to deploy the right worker to the right task at the right time, based on a large
Automating scheduling provides a number of benefits: •
Lower percentage of overtime payroll
In the absence of automated scheduling, managers take the quick and easy solution, which is scheduling the
quantity of data regarding both employees and the agency. •
Reduced time spent on tactical tasks
People become managers not because of their scheduling skills, but because of their competencies as agency
same employee. By giving primary consideration to costs,
managers. Scheduling solutions enable managers to
scheduling solutions tend to reduce overtime. •
Reduced time spent on scheduling
Managers spend less time juggling complex schedules and more time working with employees and clients. With scale, the reduction in time spent on scheduling can reduce the number of full time employees (FTEs) required at an agency.
focus on value added tasks such as managing employees, motivating staff and ensuring the quality of client services. •
Rapid selection of the least cost resource.
Potential workers for any given position are available, including full time, part-time, temporary employees, and other departments. All of these employees vary in costs, benefits and overtime. Scheduling solutions not only track and maintain information on these labor sources, but also select the least costly resource when needed.
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WHY AGENCIES SHOULD CONSIDER EMPLOYEE SCHEDULING Scheduling solutions can deliver significant value to agencies.
EXAMPLE SHOWING THE EFFECTIVENESS OF AUTOMATED SCHEDULING
These solutions optimize employees’ schedules to maximize service, improve managers’ focus, raise morale, retain employees and minimize overtime. It is possible to complete scheduling tasks in minutes using
HOW TO FILL OPEN POSITIONS
powerful software queries that quickly sort through employee skills, availability leave and preference, to schedule the right
TIME
ACTION
candidates for each open position. We all know schedules
4:00 PM
An employee at a Group Home calls in sick
4:01 PM
The position is marked as open
4:02 PM
A quick query sorts through appropriate employees based on hours worked, skills, training and other criteria and presents a list of the best candidates
4:04 PM
Employees are contacted
4:10 PM
A qualified replacement is found. Overtime costs are averted
change. For this reason it is important to be able to react swiftly and decisively. Managers need the right decision- making tools to enable them to do so.
“We all know schedules change. For this reason it is important to be able to react swiftly and decisively.”
ABOUT MITC MITC provides modular workforce management solutions and services to support all the needs of agencies — time and attendance, advanced employee scheduling, service documentation, payroll rules and reporting engine, workforce analytics, payroll and billing integration, and more. For 25 years, MITC has grown to serve over 1,500 organizations (with anywhere form 5 to 10,000 employees) in the USA, the UK , Africa, Australia, Canada, Ireland and New Zealand. They have selected MITC to help control costs, save time, improve productivity and ensure compliance.
Visit www.mitcsoftware.com to learn more.
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