SOLUTIONS Accelerating Travel Technology
Integrated Travel Technology Solutions
Datalex’s integrated e-Commerce solutions address major travel industry sectors:
Datalex’s e-Commerce solutions enable travel suppliers, distributors and purchasers to build technology strategies for the global electronic marketplace
Business Solutions Datalex uses leading-edge technology components to create customized e-Commerce solutions that support the key business goals of travel suppliers, distributors and buyers - lower costs, improved service, improved markeplace control. These solutions enable enterprises to provide information and facilitate the purchase of multiple travel inventories by travel clients, call centers, and distribution channels using browser, mobile and graphical user interfaces. Solutions may encompass a wide range of inventory sources including global distribution systems (GDSs), airline central reservations systems (CRSs), hotel property management and other supplier systems. They may also involve numerous branded storefronts, spanning multiple market segments, languages and currencies. Built upon a common integration platform, the solutions offer key features and benefits that enable airlines, travel suppliers and distributors to market a broad spectrum of products to consumers, corporations and other distribution channels.
Key Strengths Datalex is suplier of choice to major airlines, Global Distribution Systems, travel vendors and travel agencies. Datalex technology components are built on an open platform technology and unique line of integrated products and services. Datalex solutions enable travel enterprises to meet distribution and supply needs in a multichannel environment. Datalex’s extensive track record and expertise with global blue-chip clients provides comprehensive travel industry domain knowledge.
Airline – Datalex’s growth-oriented airline solutions enable air carriers to achieve cost-efficient distribution, inventory control yield management and customer service while reducing costs. Corporate Travel – Datalex’s corporate travel solutions enable purchasers to manage travel expenditures and suppliers to capture market share while reducing distribution costs. Hospitality, Resort and Destination Datalex’s leisure booking solutions enable hospitality organizations to assemble a broad range of travel inventories and destination content for Internet, call center and travel trade distribution. Travel Agency – Datalex’s solutions enable travel agency organizations to increase the value of client service and extend business profitability by developing new and innovative ways to serve the customer and interoperate with other systems for content, inventory, pricing and distribution.
Solutions Platform Datalex solutions include: Middleware & systems integration Multi-channel distribution Consumer online booking Corporate travel management
Datalex’s BookIt! MATRIX™ provides the core integration platform supporting enterprise solutions for distributing multi-component travel products and packages through a variety of front-end systems and sales channels. Base components in BookIt! Matrix provide a flexible starting point for the development of custom solutions. Integration with external systems such as customer relationship management (CRM), back-office accounting, yield management, and supplier inventory is simplified by the platform’s Web Services model. The BookIt! Matrix platform provides multiple deployment choices including connectivity to all the major Global Distribution Systems and/or direct connection to a supplier Central Reservation System, industry switch etc.
Negotiated fares management Web Site
Agent desktop applications Multiple inventory system access Multi-component dynamic packaging and pricing
Travel Agent
Cutomer Database
Call Center
Group / GDS Online Conference Distributors Distributors
Frequent Buyer System
Integration Platform
Hosted services Content, search & recommendation
Air
Ground
Lodging
Activities
Other Channels
Other
SOLUTIONS Solutions Components BookIt! CONSUMER™ is a full-featured Internet booking engine that enables travelers to make reservations via the Internet. It is used as a component in Web-based applications that integrate travel booking, content and relationship management systems. BookIt! PRO™ is a professional interface that provides access to Central Reservations Systems and features a structured graphical user interface, an embedded terminal screen and user support services BookIt! CORPORATE™ is a state of the art, end-to-end travel management solution offering dynamic travel-policy management and advanced search technology. It provides optimized itineraries, using real-time information for improved cost management. BookIt! FARES™ is Datalex’s private fares management system that can be used in conjunction with the booking engine to distribute negotiated contract pricing with availability. Cognizer is a data analysis solution that performs automated monitoring of corporate travel purchasing to identify performance against negotiated contract and to reveal emerging purchasing trends.
Distribution Datalex solutions operate in the airline, leisure and corporate travel markets in which they provide the ability for Web and mobile applications to: Create dynamic packages - for air, car, hotel, rail travel and other land elements Maintain user profile and itinerary information Integrate private and published fares Dynamically control pricing across multiple channels and user groups Deploy a flexible corporate travel policy
Since its inception in 1985, Datalex has earned recognition as one of the most successful information technology solution providers to the global travel industry. Solutions using Datalex technologies are deployed with major airlines, transportation providers, hospitality groups, retail and online distributors including: Aer Lingus, Air Canada, Amadeus, American Express, American Trans Air, Amtrak, Best Western International, California State Automobile Association, Delta Air Lines, Disney Cruise Lines, Emirates Airline, Galileo, GoHop.ie, KLM, LasVegas.com, Norwegian Cruise Lines, Page & Moy, Siemens Canada and Germany, Saudi Arabian Airlines, Singapore Airlines, SilkAir, SNCF, South African Airways, Thomas Cook, Trailfinders, TravelBag, Travelcare, T-Systems, Vail Resorts Inc., Unisys, WEXAS and Worldspan.
Integrate frequent flyer accounts Control branding and operation Support personalized content systems Support multiple languages and currencies
Fares Management Sales advantage relies on the ability to deliver product, pricing and availability to the market, quickly and accurately through call center, Web site and third-party channels. BookIt! Fares is one of the most advanced fares booking and management systems on the market today, providing travel agents with instant update and dynamic pricing capabilities. BookIt! Fares reduces the agent’s’time spent dealing with flight queries and helps avoid the risk of Agent Debit Memos caused by misquotations. This is accomplished by automating the validation of complex rules for round trip and multi sector itineraries prior to quotation.
Hosted Services Datalex offers a cost-effective business management service that helps control the total cost of technology when restrictions exist on capital expenditure. Travel distributors can focus on what they do best - building their business, while Datalex manages their e-Commerce technology infrastructure. The solution supports dynamic business growth, offering fast time-to-market and unconstrained capacity growth. Connectivity options may include a direct link to all global distribution systems and travel supplier central reservations systems.
ATL-M0095.DS1© Copyright Datalex 061303. All Rights Reserved.
CONTACT INFORMATION Web site: www.datalex.com E-Mail: sales@datalex.com EUROPE Dublin, Corporate HQ
+ 353-1-839-1787
Country Sales Offices Amsterdam Frankfurt
+31 20 503 0200 +49 6196 655 111
AMERICAS Metro Atlanta Toll Free (USA & Canada) ASIA PACIFIC Singapore AUSTRALASIA Sydney
+1 770-255-2400 +1 888-234-1890 +65 6823-1301
+61 2 9004 7286
Other office locations: Manchester, UK Petaluma, California, USA