INSPIRING INDIVIDUAL AND TEAM PERFORMANCE
www.quantumcoachingandconsultancy.co.uk
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UANTUM COACHING AND CONSULTANCY LTD With over 100 combined years of senior sales management, sales training and leadership experience, Quantum Coaching and Consultancy Ltd are a team who bring expertise, cutting edge ideas & innovative training and coaching solutions. We have a strong focus on implementing tailored strategies specific to your business and personal needs. Strategies that assist in embedding long-term positive change and inspire personal and team performance.
WHAT WE DO Quantum Coaching and Consultancy Ltd specialise in the design, delivery and evaluation of unique personal development interventions and bespoke training solutions. Our clients range from the private individual to large multi-nationals. Our areas of expertise include but are not limited to: •
SALES AND CUSTOMER SERVICE EXCELLENCE
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PERSONAL DEVELOPMENT & EXECUTIVE COACHING
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LEADERSHIP DEVELOPMENT & TEAM BUILDING
“The Quantum team helped us transform the way we think about sales and most importantly the way we go about selling to our customers. The training has been an integral part of the wider transformation process that we have undergone in the organization in the last 24 months. We are seeing increased customer satisfaction and significantly improved sales results in our key territories” Martin Stewart, CEO EurotaxGlass
OUR VISION The world of learning and development is sometimes highly prescriptive, where training is pretty much ‘off the shelf ’ and where the “Talk and Chalk” approach is the order of the day! At Quantum we have challenged ourselves to be different. Through the utilization of our years of frontline experience and a strong desire to truly understand the needs and desired outcomes of our clients we strive to stay on the cutting edge of Learning & Development innovation. Our team are much more than providers of a service, they are people who are united by a vision to make Quantum the best training company in the UK. We do this by designing and delivering innovative and effective tailor-made development solutions, interventions that provide a memorable, challenging and absolute customer experience.
OUR APPROACH •
ONE SIZE DOES NOT FIT ALL
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WE ARE FLEXIBLE AND PASSIONATE ABOUT EXCEEDING YOUR NEEDS
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LASTLY, WE WILL NEVER TRY TO SELL TO YOU
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HE QUANTUM TEAM WILL MCKELVIE Company Director, Trainer and Executive Coach, Will has more than 18 years experience in Sales Leadership, Sales Training and Coaching. His passion is personal development and improving performance. Will is the cofounder and author of the Sales APPROACH ™ 8 step selling system and holds a Business and Executive Coaching Certification, is a Master Practitioner in NLP, Time Line Therapy, Coaching with NLP & Belbin ™ Team Profiling.
BRIDGENE MCKELVIE Business Development Executive and office manager, Bridgene has over 15 years experience as a high performing Sales Executive with the Pharmaceutical and Medical Device Industry during which time she won numerous accolades and awards. Bridgene is certified in Team Profiling and has an HNC in office administration so is always on hand to ensure all materials, evaluations and post training support is at your fingertips.
“I have now worked with Will and his team in a variety of capacities over the last 10 years and in a variety of commercial projects. They are professional and focused and always deliver as promised. What distinguishes them from others is the ability to bring the topic to life and use varied experiences to make a positive intervention to the business, either to an individual or a team”. Ollie Mitchell, Marketing Director ABBOTT Laboratories
JAMES BACKHOUSE Associate Partner and Trainer, James has over 18 years of executive board level experience in change management, sales and marketing leadership and lean process development. James is a fully qualified executive coach. James is the cofounder and author of the Sales APPROACH™ 8 step selling system
JACKIE GIBBIN Our Business Development Manager, Jackie has over 8 years experience as a successful Sales Representative within the Medical Device and Aesthetics Industry. Jackie is responsible for new and current client development and is committed to delivering value and a fantastic customer experience. Prior to her career in Medical Devices, Jackie was a Chartered Engineer and worked as a Manufacturing Engineer, using Six Sigma techniques to Black Belt Level.
RICKY GERMAN Associate trainer and business development manager, Ricky is our Swiss based colleague, he has over 15 years experience in front line sales and sales leadership with Global Medical Provider Johnson and Johnson. Ricky is a true professional, always focused on our clients achieving optimal results and is an outstanding field coach.
WHAT MAKES US DIFFERENT?
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We pride our selves on our results and client satisfaction, Customer retention is our key marker We never outsource our work, this ensures we take full responsibility in all we do and the results we achieve We have a wealth of experience in Sales, Leadership and Customer Service Industries. We provide a full consultation service to fully understand your customers, your challenges and expectations before the design of any interventions.
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We do not deliver a one size fits all solution. We do the consultation, the design and the delivery and therefore take full accountability of ensuring we meet and exceed your expectations and learning outcomes.
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We combine a mix of Experiential Learning Activities, NLP Techniques,Coaching Philosophy and Psychology to embed a true learning experience
“ I have attended numerous Sales Training courses over many years, however I found that the content and delivery of the APPROACH system to be fantastic. It’s given me a solid foundation & the tools required in my career to take it to new levels. I would highly recommend this course and in my opinion everyone should get the chance to benefit from what it offers” P Kerr, Sales Specialist, Boehringer Ingelheim
QUANTUM COACHING AND CONSULTANCY LTD ARE DELIGHTED TO HAVE PARTNERED WITH THE FOLLOWING COMPANIES Prudential Assurance
GB Oils
EurotaxGlass
St Jude Medical
Autovista
Idexx laboratories
Johnson and Johnson
Q Med AB
Glasgow Housing Association
La Belle Forme
Dandara Housing
Central Criminal Lawyers
Curtis Moore
Righttrack Consultancy
Spectrum International
North Tyneside NHS
The Pelican Group
AND FINALLY, MORE OF WHAT SOME OF OUR CLIENTS SAY… “Tailored well to our requirements & delivered in a friendly easy to understand way. The programme was very well taught & Will was great at explaining things. I enjoyed this, looking forward to Day 2” Customer Service Manager EurotaxGlass
“A highly insightful course which has really helped my team to open up to a common goal constructively and with commitment, Excellent and Thank You”
“Excellent Leadership Course, certainly reminded my of what I should be doing”
“The Field Sales Appointment Workshop was the most role relevant training I have ever attended” Kevin Pelican Procurement Group
Kerry Lewis HR Manager IT Company
“Last two days were awesome, excellent course delivery. Looking forward to The Advanced Selling Course “ Key Account Manager Medical Device Sales
S Sanderson Commercial Team Manager St Jude Medical
“Great Customer Service Workshop – Customer service skills are transferable through all parts of life so I found the course very useful on a personal and professional level” Carolyn - Glass’s UK Data & Tech
IF YOU WOULD LIKE TO EXPLORE HOW QUANTUM CAN HELP YOUR ORGANISATION CONTACT US TODAY: info@quantumcoachingandconsultancy.co.uk
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tel: 0800 612 7781