The Worst Amazon Scams and How to Avoid Them
For a lot of Amazon sellers There's been times when your hands are on your head and the idea "Have I been scammed?" is going through your head. To help you avoid these risks for your store we've created some of the most frequent Amazon scams and the best ways to stay clear of these scams. Amazon Scams have been in existence since the beginning of time. Everyday a new and clever loophole or scam is found. It is essential to make sure you are taking steps to safeguard your company. Every fraudulent sale is lost!
The Failed Delivery Scam This fraud is the same as ecommerce itself, and is still occurring often. The buyer can purchase an item on the internet and then claim that the product didn't show up and then claim or a replacement or a refund. However, in certain circumstances, this might be the case. But, you should make sure you are aware of any issues of refunds or replacements being made in error. If you fall for this scam, it can cost you money as well as impact you feedback as well as the metrics you use to measure your success..
If you are shipping costly items to an individual buyer, you should make sure you send the item via track-and-trace. This protects you from disputes by confirming that the package was received and at the time it was delivered. Also, the delivery of any item is without a signature on the day of receiving the item.
The Replace and Refund Scam It's a scam! Amazon fraud is precisely what it appears. A seller may send an item to the purchaser who will then exchange the product for a damaged item and then request an reimbursement. This type of scam is prevalent in the sector of used games. Scammers buy a game the moment it arrives then swap it out with a damaged or scratched one, and then return it if it doesn't perform. This can be a challenge as it is impossible to prove the product worked prior to when you sent it. It's possible to go to extremes of recording yourself and then uploading it. This isn't possible for many sellers, but. Even photographs are not reliable evidence because the picture may not be genuine. This scam can be thwarted by conducting a test of quality by attaching a tamper proof sticker. The stickers are created to make it so that if a person tries to remove them from the item the sticker will tear. They can be purchased in large quantities online and can be an excellent indicator of whether the item is one you shipped. In the description of the item, you should mention that you've tested the quality of the item and that it comes with an official warranty on it, to dissuade scammers from using your product.
Phishing scams Phishing (also called spoofing) is when someone calls you pretending to be an organization such as Amazon. They then attempt to obtain your personal data in order to take your money, or even your identity. Phishing scams that are attempted on Amazon are quite common and advanced methods of obtaining personal information being constantly thought up. If you're not aware of the phishing scam, it's worthwhile to read more about it in order to avoid your business from being victimized by Amazon. The majority of Amazon frauds are phishing by email. However, some scammers may make use of text messages too. Attachments and links included in phishing messages and text messages contain malware. They can steal passwords and personal information from the devices that are being utilized. Also, be wary of fake phone calls that pretend to appear to be an Amazon representative calling you regarding your account. Don't divulge any personal information on the phone. If you're given questions that you're not sure about it is best to end the call right away.
If you've received suspicious messages, emails or phone calls texts, you must notify Amazon immediately.
Email Scams They are the most basic yet also the most efficient Amazon frauds. Amazon does not require your personal information and will never publish an email address as well as the shipping address. Don't fall for an authentic looking address. It's crucial to remember that Amazon will never ask users to sign in using an email. Even if it appears authentic, only logging into your account directly on Amazon ensures that your account is secure. There is a common misconception that if you view the email address of the sender that it is genuine. However, this is not the case since all buyer emails appear in your central seller account. Therefore, you shouldn't be concerned about messages that come from non-Amazon email addresses. Be cautious with the payments you make via links. Amazon payments are hosted on these domains: ● ● ●
//payments.amazon.com //authorize.payments.amazon.com //resolutioncenter.payments.amazon.com
If you see a link that you're unsure about, don't click it. If you clicked on an untrusted or fake email, and you've have entered information for your Amazon Payments account information, You must alter your Amazon.com password as soon as possible. Perhaps you've gone further and entered your bank account information. If that's the case, call your bank right away.
What to do if you think you have been scammed If you've experienced fraud through Amazon Contact them right now. Amazon does have loss protection protections that are in place, however, they are well-known for favoring the buyer when it's the truth versus the deceit. Also, you are not covered for any transactions that take place beyond Amazon's platform, so it's recommended to complete every transaction and message in your account as a seller.