Beyond Barriers, Dec 2013

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BEYOND BARRIERS Volume V Issue Iv

December 2013

From the MD

D

ear junctionites,

On the Forbes list of the best countries for doing business, India stands at 98 among 145 nations, the lowest among the other BRIC nations. It has cited poverty, corruption and discrimination against girls among the challenges facing the country. The ranking was conducted on eleven different factors – property rights, innovation, taxes, technology, corruption, freedom (personal, trade and monetary), red tape, investor protection and stock market performance. I believe businesses are run by people and the responsibility lies with the people to act upon these eleven parameters and finally take ownership of them. I wanted to share this with you because at mjunction, we are running a business as well, and would have contributed to the way India

SIDE WHAT ’S IN mj at Vigilance Awareness session Mock safety drill at mj premises

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stands with regard to this ranking. Having said that, I also believe that we have it in us to rise to the occasion and take corrective measures. I feel confident that all of us together will be able to inculcate accountability in the way we do our business. Everything, I believe, begins and ends with ownership and that is what I want each one of us to practise here at mjunction. In fact, the theme of our recently concluded half-yearly conference was “Push the pedal to the metal,” which means that mjunction is now expected to stretch its performances as an organisation, which automatically extends to all its people. A high-performance organisation is what I envision mjunction to be. It is only when there is ownership do we gain the trust of all our stakeholders. In fact, a survey by Equitymaster has put the Tata Group at the top as readers have voted them to be ‘The Most Trustworthy Corporate Group’. Equitymaster is a leading independent equity research initiative and a total of 14,107 votes were cast in the survey that was conducted on its website for a week. mjunction has, since inception, worked on gaining the trust and faith of its internal as well as external stakeholders. The cornerstones of mjunction’s philosophy – efficiency, transparency and innovation – have also remained the same over the years. However, what has changed is the way we look at ourselves and adopt a new nomenclature to do so. In today’s fast changing world, business models are evolving as also what they are being called. I believe mjunction has always been a business process management company, long before the term was coined to describe business models that focus on transformation, outcomes and creating value rather than on lift and shift, arbitration and offshoring. And that is exactly what this new emerging business model seeks to present. It means the entity becomes a full value service provider instead of being a player in the lower end of the service spectrum.

milestones @ mjunction 3 straigtline.in: Gifting an experience 4 TBEM: A quest for excellence 5

mj officials address IMT students 6 Client speak 13 mjunction achieves CMMI Level 5 7

mjunction, which has always trained its sights on outcomes and end-to-end service, thus can now officially adopt the name of being a business process management company. We are also well poised to take advantage of the capabilities we have developed over the years and the myriad opportunities the market presents. In the last issue of Beyond Barriers, I had mentioned the Incubation Cell, which is a cell that has been set up to nurture and execute new ideas. I had also mentioned about sharing some of its successes with you in this issue. One of the earliest successes of this cell is the business of estimation and detailing of construction material for the steel industry. This business has now come into its own and has been hived off into a separate business unit. In fact, we are in the process of zeroing in on a name for the unit which will best reflect what it does and stands for. Some of the other projects that the cell was running have also been successful and have gone live. One business improvement project that I would definitely like to mention here is the “supplier offer site” developed for the Tata Global Beverages, which was looking for an ITenabled solution to automate its private tea buying process. The project has been made operational and we are even looking at expansion possibilities. Like every time, I will share some ejunction milestones with you. One project which deserves special mention is the Hoonur se Rozgaar project of Indian Hotels in Kolkata in partnership with the Indian Institute of Hotel Management. ejunction has tied up with this project and 18 boys and three girls from different centres of ejunction have been sent for a six-week training programme on housekeeping and kitchen services. I wish them all the best. Wishing all of you and your families a happy and peaceful 2014. Regards, Viresh Oberoi

Travelogue: Kashmir Know your junctionite mj annual picnic mj in T20 tournament

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Spot awards and new faces New borns Wedding bells Quiz corner

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Beyond Barriers, Dec 2013 by mjunction services ltd - Issuu