Changing Customer needs - 19 Feb 2025 - Andhra Chamber

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Brief Profile of the Guest Speaker

Ms Sathya Natarajan

Ms Sathya Natarajan is a Leader with vast experience of more than 3 decades in leading enterprisewideprocesstransformationprojectsandprogramsinServices,BankingandManufacturingIndustries Cost planning, budgeting, Forecasting, Variance analysis and Managing stakeholders. She has mentored multiple Lean Six Sigma programs across multiple geographies. Executed RPA and other digital automation solutions. Managed team of 200+ staffs across multiple locations. Currently She is theVicePresidentofStandardCharteredBank .

ProfessionalQualification:

Ÿ AgileCertifiedCoach(ACC)fromScrumAlliance,US-2021

Ÿ CertifiedScrumProductOwner(CSPO)fromScrumAlliance,US-2020

Ÿ CertifiedScrumMaster(CSM)fromScrumAlliance,US2019

Ÿ SeniorManagementProgram(SMP)fromIIMKolkata-2011

Ÿ PMPfromPMIInc.USA-2008

Ÿ MasterBlackBeltfromISI,Bangalore-2007

Ÿ CertifiedBlackBeltfromAQS-2006

Ÿ BachelorofEngineeringinECEfromBharathidasanUniversity-1992

· FacilitatedRapidImprovementworkshopinBahraintoimprovecustomerservice2008 GlobalExperience:

· Rapid Improvement event for Consumer banking in Hongkong & Singapore to increase productivity

· Participated in Global Quality Managers conference in US in 2000 & Strategic Quality conferencein1999

· LedProductlaunchatFordBelgium,Spain,Hungary,Germanyin1999

· SupportedToroidalTransformersManufacturing&Quality,Canadain1996

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