M eeting of Leaders Organiser:
2-3rd April 2014
Westin Hotel, Warsaw
CONFERENCE MATERIALS
M eeting of Leaders
7th edition
Banking Forum
M eeting of Leaders 3rd edition III
Grand Gala of World’s Leaders in Banking
www.bankowosciubezpieczenia.pl
Banking Forum Insurance Forum Westin Hotel, 2-3 of April, 2014
CONFERENCE STRUCTURE
2 APRIL 2014
HALL A
INSURANCE
HALL A
HALL b
HALL c
3 APRIL 2014
HALL A
HALL B
PROFILE OF CONFERENCE ATTENDEES: Banks – 38% Public administration – 6% Insurance companies – 24% IT solution providers – 12% Payment solutions providers – 8% Law firms and consulting companies – 6% Telecommunications – 4% Power industry – 2%
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BANKING FORUM 7th edition
MEMBERS OF THE BANKING FORUM ADVISORY BOARD KRZYSZTOF KALICKI
Chairman of the Banking Forum Advisory Board / President of the Board of Polish Investments for Development
Vice-Chairman of the Banking Forum Advisory Board / President of the Management Board, Deutsche Bank Polska
President of the Management Board, ING Bank Śląski
Member of the Board, National Bank of Poland
MACIEJ BARDAN
TOMASZ BOGUS
JACEK BARTKIEWICZ
PIOTR CZARNECKI
Banking sector expert
DARIUSZ DANILUK
MAŁGORZATA KOŁAKOWSKA
MAŁGORZATA ZALESKA
MARIUSZ GRENDOWICZ
President of the Management Board, Bank Pocztowy
Member of the Board, National Bank of Poland
President of the Management Board, Raiffeisen Polbank
MIKOŁAJ DOWGIELEWICZ
MICHAŁ HANDZLIK
ANDRZEJ JAKUBIAK
President of the Management Board, PS Trade Trans / President of the Management Board, BGK 2011-2013, Advisor to the President of the Board, National Bank of Poland
Vice-Governor, Council of Europe Development Bank
President of the Management Board, Debt Trading Partners
Chairman, Polish Financial Supervision Authority
DARIUSZ KACPRZYK
MARIUSZ KLIMCZAK
STANISŁAW KLUZA
WOJCIECH KOWALCZYK
President of the Management Board, Bank Gospodarstwa Krajowego
President of the Management Board, Bank for Environmental Protection
Warsaw School of Economics, Chairman of Polish Financial Supervision Authority (2006-2011)
Undersecretary, Ministry of Finance
TOMASZ MISIAK
MATEUSZ MORAWIECKI
LESZEK NIEMYCKI
RYSZARD PETRU
Chairman of the Supervisory Board, MM Conferences
SŁAWOMIR S. SIKORA
President of the Management Board, Citi Handlowy
President of the Management Board, Bank Zachodni WBK
Vice-President of the Management Board, Deutsche Bank PBC
WOJCIECH SOBIERAJ
JÓZEF WANCER
President of the Management Board, Bank BGŻ
President of the Management Board, Alior Bank
PIOTR ZESIUK
SŁAWOMIR ŻYGOWSKI
President of the Management Board, MM Conferences
President of the Management Board, Nordea Bank Poland
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Chairman, Polish Economists Society
MACIEJ WITUCKI
Chairman of the Supervisory Board, Orange Poland
BANKING FORUM 7th edition
7th edition of Conference BANKING FORUM
Banking Forum is co-created by CEOs of banks, representatives of administration and TSP providers belonging to the Advisory Board of the event held under the supervision of Mariusz Grendowicz, President of the Management Board. This most prestigious and unique event provides a platform for exchange of views on key issues for the banking industry that will shape its future in the coming years.
The event has a cyclical character. Previous six editions gathered more than 2000 participants, including: management of Polish and foreign banks, financial supervision, central banks, representatives of the European Commission, Ambassadors and Attaches for economic affairs from many countries. Since 2013 the main part of the conference is conducted together with the Insurance Forum, which creates a brilliant synergy of those two key elements of the financial sector. Then, the conference is divided into two parts where the banking and insurance conferences take place simultaneously
Conference thoroughly analyzes changes in the legal and regulatory environment, points out trends in technology and redefines constantly changing bank customer. Every spring edition is a summary of the previous year. It analyzes financial results of individual banks and other developments in the sector. This is reflected in the evening gala where Banking Leaders Prizes are awarded by the Competition Jury chaired by Mr. J贸zef Wancer.
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3rd edition
MEMBERS OF THE INSURANCE FORUM ADVISORY BOARD JAN BOGUTYN
Chairman of the Insurance Forum Advisory Board
FRANZ FUCHS
President of the Management Board, Compensa
ALEKSANDRA WIDZIEWICZ
President of the Management Board, Mutual Insurance Company
DARIUSZ PONIEWIERKA
MARCIN PAWLAK
ARTUR OLECH
Secretary of the Advisory Board/ Chairman of the Supervisory Board, ATTIS Group
PIOTR NARLOCH
President of the Management Board, InterRisk
President of the Management Board, AXA Polska AXA Poland
ANDRZEJ JARCZYK
RAFAŁ HISZPAŃSKI
President of the Management Board, Uniqa
PAWEŁ ZIEMBA
MACIEJ SZWARC
President of the Management Board, Generali Group in Poland (2010-2014)
PAWEŁ ZYLM
President of the Management Board, Insurance Company Euler Hermes
JACEK PODOBA
President of the Management Board, Skandia
President of the Management Board BRE Insurance
President of the Management Board, TU Europa
RYSZARD GRZELAK
PAWEŁ SZCZEPANKOWSKI
MACIEJ DROWANOWSKI
President of the Management Board, KUKE
President of the Management Board, Europ Assistance Polska
Managing Director, Atradius
Managing Director, Coface
MAŁGORZATA MALISZEWSKA
TOMASZ MISIAK
EWA WIERZBICKA
BOGUSŁAW SKUZA
President of the Management Board, Arbitration Court at Polish Insurance Ombudsman
STANISŁAW KLUZA
Chairman of Polish Financial Supervision Authority (2006-2011), Warsaw School of Economics
Chairman of the Supervisory Board, MM Conferences
PIOTR ZESIUK
President of the Management Board, MM Conferences
Arbitrator, Arbitration Court at Polish Insurance Ombudsman
Member of the Management Board, PZU (2011-2013)
PAWEŁ BISEK
NICHOLAS CIEŚLEWICZ
President of the Management Board, Benefia
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Managing Partner, SCBP SykunaCieślewicz-Bartecki Partnership
3rd edition
3rd edition of Conference INSURANCE FORUM
The third edition of Insurance Forum provides an excellent platform for exchange of views and experiences for the insurance sector. The project is conducted simultaneously with the Banking Forum which enables thorough discussion concerning financial sector and economy, as well as more specific issues common for both sectors, e.g. bank assurance. The last editions of the project brought together several hundred participants from the insurance industry, not only from Poland, but also from abroad, particularly from Russia and Ukraine. During panel discussions participants undertake issues related to the following themes: development of the sector, targeting, customer
service and strategies of target group broadening. Current legal issues are also of significant importance, as they have direct influence on future condition of the sector. The conference gathers together the management of insurance companies, brokers and representatives from Polish and European public administration. During previous editions, the conference received the patronage of the Financial Supervision Authority, EIOPA, the Insurance Guarantee Fund, POLBROKERS Brokers Association and the Polish Chamber of Insurance and Finance Intermediaries.
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AGENDA Day 1st - 2nd April 2014 MAIN COMMON PART: BANKING FORUM & INSURANCE FORUM
HALL A 8:50 Registration hours, morning coffee 9:25 Inauguration of the conference MARIUSZ GRENDOWICZ, Chairman of the Banking Forum Advisory Board / President of the Board of Polish Investments for Development
9:45 Panel discussion: Influence of global factors on development of Polish financial sector • Banking Union • Solvency II • Regulations and consumer-oriented operations • Quantitative easing Moderator: RYSZARD PETRU, Chairman, Polish Economists Society Participants of the discussion: JÓZEF WANCER, President of the Management Board, Bank BGŻ KRZYSZTOF KALICKI, Vice-Chairman of the Banking Forum Advisory Board / President
11:15 Coffee break 11:45 Panel discussion: Role of banks in creating safe pensions.
Co-operation of banks and insurance companies aiming at creating pension offer.
Moderator: MARIAN WIŚNIEWSKI, Chairman, Citizens Commitee for security of pension system Participants of the discussion: ZBIGNIEW DERDZIUK, President of the Management Board, Social Insurance Company LESZEK NIEMYCKI, Vice-President of the Management Board, Deutsche Bank PBC KRZYSZTOF ŻUKOWSKI, Sales manager, Skandia Life MARIUSZ WÓJCIK, Member of the Board AXA Poland
13:15 Lunch
of the Management Board, Deutsche Bank Polska JACEK BARTKIEWICZ, Member of the Board, National Bank of Poland WOJCIECH KWAŚNIAK, Deputy Chairman, Polish Financial Supervision Authority SEBASTIEN DE BROUWER, Executive Director, Retail Financial services, Legal, Economic and Social Affairs, European Banking Federation ARTUR OLECH, President of the Management Board, Group Generali in Poland (2010-2014) BOŻENA GRACZYK, Partner, Financial Risk Administration Team, KPMG in Poland ANNA WŁODARCZYK–MOCZKOWSKA, President of the Management Board, Gothaer
BANKING FORUM
INSURANCE FORUM
HALLA
HALL B
14:15 Panel discussion: Financing vital investments for Poland – status quo, conclusions, future aims • Available forms of support • Programme „Polish Investments” • Role and meaning of available forms of financing Polish economy Moderator: MARIUSZ GRENDOWICZ, Chairman of the Banking Forum Advisory Board / President of the Board of Polish Investments for Development Participants of the discussion: MARIUSZ KLIMCZAK, President of the Management Board, Bank Ochrony Środowiska KRZYSZTOF WITOŃ, President of the Management Board, HAWE S.A. DARIUSZ KACPRZYK, President of the Management Board, Bank Gospodarstwa Krajowego MIKOŁAJ DOWGIELEWICZ, Vice-Governor, Council of Europe Development Bank LUCYNA STAŃCZAK–WUCZYŃSKA, Director (Poland and Pribaltic countries), European Bank for Reconstruction and Development ANDRZEJ KOPYRSKI, Vice-President of the Management Board, Bank Pekao
15:30 Panel discussion: Effects of low interest rate policy from the point of view of banks and public sector • Real and potential influence of this policy on level of income and condition of banks • Potential areas of threat • Investment results, including public investments • Influence on public finances, including usage of EU funds • What are the essential adjustment operations of banks and public sector? • Will and what changes occur in banking strategies towards clients Moderator: ELŻBIETA MĄCZYŃSKA, Prezes, Polskie Towarzystwo Ekonomiczne Participants of the discussion: STANISŁAW KLUZA, Warsaw School of Economics in Warsaw, Chairman of the Polish
Financial Supervision Authority (2006-2011) ANDRZEJ SŁAWIŃSKI, Director of Institute of Economics, National Bank of Poland TOMASZ BOGUS,President of the Management Board, Bank Pocztowy DOMINIK JANUSZEWSKI, Partner EY JERZY OSIATYŃSKI, Member of the Monetary Policy Council
16:30
Conference will be translated into English simultaneously
End of the first day of the conference
14:15
Opening of the subject area
JAN BOGUTYN, Chairman of the Insurance Forum Advisory Board
14:20
Panel discussion: Big Data in insurance
• „Big data” – what does it mean? • What does it mean to be „digital”? • „Client-orientation” – what does it mean and does digitization has great influence on it? • Components of client-oriented business model • Insurance market data accessibility • What is „predictive analytics”? • Client-orientation and digitization – their influence on management information Moderator: KAMIL RAKOCY, Owner, KR Consulting Participants of the discussion: ELŻBIETA WANAT–POŁEĆ, President of the Management Board, Insurance guarantee fund PAWEŁ BISEK, President of the Management Board, Benefia KRZYSZTOF MARKOWSKI, President of the Credit Information Office (2003-2013) ROMAN KUSYK, Director, Departament for state registry, Ministry of the Interior RYSZARD DYSZKIEWICZ, IT Director, Vienna Insurance Group ELŻBIETA WÓJCIK, Vice-President of the Board, Aviva MARCIN WARSZEWSKI, Member of the Board, Director of Insurance process, Liberty Direct JAN KARASEK, Manager in Management Consulting, KPMG Poland
15:30 Panel discussion: Direct loss adjustment – relation between insurer and insured • Discussion on fundamental relations between Insurer and a client • Knowledge of legal regulations and its influence on payment of the compensation Moderator: ARTUR OLECH, President of the Management Board, Group Generali in Poland (2010-2014) Participants of the discussion: MAGDALENA NAWŁOKA, Vice-President of the Board, Allianz TOMASZ TARKOWSKI, Memeber of the Board, PZU WOJCIECH BIJAK, Information Office Director, Insurance Guarantee Fund ZYGMUNT KOSTKIEWICZ, Member of the Board Advisor, Attis Broker
16:30
End of the first day of the conference
Conference will be translated into English simultaneously
19:00
Grand Gala of World’s Leaders in Banking *The organiser reserves the right to introduce changes to the schedule of appearances 7
2 April 2014, Warsaw
Grand Gala of World’s
Leaders in Banking
Grand Gala of World’s Leaders in Banking THE MAIN GOAL OF THE COMPETITION IS TO REWARD PEOPLE WHO HAVE SIGNIFICANTLY CONTRIBUTED TO THE DEVELOPMENT OF THE BANKING SECTOR IN POLAND, AS WELL AS THE MOST EFFICIENT BANKS AND INTERESTING SOLUTIONS.
CO M P E T I T I O N C AT E G O R I E S : BEST BANK: »» large (with equity greater than PLN 3 bilion) »» medium and small (with equity of less than PLN 3 bilion) THE MOST INTERESTING INNOVATION FOR THE BANK THE MOST INNOVATIVE BANK MANAGER OF THE YEAR THE FASTEST DEVELOPING BANK CSR THE PERSON OF THE YEAR
THE AWARD CEREMONY OF BANKING AND INSURANCE LEADERS WILL BE HELD DURING THE GRAND GALA. FESTIVITIES BEGIN AT 7 P.M., 2ND OF APRIL 2014. IN THE COPERNICUS BALLROOM AT THE WESTIN HOTEL IN WARSAW.*
Dress code: black tie. Punctuality is kindly requested.
*With VIP invitation only.
AGENDA BANKING FORUM - Day 2nd - 3rd April 2014 HALL A 8:30 Registration hours, morning coffee 9:00 Keynote presentation: New technologies – new source of income MAURIZIO BOLGIANI, Cornèrcard Special Projects, Cornèr Banca SA
9:15 Keynote presentation: Changes in banks’ sources of income in the
short and average perspective
HALL B 9:00 Opening of the conference 9:00 Registration hours, morning coffee 9:30 Panel discussion: Electronic banking vs. Data safety and
anti-fraud systems • • • • •
MIECZYSŁAW GROSZEK, Vice-president of the Management Board, Polish Banking
Association
9:30 Panel discussion: Making money – trends and changes in banks income structures. źródla wzrostu sektora na najbliższe lata • • • •
Supervision of banks issue Downward trend in respect of interest income Effects of deregulations on payment systems market (PSD, PSD2, MIF) Midterm effects of system regulations ( CRDIV i CRR,, BRRD, DGS, structural reform of bank system) • „S” and „J” recommendations Moderator: OSKAR KOWALEWSKI, Zakład Globalnych Współzależności Gospodarczych, Instytut
Gospodarki Światowej, Szkoła Główna Handlowa
Participants of discussion: KATARZYNA ZAJDEL-KUROWSKA, Member of the Board, National Bank of Poland MIECZYSŁAW GROSZEK, Vice-President, Polish Banking Association TOMASZ JANISZEWSKI, Senior Manager in Financial Markets Consulting Group, KPMG
Moderator: STANISŁAW BRZEG – WIELUŃSKI, Editor-in-chief, Miesięcznik Bank Participants of the discussion: MACIEJ WITUCKI, Chairman of the Supervisory Board, Orange Poland MIROSŁAW MAJ, President of the Management Board, Cybersecurity Foundation ADAM DANIELUK, President of the Management Board, ISSA Poland WOJCIECH BOLANOWSKI, Director for Electronic Banking, PKO Bank Poland MAGDALENA MARUCHA-JAWORSKA, Internet Law and Technology Expert
11:00
Panel discussion: What are and what will be the expectations of bankers towards IT systems? • Evolution of a bank prosperity model in the face of proceeding digitization • What IT support is required in order to speak about “Digital Bank”? • What changes need to be done in case of architecture in order to provide innovative services? (24/7, mobile, in real-time)
Poland
WITOLD SKROK, Vice-President of the Management Board, Alior Bank MARIUSZ KURZAC, Managing Director, Cenatorium
10:30
Presentation: „S” and „J” recommendations as a challenge for banks. Analysis of practical solutions. MARIUSZ KURZAC, Managing Director, Cenatorium
10:45
Keynote presentation: Pieniądze w zasięgu głosu
PIOTR RADLIŃSKI, President of the Management Board, Smart Mobile
11:00
Panel discussion: Client of the future – chracteristics, how to meet his requirements • • • •
Present client characteristic Cloud computing and social media as a chance for client aquiring in banking sector Internet banking system as a tool for selling other goods Exploitation of clients data while creating multichannel distribution strategy – role of quality and validity of data, possibilities of modern CRM tools • Storage of information about potential clients – only cos tor an investment? Moderator: PIOTR SICIAK, Director, Management Consulting for Banking Sector, KPMG Poland Participants of the discussion: PIOTR CZARNECKI, Prezes Zarządu, Raiffeisen Polbank BEATA MOŃKA, Media Market Expert MARCIN LEDWOROWSKI, Vice-President of the Management Board, BIG Info Monitor RAFAŁ JUSZCZAK, President of the Management Board, Getin Holding MAŁGORZATA ZALESKA, Member of the Board, National Bank of Poland
12:15 Coffee break 12:45 Panel discussion: Influence of interchange fee and european reagulations on financial services market
• interchange in the context of implication for trade sector • influence of forthcoming changes in points of sale • alternative methods of payment • comparison of interchange fees and their evolution across EU countries Moderator: MACIEJ GONISZEWSKI, Editor-in-chief, Gazeta Bankowa Participants of discussion: NUNO SERENO, Member of the Board, Financial Director, Jeronimo Martins Poland PAWEŁ DZIEKOŃSKI, Credit Products Department Director, Deutsche Bank Poland RENATA JUSZKIEWICZ, Director of Representative Office METRO AG in Poland, President
of the Board, POHiD
DR KRZYSZTOF KORUS, Legal counsel, Partner, dLK Korus Okoń Legal counselors JACEK ILJIN, Bank Director for Sales and Business Processes in Retail Banking, mBank
13:45 Keynote presentation: We do not like to pay, but we like to purchase ALEKSANDER NAGANOWSKI, Head of Business Development, Poland,
Innovative banking vs. safety of data and information Electronic banking – what new threats can it cause? How to avoid them? Technological securities Users education Privacy law – amendments in law provisions (2014)
Moderator: PAWEŁ ZIELEWSKI, Editor, Forbes Participants of the discussion: JAROSŁAW MASTALERZ, Member of the Board, Bank Director for Operations and IT,
mBank
KAROL MAZUREK, Managing Director, Accenture MICHAŁ MACIERZYŃSKI, Director of Office of Innovation, PKO Bank Polski MARIUSZ KACZMAREK, Director, EY ADAM GRZEBIELUCH, Vice-President of the Management Board, Bank for
Environmental Protection
12:15 12:45
Coffee break Panel discussion: „D” recommendation
• What are the reasons for IT failures in banks? Can they be avoided? • How banks estimate risk during introduction of sales products based on technology? • Condition of cooperation between IT and business • Are banks going to use cloud computing intensively? Moderator: ARKADIUSZ LEFANOWICZ, Chairman of the Foundations Board, IT Foundation Leader
Club Polska
Participants of the discussion: TOMASZ PIWOWARSKI, Banking Inspections Department, Polish Financial Supervision
Authority
JUSTYNA KESLER, Vice-President of the Management Board, ING Bank Śląski KRZYSZTOF KOKOT, Vice-President of the Management Board, BPS IWONA DUDZIŃSKA, Member of the Board, Bank Citi Handlowy MARCIN OLECHOWSKI, Partner, Lawyer, Sołtysiński Kawecki & Szlęzak
MasterCard Europe
14:00
Panel discussion: Non-cash payments: trends, legal regulations, technology
• What new solutions can we expect in 2014? • Future portfolio – cash, plastic money or smartfon? • Role of telecommunication operators in development of mobile payments • Program Rozwoju Obrotu Bezgotówkowego na lata 2014-2020 • Law vs. technology (legal regulations on non-cash payment market) • Building trust with client in order to use non-cash payments Moderator: JACEK URYNIUK, Editor-in-chief, Dziennik Gazeta Prawna Participants of the discussion: ADAM TOCHMAŃSKI, Director of Payment Department, National Bank of Poland ROBERT ŁANIEWSKI, President of the Management Board, Non-cash turnover Develop-
ment Foundation
KRZYSZTOF NOWACZEWSKI, Vice-President of the Management Board, Bank BPH JAKUB KIWIOR, Director Visa Europe in Poland ALEKSANDER NAGANOWSKI, Head of Business Development, Poland, MasterCard Europe DR KRZYSZTOF KORUS, Legal counsel, Partner, dLK Korus Okoń Legal counselors
15:15 Lunch 16:00 End of the second day of the conference Conference will be translated into English simultaneously
15:15 Lunch 16:00 The end of the second day of the conference *The organiser reserves the right to introduce changes to the schedule of appearances 9
AGENDA INSURANCE FORUM - Day 2nd - 3rd April 2014 HALL C 9:00 Registration hours, morning hours 9:30 Panel discussion: Assistance Insurance • Assistance vs. social and demographic challenges • Innovative technologies vs. Assistance role (chance or a threat for the market?) • Role of assistance in management of insurance client management • Role of assistance in management of bank’s client experience and affinity client • Quo vadis Assistance ? Moderator: MARTA KALEŃSKA–JAŚKIEWICZ, President of the Board, Inter Partner Assistance Polska SA Participants of the discussion: ROGER HODGKISS, President of the Management Board, Link4 PAWEŁ PALUSZYŃSKI, President of the Management Board, April Assistance Polska BARBARA SYCZEWSKA, Product Development Manager, Gras Savoye JOANNA NADZIKIEWICZ, Sales Manager, Europ Assistance Polska
11:00
Panel discussion: Client of the future in Insurance sector
• Development history of direct channels in Great Britain – how is it connected with Poland? • Online portals of Polish Insurance Companies – status quo and their future role in distribution and insurance services • Mobile apps – status quo and their future role in Insurance sector • Integration with online channels changes the role of financial advisor • Proposition of approach towards insurance products offered online • Reputation of an insurance company vs. client number growth
Moderator: MICHAŁ LASKOWSKI, President of the Management Board, Rankomat.pl Discussion attendees: MICHAŁ KWIECIŃSKI, Managing Director, Liberty Direct RAFAŁ HISZPAŃSKI, President of the Management Board, Insurance Company Euler
Hermes
WOJCIECH RABIEJ, Member of the Board, Gothaer MICHAŁ GOMOWSKI, Member of the Board, Compensa PAWEŁ ZIEMBA, President of the Management Board, Skandia PIOTR KONDRATOWICZ, Senior Manager in Management Consulting, KPMG in Poland
12:15
Coffee break
12:45 Panel discussion: How will bancassurance look like in the future? • Project of recomendations „U” • Different perspective of a product offered in bank – which product will replace structures and insurance saving policies? • How to offer products connected with bank product? • Will security become more important than investment products? Moderator: KRZYSZTOF PIETRASZKIEWICZ, President of the Management Board, Polish Banking
Association
Participants of the discussion: MIROSŁAWA OLSZEWSKA–KARATOPRAKLIEW, Director for Bancassurance, Member of
the Board, Pramerica TuiR PAWEŁ ZYLM, President of the Management Board, BRE Ubezpieczenia MICHAŁ URBANIAK, Director of Retail Product Development, BOŚ PAWEŁ BORYS, Managing Director, Corporate Development & Investment Division, PKO Bank Polski MICHAŁ FRĄCZEK, Insurance Department Director, Alior Bank BEATA TYLMAN, Managing Director, Strategy Investment Department, Bank Pekao WOJCIECH ADAMCZYK, Director, Investment and Insurance Products Department, Bank Citi Handlowy
14:00 Panel discussion: Role and perspective of private medical insurance development • State of development of Polish medical insurance market • Role and meaning of private medical insurance in healthcare system Moderator: JAN BOGUTYN, Chairman of the Insurance Forum Advisory Board Participants of the discussion: MARZENA BREZA, Director, Departament of Senior Policy, Ministry of Labour and Social
Policy
DOROTA FAL, Member of the Board Advisor, Polish Insurance Association ROMUALD HOLLY, President of the Management Board, Polish Insurance Association MICHAŁ SZCZERBA, Sejm Deputy, Sejm of the Republic of Poland ADAM ROZWADOWSKI, President of the Management Board, Enel-Med ANNA RULKIEWICZ, President of the Management Board, LUX MED
15:15 Lunch 16:00 End of the second day of the conference Conference will be translated into English simultaneously
*The organiser reserves the right to introduce changes to the schedule of appearances 10
15th - 16th of April 2014
Hotel Westin, Warsaw
Power Industry – Innovations – Technology
Konferencja Energetyczna EuroPOWER Energy Conference EuroPOWER
Grand gala of World’s
Leaders
of Power Industry
15th of April, 2014 CONTACT: Aneta Pernak, mobile.: +48 22 379 29 18, e-mail: a.pernak@mmcpolska.pl www.konferencjaeuropower.pl
BANKING FORUM PARTNERZY STRATEGICSTRATEGICZNI PARTNERS
FinanceCare WORK
SER V IC E
G R OUP
PARTNERZY PARTNERS
PARTNER CONTENTS MERYTORYCZNY PARTNER
Pantone 186 C Pantone Cool Gray 4
PARTNER CONTENTS MERYTORYCZNY PARTNER LEGAL & COMPLIANCE
PARTNER
OF PROMOTION A R T
O F
INSURANCE FORUM
PARTNERZY STRATEGICSTRATEGICZNI PARTNERS
P R
PARTNER CONTENTS MERYTORYCZNY PARTNER
PARTNERZY PARTNERS
FinanceCare W O R K
SER VICE
GROU P
PARTNER
OF PROMOTION A R T
O F
P R
PARTNERZY GALA PARTNERS GALI FinanceCare WORK
SER VI CE
GROU P
ATELIER ŻOLIBORZ SP. Z O.O.
BANKING BANKINGFORUM FORUMoraz & INSURANCE INSURANCEFORUM FORUM PATRON LOGISTICLOGISTYCZNY PATRONAGE
STRATEGICZNY STRATEGIC MEDIA PATRONAT PATRONAGE MEDIALNY
ECO PARTNER
TRANSLATING PARTNER TŁUMACZEŃ PARTNER
HONORARY PATRONAT HONOROWY: PATRONAGE
1 9 3 4–2 0 14
Ambasada Ukrainy w Rzeczypospolitej Polskiej
PATRONAT MEDIA SPONSORSHIP MEDIALNY
Banking Forum Insurance Forum Westin Hotel, 2-3 of April, 2014
RAMOWY PROGRAM KONFERENCJI INSURANCE
Banking Forum I DZIEŃ, 2 kwietnia 2014 SZCZEGÓŁOWY PROGRAM Banking Forum WRAZ Z PRELEGENTAMI ZNAJDUJE SIĘ NA STRONIE 8
Insurance Forum (SALA B)
8:45 Rejestracja uczestników, poranna kawa 9:15 Uroczyste otwarcie konferencji 9:30 – 9:45 Wystąpienie Gościa Honorowego 9:45 – 11:15 Dyskusja panelowa: Wpływ globalnych czynników na rozwój polskiego sektora finansowego 11:15 – 11:45 Przerwa kawowa 11:45 – 13:15 Dyskusja panelowa: Rola banków w budowaniu bezpieczeństwa emerytalnego. Współpraca banków i ubezpieczycieli w kreowaniu oferty emerytalnej 13:15 – 14:15 Lunch 14:15 – 15:30 Dyskusja panelowa: Finansowanie inwestycji istotnych dla polskiej
Konferencja będzie tłumaczona w językach: ang-pol, pol-ang
Banking Forum (SALA A)
godz.
14:15 – 14:20 Otwarcie bloku tematycznego
gospodarki – stan obecny, wnioski i wyzwania na przyszłość
14:20 – 15:30 Dyskusja panelowa: BIG DATA w ubezpieczeniach
Co rozumiemy przez „Big data”?
15:30 – 16:30 Dyskusja panelowa: Skutki polityki niskich stóp procentowych
15:30 – 16:30 Dyskusja panelowa: Bezpośrednia likwidacja szkód – relacje między
z punktu widzenia banków i sektora publicznego
ubezpieczycielem a ubezpieczonym
16:30 ZAKOŃCZENIE I DNIA KONFERENCJI 19:30 III WIELKA GALA LIDERÓW ŚWIATA BANKOWOŚCI
INSURANCE
Banking Forum II DZIEŃ, 3 kwietnia 2014 SZCZEGÓŁOWY PROGRAM WRAZ Z PRELEGENTAMI ZNAJDUJE SIĘ NA STRONIE 10 godz.
Banking Forum (SALA A)
8:30 – 9:00 Rejestracja uczestników, poranna kawa 9:00 – 9:15 Prezentacja wprowadzająca: Nowe technologie – nowe źródło dochodów
SZCZEGÓŁOWY PROGRAM WRAZ Z PRELEGENTAMI ZNAJDUJE SIĘ NA STRONIE 10 godz.
Banking Forum (SALA B)
9:00 – 9:30 Rejestracja uczestników, poranna kawa 9:30 – 11:00 Dyskusja panelowa: Bankowość elektroniczna a bezpieczeństwo danych i systemy antyfraudowe
SZCZEGÓŁOWY PROGRAM WRAZ Z PRELEGENTAMI ZNAJDUJE SIĘ NA STRONIE 11 godz.
Insurance Forum (SALA C)
9:00 – 9:30 Rejestracja uczestników, poranna kawa 9:30 – 11:00 Dyskusja panelowa: Ubezpieczenia assistance
9:15 – 9:30 Prezentacja wprowadzająca do bloku tematycznego: Zmiany źródeł przychodów banków w krótkiej i średniej perspektywie. 9:30 – 10:30 Dyskusja panelowa: Making money – trendy i zmiany w strukturach przychodów w bankach, źródła wzrostu sektora na najbliższe lata 10:30 – 10:45 Prezentacja: Rekomendacje S i J wyzwaniem dla banków. Analiza praktycznych rozwiązań 10:45 – 11:00 Prezentacja wprowadzająca: Pieniądze w zasięgu głosu
11:00 – 12:15 Dyskusja panelowa: Klient przyszłości – co go charakteryzuje, jak sprostać jego wymaganiom dziś i jutro? 12:15 – 12:45
11:00 – 12:15 Dyskusja panelowa: Jakie są, jakie będą oczekiwania bankowców wobec systemów informatycznych?
11:00 – 12:15 Dyskusja panelowa: Klient przyszłości w sektorze ubezpieczeniowym
Przerwa kawowa
12:45 – 13:45 Dyskusja panelowa: Wpływ zmian stawek interchange 12:45 – 15:15 Dyskusja panelowa: Rekomendacja D vs. wyznawania 12:45 – 14:00 Dyskusja panelowa: Jak będzie wyglądał w najbliższym i europejskich regulacji na rynek usług finansowych związane z zarządzaniem IT i bezpieczeństwem banków czasie bancassurance? (trójpak finansowy - wybrane elementy w kontekście uczestników rynku) 13:45 – 14:00 Prezentacja wprowadzająca: Nie lubimy płacić, ale lubimy kupować
14:00 – 15:15 Dyskusja panelowa: Rola i perspektywy rozwoju prywatnych ubezpieczeń zdrowotnych
14:00 – 15:15 Dyskusja panelowa: Płatności bezgotówkowe: trendy, prawo, technologia
Lunch
15:15 – 16:00
16:00 ZAKOŃCZENIE II DNIA KONFERENCJI
*Organizator zastrzega sobie prawo do zmiany godzin poszczególnych paneli. 14