MMF Infotech technologies pvt ltd HELPING BUSINESS TO GROW
Accessible customer service is not about ramps or automatic door openers. It’s about understanding that people with disabilities may have dissimilar needs. It can be as simple as asking “How can I help?” and making small changes to how you serve customers with disabilities. High-quality customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many novel customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long. Customer Service Features: Good quality customer service is all about bringing customers back. And about sending them away happy – happy enough to pass optimistic feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers. If you’re an excellent salesperson, you can sell anything to anyone once. But it will be your approach to customer service that determines whether or not you will ever be able to sell that person anything else. The essence of good quality customer service is forming a relationship with customers – a relationship that that individual customer feels that he would like to pursue.
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