Missouri Municipal Review

REVIEW

A U N I T E D V O I C E F O R M I S S O U R I M U N I C I PA L L E A G U E C O M M U N I T I E S

THE MISSOURI MUNICIPAL

November/December 2020

Perryville's Deep Roots: America's Heartland Honors Faith, Farming & Freedom

www.mocities.com 1 Remote Virtual Government Building Inspections | Maryland | MGI Award Recipients Municipal 101 • Positive Policing Heights • Annual Conference Photos

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THE MISSOURI MUNICIPAL

November/December 2020; Volume 85, No. 6

CONTENTS Features 7 Perryville's Deep Roots:

America's Heartland Honors Faith, Farming And Freedom

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12 Remote Virtual Inspections Offer A

Welcome Solution For City Building Departments

by Gabby Geraci and Karen Johnson

16

Maryland Heights: A Recreation And Entertainment Destination

by Gabrielle Macaluso

21 Public Art In North Kansas City

Departments

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4 President's Review 6 Director's Review 25 Local Government Review: MML Virtual Annual Conference

26 Local Government Review:

21

Twenty-Five Missouri Local Government Officials Earn Certification Through Municipal Governance Institute

29 Local Government Review: 2020 Innovation Awards

34 MML Welcomes New Board Members 35 Member News 36 MML Calendar Of Events

MISSOURI MUNICIPAL LEAGUE BOARD OF DIRECTORS President: Chuck Caverly, Council Member, Maryland Heights Vice President: Joe Garritano, Council Member, Wildwood; Damien Boley, Mayor, Smithville; Paul Campo, Attorney, Williams and Campo, PC; Bryant Delong, Council Member, North Kansas City; Michele DeShay, Mayor, Moline Acres; Cemal Unmut Gungor, City Administrator, Grandview; Dwaine Hahs, Mayor, Jackson; Heather Hall, Council Member, Kansas City; *Debra Hickey, Mayor, Battlefield; *Chris Lievsay, Council Member, Blue Springs; *Norman McCourt, Mayor, Black Jack; Chris McPhail, Alderman, Clever; Heather Navarro, Alderman, St. Louis; Lori Obermoeller, Finance Director, Creve Coeur; Len Pagano, Mayor, St. Peters; Cindy Pool, Council Member, Ellisville; Matt Robinson, Mayor, Hazelwood; *Kathy Rose, Mayor, Riverside; *Carson Ross, Mayor, Blue Springs; Matt Turner, Alderman, Harrisonville; *Gerry Welch, Mayor, Webster Groves; Jeana Woods, City Administrator, Osage Beach *Past President AFFILIATE GROUPS Missouri City Management Association; City Clerks and Finance Officers Association; Government Finance Officers Association of Missouri; Missouri Municipal Attorneys Association; Missouri Park and Recreation Association; Missouri Chapter of the National Association of Telecommunications Officers and Advisors; Missouri Chapter of the American Public Works Association; Missouri Association of Fire Chiefs EDITORIAL Laura Holloway / Editor Lholloway@mocities.com Dan Ross, Richard Sheets, Lori Noe Contributing Editors GRAPHIC DESIGN Rhonda Miller The Review November/December 2020; Volume 85, No. 6 The Missouri Municipal Review (ISSN 00266647) is the official publication of the Missouri Municipal League state association of cities, towns and villages, and other municipal corporations of Missouri.

Publication office is maintained at 1727 Southridge Drive, Jefferson City, MO 65109.

Subscriptions: $30 per year. Single copies: $5 prepaid. Advertising rates on request.

Published bi-monthly. Periodicals postage paid at Jefferson City, Missouri.

Postmaster: Send form 3579 to 1727 Southridge Drive, Jefferson City, MO 65109.

To contact the League Office call 573-635-9134, fax 573-635-9009 or email the League at info@mocities.com.

Website: www.mocities.com. www.mocities.com

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President's Review

by Chuck Caverly, Council Member, Maryland Heights, and MML President

Partnerships Key In 2021 I am so honored to serve as your MML president for the coming year. 2020 has had so many challenges and yet I am continually impressed with the dedication and commitment from local officials and local government employees. You have remained diligent and found creative ways to keep serving citizens even under decreasing budgets and uncertain circumstances.

I am thankful, too, for the leadership at MML over the past year. Mayor Debra Hickey has been an invaluable supporter of Missouri cities, and her leadership will be missed at MML. Thank you Debra!

As we look to 2021, we are all hoping for a more settled year where we can get back to what we do best – shaping our communities and keeping them vibrant.

One of the ways we will be able to recover will be through partnerships with state legislators. It is more important than ever that we work with our state legislators, as partners in governing and making Missouri a better place. It will be up to us to dispel the notion that we are just another special interest group, that we can truly work collaboratively to help communities get back on their feet.

"

How do we do that?

City officials must

make even more of an effort this year to build those relationships with state legislators in meaningful ways.

"

Partnerships mean strong relationships, and relationships are brought about by open and frequent communication. City officials must make even more of an effort this year to build those relationships with state legislators in meaningful ways.

•

Reach out to them throughout the entire year, not just when an important issue is under discussion on the House or Senate floor.

•

Keep them in the loop. Make sure they are receiving your city’s newsletter or other publications.

•

Invite them to a council meeting and ask them to provide a short update.

•

Invite them to your economic development meetings or the ribbon cutting of a new business.

•

Are you meeting with an industrial prospect? Ask your legislator to attend and share their insight or keep them apprised of how the meeting progressed.

The overall goal is to help legislators realize they are vested in your community and your issues. Inviting them in to share with your community projects gives them buy-in for local matters and helps them see local government’s impact on improving the lives of their constituents.

I can imagine the amount of one-sided information a state official receives about hundreds of issues just within a given week. Let’s work to draw them in as partners so that they have the whole picture and can help us achieve successful outcomes for our communities.

While it is crucial to reach your legislator when they are in your city, it is also important for you to visit them in Jefferson City. One ideal time to do that is during the MML Legislative Conference in February. Not only can you visit with your local state representative or senator at the Missouri State Capitol, but you will meet with hundreds of other local officials and employees to network, share ideas and learn about the top issues affecting cities statewide. Watch for more details on this event coming up Feb. 9-10, 2021.

MML Vice President Joe Garritano and I plan to spend time over the next year reaching out to the Governor, Senate leadership and House leadership to share more about MML, offer a municipal perspective and make sure they continue to see us as a trusted resource for hometowns across the state. To that end, Joe and I have committed to monthly trips to Jefferson City to meet at the Capitol to better represent our collective interests.

I am so thankful to the MML for their advocacy during each legislative session, and I am confident they will serve as a strong unified voice again in 2021. If you are not receiving League communications, make sure to contact them with your email address so that you can be sure to receive the weekly Capitol Report as the session begins.

In the same way that you can partner with state legislators, let MML be your partner to advocate when you cannot be in Jefferson City. Let us know your city’s challenges and how your relationships are going with state officials. Be sure to keep us in the loop!

I look forward to serving you this year as your MML President and will do what I can to help communities recover and remain strong in 2021.

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theReview November/December 2020

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Director's Review

by Dan Ross, Executive Director, Missouri Municipal League

Time To Say Goodbye In September, I notified the MML Board of my intent to retire at the end of the 2020 calendar year.

That date will mark approximately ten and one-half years serving as executive director of the Missouri Municipal League. It also marks just over 50 years of my serving directly in or in support of state and local government. Your MML is an active, highly respected and structurally sound organization that I have been truly blessed to have the opportunity to lead.

The amazing staff are what makes MML so successful. Conferences, training opportunities, inquiry services, regional meetings, lobbying/advocacy and publications are just the tip of the iceberg of staff efforts to provide you with the quality products, services and experiences you receive as a member municipality. In addition, I need to recognize and thank the MML Board of Directors for their ongoing support, trust and counsel during my tenure. I also must thank my wife, Janice, for her commitment and encouragement throughout my career.

I am fond of saying and truly believe public service is a very high calling. I salute Missouri’s elected and appointed municipal officials for stepping up to answer that call to use your God-given talents to lead your community to higher ground.

I wish nothing but the best for MML and Missouri municipalities.

Happy Trails.

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theReview November/December 2020

FEATURE Review

Perryville's Deep Roots: America's Heartland Honors Faith, Farming And Freedom

Missouri’s National Veterans Memorial provides a respite from traffic and distractions, allowing visitors to completely immerse themselves in a calming and peaceful environment to remember, honor and reflect.

The city of Perryville is a fourth-class city and the county seat of Perry County, Missouri. The City traces its origins to Missouri statehood. Three days prior to the official admission of Missouri to the Union, the County was given 51 acres that became the original town.

Located adjacent to the I-55 corridor, it is now home to a diverse economy, including: TG Missouri, an automobile component supplier; Gilster Mary-Lee, a private-label food manufacturer; Robinson Construction Company, the fourth-largest construction company in Missouri; and The Bank of Missouri headquarters and data center. The City population increases approximately 43% each day as employees come to work from surrounding communities.

Perry County Economic Development Authority Executive Director Scott Sattler says the City consistently has one of the lowest unemployment rates in the state of Missouri, largely because of a dedicated workforce. While it faced a spike in unemployment due to COVID-19, the rates have since gone back down.

“We are blessed with a solid workforce that helps our industry stay here,” said Sattler.

The City has targeted tourism as a growth potential and has worked to boost the telling of its story.

Perr y ville’s ef for t to promote themselves as a tourism destination began in 2015 with the creation of

the Perry County Heritage Tourism organization. At first, the Office of Heritage Tourism was funded entirely by the city of Perryville. The County joined as an equal partner just one year later after seeing the benefits. Two years later, the community passed its first hotel tax (6%) with a resounding 76% of voters in support. In five years, the list of accomplishments includes the opening of the Perryville Welcome Center and gift shop with local artisans, a bicycle hostel to promote cycling in the region, national recognition for 2017’s Great American Eclipse and multiple Missouri Division of Tourism awards (including 2018’s Innovator and Rising Star awards). The group has recently begun to focus on bringing more public www.mocities.com

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art to Perryville by having two new murals painted downtown celebrating the City and County; has created a barn quilt trail highlighting agricultural roots (featuring more than 50 barns); and is currently developing mountain biking trails within the city limits.

“All of these things help support and build a better foundation for visitors coming to our area,” said Trish Erzfeld, director of Perry County Heritage Tourism. “We have just begun to realize the potential and economic impact tourism is having on Perryville. Tourism brings people into our community and then it is our hope they find a reason to stay.”

Mayor Ken Baer added, “This is not doing tourism for the sake of doing tourism. We have built our entire approach on simply celebrating the things that make Perryville and Perry County special. We are blessed that these things just happen to be very authentic experiences that are relatable to people from all walks of life.”

One of the top Perryville attractions includes the Missouri National Veterans Memorial, along with the National Shrine of the Miraculous Medal, and the American Tractor Museum. The Saxon Lutheran Memorial is also located in Perry County, as well as Tower Rock, the Ball Mill Resurgence, and more than 700 caves.

Missouri National Veterans Memorial The Missouri’s National Veterans Memorial (MNVM) features a full-scale black granite Vietnam Veterans Memorial identical to that in Washington, D.C. on the National Mall. This awe-inspiring, full-scale Wall offers veterans, civilians and those currently serving a place to reflect on the sacrifices of all service men and women in the quiet, peaceful setting that Perryville offers. After the May 2019 grand opening, the memorial now welcomes several thousand visitors each month.

Mi ss ou r i’s Nat i on a l Ve te r ans Memorial’s mission is to pay tribute to all service men and women and their families, while providing an environment for peaceful reflection.

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“Missouri’s National Veterans Memorial here in the Midwest is a unique memorial that helps us all to remember, honor and thank our veterans and those who paid the ultimate sacrifice for this great nation. God bless America.”

-Randy Alewel, BG (Retired) Missouri’s National Veterans Memorial’s History The beginnings of this project date back to Vietnam in 1968, when U.S. Serviceman Jim Eddleman made a promise to himself that he would one day find a way to honor his comrades if he made it out alive.

In 2016, Eddleman began to connect with those interested in coordinating a memorial. By 2017, a growing board of directors began convening weekly.

After meeting with officials in Washington, D.C., and gaining the support of Robinson Construction, the planning began for the campus layout.

Volunteers checked approximately 60,000 names three times to ensure the spellings were correct.

The MNVM Board was adamant that this would be an exact replication of the U.S. Vietnam Veterans Memorial, character by character. Over time, the project has gained significant support from more community members and national organizations across America.

In addition to their significant financial contribution and donation of 46 acres of their third-generation family farm, Eddleman and his wife, Charlene, hope this story will be an inspiration for others to honor all of those who have served and support this privately funded (501c3 nonprofit) memorial.

Memorial Features In addition to the Vietnam Wall, the memorial has a Welcome Center where visitors can watch a welcome video and browse the gift shop.

On the grounds, an Honor Flag Memorial, a large, concave structure, stretches 49 feet along the Welcome Center’s western edge. Each granite section of the memorial pays homage to America’s conflicts and branches of the military, with laser-etched illustrations and typography, along with a patio of tribute bricks and benches. It prominently represents the historical battles of each of the five United States Armed Forces.

The Honor Flag Memorial embraces the memory of our nation’s military members in an intimate, contemplative space.

After the May 2019 grand opening, the memorial now welcomes several thousand visitors each month.

Guardians of Freedom Monument.

Under the walkway pavilion is the Guardians of Freedom Monument that depicts the special forces of each military branch. The monument’s design features the military seals of the United States Marine Corps, Army, Navy, Air Force and Coast Guard.

The first phase of the Military Museum

recently opened, providing information on the Unites States’ involvement in the Vietnam War and experiences as told by soldiers during the conflict. An extensive gun collection allows visitors a glimpse at the changes in the weaponry throughout U.S. military history. The museum’s next phase will include exhibits on the Battle of Hue, military basic training, and the United Service Organizations (USO).

The memorial has hosted wellknown figures like Jackie Smith, Ozzie Smith, Missouri Governor Mike Parson, Missouri Lieutenant Governor Mike Kehoe, Congressman Jason Smith, Jim Knotts, president and CEO of the U.S. Vietnam Veterans Memorial in Washington, D.C., and Sculptor Harry Weber.

The Vision Future plans for the memorial include an amphitheater overlooking a reflecting pool at the apex of the wall. Additional memorials and statues representing all branches of military and other military conflicts will be placed throughout.

Other planned additions include: • A Veterans’ Hall, with an event space where organizations, individuals and businesses can host receptions, celebrations and other events.

• Scattering Oak Grove, a shaded area where loved ones can spread the remains of their veteran.

• A reflecting fountain, providing a gorgeous backdrop to provide soothing sounds for a meditation at America’s Wall.

• Interfaith Chapel Hall, a quiet space where visitors of all faiths can reflect and pray.

• A cemetery, offering a serene field to serve as the final resting place for heroes.

The memorial depends on the generosity of individuals, civic organizations and veterans service organizations to sustain current facilities, add to the campus, and to have the ability to host programs and events.

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What could updated infrastructure mean for your community?

Infrastructure Investment Updating treatment plants, smart metering and process improvements can improve long-term utility operations within your city.

Economic Growth Updated and modern facilities can bring economic stimulation and job growth to your community.

Energy Savings Updating your city with energy efficient systems like LED lighting can help save money, and be more sustainable.

“It has become a very special place for the community,” said Buerck. “Mr. Eddleman hoped the wall would become a place where veterans and their families could find both hope and healing … it is safe to say that is occurring every single day.”

Learn more: www.facebook.com/americaswall https://mnvmfund.org www.twitter.com/followmnvm

For more information, contact Peter Hinkle: peter.hinkle@se.com (913) 433-6609

National Shrine Of Our Lady Of The Miraculous Medal “Really think about what I’m about to tell you … the National Shrine here in Perryville has been around more than 30 years before the Civil War,” said Shrine President and CEO Don Fulford. “The history of this beautiful Catholic Shrine is something all faiths should see, and combining it with a visit to one of the other great places of this community is something you just won’t forget.”

The National Shrine of Our Lady of the Miraculous Medal is a Roman Catholic church and former seminary in Perryville. Established in 1818, it is the historic seat of the American Vincentians order of Priests and Brothers and was the first institution of higher learning west of the Mississippi River.

Its architecture and decorations reflect its long and interesting history. As you enter you will immediately notice the detailed murals on the ceiling. Over the main altar of the church is a large painting of the Assumption of our Lady, indicating the original dedication of the edifice. There are many other paintings in the church depicting the history of the Vincentian community and various devotions. The Venerable Felix de Andreis, first superior of the Vincentians in the New World, is buried beneath its floor.

As a former seminary, the many intricate altars offered places for new priests to learn, practice and reflect.

Near the tomb of Felix de Andreis is the chapel housing the Shrine of Our Lady of the Miraculous Medal. Here a novena of Masses is offered each month for members of the Association. Petitions from all over the country are placed near the altar.

“We have visitors from all of the world, and we all do our best to connect each visitor not only to our tours, but also to the entire community,” said Fulford. “Our church is spectacular, the

Detailed ceiling murals decorate the Shrine.

The National Shrine of Our Lady of the Miraculous Medal.

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theReview November/December 2020

more about each display, including photos, memories and stories submitted by previous visitors.

“We just love to share the memories, information and the journey from visitors,” said Alissa Ernst, board member and designer of the Museum.

In addition to the full-size tractors, more than 90, fully-restored pedal tractors line the museums walls.

Learn more: www.americantractormuseum.com

Conclusion

The National Shrine of Our Lady of the Miraculous Medal is a Roman Catholic church and former seminary in Perryville.

grounds are beautiful and the grotto is very prayerful, but more importantly this entire place is part of an incredible community. What I love seeing the most is people coming here from all walks of faith to enjoy a little of our history, but leaving more relaxed and deeper in their own faiths.”

Learn more: www.amm.org

Since its opening in August 2020, visitors have already come from as far as the state of California. A popular feature are the two tractors used in the film “Walk the Line,” a biopic film based on the life of Johnny Cash.

The museum is still expanding and offers guests an interactive experience.

Each tractor has a QR code to scan with a mobile device, where guests can learn

Perryville’s future looks bright, in large part due to a strong work ethic, the dedication of the community and solid partnerships.

“Our community is full of faith, farming and freedom,” said Fulford.

“Whether you run a restaurant in town or the Shrine or anything in between, there is a synergy, with everyone working together to increase the positive impact on our community.”

Learn more about Perryville and Perry County: www.cityofperryville.com www.visitperrycounty.com

American Tractor Museum Celebrating the iconic machine and backbone of America, The American Tractor Museum walks visitors through the evolution of the machine that plowed, planted and harvested the American dream. Visitors will find one of the most unique and largest collections of its kind featuring rare manufacturers such as Rumely, Waterloo Boy, Illinois, Indiana, Huber, Plymouth, Avery, Rock Island, Grayhound, Centar and more.

The museum is still expanding and offers guests an interactive experience. Each tractor has a QR code to scan with a mobile device, where guests can learn more about each display, including photos, memories and stories submitted by previous visitors.

www.mocities.com

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FEATURE Review

by Gabby Geraci and Karen Johnson

Remote Virtual Inspections Offer A Welcome Solution For City Building Departments The COVID-19 pandemic has added new complications this year on top of the manifold challenges many building departments are already facing. Simultaneously, with the financial toll of the pandemic on cities, building departments are also under tremendous pressure to stay on top of demand and ensure that city development plans stay on track. Remote virtual inspections (RVIs) are a win-win solution; they can provide cities with scalable, affordable, safe and easy solutions that help them address these challenges while expediting building inspections.

help address the critical need for safer working conditions, some jurisdictions suspended interior inspections; others limited the types of projects for which inspections would be scheduled; while others implemented safety requirements for jobsites and inspectors. In most cases, these either created project backlogs or less-than-ideal working conditions.

Institute for Building Technology and Safety (IBTS) was facing a similar predicament. As a nonprofit organization that provides building department services for local governments, IBTS began exploring remote virtual inspections (RVIs) as a possible solution that would At Baker Tilly, we are passionate about building strong communities. That’s why we help meet demands while keeping created a top ten independent municipal advisor within one of the nation’s largest inspectors safe. and most diverse advisory and accounting firms. Where others have partial answers to your challenges and opportunities, we deliver comprehensive solutions.

IBTS had originally utilized RVI technologies several years ago when Let’s face the future together. conducting disaster recovery work. RVIs are a useful approach to performing Tom Kaleko Art Davis inspections of damaged structures Principal Director that may be unsafe or inaccessible.

Public Finance Human Capital Management With several clients under pressure tom.kaleko@bakertilly.com art.davis@bakertilly.com to complete inspections as quickly as possible but also concerned about Tom Denaway Ben Hart Director sending inspectors onto jobsites, IBTS Director Economic Development Public Finance was quickly able to put remote virtual tom.denaway@bakertilly.com ben.hart@bakertilly.com inspection processes into place. The key findings have been that RVIs are easy Jack Ryan-Feldman to conduct and easier to schedule; they Director allow for more flexibility from both the Public Finance client and the inspector. RVIs are also jack.ryan-feldman@bakertilly.com more cost effective, allowing for more now joined with Springsted inspections each day with less personnel.

At the start of 2020, building departments across the country were already struggling with limited budgets, staffing vacancies, a retiring workforce, and everyday hassles such as scheduling and rescheduling inspections. In March, when city workers began working from home as a result of the pandemic, most building departments found themselves struggling to identify the best path forward for inspectors, who traditionally have had to do their job on site, to continue working effectively without risking contagion. To

Baker Tilly Municipal Advisors, LLC is a registered municipal advisor and wholly owned subsidiary of Baker Tilly Virchow Krause, LLP, an accounting firm. Baker Tilly Virchow Krause, LLP trading as Baker Tilly, is a member of the global network of Baker Tilly International Ltd., the members of which are separate and independent legal entities. © 2020 Baker Tilly Municipal Advisors, LLC.

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theReview November/December 2020

RVIs In Action Due to coronavirus outbreaks at large construction sites in the Washington, DC metro area, local IBTS staff was concerned about sending inspectors to work in person.

Accordingly, IBTS developed a custom RVI process that would serve clients, while still fulfilling the Virginia live inspections requirement. The key to setting up successful RVI methodology is keeping it simple.

The client first contacts an inspector a day or two before needing an inspection, and staff works to accommodate within 24 hours, just as we would for in-person inspections.

Beforehand, the client receives instructions on how to set up.

Setup entails having two individuals to walk the site, one to serve as videographer holding the smartphone camera, and another to show the inspector the site. The client also has a high-powered flashlight to light dark areas, and a headset, to make sure they can easily hear the inspector. From there, the inspector’s direct client’s onsite contacts to see the views and details they need to ensure proper code compliance.

There was a similar situation for the Puerto Rico Planning Board, where IBTS is serving as the project management office for a Federal Emergency Management Agency Hazard Mitigation Grant Program (HMGP) for code enforcement.

The planning board responsible for land use permitting needs to be able to address outstanding permit-related issues and perform post-completion inspections that are legally admissible in court. Recognizing that not all inspections

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need to be or can be conducted in person and realizing the planning board’s desire to implement safety precautions for both its staff and building owners, IBTS worked to develop a pilot virtual inspection program.

“The pilot program went better than we expected,” explains IBTS Project Manager Pete Dennen. “We discovered that while an individual inspector could only complete a maximum of three inspections a day when going to sites, they can complete eight inspections per day using the technology, all without having to worry about infection and travel expenditures.” The planning board also found that it was able to be more flexible with clients in terms of scheduling.

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City of Ballwin

Remote Inspection Experience

by Mike Roberts, MBA, MSML, MCP, CFM Building Commissioner City of Ballwin In the beginning days of the COVID-19 pandemic, the city of Ballwin department heads met to discuss ways the City could carry out essential business in a safe and effective way. At the time, one of the ideas that I suggested would be some sort of remote inspection and permitting process. We were fortunate to already be using a program that required iPads for our building inspectors.

While the program itself did not contain a way to conduct live inspections, the iPads gave us one of the essential tools needed.

After putting careful consideration into initiating a remote program, we decided to use Facetime and Google Duo to conduct these inspections. With the widespread use of smart phones, these free programs covered the IOS and Android platforms with ease and allowed us to link up with contractors and homeowners remotely. This also allowed our inspectors to work from home a couple of days a week. This was vital for thinning out the onsite staff that had to remain for daily operations in the government center.

The permitting computer program in use allowed clerks to also rotate days at home setting up inspections. Permits received in person were dropped off in the lobby safe and picked up by the clerk in the office. Every other day the permits were then picked up for review and reviewed permits dropped back off at the government center for issuance to contractors and homeowners.

The benefits of using this remote program were realized quickly. Protecting our residents and staff were our primary concern. As noted above, we were able to social distance easily while conducting these virtual inspections. In addition, while several other jurisdictions suspended inspections, the city of Ballwin was able to keep construction activities going. Plan review was also kept going at a normal pace while other jurisdictions slowed significantly.

Of course, there were also challenges encountered along the way. Some homes and businesses had “dead spots.� These areas of the buildings sometimes would make the connection fail and an inspection was unable to continue. In these instances, an inspector in the office for the day would have to go to the location and perform the inspection in person. We required that anyone there would have to be in a separate area of the building while the inspector, in gloves and a mask, inspected the site. Some inspections handled remotely were very hard to do effectively. An inspector on site can take in the entire work area and can often find problems that cannot be seen over a camera. As such, we made sure these were the first inspections we started back up in person as restrictions eased.

Overall, the feedback the City received was quite positive. Many contractors were grateful they could continue operating their businesses in a timely manner.

Residents trapped at home wanting to do projects they had been putting off were able to do so. Our inspectors and clerks were happy they could stay home and remain safe while performing their job. In general, I believe our venture into virtual inspections was very successful. I am confident we can put this back into practice quickly if we see a spike that requires closures again. We may even continue with some inspections virtually after this clears up, especially in busy times.

If you have any questions on how we set up these inspections, please feel free to contact me at mroberts@ballwin.mo.us.

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Another unforeseen benefit of virtual inspections in Puerto Rico is the learning experience for property owners and contractors. Since they have to move down the checklist with the inspector, along the way they inevitably learn what is permissible and what needs to be fixed.

This education is invaluable as it leads them to more readily accept required improvements from the inspector while they become educated on building code and how, when followed properly, it leads to resilient infrastructure.

RVI Added Benefits Communities that want to use a third-party inspection service on a selective basis (commercial project or staff vacancy) may not currently know that RVI is available; others may not be comfortable with this new approach to inspections. IBTS has weighed all the potential benefits against the negatives and has concluded that, while RVIs may not be feasible for all inspections (such as certain instances when fine visuals may be needed), they can be confidently used in place of a variety of inspection types.

We also find that RVIs provide a scalable solution for jurisdictions that may have variations in workload and allow for multiple stakeholders to simultaneously collaborate in real time during inspections.

Gabby Geraci is a marketing research analyst at IBTS. Karen Johnson is the market engagement program director for IBTS. About IBTS IBTS is the Institute for Building Technology and Safety, a national nonprofit organization that strengthens communities through a variety of services and expertise in code enforcement, energy and solar programs and quality management, grant management and compliance, resilience planning, and project management. Learn more at www.ibts.org.

IBTS provides building department services, including remote plan review, to Missouri Municipal League members as part of our Master Services Agreement. For more information on how remote virtual inspection services may help your jurisdiction, contact IBTS Branch Manager Curt Skoog at (816) 679-0608 or via email, cskoog@ibts.org.

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FEATURE Review

by Gabrielle Macaluso, MPPA, Assistant to the City Administrator

Maryland Heights:

A Recreation And Entertainment Destination

The City issued $25 million in incentives in 2016 to revitalize Westport Plaza, an entertainment and business park originally built in 1971.

Westport Plaza now features improved public parking and storm water storage amenities, new restaurants and a seven-story headquarters facility for World Wide Technology. The project created 1,000 additional jobs in Maryland Heights.

Incorporated in 1985, Maryland Heights is one of the youngest cities in St. Louis County. Because of this, it has been said that Maryland Heights has a limited history. However, long before Maryland Heights incorporated as a third-class city, the 23.2-squaremile area located at the intersection of present-day Interstates 270 and 70 was already an established community with a long and colorful history.

Early settlers arrived in what is now Maryland Heights in search of farmland and opportunities. Life revolved around agriculture, trade routes and Creve Coeur Lake, which at 320 acres is one the 16

theReview November/December 2020

A city of just under 27,500 residents located at the intersection of Interstates 270 and 70, Maryland Heights, Missouri, is a suburb of St. Louis, Missouri, in western St. Louis County.

largest natural lakes located in Missouri and the namesake of the modern-day Creve Coeur Lake Memorial Park owned and operated by St. Louis County.

Creve Coeur Lake became the main attraction for the area, not only for the sustenance it provided, but also as a source of recreation. By the late 1800s, community members were harvesting ice from the lake in the winter and hosting boat races in the summer. A trolley line was extended in the late 1890s from the city of St. Louis to the park, bringing weary citydwellers to the countryside for fun-filled days on the water. The trolley helped

expand the park’s popularity and an amusement park, Electric Park, was built on the upper level of the park overlooking the lake. In 1904, Creve Coeur Lake hosted the Olympic Rowing Competition associated with the World’s Fair festivities. Rowing continues to be a popular activity at the lake today, but recreation offerings have expanded to include more modern elements such as paddle boarding, walking/biking trails and ziplines.

City Encourages Entertainment And Recreation Mar yland Heights has always been a destination for recreation and entertainment. After incorporation, city leaders embraced this legacy and pursued projects that would bring more visitors to Maryland Heights and encourage additional growth and development.

An outdoor concert venue with 20,000 seats, owned and operated by Live Nation, now known as the Hollywood Casino Amphitheatre, opened in 1991.

A casino, now owned and operated by Penn National Gaming as Hollywood Casino, opened in 1997. In 2016, the City approved financial incentives to facilitate the revitalization of Westport Plaza, an entertainment and business park originally built in 1971 and in need of upgrades. This $25 million investment to enhance public parking, provide facade and structural improvements, and build a new seven-story headquarters facility for technology giant World Wide Technology succeeded in creating 1,000 jobs and bringing new restaurants, tenants and visitors to Westport Plaza.

Creve Coeur Lake

Over the years, numerous restaurants, hotels and other attractions have opened in Maryland Heights, bringing visitors.

The growth of youth and amateur sports is also observed in Maryland Heights with Creve Coeur Park and the adjacent Lou Fusz and city-owned Sportport complexes containing a combined 37 soccer fields. The games and tournaments these facilities host draw hundreds of families to the region each weekend. Between these attractions and the more than 1,700 businesses that operate in the City, Maryland Heights’ daytime population grows from its base of 27,472 residents to approximately 75,000.

Additionally, the major corporations that call Maryland Heights home,

namely World Wide Technology and Edward Jones, bring thousands of business travelers to the City for training.

“There’s a great synergy in Maryland Heights,” said Mayor Mike Moeller.

“Our City is a destination for individuals traveling for both business and recreation. During the week, our hotel rooms are filled with those in town for work reasons and on the weekends, hotel rooms are booked by concert-goers and soccer families.”

In attracting both types of visitors, a strong hospitality industry has taken root in the City with nearly 4,000 hotel rooms, the second most in any municipality in the region after the city of St. Louis.

Completed in 2017, the 92,000-square-foot Maryland Heights Community Center features a fitness center, aquatic center, senior center, gymnasium and various meeting rooas.

www.mocities.com

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Local children participate in swimming lessons at the aquatic center.

Community center patrons play basketball in the gymnasium.

City Supports Hospitality Industry

the MHCVB adopted the tagline of being St. Louis’ backyard – a safe and attractive community close to the big city where visitors can have fun, relax and make connections. Additionally, the organization changed names to do business as Visit Maryland Heights, so that their purpose and function were more clearly understood by potential visitors.

Visit Maryland Heights is an integral part the local hospitality industry.

Despite the temporary disruption of this industry by the COVID-19 pandemic, the City is in a strong position to return to normal traveler volume due to the efforts of Visit Maryland Heights.

“The relationships that Visit Maryland Heights staff have formed with hotel and attraction management, as well as their dedication to securing tournaments

Keenly understanding Maryland He i g ht s’ e c o n o m i c n i c h e a s a destination location, the City worked with community leaders to establish a nonprofit organization dedicated to promoting Maryland Heights to visitors. This organization, the Maryland Heights Convention and Visitors Bureau (MHCVB), is supported by a 0.50% tax on hotel and motel rooms within the City. This tax was approved by voters in 2006 and took effect in 2007. The City collects the tax and submits the funds to the MHCVB by way of a contract for promotional services. From sports tournaments to family reunions, the MHCVB markets the City to those seeking vacations and opportunities. In a recent rebranding of the organization,

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theReview November/December 2020

The outdoor ice rink of the Centene Community Ice Center, also the referred to as The Barn, at sunset with Hollywood Casino in the background.

and promoting the City in any way they can, ensure that activity levels will return to normal,” said Mayor Moeller.

“These connections and the support they provide are extremely valuable to hospitality establishments and the City.”

Entertainment And Recreation As Public Services In addition to encouraging private sector hospitality, the City is committed to providing opportunities for recreation and entertainment as a public service.

Over the years, Maryland Heights has invested in parks and recreation facilities, programs and services in an effort to enrich the lives of residents. In 2017, the City completed construction of a state-of-the-art, 92,000-square-foot community center. The facility features a fitness center, aquatic center, senior center, gymnasium and various meeting rooms. Much thought and consideration went into the planning of this facility to ensure that it had the amenities to serve the needs of the community and could accommodate future growth and interests.

Another investment in recreation is an extensive renovation of Aquaport, the City’s outdoor, 4.5-acre waterpark.

Originally built in 1998, the facility was in need of structural improvements, a new filtration system, modern technology and a new feature. The City began the project in 2019. Pandemic-related product disruptions have delayed project completion and facility reopening. The City intends to celebrate Aquaport’s grand reopening in the summer of 2021.

In addition to a new entrance, lifeguard offices and concession area, Aquaport will launch its new, wave-surfing simulation feature, the FlowRider.

In addition to these two flagship facilities, the City operates five parks plus a dog park, Dogport. Maryland Heights recently acquired a 10-acre athletic field complex that had fallen on hard times.

The City will renovate, primarily using the in-house talents of staff from the departments of parks and recreation and public works. The City will restore the site to accommodate multiple sports and expects to open the first field in 2021. In spring 2020, the City secured a $850,000 grant from the St. Louis Community Foundation to build a greenhouse, garden and interpretive center to encourage and educate the community about gardening, sustainable lifestyles and reusable energy. The project is still in the planning stages, but it will include a variety of public and private partners.

The City is also a proud partner of the Centene Community Ice Center (CCIC), a 265,000-square-foot facility featuring four ice rinks, three indoor and one outdoor, located in the largely undeveloped northwestern edge of the City referred to as the Maryland Park Lake District. The $84-million project is funded through a publicprivate partnership with the city of Maryland Heights, the St. Louis Legacy Ice Foundation, St. Louis County and the state of Missouri. The CCIC that opened in September 2019, is the official practice home of the NHL’s St. Louis Blues with other tenants including Lindenwood University, the Lady Cyclones, St. Louis Blues Alumni, St. Louis Blues AAA and Mercy Sports Medicine. The outdoor rink features public ice skating in the winter months and will become the St. Louis Music Park, a 4,500-seat, multipurpose, outdoor concert venue that will be operated by Live Nation, in the summer months.

The CCIC is located adjacent to Hollywood Casino and the Hollywood Casino Amphitheatre, forming the foundation of an entertainment district.

The CCIC is a critical investment made by the City to facilitate additional development in the Maryland Park Lake District. The project represents the future of the City as it draws more people to Maryland Heights for sporting events; these visitors will likely stay in hotels in town, gamble at the casino, buy a meal or

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attend a show during their stay. In short, the CCIC will have a multiplier effect on development, as well as provide another opportunity for residents and visitors to pursue recreation and entertainment, specifically ice sports, concerts and community events.

From the days of trolley cars to electric cars, Maryland Heights has remained a destination city. The pursuit of recreation, entertainment and corporate advancement bring people to Maryland Heights. Although the City enjoys a diverse economy with more than 1,700 businesses representing technology, hospitality, financial services, industrial and logistics firms, Maryland Heights’ identity is defined by recreation and entertainment. The City works hard to maintain these amenities by providing services, facilities and support to the

local hospitality industry. In seeking out opportunities for collaboration, investment and growth, the City is moving forward and securing its position as a hub of recreation and entertainment activity.

Gabrielle Macaluso serves as the assistant to the city administrator and supervises the communications division for the city of Maryland Heights. She holds a Master’s Degree in Public Policy and Administration from the University of Missouri-St. Louis and has served in municipal government for seven years. Learn more about the City at www.marylandheights. com.

A panoramic view of Aquaport prior to the renovation; the general layout and features will remain in place. Renovation highlights include a new entrance, concession stand, lifeguard office and feature, the FlowRider.

www.mocities.com

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Thank You To The 2020 MML Business Advantage Program Sponsors Platinum Sponsors Burns & McDonnell NLC Service Line Warranty Program Missouri American Water

Gold Sponsors Stifel Curtis, Heinz, Garrett & O'Keefe, P.C. PFM Asset Management, LLC Lauber Municipal Law, LLC Baker Tilly Cochran PeopleService, Inc. Raymond James

Silver Sponsors

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Gilmore & Bell, P.C. Municode Ollis/Akers/Arney Insurance & Business Advisors MIRMA MoDNR Brownfields/Voluntary Cleanup Program General Code CTS Group theReview November/December 2020

Trane U.S. Inc. American Fidelity Piper Sandler & Co. Strategic Government Resources Schneider Electric Missouri Department of Conservation IMS Technology Group University of Missouri Extension

FEATURE Review

Public Art In North Kansas City North Kansas City has had the opportunity recently to install three pieces of public art. These projects are the result of the Tim C. Crummett Family Charitable Fund, established in 1991 for beautification projects in North Kansas City. The Tim C. Crummett Family Charitable Fund Projects Committee was established in 2018 to identify projects that enhance North Kansas City’s quality of life and create a culturally rich community.

Public Art Mural Program Murals create a tangible sense of place, adding color, vibrancy and character to urban environments. Public art offers accessibility to art without the cost and barriers associated with museums and galleries. This mural program aims to commission a new, original public art mural on a building with a project budget of up to $8,000. Two murals have been installed in NKC through this program.

M I S S O U R I

D E P A R T M E N T

O F

“This is Us” by Spaceship Zulu, Artist N o r t h w a l l o f T h e B r e w k e r y, 1443 Swift St, Artist Statement: The mural “This Is Us” hopes to represent the past, present and future of the area known today as North Kansas City.

Imagine it is 1849 and just north of what today is Kansas City resides a little unincorporated town called Harlem.

Most do not know that this town even existed nor its cultural significance as one of the starting points for many C O N S E R V A T I O N

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cowboys, trappers, and frontiersmen headed west. It sits right at the point where the Kaw River meets The Mighty Missouri. Without a bridge to connect the two cities in those days, Harlem was one of the main riverboat ferry drop off location for many of the 5,000 to 9,000 African American cowboys that headed west during that time. This little-known town once matched Westport in size and prominence. This portion of the City’s history is represented in the mural as the cowboy peering west.

Fast-forwarding our timeline to the early 1900s, the area known as Harlem had dramatically changed from the rough-and-tumble saloons and horse stall rentals of the late 1800s. New and exciting industrialization and urban development came to the area, due to city developers like William E. Macken. This is represented in the mural by the young woman from the era (Urbanization).

Today the present is represented in the mural by the design elements of the brushstroke, benday dots and the fade of color to show that North Kansas City has a wonderful and thriving arts community. Now we look toward the future, that is represented in the mural as the words “North Kansas City” displayed directly in the center of the piece to provide a glimpse of what lies just ahead on the horizon for the City.

mdc.mo.gov/community

www.mocities.com

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“The Wave” by eye cough, Artist South wall of the FDF Wealth Strategies building, 1609 Swift Street.

Artist Statement: There is an African proverb that goes, “Smooth waters do not make skillful sailors.” When a community is faced with a challenge, it is given an opportunity to grow. This

community has certainly been tested this year, but like the lotus flower that rises from the bottom of the pond and reaches out of the water toward the sun, North Kansas City still blooms.

It used to be very difficult to cross the Missouri River, until people came together and built a bridge that allowed

for more connection.

The past several months have been turbulent, but this City has ridden the waves of change and is becoming more adaptive and responsive to every new obstacle.

This mural is designed to celebrate community, inspire hope, and to encourage the continued growth and transformation of consciousness in the City.

Public Art Sculpture In 2018, the Committee conducted a national Call to Artists for a site-specific public art sculpture in Richards Park, located near the heart of North Kansas City across the street from the North Kansas City YMCA. Out of 87 proposals, the Committee selected Artist Sijia Chen’s design.

“Bloom” by Sijia Chen, Artist “Bloom” features North Kansas City imagery on colorful petals. Chen met with several NKC stakeholders to develop the imagery incorporated on the petals. The sculpture signifies the City's past, growth and future and is a prime example of community-based, public art sculpture.

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theReview November/December 2020

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LOCAL GOVERNMENT Review

MML Virtual Annual Conference 2020 September 14-16, 2020

The MML Annual Conference looked a little different this year. Originally scheduled for Kansas City, MML switched to a virtual event amid COVID-19 concerns. More than 300 attendees gathered via a virtual platform Sept. 14-16, 2020.

The virtual event was able to offer the same relevant sessions, including a wonderful keynote presentation by Dr. Bertice Berry, best-selling author and award-winning lecturer.

Berry spoke to attendees about how to navigate in a world of new normals, offering advice about recovering and improving during these trying times.

As an elected official “you have to be at all times above the fray, ethical, smart," said Berry. "Know more about the inner workings of everything than any CEO anywhere. You are legal, contractor, engineering, firefighting, educating, peacekeeping warriors and yet no one Keynote Speaker, seems to know who you are or what you Dr. Bertice Berry do until something goes wrong.”

Berry continued, “This is your purpose. This is not your job, it is a calling.”

Dr. Berry reminded attendees that they possess the ability to make a positive different in people’s lives, no matter what is going on behind the scenes. She encouraged participants

to plan for the future, look down the road and share knowledge with others.

In addition to Dr. Berry, sessions offered expert advice on financial resiliency, building sustainable communities, cybersecurity, social media, implementing a comprehensive plan and much more.

Nearly 50 exhibitors were on hand to share their products and services with attendees and answer questions.

The MML Annual Business Meeting was also held virtually, where members elected new leadership: President Chuck Caverly, council member with the city of Maryland President, Chuck Caverly Heights and Vice President Joe Garritano, council member with the city of Wildwood.

Outgoing President Debra Hickey, mayor of the city of Battlefield, shared advice to those newer to local government and ways they can succeed in serving their communities well.

President, At the annual MML Awards Luncheon, Vice Joe Garritano attendees congratulated MML Innovation Award Winners, newly certified municipal officials through MML’s Municipal Governance Institute and more.

While the presentations provided great information and the virtual platform allowed for a great deal of connectivity, we all missed being able to meet in person.

MML staff is looking forward to 2021 and hopes we can all gather in St. Louis next September for an in-person event full of learning and networking. Mark your calendars to join us at Union Station, St. Louis, Sept. 26-29, 2021!

www.mocities.com

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LOCAL GOVERNMENT Review

Twenty-Five Missouri Local Government Officials Earn Certification Through Municipal Governance Institute Congratulations to this year’s MML Certified Municipal Officials through MML’s Municipal Governance Institute!

The Municipal Governance Institute (MGI) was created under the direction of the Missouri Municipal League’s Board of Directors, to provide a training program focused on the important areas municipal officials and professional staff need to best serve their communities.

“All MGI participants spend many hours over several years attending workshops and lectures on the finer points of municipal government,” said MML Executive Director Dan Ross. “Earning this designation is a significant achievement, and I commend all participants for their dedication and motivation to become better informed and more effective municipal officials.”

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theReview November/December 2020

To qualify for the designation, participants must complete 16 credit hours in subjects ranging from the Missouri Open Meeting Law, to budgets to planning and zoning. More than 200 Missouri Municipal Officials are enrolled in the program.

A new Advanced Certification Program is also available, requiring an additional 14 core hours and three capstone projects in community service, advocacy and leadership.

This year's recipients are: Kim Barfield - City of Pacific Brooke D. Atha Bell - City of Savannah

Tara Berreth - City of Osage Beach Patrick C. Casey - City of Sugar Creek Jim Christian - City of Bellefontaine Neighbors Kristen T. Dehart - City of Excelsior Springs Joan Evans - City of Jackson Dale Jacobson - City of Raymore Lindsey L. Jorgensen - City of Lake Lotawana Jeff Kempker - Missouri LAGERS Greg McDanel - City of Maryville Megan Page - formerly with the City of Sedalia Valerie Pearman - formerly with the City of North Kansas City Damon Randolph - City of Grandview Randy Reed - City of Kimberling City Marcieta D. Reed - City of Vinita Park John F. Roach, III - City of LaGrange Heather N. Russell - City of Centralia Jeffrey A. Stone - City of Fulton Joyce Townsend - City of St. Peters Elwyn Walls - formerly with the City of Pine Lawn Terry Wilson - City of Jennings Jeana L. Woods - City of Osage Beach Cheyenne Wright - City of Neosho Melissa Ziemianin - City of Pineville If you would like to learn more about MGI and how to become a Certified Municipal Official, or learn more about the Advanced program, visit www. mocities.com/certifications.

Deputy City Clerk Brooke D. Atha Bell, city of Savannah

City Administrator Patrick C. Casey, city of Sugar Creek

Past Mayor Brad Eales, Mayor Sharon Powell, Chief Executive Officer Kristen DeHart and Mayor Pro Tem Sonya Morgan, city of Excelsior Springs

Mayor Tracy Rasmussen and City Planner Lindsey L. Jorgensen, city of Lake Lotawana

Assistant Executive Director, External Affairs, Jeff Kempker, Missouri LAGERS

Alderman Damon Randolph, city of Grandview

Public Services Manager Randy Reed, city of Kimberling City

Mayor Len Pagano and Alderman Joyce Townsend, city of St. Peters

Council Member Terry Wilson, city of Jennings

City Clerk Kim Barfield, city of Pacific

Alderman Marcieta D. Reed, city of Vinita Park

City Clerk Cheyenne Wright and Mayor Carmin Allen, city of Neosho

www.mocities.com

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theReview November/December 2020

LOCAL GOVERNMENT Review

2020 MML Innovation Awards In the September issue we featured the three winners of the MML 2020 Innovations Award Program. This issue, we want to share the summaries of each project submitted. We hope you enjoy reading through these great ideas.

While you read, be thinking about the projects happening in your community – what great idea do you need to share in 2021? MML will begin accepting submissions in December 2020!

Medium City Category: population 5,000-15,000

City of Brentwood Resistograph Tree Inspection Program

The city of Brentwood made management of its urban forest a priority in 2016, after years of deferred maintenance.

A tree inventory revealed that nearly 100 trees were in critical condition. In addition, 250 Ash trees, threatened by Emerald Ash Borer infestation, needed to be removed. This added up to a 15% loss of the City’s tree inventory. Staff made retention of mature trees in the City’s inventory a primary objective. Extending the life of a mature tree would save the City thousands of dollars in ecological benefits and management costs while allowing newly planted trees time to become established.

A significant obstacle to the retention of mature trees is the public perception of large trees with visible defects as being dangerous. One of the few tools available that provides hard data regarding the stability and integrity of trees is the resistograph, an instrument that detects wood decay, cracks, cavities and stages of rot. Staff has used resistograph technology to retain many mature trees that showed visible defects. In many cases, the resistograph determined the trees were structurally sound.

Retaining these trees saved the City $16,980 in removal costs while preserving $819.53 worth of annual measurable ecological benefits.

City of Cameron

Dilapidated to New

The City of Cameron won for the medium-sized city category and also the MML Members' Choice category, where MML members voted for their favorite projects. The city of Cameron, Missouri, offers the opportunity to remove dilapidated structures that pose an imminent danger to the community, through a demolition program. In many cases, property owners either inherit property, abandon or neglect issues that have plagued communities for years. This program allows the City to encourage property owners to remove certain structures that are substandard, hazardous and dangerous through several options. Each year the city of Cameron appropriates funds to partner with residential property owners to remove these

structures. Dangerous structures are defined as properties that are hazardous and dangerous to the public health and welfare and are beyond repair.

The City offers two programs for demolition of these properties. Property owners can elect to participate in the 50/50 or 100% demolition program. The 50/50 demolition program is designed to allow property owners the opportunity City Inspector Paul to share the cost of removing dilapidated Beckwith. Thanks also to Mayor Dennis structures. The average cost per structure Clark, Past Mayor is $7,000 per single family home. The Darlene Breckenridge, 100% program allows property owners City Manager Rasmussen, with limited funding to sign over the Steve Community Developer property entirely and allow the City to Tim Wymes, City remove the structure. The City covers Council and City staff. the total cost of the demolition process.

Once the structure is removed, the property is placed for sale.

As part of the demolition agreement, the buyer of the property is responsible for constructing a single-family home within two years. The great thing about this program is that it is almost revenue neutral for the City.

City of Fulton Community Christmas Tree In the fall of 2019, the city of Fulton officials were looking for a new way to celebrate the holiday season. Many old decorations that were wrapped around light poles had become dangerous to use, but the cost to replace them was more than the City could afford. The solution was a 45-foot tall, wire tree featuring 1,700 lights placed in the City’s only roundabout. In order for the project to become a reality, the City had to receive permission from the Missouri Department of Transportation, who owns the traffic circle and the Fulton Garden Club, who uses the roundabout to plant species that are native to Missouri. Both parties gave their approval.

Gary Blackburn, a local muffler shop owner, fabricated the base using muffler pipe. The utilities department handled constructing and lighting the tree. Reaction to the tree was swift and quite positive. More comments and likes were received www.mocities.com

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What is the MML Innovation Awards Program?

The Innovation Awards program showcases municipal programs or projects that have been successfully implemented and demonstrate new approaches for solving municipal challenges.

It may also serve as a model for other communities. on Facebook regarding the tree than any other city post ever created. This feedback from citizens proved the tree was a great idea. It also demonstrates that a single display can be created at a fraction of the cost for new street pole decorations and have a greater community impact.

City of Jackson Walk Jackson Challenge In May of 2019, the city of Jackson’s Public Works Department challenged its citizens to Walk Jackson. The Walk Jackson Challenge requested that walkers report any issues with public works’ assets to City Hall. Requiring them to come to City Hall to get a t-shirt, and log onto the website to register, achieved its main goal of getting citizens to find City Hall and discover how to communicate with us. Walkers were challenged to log 133 miles, the equivalent of all the streets in Jackson, or at least the same amount of miles in their ward. Some of the participants even let the City know of public works assets that needed attention.

The public works staff, street, parks, and maintenance departments worked together to create and hide specially marked rocks that could be found and redeemed for prizes along the way.

All 69 registrants were eligible for the grand prize drawing at the end. The challenge successfully introduced citizens to public works in an entertaining and enjoyable way, while informing them about their political wards. It also encouraged people to walk other wards to complete the entire challenge.

City of Lebanon Mayor’s Student Engagement Project During the summer months of 2019, Mayor Carr of Lebanon continued to search for effective methods to engage the youth in policy decisions. He recognized the importance of a collaborative approach that includes all segments of customer base, with a focus on Lebanon youth. He engaged two teachers from Lebanon schools, and together, they decided that if it was difficult to get youth to attend council meetings, these meetings would come to them.

The Mayor spent a full day at Lebanon High School speaking to seven different 10th-grade classes. As a result, a list of what students wanted to see was created. From this list, the student body voted on what projects they felt were most important. The Mayor has committed to completing these projects in a timely manner, while also educating students on the legislative process, funding mechanisms, design and engineering, right-of-way acquisition and the process of building consensus. The result is the City would complete the projects voted as most important to the student body, while also educating these students on how local government works for them.

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theReview November/December 2020

City of Perryville Recreating Economic Development The city of Perryville, along with public and private partners, saw a need to recreate its economic development efforts after the resignation of its industrial development authority (IDA) director in 2012. For nearly 30 years, the City and County both appointed individuals to a non-elected, volunteer board and completely delegated the task of economic development to this group of volunteers. In 2012, the City facilitated several meetings of interested parties and ultimately worked with its partners to reinvent the antiquated IDA model in favor of a brand-new economic development authority.

This new group would be equally funded by the city of Perryville and Perry County. The Perryville Development Corporation (PDC) would also provide nominal funding and bring with them the ownership of the Industrial Park and the power of a 20-person board of directors made up of business and community leaders.

The new Economic Development Authority (EDA) Board would consist of two elected city officials, two county commissioners, two members of the PDC, and two members of the old IDA Board. The group would meet on a monthly basis and oversee the activities of an executive director. In addition, the city administrator would serve as an ex officio member.

Large City Category: population 15,000-30,000

City of Hazelwood Hazelwood Obstacle Course Race The city of Hazelwood’s Howdershell Park had underutilized and antiquated park equipment. Improving Howdershell Park provided the City with a chance to bring a unique and exciting new program, called Hazelwood OCR, by creating a ninja obstacle training course for people over the age of 13, and opened the opportunity to host competitions and demonstrations while building a culture of health, wellness and fitness in the City. Parks and Recreation Superintendent Doug Littlefield worked with Landscape Structures Inc,. to design a completely brand-new line of commercial sports and fitness equipment never before seen in the United States. Since being installed, Hazelwood has hosted five different races that have generated more than $15,000 in revenue and created a ninja and obstacle course race (OCR) following in the City and regionally, bringing in people from five different states to compete in the races. Hazelwood OCR builds on the American Ninja Warrior popularity and shows how cities can utilize a similar program to attract new people to their area and parks.

City of Kansas City User-Centered Design and Randomized Evaluation The project took place between October 2018 and July 2019 as a collaboration between the finance department and the city manager’s office. The goals for the project were to: 1) Increase the compliance rate for KCMO business owners who are delinquent in renewing their annual KCMO business license; 2) utilize a project approach that is measurable, low-cost, scalable and sustainable; and. 3) continue the City’s efforts at creating official government forms and letters that are easier for the public to read, understand and use.

Based on the findings of academic research in behavioral science and public policy, the project team designed a new notice targeted to business license owners who are delinquent in renewing their annual business license. The new letter’s effectiveness on increasing the compliance rate was then tested and measured through a randomized evaluation. The findings of this project resulted in numerous operational and cultural impacts for the City and better customer service for KCMO residents. KCMO business license owners that received the new notice were 21% more likely to comply. This project is a cornerstone to an organizational culture shift that increasingly prioritizes clearer communication with the public on official government documents and testing the effectiveness of messaging through evaluations and an evidence-based approach.

City of Nixa 9 p.m. Routine: Crime Prevention

Through Social Media

The Nixa Police Department wanted to reduce theft of valuables from unlocked cars parked in driveways or unclosed garages. After getting the idea from Pasco County, Florida, Nixa Police Lieutenant Jeremy Whitehill began using Facebook to create awareness of the importance of r e m o v i n g va l u a b l e s f ro m v e h i c l e s e v e r y night, locking the doors, closing garage doors, and leaving lights on outside the home. They call it the #9pmRoutine. In 2019, Left to right: Mayor Brian Steele, Lt. Nixa PD posted 134 times Jeremy Whitehill, Chief Joe Campbell, Administrator Jimmy Liles. They about the #9pmRoutine City are pictured holding the 2020 MML using creativity, humor Innovation Award. and internet memes to help it stick in the memory of its residents.

The posts reached more than a quarter million people and were seen a total of 330,000 times, garnering engagement from more than 18,800 individuals. Members of the Nixa community thanked the department for reminding them of easy ways to prevent themselves from becoming property crime victims. The campaign contributed to a 41% reduction in theft from motor vehicles year-after-year, and a 60% reduction in monetary losses by citizens to such thefts.

City of Ozark Video Library

What do citizens know about your city? What should they know?

To affectively address this issue the city of Ozark has established a video library as a source of information for both citizens and employees. The video library is another step in the evolution of the City’s public information office’s strategies. Many of the videos are distributed via social media and most are housed on the city of Ozark’s website. The City also has established a YouTube Channel as a way to provide closed captioning and ensure the videos are ADA compliant. Currently video topics on the website include police; top things to do in Ozark; public works; planning and development; law department; and events in Ozark. Citizens and employee feedback is very positive. The public information department is actively encouraging ideas for new videos. Based on the initial public reaction, leadership believes the videos are critical to increasing civic literacy. The work of the public information office and the willingness of city employees to star in videos makes the video library a success.

Cities looking to start their own video library would need a video camera and video editing software.

Extra Large City Category population more than 30,000

City of Joplin Water Quality Variance for Zinc Burns & McDonnell Engineering, LimnoTech Inc., AquaLaw PLC, assisted the city of Joplin in composing and compiling documentary evidence to support a water quality variance (Variance) application to the Missouri Department of Natural Resources (Department). The Variance requested a time-limited effluent concentration for total recoverable zinc discharged from the Turkey Creek Wastewater Treatment Plant (WWTP). The Variance established a 10-year zinc effluent limit that provides Joplin the time and flexibility to make incremental water quality improvements. The Burns & McDonnell team determined that the City should request a variance based on “human-caused conditions or sources of pollution prevent the attainment of the use and cannot be remedied or would cause more environmental damage to correct than to leave in place”.

Historically, Joplin’s Turkey Creek WWTP has had difficulty meeting zinc effluent limits consistently due to the ubiquitous presence of zinc throughout the Joplin area from past mining activities. In addition to direct contamination of soil, groundwater and surface water by mine wastes, the City used mine tailings, or chat, as bedding material for its wastewater collection lines.

During the Variance’s tenure, the effluent limits that would typically be based on the zinc water quality criteria were replaced with limits based on the highest attainable conditions met at the Turkey Creek WWTP. The Burns & McDonnell team established that the Variance could require total recoverable zinc effluent limit concentrations of 396 micrograms per liter (ug/L) (as a daily maximum) and 228 ug/L (as a monthly average) be met. In addition, Joplin is required to follow a zinc minimization plan to ensure reductions in future zinc pollution loadings. Based upon www.mocities.com

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the efforts of the team and the Department’s recommendations, Missouri’s Clean Water Commission granted Joplin the variance for total recoverable zinc on January 9, 2020. This is the state of Missouri’s first successful Factor 3 water quality variance for a heavy metal.

City of O’Fallon O’Day Park O’Day Park is the culmination of concepts that stand alone as innovative and together offer a multi-faceted strategy to be in concert with today’s environmental concerns. In 2001, the city of O’Fallon was gifted 54 acres of land off Highway DD, one-mile south of Interstate 64, to build and develop a natural park that would provide green space and nature-based amenities on the south end of town. This project would satisfy a desire for such space within the community and expand the footprint of

Left to right: Council Member Jim Ottomeyer, Council Member Tom Herweck, Council Member Lisa Thompson, Council Member Deana Smith, Council Member Jeff Kuehn, Mayor Bill Hennessy, Council Member Nathan Bibb, Council Member Katie Gatewood, Council Member Debbie Cook, Council Member Dale Kling, Council Member Dave Hinman

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KANSAS CITY

theReview November/December 2020

O’Fallon’s parks system. Funding for the project was approved by voters in 2016 through Proposition PARKS. The O’Day Park project team, consisting of the mayor, City Council, parks and recreation department, engineering department, SWT Designand Navigate Building Solutions, set out to maintain the natural character of the land; protect the habitats and ecosystems native to the area; conserve and reuse water for irrigation in the rest of the park; create an adventure playground; and provide indoor and outdoor event space. This unique park opened to the public on April 27, 2019, and has been well-received by its visitors.

City of St. Charles New Business Ambassador Program In October of 2019, the city of St. Charles, Missouri, recognized the frustrations of business owners seeking to open businesses within city limits. This frustration was primarily caused by the forwarding of prospective business owners to multiple city departments in order to obtain the appropriate paperwork for their inspections, occupancy permits, building permits and business licenses.

The department of community development, with the help of the finance department and under the direction of Mayor Daniel J. Borgmeyer, established a new streamlined program to assist businesses through the various processes to start a business within the city of St. Charles. As part of this process, a planning division member, functioning as a new business ambassador, provides one-on-one assistance to the business owner through all approval processes necessary to open a business. This program bridges gaps between multiple city departments and allows a business owner to have a single point of contact for all of their questions related to city approval processes. Since its inception, 72 new businesses have been assisted through this program with very positive feedback from applicants.

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LOCAL GOVERNMENT Review

MML Welcomes New Board Members Chris McPhail is an alderman with the city of Clever. He was appointed to fill a vacant seat in August 2019 and elected to fill the position in June 2020. Chris is married with three children. He retired from the U.S. Navy Reserve in 2015 as a lieutenant after 24 years of service. Chris retired from the Springfield Police Department in 2017 as a corporal after 23 years of service. Chris is currently employed as the police chief in the city of Battlefield.

Chris became interested in municipal government several years ago when he began following Springfield City Council meetings. In 2010, he was appointed to the Clever planning and zoning committee. He began attending MML regional training sessions and annual conferences in April 2018.

The exposure to elected officials and the information he obtained motivated him to become involved with the Clever Board of Aldermen.

Heather B. Navarro is the 28th ward alderwoman in the city of St. Louis. She was elected in 2017 in a special election and re-elected in 2019. She currently serves on the following board of aldermen committees: parks & environment (vice-chair), health and human services (vicechair), public utilities, and education and youth matters.

She moved to St. Louis from Bloomington, Illinois, in 1997 to attend Washington University where she earned a B.A. in environmental studies (2001) and a law degree (2008).

She practiced law in the private, public interest law firm of Thomas E. Kennedy, III, serving parents of children with special needs and victims of discrimination. For almost the past eight years she has served as executive director of the Missouri Coalition for the Environment, a statewide environmental advocacy organization. This role assisted her to develop relationships at the Missouri Department of 34

theReview November/December 2020

Natural Resources, Missouri Department of Conservation, the St. Louis Metropolitan Sewer District, and the Environmental Protection Agency (EPA), along with dozens of groups and nonprofits across the state. She recently stepped down to focus on her aldermanic work and her family. Together, with her husband, they have two children in high school, one at the University of Missouri, and one in Gainesville, Florida.

Heather has served on a variety of boards, from the neighborhood level to the Green Center, an arts and education center in University City, and Pax Christi USA, the national Catholic peace movement. She spent five months volunteering in Guatemala and studied abroad in Queensland, Australia. She also spent a year in service at the Catholic Student Center at Washington University before beginning law school.

Lori Obermoeller is currently the director of finance for the city of Creve Coeur. She has more than 26 years of municipal finance experience. Prior to joining Creve Coeur, Obermoeller served as the director of finance for the cities of Hazelwood, Branson, Chesterfield, Ellisville, Shrewsbury and Glendale. Obermoeller is a certified public finance officer who obtained her Master’s in business administration from Lindenwood University and a Bachelor of Arts in accounting and business administration from Drury College.

Obermoeller has served on the Government Finance Officers Association of Missouri (MO-GFOA) Missouri State Board and the GFOA-St. Louis Chapter. She continues to be actively involved in GFOA. She has also served the past two years on the MML Resolutions Committee and the MML Finance & Taxation Policy Committee.

In Obermoeller’s spare time, she is a mentor to Drury University students, enjoys traveling and loves spending as much time as possible with family and friends.

Matt Turner was elected to the Harrisonville Board of Aldermen in 2016. He currently serves as the park board liaison and the secretary/ treasurer of the Cass County League of Cities. Since being elected, he has served on various committees such as public works, community development, safety, and as the planning and zoning liaison.

Turner earned his Certified Municipal Official certificate from MML’s Municipal Governance Institute in 2017.

He is currently enrolled in the advanced program and serves as a member of the MML Municipal Administration Intergovernmental Relations Committee.

Turner currently serves as a trustee on his church board, member of the finance committee, and financial recorder for the church. He grew up in Harrisonville and has always contributed to his community. He volunteered with the Harrisonville Fire Department for several years and served on the Board of Zoning Adjustments until becoming elected to the BOA. Turner is an industrial electrician and has worked with General Motors at the Fairfax assembly plant for 21 years.

He has been married for 17 years to his wife, Kim, and they have two children, Kaylee and Kaden.

Cemal Umut Gungor was appointed city administrator of Grandview, Missouri, in 2018. Gungor first joined the city of Grandview as director of finance and city treasurer in 2014.

In 2015, the Kansas City Business Journal named Gungor a “Next Gen Leader,” and in 2017 honored him again by naming him “CFO of the Year.” Prior to joining the city of Grandview, Gungor worked as a financial manager for the city of Kansas City, Missouri.

Gungor graduated in 1996 with an economics degree from Karadeniz Technical University in Trabzon, Turkey. He earned his MBA in from the University of Missouri-Kansas City.

He is a member of the Missouri City/County Managers Association, Government Finance Officers Association, president of the Samuel U. Rodgers Health Center Board, a member of the Grandview Chamber of Commerce Board of Directors, and the Grandview Arts Council Board of Directors.

Gungor loves traveling, playing volleyball, tennis, basketball and reading. Cemal lives with his wife Katherine, and Dobby, their giant Great Dane.

MEMBER News Joe Lauber Honored with Missouri Municipal Attorney Association’s Lou Czech Award Joe Lauber, attorney with Lauber Municipal Law, LLC, was honored with the Lou Czech Award at the Missouri Municipal Attorney Association (MMAA) annual meeting in Osage Beach, Missouri, in October.

The award honors the memory of Lou Czech, who served as city attorney in Berkeley from 1954 to 1994 and Hazelwood from 1970 to 1994. Czech was a founder of the MMAA. The award recognizes public service by municipal attorneys that displays the same high standard of accomplishment, professionalism and ethical conduct as exhibited by Czech.

Lauber was nominated and chosen by his peers in MMAA. Lauber has been in practice since 2003 representing numerous cities and other political subdivisions as general counsel and as special counsel on a wide range of matters

including general municipal law, economic development law, public works contracts, annexation, land use planning and zoning, and appellate law.

Kim Nakahodo Recipient of Richard R. Noll Award Kim Nakahodo, assistant city administrator for the city of North Kansas City, was chosen as the 2020 Richard R. Noll Outstanding Assistant Award by the Missouri City/County Management Association (MCMA).

Nakahodo provides administrative support services to the city administrator, mayor and city council. She is responsible for several special projects and serves as a point of contact for the business community and economic development projects. She also oversees the city clerk, municipal court, and serves as the staff representative for multiple boards and commissions. www.mocities.com

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MEMBERS' Notes MML Calendar of Events November 2020 3 ����� Election Day 11 ����� Veteran's Day 18-21 ����� National League of Cities, City Summit (Virtual) 19 ����� MML Webinar, How To Not Screw Up An Election - Your Questions Answered

December 2020 1 ����� MML Webinar, An Overview of Complete Streets 2-10 ����� National Association of City Transportation Officials' Designing Cities Conference (Virtual)

January 2021 6 ����� Missouri State Legislature convenes 27-28 ����� SGR Servant Leadership Conference (Virtual) 28 ����� MCMA Winter Workshop, Columbia, Missouri

Find more events and details on www.mocities.com and in the MML monthly e-newsletter.

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theReview November/December 2020

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13. Publication Title

14. Issue Date for Circulation Data Below

MISSOURI MUNICIPAL LEAGUE/MISSOURI MUNICIPAL REVIEW 15. Extend and Nature of Circulation

09/01/2020 Average No. Copies Each Issue No. Copies of Single Issue During Preceding 12 Months Published Nearest to Filing Date

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PS Form 3526

Statement of Ownership, Management, and Circulation (All Periodicals Publications Except Requester Publications)

1. Publication Title MISSOURI MUNICIPAL LEAGUE/MISSOURI MUNICIPAL REVIEW

2. Publication Number 355520

ISSN 266647

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7. Complete Mailing Address of Known Office of Publication 1727 SOUTHRIDGE DR JEFFERSON CTY, na, MO 65109-5675

Contact Person MO MUNICIPAL LEAGUE Telephone (573) 635-9134

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Publisher (Name and complete mailing address) Laura Holloway SOUTHRIDGE DR MISSOURI MUNICIPAL LEAGUE JEFFERSON CITY, MO 65109-5675

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or Nominal Rate Outside County Copies (1) Free included on PS Form 3541 d. Free or Free or Nominal Rate In-County Copies included on (2) PS Form 3541 Nominal Rate Distribution (By Mail and Free or Nominal Rate Copies Mailed at Other Classes Outside the (3) Through the USPS (e.g. First-Class Mail) Mail)

Editor (Name and complete mailing address) Laura Missouri Municipal League 1727 Southridge Dr. Jefferson City, MO 65109

Free or Nominal Rate Distribution Outside the Mail (4) (Carriers or other means)

Managing Editor (Name and complete mailing address) Laura Holloway 1727 SOUTHRIDGE DR MISSOURI MUNICIPAL LEAGUE JEFFERSON CITY, MO 65109-2045

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Complete Mailing Address

X None

Complete Mailing Address

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h. Total (Sum of 15f and 15g) i. Percent Paid ((15c / 15f) times 100)

The list of owners is in the publication file at the original entry office.

11. Known Bondholders, Mortgagees, and Other Security Holders Owning or Hoding 1 Percent or More of Total Amount of Bonds. Mortgages, or Other Securities. If none, check box Full Name

2500

Mailed In-County Paid Subscriptions Stated on PS Form b. Paid Circulation (2) 3541(include paid distribution above nominal rate, advertiser's proof copies, and exchange copies) (By Mail and Outside Paid Distribution Outside the Mails Including Sales the Mail) (3) Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Paid Distribution Outside USPS

c. Total Paid Distribution (Sum of 15b (1), (2), (3), (4))

9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor

Full Name

Mailed Outside County Paid Subscriptions Stated on PS (1) Form 3541(include paid distribution above nominal rate, advertiser's proof copies, and exchange copies)

16. If total circulation includes electronic copies, report that circulation on lines below.

d. Percent Paid(Both Print and Electronic Copies)

I Certify that 50% of all my distributed copies (Electronic and Print) are paid above a nominal price.

17. Publication of Statement of Ownership X If the publication is a general publication, publication of this statement is required. Will be printed

Publication not required.

in the 11/01/2020 issue of this publication.

PS Form 3526, September 2007 (Page 1)

PRIVACY NOTICE: See our privacy policy on www.usps.com

18. Signature and Title of Editor, Publisher, Business Manager, or Owner Title Laura Holloway

Date

Communications Specialist

10/05/2020 10:06:09 AM

I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including civil penalties).

PS Form 3526, September 2007 (Page 2)

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www.mocities.com

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2020 Review Article Index

Municipal Government

2020 Author Index

Advocacy

5 Ways LAGERS Is Able To Provide Stability During Times Of Instability - 27, May/Jun

Adair, Mike - 25, Jul/Aug

Supreme Court Preview For Local Governments 2020-21 - 15, Sept/Oct MML Legislative Update - 22, Jan/Feb City Profile Maryland Heights: A Recreation And Entertainment Destination - 16, Nov/Dec Perryville's Deep Roots: America's Heartland Honors Faith, Farming And Freedom - 7, Nov/Dec Communications Educating Voters Without Violating Ethics Laws - 10, Jul/Aug

2020 City Fiscal Conditions Report - 25, Sept/Oct

Devine, Julie Z. - 6, May/Jun; 23, Sept/Oct

Bringing Data Home - 12, Jan/Feb

Drain, Rachel - 13, May/Jun

Cybersecurity Lessons: Keep Your City Protected - 6, Sept/Oct

Garner, Allen - 23, Sept/Oct

Flood Recovery In Missouri - 23, Mar/Apr Homelessness - 12, Mar/Apr

Public Assistance For Municipalities Under DR-4490 For COVID-19 Response - 21, May/Jun

Economic Development

Want To Run Government More Like Business? Start By Developing Your People - 6, Jul/Aug

Opportunity Zones Program: Challenge And Opportunity For Communities - 6, Jan/Feb NLC Update: Fiscal Conditions And Affordable Housing - 19, Jan/Feb FAQ COVID-19 - 23, Sept/Oct FAQ: Annexation for Municipalities - 23, Jan/Feb Notice And Publication - 18, Sept/Oct Legislation Families First Coronavirus Response Act (FFCRA): What Municipalities Need To Know - 6, May/Jun Local Review Local Government Review: 2020 InNov/ Decation Award Winners - 32, Sept/Oct Local Government Review: Creative During COVID-19 - 31, May/Jun Local Government Review: MML Regional Meeting: Shy Should I Go? - 31, Jul/Aug Public Art In North Kansas City - 21, Nov/ Dec

Gehrt, DJ - 15, Mar/Apr Geraci, Gabby - 12, Nov/Dec Hetlage, James C. - 6, May/Jun; 23, Sept/Oct

Nuisance Abatement - 6, Mar/Apr

Remote Virtual Inspections Offer A Welcome Solution For City Building Departments - 12, Nov/Dec

Engaging With MU Extension's Business And Communities Program - 15, Jan/Feb

Douglas, Drew - 10, Jul/Aug

Heinz, Kenneth - 17, May/Jun; 27, Sept/Oct

Municipal Courts - 15, Mar/Apr

Virtual And Emergency Meetings Under the Sunshine Law - 17, May/Jun

Economic Development Projects Around The State - 28, Jan/Feb

Cover, Jeremy - 10, Sept/Oct

Hinkle, Peter - 29, Jul/Aug Holifield, Ron - 6, Jul/Aug Huckstep, Ramona - 23, Jan/Feb; 31, Jul/Aug Johnson, Karen - 12, Nov/Dec Karr, Stephanie - 6, Mar/Apr Langerock, Lee - 6, Jan/Feb Macaluso, Gabrielle - 16, Nov/Dec McFarland, Christiana - 25, Sept/Oct Mehaffy, Melinda - 6, Jan/Feb

News From The Bench

Meyer, Scott - 6, Sept/Oct

Sunshine Law - 26, Mar/Apr

Overfelt, Dave - 12, Jan/Feb

Ten Points Of Light: The Case of Gross v.

Parson, et al. - 27, Sept/Oct

Pabst, Jeff - 27, May/Jun

Public Safety

Presberry, Jennifer - 15, Jan/Feb

Highway Safety Even More Important During Pandemic - 36, May/Jun

Reeves, Kendall - 18, Sept/Oct Schraeder, Ivan - 23, Sept/Oct

Public Safety: What City Officials Need To Know - 10, Sept/Oct

Schwartz, Robert - 15, Jan/Feb

Patterson, Eric - 13, May/Jun

Sheets, Richard - 22, Jan/Feb Smith, Jasmine - 25, Sept/Oct

Public Works

Soronen, Lisa - 15, Sept/Oct

Get Creative To Take Care Of Your Community's Needs - 29, Jul/Aug

Trapp, Mike - 12, Mar/Apr

Good Information, Frequent Community: Key To Water/Wastewater Management 25, Jul/Aug

Vangel, Mike - 23, Sept/Oct

Improving A Community's Drinking Water Quality - 13, May/Jun

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