Camp & Class Manager
The Smarter Way to Manage your Camps
Be the change that you want to see in the world. – Mahatma Gandhi
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Table of Contents A passion for youth participation ………….......................... 3 Committed to empowering our customers ....................... 4 Get more campers ..................……………………............................. 5 Manage more efficiently .....................……......................…........ 7 Build an engaged community ….........................................… 9 Get started ………………………………………......…….................. 10
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Driven by a passion for youth participation At ACTIVE, we are motivated by a singular passion for getting children more active and engaged. Our mission is to power social change by providing you—camps, schools and activity organizers—with superb technology tools that enable you to focus on what you do best – delivering life-changing experiences to our youth. Together with our customers and partners, we are shaping social change and collectively transforming our communities for a better tomorrow.
“Camp & Class Manager isn’t just another piece of software. It’s the outcome of insights from our 2,500+ customers, and thirteen years of camp technology expertise, making it the most relevant solution on the market today.” Rob Magnusson, Product Manager at ACTIVE
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Learn More 877.996.2267 x1
Learn More 877.996.2267 x1
“We envision a community where people are healthy, active and engaged. We think the best way for us to contribute to this movement is to focus on our youth by supporting organizers of activities that provide a safe place for kids to explore, to learn, and to play.” Stephen Branstetter, General Manager, Youth & Education at ACTIVE
Committed to empowering our customers Over the past decade, we have spent countless hours visiting our customers, learning not only how you work, but also how your customers think. From this research and our everyday conversations with customers, we know that your needs are evolving, and that our technology must evolve as well. By combining your feedback and knowledge with emergent web technologies, we’ve crafted a new software platform that provides the ease of use and responsiveness that camps and camper families need. Our new Camp & Class Manager software is packed with functionality to help you:
Get
more campers
manage
operations efficiently
build
an engaged community
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Ready? Get Campers!
You know that delivering a great camp experience starts even before opening day. Camp & Class Manager has all the functionality you need to offer convenience and attract customers. 24/7 Online Registration with Auto-Billing Option Watch your account receivables shrink when you accept payments online 24/7 through our secure PCI level 1-compliant payment processing system. You can even put billing of unpaid balances on auto-pilot, letting the system notify opted-in parents and automatically charge their credit card when payment is due. Mobile Friendly Enable camper parents to register using their mobile phone or tablet, without sacrificing usability. It’s a fast, intuitive experience that will delight your customers.
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Flexible Online Registration Forms Save time and streamline even the most complex forms. Ask any question you need, choose from pre-build templates or customize them, add different pricing options, and let customers register multiple people for multiple camp sessions all at once. Waitlists Don’t lose customers when sessions are full. With the simple click of a button, camper parents can add their child to a session waitlist and be automatically notified when a spot opens. Waitlisted registrations are always free to you. Discounts and Coupons Entice parents to register and fill your last remaining bunks or spaces. Issue time-limited coupon codes or offer
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Customer Successes “ACTIVE’s Camp & Class Manager software has everything we want in one place, and we can set up all of our camps for the season in just minutes!” Andre Baldwin, DTLR Community Outreach Football Camps
early-bird and last-minute discounts. Convenient tracking tools will ensure you always know where you stand. Powerful Email Tools Use supplied email templates or customize your own and save them with your logo, camp photos and contact info. Easily segment your database to target the groups you want and personalize the message with name, session date, etc. You can even prepare emails in advance and schedule them to go out automatically. Insightful Email Analytics Easily track the performance of your email campaigns. See how many people opened your message, clicked your links and then registered for your camp programs.
“We love how easy it is to get the data we need from our reports. The software’s just flawless.” Nina Keane, McCallie School & Camps
Embedded Social Media Links Increase camp registrations by including social media links on your emails and registration forms. In a single click, your camper parents can update their Facebook page telling friends they’ve just registered their child at your camp.
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Manage Your Camps Like Never Before Transform the way you run your programs with Camp & Class Manager software as the hub of your operations. No matter the size or complexity of your camp, you’ll find all the reporting tools you need in one location to make smart, data-driven decisions.
Centralized Data Work with one set of camp data. As soon as an online registration comes in, your camp management system is automatically updated. No more uploading, exporting, or transferring data among systems. Just one system with a 360-degree view of your business. Flexible Reporting Improve your operations with reportbuilding tools that let you drill into the data that matters most to your camp. Choose columns, filter, sort, group, export to Excel, share… Examples of what’s available: ++ Check-in reports ++ Session capacity reports ++ Waitlist reports ++ Coupon activity reports ++ Transaction history by family, program, etc. 7
Financial Performance Tracking Stay on top of your finances by having access to up-to-the-minute information such as 30-, 60- and 90-day accounts receivable reports. Track revenues and other metrics against goals, and easily perform year-over-year comparisons. Easy Follow-Up Form Tracking Track receipt of medical forms, waivers, and other documents required for camp registration. Let the system send reminders to parents automatically based on the required forms you’ve specified for each session. Mobile Camp Management Imagine check-in day with staff standing outside with their tablets to welcome kids. Managing your camp shouldn’t be restricted to the office. Camp & Class Manager is mobile-friendly so you can take care of business where it happens.
Learn More 877.996.2267 x1
Camper Account With Headshots Parents can view their accounts, pay balances, upload paper forms if applicable, and upload a photo of their child directly from their online accounts. If you’re accessing the photo or document upload tool from a mobile or tablet device, you can even snap a picture directly with your built-in camera. Photos will show up in the camper’s account and can be included on reports.
Build your Community of Campers, Volunteers, Donors & Alumni Keeping the dialogue open with camper families, staff, donors and alumni can be challenging once camp season has closed. Rely on built-in communications and marketing tools to kick-start your initiatives.
Social Media Sharing Easily add links to your social media channels on your email communications and forms to encourage people to engage on your channels. Stay top-of-mind year-round by reaching out to your community via social media.
Personalized Communications Using built-in email tools, you can stay in touch with specific groups of people throughout the year, such as former campers or donors, sharing pertinent information with them to keep them engaged.
“Those who educate children well are more to be honored than they who produce them; for these only gave them life, those the art of living well.� aristotle aristotle 9
Unlimited Reach Your email tools are not limited to simply emailing the campers in your system. Upload lists of alumni, donors, staff or any other group of people in order to utilize all of the email features including brand templates and powerful analytics.
Stay in Touch ACTIVE Network | Camps ACTIVEcamps.com Email: camps@ACTIVEnetwork.com Phone: 877.996.2267 Camp Blog: LetsTalkCamp.com Product Blog: productblog.campregister.com Twitter: @LetsTalkCamp 404_13