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Administrative Support Kristin Bouldin Emphasizes the Importance of Personal Growth for Business Growth WORDS BY LAURA KEMMERER Kristin Bouldin, who works for DES of Wilmington, Inc., has spent most of their career growing with DES, remembering a time when the business operated out of a two-car garage. Now, DES works out of a ten-car garage. Bouldin has worked
26 Mobile Electronics March/April 2022
in the mobile electronics industry for the past five years, and supports DES, based in Wilmington, North Carolina, in an administrative capacity. “My responsibilities here have grown over time from scheduling and
administrative duties right on into a full circle of the functioning of our company,” she said. DES of Wilmington, in business since 1999 and owned by Branden Shuler since 2004, specializes in mobile electronics for cars, ATVs, marine vessels and aircraft. “[I handle] sales, scheduling, customer service, administrative work, the whole nine yards to make sure we satisfy our customers and ensure they have a great experience as well as our employees—because without happy employees, a company simply cannot function smoothly enough to keep growing and expanding,” Bouldin added. That dedication to business growth is also fueled by Bouldin’s own habit of cultivating curiosity. To improve sales performance, she emphasizes the importance of learning. When you learn more, you provide a better customer experience and help the business grow: “Knowing everything inside and out gives me the ability to present the best solution, in the best way to achieve whatever our customers’ vision may be.”
