Goal 8.2: The Department Will Take Measures to Improve Efficiency of Emergency Operations

• Research cause of time disparities during dispatches • Develop program to address identified deficiencies • Develop recognition program for positive results

Objective 8.1D: Improve Response Reliability of Private Service Providers

Timeframe: Ongoing Assigned to: Chief of EMS

Performance Measures

• Monitor private provider availability • Establish formal meeting schedule • Develop action plan to improve identified deficiencies

Goal 8.2: The Department Will Take Measures to Improve Efficiency of Emergency Operations

Objective 8.2A: Formalize Department Drone Program

Timeframe: 24 Months Assigned to: Chief of Operations

Performance Measures

• Acquire needed equipment • Train personnel • Develop standardized procedures for use • Develop public education plan • Place unit in service • Monitor impacts

Objective 8.2B: Develop Data Based Approach to Improve Unit Utilization

Timeframe: Ongoing Assigned to: Chief of Operations

Performance Measures

• Create operational committee to examine current unit utilization model • Use CRA/SOC data to identify inefficiencies • Develop plan to address identified issues • Monitor progress

Objective 8.2C: Define and Formalize External Hazardous Materials Response Expectations

Timeframe: 36 Months Assigned to: Chief of Operations

Performance Measures

• Create operational committee to examine current response model • Coordinate with neighboring jurisdictions to establish expectations/limitations • Work with County Emergency Management to establish parameters • Educate Department on any changes