Benefits of mobile based payment system (mPOS)

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An mPOS ( mobile point of sale) is a smartphone or dedicated wireless device that allows to the cash register or electronic point of sale terminal. The mPOS enable the service and sales industries to conduct financial transactions at any point of time and any place, thus, improve the customer experience (CX). Further, the mPOS is an payment process that is cost-effective, and allows a small business owner to conduct transactions that too with no investment either in an electronic register or paying someone to support the software.

Why mPOS? With the increasing use of online platform for shopping, merchants of all types and sizes are looking for an online payment mode, that saves both the customer's and merchant's time. Thus, online businesses are keen to avail the advantages of using a mobile point of sale system. Introducing payment acceptance to the customer is paving an easy and quick way to boost business revenue, as they can use wherever they are.

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Market Research and Stats: According to ​Business Insider Intelligence, mobile payments are poised to make up 20.6% of e-commerce sales in 2016, or $79 billion, and to soar to 45% of all e-commerce payments in 2020, or $284 billion. eMarketer, further reveals that mobile point-of-sale transactions has reach $27 billion in 2016 in the US, which shows an increase of over 200% from 2015,

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From this stats it’s quite clear that the mobile POS system helps to increase engagement, providing flexibility and improved customer service. Let’s have a look, how merchants can use a mobile POS system to help increase profits:

Increased sales opportunities: Mobile payment processing technology gives a huge opportunity to increase sale by giving flexibility in operation. And when the payment process comes with flexibility it automatically, increase sale, as it provide ease to the customer to make shopping wherever they are no matter if they have cash. By just attaching a card reader to a device enables merchants to take payments anytime and anywhere. It is not that easy to increase sale without accepting mobile payments options like Apple Pay and Samsung Pay, as the customer also expect smartphone technology.

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Ease of shopping: With the mobile-card readers, it is easy to enhance the customer service and check speeds. This also help to provides a one-to-one transaction which increase the customer engagement. Further, when staff members are offered tablets and other mobile payment platforms and devices, they can provide additional information regarding products to customer that might interest them, accelerating sale.

Loyalty: Mobile payment technology are great option to improve customer experience, and this will automatically add loyalty increasing sale.

Moreover, the mobility and

seamless integration payment process deliver faster and smarter customer interactions. With the mobile POS system, the salespeople can quickly search inventory and make recommendations based on customer requirement, this will offer an advanced level of service that can help retain customers and boost sales.

Conclusion: The advancement in technology has always rendered an easy and quick solution for business success, and mPOS is one of them, which is gaining huge popularity improving the payment process for both the merchant and customers. Click here for Download Mobiloitte mPOS Whitepaper

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sales@mobiloitte.com


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